In Roads - November 9, 2015

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In Roads INSIDE INFORMATION FOR EMPLOYEES OF MERCY MEDICAL CENTER

November 9, 2015 In this issue 02

Rhythm Rummy Employee scholarship opportunity 03

Employee of the Month Gift Shop News 04

Nightingale News 05

Topic of the Month Kindness Board 06

Radiologic Technologist Week Home Care Month 07

Perioperative Services Week Sterile Processing Week Patient Safety Fair

A special thanks to all the volunteers from Mercy (shown above) for helping with the Drug Store Project.

Drug Store Project 10-23-15.

Carrie Xiong Director of Performance Excellence

The Drug Store Project is a comprehensive middle school drug prevention program designed to educate youth about the dangers of substance use and abuse. The Drug Store Project is in its 9th year and is an event where the community of Atwater comes together to sponsor what could be the largest collaborative prevention activity that continues to be conducted in our area.

08 - 12

This year impacted more than 550 sixth graders from the Atwater

Events and fliers

Elementary School District. The event was conducted at Mitchell Senior Elementary on Friday, October 23, 2015. The program is sponsored by the Atwater Caring About Kids Community Council and the Atwater Elementary School District along with the California National Guard, the Central Valley HIDTA, the Merced County Multi Agency Narcotics Task Force, Merced County Sheriff ’s Department, the Atwater Police Department, and Dignity Health Mercy Medical Center.

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Interpret the rhythm for a prize

Rhythm Rummy Vera Rocco, RN, BSN Clinical Educator

Rules of the game: The first staff to email Lindsey Wine at Lindsey.Wine@dignityhealth.org with the correct answer will receive a prize (must be an email, phone calls won’t count).

Interpret the rhythm below

Volunteers of Mercy

Employee Scholarships Available.

The Mercy Medical Center Volunteers have an established scholarship program to assist Mercy Medical Center employees who are pursuing education at a community college, university, or vocational/ technical school.

Two $1,000 scholarships will be awarded. You can pick up an application at the lobby desk in the hospital’s main entrance.

The deadline for the application submission is November 20, 2015 by

Answer to the last rhythm Artifact

5:00 pm.

If you have any questions call Janice Wilkerson at 209.564.5007.

Humankindness Retreats’ Generosity Store The complexes on the EKG tracings are created by electrical activity within the heart muscle. However, it is possible for things other than cardiac activity to interfere with the tracing.

Some common causes of interference (aka: artifact): muscle tremors, shivering, patient movement, loose electrode or electrical equipment/60 cycle interference. These deflections are considered to be artifact and important to recognize and interpret them as such rather than arrhythmias.

Winner of the last rhythm: Ofelia Aquino, RN

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Linda Montoya Utilization Management My humankindness act was to send an ice cream or treat to someone. I sent the Spiritual Services Department a box of special delivery chocolate covered strawberries. They were thrilled and everyone enjoyed.

Thanking them for all their service!

November Gift Shop News

Employee of the Month - October

Gift Shop News

Rebecca Turner

Bridget Martinelli Gift Shop Manager

Performance Excellence

We are thankful for all of you!

Carrie Xiong Director of Performance Excellence

Have a Happy Thanksgiving!

There aren’t enough months in the year to

Employee Discount Week

recognize the work that

November 15th - November 21st

Rebecca does for our

20% off

organization. I’m truly blessed to have her as

November 20th

my business analyst in

Closed for the Volunteer monthly luncheon

Performance Excellence.

from 11:00-1:30

Rebecca joined my team November 26th

with little knowledge of the tools and resources used

Closed for Thanksgiving

to find improvements to our hospital’s operations, but she came on with a big smile, open mind, and hit the

Open 27, 28, 29

ground running in less than a month filling in her role.

Rebecca has been a great support in helping ensure

Mercy’s Halloween babies got a special treat.

Shawna Ward, an L&D nurse in the Family Birth Center, made these cute Halloween hats for the newborns who were born around and on Halloween.

Thank you Shawna!

the Dignity Health Way was implemented at our sister hospital in Mark Twain. She has also been a great support to our Quality Department, building the mini MOR to report our core measures effectively and providing meaningful use tools to our staff. She also helped the QM director build a template to use for QMC. She has been pulled in many different directions to help build stories with our data, such as our ER and OR team to find improvements despite what time of the day or night the request is received. She always makes time to get the work done.

On top of her PE role, she is completing her bachelors degree in the summer of 2016. She will also be in the next cohort starting this month in the Six Sigma Black Belt Program through the Dignity Health Academy.

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Nightingale News Vera Rocco, RN, BSN and Sydney Ayotte, RN, MS, EdD Clinical Educators

Pall Blood Transfusion Filters Pall Leukocyte Reduction blood filters are used to remove potentially harmful blood component microaggregates and non-blood particulate matter.

Pall filters are compatible with whole blood, packed RBCs and platelets. The Pall filter reduces the increased incidence and high

Pall filter

costs associated with transfusion complications.

Leukocyte reduction is clinically effective in reducing the incidence of transfusion-related complications, including post-operative infections. Pall filters are used to prevent febrile and non-hemolytic transfusion reactions due to donor white cell cytokines released during blood storage.

MMC Policy PC 78 - Blood or Blood Products addresses when a Pall Filter should routinely be used: PALL FILTER (SQ 40S – orange in color and rectangular in shape), a PHYSICIAN ORDER IS NOT REQUIRED to use the filter. Pall filters are NOT to be USED for general blood transfusions but should be used in the following situations: 1. After two or more units of transfused blood and/or where long term hemotherapy is anticipated.

2. Chemotherapy - patients who require multiple transfusions.

3. Hemodialysis when receiving blood other than during dialysis treatment.

4. Difficult cross-match – check for the Blood Source Red Blood Cell Antigen Typing indicator tag on unit of blood.

Antigen Typing indicators tags (tan in color) are attached to the unit with a rubberband.

PigTail Catheters (AKA multipurpose drainage catheter by Cook Medical) – inserted under local anesthesia with ultrasound guidance to treat Malignant Pleural Effusion. Malignant Pleural Effusion is a Proximal and distal drainage catheter condition in which an abnormal amount of fluid collects between the parietal and visceral pleura in the chest cavity. Lung and breast cancer account for about 50-65% of malignant pleural effusions.

Pigtail Catheter Insertion Kits contain: the PIGTAIL catheter, a three way stop cock, a short drainage connection tube and a 2000 ml collection bag. Once inserted, the Pigtail is connected to the 3 way stopcock, which is connected to the collection bag by the collection tubing.

Generally, after the collection bag has approximately 1500 ml of pleural fluid it is removed from the system and sent to the laboratory for cytology examination.

The nurse now needs to make certain that the three way stopcock on the Pig tail catheter is NOT REMOVED/ DISCARDED. To continue collection of drainage the nurse will setup the following: pigtail is connected to 3 way stopcock, which is connected to new drainage tubing (Boston Scientific CE 0197 available only from Ultrasound) to which a sterile Foley drainage bag is attached.

Of concern is that the staff have been discarding the stopcock on the pigtail not realizing that the stopcock may be needed for the physician to instill medication. If the stopcock is accidentally discarded obtain another from the medication room so the system can be set up appropriately.

Thanks to Nic Paskin RN 7th floor for bringing this to our attention.

Pall filters are found in the Warehouse and can be obtained after hours by the Administrative House Supervisor. Per Corry Yokley – Distribution Supervisor – Pall filters are being added to the Medication Room stock supplies.

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In Roads - November 9, 2015

Three-way stopcock connected to drainage bag.

November Topic of the Month

Emergency Preparedness.

Beatriz Ramirez, RN, BSN Accreditation/Regulatory Compliance Manager

According to the Joint Commission

Incident Command Center will

(JC) and Centers for Medicare and

be activated. Only orders from the

Medicaid Services (CMS) hospitals

Command Center will be acted upon

must be prepared for when a disaster

to maintain clear communication

happens. Do you know what types of

and direction to decrease the amount

disasters Merced is at risk of having?

of confusion and chaos. When the

Castle Airforce is utilized to fly in aircraft which puts Merced at risk of Air Disaster. UC Merced had firsthand experience with Violence/Security/ Active Shooter. Trains pass through Merced multiple times a day; these trains carry chemicals that can create a disaster if they are not stored properly.

Any one of these events can lead to many people being injured and the need medical attention. Mercy Medical

Humankindness Retreat

Kindness Board in the ICU.

Hospital Incident Command Center deemed that all victims have been treated and normal operation of the facility can resume an “All Clear� announcement will be paged overhead to let staff know the event has been closed.

One of our ICU nurses, Cristy Callejo,

Please refer to the Policies and

attended the Humankindness Retreat

Procedures folder for more

and was inspired to create this

information on Emergency

kindness board in the ICU breakroom.

Management.

Thank you Cristy for helping spread

Center has created policies you can

the kindness and putting smiles on the

refer to in case an event occurs and

faces of your co-workers!

there is a surge of patients seeking treatment. Policy EM-2, Code Triage outlines the three levels of notification that will be paged overhead; Watch, Standby & Activate. Each level of notification is communication to the hospital staff of how the hospital will be impacted by events occurring in the community. There are steps the House Supervisor will take along with the Charge Nurses and Managers/ Directors to prepare for the surge of patients. If necessary a Hospital

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November is National Home Care and Hospice Month www.nahc.org/consumer-information/novemberis-home-care-hospice-month/

During November the home care and hospice community honor the millions of nurses, home care aides, therapists, and social workers who make a remarkable difference for the patients and families they serve.

These heroic caregivers play a

Radiologic Technologist Week November 8 -14, 2015 http://www.asrt.org/events-and-conferences/national-radiologic-technology-week

central role in our health care system and in homes across the nation. To recognize their efforts, we call upon all Americans to commemorate the power of caring, both at the home and in their local communities and join with the National Association for Home Care & Hospice (NAHC) by celebrating

National Radiologic Technology Week速 is celebrated annually to recognize the vital work of R.T.s across the nation. The celebration takes place each year during the week that includes Nov. 8 to commemorate the discovery of the x-ray by Wilhelm Conrad Roentgen on Nov. 8, 1895.

The week-long celebration calls attention to the important role medical imaging and radiation therapy professionals play in patient care and health care safety.

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In Roads - November 9, 2015

November as Home Care and Hospice Month.

Perioperative Central Sterile Processing Week, Services Week celebrating from November November 11 - 17, 2015 8 - 14, 2015 We would like to honor and thank all of our staff from the Main Operating Room, Perioperative Department, Mercy Outpatient Surgical Services, Central Processing, Endoscopy, and Cardiac Cath Lab. This week we celebrate each of you for all of your hard work and dedication to our patients and to our team. Thank you for a job well done!

Happy Perioperative Services Week, Your Management Team Mercy’s Central Sterile Prcocessing Team, pictured from the left: Bee Vang, Judy Vega, Bruce Fowler, and Javin Johnson (Sandra Burrough-not pictured)

Patient Safety Fair November 11, 2015

10:30 a.m. – 1:30 p.m.

2230 - Midnight Garden Café Patio Join us for some games and fun learning!

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Professional attire fit sessions.

Please make plans to attend a fit session to try on and order your new professional attire.

LOCATION

Mercy Medical Pavilion 3rd floor, Classrooms C/D DATE & TIME

November 23 and 24 from 6 a.m. to 11 p.m.

Computers will be available to place your order.

If you would prefer to order the new attire without attending a fit session, you can order online at www.iconscrubs.com. You will be asked to enter a code (ICON-DGTY) and then your employee ID number.

The official start date is February 2016, but feel free to begin wearing your new attire as soon as you receive it.

Improving the patient experience is a priority for Dignity Health. Thank you for your support with this important change to help our patients and guests better understand who is providing their care.

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Open Enrollment is Here!

Time to choose your 2016 Dignity Health Benefits Your health. Your benefits. Your choice.

November 2 – November 13, 2015

!

What You Need To Do During Open Enrollment for 2016 Read your Benefits Enrollment Message

!

Go to the Dignity Health Total Rewards Portal to see a special message about your 2016 benefits.

Learn if there are changes to: 3 3 3 3

your medical plan options your out-of-pocket costs your health plan provider network how you access health care services

Elect your 2016 benefits coverage Before you log out review your 2016 Benefits Summary and print a copy for your records.

Get your benefit details – log on to My Health at http://DignityHealthMember.org/TotalRewards

Get reminders – text OE2016 to 313131 to opt in to the Open Enrollment text message reminder service*

!

Get answers – call the Dignity Health HR Service Center at 1.855.475.4747, and press option 1 for Benefits, Monday through Friday from 6:00 a.m. to 5:00 p.m. Pacific Time

Get information – scan this QR code to access the electronic Open Enrollment Guide * Phone numbers will be stored confidentially, and only for the duration of the Open Enrollment period. After November 23, 2015, all phone numbers will be deleted from the system.

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FIND CARING TALENT. EARN AMAZING REWARDS.

Dignity Health is looking to hire experienced and exceptional Care Coordination and Social Work professionals across our organization. If you know talented people for us to consider, referring them could earn you serious cash rewards. Have them apply online to careersatdignityhealth.com/ERP and be sure they name you as the referring employee on their application. If they’re hired, then you’re on your way to connecting your friends and collecting your rewards.

A REWARDING WAY TO MAKE A DIFFERENCE.

By participating in the program, you could be eligible to receive a generous employee bonus of up to $3,000 to enjoy any way you like... for every successful hire for a benefitseligible position. You’ll also be positively impacting our work environment and helping to make Dignity Health a great place to work.

WHAT REWARDS CAN YOU EARN?

For each qualified Care Coordination or Social Work hire, the following applies: • •

$3,000 per referred hired for leadership roles (manager and above) $1,500 per referred hire for licensed Care Coordination RNs and Social Workers

Incentives apply to full or part-time benefitseligible positions only.

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CARE COORDINATION EMPLOYEE REFERRAL PROGRAM RULES

There are no limits to the number of referrals you can submit or the awards you can earn.

All Dignity Health employees can participate, with the following exceptions: human resources staff, self-referrals, temporary personnel, registry, contract, or staffing agency personnel, manager and director level or above. Effective dates are 10/12/15 – 1/31/16.

How to collect your reward: 1.

2.

3.

4.

The referring employee must be listed on the employment application at time of submission of the online application.

Referral bonuses will be paid in two installments (less tax withholding): a. The 1st installment (50%) will be paid within 30 days of date of hire b. The 2nd installment (50%) will be paid after 90 days of continuous active employment in a benefited position If the referred employee leaves through termination, resignation, or reduces their status to a non-benefited position, the referring employee will not be eligible for the remainder of the bonus.

The following referrals will NOT be considered: a. Former Dignity Health employee within one year of referral date b. Any current Dignity Health employee, regardless of location c. Candidates previously presented by any other sourcing means (i.e., professional search firm, advertisement, unsolicited resume or application received within the past 6 months) d. Candidates already in the interview process e. Temporary personnel, registry, contract, or staffing agency personnel

Human Resources will have the final decision over all aspects of the Employee Referral Program and reserves the right to modify, regulate, and/or terminate the program at any time. Please contact wanda.cole-frieman@dignityhealth.org to complete paperwork for payment.

Refer a friend today!

View current open jobs and refer your friends to careersatdignityhealth.com/ERP. You must be employed by Dignity Health at the time of the referral, hire and each payout.

As long as eligibility requirements are met, there are no limits to the number of referrals you can submit or the rewards you can collect!

Read a story.

Share a story.

Acts of humankindness can inspire and heal each of us.

dignityhealth.org/stories s ss. i e s n i d h T ankin hum

Studies show that sharing or experiencing humankindness has a healing effect on all of us. Let’s cultivate and spread this healing by sharing our stories from across the Dignity Health network.

Read & share your stories on your mobile device!

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With Verizon Wireless, you will

saVe on monthly Wireless bills.

For DIGNITY HEALTH EMPLoYEES You may be eligible for exclusive savings from Verizon Wireless—America’s Largest 4G LTE Network. Take advantage of discounts on your monthly Calling or Data Plan, phones and accessories.

To get started, log on to www.verizonwireless.com/discounts.

Validate by email address • Choose Existing Verizon Customers and enter in the available field either:

Validate by paystub or other proof of your employment or affiliation • Choose Existing Verizon Customers and enter in the available field either:

- Your existing mobile telephone number, or - My Verizon user ID. • Click Log in and Validate.

- Your existing mobile telephone number, or - My Verizon user ID. • Click Log in and Validate.

• once logged in, click Validate by Email Address.

• once logged in, click Validate by Paystub.

• Enter the work email address (twice) and click Validate by Email Address.

• Complete the customer and employer information on the Employment Validation Form and click Continue.

A confirmation email will be sent to the work email address provided. Click on the link enclosed in the email within 72 hours to complete validation. If not clicked within 72 hours, begin the process over and resubmit the request.

• Click Choose File to select a paystub or other proof of employment or affiliation.

- The paystub must be issued within the last 60 days.

Please black out any sensitive personal information.

• Click Log in and Validate.

• Click Upload My Paystub.

• After review, a status notification will be emailed.

You can track the status of any recent validation submission online, by going to Check My Submission Status and entering your Mobile Number and Billing Zip Code or your Tracking Number.

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EmployeesDiscount Discount Employee

up to

Register your lines for a 19% discount and receive a 3% bonus discount by enrolling in My Verizon and paperless billing. Discount applies to most voice and data plans with a monthly access fee YourorDiscount off of your Monthly of $34.99 higher. Monthly Line Access FeesAccess are not Fees. eligible for line$24.99 termoronhigher eligible Plans discounts. 2-yr.

Features mayCalling be eligible for discounts.

See plansor forhigher more information. $34.99 required.

More questions? Visit http://bit.ly/empdiscount for Discounts and Employment Validation FAQs. {{NAME}}

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To qualify for a discount: You must be an employee or affiliated with an organization that has an agreement with Verizon Wireless. Begin or already have a 2-year contract for your account or participate in the Verizon Edge program. Most voice and data plans with a monthly access fee of $34.99 or higher qualify for a discount. The Monthly Account Access Fees on MORE Everything Plans are also discountable on plans $34.99 or higher, but Monthly Line Access Fees are not eligible for discounts. Features added onto your account may be eligible for discounts if the monthly access fees are $24.99 or higher. Note: Some plans and features are not eligible for discounts and that limitation will be called out in the plan details. Once approved, the qualifying discount will appear within 1 to 2 billing cycles. Please note that periodically we will ask you to validate your current employment or affiliation status. © 2014 Verizon Wireless 0514-G7560

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