Business Examiner Thompson/Okanagan - November 2014 by Business Examiner Media Group

NOVEMBER 2014

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KAMLOOPS Winners of the 2014 Business Excellence Awards

Thompson/Okanagan

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KELOWNA Country RV has been selling and servicing RVs for the past 15 years.

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Oliver building captures top 2014 Commercial Building Award Southern Okanagan Secondary School earns Judges’ Choice winner at 6th annual SICA Awards in Kelowna BY MARK MACDONALD PUBLISHER

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INDEX News Update

West Kelowna

Kelowna 5 Vernon 5 Summerland 20 Salmon Arm

Kamloops 23 Movers and Shakers 24 Opinion 26 Sales 27 Green Sheet

ELOWNA – Southern Okanagan Secondary School of Oliver was named the Judges’ Choice winner for best overall entry in the 6th annual Southern Interior Construction Association Commercial Building Awards October 23 at the Coast Capri Hotel. SOSS also won the Excellence Award in the Community Facilities category at the gala celebration, which highlights the best commercial and industrial properties built between Jan. 1, 2013 and July 31, 2014 in the Thompson, Okanagan and Kootenay regions. Re/MAX Commercial and Fortis BC were gold sponsors of the event, with category sponsors including Coldwell Banker Horizon Realty, Canadian Western Bank, Meyers Norris Penny accounting, consulting and tax advisors, the Wildstone Group of Companies SEE OLIVER BUILDING CAPTURES | PAGE 11

OUR 8TH YEAR

KELOWNA

Award-winning firm focuses on commercial design Hatch Interior Design is making its mark in the Okanagan and beyond BY GOODY NIOSI

Canadian Publications Mail Acct.: 40069240

From left, Bill Everitt, Chief Operating Officer of the Southern Interior Construction Association, Michael Symonds - Project Manager for Greyback Construction Ltd., Mitch Van Aller representing Judges’ Choice best overall winner Southern Okanagan Secondary School, and Andrew MacPhail from CEI Architecture. Photo by Ethan Delichte.

ecently Kelowna-based Hatch Interior Design Inc. was recognized by the Interior Designers Institute of British Columbia (IDIBC) with a prestigious SHINE Award of Merit for its

work on Grouse River, a 17,000 sq. ft. retail store. Company principal and registered interior designer Leigh Blackburn said the award was a high point for the firm. “The award means that we’re being recognized at a very high provincial level against other registered interior designers. There were only

10 firms that were given an award in the entire province, so it’s really exciting for us. It really does set us apart in the industry and lets us know that we’re doing good work.” Company principal and registered interior designer Rachel Clarida said that Grouse River was an exceptional project.

“We had an amazing client who really allowed us to explore our creativity and who really believed in our vision. We were able to design every detail, and you can see the client’s brand everywhere you look. It’s rare that you have such SEE AWARD-WINNING FIRM | PAGE 3

NEWS UPDATE

BC 2014 Acreage Report Shows BC Wine Industry Maturing Growing quality rather than acreage is the focus in BC’s vineyards according to the 2014 Wine Grape Acreage Report. After years of major growth in vineyard acreage throughout the province, this survey’s statistics have relatively stabilized, indicating that wineries and vineyard owners have made the decision to devote their resources to increasing the quality of wine that they are producing, rather than simply expanding their vineyard acreage to cover more land. BC currently boasts a total plantation of 10,260 acres of wine grapes, up from a modest 4.1 per cent from 2011’s report. The previous report had shown a growth of 8.7 per cent over 2008, and doubledigit growth in the preceding six years. The number of vineyards has grown to 929 in 2014, up 65 vineyards in the past three years. 67.2 per cent of the acreage is winery-owned or leased. The number of grape wineries in the province has also increased to its present count of 254 (up 21 per cent from 210 in 2011). “Harvest tonnage continues to increase in some of BC’s earlier-established vineyards, due to the maturation of vines replanted three to four years ago after hard frosts in 2008 and 2009. These plants are finally able to produce the normal quantities of fruit,” says Manfred Freese, President, BC Grapegrowers’ Association. Top wine grapes planted in 2014 show only slight variance from the previous report, with Pinot Noir replacing Chardonnay as the third most planted variety and Cabernet Franc overtaking Syrah as the seventh most planted red grape, at 546 acres. In order of acreage, 2014’s top 10 most planted wine varieties are as follows: Merlot (1,563 acres), Pinot Gris (1,114.25 acres), Pinot Noir (1,073.11 acres), Chardonnay (993.8 acres), Cabernet Sauvignon (755.82 acres), Gewürztraminer (734.96 acres), Cabernet Franc (546.13 acres), Syrah (530.04 acres), Riesling (510.99 acres) and Sauvignon Blanc (393.87 acres).

KELOWNA Business Excellence Awards Recipients Announced The recipients of the ten 2014 Business Excellence Awards were announced October 21st at the Coast Capri Hotel as the 25 finalists, their guests and community leaders celebrated 27 years of busi ness excel lence i n Kelow na. Mike Jacobs, President, Emil Anderson Construction, was honou red as the 2014 Business Leader of the Year, t h e p r e s t i g i o u s a w a r d w a s s p o ns o re d b y I a n St u a r t & A s so ci ate s . Rising Star Award - Mission Creek Orthodontics, finalist - Wink i Wear Inc.; Community Impact Award - Kelowna General Hospital Foundation, finalist The Bridge Youth & Family Services Society; Young Entrepreneur Of The Year Award - Guiseppe Simpatico, GoodSir Creative Inc., finalists - Dr. Derek Pollard, Mission Creek Orthodontics and David Veldhoen, Shorestone Homes Ltd.; Eco-Star Innovation Award - GreenStep Solutions Inc., finalist - Okanagan Car Share Co-op; Distinction In Hospitality & Tourism Award - Wells Gray Tours Ltd., finalists - Okanagan Wine Country Tours

and WildPlay Element Parks; Marketer Of The Year Award - Get in the Loop, finalists - Juice FM, Vista Radio and Twin Creek Media Inc.; Small Business Award (1-10 employees) - Interior Portable Rentals, finalists - Cellar-Tek Supplies Ltd. and Lyman Lures Manufacturing Ltd.; Mid-Size Business Award (11-30 employees) - Border Plumbing, Heating and Air, finalists - AAA Internet Publishing Inc. (DBA WTFast) and Building Blocks Educational Daycare, Large Business Award (31+ employees) Waterplay Solutions Corp., finalists - Boyd Autobody & Glass, Northside Industries and SW Audio + Visual. “We salute those who have recognized a business opportunity, seized it and prospered,” says Curtis Darmohray, Kelowna Chamber of Commerce President. “The accomplishments and dedication of all the finalists honoured last evening are impressive, and their stories inspire us all. We are proud of the contributions these exceptional business leaders have made in our community.”

VERNON Vernon hotel tax revenues experience 19% growth for August 2014 Vernon’s tourism industry experienced a significant increase in hotel tax revenues for August 2014 over the previous year, which City officials are saying is a hopeful sign Vernon’s tourism-based businesses. The hotel tax revenues collected are just under $90,000, a 19-per-cent increase for the month of August and a 25-per-cent increase in the year to date. “We’re extremely pleased with the 25 per cent growth we’ve seen in hotel tax revenue year to date as it reflects growth in the tourism sector,” said Kevin Poole, the Manager of Economic Development & Tourism for the City of Vernon. “In talking with accommodators, we were anticipating strong numbers in August, but were surprised to see revenues for the month coming in close to $90,000. This is up 19 per cent over the second highest month on record since accommodators began collecting the 2 per cent tax in Vernon in 2010.” Accommodators in the City of Vernon began collecting the Municipal Regional District Tax (hotel tax) in March 2010. Since that time, the City has experienced strong and consistent year-over-year growth in revenues. This trend has continued in 2014 with January to August figures up 25 per cent over the same period in 2013. The City of Vernon has just received the revenue collected in August 2014, which marks the highest revenue month since inception at $89,567.76. This is up 19 per cent over the second highest revenue month which occurred in August 2013 at $75,141.02. In 2013, the City of Vernon received $438,495 in revenue from the hotel tax. The revenues collected are allocated fully towards tourism marketing, programs and projects as stated in the City of Vernon Hotel Tax Bylaw. Any surplus funds within the account at the end of the year are transferred into a Hotel Tax Reserve Account, which are utilized in subsequent years. The City of Vernon is the final stages of preparing their Hotel Tax Renewal Application, which will be submitted to Destination BC and the Province of BC this week. One of the requirements needed to proceed with the application is to gain

NOVEMBER 2014

support from a minimum of 51 per cent of the accommodators and 51 per cent of the rooms. To date, the City of Vernon has received support from 69 per cent of the accommodators representing 89 per cent of the total rooms in the city of Vernon.

PEACHLAND Next steps for New Monaco following zoning approval With news of unanimous approval by Peachland Council October 14th , zoning is now legally enacted. This sets into motion the next phase of the project’s development. This step is one of the most important in any development project as it allows the rights to develop (in exchange for many community amenities) and permits a developer to begin engaging the market with presales and pre-lease agreements. It also signals to the investment community that this project has community support and that it is far more secure than any project without zoning. Now that th is m i lestone has been achieved, progress is being made in several areas. These include: refining the concept site plan so it will create the most desirable destination experience possible; proceeding through many months of engineering design for water, sanitary, storm water and road systems; completing the negotiation with Ministry of Transport to get approval for a detailed highway access design; moving forward on the next phase of equity investment recruitment – so there are plenty of resources to complete Phase 1 when it is ready to go; preparing to recruit many businesses into the project; preparing materials for marketing and sales; completing additional planning work on arts, heritage, amenities and housing. Most of this work is technical in nature so the project will have a low profile in Peachland over the upcoming months – but the New Monaco team still be working hard toward the goal of starting construction as soon as possible. Other noteworthy news includes renewal of the lease for the orchard, as well as a lease with a local famer, who intends to develop a lavender farm in the central part of the site. This will keep the land productive until development begins.

BC First-ever credit card fee reduction announced Visa and MasterCard have announced the first-ever reduction in the interchange fees that small business owners pay to accept credit cards. These fees will also be frozen for five years. For small businesses in Canada, this announcement should put an end to the regular fee hikes and ever-higher levels of premium cards which have become the norm in recent years. Consumers should also breathe a sigh of relief, as these fees are inevitably built into the price of everything they buy, to the tune of $5-7 billion a year. CFIB and their members played a key part in this announcement. They have spent years lobbying the federal government, the credit card companies and the banks to address this significant input cost. T his happened due to the support of their 109,000 members – all small business owners - from coast to coast.

KELOWNA Innkeeper’s Celebrates its Silver Anniversary T he legacy continues with new ownership Ted Callahan, President & CEO of Argus Properties, explains “we wanted to keep the Eldorado traditions alive and maintain the philanthropic endeavours such as the ever popular Innkeeper’s Christmas Celebration with proceeds supporting KGH.” Since its inception in 1989, the Innkeeper’s Celebration has contributed well over half a million dollars to improving the care patients in Kelowna receive. It has supported everyone from newborns in the Labour & Delivery Department, youth-atrisk in the Adolescent Psychiatric Unit, to end-of-life care at the Hospice House. The impact made from Innkeeper’s reaches far and has touched the lives of many in our community. All proceeds from the silver anniversary event will go toward the Interior Heart & Surgical Centre (IHSC). The IHSC, opening next autumn, will be the home of twelve surgical specialties including cardiac, neurosurgery, orthopedic, plastic surgery and many more. Thom Killingsworth, Regional Vice President of Argus says “there has been an overwhelming response from the community through food and beverage suppliers, decor companies and our colleagues who donate their time to make sure this great tradition lives on and every possible dollar goes to the KGH Foundation.” Continuing in the same format as previous years, the event will run from 7pm – 10pm at the Hotel Eldorado. Tickets are $200 each or if you buy 7, you get the 8th for free – a great opportunity to gather your friends or co-workers for a fun night out to kick off the season!

SUMMERLAND Gravel Pit going forward The District of Summerland announced the finalization of a lease of municipal lands for the purpose of operating a gravel pit with Cantex-Okanagan Construction Limited. This agreement is expected to result in approximately $90,000 per year additional revenue for the District of Summerland. The 20 year lease of property located adjacent to 16700 Prairie Valley Rd and the Summerland Landfill on Bathville Rd, calls for annual lease payments of $50,000 plus applicable property taxes. In addition, a royalty fee of $1.25 per tonne applies. With expected average sales of 30,000 tonnes, the royalty fee can generate some $37,500 more each year. The financial terms of the lease will be reviewed every 5 years. Council’s intention is to reserve all revenues associated with the lease for improvements to municipal infrastructure. Following the gravel being extracted the land will be rehabilitated so that it is suitable for a new secondary use. The District of Summerland can then choose to lease or sell the land to create additional benefits for Summerland taxpayers. Mayor Janice Perrino advised, “The finalization of this lease speaks to the realization of one of Council’s key objectives for 2014 which was to explore opportunities to generate revenue from sources outside taxation and focus those alternate revenues on infrastructure improvements.”

OFF THE COVER

NOVEMBER 2014

AWARD-WINNING FIRM CONTINUED FROM PAGE 1

a large retail space with so many design elements.” She added that besides being esthetically pleasing, the space is also shopper-friendly, which, most importantly, adds to the store’s bottom line. Hatch Interior Design was founded by Blackburn in early 2010 and became a partnership between Blackburn and Clarida in 2011. Blackburn had been working for another interior design firm when she took a leave in order to help her husband set up his own business. It was then that she realized she would prefer to start her own company. It wasn’t an easy time to do that, she said, citing an economic downturn, but she took the leap of faith regardless. Clarida had also recently left her position at an architectural firm to start her own company. The two met at an IDIBC function and found they had a great deal in common. “We started meeting as a sort of support group of two,” Clarida said. “And then we realized that we had very similar goals and work ethic – and we realized that it made a lot more sense to be doing this together and becoming a team.” She said it was the best decision either of them could have made. “Hatch is really a pioneer in specialty commercial interior design and that was a very conscious decision on our part. We made a decision to stick to what we love and focus on our commercial interior design, which meant not taking on any residential projects, which, at the time, seemed to be all that was coming towards us. But we stuck to our guns and followed our passion.” She added that they knew there was a niche market for them and they were determined to fill it. In fact, Hatch is the only firm with registered interior designers focusing exclusively on commercial interior design in the area. Blackburn said that coming together as a team made all the difference to the firm. As a team that could offer support, the partners gained the confidence to grow the business and to go after the projects they love. Hatch Interior Design has completed a number of prestigious projects including Nuvue Optometry and Il Tavolino, a local Italian bistro. “We’ve been really lucky,” Blackburn said. “In the last couple of years, our client base has changed. The people seeking us out now really want something different. They really want their business to stand out in the marketplace and they understand that good design is good business.” Clarida added that the partners and employee Tanya Wassen, also a registered interior designer, focus on enhancing the quality of life for the client’s

Leigh Blackburn, Tanya Wassen and Rachel Clarida form an award winning team Grant Robinson Photography

“The people seeking us out now really want something different. They really want their business to stand out in the marketplace and they understand that good design is good business.” LEIGH BLACKBURN PRINCIPAL AND REGISTERED INTERIOR DESIGNER

employees as well as esthetics. She said that good design encourages productivity and therefore, the bottom line. Good design also increases frequency of visits of customers in any retail and professional space. Blackburn said that clients notice that the firm is friendly with a down-to-earth approach to projects. The team is also passionate about the projects that they take on – and that makes a difference. Clarida said the company has plans to expand and hire more staff, but never wants to grow too big. “We’d like to maintain our boutique brand. We enjoy the small to medium size projects that we take on and the wide variety of project types.” From its base in Kelowna, Blackburn said that the firm does want to get known outside the Okanagan, doing work across Canada as its reputation grows. Hatch Interior Design Inc. is at 107 – 1289 Ellis Street in Kelowna. www.hatchdesign.ca

The Grouse River Project recently won a prestigious SHINE award Lipsett Photography Group

Hatch Interior Design works exclusively with commercial clients Grant Robinson Photography

WEST KELOWNA

WORKING TOGETHER TO SUPPORT AIR SERVICE – OKANAGAN AND FORT MCMURRAY MEET “The linking of Kelowna and Fort McMurray is a huge benefit to both regions.” SCOTT CLEMENTS FORT MCMURRAY AIRPORT AUTHORITY PRESIDENT & CEO

WEST KELOWNA KAREN BEAUBIER

lberta oil and Okanagan wine Alberta oil and Okanagan wine when mixed together make a strong foundation in air service retention. That was the underlying message as airport to airport, tourism to tourism and business to business met October 9, 2014 at The Cove Lakeside Resort in a oneday business exchange to discuss how to further support the recently launched WestJet service between YLW (Kelowna International Airport) and YMM (Fort McMurray Airport). Kelowna International Airport and the Greater Westside Board of Trade co-hosted the contingent from Fort McMurray which included representatives from YMM, Tourism, Economic Development, Chamber of Commerce, First Nations, Hotel Associations, Canadian Association of Petroleum Producers and media. Similar representatives

from the North, Central and South Okanagan groups welcomed the group including West Kelowna Mayor Doug Findlater and City of Kelowna Mayor and Chair of the Airport Advisory Committee Walter Gray. A member of the WestJet sales team closed off the event for both groups at the dinner reception. “When we land a new destination it takes a team of people like this to come together to meet, plan and support this new air service through partnerships, cross promotion within our working groups and business development,” says Airport Director Sam Samaddar. “When we launched this route on May 12, 2014 YMM and their partners graciously hosted us for the day and from there relationships were forged. It’s important to conduct follow up meetings and continue to plan how our two regions can work together to support this route with tourism and business connections.” “The linking of Kelowna and Fort McMurray is a huge benefit to both regions,” says Fort McMurray Airport Authority President & CEO Scott Clements. “This nonstop air service with WestJet provides

better business and tourism access to both our regions and considerably reduces the travel time to the entire Thompson-Okanagan valley. Meetings such as this which link our two communities are vital to not only the success of the business partnerships that were forged when this route was first launched but to the overall success of the air service. We are thrilled that the two communities realize the value and benefit of fostering these relationships.” The group had a full agenda of presentations and ended the day with a wine tour, joining in the Greater Westside Board of Trade Business After Hours at Mission Hill Winery and wrapped up the evening with a late dinner and concluding remarks from both region’s airline partner WestJet. Greater Westside Co-Chair Norm LeCavalier explains, “Our mandate focuses on collaboration, economic sustainability and advocating opportunities for local businesses. When we were approached by YLW to co-host this business exchange, we jumped at it. It aligns perfectly with our priorities. This opportunity gives the Okanagan region as a whole to showcase our highlights and the benefits of doing business here.” WestJet offers Monday to Friday service between YLW and YMM with flights departing YMM at 10:30 pm and arriving at YLW at 11:37 pm; and departing YLW at 7:30 am and arriving at YMM at 10:28 am. For more information go to ylw.kelowna.ca, flyymm.com or westjet.com.

STRUCTURING YOUR BUSINESS AS A PROPRIETORSHIP OR PARTNERSHIP

hen it comes to business structures, the simplest is often a sole proprietorship or a partnership between individuals. For this reason many start-up businesses begin with these structures. A proprietorship is an unincorporated business that is owned and operated by one individual. If you have one or more business partners, you would be considered to be a partnership rather than a proprietorship. In both cases, the profits or losses from the business are reported on the proprietor or partners’ personal tax return and taxed in that individual’s hands. Whereas 100% of the profits of a proprietorship are taxable to the individual owner, the profits from a partnership are allocated to the individual partners based on an agreement made when the partnership is formed. This is known as the ‘partnership agreement’. There are a number of advantages and disadvantages to proprietorships and partnerships which should be considered when

Brian Posthumus, CPA, CA determining the structure that will work best for you and your business: Advantages: Inexpensive and simple to set up; no additional tax filings required (unless the absolute value of revenue and expenses exceed $2.0 million or total assets are in excess of $5.0 million); no annual legal filings and no requirement to maintain a

minute book and business losses can be applied against other personal income. Disadvantages: the business has unlimited liability which means that personal assets are not protected; no continuation of business – the proprietor is the business, when they die so does the business and when the business becomes successful, the profits are subject to higher personal tax rates As your business grows you may want to consider whether your proprietorship or partnership structure is still right for you, or whether it makes sense to incorporate. That will be our topic next month. Brian Posthumus, CPA, CA is the Regional Tax Leader with MNP LLP | Accounting > Consulting > Tax. Contact Brian at 250.979.1736 or brian.posthumus@mnp.ca. Please consult a tax advisor for advice on how the above information should be applied.

NOVEMBER 2014

KELOWNA

Construction begins on Okanagan innovation centre

remier Christy Clark was joined by local technology entrepreneurs to mark the beginning of construction on the much-anticipated Okanagan Centre for Innovation, a leading edge technology centre for the region. “Whether they are already a big player like Club Penguin, or a promising startup like Bananatag, successful entrepreneurs are crucial to a strong economy,” said Premier Clark. “That’s why we are investing in this project – so local innovators get a head start in growing their business, creating jobs, a nd sol id i f y i ng Kelow n a a s a leader in technological development and investment.” With the site fenced and excavated, shovels have officially hit the ground. T he foundation for the six-storey, 9,850 square-metre (106,000 squarefoot) centre is scheduled to be laid in mid-November and construction completed by early 2016, creating about 500 construction jobs in the process. The centre will provide lowcost, f lexible space for local students, entrepreneurs and technology startups, who will also gain benefits from the convenience of being housed in one space to network, share ideas and pass on experience – not to mention gaining mentoring a nd supp or t f rom i n-hou se nei g h b ou rs l i ke A c c elerate Okanagan. “Kelowna has a diverse and t h r i v i n g t e c h c o m m u n i t y, which has set the stage for this development,” said Minister of Technology, Innovation and Citizens’ Services Andrew Wilkinson. “T he new Okanagan Centre for Innovation will allow Kelowna to build on that success by providing entrepreneurs with the skills, guidance a nd workspace they need to prosper.” T he project is the result of a collaborative group with a shared vision, including community members, private industry partners and academic leaders from Okanagan College, University of British Columbia, Accelerate Okanagan, and the Central Okanagan Development Commission. They all have a com mon goa l of seei ng Kelowna’s entrepreneurs advance as national and international leaders in technology. The centre is being built on city-owned land valued at more than $2 million and under longterm lease from the City of Kelowna. The city will also receive ownership of a portion of the bu i ld i ng that w i l l be leased back to the Okanagan Centre for Innovation to provide nonprofit space.

“I believe we’ll look back on the start of this project as one of the spa rks that made Kelowna a hotspot for technology development in Canada and around the world,” said Kelowna Mayor Walter Gray. “Great partnerships among levels of government, centres of learning and business development groups will continue to expand our sustainable, knowledgebased economy.” The B.C. government will own 1,860 square metres (20,000 squ a re feet) of space i n t he building, which will provide low-cost, f lex ible space for start-ups at a venture stage. “This is an exciting day for our technology, innovation and entrepreneurial community,” said Jeff Keen from the Okanagan Centre for Innovation. “This new centre will firmly establ ish the Oka naga n as a great place to start and grow a tech company, and will have a positive effect in the region and throughout B.C. The municipal and provincial governments should be applauded for making investments in intelligent economic development initiatives like this.” This investment supports the BC Jobs Plan by helping deliver on government’s commitment to fosteri ng i n novation a nd growth in British Columbia’s technology sector. Quick Facts: O nce completed, t h i s new centre w i l l be th i rd-la rgest dedicated technology building of its kind in B.C. Provincial funding of up to $6 million will be provided upon completion of the building in exchange for ownership of a 40-year leasehold strata title for approximately 1,860 square metres (20,000 square feet) of space. Accelerate Okanagan is a del ivery pa rtner of the BC I nnovation Cou nci l’s Ventu re A c c e l e ra t i o n P ro g ra m a n d a memb er of t he B C A cceleration Network, prov id i ng resources to students, entrepreneurs, startups and early stage companies. A c c e l e ra te O k a n a g a n h a s engaged over 100 companies, which in turn have raised $14 million and created 314 local jobs.

KELOWNA/VERNON

NOVEMBER 2014

WHERE WOULD CANADA BE WITHOUT SMALL BUSINESSES? Self-employed people statistically work more than twice the weekly hours of employees

KELOWNA CAROLINE GROVER

nd , wh ere wo u ld K elow na a nd the centra l O k a n a g a n b e? S i n c e small businesses made up 98% of overall businesses in BC last year, things would be pretty quiet in the world of commerce here. We might not even have a Chamber of Commerce. S m a l l b u s i n e s s e s e x p o r t; they earn (32% of BC wages); and they total nearly 400,000 businesses overall. S o, w h e re i s t h e g ro w t h? Which is to say, what kind of businesses are growing in BC? Number one is real estate, with health care and professionals,

food service and contractors at about half that number one rate. High tech is about a quarter of the top score. I n ter ms of ou r reg ion, we live and work in the Thompson-Okanagan, where 13% of BC small businesses operate. T he coast is the big w i n ner, with nearly 60% of BC’s small businesses, overall. So our rate of growth here at the Kelowna Chamber of Commerce busin e s s – w h e re we’re a d d i n g an average 25 new businesses members each month – reflects on our buoyant local economy, community expectations, and bu si ness ex per ience. We’re the second largest Chamber in BC; outstripped by the Island and Coast, where 18% of small businesses operate. I really didn’t mean for this month’s column to be all about the nu mbers. However, ou r g ro w t h i s d r i v i n g o u r f a sci n at ion w it h nu mbers t h i s fall – not only is our Chamber grow ing, but ou r hosted events are growing (4-5 each and every week); and we are also introducing five new core

programs for members, which I wrote about last month – all are soaring as they take wing. One interesting set of numbers, which caught my eye last week, is the hours worked by s e l f-e m p l o y e d i n d i v i d u a l s when compared to employees. Self-employed people statistically work more than twice the weekly hours of employees. This provides a tremendous boost to our GDP – and e x p l a i n s w h y i t’s o f t e n s o hard for us, as a Chamber, to get out-of-office/workplace engagement of owners/selfemployed at our events – they are simply working hard, long hours, and can’t get away. When they do, they truly appreciate t he en r ich ment we provide through training and programs, and the networking opportunities; tremendously i m p o r t a n t t o k e e p a b u s iness or consultancy fresh and growing. And of course, in the end, it often comes down to money. Employed persons earn m o re p e r c a p i t a t h a n s e l femployed, and employees at

la rge busi nesses, more tha n employees at small businesses. No surprises there, historically speaking. In our aspirational society, work less, earn more c a n b e m a ny p eople’s goal. Around our Chamber, I must say, it’s more like work more, then more again! I am enjoying October, Small Busi ness Month, a long w ith so many of my colleagues and our members; there may be a blizzard of new, encouraging statistics, but there is also a wealth of real interaction, information exchange, looking at our achievements, and setting new, even loftier goals for 2015. I am proud and pleased to head up a group with so many, very fine business people helping hold the reins. Lucky me! Caroline Grover is the CEO of the Kelowna Chamber of Commerce. She can be reached by email at caroline@kelownachamber.org

CHAMBER ADDRESSES LABOUR MARKET CHALLENGE

VERNON DAN ROGERS

f you haven’t already noticed, Canada has an aging demographic, a declining birth rate and one large labour market challenge. Communit ie s t h at w i l l b e s t add re ss this looming crisis are those with creativity, resiliency and leadership. The Greater Vernon Chamber of Commerce is among a number of organizations in the area that are providing that leadership. We know that we will need to depend g reatly on i m m igration for our future social a nd econom ic g row t h a nd so GVCC partnered with the Socia l Pla n n i ng Cou nci l for t h e No r t h O k a n a g a n o n a n i n itiative a i med at creati ng a welcom ing com munity for new immigrants. The chamber recently launched a new website, entitled WelcomeVernon.

ca that has been designed to be a resource for both employers and for new immigrants and their families. “We were pleased to be able to work closely w ith a nu mb er of com mu n it y pa r t ners to develop th is va luable resource,” says GVCC President Jaron Chasca. “T he site w ill not only promote Vernon but a lso prov ide va luable i n formation to immigrants thinking about coming to the North Okanagan.” The website features a promotional video that has been t ra n sl ated i nto a va r iety of l a n g u a g e s i n c l u d i n g P u njabi, Ch i nese, a nd Spa n ish. The information on the site is available in many more languages. In addition to the site, p r i n te d re c r u i t m e n t p a c kages have been developed and w i l l be made ava i lable at no charge to employers to assist in their recruitment efforts. Window decals have also been developed and will be circulated to chamber businesses so that they can put them on their front door to show that they welcome new immigrants. “ It’s re c o g n i z e d t h a t i mm igrants provide important c u l t u r a l d i v e r s i t y to l o c a l communities as well as skills, investment and entrepreneuria l ex pertise,” says Annette Sharkey, Executive Director of the Social Planning Council of the North Okanagan. I n other news, the Greater Vernon Chamber of Commerce

We know that we will need to depend greatly on immigration for our future social and economic growth and so GVCC partnered with the Social Planning Council for the North Okanagan on an initiative aimed at creating a welcoming community for new immigrants.

recent ly joi ned t he Nat iona l Pa r tnersh ip for Resou rce Trade. The partnership is an i n itiative of the Ca nad ia n Ch a mb er of Com merce a nd seeks to engage Canadians in an important discussion about the key role that natural resources play in our success as a country. To learn more about t h i s i n it i at ive, ple a se v i sit the Partnership for Resource Trade website at powerofcanada.ca. W i t h a l o c a l go v e r n m e n t election this month one of our members came up with their top th ree ex pectations from those who get elected, a list I thought I would share. #3 Be Informed. Decisions you make impact people on a daily basis, even t hose who a ren’t bor n yet, so do your homework. #2 Realize decisions are required but wisdom is optional. Getting elected just means people liked you. It doesn`t mean you are the smartest and brightest. Don’t be afraid of admitting you don’t know everything because you don’t. #1 Remember what position you are running for. A leader’s job is identifying what things are important. A manager’s job is to manage the important things. There is a difference. Be a leader. Finally GVCC is thrilled to welcome a nu mber of new members including, Vernon’s Best Business Showcase, Vernon Winter Carnival Society, All My Children Boardi ng Ken nel, Ursu s Her itage

Consulting, Delaney Properties, Wings Tap & Grill, Tier Support Services, Luxury Sheets Ca nada, a nd Vernon Active Health Clinic. Welcome to the Chamber network! Dan Rogers is the General Manager at the Greater Vernon Chamber of Commerce and can be reached at manager@ vernonchamber.ca

BC SMALL BUSINESS FACTS • Small Business– there were approx i m ately 382,200 sma l l businesses op erat i n g i n Br it ish Colu mbia i n 2 013 , r e p r e s e n t i n g about 98 per cent of all businesses in the p ro v i n c e . A b o u t 81 per cent of these small businesses were microbusinesses with fewer than five employees. • Small Businesses Per Capita– British Columbia ranked first in the country in terms of small businesses per capita in 2013, with 83.4 small businesses per 1,000 people. the national average was 70.1 BC Stats

NOVEMBER 2014

THE OKANAGAN’S LARGEST RV DEALERSHIP IS A BIG SUCCESS SPOTLIGHT

Country RV boasts a winning team, product and attitude

ountry RV, one of the largest RV dealerships in the Okanagan, has a secret weapon. Its name is Henry Epp, the general manager. He is so passionate and so dedicated to the dealership and the people who work there that he comes in seven days a week and if a week had eight days, he’d be there on the eighth.

“He is the key to the success of this whole dealership,” said his daughter and financial services manager Bonnie Thorlakson. “He’s absolutely amazing. He has 45 plus years in the industry. His idea of going on a holiday is coming to work every day.” Country RV has been selling and servicing RVs for the past 15 years and doing it extremely well. “I believe we’re doing well because of the service we provide,” Thorlakson said. “In fact our motto is ‘Built on Service.’ We keep the customers happy and we keep them number one.”

Country RV has hundreds of RVs on its lot

“I believe we’re doing well because of the service we provide. In fact our motto is ‘Built on Service.’” BONNIE THORLAKSON

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She added that many customers come back multiple times. Repeat customers come back because of changing life circumstances. Perhaps they no longer need a Class A RV. They want to downsize – and then another change may come along and they prefer a fifth wheel. In an industry where competition is fierce, chances are they will come back to Country RV for the

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helpful service and advice they received the first time. Thorlakson pointed out that the dealership’s employees are long-term and they know the products they are selling inside out. Country RV sells new and preowned RVs. In the “new” department the dealership sells North America’s leading brands like Cougar and Montana by Keystone, Wildcat by Forest River and Leisure Vans by Triple E. The choice of pre-owned RVs is also superb – as is the condition they’re in. Thorlakson noted that any RV older than 10 years is sent to auction. The others are thoroughly inspected in one of the dealership’s six service bays. New or used, the RV goes into the shop and the entire gas system is re-certified. She said that it doesn’t matter whether it takes two hours or twenty – the RV is brought up to top condition – everything is guaranteed to work. Country RV also has a top notch detailing department. When a customer drives away with a pre-owned RV from Country RV, it very often looks like a new RV. “I would say we have the best detailing shop in the Okanagan,” Thorlakson said, adding that she is very proud of everything the dealership does to make the customer happy and to give them the best possible experience.

NOVEMBER 2014

UNCOMPROMISING QUALITY IS THE KEY FOR CROWN WEST SPOTLIGHT

Kelowna-based firm has been manufacturing products for customers for over 20 years

The Country RV staff is a winning team

The dealership sells all models including fifth wheels

Henry Epp is the driving force behind Country RV – we’re all family. We’re a team and we just love what we do.” She said the best part of the dea lersh ip is the customers who come in. An RV is a happy purchase, she said. People are fulfilling a dream and planning on happy and exciting travels all over the continent. “They’re coming in and leavi ng w ith thei r d rea ms,” she said. “And because we can finance over 20 years, they can pay as low as $65 every two weeks and create unforgettable family adventures.” In January of this year, Country RV was purchased by Fraserway RV, making it their 15th dea lersh ip. T horla kson sa id there are terrific advantages to being part of the large Fraserway family. “Our customers can go to any of the Fraserways across the country for service and warranty work.” As for the future, it’s forward all the way, Thorlakson said. “The sky is the limit.” Country RV is at 3732 Highway 97N in Kelowna. www.countryrv.net

Crown West employees plying their craft on the company’s state of the art machinery With a full-time Alberta-based salesman, a larger percent of the company’s business comes from Alberta, although not all of it through the oil and gas industry. Crown West has various departments that offer a range of options for customers: Cutting, bending and a new plate roll which has cone rolling capabilities. The CNC machining department can supply machined parts that are too complex to accurately produce on manual machines. The Manual Machining centers produce oneoff parts and weldments that require machining after welding and that are too large for the CNC machine. Crown West also offers part

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“We congratulate Crown West Steel Fabricators on more than 20 years of industry leadership and contribution to our community. As a close partner, Crowe MacKay looks forward to supporting their continued growth and development.” — Chris White, CPA, CA, CFP Partner www.crowemackay.ca

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W hen Country RV started, it was run by only two people: Epp and Thorlakson. Together, they made the dealership what it is today. And as staff was needed, they were hired on and took a similar pride in what they did. Fifteen years ago there were only 20 RVs on the lot. Today the selection is up to more than 300 – and Country RV still owns the original small lot in Winfield, which is also still going strong. Epp came to the dealership with years of experience as the owner of three RV dealerships on the West Coast. He and his family all moved to the Okanagan, Epp with the idea that he might retire or at least slow down. However, an RV manufacturer in the Okanagan asked Epp to start a dealership for him and Epp could not resist the opportunity. Thorlakson, who was an international figure skating coach was also happy to change careers to one that would keep her close to her family. “I was very, very lucky to get this position,” she said. “Our employees are not employees

rown West Steel Fabricators has been in the fabricating business for over 20 years, making steel, stainless steel and aluminum products for customers. Crown West (originally Torner West) was opened by three partners from Ontario in 1993 with a primary focus to serve the transportation industry. Over the years Jacques Heuthorst bought out his other two partners, and in 2009 created a succession plan that involved the four current owners (all long term employees), so he could pursue other interests. Unfortunately, Heuthorst passed away in late 2009. “We still miss him. He was such a powerful force,” says Mona Nicholls, one of four owners of the company. The way she sees it, Crown West is really in the quality business. “Quality is the one thing that keeps our customers coming back,” says Nicholls. “We sell our quality, and we won’t compromise. “Everyone on our team has an emotional investment in what they do here. We are very proud of everyone on our team, and what they do for the company. We have invested a lot of time and money training Crown West staff on ISO Quality Assurance and Compliance Standards and it pays off.” Crown West also promotes a strong health and safety culture and provides continual staff training in safe equipment use, and new technology. Since first opening its doors, Crown West has expanded to over 47,000 square feet in plant capacity. Their optimized production floor operates at two shifts with capacity for a third. In 2005, they added a 5,800 square foot heavy fabrication department, designed for extremely large projects primarily used in the mining, oil and gas industries.

stamping on presses ranging from 45 to 600 tons, as well as top of the line quality in finishing services such as paint (wet and powder) zinc plating and other finishes. Each of the four managing partners has their own responsibilities. Nicholls oversees finance and human resources, Mark Cresswell production, Susan Costello purchasing and scheduling, and Adam Brockman sales, estimation and machining department. Cresswell, joined the company as a welder in 1994, Nicholls started in 1996 as a receptionist, Brockman as a machinist in 1998, and Costello, as purchaser in 2003. “When approached with the succession plan we didn’t want any extra stress, because we were already running the company for Jacques. We took over at the worst possible time,” she notes, adding that 2009 was in the midst of the recent recession. “We started at the very bottom of the market, and we had to make major adjustments to keep the business viable. In late 2010 it started to turn around, and it’s been going great ever since.” “We now have a lot of grey hair between the four of us,” laughs Nicholls. “It has been a complete change for us. Everything became different when we took over. Being owners, it is a completely different type of stress; we look at it as we have 64 mortgages to pay now.” www.crownwest.ca

NOVEMBER 2014

ENGINEERING ENGINEERS LOOK TO THE FUTURE WHERE COLLABORATION IS KEY New technology is changing how engineers do things BY GOODY NIOSI

he engineering profession faces new challenges every day. They are known globally as the world’s problem solvers, a nd tod ay more than ever, they are taking a global approach to finding solutions to the challenges that face the world – or the issues that affect people in a neighbourhood close to home. Rick Peleshytyk, a principal in the Kelowna office of Golder Associates, says that locally, engineers constantly have to keep up with changes in building codes. In British Columbia that currently means making sure that new buildings can withstand earthquakes. Golder Associates, with its head office in Calgary, consist of more than 50 offices worldwide and is particularly noted for its consultation, design, and construction services in earth, environment, and related areas of energy. The industries it serves include oil and gas, mining, manufacturing, power, transportation and more. Working in those fields mea ns that the fi rm has expa nded beyond eng i neeri ng per se. “Engineering companies a ren’t ju st eng i neer i ng a ny more,” Peleshytyk said. “We have engineers and scientists and that includes biologists, s oi l s c i e n t i s t s a n d l a n dscape a rch itects.” It i s t h i s d i v e r s i t y o f s k i l l s a n d e xper tise that broug ht G older A ssociates i nto the Berna rd Av e n u e u p g ra d e p ro j e c t i n dow ntow n K elow n a , where i t w o r k e d w i t h Fo c u s E ng i n e e r i n g . G o l d e r A s s o c iates was responsible for the geotech n ica l work wh ile the utilities were being replaced, d i d t h e a s p h a lt d e s i g n a n d a lso ha nd led env iron menta l m o n i t o r i n g a n d t h e l a n ds c a p e a r c h i t e c t u r e fo r t h e streetscape. “I think that’s what a lot of the clients are looking for these d ays,” he sa id. “T hey wa nt companies that can provide a lot of different services.” He added that in his own field of environmental engineering, changes in recent years include

Golder Associates provided landscape and architectural consultation, geotechnical and environmental services for detailed design and construction services of the Bernard Avenue project in Kelowna

“We want to be able to use the expertise we have across the world and bring that into one project, whether it’s in Kelowna or Alberta or anywhere RICK PELESHYTYK PRINCIPAL, GOLDER ASSOCIATES, KELOWNA OFFICE

more soil remediation in place and risk management rather than simply dumping contaminated soil into the landfill. But here, as everywhere else, the future emphasis is on global collaboration. “We wa nt to be able to use the expertise we have across the world and bring that into one project, whether it’s in Kelowna or Alberta or anywhere,” Peleshytyk said. “I know that within Golder, that’s one thing we’re working really hard at: i mprov i ng ou r com mu n ication systems internally so that

people around the world can work on t he sa me project.” He noted that he belongs to a global group of environmental engineers. “You can put out a question to everyone and it’s amazing the experience and the knowledge that my colleagues have around the world. Tapping into that is what we’re really striving to do. This is probably what a lot of the other larger firms are doing as well. There’s a lot of knowledge out there and a lot of problems are the same technically no matter which country you’re in – and the technology is there to have virtual meeti ngs w it h people across t he world. I think that’s the biggest change that we’re trying to make in the future.” For PBX Engineering Ltd. with offices in Victoria (which won new business of the year award 2014 from the Greater Victoria Chamber of Com merce) a nd Va ncouver v i rtua l meeti ngs amongst staff and clients are the big trend. Managing principal Ian Steele said that it’s a g iven that tech nolog y a nd software in his company, which focuses on electrical engineering, is constantly evolving. But the game-changer for his staff

Ian Steele says that smart phones and apps have changed the way engineers collaborate and work cooperatively has been the smart phone. “For us, as a company, they rea l ly a re a pretty powerf u l tool,” he said. “The collaboration and communication that’s possible using a smart phone has really affected our business in a positive way.” As an example, he pointed to a staff member on-site, who can take a photo with his smart phone and email it back to the office within seconds to get an opinion on an issue. PBX Eng i neeri ng works

FOCUS ON ENGINEERING

NOVEMBER 2014

extensively on transportation issues. Steele said that the Regional Transportation Data System in Vancouver looks at routes in the region, measures travel times and provides trip advisory information; that makes a big difference to commuters – and they do it all on their smart phones. Google Street View has also been an evolution for the firm. Steele said that engineers can now virtually drive a roadway. “That has materially affected how we look at jobs,” he said. “We don’t actually have to do as much site investigation as we used to. There’s always an amount that has to be done, but to get questions answered or to get the layout of a roadway, especially in remote locations, that has been a very powerful tool for us.” Beyond the more obvious ways a smart phone helps staff collaborate, Steele said that many apps have also proved u sef u l. Recent ly someone on a site needed to know the angle of a slope of a concrete pad. Sure enough, he found a level app and had it calculated instantly. PBX has even developed its own app for the Ministry of Transportation that amalgamates different data sets in the province, particularly for border routes, giving travel time estimates for certain routes. Related to the innovation of the smart phone and other technologies, Steele said that in the future, his firm is striving to allow more flexibility for staff to work on-site or from their homes, but through a more integrative experience than simply teleconferencing. “We’re looking for ways, when they’re out of the office, to make that whole experience more seamless. We’ve been exploring that so we’re looking at ways

of stretching the work environment and making it less tethered to the physical office. That’s a trend for us.” For Russ Irish, bra nch ma nager of the Na na i mo a nd Du nca n offices of McElhanney Consulting Services Ltd., the big change in recent years is also technology. He said that in his 35-year career he has seen more changes than his profession had seen in the past 200 plus years. McElhanney is a firm of civil engineers and land surveyors. Essentially, Irish said that the firm is involved in work that supports the development of communities. The basics have not changed, he said – but how the work is executed has undergone a revolution. “The way that we did survey work 35 years ago was more similar to the way that George Washington surveyed than the way we do it today. And that’s the thin edge of the wedge.” He added that engineers are constantly re-learning how to do their jobs. “It’s a continuum of new techniques that are presented by advances in technology.” He noted that his company has more than 20 offices and 500 staff and about a third of his staff is currently focused on natural gas projects in northern BC. “We’re able to do that because of technology,” he said, noting that recently he teleconferenced with someone in Toronto while they both shared the same images on their computer screens. “When I want to communicate with my secretary, I send her an email. So the way that I communicate with someone who is 10 metres away is the same way I communicate with someone who is 10 time zones away.”

PBX – A REPUTATION FOR INNOVATION Staff at PBX are adept both within the office and on-site

BX Engineering has established itself as one of the leading electrical consulting engineering firms in BC. With over 18 years of experience operating in three major market areas – transportation, security, and industrial systems – the firm has a reputation for getting things done, and done well. This past year has been exceptional for PBX, including the management repurchase of the firm from a large US company, rebranding, and the opening of a new Victoria office. “The return to a locally-owned business model has been pivotal for us” says president Ian Steele. “Our staff is excited and support from our clients and colleagues has been incredible. We are now positioned to realize the company’s full potential.” Cor y Edga r, le ad of PB X ’s transportation business unit, believes that the solid reputation is based on the consistent delivery of high-quality designs. “PBX has built a reputation for providing innovative and cost effective engineered solutions

for our clients, including other engineering firms, developers, contractors, municipalities, and transportation agencies. Our projects are diverse, ranging from street lighting and traffic signals to more sophisticated traffic management technologies like reversible lane control systems.” Through their experience delivering large, specialized projects including the Johnson Street Bridge, Sea-to-Sky Highway, Pitt River Bridge, Golden Ears Bridge, and the Port Mann/Highway 1 Improvement project, as well as hundreds of smaller projects, PBX has built an impressive resume. But the expertise doesn’t stop there. “Historically, PBX has been known as a transportation system design firm, but our depth goes well beyond into other specialty areas, including municipal water and wastewater, marine ports and terminals, security, and alternative energy. Automation and control encompasses a large portion of what we do,” explains Victoria office manager Andrew Townend. Townend noted that staff at PBX are adept both within the office and on-site. “We’re a very handson firm. Site services are a large part of what we do. This includes programming, testing, and commissioning – we set ourselves

apart in that regard. You quickly learn which design aspects work and which don’t when you are responsible for commissioning systems.” While locally based, with a very strong presence on Vancouver Island and the Lower Mainland servicing all of BC, they are no longer just a BC firm. “We have effectively applied our unique expertise to provide solutions for clients across Canada and around North America” adds Steele. “We have on-going projects in Alberta, the Yukon, the Maritimes, in New York, and in California.” PBX projects a busy year ahead and is planning for growth. “Continued support from our clients is enabling us to expand our resource capacity. We’re a strong proponent of the engineering co-op program –in January we’ll be welcoming another student from UVic to our Vancouver Office” notes Steele. The company plans to add several permanent positions over the next year. “As the region expands and infrastructure demands increase, we’re building capacity that will enable us to effectively support our clients’ evolving requirements.” PBX Engineering maintains four offices in BC – Vancouver, Victoria, Qualicum Beach, and Squamish. Additional details can be found at www.pbxeng.com.

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SICA COMMERCIAL BUILDING AWARDS

NOVEMBER 2014

SICA AWARDS 2014

OLIVER BUILDING CAPTURES CONTINUED FROM PAGE 1

and Business Examiner Thompson Okanagan newspaper. Bill Everitt, Chief Operating Officer of SICA, welcomed guests and co-emceed the event with Josh Higgins of Business Examiner Thompson Okanagan. Southern Okanagan Secondary School is a community landmark that was originally built in 1948, that was renewed and extended to become an environmentally sustainable, modern high school while referencing its original art deco style, despite a tragic fire in September, 2011. Greyback Construction Ltd. of Penticton was the General Contractor on the project, designed by KMBR Architects Planners Inc. and CEI Architecture. A state-of-the-art community theatre replaced the historically significant Frank Venables Theatre and hosts major productions for the Southern Okanagan. A Neighbourhood Learning Centre provides daycare and social services offices. The school was designed to be f lex ible to accom modate building changes in the future. Internal planning is primarily

Tim Down of Coldwell Banker Horizon Realty presents the Industrial Excellence Award to Scott Mattock of TELUS Internet Data Centre in Kamloops

accommodated by non-bearing walls, which can be dismantled and reconfigured if needed. The design incorporates 21st century learning principles such as flexible spaces, variable-sized teaching rooms and ample social spaces. T he Fortis BC Green Award went to Cranbrook UV Water Treatment & Disposal System Irrigation and Disinfection Facility of Cranbrook. The city of Cranbrook made major upgrades to its wastewater treatment system and extended the life of the current system by 30 years and expanded its capacity to a population of 40,000plus. The project is a showpiece for efficient wastewater management, and technical improvements have led to a 700,000 kilowatt hour energy reduction – 47 per cent over the previous system. Built by the Wildstone Group of Companies, Managing Partner Mark Melissen said “Wildstone is proud to have one the Green Award, as sustainability is one of our best practices. It serves to prove that whether you are building a custom home, a bridge or a waste water treatment facility, SEE OLIVER BUILDING CAPTURES | PAGE 13

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Thank you. As part of winning the 6th annual SICA commercial building awards, we want to thank all of our contractors and sub-contractor partners for their support in the construction of the TELUS Kamloops Data Centre.

TELUS, the TELUS logo, and the future is friendly are trademarks of TELUS Corporation, used under license. ÂŠ 2014 TELUS 14_00701

NOVEMBER 2014

SICA COMMERCIAL BUILDING AWARDS

COMMERCIAL Mike Melisseen of the Wildstone Group of Companies receives the Green Award for the Cranbrook UV Water Treatment and Disposal System Irrigation and Disinfection Facility from Shelly Thomson of Green Award sponsor Fortis BC

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GARY BOWKER, RI TIM DOWN, AACI, P. APP, CAE, RI Gary and Tim have over 60 years of combined Real Estate experience, and are proud to provide a full range of professional services to owners, tenants, developers and investors. These services include sales, leasing, brokerage, valuation, research & consulting.

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Anita Rea, representing Copper Sky Pool Redevelopment in Kelowna, receives the Excellence Award in Multi Family Renovation from Bob Brown of Canadian Western Bank

OLIVER BUILDING CAPTURES CONTINUED FROM PAGE 11

you can make cost effective changes that consider our environment. “The City of Cranbrook is very forward

thinking when it comes to municipal waste water and this award is a result of their vision.” Other Excellence Award winners were: SEE OLIVER BUILDING CAPTURES | PAGE 14

14-1470 Harvey Avenue, Kelowna, BC, V1Y 9K8

www.GaryBowker.ca 250-763-4343

www.TimDown.ca 250-864-9140

SICA COMMERCIAL BUILDING AWARDS

NOVEMBER 2014

www.wildstone.com

Brian Laveck of Meyers Norris Penny presents the Hospitality Excellence Award to Harj Sandher of Holiday Inn Express Golden

Karen and Steve Hyndman of Kensington Terraces in Kelowna receive the Multi Family Award of Excellence from Ken McLaughlin of Re/MAX Kelowna

OLIVER BUILDING CAPTURES CONTINUED FROM PAGE 13

Office: 27th Street Medical Office, Vernon Retail: Salmon Arm Savings & Credit Union, Salmon Arm Wine Industry: Painted Rock Estate Winery, Penticton Commercial Renovation: The Lerwick Building, Salmon Arm Multi Family Renovation: Copper Sky of Kelowna Community: Revelstoke Business and Visitor Information Centre, Revelstoke H o s p i t a l i t y : H o l i d ay I n n FortisBC uses the FortisBC name and logo under license from Fortis Inc. (13-401 09/2013) 13-401_Victoria_RealEstate_Commercial_Awards_PrintAd_PRESS.indd 1

10/4/2013 10:01:58 AM

Express of Golden Multi Family: Kensington Terraces, Kelowna Industrial: TELUS Kamloops Internet Data Centre Merit Award (runner-up in category) winners were: Retail: Denham Ford of Cranbrook and Bad Tattoo Brewery of Penticton Community Renovation: SS Sicamous of Penticton Community Facilities: Snxastwilxtn Centre of the Penticton SEE OLIVER BUILDING CAPTURES | PAGE 16

NOVEMBER 2014

SICA COMMERCIAL BUILDING AWARDS

CONGRATULATIONS to Dr. Jason O’Brien and Dr. Paul Dooley on a multiple award winning project for BEST COMMERCIAL OFFICE & BEST URBAN INFILL . Design Build by Doering Building Group Inc.

250-540-7669

. BUILT A BETTER WAY since 1983

visit www.mycontractor.ca to see more award winning projects Bill Everitt, Chief Operating Officer of the Southern Interior Construction Association, co-emceed the Awards gala at the Coast Capri Hotel

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PHOTOS BY ETHAN DELICHTE

Holistic Health Care Buildings Deserve Holistic Design Iredale Group congratulates the Penticton Indian Band & Greyback Construction on winning the Southern Interior Construction Association’s Commercial Building Award for the new Snxastwilxtn Health Centre. We were so proud to be the architects for your team!

SICA COMMERCIAL BUILDING AWARDS

16 OLIVER BUILDING CAPTURES CONTINUED FROM PAGE 14

Indian Band Industrial: Prairie Coast Equipment of Kamloops T he I ndu st r i a l E xcel lence Award winning TELUS Kamloops Internet Data Centre is a world-class internet data centre

NOVEMBER 2014

in Kamloops, providing a powerhouse of integrated cloud and managed IT solutions for their customers. The $75 million facility boasts maximum reliability, security and performance and consumes SEE OLIVER BUILDING CAPTURES | PAGE 17

CONGRATULATIONS

VIC VAN ISLE

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Mark Felt, left, and Garry Tomporowski, right, of GTA Architecture, flank Anita Rea, who received the Multi Family Renovation Award of Excellence for Copper Sky Pool Redevelopment in Kelowna

Congratulations to the finalists of the Commercial Building Awards, including Penticton Indian Band Health Centre and Greyback Construction Ltd.

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that time, we’ve built relationships with clients, suppliers, and employees with honesty and respect, relationships that inspire and motivate us every day. For the past years and for all the years to come — thank you. We couldn’t have done it without you.

1420 Hunter Court, Kelowna, BC V1X 6E6 Phone: (250) 860-6282 Toll Free: 1-800-663-1223

NOVEMBER 2014

SICA COMMERCIAL BUILDING AWARDS

17 OLIVER BUILDING CAPTURES CONTINUED FROM PAGE 16

The Judges’ Choice best overall entry in the 2014 SICA Thompson Okanagan Kootenay Commercial Building Awards is Southern Okanagan Secondary School in Oliver

80 per cent less energy and 86 per cent less water than traditional data centres. Salmon Arm Savings & Credit Union’s Retail Excellence Award w i n n i ng ent r y was bu i lt by Sawchuk Developments Ltd. of Kelowna. The new community branch was designed in close connection to the surrounding man-made and natural context of Salmon Arm and the Shuswap region. The unique design of the building is in response to a challenging site context and multi public uses, and it demonstrates environmental responsibility in its design. The Excellence Award in the Wine Industry category went to Painted Rock Estate Winery of Penticton, was built by Greyback Construction and designed by Robert Mackenzie Architect Inc. of Penticton. The design of the building is sleek and tucked nicely into the landscape, and its orientation within the vineyards overlooking Skaha Lake. The named Painted Rock refers to the ancient pictographs that were painted on the rocks behind the vineyard bluffs. It is a great contribution to architecture in the Okanagan Valley and the wine industry. T he prog ra m for the event c a n b e v i e w e d a t : h t t p : // issuu.com/markmacdonald7/ docs/2014_sica_book_issuu/0

Leaders Stand Apart

Congratulations to all of this year’s nominees! MNP proudly recognizes the nominees and award winners of this year’s Commercial Building Awards. Your contributions to communities in the Thompson Okanagan demonstrate your commitment to excellence in commercial development. As advisors to the construction and real estate sector, our team looks forward to delivering tax and business strategies that keep you at the forefront of your industry. Gary Parmar, CPA, CA Business Advisor Real Estate & Construction Services T: 250.979.2577 E: gary.parmar@mnp.ca

Derek Johnson, CPA, CGA Business Advisor Real Estate & Construction Services T: 250.979.2573 E: derek.johnson@mnp.ca

NOVEMBER 2014

PARADISE SYSTEMS CELEBRATES 11 YEARS OF SERVICE IN BC SPOTLIGHT

Kaleden based building control system company distinguished by its diverse services

ALEDEN – Paradise Systems i s Celebrat i ng 11 years as a respected control building service provider serving industrial, commercial and residential clients. The Kaleden company focuses on providing quality and product and service diversity in integrated environmental control systems. “Our wide range of products and services optimize heating, air-conditioning, geothermal, geoexchange, and radiant surface heating and cooling systems,” says owner and founder Geof Thompson. “It is great that 11 years of doing business has not changed our commitment to be the best in our field. We now seem to be the’ go to’ company in our area.” Paradise Systems was founded in 2003 when Reliable Controls, a BC based HVAC controls manufacturing company approached Thompson asking him to take on the dealership. “Reliable Controls approached me and asked if I would be willing to take on the dealership for their product and I took up the challenge,” says Thompson. A variety of situational factors, goals and business values held by Thompson went a long way to ensuring the success of the venture. “There are lessons to be learned from the experience. My interest in improving the integration of mechanical designs and their control strategies fit nicely with the increasing popularity of green practices and construction techniques,” says Thompson. “I found there was a considerable amount that could be done to improve systems and each project was analyzed for what cha nges gave back i n terms

“My interest in improving the integration of mechanical designs and their control strategies fit nicely with the increasing popularity of green practices and construction techniques. I quickly found there was a considerable amount that could be done to improve systems and each project was analyzed for what changes gave back in terms of efficiency and comfort.”

Paradise Systems Owner Geof Thompson is proud to celebrate 11 years of success through a commitment to being the best but not necessarily the biggest in building controls

GEOF THOMPSON OWNER, PARADISE SYSTEMS LTD.

of efficiency and comfort. Of course those successes were used in each future project and other methods that were less successful were phased out. The ability to use data gathered on each job to improve future jobs was and still is the key to improvement.” With a commitment to finding the right products and a definition of quality that includes reliability, energy efficiency and ease of service, Paradise is trusted for providing the best in all aspects of the HVAC industry. “Paradise provides an integrated solution that is difficult to beat. We have thorough education, trade specific training and experience to bring together a job from design stage through to unparalleled control of an HVAC system.” “We prov ide h ig her comfort and efficiency with easier user interface for the end user

Public sector clients including the Revelstoke RCMP trust Paradise Systems for their quality service and workmanship as a testament to their commitment to excellence whether it is a school district or a homeowner checking their home from a holiday across the globe.” Communicating the importance of a quality HVAC system has led to some real success stories. In one case, the client had a budget of $20,000 dollars, but the right solution was actually closer to around $120,000. After some thought, the client decided to adjust the overall project budget to accommodate a top quality HVAC system. “T he architecture and finishing details were revisited to enable the budget for HVAC and to this day they are strong

supporters of their decision and still provide tours of the result for our other prospective customers. You can always upgrade counters and appliances later, but not the HVAC basic design. A properly installed, quality system will provide comfort and reliability for years.” says Thompson. “I have learned that owners need to be con nected to sub trades, not isolated by the generals. Owners need to understand HVAC systems before they can make educated decisions about what they want. We have customers who wish they had heard

of us a lot earlier!” The company’s leading clients have included award winning homes for a variety of local developers representing some of the best housing on the province wide market. Paradise has been working for the City of Revelstoke, including the RCMP building and arena facilities for their building control systems since 2003. “We are in progress to develop a high end service division right now to support the customers we have, and other clients who may need assistance with existing systems,” says Thompson. Pa rad i se h a s stayed sm a l l enough to ensure that cash flow does not trump quality. “This is key to our success strategy. I do not aspire to be the biggest show in town,” says Thompson. “Just unquestionably the best.” Paradise Systems is a proud member of the Canadian Home Bu ilders’ Association South Okanagan and fortunate to receive many awards: Fortis BC, CGC, Tommie, Georgie and Sam awards. “We get lots of positive feedback from our customers, which shows us we are on the right track,” says Thompson. Service is central to the effectiveness of Pa rad ise as a thriving leader in the business. Thompson points to education, ex p er ience, a nd a p erson a l commitment to customer satisfaction and quality of workmanship as key factors, which take some effort to find. “It is getting harder to find the best quality staff with the pull to heavy construction up north,” says Thompson. Paradise is currently working on residential projects and a school while preparing budgets for more school and commercial projects. “Going forward, my goal is to maintain the same level of quality and support, train and maintain the best staff in the area and feel good about our work every day.” Paradise Systems is at P.O. Box 112 in Kaleden Visit www.paradisesystems.ca

Congratulations Paradise Systems on your great work over the last 11 years

www.grundfos.com

NOVEMBER 2014

LED LIGHTING INCREASING IN POPULARITY, DECREASING OPERATING COSTS

aving the right lighting is one of the most important choices that a business can make when it comes to energy efficiency in a small business. Not only that, it also helps create a better setting for employees and customers. For several years, the owners of the eco-toy store Dilly Dally Kids wanted to use LED lighting in its East Vancouver store, but couldn’t find a product that produced the warm light they were looking for. All that changed last year, when they switched three dozen MR16 halogen track lights to LEDs for savings estimated at about about 2,500 kWh per year. With a $312 rebate from BC Hydro on the purchase of the LEDs, the owners expect to pay back their investment on the upgrade in just 18 months. And they solved two problems they had with the track lighting: frequent burnout and the extra, unwanted, heat produced by the halogen lights. T he Dilly Dally K ids story underlines both the importance of selecting the right lighting option, and the increasing popularity of LEDs, which have dropped in price by 85% over

the last five years. LEDs are especially suited as a replacement for traditional incandescent or halogen screw-in bulbs. Replacing traditional bulbs is a fairly simple upgrade for most businesses, and the payback can be less than a year, thanks to Power Smart incentives on efficient lamps. Plus, LEDs have dropped in price an average of 85% over the past five years and are now available in a wide variety of shapes. But even if a business is replacing high pressure sodium la mps or h igh-bay l ighti ng, LEDS offer increased energy efficiency and a longer lifespan than older lighting technologies. That longer lifespan means that you need to replace lamps less often, reducing maintenance costs. To find out which LEDs might work in a business, companies can start by looking at the available product incentives to see which LED incentives are available for the type of lighting that is being considered to be replaced. BC Hydro offers an e.Catalog to see all the available LED incentives. There is also an LED screw-in lamps tip sheet which

YOUR NEXT BUILDING CAN IMPACT MORE THAN JUST THE SKYLINE. Looking for new ways to build better? BC Hydro Power Smart’s New Construction Program can provide energy modeling funds to help you identify energy-saving measures that will lower operating expenses and increase the value and marketability of your building. For more information visit bchydro.com/construction.

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shows if a project is eligible for incentives, as not all replacements are (e.g. replacing CFLs with LEDs). They also offer information about screw-in LEDs, and have Power Smart lighting experts ready to address frequently asked questions.

The dollar savings ad up. In the past, business owners have received an average incentive of $3,174 by implementing an energy efficient upgrade project, like lighting. The incentive, plus the money saved on energy bills each year, means companies can

reinvest back into what matters most – the business. The Power Smart Express program provides BC businesses w it h i nc ent ive s for i mplementing energy efficiency upgrade projects. www.bchydro.com/express.

SALMON ARM/SUMMERLAND

NOVEMBER 2014

TIS THE SEASON AT THE ANNUAL FESTIVAL OF LIGHTS ARTISTS DISPLAY IN TIME FOR CHRISTMAS The annual Festival of Lights will be held on November 28th and just over 6000 visitors are expected for the evening.

SUMMERLAND CHRISTINE PETKAU

n honor of small business week and to celebrate our vibrant business community, the Summerland Chamber of Commerce launched four new economic development videos last month. The topics are: Investing in Summerland, Manufacturing, Agriculture and Wine, and Science and Technology. We invite you to check them out on our YouTube page which you can access from summerlandchamber.com. In the lead up to the municipal elections, the Summerland Chamber is asking two business questions per week of our municipal candidates and posting their answers on our blog which can be accessed from our website. The Chamber hosted the All Candidates forum on November 4 at the Summerland Secondary School gymnasium. The Summerland Chamber is once again planning the Okanagan’s premier Christmas event. The annual Festival of Lights will be held on November 28th and just over 6000 visitors are expected for the evening. The

fun begins with the Santa procession at 5:00 pm. The evening also features Ice Sculptures sponsored by Nesters Market, Sa nta’s workshop hosted by the Summerland Credit Union, and fun kid zone activities and photos with Santa sponsored by IGA. Come and see our resident elves and don’t forget to bring your letters to Santa to drop off at the post office! Your family will also enjoy pony and AT V rides, bouncy toys, community dancers and choirs and great music. At 7:00 pm the street will go dark and the whole crowd will count down to the moment of Light Up. It’s magical!

Fantastic Vancouver rock band Damn Fools will entertain on the main stage this year and a spectacular firework finale is sponsored by the Summerland Credit Union. You’ll also be able to try the most delicious food you’ve ever seen in one place! At the end of the evening this year we will have a fire troupe performance by Kinshira. We simply couldn’t put on this amazing event without the participation of our Festival Services sponsors Progressive Waste Solutions. A big shout out to the District of Summerland as well for all their support. The 2014 theme is ‘Christmas Rocks’. See you on November 28th! Check out all the activities at www.summerlandlightup.com. This is the kick off to a fantastic weekend with the 4th Annual Light UpThe Vines being held on Saturday, November 29 and Sunday, November 30. This beautiful self guided winery tour is hosted by our winery association, Bottleneck Drive and their 14 member wineries. All the wineries are lit for Christmas and offer tastings and other delicious fare. More information can be found at www.bottleneckdrive. com. The Summerland Waterfront Resort has exciting accommodation packages designed for the weekend so you can stay and play in style. Check those out at www.summerlandresorthotel. com. It’s a fabulous weekend to be in Summerland! Christine Petkau is manager at the Summerland Chamber of Commerce. She can be reached at manager@summerlandchamber.com

SALMON ARM CORRYN GRAYSTON

ockey season is in fullswing and the Salmon Arm Silverbacks are ready for the 2014/2015 season! Make sure to visit their website to find the dates for scheduled games and make plans to attend an exciting Silverbacks game for your next family outing. With tickets only $12 for adults, $10 for seniors and $5 for a student/child 18 and under, it makes for an affordable fun-filled evening. Visit www. sasilverbacks.com for a detailed schedule or call the Silverbacks Box Office at (250) 832-3856 (ext. 108) for ticket purchases. Artists have been busy for months creating original work in all mediums in preparation for a special exhibition, Little Treasures Christmas Show and Sale to be held at the Courtyard Gallery in Enderby starting November 15 until December 24. Original and affordable items will be on display such as hand-painted tree ornaments, small canvases, stained glass, and jewelry. This is a great time of the year to collect your favourite artist for yourself or for someone special in your life. For more information on this upcoming event, please visit

www.courtyardgallery.ca or call (250) 832-8898. Java Jive is proud that they cater to all dietary needs, and owner Joe McDermott invites you to come and sample their delicious treats which include vegan, gluten-free, and dairy-free items. Java Jive also is host to many coffee houses and live music events which take place year-round, so keep an eye and ear out for event announcements or find them on Facebook for upcoming shows. To stop in for a coffee and treat, visit 190A TransCanada Highway N.E. The Salmon Arm Municipal Election takes place on November 15, 2014. Take some time from your day to vote for mayor and council at one of three voting stations around Salmon between 8:00 a.m. and 8:00 p.m. The three polling stations include the SASCU Recreation Centre (2550 - 10th Ave N.E.), the North Canoe Community Centre (7210 - 51 Street N.E.) and Gleneden Hall (4901 - 50th Avenue N.W.). Please remember that you will be required to produce 2 pieces of identification (at least one with a signature). The Salmon Arm Visitor Centre is now on their Fall/Winter hours of Monday to Friday between 8:30 a.m. and 4:30 p.m. You can find us at #101, 20 Hudson Avenue N.E. or e-mail us with any local questions at info@ visitsalmonarm.com or call (250) 832-2230. Corryn Grayston is the General Manager at the Salmon Arm Chamber of Commerce. She can be reached at (250) 832-6247 or admin@sachamber.bc.ca

BC Business, Industry and Chamber Groups welcome environmental approval of site C BC government urged to proceed with the project

he decision by the British Columbia and Canadian gover n ments to g ra nt an Environmental Assessment Certificate to BC Hydro’s Site C Clean Energy Project is being welcomed by a group of nine organizations representing companies, industries and chambers of commerce across British Columbia. The group is urging the provincial government to proceed to construction of Site C, noting the growing demand for electricity in British Columbia and the significant economic benefits the project will generate. “Site C has successfully navigated a comprehensive environmental review process,” says Philip Hochstein, President and CEO, Independent Contractors and Businesses Association of

BC “The province needs Site C. It will not only give us clean renewable power that we depend on, but it will also help give BC a competitive advantage in attracting investment that will strengthen our economy. That will enable us to build more hospitals and highways, and fund more doctors and nurses to provide care when we need it.” “A number of major projects are in the implementation or planning stages in BC that will rely on having access to stable and dependable sources of power, and Site C can help deliver it,” says Keith Sashaw, President and CEO, Association of Consulting Engineering Companies – BC “It is also an opportunity to build on BC’s global reputation for expertise in engineering and can contribute to creating a centre of excellence for engineering services.” “It is essential that British

Columbia both enhance conservation efforts to reduce demand and bolster our supply through the construction of new generation capacity,” says John Winter, President and CEO, BC Chamber of Commerce. “Site C can provide British Columbians with a long-term asset that will lock in lower prices and give businesses a continued competitive advantage compared to other jurisdictions.” “BC’s construction sector encourages all British Columbians to recognize the extraordinary opportunities in front of them with the approval of the Site C Project. Opportunities not only for rewarding jobs, but for careers and a prosperous economy. Parents – construction employers across the province hope that you will open your minds to the trades as an honourable career path for your children, and we look forward to building BC’s

future together,” says Manley McLachlan, President, BC Construction Association. In supporting Site C and calling for the provincial government to build Site C, the group of organizations cited the role that hydroelectric power has played in building BC’s economy, and the economic benefits of the project. Construction alone will generate 10,000 person-years of direct employment, 33,000 person-years of direct and indirect work throughout the province, and $3.2 billion to the provincial GDP. Among those supporting Site C: Association of Consulting Engineering Companies – BC, BC Chamber of Commerce, BC Construction Association, BC Construction Association – North BC Road Builders and Heavy Construction Industry Association, Canadian Home Builders’ Association – Northern BC

Independent Contractors and Business Association of BC, New Car Dealers of BC and South Peace Oilmen’s Association. Rosalind Thorn, President, BC Construction Association – North says, “As a Regional Association representing construction related contractor and supply firms whose home bases are in the northern two-thirds of the Province of British Columbia, we fully appreciate the impact that this project will have on the economic development of our region and the province as a whole.” “We believe the Site C project is a beneficial one contributing positively to the overall economy of British Columbia, providing stability for growth in all sectors and creating employment opportunities,” says Gordon Bliss, President, Canadian Home Builders’ Association – Northern BC

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NOVEMBER 2014

FIRM’S MOTTO: “KEEPING CUSTOMERS SATISFIED” SAYS IT ALL SPOTLIGHT

K&C’s Construction & Renovations Ltd. honoured with a Gold Tommie award

“We have a really good reputation and we get excellent recommendations from customers.” GAVIN RASMUSSEN

t K&C’s Construction & Renovations Ltd. in Kamloops, it’s all about quality and service. In fact, it’s right in the name: K&C’s – Keeping Customers Satisfied. That philosophy has earned the company a number of awards, including several Silver and a Gold Keystone for the 2013 best residential renovation valued under $75,000. Company owner Gavin Rasmussen said it was quality that won the top award. “We worked closely with Living Kitchens on the project; we do a lot of work together. They helped design and put together the kitchen and we installed it with them. We tore out walls. The customer was very specific about what he wanted and we were able to give him that. He added that the company strives to live up to its motto every day. It provides excellent construction and renovation services for both residential and commercial projects to the Kamloops and Thompson-Okanagan region. When Rasmussen started his company he was living in Prince George and was only 19 years old. He had completed his first year of carpentry and couldn’t find a job.

OWNER, K&C’S CONSTRUCTION & RENOVATIONS LTD.

K&C’s works on large commercial projects like this one at Thompson Rivers University Jeff Mann and Gavin Rasmussen were pleased to receive a 2013 Gold Keystone award

All he had was a mountain bike and some ingenuity. He found an old wheelchair and used the parts to build a small trailer he could tow behind his bike. He painted the name, K&C’s on the side of the trailer and he was in business. “The first job I got was building a little deck,” he recalled. “I did it for food because I was broke and I was hungry.” The very next job was an improvement: building a cabin for a local doctor on the side

K&C’s worked on the new Telus data centre

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of a mountain. Every day he rode his bike up that steep road to go to work. But the job paid enough money that he could buy a small car. He tore out the back seat, laid plywood on the floor, and called it a truck. Slowly and surely, he built up his business. At age 25, he began to focus more strongly on the company and the work kept coming in. Over the years, he occasionally worked for other people but 95 percent of his jobs were with his own company. In 2005, he moved to Kamloops when a person he had worked with, asked him to join him in renovating hospitals in the area. Then he subcontracted to Mierau Contractors in Kamloops for a renovation for the Canada Games pool. “Our business has grown ever since,” he said, adding that he has completed some really large commercial projects since, not that there haven’t been challenges he has had to overcome. Like many areas of the province, Kamloops often suffers from a shortage of skilled labour. Currently, Rasmussen has engaged the headhunter, Ashton & Associates, to help him find a foreman to handle major projects. Rasmussen has also found excellent people in Kamloops. In 2007, he hired Jeff Mann, a Red

Seal carpenter, as a subcontractor. Mann is now a partner in the company overseeing residential construction and renovations. K&C’s is capable of handling any type of commercial and residential build or renovation. “I think that our edge is that we provide a very high level of service,” Rasmussen said. “Our name speaks of that. We have a really good reputation and we get excellent recommendations from customers. We pride ourselves in being a legitimate company.” K&C’s is a fully licensed builder. The company is certified Built Green; it belongs to the Canadian Home Builders Association and the Better Business Bureau – and Rasmussen is on the board of the Southern Interior Construction Association. “All our sub trades are high quality people,” Rasmussen said. “And we try to do what we can to make sure our customers have a good experience. We don’t just go to your house to do a job. We want to make sure that you’re educated and that you know what kind of job you’re taking on. You need to know the risks involved. We do our due diligence and make sure that our customer does the same.” He said that his aim is to grow the company to be one of the biggest and most respected in the city. “We want to be a major player in Kamloops. We want to be a name that people recognize. We always strive to be the best. I really

K&C’s does tenant improvements for commercial enterprises

K&C’s does all types of commercial work and renovations try to base my company and the relationship we have with our customers on our motto: keeping customers satisfied. That’s what I try to base everything on. We pride ourselves on doing excellent work for a fair price.” K&C’s Construction & Renovations Ltd. is at 1324 Battle Street in Kamloops. www.kcsconstruction.ca

KAMLOOPS

NOVEMBER 2014

KAMLOOPS

TD and Kamloops Chamber acknowledge top businesses for 2014

t a sold-out crowd of 440 at the Coast Kamloops Conference Centre on November 1st, the Kamloops Chamber of Commerce and TD presented 17 star awards to the winners of the 2014 Business Excellence Awards. T h i s ye a r m a rk s t h e 29 t h consecutive year that the Chamber has held this event for t h e K a m lo op s b u s i n e s s community. “We couldn’t be more proud of our vibrant business comm u n i t y,” s t a t e s K a m l o o p s Chamber Board of Directors President Aleece Laird. “We extend our sincere congratulations to all of the finalists and award w in ners for their outsta nd i ng ach ievements. These businesses truly exemplify the incredible work ethic and spirit our community is so known for.” “T D i s t h r i l led to pa r t ner with the Business Excellence Awards in Kamloops again this year,” says Premiere sponsor Lindy Baird, Branch Manager of T D. “A s a n orga n i zat ion that is committed to helping small business customers invest, innovate and grow, we

congratulate the recipients of tonight’s awards.” There were a record number of nominations received from the K a m loops com mu n ity – of 468 nominations received, 179 u n ique busi nesses were nominated. W i n n e rs of t h i s ye a r’s awards: Excel Personnel Business Person of the Year – Norman Daley, Daley & Company Chartered Accountants LLP; Community Futures Business of the Year – Scorpion Technologies Ltd.; Home Hardware Aboriginal Business of the Year – T k’em lups Pet ro Ca nad a; Nutech Safety You ng Entrepreneur of the Year – Angela Veltri, Kix 4 Chix Kamloops; Aberdeen Mall Retailer Award 1-1 0 S t a f f – A g l o w B r i d a l Lounge; Underwriters Insurance Brokers Retailer Award 1 1+ S t a f f – P r i n c e s s A uto; BDC Ma nu factu rer Awa rd – Riversong Guitars; TRU Faculty of Adventure, Culinary A rts & Tourism and Tourism Sun Peaks Tourism Award – Harper’s Trail Estate Winery; BCLC Technology Innovator Award – Scorpion Technologies Ltd.; KGH M Inter nationa l – Aja x

KAMLOOPS AWARD WINNERS Excel Personnel Business Person of the Year – Left Karen Watt (Owner of Excel Personnel) Right Norm Daley – Daley and Company

P ro j e c t H o m e B a s e d B u s iness of the Year – The Great Canadian Dog Academy & The Buckhorn Dog Ranch; Berwick on the Park Service Provider Award 1-10 Staff – Rozalind Ewashina Photography; Kamloops Lincoln Service Provider Award 11+ Staff – Berwick on the Park; Venture Kamloops Resou rce I ndust r y Awa rd – Finning Kamloops; BC Hydro Green Award 1-10 Staff – Nuggles! Cloth Diaper Co.; Rocky Mountaineer Green Award 11+ Staff – ARC Asphalt Recycling Inc.; City of Kamloops Commu n ity Serv ice Awa rd – NL Broadcasting Ltd. and President’s Award – Dr. Gur Singh. The chamber congratulates a l l t he w i n ners a nd t h a n k s a l l of ou r sponsors for ma king this event possible for our community.

NuTech Safety Young Entrepreneur of the Year – Left Bob Dieno (owner NuTech safety) Right Angela Veltri – Kis 4 Chix Kamloops

City of Kamloops Community Service Award – Left (Mayor Peter Milobar) Right Garth Buchko – General Manager NL BroadcastingLtd

CHAMBER POSTS VIDEOS OF COUNCIL CANDIDATES Three pertinent businessfocused questions were identified from input gathered at member focus groups, round tables and other gatherings from

KAMLOOPS DEB MCCELLAND

he Kamloops Chamber of Commerce has been busy interviewing candidates running in the upcoming municipal election and video-recording their responses. Those responses are now posted on the chamber’s website for the public to view. T hey will also appear on major media websites later this week. The Kamloops Chamber spent a good amount of time touching base with members for their feedback on the upcoming election. Three pertinent businessfocused questions were identified from input gathered at member focus groups, round tables and other gatherings from June through August.

June through August “We believe that voting in a strong council is a lot more than just name awareness,” says Aleece Laird, President of the Chamber’s board of directors. “For our members, it was important to not only ask business-related questions they care about, but also to give them the convenience of being able to watch videos of the candidates at their leisure.” “We want the public to know how candidates feel about issues that are important to us,” says Brant Hasanen, Chair of the chamber’s Municipal Campaign Issues Task Force. The questions posed to the candidates were: 1. F i sc a l a c c ou nt a bi l it y – Working with other councillors, City staff and the community, what steps or actions will you take to move the City of

Kamloops toward stronger fiscal accountability? 2. Busi ness att ract ion a nd growth – In viewing Kamloops as a vibrant business community, what actions or steps will you take to enhance business attraction programs and opportunities for the city to achieve goals in such areas as creating greater economic diversity and depth; enhancing business practices; and promoting growth opportunities for existing businesses? 3. Com mu n ity engagement – How will you work to create g reater com mu n ity engagement in City management for

and with your constituents such as: getting more input into development; marketing; arts and other aspects of community building? Ca nd idates’ responses a re available to view as they are recorded, starting October 21. Videos will be posted at www. kamloopschamber.ca with links from various media websites. SAVE THE DATE | Corporate Christmas Luncheon The Kamloops Chamber invites you and your team to celebrate the holiday season with us at our 1st Annual Corporate Christmas Luncheon.

Join us for entertainment, wine tasting, games, networking prizes and more! Friday, December 12th, 12:00PM - 2:00PM, Hotel540 at 540 Victoria Street. $49.00 + GST for members, $385.00 + GST for members table of 8 and $89.00 + GST for future members. RSVP by November 14th! mail@kamloopschamber.ca or 250.372.7722 Strategic business relationships | Let the chamber help! Cold calls can be awkward and intimidating, but what if you had a warm referral from a chamber representative? An introduction from someone that is well connected in the community who can put you right in front of the client or partner you are looking for? With a database of over 800 businesses, there is a good chance that we can help you with some strategic introductions. Bu i ld i ng busi ness is about building connections and if we can help you to connect with 4 or 5 really great referral connections, isn’t that worth your membership fee right there? Call us today to set up a meeting with a chamber representative and get connected! 250.372.7722 Deb McClelland is the executive director of the Kamloops Chamber of Commerce. She can be reached by email at deb@kamloopschamber.ca

MOVERS AND SHAKERS

NOVEMBER 2014

Western Plus Wine Country Hotel & Suites, Chase Office Interiors, Dowood Nursery, Fender’s Automotive Center, Fifth Avenue Auto, First College, Holroyd Family Chiropractic, Mountain Valley Farm, Paynters Fruit Market, Postnet, Sanctuary Gardens, The Cove Lakeside Resort, UK Trades, Ultimate Hockey and Skate, Westside School of Tae Kwon Do.

KAMLOOPS The Zimmer Autogroup has welcomed Marina Redmile to its team as its new Business Manager. Kamloops City Council awarded a contract for two phases of consultation on a performing arts centre to MHPM Project Managers Inc. for $233,000. Rivershore Ram congratulated Art Marcyniuk and Jerry Winders on achieving top sales for the month of September, located at 2477 East Trans Canada Highway. Petland is celebrating its 18th anniversary, located at 905 Notre Dame Drive. Preparation has begun on a $5 million expansion at Horizon North Manufacturing’s Mount Paul site. The renovation will expand the existing 25,000-square-foot building. MJB Lawyers has welcomed Chris Cavanagh to its firm as an Associate Lawyer. J. Walsh & Sons is celebrating 58 years in business, located at 2321 E. Trans Canada Highway. River City Nisson has welcomed David Thompson to its management team, located at 2405 East Trans Canada Highway. M&M Meat Shops is celebrating its 34th anniversary this year. A Kamloops business was

recognized at this year’s BC Aboriginal Business Awards, held in Vancouver. SCS Diamond Drilling was the recipient of the Outstanding Achievement Award in the category of Business of the Year Enterprise (10 or more people). Grasslands Dental Care has welcomed Dr. Sonny Phangura to its team of professionals, located at 1222 Tranquille Road. Maritime Travel has welcomed its newest team member, Leonie Alston. KPMG Kamloops has announced the promotion of Marleah Plesko and Alex Rugolo to Audit Managers and Michelle Leggett to a new Tax Manager. Sportsman Light Truck Ltd., Tk’emlups Petro Canada and ZERO Tolerance DD’s Services Ltd. have been named finalists for this year’s Home Hardware Aboriginal Business of the Year Awards. Aberdeen Dental Arts has welcomed Dr. Dilraj Bal to its

Thompson-Okanagan

Josh Higgins

Senior Marketing Advisor

PUT YOUR COMPANY IN THE SPOTLIGHT In the life of every business, certain events always stand out: • A grand opening • A brand new building • Completing a major project • Landing a major contract • Celebrating a milestone anniversary Spotlights are your opportunity to spread the word about your firm to the entire business community of the Okanagan. Contact me today to have your business featured in our publication.

To market your firm in the Business Examiner contact Josh at 250-758-2684 or josh@businessto.ca

team, located at 206-1150 Hillside Drive. Jubilee RV Centre congratulated Richard Perera on winning the Recreational Vehicle Dealerhip Association’s Excellence Award for the second consectutive year.

VERNON Raymond Keen has joined ReMax Commercial Solutions in Vernon.

Sutton Group Lakefront Realty has welcomed Steve Daschuk to its team of professionals, located at 2749-30 Street. Beauty Haven has welcomed Carol McCoy to its team, formerly with Platinum Concepts. The Regional District of North Okanagan has announced the appointment of Stephen Banmen as its new General Manager of Finance, effective Nov. 3.

Vernon Dodge has welcomed Leif Peek to its team of professionals, located at 4607 27 Street.

CIBC Wood Gundy Vernon congratulated Ken Gaskell on receiving the Chartered Investment Manager Designation.

The BC Arts Council has supported O’Keefe Ranch with a $25,000 grant to hire an intern.

KELOWNA

A Twist of Yard is celebrating its second anniversary, located at 3915 31st Street.

Home for Dinner is celebrating its eighth anniversary, located at 1912 Enterprise Way.

North Okanagan Valley Gleaners celebrated the opening of its second location, at 3011-31st Avenue.

Okanagan Collage has welcomed Christopher Derickson, Susan Johal and Joe Maciel to its Board of Governors for the 2014-15 term.

The City of Vernon has welcomed Kendra Kryszak as its new Parks Planner.

UBC Okanagan’s John Klironomos has been named a fellow of the Royal Society of Canada.

Vernon Toyota congratulated Gurinder Dhaliwal on achieving top sales for the month of September.

Hometown Furniture is celebrating its 26th anniversary this year, located at 2543 Enterprise Way.

Pleasant Valley Dental has welcomed Dr. Woody Neilson to its practice, located at 2301-32nd Avenue. Venture Bottle Depot, located on Miller Street, has opened its doors for business. The facility has provided 15 jobs for people with disabilities. Watkin Motors has welcomed Mitchell Borrows to its sales team, located at 4602-27th Street. The Rise golf course has been sold for $1.75 million to new owners from Alberta. Ange Chew has been hired as the City of Vernon’s new Tourism Manager, taking over from Michelle Jefferson, who has recently retired. Virginia Goodings has announced her retirement from the Interior Health Authority Board of Directors after six years. Erwin Malzer of Kelowna will be the IHA’s new Board Chairperson. Nicholas Jacob has been welcomed to the firm of Allan Francis Pringle LLP, located at 3009B 28th Street. Vernon Hyundai congratulated David Light on achieving top sales for the month of September.

IL Tavolino, Kelowna’s newest Italian Bistro, has opened for business at 106-3200 Richter Street. Michael Wynne, General Manager of the Holiday Inn Express, has retired from his position as of October 10. Vic Spolia has opened Torino Ritz Clothing in the Mission Park Shopping Centre at 24-3155 Lakeshore Drive. The Okanagan Military Museum Society has named Tom Wolf as its new President. Sun Country Furniture, located at 160-2463 Highway 97N, has closed its doors. The Society of Hope is celebrating its 25th anniversary this year, being the BC Interior’s largest non-profit housing provider. The Keg Steakhouse and Bar has opened for business at 1825 Underhill Street. Donna Pawulski of BC Prosthetic & Orthotic Services has retired after 24 years in the business. Finalists have been announced for the Greater Westside Board of Trade Key Business Awards, and include: AMC Tours, Best

Kelowna City Council has unanimously supported a fiveyear lease for the Kelowna Paddle Centre on city-owned, lakefront land. Mission Creek Dental has moved to a new location at 575 Osprey Avenue. Community Futures is celebrating 30 years of entrepreneurship in the Okanagan Similkameen. MarketPlace IGA has undergone renovations to its location at 590 Highway 33 West. Changes include a front-end renovation, addition of a new bulk section, reconfiguration of the produce section, updating of the in-store bakery, updating of the deli, and the addition of a fresh seafood section. The Central Okanagan Search and Rescue Society is celebrating its 60th anniversary. Merger discussions have been initiated between Prospera Credit Union and Westminster Savings Credit Union. Kelowna City Councillor Robert Hobson was presented with a certificate of appreciation from his colleagues around the province, recognizing his long and thoughtful service to the city. Dynamic Promotions has welcomed Barb Vermassen to its team as an independent contractor. Vermassen will be sourcing and providing promotional advertising products to businesses in her new position. Tridem Services Ltd. Has opened a new, three-bay truck and trailer repair and designated inspection facility at 2659 Norris Road. This is the company’s second facility, owned by Tibor Himer and daughter Agi Himer, with the first being located in Langley. Maureen Crosby celebrated her 20th anniversary with the BCAA on Harvey Avenue, and announced her retirement effective Oct. 31. The Keg restaurant location on the corner of Water and Lawrence will be closing at the end of the year for a six-to-eight-week renovation, and will re-open as a new independent casual dining restaurant. The Kelowna Chamber of Commerce has named Mike Jacobs, president and CEO of Emil Anderson Construction, Business Leader of the Year for 2014. Tami Cartier and Pail St. Pierre have opened The Dish Café at 1451855 Kirschner Road. Waterfront Wines is celebrating its 10th anniversary this year, located at 1180 Sunset Drive.

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MOVERS AND SHAKERS

NOVEMBER 2014

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Brad Cronquist, partner with Pushor Mitchell, has been recognized by the Urban Development Institute in Vancouver and Kelowna for his contributions to the business organization. See Ya Later Ranch Winery was a recipient of the Premier’s Award for Rover ShirazViognier at the 2014 British Columbia Wine Awards. Summerhill Pyramid Winery’s Sunset Organic Bistro is the first winery in the Agricultural Land Reserve to be granted a license to expand the alcohol options on its restaurant menu. Trail Appliances is celebrating its 40th anniversary, located at 2637 Enterprise Way. Nutech Safety Ltd. is celebrating the fifth anniversary of its Kelowna branch. Vadim Software has announced the addition of Marissa Baecher to its team as Marketing Specialist. Agriculture Minister Norm Letnick has appointed City Councillor Gerry Zimmermann to the Agriculture Lang Commission as vice-chair of the Okanagan Coast Regional Panel. A new Pizza Hut location will be opening beside M&M Meats on Harvey Avenue. Macdonald Realty Kelowna is moving into a new office location at 2700 Richter Street. Dennis Campbell, General Manager of Sandalwood Retirement Resort, has retired from his position as of the end of October. Mark Ketler has taken over as the new General Manager.

SUMMERLAND

Okanagan Crush Pad celebrated its 3rd anniversary last month.

Abaco Health is celebrating its ninth anniversary, located at 3818 Gordon Drive.

My Chocolate Crush and Coco’s Collections have made a collaborative move and are sharing space together on Main Street in Summerland.

Scott Nazaruk has been appointed as the new store manager at Urban Fare, located in the Mission Park Shopping Centre. Geof Holmer and Kareem Chambers have recently opened La Petite Maison at 1310 St. Paul Street. The Delta Grand will be undergoing a major renovation of the entire lobby and restaurant area from Nov. 1 to Feb. 1. Dean and Darlene Pappas have opened 1st Class Auto Glass & Upholstery Ltd. at 2710 Kyle Road. Dr. Kimberly Eek has purchased Dr. Wagerman’s dental practice in Rutland at 105-519 Highway 33 West. Construction has begun on the Okanagan Centre for Innovation, a leading-edge technology centre for the region. Innkeeper’s is celebrating its 25th anniversary this year.

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Summerland wine maker Tyler Harlton has been featured in Air Canada’s enRoute Magazine, after being chosen to be an Okanagan tour guide for one of the Magazine’s writers. Re/max Orchard Country has moved to a new location at 13012 Victoria Road North. The new office space has been fully renovated. Brown Benefits has announced that Spencer Brown has joined the team. Summerland’s Ripley Stainless has completely refreshed its website www. ripleystainless.com, allowing new ways for fans to follow them on social media.

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Summerland Sweets is now the only company in Western Canada registered to process Maple Syrup products. The business is working with another Summerland company, Maple Roch, to bottle Maple Syrup that is bulk shipped from the Acadian Peninsula of New Brunswick. Main Street Fitness and Yoga Studio opened this month. Owner Jen Alexander says she has been overwhelmed by the incredible response they have received, with 300 people signing up for classes in just one week.

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Alison Yesikimen has joined Catalyst Healthcare Ltd. as its new President.

Mystere Lingerie celebrated its grand opening, located in the Towne Centre Mall.

5 ge 15 20 pa 12 130 20 ry go te Ca

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The Columbia Shuswap Regional District directors have endorsed Shuswap Tourism/ Columbia Shuswap Film Commission officer Robyn Cyr’s two-year appointment to the Thompson-Okanagan Tourism Association.

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Zack’s Unique Collectibles of Olalla will be closing its doors this month after 14 years in business.

Dr. Tim Bollans and Dr. Mhairi Russell have announced the opening of their newly relocated practice Hudson Dental Clinic to 207-270 Hudson Avenue.

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The revitalization of Penticton’s downtown is estimated to start at more than $2 million for the upgrades on half of the 100 block of Main Street.

Voyager RV in Lake Country has won the Dealer of the Year Award from the Recreation Vehicle Dealers Association of BC, recognizing customer service and satisfaction, dealership operation and contribution to the industry and community.

Dr. Kathy Rush has been recognized among 35 other nurses for excellence at the annual College of Registered Nurses of BC Award Ceremony.

MEDIA KIT 2013 MEDIA KIT 2013

Brian Dunn is celebrating over 40 years as an educator and instructor, currently working at the Okanagan Cosmetology Institute.

Penticton KIA congratulated Rob McDonald on achieving top sales for the month of September.

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Vancouver Island | Victoria | Thompson-Okanagan | Fraser Valley

The Summerland Chamber has welcomed the following new members: Approaches to Behaviour Change (Counselling), Carcajou Fruit Company, Clear Water Plumbing, Heating & Irrigation, Cogbill Services, Karner Labour Services, Kettle Valley Trail Rides & Carriage Company, Melody’s House Calls Health & Wellness, Monarch Child and Family Counselling, Pierce Communications, Rock Star District Clothing Company.

Nikki Gaskell is the new store manager of the downtown Safeway.

PENTICTON G. Little Electric Ltd. is under the new ownership of Aaron Yazlovasky.

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The Interior Designers Institute of BC has honoured Hatch Interior Design with an award of merit for its Grouse River retail project.

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OPINION

NOVEMBER 2014 A division of Invest Northwest Publishing Ltd. Thompson Okanagan Office 200-1789 Harvey Avenue, Kelowna, BC V1Y 6G4 Toll free: 1.866.758.2684 Fax: 1.250.758.2668 Email: info@businessto.ca Website: www.businessto.ca

PUBLISHER | Mark A. MacDonald, mark@businessto.ca EDITOR | Lise MacDonald, lise@businessvi.ca SALES | josh@businessto.ca, joanne@businessto.ca WRITERS | Goody Niosi, Julia MacDonald, Christopher Stephens

CANADA REMAINS AMONG WORLD’S MOST ECONOMICALLY FREE COUNTRIES, OUTRANKS THE UNITED STATES

FRASER INSTITUTE

nce again, Canada ranks among the world’s most economically free cou nt r ies, ra n k i ng sevent h overall according to the Fraser Institute’s annual Economic Freedom of the World report, released at a n i nternationa l event in Brussels. The report measures the economic freedom (levels of personal choice, ability to enter markets, security of privately owned property, rule of law, etc.) by analyzing the policies and institutions of 151 countries and Hong Kong. “The link between economic freedom and prosperity is u nd en i able. Cou nt r ie s l i ke

Canada offer the highest quality of life and personal freedom while the lowest-ranked countries are usually burdened by oppressive regimes that limit t he f reedom a nd oppor tu ni t y o f t h e i r c i t i z e n s ,” s a i d Fred McMahon, Dr. M ichael A. Walker Research Chair in Econom ic Freedom w ith the Fraser Institute. This year, Canada moved up one spot i n the ra n k i ngs, to seventh from eighth, and improved its score (to 8.0 from 7.9 out of 10). The United States, once considered a bastion of economic freedom, ranks 12th in the world. “The United States has suffered f rom a wea kened r u le of law, t he ra m i f icat ions of wars on terrorism and drugs, and a confused regulatory environment. Consequently, it’s dropped from second place in the world rankings in 2000 to 12th place this year, five spots behind Canada,” said Michael Walker, Fraser Institute senior fellow and co-founder of the Economic Freedom of the World project.

Accord i ng to t he repor t, based on 2012 statistics, the most recent year of available data, the top 10 most economica l ly f ree ju r isd ict ions a re Hong Kong (which continues its streak of number one ranki ngs), Si ngapore, New Z ealand, Switzerland, Mauritius, United Arab Emirates, Canada, Australia, Jordan and (tied for 10th) Chile and Finland. “Hong Kong’s nu mber one rating based on 2012 data and the ongoing protests this year h igh light how much Hong Kong sta nds to lose i f t he rule of law or fair treatment of all is undermined. T his is t h re atene d b y encroa ch i n g mainland Chinese inf luence in Hong Kong’s legal system and attempts to impose government control on judges and thei r decisions—potentia l ly turning the rule of law into a political instrument. This is an attack on Hong Kong’s future prosperity and international standing,” McMahon said. Other notable rankings include Japan (23rd), Germany (2 8t h), Ru ssi a (98t h), I nd i a

(110th) and China (115th). The 10 lowest-ranked countries are Myanmar, Democratic Republic of Congo, Burundi, Chad, I ra n, A lgeria, A rgentina, Zimbabwe, Republic of Congo and Venezuela, which retains the title of the world’s least economically free country. Some despotic countries such as North Korea and Cuba could not be ranked due to lack of data. According to fact-based resea rch i n top peer-rev iewed journals, people living in cou ntries w ith h igh levels of econom ic f reedom enjoy greater prosperity, more political and civil liberties, and longer life spans. For ex a mple, cou nt r ies i n the top quartile of economic f reedom had a n average per capita GDP of US$39,899 i n 2012, compa red to US$6,253 for bottom quartile nations. Moreover, t he avera ge i nc om e of t h e p o ore s t 10 p e r cent i n the most econom ica l ly f ree cou nt r ies i n 201 2, US$11,610, was almost double the overall average income in

the least free countries. And life expectancy is 79.9 years in the top quartile compared to 63.2 ye a rs i n t he b ottom quartile. The Fraser Institute produces the annual Economic Freedom of the World report in cooperation with the Economic Freedom Network, a group of independent research and educational institutes in nearly 90 nations and territories. It’s the world’s premier measurement of economic freedom, using 42 distinct variables to create an index, ranking countries based on economic freedom, which is measured in five areas: size of govern ment, lega l str ucture and security of property rights, access to sound money, freedom to trade internationally, and regulation of credit, labour and business. The 2014 report was prepared by James Gwartney, F lor id a State Un iversit y, Rober t A. Lawson, Southern Methodist Un iversity a nd Joshua Hall, West Virginia University. The full report is available at www.freetheworld.com.

BLUE IS BEAUTIFUL, AND THE BEST WAY TO MAKE GREEN

MARK MACDONALD

omehow, we need to trade our presentation of “the trades”. “T he trades”, i.e. welders, electricians, plumbers, carp enters, pip ef it ters, etc. – you know, the ones who build t h i n g s , m a n y o f w h o m a re working in the oil and gas industry, particularly in northern BC and Alberta. This is a very real “land of possibility” for young people wanting to find meaningful employment that pays handsomely well. If parents and educators still don’t give “the trades” the respect they deserve, and present them as significant, important

and fulfilling vocations, then we a l l lose, rea l ly. You nger students, who are easily inf luenced, could benefit from having these jobs presented as a gold standard for occupation. T he lon g-pre d ic te d s k i l l s shortage has arrived, and Canada’s lack of tradespeople is being magnified, largley, because we aren’t encouraging enough young people in the trades. Last year, the B.C. Construction Association went to Ireland to try and find 600 Irish trades people to fill positions. Two years ago, studies ind icated that 30,500 trades jobs would go unfilled in B.C. What would that figure be now? And as the northern Alberta oil fields continue to expand, so will the demand for skilled workers, and we’re si mply not produci ng enough. It’s as if our academics heard the skill shortage warnings and set about to encourage and turn out more “skills”, but those of the white collar variety. As the jobs multiply and baby boomers begin their withdrawal from the workforce, Canada now has to

open up its immigration gates to bri ng i n the workers that major industry needs, namely trades people. One can’t blame a lot of teache r s fo r p u s h i n g a c a d e m i a . T h at’s how t h e s y s tem h a s been set up. But people aren’t “one size fits all”, and there are undoubtedly students who are bored with sitting at a desk in a warm classroom that would be magnificent trades people. It’s a shame that something hasn’t been done earlier yet to identify these strengths. Germany, for example, identifies potential tradespeople much earlier in the educational cycle. As a result, the average age of a graduating tradesman is 19. In Canada, it’s 28. There is much room for improvement. I t ’s s a d t o s e e t e e n a g e r s g radu ate f rom h ig h school, scratching their heads, with absolutely no idea of what they want to do employment-wise, taking almost a decade longer to discover the promise a trades job holds for their futures. H ats of f to t he prov i nci a l government for stepping in to

push the education system to identi f y a nd tra i n potentia l tradespeople earlier, and provide training to get them on their way to a successful vocation earlier. There are simply too many stories of graduates, awash i n student loa ns, entering a workforce with bleak prospects for employment, and facing pay cheques wages as they try to not only pay back t h e i r l o a n s , b u t ge t a h e a d financially. For generations now, there is a sense of prestige bestowed upon young people who pursue white collar occupations. Parents are proud to note that their sons and daughters are doctors, lawyers, accountants. . . These are all admirable professions, without a doubt. But they a lso cou ld be l i m iti ng, especially in terms of making enough money to pay for student loans required to obtain deg rees i n t hese, a nd ot her office-based occupations. I h ad d i n ner w it h a you ng law yer f rom I rela nd, who moved to B.C. i n sea rch o f w o rk , a s t h a t c o u n t r y ’s

economy difficulties following a post-technology boom. He said he – and many other young white collar workers – are struggling to find enough work i n what is a very competitive industry. When they do find a paycheque, the pickings can be fairly scant. What Canada had a generation ago was a burgeoning middle class, filled with trades and industry-based workers who were paid handsomely for extracting resources in the fishing/ logging/mining industries and bringing products to market. That is back now, with the oil and gas industry driving the middle class back to prosperity. The average wage in the Fort McMurray is $189,000 a year. T here are many white collar workers who make a quarter of that sum. Money isn’t everything, without a doubt. But if we really want to give our young people the same opportunities we have had, we need to reinforce and glorify the value of blue collar jobs for those entering the workforce.

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: WWW.BUSINESSTO.CA. DISTRIBUTION: FOURTH WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Thompson Okanagan, 2014. Canadian Publications Mail Acct.: 40069240

SALES/GREEN SHEET

NOVEMBER 2014

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ave you ever given a presentation to a prospect that have played no role who u m ay not re a lseemed i z e itready to buy … but found that, for some mys- in the discussion up to ut, as aterious sa lesreason, leader, the opportunity ou mustwent often serve as your pres- this point. nowhere once entation was complete? tor. You set the course Maybe your big meetsales team or before for your ing, you were getting only “green ment. You set a course light” signals from the prospect. self. YouMaybe helpyou your staffthat, because decided things seemed be going so well, s set their coursestoinand because you’d done such ly and within the team great work up to this point in the . You asale, re consta you were ntly going to go all out ng. Youand map out terri- you had in share everything yourto arsenal – even hart steps take, testadding some new “bells and whistles” that the ditions,prospect correct others had not seen before, but e strayed off course was sure to love.and Maybe you thought ach the destinations de- the presentation went quite well. Maybe youvision and the attainment d for you, in large, by the of the expected a “yes” answer on the y. of the goals. spot. Why, then, did the prospect urse thetell company takes a plan of action to you that it all seemedEstablish very interesting, a lot to the vision. It is posy determined by that its there vi- was achieve think about, that in the two of you t as the course we take sible to move “what is” closer to would be in touch? Why did the dividuals is determined “what be” – but not alone selling process. sale feel further away at the end could personalofvision. When than and not without a plan. The lastthe T he presentation is not your presentation it did place to introduce other feathe goals beginning? visionsatand are in step in visioning is to establish a tures or benefits of the product One possible explanation: In nt with team visions and plan of action. Develop the goals your excitement to go all out for or service that were not previwell as company visions giveously life discussed and action to the or don’t spethis prospect, you threwthat in new ls, a powerful synergy vision. is where andand cifically addressleader the needs elements, new features, new Here wants of the prospect. many benefits,the new pricing, follower or even are d throughout comjoined in their Yet, comentirely new solutions. You added salespeople do just that—bring up rt of what you have the mitment to the vision. one or more topics of conversa- additional features and benefits, o do as ation manager is to hadThink how your personal that the prospect never about often in an attempt to demonstrate “added What they shape your vision, thebefore. discussed with you And and vision goals fit value.” with the viis introduce added when youstaff did that, sionthe and actually goals ofdo your company. those on your andyou gave prospect the best reason in the confusion –which leads to a on of the company in a Is it a good fit or a forced fit? The world to postpone a decision: too “think-it-over” response. That fit ismeans when vision t gives meaning to theIf youbest noyour decision and nocosale! much information. had left Avoid thecompany’s temptation tovithrow theset. educating for after the close, with alesces the u work to in lots of new information. Even you’d have been better off. sion. When you achieving your your company’s vision. Many salespeople make the one piece of new information goals helps thea company achieve is different from goals that about feature, service, or plan mistake of believing one of its goals, synergy is created. Imsion. It expresses a of view is unfamiliar to the prospect the objectives a presentation is that is enough stall yourifforward to educate prospect in all thewhat agine wouldtohappen the could be. The the vision, the prospect. aspectscan of the solution, vision of momentum each teamwith member coring in various the vision, even those that have played no Don’t try to educate today. Sell your for thebee and inspire reach upalesced today! Aftervision the prospect role inus theto discussion to this with team? ifatheir led toyou s. Determine your comcomes client goals or customer, point. Actually, there should be What all thegoals? time you want to only one objective formal can take of your ision and share that vi-for aattainment educate herto on make other aspresentation—secure h your staff. This creates a buying If you were tohim setorout pects of your product or service. decision. xt in which some or all of your visions Copyright 2014 SandlerbeTrainIf you company have effectively qualified would ake personal sense to come a reality, ing and what Insightgoals Sales Consulting this opportunity—discovered Inc. Allthere, rights reserved. whatin theturn prospect youwhy set to get in the real ees, which is awants, he or she wants it, all the budget world? l motivating dynamic. ■ issues, and all relevant aspects e everyone who might be of the decision process—the only John Glennon is the owner of Insight thing left a tovision do is close the sale. Sales Consulting Inc, the authorized . A leader with Sandler Licensee How?vision By demonstrating to the Glennon isTraining the owner offor the share that with John prospect how specific features Interior of British Columbia. He can Insight Sales Consulting Inc., e who will be affected of the product or service address be reached at jglennon@sandler. thethose authorized Training or e navigator informs the com, tollSandler free at 1-866-645-2047 the specific issues (and only visitthe www.glennon.sandler.com in the for licensee Interior of B.C. he crew issues) knowsuncovered the des-earlier

. Members of the crew n empowered with the

Reach him at toll-free 1-866-6452047 or jglennon@sandler.com.

GREEN SHEET BUILDING BRIEFS

KELOWNA

PROJECT

SIMONE SUNDERLAND

– Project was formerly called Trepanier Manor PROJECT STATUS

New commercial PROJECT space and condominiums – 2 buildings New with watercommercial treatment facility - the dis- permit applicaLOCATION Development – 2 storeys trict is currently testing several methtion submission anticipated on ground floor and 6 resi229 Carion Rd – All Cat ods including membrane technology dential units above – cultured November/14 – construction LOCATION Services Expansion stucco, wood shingles start anticipated late 2016 PROJECT STATUS 175 Kokanee Way - Ramada Hotel stone, PROJECT TYPE and siding, prefinished metal ARCHITECT Design underway - Tender call for PROJECT TYPE Industrial add/alter flashing, prefinished extrudSproule & Associates Generalwindows Contractor ed aluminium andanticipated PROJECT new commercial Planning Arch – 512 1529 W 6 doors, July/14 metal canopy - construction completion Addition to All Cat Services Ave, Vancouver V6J 1R1 604PROJECT PROJECT STATUS late 2015 anticipated building – steel exterior to 733-3347 LOCATION New Ramada Hotel in the Campbell Construction of 1st building match original building – GENERAL CONTRACTOR CONSULTANT 2241 Springfield Rd - M Creek industrial park - 4 storeys 215.5 sm – galvanized roof - underway Cardon Enterprises Ltd –Westside 215 Opus Dayton Knight 255 1715 Crossing 3,780 sm–- 80 rooms - restaurant panels sealed double glazed - pool ARCHITECT 1980 Cooper Rd, Kelowna V1Y Dickson Ave, V1Y 9G6 250-868-4925 aluminum framed windows with waterslide - elevators - concrete PROJECT TYPE Hans P Neumann Architects 8K5 250-861-8823 OWNER PROJECT STATUS construction - roof articulation withInc – 1520 Highland Drive, commercial new

KAMLOOPS

CENTRAL OKANAGA REGIONA DISTRICT

porte cochere - asphalt shingles - 98Kelowna Construction start anticipatV1Y 4K5 250-868- - 1214 District of Sicamous ed November/14 0878 Riverside Ave, Sicamous V0E 2V0 surface parking stalls GENERAL CONTRACTOR DEVELOPER 250-836-2477 PROJECT STATUS

PROJECT

New commercial urban PENTICTON

centre - 6 buildings - 2 t Norsteel Building Systems WormanPROJECT Commercial – 202 474 MANAGER Construction startRd, anticipated – 1295 Stevens Kelowna late LOCATION - retail commercial at gr West Ave, Kelowna V1Y 4Z2 V1Z 2S9 2014 MHPM 550 555 W 12th Ave, units above 601 & 609 Elliswith St – office Duplexes 250-762-0040 250-769-3846 Vancouver V5Z 3X7 604-714-0988 parkade - 80 above gro ARCHITECT with Suites – Parking OWNER Structures with term Suites parking stalls DFAll Architecture Inc– -229 1205 4871 Shell Cat Services Carion PROJECT TYPE PROJECT STATUS Rd, Richmond Rd, Kelowna V6X V4V 3Z6 2K5 604-284-5194 250multi-family new Development permit ap 766-1909 DEVELOPER PROJECT submitted LOCATION Prism Ventures Inc - 3571 Barmond LOCATION New duplexes with secondary ARCHITECT LOCATION 4912 Princeton Ave – suites – 3 storeys – detached Ave, Richmond V7E 1A4 604-338-4656 To Be Determined - Ice Facility Town Planning 3787 to 3795 Lakeshore Rd – Duplexes – Habitat for 2 storey parkingEkistics structure OWNER PROJECT TYPE St,–Vancouver Westcorp on the Lake Humanity with suites above 12 units V5T 3C1 6 Prism Hotels and Resorts - 800 PROJECT construcinstitutional add/alter total – wood frame PROJECT TYPE TYPE DEVELOPER 14800 Landmark Blvd, Dallas Texas tion – flat roof mixed-use dev multi-family new PROJECT 75254 214-987-9300 PROJECT STATUSR366 Enterprises Ltd - 4 PROJECT PROJECT New ice facility for the Greater Kelowna V1W 4M3 250Construction start anticipatNew mixed use development New duplexes 3 buildings – the aging Vernon –area to replace ed early 2015 GENERAL CONTRACTO – hotels – commercial space 6 unitsCivic – affordable housingseats - may be Arena - 4,000 ARCHITECT Lambert and Paul Const – conference space – multi– stucco, windows an vinyl addition to Kaland Tire Place or the 300 2000 Spall Rd, Kel Bevanda Architecture – 208 family units – underground doors trim, cultured stone Priest Valley Arena or construction of 399 Main St, Penticton V2A parking podium 250-860-2331 PROJECT STATUS LOCATION a new ice facility 5B7 PROJECT STATUS Development permit appli451 Shuswap St - SD 83 North Okana250-492-1005 PROJECT STATUS Construction start anticipat-Building cation submitted – congan Shuswap Administration Feasibility study and cost OWNER analysis ed late 2015 – mobile home struction start anticipated PROJECT TYPE occupies proj& Gurdial Chahal park currently December/14 study anticipated shortly -Jaswinder the ect site – 1108 Gordon Pl, Penticton institutional new DESIGNER Greater Vernon Advisory Committee V2A 7T1 CONSULTANT will decide June whether or not to Jazel Homes – 2730inLower PROJECT 250-809-0276 MMM Group – Radabuilding Group –on theGlenrosa Rd.a Westbank V4T hold referendum in November/14 New administration 3993 Henning Dr, Burnaby 1L7 250-768-5799 to fund a new ice facility - location, old JL Jackson school site - 2,640 sm V5C 6P7 DEVELOPER preliminary design and estimated 2 storeys - 75 parking stalls 604-263-7232 to be determined Habitatcost for Humanity Kelowna PROJECT STATUS DEVELOPER – 1793 OWNER Ross Rd, West Kelowna LOCATION Westcorp Properties – 200 V1Z 3E7 778-755-4346 Site work underway Vintage Boulevard, Oka City of Vernon - 1900 48th Ave, College Plaza 8215 112th St, ARCHITECT Vintage Views Vernon V1T 5E6 250-545-1361 Edmonton T6G 2C8 780-431MQN Architects - 100 3313 32 Ave,LOCATION 1-800-667-1939 3300 PROJECT TYPE 5126 MacKinnon Rd – Hotel – Vernon V1T 2E1 250-542-1199 Cottages – Tabletop Mountain subdivisions 250-545-5344 OWNER Resort PROJECT PROJECT TYPE School District 83 - North Okanagan New subdivision - 30 SF Shuswap - 220 Shuswap St NE, mixed-use dev SUBDIVISION DEVELOPMENT PROJECT STATUS Salmon Arm V1E 4N2 250-832-2157PROJECT COMMERCIAL LITIGATION Construction start antic New resort development – PROJECT MANAGER REAL ESTATE June/14 hotel with 58 suites, approx Stantec - 400 1620 Dickson Ave, 54,000LOCATION sf, 2 restaurants, OWNER Kelowna V1Y 9Y2 250-860-3225 cooking2425 LOCATION school, conference Orlin Rd - Addition to the Vintage View Developm 1680 Ross Rd – Commercial and banquet Villagefacilities, at Smith spa Creek Robert Milanovic 250-4 – Residential – Boucherie and health club – 20 strata PROJECT Centre cottages, approx TYPE 3,400 sf 4th. Floor - 3205 32nd. Street – 109 parking seniors spaces housing– vinePROJECT TYPE Vernon BC yard with service building www.DavidsonLaw.com PROJECT mixed-use dev LOCATION

PEACHLAND VERNON

SALMON ARM

OKANAGA SIMILKAM REGIONA DISTRICT

Jeff Boschert

DISTRICT OF WEST KELOWNA

SICAMOUS

524 Dabell St - Mara Lake Water Treatment Facility

PROJECT TYPE

Addition to the Village at Smith Creek seniors housing facility- 1,810 sm - 4 storeys - 23 units - 8 additional u/g

Jeff Bosc

1-800-667

Be a part of something amazing • Vibrant and unique downtown core with many new • • • •

building upgrades and new building developments. Strong diversity in commercial businesses as well as numerous fantastic restaurants and cafes. Large dedicated industrial park that is home to over 80 businesses as well as the Shuswap Regional Airport and the Okanagan College Trades Training Centre. Close to 200 farms operating within the City of Salmon Arm and more than 600 in the surrounding Shuswap region, including several wineries and other agri-tourism facilities. Recent uptown commercial development with award-winning environmental design, as well as new large-scale retail development west of town. Salmon Arm and the rest of the Shuswap region is a four season playground, with a large variety of both summer and winter recreational opportunities and infrastructure.

C SAS

W PTO UU

WIC LER

TWO AWARD WINNING BUILDINGS at the 2014 Thompson Okanagan Commercial Building Awards SA Credit Union by Sawchuk Developments for Best New Retail Lerwick by WH Laird for Best Renovation

www.whlaird.com / info@whlaird.com / 250-515-2029

Salmon Arm Economic Development Society: www.saeds.ca Shuswap Tourism: www.shuswaptourism.ca Downtown Salmon Arm: www.salmonarmdowntown.com