APRIL 2016
Why I Love Ice My story about why ice is my passion.
Table of
CONTENTS
April 2016 Vol. 199 │ No. 5 ISSN #0034-3137
EDITORIAL STAFF Mary Y. Cronley Editor/Publisher refrigerationmag@gmail.com (404) 819-5446
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Joe Cronley Senior Staff Writer cronley.joe@gmail.com (404) 295-5712 Markurious Marketing Group Art Direction info@markurious.com (678) 439-6534
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ADVERTISING, SUBSCRIPTIONS, ACCOUNTS Mary Y. Cronley Editor/Publisher refrigerationmag@gmail.com (404) 819-5446
Established as ICE in 1906, Refrigeration Magazine™ is published thirteen times a year, including the Annual Buyer's Guide.
Postmaster: Send notice by form 3579 to: Refrigeration Magazine 260 Lakeview Ridge East Roswell, GA 30076
FEATURES
7
THREE-QUARTERS OF RETAILERS AREN'T EMV-READY AT CHECKOUT
8
IARW ISSUES JOB SAFETY ANALYSIS GUIDE
10
WHY NOW IS THE PERFECT STORM FOR C-STORE INDUSTRY M&A
12
Half plan to deploy enabled terminals within 12 months.
GETCHELL BROTHERS RECEIVES SBA AWARD
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LIGHT THE WAY TO BEST REFRIGERATION PRACTICES
18
THREE ESSENTIAL STORIES YOU NEED ON YOUR WEBSITE TO ATTRACT CUSTOMERS
Are your workers trained For what they do?
Why are several large, long-time c-store operators suddenly selling out?
MEET PAST SWIA PRESIDENT AND ALLIGATOR ICE OWNER JAMES DORSETT AND WIFE CONNIE Husband/Wife team are next generation in ice business
Annual Subscriptions: US: $49/year or $79/two years International: $79/year
13
Longtime ice company honored
Operators and transporters constantly work with frigid environments which can wreak havoc on lighting.
These three stories will remind you to share who you are – and don't forget to update your site!
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CONVENTION HIGHLIGHTS
21 22
SWIA Mo Valley
DEPARTMENTS Single Copies: $6/copy OOPS! Our Bad. Photographs on pages 20, 22 Copyright © 2016 and 23 in the March 2016 issue by REFRIGERATION were inadvertently labeled Magazine™. All rights "Mo Valley Convention" when reserved. in fact, they were from the Southwestern Ice Association. We apologize for this error.
Mo. Valley Ice
Manufacturers Association
Cool Pics
From the
Mo. Valley Convention
Thanks to Darrell Mount, RouteMan, photos taken for sharing his at the Mo. Valley Convention, March 6-8, in Jefferson City, Mo. Events included a talk on the Missouri Shared Work Program, safety by Winter–Den truck t Insurance Co., Ice, and a trip a tour of Hilke to the Mo. State Penitentiary.
spICE In Motion at the SIE 127th Annual Convention in Cape Coral AD INDEX A list of our advertisers CLASSIFIED ADS Classified advertisements by region
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FIND OUT MORE AT refrigeration-magazine.com 20 REFRIGERATION
Magazine │March
2016
OR CONNECT WITH US AT facebook.com/refrigeration-magazine April 2016 │ REFRIGERATION Magazine 3
spICE
Great Topics, Fantastic Location and Turn-Out Highlight The SIE 127th Annual Convention In Cape Coral With much on the agenda to propel the ice industry forward, there wasn’t a dull moment at the recent SIE meeting in Cape Coral, March 30 – April 2. There is so much to cover from the convention that RM will continue to publish information shared at the meeting, including the important EPA and DOE mandates for energy consumption. Karl Katuin, Refrigeration Engineer with Leer, and Brian Dallman, Refrigeration Engineer with Polar Temp, spoke on the new Freon regulations for your indoor merchandisers. Coming to terms with the EPA’s refrigerant rulings will take some time, study and effort in order to comply. Leer and Polar Temp are spearheading this complicated but mandatory compliance, and RM will be sharing regular tips, counsel and guidance from these two ice merchandiser manufactures. Thanks, Leer and Polar Temp!
, ent James Dorsett, left Outgoing SWIA Presid of s ele Mir se Jes t en welcomes new Presid o featured in this Mireles Ice. James is als Feature. ss month's Family Busine
Venerable and admired longtime member of the ice industry, Raymond South of Keith Manufacturing received the well-deserved Hall of Fame Award.
The magazine was going to press during the convention, so this reporter got in a few highlights to make the issue. More reporting on the SIE meeting will be in our May issue. Happy Reading! The SIE also enjoyed a great fishing trip. Pictured here are:
Mary Yopp Cronley
Editor, Refrigeration Magazine
Tommy Sedler, Reddy Ice Gary Bloodworth, Tennessee Valley Ice Kevin Desjardins, Keith Walking Floor Leo Mayette, Cascades Inc Ryan Doolittle, Tennessee Valley Ice Luc Lauzon, Intro-Pak
Inbox Remembering Robert Salter, Prestige Ice I was wondering if I could request an extra copy of the February 2016 issue. You have a page in there with a decade ago of the SIE and my business partner that has since passed away is in the middle of that page and I would like to give his wife one of your magazines. Also, just an FYI, the man that died from Prestige Ice is on that same page with his brother Ronnie. Great job! Thank you so much. – David Bryant, The Ice Man, Jacksonville, FL
4 REFRIGERATION Magazine │April 2016
10 REFRIGER ATION
Magazine │
February 2016
– ANYWHERE, ANYTIME
Leer heralds the Dawn of a New Ice Age – Retailing your own Packaged Ice Leer’s product innovation and industry leadership is once again crystal clear with the introduction of the new Ice Breaker TM – providing a superior selling experience for Ice Companies with the desired buying experience for consumers. Search for those new locations where there is a demand for ice, but currently no supply – rest stops, parks, marinas, campgrounds, state and county fairs. Set an Ice Breaker at these strategic locations and begin retailing your own ice - 24/7. Your profit potential is limitless. Sell more ice, more often with the Ice BreakerTM and open up new channels of opportunity and profitability.
Call: 800-766-5337 or Visit leerinc.com April 2016 │ REFRIGERATION Magazine 5
Convenience Store News
Three-Quarters of Retailers Aren't EMV-Ready at Checkout Half plan to deploy enabled terminals within 12 months.
O
nly 22 percent of retailers are equipped to process new EMV cards at the checkout lanes of their stores, according to a new special report from Boston Research Partners (BRP). EMV cards have an embedded chip, which is a small metal square on the front of the card that adds a higher level of security to the transaction when used in chip-enabled terminals. According to the new BRP report, entitled Payment/Data Security in an Omni-Channel World, 38 percent of retailers indicate that payment/ data security is a top priority and 53 percent of them say they plan to deploy and activate chip-enabled terminals within the next 12 months. This special report is based on insights gained from BRP’s 2016 POS/ Customer Engagement Survey and highlights the payment security objectives and challenges facing leading retailers today. Specifically, the report addresses topics such as: EMV compliance progress, alternative payment type adoption, payment card processing architecture approaches, and the increased shift to online fraud. “Hackers and fraudsters are becoming increasingly sophisticated, requiring retailers to reanalyze and revamp their current security protocols in order to adequately protect the interests of themselves and their customers,” said Perry
Kramer, vice president and practice lead for Boston Retail Partners. “The good news is that retailers realize the magnitude of payment risks and continue to focus resources to lockdown payment and data security across all touchpoints.” The use of EMV-compliant payment solutions weakens the incentive for thieves to steal credit card information by requiring that the physical card be present at the transaction.
Ryan Grogman, vice president at Boston Retail Partners. “The most effective approach for securing payment card transactions is a multitiered approach, which includes implementing end-to-end encryption (E2EE) and tokenization in addition to support for EMV.” EMV stands for Europay, MasterCard and Visa — the three companies that originally created the security standard.
“[But] EMV adoption in and of itself does not do anything to actually reduce the risk of a breach,” noted April 2016 │ REFRIGERATION Magazine 7
Workplace WorkplaceSafety Safety
IARW ISSUES
M
any job-related injuries in the cold chain industry occur because employees are not trained in the proper job procedures. One way to prevent these injuries is to conduct a job safety analysis, which is an effective tool for eliminating or minimizing workplace hazards. The International Association of Refrigerated Warehouses (IARW) Safety Committee recently developed the Job Safety Analysis Guide to help warehouse managers plan their own job safety analyses. The guide includes a template that can be used to conduct a job safety analysis and customized to meet each company's needs. IARW Safety Committee Chairman Ken Hudson, Director of Environmental Health and Safety-Western Division for Lineage Logistics, believes that companies can help prevent injuries by looking at operations and establishing proper job procedures, ensuring that all employees are trained properly. "Performing a job safety analysis allows warehouse facilities to evaluate each job task to identify inherent hazards associated with the job tasks our employees are performing in an effort to eliminate or reduce the risk of injuries," he says. "Companies that have remained faithful and disciplined to employee safety and have integrated safety as equals into all of their processes enjoy the many benefits of a total safety culture workplace." Workplace hazards that can be eliminated or lessened with proper job safety analysis include slip and falls, accidents caused from forklift operations, cold environment, rack storage, and manual material handling. "Job safety analysis is a way to get frontline employees involved in the safety process," Hudson adds. "It allows companies to utilize their expertise in each specific job task to identify the hazards, apply administrative or engineering controls and specify personal protective equipment to be used while performing the job task. Once you know what the hazards are and how to protect your employees, you will enjoy a safer workplace with the likelihood of reduced injuries, reduced workers compensation costs, and increased worker productivity, which results in higher profitability." For more information or to download the Job Safety Analysis Guide, visit www.gcca.org/resources/publications/white-papers-reports/ job-safety-analysis-guide-and-template/. More information is also available by contacting GCCA at 703-373-4300 or email@gcca.org.
8 REFRIGERATION Magazine │April 2016
2016 SIE Convention
SNEAK PREVIEW
Look for more photos from the 2016 SIE Convention in our next issue
Convenience Store News
There are more sellers than ever before.
By Tammy Mastroberte, Convenience Store News
he past year has seen several long-standing convenience store chain operators suddenly selling off their assets and exiting the business altogether. Why? According to Dennis Ruben, executive managing director of Chicago-based NRC Realty & Capital Advisors LLC, it is the “perfect storm of circumstances.” “There are low gas prices, but also record margins. People are seeing margins they have not seen in a long time on fuel, so they are making more money. Customers are also spending more money in the store because gas prices are so low,” he told Convenience Store News. This has piqued the interest of buyers — and not just those in the c-store industry — and hence, large amounts of money are on the table. Also, statistics show 10,000 baby boomers are retiring every day and that includes some convenience store 10 REFRIGERATION Magazine │April 2016
owners. Operators contemplating retirement are taking the opportunity to get out sooner rather than later, noted Terry Monroe of American Business Brokers & Advisors, based in Effingham, Ill. “They are now seeing they can get more money for their chains than they ever thought possible,” Monroe said. Sellers are getting offers higher than they have seen in years, particularly as large private equity firms are acquiring more c-store industry assets than in the past. One example is Fortress Investment Group Inc., which owned United Oil Co. and purchased Pacific Convenience & Fuels in June of last year to form the new United Pacific. “Right now, money is cheap, and it will never get this cheap again,” Monroe explained. “We are getting a lot of calls from real estate equity companies and financial buyers that want to invest in a cash business that is still growing and can give great returns. The c-store business fits that [criteria].”
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April 2016 │ REFRIGERATION Magazine 11
Family Business
Meet Past SWIA President and Alligator Ice Owner James Dorsett and Wife Connie Husband/Wife team are next generation of ice business James Dorsett just completed his term as President of the Southwestern Ice Association. James and his wife Connie are the owners of Alligator Ice in Nacogdoches, Texas. The Dorsetts have three other employees, and Connie says, “If you count our kids, that adds two more, since YES, they do work occasionally!” Carl Dorsett, James’ dad, started the company in the early 1980’s, after having worked in refrigeration for many years. Carl wanted to start an ice company, but hadn’t quite taken the step into planning and purchasing all the equipment, or buying an existing operation. Rather than keep waiting, he put an ice machine in the shop and filled the niche of replacement ice in restaurants. If an ice machine was down at a restaurant, Carl could supply ice until the machine was fixed. The business took off in sales and customers one day when Carl was talking to a friend who owned a store. He expressed an interest in partnering up and starting a packaged ice business.
“My friend said, ‘bring a merchandiser,’ and the rest is history,” says Carl. In 2005, James and Connie were still interested and involved in the business and struck an agreement to buy Carl out. Connie says, “Our customer base mainly consists of convenience stores. We supply ice to restaurants, grocery chains, locally owned grocery stores and special events, as well." “James is a jack of all trades,” she continues. “If something needs to get done, he does it. Occasionally, he will call for help, but usually only if it is absolutely necessary. You will find him bagging ice, out on a truck delivering ice, fixing equipment, and doing any and everything else that needs to get done.” Connie manages the office, but can be seen out on an ice truck, even driving occasionally. “Our two children, Colton (15) and Callie (12) get roped in to helping out, too. We have had many a family night in the cab of a truck, delivering ice to different places. James looks forward to Colton getting his license in October. He plans on putting Colton to work even more!"
Alligator Ice Photos top to bottom: Connie and James Dorsett Founder of Alligator Ice, Carl Dorsett, in a company truck circa 1998. His daughter-in-law Connie, who runs the office and much of the ice operation said, "We had just purchased that pick-up when the picture was taken. Actually, we just sold this pick-up a few months ago." Connie Dorsett in the office of Alligator Ice. Carl Dorsett, holds a sample of his hobby’s handiwork. Connie says that anyone who knows him, knows of his love of fishing. Carl examines an ice machine at the plant.
Ed
i
Even though the bottom two photos were taken in 2004, not much has changed concerning Carl’s love of fishing, OR for the ice industry. People often asked how the company came to be named Alligator Ice. Mr. Dorsett asked his children, James r's N ote and Carla, to pick a name. They chose Armadillo. Carl didn’t to like it, so he went with Alligator. 12 REFRIGERATION Magazine │April 2016
Why did you ask us then, Dad?
Family Business
SBA names Getchell Brothers Jeffrey Butland Family-Owned Business of the Year for Maine and New England The U.S. Small Business Administration (SBA) announced its annual award winners for 2016. Getchell Brothers, Inc., of Brewer, Maine, has been selected to receive the Jeffrey Butland Family Owned Business Award for Maine and New England. This award is presented to a family-owned and operated business with a 15 year track record that has been passed on from at least one generation to another. "Getchell Brothers is a truly remarkable success story," said Marilyn Geroux, SBA District Director for Maine. ‘”The company has been in business since 1888 and has continually enhanced its technology and increased its capacity during that time," she added.
Getchell Brothers was nominated for this award by Bangor Savings Bank. Mike Chamberlain of Bangor Savings said, "At Bangor Savings Bank, we believe that the vibrancy of the State of Maine is driven by the success of Maine's businesses. We're so pleased that Getchell Brothers is being recognized with the Small Business Administration's Jeffrey Butland Family Owned Business of the Year Award." Getchell Brothers, Inc. will be honored at an SBA Reception on May 4, 2016 at the Augusta Civic Center in Augusta.
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April 2016 │ REFRIGERATION Magazine 13
Running Head
to Best Refrigeration Practices
}
to Best Refrigeration Practices By Jason Baright, President, G&G LED
Safety and efficacy are prime concerns for virtually any business. However, it is a mandatory requirement for any company or industry involved with the handling, transportation, production and storage of perishable items. This is especially true within the refrigeration industry, where operators and transporters must constantly work with frigid environments that can wreak havoc on most materials including lighting. In the past, there were few choices. A long-time industry standard has been high-intensity discharge fixtures (i.e. metal halide), which carries with it several notable disadvantages. They are not only costly to operate, but also tend to lose about half of their light output midway through their lifecycle, necessitating frequent and numerous maintenance and replacement costs. The heat generated from the metal halide bulbs can also build up within the fixture and lens. This can eventually bake residue from the surrounding environment onto the hot lens, leading to significant amounts of light depreciation and an increase in upkeep. 14 REFRIGERATION Magazine │April 2016
Another common practice is the use of compact fluorescent lamps (CFLs). These fixtures can also be a maintenance headache since they frequently falter in cold temperatures, requiring consistent bulb changes. Plus, many of these bulbs contain mercury and can potentially pose environmental and associated health risks if broken or cracked. In contrast, LEDs have been around for decades. However, only recent advances have led to the creation of heatless fixtures with warm color values. Fixtures with these characteristics are designed specifically for damp, harsh environments such as refrigeration units and areas constantly subjected to sub-freezing temperatures. LEDs also dramatically reduce energy consumption when compared to their traditional counterparts. For instance, LEDs do not burn out like typical bulbs and still emit up to 70 percent of its initial light output after 10+ years of operation life. They also commonly use 60 to 70 percent less energy than metal halide and CFL bulbs.
There are also safety advantages supplied by UL-listed LED lighting. UL (Underwriters Laboratories) is a worldwide safety consulting and certification company that provides the UL Listing to products that have been tested against the organization’s set standards of safety and have been found to meet rigorous UL requirements. UL Listings not only help ensure that products are not fire or shock hazards, they also help to eliminate liability. Section 410.6 of the National Electric Code published by the National Fire Protection Association (NFPA) requires that “all luminaires and lamp holders shall be listed." In addition, if non-UL equipment or products are caught on-site by government inspectors, the liability resulting from their use may fall directly onto the property owner. In addition, UL Wet Listed lighting offers the highest safety value and should always be the first and only choice for reliable LED lighting products. This is vitally important for use in wet, chemical-laden surroundings. Non UL Wet Listed fixtures in these locations can pose significant shock hazards,
Operations especially when mounted to machines and other metallic equipment. These same conditions will also intensify the chance for fire. Another key designation is the product’s inclusion on The DesignLights™ Consortium (DLC) Qualified Products List (www.designlights.org), which is an independent listing of “qualified LED fixtures that meet energy efficiency, color quality, and projected lifetime requirements." Used to promote the latest quality energy efficient technologies, the DLC requires manufacturers to submit demanding industry standard test data on products as part of their applications. The purchase of DLC List products – the DLC logo can be found on spec sheets and other marketing materials -- can then make facility owners and operators eligible for any available rebate programs offered in their areas. Furthermore, there are many choices, but only several that make economic sense, for the harsh environments related to refrigeration. Only consider the products of reliable LED lighting manufacturers, which offer quality warranties accompanied by excellent customer service. This includes a 5-year limited warranty for products surpassing industry standards and manufactured within the U.S. under stringent qualitycontrol conditions.
Qualified LED lighting companies will take the time and added effort to design a lighting package that will not only best serve operational needs, but also achieve long-term energy and cost savings, while simultaneously driving profits and enhancing sales. The following is a brief list of steps that a qualified lighting designers can use to help design lighting projects. Many lighting suppliers offer these services free of charge. 1. Specifications Gather detailed information, including drawings, dimensions, future plans and objectives 2. Scope Discuss and determine the needs of the customer and the areas to be lit (manufacturing, packaging and storage areas, etc), while making safety, cost savings, and aesthetic recommendations 3. Expectations Determine a plan of action based on the scope of the project, focusing on a combination of desired brightness levels, energy savings and budgeting 4. Prepare, Review & Revise Develop a complete rendering package for presenting to the customer. Work closely with the customer to review the plan and revise as needed.
With this information in mind, select your next lighting system wisely. With so many choices currently in the marketplace, not all are created equal. Be diligent in the process and you can be confident that a properly planned, quality, certified LED lighting solution will significantly improve business practices and savings. Jason Baright co-founded G&G LED in 2010 to fill industrial lighting needs for high-quality linear LED products, especially those suitable for wet locations and harsh environments. Since its introduction, the company has developed a widespread reputation for innovation and outstanding customer service within the car wash industry and is rapidly gaining traction in the automotive, food/restaurant, transportation, industrial and agriculture fields. He is available at jbaright@ggled.net or 800-285-6780.
Proper planning should also not be dismissed when choosing the correct lighting solution. Don’t be afraid to ask suppliers and manufactures for assistance regarding your specific application. While many applications appear cookie cutter in design, most have their own intrinsic details, which require particular attention. It can be extremely beneficial to work with a supplier or manufacturer who understands industrial concerns and is willing to work with customers to specify the best solutions for their unique situations. April 2016 │ REFRIGERATION Magazine 15
3
Lead Feature
3 Essential Stories You Need on Your Website to Attract Customers
1
YOUR CUSTOMER'S STORY
In my book, The Message Of You, I call this your “credibility story.” It goes like this: • C ustomer X came to you with a huge mess (describe it). • C ustomer X took advantage of your products or services. • N ow, Customer X's life is so much better! He or she can now walk, breathe, save money, and perform like Lady Gaga. (Okay, maybe not exactly like her). Better yet: Record your customers telling this story. One way I make a living is by coaching speakers. And, after I’m done and my client is (presumably) a happy camper, I use a Skype video recorder to record my client’s "mess-to-success story." These tales are gold!
18 REFRIGERATION Magazine │April 2016
By Judy Carter
2
YOUR COMPANY'S STORY
Every company also has a "mess-to-success" story. Take Microsoft, for example: “We started with our office in a garage, and now we sell ‘office.’” Isn’t there someone else who started in a garage? Oh yeah, Apple. Airbnb, meanwhile never tires of telling its story of how its founders went from sleeping on air mattresses at friends' apartments to creating a billion-dollar company providing sleeping accommodations for travellers worldwide. Your company didn’t launch and become an immediate success, right? And, while you may not have started in a garage, you still have a story. Why, the history of how your company achieved its goals is the greatest story ever told . . . or something close to that. So, identify your company's story, add it to your bio (your “About Us” page) and share it with your customers.
Want to have more customers, opt-ins on your website and clicks on your “Buy Now” button? Do what Hollywood does – use stories to sell your products and services. This makes sense: At some point, you've probably gone to a meeting featuring a PowerPoint presentation with charts and graphs . . . and wanted to poke your eyes out with a pencil. The reason: stories, not data, are what inspire people. Stories, not bullet points, create customer loyalty, build social media platforms and increase sales. Stories create an emotional bond between your business and your customers. And today's technology helps us tell those stories in the many different ways it's given us to offer our message to millions of potential customers -- instantly. Yet, many businesses are losing customers because their methods of reaching them are outdated. Want to get people to buy your product? Then get them to listen. Here are three essential stories you need on your website to do just that:
3
YOUR PERSONAL 'HEART' STORY
Being a CEO isn’t what identifies you as BFD. What will is your personal mess-to-success story. If you examine your history, you will probably find that the reason you created your company is because you were in some kind of mess. But then you turned that into a MESS-age.
See? Business is personal. It's about stories. It's about authentic stories. So, go out there and tell yours. Judy is an international keynote speaker, speaking coach, and workshop leader on the power of personal stories and humor to inspire others and decrease workplace stress. Her “wake-themup” keynotes have thrilled attendees at many Fortune 500 companies including Fedex, Oracle, Disney, Boeing, as well as hundreds of finance, healthcare and women's events.
And if you think being a big-shot corporate executive means you shouldn’t get personal, check out Bill Marriott’s blog. Yes, I’m referring to Mr. Marriott of the Marriott hotel chain. Rather than boast about his well-stocked minibars, he tells a deeply personal story about surviving a heart attack as well as the tragic death of his son. He is sharing life lessons that inspire and create brand loyalty in a way that tweeting about your towels won't do. If you are interested in my own "heart" story, you can see it by reading “The Message of You,” where I recount how I changed my life around, from contemplating suicide to appearing on Oprah.
April 2016 │ REFRIGERATION Magazine 19
20 REFRIGERATION Magazine │April 2016
SWIA Convention
SWIA
Meets
The Quality Inn and Suites in Nacagdoches, Texas, was the place to be for the 2016 Southwestern Ice Association Convention, Feb. 4-6. A good crowd was in attendance for meetings and activities, including a golf tournament at Woodland Hills, tour of Alligator Ice and Foretravel Motorhomes, skeet shooting, and even cookie decorating. A Chairman’s Welcome, supplier times, group dinner and auction with suppliers plus the hospitality suite kept the group active and involved in association business and pleasure. Special guest was Bill O’Neal, State Historian.
Cookie decorating
Tommy Sedler of Home City Ice & IPIA President
Past SWIA President James Dorsett on the right
Aric Jordan with IceWorks
I want some!
Bill O'Neal, State Historian April 2016 │ REFRIGERATION Magazine 21
Mo. Valley Ice Manufacturers Association THE REAL
Cool Pics
From the
Mo. Valley Convention
Having fun at the live auction
We mistakenly labeled the photos from the SWIA last month, as those from the Mo. Valley. Following are photos from the REAL (smile) Mo. Valley Meeting held in Jefferson City, MO, March 6-8. Thanks to Darrell Mount, RouteMan, for sharing his photos. Events included a talk on the Missouri Shared Work Program, truck safety by Winter–Dent Insurance Co., a tour of Hilke Ice, and a trip to the Mo. State Penitentiary.
Mr. and Mrs. Hilke of Hilke's Ice
James Earl Ray's cell
Delores Rose with MO Shared Work Program
Field Trip to the Quaker Window Factory
Mo. Valley attendees at the State Pen
Hilke's Ice Plant Tour
Dustin Schlender with Winter Dent
Hilke ice bags 22 REFRIGERATION Magazine │April 2016
Hilke's ice plant, Hamer bagger
Ice cream stop after the penitentiary
State Pen
Silent auction
Lunch at the ice plant
Laron Hilke addressing the group
April 2016 │ REFRIGERATION Magazine 23
22
RouteMan International expands service to Australia
ay is Ap D ril th
Ea r
Industry Update
Tropical Ice switched to the RouteMan platform in October 2015. We were the first company in Australia to install the system. I confess to being more than a little nervous about the support we would receive from the other side of the planet; however, history has proved these fears unfounded. Before switching to Routeman we had four separate systems managing our delivery scheduling, vehicle tracking, invoicing and asset management and maintenance. This involved updating data in four systems every time there was a change in one, increasing the chance of errors and creating inefficiencies. The great benefit of RouteMan to Tropical is the consolidation of these functions into one package. The productivity improvements to our administrative functions have been astounding. Clearly RouteMan understands the ice industry inside and out. The program is packed with features that mirror how we do business in the industry, enabling almost total administration of our day to day activities within the program. We are extremely happy with the switch to RouteMan and it is without a doubt the most important software acquisition we have made. Thanks to the RouteMan Team! Ben Menkens, Tropical Ice, Garbutt, Queensland, Australia www.tropicalice.com.au
Recently Keet Consulting Services (KCS) was visited by Carolyn Turner with the Alabama International Trade Center located in Tuscaloosa, Alabama and James “Beau” Lore with the Alabama Department of Commerce located in Montgomery, Alabama. They were complimentary of our GIS (Geographic Information System) and RouteMan/RouteMobile capabilities both state side and overseas. RouteMobile Android smart device technology (phone or tablets) works not only in the USA but also in other countries as well. KCS is committed to adding more clients to the RouteMan family worldwide. Darrell Mount, KCS, Pelham, Alabama www.kcsgis.com/routeman Phone: 205-620-9843
24 REFRIGERATION Magazine │April 2016
The First Earth Day in April 1970 It may be hard to imagine that before 1970, a factory could spew black toxic clouds into the air or dump tons of toxic waste into a nearby stream, and that was perfectly legal. They could not be taken to court to stop it. How was that possible? Because there was no EPA, no Clean Air Act, no Clean Water Act. There were no legal or regulatory mechanisms to protect our environment. In spring 1970, Senator Gaylord Nelson created Earth Day as a way to force this issue onto the national agenda. Twenty million Americans demonstrated in different U.S. cities, and it worked! In December 1970, Congress authorized the creation of a new federal agency to tackle environmental issues, the U.S. Environmental Protection Agency.
Calendar
Do you know of an event not listed? Let us know at refrigerationmag@gmail.com.
Sat. April 23
November 8 – 11 Hyatt Hill Country San Antonio, Texas packagedice.org
12:00 – 4:30 pm 3:00 – 5:00 pm 5:00 – 6:00 pm 6:30 – 7:30 pm 7:30 pm
Optional Golf Tournament Supplier Set Up & Registration/Hospitality Desk Board Meeting Welcome Cocktails with Suppliers Open Board Dinner
Sun. April 24
IPIA 99th Annual Convention
April 23 – 25 Potawatomi Hotel & Casino Milwaukee, WI greatlakesice.org
GLIA Annual Convention Schedule
8:30 – 9:30 am 8:30 – 9:30 am 9:30 – 11:00 am 11:30 am 7:00 pm
Registration/Hospitality Desk Open Continental Breakfast with Supplier General Session Shuttle to Brewers Game and Lunch Dinner on Your Own
Mon. April 25
APRIL
Great Lakes Ice Association Annual Convention
NOVEMBER
2016 Industry Convention Calendar
8:00 – 8:30 am 8:30 – 9:30 am 9:30 am 12:00 pm 1:00 pm 7:00 – 9:00pm
Supplier Meeting Continental Breakfast with Supplier GLIA Business Meeting Lunch Shuttle to Miller Brewery Dinner & Silent Auction
April 2016 │ REFRIGERATION Magazine 25
Ad index/Classified ads CLASSIFIED ADVERTISING
Ad Index American Ice Equipment Exchange, aieexchange.com.......................25 & 27 Classified Ads.................................................................................................... 26-30 Ice Systems & Supplies Inc. (ISSI), issionline.com.......................................20 & 26 Ing-Tech Corporation (ITC), itcpack.com..................................................23 & 30 KEITH Walking Floor, keithwalkingfloor.com....................................................... 13 Leer, Inc., www.leerinc.com.................................................................................. 5 Matthiesen, matthiesenequipment.com........................................................... 11 Modern Ice, modernice.com......................................................................28 & 31 Polar Temp, polartemp.com................................................................................. 2 Polar Temp Block Maker, polartemp.com......................................................... 32 Polar Temp Express, polartemp.com............................................................. 16-17 Sisco, siscoproductsinc.com.................................................................................. 6
Rates are $1.00 per word, with a minimum charge. Any blind ads, with an assigned box number c/o publisher, add $10.00. Deadline for upcoming issue is the 1st of the previous month. For advertising and listing information, contact Mary at (404) 819-5446 or refrigerationmag@gmail.com.
SOUTHEAST SANCHEZ REFRIGERATION EQUIP
USED EQUIPMENT FOR SALE • Turbo Tig 33 Ice Maker, 98 model
• Mycom N6WB Compressors w/125 HP motors skid mounted w/oil separators (used with Vogt P34AL ice makers) • Turbo CB38 Rake • Screw Conveyor Drive Packages for 9" and 12" conveyors (great condition) • Hammer RBC with conveyor • Stainless 9" and 12" screw conveyors • 21' Hytrol belt conveyor • Turbo CB87 with plastic chain and sprockets and stainless steel flights • Morris 18 ton Tube Cube Maker, R22, 2006 model complete with evap condensor 1" ice • Vogt 218, rebuilt in 2005, complete with cooling tower
"NEW" KAMCO PARTS Ice Systems & Supplies Rock Hill, SC Toll free (800) 662-1273 or (803) 324-8791
26 REFRIGERATION Magazine │April 2016
sanchezref@bellsouth.net Cell: 954-648-2459 Office: 386-597-6381 (1) P-24A self-contain 1995 1-1/4’’ tubes water cool (1) Set heavy duty machine moving skates (1) Ammonia alarm, factory rebuilt (1) 2013 Hamer 540 used for 40# bags for 6 months only, like new (1) Matthiesen VLS auto- bagger S/S complete also used 6 months, like new (1) Oil separator for P-118 (1) Hytrol 20 folding conveyor (1) Fiberglass cooling tower for P-118 (1) S/S Valve Bagger for 40 or 50# bags self-seal Includes 100,000 plastic bags
For pics call Ralph at 954-648-2459
Classified ads
SOUTHEAST (continued)
USED EQUIPMENT FOR SALE • O perating 6 Ton Ice Plant Available (Florida) • Vogt P24 7/8, W/C • Vogt P24AL’s 7/8 Ice Makers (2) with Refrigeration • Vogt 18XT Mid Tube, 10 Ton Ice Maker • Vogt 118 5 Ton Ice Maker 7/8, W/C • Vogt 118 5 Ton Ice Maker 7/8, A/C • Vogt 4000 4000lb 7/8 A/C Ice Maker • Morris 70 Ton Nugget Ice Maker • Morris 70 Ton Flake Ice Maker • Large Amount of New Jersey Bag Closer Parts • Hamer 2001 Rebuilt 525 Form, Fill, & Seal Machines
• R ebuilt Hamer 125 Bag Closers with Stands • Hamer 125 Bag Closers with Stands • Hamer 14G Ring Closer, To Include Stand and Conveyor • Hamer 310 Form, Fill, & Seal • Kamco 14 Ton Moving Floor Ice Bin • Orbital Bin • Belt Conveyor, Hytrol 10’ • Belt Conveyor, Hytrol 11’ • Leer BL-39 Ice Block Maker • Clinebell B-56’s, 11lb Block Makers • Clinebell CB300 300lb Block Makers • Indy 7x16 Auto-Defrost Ice Transport Unit, Includes Trailer
• M atthiesen VL510 Top Load Galv. Bagger • Matthiesen Bagger Take-Off System • Matthiesen VLS, Bottom Load Bagger • 7lb Wicketed “misprint” Ice Bags • 16lb Wicketed “misprint” Ice Bags • 5lb Wicketed Ice Bags • Magliner Ramp 28” x 13’ 4” • Baltimore Aircoil CXV-184 • Vilter VSM-601 Single Screw Compressor • Type B Multi-System Control Panel • Infra-Pak Stretch Wrappers • Turbo Ice Sizer • Large Inventory of Hard To Get Parts
AND MUCH MORE!
If you have discontinued ice bags or used equipment you would like to sell PLEASE CALL. SEE OUR USED EQUIPMENT WEB PAGE AT WWW.AIEEXCHANGE.COM. Call for surplus ice! Polar Temp Equipment Mike Landino - Toll free - 1-877-376-0367 E-mail (NEW ADDRESS): mlandino@polartemp.com Don’t forget to call if you have a quality piece of used equipment for sale.
HARD TO FIND PARTS? Impossible to Get? CALL FRANK! If he doesn't have it and he can't get it, it can't be found! Compressors, Vilters, Eclips, MRI 90, York, Y & G Series HDI Compressors, Frick, York, Vilter ALSO large selection of Parts for Compressors, Block Plants.
We buy all types of used ice making & refrigeration equipment.
COMER REFRIGERATION
(386) 328-1687 | (386) 325-0909 (fax) crsrefrigeration@aol.com
COMPLETE 5-TON ICE PLANT FOR SALE Casco 5-ton, 7/8" tube, R-22, 5F60 Carlyle open drive compressor, reconditioned in 2015. New valves and oil separator. Includes evaporator/condenser, 5-ton moving floor bin, 13ft incline galvanized auger, Perfection Ice Scoring Machine and Hamer 125. Many parts and manuals included. Also available, Vogt 3000, water cooled, comes with water tower; several stainless steel augers.
Call Richard
(276) 783-2397
April 2016 │ REFRIGERATION Magazine 27
Classified ads
MIDWEST FOR SALE
SNO CAP SALES, INC.
St. Louis, MO | (636) 225-6011
• Frick screw (150 hp) with all control board starter etc • Micom Recip N6 with controls and 40 Hp • Ice crane for 24 block harvest • 12 cylinder Vilter recip no control or starter • Block crusher (300lb), ice blower
Carving Blocks For Sale Clinebell quality, boxed and palletized. We are centrally located and ship nationwide. The Choice is Crystal CLEAR.
Equipment For Sale
• Vertical screw (old) various block equipment
S60 Block Maker
Contact Union Central Cold Storage Inc: farader@aol.com or (213) 489-4205
Glass Doors for Merchandisers
ICE FOR SALE
FOR SALE
A Family Owned Ice Company
Model C-5 ICE Universal Vibrating Screen 3’x5’ Screen with 7/8” Screen Openings
Tube Ice 7, 10, 20, 22 lb Bags Over a million bags in stock Shipped or Picked up
Call Jimmy: (920) 231-7784
PIQCS Plus Accredited
FOR SALE Small ice plant business in central Illinois. Good customer base with lots of growth potential. Owner wants to retire. Call Paul for more information.
Arctic Ice Inc Call Steve Camenzind
(314) 989-9090
(217) 374-6500 (office) or (217) 473-2615
NORTHEAST USED EQUIPMENT FOR SALE
EQUIPMENT FOR SALE
www.modernice.com
Suction Accumulator - Chil-Con Model # AA24084, 24” x 7’ high, with boil out coil – Like new condition $6,000.00
1-800-543-1581
Ice Makers • Vogt Ice Maker - P24A • Morris Ice Maker • Vogt Ice Maker - P118 • Turbo Ice Maker – CAR120 • Turbo Ice Maker – CF40SCER • Vogt Ice Maker – P418 • Vogt Ice Maker – HE30 • Kold Draft Ice Maker
Check our most recent inventory online at www.modernice.com!
28 REFRIGERATION Magazine │April 2016
Packaging • Matthiesen Heat Seal Bagger • Matthiesen Baler (3 Available) •H amer Form, Fill, and Seal Machine - 310 Handling • Matthiesen Shaker Belt with Stand • Shaker •1 2” Stainless Steel Auger (Several Lengths) •1 2” Stainless Steel Shroud Trough Cover
Receiver 12’ x 30” with warming loop used with Vogt ice maker- Like new condition - $6,000.00 Toshiba 125 HP Motor, Premium Efficiency
Contact Kyle at Long Island Ice & Fuel Corp.
(631) 727-3010 or (516) 790-6842
Classified ads
NORTHEAST (continued) VOGT ICE FOR SALE 5, 7, 16 & 40 lb. bags. Water is lab tested for purity. Delivery or pick-up. Six generations of quality.
FOR SALE
• Morris 10 ton mini cuber • M9000 R22 1 inch tube • 4 one ton galv gravity bins • SS auger 12"x12' no g/b or motor • SS auger screw only 12"x12' • 10'x9" galv auger complete w/ g/b • 9'x9" galv auger complete w/ g/b • 16'x9" galv vertical auger tunnel and screw only
Long Island Ice & Fuel Corp.
Call Gary at (203) 376-8567
Call (631) 727-3010
WANTED
Leer all-in-one racks. Contact Anderson Ice Co.
• Misc augers and hoppers galv • 5 Hoshizakl 2000 lb 3 ph w/c cubers • Mycom 4 cyl ammonia compressor and oil separator to match • Bohn air cooled condenser • 4 Star block makers 10-12 lb blocks with cans. • Hamer 310
WANT TO BUY Hamer 535 or 540 FFS Bagger; with or without all of the bells and whistles
Call Gregg at (614) 272-8404
at 570-752-3291
ICE FOR SALE Merchandiser Parts for all brands at competitive prices.
(877) 984-5945
FOR SALE • 140 ft. York herring bone • 4 ton bridge crane • Two Tuffy upenders • Perfection block scorers • Tip tables • 14 can filler Plus other equipment
Call Gary Evans, Clayville Ice Co., Inc.
(315) 839-5405
Vogt Mini tube ice, 8, 20 & 40 lb. bags. All ice is screened, palletized & stretch wrapped. We deliver or you pick up. Our water is treated with ozone for sterilization. No Chlorine Added!
Martin's Ice Company
Phone (717) 733-7968 or fax (717) 733-1981 PA
PACIFIC ICE BUSINESS FOR SALE Successful ice manufacturing and distribution business for sale. Established in 1983, located in Eastern Wash. Owner is retiring. Enjoy life and semi-retirement in this profitable business. Sale includes buildings, land, equipment, vehicles, and rental property. Miscellaneous ice merchandisers for sale - Glass and solid door.
Contact Refrigerationmag@gmail.com for more information
ICE CARVING TOOLS Plastic liners for clear block makers $1.18/ea Reusable drip pans – from $6.50/ea Over 500 items in stock for Ice Carvers
www.IceSculptingTools.com
or (440) 717-1940
ICE MANUFACTURE AND SUPPLY BUSINESS FOR SALE HAWAII • Strong existing customer base • Feed Ice Bin • $200K Annual Sales • 2,500lb Storage (Walk-in Freezer) • Vogt Ice Machines • Isuzu MPR Refrigerated Box Truck • 3-Ton Stainless Steel Auger • Turn-Key
Call (808) 384-7033 for more information. $80K April 2016 │ REFRIGERATION Magazine 29
Classified ads
SOUTHWEST ITC EQUIPMENT FOR SALE 1-800-599-4744 www.itcpack.com
ICE MAKERS
USED MERCHANDISERS WANTED Contact: Ice King, Ryan Maasen at (480)
423-5464
BELT CONVEYORS
• Vogt P34AL w/ high side refrigeration • Morris 20 ton Nugget Ice Maker, R22, 460V, w/ stand and cooling tower • Vogt P118 & 9000 • Vogt DX6
• 6’ - 30’ • Space Saver incline conveyor
Vogt 6000 and Vogt 9000
BLOCK MAKERS
Call Charlie Bolton
• B-56 w/4 HP condenser • Leer BL-39 w/ remote condenser
• (2) 10 ton Frick, LS, low side only
SNOW REEL/SHAKERS
RAKES
• SS Model 44 w/ 7’ SS stand • 3x8’ SS Snow Reel w/ 13’ stand • 3x5’ GV Snow Reel w/ 10’ stand
• LMR 2900 Northstar rake • LMR 4200 Northstar rake
WANTED
(713) 643-0573 Houston, TX
FOR SALE (1) Vogt P118 Reconditioned. Runs on R404 Freon.
REFRIGERATION
BAGGERS • Hamer 310 FFS (wire tie)
• 20 HP Krack Condenser • 6.5 HP Bohn w/ evap
(1) Mini Tube Vogt, air-cooled 404 Freon
BAG CLOSERS
BALERS
(1) Mid Tube Vogt, air-cooled 404 Freon
• Hamer 125 & RC • JMC Fuse Air IV • Matthiesen heat seal
• JMC w/ positive incline • Hamer 3 HD Bale-A-Matic
(1) Rebuilt CB P118 Call Charlie Bolton (Houston, TX)
(713) 643-0573
EQUIPMENT WANTED VOGT´S P24s and P34s used in any conditions only MID or LARGE ice. Ice RAKE 30 tons or less used
ICE EQUIPMENT
FOR SALE 2005 12 Ton Kamco Bin in good condition, $5000.
CONTACT US BEFORE YOU SELL!
Contact Greg LeBlanc at Orange County Ice
809-350-8297
Bridge City, TX
409-920-0037
LPiceEquipment@gmail.com
Great issues of RM still to come. Secure your advertising spot today! MAY Trucking
OCTOBER Pre-IPIA Issue MARCH 2015
JUNE Hurricane Preparedness
NOVEMBER Season Wrap Up
JULY Early Season Report
DECEMBER Fall Convention Updates
AUGUST Industry Analysis SEPTEMBER The Employee Issue. Plus, Regional Association Convention Previews.
30 REFRIGERATION Magazine │April 2016
The Best of 2015 in Refrigeration
PLANT MAINTENANCE
condition is in good operating Keeping your plant than fixing it. Sometimes we a lot less expensive running our operations, but get a little rusty with s in this issue which should again. we have a few reminder n become well-oiled help your motivatio
Modern works with packaged ice clients who face increasing costs and require financing solutions and technical and engineering assistance to decrease downtime and increase their profits.
Modern helps those clients with sales and terms programs, the best equipment and automation solutions, our Freeze Force technical support team, and by utilizing the best buying practices and inventory controls. Contact us to review your critical concerns – we are the company to partner with to create solutions for your business!
CALL US TODAY at
1-800-543-1581
Learn more about Modern at
WWW.MODERNICE.COM