Business Examiner Vancouver Island - September 2015

SEPTEMBER 2015

» CONSTRUCTION

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INDEX News Update Port Alberni Sales Parksville Nanaimo Cowichan Valley Comox Valley Campbell River Tofino Who is Suing Whom Opinion Law Movers and Shakers

2 3 5 8 10 12 30 31 38 42 46 47 43

Contact us: 1-866-758-2684

OUR 10TH YEAR

Change Of Management / Change Of Location For MNP National accounting firm MNP is Canada’s fifth largest, with the local office the home of more than 150 staff and associates

BY DAVID HOLMES

“We are as good or better

N

than we ever were and I’m

ANAIMO - At the forefront of the accounting profession for decades MNP is undergoing a pair of nearly simultaneous transformations.

Before the years’ end the firm’s long time Regional Managing Partner (RMP) Garth Busch will be retiring, and the firm will also be amalgamating its two Nanaimo locations under one roof – at the former Treesea Place building at 345 Wallace Street.

“There are two levels to the announcement of the things we’re doing. The first one is that I’m retiring as a partner and as Regional Managing Partner effective September 30. I’ve been with the company for 15 years and I was with a predecessor firm that merged into MNP as a partner in that firm for another 18 years, so 33 partner years in total,” Busch explained. He will be replaced as RMP by James Byrne on October 1.

The second portion of the dual

GARTH BUSCH

announcement is the move to Treesea Place, to be renamed MNP Place a decision required in part due to the success of firm’s growth and recruitment efforts. “When I came here six years ago the Vancouver Island region included offices in Campbell River, Courtenay, Nanaimo and Duncan,” Busch said.

“Since then we’ve expanded and have an office in Victoria and we also have added Northern British Columbia, specifically Prince George to our region.

The region has expanded by a couple of offices, our revenue has increased by 80 percent in six years, our team has grown SEE CHANGE OF MANAGEMENT | PAGE 36

New Regional Managing Partner James Byrne (left) and outgoing RMP Garth Busch spend a moment checking out the renovation work at the new office

CS Resurfacing rises rapidly through innovative offering Concrete resurfacing and flooring company sees business thrive

N Canadian Publications Mail Acct.: 40069240

very proud of that”

ANAIMO – CS Resurfacing (CSR), a commercial and residential flooring specialist has been experiencing rapid growth due to their unique product and service offering.

The company is a division of Cornerstone Tile, ow ned by

Marlon Brown, Dan Rey, Dave Lee and Cooper Rey, and was created to fill a service gap in the local construction industry.

“We were regularly coming across jobsites that required additional resurfacing or floor prepa ration work before we

could install product,” says Marlon Brown. “After running into enough problems we decided to take action; we purchased state of the art equipment and made investments in training so that we could do the job ourselves.

“There was an opening in the

marketplace and we took advantage. Launching the division was a natural fit for what we were already doing, and it gave us an opportunity to provide a more comprehensive service offering SEE CS RESURFACING RISES | PAGE 25

NEWS UPDATE

2 NANAIMO Complex nearly ready tenants

The Nanaimo Daily News A powerful new $3.5-million crane now standing over the Duke Point industrial site signals another step toward the Nanaimo Port Authority’s goal to become the Island’s leading container freight shipping and receiving port.

The used Liehberr mobile harbour crane was bought from its previous owner, in Brazil. It arrived here in July. “It arrived just prior to the (Marine Festival) fireworks,” said David Mailloux, NPA public affairs manager. The ship delivered the machine to the port July 25, and while it is now standing at its new site, it could be year-end before the machine is used to load and unload freight containers. At 35 metres, it has the ability to lift loads of up to 104 tonnes, compared with the existing, gantry crane which lifts up to 40 tonnes.

“It’s still being tested and we’re getting everything in place,” Mailloux said. Staff are undergoing training to get the knowledge and experience to safely operate it. The new crane must pass Canadian safety standard certification before it can be put into use. The port sees the crane as an expansion of its capability, since it will allow Nanaimo to better handle containers.

Shipping containers are convenient to move bulk goods, but only through ports equipped with cranes to load and unload them.

The Liehberr crane adds about 160 per cent lift capacity, “plus it

has more reach and can lift higher,” Mailloux said. It replaces a crane that moves on rails, and with shorter reach. The new crane is mobile, with 32 sets of rubber wheels so it has the versatility to move anywhere on site.

COWICHAN VALLEY Contract Awarded to Stone Pacific Contracting The Construction Contract for Cowichan River Flood Protection Program – Phase 2, Dikes Project has been awarded to Stone Pacific Contracting Ltd. for the tendered amount of $3,199,900.00 plus GST. The CVRD and their Partners, the City of Duncan and Cowichan Tribes have awarded the contract to Stone Pacific, a local Contractor, as a result of a competitive tender process. The $3.2 million construction project will start immediately and with an expected construction schedule completion by March of 2016. The work is concentrated around four new dikes in the north and south of the Cowichan River between Allenby Road Bridge and the Silver Bridge on Highway One. The public and businesses should be aware of increased traffic in these areas.

The construction is part of a $4.2 million project funded by the BCFCC Flood Protection Program, with the Federal and Provincial

government and the Partners, providing one third share each for the project.

QUALICUM BEACH Destination BC funds projects to test innovative visitor services initiatives Destination BC will provide just over $200,000 to support more than 30 projects across BC to test and document innovative approaches to providing visitor services, the corporation announced recently.

Communities across the province, including Qualicum Beach are among those that will pilot innovative visitor services concepts in the coming months. New visitor services delivery approaches include roaming visitor counsellors, mobile information displays, stateof-the-art touch screen kiosks and the use of social media channels.

Visitor services, such as trip planning and information delivery, help extend visitor stays and spending by introducing new travel ideas to

visitors while in province. As part of its corporate strategy, Destination BC conducted a consultation process with more than 100 community-operated visitor centres between November 2014 and July 2015 to explore ways to modernize the delivery of visitor services around the province. Following the consultation process, communities were encouraged to submit project proposals to test some of the innovative ideas that arose during the consultation.

The results of these pilots, as well as case studies on some existing innovative approaches, will be presented at the Visitor Service Network conference hosted

by Destination BC this October in Vancouver and will be available for other communities to learn from and build upon during the next few years.

Tourism is a critical part of BC’s economy. The industry is showing excellent growth and has huge opportunity ahead. BC’s international overnight visitors grew by 5.3 per cent in 2014. Tourism employed more than 132,000 people in British Columbia in 2013, generating an additional 3,800 new jobs from the previous year.

In the September 15 edition of Business Examiner Victoria, it was reported that "South Island Reman, a division of Western Forest Products in Chemainus has announced a permanent shut down of that operation effective by the end of July." Please note this division is indeed open, and Business Examiner Victoria apologizes for this error.

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T he Nanaimo Daily News Nanaimo’s newest retail development, Pleasant Valley Landing, is almost ready for its new tenants.

The 35,000-square-foot complex, located on the north end of Metral Drive, is a redevelopment of the former United Furniture Warehouse that was on the site before the store closed last year.

Brad Bailey is a commercial realtor with Colliers International, one of the company’s marketing the development that is being built

by Nanaimo’s Island West Coast Developments.

He said he can’t disclose any of the tenants negotiating to place stores in the development at this time, but said there is “lots of interest” in Pleasant Valley Landing.

“How many retailers that can fill the development depends on the size of the stores being proposed,” he said. “They can generally run from 1,200 square feet up to 30,000 square feet, depending on the retailer. We’re looking at having the first stores in operation in Pleasant Valley Landing later this year.

“T here is certainly a lot of competition for tenants right now, so it’s hard to say how long it will take to completely fill the development.”

New $3.5M Duke Point crane

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NEWS UPDATE

SEPTEMBER 2015

FOUR CREATIVE ADDITIONS TO PORT ALBERNI’S UPTOWN LANDSCAPE Kevin Wright, the owner of

Visit

S W E

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SteamPunk Cafe and Coffee House recently renovated an adjacent space and worked with a partner to open Artemis Books

PORT ALBERNI

alongside the cafe

Today!

PAT DEAKIN

L

ocal residents Stacey and Franco G a i ga p u rch a se d a va c a nt lot in Port Alberni’s ‘Uptown’ and now have several local contractors at work developing a park come public plaza on site. By the time the park is completed later this year it will have cost the benefact ors approx i mately $500,000. The generous contribution i s i n t he m idd le of a b u si ne ss d i strict reinventing itself and will help to bolster the Uptown as a destination for visitors and residents. Dozens of lo c a l b u si nesses a nd residents a re supporting the project in a variety of ways. In appreciation of the gift, Port Alberni’s City Council has agreed to cover maintenance costs at the park for a f ive-ye a r p er io d a nd prov ide a Perm issive Ta x Exemption on the property.

■■■ A n eye-catch i ng scu lptu re of two large Chinook salmon (flanking a long wooden bench) by Vancouver’s Jesse Toso was installed at Harbour Quay a couple of weeks ago and has already been the focal point for hundreds of pictures taken by visitors and residents.

Each fish is 14 feet tall and commands a presence overlooking the Alberni Inlet.

T he sculpture was initiated by Port Alberni’s Ultimate Fishing Town group and supported by West Coast Aquatic and a log donation from Western Forest Products. The sculpture has been so successful that Jesse is working with local residents Malcom Menninga and Rob Cole as well as the Tseshaht First Nation and RocStar Contracting to do a marine-life themed carving contest du ri ng Port A lbern i’s 4 4th Sa l mon Festival.

■■■ Kevin Wright, the owner of SteamPunk

BusinessExaminer.ca

Café and Coffee House recently renovated an adjacent space and worked with a partner to open Artemis Books alongside the café. The bookstore/café combo is attracting many creative individuals and offers a place for small g roups to meet. T he most-traveled member of the TELUS Care-a-Van team called SteamPunk “the coolest coffee shop he has ever visited”.

■■■ West Coast Aquatic is developing a Stewardship Centre dedicated primarily to the life cycle of salmon in the City’s Marine Building at Harbour Quay. The Centre is funded in part by the Island Coastal Economic Trust. The last two months have been invested in getting a former 2,500 square foot art gallery and framing shop down to the ‘bare bones’ in preparation for the installation of hands-on tanks, touch screen monitors, microscopes and more. The Society has a list of features for which donations would be gratefully accepted.

For information please contact sheena@ westcoastaquatic.ca For information on other investments being made and upcoming events, please email, call or text Pat Deakin: patrick_ deakin@portalberni.ca or 250.720.9117.

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NEWS UPDATE

SEPTEMBER 2015

Healthy Summer Housing Market Expected to Continue Into Fall

V

ANCOUVER ISLAND – The VIREB housing market continues to do well, with the healthy sales seen this summer expected to continue into the fall.

Last month, 439 single-family homes sold on the MLS system compared to 361 in August 2014, an increase of 22 per cent.

Although sales dipped approximately 15 per cent from July, the decrease reflects typically slower August sales volume rather than being an indicator of a weakening market. Inventory levels are still declining, with active listings down nearly 17 per cent from one year ago.

BCREA Chief Economist Cameron Muir states that although low interest rates continue to be a contributing factor behind BC’s robust housing market, consumer confidence is the primary driver.

“We’ve had low interest rates for a long time now, so consumer confidence is what’s pushing average sales activity into the above-average range,” says Muir.

Despite fears of a “technical recession,” flat economic conditions are largely regional, with provinces affected by a weak oil patch taking the brunt.

“British Columbia, Ontario, and Quebec thus far haven’t been affected by problems in the oil patch,” says Muir. “In fact, our provincial economy is still the strongest in the country. We expect that trend to continue for the rest of the year and into 2016, and that growth will underpin the housing market.”

Muir emphasized that the services of a realtor are especially valuable in an active housing market to ensure consumers make smart decisions when buying or selling a home.

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VIREB President Jason Finlayson confirms that realtors were busier than usual in June, July, and August, but our market remains balanced overall.

“We’ve had a stronger summer compared to other years, but our market didn’t see the feverish activity experienced on the Lower Mainland,” says Finlayson. “And, despite steadily declining inventory throughout the board area, our benchmark price increased by only six per cent over August 2014. Sellers still need to price their home correctly for buyers to bite.”

In August 2015, the benchmark price for a single-family home in the VIREB coverage area was $338,700, the same as July and up approximately six per cent from 2014.

Benchmark pricing tracks the value of a typical home in the reported area.

The average price of a single-family home was $359,497 compared to $339,547 in August 2014, an increase of six per cent.

The August 2015 benchmark price of a single-family home in the Campbell River area was $275,400, an increase of 3.21 per cent from last year. In the Comox Valley, the benchmark price was $339,200, up 4.22 per cent from 2014. Duncan reported a benchmark price of $299,800, an increase of 8.32 per cent over the same month in 2014. Nanaimo’s benchmark price rose 7.77 per cent to $356,900 while the Parksville-Qualicum area saw its benchmark price rise by 4.87 per cent to $375,500, unchanged from last month. The price for a benchmark home in Port Alberni was $192,200, a decrease of 1.49 per cent since August 2014.

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SEPTEMBER 2015

THE INTOUCHABLES Learning from mistakes is often the greatest gift that guides great leaders

SALES JOHN GLENNON

T

he subject of leaders h i p i s m o re o f a topic for m a ny of our clients as opposed to management. It reveals a new awakening for many people who want to adjust how they guide their organizations to greater success.

Leadership is a tricky topic because there is a distinct l i ne between it a nd the traditional management role. My personal observation when working with leaders versus managers is their ability to know themselves first, as well as their people. They are in touch with both in a way that is completely different from the management role.

Many a leadership expert notes that vision is a key element for leadership however

most are not born with the innate gift but it is rather a learned skill. What does one need to work on to build their visionary abilities? The answer could easily fill several books and it’s important that we be able to look at ourselves and know to what degree we have it and what we need to expand it.

Leaders see the big picture. Many managers see t he i m med i ate a nd t he things that will achieve goa l s i n t he nex t d ays, weeks, and months. Leaders go beyond the immediate and think in terms of years.

They master the context of time and make the purpose of their people and the organization bigger than is obvious and engage others to get behind it.

Maybe most important, t hey k now t hemselves.

Most leaders watch themselves closely and are aware of what they do and how it affects others. Learning

from mistakes is often the greatest gift that guides great leaders. They don’t hide from their missteps but use them to help others.

M istakes allow them to forge new paths that may have been missed if they hadn’t learned a lesson from the experience. Adapting to these changes is the very essence of leadership.

Most leaders are competent communicators. That is different than being a great orator. I have noted hundreds of times that regardless of the role or situation, when things go badly, typically the root of the problem is poor communication.

How many times have we intended one thing and it’s been received very differently. Clear communication is the mark of a true leader.

They take the time to talk, to ask questions, to listen, and to understand. It is a skill that must be learned if you want to be a leader.

John Glennon is the owner of Insight Sales Consulting Inc, an authorized Sandler Training Licensee. He can be reached at jglennon@sandler.com, toll free at 1-866-645-2047 or visit www.glennon.sandler.com

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Think about the economic implications of trust. Once you’ve earned a customer’s trust, they are more likely to do business with you again – spending more, repurchasing and referring you to others. On the flip side, if a customer doesn’t trust you, it’s likely to have a negative impact on your bottom line. When Rosalind Scott, BBBVI President & CEO customers don’t trust you, they spend less, go with a competitor and are more likely to share negative experiences with others. Trust is money.

Most people don’t realize that trust has a value that is hard, real and quantifiable. Consider your own purchasing habits and the role trust plays. If you see a product from a company you know and trust, you are likely to buy that product with less thought and would probably be willing to pay a little more for it, compared to a product from a company you didn’t know or have a relationship with. Without some knowledge about and understanding of a business, you might think a little harder and longer before making your purchase, and might not be willing to pay as much.

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How do consumers know they can trust your business? The answer to this question is simple and basic – demonstrate consistent, honest behaviour; be responsible for results and actions; and be accountable.

At BBB, our ultimate value is our ability to deliver consumers to trustworthy businesses and charities – it’s what we do. BBB Accreditation is critical to this effort. If a business has earned BBB Accreditation, it means that BBB has determined, through an extensive review process, that the business meets BBB’s Standards for Trust, eight principles that summarize the important elements of creating and maintaining trust in business.

There is a misconception out there that any business can simply just “pay a fee” and become accredited. The reality is that only companies that meet, maintain and are committed to building a trustworthy, ethical marketplace can become accredited.

If a business is accredited by the BBB, it means BBB has determined that the business meets our required accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. It also means the company has contractually agreed to follow our Code of Business Practices and our Code of Advertising.

BBB Accredited Businesses pay a fee to cover the costs of accreditation review and monitoring and to support the services that BBB provides to the public. If a company fails to meet our requirements at anytime, their accreditation can and will be revoked if necessary.

BBB Accreditation raises the level of confidence consumers have in a business – they know that they can trust the business to act in good faith, regardless of the issue or circumstance.

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vancouver-island When you do business with a BBB Accredited Business you know what you are going to get, and that’s both important and invaluable. If you are not already a BBB Accredited Business, I invite you to consider becoming one! Start with Trust. Start with BBB. For more information about BBB serving Vancouver Island or about becoming a BBB Accredited Business go to: bbb.org/Vancouver-island.

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MALAHAT

SEPTEMBER 2015

7

Gas Connector Project Announced For Malahat LNG Project environmental and social responsibility and we look forward to working with them to develop a natural gas pipeline whose design, route, construction and operation meets the needs and standards of potentially affected Aboriginal groups, communities, governments, regulators, our Projects, and partners.

Steelhead looks forward to working with potentially affected Aboriginal groups in Canada to explore opportunities for them to share in the economic benefits of the Canadian portion of the Project.”

Williams will design, construct and operate the Project. As an international pipeline, the Project will be subject to the approval of the Federal Energy Regulatory

Commission in the United States and the National Energy Board in Canada.

The proposed Project will undergo rigorous regulatory, environmental and technical assessments. As part of the proposed Project, Steelhead LNG and Williams will also undertake an extensive consultation and engagement process with potentially affected Canadian Aboriginal groups, United States Tribes, landowners, local stakeholders and communities.

For more information about the proposed Island Gas Connector Project, please visit www.islandgasconnector.com or contact islandgasconnector@williams.com.

An artist’s rendering of an LNG carrier berthed at the planned Malahat LNG facility near Mill Bay

V

A NCOU V E R - Steelhead LNG Corp. (Steelhead LNG) announced September 1 a pre-construction agreement with pipeline developer Williams (NYSE: WMB) to commence with the design and regulatory approvals for the Island Gas Connector Project (Project), a proposed natural gas pipeline which will transport natural gas to Vancouver Island, where Steelhead LNG is exploring the development of two liquefied natural gas (LNG) facilities.

With the Malahat Nation, Steelhead LNG is pursuing the development of the proposed Malahat LNG Project, a floating natural gas liquefaction and export

facility located on the shoreline of Malahat Nation-owned land approximately 5 miles (8 kilometers) south of Mill Bay, BC, on the east coast of Vancouver Island.

On the west coast of Vancouver Island, Steelhead LNG is exploring the development of a proposed LNG facility with the Huu-ay-aht First Nations at Sarita Bay, BC, 46.5 miles (75 kilometers) southwest of Port Alberni.

The Project would be an independent pipeline that would transport natural gas 33 miles (52.8 kilometers) from Williams’ Northwest Pipeline’s interconnect with Spectra Energy’s BC Pipeline system at Sumas, Washington to Cherry Point, Washington. From there, it would travel 47 miles (75.2 kilometers) subsea, landing directly at the proposed Malahat LNG Project.

While, the first phase of the Project would be constructed to supply the Malahat LNG facility, the Project would be designed to meet the potential capacity requirements of both proposed LNG facilities, thus offering potential shared infrastructure benefits. Delivering supply to the proposed LNG Project at Sarita Bay would require an additional independent pipeline from the east coast of Vancouver Island to Sarita Bay, designed, owned and operated by a separate Canadian entity and subject to its own regulatory approval process.

“Our partnership with one of the world’s leading builders and operators of natural gas pipelines is a significant step forward for both of our proposed projects,” said Nigel Kuzemko, CEO, Steelhead LNG. “Williams shares our commitment to

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hat a summer it has been. The st reets h ave been hoppi ng and business overall is good.

If visits to the excellent sand sculptures carved during the Canadian Open Sandsculpting Competition and Exhibition are a good indicator then the 104,000 visits to that exhibition are evidence of a banner year in Parksville for tourism. The Visitor Centre has also seen an increase in visits for the first time in several years.

On the business front a recent walk around town with then Minister of State for Small Business Naomi Yamamoto and Parksville-Qualicum MLA and Minister of Social Innovation and Social Development Michelle Stillwell was well received by all of the businesses visited and all reported that business was good.

Wembley Mall’s facelift continues with the completion of the new Save-OnFoods and BC Liquor Store and construction of Canadian Tire. The new Ballard

Homes/Macdonald Realty building at 19A and Finholm looks beautiful and is a stunning example of what can be accomplished to resurrect an old tired building as what used to be the X-Ray clinic was converted to a very new looking office complex. The Post and Lantern demolition has begun and we look forward to what Radcliffe Development will be creating there.

On the political front, the City has set the date and wording for the referendum required to borrow $5.6 million to complete the financing package needed to construct the required water treatment facility and move the water intake. The vote will take place on November 21.

At the Chamber, September is a time of renewal as Board meetings resume after a summer hiatus. We are pleased to report that the support the Chamber provided to the Food Trucks in the Community Park has been a super success as was the Chamber sponsored events Celebrate Canada Day and Summer by the Sea Street Market. Current operations are focused on preparation for our gala fundraiser – Fantasy Auction to be held on October 24. We would like to invite everyone to come out for an “Evening of Elegance” with dinner, dancing and a little shopping thrown in for good measure. Tickets are $75 and can be purchased from the Chamber. For more information call Linda at 250 248 3613.

Kim Burden is Executive Director of the Parksville & District Chamber of Commerce.

He can be reached at 250.248.3613

9

SEPTEMBER 2015

HEALTH AND WELFARE TRUSTS

H

ealth and Welfare Trusts have been a rou nd for m a n y y e a rs , a n d a re now becoming an increasingly popular choice for providing medical coverage to employees – particularly in private companies. There can be significant tax advantages to using such a plan – both for the employer and the employee. The employer can save money on health insurance, and the employee can end up paying lower taxes. Designing an attractive benefits package can attract and retain desirable employees, and a Health and Welfare Trust can be a valuable tool.

A Health and Welfare Trust is an administrative term used

by Canada Revenue Agency to refer to a trust used to provide medical and health services to employees. As long as the services provided are restricted to group sickness or accident insurance plans, private health services plans and group term life insurance policies, Canada Revenue Agency allows the employer to deduct reasonable payments to the trust, and does not impose a taxable benefit on the employee.

The trust is an “inter vivos” trust, which has to file an annual T3 trust return, and pays tax on any income earned in the

A Health and Welfare Trust is an administrative term used by Canada Revenue Agency to refer to a trust used to provide medical and health services to employees

trust at the highest personal tax rates. This means that there are some costs involved with setting up the trust, and with annual tax filing, but they are typically minimal. There is no requirement that an independent trustee be hired - the employer can be the trustee.

A Health and Welfare Trust can also be used as a private health services plan, similar to Blue Cross or other plans, whereby the trust pays the medical expenses of the employees directly, or reimburses employees for qualifying expenses. This course of action is attractive because when the trust is administering the plan, the administration costs involved in an outside private health services plan are not incurred. If employee privacy is

Joyce Smith, President and CEO of JA Smith & Associates a concern, an independent plan administrator can be hired, typically for around 10 per cent of the claim amounts.

The allowable medical expenses that a private health services

plan can pay for are the same as the medical expenses that a taxpayer can deduct as medical expenses on their tax return. However, when a taxpayer claims medical expenses on their tax return, they receive a federal tax credit of 15 per cent of the medical expense, even though they may have paid tax on the money spent at a higher rate.

This means that a non-taxable reimbursement will always be more attractive for an employee who is above the minimum tax bracket. In addition, the eligible medical expense amount is reduced by 3 per cent of the ta x payer’s net income, (to a maximum reduction of $2,152 for 2013).

Most medical insurance plans

h ave eit her a deduct i ble or co-insurance amount. With a health and welfare trust, there is no requirement for either.

This can be an additional att ra c t ion i f t h e e m ploye r i s trying to design a benefits package to attract and retain staff members.

If you think you might benefit from a health and welfare trust, your accountant can help you determine the potential savings.

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SEPTEMBER 2015

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E A S T I VA L” i s t h e name of Nanaimo’s newest a n nua l festival and a unique celebration of the Island’s culinary culture.

FEASTIVAL is the biggest oneday food festival in Nanaimo’s history and takes place Saturday, September 26 at the Vancouver Island Conference Centre from 10 am to 4 pm.

You’l l f i nd Food T r ucks, a Fa r m ers M a rket, Celebr it y Chef Demonstrations, Family Cook i ng L essons, a trade show profiling growers, producers, processors, distributors, value-added products, appliances, kitchen goods and culinary accompaniments. Then there’s our “Sips” section featuring tastings of Island wines, craft brews and spirits and an on-site retail outlet. Finally, the 2nd Annual Seafood Chowder Competition will be decided by a panel of celebrity judges and, ultimately, a People’s Choice vote.

Four celebrity chefs will choose recipes from their own cookbooks to demonstrate and share with the audience. Don Genova, of CBC fame, will highlight items f rom h is f i rst book, a

BC-best seller, Food Artisans of Vancouver Island and the Gulf Islands. Cory Parsons, a Nanaimo chef and author who happens to be quadriplegic will show you how he gets around a kitchen to produce some amazing dishes.

Daksha Narsing, spice master and author of numerous Indian inspired cookbooks will spice

things up. Hilary Malone of Sea Salt Food Co, one of the trio of family caterers and cookbook authors, will feature dishes most popular with their customers.

Family Cooking Lessons will be held in three sets during the day.

One each for families with children, teens, and seniors hosted by the chefs at FoodShare. The focus will be on preparing local, natural, nutritional foods for your family that please the taste buds and cut the bottom line on your grocery bill.

Our Seafood Chowder Competition debuted last year to much popular acclaim for the 12 Nanaimo restaurants participating. Last year’s champion “Bold Knight” returns to challenge all comers. Food Trucks and the Farmers Market will be located on the streets outside the Conference Centre.

Up to 75 trade show booths will present a wide variety of fo o d-re l a te d p ro d u c t s a n d services from a variety of Island exhibitors selling directly from their booths. From food specialties to small and large appliances, flatware and dishware, artisan creations, caterers, restaurants, and value-added products like spices, seasonings, locally prepared and packaged goods and more.

Fo r m o r e i n fo r m a t i o n o n tickets, to inquire about trade show booth renta ls cl ick on www.feastival.ca or call the Chamber at (250) 756-1191.

Kim Smythe is CEO of the Greater Nanaimo Chamber of Commerce.

He can be reached at ceo@ nanaimochamber.bc.ca

Group indicates region’s economy continues on impressive upswing The Nanaimo Daily News ANAIMO – The region’s economy continues on an upswing, according to the latest economic update from the Nanaimo Economic Development Corporation.

In the corporation’s second quarterly economic update for 2015, which provides economic statistics for the period of April to June of this year, almost all sectors in the region are showing growth. The report’s main intent is to provide Nanaimo’s business community with the most accurate and current economic information available to help them with their business decisions.

According to the report, Nanaimo’s unemployment rate has dropped from more than seven per cent last year to 4.2 per cent

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currently, the average resale price of a single family home increased by seven per cent in June compared to June, 2014, and new housing construction is projected to increase by 7.7 per cent in 2016 over levels this year.

In the second quarter of 2015, 189 new businesses obtained business licences, an 11-percent increase from the same quarter in 2014. In tourism, a marked increase has been recorded in occupancy rates, daily room rates and overall revenue per available room in the last quarter, and traffic through the Nanaimo Airport has seen an increase of 17 per cent between the second quarter of 2014 and the same period of 2015. BC Ferries is also reporting increases in both passenger and vehicle volu mes on the two major

Nanaimo routes.

Sasha Angus, CEO of NEDC, said there are a number of factors in play that are resulting in an improved economic performance for the Nanaimo area.

They include the low value of the Canadian dollar, which is helping the region’s exporters increase their profit margins, and low mortgage rates that m a kes borrow i ng easier for businesses at cheaper rates,” he said “We’re projecting that t h e s e t re n d s w i l l c ont i n u e for at least the next couple of years. We’re not expecting exponential growth in most of our sectors, but a slow and steady growth like we’ve been seeing in recent years and mirrors trends across the province.”

The full report can be viewed at www.InvestNanaimo.com.

11

SEPTEMBER 2015

DIVERSITY IS A GIFT IN THE WORKPLACE “There are gifts to The Cowichan Intercultural Society helps match employers and employees from diverse cultures

different ways of seeing the world and to approaching problems.

It’s really worth the

C

OWICHAN VALLEY - For almost 35 years, the Cowichan Intercultural Society (CIS) has been helping newcomers integrate into their new homes – and helping local businesses access terrific employees.

The Cowichan Intercultural Society is the only settlement service society in the Cowichan Valley, assisting about 400 people a year, including up to 100 people new to the country that year. CIS offers free English language classes to newcomers, helps with finding housing, assists with anything employment related such as resume writing and networking and also does community outreach programs.

“I like to call it ‘preparing the ground,’” said executive director Lynn Weaver. “This includes anti-racism and youth leadership in the community.” She noted that a wide range of people pass through the society’s facility. The majority are families but also included are professionals and single people. CIS offers a children’s reading group as well as youth programs.

extra effort that may be required around accents and comprehension.”

LYNN WEAVER EXECUTIVE DIRECTOR, COWICHAN INTERCULTURAL SOCIETY

The Cowichan Intercultural Society sprang up as a response to the Vietnamese boat people phenomenon in the early 1980s and continues to take in immigrants and refugees, these days largely from the Philippines, Northern India and other nations including Mainland China and Germany. Newcomers have dreams and goals, particularly around employment. CIS works with newcomers to achieve employment, particularly in their field and even more specifically, in areas commensurate with employment in their home country. CIS’s professional mentoring program

The Cowichan Intercultural Society has been helping newcomers to the valley for almost 35 years matching with someone in the newcomer’s field is a big help.

“That program is a good step,” Weaver said. “That pairs people one on one and, through that, they start to make connections with other people in their profession.”

CIS also connects people through Global Vocational Services and the Employment Program of BC, if they are eligible. CIS also reaches out to Chamber of Commerce events to connect its clients.

“We keep our finger on jobs that are out there at any given time,” Weaver said, adding that there are advantages for businesses in hiring newcomers.

“One of the main advantages is the gift of a different world view. There is that different lens

– a different way of approaching problem solving. That is one of the biggest gifts of diversity – thinking outside the North American box.”

She added that there are also tangible benefits. Depending on the newcomer’s home country, education standards could be higher than those of Canada, the person’s skills could be wider and the new employee might afford the business access to a new community and even international markets.

“These employees can facilitate those connections globally or within the community,” Weaver said.

She noted that people come to Canada for a range of reasons. Often they see Canada as a country with more opportunities, more space and a healthier environment. They

may also have friends and family already living here. Sometimes they come to get a Canadian education for their children.

Weaver said that for the most part, newcomers are glad they took the enormous risk of leaving everything behind and travelling halfway around the world to make a new life for themselves and their families.

They work hard to integrate into their new communities and to become a part of the community by volunteering and participating in a variety of ways.

Employees work hard at their new jobs and employers who consistently contact CIS for employees are pleased with the people they hire. Those employers who are concerned about accents and language skills can take advantage of the Cowichan Intercultural Society’s accent reduction program or their language programs, either at the workplace or at CIS’s facilities in downtown Duncan.

“There are gifts to different ways of seeing the world and to approaching problems,” Weaver said. “It’s really worth the extra effort that may be required around accents and comprehension. There are so many gifts to diversity and to having diversity in the workplace.”

The Cowichan Intercultural Society is at 205 – 394 Duncan Street in Duncan. www.cis-iwc.org

COWICHAN VALLEY

12

CHAMBER EXCEEDS MEMBERSHIP GOAL Cowichan Valley was recently ranked among Vacay.ca’s 20 Best Places to Visit in Canada

COWICHAN VALLEY SONJA NAGEL

C

OWICHAN This summer’s heat and su n sh i ne mea nt ea rly harvests throughout the Cowichan Valley. The agri-tourism sector has certainly benefitted from great weather and an increase of visitors to the Valley.

The vineyards are exploding w it h g rapes a nd t h i s yea r’s bumper harvest bodes well for the 2015 vintages.

Savou r Cow icha n is one of the harvest celebrations in our valley when visitors have the opportunity to combine local wine, cider, beer and even vodka with farm to table delights.

The Savour Cowichan Festival runs for 10 days from September 25 to October 4. A kick off public tasting event, suitably

called “Barge On In� is September 25 on an enormous barge at Mill Bay Marina.

There are 40 epicurean events during Savour Cowichan, including Grape to Plate Cooking Class at Hudson’s on First, Pig Roast at Enrico Winery, White Dinner at Rocky Creek Winery, International Citta Slow Celebration at Cherry Point Vineyards, Smokehouse Saturday at T he Old Fork‌a nd more!

There is even a daily “Jump On Jump Off� shuttle service to all the Savour locations: Merridale Estate Cider, Blue Grouse Winery, Rocky Creek Winery, Ampersand Distilling Company, Averill Creek Vineyards, Cherry Point Vineyards, Damali Lavender & Winery, Domaine Jasmin Winery, Enrico Winery, Red

Arrow Brewery, Silverside Farm & Winery, Tea Farm, Unsworth Vineyards, Venturi Schulze, and Zanatta Vineyards. Check the Savour Cowichan website for all the details.

T he Cha mber a lso lau nches the 2015/16 Event Season in September with a luncheon at Providence Farm. Providence is home to the Farm Table Restaurant largely staffed by culinary students from Vancouver Island University. Providence is also a therapeutic community and luncheon guests will learn about thei r i n novative programs in woodworking, agriculture, horticulture and more.

On October 6, the Chamber is holding an A ll Candidates Meeting to help voters prepare for the federal election on October 19. Electoral boundary changes created the new Cowichan-Malahat-Langford riding and all the candidates will be on hand for this moderated session. Questions will be accepted from the floor, via social media and from the business community.

Sonja Nagel is Executive Director of the Duncan Cowichan Chamber of Commerce. She can be reached at manager@ duncancc.bc.ca or 250-748-1111

SEPTEMBER 2015

BC SPCA Breaks Ground On $3.4 Million Shelter In Nanaimo

N

ANAIMO - The BC SPCA has begun construction of a new state-of-the-art Community Animal Centre in Nanaimo to care for the region’s most vulnerable animals. A ground-breaking ceremony was held on September 1 for the new facility, which is being built on an 11.9-acre property at 154 Westwood Road. The $3.4-million, 7,460 square foot facility is being funded through the provincial government, the City of Nanaimo and

by SPCA donors.

Dignitaries at the ground-breaking included Michelle Stilwell, B.C. Minister of Social Development and Social Innovation, Nanaimo Mayor Bill McKay and various city councilors, BC SPCA chief executive officer Craig Daniell, members of the BC SPCA Board of Directors and others. “We are extremely excited about the new centre and are grateful to the provincial government, the City of Nanaimo and all the generous animal lovers who are helping us make this urgently needed facility a reality,� said BC SPCA CEO Craig Daniell. He noted that new building will incorporate modern designs to ensure the highest levels of health and welfare for animals, including shared "apartments" for dogs to encourage natural movement and socialization, communal indoor-outdoor areas for cats, designated areas for temperament

and behavior assessments and specialized isolation areas for sick and injured animals. The centre will also have multi-purpose space for SPCA youth camps, workshops and other events for the community.

T he BC SPCA’s Nanaimo & District Branch has been serving animals in need for more than 40 years, caring for more than 1,300 neglected, abused and homeless animals each year and offering a wide range of outreach, education and advocacy programs to promote the welfare of animals.

BC SPCA Nanaimo & District Branch Manager Leon Davis says that in addition to providing a safe haven for animals in need of sheltering and emergency care, the new facility will serve as a resource for pet guardians in the community and will be a transfer hub for Vancouver Island to ensure that vulnerable animals from more remote areas of Vancouver Island can b transported to SPCA shelters for treatment, care and adoption.

Funding for the Nanaimo Community Animal Centre includes $1.3 million from the provincial government. The government announced $5 million in funding earlier this year towards the BC SPCA’s $50.4 million, eight-year Facilities Development and Service Plan to replace aging SPCA shelters in 10 B.C. communities.

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SEPTEMBER 2015

CONSTRUCTION Construction industry builds momentum Forecasts have all levels of construction bringing renewed opportunities

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C’s construction industry gets added momentum in 2015 with major resou rce projects a nd a new cycle of growth.

In a report by BuildForce Canada, a national industry-led organization providing labour market information (LMI) to t he c on s t r u c t ion i ndu s t r y, indications show non-residential and residential construction in BC adding investment and employment opportunities throughout the province.

Projections have 2015 kicking off the increase with new projects in mining, infrastructure a nd l iquefied natu ra l gas (LNG); modest improvements in housing starts; and investment and employment growth in industrial, commercial and institutional (ICI) building.

Analysis of the data for 20142015 showed that the impact on

We’re seeing preparations starting with logging and road construction and large companies building camps and moving equipment onsite KEN MORLAND DIRECTOR, BC CONSTRUCTION ASSOCIATION NORTH

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oil price decline in Alberta has benefitted British Columbia by bringing skilled workers back to BC to fill the labour short fall.

N o r t h e r n B C w i l l re a d i l y accept those workers as the prov i ncia l leg islatu re ta kes a step closer to the sta rt-up of the first LNG plant in the province through its recently passed Liquefied Natural Gas Project Agreements Act. The agreement, passed in July of this year, removed one of two final conditions.

T he proposed project, near Prince Rupert, has plans to create 4,500 construction jobs and will generate $9 billion in revenue in its first 10 years alone.

Growth in this region is seeing expansion in vital infrastr uctu re as wel l. At Prince George Airport an aggressive cargo program has construct ion of a 25,000 sq f t ca rgo wa rehou se sl ate d for comp l e t i o n i n N o v e m b e r, a n d

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Construction trends need to be taken in context said Greg Baynton

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Greg Baynton, president,

CONTINUED FROM PAGE 16

BC Construction Association preparation work for the north bank of the Site C dam has begun with contracts awarded for initial road preparation and building. Construction of the dam itself will contribute $130 million to the regional economy.

Ken Morland, d i rector for t he BC Construction Association North, and branch manager for Sterling Crane, said that although commercial construction has slowed dow n recently, the region is poised and ready to see all levels of building dramatically increase.

“We’re seeing preparations starting with logging and road construction and large companies building camps a nd mov i ng equ ipment onsite,” he said. “T he region is waiting for the pipeline.”

As the province also holds its collective breath waiting for the final go ahead on the pipeline and preparing for substantial industry growth, Bill Everitt, president, Southern Interior Construction Association, said that cities in the Okanagan region are seeing a good resurgence in large and medium size capital projects.

“T here’s new interest in the commercial side from multi density residential construction to large capital projects: like upgrades to hospitals, highway improvements and municipal infrastructure upgrades,” he said. “In Kelowna alone there are $90 million worth of upgrades.”

The region, with its close proximity to northern BC and Alberta, boasts a

Vancouver Island, said that the construction landscape in BC is changing, not just in commercial projects, but also in residential building.

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declining inventories of completed and unsold homes, combined w ith a stronger resale market, has supported an increase in housing starts.

G re g B ay nto n , p re s i d e n t , BC Construction Association Vancouver Island, said that the construction landscape in BC is changing, not just in commercial projects, but also in residential building.

“On the island we’re seeing a

decline in retail construction and more mixed use properties being built, with developers making better use of density, infilling downtown cores and upgrading existing properties.”

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The recently completed Snuneymuxw Community Building in Nanaimo, BC. Designed by de Hoog & Kierulf Architects and built

by Island West Coast Developments

CONSTRUCTION INDUSTRY CONTINUED FROM PAGE 18

Although BC’s building environment and provincial labour

He also said that commercial construction on the island has seen a decline year over year since 2012, but that the trend needs to be taken into historical context.

“Prior to 2012, the construction industry reached historical highs with grow th happen i ng up a nd dow n the island. There were new malls built in Campbell River and UpTown in Victoria, plus the refitting of existing locations for new retail outlets like Target and West Marine in Nanaimo.”

He added that the construction peaks came on the heels of the 2008 recession, when the government and public sector weren’t spending money, giving the industry a growth boost.

“Now that we’ve reached new peaks we’re left with a vacuum in retail, especially as some of the American compan ies like Target and West Marine have left the Canadian market.”

Although retail may be in a lull this year, mixed-use development is not. In Victoria, Baynton said that twin towers composed of m i xed use residentia l, office and retail space is being built by one of the biggest developers in BC in a partnership with the builders of the Concord Pacific, and the trend towards mixed use isn’t isolated to Vancouver Island.

Communities throughout the province are creating small town-centers that combine residential with retail, med ica l a nd other serv ices. In both the Okanagan and on the island,

force show comparatively strong growth, the estimated demand for skilled workers will challenge employers, especially as new and unique projects demand a highly specialized skill set

developments include single and multi family dwellings, recreation and resort-style amenities.

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contributi ng 7.9 per cent to the province’s GDP, and capital costs of major infrastructure projects in BC hitting a record h ig h i n 2014 of $312 bi l l ion, Manley MacLachlan, president BC Construction Association, said that the construction sector is at the centre of the province’s growth.

A c c o r d i n g t o B u i l d Fo r c e BC, employment in BC’s construction industry will grow

Best of

m ore rapid ly t h a n i n ot h er prov i nces between 2015 a nd 202 4, a reverse of the 20102014 employment decline that saw increases in other provi nces. I n the ea rly stages of th is g row th, ex pa nsion w i l l focus on new utilities, m ining, pipelines, LNG and other resource-based projects, with key trades reaching employment peaks in 2017-2018.

In residential construction a modest and steady increase is projected for 2015 but it then will be followed by a moderate

SEPTEMBER 2015

10 p e r c e n t d e c re a s e u p to the end of the report period of 2024. Gains in this sector will be seen in renovation and maintenance work with a 16 per cent increase in jobs.

Approximately 39,400 construction workers are expected to retire over the next 10 years.

Added to the 18,600 workers needed to meet demands created by increased construction, BC will need to train or attract 58,000 workers.

Although BC’s building env i ron ment a nd prov i ncia l

labour force show comparatively strong growth, the est i m ated dem a nd for sk i l led workers w i l l ch a l lenge employers, especia l ly as new and unique projects demand a highly specialized skill set.

Donna Lomas, regional dean Okanagan College, South Okanagan-Similkameen, said that it’s desirable to have training in highly specialized areas because of the shifting construction landscape.

“Building codes are changing, not just in how things are built, but also in how the materials are used.”

T h e Ji m Patt ison’s Cent re of Excellence for Sustainable Building has recently attained its LEED Platinum certification and is working towards a net zero level of energy cons u mpt ion. It’s c a l led a l iving building that Lomas said demonstrated how good design doesn’t have to cost a lot. She added that in the long run these kinds of buildings save money after construction in operating expenses.

“Traditional trades are being challenged to look at how they can do things differently, more efficiently, with less waste and a lower footprint,” Lomas said, adding that it’s more than just re cycl i n g b ut a l so for wa rd thinking and planning.

She sa id that, w ith the i ncreased awareness and desirability of a trade as a career, the college is seeing wait lists

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W it h a n a g i n g work forc e, large proposed projects and a forward thinking mentality, BC and developers are looking to train apprentices. In 2015, respondents to the survey said they would be hiring at least 600 apprentices. Many cited reasons from preparing for the future to backfilling staff with young talent.

The Skilled Trades Employm e n t p ro g ra m ge t s s k i l l e d trades workers job-ready and helps transition staff from a non-skilled worker position to the trades. Created in 2006 by the BC Construction Association, the prog ra m is looking forward to a rapidly growing province with a strong workforce.

BuildForce BC reported that, even after peak levels of activity have been reached, ongoing projects in ICI construction will sustain growth. That’s a positive outlook for a built BC.

21

SEPTEMBER 2015

Contractor Bids Close on Victoria Target Store Transformation

T

he Hillside Target location reached a key milestone on its way to becom ing a Canadian Tire retail store: architects Mallen Gowing Berzins Inc. closed trade contractor bidding on the renovation this week.

T he project opportu n ity had been publicly posted at Bidcentral.ca since August 20.

Three of the five pre-qualified General Contractors are island companies: CCM Construction based in Sidney, Island West Coast Development from Nanaimo, and Victoria’s Kinetic Construction.

Other pre-qualified General Contractors were Eton-West Construction out of North Vancouver and Tiki International Inc. out of Calgary.

Contracting opportunities for 12 trade divisions included demolition and concrete formwork through to structural steel, washroom accessories, masonry, mineral fibre fireproofing, general mechanical, and general electrical.

Local contractors listed on BidCentral.ca as interested bidders include Archie Johnstone Plumbing and Heating, Stint Construction, and Island Overhead Door, all out of Nanaimo, as well as Victoria-based SRL Fire Protection.

Interested sub-trades also came from off-island markets such as Port Coquitlam, Calgary, Richmond, and Kimberley.

“It’s great to see so many Vancouver Island General Contractors and subtrades participating in this local bidding opportunity,” says Jonathan Smallwood, Sales Director for BidCentral, the

industry-supported bidding platform that hosted the project opportunity. “We are experiencing rapid growth on the island through the use of BidCentral’s private invitation tools and a few of the General Contractors leading that charge are participating in this project.”

Contract awards will be announced September 23 for a construction startdate of September 29. The publicly posted construction schedule indicates that a final walk-through on the renovation is slated for no later than January 30, 2016.

“Using BidCentral has become the industry standard on Vancouver Island,” comments Greg Baynton, CEO of the Vancouver Island Construction Association. “It’s less common for private owners like Canadian Tire Corporation to embrace an open bidding process – typically private owners are more likely to use our “invitation only” option.

Public owners, such as Island Health Authority (which currently has two publicly posted projects), are more likely to use BidCentral’s online bidding option.

Centralized and efficient market reach and respect for fair market process are essential to the value and reputation of purchasers and suppliers of construction services.”

Successful bidders will be posted on BidCentral.ca September 23.

There are currently hundreds of projects listed on BidCentral, with over 30,000 GCs and TCs from British Columbia using the system to bid and post their construction opportunities.

In a Very Modular World Treat Yourself to Custom

martincustombuilders@shaw.ca • (250) 390-3987 www.martincustombuilders.ca

DEVELOPERS BENEFIT FROM CONSULTATION

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A NA I MO - D evelopment projects benefit by retaining experienced environmental consultants in the planning phase of development. Sarah Bonar, R.P. Bio., and Chris Zamora, R.P. Bio. of Aquaparian Environmental Consulting Ltd. said that with changing regulations and multiple levels of government, working with an experienced consultant can save time and money.

They noted that the submission of incomplete approval applications can result in lengthy and expensive project delays. Costly re-designs can often be avoided by foreseeing potential barriers to project success right at the beginning. Sometimes a quick assessment before purchasing a property can identify potential project “show stoppers” or, conversely, can provide assurance that the parcel is suitable for the project. A property may initially seem large enough for a development plan but may, in fact, have significant environmental features that reduce the developable area or that trigger additional studies or re-design work to accommodate sensitive areas.

Bonar said that recent changes to the federal Fisheries Act (2012) have altered the way marine projects are reviewed and approved.

Some project activities that once

triggered an Authorization under the old Fisheries Act may not trigger one under the new act. The need for an Authorization is now based on the definition of “Serious Harm” to commercial, Aboriginal and recreational fisheries.

“Only a qualified environmental consultant can determine if a “Serious Harm” is likely to occur,” she said. “The consultant can also complete project review applications if required, and provide mitigation measures to avoid causing “Serious Harm” during construction.”

If an Authorization is required, habitat compensation must be integrated into the project, she said, adding that the consultant provides options for habitat design as part of the approval application process. During construction, environmental monitors ensure that work during high risk activities is carried out in compliance with regulations and can provide additional onsite recommendations.

“In our 45 years of combined experience, development projects that included an experienced environmental consultant from the planning stage were more likely to cost less and to be more streamlined… and to cause fewer headaches,” Zamora said.

Aquaparian Environmental Consulting Ltd. is at 503 Comox Road in Nanaimo. www.aquaparian.com

Aquaparian Environmental Consulting Ltd.

Practical Solutions for Changing Environments

Expertise in Guiding You from Planning to Government Approvals • Land • Marine • Fresh Water • Environmental Services ...throughout B.C.

Chris Zamora, R.P.Bio Sarah Bonar, R.P.Bio

Office 250.591.2258

www.AQUAPARIAN.com

sbonar@aquaparian.com czamora@aquaparian.com

Global Connections.

FEATURE PROPERTY

Local Experience.

Trusted Results.

Units For Sale or For Lease 1825 Bowen Road

Gerry Van Vaals

Quality Strata Office/Retail Building

Senior Vice President, Sales

x High traffic, central location x 1,049 sq ft to 8,000 sq ft

250 616 2155

Personal Real Estate Corporation

gerry.vanvaals@DTZnanaimo.com

INDUSTRIAL Greenrock Industrial Park

1930 Northfield Rd, Nanaimo

200 Tenth St, Nanaimo

4 & 8, 9 & 10 - 2525 McCullough Rd

75% SOLD!

Opportunity to position your business in this new industrial development in central Nanaimo. 1 acre lots available.

For Sale | Prices Starting at $499,000

3,400 sq ft steel frame warehouse/shop with office featuring excellent visibility from Northfield Rd. For Sale | $575,000

Approx. 3.79 acres of industrial zoned land located in South Nanaimo.

Suitable for single or multiple users.

For Sale | $1,095,000

Operate your business in this ideal Nanaimo location. High-tech industrial zoning.

For Sale l $445,000 l $595,000

5352D Island Hwy North

8755 Granville St, Port Hardy

INVESTMENT OPPORTUNITIES Retail, Commercial & Warehouse

COMMERCIAL/INDUSTRIAL MIX 20,000 sq ft building on 0.65 acre in Coombs. Ideal for owner-occupier &/or lease a portion of the premises.

For Sale | $1,495,000

Central Vancouver Island

MEDICAL OFFICE BUILDING Well-maintained, fully leased, in prime corner location.

For Sale | $3,300,000

Multi-tenanted property including residence. Property consists of three different zones.

Three level 18,000 sq ft commercial building. Situated in downtown Port Hardy on 1.55 acres.

Court Ordered Sale | $429,000

For Sale | $1,395,000

DEVELOPMENT OPPORTUNITIES Commercial Land, North Nanaimo

1.84 acres of mixed-use corridor zoned land located near Nanaimo North Town Centre.

For Sale | $1,295,000

4901 & 4951 Jordan Ave, Nanaimo

Build-to-suit opportunity located in Nanaimo’s most successful business park. Approximately 1.63 acres.

For Sale or For Lease

6201 Doumont Rd, Nanaimo

Excellent 2.55 acre investment opportunity with 3 separate buildings including a well-established Pub. For Sale | $1,698,000

2601 Mission Rd, Courtenay

Highly visible 2.8 acre development site adjacent to the newly constructed Comox Valley Hospital.

For Sale | $1,960,000

Information contained herein has been obtained from the owners or sources deemed reliable by DTZ Nanaimo Real Estate Ltd. While we have no reason to doubt its accuracy, we regret we cannot guarantee such information. All measurements and other information herein should be independently verified by the reader or prospective user and is subject to the user’s own inspection of the premises and due diligence work and to the user’s satisfaction with the results of such review.

DTZ Nanaimo Real Estate Ltd. |

TF: 800 769 5757

|

T: 250 753 5757 | www.DTZnanaimo.com

23

SEPTEMBER 2015

Tofino will receive support for local tourism infrastructure and amenities

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OFI NO — T he funding comes from the government’s Resort Municipality Initiative (RMI) which helps to grow the tourism sector in eligible municipalities. T his year, the BC government is providing a total of $10.5 million to 14 eligible communities and is extending the RMI program for another year to the end of 2017.

Municipalities eligible for RMI funding are Fernie, Golden, Harrison Hot Springs, Invermere, Kimberley, Osoyoos, Radium Hot Springs, Revelstoke, Rossland, Sun Peaks, Tofino, Ucluelet, Valemount and Whistler.

More than $98.1 million in RMI funding has been invested since 2006 to support tourism infrastructure and programs, helping to grow these local and regional economies.

Tofino has been participating in the RMI program since 2008.

It is prioritizing its RMI funding on projects that enhance the visitors’ experience and broaden available activities including investments in special events such as the Tofino Film Festival, improvements to trails, paths and beach access, downtown revitalization and civic centre upgrades.

Tourism is one of the sectors identified in the BC Jobs Plan which continues to build on the strengths of eight of the province’s most competitive sectors, utilizing BC’s educated and skilled workforce, keeping the economy diverse, strong and growing.

The BC tourism industry created 132,200 jobs and generated $13.9 billion in revenues in 2013. RMI supports the BC Jobs Plan and Gaining the Edge: BC’s Tourism Strategy by helping resort-based municipalities address the unique challenges they face as seasonally dependent

economies. In addition to RMI funding, the Province invests more than $90 million annually in the tourism sector throughout BC Josie Osborne, mayor of Tofino – “Through the Resort Municipality Initiative program, the Province is investing in Tofino’s tourism economy by enabling us to undertake infrastructure development and programming that we could not otherwise afford. The return on this investment to Tofino is huge, from enhanced visitor experience and increased local spending to more jobs and an extension of the tourism season.

In turn, local government and the business community are able to re-invest tourism-generated funds into more economic development,” said Josie Osborne, Mayor of Tofino.

Tofino is receiving $636,935 for FY 2015/16 and has received a total of $5,202,624 since 2008.

In 2013, tourism provided a direct contribution to BC’s gross domestic product of $7.3 billion, accounting for 4 per cent of the province’s total GDP. In 2013, the tourism sector employed 132,200 British Columbians – that is about one in every 15 jobs in BC.

STEPHEN STRUTHERS WEALTH MANAGEMENT TEAM GIVES CLIENTS PEACE OF MIND “It’s very important Team uses Six Pillars to build wealth

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A N A I MO - Stephen Struthers is a financial consultant and president of the Struthers Wealth Management Team with Investors Group, a team that specializes in comprehensive financial planning primarily for business owners and professionals.

Stephen Struthers recently received his Certified Financial Planner (CFP) designation. This designation is internationally recognized as the highest bench mark in financial planning. A CFP professional must abide by the highest standards of professional conduct, competence, and ethics.

“A lot of the time, people truly don’t understand what I do until they have a chance to sit down with me,:” Struthers said. “Of course we offer investment and insurance advice, but we also look at the ‘Six Pillars’ that are essential in developing a comprehensive financial plan.” The ‘Six Pillars’ are retirement planning, tax reduction, financial management, risk management, estate planning, and investment planning.

“With retirement planning, typically, we work with our clients to show them how much they will need to retire, how to best build their wealth for their retirement, and how to draw it out tax effectively all the while reducing the potential claw-back of income tested government benefits,” Struthers said.

The second pillar of the plan is tax reduction.

“What many incorporated professionals and business owners don’t know is that income earned on passive assets (income on investments) inside of a corporation is taxed at a much higher rate than operating income,” Struthers said. “Every dollar you

that our clients have a strategic asset allocation in place, and an active management strategy.

We reduce our client’s worries because we help them put a long-term plan in place.”

STEPHEN STRUTHERS FINANCIAL PLANNER AND PRESIDENT, STEPHEN STRUTHERS WEALTH MANAGEMENT TEAM

earn – almost half of it is going to the government.”

Struthers works with his clients to shelter or defer the high-tax on those investments held inside a corporation. He then develops a plan to pull the money out later on, tax effectively.

A t h i rd pi l l a r i s f i n a nci a l management. Struthers noted that many business owners and professionals have large overhead costs; often they are also leveraged to finance business activities. The Struthers team works with people to pay down debts faster and to make interest costs tax deductible.

Estate planning is also important. Struthers said, that many assets are considered a deemed distribution at death and could result in high taxation, including RRSPs which are fully taxable.

The team works with clients to offset those tax liabilities, ensuring more of their wealth goes to where it is intended instead of into the government’s hands.

“Risk management is an essential pillar to a sound financial plan,” Struthers said. “Running a business requires considerable risk.” The Struthers team puts protection strategies in place to mitigate the risk. The team also

puts funding in place to allow shareholders to buy each other out should something unforeseen occur.

Investment planning is the sixth pillar of the plan. Struthers said that sound planning in this area is particularly important given today’s turbulent financial markets.

“It’s very important that our clients have a strategic asset allocation in place, and an active management strategy. We reduce our client’s worries because we help them put a long-term plan in place. Our clients look at these turbulent times as an opportunity rather than a misfortune. We employ an active management strategy by re-balancing their portfolio and that allows us to sell out of investments that are priced at a premium and buy into those priced at a discount. We’re actually taking advantage of market conditions – this is a prudent strategy and takes the emotions out of the equation.”

He added that it’s always a good time to plan especially when there is money in motion. What is money in motion? It could involve selling a business, a major life change such as divorce or injury, or selling or acquiring assets like a house or looking ahead to retirement.

“We are focused on comprehensive financial planning - that makes us unique,” he said. “All of our clients get a well-developed comprehensive financial plan. We show them where they are today, where they want to go and how they’re going to get there.”

“People who have a positive attitude with a long-term view of getting ahead get tremendous value from working with the team,” Struthers said. “We’re passionate about what we do. Our clients continue to see value in what we have to offer.”

Struthers Wealth Management Team with Investors Group is at 101 – 5070 Uplands Drive in Nanaimo. www.investorsgroup.com/en/ stephen.struthers/home

“Your Full Service Wealth Management Team”

Stephen J. Struthers 250-729-0904

24

SEPTEMBER 2015

Motorsport-Focused Resort Planning Spring 2016 Opening

V

ICTORIA - Set in Vancouver Island’s temperate and scenic Cowichan Valley, the Vancouver Island Motorsport Resort (VIMR) is on schedule to become Canada’s premier club motorsport facility. Opening in spring, 2016, the resort will offer enthusiasts up to 350 driving days per year in which to enjoy the full potential of their performance cars.

Designed by internationally renowned design firm Tilke GmbH & Co., the circuit at the Vancouver Island Motorsports Park will provide the novice with an opportunity to gain proficiency, while offering enough challenges for the accomplished driver.

Phase One comprises 19 corners and elevation changes of over 25 metres. When Phase Two is completed, a total of 4.21 kilometres of track will be available. Speeds of up to 200 km/h will be reached on the high-speed sectors of the circuit in the first Phase.

Driver safety is a main priority. Run-out areas, tire barriers, and g uard rails are featured to protect both driver and car and to allow correction before a possible i mpact. Members travelling to Vancouver Island to enjoy their membership will be able to additionally choose the convenience of leaving their ca r at the V I M R secu re a nd

Designed by Tilke GmbH & Co., the track planned for the Vancouver Island Motorsport Resort will be perfect for drivers of all skills levels temperature-controlled storage facility. Cars stored at the resort will be maintained to track-ready condition by specialists, providing the member full use of their car when their schedule allows with minimal personal effort for repair and maintenance.

Technicians representing Alfa Romeo, Audi S, BMW M, Mercedes-Benz AMG, MINI JCW, and Porsche will be available to provide the expertise needed to keep modern track cars in perfect running condition. Members who enjoy vintage sports and racing cars will have the opportunity to have their cars maintained by Rudi & Company, a world-renowned specialist in

the restoration and repair of the world’s great cars. Assistance with the delivery of a member’s car to the resort can be arranged.

An exclusive 15,000 square foot Clubhouse will offer a complete range of services to club members.

A Restaurant that is partnered with a 5 - Star Hotel will celebrate the best of Vancouver Island cuisine. Comfortable changing and locker rooms, offering thoughtfully considered amenities the Clubhouse will provide a comfortable atmosphere to relax in between driving sessions.

Members travelling to Vancouver Island will have the option of staying with the resort’s Partner Hotel which is conveniently

Artist’s rendering of the planned Vancouver Island Motorsport Resort (VIMR) which is scheduled to open next spring located equidistant between Victoria and the VIMR. The Partner Hotel is just a 40-minute drive to the VIMR, and the sights and attractions of Victoria. Members and guests will enjoy the variety of activities available to them.

Shopping, sight-seeing, and a variety of outdoor sports activities will provide ample choice to satisfy the interests and needs of individuals, couples and groups.

Apart from booking traditional reservations with the resort spa and restaurant, the concierge service will be available to book VIMR driving sessions, rounds of golf at area courses, fishing charters, and any other arrangement that will enhance their stay while

on Vancouver Island.

VIMR members will receive enhanced Priority Booking Privileges, allowing for advanced reservations. Working in partnership with 10 performance automobile brands, their dealer networks, and respective dedicated driving programs, the Partner Hotel and Spa will welcome enthusiasts from all over North America. The Vancouver Island Motorsport Resort will be a unique facility set in one of Canada’s most picturesque locations. Membership details will be presented in the next few weeks. For further information visit: http://islandmotorsportresort.com/

Setting a Standard of Excellence Congratulations to Garth Busch on His Retirement

MNP congratulates Garth Busch, Regional Managing Partner for the Vancouver Island region, on his retirement, effective September 30. We proudly recognize Garth’s contributions to our clients, our communities, our firm and our profession during his 40 year career in public practice on Vancouver Island and in Saskatchewan.

As Regional Managing Partner for the past six years, Garth has established a culture rooted in teamwork and an unwavering commitment to delivering exceptional client service. Garth’s entrepreneurial approach and strong focus on leadership development has helped our region

achieve significant growth in both revenue and team size. Under his leadership, MNP has grown to become the largest accounting and business consulting firm on the Island.

Garth and his wife Louise plan to retire on the Island and remain active in the local community. A leader, mentor and friend, we wish Garth all the best and thank him for leading, developing and promoting our people while setting a standard for client service excellence.

Contact Garth Busch, CPA, CA at 250.734.4327 or garth.busch@mnp.ca

MNP.ca

OFF THE COVER

SEPTEMBER 2015

CS RESURFACING RISES CONTINUED FROM PAGE 1

to our existing client base.”

CSR is known for being one of the leading surface preparation companies in the Vancouver Island construction industry, providing leveling, surface removal, floor preparation, grinding and polishing services.

“Quite often we get calls from other f looring stores up and down the Island to fix bad slabs for them and help with their installs,” says Brown. “We’re known for doing the job right, on time and on budget, and take a lot of pride in the reputation that we have.”

S i n c e l a u n c h i n g t h e d i vision, CSR has seen exponential growth, serving projects of all sizes across British Columbia.

“Business has exploded for us,” says Dave Lee. “We started out doing 1,000 square foot units, and that quickly grew to 15,000, 25,000 and even 125,000 square foot developments. Our commitment to quality, and doing the job right the first time, and on budget has created a lot of opportunities.

“We work with the biggest developers on Vancouver Island, and have started to see growth throughout the province as a result of our certification in installing Silikal Floor Resin. Currently we’re the only approved installer in Western Canada, and that’s opened a lot of doors just because it’s such a dynamic product.”

The end result of one of CS Resurfacing’s concrete resurfacing projects The company’s Silikal portfolio includes Caledonia Park, the Nanaimo Ice Centre, and the Arbutus Club in Vancouver, among others.

They’ve also provided concrete resurfacing services to Tilray, the Pacific Rim Mall in Port Alberni, the new Splashes Bath & Kitchen in Duncan, and many different institutional projects, retirement communities, and residential units across Vancouver Island.

“One of the big contributors to the popularity of concrete resurfacing has been an increase i n e nv i ron m e nt a l b u i ld i n g standards,” says Brown. “The concrete itself is locally sourced and recyclable, and falls in line with LEED and other sustainable development programs. It’s an alternative to tiling that offers simplicity and low maintenance,

without having to give up visual appeal.

“With Silikal the major draw is durability and longevity, it’s 17 times stronger than glass, renewable, and completely pinhole and porous free. We’ve received a lot of business by redoing projects that had previously been sealed with epoxy, especially situations where there’s big temperature changes or water involved. It’s an extremely high end product, and we’re very proud to be able to offer it to our customers.”

Offering top of the line products, and maintaining a reputation for quality and excellence doesn’t just happen. A key component of CSR’s success to date has been a high standard of work, and commitment to learning and education.

A surface that’s been covered with Silikal Floor Resin “Only 5 per cent of the companies in our industry are certified or accredited to install the products and services they offer,” says Lee. “It’s a point of pride for us that we stay on top of the training and technology developments within the industry, we’re able to say with confidence that we are part of that 5 per cent. Our staff travels to manufacturing plants, seminars and certification programs across North America to ensure we’re delivering the best quality service possible.

“To offer something like Silikal we had to go through a multistage certification process that included both training, and an in-person inspection of work quality from the brand’s head office. Our success has come from the thought process behind procedures like that, we want to

25 do the best job we can, and offer the best products possible. We do what it takes to deliver high quality, across the board.”

Being able to provide a high standard of work takes more than a good product, one of CSR’s major differentiators is that all staff are employed by the company. They don’t use subcontractors, and the majority of their team has been with them for more than 10 years.

Businesses interested in concrete resurfacing or Silikal installation go through a needs analysis process. This identifies the intended use of the customer’s space, and recommendations are made based on the project’s purpose. Clients have access to a wide variety of options, including honed finishes as seen in Home Depot or Costco, and high gloss and matte finishes which are often used in retail or office settings.

CSR’s parent company, Cornerstone Tile, has been operating in Nanaimo since 1997, and is a strong supporter of the community. They sponsor many different events throughout the year, including the Nanaimo Bathtub Race, various parades and minor sports initiatives, and an annual internal program that provides meals for underprivileged children in elementary schools in Nanaimo.

Marlon Brown is a past member of the Vancouver Island Construction Association’s Board of Directors. www.csresurfacing.ca

Building on a Strong Foundation Congratulations to MNP’s New Regional Managing Partner, James Byrne

MNP congratulates James Byrne on his appointment to Regional Managing Partner (RMP) for the Vancouver Island region, effective October 1. Born and raised on the Island with a deep appreciation for the way we do business, James is a leader our team is proud to follow.

A dedicated MNP team member since 2005, James most recently served as MNP’s Provincial Leader for Forestry and Forest Products. As RMP, James will continue to serve his forestry clients while leading the overall growth of our Island offices in Campbell River, Courtenay, Nanaimo, Duncan, Victoria , as well as emerging Northern B.C. region with offices in Prince George and Vanderhoof.

As part of the transition, James and his wife Melanie and their three children will be re-locating to Nanaimo from Courtenay. We look forward to the vision, leadership and entrepreneurial spirit James brings to our team, our clients and our communities as we continue to build on a strong foundation of client service excellence.

Contact James Byrne, MBA, CPA, CA, Regional Managing Partner, Vancouver Island at 250.618.1667 or james.byrne@mnp.ca

MNP.ca

26

SEPTEMBER 2015

‘GOOD ENOUGH’ DOESN’T CUT IT FOR B. GALLANT HOMES Central Island contractor receives industry recognition for building excellence

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ANAIMO – Becoming an award-winning builder doesn’t happen overnight, and no one knows this better than B. Gallant Homes, which has become widely known for its commitment to excellence.

T he Central Vancouver Isl a n d -f o c u s e d r e s i d e n t i a l developer and renovation specialist has recently been honored with 2 award wins and 4 finalist nominations at the Vancouver Island Building Excellence (VIBE) awards, a Canadian Home Builders’ Association – Vancouver Island (CH BAV I) initiative. “’Good enough’, is something we’ve never been comfortable saying,” says company owner Byron Gallant. “T he idea of sett l i ng a nd doi ng t he ba re minimum has never appealed to me or my team. Our focus is to push past what’s required and do something special with every project. We strive to set a high work standard across the board, not just in quality, but in our dedication to our customers,

Congratulations B Gallant Homes on your VIBE Award!

We wish you continued success.

250-390-0160 www.crystalpacific.com

business operations and the way we treat our staff.

“In this industry, especially in residential construction and renovations, to stand out you really need to bring a unique approach to the table. The award wins and attention that our projects have received of late are a testament to both the quality of our work, and the thought process behind the way we do business.”

His company received the FortisBC Award for Excellence in Energy Efficiency in New Residential Construction and Best Single Family Kitchen Renovation under $50,000 and 4 Finalist awards for Best Residential Renovation under $50,000 for its Schooner Cove project, Best Residential Renovation between $150,000 - $350,000 for Fairw i nd s, B e st O utdoor Liv in g Space – New or Renovation for Rivers Edge, and Renovator of the Year.

T he Energ y Efficiency w i n was especially important to B. Gallant Homes, who has made environmentally friendly construction a priority throughout its 19-year history.

“It was a defining and validat i ng moment for u s,” says Gallant. “We’ve always had a focus towards energy efficiency, that’s a big part of our culture, to build in a sustainable manner.

As homeowners ourselves, we know about the cost perceptions of building sustainably, and that energy costs very rarely go down. It’s one thing to have a beautiful home, but you need to be able to afford living there after it’s built.

“Ultimately, efficiency and affordability need to go handin-hand, we don’t need massive, expensive systems to build responsibly. Much of our success has come through a thorough understanding of how the different components of a house work together. From the nuances of building envelope design, like using Structured Insulated Panels (SIPs), to air quality and water conservation systems,

B. Gallant Homes Co-Owner Byron Gallant

B. Gallant Homes Co-Owner Steve Strenja

The interior of the FortisBC Energy Efficiency award-winning home we really do everything we can to build in a sustainable, yet affordable, fashion.”

The company’s comprehensive approach to design is fueled by Gallant’s passion for learning.

“Never stop educating yourself,” he says. “Things are always cha ng i ng, there’s new technology, new systems and legislation that comes through on a regular basis. The results that we’re seeing now in terms of recognition are a reflection

of the effort that we’ve put into lea rn i ng a nd perfecti ng ou r craft.

“We’ve been involved with things like Built Green Canada, and other CHBA initiatives to make sure we’re on top of industry developments. Being in that mindset of always improving and learning has helped out every component of the business, from our internal office processes, to the end result of our developments.”

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Proud to Work with B Gallant Homes

That willingness to adapt and evolve was one of the key drivers behind the Best Outdoor Living Space project, which presented both a unique and rewarding challenge for Gallant and his team.

“How the project was initially planned, and how it eventually turned out, were wildly different,” he says. “It started small, as the 3rd phase of a development SEE GALLANT | PAGE 27

Wishing You Continued Success!

27

SEPTEMBER 2015

From left to right: B. Gallant Homes Co-Owners Byron Gallant and Steve Strenja

GALLANT CONTINUED FROM PAGE 26

The home that won the FortisBC Award for Excellence in Energy Efficiency in New Residential Construction

The home featured a completely renovated kitchen

we were working on for a retired couple from Alberta. They were interested in building an outdoor living space, that would allow them to spend as much time outside throughout the year as possible, something that the climate hadn’t allowed back home.

“Originally the space design included a simple counter with a structure to keep it dry, but as we started building, the needs of the project changed. We needed to create a heating system, pest control systems, and make sure the aesthetics and landscaping aligned with the garden and the rest of the property.”

The end result was a one-of-akind project and a deep personal connection between Gallant and his clients.

“T h is was a very labor i ntensive undertaking,” he says.

“Hav i ng the opportu n ity to walk our clients through a dramatic transition in concept was so rewa rd i ng. T he output is something that each person was extremely proud of. What made the process even better was the fact that an amazing, life-long friendship was developed along the way.

“Because of how much time and effort went into the design and construction, the project became a labor of love for each of us. The clients are a wonderful pair of individuals who trusted us to help build their dream home, and I couldn’t be more thankful. It was very fulfilling to be a part of a once in a lifetime opportunity that we can be proud of for years to come.”

T he project, ca l led R ivers Edge, was also a Silver Finalist SEE GALLANT | PAGE 28

Congratulations

B GALLANT HOMES

CABINETRY SOLUTIONS by Allen Coleman

250-816-0228

Congratulations on your VIBE Award!

Congratulations to B Gallant Homes, from all of us.

Visit our showroom 3061 Barons Road, Nanaimo

250-756-9996 www.cornerstone-tile.ca

Proud Supplier to B Gallant Homes

COASTLINE

COASTLINE ELECTRICAL & PLUMBING 2209 McCullough Rd., Nanaimo, B.C.

250 729 8055 www.coastlinecontracting.ca

28

SEPTEMBER 2015

GALLANT CONTINUED FROM PAGE 27

for a Georgie Award.

Regardless of the type or size of a project, each one starts the same, with an open and honest conversation about what the client is hoping to achieve.

“Com mu n ication is so i mportant,” says Gallant. “Our primary goal with each customer is to understand the reason behind their decision to build or renovate. Things like lifestyle, desired environmental footprint and frequency of use are all things that could have a significant effect on the designs we come up with. Once we know the objectives we’re able to align them with a budget and begin construction.

“We take the process very seriously, the stakes are so high because of the potential impact we can have on the customer’s well being, their financial future and lifestyle. It’s quite humbling to be included in such a significant part of their lives, for many people it’s the biggest investment that they’ll ever make.

The validation of our processes comes with the feedback and industry recognition that we get, it gives us continued confidence that we’re able to deliver a top-tier service level to everyone who comes through our doors.”

To ensure complete transparency, B. Gallant Homes offers its clients an online portal that allows them to stay on top of every part of their project. All documents, design files, timelines and product selections are available at the customer’s convenience.

Gallant started the company back in 1996, following a career of building high-end homes across Canada, including major centers like Edmonton and Toronto. The first few independent projects he worked on were small renovations for a realtor in Nanaimo, but his attention to detail and commitment to a high work standard quickly gave him the opportunity to start building homes.

“I remember the first house I was asked to build,” he says.

A nighttime view of Rivers Edge, a finalist for the Best Outdoor Living Space – New or Renovation Award “I had never taken on a project of that size before, it was a little nerve-wracking, but I wouldn’t trade that learning experience for anything. There’s a lot of satisfaction that comes with completing each home, it’s something I really enjoy and that’s been a motivator for me over the years.

“After getting that first house completed, I started to market myself and the brand. The workload was crazy those first few years; I was working the tools during the day, and completing estimates and office work at night in our family’s lau nd ry room. A s ti me progressed the business started to grow more and more, and I came to the point where a shift in direction was needed.”

W it h t h e c o m p a ny ’s s u ccess mounting, Gallant made the decision to bring on a new partner. Enter Steve Strenja, a

fellow contractor who had been working with Gallant on and off for a few years.

“Without Steve there is no B. Gallant Homes,” he says. “He’s an incredibly hard working guy, and we share a commitment to building to the best of our abilities. The decision to officially partner came after we had been working together on an increasing number of projects, it got to the point where it just made sense to join forces.

“He has been a co-owner with me for years now, and we’re approaching a similar position to where we were when we first started working together. The b u s i ne ss h a s b e en g row i n g steadily, and he’s looking to transition away from working the tools, towards estimating and office work. It’s hard to believe how far we’ve come, we’re SEE GALLANT | PAGE 29

B. Gallant Homes Co-Owner Steve Strenja with the owners of the Rivers Edge project

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SEPTEMBER 2015

A panoramic view of each phase of the Rivers Edge development

An interior view of Schooner Cove, a project that received a complete renovation of the main floor, and won the Best Single Family Kitchen Renovation under $50,000 award

GALLANT CONTINUED FROM PAGE 28

All hot water required for the Fortis BC award-winning home is supplied by a high-efficiency combination boiler, called a “ThermoDrain” Drain Water Heat Recovery system, that features a recirculating pump system which reduces water wasted while waiting for the heat to get to the taps

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almost at the 20-year mark of the business, and I often find myself wondering where the time went.

The journey so far has been incredibly exciting, rewarding and fulfilling, and I can’t wait to see what the future has in store.”

Outside of day-to-day operations, Gallant has been heavily involved with the CHBA – Vancouver Island. He has served as a Director, Vice President, President and Past President, and is preparing to step back into the President’s seat again at the end of this year. www.bgallanthomes.com

Servicing Mid-island & Area

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Congratulations to the team at B Gallant on your VIBE award.

COMOX VALLEY

30

SEPTEMBER 2015

CHAMBER PREPARING FOR FEDERAL ELECTION MEETING Members of the public are welcome to attend this community event, held at the Sid Williams Theatre on October 5th from

COMOX VALLEY

6-8pm

DIANNE HAWKINS

A

s the country’s largest business networking and advocacy organization, the Canadian Chamber of Commerce is revving up for a busy season with federal elections right around the corner.

We are in the midst of a major shift in our country and many factors are contributing to the

u ncerta i nty of the economic landscape and future of our citizens. Over the course of the next several months, representatives from different chambers will begin meeting with political candidates from different ridings across the country. As a chamber representative for the Comox Valley, I will begin

my advocacy work on behalf of business for the best interest of our community to local political hopefuls.

As we do our part, so should you. This fall we will be encouraging all citizens to vote. While chambers are non-partisan and do not endorse candidates, voting is your right and responsibility as citizens of this nation.

As part of the Comox Valley Chamber of Commerce’s i nitiative to support elections, it will be hosting, along with The Comox Valley Record the C o u r te n a y-A l b e r n i R i d i n g A l l-Ca nd id ates Meet i ng on Monday, October 5th.

Members of the public are welcome to attend this community event, held at the Sid Williams Theatre on October 5th from

6-8pm, and hear from the cand idates for the nex t Federa l General Election, which will be held on October 19th, 2015. The Chamber is strictly non-partisan and receives no funding from any level of government.

I encourage members of our community to ask questions and take time to consider who you will be supporting this fall. Big changes are on the horizon and it is important to have a platform for citizens to ask the challenging questions of their electoral candidates. The chambers are here to support you and your position during election season.

As Perrin Beatty, President and CEO of the Canadian Chamber of Commerce puts it, “we are all here for the same end result – we want our communities to be

vibrant and we want our citizens to succeed.”

■■■ A warm welcome goes to our new members joining the chamber family as of June 1st. CanWest Mechanical Inc., Del Rio Academy of Hair and Esthetics Ltd., ILS Learning Corporation, Morgan Ebbett Career Services, Precision Tree Services Ltd., Spice Hut Restaurant, Stone-Olafson, Toneff Funeral Services and Walker24 Menswear. We look forward to supporting you and the future of your businesses.

Dianne Hawkins is president and CEO of the Comox Valley Chamber of Commerce. Reach her at dhawkins@ comoxvalleychamber.com

VANCOUVER ISLAND AND COAST ECONOMIC OUTLOOK

I BUILDING LINKS CLARICE COTY

n a recent report, dated August 2015 published online by Central 1 and written by senior economist Bryan Yu, the economic future for BC looks promising for Vancouver Island. Highlights of the report include: Low interest rates and a lower loonie will underpin modest growth in British Columbia; Southern BC markets to benefit most from upturn in tourism and export-oriented

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For retirees, availability of health and consumerservices will be key attractions growth; Alberta economic struggles a challenge for some interior markets through interprovincial employment and secondary home demand; and the big news is that housing market demand remains robust, with growth concentrated in larger urban areas.

Population growth on Vancouver Island is a key driver of economic activity. While local labour market conditions, particularly in the public service, attracts households to the Island and especially Victoria, the region is also reliant on the migration of retirees and semi-retirees (and more importantly their fixed income and wealth). Since the recession, retirement plans and migration to Vancouver Island have been delayed due to economic uncertainty which is evident in a steep decline in the flow of 45 to 64 year olds, leading to less inter and intra provincial migration.

Lifestyle migration is anticipated to pick up as retirements delays are temporary. An aging population

and demand for retirement living will lift population growth to 0.7 per cent this year and 0.9 per cent next year, with gains concentrated in larger urban areas. For retirees, availability of health and consumer-services will be key attractions.

Investments in post-secondary institutions will entice more students, but these may or may not flow into population counts. While economic performance has been mixed, the housing market is back in growth mode and should provide some lift to the regional economy, after a post-recession lull.

Mild economic growth, the drawdown of excess inventories and low interest rates have lifted home sales well above a year ago.

MLS sales were 25 per cent higher through June, with growth of 17 per cent elsewhere on the Island.

Tighter market conditions are already lifting prices with MLS price indices suggesting underlying price gains of about three per cent.

A rebalancing of the market is lifting new home construction as builders become more comfortable with market conditions. Housing starts were up broadly on the Island through June with Victoria and Nanaimo leading the way with starts up 65 per cent and 90 per cent, which should provide a lift to construction employment and economic growth. On the whole,

employment growth climbs 0.4 this year and 1.1 per cent growth in 2016. Unemployment is forecast to trend in the 5.5 to 6.0 per cent range, owing in part to a low participation rate.

Strong first half momentum will lift resale transactions on the Island by 15 per cent this year to 14,500 units and the highest since 2007, with growth of about two per cent in the median home price with slightly stronger growth in Victoria – although price levels will remain relatively consistent with the post-recession range. Going forward, sales are forecast to surpass 15,000 in 2016 and annual home price growth will average more than three per cent over the 2016 and 2017 period. Higher levels of new home construction in BC will lift residential building permits by 13 per cent this year to above $1 billion for the first time since 2010, but a milder pace of growth is anticipated thereafter of five per cent.

Excerpt from the online news release Central1, Economic Analysis of BC, Volume 35, Issue 4, August 2015, written by Bryan Yu, Senior Economist, BC Central 1 Credit Union Clarice Coty can be reached at clarice@buildinglinks.ca, and through www.buildinglinks.ca

Baynes Sound Connector Heading To Buckley Bay

C Derek Rice

Fixed Operations Mgr

(250) 338 6761 - 445 Crown Isle Blvd

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O M OX VA L L E Y — B C Ferries’ cable ferry, the Baynes Sound Connector, departed Seaspan’s Vancouver Shipyards in North Vancouver August 25, bound for Buckley Bay. The Baynes Sound Connector was towed to its new location

by Seaspan tugs. The journey took approximately 10 hours. The ship traveled via the Salish Sea and arrived August 26.

“Seaspa n is proud of its long-standing relationship with BC Ferries to build and repair ships for the people of British Columbia,” said Brian Carter, President, Seaspan Shipyards.

“Vancouver Shipyards was honoured to construct BC Ferries’ first ever cable ferry and we look forward to continuing our successful partnership with them on future vessels.”

The vessel will be based at the Denman West terminal. An open house will be held in the fall to showcase the vessel to the public.

This cable ferry provides BC Ferries with projected cost savings of over $80 million over the 40year life of the project compared to the current service, and these significant cost savings will help with fare affordability across the coastal ferry system.

CAMPBELL RIVER

SEPTEMBER 2015

31

TICKETS ON SALE FOR 2015 BUSINESS AWARDS

CAMPBELL RIVER COLLEEN EVANS

C

ongratulations to each of this year’s qualified nominees.

The Chamber has released the names of this year’s nominees with representation across all award categories. On behalf of the Chamber and everyone who was nominated this year, we want to recognize the nominees and name the award recipients for the 14 different award categories.

The featured awards for 2015 Business Awards of Distinction include Business of the Year (1-5 employees); Business of the Year (6-25 employees); Business of the Year (26-49 employees; Business of the Year (50 employees or more); Diversity Leadership Award; Workforce Development Award (2 categories: business under 50 employees & businesses over 50 employees; Community Spirit Award; Not For Profit of the Year; Young Professional of the Year; New Business of the Year (in business for less than 3 years); Innovation & Technology Award; International Export Award; Social Enterprise Award and the coveted Governor’s Award.

A complete list of nominees can be seen on the Chamber website at www.campbellriverchamber.ca.

Tickets are now on sale. New this year is the added option to purchase the Special Ticket Package in advance. This package includes a ticket to event + the signature cocktail + 20 tickets to enter for 5

2015 Board of Governor’s Award Recipient Kermit Dahl with Chamber Board. From left to right: Gina Forsyth, Chamber Director; Debra Cunningham, Chamber Director; Kermit Dahl, 2015 Board of Governor’s Award Recipient; Dave Hamilton, Chamber Director; and Corby Lamb, Chamber Board Chair different draw packages! Don’t miss out on this prestigious awards event that honours and celebrates local business, organization and individual excellence in our community.

Included in your ticket price this year is a new post awards cocktail reception. Join us in the Tidemark lobby immediately following the formal awards presentations for some light jazz, savory treats, a photo station and of course specialty cocktails.

Don’t miss out on this fun-filled evening with gourmet appetizers and desserts, incredible networking, a signature cocktail package, live auction and fabulous door prizes as the Chamber celebrates business excellence, leadership, innovation and entrepreneurship in Campbell River.

The 2015 Business Awards of

Distinction will take place on Saturday, September 19th at the Tidemark Theatre and doors will open at 6:00 PM. Tickets can be purchased at the Tidemark theatre, online at www.campbellriverchamber.ca or by phone at 250-287-4636.

■■■ The Campbell River Chamber has announced Kermit Dahl, Owner Associated Tire, as the recipient of the 2015 Board of Governors Award for the Business Awards of Distinction. The Board of Governors award is presented by the Chamber’s Board of Directors and honors a business person who displays a significant commitment to the success of both their business and the community as a whole; demonstrates business leadership and vision; and serves as a positive role model or mentor for other business

people in the community.

His move to entrepreneurship came in March, 2011 when he bought the Big O Tire store in Campbellton, reopening it as Associated Tire and Auto, a franchise of OK Tire which has over 400 stores in Canada. He jokes that the bank did not want to lend him start-up money, judging that a tire business with sales under half a million dollars was not a good risk.

Now, four years later, annual sales have reached nearly three million dollars.

His formula for success is simple.

He says, “We do what our competition says they’ll do.” His staff is experienced and believes in what they do and sell.

This is the first major award for Kermit. He has never worked for recognition, instead remaining

true to his value, “We do we what do, awards or not, never aiming for acclaim.”

The Board of Governors Award will be presented to Kermit at the Business Awards of Distinction event on Saturday, September 19 at the Tidemark Theatre. The event includes 14 award categories, a gala appetizer reception and food stations, specialty cocktails and a sumptuous dessert reception.

Tickets to this prestigious event are now on sale at www.campbellriverchamber.ca. Be sure to get your tickets soon, this event sells out every year.

Colleen Evans is CEO of the Campbell River Chamber of Commerce. She can be reached at colleen.evans@ campbellriverchamber.ca

BC Ferries First Quarter Results

V

ANCOUVER ISLAND — BC Ferry Services Inc. (BC Ferries) released its first quarter results. Net earnings for the first three months ended June 30, 2015 (the first quarter of fiscal 2016) were $18.8 million, compared to net earnings of $13.9 million in the first quarter of the previous year. These positive earnings reflect the results of favourable traffic and increased retail sales, among other contributing factors.

Along with releasing BC Ferries’ first quarter results at the Annual General Meeting of BC Ferry Authority and the Annual Public Meeting of British Columbia Ferry Services Inc., President and CEO Mike Corrigan also announced

plans for a series of pricing promotions, starting next month with a 50 per cent discount on passenger fares during certain off-peak periods.

Across the system, passenger traffic increased 5 per cent and vehicle traffic increased 4.7 per cent, as compared to the first quarter last year. During the three months ended June 30, 2015, BC Ferries provided over 41,000 sailings, carrying over five million passengers and two million vehicles.

From September 8 to October 15, regular passenger fares will be discounted by 50 per cent on offpeak days of the week and certain off-peak times of the day on the major and minor routes.

From October 1 – 31, regular passenger fares will be discounted by 50 per cent on all sailings on the northern routes.

“While we are uncertain how long this current growth in traffic will last, this promotion allows us an opportunity this fall to test variable pricing concepts in order to understand their impact on traffic trends, customer responses, and operations,” said Mike Corrigan, BC Ferries’ President and CEO. “This will help us gather information as we prepare pricing strategies for our Fare Flexibility and Digital Experience Initiative in 2017, which will make variable pricing a permanent part of our service delivery model.”

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SEPTEMBER 2015

ARBUTUS DENTAL CLINIC: LATEST TECHNOLOGY & PERSONALIZED SERVICE Recently extensively updated, Arbutus Dental Clinic is Qualicum Beach’s state of the art, purpose built dentistry clinic

Q

UA L ICU M BE ACH - It may seem like a convoluted journey – from university classrooms, to the brooding forests of northern Germany to the sunny sands of Qualicum Beach, but for Dentist Dr. Francis LaCouvee it was a straight line to his career in dentistry. “I was born and raised out in Ucluelet on the west coast. I’m an Island original. After graduation I went down to the University of Victoria and did three years towards my undergraduate degree and was accepted a year early into the dental faculty at the University of British Columbia (UBC) and completed my degree in 1986 through UBC,” he explained.

“While going through the dental program at UBC I decided to graduate with no debt and went into the Dental Officer Training Program (DOTP) with the

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Ca n ad i a n m i l ita r y. W hen I graduated from UBC I was posted to Lar, West Germany for four years of service out there.”

For LaCouvee the opportunity to practice dentistry with the Armed Forces was a unique and rewarding experience. “There was really no difference (being a military dentist) in terms of treating patients. It was certainly a little bit different lifestyle in Europe, it was a fantastic opportunity for my wife and I to travel and be exposed to the different cultures, at the same time I was still treating Canadians so in that regard my clinical skills were

the same in the military as they would be in private practice.”

Originally Dr. LaCouvee considered serving an extended career with the military. “Once I got into dental school the military paid for my education and I was able to train in the summer months. Once I graduated I was immersed in a very big clinic in Europe so I had just a phenomenal amount of continuing education very early in my career, a practice which set me up to become a lifelong learner. I continually work at developing my skills and enhancing my profession,” he said.

“By 1990 I had served my four

years in West Germany, and I planned on going to to Fort Knox, Kentucky to complete a Master’s Program in dentistry. It was at that time I decided to leave the military and head out west. My wife Lesley and I came back to Qualicum Beach to start a family (he and his wife have three sons, 15, 19 and 21) and I began practicing in association with Dr. Verne McShane. Verne and I had a great seven-year experience together.”

The opportunity to immerse himself in civilian life again and to practice his profession with SEE ARBUTUS DENTAL CLINIC | PAGE 33

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33

SEPTEMBER 2015

Arbutus Dental Clinic has a large, long-serving staff, some members being with the clinic more than 20 years

ARBUTUS DENTAL CLINIC CONTINUED FROM PAGE 32

The Qualicum Beach lifestyle was a big factor in Dr. LaCouvee’s decision to open his dental practice in the community

Dr. McShane helped LaCouvee in laying out the path his career would eventually follow. “I practiced with Verne for seven years and then decided I wanted to go off on my own and open my own practice. We opened Arbutus Dental on August 5, 1997 and began practicing at 183 Fern Road West, our current location. I built a user-specific building for the practice and here we are today.”

During the past 18 years Arbutus Dental Clinic has evolved into one of Central Vancouver Island’s busiest and most technologically advanced dental practices. “We

have a modern, very beautiful facility first of all. We have state of the art technology, everything is paperless, we’re digital, so we’re chartless, use digital radiography which offers state of the art minimal exposure to patients. We have all the latest equipment for doing Endodontic or root canal procedures. We have all of the best materials for doing crown and bridge for reconstructive dentistry, which is part of what we do here. We also do implants, generally a full range of dental procedures,” he described.

While fully staffed with a team of administrative and dental SEE ARBUTUS DENTAL CLINIC | PAGE 34

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SEPTEMBER 2015

The recent renovations include enhancing the Clinic’s bright and spacious reception area, the point of welcome for its patients

A clever use of natural light helps to make Arbutus Dental Clinic inviting and functional for the staff

ARBUTUS DENTAL CLINIC

our personal and professional skills at the same time.”

Despite nearly three decades as a dentist, LaCouvee is excited about the future for his practice.

“The practice has grown in leaps and bounds over the years. In a single week we’re probably seeing a couple of hundred people.

We’ve also been heavily involved in the community right from the beginning, from giving back to the community both financially and with our time and in the support we provide local charities and business organizations. I’m a member of the chamber of commerce and multiple professional organizations as well.”

LaCouvee has also not forgotten the people who have made his

CONTINUED FROM PAGE 33

professionals, the clinic is essentially a two dentist operation.

“I’m not the sole Dentist at Arbutus Dental I have an associate, Dr. Mike Rogers (who also serves as a volunteer firefighter) who joined the practice three years ago. It’s a two dentist facility but we have 19 staff in total from administrative to dental assistants. We have front administrative staff, hygienists and CDAs (Certified Dental Assistants), plus Mike and I which rounds it up to 19. We are lucky in that we have long term employees. My CDA who’s retiring, Pattie Rogers (not related to Mike), has been with me 25 years.

Gwen Dean my head receptionist and Wendy Anderson my Office Coordinator has both been with me for over 20 years.”

As part of the effort to remain current and at the forefront of the profession, the Arbutus Dental Clinic was recently extensively renovated (which started out as a basic renovation but turned into a major make over). The facility remains at the profession’s leading edge in terms of product and service deliverability. But for LaCouvee the physical upgrade was a personal, concrete commitment to his profession. “We did this renovation at a point in my life where a lot of guys are considering retirement, I’m 54 years old and I’m essentially mid-stream.

I’ll be 30 years in practice in 2016, but despite the years I just love it,” he said.

“The renovation’s success is due in large part to our contractor, Bob Wall,” says LaCouvee, “The project manager, Donna Hayes and the foreman, Larry Wall were incredible, flexible and adaptable. I couldn’t have done it without them,” he explained.

“I’m enjoying every moment of it and I’ve got lots of new young staff with whom I’m working.

Mike and I are always moving forward with our education to be able to treat our patients better and we belong to multiple ‘study groups’ (as they’re called in dentistry).

The study groups enable us to share ideas, to grow and develop

practice and his career a success, his patients. “In life you’ve got to have a little bit of humility and be a little bit humble and be honored that people are coming to you and asking for your advice and wisdom and knowledge, trusting you - that’s what it all comes down to,” he stated.

“I always remember to thank patients for being part of my practice. We have patients from all over the Island (Port Hardy to Ucluelet), from the Mainland, the States and even overseas. Some come regularly from the west coast, from loggers to retired CEOs. Qualicum is a phenomenal melting pot of intellect and SEE ARBUTUS DENTAL CLINIC | PAGE 35

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35

SEPTEMBER 2015

“I think it’s very important that you empower your patients, your clients to be involved in their own health care” DR. FRANCIS LACOUVEE

A local fixture since 1997, the Arbutus Dental Clinic regularly serves clients from across Vancouver Island and beyond

Born on Vancouver Island, Dr. Francis LaCouvee understands the benefits of a true West Coast lifestyle

ARBUTUS DENTAL CLINIC CONTINUED FROM PAGE 34

Bob Wall Contracting have enhanced the clinic’s visual appeal, helping to make patients comfortable and at ease

it’s very stimulating that we can service an A to Z of society and still provide a nice level of care for every person individually.”

He’s also keenly aware his ongoing business success is directly linked to the skills of his associate dentist and to the clinic’s staff. “Remember this story is not about me, this story is about my staff and how hard they’ve worked to develop the team effort. We’re a team and that’s really important to understand. We have morning meetings before we see any patients, every day we have a morning huddle for 15 minutes to digitally go through all the files, to know where we are, who needs the blanket, who needs the pillow and so on. Once a month we have another full staff meeting. We are a business but we’re also a team. I think that

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in any business if you have staff that stay and grow with you over decades I guess in a way you’re doing something right in terms of their needs.”

Open Monday to Friday 8:00 to 5:00 the Arbutus Dental Clinic continues to accept new patients.

Part of the long term success of the clinic is LaCouvee’s conscious desire to allay the fears of his patients by making them part of the treatment discussions. “We’ve always provided an opportunity for our patients to have an involvement in their treatment, in their health care.

We always work in a team approach with our patients to help guide them in their health care,” he said.

“I think the important thing to take away is that I don’t feel that I have all the answers but I think it’s very important that you empower your patients, your clients to be involved in their own health

care by giving them the knowledge to help make their own decisions. That’s what I think has always been our claim to fame, that the patient is involved from the beginning to the end while getting value for their health care dollar.”

Cutting edge technology, personalized service and a proven track record, the Arbutus Dental Clinic looks forward to a busy future. But as always, keeping the needs and concerns of the patient in mind has been the core of the clinic’s business success.

“Basic communications is always the key to allaying the fears of the patients. You start by getting on the level with the patient you’re dealing with and you take the time to hear their wants and needs and answer those wants and needs. In a way you empower them, to give them the control of the treatment that’s being rendered so they know they’re making an informed decision – that takes some of the scariness away,” he said.

ROBERTSHAW DENTAL LABORATORY Congratulations Arbutus Dental on many fine years of Service 250-754-3201 • Robarts Street Nanaimo

OFF THE COVER

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SEPTEMBER 2015

CHANGE OF MANAGEMENT CONTINUED FROM PAGE 1

from about 80 in 2009 to more than 150 across the Island when our new articling students start in September.”

Presently MNP’s Nanaimo team is housed (in part) at its regional hub office at 96 Wallace Street.

MNP owns this building and has already gone through two renovations to expand the space.

Despite that the firm ran out of space yet again and knew it had to do something. “Temporarily we took some space in the building next door, an annex so to speak but we call it the Clubhouse. We have about 3,000 sq ft there,” he said.

“We’re out of space and it’s our opinion that we should all be together in one location. Plus the efficiency of running in two locations, even though they’re really close, just isn’t what we want.”

W hen Busch was contacted

by Rick Windley who manages Treesea Place about the possibility of some space becoming available, it looked like a good fit. “We have a solid relationship with Windley and he knew we were looking for additional space.

We had already looked at the cost of new construction and new locations and when that building became available we made the decision to move.”

Busch said the new location is ideally suited for a fast growing company such as MNP. “It is a

Soon to be renamed MNP Place, the existing Treesea Place office on Wallace Street will become NMP’s new regional headquarters very well constructed building. It has worked out well for the landlord and it has worked out well for us. It is estimated that we will be moving somewhere between November 1 and December 1, after the leasehold improvements have been finished up – they’re working on that as we speak.

We’ll be taking over something like 85 percent of the building.

It’s exciting.”

For Byrne who assumes the leadership role next month, the changes in both management and location are the latest in a long line of evolutionary moves made

by MNP over the decades. “Our Nanaimo location of today is the end result of the merger of four different local accounting firms, our predecessor firms. There’s

been a ton of effort, a ton of investment from prior partners in terms of their commitment and their community involvement and that’s part of what we’ve taken on as the new generation,” he said.

“Our goal is to carry on that tradition and to continue to deliver the same level of community involvement and quality of service that all of our predecessor partners in terms of their commitment and community involvement provided. I’m looking forward to the new challenge, the new opportunity for growth and continuing to build on the foundation that’s already been laid out for us.”

MNP is the fifth largest national accounting, tax and business

James Byrne (left) is congratulated for his appointment as MNP’s new Regional Managing Partner by outgoing RMP Garth Busch con su lt i ng f i r m i n Ca n ad a, with more than 80 offices, 700 partners and more than 3,000 (3,574 at last count) employees stretching, “from Quebec City to Campbell River,” Byrne said.

With a corporate history going back more than 65 years, MNP has built its reputation by focusing primarily on small to medium sized businesses, unlike its larger competitor firms that specialize on the upper market.

“Our concentration is on the mid-market rather than the upper market, which means our culture is different and our objectives and aims are also different. We all do accounting, consulting and tax.

The difference between us and the larger firms is our mid-market concentration,” Busch said.

“What differentiates us from the smaller firms is the breadth of services we offer and the national reach which is hugely important.

We also have an international affiliation that allows us to do the international work.”

Looking back over his list of career achievements, Busch is proudest of his success at bringing a younger generation to the profession. “Young people have really come along and are doing a really excellent job and as a result the future of our firm is in good hands. Over the last few years we’ve really gotten a lot younger in our leadership and in our partners and our business advisors. We are as good or better than we ever were and I’m very proud of that.”

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37

SEPTEMBER 2015

FAS DELIVERY: COURIER BUSINESS BUILT ON PERSONALIZED SERVICE “We’ve been around a A transport and logistics company based in the Comox Valley, FAS Delivery has been serving Vancouver Island for more than 25 years

long time. We’ve toughed it out, we’ll hopefully thought it out for another 25 years.”

TERRY LAWRENCE

C

OMOX - Terry Lawrence, the owner of FAS Delivery in Comox, has in the past 25 years taken the company from being a local mail and package delivery service to a multi-faceted transportation system that is part of an integral global network. “If I were to give you the ‘elevator pitch’ description of my company I’d have to say that: “We’re a courier / logistics company providing door-to-door services on an on-route or rushed basis on and off the Island based out of the Comox Valley.” - that pretty much sums up what we do,” he explained.

Originally started in the early 1980’s, FAS Delivery was purchased by Lawrence in 1990.

“I’m still the sole owner for FAS Delivery has been that way since we took over just over 25 years ago. The company was created by a fellow here in Comox. It was to be run as a family business, hence the name FAS Delivery, which stood for Father and

Son. They started off with one vehicle, providing door to door services. They were looking to handle mail contracts, flower deliveries, delivering inter-office supplies, stationary and what not.”

But the 2015 edition of the company, with four vehicles on the road and solid relationships with various courier companies offering access to the global marketplace, has evolved far beyond its local door-to-door mail delivery origins.

“Those services did form a good part of our business for quite a few years. Today we still do those things but we’ve had through necessity find ways to stay current and offer a valid value-able service providing more than the delivery but planning out and supplying the complete factory to door service and what is called ‘logistic services’. The entire transport / courier business has changed dramatically in the past few decades. Markets are vast and demand movements

FAS Delivery is a regular visitor to the Comox Airport, the Vancouver Island link to destinations around the globe quicker and from farther away loc at ion s t h a n ever b efore.

Technical goods, higher value shipments, time sensitive goods are the drivers pushing for more TLC,” he said.

“I would say our competitors would be courier companies and international freight forwarders. In the areas we service on a regular basis, which is the Comox Valley, Campbell River, Nanaimo, there are probably 25 different courier companies

Around town or around the globe FAS Delivery has the connections to deliver packages anywhere on the planet

that we compete with. Again that is why we’re moving into that more focused approach, deliveries requiring more TLC. We’ll do a pick up from an office, go to another office get a signature and bring it back, in the same day, or hour, sometimes within minutes,” Lawrence explained.

“Personalized service is at the heart of the successful FAS Delivery business model. Truck loa d d i s t r i b ut ion d em a nd s schedules, routes and usually a loss of flexibility. Most of our competitors would have to break away from their whole business model to do what we’re doing.

It’s a spot that we can focus on and do some of that work and do it quite well. It is touchy work, it is sensitive work.”

With a track record stretching back more than a quarter century FAS Delivery draws much of its trade through repeat business from its many satisfied customers. “We have a pretty extensive client list from all sections of the economy. Customer loyalty is a big part of our success. I’d say that more than 60 percent of our clients have been using us for more than 10 years. In a typical

month we’re serving between 200 and 300 regular clients in any given month,” he said.

With a track record stretching back a quarter of a century the company’s success has been the result of three key parts; people who make it work, belief in self and in an idea and providing a valuable product or service.

“We’ll pick up stuff at 4:00 in the afternoon and get it to your house, get a signature, if you need photocopies we’ll make photocopies, we’ll take them back to the bank in the morning to get it finished off at the bank and take care of what you need done. That’s the range of service that we can provide because we’re the size we are.”

For Terry Lawrence, FAS Delivery is just the right size to properly service its current and anticipated client base. “Real gratitude has to go out to the people who’ve worked for us during the past 25 years and to all the clients who have, and who continue to support us today. We’ve been around a long time, we’ve toughed it out, we’ll hopefully tough it out for another 25 years - FAS Delivery is here to stay.

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38

SEPTEMBER 2015

WHISKEY LANDING LODGE OFFERS A UNIQUELY WEST COAST EXPERIENCE “We hear it over and over Built right on the Ucluelet waterfront, Whiskey Landing Lodge is a 14 room hotel with breathtaking ocean views

U

CLUELET - It is said that good things come to those who wait. For Whiskey Landing Lodge it is good and just getting better. “The story here is about getting off the ground after a lot of blood, sweat and tears, in a spectacular location in the heart of the Village of Ucluelet. This waterfront facility has evolved as a game changer right alongside the government dock and the Ucluelet Aquarium and is somewhat of an anchor at the base of the village. Front and center on the Ucluelet Harbour, Whiskey Landing Lodge has just celebrated two years of operation while hosting guests from near and far,” explained, Cathy Whitcomb, General Manager.

“Whiskey Landing Lodge has been a part of that change with its active, working harbor disposition. The timing of the lodge has been kind of in-synch with the growth of tourism in Ucluelet. Visitors have always been persuaded to come to the west coast to see the crashing waves of the Pacific but now there is an opportunity to experience this little gem that shows off a different part of the coastal experience,” she said.

“Being that we are adjacent to both the aquarium and the government dock, affectionately referred to as the Whiskey Dock (think prohibition), there is a natural draw to the culture of the working harbor. There’s always Coast Guard activity and the seiners and the draggers and the off-loading of fish next door at the fish plant – it’s a completely different aspect. And then there is the softer aspect of the sport fishing, wildlife and floatplane tours and the divers that catch and release the aquarium critters from our local waters, some of

just how taken they are with the views and the wildlife” CATHY WHITCOMB

whom operate out of our private marina.”

After a turbulent and extended gestation period, Whiskey Landing Lodge opened for business in July 2013. “We are a multi-use building with room to grow. Our 14 room suite hotel is home to Cedar House Native Art, Mark Penny Gallery, and Rubio Jewelers; all shops that visitors and local residents alike support. It’s a building that was designed with local cedar, rock and glass – kind of a tribute to the culture of the west coast, reflective of the area’s natural beauty,” Whitcomb explained.

“It never ceases to amaze us here the number of photos we see taken of the lodge and fascinated visitors that come in to learn more about it. We are unique in that we have 14 fully self-contained suites with modern stainless steel kitchen, abundant windows and skylights, appointed with large cedar beams, large cedar posts, extraordinarily large. Yet despite the scale the suites are so cozy with comfortably suited beds and jetted soaker tubs. Some have balconies, some have better views but all in all there is something for everybody with our studio, one and two bedroom options.”

No stranger to the Island’s west coast, Whitcomb has lived in the region for more than two decades, 15 years of them in the Village of Tofino. For her the design and placement of the Lodge has proven to be very appealing for visitors, especially those new to Vancouver Island’s west coast.

“The response we’ve had to it has been very pleasing. More often than not people are quite fascinated with the different aspects of the working harbor.

Under the guidance of General Manager Cathy Whitcomb (far left) Whiskey Landing Lodge’s staff really know their community

Graced with floor to ceiling windows, the rooms at the Lodge are designed to enhance the area’s spectacular views On the coast, Whiskey Landing is the only hotel/resort type property that is actually in a location of this nature. We keep that forefront in our advertising and website so that there are no confusions as to the location

and visitors tend to be pleasantly surprised when they get to see the goings on. Seeing the genuine working coast region really adds a cultural experience to their stay. Mix that up with the wildlife patterns of eagles, sea

lions, seals, bears and plethora of bird life, you’ve got a winner.”

This rustic viewpoint is a real ‘wow factor’ for foreign visitors.

“We hear it over and over just SEE WHISKEY LANDING | PAGE 39

The Quintessential Pacific Northwest Retreat Expansive harbour and mountain views, kayaking, fishing & classic cedar construction that offers the feeling of warmth all year-round.

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39

SEPTEMBER 2015

A 14-room hotel situated in picturesque Ucluelet harbor, Whiskey Landing Lodge first opened in 2013

WHISKEY LANDING CONTINUED FROM PAGE 39

how taken they are with the views and the wildlife. The Wild Pacific trail draws them into another world. They just can’t get enough of it and with the international numbers of travelers continually rising for our region we hope to keep them captivated with the bounty of natural beauty.”

I n add it ion to becom i ng a unique focal point in the Ucluelet community and its vibrant tourism sector, Whiskey Landing Lodge has also become a not insignificant employer in the village. “Including full time and part time employees we have 14 staff including our gallery staff.

We are fortunate to have the Cedar House Gallery next door to us that opens right up to our lobby. We manage the staffing and day to day operation for the owner so our staff crosses over.

It makes for a nice flow with our guests when they recognize the faces in both places,” she said.

“Due to our location, we function as an info centre to some degree so it really helps to have the consistency that our employees can offer to answering questions and giving directions, whether looking for restaurants

For many visitors the unique opportunity to reside in the heart of a working harbor is a real attraction Rooms at Whiskey Landing Lodge are sumptuous and built using west coast cedar and stone for that west coast feel or coming off the MV Francis Barkley out of Port Alberni for a day of site seeing on the coast.”

Ongoing staff training ensures the Whiskey Landing team learns the basics of the hospitality industry. “Everyone here starts in housekeeping as it is the back bone of the operation.

As they get to know that job and do it well they get to expand into other departments if we see a good fit. We have a solid and dedicated staff which isn’t always the case in businesses with high seasonal employment.

We’re also fortunate to have staff from the community who has

a personal knowledge about all there is to see and do in the area.

I also think that growing up in a tourism environment makes for good ambassadors. We are lucky to have such an outstanding crew.”

As Whiskey Landing’s guest rooms range in size from 560 sq ft to 1,100 sq ft the Lodge has the opportunity to reserve space for some more intimate functions such as executive meetings, dinner parties and wedding groups. “We have a good working relationship with our aquarium where they are known for holding events and often we can be

the lodging component for those occasions. “ Com mu n ity i nvolvement is a key component of W hiskey Landing’s business model. “We try to work closely and well with the community. I’m a Director on the board of the Ucluelet Chamber of Commerce.

The Lodge supports everything from the local schools and the food bank to the multitude of fundraisers that occur in a small village. We try to provide a good local base in making ourselves as much of a year round employer as possible.”

For Whitcomb the future of the Lodge is as bright and beckoning as the west coast dawn. “For right now, the future is to claim more of the same here. Expansion

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is a question mark at the present time but there is definitely an opportunity for that. We’d love to see an ambitious restaurateur come into the building. It is the most asked for by locals and visitors. A couple of spaces on the water side and the main street level are still waiting for loving owners or lease holders to add to the mix. I expect that the Lodge’s current footprint might not be the final word when it comes to the future of the Whiskey Landing Lodge. Only time will tell.”

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40

WEST COAST

SEPTEMBER 2015

AIRPORT FUNDING WILL BOOST TOURISM

TOFINO JEN DART

L

ast month’s edition of Business Examiner VI detailed the many recent improvements and expansions happening at Vancouver Island’s airports. While our west coast airport is smaller in scale, its importance to the region weighs heavily.

Not only does the Tofino Ucluelet airport (aka the Long Beach Airport) cater to tourists seeking a more direct route to the west coast than Hwy. 4, it has also represented a vital emergency and medical link since its earliest days as a Second World War airbase.

That’s why the recent announcement of much needed lighting improvementstotheairportrunways was met with such appreciation from local leaders. The province, through its BC Airport Access Program, is contributing $1.27 million to the upgraded lighting, and the Alberni-Clayoquot Regional District is

funding the remaining $424,000.

Currently planes cannot land in the dark or dusk, and the new runway lighting will mean a significant increase in service. Not only will this provide a boost to the tourism industry by increasing flying time, but it also allows for added emergency and medical flights, crucial to this remote region. Next up will be a global positioning system that will allow aircraft to land in low ceiling and foggy conditions.

This recent funding announcement comes as the ACRD reports an increase in air traffic of 33% from January to June (over the same period in 2014).

In response to the increase in passenger traffic, Orca Airways announced in early August that the company will start flying its twin-engine 15-passenger Beech 99 Airliner on its Tofino-Vancouver route. This change not only doubles the passenger capacity of previous Orca Airways flights, but also cuts the travel time from about 45 minutes down to half an hour. It just got much easier to fly to Tofino – and your long weekend just got longer thanks to these two recent developments.

A great time to fly here will be during the surf months of September/ October, times when surf-related events are combined with fall swells.

In September, the 2nd Annual Bruhwiler Kids Classic fosters the surfing tradition among the mini-groms in

an all-day contest on Sept. 19. A fun day at the beach, there will be different competitive sections, as well as an ‘expression session’ for those kids not interested in competing.

For more information, visit Tofino Paddle Surf’s website (www.tofinopaddlesurf.com).

In October, the 6th Annual Queen of the Peak is scheduled for Oct. 2-4.

This is Canada’s only all-female surf contest, and attracts competitors from as far away as the east coast of Canada and California. Shortboard and longboard divisions run throughout the two days of this amateur competition. Please visit www.queenofthepeak.com for more information.

For more on surfing in Tofino, check out Tourism Tofino’s website at www.tourismtofino.com.

We here at the Chamber are gearing up to start our regular events again after a busy summer season. Our new and improved website is coming by the end of September, and we look forward to the many events that will be listed (www.tofinochamber.org), including: our Members’ Only Cruise aboard Jamie’s Whaling Station’s Leviathan, as well as the federal All Candidates Meeting, scheduled for October 8th at the Tofino Community Hall, and much more.

Jen Dart is Executive Director of the Tofino-Long Beach Chamber of Commerce.

Tourists flocking out to west coast

A

l b e r n i Va l l e y T i m e s Uc lu elet i s c u r rent ly enjoying a bumper crop of tourism.

The Pacific Rim Visitor Centre counted 9,732 tourists in June this year, up from 5,885 in 2014, and 20,403 tourists in July, up from 14,493 in 2014, according to chamber of commerce executive director Sally Mole.

Mole said Ucluelet’s downtown visitor centre has seen more mo dest, but st i l l significant, increases with 1,099 tourists in June, up from 852 in 2014, and 3,143 in July compared to 2,128 in 2014.

“We’re def i n itely seei ng a big ju mp,” she bea med. She said tourism is up across Vancouver Island and suggested a strong American dollar and solid marketing strategies have combined to bring an influx of visitors.

She added Ucluelet has earned a strong reputation as a tourist-friendly community. “ We s t i l l m a i n t a i n t h a t friendly Ucluelet moniker and I think that goes a long way so it’s definitely paid off for us,” she said.

“It’s huge and it has a big impact on people’s impressions.

T h e y ’re ge t t i n g t h a t s m a l l

town community feel, which is a great experience and they love that.”

She touted Ucluelet’s friendly local population as a “key element” to the town’s success.

“This community has really done a great job of putting the welcome mat out there and keeping that shiny happy face on and if we can just maintain that for a few more weeks we’re golden,” she said.

She added the local business community has benefited from the solid turnout but hasn’t had time yet to enjoy the fruits of their efforts.

“We’re at that point of summer where we’re gasping. We’re all really busy but we’re maintaining that shiny happy face and people are working hard and it’s paying off for them,” she said.

While the increase in guests is welcomed, Mole questioned whether Ucluelet has any room left for more growth.

“It’s exciting but it’s also a little scary. I think we have to look at our capacity. We’ve had times in the last couple of weeks where we’ve been full as far as accommodation goes and you really don’t want to have to turn people away,” she said.

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41

SEPTEMBER 2015

VIU MBA MAKES A BIG DIFFERENCE TO GRADS’ CAREERS “I really appreciated Grads have big praises for MBA professors

N

A NA I MO - A s president of a relatively new and wildly successful company, Carson McPherson spends much of his time on the road growing that company. He founded CGM Marketing Ltd. in 2013, only two years after graduating from Vancouver Island University’s (VIU) MBA program.

Already, his company is responsible for the national publications of companies like Royal LePage, ReMax Western Canada, Coldwell Banker and Century 21. CGM’s next step is expansion into the United States.

“We grew pretty fast – from zero to sixty,” McPherson said.

“We now take on select real estate projects and developments for clients that we think we can add value to.” He credits much of his success to his education, especially to the MBA program at VIU. When he chose VIU, he said he did so chiefly because of the faculty.

“The kingpin for me was experience over academia,” he said.

“I really appreciated the fact that a lot of the professors had real

the fact that a lot of the professors had real world experience in different companies as opposed to being career academics.

If I could do it all over again, I would do the exact same thing.”

CARSON MCPHERSON OWNER, CGM MARKETING LTD.

world experience in different companies as opposed to being career academics. If I could do it all over again, I would do the exact same thing.”

The VIU Business School is accredited by the Association of Collegiate Business Schools and Programs (ACBSP). Upon completion of the program students receive a Master of Business Ad m i n istration (M BA) degree from VIU and in recognition of this work, a Master of Science in International Business (MScIB) degree from the University of Hertfordshire in Britain.

Carson McPherson credits the VIU MBA program for a great deal of his success

Kita Parker says that thanks to her MBA from VIU, she has the management position she wanted

The program provides a strong grounding in management skills in an international context.

“I know people who pay twice the money for their education and get half the education out of it,” McPherson said. “My experience was with professors who were coming out of 20 or 30 year careers with different companies and organizations or maybe they owned companies.

These were people who could take academic theory and relate it to the experience they had.

Now I can put cause and effect together and realize that these people were very accurate with what they were talking about.”

He noted that the curriculum was comprehensive, but in the end, it

all boiled down to the people. It’s a program he would recommend without reservation.

“Probably the most impressive thing about the entire process for me was that a lot of those professors stayed in touch after the fact. They’re not just churning out a class; they want you to be successful in your career.”

Kita Parker, manager of health safety and training at Catalyst Paper in Port Alberni said that hard work got her to the position she has today. However, she gives equal credit to her credentials: an MBA from VIU. Parker completed her program in 2012.

I wanted to be more competitive in the market,” she said. “I knew that if I worked towards getting

my Masters, I would have a bit more of an edge.” She said that she chose VIU because she was familiar with the school, having attained her business degree there. She was also impressed with the professors.

“There were some amazing instructors who I learned a lot from, and there’s a large international population that attends the program and to be learning from people from different nationalities was also huge. I have the position I have today because of my credentials.”

She said that an internship is part of the MBA program. Parker did her stint with Catalyst in its recruitment department. The company subsequently hired her full time. After moving up to a training coordinator position in Port Alberni, she was given the management position she holds today. She said that the VIU MBA program is one she would recommend, and, in fact, has recommended to others.

“VIU is still small enough that all the teachers know who you are – so you have those relationships.

I still speak to my instructors from that program. That differentiates VIU – you’re not just a name on a list. They’re willing to go the extra mile to help you achieve your goals.” www2.viu.ca/mba/

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42 WHO IS SUING WHOM

WHO IS SUING WHOM CLAIM $23,202

Alberni District Cooperative Association CLAIM $26,585

PLAINTIFF Owners Strata Plan VIS3852 CLAIM $8,022

DEFENDANT Great Pacific Mortgage & Investments Ltd 101-835 View St, Victoria, BC EY Holdings Ltd CLAIM $3,726,050

DEFENDANT Jakes Roofing Ltd 1077 Bowlby St, Errington, BC PLAINTIFF Walmsley, Celeste CLAIM $15,206

DEFENDANT Greyhawk Forest Products 109-2602 Mt Lehman Rd, Abbotsford, BC PLAINTIFF Trico Transportation Inc CLAIM $16,426

DEFENDANT Jubilee Self Storage Ltd 101-990 Cedar St, Campbell River, BC PLAINTIFF Rick Mosier Contracting Ltd CLAIM $29,629

DEFENDANT Ingram Construction 886 Terrien Way, Parksville, BC PLAINTIFF Walmsley, Celeste CLAIM $15,206

DEFENDANT Maximilian Huxley Construction Ltd 7th Floor 1175 Douglas St, Victoria, BC PLAINTIFF Colonial Countertops Ltd CLAIM $10,280

The contents of Who’s Suing Whom is provided by a thirdparty resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date.

DEFENDANT For Sale By Owner Inc 2500-10123 99 th Ave, Edmonton, AB PLAINTIFF 0972616 BC LTD CLAIM $ 10,952

DEFENDANT 0827259 BC LTD 104-9710 2nd St, Sidney, BC PLAINTIFF Victoria Air Maintenance Ltd CLAIM $18,616

DEFENDANT Forsite Construction Inc 9259 Main St, Chilliwack, BC PLAINTIFF Aggressive Excavating Ltd CLAIM $ 71,102

DEFENDANT A M Excavating Ltd 906 Island Hwy, Campbell River, BC PLAINTIFF Finning (Canada) CLAIM $30,887

DEFENDANT From The Sea Transport Ltd 201-467 Cumberland RD, Courtenay, BC PLAINTIFF RBS Seafood Harvesting Ltd CLAIM $19,617

DEFENDANT Big Bear Handyman Services 2243 Amelia Ave, Sidney, BC PLAINTIFF WALKER, Ian CLAIM $6,252

DEFENDANT Georgia Straight Development Ltd 2868 Turnbull Rd, Qualicum, BC PLAINTIFF Pacific Home Warranty Insurance Services Inc CLAIM $22,303

DEFENDANT Inland Kenworth Ltd 2365 Northfield Rd, Nanaimo, BC PLAINTIFF T Shepherd Trucking CLAIM $17,297

DEFENDANT Glacier Bay Contracting Ltd 3091 Westridge Pl, Victoria, BC PLAINTIFF

DEFENDANT Island Reinforcing Ltd 301-830 Shamrock St, Victoria, BC

DEFENDANT Current Environmental 244E 4 th St, Courtenay, BC PLAINTIFF Hubbard, Martin

SEPTEMBER 2015

DEFENDANT Pacific Rim Exteriors Ltd 3248 Puffin Pl, Victoria, BC PLAINTIFF Evergreen Disposal Ltd CLAIM $20,162 DEFENDANT Rockwell Management Inc

101-1075 Jervis St, Vancouver BC PLAINTIFF 0925322 BC LTD CLAIM $13,344 DEFENDANT Strong Properties Inc 1-505 Fisgard St, Victoria, BC PLAINTIFF Mirosevic, Dal CLAIM $13,958 DEFENDANT Trademark International Marketing Inc 20665 93rd Ave, Langley, BC PLAINTIFF Ganges Floor Coverings Ltd CLAIM $18,696 DEFENDANT Victoria Tank Service Ltd 2742 Lakehurst Dr, Victoria, BC PLAINTIFF Freeman, John CLAIM $5,857 DEFENDANT Worel Renovations 15474 Victoria Ave, White Rock, BC PLAINTIFF Milford, Linda CLAIM $7,778

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COWICHAN VALLEY Duncan’s Peter Baljet GM, which is now under the ownership of AutoCanada Inc., has officially changed its name to Island Chevrolet Buick GMC. Cowichan Collision, located at 519 Mearns Road, is celebrating its 50th anniversary this year.

Jason Sandquist is taking over as secretary-treasurer of the Cowichan Valley school district as of November 1, replacing Bob Harper, who will be retiring from the position.

Island GM has announced its top producers for the month of August: Rob Martin, Jerry Deol and Carson Bailey.

The Cowichan Way Clinic has welcomed Dr. Frank Clarke and Dr. Carole Williams to its practice.

Discovery Honda congratulated Les Charles on achieving top sales for the month of August.

Rona has announced that it is building the foundation for improved profitability by closing 11 money-losing stores in Ontario and BC, cutting more administrative jobs and trimming its marketing budget. The three BC stores closing are located in Duncan, Kamloops and Abbotsford.

Riverside Fresh Market, located in the South Gate plaza, celebrated its grand opening.

Windley Contracting is constructing the foundation for a 50-unit residential apartment at 6330 McRobb Avenue.

Sanghera Homes Ltd. is in the process of constructing a multi-family 6-unit townhouse at 3401 Barrington Road.

4 Pillars Consulting is celebrating its 10th anniversary this year.

Holdfast Metal Works, currently located on Farquhar Street, is currently renovating a building on Maughn Road in Duke Point, with hopes to be moved in by the end of December.

Sherri Dawes has opened Coastal 66 at 403 Fitzwilliam Street. The business offers home and garden décor, up-cycled furniture, linens and paintings.

A proposal for a block-sized development of retail space, town houses, and student housing planned for Third Street and Hillcrest Avenue has been rejected by City Council.

Coming up

MOVERS & SHAKERS

SEPTEMBER 2015

43

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Duncan’s United Floors is celebrating its 10th anniversary this year.

Quamichan Lake is being considered by Rowing Canada in the development of a National Rowing Centre of Excellence to complement its current training facilities. A number of locations are also being reviewed.

NANAIMO The new community centre for the Snuneymuxw First Nation has opened at 668 Centre Street. The large, modern community centre was designed by de Hoog and Kierulf Architects and built by Island West Coast Developments.

Northwest Environmental Group has moved to a new location at #1-1611 Bowen Road.

Up and Running Business Services is Nanaimo’s newest bookkeeping service, located at 5116 Arcadia Place.

Saywell Contracting Ltd. has demolished the construction at 13 Gillespie Street.

Sched/Tech Consulting & Scheduling has moved to a new location at 5730 Bayshore Drive.

Sheenagh Beadell Chemistry Consulting has welcomed Sheenagh Beadell to its Human Resources Consulting division.

Island Ferries, which hopes to start a $63-million passenger service between downtown Nanaimo and downtown Vancouver, is continuing to search for investors, as it did not secure the $14-million New Building Canada Fund grant before the election was called in August.

Two Nanaimo CA students passed the three-day Uniform Evaluation exam: Bradley Guderyan and Kevin Rattray.

SEE MOVERS & SHAKERS | PAGE 44

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MOVERS & SHAKERS

44 MOVERS & SHAKERS

The Cutting Room’s Candice Shyly Harder received the Bronze award for Canada in the Goldwell Trend Zoom challenge 2015.

CONTINUED FROM PAGE 43

Nanaimo’s Slegg Building Materials Ltd., located on Jordan Avenue, has announced that it will be expanding its building materials warehouse once again.

Insight Holdings Ltd., the company responsible for the $100-million Hilton hotel project, is looking for financiers in Asia now that it’s secured rezoning for the proposed 35-storey waterfront hotel.

Hair-tech Salon, located at #6-1708 Bowen Road, is celebrating its first anniversary this year.

Damsels Fashions is celebrating 41 years in business, located at 413 Fitzwilliam Street.

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The Nanaimo Port Authority has acquired and installed a container crane at the Duke Point terminal. The crane was purchased from Brazil for $3.5 million dollars, and has greatly increased the capacity of the terminal to handle most container operations.

The Downstairs at Woodgrove Pines, located at 6135 Metral Drive, celebrated its grand opening. The new fitness centre takes a holistic approach to health and wellness, offering an all natural, noninvasive anti-aging treatment for smoother tighter skin. The facility sports a gym, nutrition coach and smoothie bar, as well as a variety of classes.

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Plans are underway to move the Tally-Ho Beer and Wine store to the West Marine location at Brooks Landing in light of the Howard Johnson Hotel Millstone Gateway redevelopment proposal.

Nanaimo CarShare is growing, adding its third vehicle to its fleet, and opening a new hub at Country Club Centre. The new location will expand the Co-op’s reach, with its two existing hubs near Port Place Mall and Prideaux Transit Exchange. Over 80 drivers now share the CarShare fleet, including employees of Nanaimo, Gabriola and Vancouver businesses. The nonprofit Cooperative is 100% volunteer run and managed.

Brad McRae, former Chief Administrative Officer for the District of Lillooet, is the new Chief Administrative Officer for Lantzville.

The Nanaimo school district has approved a spending bylaw for roughly $2.27 million in provincial government annual facilities grant money for the 2015-16 school year.

Vancouver-based Seacliff Properties Ltd. has purchased Fairwinds Oceanfront Community in Nanoose Bay.

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Nanaimo’s top automotive salespeople have been announced for the month of July. Those named include: Shaan Bains of Newcastle Nissan; Sean Krepps of Harbourview Volswagen; Doug McInulty of Nanaimo Toyota; Rob Willoughby of Steve Marshall Ford; Fleming Mulholland of Galaxy Motors.

Kim Smythe, Chief Executive Officer of the Greater Nanaimo Chamber of Commerce, is celebrating his second year holding the position.

Sasha Angus, Nanaimo Economic Development Corporation’s Chief Executive Officer, has stepped down from his position effective Oct. 1.

Nanaimo North Town Centre will soon be welcoming Home-improvement chain Lowe’s to the 25,000-squre-foot location formerly inhabited by Target.

Vancouver Island University has announced the opening of its new health and wellness centre, allowing students to get lab tests, birth control and biopsies on campus.

Please send any business news to Shawn Bishop. shawn@businessvi.ca 250-758-2684 ext. 130

PARKSVILLEQUALICUM Qualicum Beach’s Thomas Riva and local MLA Michelle Stillwell both took home gold medals at the Canadian National Track and Field Championships in Edmonton, Alberta.

The Parksville Downtown Business Association has acquired two grade 12 students for a pilot project to promote downtown businesses and provide tourism services.

Speedy Glass’s new location celebrated its grand opening, located at 716 E. Island Highway.

SEE MOVERS & SHAKERS | PAGE 45

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The Englishman River Water Service board has passed motions forwarding a new water treatment facility plan.

If approved by council and the regional district, the project will call for the $28.3 million facility to be completed by June of 2018.

Parks West Business Products is under new ownership. This past Spring, Kevin Kinnear purchased the business, and has recently completed a renovation to the store.

The Lean Homes property at the corner of Jensen and Corfield has been soled to Mississaugabased Revera, which will implement a construction plan that will provide residents in the Parksville area with high-quality senior living choices.

The Industrial Park new business Wags caters to all of the needs of dog owners with a facility that provides grooming, playcare and training.

Brayden Eriksen, has finished his time at Utah Valley University and jumping in the world of professional golf. His recent competitions in the BC Amateur and Canadian Amateur tournaments showed a finish in the top 15.

PORT ALBERNI Artemis Books, located in Uptown Port Alberni, has opened for business after months of preparation. Owned and operated

by Paul Groeveneld, the business offers a wide variety of books from mass market fiction to recipe books.

North Island College has recognized former Port Alberni campus employee Lorna Crowshaw and four former employees who strengthened the quality of post-secondary education on Vancouver Island. Crowshaw joins Alan Burgess, Jocelyne Van NesteKenny, Colleen Hanley and Pat Corbett-Labatt in receiving the designation, which honours outstanding service of retired employees to NIC and the broader educational community.

ABC Life Literacy Canada has named Literacy Alberni’s Out and About with Leslie program a runner up in the Great-West Life, London Life and Canada Life Literacy Innovation Award.

The city of Port Alberni has acquired the former Tidebrook Motel property on Gertrude Street, with plans to implement the city’s Waterfront North Study.

Walter Tarnowsky has been appointed as Vice President and General Manager of Catalyst’s Port Alberni mill effective October 1 st . Walter joined Catalyst in 2000 and was most recently the Director, Paper Mill Productivity, responsible for paper machine quality and productivity

CAMPBELL RIVER Denise Hair, Nail & Pedicure Specialist has announced the opening of its new salon at 1688 Aspen Way. Campbell River’s Emily Koopman received top honors in the screenplay category at the Las Vegas Film Festival for her piece, Long Way Home.

Campbell River’s Island Home Furniture, located at 1499 Island Highway, is celebrating its first anniversary.

ReMax Check Realty has welcomed Brandon May to its team of real estate professionals, located at 950 Island highway.

The Immigrant Welcome Centre has appointed Jim Brennan as its Interim Executive Director, bringing a background in management and social services, both in public and private sectors.

The BC Centre of Aquatic Health Sciences Society, located at 871 Island Highway in Campbell River, celebrated its 10th anniversary in June.

The Cape Mudge Lighthouse on Quadra Island has been recognized by Parks Canada for being one of the first 74 heritage lighthouses in Canada.

COMOX VALLEY Jim Revenberg, owner of Comox Valley Nissan, has purchased Courtenay’s Sunwest Auto, and has taken over operations as of September 1.

Lake Trail Middle School principal Kevin Reimer has been elected as the new President of the British Columbia Principal and Vice-Principal’s Association.

The Comox Valley Small Business Association hosted its annual awards ceremony.

Recipients of awards include: Russ Ball of Audio Xcellence DJ Services for Business of the Year; Carmie Dixon of Carmie’s Catering for New Business of the Year; Heather Thompson of Dove Designs for the Lawrence Belfrage Memorial Award; Lori Ball of Comox Valley Fossil Adventures for the Merit Award.

J.R. Edgett Excavating is celebrating its 40th year of business in the Comox Valley.

The Courtenay and District Fish and Game Protective Association has been named the winner of the Province of British Columbia and Ducks Unlimited Canada Conservation Award for 2014-15.

The Village of Cumberland has partnered with the Comox Valley Disc Golf Club to develop a trial 18-hole golf course in Coast Creek Historic Park. The CVDGC would lead in layout, development and management responsibilities.

Spencer Hay, a 19-year old Comox Valley resident, has launched Genuine Tours Comox Valley.

The tour company specializes in custom and half-day tours designed around his clients’ interests and budgets. Visit www.genuinetourscv.com

WEST COAST The Wickanininnish Inn has been ranked #1 on Travel + Leisure World’s Best Awards 2015 list of Top Resorts in Canada.

Since upgrades were completed at the Tofino/Long Beach Airport in 2012, the airport has seen a traffic increase of more than

45 1,500 flights, from 4,549 in 2012 to 6,081 in 2014.

Tofino has been chosen among one of the best places in British Columbia according to a new Insights West poll of the province’s leisure travelers.

Tofino rated second on the list, only one per cent behind top choice Stanley Park.

The Bamfield Chamber of Commerce is celebrating 15 years in business this year.

OPINION

46

SEPTEMBER 2015 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684 Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca

PUBLISHER/EDITOR | Lise MacDonald, lise@businessexaminer.ca SALES | Shawn Bishop – shawn@businessexaminer.ca, Josh Higgins – josh@businessexaminer.ca, Joanne Iormetti – joanne@businessexaminer.ca WRITERS | Goody Niosi, Julia MacDonald, John MacDonald, Beth Hendry-Yim, David Holmes WEBSITE | John MacDonald – john@businessexaminer.ca

MENTORS PROVIDE VALUABLE INPUT AND INSIGHT ON THE ROAD TO SUCCESS Businesses needs premises, so doesn’t it make sense - and cents - to have your company own the building and MARK MACDONALD

property it needs to operate?

A

n essential ingredient in the recipe to success is hard work.

Over the years, I’ve interviewed many business owners, and hard work is a common theme for every one of them. So, too, are mentors, as in the people who have encouraged them to reach out and be the best they can be.

Here are some of the inspirational quotes and examples that these accomplished individuals have shared with me, when I asked them not only about their secrets to success, but about the people who helped them get there.

- “Never get greedy. If you’re making your margin, don’t try to make more and more from

the same customer, or they’ll go somewhere else.”

- On the book “T h i n k a nd Grow Rich” by Napoleon Hill, one friend gleaned this: “A lot of people hate rich people. Therefore, they’re doomed to be poor the rest of their life. Do you know why? Because you can’t become what you hate, and if you became rich, you’d hate yourself. If you want to be rich, find out what rich people do.”

- “The number one rule in business is own the dirt”, as in: buy real estate.

Businesses need premises, so doesn’t it make sense – and cents – to have your company own the

building and property it needs to operate? At the very least, when it comes time to sell or retire, that real estate could be paid for, and can produce revenue for you many years in the future.

- Own the dirt.

One gentleman shared how his mother told him when he was a teenager that he was going to “buy a lot”. As in, purchase a piece of property, and pay for it with his paper route money.

A lthough he d id n’t u nderstand why at the time, he wisely heeded his mother’s advice (not sure if that was an option), and he says that over the years, that initial piece of property has been re-mortgaged several different times for other transactions as he expanded his business holdings.

- “Never get emotionally attached to your assets”.

- “Don’t be afraid of hiring people who are smarter than you.

Just keep an eye on them.: He was also inspired by the words of Jimmy Pattison, who told him: “The toughest part of his life’s work has been driving the mediocrity out of his organization.”

- Join successful organizations

like the Chamber and Rotary.

Filled with experienced, successful individuals, they offer wonderful opportunities to glean and learn.

“I went to Rotary to be a sponge and absorb information from them. It’s been a great group to belong to,” noted a very successful businesswoman.

A not her gent lem a n p ut it this way, as a mentor told him: “You’ve got to join Rotary. I said I didn’t have time, and he said ‘you can’t afford to not have time for Rotary. Trust me on this.’ I spent quite a few years in Rotary. Can you imagine what the community would be like without groups like that?”

- “Don’t tell people what you’re going to do. Show them.”

“It’s a pretty basic statement, but it kind of had a lot of impact because it represented who he was,” he says. “T hat was powerful to me. I’m surprised how many times I’ve told that to people over the years, and kept myself in check with it.”

- The influence of parents.

Parents are often listed as key motivators and inspirers, but this one man found that in a different

way.

His dad inspired him because “I heard him talk about either buying another home as an investment property. I’ve often thought about the difference it would have made in his life if he did it, because he didn’t do it.

“I am highly motivated because of that,” he adds. “My dad believed in the concept, wanted to do it, but for whatever reason, he didn’t do it. Choices are so important, and there are long-term impacts for action or inaction.

Until you do something, it’s just talk. Action is the only thing that is going to make it happen.

- Ta k e t i m e to t h i n k a n d strategize.

One man spoke warmly of a boss he served for 25 years.

“He taught me how to think and strategize in business. I’d be working away in the office, and he’d be just sitting there, thinking. His ability to see the forward was amazing. When the 1981 crash came, he was ready for it. He could see it coming.”

All of these suggestions, and many more, offer “freebies” that make the path to success a little bit clearer.

PIPELINES ARE THE SAFEST WAY TO SHIP OIL

Rail is more than 4.5 times more likely to experience a spill But perhaps the most telling statistic regarding pipeline safety is that 99 per cent of pipeline occurrences from 2003 to 2013 didn’t damage the

KEN GREEN

T

environment

ragic accidents, such as the recent rupture of a Nexen oilsands pipeline southeast of Fort McMurray, should not detract from the fact that pipelines are the safest way to transport oil and gas.

Such accidents are unfortunate and regrettable. This recent accident has stoked concerns, particularly from pipeline opponents, about the safety of oil and gas pipelines.

Oil and gas pipelines, however, are a critical piece of Canada’s energy infrastructure, moving more than 2.4 billion barrels of oil and gas in 2013 alone.

A recent Fraser Institute study used data from govern ment

sources to determine whether pipelines or rail were safer for transporting oil and gas. The study focused on the number of occurrences or accidents per million barrels of oil and gas transported.

The result was clear. Both rail and pipelines are quite safe, but pipelines are without a doubt the safest way to transport oil and gas.

Fewer incidents In every year from 2003 to 2013, pipel i nes ex perienced fewer occurrences per million barrels of oil equivalent transported than did rail. Overall in this period, rail experienced 0.227 occurrences per million barrels of oil equivalent transported compared to 0.049 for pipelines.

This means that rail is more than 4.5 times more likely to experience an occurrence.

A d d i t i o n a l d a t a o n p i p eline safety from the national Transportation Safety Board a lso ca l ls i nto quest ion t he often worst-case scenario rhetoric that surrounds pipeline debates. Consider that 73 per

cent of pipeline occurrences result in spills of less than one square metre, and 16 per cent of occurrences result in no spill whatsoever.

The vast majority of pipeline occurrences - more than 80 per cent - also don’t occur in the actual line pipe. Rather, they happen in facilities that are more likely to have secondary containment mechanisms and procedures.

But perhaps the most telling statistic regarding pipeline safety is that 99 per cent of pipeline occurrences from 2003 to 2013 didn’t damage the environment.

Ignoring the facts Debates about pipeline expansion often ignore these realities.

But make no mistake, transporting oil and gas by rail has been booming in the absence of new pipelines. According to the Energy Information Administration, annual exports of oil by rail to the United States in 2010 amounted to a measly 42,000 barrels of oil.

Fast forward five years to 2014 and that number spiked to 42 million barrels of oil. T hese

numbers will continue to rise if new pipelines are not built.

So while pipelines may attract much of the attention, rail too is not without its share of accidents.

A string of events this year led to new regulations, which may provide little additional benefit, seeing as many of the newly required safety measures existed before the Lac-Mégantic tragedy.

In both Canada and the United States, rising oil and natural gas production necessitates the expansion of our transportation capacity. Yet proposed pipelines linger in regulatory limbo, facing stiff opposition and little political support, best exemplified by the premiers national energy strategy, which managed to barely gloss over Canada’s pipeline conundrum.

On the mode of transport, the choice is clear. It should be the safer one - pipelines.

Kenneth P. Green and Taylor Jackson are co-authors of the Fraser Institute study Safety in the Transportation of Oil and Gas: Pipelines or Rail?

Available at www.fraserinstitute.org

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR 2 YEARS (24 ISSUES), SUBSCRIBE ONLINE: BUSINESSEXAMINER.CA. DISTRIBUTION: SECOND WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Vancouver Island, 2015. Canadian Publications Mail Acct.: 40069240

LAW

SEPTEMBER 2015

47

PATENT FILING STRATEGIES FOR INVENTIONS LAW

Given the imminent public

There is not one size that fits all

disclosure, our first patent

T

he patent filing strategy that our office may recommend will depend upon the circumstances of the client seeking the advice and may be modified in response to changing circumstances. There is not one size that fits all. To illustrate the concept of patent filing strategy, we will describe the circumstances of one particular client.

The client contacted us when a machine that he was building was nearing completion. At that stage he was not sure where there was a market for the machine and had not had an opportunity to test the machine to ensure it would work as intended. However, within a week, the machine was to be running and he was going to be putting information up on his website and contacting representatives of companies he thought might have an interest, some of which were outside of North America.

We adv ised h i m that public disclosure prior to filing for a patent would result in loss of patent rights in many countries; only a small number of countries,

filing recommendation was that a series of photographs be taken of the machine and a U.S. “provisional” patent application be filed to preserve his patent Michael Cooper and Doug Thompson of ThompsonCooper LLP

rights in foreign countries

including Canada, the United States and Australia, allow a patent to be filed after public disclosure has taken place. The machine was complicated and he did not have drawings.

Given the imminent public disclosure, our first patent filing recommendation was that a series of photographs be taken of the machine and a U.S. “provisional” patent application be filed to preserve his patent rights in foreign countries. We advised

him that he would then have up to 12 months to file further patent applications claiming priority from his first filing.

Approximately 10 months later, we followed up with him to see how things were progressing with the marketing of his invention.

He advised that he had sold three machines: one to Australia, one to Europe and one to the United States. He felt that he could sell more machines if he could reduce manufacturing costs, and he was exploring manufacture in China.

In view of this information, our second patent filing recommendation was that an International Patent Application be filed under the Patent Cooperation Treaty

(PCT).

We advised him that a PCT Patent Application would preserve his ability to obtain a patent in approximately 150 member countries for a total of 30 months, as calculated from the date of filing of the U.S. provisional patent application. We further advised him that he would receive an International Search Report with a Written Opinion that would be an indication of whether his patent application met the basic criteria for obtaining a patent (being whether the idea is the right sort of subject matter, and is both new and unobvious). At the end of 30 months, he would have to decide in which of the 150

countries he wished to pursue patent protection.

The International Search Report and Written Opinion indicated that the patent application did in fact satisfy the criteria for patentability. As the 30 month deadline draws near, we have been in touch with him to determine in which countries he wishes to have “national entry” of his international patent application. Manufacturing is now taking place in China.

At this stage, some major companies have shown interest in not only purchasing machines, but also purchasing his patent rights. Large companies move slowly and they are unlikely to act before 2017. Unfortunately, his deadline for filing national patent applications is sooner. In view of this information, our third patent filing recommendation is that patent filings be limited to preserve the financial resources he needs for having more machines built, while keeping alive the prospect of a sale of his patent rights to a large company in 2017.

We have received instructions to complete “national entry” of his patent application in three countries, which happen to be the three countries where the large companies that have expressed interest are located.

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