In Roads
Inside information for the employees of Mercy Medical Center
Thank You for All You Do on Behalf of Our Patients.
MAY 9, 2014
“We think too much and feel too little. More than machinery, we need humanity. More than cleverness, we need kindness and gentleness.” - Charlie Chaplin
Dear colleagues:
Dear colleagues:
May is a special month for Dignity Health and hospital systems across the country.
May is a special month for Dignity Health and hospital systems across the country. It’s special because we have It’sreasons special because– National we have twoWeek, reasons to celebrate – National Nurses Week, May two to celebrate Nurses May 6-12, and National Hospital Week, May 11-17.
6–12, and National Hospital Week, May 11–17.
It’s also a time when I feel especially proud to serve this great ministry of ours. During May, we honor all the outstanding eitherespecially provide the compassionate, quality care our patients have of come to expect, It’s also aprofessionals time whenwho I feel proud to serve this great ministry ours. or support our caregivers in ways that help make excellent care a reality each and every day.
During May, we honor all the outstanding professionals who either provide the
quality care our have come tocare expect, or support ourwho Icompassionate, want to thank all of you – our nurses, alongpatients with everyone who delivers to our patients, and those support them. in Yourways Humankindness through for our patients and each each other, and whatday. sets us caregivers that helpshines make excellent care a reality andthat’s every apart from other hospital systems. I want to thank all of you – our nurses, along with everyone who delivers care to
As you know, I am convening Open Forums in our Service Areas. These forums, which conclude next week in our patients, and thosetowho support them. Your Humankindness shines through Sacramento, provide a chance say thank you, listen to your ideas and feedback, and begin a conversation about howpatients to improveand the Dignity for patients, caregivers, and the entire Dignity Health for our eachHealth other,experience and that’s what sets us apart from other hospital family. More than anything else, I am overwhelmed by the energy and enthusiasm of our talented, dedicated systems. employees, as well as our incredible volunteers. I can still see the compassion in your faces. I can hear the Humankindess in your voices. And I remain in awe of what a wonderful team of passionate professionals As you know, I am convening Open Forums in our Service Areas. These forums, you are.
which conclude next week in Sacramento, provide a chance to say thank you,
Ilisten use theto word “team” because is what weand are and mustabe. At a time when about our entire industry your ideas and that feedback, begin conversation how to faces daunting challenges, we can never forget that our healing ministry requires the best from all of us, working improve the Dignity Health experience for patients, caregivers, and the entire together to provide the same type of patient experience that we would want for our loved ones and ourselves.
Dignity Health family. More than anything else, I am overwhelmed by the So on behalf of enthusiasm our Board of Directors, sponsoringdedicated congregationsemployees, and our senior leaders, again extend energy and of ourourtalented, as wellletasmeour our heartfelt thanks for your dedication, compassion, and Humankindness. We wish you all a happy National incredible volunteers. I can still see the compassion in your faces. I can hear the Nurses Week and National Hospital Week. Humankindess in your voices. And I remain in awe of what a wonderful team of passionate professionals you are. I use the word “team” because that is what we are and must be. At a time when
Lloyd H. Dean our entire industry faces daunting challenges, we can never forget that our healing President/CEO
ministry requires the best from all of us, working together to provide the same type of patient experience that we would want for our loved ones and ourselves.
So on behalf of our Board of Directors, our sponsoring congregations and our senior leaders, let me again extend our heartfelt thanks for your dedication, compassion, and Humankindness. We wish you all a happy National Nurses Week and National Hospital Week.
Lloyd H . Dean President/CEO
Dignity Health Is Weighing Its Options On ICD-10 As you know by now, Congress has extended the implementation deadline for ICD-10 to no earlier than October 2015. As a result, Dignity Health, like health care systems across the country, is evaluating the best course of action. The ICD-10 Program Team is considering every option, from halting all work to proceeding full speed ahead. The team expects to reach a decision in May and will communicate it then. In the meantime, the ICD-10 Team appreciates your patience as it weighs many options to reach a decision that is right for all of Dignity Health. During this period, the ICD-10 Team requests that all work related to ICD-10 continue, unless there is a compelling reason to delay or discontinue it. If you have questions or concerns about a specific activity, please contact the ICD-10 Program Team for clarification.
Journey to Knowledge Class Understanding the Cardiovascular System Class for CNAs and Techs Date: Tuesday, May 20th Time: 8:00am - 12:00pm Location: Mercy Oupatient Center (MOC) Please pre-register with Education 209-564-4384 This class will teach how to: • Name the parts of the cardiovascular system and discuss the function of each part. • Define combining forms used in building words that relate to the cardiovascular system. • Identify the meaning of related abbreviations. • Name the common diagnoses, clinical procedures, and laboratory tests used in treating the cardiovascular system. List and define the major pathological conditions of the cardiovascular system. • Explain the meaning of surgical terms related to the cardiovascular system. Contact Hours: Provider approved by the California Board of Certified Nursing Assistants: Provider number NAC 6753 for 4 contact hours. All must attend the full 4 hour session; no partial credit will be given. Course Fee: EMPLOYEES $10.00 Deposit (Only charged if one doesn’t attend class) NON-EMPLOYEES $20.00 Fee
EMPLOYEE SURVEY JUNE 9 - JUNE 27
Relay for Life 2014 Mercy’s Team
One of the most important aspects in making our hospital a great place to work and in taking care of our patients is to receive input from our employees. We have been receiving input through our daily rounding, huddles, department meetings, our recent Town Hall meeting with Lloyd Dean and other methods. You have asked many good questions and we have answered some of them directly with the departments involved.
Thank you to all of the volunteers we had making our booth at Relay for Life a success!
But, perhaps the other most important aspect of this endeavor is to get back to you, the employee, with answers to your questions. We take this very seriously. We have collected all of your questions and have been compiling them and placing similar questions into like categories. There are some things you have brought to our attention that we can accomplish immediately and others that may take longer or that we are unable to do. We intend to give you straight answers. One of the best means of feedback for employees to give to Administration and the Corporation is through the upcoming EMPLOYEE SURVEY, WHICH WILL BE HELD FROM JUNE 9 THROUGH JUNE 27. The survey is conducted by an outside vendor and all information returned to Dignity Health is anonymous. We will communicate the results of this survey to you and incorporate them into the future planning of the corporation and the hospital. With your input, we can improve the mission of the hospital. Stay tuned for more information.
Some of Mercy’s Relay booth volunteers.
Kimberlina Carrillo’s (HIM Dept) two sons, David and Alexander were our best salesmen!
Mercy Resident, Dr. Oscar Ramos running for Mercy’s team!
Gift Shop News Mothers Day - May 11th open 11:00-3:00 Employee Discount Week - 20% May 18th-May 24th Memorial Day - May 26th Closed to remember those that serve our country Volunteer Luncheon - May 30th closed from 11:30-1:30
Nursing Excellence Winners 2014 Patient Experience: Lordes Alvarez, FPC
Fresh Perspectives:
Staff/Patient Management:
Akash Kamal, 6th Floor
Pam Fulcher, 6th Floor
Paulina Bruns, 4th Floor
Vikas Sablock, 4th Floor
Crystal Aguilar, ER
Diana Rice, 7th Floor
Christine Kidwiler, Surgical Services
Wellah Somilla, ICU
Ray Cervantes, 4th Floor
Shou Her, ER
Rebecca Marquez, 5th Floor
Rachel Abril, 4th Floor
Mandeep Uppal, ER
Vanessa Collins, Infection Control
Georgia Kent, ER
Advancing and Leading the Profession: Rose Miranda, Cancer Center Lisa Grisham, FBC
Clinical Nursing:
Claudia Llamas, FPC Shauna Gilmore, FBC
Sameer Khullar, 6th Floor
Education and Mentorship:
Denise Maldonado, 5th Floor
Cindy Quintana, Surgical Services
Misty Guenther, FBC
Jesse Newton, FBC
Luz Lomeli, FBC
Ruth Janon Pittz, FPC
Lindsey O’Banion, FBC Sarah Tye, FBC
Volunteerism and Service:
Ashely Grizzell, FBC
Debbie Durbin, FBC
Jodi Jenkins, FBC
Melissa Asato, Surgical Services
MMC Nursing Excellence Nominees For 2014 who were nominated by their colleagues. I would like to wish each and every nurse a Happy and Blessed Nurses Week. It is such a pleasure for me to be the leader of such an outstanding group of Nursing Staff. Have a Great Week and God Bless You for all that you do. Sincerely, Greg Rouleau, CNO
See pictures from the Nursing Excellence Dinner in the next isssue of In Roads.
National Hospital Week Activities May 12-16 MONDAY • May 12 • ICE CREAM 1:00 - 2:00pm (All facilities) 5:30 - 6:00pm at Mercy in the Garden Cafe 11:00pm - 12:00am at Mercy in the Garden Cafe
TUESDAY • May 13 • MUFFINS 8:30am Volunteer Bake Sale in the Garden Cafe at Mercy 7:00 - 9:00am Muffins at Mercy in the Garden Cafe 9:00 - 10:00am Muffins at the Mercy Outpatient Center (MOC) and Clinics 5:30 - 6:00pm Muffins at Mercy in the Garden Cafe 11:00pm - 12:00am Muffins at Mercy in the Garden Cafe
WEDNESDAY • May 14 11:30 - 12:30pm Western BBQ at the Clinics
THURSDAY • May 15 12:00 - 1:30pm Western BBQ at the MOC
FRIDAY • May 16 11:00 - 1:30pm Western BBQ and the Cupcake Lady’s truck at Mercy in the Cancer Center parking lot next to Engineering 2:00pm Cupcake truck will go to MOC and Clinics 5:30 - 6:00pm Western BBQ at Mercy in the Garden Cafe 11:00pm - 12:00am Western BBQ at Mercy in the Garden Cafe
WEAR JEANS TO WORK DAY MAY 16, 2014 For all those folks that don’t get the luxury of wearing scrubs you can wear denim for a day! Purchase a $5 sticker and you can wear a pair of denim jeans on Friday May 16th only! • $5 gets you a sticker to wear jeans on Friday, May 16, 2014 • Jeans must be appropriate with no holes or shredded areas • Wearing denim on Friday without a visible sticker will result in the employee being asked to change to comply with the dress code • Money raised is going to the Mercy Cancer Center to help patients with transportation. Many out of town patients have to drive themselves every day for treatments. • Denim day only applies to people that do not wear scrubs to work and are not in clinical areas.
Stickers can be purchased in HR, Administration, and April Brewer’s office at the Family Care Clinic.
Call Janice Wilkerson with any questions at 564-5007.
Need to request extended time away from work?
To file a leave of absence claim for union or educational leaves, contact your HR department. For all other reasons call: 1-888-990-8499 www.matrixeservices.com 24 hours/7 days per week