Business Examiner Vancouver Island - July 2017 by Business Examiner Media Group

JULY 2017

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PARKSVILLE Fast Time Grand Prix offers Nascart racing on a half kilometre outdoor facility with a 35-turn road course

Vancouver Island WWW.BUSINESSEXAMINER.CA

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The Cutting Edge Of Adventure Tourism West Coast Edge ATV Adventures Sharing Spectacular Experiences

DUNCAN Island Equipment carries anything from lawn and garden items to earthmoving equipment and man lifts

BY MARK MACDONALD BUSINESS EXAMINER

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INDEX News Update

Port Alberni

Cowichan Valley

Nanaimo

Comox Valley

Who is Suing Whom 30 Movers and Shakers 31 Opinion

OUR 10TH YEAR

ORT ALBERNI – Vancouver Island offers beautiful scenery to those traveling by road. Vancouver Island offers spectacular scenery to those traveling off-road. Blain Pouliot has been exploring the trails, logging roads and off-road tracks of the central island for his whole life, and knows them like the back of his hand. For the past six years, he’s been sharing his experience with customers through his West Coast Edge ATV Adventures. Stunned, awestruck and other such words are uttered by those who take tours designed to show “the other” side of Vancouver Island that very few people have been able to see. “There’s nothing like this experience on the island,” says Pouliot. “The areas we cover are different, and combined with the off-road vehicle trip you

SEE BLAIN POULIOT | PAGE 19

Owner Blain Pouliot of West Coast Edge ATV Adventures

Ladysmith’s Largest Residential Subdivision Underway Contractors Busy Preparing Site for Long Anticipated 140-Acre Holland Creek Project BY MARK MACDONALD BUSINESS EXAMINER

Canadian Publications Mail Acct.: 40069240

take to get here, it’s an amazing experience. And you can go at your own speed. “Our mission is to provide the thrill of a lifetime combined with world class service and safety, as well as to cater to the difference in people’s comfort zones,” he adds. Wo r d s l i k e b r e a t h t a k i n g doesn’t really do justice to the viewscapes offered on the trips, which include an abundance of spectacular sightseeing of not just mountains and lakes, but wildlife. Bear sightings are frequent. Guests lose track of the number of breaktaking mountain vistas, observed from hillside v iew p oi nts, a nd water fa l l s which tumble water off cliffs so close you can reach out and touch them. They can stop and fish at isolated lakes that yield several pound Rainbow trout. They can swim at any number of lakes or rivers along the way. They can visit the

ADYSMITH – The Town of Ladysmith’s largest ever residential subdivision is now officially underway. The first phase of Holland Creek is finally ready for market, with 26 single-family lots and two

multi-family building sites – for a 6-plex and 104 condominium units. When fully built-out, the 140-acre (55.5 hectare) project w i l l have 300 si ngle-fa m i ly dwellings and 310 units of multifamily condominiums. It took four and a half years for the much anticipated project on Dogwood Drive, across from

Ladysmith’s athletic fields and Ladysmith Golf Club, to reach final reading and approval from Ladysmith Council, which took place June 27. Shovels are now in the ground, and Jim Dickinson, a partner in EDJ Projects along with Michele Jager, already has General Contractor N. Dale Contracting and their crew installing

road, sewer and water services to the site. The land was formerly a forest managed by Stz’uminus First Nation, which is also a partner in the project. Dickinson believes this is one of the first joint venture fee simple developments of SEE HOLLAND CREEK | PAGE 15

2 NORTH ISLAND North Island Skilled Labour Campaign Gains Investment A project to market the Mount Waddington region to support the attraction of skilled workers will receive a $30,000 contribution from the Island Coastal Economic Trust (ICET). The project is a part of a larger initiative that will enable community partners in the Regional District of Mt. Waddington to deliver an education and training strategy to support forest sector workforce retention and attraction. ICET funding will support the broader initiative with a focused regional marketing plan. The downturn in traditional resource sectors over the past decades has resulted in an important decline in the available skilled labour force in the region. However, resource jobs - particularly in forestry - still exist, and employers are seeking skilled workers. “While there have been challenges in the resource industries on the North Island, it’s clear that the forestry sector is alive and well,” said Phil Kent, ICET Chair. “Older workers are nearing retirement, and there’s a crucial need for skilled, entry-level workers to choose this region as their home.” The region-wide initiative began in 2015 with extensive community consultation, where sectoral supporters came forward. The

NEWS UPDATE strategy includes eight formal partners including the Regional District of Mount Waddington, Town of Port McNeill, Community Futures Mount Waddington, Western Forest Products, Woss Residents Association, School District 85, North Island College, Strategic Natural Resource Consultants, and the North Vancouver Island Aboriginal Training Society. The project is currently underway with completion anticipated by January 2018.

NANAIMO Nanaimo News Bulletin

Linley Valley Development Proposal Locals poured into a north-end community centre recently to share their thoughts and feelings about a proposed residential development near Linley Valley. Broadview Developments, a Victoria-based company, filed a development proposal last year calling for the construction of a 29.3-hectare residential subdivision at the end of Tanya Drive. The proposal, which has been received by city staff, features a variety of amenities such as trails, dedicated parkland and a wildlife corridor. At the end of June, Broadview hosted an open house at Oliver Woods Community Centre, where it showed off preliminary drawings for the development, answered

questions and encouraged attendees to leave comments. The developers are seeking to have the property rezoned from an urban reserve to steep slope residential, which would allow them to subdivide and build residential housing. Land designated as urban reserve areas are intended to become residential or commercial neighbourhoods in the future, according to the city’s website. Steingard said the proposed development and conceptual designs presented to the public are nothing more the concepts at this point and that city staff haven’t even issued a report on the development yet. Attendees relayed concerns about increased traffic to the area, a lack of concrete plans for development and destruction to natural parkland.

COMOX VALLEY Comox Airport Posts Strong Results Another record year for passenger growth at YQQ was reported at the A n nua l P ubl ic Meeting of the Comox Valley Airport Commission (CVAC). An increase of 5.1 per cent was recorded for the 2016 calendar year as 368,733 people travelled through the airport - a 19 per cent increase over the past five years. In contrast, a lesser increase of 1.1 per cent was reported for the

JULY 2017

fiscal year (April 1, 2016 to March 31, 2017). This was a direct reflection of reduced seat capacity during that period. The exit of CMA in February of this year resulted in reduced service to YVR; however, with both Air Canada and Pacific Coastal Airlines responded by adding additional service. A strong financial statement was also reported for the 2016/17 year. YQQ reported an increase in revenue from $4.3 million to $4.7 million while expenses increased slightly from $3.3 million to $3.4 million, resulting in a net surplus of $1.3 million. YQQ’s continues to offer one of the lowest Airport Improvement Fees across the country, providing a competitive advantage when seeking new air service. “We are pleased with YQQ’s financial performance in 2016/17, particularly as we plan for major capital projects in the coming years,” said Frank van Gisbergen, Chair of CVAC. “Providing additional parking in order to meet the demands of those peak travel seasons is a priority. Our increased passenger volumes also means a terminal expansion is now on the horizon.” Fred Bigelow, Comox Valley Airport CEO, also commented on the past winter season and the challenges it placed on operations. “We owe a debt of gratitude to 19 Wing for their tremendous support in keeping our Airport open, operational and safe. We have always known we could count on their support, but the total effort we received this past winter truly

stands out.”

VANCOUVER ISLAND Demand Continues to Exceed Supply The Vancouver Island Real Estate Board (VIREB) reports that in May 2017, 632 single-family properties sold on the Multiple Listing Service (MLS) System compared to 765 last May, a decrease of 17 per cent. VIREB attributes the yearover-year decrease to continuing inventory challenges, not a weakening market. Month over month, sales increased by 32 per cent from April, which saw 477 sales. This increase likely reflects seasonal selling conditions as the housing market is typically busier in the spring. Inventory of single-family homes declined by 28 per cent from May 2016, with 1,210 active listings available last month compared to 1,681 one year ago. Listings of single-family homes have steadily increased each month since VIREB hit its historic inventory low of 859 in December 2016. However, demand continues to exceed supply, and well-priced properties are snapped up almost as soon as they hit the market. “Limited supply, combined with high demand, means it has been a sellers’ market for months. Sellers SEE NEWS UPDATE | PAGE 3

NEWS UPDATE

JULY 2017

NEWS UPDATE CONTINUED FROM PAGE 2

are in the driver’s seat, and the lack of inventory is frustrating buyers and Realtors alike,” says Janice Stromar, 2017 VIREB President. “That said, even though we’re in a sellers’ market, homeowners still need to price their home correctly. Houses can sit unsold for months if they’re priced higher than the market will bear.” In May 2017, the benchmark price of a single-family home in the VIREB area rose to $431,200, up 18 per cent from one year ago. Prices increased in every zone, ranging from 15 per cent in Duncan to 21 per cent in Nanaimo. The benchmark price of an apartment in May rose 26 per cent board-wide from the previous year, with Campbell River and Comox Valley posting increases of 37 per cent. The townhouse market also strengthened in May, registering a price increase of 21 per cent board-wide. The May 2017 benchmark price of a single-family home in the Campbell River area was $346,600, an increase of 21 per cent over May 2016. In the Comox Valley, the benchmark price hit $426,600, up 18 per cent from last year. Duncan reported a benchmark price of $366,200, an increase of 15 per cent compared to May 2016. Nanaimo’s benchmark price rose 21 per cent to $473,200 while the Parksville-Qualicum area saw its benchmark price increase by 18 per cent to $491,500. The price of a benchmark home in Port Alberni hit $232,300, up 18 per cent from one year ago.

VANCOUVER ISLAND Harbour Air Year Long Charitable Campaign Harbour Air is launching a yearlong campaign to donate to three BC charities on behalf of passengers who fly on Fridays. The company has also committed to participating in volunteer opportunities with these charities. The “Share the Fare” campaign, which began on June 2, will see Harbour Air donate $1 for every

passenger who flies on Fridays over the next year. The $1 donation will be covered by the airline and will not affect passenger fare rates, although passengers will be given an opportunity to add a donation to the charities while making their booking. The charities that will receive the donations are the Boys and Girls Club of South Coast BC, the BC Cancer Foundation and Canuck Place Children’s Hospice. The Canuck Place provides care for children with life-threatening illnesses. The funds raised from the program will go towards ensuring the organization can continue to provide complex clinical care to children and families. The BC Cancer Society helps to ensure the advancement of cancer research for the 77,000 British Columbians who are undergoing treatment. The Boys and Girls Club works to provide kids with a sense of belonging in their community.

Each of the new hospital campuses will feature a centrally-located café. Rocky Mountain Coffee will launch operations just prior to both campuses opening to patients this fall. This retail food service is separate from Island Health’s Food Services for inpatients. Both of the new hospital campuses include standalone, full production kitchens with food pantries located near clinical units. Island Health’s $606.2 million North Island Hospital Project includes a new 153-bed Comox Valley Campus in Courtenay on Lerwick Road near Ryan Road, and a new 95-bed Campbell River & District Campus on the existing hospital site at 375 – 2nd Avenue. Both

campuses are scheduled to open by Fall 2017.

NORTH ISLAND Northisle Drilling Underway North Island Gazette Test drilling is underway for a prospective mining project on the North Island. “We did raise about $1,500,000,” said Jack McClintock President and Chief Executive Officer of Northisle Copper and Gold Inc. The funds were needed for additional drilling on Northisle’s Hushamu and Red Dog projects. “We are currently carrying

out a drilling project at our zone Hushamu project,” said McClintock. “We expect that program to continue through to mid or late July.” McClintock added they are also currently completing their engineering study, which is called a ‘Preliminary Economic Assessment’. “It’s an engineering study that gives a rough idea for the potential economics and project upsets.” Both Hushamu and Red Dog sites are included in Northisle’s North Island Project, which consists of approximately 33,000 hectares of mineral claims covering a 50 by eight kilometre area northwest of the now closed Island Copper Mine. SEE NEWS UPDATE | PAGE 4

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COMOX VALLEY Rocky Mountain Coffee Named Food Retailer Island Health has selected Comoxbased Rocky Mountain Coffee Co. to provide retail food services at the new North Island Hospital campuses located in Campbell River and the Comox Valley. Rocky Mountain Coffee Co. was the successful applicant following a Request for Proposals (RFP) process held last November. The RFP called for a retail food concept emphasizing healthy choices and local products as well as catering services. “Rocky Mountain Coffee has always had one vision; catering to our community with high quality meals,” said General Manager David Gan. “We work with the best local producers, sourcing premium ingredients and preparing them with passion, quality and excellence. We offer a warm and cozy place where people can meet, share a meal and make great memories. Rocky Mountain Coffee is an experienced retail food operator, running its café business out of downtown Comox for more than 15 years.

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Drilling at Hushamu is now being done to improve the quality of the resource. â&#x20AC;&#x153;We drill the holes and we analyze them for copper, gold, and rhenium. It gives a higher level of confidence on the resource estimate,â&#x20AC;? said McClintock. He added the results from the drilling wonâ&#x20AC;&#x2122;t be available until mid-August, as it takes about a month from the end of the drilling project for the results to be compiled. Northisle has already completed additional drilling on their Red Dog site, and the results from that drilling project will be available by the end of July. â&#x20AC;&#x153;We did one exploration hole at Red Dog,â&#x20AC;? said McClintock. â&#x20AC;&#x153;We wanted to test one of our targets to the south, then we moved the drill to the Hushamu site.â&#x20AC;? If testing on these projects is successful, it could lead to a mine similar in size of the old Island Copper Mine that employed over 900 people and closed in 1995. However, McClintock added this is just the first step in a long process before any mining can be realized. He said once the Preliminary Economic Assessment becomes available in July, Northisle will move into a

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feasibility study that could take anywhere from 18 to 25 months. A permitting phase, which is where Northisle applies for the necessary permits, would follow and take an additional 24 to 36 months to complete. â&#x20AC;&#x153;Then there would be a decision to build a mine, and building would take 24 to 36 months to complete,â&#x20AC;? said McClintock. â&#x20AC;&#x153;Each step along the way there are things that can go wrong, so there is no guarantee.â&#x20AC;? The Red Dog Property hosts a current indicated resource of 23.6 million tonnes grading 0.32 per cent Cu and 0.46 gpt gold associated with a quartz breccia developed adjacent to a quartz feldspar porphyry intrusion. Red Dogâ&#x20AC;&#x2122;s close proximity to the Hushamu Deposit makes it a potential source of higher grade feed should subsequent engineering studies show the Hushamu deposit to be economically viable.

LADYSMITH Active Solutions Health to Open Second Location Ladysmith Chronicle Active Solutions Health + Sport will expand to a new location at Frank Jameson

Community Centre (FJCC) later this summer after reaching a partnership with the town. The multidisciplinary health clinic at the corner of First Avenue and Roberts Street offers chiropractic, physiotherapy, naturopathic medicine, massage therapy and acupuncture. Active Solutionsâ&#x20AC;&#x2122; steady growth since opening in Ladysmith in May 2015 has contributed to the need for expansion. The 800 sq-ft lease space at the community centre became available at the end of April and itâ&#x20AC;&#x2122;s expected the new clinic will be ready to open after Labour Day. â&#x20AC;&#x153;One of the issues that patients have difficulty with is making the transition from one-on-one rehabilitation to an active community setting,â&#x20AC;? said owner and physiotherapist Rich Huggins. â&#x20AC;&#x153;We believe that our new space at the Frank Jameson Community Centre will allow us to assist more patients with the transition to an active community setting with greater ease.â&#x20AC;? FJCC is the hub of Ladysmithâ&#x20AC;&#x2122;s recreation programming, boasting a four lane 25-metre pool, fitness centre and gymnasium. SEE NEWS UPDATE | PAGE 5

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JULY 2017

New Team, New Opportunities Faculty of Management at Vancouver Island University Focuses on Connecting International and Domestic Students

ANAIMO - A new leadership team in the Faculty of Management (FOM) Department at Vancouver Island University (VIU) is bringing exciting new perspectives and opportunities to Business programming. Dr. Suzanne Flannigan, the department’s incoming dean, brings a fresh dynamic energy along with extensive experience and a passion for flexible, relevant and experiential graduate programming. Recently coming from an Associate Faculty role at Royal Roads University in Victoria, her plans include strategically leveraging more involvement with the city’s business community. “Going forward, my goal is to engage in community building by increasing the sense of purpose and direction of the department,” she said. Associate Dean, Bryan Webber, also recently stepped into his new position. A 12-year veteran of FOM, he adds that regular reviews to determine how to best serve the community and stakeholders was the catalyst for several new focused certificates and diplomas.

“Going forward, my goal is to engage in community building by increasing the sense of purpose and direction of the department.” SUZANNE FLANNIGAN, PHD DEAN, FACULTY OF MANAGEMENT

“ We’re ju st a n nou nci n g a Graduate Certificate in Business starting next year that will help individuals establish the business fundamentals they need to be successful; this will be available to people with a non-business undergraduate degree and, very importantly, those who have their Red Seal standing.” Webber emphasized that the hallmarks of VIU include its

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relatively small class size, rich and diverse international experience, field schools, exchange programs and international research projects. “VIU itself has built up the capacity to integrate and support diversity of background, experience, and thinking into our mission; our business programs in particular are excellent examples where we bring learners together from all around the world.” Davit Iremadze, who joined the faculty last year, feels that strategic directives and an involved and active student body are placing the university in a strong position for global education and in connecting the Island community with broader business and educational opportunities. “There is a tangible impact both from bringing an international student body to VIU and from connecting them with a local population,” he said. Even more important for the faculty is the knowledge transfer and connections that local students make with the international student body that leads to an exchange of worldwide expertise and expansion of real world knowledge.

NEWS UPDATE CONTINUED FROM PAGE 4

The town’s 2016 Parks, Recreation and Culture Master Plan sets out the community’s goal of expanding offerings at fitness facility. A public-private partnership was presented by staff as a way to optimize the space to the benefit of residents. “We are delighted to welcome such an innovative business to FJCC,” said city manager Guillermo Ferrero. “The new clinic will respond to our community’s demand for integrated healthcare services, while restructuring of the previous lease space will allow the town to expand and improve the fitness facilities in order to accommodate our residents’ healthy, active lifestyles.”

CAMPBELL RIVER Campbell River’s “Refresh Downtown” Gains Provincial Recognition Plans for future upgrades in Campbell River have already won accolades. The City’s Refresh Downtown initiative was recently honoured with a Planning Institute of British Columbia (PIBC) silver award of excellence in the small

5 town and rural areas category. In 2016, the City ran a survey and held numerous public events to gather feedback on new designs to refresh the downtown core in Campbell River. The aim was to ensure the City could coordinate street upgrades in the heart of our community with future private development. The City received 920 survey responses from the general public and 550 responses from youth highlighting the community’s priorities for creating a vibrant heart of the community. Survey results andthe design workshops established that celebrating Campbell River’s west coast heritage, having ample outdoor seating, a pedestrian-friendly core and live entertainment and events downtown, were among the top priorities identified by Campbell Riverites. The City also conducted infrastructure reviews for water, sewer, drainage and parking to be ready to support new development in the downtown. The process established options for sidewalks, public gathering spaces, lighting, landscaping, decorative features, bicycle areas, signs and building look and design that showcase Campbell River’s unique history and identity. One stand-out element is a colour palette based on the work of internationally-acclaimed linocut artist Sybil Andrews, who made Campbell River her home and taught from her SEE NEWS UPDATE | PAGE 35

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PORT ALBERNI

JULY 2017

GIRL ON A BOARD TEACHING CUSTOMERS TO KITEBOARD

PORT ALBERNI PAT DEAKIN

icole Eden has one of the most envious lifestyles I know. One way of describing it is to borrow and play with a couple of lines from a 19 t h c e n t u r y s o n g b y George Leybourne: â&#x20AC;&#x153;she flies through the air with the greatest of ease, that daring young woman on a flying trapezeâ&#x20AC;Śof sortsâ&#x20AC;?. If you guessed from that and the title of this column that Nicole is a kiteboarder, you are correct. More precisely she is the owner of a company called Girl on a Board that teaches people of all ages how to kiteboard. Her mission i s to â&#x20AC;&#x2DC;emp ower p e ople through sportâ&#x20AC;&#x2122;. She spends

her winters in La Ventana, Baja, Mexico and her summers in Port Alberni. She knows she has a great life and is constantly expressing gratitude for the nature of her business, her two young children, her partner, her other female instructors and the support she gets from the two communities she operates in. She became intrigued about Por t A lber n i a fter hearing about it from some locals who went to La Ventana in search of their own version of the endless summer. As most Business Examiner readers will know, P o r t A l b e r n i i s w e l lk now n for its s u m mer heat a nd water spor ts. Moreover, folks say you can pretty much set your watch by the time the wind starts picking up (around noon) then blowing steadily till about sundown. Although a kiteboarding focus is relatively new (this is Girl on a Boardâ&#x20AC;&#x2122;s second season here), Nicole maintains the wind is almost as consistent as La Ventana and while the water may be a bit cooler,

the wind is fully warmed by the time it travels the 40 kilometres up the Alberni Inlet to China Creek where her school is located. She also says that one of the nice perks of learning at China Creek is that itâ&#x20AC;&#x2122;s not busy yet and while her students may someti mes sha re the waters w ith fish ing boats, the operators always give the kiteboarders a really wide berth, following the rules of all good mariners. Girl on a Boardâ&#x20AC;&#x2122;s season here runs from May 15th to Au g u st 31st. Nicole can be reached by Facebook Messenger or email: girlonaboard1@gmail. com. Her website is girlonaboard.org. She uses radio helmets for easier instruction, new Cabrinha kites and provides jet-ski support. China Creek is located 7 kilometres south of Por t A lb er n i on t he Bamfield Road. Â Pat Deakin is the Economic Development Manager for the City of Port Alberni. He can be reached at 250-720-2527 or Patrick_deakin@portalberni.ca

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Canadian Housing Starts Trend Increased in June

ANADA - The trend in housing starts was 215,459 units in June 2017, compared to 214,570 units in May 2017, according to Canada Mortgage and Housing Corporation (CMHC). This trend measure is a six-month moving average of the monthly seasonally adjusted annual rates (SAAR) of housing starts. Monthly Highlights â&#x2013; Fo r t M c M u r r a y/ Wood Buffalo The region has experienced strong rebuilding activity after the wildfires last May. Since January, 785 housing starts have been recorded, twice as many as in the last two years combined. The majority of these new starts have been replacement single detached homes. â&#x2013; Victoria Housing starts trended higher in the Victoria CMA last month as new rental projects were initiated in Langford. Total starts for 2017 remain elevated but reduced from the record-setting pace last year. Multi-unit starts have been sluggish to date compared to singles, which are slightly above expectation. However, multi-unit construction remains elevated at 30 per cent above the five-year average.

arting a path for growth. Bill Ethier, President/Managing Broker Royal LePage Coast Capital Realty

GRAPHIC CREDIT: CMHC

Developers will be keeping an eye on how the market responds to a higher completion rate going forward. â&#x2013; Vancouver Vancouver CMA housing starts trended downwards in June, driven by a decrease in apartment starts. In the first six months of 2017, there were 880 ownership apartment starts in the City Vancouver, compared with 3,290 in the first half of 2016. Given the strong housing starts activity in the past year and the record number of units now under construction, it is not surprising to see starts trend downward according to industry capacity. CM HC uses the trend measure as a complement to the monthly SAAR of housing starts to account for considerable swings in

monthly estimates and obtain a more complete picture of Canadaâ&#x20AC;&#x2122;s housing market. In some situations analyzing only SA AR data can be misleading, as they are largely driven by the multiunit segment of the market which can vary significantly from one month to the next. The standalone monthly SAAR of housing starts for all areas in Canada was 212,695 units in June, up from 194,955 units in May. The SAAR of urban starts increased by 9.6 per cent in June to 194,773 units. Multiple urban starts increased by 9.4 per cent to 127,944 u n its i n Ju ne a nd si ngle-detached urban starts increased by 10.1 per cent, to 66,829 units.Rural starts were estimated at a seasonally adjusted annual rate of 17,922 units.

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COWICHAN VALLEY

JULY 2017

NEW SECTION OF TRANS CANADA TRAIL CONNECTS TO VICTORIA COWICHAN VALLEY SONJA NAGEL

he Chamber and the Cowichan Regional Visitor Centre are excited to be promoting a new wilderness trail in the Cowichan Valley. It’s a new section of the Trans Canada Trail or The Great Trail which

connects the Cowichan Valley Trail to the new multi-use Sooke Hills Wilderness Trail. The wilderness trail has been more than 20 years in the making. T he challenging terrain caused the delays in connecting the two trails. The Sooke Hills Wilderness Regional Park Reserve was also off limits for the past 15 years to protect Victoria’s water supply. The new trail required the cooperation of a number of communities and regions including the Malahat Nation in Bamberton. The Sooke Hills Wilderness Trail cuts through 13 kilometres of hilly terrain to connect with a new nine kilometre section of the Cowichan Valley Trail, well-known for the famous Kinsol Trestle and Cowichan River Provincial Park. The trail will be a huge draw for cyclists and hikers and will also be open to horseback riding in the northern section. A key feature is a 41 metre suspension bridge across the Goldstream River at the south end. The north section features incredible vistas of the surrounding mountains, Finlayson Arm and Greater Victoria. Bicyclists and hikers will be able to connect from the new trail to the streets and trails in the City of Langford, then on to the Galloping Goose Regional Trail and running along the waterfront in Victoria, ending in Clover Point. The new trail is a major visitor opportunity for the Cowichan Valley, already known as a tracks and trails paradise for hikers and bikers of all levels. What a bonus that the new trial opens in time for Canada 150 Celebrations and a busy tourism season in the Cowichan! ■■■

The Sooke Hills Wilderness Trail cuts through 13 kilometres of hilly terrain to connect with a new nine kilometre section of the Cowichan Valley Trail

Welcome New Members to the Duncan Cowichan Chamber of Commerce: HBHE Consulting, Arbutus RV and Marine Sales, SupErb Construction, Ultimac Technologies, Embellish Home Décor, Sawmill Tap House & Grill, Rock Cod Café, Pacific Plumbing Heating & Refrigeration, Gonzo Marketing & Research, RIBA Detailing Perfection, Warmland Logistics, Willow & Orchid, South Cowichan Physiotherapy, Wine Kitz and Emandare Vineyard. Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce. She can be reached at manager@duncancc.bc.ca or 250-748-1111

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NANAIMO

JULY 2017

New Branch Manager Appointed At Island Savings In Nanaimo Joseph Moretti Brings More Than 20 Years Of Banking Experience To His New Job BY DAVID HOLMES

providing its member / owners with the latest financial products and exceptional service. “Our future involves focusing on our member-centric approach to business,

ANAIMO – Providing personal attention and understanding the needs of the client are two keys to the success of Island Savings Credit Union, explained Joseph Moretti, the financial institution’s new Nanaimo Branch Manager. “For us it’s all about putting our members first. That’s primarily what we do,’ he explained. “We have so many different lines of business inside this branch that we can handle virtually every aspect of our member’s financial needs – from personal banking to investments, mortgages and a full range of business services. We’re especially focused on the needs of small business, which is a key part of the Canadian economy.” A division of First West Credit Union, Island Savings is one element in a quartet of similar financial entities located across BC, a regional presence that gives the financial services provider a truly provincial reach. “As part of the group, in addition to Island Savings there is Envision Financial, Enderby & District Financial and Valley First Credit Union. First West is a large, up and coming Credit Union and having such a large provincial footprint allows us to work with clients all across BC,” he said. Beginning life as Duncan &

that’s the way it’s always been,” he said. To learn more please visit the company’s website at: www.islandsavings.ca

A full service financial institution, Nanaimo’s Island Savings branch currently has a staff of more than 20 District Credit Union in 1951, today’s Island Savings is the result of more than 60 years of planned growth, corporate evolution and the select mergers of several smaller but philosophically similar Vancouver Island credit unions. Island Savings currently operates branches from Nanaimo to Victoria, with its head office located in Duncan. Becoming the Branch Manager at the end of May, Moretti is no stranger to the ever changing world of banking, having spent the last two decades learning his profession literally from the ground up. He has worked over the years for both

credit unions and chartered banks in a variety of different capacities, providing him with the diverse ‘on the job training’ that being a Branch Manager requires. “I’ve really worked in every single position there could possibly be within a branch, including the positions that are really behind the scenes such as commercial adjudication. This experience has provided me with an understanding that will help me in my new position,” he said. For the future Island Savings does not envision opening new branches elsewhere on the Island, but on expanding on its core business,

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Well the 2017 Summer Season is well underway Here at PineRidge RV Park and Farm Market we are starting our 8th Summer Season! Come celebrate with an Island Farms Ice Cream (12 flavours) or a specialty Drumroaster Coffee made by PineRidge Paul (LattĂŠ anyone?) and check out our many local products we have to offer! The greenhouse is doing fantastic this year. In the market we are selling the following: fresh bunched carrots and beets, green onions, our famous garlic along with salad greens and baby chard mixes. Although the blueberry patch is a bit late this year it is shaping up to be our biggest crop yet. The bee population is doing very well for us and we are thankful for that. Are upcoming events are:

MEET YOUR LOCAL PRODUCER DAY: Sunday, July 16th â&#x20AC;˘ 10am - 3pm

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NANAIMO

JULY 2017

TOM HARRIS WAS A TRUE LEGEND IN BUSINESS AND FOR HIS GENEROSITY Tragic loss of respected and admired Nanaimoite stuns Vancouver Island business community

NANAIMO MARK MACDONALD

i ke ma ny people, I lost a good friend when Tom Harris passed away on June 29 when he tragically fell off a friendâ&#x20AC;&#x2122;s boat on San Juan Island. Tomâ&#x20AC;&#x2122;s philanthropy and generosity and business success is well documented. In 1983 Tom mortgaged everything to start Tom Harris Chevrolet after his father, Jack Harrisâ&#x20AC;&#x2122; General Motors dealership slid into receivership when interest rates rose to over 20 per cent. Today, The Harris Auto Group, which Tom oversaw with sons Mike and Tony, includes Harris Mazda and Harris Kia in Nanaimo, Harris Oceanside Chevrolet GM in Parksville and Harris Chrysler Dodge Jeep Ram in Victoria, and Tom Harris Cellular has over 50 outlets for BC and Alberta. Tom was also involved in other successful ventures, including Guy Garages, a new to Vancouver Island concept that offers storage space for RVâ&#x20AC;&#x2122;s, boats and vehicles in Parksville. He worked tirelessly for a number of local charitable organizations and was legendary in his fundraising ability for causes he believed in. He donated significantly to an endless number of causes through his companies. Long-time friend Doug Johnston, who got to know Tom in Nanaimoâ&#x20AC;&#x2122;s Junior Chamber of Commerce, (aka the JayCees), warmly recalls working with To m a s h e go t To m H a r r i s Chevrolet up and running. He shared about when Doug became President of the United Way in 1987, he called Tom to ask if he could Chair the campaign. Tomâ&#x20AC;&#x2122;s response was a quick, yet typical: â&#x20AC;&#x153;Yes, Iâ&#x20AC;&#x2122;ll do itâ&#x20AC;?, and he jumped on board to set an alltime fundraising record for the organization. Tom was very generous with his time, and I was privileged to have many lengthy chats about family, business and politics with him. I had the pleasure of interviewing him on several occasions, and his photo is on my wall in my office. Tomâ&#x20AC;&#x2122;s photo was on the very first issue of Business Vancouver Island in June 2004, under the title â&#x20AC;&#x153;Busy On Land And Seaâ&#x20AC;?, as the story chronicled his success in the automotive and cellular telephone industries, as well as

serving as a Director of B.C. Ferries. Seated at his desk, Tomâ&#x20AC;&#x2122;s photo faces me as I write. The Harris family has been long-t i me f r iend s w it h ou r family, the Savoie clan, as my wife Lise is the youngest and only daughter of Therese and Dr. Fern Savoie, a well known dentist whose sons Dr. Claude and Dr. Andre Savoie succeeded him in practice at the Terminal Dental Clinic. Iâ&#x20AC;&#x2122;ve ex pressed ou r deepest condolences to the Harris family which has meant so much to us for so many years, and we share the great loss of Tom with the many friends and business associates who had the pleasure of knowing him and gleaning from his experience, advice and expertise in so many areas. People like Tom donâ&#x20AC;&#x2122;t come along very often, and I was truly blessed to be able to call him a friend. I miss him very much. â&#x2013; â&#x2013; â&#x2013;

Tom Harris The Canadian Home Buildersâ&#x20AC;&#x2122; Association of BC has certified Ken Connolly of Pheasant Hill Homes Ltd. as a Master Residential Builder. Ken is now the one and only certified by CHBA-BC Master Residential Builder on Vancouver Island. â&#x2013; â&#x2013; â&#x2013; Ian Anderson, General Manager of Mid Island Coop, tells us the company is expanding their tent pegs, so to speak. Construction is underway in a new Liquor Store in the Parksville area, next to their gas station

and convenience store on Highway 4 in Errington. The 5,000 square foot building is expected to be ready to open in the fall. This is their second liquor store, as Mid Island Coop recently purchased the Sayward Junction gas and liquor store in Sayward, north of Campbell River. â&#x2013; â&#x2013; â&#x2013; Trevor Sawkins of ColdStar Solutions Inc., which has offices in Victoria and Cassidy, has been appointed Chair of the B.C. Trucking Association for this year. Sawkins is the only Vancouver Island member of the Board of Directors, which was elected at the associationâ&#x20AC;&#x2122;s Annual General Meeting and Management Conference in Kelowna in June. â&#x2013; â&#x2013; â&#x2013; Former Business Examiner salesman Dan Stelck is now selling for Nobel Biocare on Vancouver Island. â&#x2013; â&#x2013; â&#x2013; Smy the L L P (S my t h e) i s pleased to welcome Daniel Lai, CPA, CA to the partnership effective July 1. â&#x2013; â&#x2013; â&#x2013; A f ter 33 yea rs, Or thodontist Dr. John Pappel has sold his practice at 1500 Waddington Road to Shoreline Orthodontics, which has offices in Courtenay and Campbell River,

with another location opening in September in Langford. John will stay on at the practice over the next few months to assist in the transition. â&#x2013; â&#x2013; â&#x2013; Raj Banga has sold the Castaway Motel to investors from the lower mainland. â&#x2013; â&#x2013; â&#x2013; Island Cannabis is opening at Beban Plaza, at the corner of Northfield and Bowen Roads. â&#x2013; â&#x2013; â&#x2013; Posh Nails is now open in Longwood Station. â&#x2013; â&#x2013; â&#x2013; Plans are in the works for a new vehicle dealership on the former Long Lake Nursery site on the Island Highway near Rutherford Road. â&#x2013; â&#x2013; â&#x2013; Lindy Devine Counselling has moved from 427H Fitzwilliam to 308-321 Wallace Street. â&#x2013; â&#x2013; â&#x2013; Once Upon a Child is opening at 6461 Metral Drive beside Cobbs Bread. It is a gently used brand name clothing, shoes, toys and accessories, and is locally owned. Mark MacDonald writes about business in Nanaimo. Tell him your news by emailing him at mark@ businessexaminer.ca

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Well established, 9-unit motel in excellent central location; many upgrades. Includes land, building & business. Ideal for owner/operator. Nanaimo l $978,000

Phase 3, Green Rock Industrial Park . Prime location. 3 contiguous .67 acre lots Zoned I-3 High-Tech Industrial.

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Tofino | $675,000

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Highly visible 2.8 acre development site adjacent to the newly constructed Comox Valley Hospital.

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i Approx. 4,860 SF wellfinished ground floor office space at Aulds Corner, North Nanaimo. $20.00/SF + OET i Approx. 7,200 SF warehouse space zoned I-2 in great location on Old Victoria Road, Nanaimo. $9.00/SF + OET

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For Sale | $1,495,000

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JULY 2017

AUTOMOTIVE Sponsored By

Emerging Technologies Revolutionizing The Automotive Industry Electric, Hybrid, Autonomous – Technology Changing How Cars Are Built & Driven BY DAVID HOLMES

t’s no exaggeration to say the development of the automobile has reshaped the planet and has helped to fuel the global economy. Motorized transportation’s fiscal impact extends far beyond the actual production of vehicles. Car makers directly impact a vast interconnected network of industries on a daily basis. The oil and gas sector, the construction industry and an expansive list of service industries are all directly dependent on the production, sale and maintenance of vehicles. The Canadian Vehicle Manufacturers’ Association (CVMA) reports that presently one in seven Canadians is either directly or indirectly employed in some facet of the automotive industry. The Association also states the auto industry generates 12 per cent of the Canadian Gross Domestic Product (GDP) and that automobiles and vehicle parts are some of Canada’s major export items. “New cars are certainly big business, and your local car dealer is a

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Blair Qualey is the President of the New Car Dealers Association of BC, a group representing 374 dealerships in BC

The plug-in hybrid automobile has evolved from a technology demonstrator to an increasingly important part of the market

significant part of the local economy,” explained Blair Qualey the President and Chief Executive Officer (CEO) of the New Car Dealers Association of BC (NCDA). “Our organization is a business association that represents 374 new car dealerships around the province, doing business in

more than 50 communities and employing approximately 36,000 employees directly and indirectly. Car dealerships in communities both large and small are significant local employers, major land owners and large taxpayers. New car dealers are also historically significant community contributors, on the direct economic side

and from the philanthropic side – car dealers tend to be very active in their communities doing all sorts of great things.” The economic impact of the auto industry isn’t just a Canadian experience but is a truly global phenomenon. Based on recent SEE AUTOMOTIVE | PAGE 14

AUTOMOTIVE

JULY 2017

AUTOMOTIVE CONTINUED FROM PAGE 13

statistics, despite any economic uncertainties that may be present in North America, consumers are still very interested in acquiring the latest in automotive products. During 2016 auto makers sold nearly two million new vehicles in Canada, the fourth consecutive year that sales have hit a record total. In the United States car sales reached in excess of 17.5 million new vehicles of all types, a marginal increase over the sales numbers recorded in 2015. On a global scale the auto industry is a significant player in the planet’s economic mix. Forecasters expect that more than 77 million passenger cars will be sold worldwide by the end of 2017 which is a slight rise over the 2016 totals – which was itself a record year. To put a perspective on the real value of the auto industry Volkswagen, the world’s largest auto maker, is projected to have revenues this year of more than $236 billion. That’s higher than the GDP of New Zealand, Finland or Greece. “The industry is certainly in pretty good shape. We’ve come off a few record years in terms of vehicle sales, one year after the other. We’re seeing a fairly strong start to this year but of course we’ll have to see how the rest of the year unfolds, but I’m certainly optimistic that 2017 will be another good year for our industry,” Qualey explained.

Automated assembly lines have forever changed how vehicles are built, reducing manpower but improving quality I n add ition to bei ng a major global economic engine, the auto industry is also a catalyst for technological change as competing firms strive to produce the newest and best products to attract the car buying public. That motivation for improvement is sparking a technological revolution that is reshaping the industry in ways still unimagined, a revolution that will ultimately impact how people travel and how the cities of tomorrow will function. The expanding acceptance of hybrid cars, plug-in hybrids and pure electric vehicles will directly impact the oil and gas sectors and will influence city planners for generations. The looming prospect

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of autonomous vehicles soon attaining mainstream status is another emerging technology that will forever change how people move about and how urban infrastructure is constructed. This technological revolution is also changing how the people who will maintain the automobiles of the future are trained. The days of the back yard mechanic are quickly fading as the stereotypical ‘grease monkey’ of past generations is replaced by skilled technicians more akin to an engineer than a mechanic. “Certainly people with computer skills are necessary. Having the ability to read over very technical information, interpret that

information and then apply it in a diagnostic situation is one of the critical things that we teach,” explained Patrick Jones an instructor and Program Leader at Camosun College’s Automotive Service Technician Program in Victoria. (www.camosun.ca) “ M a ny e l e m e n t s o f a u tomobiles, the brakes, suspension, tires, wheels and things like that are much the same as they have been for years. As the mechanical elements of car servicing remain much the same, we are still teaching fundamental automotive theories. But on top of that is the latest in the automotive technology that is expanding at a very rapid rate which means great changes in how and what we teach our students.” More accurately referred to as an Automotive Technician than a mechanic, tomorrow’s auto service centres are requiring skilled personnel as adept at reading a computer screen as they are pulling a wrench. For Dean Cadieux, an instructor and Chair of Vancouver Island University’s (VIU) Automotive Department, preparing students for tomorrow’s technology-focused workplace is a key part of his program’s efforts. (www.viu.ca) “The technology is changing for our trade faster than for just about any other. Each year there is more and newer technology, which can make it increasingly difficult for technicians to stay up to date. That of course affects us as we have to incorporate that new information

into our curriculum. We have to have the right tools and the right equipment to provide our students with the training they’ll need in the workplace,” he said. To accommodate the needs of contemporary Automotive Technicians VIU’s automotive program is temporarily in a slowdown mode as a new state of the art training facility is currently under construction at its Nanaimo campus. Once completed this fall the new training centre will have the necessary systems in place to provide the real world training tomorrow’s technicians are going to need. “We’re scheduled to be opening back up in September and once we start up again we will have approximately 54 students in the program. The facility is larger and provides us with the option to expand the program if the demand is there, but that would be a future decision,” Cadieux said. For Jones the industry is entering a new and very exciting phase, encouraging him to be equally excited about what the future has to offer. “The Automotive Technician trade is and will continue to be the most dynamic trade. I’ve managed to stay enthused about the trade over the past 30 years because it’s constantly evolving. Things change with regularity. If you’re not a person who likes change then this isn’t field for you.” To learn more please visit the association’s website at: www. newcardealers.ca

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Holland Creek Subdivision Starts in Ladysmith CONTINUED FROM PAGE 1

its kind in B.C. “We are very pleased to have the opportunity to build a subdivision that fits within the town’s mandate along with the very stringent environmental concerns expressed by the First Nations put in very straightforward terms: ‘Don’t hurt the dirt, and don’t squish the fish’,” Dickinson says. “It is a very complex project, and it’s very detailed. We have worked closely with the town and with the public,” he notes. “We’ve repaired a fish-feeding tributary, and 43 per cent of the project has been either donated to the town as parkland or kept as green space.” All riparian areas will be protected, and the portion of the Holland Creek trail a nd ca nyon created by Holland Creek within the property will come under the town’s control. Hol l a nd C re ek i s e xpected to add 1,000 residents to the town of L a dy s m it h . A ss u m i n g the 610 units are fully developed, with an average unit value of $400,000, the entire project would have a value of $244 million. Projected employment during construction would be 1,422 construction jobs, and development cost cha rges at existing town of Ladysm ith rates wou ld be a n estimated $5.8 million. Annual property taxes to the town at completion wou ld b e $1.5 m i l l ion, using 2014 rates. Dickinson has developed projects in seven different countries, and his wife and

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the response from builders. Things are looking very promising.” Dickinson adds that a building scheme is in place, as well as time constraints for purchasing lots and starting construction, to avoid speculators from buying lots, holding them, and then flipping them, which could delay the overall development of the site. “ W h a t a n i n c re d i bl e opportunity for everyone,” he adds. “For Stz’uminus First Nation and the town of Ladysmith. We’re all looking at this project as a jewel that will be a great addition to the everyone involved.” www.hollandcreek.ca

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partner, Ronda, who has owned and operated Del Norte Kennels in Lantzville for the past 18 years, helps out with EDJ Projects. Dickinson has also worked closely with project manager Glenn Carey on Holland Creek, which they believe is one of the biggest projects on Vancouver Island this year. “Ladysmith council has been ver y helpf u l, a nd Stz’uminus First Nation and the town of Ladysmith have a good relationship, which is really great. We really appreciate the cooperation and support of Chief John Elliott and Mayor Aaron Stone,” Dickinson says. “We’re very excited about the response from local residents, and

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JULY 2017

CENTRE COURT COLLECTABLES USES SECOND CHANCE TO FULFILL DREAMS “We all dream of having a Kidney Failure From Untreated High Blood Pressure has Allan Mah Raising Awareness About Organ Donation and the Challenges of Dialysis

super power. We’re never too old to want that or to imagine we have one.” ALLAN MAH OWNER, CENTRE COURT COLLECTABLES

ANAIMO - If Allan Mah hadn’t gone to the hospita l when he d id, he might not have made it. T he doctors told him that if he had waited even two more hours, he would have been too far gone, there would have been nothing they could do to save him. As it was they only gave him a less than 50/50 chance of surviving because his body was septic from a ruptured esophagus which led to kidney failure and the resulting overload of toxins. He was a very sick man and in that moment his life changed dramatically. Today, standing under a lifesize cardboard cut-out of Batman, surrounded by all manner of toys old and new, Allan Mah does not look his age, maybe 20 something, even early 30’s, but not 40. And he doesn’t look like he has faced down death either. He claims his youthful appearance is because of genetics, that he’s always looked younger than his age. But step into his shop, Centre Court Collectables, and listen to him speak to his young customers about superheros and Pokemon and t he W W F a nd you’l l meet a man whose age is irrelevant. What stands out is his brazen love of life and a youthful drive to embrace it all. “We a l l d rea m of h av i ng a super power,” he said. “We’re never too old to want that or to imagine we have one.” But Mah’s super power didn’t revea l itsel f right away, not until he needed it. And three years ago, he really needed it. A Rebar Foreman at a local plant yard, Mah believed that doing his job well and bringing home a paycheque was how you

A variety of collectibles, toys, action figures and games draws young people in to the shop to look in every show case and on every shelf CREDIT:CENTRE COURT COLLECTABLES

made ends meet and that that was what he was supposed to do. “You got a job and you get it done,” he said. “That’s how I was raised.” But, with two children and a mortgage to pay, Mah took that belief to the extreme, working hard, building his family’s future, not taking holidays so he could work more, not getting the proper sleep, and pushing himself to get the bills paid on time. Until he got sick. Really sick. “My kidneys started failing and I began feeling nauseous, weak, and vomited non-stop,” he explained. “The doctors felt it was damage caused by high blood pressu re that I d id n’t even k now I h a d . I i g nore d how I felt as long as I could,

A picture of his kids at his bedside gave Allan Mah the drive to use his superpowers to get better CREDIT:CENTRE COURT COLLECTABLES

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Allan Mah with his mom, Georgina, and ‘brothers for life’, Chris Konefall and John Wilson CREDIT:CENTRE COURT COLLECTABLES

Allan Mah comes to work every day looking forward to his day and feeling grateful for his second chance CREDIT:CENTRE COURT COLLECTABLES

but by the time I went to see the doctor, my kidneys were da maged a nd my esophag us was in bad shape. The violent vomiting caused a hernia. My stomach came out of its sack a nd got caught up i n my i ntestine causing a chunk of my stomach to die off. To repair it, the doctor had to remove a piece of my stomach. Three major surgeries later a nd he s u r v ive d it a l l. A nd that’s his superpower, staying alive, bucking the odds and maintaining a positive and upbeat outlook, even in the face of what could be an overwhelming prog nosis. He’s a l most d ied several times. During the surgeries a nd before a nd a f ter, h is su rv iva l was questioned and now he faces dialysis three times a week because his kidneys shut down.

But he’s still standing, with a smile on his face and a determination to win that rivals Superman, the Hulk and all the X-Men put together. “I’ve had a lot of support from friends and family,” he said. “My mom, Georgina Mah, has been phenomenal, helping me get the store going and always b e i n g re a dy a n d w i l l i n g to cook up my favourite comfort foods.” It has been life changing for Mah, on more than one level. But he focuses on what he’s gained through this, not what he’s lost. “It might have been the medication or the strong emotion of actually being awake, but in the ICU, after the surgery, I had a powerful moment of clarity and understanding that life is short and that I needed to live it right

now, that the only one holding me back was me.” Listen to him speak and you realize that Mah’s story really begins, not w ith the trauma his body experienced, but afterwards, when he decided to pursue a dream of sharing his passion for toy collectibles and then to raise awareness of organ donation and the struggle people living with kidney failure face every day. Last year, with the financial support and help of his mom a nd f r iend s, h e op en e d h i s store. “ It’s b a s i c a l ly a g lo r i f i e d toy store,” he chuckles. “I’m basically a kid at heart and am doing what I’ve always wanted to. I took a chance and now every day I am happy to come to work.” A to y c o l l e c to r, c a rd a n d

Pokemon fa n for yea rs, he’s lined the store walls with vintage action heroes from obscure and well-known movies and TV series, timeless Lego sets, boxed games and current favourites like fidget spinners a nd booster boxes. Posters, t-shirts, games and more fill the shelves, immersing visitors in memories of the 70’s, 80’s a nd 90’s a nd at t ra c t i n g a n eclectic and varied demographic from you ng W W F fa ns to those trading-card aficionados looking for a missing piece to finish off their collection. “Looking back, I see that it wa s ver y ea sy for me to get c o m fo r t a b l e i n w h a t I w a s doing, into a routine of work, mostly because I was afraid of failing. But what would have happened if I didn’t make it? It wou ld h ave been too l ate for regrets, for those things I should have, could have and would have done.” Life on dialysis is not easy. It can take up to five hours to artificially clean out the system of accumulated toxins that healthy kidneys normally break down and flush out. His mom watches the store while he’s at the hospital. At times he feels good a f terwa rds, w ith more energy, but he tires easily and is getting to know his limitations. “I’ve had a lot of people help me a long the way,” he sa id. “Ones I met in the store and people I met during dialysis t reat ments. Chris Konefall, from Mount Benson Mechanical and John Wilson from Jolly Giant Day Care have become brot hers for l i fe. I’ve ba rely known them for a year, but they’ve done more in the way of support than I could have imagined. T hey come to the store weekly to see how things are going; they’ve paid for a newspaper ad for me, and when they heard my car broke down, they found one for me to use.” Asking or getting help isn’t easy for Mah. It’s another lesson he’s had to learn. “No one wants to ask for help. But one of the best things anyone can do is to ask for it when they need it because sometimes life just gets overwhelming.”

He’s seen that attitude a lot in the kidney dialysis unit people not wanting to ask. It’s part of the fundraising campaign he’s launched. “I see seniors in the unit on fixed incomes who are very fragile but don’t want to ask for help. They may miss a meal so they can pay for a ride to get to the hospital for treatment, or try to stretch out their medication because they can’t afford to buy more,” he said. “These p eople need help, but t hei r pride can prevent them from taking money, so I’m looking to col lect u nused g i f t ca rds that can be casually given to these people. Cards that people aren’t going to use like those for WalMart or grocery stores. I want to be the voice that asks when others in need won’t.” Mah is also putting out a challenge to his friends in the Slow P itch com mu n ity at McGirr Sports Complex encouraging them to ded icate one dol la r a week to this cause. Monies ra i sed w i l l b e conver ted to gift cards from grocery stores, pharmacies and gas stations. He will create donation boxes or envelopes for the store or will pick them up. Although Mah’s goodwill goal is to raise funds, his most important job is to raise awareness of organ donation. “A living organ donation can reduce the wait time for patients in need of a life-saving kidney or liver,” he said. “Most people don’t realize that they can live a normal life with only one kidney and saving a life can be the ultimate high.” Fo r M a h , h i s w a i t h a s a n added challenge. He has a rare blood type that allows him to be a universal donor but a rare match for a donated kidney. He remains optimistic however. After all he’s made it this far and plans on making it farther. He’s stay i ng focused on the present, working at making a difference, spreading the goodwill bug, enjoying his work and drawing on his superpowers as needed. Centre Court Collectables at 147 4750 Rutherford Road in the North Town Centre, Nanaimo

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JULY 2017

West Coast Edge ATV Adventures Introduces Guests to ‘The Other Island’ CONTINUED FROM PAGE 1

third largest tree in Canada, a 22-foot diameter monster Cedar that local First Nations declare is 1,800 years old. West Coast Edge’s Henderson Lake tour includes stops at the Upper Nahmint R iver, which features crystal-clear, Lake Louise-hued water flowing through a small canyon. West Coast Edge has a partnership with Uchucklesaht First Nation to use their Thunderbird House on Henderson Lake, which was originally built to accommodate a Sockeye salmon hatchery that closed years ago, but was renovated and reopened by Pouliot. The beachfront lodge contains six guest rooms and full amenities with its own power system, making it ideal for corporate or family getaways. “We had a group of 15 here for three days and nights, complete with a live band,” Pouliot notes. “It’s hard to understand the privacy, as you have a huge private lake and nobody else is there.” West Coast Edge offers Tofino-based excursions as well, culminating with a stop at stunning 53-metre tall Virgin Falls and Barkley Sound.

It’s not just the destination that makes West Coast Edge experiences so memorable. It’s the journey. The company’s Polaris R ZR four-seat side-by-side all terrain vehicles feature roll-bars, virtually indestructible tires, tight steering, skookum shocks and a beefy engine that makes for safe, road-speed traveling along well manicured logging roads, as well as nimble mounta i n goat-style cl i mbi ng up steep slopes. Guests are treated to a robust lunch with pastries and meats from local bakeries and delicatessens, as well as a tasty snack, and Pouliot loves to cook for guests at Thunderbird House. Not surprisingly, West Coast Edge has a large number of rave reviews on TripAdvisor, as most of West Coast Edge’s customers come from off Vancouver Island, the United States and Europe. The company has just formed a partnership with 49 North Helicopters to fly guests to Henderson Lake from Campbell River and Port Alberni. Pouliot also enlists the services of other guides to take guests out into the wilderness, and Blain’s wife, Patricia, works

in a Port A lberni retirement home and helps him with the business. “She does a lot of stuff that I don’t do,” he notes. “She keeps our books and works with our accou nta nt, h a nd les so ci a l media, and booking.” Pouliot notes that starting a company like this was a dream of his father’s. “My father was a massive outdoor enthusiast. This business was my Dad’s dream, but he didn’t tell me about it,” he says. “I needed to do what I love to do, and live life to its fullest. “I have r idden qu ads for a large part of my life, and when I turned 30, I bought myself a quad for my birthday and it was off to the races,” he says. “I want to do this for the community… to show people that Port Alberni is a tourism destination, too. I want to give people that come here something very special to do that they will never, ever forget.” Pouliot adds: “We’ve always been about the forest, and we’re surrounded by valley after valley after valley. It’s our business to help share this experience with the world.” www.westcoastedge.ca

West Coast Edge ATV Adventures owner Blaine Pouliot enjoys taking customers into Vancouver Island’s back country

DISPUTES RESOLVED THROUGH ARBITRATION “In a recent commercial Tailoring the Arbitration Process is Flexible and Cost Effective

case, I modified and applied a process which I have used many times in a

rbitration is a cost effective, flexible and private way to resolve a dispute; but arbitration cannot occur without the parties’ agreement to arbitrate a dispute. To refer a business dispute to arbitration there must be an arbitration clause in a commercial agreement or the parties must agree to refer a dispute (“submission agreement”), after a dispute has arisen.

non-commercial context.” PAUL LOVE ARBITRATOR AND LAWYER, PAUL LOVE ARBITRATOR & MEDIATOR

Arbitration is more cost effective than a law suit because the arbitrator and the parties usually tailor the process to the d ispute i n a subm ission agreement, but more often at a

pre-hearing meeting between the arbitrator and the parties. T he parties can choose the type of “hearing” they want. Some parties wish to have the arbitrator consider documents only and avoid the expense of a hearing with witnesses. If the parties cannot agree to a more ex ped ited ty pe of process – arbitration may look like court where witnesses are called and cross-examined by each of the parties. In contrast with a law suit, however, there is no oral examination for discovery before the arbitration hearing – where one party questions the other party under oath before a court reporter. The parties can

agree to have oral discovery, but it is not the norm. This saves time and expense. In a recent commercial case, I modified and applied a process which I have used many t i mes i n a non-com merci a l contex t. T he pa rties ag reed to written submissions with each party swearing an affidav it wh ich conta i ned thei r evidence. At the hearing, the party was questioned by me, in the presence of their counsel, the opposing party and their counsel. Before concluding the questioning, I met with both cou n sel s, who a l so h ad t he right to suggest questions or areas for me to explore with the

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witness. I followed up on counsel’s suggestions where appropriate. This process allowed for the testing of the credibility and reliability of the witness. It was fair and transparent. Each party knew the case to meet, a nd pa r t icipated i n putt i ng evidence and argument before me. The process was also cost effective - the hearing took a day with a further half day for final oral argument. In contrast, a similar case in court would have required three days of trial time. Paul Love Arbitrator and Lawyer is at B-506 Thulin Street in Campbell River. www.paulovearbitrator.ca

JULY 2017

ISLAND EQUIPMENT RENTAL REBRANDS AND EXPANDS INTO SOUTHERN VANCOUVER ISLAND “Having computer Staying Tuned to the Needs of its Customers has Allowed Company to Grow its Inventory to Over $6 Million in Equipment

ARKSVILLE - Last year s a w I sl a n d E q u ip m e nt Rentals open its second branch in Duncan and rebrand from Highway Four Rentals to its new name and logo. With $6 million in inventory, Island Equipment carries anything from lawn and garden items to earthmoving equipment and man lifts. “We do a lot of business for the homeowner looking to rent items that they don’t necessarily want to purchase or store, things like rototillers, aerators, power rakes and thatching machines,” said co-owner Gerry Pool. “But we also cater to industrial and commercial operations for excavators, aerial equipment, mini scissors and rough terrain scissors.” Although the company boasts the right selection of equipment to rent, it also has the perfect blend of skills and personality in its business owners, Pool and Larry Paul. “Larry was a salesman and knew what industry was looking for in equipment rentals,” said Pool, “but he wasn’t networked with the local connections whereas I’ve grown up on the Island and had worked for a couple of rental companies for about 25 years.” “When I came to the Island in 2009 it was to work for Cat Rentals,” said Paul. “They were expanding and had bought out Highway 4 Rentals. For five years we had a big job supplying the Beach Club project. But when it was finished, Cat was disillusioned with the region so went back to Vancouver and the larger rental demographic.”

tracking systems has made scheduling a lot easier and helps you keep track of what’s going in and out.” KATHY POOL OFFICE MANAGER, ISLAND EQUIPMENT RENTALS

But, as many people find, it’s hard to leave Island living, and Paul definitely wasn’t ready to leave. So, he spoke with Pool about coming on board and partnering up to buy the business. It worked out better than they expected, with their combined skills and expertise helping to grow the business and stimulate expansion and a farther reach across the Island. “It helps that we have great staff,” said Pool. “Mark, our front desk guy, came to us four years ago. He answers the phone, schedules equipment in and out and greets people when they come in the door. Some people just come in to say hi to him.” It was serendipity that brought Mark to Island Equipment. Pool met Mark’s wife and during the course of the conversation she explained how Mark was unemployed but had had experience in the rental equipment business. Pool and Paul interviewed him and hired him on the spot. “He’s always got a smile on his face and something positive to say to everyone that comes in the shop.” Poole’s wife, Kathy, is the office manager and when it gets busy at the front counter she will join in to help with customers. “She’s been in the business for over thirty years, starting in the industry at the age of 15,” Pool said. “She knows pretty well everything there is to know about rentals.” With her extensive background

With $6 million in inventory, Island Equipment carries anything from lawn and garden items to earthmoving equipment and man lifts CREDIT:ISLAND EQUIPMENT RENTALS

Island Equipment started with four excavators, they now have 18 CREDIT: ISLAND EQUIPMENT RENTALS

in the industry, she’s seen changes in the industry, not only in the reason people rent equipment, but also in the technology used both in the office and in the equipment. “Having computer systems has made scheduling a lot easier and helps you keep track of what’s

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going in and out. With the increased pieces of equipment, we own and rent out now, we couldn’t do without it,” she said. Gerry said that, keeping customers informed is vital. “There usually is a timeline involved with our customers. Especially with some of the larger

pieces of equipment, and for our commercial clients. They have timetables they need to keep. We respect that, so there is always a sense of urgency to keep the customer informed and in the loop.” Both Paul and Pool agree that the rental industry is different from most other businesses

JULY 2017

Delivering equipment across the Island from Victoria to the West Coast and even to Haida Gwaii CREDIT:ISLAND EQUIPMENT RENTALS

Gerry Pool (centre) getting the Island Equipment Rentals sign installed at the new location in Duncan CREDIT:ISLAND EQUIPMENT RENTALS

because of the variation in services and products it provides. “We have a wide variety of equipment to maintain. From weed eaters to 18,000 pound excavators. Our shop foreman, Tom Spratt, is a farm boy who I think was born with a wrench in his hand. He isn’t just one type of mechanic; he can fix and maintain the whole spectrum of products we carry, including electric equipment,” said Pool. Paul added that Spratt and several other employees were with Highway Four before Cat took over and that he and Pool inherited good people. The growth potential for the

business is strong. Island Equipment has seen it across the Island, from companies not wanting to buy their own equipment, finding it more financially feasible to rent. “As the Island and Province’s infrastructure grows, so does our business,” said Paul. “We’ve serviced projects from Victoria to Port Hardy, to the West Coast and even over to Haida Gwaii. We don’t like to say ‘no’ to customers. If you need something and we don’t have it, we’ll find it. There has always been a sense of urgency in everything we do.” It’s an attitude that means no headaches for customers. But it also encourages growth.

“We opened the Duncan store because of an increased demand for ou r product on the Gu l f Islands and Greater Victoria region. The shop is a 2,000-sq. ft. facility and offers the same products and service as our main store in Parksville.” Keeping track of the trends and needs of its clients helps Island Equipment know when to buy what equipment. “The system tracks what people like,” explained Paul. “When we first took over we had three scissor lifts, now we have 60, because that’s what our clients needed. It was the same with the excavators. We started with four

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Gerry Pool and Larry Paul bring the perfect blend of skills and personality to ownership of Island Equipment Rentals CREDIT:ISLAND EQUIPMENT RENTALS

and now have 18. Keeping track is important because it lets us anticipate client needs.” For Kathy, the ability to track equipment, trends and customer needs has been one of the best changes in the industry. “We can now anticipate what customers will need and be ready for them. That is important for our clients on a short timeline.”

With a good working relationship between the partners and a staff that understands the needs of the rental industry, Island Equipment’s new brand and logo is well positioned to be seen across the Island. I sl a nd E qu ipment R enta l s is now at 5130 Polkey Road in Duncan and at #1-1009 Allsbrook Road in Parksville. www.islandequipmentrentals.com

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JULY 2017

Import Insights: What’s the big deal? It’s just paper….

s a Licensed Professional Customs Broker, I deal with clients who frequently wonder why we are so focused on Customs compliance on their behalf. Canada Border Ser vices has wide-ranging, unfettered power when it comes to admittance to Canada of persons and goods. If documents are not “true accurate and complete”, there are a range of options available to CBSA - which can be a chance for the importer to self-correct as soon as you have “reason to believe”, or they can take enforcement action under the Administrative Monetary Penalty System. This enforcement action can lead to seizure of the goods and monetary penalties that can range from $150 to hundreds of thousands of dollars. The avenues of appeal are slim to none. A common myth is: “There is no Customs Duty; the goods are made in the USA.” While this may be the case, without the properly completed low value NAFTA attestation (for goods valued

under CA$2,500), or a properly completed NAFTA Certificate of Origin that is able to withstand an audit by CBSA, they have the power to re-assess and apply Customs Duty, additional GST, penalty interest and a monetary penalty starting at $1,000. If the importer discovers un-declared or mis-declared goods on arrival, the importer has a duty to declare and correct the error. Lastly, Canada Border Services has the authority to conduct audits for compliance. They may select a speciﬁ c importer or a targeted “industry” and require a sample selection of entries to audit. If errors are found, they have the right to raise the audit to all entries for the past four years. Non-compliance must be corrected by the importer, which may lead to additional Customs Duties, GST, Interest and possible monetary penalties. So yes, it is a big deal. The paper has to be correct. Be sure to read next month’s article on importing goods by ocean carrier: It could be smooth sailing, or monstrous waves. Brian O’Connell is President of ISL Customs Brokers and a Professionally Licensed Customs Broker Importing – Shipping – Logistics.

KEEP IN TOUCH IS SIMPLE YET EFFECTIVE A regularly scheduled phone call—just to say, “Hello”; a monthly or quarterly newsletter about

SALES JOHN GLENNON

mistake too many salespeople make is not keepi ng i n touch w it h former cl ients. It’s not uncommon for past clients to come to a point where they need your product or service again but don’t remember how to get in touch with you. They are more likely to have your competitors’ information handy. (Your competitors are still calling on your client even though you are not.) The odds of obtaining business from a former client are typically better than the odds of obt a i n i n g b u si ne ss f rom c o l d p ro s p e c t i n g . S o, ke epi n g i n tou ch w it h

industry events and trends; or a monthly e-mail regarding new products or services

former clients is not only the professional thing to do, it a l so m a kes good business sense. “Keepi ng i n touch” doesn’t mean pestering t h e m—p u s h i n g fo r a s a l e. It s i mply m e a n s letting them know that you are still there, ready to provide service when necessary. T h i s c a n b e a c c o mplished in various ways: a re g u l a rl y s c h e d u l e d phone call—just to say, “ Hel lo”; a mont h ly or qu a r terly newsletter ab out i ndu st r y events and trends; or a monthly e-mail regarding new p ro d u c t s o r s e r v i c e s . Don’t try to overwhelm your client; just make it easy for them to find you. John Glennon is the owner of Insight Sales Consulting Inc, an authorized Sandler Training Licensee. He can be reached at jglennon@ sandler.com, toll free at 1-866-645-2047 or visit www.glennon.sandler.com. Copyright 2013 Sandler Training and Insight Sales Consulting Inc. All rights reserved.

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JULY 2017

B&H TIRE HELPS KEEP ISLAND ROLLING FOR 60 YEARS “Over the years we have Chemainus Business Tracks History to When the Trans Canada Highway was a Dirt Road

thrived because of a large and loyal customer base and because our staff are the best at what they do

H EM A I N US - Henry ‘Rex’ Hollett created B&H Tire in 1956 from scratch, before Chemainus had a paved h ig hway, a nd when logg i ng trucks made up the majority of traffic. His son, Tim and grandsons now run the shop that has clocked 61 years of service to the region. “My Nana, dad, and his three sisters came by train to Nanaimo from Newfoundland, staying with friends until Grandpa came home from the war and could join them,” said Tim Hollett, Rex’s son and current owner. “When he was quite young, my grandfather had an accident and couldn’t work so my dad started driving for a trucking company called Born and Weir. At the time, he was 15 years old and too young to drive but he needed to bring money in for the family.” W hen Rex was 24 years old someone suggested that he open up a shop in Chemainus that catered to the tire issues the trucks were dealing with, so in 1956 he opened up the doors on a business fronting a gravel road that’s now the Trans Canada Highway. “Back then there weren’t too many passenger cars. It was mostly off-road logging and flatbed trucks driving on bias tires.” Tim grew up in the industry, working at the shop when he could, in between school and hockey games, on the weekends and during summer break. When he was 20 he started working full time and hasn’t looked back. Today, his son Justin Hollett, 37, and nephew Nathan Hollett, 31, work alongside him, with Justin managing the mechanical and service departments and Nathan taking care of the front end and sales. As succession plans go, Tim

with a strong commitment to doing things well.” TIM HOLLETT B&H TIRE,CHEMAINUS

B&H Tire, after being in business for more than 60 years, knows everything there is to know about tires CREDIT:B&H TIRES

Hollett has it made. He has two family members willing and able to take the reins. “Each of my boys have their different strengths,” said Hollett. “Justin is great at fixing things and he’s a perfectionist. You know whatever he works on is going to be done right. Our customers like that because he’s particular about the details. He’s also very hard working and doesn’t mind putting in the extra time needed to get it right.” A nd Nathan, he explained, is outgoing and great with the customers and has the knack of putting people at ease. “I love my boys,” he said. “We get along well together.” He does emphasize that as exit strategies go, his is flexible so it can be adjusted as the need arises. SEE B&H TIRE | PAGE 24

Tim Hollett, his son Justin and nephew Nathan carry on the family tradition in the tire industry CREDIT:B&H TIRES

Sixty years ago, dialing number 37 would connect you directly to B&H Tire

’Rex’ Hollett began a tradition of exceptional service that is still a cornerstone of the business today

CREDIT:B&H TIRES

Congratulations to B&H Tire on 60 years in business!

Congratulations on your 60th anniversary, we wish you continued success. Serving BC & Alberta since 2008

Tirecraft offers an extensive range of products, including: -Winter Tires -Summer & performance tires -All season tires -Truck tires -Specialty tires -Wheels & rims -Mechanical Services -And More!

Proudly Canadian founded and operated Find a Tirecraft dealer near you at: www.tirecraft.com

JULY 2017

Seaspan Opens Duke Point Terminal Ferry Firm Part Way Through $250M Expansion

Nathan Hollett has a knack for putting people at ease and takes care of the front desk at B&H Tire CREDIT:B&H TIRES

B&H TIRE CONTINUED FROM PAGE 23

“The plan has to be one that everyone understands and is comfortable with. Sometimes different aspects of the business can be more involved, so I have to keep my finger on that pulse, coaching and managing and making adjustments on the go.” It helps that ha l f of B &H’s workforce has been with the company long term. Jim Doward has logged in over 35 years and is the senior service man. According to Hollett, he knows everything there is to know about tires. Evelyn Banks, who joined the company 10 years after Hollett, takes care of the books, reception and the front office and knows all the ins and outs of B&H. “We are pretty low key here; we do the job we’re asked to do. Over the years we have thrived because of a la rge a nd loya l

customer base and because our staff are the best at what they do with a strong commitment to doing things well.” Although B&H deals with all types of tires, from industrial to passenger and everything in between including in-house vulcanizing and new tire sales, it also includes auto repair, brakes, alignment, wheel balancing, shocks, batteries, wiper blades and oil changes. “Diversifying has allowed the business to continue to thrive,” Hollett said. “Every business is related to industry and everybody feels the pain when the economy takes a hit, but making those adjustments in our services, and marketing them over a wide range of industries and products from wheelbarrow to front loader tires, has kept us moving forward.” B&H Tire is at 9351 Trans-Canada Highway in Chemainus

Justin Hollett operates and manages the mechanical and service department CREDIT:B&H TIRES

Chemainus Auto Parts Knowing your business matters. Speak to your local Commercial Insurance Specialist today.

Proud Supporter of B&H Tire Bill Forbes 250.218.0111 604.294.2337 bill.forbes@federated.ca www.federated.ca

(250) 246-4721 Bumpertobumper.ca

Frank Butzelaar Seaspan’s CEO officiated at the grand opening of the company’s newly expanded Duke Point facility

ANAIMO – The grand opening of the expanded Seaspan Ferries Corporation (SFC) terminal at Duke Point near Nanaimo on June 12 is just the latest element in an ongoing $250 million enhancement program of the firm’s fleet and operating facilities. “We purchased Van Isle Barge Services in 2011 which had been running a small operation from Surrey into Duke Point, and of course we ran from Tilbury (in Delta) to the Wellcox facility in downtown Nanaimo. After the acquisition we ended up operating two terminals on the Lower Mainland, Surrey and Tilbury and essentially two terminals in Nanaimo, at Wellcox and at Duke Point,” explained Steve Roth, President of Seaspan Ferries Corporation. “With Wellcox being located where it is in downtown Nanaimo, we were somewhat restricted for size. So as we already had some property at Duke Point we merely added to that - consolidated our operations and built a bigger terminal.” The Duke Point facility is a multi-berth operation located on an 18 acre parcel of industrially zoned land. Costing $44 million the facility took more than a year and half to complete. The new operation cannot handle rail traffic but can accommodate up to 360 trailers at any one time and includes an overflow lot for extra storage. The facility also includes state-of-the-art hydraulic, dynamic-suspended ramps, each 35m x 10m wide. The Duke Point Terminal is just part of Seaspan’s ongoing expansion program. Recently the marine transportation service commissioned a pair of technologically-advanced LNG (liquefied natural gas) fuelled vessels, the Seaspan Swift and Seaspan Reliant, transport vessels that will link Duke Point to the Mainland. Each ship is 148.9 metres

Taking part in the grand opening were (l to r) Steve Roth; Jerry Hong, City of Nanaimo; Frank Butzelaar, Chris Good, Snuneymuxw First Nation

“Essentially we are going to get anything that is coming on or off the Island that travels by truck.” STEVE ROTH PRESIDENT, SEASPAN FERRIES CORPORATION

long and is capable of accommodating up to 59, 53’ trailers. The two ships are the first new vessels added to SFC’s fleet since 2002. The energy efficient ferries will reduce greenhouse gas emissions dramatically, while delivering the highest level of efficiency, performance and reliability. SFC currently operates a fleet of seven ferries out of four terminals. Seaspan currently operates two Vancouver Island terminals, at Swartz Bay near Victoria and now from Nanaimo’s Duke Point. “Our focus is on moving trucks, not the rail cars that used to pass through Nanaimo when the Canadian Pacific Railway operated the downtown facility. Today rail traffic is being moved by Seaspan’s Tug and Barge division, with the cars carried on a specially built rail barge rather than

a rail ferry,” Roth said. “Our customers are essentially truckers and trucking companies. It could be lumber on flatdecks, companies such as Van Kam Freightways Ltd. or Comox Pacific Express who are LTL (Less Than Truckload) trucking companies. You’re going to get companies that are dedicated haulers like GFS (Gordon Food Service). Essentially we are going to get anything that is coming on or off the Island that travels by truck,” he said. The Supervisor of Customer Operations at the Duke Point Terminal Brian Campbell said in a published report the new facility will make Seaspan’s operations more efficient and will help to keep heavy commercial traffic out of Nanaimo’s downtown core. “So we still go to two terminals on the mainland, but it makes it easier for us with customers to diagnose who needs to go where, who should go where on what boats. It’s easier to get the freight off the island that way.” For Roth the opening of the enhanced Duke Point facility is reaching another milestone in the company’s ongoing expansion program. “We’re part way through a $250 million investment in new equipment and terminal upgrades and consolidations, so the service will just continue to keep getting better.” www.seaspan.com

COMOX VALLEY/BUILDING LINKS

JULY 2017

NEW CONDOMINIUM PROJECT IN COURTENAY READY FOR OCCUPANCY IN AUGUST 2017 definition to include retail, accommodation and health and wellness facilities. Kyle Stoudt, a CPGA professional has been hired as the club’s new Golf Professional and Manager of dayto-day operations. The grand opening of the Campbell River Golf and Country Club is scheduled to take place in the Spring of 2018.

BUILDING LINKS Riverwalk Centre is a mixed-use building with 14,000-square feet of office space and 16 loft style condominiums CLARICE COTY

onstruction on the 71-unit residential condominium development called Riverstone is in the finishing stages. Siding and interior finishing is underway and nearly complete. Landscaping is set to begin soon and the entire project will be complete by late July. Residents will be moving in as of August. These condominium units went on sale June 16, with one-bedrooms starting at $160,000 and two bedrooms at $220,000. The units vary in size from 568 to 897 sq. ft. A building permit with a value of $7.9 million was issued for this project in October of last year. Traine Construction is the general contractor for this project. For more information, go to: www.riverstonecondos.ca/ Adjacent to this project on Cliffe

Avenue in Courtenay is a mixed use project called Riverwalk Centre, which includes commercial space on the main floor and condominiums on the upper floor. This project, along with its sister project Riverstone, are both developed by Highstreet Ventures Inc. Concrete and wood framing of the commercial space and condo lofts on the Riverwalk building are now complete. Occupancy is still slated for the beginning of December with tenant improvements for the commercial space able to start in September. This building will include 16 condominiums and 14,000 sq. ft. of commercial space on the main floor of the building. The commercial space is available for sale or to lease. This building is expected to ready for occupancy in November of 2017. Traine Construction is the general contractor

for this project. For more information, go to: www.highstreetliving. ca/courtenay/riverwalk-centre ■■■ Campbell River council gave third reading to a zoning amendment appl icat ion to cha nge property zoning and allow for expansion of the Campbell River Golf and Country Club, formerly known as Sequoia Springs Golf Course. The Mailman’s, a local Campbell River family, purchased the course March 1 and have some exciting changes planned. The new vision for the course includes: expanding amenities and revitalizing the course, a renovation to the clubhouse to upgrade the dining room, meeting rooms and banquet facilities and a state of the art driving range. A spa and wellness centre is also under consideration for the future.

CHAMBER TABLES POLICY AT BC AGM

COMOX VALLEY DIANNE HAWKINS

he Comox Va l ley Chamber recently sent a delegation to the BC Chamber AGM in Victoria where we tabled a policy recommending that the provincial government incorporate robotics classes as credit courses and as part of the curriculum at the elementary and secondary level. As well as increase and maintain education funding for automation, information studies, robotics, mechatronics, and related subjects for public schools to ensure the BC economy remains competitive in an ever changing technological economic environment.

Ch a mb er pol icy development ref lects BC and The Comox Valley’s broad-based membership. E ach ye a r, a s a whole, over 40 pol icy recommendations are brought forth and endorsed at the BC Chamber AGM. T he C o m o x Va l l e y C h a mber is proud to take part i n th is essentia l pol icy development. ■■■ On July 5 The Chamber wrapped up a very successful season with the a n nua l Cha mber Su mmer BBQ at Glacier Greens golf course. 100 members enjoyed delicious ribs and chicken on the picturesque patio. Thanks to Best Buy Courtenay for leading us all in fun networking games and sponsoring this event. T h e C o m o x Va l l e y Chamber welcomed these w ide-ra ng i ng dy na m ic businesses to the Chamber in June: Driftwood Dental, FrankieJo’s Café, Panacea Canada Inc., REDFOX Unmanned Aerial Solutions, Satori Lifestyle Resources and Tree Fever Designs. Long-term members that deserve a mention, not only

for their continuing Chamber support but also for their long time success are: Comox Valley Art Gallery, Parker Marine, and Ski Tak Hut all celebrating 33 years as Chamber members. Excel Career College joined the Chamber in 1990. Simon’s Cycles and The Log Cabin & Bunkhouse joined in 1991 making them both 26 year members. The Chamber is the Comox Valley’s largest and most influential business association; your Business Champion. Our goal i s to power t he people who power t he Comox Valley and beyond. The Chamber is listening to what Busi nesses wa nt: More exposure for their business, highly focused networking, professional learning opportunities, business leadership, and solid connections.

Approval of the application would update the golf course

Clarice Coty is the editor of Building Links. Contact: clarice@ buildinglinks.ca or find Building Links on Facebook at www. facebook.com/BuildingLinks

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CELEBRATING ETHICS ...BBB Torch Awards Do you know of a business that stands out from the crowd when it comes to marketplace ethics? A business that consistently goes above and beyond your customer service expectations? Do you know of a company that is committed to being honest and fair in all their business practices and stands behind their promises? If you do, now is the time to nominate them for a BBB Torch Award. Each year BBB serving Vancouver Island celebrates and honours companies that are making a difference in our Rosalind Scott, BBBVI President & CEO community and leading the way to build a more trustworthy marketplace at our annual Torch Awards celebration.

a special thanks to our

Community Partners

Throughout the year we collect nominations from customers and other local businesses, and ask nominees to share with us the story of what a company has done to demonstrate that they are worthy of winning a prestigious BBB Torch Award. Once nominations are received, BBB staff review the nominations and organize them into different categories and groupings that fairly represent the companies that are being honoured. A small panel of judges then screens all the nominations, picking out the best ones to become Torch Award ﬁnalists. Next a larger panel of independent judges from the local business community once again review the nominations by speciﬁc categories and carefully choose a winner in each category. Judges will make their decision on which company should win a Torch Award in each business category based on how well the nomination explains the company’s commitment to: 1) Ethical Decision Making – Does the company demonstrate positive, honest, fair, reliable business practices? How does the company treat its customers, employees, suppliers/vendors/contractors and the community at large?

*Trade-mark of the Council of Better Business Bureaus used under license.

2) Trustworthiness – Can the company be trusted to deliver on its promises? 3) Customer Service Excellence – Does the company strive to go above and beyond in its operations, services and commitment to customer satisfaction? 4) Community Engagement – How does the company take a leadership role in supporting the greater community of which it is a part? Anyone can nominate a business for a Torch Award. It is important to note that BBB is looking for a good story – a story that contains concrete examples of the nominator’s personal experience doing business with the company.

Engage with Us! Have a favourite social media site? Join us and get real time updates on scams, business tips and local events. BBBVancouverIsland

To nominate a business for a Torch Award, go to the BBB website at: bbb.org/Vancouver-island and ﬁll out our online Torch Award nomination form.

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BBB will then announce and celebrate the Torch Award ﬁnalists and winners at an annual dinner event and awards gala in November 2017.

Ros Scott

The deadline for nominations to be submitted for the 2017 Torch Awards is August 25, 2017. For more information about BBB serving Vancouver Island and the Torch Awards go to: bbb.org/Vancouver-island.

Or BBB of Vancouver Island

WELCOME OUR NEWEST ACCREDITED BUSINESSES For more information on becoming a BBB Accredited Business call: 250.386.6348 ext. 115.

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Seaveyors Environmental and Marine Services Ltd. (Courtenay)

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JULY 2017

Farmed Shellfish and Seafood Finally Entering The Mainstream BC Shellfish & Seafood Festival provides overview and pictures of progress in vital industry BY MARK MACDONALD

Fish Soil Amendment. As the conversation around farmed aquaculture slowly changes, operations like Lois Lake should benefit, since anyone wanting to know where their fish was reared can see the quality of the operation and the strict standards utilized to produce a consistent, dependable product. Ned Bell, Ocean Wiseâ&#x20AC;&#x2122; Executive Chef from the Vancouver Aquarium, answered a question at the end of his presentation about what

BUSINESS EXAMINER

OMOX VA LLEY â&#x20AC;&#x201C; Momentum is building in the aquaculture industry, as those attending the BC Shellfish & Seafood Festival can attest. Attendees were offered a number of seminars providing state-ofthe-industry overviews by reputable panelists, as aquaculture is gaining traction despite having to wade through tedious government bureaucratic guidelines and slowly changing the dialogue to positivity about farmed products. The June 9-18 festival in the Comox Valley featured over 40 events and tours, and also offered registrants opportunities to visit seafood farms in the region like Fanny Bay Oysters, Manatee Holdings hatchery in Royston that works with geoduck, sea cucumbers, scallops and oysters, the Salish Sea Foods processing plant and wine and spirit producers. T he a lways popu la r I nternational Buyers & Media Reception was a hit, offering visitors a chance to mill around the downtown Courtenay epi-centre and taste everything from geoduck and prawns to salmon and oysters. Guest chefs included Nathan Fong of Fong on Food, Chris Whittaker of Forage in Vancouver, and Ronald St. Pierre of Courtenayâ&#x20AC;&#x2122;s Locals Restaurant and a team from Edd Moyesâ&#x20AC;&#x2122; Blackfin Pub in Comox. Seminars were well attended and informative. Another seminar titled â&#x20AC;&#x153;New cultured species in British Columbiaâ&#x20AC;? shared the progress being made in newer aquaculture products that are making inroads in the marketplace: Sea urchin and sea cucumber, Arctic char, sablefish and sturgeon. Justin Henry of Target Marine Northern Divine calls sturgeon â&#x20AC;&#x153;BCâ&#x20AC;&#x2122;s most versatile fishâ&#x20AC;?, noting it is becoming increasingly popular with diners who donâ&#x20AC;&#x2122;t have to dodge bones while enjoying its white, tasty texture. That has opened up new avenues for sturgeon, which is mostly known for its eggs that become caviar that sells for $5,000 a kilogram. Stu rgeon f i n soup is one by-product, as is smoked sturgeon. Dehydrated sturgeon tails become pet treats. Terry Brooks of Golden Eagle Sable Fish says they could export 100 per cent of their product, as â&#x20AC;&#x153;Japan covers 90 per cent and China would like more.â&#x20AC;? â&#x20AC;&#x153;The hardest place to market sablefish is in Vancouver, because of the â&#x20AC;&#x2DC;Fâ&#x20AC;&#x2122; word (Farmed), he noted. â&#x20AC;&#x153;Seafood Fraud & Traceabilityâ&#x20AC;?, featuring Dr. Xiaonan Lu of the University of British Columbia and Dr. Robert Hanner of the University of Guelph.

he considered to be â&#x20AC;&#x153;sustainable seafoodâ&#x20AC;?. His reply: â&#x20AC;&#x153;Well-managed fisheries and responsible aquacultureâ&#x20AC;?. â&#x20AC;&#x153;I think we need to be realistic about the future,â&#x20AC;? he said. â&#x20AC;&#x153;We need to have it as one conversation. Wild fish is the last wild protein that we still get to eat. Itâ&#x20AC;&#x2122;s not a right, itâ&#x20AC;&#x2122;s a gift.â&#x20AC;? Bell noted that itâ&#x20AC;&#x2122;s been a long journey, but chefs are increasingly choosing farmed salmon because it is good quality, and consistent.

NORTHERN ROPES & Industrial Supply Ltd. Bill Vandevert is Manager at the Lois Lake steelhead salmon farm owned by Agrimarine Technologies Inc., which has its product in popular BC restaurants like The Keg and Cactus Club, as well as Costco Dr. Lu noted recent â&#x20AC;&#x153;construction of advanced spectroscopic techniques to detect food fraud and adulterationâ&#x20AC;? have allowed for a clearer picture of what is happening with our food sources. Citing examples such as the 2010 case where dairy products in China were laced with melamine paint, and horse meat being presented as beef in Germany in 2013, Dr. Lu noted that in December, 2016, an estimated $230 million worth of fake alcohol and food was sold and consumed in North America. The majority of that took place in fish and seafood. One survey detected 18 per cent of fish and seafood in Seattle was mislabeled; 38 per cent in Northern California, and 52 per cent in Southern California. â&#x20AC;&#x153;Do we know what we are eating?â&#x20AC;?, attendees were asked, as examples were given how shark and Asian catfish are passed off as flounder or halibut. Oilfish has been sold as white tuna in the United States, as swordfish in South America, and as sea bass in Canada. Up to 40 per cent of food labels are mis-labeled. Pacific salmon can actually be Pink or Chum salmon, or sold as Coho or Sockeye. Caviar, which should be Sturgeon eggs, could be other types of fish eggs. To combat such instances of food fraud, Sea Choice has been presented as an international seafood labeling standard to ensure food safety and confirm the origins of species. In a recent report card, Australia was given an â&#x20AC;&#x2DC;Aâ&#x20AC;&#x2122; grade, while the U.S. earned a â&#x20AC;&#x2DC;Dâ&#x20AC;&#x2122;, and Canada, an â&#x20AC;&#x2DC;Fâ&#x20AC;&#x2122;. Problems are being identified and solutions are being realized. What is clear is that as this information becomes public, it becomes increasingly important for consumers to be confident in the knowledge of where their seafood comes from, and how it is grown

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DIVERSE SKILLS GUIDES COURSE AT FAST TIME GRAND PRIX “We met with the right Meeting the Right People, Creating a Complete Business Model and Staying Focused on the Prize Led to the Creation of Dream Race Track

people at the RDN who understood what we were trying to accomplish.” NORM SPANN OWNER, FAST TIME GRAND PRIX

A R KSV ILLE - Over the cou rse of thei r ca reers Doug McLean and Norman Spann have amassed a diverse set of skills and experience. McLean painted aircraft and worked in automotive collision repair; Spann in sales and management for a building supply company. On first look, it doesn’t seem like they would have much in common. But four years ago, the two men joined forces, combining their considerable expertise in the creation of Fast Time Grand Prix Outdoor Naskart Experience. It started 11 years ago at the Saratoga Speedway i n Black C re e k . S p a n n a n d h i s s o n , Aaron, who was racing a figure eight stock car were pitted next to McLean and his crew. When the Spann’s car developed some mechanical issues, McLean asked if he could help. “People at the track are always willing to help out,” McLean explained. “If you’re having trouble, there is always someone who is more than happy to give you a hand.” Doug helped Aaron get the car up and running again and later invited them up to his house to review the videos of the races with a group of friends. That started their friendship. After that it didn’t take the two men long to put their heads together and start etching out plans for what would eventually become Fast Time Grand Prix. “It ended up taking a lot longer than we thought it would,” said Spann. “There was a lot of political red tape and the Regional District of Nanaimo said no to the indoor concept.” “We almost gave up,” added McLean. “We just wanted to get started.”

They even looked into getting the indoor facility located in the City of Nanaimo. “A property in Nanaimo was advertising enough space for what we wanted. But it needed seismic upgrades and sprinkler systems so we asked the realtor for the blueprints. When we asked permission to access them, the owner wasn’t interested in leasing to us. It got to a point of feeling like someone was constantly putting up roadblocks,” said McLean. But although the roadblocks for putting together their dream indoor facility were plentiful, both men emphasized that there were some strong positives. “By the time the RDN approved the outdoor facility, we had put together a very thorough and complete business model,” said McLean. “We were constantly redoing it and taking it back in to the RDN so the plan was flawless. We had everything we needed.” Of course, they also had to build a scale model of the facility, pointing out that it had to look professional. On a sheet of plywood they added buildings, match box cars and, for the rubber tire crash guards lining the track, McLean cut individual pieces of an old fuel line to the size of tires. “One day Doug called me over to show me what he had built. It was pretty impressive and very close to scale.” McLean and Spann eventually changed their vision to satisfy the District’s requirements, altering it from a year-round facility to seasonal and from indoor to outdoor. “We met with the right people at the RDN who understood what we were trying to accomplish and though it was frustrating and a long process, they did come

The go-carts are momentum style - maintain your momentum, and you maintain your speed. CREDIT:FAST TIME GRAND PRIX

Last year, a group of about 15 Lamborghinis doing a fund raiser for kids and youth in Vancouver stopped by the track for a visit CREDIT:FAST TIME GRAND PRIX

through,” Spann said. “We got approval from the Regional District on March 26. Our goal was then to get the track up and running by May 31,” said McLean. “We did everything ourselves working 16 hour days. We hired some guys to help out and we hit our target. It took us 76 days.”

Congratulations Fast Time Grand Prix!

“When we first started, we had to bring in a bulldozer and it took a week of levelling, pushing off two feet of topsoil and then laying down gravel so the track would have proper drainage.” An existing portable building shell was turned into space for office, washrooms and customer area; two large shipping

Jason Kirouac, RD Full-Service Denture Clinic

containers were brought in for storage and a canopy installed in-between them for working on the go carts. “It has a carnival-like atmosphere,” said Spann. For the track design, McLean and Spann took very different routes to come up with the perfect track, with just the right curves,

Congratulations From all of us at Speedy Glass

Two Island Locations: Courtenay-

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Port Alberni-

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JULY 2017

Fast Time Grand Prix hires seasonal staff who are enthusiastic about every race. CREDIT:FAST TIME GRAND PRIX

For Doug and Norm the best part of their business venture is seeing all the happy smiling faces of their customers CREDIT:NORM SPANN

People come from across the Island to race around the track from ages 11 and a half to older CREDIT:FAST TIME GRAND PRIX

Fast Time Grand Prix offers Nascart racing on a half kilometre outdoor facility with a 35-turn road course CREDIT:FAST TIME GRAND PRIX

in just the right places. “I would get home from work and get coloured scrap paper, tape them together on the table like graph paper and draw out different designs,” said McLean. “It was painstaking work. I showed it to Norm and he pulls out pages of printouts from a computer software program that, he explained, took a few clicks to draw it out.” After the long wait for approval, putting together the actual facility moved quickly, and with a positive outlook the men were eager to get started on their plan. “We are very glad that we now have a half kilometre outdoor facility with a 35-turn road course,” McLean said. “It’s intense work and we put in long hours. But as a seasonal business we can work from mid-March to October 31 and then regroup, re-energize, rebuild and rethink. The other positive is that with seasonal, people don’t get bored with the amusement. Instead, there’s a sense of anticipation for its reopening.”

The payoff for both men has been seeing so many smiling faces. “We have regular customers that can’t wait to get back here. They have a lot of fun,” Spann said. Wanting that fun to go on had

driven the men to ensure that safety and fun go hand in hand. They chose a European design gokart for their rental units because of the safety skirting and engineering behind the kart’s design. “The key with go-karts is not

so much speed as handling. You don’t have to go the maximum 50 km/h. It’s all about control. These are momentum style carts - maintain your momentum, and you maintain your speed.” There are league races at the track that help fine tune drivers’ skills. Spann explained that this year the weather played havoc with the league, but now that the season is officially here, league play will happen in September. “We have cash for winners,” he said. “And other local businesses put in prizes for random giveaways.” This year they have also incorporated a new amusement sport - Archery Tag. “We noticed that people were spending time between races and when we have groups coming they can wait up to half an hour. It got our wheels spinning about what

else we could bring to the track. I saw archery tag on the internet and brought it to Doug’s attention. We tested it first with the staff; they liked it, so at the end of June we officially launched it.” A 30 x 80-foot arena holds the battles. It has a canopied roof and open sides with netting. The arrows are non-lethal foam tip. Play is either with four on four or up to eight on eight and works on a point system. The team with the most points wins. It’s like a combination of Dodgeball and Paintball with no welts or stains.” For both men, this is a dream job. They own a business built around providing fun for ages 11 and older, they have winters off and, most importantly, they get to tinker with carts. Fast Time Grand Prix is at 1460 Springhill Road in Parksville www.fasttimegrandprix.ca

Your Priority is Business… Our Priority is You

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30 WHO IS SUING WHOM The contents of Whoâ&#x20AC;&#x2122;s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 0807159 BC Ltd 201-2377 Bevan Ave., Sidney, BC PLAINTIFF Progressive Home Warranty Ltd CLAIM $141,041 DEFENDANT 0964919 BC Ltd 301-910 Fitzgerald Ave., Courtenay, BC PLAINTIFF All Island Equities Mortgage Investment Corp CLAIM $1,663,073

JULY 2017

CLAIM $20,502 DEFENDANT Boorman Investment Co Ltd 7th Floor, 1175 Douglas St., Victoria, BC PLAINTIFF Maber, Jenny CLAIM $8,564 DEFENDANT British Columbia Ferry Services Inc 500-1321 Blanchard St., Victoria, BC PLAINTIFF Simpson, Sheila CLAIM $25,176 DEFENDANT C1 Contractors Ltd 813 Goldstream Ave., Victoria, BC PLAINTIFF Vantreight, Ian Stuart CLAIM $15,656

DEFENDANT 1003708 BC Ltd 321 St. Julian St., Duncan, BC PLAINTIFF Mazzei Electric Ltd CLAIM $52,952

DEFENDANT Campbell River Fibre Ltd 9701 201 St., Langley, BC PLAINTIFF Carmac Diesel Ltd CLAIM $6,157

DEFENDANT All Season Tire Co Ltd 2222 Alberni Hwy, Coombs, BC PLAINTIFF National Tire Distributors Inc

DEFENDANT Comox Valley Farmers Market Association Box 3301, Courtenay, BC PLAINTIFF

McNeice, Trina CLAIM $25,176 DEFENDANT Deramore Construction Services Inc 33695 South Fraser Way, Abbotsford, BC PLAINTIFF Dalcon Construction 2001 Ltd CLAIM $242,852

Image Pro Exterior Contracting Inc 1032 Nakini Pl., Brentwood Bay, BC PLAINTIFF Michigan Projects Ltd CLAIM $104,155 DEFENDANT Ink Media Inc 2056 Glenidle Rd., Sooke, BC PLAINTIFF Westra, Thomas Edward CLAIM $46,500

DEFENDANT Fisgard Asset Management Corporation 26 Bastion Square, Victoria, BC PLAINTIFF Echelon General Insurance Company CLAIM $10,167

DEFENDANT Island Centre of Hockey Excellence Ltd 2657 Wilfert Rd., Victoria, BC PLAINTIFF G Reid Holdings Ltd CLAIM $303,481

DEFENDANT Ground Effects Excavating Ltd 2135 Sherrit Dr., Nanoose Bay, BC PLAINTIFF Minhas, Gurpreet CLAIM $25,176

DEFENDANT Island Water Hauling Inc 3272 Roper Rd., Ladysmith, BC PLAINTIFF Berks International Ltd CLAIM $14,130

DEFENDANT Hillside Veterinary Hospital (ANC) Ltd 200-911 Yates St., Victoria, BC PLAINTIFF Gagne, Pierre CLAIM $25,206

DEFENDANT Mortel Development Ltd 157 Trunk Rd., Duncan, BC PLAINTIFF ABL Masonry Ltd CLAIM $14,822

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Housing Society 7601 East Saanich Rd., Saanichton, BC PLAINTIFF Maber, Jenny CLAIM $8,564 DEFENDANT Trident Custom Homes B16-4012 Jingle Pot Rd., Nanaimo, BC PLAINTIFF Duck, Howard Robert CLAIM $10,216 DEFENDANT Trisura Guarantee Insurance Company 3020-1055 West Georgia St., Vancouver, BC PLAINTIFF J Robbins Sand and Gravel Ltd CLAIM $319,886

MOVERS AND SHAKERS

JULY 2017

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NORTH ISLAND North Star Cycle is celebrating their 25th year of serving the Port Hardy community at 2-7210 Market Street. Paul Carver is the new Chief Administrative Officer (CAO) for the Village of Port Alice. Carver comes with over 30 years of civil engineering experience, including 28 years working directly in local government. Dr. Preianathan Armogam and Dr. David Whittaker are no longer seeing patients at the Port Hardy Health Care Centre. Both doctors were looking after patients while the centre was recruiting and have now returned to the Port McNeill Medical Clinic. Port McNeill Fire Chief Tasos Baroutis has stepped down from his position and former Deputy Fire Chief Dean Tait has been promoted to Acting Fire Chief. Lisa Harrison has returned to the North Island Gazetteâ&#x20AC;&#x2122;s sales team.

CAMPBELL RIVER The Campbell River Comfort Inn and Suites has been named the Canadian Choice Hotel of the Year at Choice Hotels International 63rd annual convention recently held in Las Vegas. Owner and General Manager Jonathan Shead was present to receive the award on behalf of the hotel. Campbell Riverâ&#x20AC;&#x2122;s Discovery Pier held their grand opening on June 17 with new operators, the Campbell River Womenâ&#x20AC;&#x2122;s Centre. The Discovery Pier is at 655 Island Highway. The new Dairy Queen restaurant is slated to open in July on Dogwood Street. Campbell River Toyota welcomes Kim Dougan to their team at 2785 North Island Highway. John Owens has been named top salesperson of the month at Bill Howich Chrysler. The dealership is at 2277 North Island Highway. Markâ&#x20AC;&#x2122;s Safety Centre Ltd. is celebrating their 30th year in business at 1930 Island Highway. The Quinsam Hotel, Campbell Riverâ&#x20AC;&#x2122;s iconic 100-year old hotel at 1500 Island Highway, has been destroyed by an overnight fire. Hydro Clean Hull Wash is a new business now open at Campbell Riverâ&#x20AC;&#x2122;s Coast Discovery Marina. The business offers semi-automatic boat washing and is the first of its kind in Canada. The Campbell River Chamber of Commerce recently elected their board of directors for 2017/18 at their AGM. Corby Lamb, the president and owner of Capacity Forest Management has been re-elected as Board Chair. The board of directors includes Bev Herperger of Anchor Inn and Suites, Cheryl

Oâ&#x20AC;&#x2122;Connell of North Island College, Craig Willett of Bailey Western Star Trucks, Curtis Wilson of Nanwakolas Council, Dale Henderson of Coastal Community Credit Union, Dave Hamilton of Black Press, David Minato of Grieg Seafood, Debra Cunningham of Quay West Kitchen and Catering Inc, Gina Forsyth of Gina Forsyth Inc, Julia Chenard of Chan Nowosad Boates, Leona Perkins of Waypoint Insurance, Randall Heidt of North Island College and Terry Storey of Iris the Vision Group. The City of Campbell River has hired Kirsten Soder as executive manager of destination marketing for Tourism Campbell River and Region. Soder joins the tourism team from Tofino where she held the position of Executive Director of Tourism Tofino. She will begin her position on August 1. Carly Pereboom has recently filled the role of assistant manager of destination marketing for Campbell River. She previously held the position of executive director at the Port Hardy Chamber of Commerce. The City of Campbell River received the marketing innovation award from the BC Economic Development Association. The award was presented in recognition of the Cityâ&#x20AC;&#x2122;s â&#x20AC;&#x153;Campbell River Investment Portalâ&#x20AC;? they launched in February which makes data more accessible for investors and others in Campbell River.

COMOX VALLEY Van Isle Veterinary Hospital in Courtenay has been honoured with the 2017 BC SPCA Veterinarian of the Year Award at the societyâ&#x20AC;&#x2122;s annual awards ceremony in Richmond. Van Isle Veterinary Hospital is at 1111 Braidwood Road. Nootka Marine Adventures, Vancouver Islandâ&#x20AC;&#x2122;s largest fishing resort operator, has established a head office in Courtenay at 1392 Seaview Road. Nootka Marine operates three resorts, two in Nootka Sound and one in Esperanza Inlet.

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Coastal Community Private Wealth Group welcomes Tamara Carter to their team as a Personal Insurance Consultant at 291 4th Street in Courtenay. White and Company Lawyers and Mediators has introduced Gavin Mather to their team at 306 â&#x20AC;&#x201C; 1819 Beaufort Avenue in Comox. Gavin specializes in family law including separation agreements, divorce, parenting issues and child protection. The Bandwagon is a new vegan food truck operated by Elizabeth and Trevor Burdock at one of the city-licensed spots at the Air Park on Mansfield Drive. Bigfoot Donuts is a new doughnut cafĂŠ open at 463A Fifth Street in downtown Courtenay. The store is owned and operated by local residents Lyndsey Bell and Jay Valeri. Brian McLean Chevrolet Buick GMC congratulates Ryan Sykes on being the top SEE MOVERâ&#x20AC;&#x2122;S AND SHAKERS | PAGE 32

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32 MOVERS AND SHAKERS CONTINUED FROM PAGE 31

salesperson of the month. The dealership is at 2145 Cliffe Avenue in Courtenay. Fit Chiropractic and Sport Therapy announces the addition of Dr. Simon Conde to their team at 526B Cumberland Road in Courtenay. Sunwest RV Centre welcomes Damon Bell to their sales team at 2800 Cliffe Avenue in Courtenay. Bailey Western Star Trucks has donated $5,000 to the North Island College Heavy Duty Apprenticeship program. The funds were used to purchase four transmissions for students to use in training.

MOVERS AND SHAKERS Blue Door Audio Video has moved to a new location in the Heritage Centre, beside Serious Coffee at #10 – 1209 Island Highway Easts in Parksville. Pharmasave Qualicum Beach congratulates Cheryl Perrino on her retirement after working with the company for 24 years. Pharmasave is at 720 Memorial Avenue. Ascent Helicopters’ pilots have received training and are now approved to offer night transportation in medevac, search and rescue and powerline emergency services. Ascent Helicopters is at 1550 Springhill Road in Parksville.

Sieffert’s Farm Market is now open for the 2017 season on Knight Road in Comox.

Arrowsmith Greenhouses is celebrating their 25th anniversary at 2880 Alberni Highway in Qualicum.

PARKSVILLEQUALICUM

Salt Pizzeria has been opened by Howard and Marion Robertson at 840 Aberdeen Drive in Parksville.

Trio Projects Ltd. of Parksville recently won the Single Family Builder award at the Fortis BC Efficiency in Action awards. Melissa Tracey, president of Trio Projects was presented the award for choosing the most energyefficient natural gas appliances available for Tilba Terrace, a 13-unit, single-family home development in Parksville.

Gerry Bickerton has resigned as the head coach of the Quality Foods Oceanside Generals and will now serve as president. Jesse Hammill has taken over as head coach and will continue to serve as general manager. Vic Ingram of Ingram & Associates accounting in Parksville is retiring.

PORT ALBERNI Double R Meats recently celebrated their grand re-opening under new ownership at 3030 3rd Avenue. New owner Dallas Ward was born and raised in Alberta and continues to use the traditions, suppliers and recipes from the previous owner. The Treasure Our Young Ones Childcare Centre celebrated their grand opening recently. They are located next to the Port Alberni Friendship Centre on Fourth Avenue. Haven Living Apothecary has opened a pop up shop in addition to their location in Adelaide Mall. The pop up shop opened at the end of June and is at 5039 Johnston Road in the location of the former Curious Coho Books. The shop features artisan workshops and free paint demos. Live Love Laser is a new laser hair removal, skin resurfacing and rejuvenation, and body contouring salon at 4521 Gertrude Street. Lisa Nogier has moved her business Island Collectibles from Nanaimo to Port Alberni in Southgate Centre on Gertrude Street. Re/Max Mid-Island Realty welcomes Bev Mullen to their real estate team at 4213 Princess Road.

JULY 2017

The Huu-ay-aht First Nations have purchased three properties from Western Forest Products (WFP) in Sarita Bay for $3-million. The land includes WFP’s dry land sort in that area of the inlet. The agreement also includes a long-term lease back of the dry land sort to WFP, an agreement to harvest 200,000 cubic metres of timber from Huuay-aht Lands and an employment training agreement to boost Huu-ayaht’s workforce participation in the forest industry. Codfathers Fish Market at Harbour Quay has reopened following a renovation at 5413A Argyle Street. The store owners have plans to expand the business to include new products and enhanced distribution of their signature smoked salmon and peeled shrimp to grocery stores and restaurants on Vancouver Island. The Alberni Valley Chamber of Commerce elected their new board during their recent AGM. The new executive includes Brad Minton (President), Jan Lavertu of Home Hardware (Past-President), Deb Haggard of Community Futures (Vice-President), Kris Patterson of Pacific Chevrolet (Second VicePresident), Sarah Jones of Walk the Coast (Secretary), Taurean Seib of Coastal Community Credit Union (Treasurer). The new board of directors includes Malcolm Menninga of Duradeck, Alicia La Rue of Thrive Design and Apparel, Brian Callender of CBI Rehab in Motion,

Daniel Savard of Swept Away Inn, Rebecca Palmer of Gayle’s Fashions, Nicole Mitchell of Staples, Bill Brown of AV Employment and Cindy Solda of Solda’s Restaurant. Congratulations to Rosanne Doiron and her team at Trends Design Team, which has been awarded Best Family Hair Salon 2017 by Lux Magazine’s Health and Beauty Awards. Boomtown Café has opened their doors for business on Argyle Street next to Azalea Flowers and Gifts. The Alberni Valley Regional Airport reopened to limited air traffic on May 21 while the remainder of the runway is expected to open on July 15. Carrie Nahorney of Mini Miracles Preschool has been recognized with a Certificate of Achievement for Early Childhood Education at the Prime Minister’s Awards for Teaching Excellence. The awards have honoured over 250 early childhood educators for their excellence since their creation in 2002. The Heritage Place recently celebrated their 10th anniversary at 4200 10th Avenue. Bistro Breizh is a new mobile concession stand operating at Tyee Landing and at West Coast General Hospital. SEE MOVER’S AND SHAKERS | PAGE 33

MOVERS AND SHAKERS

JULY 2017

MOVERS AND SHAKERS CONTINUED FROM PAGE 32

TOFINO-UCLUELET The Place Furniture Appliances and Electronics is celebrating their 40th anniversary at #3 – 1950 Peninsula Road in Ucluelet. Tofino Resort and Marina has installed a new boat dock for community members and sailors. The new marina increases mortgage capacity from 32 small vessels to about 53. Tofino Resort and Marina is at 634 Campbell Street.

Vanden Elsen as their new service manager at 3851 Shenton Road. The dealership also named Connor Sherriffs as their top salesman of the month. The recently formed Clippers Hockey Society has elected a new board of directors. The directors are Graham Calder (Chairman), Paul Manhas (Vice-Chairman), and Jim Olsen (Secretary-Treasurer). Country Grocer has received the MS Society’s Division Award of Merit for their support of the society’s programs throughout Vancouver Island and in Greater Victoria.

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Kirsten Michieli is the top salesperson of the month at Nanaimo Toyota at 2555 Bowen Road.

NANAIMO Midland Tools on Terminal Avenue has opened a retail area for their tarp section on the former Dulux Paint lot. Midland Tools is at 424 North Terminal Avenue. Ajac’s Equipment recently celebrated their 50th year in business at 160 Cliffe Street. ProPacific Restorations DKI has received the award for performance excellence at the recent annual Contractor Connection Conference. This award is based on the 2016 performance results for all Contractor Connection network members across Western Canada and is presented to the company that delivers the best performance for customer service and support. Nanaimo Christian School has begun an expansion to add five classrooms and a double-sized gym. The new 10,000 square foot gym and classrooms will be joined by a new music room and commercial kitchen. The first phase of additions is expected to be completed by next May. Graham Davies of DenMar Electric and Neil Roberts of Houle Electric were recently presented with a Gold Seal Certificate by the Vancouver Island Construction Association. The certification program is designed for working professionals involved in general, electrical or mechanical contracting, roadbuilding and heavy construction or specialty trades. The Vancouver Island Regional Library branch at Country Club Centre is now open after months of construction. The new branch is replacing the old Wellington branch on Barons Road.

Bernie Dumas, president and CEO of Nanaimo Port Authority is retiring. His last day with the organization will be on September 30. Quality Foods is celebrating their 35th year in business at locations across Vancouver Island. Harbourview Volkswagen has named Sean Krepps as their top salesman at 4921 Wellington Road. The Nanaimo News Bulletin announces Greg Sakaki has been promoted to managing editor of the newspaper. Sakaki spent the last 13 years as sports editor of the publication.

LADYSMITHCHEMAINUS Royal LePage Ladysmith has appointed Jennifer Merilees as their new Manager.

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Pam Boudreault retired on June 30 from Ladysmith Family Practice Clinic after 25 years of work as a medical office assistant in Ladysmith at 111 4th Avenue. New businesses in Ladysmith: Oleg Slavzhelto has opened Day and Night Studio at 32 High Street, which converts VHS tapes to DVD and HDD formats. David Shortill has opened The Risk Doctor at 4997 Christie Road. Cap’n Jacq’s Canvas and Sails is now open as well.

Royal LePage Nanaimo Realty announces the addition of Jason and Dawn Burrows and Graeme MacPhail to their Royal Service Group at 4200 Island Highway. KC’s Boutique and Petite Women’s Clothing is celebrating their 10th anniversary at Upper Longwood Station, 1-5771 Turner Road.

Heatherbrae Construction has taken over the former site of VI Modular homes at 9534 TC Highway in Chemainus.

Dana Giles has taken over ownership of Heather Hughes Interiors Custom Blinds and Draperies. Following the sale, former owner Heather Hughes is retiring.

COWICHAN VALLEY

Steve Marshall Ford has appointed Rob

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The Chemainus Theatre celebrated their 25th season with the Theatre Festival on June 23.

Chemainus Secondary School teacher Janet Ruest has received a Prime Minister’s Award for Teaching Excellence for her innovative approach to education. Ruest is a Grade 9-12 social studies, history and law teacher and is among twenty educators from across Canada who are receiving the award.

During Vancouver Island University’s June convocation ceremony the university awarded honorary doctorates to four recipients. Jeffrey Carl Simpson, Michael Audain and The Honourable Judith Guichon, Lieutenant Governor General of British Columbia each received Honorary Doctor of Laws, while Phil Nuytten was awarded an Honorary Doctor of Science.

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MNP has named Chris Duncan as a partner of the firm, working out of their Duncan office at 372 Coronation Avenue. Chris holds the role of Regional Leader for Forestry and Forest Products Services and is a member of MNP’s Private Enterprise group. United Greeneries, a licensed marijuana producer which currently has a 16,000 square foot facility in the Cowichan Valley Regional District, will be expanding and hiring 100 SEE MOVER’S AND SHAKERS | PAGE 35

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OPINION

JULY 2017 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca

PUBLISHER/EDITOR | Lise MacDonald SALES | Shawn Bishop – shawn@businessexaminer.ca, Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS | Julia MacDonald, John MacDonald, Beth Hendry-Yim, David Holmes, Kristin Van Vloten WEBSITE | John MacDonald – john@businessexaminer.ca

POLITICAL INSTABILITY HOLDING BC’S ECONOMY HOSTAGE

MARK MACDONALD

usiness likes certainty. Business can’t be happy with what is happening in Victoria these days, as from one day to the next, it is anything but certainty. Almost every group and organization is being “targeted” in either the campaign promises of the NDP/Green coalition, or the Throne Speech, dubbed the “clone speech” by Vancouver Province columnist Michael Smyth. Except the business community, which, at the end of the day, will be saddled with paying for the enormity of the promises made, if indeed they are kept at all. The tremors have already started in some corners. It’s not just the Site C dam project, the companies that have geared up to build, and the 2,200-plus workers onsite that the two-headed Green/ NDP monster has its sights on that

are trembling at a potential stopwork order. It’s other companies and sectors that wonder what is next. Some developers have already pushed the pause button on projects, adopting a wait-and-see attitude to see what the immediate future holds. That’s what business does when it can’t see what’s coming. If the forthcoming months and years provide a climate of certainty, owners and investors are inclined to move forward. Stormy political climates produce the opposite effect, as the brakes are applied to other projects that create wealth for investors and jobs for those who build them. A one-year delay in the construction of Site C dam in northern B.C. will result in $630 million in extra costs, as the massive project will miss a critical seasonal window for damming the Skeena River for the third time. Green leader Andrew “Dream” Weaver’s claims that these jobs are “imaginary” and “temporary” are incredibly callous and naïve at the same time. Isn’t every construction job temporary? That’s because once something is built, the builders move on to build something else. While NDP leader John Horgan is calling for a brief moratorium/ study of the project, it remains to be seen whether or not he’ll have the guts to issue to place pink slips in

the hands of the 2,200-plus workers at the site, despite the Green demand to stop the project outright. Reading between the lines, Horgan seems to be suggesting that those working on Site C will find immediate replacement jobs elsewhere in the province. There is no mention of what those jobs might be. Surely he doesn’t believe that 2,200 workers will be absorbed in building the social housing the NDP promises. The ramifications of stopping Site C now – even being so close to the point of no return construction-wise - will be widespread and devastating. It will immediately hammer northern BC, and because the electricity generated by Site C is earmarked for the Liquid Natural Gas industry, it will thump northwestern BC, where much of the action is supposed to be. Many of those jobs have their roots and head offices in the vote-rich lower mainland. Those high-end construction jobs that would be eliminated when large companies are told their services are no longer needed to build the dam will not instantly result in comparable jobs elsewhere. The six-figure-plus salaries that bigger firms can afford to pay won’t transfer over to the same income for workers at other, smaller projects. Bigger companies can cover bigger paycheques. Smaller companies

typically pay less, because that’s what they can afford. What the recent election has demonstrated is that each of the parties will say literally anything to get elected, or stay in power. BC Liberal Premier Christy Clark’s throne speech read like it was lifted directly from the NDP. It was an almost 180-degree turn from her campaign promises just weeks earlier. Clark’s dramatic about-face may have made Clark not only unelectable, but could have driven a permanent wedge in the federal Conservative/Liberal coalition. Clark may have succeeded where others have failed – re-creating a viable, second free-enterprise party for Conservatives who can no longer align themselves with the increasingly left-leaning BC Liberals. It seems that voters who only tune in, briefly, during elections, hear any party say they’ll “create jobs” and think that’s good enough and the same as any other party. The campaigners seem to realize that few dig deeper than those headline grabbing comments to see if the party platforms actually can create jobs, or have at any time. Yet jobs “created” from each party are completely different. Jobs from a typical free enterprise government come from the private sector – which is really THE

job creator. Which create jobs and growth. Jobs from socialist governments come from an expansion of the public payroll. They use tax dollars to create more programs to hire ideological soul-mates and friends. All paid for by the increasingly-burdened private sector. The mainstream media has treated the Greens with kid gloves, like they’re well-meaning and harmless. They barely pat the party gently on its head even when they step offside. Nobody believed the Greens would get elected. Except now the Greens hold the balance of power in the province, even though Weaver gave all his negotiating power away by acquiescing to every major NDP policy in order to overthrow Clark. The Greens don’t appear to be so cute and cuddly” and “harmless” anymore, do they? Yet this is who they were all along. It’s just that they cloaked themselves with motherhood, feel-good environmental “principles”, while understanding virtually nothing – or choosing to be clueless - about how B.C. is driven by resources. The Green party has one goal: Stop the extraction of resources. And now, this small group of economic terrorists is close to hi-jacking the high-flying economy of resource-dependent British Columbia.

WHY TRUDEAU AND NOTLEY ARE RIGHT TO SUPPORT PIPELINE EXPANSION

KENNETH P. GREEN FRASER INSTITUTE

he outcome of last month’s BC election raises serious questions about future energy policy in British Columbia. T he ele ct ion pro duc e d no clear winner, although the New Democrats and the Green Party have agreed to unite with an eye on forming the next government. That’s where the questions come in. During the campaign, the two parties offered policy perspectives that were considerably more stringent on both energy and climate change than the incumbent Liberals.

A key element of the Green/ NDP coalition is their opposition to the proposed Kinder Morgan Trans Mountain pipeline expansion, which was approved by the federal government last November after a review process that lasted nearly five years and imposed 157 additional requirements on the project. The new coalition pledges to use “every tool available” to stop the pipeline, including preventing additional tanker traffic off the coast of BC. I n response, Pri me M i n ister Justin Trudeau and Alberta Premier Rachel Notley have expressed, in no uncertain terms, that they expect this pipeline to be built. T he pr i me m i n i ster noted several important facts while maintaining his support. He recognized that the pipeline project was rigorously assessed by the National Energy Board and that elections don’t change the past. “Regardless of the change in government in British Columbia or anywhere,” he said, “the facts

and evidence do not change.” Notley made two important observations about the pipeline. She noted that provinces don’t have the right to negate projects that have received federal approval and that providing such provincial rights would damage Canada’s overall national interest. But there’s still another reason why the Kinder Morgan pipeline (and several other proposed pipelines) should be approved: to protect human health and the environment. In 2015, the Fraser Institute analyzed data from the Transpor tat ion Sa fety Boa rd a nd Transport Canada, to assess the relative safety of moving oil by pipeline versus moving that same quantity by rail. The researchers found that while both modes of transport are overwhelmingly safe, delivering more than 99 per cent of product to market without accident, pipelines were somewhat safer than rail. Specifically, pipelines were found to be 4.5 times less likely to have an accident or incident

than rail transport. Moreover, 70 per cent of pipeline spills are very small, releasing less than one cubic metre of oil. And pipeline spills mostly occur at facilities - only 17 per cent of pipeline occurrences took place in the actual line pipe. As for tankers off BC, the Fraser Institute noted in a separate study that tanker safety has improved vastly while oil shipped by tanker has increased markedly. There has been no major oil spill in Canadian waters in 20 years. Clearly, while all transport mo d e s a re ne e d e d a nd w i l l continue to be used, the decision about which mode to use (after accounting for safety) should be more about economics and less about environmental superstition. Pipelines aren’t only safer for moving oil, they’re up to three times cheaper. Other studies have shown moving oil by pipeline is also safer for people - fewer workers are injured when moving oil by pipeline than by rail.

Whether you agree or disagree with their climate policies, you have to respect the strong resolve shown by Trudeau and Notley in advancing this pipeline project, particularly in the face of strong opposition from their own side of the political spectrum. Of cou rse, they not on ly should, they basically have to - both have staked their reputations, at home and internationally, on the idea that Canada’s implementation of stringent greenhouse gas policies would allow pipelines to be built and Canada’s oil resources to capture full value on hungry markets outside of the glutted U.S. If nothing else, for the sake of showing the world (and its investors) that Canada can still manage to build important national infrastructure, the PM and premier should stay the course. Kenneth Green is senior director of the Centre for Natural Resource Studies at the Fraser Institute.

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MOVERS AND SHAKERS

JULY 2017

MOVERS AND SHAKERS CONTINUED FROM PAGE 33

new workers in the process. The facility is expected to expand to approximately 130,000 square feet in the first phase. The grower began operations earlier this year and has thus far produced two crops of more than 4,000 plants. The 49th Parallel Grocery Store at 550 Cairnsmore Street recently celebrated their 10th anniversary. Ronnie Doman has been named the volunteer of the year for 2017 by Community Futures Cowichan. Doman has been a volunteer with the organization since 2011 when he joined as a member of their finance and audit committee. Curtis Allan Mose of Stone Pacific Contracting was recently presented with the Vancouver Island Construction Association’s Gold Seal Certificate. Stone Pacific Contracting is at 3881 Finwood Place. Island Dental Health Centre welcomes Dr. Rachelle Young to their team of dental professionals at 2700 Beverly Street. Peninsula Co-op presented The Cowichan Station Area Association with a Community Spaces donation cheque for $66,000 for The Hub. The Hub is a community space for arts, culture and recreation on the top floor of the former Cowichan Station School. Approximately 80 per cent of the facility has been restored and reopened for public use. Catalyst Paper, owner of the Crofton pulp mill has been named as one of the Best 50 Corporate Citizens in Canada by Corporate Knights Magazine, which reports on corporate transparency and sustainability. This is Catalyst’s 11th consecutive year of being named on the list. A new mixed commercial/ residential four-storey building is now open at 177 Kenneth Street in Duncan. The building was constructed by developer/owner Brent Weninger and features rainwater collection for toilet flushing, geothermal heating and solar panels for preheating water. The Municipality of North Cowichan has appointed Andy

NEWS UPDATE CONTINUED FROM PAGE 5

Willow Point studio for decades. “Revitalizing our downtown is a key Council priority that will help draw more people and business to this area. Council appreciates the time the community took to provide valuable and constructive feedback,” says Mayor Andy Adams. “Thanks to Refresh, Campbell River has plans in place to work with current property owners and potential investors interested in re-development in the heart of our community.”

Laidlaw as the new interim Chief Administrative Officer following Dave Devana’s departure in early March. Laidlaw was recently city manager in Campbell River and interim CAO with the District of North Saanich. Ian Smith has opened Victory Barber and Brand at 191 Kenneth Street. The new barber shop also includes a full espresso coffee bar run by barista Lucas Philippson.

LIQUID CAPITAL: LENDER’S PHILOSOPHY GEARED TO NEEDS OF BUSINESS “As asset-based lenders Firm Created To Look After The Capital Needs Of Small To Medium Sized Businesses

we have different ways to be creative and flexible.” REBEKAH HUTCHISON PRINCIPAL, LIQUID CAPITAL WEST COAST

The Green Tree Medical Dispensary is a new medical marijuana dispensary now open at 104 South Shore Road in Lake Cowichan. The dispensary is the fourth location for the chain with locations in Shawnigan Lake, Duncan and Nanaimo. Sierra Acton has been appointed interim director for Shawnigan Lake on the Cowichan Valley Regional District. Acton has been an alternate director for Shawnigan Lake for over a year and will replace Sonia Furstenau, who served as the director until her election as the Green MLA for the Cowichan Valley in the recent provincial election. Merit Home Furniture is celebrating their 30th anniversary at 107 Ingram Street. Dobson’s Glass announces they are the first shop in the Cowichan Valley to have their technicians certified by the Automotive Retailers Association. Dobson’s Glass is at 186 Ingram Street.

ICTORIA – From a single person entity to an international corporation, capital is the lifeblood of any business. Like hematologists for commerce, Victoria’s Liquid Capital West Coast Financing Corp. uses its expertise on a daily basis to ensure that business has the resources it needs to operate and prosper. “We specialize in financing working capital, which is like oxygen to a business,” explained Rebekah Hutchison, a Principal with Liquid Capital. Created to help compa n ies secure the funding required to operate, grow and to realize ongoing opportunities Hutchison, along with her life and business partner Stephen Ison, opened Liquid Capital West Coast Financing Corp. office in early 2016. “We compliment bank financing. The difference between the bank and us is the business model. The bank is primarily financial statement based, looking at the past, whereas we focus on

FINANCING CORP.

the assets and current situation. As asset-based lenders we have different ways to be creative and flexible,” she said. From its inception the firm’s business model has been tailored to work with small, medium and emerging middle-market businesses, providing the resources, expertise and service capabilities of a much larger financial services company. This unique approach has allowed Liquid Capital to provide unmatched client service that is personal, reliable and scalable. Being responsive to changing conditions is a key to operating a modern business, but sometimes a firm can be profitable based on the work completed or products sold but lean in terms of cash flow. To access those intangible but still legitimate assets Liquid Capital can provide a company

The Ou Gallery is a new contemporary art gallery that hosts creative workshops and events open at 3091 Agira Road.

2017 be sure to call Bob or Laura for a no obligation consultation. Whether you’re looking to replace an aging printer/copier or would like to learn how your existing technology can integrate document

Mark’s Instant Sign Shop is celebrating their 20th anniversary at 750 Jubilee Street.

This initiative successfully built on past projects such as Spirit Square and recent projects such as the St. Ann’s and Alder Street upgrades, beautification grants and the façade improvement program. The City also won a PIBC award for the successful development at Alder Street/St Ann’s block. Below ground infrastructure (sewer/water/storm drainage) was in need of upgrade, and the City upgraded the streets with wider sidewalks, improved landscaping, undergrounded overhead wires adjacent to a large new commercial development (Seymour Pacific).

financing based on its current accounts receivable – essentially functioning as a form of collection agency. This is just one of many innovative approaches to business financing that has set Liquid Capital apart. “We have spent a lot of time teaching clients about these different tools, approaches that are not well known in British Columbia but are common elsewhere,” Ison explained. “Purchase Order Financing is one example, a program that would be very beneficial for a firm suddenly needing to expand its production due to a large order. As long as we can be confident that the contracts are legitimate we will buy the order, they will arrange shipment, and we will collect payment (all from the background) and just send them their margin minus our fee. With a program like this we can fulfill an order that otherwise wouldn’t have happened.” A business resource, a conduit to innovative funding solutions for small business, Liquid Capital was created to support the entrepreneurial spirit, and business is looking good. To learn more please visit the company’s website at: www.lcwestcoastfinancing.com

ISLA OWNEND OPER D & SINCE ATED 1968

Bowmel Chrysler announces Daryl Gustafson is their top salesman of the month at 461 Trans-Canada Highway. William R. Younie, a partner at Ridgway & Company Barristers and Solicitors was the recipient of the 2017 Lawyer Helping Lawyer Award. The annual award recognizes a member of the legal community who shows dedication to helping lawyers in need and is given by the Lawyers Assistance Program of BC.

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