JUNE 2016
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Conference Board Head Sees Bc Leading Canada’s Economy Chief Economist Glen Hodgson provides Western Business Outlook 2016 forum with provincial, North American and international overview BY MARK MACDONALD BUSINESS EXAMINER VANCOUVER ISLAND
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INDEX News Update 2 PAGE 14 Accounting 6 Parksville 7 INDEX Qualicum Beach 7 News update Nanaimo 102 Cowichan Valley Valley 9 18 Nanaimo 11 CHBA Feature 21 Parksville 18 Comox Valley 33 West Coast 19 Campbell River 33 Comox valley 20 Manufacturing Feature 37 Campbell River 22 Who is Suing Whom 41 Port McNeil 24 Movers and Shakers 43 Movers 32 Opinion& Shakers 46 Opinion 36 Law 47 Contact Contact us: us: 1-866-758-2684 1-866-758-2684
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ANAIMO – British Colu mbia is ex pected to lead Canada’s economy in the near future, the Chief Economist of the Conference Board of Canada told attendees at the attendees at the Western Business Outlook 2016 gathering at the Coast Bastion Hotel May 19 Glen Hodgson, Senior V i c e -P r e s i d e n t a n d C h i e f E c o n o m i s t o f T h e C o n fe rence Board of Canada shared his insight while speaking on Economic Outlook: BC, Canada, U.S. and Beyond, sharing SEE CONFERENCE | PAGE 12
From left, John Hankins of Nanaimo Economic Development Corporation, Glen Hodgson, Senior Vice-President and Chief Economist of The Conference Board of Canada, Sohee Ahn, Executive Director, Trade Policy and Negotiations, British Columbia Ministry of International Trade, and Adrian Legin, President and CEO of Coastal Community Credit Union.
Design Firm’s Roots Run Deep In The Community CA Design: The Creative Team Behind Numerous Local Projects
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UALICUM BEACH – With a passion for their craft, a love of their community and a lineage in construction that goes back generations, brothers John and Jeremy Larson, the co-owners of multi award-winning CA Design, literally have home building in their blood. “Jeremy and I grew up in construction, our Dad was a developer / builder, his Dad was a builder, his Dad was a builder so we’re the fourth generation of our family into construction and
development,” explained John Larson. Founded in Qualicum Beach by Jeremy Larson in 1997, CA Design is a full service design and consulting firm specializing primarily in the design of custom single family residences. Not builders themselves, the brothers Larson develop the designs for the properties (including multi-family and commercial projects) and work alongside of the clients and the construction companies to
see their imaginings turned into realities. “Having grown up with construction all around us we essentially fell into it,” John explained. “Jeremy started in drafting and moved onto a larger development company called IntraCorp and worked with them for 13 years managing design studios, including at the Craig Bay project in Parksville.” Today CA Design is a four person office that specializes in custom
single family residential designs. More recently the firm has been involved in multi-family project design and has completed some commercial work, including their contribution to the redevelopment of the Qualicum Beach Inn, an iconic landmark boutique hotel. “We did a full exterior and interior renovation, which resulted in a pretty extensive change to the hotel which used to be called the SEE CA DESIGN | PAGE 30
2 BC International Visitors On The Rise The first part of 2016 brings more good news for BC tourism. The latest international visitor numbers show that tourism visitation is up 16.8 per cent during the first three months of 2016 with 121,306 more visitors to the province over the same period last year. The number of international visitors in March is up 19.6 per cent over March 2015, representing an additional 50,299 visitors to British Columbia. Visitors from the first three months are coming from a number of key markets: France up 51.6 per cent, Mexico up 45.2 per cent, U.S. up 20.1 per cent, Japan up 13.3 per cent, South Korea up 10.1 per cent, China up 7.8 per cent, Germany up 6.2 per cent, Australia up 4.7 per cent, India up 2.5 per cent and United Kingdom up 1.1 per cent. Provincial tourism growth is helped by a number of factors including the low Canadian dollar, Destination BC’s new international marketing strategy, more direct flights to BC and outstanding conditions at the province’s ski resorts. The new flights are thanks in part to a 2012 jet fuel tax eliminated by government to reduce costs for airlines and give travellers more choice. The strong growth in visitors
NEWS UPDATE from Mexico is partly due to a new non-stop, daily Aeromexico flight between Mexico City and Vancouver that started in December 2015. Continued growth from Japan is helped by the new Air Canada seasonal flight to Osaka’s Kansai International Airport. Each new daily international flight to BC creates between 150 and 200 new jobs at Vancouver International Airport (YVR). An additional 300 to 400 jobs are created indirectly in the province at businesses such as hotels, restaurants, travel agents and tour operators. The tourism industry is helping fuel the provincial economy which is expected to lead the country in economic growth in 2016 and 2017. Tourism supports approximately 19,200 businesses and 127,500 employees in British Columbia, and is a key sector in the BC Jobs Plan. Tou rism prov ides a job for roughly one out of every 15 people employed in BC The Province invests more than $90 million annually in the tourism sector across every region to grow and market the sector. In 2015, 4.9 million international visitors came to BC – a 7.9 per cent increase compared to 2014.
COMOX VALLEY Cornerstone A Courtenay Collaboration Co m o x Va l l e y Re c o rd
The owners of a Courtenay brewery and a restaurant have teamed up to open a third business — smack dab in the middle of their downtown establishments. T h e Cor nerstone Ca fe & Taphouse at Fifth and Cliffe — formerly occupied by Zocalo Cafe — is owned by two couples: Alexandra Stephanson and Daniel Sharratt, owners of the Gladstone Brewing Co. on Fourth Street — and Trent McIntyre and Sandra Viney, who operate the Atlas Cafe on Sixth. There is also a fifth ‘silent partner.’ “We’re hoping to help revitalize a little bit of downtown Courtenay,” McIntyre said. “We want to have a bit of a social mandate here where people can come and gather, and meet.” The owners intend to incorporate live music and an art scene. They might even offer an art class where participants replicate a painting over dinner or a glass of wine. “The generic name for it is called Sippin’ Paint,” Stephanson said. The couples have retained the entire Zocalo staff, and hired another dozen or so employees. As opposed to a traditional sitdown restaurant, Cornerstone will offer more of a ‘nibble and beer’ atmosphere. The bar features 14 beers and two ciders on tap. For food, it offers soups, salads, burgers and sandwiches. After a ‘soft opening’ May 19, the cafe opened May 26 for lunch, which will continue for about a month before a grand opening.
JUNE 2016
BC Increased “Hopportunities” For Craft Brewers As British Columbia continues to grow its reputation as the craft beer capital of Canada, craft brewers in every corner of the province will now benefit from an additional $10 million a year in economic support thanks to a significant reduction in the mark-up rate for craft beer products. Effective July 3, 2016, the markup rate for small and regional breweries will be reduced by approximately 25 per cent per litre, meaning that craft breweries will have increased financial capacity to grow and expand. These changes further improve mark-up rates for craft beer that were announced last year when government introduced the new wholesale pricing model, support small businesses in British Columbia, and will enable craft breweries to create jobs while increasing the availability of high quality, made-in-BC products. The Province will also take action to improve cash flow for craft brewers, meaning they will have more money to fund payroll, rent, and investments in new equipment. Craft breweries will no longer be required to remit all of the revenue from the sale of their products to the Liquor Distribution Branch before the mark-up is applied. The BC craft beer industry has
seen exponential growth over the past few years, increasing from 54 in 2010 to 118 breweries in 2015, with up to 20 additional new breweries on the horizon.
CAMPBELL RIVER Campbell River Workers To Receive Further Training North Island College (NIC) will receive $200,000 to support training for workers affected by the Myra Falls Mine suspension and Quinsam Mine closure near Campbell River. A Community Adjustment Team, whose purpose is to co-ordinate and integrate local support services, has been working with NIC to determine what training will be most effective and to create programming that will best support future job opportunities for the affected workers. While the team members vary, depending on the situation of each community, they typically include local and provincial service providers and organizations with leadership from the Ministry of Jobs, Tourism and Skills Training and Responsible for Labour. The funding aligns with BC’s Skills for Jobs Blueprint and supports communities in the region affected by the economic downturn, providing workers with the SEE NEWS UPDATE | PAGE 3
NEWS UPDATE
JUNE 2016
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Hot Housing Market Puts Home Sellers in Driver’s Seat ome sel lers a re i n the driver’s seat throughout the VIREB area as buyers compete for available listings. In May 2016, 771 single-family homes sold on the MLS System compared to 527 last May, an increase of 46 per cent. Month over month, sales were up by 17 per cent from the 660 sales processed in April 2016. Last month’s active listings totalled 1,684, down 32 per cent from the 2,507 reported in May 2015. Cameron Muir, BCREA Chief Economist, states that retail sales growth in the double digits reflects high levels of consumer confidence, which is spilling over into real estate. Tourism on Vancouver Island also posted a huge spike recently, which aids local economic
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conditions. However, although housing demand is extraordinarily high, its foundation is solidly based on a healthy GDP and rising population growth. “British Columbia’s GDP is at three per cent, and employment growth rose around 3.5 per cent in the first four months of 2016,” says Muir. “Real estate is benefiting from that growth, with sales in the entire southern half of the province at record or near-record levels.” Janice Stromar, VIREB 2016 President-Elect, confirms that the VIREB housing market is recording record sales in many areas. Multiple offers, particularly on single-family homes, are the norm rather than the exception. Low inventory levels are still a major challenge for realtors and buyers
NEWS UPDATE
for future jobs, the Government of Canada and the Province of British Columbia will provide more than $300,000 to North Island College (NIC) to deliver the Targeted Initiative for Older Workers (TIOW) program. A total of 24 workers, 12 from each community, will benefit from the training. The program in Port Alice is currently underway and will continue to the end of July 2016, while the Campbell River program will run from September to December 2016. T IOW is a successful costshared initiative between the Government of Canada and the Province of British Columbia. The provincial and federal governments launched the TIOW program in 2007 to assist vulnerable communities that are facing labour force adjustments due to changes in the local economy. The program provides skills training and employment support to unemployed older workers ages 55 to 64 so they can pursue longer-term jobs, further education or career training. This program not only benefits program participants, but will help local employers and their region as well, as they gain the skilled workers they need to transform their economy.
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opportunity to retrain and upgrade their skills. “NIC is proud to be able to support workers affected by Campbell River area mine closures with three different employment training options,” said NIC president John Bowman. “Starting this fall and winter, displaced workers will be able to choose from a new ticket to trades for self-employment program, coastal log scaling certificate or an industry certification series at the Campbell River campus.” BC’s Skills for Jobs Blueprint was launched two years ago to align funding and programs with in-demand occupations. BC expects almost one million job openings by 2024, and eight out of 10 of these openings will require post-secondary education or training.
NORTH ISLAND Training Initiatives For Mature Workers Available To help mature workers in Port Alice and Campbell River get the training and support they need
for a variety of reasons. “This is a fantastic time to sell, but some homeowners have been holding back because they love their home or are worried they won’t find another property to buy,” says Stromar. “More houses are now coming onto the market, but buyers snap them up so quickly, we still don’t have enough inventory to satisfy the demand.” Despite increases in both the benchmark and average prices over the past year, the Vancouver Island housing market is still an affordable alternative to Victoria and Lower Mainland communities. Stroma r adds that in a
competitive housing market, connecting with a local realtor is crucial to ensure you develop a winning strategy for buying or selling your home. In May 2016, the benchmark price of a single-family home in the VIREB area was $364,500, up 9.36 per cent from one year ago. Benchmark pricing tracks the value of a typical home in the reported area. The benchmark price of townhouses and apartments also increased in nearly every market. The average MLS price of a single-family home in May was $411,458, a 13 per cent increase from May 2015.
The May 2016 benchmark price of a single-family home in the Campbell River area was $287,500, a 3.27 per cent increase over 2015. In the Comox Valley, the benchmark price was $360,400, up 11.32 per cent from 2015. Duncan reported a benchmark price of $317,300, an increase of 6.71 per cent over the same month in 2015. Nanaimo’s benchmark price rose 10.82 per cent to $389,800 while the Parksville-Qualicum area saw its benchmark price rise by 14.31 per cent to $417,900. The price for a benchmark home in Port Alberni was $197,300, unchanged from one year ago.
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Celebration Commemorates Ownership Change At St. Jean’s Cannery Was Acquired By The Nuu-Chah-Nulth First Nation Last Fall BY DAVID HOLMES
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A NA I MO – To mark the next stage i n t he ongoi ng evolution of Nanaimo’s iconic St. Jean’s Cannery & Smokehouse the NuuChah-Nulth First Nations, the operation’s new owners held a special day of celebration June 3. Commemorating the event with the timeless sounds of drums and the chant of voices echoing an ancient history the new owners hosted a special event that included presentations, a barbecue and food samplings. More than 100 people including invited dignitaries, representatives of the five different First Nations that collectively own NCN Cannery LP (the corporate parent of St. Jean’s) as well as company management and staff were in attendance. T he special ceremony began with a series of presentations, including one from Gerard St. Jean,
Gerard St. Jean was one of a number of speakers at a special celebration held at the cannery June 3
Larry Johnson is the President of the NuuChah-Nulth Seafood Development Corporation
the former owner and son of company founder Armand St. Jean. “The relationship (with the Nuu-Chah-Nulth) has developed I believe because we have the same forward outlook,” he said. “I wanted to keep the company West Coast. We had offers from people from back east and overseas but we didn’t want to see the company diminish from what it is today. We want to see it go forward and with local people. We
also wanted to maintain the work here for all the staff and all of the people who have worked so hard to build this company.” S t . Je a n w i l l r e m a i n with the company under the terms of a three year contract to assist during the transition of ownership. Steve Hughes, who previously was the General Manager at St. Jean’s, has now assumed the role SEE ST. JEAN’S | PAGE 5
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St. Jean’s opened more half a century ago, beginning quite l itera l ly as a back ya rd venture before growing over the decades to become a leader in seafood preservation and distribution. Currently the company markets products under its own brand and under the Ra inCoast T rad ing bra nd of seafood products.
More than 100 people turned out to formally commemorate the company’s ownership transfer
ST. JEAN’S CONTINUED FROM PAGE 4
of President and Chief Executive Officer (CEO). Prior to the start of the ceremony he noted that while the actual transfer of ownership had occurred last November, June made for a much better time to host a celebration. “It was kind of wet in November,� he remembered. “If we’re going to have a party now is a much better time.� Larry Johnson, President of the Nuu-Chah-Nulth Seafood Development Corporation (the umbrella group that owns NCN Cannery LP) said the acquisition of the cannery was a great source of pride for all of those involved. “Sharing our history and values through seafood is part of
what ocean people do, it’s who we are,� he said. “NCN Cannery is a group of Nations that started to work together back in 2003. We have a skilled Board of Directors with a wide range of knowledge. We also have a strong mandate and support from our shareholding Nations, which is what got us here today.� Johnson said the decision to purchase St. Jean’s Cannery & Smokehouse was made for a number of reasons, including the potential for employment for its membership, the strong brand recognition of the company and because of the compatible vision for developing the company that the various First Nations share. “Our Nations view St. Jean’s as a company that they are proud to own. We have a lot of respect for
St. Jean himself commented that he has no specific plans for his future once his three year term expires, but that he’s open to ideas. “Well in three years time I’ll be 70,� he said before the start of event. “So who knows, I’ve got a few ideas, we’ll just have to see.� To learn more please visit the company’s website at: www.stjeans.com
Ucluelet First Nation Chief Les Doiron and Rhonda Knockwood, new Director of Operations at St. Jean’s Cannery Gerard and his family and what he has done with the company. Partnering with them allows us to grow and contribute in the seafood industry. I’m also proud to say that St. Jean’s is showing leadership in seafood sustainability and other values that align with our values.� The President of the Ucluelet First Nation (one of the five participating First Nations) Les Dorion said the acquisition of the company is the direct result of the efforts of a large number of people coming from all across Vancouver Island, persons whose efforts he recognized during the ceremony. “I want to thank all of you who have travelled from afar, whether it is from the north end of the Island to the West Coast and everywhere in between.�
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ACCOUNTING
JUNE 2016
IS IT TIME TO SELL YOUR BUSINESS? CONSIDER AN AUCTION
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elling a business is never easy. Typically, they are sold to competitors who approach the owner, or a business broker is engaged to market the business - just as one might sell real estate. Another approach is to auction your business. This auction is not like a public auction where people attend a public forum and bid with the highest price getting the prize. In terms of an M&A transaction, an auction is a controlled process, which actively identifies multiple parties who believe they would benefit from buying your business. The purpose of the auction is to create competitive tension among potential buyers, making them offer their best price and terms and then, most importantly, close the deal. A good sta rti ng poi nt is to evaluate whether your business is suited for auction. It should have the size, market position or profitability to make it attractive to a number of identifiable parties. While each set of circumstances is different, it has been my experience that businesses with earnings before interest, taxes, depreciation and amortization (EBITDA) less than $500,000 are not the best candidates for an auction. In these cases, we would use a different approach, but let’s briefly look
While each set of circumstances is different, it has been my experience that businesses with earnings before interest, taxes, depreciation and amortization (EBITDA) less than $500,000 are not the best candidates for an auction
Mike Berris, CPA, CA, CBV
at the auction process. T he f i rst step i s to get a n understanding of what the company is potentially worth. While the auction process ultimately sets the price, a Chartered Business Valuator (CBV) can help you develop a range of values that your business will likely sell for given current market conditions. This information can be of critical importance. It is not uncommon for advisors to do some preliminary work including a pricing analysis or valuation and then have clients postpone the sales process until they can work
on the areas that will increase the value of their business. A CBV and M&A advisor is there to help you make the right decision and is not just there to make a commission when the business is ultimately sold. O nce t he f i n a l deci sion i s made to start the auction, the process involves a number of inter-related steps, including the following: Analysis of the business – You want to put the business in a positive light, and the best way to do that is to develop background material that will demonstrate future profitability to the buyer. Identify potential purchasers – These may be competitors, strategic purchasers or financial investors. Experienced M&A advisors have the contacts and the ability to do the research necessary to identify good candidates. Marketing the business – This involves approaching potential purchasers with limited information about the business. If they show an interest, you have them sign a non-disclosure agreement and then provide them with a Confidential Information Memorandum (CIM) that outlines the business from an operational and financial perspective. The CIM is a marketing document but it is very important, especially if you cannot later support claims
made in it. Due diligence – A data room is created that will allow potential purchasers to undertake some due diligence to verify what was presented in the CIM. Selection of a purchaser – Once various interested parties are identified, it is the M&A advisors role to narrow the field down to one or two parties that can offer the best price and terms. The dynamic of parties knowing that they are one of several potential purchasers will usually result in them offering their best and highest price. Closing the deal – Drafting the final purchase agreements and closing the deal should be led by a lawyer that is experienced in M&A transactions. The M&A advisor works in a supporting role and ensures the deal keeps moving forward. If you’re thinking of selling your business, contact a CBV. They will provide you with professional and unbiased advice that will help you make good decisions on how and when to go to market. Smythe LLP is a team of dedicated professionals who provide reliable accounting, tax and advisory services to businesses and individuals. They can be reached at 250-751-3383.
PARKSVILLE/QUALICUM
JUNE 2016
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Tv Production Has Positive Impact For Parksville Qualicum Beach Chesapeake Shores set to premiere late summer Parksville Qualicum News ARKSVILLE – QUALICUM BEACH - This isn’t the first time Parksville Qualicum Beach has been portrayed as a U.S. location, a nd some a re hoping it’s not the last. This time around, Parksville Qualicum Beach is posing as Chesapeake Shores, a small coastal town in Maryland. Evelyn Clark, the Qualicum Beach Chamber of Commerce president and CEO, said having film crews in the area means there is potential for long-term downstream positive impacts. “Should this production be a success, and should it become k nowledge that Chesapea ke Shores is actu a l ly l itt le old Qualicum Beach, film tourists may be seduced to come visit and see where the series was filmed,” Clark said. Kim Burden also said that with ensuring the success of this production, it would help to get Parksville Qualicum Beach on the radar for settings for other productions. “It’s also free advertising for the community for other visitors coming to the community after (Chesapeake Shores) hits TV,” said Burden, the executive
as the employment of locals to feed the crew, acts as extras and service industry impacts as well,” Clark said. Qualicum Beach CAO Daniel Sailland said the production crews have done work around the town such as touching up paint or adding murals. “When you look around at the work that they have done to the area, it adds value,” Sailland said. T he crews were fi l m i ng i n downtown Qualicum Beach last week, and Sailland said the town
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Evelyn Clark, Qualicum Beach Chamber CEO and President director of the Parksville and District Chamber of Commerce. He added people will want to come and see the beautiful place where the TV show was filmed. With that also comes a sense of pride for the community, Burden said. He said he’s had people, such as extras for the TV show, come up to him and tell him they’re proud that their community was selected for the show. While Clark said that since the filming is in its early days, it’s hard to quantify the economic impact so far, she said there are other impacts as well. “There is undoubtedly supply-type positive impacts as well
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staff thinks the filming is having a positive impact. “We are aware of a number of local businesses feeling the boost from additional crews,” Sailland said. While the filming in some locations could be seen as disruptive, Clark said to remember that the production has injected some excitement and optimism into the area. “People are excited to watch, be involved and support the production,” Clark said. “So in short,
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NANAIMO
JUNE 2016
Core Review Identifies Millions In Potential Savings For Nanaimo Long-anticipated review of the City of Nanaimo services arrives; It’s decision time for council and staff BY MARK MACDONALD BUSINESS EXAMINER VANCOUVER ISLAND
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A N A I MO – T h e City of Nanaimo’s long awaited and much anticipated Core Services Review was unveiled to the public May 27. Western Management Consultants, in association with TCI Management Consultants, was paid $248,000 to create the report, which identified $2.75 million in potential one-time savings, and $1.7 million per year moving forward. Savings could be realized by consolidating purchasing practices, eliminating redundant management positions, closing underutilized Beban Park pool for three months each summer instead of the current one, and closing the Departure Bay Activity Centre, thereby avoiding a $2.1 million capital expense. “ Now t he h a rd work really begins, as staff and
Tracy Samra, CAO, City of Nanaimo council delve into the 245 pages of observations and suggestions,” says Chief Administrative Officer Tracy Samra. “T he Review is a promise kept by this Council, and I’d like to thank everyone involved for helping make this such a positive experience. “As the report shows, Nanaimo is well positioned and shows favorably with similar-sized communities in the province,” she adds. “Sta f f a nd cou nci l has been intricately involved in the process over the past few months, prov id i ng
information and observations of drafts of the report. It really is a team effort, and I’m very proud of how our City team has worked so well to get us to this point. I can’t say enough about how well staff and CUPE have taken on this task.” Samra says because the city’s 2016 budget is set, cou ncil and staff don’t need to make permanent decisions on the Review’s findings immediately, although there are some recommendations that can be implemented fairly quickly. “I recognize several key areas that emphasize centralizing operations, standardizing procedures, and taking advantage of new technology to get some of our systems and programs more automated, resulting in cost savings for taxpayers,” she adds. The report is divided into Council and Administrative actions. Samra will SEE NANAIMO | PAGE 9
TIMING CRUCIAL FOR A SOCIAL MEDIA MARKETING CAMPAIGN Food Photographer Understands Importance Of Timing
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A NA I MO – A qua l ity food image is the first step in a successful advertising effort, but the second step is finding the right venue and the right time to present that image. Timing and distribution can make a campaign succeed or fail. “Once you have your images how are you going to use them?” questioned Tim McGrath, owner of ITS-Foods.ca, a commercial photography business with a focus on capturing food imagery for marketing and promotional purposes. “When before you might look in the Yellow Pages or a newspaper to find a restaurant those avenues for pulling customers in are gone or are greatly diminished,” he said. “Now you’re more reliant on Social Media such as Facebook or Twitter to get your message out. The key then is not the message but the timing of its delivery.” McGrath said (using a restaurant as an example) if the outlet wants to attract interest in its lunch specials it must post food
The central function of any commercial food photography is to illicit a response from the viewer
“Once you have your images how are you going to use them?” TIM MCGRATH OWNER, ITS-FOODS.CA
photos and information on line in the late morning to elicit a response from potential diners. “It does no good to put a photo on your Facebook page at 7:00 in the morning when you first get in because by the time workers are thinking about lunch and checking their pages your entry will be buried so deep they’ll never find it,” he said. “It has to be there at the top of the pile, inviting and eliciting the kind of response you want – namely making people hungry.”
As a food photographer with more than a decade of experience in this specialized field McGrath has worked for clients ranging from restaurants and grocery stores to community organizations. For him the world of Social Media has become a priceless marketing opportunity that many restaurant owners have been slow to embrace. “Social media is an avenue most restaurateurs don’t know enough about,” he said. “It’s free but it takes time and it requires a consistent effort to use it effectively. You have to be willing to invest the time to use it properly. You should be posting something at minimum of once a day, but taking the care to pick just the right time slot to do so.” To learn more please visit the company’s website at: www. its-food.ca
NANAIMO
JUNE 2016
NANAIMO CONTINUED FROM PAGE 8
be meeting with senior staff to put together an action implementation strategy to carry out the desires of Council. Samra is committed to ensure the participation of a variety of stakeholders, including the union. Joyce Tustin of Western Management Consultants said that the City of Nanaimo is “operationally well-positioned”, and that staffing levels are in-line with other municipalities throughout the province of a similar size, including Kamloops, Prince George, Chilliwack and Kelowna. The report also clarified funding issues regarding the Downtown Nanaimo Business Improvement Area. BIA funds are extracted from downtown commercial property owners, and the city had traditionally matched those funds to enlarge the DNBIA’s operational budget with the understanding it was legally obligated to do so. While conducting the Review, a legal opinion was obtained that indicates the city is under no legal obligations to continue funding the DNBIA, and the report suggests any city funding should be requested on a case-by-case basis. T he report cha l lenged the city-funded Nanaimo Economic Development Corporation to work more cohesively and focus its objectives, and suggested that NEDC needs to present a new five-year plan for the city’s review. Coun. Wendy Pratt says “I have been very impressed with both the
facilitation of the process and the results of the Core Review. While I may not agree with every recommendation, I believe it gives council and staff an excellent tool from which to plan and act as we move forward. What we should all be celebrating is that our city is in good shape. This report is telling us what we can build on and do even better in the future. I look forward to getting to work on this.” Coun. Gord Fuller notes “A core review has been discussed for years. Now that this council has acted and received this vital report I look forward, not just to the outcomes of the review but, to actions we can take as a result.” The Core Review’s arrival and findings comes on the heels of a recently announced zero per cent property tax increase for fiscal 2016. Coun. Bill Yoachim stated: “It’s been a lot of hard work to get to this, but we are pleased we are getting away from the established culture. Nanaimo citizens have tax fatigue, and they’ve been heard. I give credit to the members of council that pushed for this, but also to Ms. Samra and Mr. Victor Mema (Director of Finance) for their leadership and collaboration.” Sa m ra notes: “We a re ta k i ng responsibility to be an excellent municipal government through strategic, long-term financial planning. The zero per cent property tax increase option is significant in that many civic jurisdictions on Vancouver Island are budgeting for property tax increases.”
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NANAIMO
JUNE 2016
SUMMER IS COMING ON STRONG!
NANAIMO KIM SMYTHE
I
n May, Nanaimo welcomed the first two of six cruise ships that will visit us this
season – one of them the largest vessel of its kind working the west coast. Royal Caribbean Lines “Explorer of the Seas” was truly something to behold on our waterfront as it discharged many of its 3800 passengers and 1400 crew for a day. As passengers arrived in the Cruise Ship Terminal, Tourism Nanaimo Travel Counsellors greeted them with Nanaimo Bar samplings and pointed the way to photo opportunities with the RCMP in Red Serge, the Big Bath Tub and displays of racing tubs from the Loyal Nanaimo Bathtub Society. Passengers enjoyed
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shows us that, year to year, in 2016 the airport’s passenger count is up 27 per cent, BC Ferries passenger loads are up double digits, and hotel occupancy is staying strong regional shore excursions to the Alberni and Cowichan Valleys and the Parksville - Qualicum area. But, downtown shops and restaurants reported near-record sales and, by the look of the foot traffic lining the road to downtown, there were as many people sticking to Nanaimo as there were visiting neighbouring communities. Complimentary shuttles also
transported passengers from the cruise terminal through downtown and the Old City Quarter where they engaged local volunteers organized by the DNBIA. Contact with local culture included the museums, galleries, eateries and walking tours which receive positive passenger feedback on a consistent basis. According to Port CEO, Bernie Dumas, “Economically, each cruise visit has an immediate impact of over $250,000 to the region. Also, passengers seriously consider our destination for a future multi-day visit.” Tourism experts indicate the sh ip’s a rriva l cou ld sig na l a kick-off to one of the best summer tourism seasons on record. Advance reservations for everything from camping to hotels to tourism attractions are at an all-time high. In conversation with members, we’ve heard that one kayak touring company had more bookings for the season
by April than they had in all of 2015. A local campground said they expected to get as close to 100 per cent occupancy as possible and that the season had become longer than usual by the turnout of hundreds of unexpected campers a month earlier than expected, with reservations coming in for a month later than usual. Statistical reporting shows us that, year to year, in 2016 the airport’s passenger count is up 27 per cent, BC Ferries passenger loads are up double digits, and hotel occupancy is staying strong. There are lots of reasons for optimism, these are just a few of the examples we have that indicate summer might be a scorcher in more ways than one. Kim Smythe is CEO of the Greater Nanaimo Chamber of Commerce. He can be reached at ceo@ nanaimochamber.bc.ca
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ANAIMO – Part of any healthy and energetic l i fe s t yle d ep end s on getting sufficient amounts of rest f u l sleep. For John Day, owner of The Foam Guy, prov i d i n g t h e m e a n s fo r t h a t hea lthy repose has been h is focus for more than 35 years. Sti l l located for the last si x years at 6481 – B, Portsmouth Road in North Nanaimo, The Foam Guy is a one stop shop for all things foam and fabric
related, from pillows and seating to upholstery and specialty items, as well as an extensive assortment of mattresses and mattress toppers. “The main focus of The Foam Guy’s business is getting you comfy on comfy beds, cushions and re-upholstery for residential, hospitality, recreational, medical and even for commercial use,” he said. “Comfort can be simple we j u s t h a v e to f i n d t h e r i g h t
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11
JUNE 2016
VIU TO HOST NATIONAL MBA GAMES “We’re providing opportunities for
MBA Students Provide West Coast Experience to Games Participants
local businesses and provincial and national
N
ANAIMO - After making a big impression last year at the national MBA (Master of Business Administration) games, Vancouver Island University (VIU) wins hosting rights for next year’s competition. Brock Dykeman, director, MBA program VIU, explained that traditionally it’s the winning team that hosts the following year’s games, but this year McMasters university opened it up to a competition. Omar Karim, chairman for the MBA Games Organizing Committee, said that the proposal is reviewed and the winner selected by the team captains. “Four teams submitted packages, including VIU. Ours was chosen for good reason,” he said adding that participants will be staying at the oceanfront resort of Tigh Na Mara in Parksville, rated the number one spa in North America. “It’s a spectacular location,” said Dykeman, adding that the games’ activities will be held at different venues around Nanaimo, including the conference centre, Milner Gardens, Deep Bay Marine Station,
organizations to support the teams and the event and build a profile and future connections.” OMAR KARIM CHAIRMAN, MBA GAMES ORGANIZING COMMITTEE
VIU campus and the Coast Bastion Hotel downtown. “We really wanted to give that West Coast experience to participants who might never have visited BC before,” Karim said. “We’re giving the whole ‘red carpet’ experience.” The theme for the games is, ‘Today for Tomorrow’, and refers to the decisions made today having a sustainable impact on the future of tomorrow. “We look at nationals as a vehicle of change,” he added. “We’re providing opportunities for local businesses and provincial and national organizations to support the teams and the event and build a profile and future connections.” Part of the games’ competition
Omar Karim and MBA Games Society organizers strategize for the 2017 games CREDIT:OMAR KARIM
involves case studies created and presented within a set period of time to a panel of judges. The organizing committee is looking for sponsors and partners to participate by allowing their businesses to be showcased. “The case writing is on real businesses, solving real problems,” said Karim. “The sponsor business has multiple MBA students looking at their business, generating workable solutions.” Dykeman said that the event will bring significant economic impact from the 600-800 participants, not just in food and accommodation but also in demonstrating what a great place the city is.
“We are encouraging people to arrive early and stay late and experience our city. Many of the events showcase areas around our city.” Of course, there is also an intangible impact from the games that Dykeman said can’t be measured or minimized. “These are students coming from all over the world, from different beliefs and cultures, yet all working together for a common purpose. As future leaders they are making valuable connections and taking home incredible lessons in a high energy and fun environment.” Games criteria involves a fund
raising competition in support of specific charities and causes. Last year, MBA students across Canada raised funds for the Ronald McDonald National House Charity. VIU raised a total of $32,000 out of the total funds raised of $69,000 from all MBA schools. Dykeman said that, with VIU located on the traditional territory of the Snuneymux First Nation, there will be an aboriginal focus that includes indigenous key note addresses and awareness of Truth and Reconciliation woven throughout the event as well as a celebration of Canada’s 150 years since confederation. Dykeman, who retires in June of this year, is leaving on a very high note. His final year as program director will be showcasing the incredible talent, prestige and enthusiasm his department and its students have brought to the campus. “There is a real collegial environment at VIU, with students and faculty pulling together as a team.” Although both Dykeman and Karim have completed their tenure and educational journey at VIU, Karim has committed to staying on till after the games to oversee the organization and to participate in the competition and Dykeman will also be available to witness his last class of students launched into the business world.
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12 CONFERENCE
OFF THE COVER “Canada’s current lack of
CONTINUED FROM PAGE 1
private sector investment statistics that show why BC’s economy is at the front of the pack. S u s a n M o w b r a y, S e n i o r Economist for MNP LLP, followe d w it h a n over v i e w of Vancouver Island, projecting modest and sustained growth for the economy, particularly in tourism, forestry and international education. “ W hen t he Ca n ad i a n dollar rises, Canadians leave the country,” she observed, speaking of tourism. “With the increase in the U.S. dollar, that means Canadians stay home.” The numbers confirm: Visits to Vancouver Island rose 8 per cent last year, hotel occupancy up 6-7 per cent accompanied by higher room rates, and air and ferry traffic is up 4 per cent. International education has “g row n sig n i f ic a nt ly si nce 2010,” she says, pointing to 30 per cent growth between 2010 and 2013. “These levels of growth are not expected to continue, as we have been targeting the Asian m a rket, a nd t here’s b e en a slowdown in the Chinese economy,” she says. Their impact on the economy is significant. For exa mple, 300 students coming to Nanaimo-Ladysmith for K-12 education bring a combined $6 million into the area
is a concern, he said, as businesses are sitting on a half-trillion dollars in cash, rather than investing in company infrastructure.” GLEN HODGSON SENIOR VICE-PRESIDENT & CHIEF ECONOMIST, THE CONFERENCE BOARD OF CANADA
through tuition fees and living expenses. Post-secondary students inject nearly $25,000 per year, and with 1,500 students, the total would be $37.5 million per annum. Mowbray notes that forestry has been hit hard by declining growth in China. However, good news is on the horizon with the projected increase in U.S. house construction, considering its historic use of Canadian softwood lumber. Ho d g son m a d e t h at p oi nt emphatically. “The U.S. recovery is real – we think the U.S. is back,” says Hodgson, noting the Conference Board is expecting up to 3 per cent growth in the American economy in 2016-2017. “It’s taken a long time, but I think we can say quite clearly that America is back.” It’s been a slow rebuild since the dark days of the recession, but Hodgson says they’re expecti ng 1.4 m i l l ion housi ng units to be built in the U.S., which is good news for BC, as it is this province’s softwood lumber that is a prime building product for their construction industry. Canada’s current lack of private sector investment is a concern, he said, as businesses are sitting on a half trillion dollars in cash, rather than investing i n compa ny i n f rast r uctu re. That could mean they’d be unprepared for possible future
JUNE 2016
growth and opportunities, particularly south of the border. “This leaves Canada in a situation where very few Canadians companies are ready to take advantage of the U.S. market,” he says. “They can’t see the payback for cash.” As for real consumer spending, Hodgson says that for individuals, there is “not a lot of cash to spend”, other than borrowing. However, as long as low interest rates remain, it’s sustainable. I nte r n at ion a l ly, Ho d g s on noted that in terms of projected growth, China is looking at 6.5 per cent, India 8 per cent, the Asia-Pacific region 6 per cent, and North America 2 per cent. T he economies of Brazil and Russia are both retracting and are in recession. I n re g a rd s to t h e p r i c e o f oi l, Hodgson poi nted to the geo-political struggle involving Saudi Arabia, which is determined to regain its market share, and Middle Eastern nations like Syria, Iran and Iraq wanting back into the game. Hodgson doesn’t expect the North American price for oil to hit $50 U.S. per barrel until 2018, although prices have been inching up lately. “This is all because of those ‘ f ra c k i n g’ A m e r i c a n s ,” h e quipped, noting that use of that technology has enabled the U.S. to tap more of its own petroleum resources, lessening their
demand on global markets. “Saudi Arabia lost one million barrels per day to the U.S. and Canadian market,” he said, adding that oil investment in A lberta dropped 40 per cent last year. Production is down, resulting in less supply coming out of North America. Hodgson says BC h a s su ffered from a “half-price sale” of com mod ity prices for the past two years, which is now affecting Alberta and Saskatchewan. There is also evidence of the repositioning of economic growth back to Central Canada: Ontario and Quebec. He also stressed how important the Trans Pacific Partnership international trade agreement is to Canada and BC “BC will outgrow the national economy,” he said, pointing towards the possible opening of BC’s first Liquid Natural Gas terminal in 2017. BC is forecast to experience 2 per cent growth in 2016 and 3 per cent in 2017. If LNG proponent Petronas is successful in becoming operational, that could boost GDP by a further 1 per cent. “Private sector investment is growing, and job growth is double the national average,” he says of BC “Wage growth is very strong, which is good for the retail sector. BC is the growth leader in Canada for 2015-17.”
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JUNE 2016
WOMEN IN CONSTRUCTION Unique Perspective a Plus for Construction Industry Labour shortages over the next ten years spur government and industry to encourage women to seek careers in construction BETH HENDRY-YIM
A
t the recent BC Building Trades 2016 convention, Shirley Bond, Minister of Jobs, Tourism and Skills Training and Minister Responsible for Labour, announced the investment of $750,000 in two partnerships that will enhance mentorship for women and apprentices in the skilled trades. Aimed at helping women succeed in the trades, the government will invest $400,000 through a partnership with SkillPlan, the Canadian Building Trades Union, Building Together-Women in the Building Trades, and the International Brotherhood of Electrical Workers. The remaining $350,000, in an agreement with the Electrical Joint Training Committee, will help improve mentorship and skills development for all apprentices in BC’s construction sector. Ongoing concerns over skilled labour shortages and a need to address the challenges women face in the construction industry are behind these latest programs “SkillPlan is pleased the BC government is funding such an important initiative as there is an under-representation of women in skilled trades in this country. It is our hope through this partnership that we will be able to identify barriers and provide mentorship solutions that will support retention and advancement of women in trade occupations for the construction industry.” Marlene Anderson, Tri-Amm Developments Corporation and director for the Canadian Home Builders Association in Kamloops, said that she is a big believer in mentorships. “Circumstantial mentorships offer a format for exchange of ideas, sharing of advice and even as a sounding board.” Anderson, who calls herself a late entry into the industry with 11 years under her belt, said that what’s important is a person’s ability on the job. No matter what the position, your welcome on the job site is based on work ethic and competence, not on gender. “I was green as grass when I first started in 2004, but hard work and a supportive workplace and community allowed me to succeed. SEE WOMEN IN CONSTRUCTION | PAGE 14
Changing the public mindset about women in construction starts with education
March gathering for Women in Construction Nanaimo
CREDIT:SHERRI PAIEMENT
CREDIT:SELENA MACKAY
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WOMEN IN CONSTRUCTION
WOMENIN CONSTRUCTION CONTINUED FROM PAGE 13
Its important in any job for people to demonstrate their ability to do a job. That’s how they become successful.” For Bonnie Hunter, senior project manager, Island West Developments (IWCD) and executive member of Women In Construction, Vancouver Island, mentorships have been valuable throughout her 10 year career with the company. “Women bring a unique perspective to the construction site,” she said. “We look at problem solving differently. My mentor, as well as the owner of the company, recognize that and see it as a benefit.” Hunter also noted that for more women to seek a career in construction, she feels that societal and cultural opinions need to shift. “Jobs in construction can be very satisfying,” she noted. “A career in the industry needs to be considered by students entering the workforce as a viable option and choice. Although Anderson pointed out that she feels there will always be a demand for skilled trades workers, careers in the industry are not limited to them. She said that her engineering degree opened doors towards a successful career as project manager and business owner in construction. Hunter added that in her position as project manager, she works with women in a variety of construction positions from electrical consultants to architects. Sherri Paiement, executive officer
Bonnie Hunter, Senior Project Manager for IWCD CREDIT:BONNIE HUNTER
for the Canadian Home Builders Association, said that she works with women involved in the construction of a building from the design phase and up, with a strong ‘can do’ attitude without limitations as to what they should or shouldn’t be doing. “There is a misconception that physical strength is a barrier, but if you are passionate about your job, do it well and go for it, then you can become successful in this industry.” She added that changing the public’s mindset about construction and skilled trades jobs, though daunting, is possible, especially if that change starts at the grassroots level with education about potential skilled positions and wages and the future of the industry. “Whatever the gender, the job of building a home and creating communities for families should
be revered. With the increased technical aspects of building energy efficient homes, lean building practices and new innovative projects; skilled trades and the home building industry is becoming complicated. It’s important that we recognize this and put our efforts into promoting this industry through education. The careers can provide good living with many benefits and opportunities to shape communities.” BuildForce Canada’s latest labour market forecast, shows a strong demand for specialized trades in BC, in oil and gas, from 2016 to 2019. This demonstrates an ongoing need for workers, especially when combined with statistics on the number of construction workers retiring over the next ten years which, according to BuildForce, will be more than 39,500. “More than 22 per cent of the province’s construction workforce is retiring this decade,” said Rosemary Sparks, executive director, BuildForce Canada. “As many as 17,000 new workers will be needed by 2018 to meet rising labour demands.” Katy Fairley, past chair of Women in Construction Victoria, said that women make up 50 per cent of the population, providing a large pool of potential candidates for filling those job gaps. Wit h BC’s resident ia l a nd non-residential housing starts showing modest but positive gains in the first quarter of 2016, especially in Kelowna and on Vancouver Island, Paiement said that there are plenty of opportunities for jobs
JUNE 2016
within the industry. She added that creativity and innovative thinking is key, siting Little House Designs, created and managed by Tara Tschritter. The company designs and constructs unique and luxurious micro-homes for living, renting or using as a vacation home. “Tara wanted to create affordable houses and thought outside of the box to create this company,” she said, adding that the pocket community idea is timely and came from Tschritter’s own experience working at a shelter and seeing first hand the need for homes that fit a family’s financial needs. “Builders make a long term contribution to their community,” Anderson said. “They produce a
tangible product, one they can point out to their children with pride and say, ‘I built that!’” Every aspect of the construction business is relevant, said Paiement, adding that everyone lives in a home or works in some kind of building. “The industry is growing,” she said. “It has also become more diverse in its regulations and complexity so workers and ideas also need to reflect that diversity with perspectives from all genders.” “Women in construction is a good fit,” said Hunter. “We have a biological skill set that fits a dynamic industry whether its organizational or non-confrontational problem solving. Every day presents a new challenge and opportunity to excel.”
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JUNE 2016
QUALICUM BEACH FIRE HALL AN AWARD WINNING WONDER State Of The Art Complex A Leader In Energy Efficiency & Functionality
Q
UA L ICU M BE ACH – When an identified need, an understanding of technology and a clear vision for the future combines the results can be spectacular. T he Town of Qualicum Beach’s new award winning Fire Hall is an example of what can happen when innovation and functionality successfully meld. Officially opened last November the $6 million, 15,625 square foot project is a combination fire hall, emergency coordination centre, training facility and community meeting complex rolled into one state of the art, energy efficient facility. Prior to the opening of the new hall the Qualicum Beach Fire Department had operated out of a structure that originally dated back to 1947. Over the decades, as the community grew and the needs of the department evolved, seven significant additions were added to the aging facility. Located in what is essentially the community’s downtown core the old fire hall was proving increasingly inadequate both in dimensions and in placement to adequately serve the needs of its growing community. “There simply was no longer room for all of the people and apparatus at the old fire hall, it was literally bursting at the seams,” explained Qualicum Beach’s Town Planner Luke Sales. “After extensive research we identified this new location at the southern entrance to the town as the best place to site this much larger facility. It’s ideally situated to access most areas of the town quickly.” Building with an eye not merely on the community’s present needs but on those of the future the new Fire Hall Number One was designed and constructed to take full advantage of both its
The new Qualicum Beach Fire Hall has more than 15,000 square feet of available space
“There simply was no longer room for all of the people and apparatus at the old fire hall.” LUKE SALES TOWN PLANNER, TOWN OF QUALICUM BEACH
A community resource as well as a fire station the new hall was designed to be appealing and functional physical location but was also built to rigorous standards in terms of its energy efficiency a nd nu merous ot her desig n factors. T he ta sk of desig n i ng t he new structure was carried out by Vancouver-based Johnson Davidson Architecture and Planning, a firm that has been instrumental in designing dozens
of different fire halls around the province and beyond. Site servicing was completed by Koers & Associates Engineering Ltd. of Parksville while the actual construction of the eight-bay facility was carried out by Nanaimo-based Windley Contracting Ltd. “We looked at faci l ities i n other communities to help us
determine how much size we would need and what sort of facilities we should include. We also drew on the experience of some professional fire consultants and then drew up a list for how much space we would be needing and where we wanted it located,” Sales explained. Site preparation for the new fire hall was almost as crucial as
the design of the structure itself, with Koers & Associates Engineering being responsible for designing the site servicing for the project. Matt Palmer, an Engineer with Koers & Associates said his firm was responsible for all of the exterior aspects
SEE FIRE HALL | PAGE 16
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JUNE 2016
FIRE HALL CONTINUED FROM PAGE 15
of the project. “We essentially did everything outside of the building such as the servicing, site grading and other aspects of preparing the site for construction to begin,” he said. A unique aspect of the project, and a key part of the facility’s small environmental foot print was using available groundwater as part of its heating system. “We are taking groundwater that is on its way to a town reservoir and are running it through a heat exchanger right in the fire hall (before entering the reservoir) that provides part of the structure’s heat which will provide a huge long term energy saving,” Palmer said. “This is practically free energy being taken from water that has to be pumped anyway as it makes its way through the Town’s water supply system on its way to the residents for their use.” Work carried out by Koers also resulted in storm drainage from the project flowing into a nearby fish-bearing water course to help keep the stream viable and productive. In addition, thanks in part to a large existing sand deposit, it was possible to minimize the overall storm drainage runoff from this project by infiltrating a significant portion of the parking lot and driveway drainage into the underlying sa nd s u si n g a com bi n at ion of bioswales and rain garden features. The unique nature of the extensive project, which received funding in large part from the Federal Government in the form of a $4.6 million loan and a Green Municipal Fund grant of more tha n $464,000 th rough the Federation of Canadian Municipalities (FCM) was designed by Johnston Davidson Architects a firm with extensive experience working on municipal projects. The firm’s Kim Johnston said that while her firm has extensive fire hall design experience (45 and counting) each situation and site presents unique challenges. “We design a lot of fire halls a nd e a ch one a nd e a ch approach is very unique despite
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Compared to the Town’s old fire hall the new station has plenty of space to park the Fire Department’s apparatus there being a lot of commonality in the type of building,” she explained. “This particular building because it is co-located on a site with other municipal services such as a reservoir was very much an ideal site. It’s becoming increasingly relevant to make use of a site that has other municipal services in place to get the maximum use of the actual land and this is a really good example of that.” For Johnston the structure was envisioned right from the start to be both supremely functional and energy efficient. “The building itself uses some very unique characteristics in its mechanical as well as architectural systems to ensure that we’d end with a highly energy efficient building. This project is 72 per cent more efficient than the standard model building thanks to all of these design features,” she said. SEE FIRE HALL | PAGE 17
A key part of its energy efficiency is the extensive use of photovoltaic electrical generating equipment
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JUNE 2016
Wood was used extensively in the award winning design for both aesthetic and structural reasons
The new hall was constructed on Town owned property that also serves as a water reservoir
FIRE HALL
primary pu rpose of the new building, is to serve as the nerve centre for the Qualicum Beach Fire Department, so how does the organization feel about its new home? In a word: delighted. “I would say this hall is leaps and bounds above our old station,” explained Darryl Kohse, Qualicum Beach’s Fire Chief. “The new site itself has many advantages both coming to and from the fire station for our volunteers (currently the Fire Department has a roster of 30 paid on call volunteers) with our old station it was pretty much located in the downtown core so when an emergency happened getting to the station could be a real issue, especially if there was some event happening downtown,” he said. Kohse, who has been the Fire Chief for the past eight years, said the new facility is a genuine source for pride for the department. “From what I understand
CONTINUED FROM PAGE 16
“Rather than looking to be LEED certified the Town really stressed that their emphasis was to be on energy efficiency in all aspects. W hile it does incorporate many of the LEED principles from a certification perspective we really focused on the energy efficiency side and went for grants rather than LEED certification.” The unique design and small environmental footprint of the project has garnered a number of awards for the Town. This collection of prestigious accolades includes winning a Bronze Award for Fire Hall Design at the 2015 Firehouse Station Design Awards as well as winning the 2015 WoodWorks Award from the Association of Vancouver Island Coastal Communities (AV ICC). More recently the fire hall won the 2016 VIREB
(Vancouver Island Real Estate Board) Commercial Building Award as Institutional Project of the Year. One distinctive feature of the project is the use of solid mass timbers, which are extremely strong structures created by laminating panels together to create a design element that is incredibly strong, opens space for parking fire vehicles and is flexible enough to withstand earthquakes and other natural occurrences. “The ceilings and the floor are all constructed from th is sol id mass ti mber structural system. With its great strength we can span greater distances with the panels, we requ i re fewer bea ms a nd i n addition the sheer mass of the material certainly helps us with our R-value of the roof,” she explained. Design elements, site placement and innovative building te ch n iques, a side f rom t he
we’re the most energy efficient fire station in North America. In the last 19 days the fire station, because of the solar panels, has created over three megawatt hours of power. The old one in contrast of cou rse wou ld n’t have generated anything. If I remember right the heating bill in the old hall was something like $6,000 per year as it was more like a drafty old barn.” As an interesting side benefit any electricity generated by the new station that is not consumed ends up being back-fed to BC Hydro as a credit against future use. With a much larger footprint the new Qualicum Beach Fire Hall (15,625 square feet versus 8,000 squa re feet) prov ides more space to park and maintain the department’s fleet of fire fighting apparatus (a total of 10 pieces including two command units), has training rooms, a conference room available for
community use and has the capability of serving as an emergency operations centre (EOC) when required. “In the event of a major disaster we can set up in here and run an EOC, but the layout also separates the fire service from the EOC so that we can continue to function as a fire department while operating the EOC on the administrative side of things. We can continue to function independently.” For Sa les, t he Tow n Pla nner, the new fire station is the successf u l cu l m i nation of a planning process that spanned years. “I think the real success of our construction project was that we focused on something that was ambitious but achievable,” he said. “Nothing had to be invented, these tools were already out there, we were able to bring them all together in a way that truly worked.” For the Fire Chief the station is proof that collaborative community effort really does work. “We were very happy with how the process went, from the design through to the construction,” Kohse said. “It’s cost effective, it is built for the future (the design can accommodate as many as 50 firefighters) and it’s big enough to fit any apparatus we need in here. It’s in every sense a multi-purpose structure so it’s a value not just to us but to the community as a whole.”
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18
JUNE 2016
CHAMBER BRINGS WINERY TAXATION POLICY TO BC CHAMBER AGM or… THE POWER OF THE BC CHAMBER NETWORK
T
h e D u n c a n C ow i c h a n Chamber of Commerce sent three representatives to the recent A nnual General Meeting of the BC Chamber of Commerce: President Julie Scurr, First Vice President Moira Hauk, and Executive Director Sonja Nagel. In total, there were 200 delegates representing 125 Chambers. In preparation for the AGM, Ch a mb ers f rom a rou nd t he province submitted policies they would like the BC Chamber to bring forward to government.
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The BC Chamber’s Policy Review Committee reviewed the submissions prior to the AGM, to ensure they are timely, provincial and/ or federal in scope, and that the proposed policies affect a significant portion of the membership. Delegates voted to adopt 49 of the 55 proposed policies deliberated at the 2016 AGM. Duncan Cowichan Chamber President Julie Scurr said, “The Policy Resolution Process is an excellent opportunity for our Chamber to advocate on behalf of our members which will result in recommendations to government.”
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A recommendation to levy the hotel tax to short-term residential units, such as Airbnb, to level the playing field for tourism-related businesses Victoria Chamber’s recommendation to Federal and Provincial governments to ensure ferry capital infrastructure, including terminals and fleets, are eligible for federal funding. This would help alleviate the pressure on fares to cover capital costs. The Duncan Cowichan Chamber has an active and engaged Business Advocacy Committee, ensuring business-related issues are recognized and brought forward to all levels of government. Executive Director Sonja Nagel added, “We are proud to be part of the BC Cha mber network and involved in the BC Chamber’s unique grassroots policy process.” ■■■ Welcome new Chamber memb ers: Cow ichan Exh ibition, Lightspeed Engineering, Marlin Travel and Local Eye News. Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce. She can be reached at manager@duncancc.bc.ca or 250-748-1111
White Spot Owners Aim To Have Restaurant Open By Labour Day Cowichan Valley Citizen he White Spot in Duncan is being rebuilt after last year’s catastrophic fire, and the owners are hoping to have the restaurant completed and open by the Labour Day weekend. Restaurant part-owner Marty Goliath said the reconstruction of the White Spot at its long-standing location on the corner of the Trans Canada Highway and Cowichan Way began last week. He said it took some time since the fire almost completely destroyed the building, which had been a White Spot location for 20 years, for the various insurance companies involved to complete their investigations and determine the costs of reconstruction. “The insurance companies deemed the fire a ‘no fault’ event,” Goliath said. “It began in the mechanical area of the restaurant, not in the kitchen as was previously reported, but there was so much damage to the mechanical area that the exact cause couldn’t be determined.” Goliath, his partners and other restaurants and businesses in the area worked hard at the time to find employment for the workers from White Spot after the fire, which started in the early hours of a September morning in 2015. He said he has always been loyal to his staff and held the annual Christmas party for them in January, even though they were displaced from their jobs. “Some had moved away, but about 75 per cent of the staff came to the party and I
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The Duncan Cowichan Chamber was instrumental in bringing forward a policy that came from one of Cowichan’s largest wineries, calling for equitable taxation for BC’s wineries, cideries and distilleries. The recommendation to government included tax relief to offset the difference between the Class 6 (Business) and the Class 5 (Light Industry) tax rates applied to buildings on agriculture properties that are used for alcohol production. It also encourages expansion and development of the wine, cidery and distillery agri-tourism sector in BC. The proposed Winery Taxation policy was presented by the Kamloops Chamber of Commerce and supported by the Duncan Cowichan, Vernon, Westside, Langley, Nakusp, Penticton and Summerland Chambers. The policy was unanimously adopted by the delegates, and the BC Chamber will bring this policy forward to discuss with the provincial government. Other adopted policies included: Port Renfrew Chamber’s submission to protect old growth ra i n forests for the economic benef it of tou rism-based communities
expect many of them will come back to work for us when we reopen,” Goliath said. “We expect we’ll need up to 60 staff right away when that happens.” Goliath said there will be few changes to the White Spot’s exterior when the reconstruction project is completed, but the inside will be “completely different.” He said that when W hite Spot first opened its doors in Duncan almost 21 years ago, the operation was constructed to “suit the menu of the day” but that menu has changed dramatically over the years. “Half of our business used to be burgers, but now that’s down to just one-third,” Goliath said. “That means the new kitchen will be larger and laid out differently to deal with the different options that will be on the menu, including salads, rice bowls and other ethnic foods that are popular at this time,” he said. Goliath said a food truck with items from the White Spot menu will be brought to the site in about three weeks when the walls are up. He said the public will be invited to see how construction is going and to meet some familiar faces from the old restaurant. “All proceeds from that event will be going to the Zajac Ranch, one of White Spot’s main charities,” he said. “The date of the event will be announced at a later date.”
19
JUNE 2016
AWARD WINNING STUDENT RESIDENCE SCHOOL’S LATEST ADDITION “The school offers a Hope House: Residence Designed To Accommodate 50 Students
truly Canadian boarding school experience which differentiates us from
M
ILL BAY – More like a sm a l l v i l l age t h a n a trad itional school, Brentwood College School is an independent co-educational secondary boarding school located in Mill Bay (the school was originally located in nearby Brentwood Bay). While it features classrooms, administrative offices, recreational facilities and all of the other services associated with a public school, its facilities and residences help to set it apart from other learning institutions in the region. T he newest addition to the school’s residence community is Hope House girl’s residence, the eighth and last planned housing project on the 77 acre oceanfront campus. “In 2013 we undertook a new strategic plan which clearly pointed to boarding as being one of our main priorities,” Tom Shadlock, Brentwood’s Director of Operations explained. “Brent wo o d i s foremost a boarding school, not simply a school with boarding. We have 400 boarders and roughly 125 day students who go home at night so the vast majority of our students and 60 per cent of our faculty live right on the campus. With 80 per cent of our students being Canadian the school offers a truly Canadian boarding school experience which differentiates us from other schools.” Conducting classes for students from Grades 8 to 12, Brentwood Col lege School (wh ich f i rst opened for classes in 1923) has students who come primarily from British Columbia (approximately 50 percent) but also from across Western Canada, the United States and from 32 different countries around the world. The impetus for constructing Hope House was to ensure a rebalancing of the school’s residential population while elevating the experience for every student. A shortage of residences meant that some students at the school were boarded out with local community members, a process the school refers to as day boarding. “Day boarding would sometimes involve up to 15 students which we felt meant we weren’t offering them a true boarding school experience. To correct this imbalance we embarked on building this residence,” Shadlock explained. “Brentwood is truly a co-educational school with a 50/50 gender split. Previous to the building of this residence we had one building that was split for girls and boys. The building of Hope House as our eighth individual residence means we
other schools.” TOM SHADLOCK DIRECTOR OF OPERATIONS, BRENTWOOD COLLEGE SCHOOL
now have four girl’s houses and four boy’s houses, with the newest, Hope House being a female residence.” Designed by Victoria architect Christine Lintott, Hope House is only the latest in a series of projects she and her firm (Christine Lintott, Architect) have completed for Brentwood College School. “Hope House is by far the most energy efficient residential building on campus. That all came from how we constructed the building envelope and the mechanical and electrical systems we’ve installed in the building,” explained Lintott. “It has been designed as a robust, durable building that has a very high level of efficiency in terms of the operating costs.” Hope House is such an extraordinary structure that it won the Vancouver Island Real Estate Board’s (VIREB) Commercial Building Award for 2016 as the Non-Market Housing Project of the Year. Lintott and her company have been involved in designing a number of key buildings at Brentwood including the design of other residences, the proposed new gymnasium, the performing arts facility and others. “The reason that this building is so robust is the fact that Brentwood College School’s facilities team has set very high standards. As a building owner they understand the value of capitalizing quality construction and the long term payback that generates for them,” she said. “When it’s market housing the
Hope House is the eighth and newest student residence constructed at Brentwood College School developers are trying to do as little as possible as there is no return on that investment. But in the college setting that structure has to be the very best quality. In many ways it is like a little village of its own. They have more than 500 kids, they have a staff of more than 80, and they have a cafeteria that is feeding them all, they have all the facilities that can be attributed to the working of a little village. Every project brought on line has to fit and flow with the revenue model they have established.” Designed to house 50 students, Hope House has been created more as a large home than as a traditional dormitory. A unique feature of the Brentwood approach is that each of the eight residences has live-in house parents who work with the students and effectively run the houses like individual homes in a neighbourhood. Accommodations for house parents are factored into the design, homes where they live with their own families. “Our strategic plan saw us establish a ratio of three adult members in each of the houses, but this residence actually has four suites associated with it,”
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The residence has been designed to feel more like a private home than a traditional student dormitory Shadlock said. “There’s a House Parent an Assistant House Parent and two RFA (Resident Faculty Assistant) suites in there.” Hope House is only the latest addition to the facilities the evolving Brentwood College School has provided for its students. The belief is the school has now reached an optimal size so it will be some time before additional residences will be needed.
“The school has a culture and it’s important to us that the students and the staff know each other. Having the right faculty to student ratios and a family feeling to the community is central to us being able to provide the type of educational experience Brentwood is known for,” he said. To learn more please visit the college’s website at: www.brentwood.bc.ca
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21
JUNE 2016
CHBA PROMOTES PROFESSIONALISM AND HELPS PROTECT CONSUMERS Association helps builders do business better by vetting information and connecting like-minded individuals
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he Canadian Home Builder’s Association on Vancouver Island(CHBA-VI) raises the bar on the home building industry advocating for its members and promoting consumer confidence. Representing homebuilders in Canada for more than 65 years the Canadian Home Builder’s Association (CHBA) provides its 8,000 Canadian member firms with a voice for the new home builder, renovator, land developer, trade contractor, product and material manufacturer, building produce supplier, lending institution, insurance provider, service professional and any other business serving the construction industry. CHBA Vancouver Island is the regional non-profit arm of the association with 120 member companies. It covers all island regions and focuses on achieving a stable business environment for its members, promoting and protecting the interests of consumers and supporting the professionalism of its businesses. “ We help ou r members do business better by vetting information for them on things like building code changes, new building technology and financial issues,” said Kelsey Botting, executive officer CHBA-VI, adding that the association provides not only relevant and current training, but also networking opportunities and liaison with all levels of government. Ron Bickford, past president and director of CHBA-VI, said that being part of a professional association puts him in contact with like-minded people talking the same language and working through some of the challenges facing the industry together. “We’ve created a bu i lders’ council and meet regularly as a
2016 CHBA VIBE Award winners at Nanaimo’s Vancouver Island Conference Centre CREDIT:CONCEPT PHOTOGRAPHY
Kelsey Botting, executive director of CHBA-VI CREDIT:KELSEY BOTTING
group to discuss issues, share information and present potential topics to the association.” He noted that the construction industry is dynamic with new techniques and products constantly entering the marketplace, making its way to the
construction site and home. For example, due to the effects of global warming the sector has seen rapid changes in green initiatives and energy efficient protocols, as well as new technology. CHBA offers in-classroom seminars to build knowledge and maintain its high standards. Bickford said that education through CHBA-VI benefits both the builder and the consumer, ensuring the latest, safest and best techniques for use on each project. “T he Homeowners Protection Office sets policy for every builder to get ongoing training as a condition for renewing their builder’s license. The CHBA is one of the agencies providing professional training because it wants consumers to feel confident when they hire a member contractor. It’s about protecting the homeowner and keeping up to date with new information.” Beg i n n i ng i n October of 2015, home builders require 41
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continuing education credits per year, and CHBA and CHBA-VI offers training in seven key competency areas: Technology, management, financial planning, legal issues, business planning and management and relevant enactments. CHBA and CHBA-VI offers training in these areas to help builders fulfill their requirements. Botting explained that membership in the local association translates to membership in the federal and provincial associations as well, and that affects a stronger position for CHBA-V I members, whether it’s in monitoring building codes, supporting regional initiatives, promoting professionalism or sharing housing information and stats. “The goal of the association is to promote professionalism in our industry and to be the voice for our members to the government,” Bickford said. “Advocacy plays a big role i n ser v ices to ou r members,” Botting added. “Affordable housing is one of the more pressing issues today. Keeping construction costs down is imperative. We advocate
Ron Bickford serves as a director on the CHBA board and owns Rob-Ron Developments CREDIT:RON BICKFORD
for non-biased regulations that reduce the burden of red tape and decrease time spent on paperwork and the additional hidden costs that go along with it.” She noted that the association is governed by a board of directors, led by President Byron Gallant, B. Gallant Homes and Vice President Jason Schmidt, Pheasant Hill Homes, who are very involved with ongoing meetings, setting the strategic direction of the organization, and volunteering as needed. “These are people with t h ei r eye s a n d e a rs i n the industry and on the
ground. They bring forward pressing issues and topics that really matter to homeowners and our builders.” She pointed out that the association relies on the work of its volunteers to present the issues that matter most to all CHBA members so the association can determine the best plan of action. “We have a great group of volunteers dedicated to seeing our industry thrive.” Botting said that regular monthly dinners for the membership also connect its members and provides a venue for guest speakers, information exchange and continuing education credits. Held in either Victoria or Nanaimo, the dinners draw members from across the island, including Victoria and Campbell River. L a s t y e a r, C H B A-V I introduced a new line up of awards with 29 categories that recognize high standards in building, renovation and design on Vancouver Island. The Vancouver Island Building Excellence awards or VIBE awards include seven categories such as Sales and Marketing, Special Achievement and Residential Planning, Design and Construction. SEE CHBA | PAGE 23
FAIRWINDS TO EXPAND EXISTING DEVELOPMENT A retail and service hub in Nanoose Bay and Schooner Cove to complement residential development
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airwinds is a well established, masterfully planned community encompassing over 1,000 acres of spectacular waterfront land fronting on Nanoose Bay and Schooner Cove. The development includes a 350 slip marina, fitness center and 18-hole golf course and is already home to over 1000 residents, while approvals are in place for an additional 2000 homes to be built Fairwinds was recently purchased by Seacliff Properties, and while they are committed to moving forward with new residential development (which may include waterfront condominiums, townhouses and single-family homes) their initial priority is to create a waterfront retail and service hub to serve residents and visitors alike, according to Ian Porter, Director of Real Estate for the Seacliff Properties. By repurposing an existing 40,000 sq.ft. building, located directly on the waterfront of Schooner
Cove and with idyllic views over the Fairwinds Marina and Winchelsea Islands, Seacliff envisions a vibrant mix of service and retail users. The building was originally built by Dominion Bridge with a massive steel frame structure. The renovation aims to uncover the structure, with soaring open ceilings framing the spectacular ocean views. “We expect to see a great waterfront pub or bistro, coffee shop along with a cold beer and wine store in the building” said Ian Porter “along with that, we would like to see a country market so residents and visitors can shop locally for fresh, locally produced food.” Rounding out the facility would be a mix of services including artist studios, professional offices and the Fairwinds Marina office. Leasing of the facility is underway, and Seacliff is interested in hearing from any party interested in establishing a business in the new Fairwinds Landing. This is a unique business opportunity to establish a profitable business in a one-of-a-kind location with strong existing demographics and solid growth potential. For more information, or to find out more about leasing at Fairwinds Landing, please feel free to contact Daniel Galpin at Daniel@seacliffgroup.com
CHBA
JUNE 2016
23
Pheasant Hill Homes Ken Connelly and Jason Schmidt receiving Single Family Builder of the Year CREDIT:CONCEPT PHOTOGRAPHY
This year, the VIBE award gala, attended by 175 industry leaders and hosted by TV personality Bruce Williams, was sponsored by premier diamond partners; Homeowner Protection Office and BC Housing, Emerald Partners; Slegg Building Materials, and Gold partner; Fortis BC. Media partners included CTV, Y.A.M. Magazine and Black Press and held at the Vancouver Island Conference Centre. “ We h a d t w o m a j o r winners,” said Botting.
“Pheasant Hill Construction, winning four awards, including Single Family Builder of the Year and Best Single Family Kitchen under $50,000, and Mac Renovations which won Renovator of the Year.” Also in the winner’s circle were CA Design, Residential Community of the Year and Keith Baker Design Inc. for Project of the Year. “The awards recognize excellence in our profession,” said Bickford. “They also provide a way for the consumer to become more aware of our professional builders.”
Judged by three highly qualified BC builders, renovators, designers and long-time CHBA members from outside the island region, nominees submit a write-up of the project with photographs. Set criteria looks at all levels of construction, including base desig n, env i ron menta l and energy efficiency and functionality of floor plan. Finalists are chosen from a large pool of nominees while winners are chosen from up to four finalists. CHBA-VI is at 170 Wallace Street in Nanaimo www.chbavi.com
LIKE-MINDED ENGINEERING FIRMS FORMALIZE COMPANY MERGER Sorensen TRILOGY Engineering: New company with a joint focus on quality
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ANAIMO – As of June 1, 2016 Sorensen & Associates Engineering and Trilogy Structural Engineering have merged to create Sorensen TRILOGY Engineering. Two companies, noted for delivering terrific customer service and quality economical structural engineering, have now joined forces to create a team with larger capacity, greater depth of experience, and a pledge to continue serving clients with excellence. The new entity is committed to sustaining innovative and cost effective structural engineering solutions. “We believe this is an exciting time for both companies, their employees, and you - our clients. Sorensen TRILOGY Engineering’s greatest asset is our people and the relationships we develop with you. By joining forces, we have made a huge increase in the breadth and depth of that asset and the services we can offer to you,” explained Brian McClure, one of the new firm’s principles.
The staff of Sorensen TRILOGY Engineering do not anticipate any dramatic changes that will affect either their existing or future projects. The evolved entity will continue to listen to client’s vision, highlight their needs and assess all projected timelines. The firm stands by its commitment to innovative, cost effective, and timely engineering solutions. The point of contact between clients and the company will remain unchanged. However, clients may have a renewed opportunity to interact with like-minded colleagues, who will assist in meeting their needs. The enhanced team at Sorensen TRILOGY Engineering is a group of experienced and practical engineers, technologists and technicians who strive to always be client focused – while working to exceed any expectations. Sorensen TRILOGY Engineering – Structural Engineering Solutions: Innovative, Cost Effective and Timely. The new firm looks forward to continuing to work with new and existing clients to create structural engineering solutions to meet any need. For more information please call the office at 250-585-1360 or contact Brian McClure (250-713-9875), Ted Sorenson (250-816-4448) or Dan Fell (250-714-5639) directly.
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24
JUNE 2016
Island West Coast Developments Celebrates 30 Years of Construction Excellence Nanaimo-based firm kicks into an even higher gear after a very productive, award winning 2015 BY MARK MACDONALD
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ANAIMO – Last year was one of the most productive and rewarding in Island West Coast Developments (IWCD)’s 30 years in business. Greg and Troy-Anne Constable’s company had a total of seven finalist buildings in the 2016 Vancouver Island Real Estate Board Commercial Building Awards, winning Awards of Excellence for Pleasant Valley Landing (Retail Renovation) and Snuneymuxw First Nations Community Building (Community) in Nanaimo, and Galaxy Motors (Retail Automotive) in Courtenay. They also received Awards of Merit for Green Rock Liquor Store (Retail) in Nanaimo and Island Chevrolet GM (Retail Automotive) in Duncan. It looks like they’re just picking up steam, as IWCD has numerous projects underway and in planning stages across Vancouver Island. “It’s hard to believe it’s been 30 years since we started building,” says Troy-Anne Constable. “Even though we’ve had a great ride, it seems like we’re really just getting started.” It was 1989 when Norm McNabb asked if Greg, who had built homes since 1986 was interested in building Nored Plaza, across from Woodgrove Centre. From there, he built Northridge Mall for McNabb, and he was on his way. “Norm believed in me, and gave me that first opportunity to build commercial projects,” says Greg. “If I don’t get that break, maybe I don’t do what we’re doing now. Having people like Norm get me started makes a world of difference.” T he Constables’ daughter, Savanna and her husband Pat Brandreth have joined the team, bringing the next generation of Constables aboard. Savanna works in project management and Pat in business development. “They’ll be learning the ropes for the next 10 years, and they’re enjoying it,” says Greg, adding that Savanna has a degree in architectural building technology from
the B.C. Institute of Technology. “We have several members of our team that have come from BCIT,” says Greg, noting the company has anywhere from 50-80 employees, depending on the time of year. “We know exactly what we are getting as soon as they get out of the course. “We have so many good people working for us. . .they’re fantastic,” he adds, noting that Bonnie Hunter, a senior project manager who also handles training and communications, Branch Manager Reid Longstaffe at the Victoria office, design/development manager Jordan Almond and Vice President Tina Brooks are key cogs in the IWCD machine. I WCD has captured V IR EB Commercial Building Award honours in each of its nine years of celebrating the best of the best in commercial and industrial construction on Vancouver Island north of the Malahat. The recently held 2016 awards yielded the best results yet. Pleasant Valley Landing was a particularly challenging project, as it involved transforming what was a box-like former furniture store into a multi-faced, attractive retail development in north Nanaimo that is now home to Cobb’s Bread. Scott Craig, President of Marwest Development Corporation, owners of the site on Metral Drive, said: “the team at IWCD achieved the Gold Standard for service and competency at every level, from accuracy in their budget to their adherence to schedule. Their in-office and on-site management personnel was key to the success of the transformation of this awarding winning property.” Dean Gaudry, owner of Green Rock Liquor Store, made his decision to have IWCD build their new building on Dufferin Crescent after discussions with the owners of Country Grocer and his designer, Jack Anderson of Anderson Greenplan. “I wanted to deal with the person that had built Country Grocer, and we realized some savings by
Galaxy Motors Courtenay – IWCD Design-Build project received a VIREB Award of Excellence PHOTO CREDIT DAVE LEE
dealing with the developer of the whole Green Rock development,” he says. “That turned out to be true.” Gaudry took note of the fact that IWCD built Country Grocer’s store in Southgate Mall, then four years later, did their second Nanaimo outlet at the corner of Dufferin and Bowen Road. “T hey’d been dealing with IWCD for four years, and that’s the kind of vote of confidence that you want. For us, it was a pretty straightforward decision.” Gaudry said working with IWCD was “first class, from beginning to end. They’re such a competent company, and they’re very approachable. If I needed to talk to Greg or Bonnie, they were always available. “This was the biggest project I’ve ever done and probably ever will do, so having access to both of them was really reassuring. Gaudry added that he was impressed with how organized the job site was during construction, noting “there are always a lot of people coming and going, and there can be tensions at times, but with IWCD, they have a team that brought a very happy work environment with them. They have a lot of capable people working for them.” That comment isn’t surprising, as for the last three years,
Greg and Troy-Anne Constable of Island West Coast Developments
25
JUNE 2016
Pleasant Valley Landing (Metral Drive) – VIREB Award of Excellence. Former furniture warehouse transformed into an up to 10 unit retail/commercial space. PHOTO CREDIT DAVE LEE
Island Chev GM Duncan – exterior renovation to bring dealership to new image program standards PHOTO CREDIT DAVE LEE
Snuneymuxw First Nations Community Building – VIREB Award of Excellence. New meeting place for the community including general store, commercial grade kitchen facilities and gymnasium PHOTO CREDIT DEHOOG & KIERULF
Green Rock Liquor Store – design/construction incorporated lots of green concepts in keeping with Green Rock subdivision philosophies PHOTO CREDIT DAVE LEE
IWCD has been recognized as one of Canada’s Best Managed Companies. The national awards program recognizes Canadian firms that have implemented world-class business practices and created value in innovative ways. Applications are reviewed by an independent judging panel that evaluates how companies address various business challenges, including new technologies, globalization, brand management, leadership, leveraging and developing core competencies, designing information systems, and hiring the right talent to facilitate growth. IWCD’s own office building on McCullough Road in Nanaimo
serves as headquarters for the company. A LEED Gold building, it was named the Judges’ Choice award winner for best overall entry in the VIREB Commercial Building Awards in 2010. It showcases green features and products, and includes geothermal heating, a patio roof area with green roofing systems, a bioswale system with on-site storm water management and native, drought-resistant plant materials that require no irrigation. Besides numerous car dealerships across Vancouver Island, the company keeps expanding the scope of the projects it undertakes. For example, IWCD is working
on a 52,000 square foot commercial/residential project in Parksville called Shelly Square. The mixed use project for Parksv i l le Ch r ysler ow ner Br uce Alexander features three retail buildings, plus a fourth with underground parking and rental apartments above being named ‘The Oak’. This is the third time IWCD has done work for Alexander, including adding buildings to the dealership’s existing footprint as well as conducting a fullscale renovation while Parksville Chrysler conducted business as usual several years ago. Constable opened a Victoria office two years ago, as the company
is increasingly busy on projects throughout the Capital Regional District. They’ve just entered into a joint venture at Bear Mountain to build several multi-family and commercial projects. IWCD will be constructing Bear Mountain’s new Tennis Canada clay court training centre, an indoor/outdoor facility built specifically to accommodate tournaments. The 180-unit Renaissance, to be built on an existing five-storey concrete structure, as well as an official training centre for mountain bike training rounds out their Bear Mountain projects in the immediate future. The owners of Galaxy Motors, which captured a VIREB Award of Excellence for their Courtenay project, have enlisted the services of IWCD to renovate their existing dealership in North Cowichan. In Nanaimo, IWCD is working on two new buildings at the Regional District of Nanaimo landfill, and just finished off the new SPCA building just off East Wellington Road, in easy view of the Nanaimo Parkway highway, That project also signals the beginning of a major project on
the former Madill property next to Laird Wheaton GM on Bowen Road. That build-out includes a 135 bed care facility, commercial/residential units and possibly more car dealerships. Aspengrove, a highly successful private K-12 educational facility, will have IWCD build a new 50,000 square foot school near Woodgrove Centre. Added to that is the 10-acre Phase Three of the Green Rock Industrial Park, which will include a number of lots to the south of Country Grocer and The Buzz Coffee Shop, and the extension of Boxwood Road. Plus other projects in the planning stages. “It’s amazing how the years have gone by,” says Greg. “One thing we’ve learned is that to have good developments, you need good people to do everything well, and we have that. We are very thankful.” Adds Troy-Anne: “It’s been a great journey so far, and without a doubt, we wouldn’t be where we are without a quality team like we have, and our many clients who keep calling us back to build their new buildings.” www.iwcd.ca
26
JUNE 2016
COMMUNITY IN
WEST COAST Visitor Numbers Up On West Coast West Coast Continues to See Investment in Tourism Bringing Increased Visitor Numbers BETH HENDRY-YIM
W
EST COAST - Two and a half hours west of Port Alberni, the West Coast region includes the Pacific Rim National Park Reserve and communities of Ucluelet and Tofino and Nuu chah nulth traditional territories. It boasts commercial fisheries, a booming tourist industry and some of BC’s best outdoor experiences, plus First Nations art, culinary festivals and, according to Dave Christensen, president of the Ucluelet Chamber of Commerce, a positive business climate. “We’re seeing growth in the number of young entrepreneurs moving to Ucluelet,” he said. “Especially families, as they can still find affordable housing here.” Mayor of Ucluelet, Diane St. Jacques, said that an investment in the installation of high speed fiber optics by Telus, the BC government, BC Hydro and All Nations Trust company, is a strong draw for
Grazing in the Garden is part of the Tofino’s popular Food and Wine Festival CREDIT:TOFINOFOODANDWINEFESTIVAL.COM
Mayor Diane St. Jacques said visitor numbers were up in Ucluelet CREDIT:UKIEAWESOME.COM
remote workers, but it’s also the lifestyle and culture of the region that is attracting people. “Tourism was up 36 per cent over 2014,” she said, adding that the number continues to grow as
people discover the region and its popular highlights, like the Wild Pacific Trail and aquarium. “We’ve just expanded the trail to incorporate another loop around the lighthouse which adds another education piece.” Built to capitalize on views of incoming Pacific storms, the trail
is a year round attraction. According to St. Jacques the Wild Pacific Trail Society has created a five-year plan, continuing to add to the trail and the educational opportunities. Ucluelet also has the only catch SEE WEST COAST | PAGE 28
June 16th – 30th
June 17th
June 17th – 19th
June 18th
Solstice Arts Festival Rollin Art Centre
Days with the Arts Rollin Art Centre
Festival of Artistic & Creative Expression Capitol Theatre
Solstice on the Street Char’s Landing
THURSDAY JUNE 16TH TO SUNDAY JUNE 18TH ROTARY ARTS DISTRICT UPTOWN PORT ALBERNI
FOR MORE INFORMATION, PLEASE GO TO www.alberni.ca/events THE CITY OF
Port Alberni
The Arts & Cultural Scene is Alive and Well Here. Come & Join Us for These Wonderful Events June 16th to 18th.
WEST COAST
28 WEST COAST CONTINUED FROM PAGE 26
and release aquarium using local ocean water with touch and learn demos. Run in partnership with the Vancouver Island Aquarium, the centre enhances visitors’ understanding of the local ecosystem. “In March of 2016 counters showed that the Lighthouse section of the Wild Pacific Trail saw 15,000 visitors already,” St. Jacques said. “In June of 2015, one of our high months, the counters showed 12,000.” Josie Osborne, Mayor of Tofino, said that her city is also seeing an increase in visitor traffic this year, in part due to the value of the American dollar, nice weather, more Canadians staying home for holidays and an excellent job by the tourism folk in both communities. “For 2015 the income received from hotel tax increased by 29 per
cent over 2014 and our occupancy rate in shoulder season in 2016 is up 30 per cent.” She added that collaboration between the city and other destinations to create packages and regional features has positively impacted visitor rates. “We are partnering with Pacific Rim National Park Reserve, Ucluelet and Port Alberni to create a new program called the Real West Coast and to promote ‘Canada’s Surf Highway’ between Port Alberni and the West Coast.” Part of that promotion will see increased signage along Highway 4 and the running of the Black Ball Ferry campaign that has American tourists taking the ferry from Port Angeles to Victoria and then visiting communities like Sooke and Nanaimo on their way to the West Coast. Not just drawn to the outdoor activities, lifestyle and views, visitors and residents enjoy a rich and diverse food culture.
JUNE 2016
Mayor Josie Osborn, Tofino said occupancy rates were up in 2016 CREDIT:CITY OF TOFINO
“We’re seeing growth in the number of young entrepreneurs moving to
CREDIT: UKIEAWESOME.COM
Ucluelet.” DAVE CHRISTENSEN PRESIDENT, UCLUELET CHAMBER OF COMMERCE
ARTS & CULTURE SCENE REALLY ALIVE AND VERY WELL IN PORT ALBERNI
PORT ALBERNI PAT DEAKIN
T
hose of us who l ive i n Por t A lb e r n i a re of te n observing there are so ma ny th i ngs goi ng on that it’s impossible to get to a nd support a l l of the events. There’s a g re a t d e a l o f i ro n y in this because one of the misperceptions of our community is that t here’s not h i ng to do here. Ju ne’s offeri ngs
i n SOP O (S o ut h Por t A lb er n i) a nd t he Rotary Arts District alone follow: ■ Sat June 11 th Michael C o u g h l a n T h r o wback Chev y Tou r at Char’s Landing ■T h u r J u n e 1 6 t h t o T hu r Ju ne 30 t h Solstice Arts Festival at Rollin Art Centre ■F r i J u n e 1 7 th D a y s with the Arts at Rollin Art Centre ■ F r i Ju ne 17 t h to Su n Ju ne 19 t h Festiva l of A r t i st ic & Creat ive Expression at Capitol Theatre ■F r i J u n e 1 7 th L a z y Mike and the Rockin’ Recliners at Capitol Theatre ■S a t J u n e 1 8 t h S o l stice on the Street at Char’s Landing ■ We d J u n e 2 2 n d I a n R eid We s ter n Ca nadian Tour at Char’s Landing
■ Thur June 23 rd Sarah Sm ith ROCK Duo at Char’s Landing ■F r i J u n e 2 4 t h T h e Burying Ground with Big Fa ncy at Cha r’s Landing ■S a t J u n e 2 5 t h J o e S t a n t o n a t C h a r ’s Landing ■ Mon June 27 th Rachel T herrien Quintet at Char’s Landing ■ T ue Ju ne 28 t h Novel Voz 2016 BC G oodw i l l Tou r at Ch a r’s Landing For more information about any of these happenings, please check out w w w.a lber n i.ca / events Pat Deakin is the Economic Development Manager for the City of Port Alberni. He can be reached at 250-7202527 or Patrick_deakin@ portalberni.ca
Abundant sea life attracts scuba divers to the area June 3-5 marks the annual Tofino Food and Wine Festival with restaurant dinners, barbecues, cocktail shows, and the very popular Grazing in the Gardens at Tofino’s Botanical Garden. “Grazing in the Gardens combines wine tasting with food pairings through 12 acres of pathways and gardens bordering the Tofino mudflats with three different bands playing throughout the gardens,” Osborne explained, adding that the popular event showcases BC wine and local restaurants and sells out quickly. Aboriginal Tourism also offers a variety of true West Coast experiences like the award winning Wya Point Lodge with luxury accommodation, yurts and RV camping available, and the Wya Point Welcome Centre that acts as a gateway to the culture, people and economy of the First Peoples. Both St. Jacques and Osborne said it isn’t hard to attract people to the region, especially the younger demographic between 20 and 40. But they said that housing for seasonal workers still remains a challenge. Christensen said that some
Catch and Release day at the Ucluelet Aquarium CREDIT: UKIEAWESOME.COM
residents open up rooms in their homes to summer staff and make a little extra income offering tourists accommodation. But for Ucluelet, Onni Group’s scoop of the bankrupt WyndandSea golf resort could mean not only new housing but new business opportunities as well. “Part of the housing projects will include an investment in rental units,” said St. Jacques, adding that it would go a long way in meeting the needs of the community. Jen Dart, executive director of the Tofino Long Beach Chamber of Commerce, said that an economical development advisory committee has recently set up a new program focused on highlighting products made and sold locally. “The goal is to have residents rethinking their practices and making a shift to buy an additional 10 per cent from local businesses.” To make it easy for locals, the program will provide lists of the services and products available tapping into the ‘buy local’ movement and, as Dart pointed out, having more money stay within the community.
29
JUNE 2016
RESORT HIRES NEW GENERAL MANAGER “The kitchen follows Occupancy for resort is up due to low Canadian dollar and more British Columbians exploring their province
the Ocean Wise program through the Vancouver Aquarium, with all seafood certified
U
CLUELET - Perched on a large bluff overlooking storm twisted trees, water darkened outcroppings and the Pacific Ocean, sits the uniquely designed Black Rock Oceanfront Resort. “It has, arguably, the best view on the West Coast,” said Danielle Stothers, sales and marketing manager. Located in Ucluelet, the seven-year old resort, designed to incorporate natural elements of its surroundings with rock, water, glass, steel and wood, open spaces, natural lighting and seaward vistas, is a destination centre specializing in wedding packages, spa retreats, conferences and memorable experiences. A shared revenue property, the 133 suites are privately owned but managed and maintained by the resort. “It’s not a time share,” said Stothers. “Owners share revenue with the hotel but still own their suites. All the rooms have the same décor and design, with the hotel responsible for booking the rooms and housekeeping.” She added that when the suites were first listed in 2008, they sold out in only a couple of hours with some owners buying suites in bulk. “Over the years we’ve developed good relationsh ips w ith the owners as many visit us regularly.” Suites come in studio, one and two bedrooms, adjoining or premium with plush king beds, fully equipped kitchens, flat-screen TV, and fireplace. Guests also have access to the 24-hour fitness centre, outdoor hot tubs and plunge pool, all of which overlook the lush rainforest and crashing waves. Stothers added that there are also rooms available for guests with pets and, with Big Beach right
sustainably harvested.” DANIELLE STOTHERS SALES AND MARKETING MANAGER, BLACK ROCK OCEANFRONT RESORT
next door, it is dog paradise with plenty of room for playing fetch. Recently the resort welcomed a new general manager, Brian Johnson. Formerly the general manager of Sandman Hotels in Victoria, Johnson has a strong connection with the area from frequent visits and a love for the ruggedness and beauty of the region. “I have many new visions for Black Rock and will be putting a strong emphasis on growing the food and beverage department to new heights as well as looking at ways to expand the Drift Spa,” he said. “Most importantly, I am looking to continue the resort’s ongoing success over many years to come. It is a very exciting time here at Black Rock and I can’t wait to welcome new and familiar faces to our resort.” Offering a luxurious stay year round, the resort boasts a full service spa, ball room, romance and storm watching packages, and fine dining. New Executive Chef David Schiaffino and his team at Fetch Restaurant have created a seasonal menu with a focus on locally harvested products like the Black Rock Caesar and Parmesan Scallops for starters and, to follow, Creamy Halibut, Salmon a la Chorrillana or a Surf and Turf Saute. “The kitchen follows the Ocean Wise program through the Vancouver Aquarium, with all seafood certified sustainably harvested,” Stothers noted. Service runs all day for breakfast, lunch and dinner; and the
Fetch offers fine dining for breakfast, lunch and dinner CREDIT:BLACK ROCK RESORT
Float Lounge serves its own unique dishes like a Seaside Bowl, Smoked Seafood Chowder, Black Bean Burger and Fish Tacos, in the late afternoon and evening. Stothers said that the resort has been striving for more sustainable practices and has recently earned a Silver Listing by Green Tourism Canada. “This is the first year we’ve taken part in the program. They did a great audit for us and have been helping us come up with some green policies for our guests and staff.” Some of the practices involve educating the guests in things like recycling and water conservation. “Part of our Go Green program includes offering guests a $5.00 food and beverage voucher for declining housekeeping service. It’s been very successful and we’re finding that guests appreciate our efforts and don’t mind cutting back on towel service.” Stothers said that the resort is also training its staff in sustainable practices to ensure they are aware of what the resort is accomplishing and how. Although most visitors come to Ucluelet to enjoy the raw beauty and scenery, many come to experience the wildness, varied outdoor activities and peaceful calm of the small community. The Wild Pacific Trail is mere minutes from the resort, and surfing in the Pacific Rim National
Park, kayaking, hiking myriad trails or viewing aboriginal art and culture, a quick drive away. Stothers said that there is also a growing number of visitors coming to storm watch and witness the dramatic variability of the open ocean. “Usually our shoulder season is our quietest, but in the past few years, people have been flocking here in the winter to watch the storm surges. This year occupancy has been at its highest ever.” The best part? Guests can watch the weather from the safety and warmth of the dining room, lounge or the privacy of their own room. Stothers added that the low Canadian dollar is also helping bring both Americans and Canadians to the region, keeping the resort at full occupancy during the summer and near capacity during shoulder season. “We’ve been tracking where our guests come from and we’ve seen an increase in people from BC travelling within the province.” One of the resort’s most popular offerings, Stothers pointed out, has been as a wedding destination. “Our Rainforest ball room is booked year round.” With a capacity for up to 140 people, it is one of Vancouver Island’s largest ballrooms, with 2,000 square feet, customizable audio/visual equipment and portable bar, and view of forest and ocean. The resort also offers
a 935 square foot Wine Cellar for smaller, more intimate weddings. It overlooks an active surge channel and boasts natural décor with massive windows. Both can come with custom room set up. “One wedding we hosted had a Lego theme. At every table there were piles of Lego for guests to put together. Another wedding party hired a designer to set up the room and gave them carte blanche for decorating. It was stunning.” The world class spa is another perk that has won acclaim as one of the top 100 spas in North America by spasofamerica.com. The Drift Spa features Seaflora certified organic seaweed products and hand-made bath salts harvested and produced locally on Vancouver Island. Full service, the spa offers treatments and packages that include customized or therapeutic facials, seaweed soaks, hydro tub, alaria body wrap and signature treatments such as Organic Therapeutic Seaweed Massage and Soak, Perfect Storm water treatment, Abalone package healing massage and a 2.5-hour Mariner’s package. “Our packages are very popular,” said Stothers. “Especially our romance getaway. It includes a a two night stay in any of the room types, a bottle of sparkling wine and bath salts in the room on arrival and a chocolate fondue and fresh fruit for two in the Float Lounge.” Black Rock also hosts several annual events such as the New Year’s Eve party, and it participates in events like the Pacific Rim Whale Fest and Barnacle Bluegrass. Black Rock often donates the ballroom to help raise funds for various charities including the Pacific Rim Art Society. For its service, location and unique offerings, Black Rock has earned a Travelers Choice and Certificate of Excellence award by TripAdvisor, and a Gold listing by Conde Nast, has earned a Green Key Eco Rating, and was a runner up in the Georgia Straight’s Best of Vancouver awards. Black Rock Oceanfront Resort is at 596 Marine Drive in Ucluelet www.blackrockresort.com
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Book by Calling 1-877-762-5011 Or Visiting us @ blackrockresort.com
Proud to Supply Fine Coffee to Black Rock Resort
1-800-770-6177 www.canterburycoffee.com
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30
JUNE 2016
CA DESIGN CONTINUED FROM PAGE 1
Old Dutch Inn,â&#x20AC;? he said. The firmâ&#x20AC;&#x2122;s work on the renovation assignment earned them the 2015 VIREB (Vancouver Island Real Estate Board) Commercial Building Gold Award for Hospitality. A special source of pride for the brothers is the opportunity their career has provided to play a positive role in the development of their home town, Qualicum Beach. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;ve been shaping a lot of the new development thatâ&#x20AC;&#x2122;s been going on in Qualicum,â&#x20AC;? Jeremy stated. â&#x20AC;&#x153;This year we won the VIBE (Vancouver Island Building Excellence) Award from the Canadian Home Builders Association (CHBA) for Best New Residential neighbourhood for a project where we teamed up with our other brother (Jamie Larson) who owns a company called HomeLab Real Estate Group. We worked together on a project called WestRidge which is a new development for us. Over the years weâ&#x20AC;&#x2122;ve been involved in some local developments such as the Gateway To Qualicum which is on Memorial Avenue. We were involved in a number of areas including the project visioning, the rezoning, the land use as well as the building design for the 27 homes in the project.â&#x20AC;? A smaller firm with an expansive vision, strong community pride and an unerring attention to detail has combined to make the company the designer of choice for clients across the region. â&#x20AC;&#x153;We take a lot of pride in the projects we undertake. We strive to only take on projects that we feel will be good contributions to the community,â&#x20AC;? Jeremy explains. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re the sort of people who if we donâ&#x20AC;&#x2122;t believe the project is going to have a good impact in the neighbourhood we wonâ&#x20AC;&#x2122;t do it. Weâ&#x20AC;&#x2122;re
Brothers Jeremy (left) and John Larson are the co-owners of Qualicum Beach based CA Design invested in Qualicum, weâ&#x20AC;&#x2122;re from here, we live here and we donâ&#x20AC;&#x2122;t want to be responsible for projects that will in anyway compromise the area.â&#x20AC;? For the future the brothers anticipate a course that will see some business growth, but only as the work demands it and growth only if it supports their collective belief in the need to develop properties that are positive contributions to the community as a whole. â&#x20AC;&#x153;Our projects are always collaborative, we learn from the people we work with on every project, from the builders of course but also from the clients. Weâ&#x20AC;&#x2122;re always interested in seeing how a collaborative effort can lead to the best result,â&#x20AC;? John said. â&#x20AC;&#x153;Our focus has always been on Vancouver Island-based projects and on those that make a positive impact in the communities in which weâ&#x20AC;&#x2122;re working. Our goal is to continue to design homes that help to make
The backbone of the work carried out by CA Design is in the creation of exceptional single family homes improvements, on both a neighbourhood and on a community level.â&#x20AC;?
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reparations for a busy tourist season are well underway. The District of Tofinoâ&#x20AC;&#x2122;s improvements to Main St. have begun, and the first phase will be completed early in June. Paving to Hellesen Rd., the access road to Crystal Cove Beach Resort and Ocean Village Beach Resort, has been completed and along with it a new beach access point and public washroom. Also in preparation for the summer tourist season, the Chamber and the Raincoast Education Society have started Tofino Ambassador Program classes for 2016. The Ambassador Program is a free educational program with three classes: Introductory, West Coast Ecology and Nuu-chahnulth Landscape. The Intro program is ideal for new and returning front-line staff as well as residents as it provides an amazing baseline of knowledge about Tofino: its history, ecology, businesses and activities, festivals and events, volunteering and civic services, bylaws and host etiquette, and much more. Itâ&#x20AC;&#x2122;s really the go-to
source for information for those who are new to the area, and even long-time locals have learned a thing or two in these classes. Many local businesses participate in a discount program offered to program participants through the Ambassador Card. This gets participants into businesses and encourages them to shop locally as much as possible. The Chamber partners with the Raincoast Education Society to administer the prog ra m w ith Resort Municipality Initiative funding through Tourism Tofino and the District of Tofino. The goal of the program is to create a responsible and informed citizenry who add to the quality of life in Tofino and also make it a great place to visit. So you can be sure when youâ&#x20AC;&#x2122;re visiting Tofino that your accommodation hosts, restaurant servers and surf instructors all have the correct answers to the many of the questions about the area you may have. For more i n formation about the program, please visit the Chamber website: www.tofinochamber.org. â&#x2013; â&#x2013; â&#x2013; Thanks to Samantha Hackett, Chef Ian Riddick, Megan Hall and the rest of the team at Long Beach Lodge Resort for hosting the April Chamber Membersâ&#x20AC;&#x2122; Luncheon on April 27th. Chef Riddick prepared a Greek feast for roughly 50 members, and we welcomed the Vancouver Island Green Business Initiative, the Pacific Rim Leadership Group, and David
Innes, a housing consultant for the District of Tofino, as speakers. Our hostsâ&#x20AC;&#x2122; job was further complicated by a power outage just before the luncheon started but the team handled the challenge with aplomb. A huge thank-you! â&#x2013; â&#x2013; â&#x2013; Thanks are also due to new Chamber member, Cable Cove Inn, for hosting our first Business After 5 event on May 25th at their newly renovated property. Food was provided for the occasion by two of Tofinoâ&#x20AC;&#x2122;s newest restaurants â&#x20AC;&#x201C; Calypso Roti Shop and Sea Monster Noodle Bar. Thanks as well to Smashing Glasses Event Rentals for providing dishware. We are thankful for our local business communityâ&#x20AC;&#x2122;s continued support of Chamber events. â&#x2013; â&#x2013; â&#x2013; And finally, a big welcome to our newest Chamber members in April and May: Surfrider Pacific Rim, Marcie Dewitt, Sea Monster Noodle Bar, Calypso Roti Shop, Ladies Legion Branch 65 Auxiliary, Tofino Saltwater Sports, Cable Cove Inn, Tofino Fishing Adventures, Tonyâ&#x20AC;&#x2122;s Pizza, The Wedding Place, Slack Tide Inn, Clayoquot Wilderness Resort, and Tofino Bike Company. Welcome to the Tofi no Chamber! Jen Dart is Executive Director of the Tofino-Long Beach Chamber of Commerce. She can be reached at 250.725.3153. www. tofinochamber.org
BUILD TRUST ... build your business Trust matters. Trust can affect the quality and productivity of your business. Trust is measurable. How both you and your employees choose to behave in your business transactions demonstrates whether or not marketpalce relationships built on trust are of importance to your company. Breaking consumer trust is costly. When consumers don’t trust a business, they’re more likely to cut back on purchases, drive up service costs by reporting numerous problems, switch to the competition, demoralize Rosalind Scott, BBBVI President & CEO employees, and share negative experiences by word of mouth, on social media or customer review sites.
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When consumers do trust a business, they’re likely to spend more, repurchase from the business, buy additional products and refer the business to others. So what impacts consumers’ trust in a business? The Gallup Trust in Business Index found that “the company’s reputation for being both dependable and reliable,” “the company’s reputation for providing good value for money,” and “the company’s reputation for honesty and fairness” were the most common influencers. The same Gallup research found that 86 percent of consumers said it would be very or somewhat helpful to have an outside, third-party assess business performance. So what steps can you take to build customers’ trust in your business? Advertise Honestly Adhere to established standards of advertising and selling. Tell the Truth Honestly represent products and services, including clear and adequate disclosures of all material terms. Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that influence a customer’s decision to buy.
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JUNE 2016
NEW DAY PROGRAM FACILITY OFFERS RESPITE FOR CAREGIVERS Not for profit seniors home provides award winning care and rooms with a view
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OURTENAY - Rising demand for programming that helps eniors stay at home longer prompted a new Adult Day Program building at Glacier View Lodge. “With an aging population, more sen iors a re stay i ng at home as long as possible, even when suffering from dementia or illness. This makes it very important for their caregivers to get respite, even for a day,” said Mike Aikins, executive director, Glacier View Lodge Society and The Views at St. Joseph’s. Caregivers don’t necessarily have to be spouses, he added. They can be adult children, friends or other family members. “The day program is designed to help caregivers get a break. To have a day for themselves to rest, and perhaps even to go out for lunch with a friend. The caregivers really are the true beneficiary of this program.” He added that the day program provides a social environment, meals, physical, cognitive and spiritual/emotional programming and a watchful eye. During the day participants can also
Mike Aikins said that the caring and supportive staff are why the lodge is so successful CREDIT:GLACIER VIEW LODGE
receive assistance bathing, see a hair stylist or join in activities centered on specific interests and needs. For day program participants, there is also limited services that include a Licensed Practical Nurse for monitoring health needs and the annual flu vaccine. Aikins added that the lodge also helps caregivers with a dedicated respite care room. “Participants can spend up to two weeks with us experiencing our services and taking part in our programming. It provides their caregiver a much appreciated rest for a longer period of time.” He said that through the respite care program or day program the benefits of socializing with peers cannot be underestimated.
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“At Glacier we help with the emotional and
A new day program building helps keep seniors at home longer CREDIT:GLACIER VIEW LODGE
physical state, getting our residents up and moving and looking forward to our programs.” MIKE AIKINS EXECUTIVE DIRECTOR, GALCIER VIEW LODGE
“One of the biggest challenges for the elderly is boredom and isolation. Meeting with friends or interacting with other seniors and care workers gives them a sense of purpose.” One of its most successful services is its signature Restorative Care program that aids in the rehabilitation of residents who have lost physical and daily self-care abilities. “This is a high caliber program, with a high level of success in restoring important functions, like walking, dressing, and eating on one’s own.” He explained that in many cases, when seniors come to the facility, they are frail and saddened by their loss of independence. “In a long term care facility it is easy to stay in bed and become more frail. At Glacier we help with the emotional and physical state, getting our residents up and moving and looking forward to our programs.” “The lodge has created a strong
Mike Aikins at the opening of the newly renovated outdoor courtyard and Adult Day Program CREDIT:GLACIER VIEW LODGE
and caring culture,” he explained. “Most of our support staff are long tenured and over the years have formed a tight knit support group, friendships and connections with the community and the residents.” Aikins believes the positive atmosphere can be attributed to how much the community is involved with the lodge, not just through staffing but also through the resident’s family and friends and the numerous individuals who donate volunteer hours to visiting, talking and interacting with the seniors. “There is a warmness here and a feeling of safety,” he said. The original Glacier View Lodge
Remedy’sRx is focused on providing pharmacy services for seniors in residential settings. We are proud to be partnered with Glacier View Lodge. Industrial Commercial Institutional Electrical Contractors
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housed 28 elderly Comox Valley pioneers and can trace its roots back to a 1946 Women’s Institute of Northern Vancouver Island resolution to establish a home for senior citizens in the valley. Oversight is provided by the Society’s directors, and according to Aikins, several years ago, saw a decision to create a reciprocal service agreement with St. Joseph’s hospital and purchase specific services. Aikins said the benefit means access to services the lodge may not currently have. “St. Joseph’s has capacity and depth in a number of departments that we can access. Things like payroll, nutritional services and IT work can be taken care of by St. Joe’s at a cost savings to the lodge. And Glacier View is able to offer services back to St. Joseph’s including a wound care nurse who provides the hospital with her expertise.” He added that the society has a position on the board dedicated to the reciprocal agreement. “We can learn a lot from a larger organization such as how to develop a stronger structure, create more capacity, improve our level of efficiencies and get assistance with planning and finances.” Glacier View Lodge is at 2450 Back Road in Courtenay www.glacierviewlodge.ca
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JUNE 2016
CAMPBELL RIVER/COMOX VALLEY
33
LUNCH AND LAUNCH SERIES CONTINUES IN JUNE THE 2016 BUSINESS leadership, incorporating your busi- Mudsharks Coffee, Phoenix Rising AWARDS OF DISTINCTION ness, how to have your best day ever, Integrative Veterinary Care, RE/ NOMINATIONS ARE NOW OPEN and sharpening your brand and on- MAX Ocean Pacific Realty – Cindy
COMOX VALLEY DIANNE HAWKINS
M
ay at the Comox Valley Chamber of Commerce was an energetic month. The Chamber hosted four Lunch & Launch workshops, had 40 businesses renew their yearly memberships, saw six new businesses come on board as members, and hosted two networking Business mixers at Septen Financial and The Filberg Heritage Lodge & Park. The Chamber Lunch & Launch Series continues in June with four more workshops focusing on positive
line presence. Join the Chamber and workshop facilitators each Wednesday June 1 to June 22 from 12 to 1 PM at the Courtenay & District Museum located at 207 4th Street. ■■■ The Chamber wishes to acknowledge their long-term members: Jackson & Associates Real Estate Appraisers are celebrating their 36th year as Chamber members! Bennett Sheet Metal & Heating are 32-year Chamber members, as is Comox Moving & Storage, and Parker Marine. Celebrating 25 years as a member is The Log Cabin & Bunkhouse and 24-year membership anniversary to Excel Career College. Congratulations to these long-standing businesses in the Comox Valley. ■■■ The Comox Valley Chamber welcomed a wide range of dynamic businesses to the Chamber in May: Best Buy, Immediate Images Inc,
Armstrong, and World Financial Group. ■■■ The Comox Valley Chamber of Commerce is working hard to actively strengthen local businesses through advocacy efforts and networking events such as the June 14 Business Mixer at HMCS Alberni and the Chamber Summer BBQ on June 23, professional development through The Lunch & Launch series, and community-building events like the Great Valley Rally on July 23. The Chamber vision is: Community and business leadership through excellence, innovation, and sustainability. Dianne Hawkins is president and CEO of the Comox Valley Chamber of Commerce. Reach her at dhawkins@comoxvalleychamber.com or 250-334-3234. www.comoxvalleychamber.com
HOT HOUSING MARKET IN THE COMOX VALLEY
BUILDING LINKS CLARICE COTY
T
he real estate market in the Comox Valley is breaking new ground, as old sales records are falling, due to a seller’s market. In May 2016, the benchmark price of a single-family home in the Vancouver Island Real Estate Board (VIREB) area was $364,500, up 9.36 per cent from one year ago. Benchmark pricing tracks the value of a typical home in the reported area. The benchmark price of townhouses and apartments also increased in nearly every market. The average MLS price of a single-family home in May was $411,458, a 13 per cent increase from May 2015. In the Comox Valley, the benchmark price of a single-family home was $360,400, up 11.32 per cent from 2015. Marty Douglas, manager of the Remax Ocean Pacific Realty offices in Courtenay and Comox has noted that in the 12 months ending May 31st, 2016, according to VIREB statistics, there were 1861 sales of all property types, a 22 per cent increase over 2015. Year to date sales for 2016, are showing a record high of sold
houses averaging 103 sales per month, a total of 515 units since January 1, 2016. The 2016 residential sales pattern in the Comox Valley indicates 40 per cent of all single family dwelling sales occur between $350,000 and $500,000. The list/sell ratio in May was 103 per cent. The 12-month list/sell ratio is 81 per cent and currently, listings sell for 98 per cent of list price in 58 days. Gregg Hart, manager of the Royal LePage in the Comox Valley office stated, “May of 2016 is the biggest month we have ever had in our office. Sales were up 50 per cent in April and May of 2016 compared to April and May of 2015. Single family homes are the biggest selling category followed by patio homes apartment-style condominiums and townhouses. We expect to see this level of activity continue over the summer and into the fall.” Mu ltiple offers on l isti ngs are occurring more often and
Realtors are also seeing offers over list price as buyers compete for the available inventory which is 35 per cent less than one year ago. In the Comox Valley builders have purchased lots from developers to build new homes, decreasing the inventory of lots at a rapid pace which is driving up lot prices and new home prices. Cu rrently new subdivision applications have been submitted to the municipalities in the Comox Valley to develop new lots. Hopefully we will see new inventory coming onto the market starting in the fall of 2016. The current proposed subdivisions will barely meet consumer demand as this sellers market is likely to continue for the next year or two due to lack of inventory. Clarice Coty can be reached at clarice@buildinglinks.ca, and through www.buildinglinks.ca
CAMPBELL RIVER COLLEEN EVANS
T
he Campbell River Chamber of Commerce celebrates the success a nd achievement of local businesses each year at the Business Awards of Distinction. It is the largest business event in Campbell River bringing together not only business leaders but entrepreneurs, not-for-profits, government officials and clients. This gala event is a fun-filled evening of prestige, entertainment and festivity! The Business Awards recognizes members in 14 different award categories. In addition to the awards presentation, highlights of the evening will include delicious appetizers and desserts, a live auction, draw prizes and entertaining commentary from emcee, Ian Roberts. We hope you will join us at this spectacular event!
Know a great company that should be considered? Nominate them here: https://www. surveymonkey.com/r/M2RLLJK See the full list of award categories on the Chamber website www.campbellriverchamber.ca. The deadline for nominations is Monday, July 4th. All it takes is one nomination! The awards will take place on Saturday, October 1st at the Tidemark Theatre from 6 pm to 9:30 pm. Tickets and event details can be found on the Chamber website www.campbellriverchamber.ca. ■■■ The Business Leaders luncheon will take place on June 30th from noon to 1:30 at the Coast Discovery Inn featuring Terry Stuart of the Upland Group. R e g i s te r o n t h e C h a m b e r website. The topic is the Evolution of Business Succession. The Upland Group is one of the largest and most diversified construction companies on Vancouver Island. Centrally located in Campbell River, Upland has grown to become a major force in the construction industry for over 40 years. Colleen Evans is CEO of the Campbell River Chamber of Commerce. She can be reached at colleen.evans@ campbellriverchamber.ca
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JUNE 2016
WAVERLEY GETS NEW KITCHEN AND LARGER PERMANENT STAGE Big new kitchen lets Chef Evans stretch her culinary wings
C
U M BER L A N D - In the 1880’s when temperance sent alcohol underground, the Waverley Hotel in downtown Cumberland was built as a boarding house. It served the restive needs of coal miners and loggers in the prosperous era of Lord Dunsmuir when the town was booming on coal and had the second largest Chinatown on the west coast of North America. Today, with a population of approximately 4,000 the town attracts people from across the island to enjoy its quaint downtown street, outdoor recreation, and music hot spot at the Waverley. Though it’s gone through several incarnations and two major downtown fires, the Waverley Hotel is an iconic and much loved landmark and centerpiece of Cumberland’s history and social life. Current owners Don and Louisa McClellan have recently seen major renovations completed making it not only better but bigger. “We took over the hotel five years ago from Harvey and Shannon Brown, who owned the hotel for 28 years. They had just started providing more restaurant quality menu items as the new drinking and driving laws were challenging pub owners to be more creative in attracting and serving their customers.” At that point, however, he said that the Browns were also ready to retire so put the pub up for sale. McClellan and his wife, who had been patrons, stepped in and bought it. An ex- military man, McClellan met his wife, a Royston girl, while stationed in Comox. They now have three boys and live close to her family in Royston. “It was Louisa who saw that the hotel was up for sale,” he
The new kitchen is now 1000 square feet CREDIT:DON MCCLELLAN
“We have people that come from as far away as Nanaimo, Campbell River and Qualicum Beach to enjoy our pub fare. It took some planning and adapting but it was worth the wait.” DON MCCLELLAN OWNER, WAVERLEY HOTEL
Karen Webber has been working at the Waverley for more than 28 years SEE WAVERLEY HOTEL | PAGE 35
CREDIT:DON MCCLELLAN
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JUNE 2016
Rotating craft beer on tap gives patrons a chance to try something different CREDIT:DON MCCLELLAN
WAVERLEY HOTEL Not just a pub, but a good place to meet friends
CONTINUED FROM PAGE 34
CREDIT:DON MCCLELLAN
explained. “We knew the place from enjoying the food and live music. She realized it was a good business opportunity, suggested it to me and we ended up buying it.” McClellan, with no experience managing a pub, said that the success of the transition in ownership and growth of the business is due, in no small part, to the incredible staff. Karen Webber, general manager, has worked at the pub for more than 28 years, and Georgina Evans, who recently stepped up from sous chef to head chef, has created a menu people keep coming back to enjoy. This year, the Waverley has undergone another incarnation with a renovation that will not only modernize and increase the size of the kitchen, but also showcase a large stage and dance floor. “We were doing well with the food,” McClellan said. “But the kitchen was tiny. Instead of trying to upgrade the small space we decided to use the empty lot next door that was owned by the pub and build a new kitchen.” It ended up with a whole new building that added two retail spaces on the main level, two residences upstairs, and a 1000 square foot modern kitchen attached to the pub.
Chef Evans with kitchen staff preparing the popular Big Wave Burger CREDIT:DON MCCLELLAN
“The architect, Phillipa Atwood of Phillipa Atwood Architect, did an incredible job of designing the new building to complement the existing structures. The general contractor, Tim Patterson of Village Carpentry Services, has done a superb job of building the addition and renovating the pub. The finishing of the entire project complements the original building without looking contrived.” The changes inside the pub have been just as dramatic. Gone are the old kitchen, pool room, and ladies’ room. Now the pub space is opened up with a large dance floor, a larger permanent stage, and a new ladies’ restroom that has gone from two stalls to six. “Some of the best compliments about the renos come from ladies about the new bathroom.” McClellan said. “Not only for the design and décor, but also because there is no lineup.” During the renovations the pub stayed open, serving the majority of its full menu from a food truck parked outside the building for clients who remained inside where a temporary wall was built to keep the renovation noise and dust down. “We have people that come from as far away as Nanaimo, Campbell River and Qualicum Beach to enjoy our pub fare. It took some planning and adapting but it was worth the wait.” SEE WAVERLEY HOTEL | PAGE 36
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36
JUNE 2016
WAVERLEY HOTEL CONTINUED FROM PAGE 35
Burgers are a highlight on the main menu with the Big Wave outselling everything else. “It’s got bacon, mushrooms and cheese, housemade roasted garlic and jalapeno aioli and barbecue sauce and, to top it off, our signature crispy onions.” Chef Evans had fun creating the dishes and their names; there’s the Codfather, Lamburghini, Bear Buns, and Aporkalypse Now which features a pork patty, bacon apple jam, chipotle lime aioli, feta and crispy buttermilk onions. “For dinner entrees Georgie has created a seafood paella, a Spanish inspired dish with chorizo sausage and seafood that is absolutely incredible.” Many of the dishes have gluten free alternatives and there are even two vegetarian burger options, the Super Awesome Veggie Burger and the New Improved Super Awesome Veggie Burger. The food is freshly made in the new kitchen with as many ingredients as possible bought from local suppliers. McClellan said that, with the rise in popularity of craft brews, the pub brought in 15 varieties on tap from local breweries like Longwood in Nanaimo, Hoyne i n V i c to r i a a n d Ph i l l ip s i n Vancouver. “Our selection is seasonal,” he added. “For this summer season we are serving a white IPA from Phillips called the Electric Unicorn that’s very refreshing, and from Whistler we have a grapefruit ale called the Rattler.” He explained that two of the taps are rotated so patrons can sample different craft beers paired with their favourite food dish. The biggest draw for the Waverley however, said McClellan, is the amazing entertainment on Friday and Saturday nights. “Cumberland Village Works brings in the live music. Every week we showcase a different genre that ends up attracting a different crowd. Some nights we have upwards of 250 people.” Part of the renovation included increasing the dance floor capacity and McClellan said the
The 140 year old Waverley Hotel pub CREDIT:DON MCCLELLAN
pub’s patrons love to dance. “Our shows are well known and we’re developing a reputation for launching exciting new acts. In June we’ve got Mat the Alien, Bousada, Downtown Mischief, and Five Alarm Funk. All play great music for dancing.” He added that unlike many avenues where people wait a few sets before loosening up and hitting the dance floor, the Waverley patrons are on the floor as soon as the first string is strummed. McClellan said that he works with his managers to keep the day to day operations running smoothly, stays involved as chief maintenance guy, and enjoys bartending when needed. He underscored the importance of letting people who know what they are doing, keep on doing it. For McClellan, the secret to the ongoing success of the Waverley Hotel is stepping back and letting
Friday and Saturday music and dance nights are getting the reputation for bringing in emerging talent CREDIT:DON MCCLELLAN
the pros like Evans and Webber do what they’ve been doing best for years. It’s also being adaptable enough to adjust practices to
patron tastes with beverage and food trends. Paired with firstrate music and a rich history, the Waverley has become a hot spot
Best Wishes to The Crew at the Waverley Hotel
Cheers to the Waverley Wishing you continued success!
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250 331 3115
in the Comox Valley. The Waverley Hotel is at 2692 Dunsmuir Avenue in Cumberland www.waverleyhotel.ca
37
JUNE 2016
MANUFACTURING Manufacturing Jobs Pay 15 Per Cent Higher Than National Average With more people leaving jobs in manufacturing industry leaders are looking for innovative ways to find new workers
Universal Packaging team with Steve Pelkey, CEO holding Manufacturer of the Year Award from the Vernon Chamber of Commerce Business Excellence Awards. CREDIT:UNIVERSAL PACKAGING
BETH HENDRY-YIM
B
C’s manufacturing sector comes in as the fourth largest in Canada generating nearly $14.3 billion in gross domestic product. The numbers, from the latest provincial report on manufacturing, show it as a key sector, employing a significant percentage of BC’s labour force with 161,000 workers. Manufactured goods make up the largest component of BC exports, at 63 per cent heading to a global marketplace that includes the United States, China, Japan and Europe. Although wood product manufacturing remains a leader in BC, other companies are commanding their market share by developing new products and innovative techniques and adding design and post-sale service to their process. The industry is made up of a diverse group of companies in areas such as apparel, food, amusement park e q u ipment a nd biome d ic a l manufacturing. U n i ve r s a l P a c k a g i n g i s a 31-year-old company located in
Stephen Peel worked his way from machinist to Vice President of Ironside Designs CREDIT:IRONSIDE DESIGNS
the North Okanagan that provides screen printing for wine, beer and spirt bottles. Its process has made it the largest bottle printer in North America to these industries. “Manufacturing in general provides a fair amount of stability in jobs and in the companies,” said Steve Pelkey, CEO of Universal, “Manufacturing companies usually pay employees better than the retail or service industry and there are more opportunities
for in-house training, career advancement and higher starting wages.” Manufacturing is a complex and multi-level industry with participation from a variety of sectors that supply raw materials, energy, equipment and human capital. According to the province’s profile It supports the creation of high paying jobs such as in engineering and consulting, software design, skilled trades as well as those in production
plants. Stephen Peel, vice president Ironside Design Manufacturing Inc, and interim vice president for Canadian Manufacturers & Exporters (CME) BC’s Advisory Board and Chair of CME BC’s Policy and Public Affairs Committee, said that there is a full spectrum of career opportunities outside traditional machinists and welders, and that youth and SEE MANUFACTURING | PAGE 38
MANUFACTURING
38 MANUFACTURING CONTINUED FROM PAGE 37
their parents should not disregard a career in a trade in manufacturing. “How many jobs are there where a student from high school can step into a well-paying position without any prior training? Many manufacturing jobs train on the job, pay for schooling and help build a career through apprenticeships.” He added t h at l i ke ot her sectors,
JUNE 2016
manufacturing faces a serious worker shortage over the next 10-15 years. “There are more people retiring from jobs than there are new workers,” he said. “With manufacturing contributing a major portion of the tax base, it’s a big issue.” Pelkey said one solution leaders in the sector would like to see is government encouraging immigrants to move to outlying regions of the province. “Instead of settling in urban areas, they could come to places like the North
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CREDIT:IRONSIDE DESIGNS
Okanagan and find great paying jobs and opportunities.” Pelkey said that his company’s senior plant management is also looking at internal ways to increase interest in jobs by creating new programming and enhancing benefits. Kevin Poole, economic development and tourism manager of Vernon said that to encourage the growth of manufacturing in Vernon, Community Futures, with funding support from the National Research Council of Canada’s Industrial Research Assistance Program has created a new mentorship program. Designed to help local manufacturers increase efficiencies, stimulate innovation, improve profitability and enhance management skills, the project provides a forum for participants to discuss issues with like-minded and experienced mentors. “Twelve companies are participating in the program including: Kingfisher Boats, Universal Packaging, Piscine Energetics, tekmar, Chemach and newer companies like Armadillo Trailer Manufacturing,” he said. CME is the trade and industry association serving as the voice of 10,000 leading companies since 1871. Its role, in part, is to provide networking opportunities between local manufacturers and new international markets, advocacy, workforce
skills development and productivity improvement and innovation programs. Every year, during October’s Manufacturing Month, CME marks the occasion with a series of events. Its goal is to heighten awareness of the sector among government, students, job seekers and the public, showcase its economic contribution, potential career options, and celebrate companies making significant contributions to the industry. This year the line-up of events includes plant tours showcasing innovative products and processes, and jobs and training programs. It will also include a rolling job fair, with the goal to connect employers with job seekers, workshops and at the closing gala event, the BC Manufacturing Hall of Fame Awards. The awards recognize and celebrate companies and individuals who standout in manufacturing in BC through their leadership, innovation and contribution. The three awards are Manufacturer of the Year, Emerging Leader-Individual, and the Legacy Award-Individual. At the gala event a silent auction will raise funds in support of Threads of Life, the first organization in the world offering peer support programming for family members who are living in the aftermath of a workplace tragedy.
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JUNE 2016
VITACARE NATURAL HEALTH CLINIC MOVING TO NEW LOCATION Naturopathic Medical Practice Has Operated In Nanaimo For 22 Years
N
ANAIMO – A long time Nanaimo naturopathic clinic is moving to a new location which allows it to add an education centre, larger dispensary and special focuses on a broad range of treatment solutions. Clinic Director, Dr. John Yim said the new location will allow the clinic to expand its offering of educational seminars, workshops and primary care providers. As a practitioner of naturopathic medicine for 22 years he views the regaining or maintaining of health and wellbeing as inseparably linked to solutions and therapies that have their origins in the natural world. “Incorporating contemporary techniques in concert with time-honoured naturopathic methods is central to the health and fitness of our patients,” he explained. “Although Western medicine is fairly young, naturopathic medicine is associated with systems of medicine, such as traditional Chinese medicine and Ayurvedic medicine, which are both between 3,000 and 5,000 years old,” he said “Naturopathic medicine is
eclectic,” he said. “It draws from practices developed through these and other different traditional therapies from around the world and takes a far more holistic approach to health care.” Practicing out of the VitaCare Natural Health Clinic, Yim, his growing team of Doctors of Naturopathic Medicine and their support staff treat hundreds of patients annually, patients who come from across the Central Vancouver Island area and beyond. “I’ve been in practice 22 years, 17 of them out of our current office. But on July 5 we’ll be opening our new office at 2147 Bowen Road, which will give us more space, a larger waiting area, a more expansive dispensary, easier parking and a nicer location,” he explained. Previously a massage therapist, Yim studied naturopathic medicine at Bastyr University in Seattle, one of North America’s leading institutes for naturopathic studies. “Before going to Seattle to study we operated our massage therapy clinic out of our home,” remembers Beth Hendry-Yim, Yim’s wife and the clinic’s Office Manager. “After we came back to Nanaimo and set up the naturopathic practice we sent out letters to all of his past patients and most of them came back to see us. Even after all of these years we still have patients from when he was a massage therapist and our kitchen was our
Dr. Carman Luterbach and Dr. John Yim discuss a case in the dispensary of their current clinic waiting room.” The VitaCare Natural Health Clinic offers a range of approaches to personal healthcare such as using nutrition, herbal medicine, homeopathy, vitamin and mineral supplements, detoxification programs, and stress management to stimulate and accelerate the body’s own healing processes. Also offered are workshops and training sessions to address specific issues (including pain management, weight loss, nutrition, sleep disorders, allergies and others). The clinic also provides a full complement of lab tests using blood, saliva, hair, or stool samples, Bioflex Laser treatments, electrodermal testing, injectable and intravenous therapies, and more. Two of the three naturopathic physicians at the clinic also have prescription authority
to write prescriptions for many pharmaceuticals. “The new slogan for the Canadian Association of Naturopathic Doctors, Medically-Trained, Naturally-Focused really sums up who we are and what we do,” Yim said. “The first two years of training for a doctor of naturopathic medicine is the same as in most medical schools. It’s only after that twoyear period that students focus more on the natural therapies.” Dr. Carmen Luterbach is part of the VitaCare Clinic’s medical team with a focus on pediatrics and women’s healthcare. A member of the clinic for the past 10 months she has been a practicing Naturopathic doctor for nearly five years and is eagerly looking forward to the move to the new clinic. “I’ve been telling patients that they can look forward to a warm environment with a really nice waiting area, especially for those patients that come in with their whole family,” she said. While in the past naturopathic medicine may have been viewed as existing on the fringes of medical science, for Luterbach and her patients the times really are changing. “In British Columbia naturopathic doctors have the greatest scope of practice nationwide. We can write prescriptions, we can do extensive lab tests, refer patients to Life Labs, and most extended healthcare plans offer
coverage for visits and treatment. I think it’s really an exciting time for this field.” For Yim, the opening of the new clinic marks the next stage in the evolution of his career and his practice. “Natural medicine is about balance and a healthy maintenance of the body, offering many of the same services as those provided by a General Practitioner. We can diagnose, we can request tests, and we can treat. The new clinic will add to our ability to serve our patients.” To learn more please visit the company’s website at: www.vita-care.ca
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DOWNTOWN HEALTH FOOD STORE CONTINUES TO EXPAND ITS SERVICES This Multi-Generational Family Business First Opened Its Doors In 1993
C
AMPBELL RIVER – Located at 1121 Cedar Street in downtown Campbell River Healthyway Natural Foods is a full service health food store, a provider of organic produce and now a deli style take out restaurant that has been serving the community for more than two decades. The store’s origins go back to 1993 when the parents of the current owner, Will Pakosz purchased an existing business. “When we started out we were in an entirely different location and operated with only about 700 square feet. Today in our present location we’re right down town and have about 5,500 square feet downstairs and another 1,200 upstairs.” The new deli style restaurant (called Cedar Street Eats) opened just over a month ago and primarily features take-out items, but it does have a small counter which allows for a limited dine-in capability while having some convenient outside seating as well. One special area of pride for the outlet’s co-owner Donna Pakosz is the successful longevity of the
Healthyway Natural Foods has operated from its new downtown Campbell River location since last October store. “It’s not that common for a small local business to not merely stay in business 23 years but to actually continue to grow and evolve over that time.” Operati ng out of its Ceda r Street location since last October Healthyway Natural Foods anticipates that the new and significantly larger downtown venue will be a major boost for the business. “With the kitchen staff we probably have close to 30 employees now,” she said. “This is a long way for five or six who worked here when I first became involved.” Having such a long and successful track record Healthyway Natural Foods looks forward to the future and to serving its expanding
client base with an ever wider assortment of products. The store carries a wide range of grocery and produce items, but also sells an extensive assortment of supplements, body care products and appliances such as dehydrators. “For us to become part of the downtown landscape is important for us,” he said. “We’re already a long time part of the community but now we’re part of the downtown streetscape as well. We’re grateful for where we are and excited about what’s still to come. We’re looking forward to what the future brings.” To learn more please visit the company’s website at: www. healthywaynaturalfoods.com
A key part of the store’s business is its organic produce department, with much of the material locally sourced
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September 19-25, 2016
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WHO IS SUING WHOM
JUNE 2016
WHO IS SUING WHOM The contents of Whoâ&#x20AC;&#x2122;s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date.
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$ 132,360
$ 252,983
$ 36,186
$ 24,830
DEFENDANT Bruce Brothers Foods Ltd 200-44 Queens Rd, Duncan, BC PLAINTIFF Bruce, Graham CLAIM $ 230,738
DEFENDANT EMC3 Securities Inc 144-3666 Royal Vista Way, Courtenay, BC PLAINTIFF Westergaard, Keith CLAIM $ 488,415
DEFENDANT Homefront Ideas 2071D Malaview Ave, Sidney, BC PLAINTIFF Urban Electric Ltd CLAIM $ 8,302
DEFENDANT Sam The Roofer Inc PO Box 997, Victoria, BC PLAINTIFF Mcleay, Kathryn Louise CLAIM $ 5,057
DEFENDANT Nanaimo Precast Limited PO Box 667, Nanaimo, BC PLAINTIFF Boxler, Urs CLAIM $ 12,012
DEFENDANT South Island Aggregates Ltd 101-536 Herald St, Victoria, BC PLAINTIFF Buildworks Construction Inc CLAIM $ 132,360
DEFENDANT Paul Davis Systems 1580b Willow St, Campbell River, BC PLAINTIFF Coast Environmental Ltd CLAIM $ 13,220
DEFENDANT South Island Resource Management Ltd 1618 Government St, Victoria, BC PLAINTIFF Buildworks Construction Inc CLAIM $ 132,360 DEFENDANT Twenty Ten Developments Ltd 225 Vancouver Ave, Nanaimo, BC PLAINTIFF Cullen Diesel Power Ltd CLAIM $ 21,273
DEFENDANT 17310 Parkinson Rd Holdings 402-707 Fort St, Victoria, BC PLAINTIFF Thomson, James Stanley CLAIM $ 9,877
DEFENDANT Canoe Cove Joes Diner & Grille Ltd 6-7855 East Saanich Rd, Saanichton, BC PLAINTIFF Super Save Enterprises Ltd CLAIM $ 49,330
DEFENDANT Abstract Projects Inc 1626 Garnet Rd, Victoria, BC PLAINTIFF Kilshaws Auctioneers Ltd CLAIM $ 25,176
DEFENDA Cash Dojo Mobile Inc 404-1688 152nd St, Surrey, BC PLAINTIFF Westergaard, Keith CLAIM $ 488,415
DEFENDANT Adept Vegetation Management Inc PO BOX 41047 RPO Woodgrove, Nanaimo, BC PLAINTIFF Einarsen, Gunnar Peter CLAIM $ 25,276
DEFENDANT Comox Valley Recovery Centre Society 641 Menzies Ave, Courtenay, BC PLAINTIFF Mcrae, Kerry JC CLAIM $ 17,496
DEFENDANT Griffin Restoration Services Inc 7th Flr 1175 Douglas St, Victoria, BC PLAINTIFF Black Box Electric Ltd CLAIM $ 13,960
DEFENDANT Pay Bullion Inc 7640 Ships Point Rd, Fanny Bay, BC PLAINTIFF Westergaard, Keith CLAIM $ 488,415
DEFENDANT Allterra Construction Ltd 1618 Government St, Victoria, BC PLAINTIFF Buildworks Construction Inc CLAIM
DEFENDANT Crown Isle Development Corp 201-467 Cumberland Rd, Courtenay, BC HSBC Bank Canada CLAIM
DEFENDANT Hibert Siding Ltd 2200 Chum Rd, Campbell River, BC PLAINTIFF Matthews Equipment Limited CLAIM
DEFENDANT Rico Roofing 429 McKay Rd, Fanny Bay, BC PLAINTIFF Central Builders Supply Limited CLAIM
Tilray - Concrete Prep & Polishing
DEFENDANT EMC3 Security Inc 144-3666 Royal Vista Way, Courtenay, BC PLAINTIFF Westergaard, Keith CLAIM $ 488,415 DEFENDANT GP Systems Limited 300-736 Broughton St, Victoria, BC PLAINTIFF Owners Strata Plan EPS 560 CLAIM $ 20,002
Custom and commercial tile work
DEFENDANT Urban Core Ventures Ltd 200-931 FORT ST, Victoria, BC PLAINTIFF T&C Cabinets (2004) Ltd CLAIM $ 25,971
Westshore Mall- Floor Prep & Levelling
Concrete polishing and preparation
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MOVERS AND SHAKERS
JUNE 2016
NORTH ISLAND North Island College is moving its Mount Waddington Campus to a new location in Port Hardy. NIC president John Bowman confirmed the move at a council meeting in May 10. The move follows the end of their lease at their current location, and their new site will be smaller and more central. Overwaitea in Port Hardy has officially changed its brand name to Save-On Foods.
CAMPBELL RIVER Pedal Your World is celebrating its 40th anniversary with in their new location at 465B1C Merecroft Road. Dockside Fish and Chips is now open in the Coast Discovery Marina, where it offers a newly expanded and fully renovated dining room. Pioneer Home Hardware was one of 23 out of 1,100 stores in Canada to receive the Proud of My Home award from Home Hardware this year. Dealer owners Gary Thulin and Allison Kibly were thrilled to receive the award at Home Hardware’s annual Spring Market on April 18 in St. Jacobs, Ontario.
who was re-appointed, all for three year terms. After two and a half years of planning, the Steve Marshall Ford team officially broke ground on the new location of their dealership in north Campbell River. Ed Travanut, Campbell River’s City water foreman, was recently awarded the 2016 Excellence in the Water and Waste Industry Award from BC Water & Waste Association. Deborah Sargent was recently presented with a long service recognition award by the Canadian Association of Municipal Administrators. In 2015, Campbell River’s city manager reached a 10-year milestone for service as a chief administrative officer, on top of another eight years in a senior management position.
COMOX VALLEY The Comox Valley’s Tree Island Gourmet Yogurt, which uses milk from grassfed cows, was honoured with winning a Silver Award for Product of the Year at the recent FoodProWest 2016 Awards Gala. There were 35 nominees for this award, with Wize Monkey Coffee Leaf Tea taking home a Gold Award. Brian McLean Chevrolet is pleased to announce Malinda Mazzocchi as Top Salesperson for April.
Home to Home Downsizing and Relocation Inc. is now open for business. The company offers services ranging from de-cluttering, downsizing, floor planning, and house staging for clients trying to sell their homes.
The BC Shellfish and Seafood Festival celebrates its 10th anniversary June 9-19, with the gala celebration of BC waters the highlight during BC Seafood Month. A number of exciting events are planned for the Comox Valley.
Campbell River Hot Tubs Ltd. recently expanded and hired a full-time technician. The company now has a staff of three: Terry Collins, Ann Minosky, and Aaron Jukes.
Courtenay Kia is pleased to add Brianne Sutherland to their sales team, and congratulates Alex Campbell for being the dealership’s salesperson of the month.
Bill Howich Chrysler, RV, and Marine at 2777 North Island Highway is celebrating their 25th anniversary, and welcomes new salesman Tyler Spiers, RV and Marine Manager Dave Healy and Darren Irving as Sales Manager.
Dr. Elizabeth Cornock of North Island Eye Centre announced she will be retiring after 23 years in opthalmology.
Campbell River City Council has appointed three members to the Advisory Planning and Environment Commission: Jason Carvalho and Mark DeGagne, along with Christine Petrovcic
43
Tyee Marine at 870 Cliffe Avenue in Courtenay, celebrates their 70th year on the Island. Finneron Hyundai congratulates Jan SEE MOVER’S AND SHAKERS | PAGE 44
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MOVERS AND SHAKERS
44
JUNE 2016
MOVER’S AND SHAKERS CONTINUED FROM PAGE 43
Vandenbiggelaar for being Top Salesperson of the Month. Courtenay RV Specialists celebrated their grand opening at 2920B Moray Avenue. Congratulations to Curves on the grand re-opening of their location in Comox Mall. Dave Procter recently hosted a grand opening of the expanded and renovated space at the RE/ MAX Ocean Pacific Realty office in Comox. Dave also owns the RE/MAX offices in Courtenay and Campbell River. Island Coastal Economic Trust announced it is hosting a day of learning June 16 to help individuals, organizations, First Nations, and local governments capitalize on the economic opportunities that exist in the region. The events include a 10th Anniversary celebratory evening reception and dinner at the VIU Deep Bay Marine Field Station.
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Comox Valley Airport will partner with Art Alchemy Studio in Courtenay on a summer art exhibit at the Comox Valley Airport. The six month long display, dubbed Alchemy at the Airport, will feature 23 unique pieces from Comox Valley artists Marianne Enhorning, Bill Kerr, Larissa McLean, Lucy Schappy, Sofie Skapski, Helen Utsal, Nicolette Valikoski and Maggie Ziegler. Alchemy at the Airport will be on display in the departures and arrivals section of the airport terminal from May 17 to November 1.
PARKSVILLEQUALICUM Peter Avis and Keith Randall are pleased to announce the law firm of Davis Avis MacEwen has been renamed Davis Avis Randall. The firm, at 201-156 Morison Avenue in Parksville, also welcomes Lisa Kerwin and Charlotte Munk as Associate Lawyers. Congratulations to Clinton Miller and the team at Royal LePage Parksville-Qualicum Beach Realty for being named the Royal LePage B.C. Office of the Year at a gala celebration in Nashville.
Serving all of Vancouver Island
BroomBusters is celebrating their 10th year in business. It is on Memorial Avenue in Qualicum Beach. Regal Fine Jewelry Consignment celebrated their grand opening recently at 145 2nd Avenue in Qualicum Beach. McIntosh Norton Williams CPA’s are pleased to announce that Alyssa Sommerfed has received her CPA designation. Anthony MacAulay of McLane and MacAulay Notaries Public has taken over the practice, which has been operated for 30 years in Parksville by Daryl McLane.
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Arbutus RV and Marine Sales is pleased to announce Shawn Lawson as their new Port Alberni Branch Manager. The summer Sunset Market is changing locations to Clutesi Haven Marina. Formerly at Victoria Quay, the weekly summer market is making the move to take advantage of more space and less wind at Clutesi.
Nicole Eden has opened Girl on a Board Kite School at China Creek Marina. Eden is set up at the marina and is prepared to teach customers. Richard Michalenko opened the doors to his new shop at 4662 Margaret Street, Teaz Me Teas, a tea shop offering unique tea blends, home baked goodies, snacks and full vegetarian/vegan meal items to enjoy with tea and a variety of other refreshments. PYC Consignment owners Simon Daniells and Hayley Waugh recently celebrated the official opening of their Victoria Quay shop. The outlet includes an expanded space with quality clothes and accessories for teens, men and women of all sizes. The Westcoast Aquatic Aquarium and Stewardship Centre at Harbour Quay is open following years of planning and months of renovations.
TOFINO-UCLUELET The Oak Bay Marine Group’s Canadian Princess Lodge in Ucluelet has been sold to a Nanaimo family. Bob and Sue Se have taken over the 46-room building recently and their daughter, Michelle Se, has been appointed manager. The family also bought the Travelodge Hotel in Nanaimo five years ago. Ucluelet’s Black Rock Resort has taken Peruvian chef David Schiaffino on as their new Executive Chef. David’s new menu includes some staff creations, and is also revamping Black Rock’s lounge menu and catering options. Two Ucluelet locals have been named recipients of the provincial government’s Community Achievement Awards: Wild Pacific Trail Society members Jim Martin and Barbara Schramm.
NANAIMO Jim and Linda Jesson and Don Moores have sold Maximum Yield Publications on Delinea Place to Chrysalis Acquisitions Partners Inc. of Calgary. Founded in 1998 by the Jessons, Maximum Yield owns multiple market leading indoor gardening publications in Canada, the United States, United Kingdom, Europe, Australia and New Zealand, as well as staging and hosting indoor gardening trade shows in the U.S., Australia and Canada. Moores is a former National Hockey League draft pick and assistant coach of the Western Hockey League’s Kamloops Blazers, as well as a former Regional President for Black Press. Canadian Western Bank welcomes Lisa Porteous Wong to their retail services team. Lisa has over 25 years of banking experience. SalsaMan Salsa, a locally made brand of salsa, will be changing ownership to Emily White. The company has plans to expand its distribution throughout B.C. Warner Electric has announced plans to move to a new location near Country Grocer on Boxwood Road. Darryl Saam has opened Discovery Inspections at 3-5144 Metral Drive. Fairway Market has added a new sushi-to-go outlet inside its store, operated by Michael Kim. Salvation Botanicals and Green Penguin are opening a bakery and cafe on McGarrigle Road.
SEE MOVER’S AND SHAKERS | PAGE 45
MOVERS AND SHAKERS
JUNE 2016
MOVER’S AND SHAKERS
in Victoria effective April 30th, 2016
CONTINUED FROM PAGE 44
Jennifer McKay has opened Inflatafun, a new business offering wet or dry bouncy castles and a toddler-size bouncy house, at 2331 Maxey Road. Rumors persist that Costco is considering a new location and gas bar near the Duke Point ferry turn-off. There has been no official announcement whether this could be a second location for Nanaimo, as the current Costco is across from Woodgrove Centre. The former Omega Restaurant location at Cedar Road and the Island Highway just south of Nanaimo Airport is going to become the Chakalaka Urban Plaza. Arbutus Distillery has applied for a liquor license for a 30 seat manufacturer’s lounge at their 1890 Boxwood Road location. Graham Myrfield is the new Nanaimo manager for 1-800-GotJunk. He and his family recently moved from Vancouver. The new Brooks Landing liquor store is expected to open in July. It is owned by the owners of the Howard Johnson Hotel. Retrotech Manufacturing Ltd. from Burnaby has opened a new window store at 1622 Northfield Road. Rob Hallam is the new Executive Director for Habitat for Humanity MidVancouver Island. Island Roots Bowen Road Farmer’s Market, behind the Beban Park Pool, is now open Wednesdays and Saturdays. Discover Montessori School and the French only preschool and daycare, currently at the former Mt. Benson School, will be moving to the former Dufferin Crescent School in September. The other Mt. Benson tenant, Genesis Christian Centre, will be relocating to the Departure Bay Activity Centre starting in July. Kooyh’s Cafe at 4176A Departure Bay Road has been sold, and the new name is Felice Restaurant. Nanaimo Towing now has a yard at 1931 Griffiths Road. Black Apple Cellular has opened its sixth location on Vancouver Island, at B-4061 Norwell Drive. Island Mediquip is moving into a site next to Air Liquide on Dorman Road. Dr. Kristi Kyle will be opening a new OBGYN practice in July at 104-1629 Townsite Road. A new Middle East foods outlet is opening in the Townsite Plaza, called Sinbad Café, where they will make their own breads and falafel on site. Lasik MD has purchased King LASIK
Shear Agony Barber Shop will be opening in Terminal Park Mall in July. The Heart and Soul Awards, set for October 1 to celebrate and recognize women who support others and put their heart and souls into their work. It will be held at the Vancouver Island Conference Centre. During Vancouver Island University’s June Convocation Ceremonies, the University will award three honorary doctorate degrees: Dr. Jean Barman as Honorary Doctor of Letters for her work in the preservation of BC’s history, Dr. Dana Brynelsen as Honorary Doctor of Laws in supporting the wellbeing of infants and families in BC, and Dr. Mary Thompson as an Honorary Doctor of Science for her work as a scientist and statistician, as well as her role in supporting important public policy changes. Nanaimo Airport saw its twomillionth passenger pass through its gates on May 11. To mark the occasion, Nanaimo Airport is launching its ‘You’re One in 2 Million campaign’. The two-millionth passenger will receive prizes, including free parking for a year at YCD. Janice Perrino has been chosen to lead the Nanaimo and District Hospital Foundation. The foundation’s board of directors announced she will take over August 2, replacing long-time president Maeve O’Byrne.
LADYSMITH/ CHEMAINUS Old Town Bakery, renowned for its famous cinnamon buns at 510 - 1st Avenue in Ladysmith, is expanding its operations into the space next door that was formerly an electronic repair shop. Their entire current location will become the bakery itself and the other side will become the retail and expanded seating restaurant, with emphasis on luncheon items and service. New businesses in Ladysmith: Hazel Hall has started a boat cleaning business; Passionate Plant People is at 13565 Wagon Wheel Drive, and others include Big Name Brows & Lashes and Canvas Plus Digital Imaging Inc.
This year they’re having a BBQ at the Regional Visitor Centre beside the Forest Discovery Centre in Duncan. The Tourism Cowichan Society is preparing to move quickly with extensive plans for destination marketing of the Cowichan Valley. The Cowichan Valley Regional District approved a five-year agreement with the society where it will receive
45 $120,000 per year to deliver regional tourism marketing, and also allows the society to pursue the implementation of a hotel tax on the accommodation industry to help pay for destination marketing. The Seniors Centre in Lake Cowichan is celebrating their 25th anniversary at their 55 Coronation Street location.
VANCOUVER ISLAND
INSPECTIONS • REPAIRS • PARTS • SLINGS
COWICHAN VALLEY A major expansion has begun at Cowichan Woodwork Ltd. on Thain Road in Cobble Hill. Owner Gordon Smith said the expansion, which is expected to cost approximately $450,000, will see 4,400 extra square feet added to the business, bringing up the total square footage to 11,400. It will remain open during business hours while undergoing renovations. The Duncan-Cowichan Chamber’s of Commerce is hosting their annual Kick Off Summer event on June 23.
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Vancouver Island University’s Malaspina Theatre is celebrating its 40th year of providing a venue for community performances.
ISLA OWNEND OPER D & SINCE ATED 1968
Royal LePage Nanaimo Realty has added Alicia Todd to their Royal Service Group. City Council has made CAO Tracy Samra its appointed director to the Nanaimo Economic Development Corporation board.
If your Company is considering Office Technology changes in 2016 be sure to call Bob or Laura for a no obligation consultation.
Island Veterinary introduces Emileigh Ascui to their team of pet healthcare professionals at 1800 Bowen Road.
Whether you’re looking to replace an aging printer/copier or would like to learn how your existing technology can integrate document workflows to increase productivity, we can help!
There is currently a three-way bid for a passenger ferry service between Nanaimo and Vancouver. The City of Nanaimo announced that three operators responded to an expression of interest. Submissions came from Australia-based Riverside Marine, also V2V Vacations, Clipper Navigation and Island Ferry Services Ltd. An independent technical advisory committee will be struck to look at submissions and make recommendations to the City of Nanaimo and Nanaimo Port Authority. Correction: In the last issue of Movers & Shakers, it stated that The Foam Guy had moved to a new location. The Foam Guy is still located at 6481-B Portsmouth Road in Nanaimo.
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OPINION
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JUNE 2016 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca
PUBLISHER/EDITOR | Lise MacDonald, lise@businessexaminer.ca SALES | Shawn Bishop – shawn@businessexaminer.ca, Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS | Julia MacDonald, John MacDonald, Beth Hendry-Yim, David Holmes, Linda Wenger WEBSITE | John MacDonald – john@businessexaminer.ca
RAISING THE MINIMUM WAGE: WHO DOES IT REALLY HELP? It really only helps entry level employees minimally, for a short period of time, until inflation eats away the increase MARK MACDONALD
O
u r p ro v i n c i a l go vern ment recently a nnounced it will raise the m i n i mu m wage from $10.45 an hour to $10.55 an hour this September. It’s only 10 cents and should be an hour, which sounds fairly insignificant. No doubt this is in response to labour’s call to hike it to $15 per hour, and proponents of the $15 fig ure – wh ich is a lso bei ng f loated in the United States – will undoubtedly complain it isn’t nearly enough. Some questions to ask: Who really benefits from a rise in the minimum wage? And why just $15? W hy not $25. . .$35 per hour? Why not $70,000 per year, each? In April, 2015, Dan Price announced that his Seattle-based e-commerce company, Gravity Payments, was going to pay all of its employees $70,000 per year by 2017. Price received innumerable favourable articles about his bold decision to pay everyone from receptionists to the high
tech experts exactly the same. Many wonder aloud: Is this the new standard for all companies? Is it a publicity stunt? A social experiment? The jury is still out. W hat we do know is that P r ice, who cut h i s ow n $1.1
million per year salary to move towards the $70,000 rate, announced he was going to mortgage properties and emptied his retirement savings to pour it into the company to help with the changeover. One problem: Financial institutions wouldn’t allow him to mortgage his properties, due to a law suit launched against P rice by h is brother, Lucas. A 30 per cent shareholder in G ra v i t y, L u c a s a p p a re n t l y didn’t appreciate finding out how many zeroes Dan was putting on his own paycheque. Looking ahead, the value of t he compa ny i s deter m i ned by its profitability, and while Gravity is still profitable, the profit percentage has slipped significantly. T hat also puts L u c a s’ i n v e s t m e n t a t r i s k . There are now serious concerns that the company may not have enough profits i n reserve to cover the cost of any possible settlement between the brothers. That could put the entire company at risk. Several highly skilled members of the Gravity staff have left, reportedly feeling resentful because the work and investment they’ve put into their own development no longer rewarded them. One comment was that the move “shackles high performers to less motivated team members.” It will be most interesting to see how this story ends. To the jaded, raising the minimum wage is a populist move employed by politicians to gain
votes with the masses. Which employee/voter won’t appreciate getting paid more for doing the same job? But one must scratch below the surface to see what really happens when the minimum wage rises. In very real terms, all it presents to workers is a six-month-give-or-take pay advantage – until the results of these i ncreased costs a re absorbed in the marketplace. Not to mention the eventual complaints from other workers who were making just over minimum wage, who now want their pay hiked to reflect their training, i.e. Gravity. They can’t work for minimum wage any longer, can they? So really, a minimum wage hike likely means increases for other staff for the business owner to absorb. It usually takes a matter of months before consumer costs rise to cover the increased expense for the minimum wage paying small business owner. It always results in the price of food going up to cover those costs, and increased prices in any number of goods and /or services. W hen t he m i n i mu m wa ge goes up, companies have their choice of one or two th ings: Raise their own prices to cover their newly increased costs, or reduce staff hours. If they find that the marketplace can’t or won’t support the new pricing, then their only other choice is to cut back on either the number of staff, or how many hours are made available to workers.
Fo r b u s i n e s s e s to re m a i n open, they must be profitable. P rofit is not a d i rty word to the business owner: It is the reward for hard work and necessary for survival. It is payback for hard work, and a pool of resources for possible rainy days ahead. M i n i m u m w a ge p o s i t i o n s are never meant to be family s u p p o r t i n g , “ l i v i n g w a ge” jobs, despite l abou r cl a i m s to the contrary. Neither can t hey b e. T hey ty pic a l ly require a m inimum amount of t ra i n i n g a n d s k i l l , a n d t h e government-mandated minimum gives businesses some certainty in regards to fixed c o s t s. M i n i m u m w a ge job s are also tremendous incentive for employees to obtain more training. So again we ask: Who benefits from a hike in the minimum wage? It really only helps entry level employees m i n i m a l ly, for a short period of time, until inflation eats away the increase. Who it really helps most is the politician or labour leader who can it use as a demonstration of what they’ve advocated for on their behalf. I n rea l ity, however, it h a s done little, if anything to help those for whom it is intended. Programs like the Canada-BC Jo b G r a n t s a r e m u c h m o r e beneficial, as they help raise skill levels so people can obtain better, highly skilled and higher paying jobs – so they can truly get ahead.
CANADA’S SMALL BUSINESS OWNERS ARE FOUR TIMES MORE LIKELY TO BE LOW INCOME THAN RICH The profile also shows that small business owners are much more likely to work longer hours than employees
CFIB RICHARD TRUSCOTT
J
ust like Canadian workers, the vast majority of Ca nada’s small business owners are firmly entrenched in the middle class, according to the latest small business profile from the Canadian Federation
of Independent Business (CFIB). Data from Statistics Canada show that two-thirds of Canadian small business owners are earning less than $73,000,
a nd employers ea r n i ng less than $40,000 outnumber those earning more than $250,000 by four to one. T he findings refute the notion that a large percentage of small business owners are the wealthy using small businesses to dodge taxes, and make the case to reinstate the promised small businesses tax rate reduction eliminated in March’s federal budget. “The notion that most small business owners are rich, or part of the ‘one per cent’, is pure fiction,” said CFIB president Dan Kelly. “The simple truth is Canada’s small business owners a re over whel m i ng ly m idd le class. They are your mechanic, accountant, hair dresser and landscaper, just trying to earn a living doing something they
love.” The profile also shows that s m a l l b u s i n e s s o w n e rs a re much more l i kely to work longer hours than employees. More than 40 per cent of small business owners work 50-plus hours a week. Only six per cent of employees are in the same category. “Part of the reason small business owners don’t take home huge salaries or dividends is because they reinvest any profits back into their business and their employees through training programs, salary increases, new h i res, or equ ipment purchases. Having a low small business tax rate helps them to do just that,” added Ted Mallett, CFIB chief economist. “It helps them grow and keep Canada’s
economic engine running.” Despite popular misconceptions, the small business tax rate does not encourage businesses to stay small. Very few businesses earn even close to the $500,000 threshold - that would introduce them to a higher business tax bracket. In fact, 85 per cent of small businesses could double their net earnings and still not be exposed to the higher rate. The profile was generated from the latest data from Statistics Canada’s National Household Survey, the Survey of Labour and Income Dynamics and other sources. Richard Truscott is the Vice President of BC and Alberta for CFIB
SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: BUSINESSEXAMINER.CA. DISTRIBUTION: SECOND WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Vancouver Island, 2016. Canadian Publications Mail Acct.: 40069240
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CHANGES IN EUROPEAN TRADEMARK LAW To be clear, the US has
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adopted the International
All European Trademark Owners
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Classification system, but
here is one aspect of European Trademark law related to how the European Union Implemented the so-called International Classification system for goods and services, which I have always found objectionable. There are 34 broadly defined classes of goods and 11 broadly defined classes of services in the International Classification system. I n Ca n ad a a nd t he Un ited S t ate s, when you apply for Trademark protection you must identify the goods and/or services with which the Trademark is associated. A very specific list must be presented, using ordinary commercial terminology, for example, “adhesives”. To be clear, the US has adopted the International Classification system, but still requires a description of the specific goods and/ or services. By contrast, under
still requires a description of the specific goods and/ or services
European Trademark Law, the applicant is able to specify all of the goods and/or services in each of the classes in which any of the applicant’s goods and/or services fall. For example, an applicant for a European trademark registration having a trademark associated with “adhesives”, would be able to list the general goods description for the class containing “adhesives” (Class 1), as follows: “Chemicals used in industry, science and photography, as well as in agriculture, horticulture and forestry; unprocessed artificial resins, unprocessed plastics;
Michael Cooper and Doug Thompson of ThompsonCooper LLP manures; fire extinguishing compositions; tempering and soldering preparations; chemical substances for preserving foodstuffs; tanning substances; adhesives used in industry.” When the Europeans tie up the entire class, this creates enormous problems for a T rademark Lawyer, such as myself. My client can have his Trademark refused because someone else has a similar Trademark in the same class. However, if the
actual products were compared, it might be clear that confusion between the marks is unlikely, for example because the products are different, they are sold through different wholesale and retail channels and they are sold to different customers. For example, adhesives may be sold by chemical companies to distributors who supply adhesives to the lumber industry where they are used to glue wood chips together to form sheets of
fibreboard. In comparison, manure is sold by agricultural feedlots to suppliers who either sell the manure in bulk to agricultural businesses or in bags to consumers for use as fertilizer. Just because “adhesive” and “manure” are both in Class 1 does not necessarily mean that the Trademarks will be confusing. Thankfully, we have received notification that changes to this objectionable aspect of European Trademark law came into effect on March 23, 2016. All European Trademark Owners have been given a deadline to specify the goods and/or services with which they are using their Trademark and, in future, persons applying for European Trademarks will have to similarly specify the goods and/services. This is extremely important, due to the treaties we have entered into with the Europeans that permit them to Register their Trademarks in Canada. It is also important to avoid Canadians being “blocked” when they are trying to protect their Trademarks in Europe.
HOW DID SALT SPRING ISLAND BECOME A “BRAND”? Visitors and residents alike have frequently said Salt Spring has helped them in their quest for personal growth and allowed them to discover more of what they truly feel, value, and appreciate in their lives
SALT SPRING ISLAND JEREMY MILSOM
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he name Salt Spring Island, might conjure many notions, from mineral, ocean, original, pure, water, pristine, remote spacious trails and silence. As for “branding”, we “lucked out” on our name! When the Chamber of Commerce created a Salt Spring Island “brand”, we focused on ways to grow an awareness of, and association with, not only these qualities but also, the elements of the Salt Spring experience that are best known to inspire visitors to return and possibly become future residents. Stating why we are different, agreeing on what uniqueness we embrace i n ou r com mu n ity va lues, and what personality and image we wanted to portray and be known
for w it h i n ou r “road ahead” vision, were all considerations that were embedded in the branding equation. These qualities formed the central idea or heart of the branding mission and became the lead thought toward creating a descriptor (a phrase) that would associate the Salt Spring Island brand with the associated memories and impact of the island experience. Visitors and residents alike have frequently said Salt Spring has helped them in their quest for personal growth and allowed them to discover more of what they truly feel, value, and appreciate in their lives.
“Discover Yourself Here” became the descriptor! Four specific “pillars” were selected to be the cornerstones of the marketing initiative to communicate and associate our brand name with what offerings and community attractions there are to discover. The resulting focus highlights a destination where our visitors may find or share their creative side within the diverse arts community, explore inner self-healing and mind/ body growth opportunities, experience a myriad of outdoor recreation and adventure opportunities surrounded by the Gulf Islands “ecological
treasure”, and of course, the opportunity to savour or sip on locally grown agricultural treats, award winning wines, beers and ciders. The four selections had historically created memorable associations with our community and cultu ra l id iosy ncrasies as with the myriad of diverse and popular activities. In harmony, they will continue to pose an inviting temp t at ion to v i sit u s soon. The brand exposure has painted a broadly based and inviting image of our unique community as news articles; travel blogs, magazine features, radio, TV and electronic media mentions continue to repeat the Salt Spring Island name more often than ever. Additionally, products and businesses using the Salt Spring name foster even more coverage and a lasting recognition. We feel that the energy, dedication and effort of many talented volunteers has produced a very visible result, the Salt Spring Island brand and It’s working! Come and visit...”Discover Yourself Here” Jeremy Milsom is the Communications Director of the Salt Spring Island Chamber of Commerce.
GOT AN IDEA? Let us help you protect it. Thompson Cooper is Victoria’s leading source for legal advice focused on intellectual property.
DTHOMPSON@TCLLP.CA | 250 389 0387 | WWW.TCLLP.CA