Refrigeration magazine sept14

SEPTEMBER 2014

PRODUCT PROMOS Ready, Set, Go To The Grand Event See pg. 11

Seasonal Hiring An Unlikely Science New ice plant planned for Washington state

2 REFRIGERATION Magazine │ September 2014

September 2014 Vol. 197 │ No. 10 ISSN #0034-3137

EDITORIAL STAFF

Table of

CONTENTS

Mary Y. Cronley Editor/Publisher refrigerationmag@gmail.com (404) 819-5446

21

Joe Cronley Senior Staff Writer joe@cronley.com (404) 295-5712 Markurious Marketing Group, LLC Art Direction info@markurious.com (678) 439-6534

ADVERTISING, SUBSCRIPTIONS, ACCOUNTS Mary Y. Cronley Editor/Publisher refrigerationmag@gmail.com (404) 819-5446

Established as ICE in 1906, Refrigeration Magazine™ is published thirteen times a year, including the Annual Buyer's Guide.

Postmaster: Send notice by form 3579 to: Refrigeration Magazine 260 Lakeview Ridge East Roswell, GA 30076

Annual Subscriptions: US: $49/year or $79/two years International: $79/year

29

11 FEATURES

7 11

2014 GRAND EVENT SPEAKERS & SESSIONS

Plenty of educational sessions to choose from at the 2014 Grand Event

TOP TEN PRODUCTS TO LOOK FOR AT THE GRAND EVENT

Five of our ten picks of products you must see at the 2014 Grand Event

17

LYNDEN ICE PLANS NEW QUINCY FACILITY

21

COUNTER-INTUITION

29

Q&A

The Unlikely Science Behind The Hourly Seasonal Staffing Strategy

RM interviews Tad Fisher from Continental Products in celebration of its 50th anniversary in the plastics industry

DEPARTMENTS spICE Chicken icon and packaged ice industry share people skills in common: borrow from your laws of consumer attraction AD INDEX A list of our advertisers

Single Copies: $6/copy

CLASSIFIED ADS Classified advertisements by region

4 30 31

Copyright © 2014 by REFRIGERATION Magazine™. All rights reserved.

FIND OUT MORE AT refrigeration-magazine.com OR CONNECT WITH US AT facebook.com/refrigeration-magazine September 2014 │ REFRIGERATION Magazine 3

spICE

Chicken Icon and Packaged Ice Industry Share People Skills In Common:

Borrow From Your Laws Of Consumer Attraction S. Truett Cathy, who became a billionaire as the founder of Chick-fil-A Inc., the closely held fast-food franchise known for its famous cows delivering the “Eat Mor Chikin” slogan and staying closed on Sundays to reflect Mr. Cathy’s Southern Baptist faith, died September 8, 2014 at his home in suburban Clayton County, south of Atlanta. He was 93.

Starting at age eight, he sold soft drinks and magazines, and then began delivering newspapers, winning awards for signing up new Atlanta Journal subscribers, according to his family’s Web site. His mother took in boarders to help pay the bills.

Our feature this month takes a look at seasonal workers in our industry, and the benefits and psychology surrounding this niche work force. Chick-fil-A was a king among the seasonal work trade, and many a young generation wage earner cut their career teeth on a part time job at this iconic private company.

“My pleasure,” is a server’s response to each customer at Chick-fil-A. It is part of the company’s dialogue training. You’ll get ‘called’ out if you answer any other way, too. What is the customer service culture at your business? The ice man has historically been a fair and helpful purveyor of his product. Hopefully the seasonal workers you hire are attracted to that character trait in you, and reciprocate the positive influence to your customer base during your hustle months.

Being an Atlanta company, this restaurant’s presence is a large, positive one. It’s a role model for other businesses. It just seems appropriate to mention Mr. Cathy’s death, as he represents much about what works with the seasonal employee world.

“You need to borrow from your laws of consumer attraction.

These consumers have more in common with the seasonal workers on your hiring wish list than you ever imagined.” Page 21 Many of you are beginning to be able to breathe again, and I look forward to speaking with you about your season. Some of you tell me that it’s been a bad season, some of you tell me you’ve had a great one. I’ve learned that with the half empty/half full perceptions that we have in the 'glass of life,' many times it’s just good practice to get a bigger glass and go from there.

So now it’s almost time for the Grand Event. We have more coverage in this issue, and feature some of our top picks for products and equipment that will be at the show. We hope a little sneak preview will familiarize you with what you can expect to see while you’re there. Contact these suppliers with any questions, and bring your checkbook.

Mary Yopp Cronley Editor, Refrigeration Magazine

4 REFRIGERATION Magazine │ September 2014

"I’ve learned that with the half empty/half full perceptions that we have in the 'glass of life,' many times it’s just good practice to get a bigger glass and go from there."

t the n at Eve us d sit an Vi Gr IA IP

Matthiesen’s customers trust 5,033 pieces of our equipment to move, store, condition, and package millions of pounds of ice every day.

Put that reliability to work for your plant!

BTO System

Magic Finger

VL Bagger

Block Press

Heat Seal Bagger

Bulk Bagger

Drying Belts

Bucket Elevator

Bucket Elevator

Bagger

Automatic Baler

Shakers

Crusher

Gravity Bins

Live Bottom Bin

the name you’ve come to trust

Screw Conveyor

Rotating Table

Dewatering Reel

Belt Conveyor

We Can Provide Custom Solutions for Your Specific Needs

1-800-624-8635

matthiesenequipment.com

JMC Automated Solutions ®

Maximize Efficiency, Increase Profit

ROBOTIC PALLETIZER

AUTOMATIC MASTER ICE BALER

WICKETTED BAGGER

OVER 1000 INSTALLATIONS WORLDWIDE “Sea Isle Ice has been a JMC customer for 23 years…Have since added 3 more JMC balers, 4 FuseAire™ hot air sealers and a JMC robotic palletizing system. Every addition of JMC equipment has increased my productivity and efficiency while reducing my labour costs.”

– Joe Romano Jr. Sea Isle Ice

“…..Our newly purchased JMC palletizing system was delivered on time, completed as scheduled with no surprises along the way or extra costs………..JMC equipment does not cost us money, it makes us money”.

HOT AIR SEALER

– Robert Leck, Robbins Ice

“JMC has always been there for MR. ICEMAN……..We have experienced that JMC always took care of our needs. They do international service calls, have multi language staff, great spare parts inventory and can ship in a days notice.”

– Jack Stensland, MR. ICEMAN, Norway

®

PACKAGING EQUIPMENT

1-800-263-5252 • 905-335-4196

6 REFRIGERATION Magazine │ September 2014

BULK BAGGER

PROVIDING QUALITY PERFORMANCE AND AFTER SALES SUPPORT SINCE 1961 www.jmcpackaging.com

IPIA Grand Event

2014 GRAND EVENT SPEAKERS & SESSIONS ROBIN CROW

Wednesday, October 29 10:30am – 12:45pm Robin Crow’s journey from struggling musician to RCA recording artist to best-selling author and accomplished entrepreneur is an American success story.

As a passionate business leader, he is the CEO of Dark Horse Recording, a four-studio complex he built from the ground up. It has set the gold standard for customer service and excellence in the recording community earning it a prominent place in the music industry, with a clientele that includes Taylor Swift, Neil Diamond, Tim McGraw, Ashley Judd, Matchbox Twenty and countless others.

GETTING READY FOR FSMA Chris Dunn, Food Safety Advisor Monday, October 27 • 8:30am – 5:00pm

This Advanced training session will discuss Prerequisites, Sanitary Standard Operating Procedures (SSOPs) and HACCP to help you comply with the PIQCS Quality Program and to be ready for the new Food Safety Modernization Act. The course is specific to ice plants. It is designed for Plant Owners, Plant Managers, Quality Managers and Team Leaders. The class will be interactive with discussions and questions and include examples for creating or strengthening your Food Safety and HACCP plan.

A Certificate of Completion with the IPIA logo will be provided at the conclusion of this one day session.

As an author and speaker, Robin has directly impacted the lives of millions with his best-selling books, CDs, audio programs, and public speaking engagements.

Keynote Session – Evolve or Die Businesses that adapt the fastest to change are the ones most likely to prosper.

Achieving higher levels of efficiency, excellence, and profitability has never been more challenging. In this presentation Robin Crow will share with you seven critical steps that will revitalize your business.

Participants will come away with practical advice they can put to work immediately that will help create more efficient organizations and processes – and more profitable results.

September 2014 │ REFRIGERATION Magazine 7

IPIA Grand Event EDUCATION FOCUS SESSIONS STATE AND FEDERAL REGULATION OF PACKAGED ICE

Chris Lamond, Thorn Run Partners, IPIA Public Affairs Wednesday, October 29 • 2:00pm – 3:00pm Please join us for a discussion on the current regulatory environment for the packaged ice industry and learn about what changes are coming as a result of the Federal Food Safety Modernization Act. We will also discuss what the ice industry can do to adequately balance proper regulations with over-regulation. You will learn about what steps are being taken by industry representatives to update federal standards for packaged ice.

We will also review what you can do to alert consumers about important food safety issues.

RISK ANALYSIS/RISK MANAGEMENT IN THE ICE PLANT Myla Estacio, NSF Technical Manager Wednesday, October 29 • 3:00pm – 4:00pm

This session is an overview of the terminology and fundamental approaches used in risk analysis. Risk mitigation strategies are important in reducing, controlling, or preventing food safety hazards. Participants will learn how to identify hazards, assess their risk and subsequently manage and communicate identified risks.

THE RISE AND FALL OF A FAMILY BUSINESS Doug Box, Box Family Advisors Thursday, October 30 • 11:00am –12:30pm

Doug will share a very personal story of how his father - Cloyce Box - built an oil and gas empire from scratch. Watch how the phenomenal ‘rise’ of this remarkable man was followed by an equally dramatic ‘fall’ under Generation 2.

Doug’s stories of family conflict are a number of key lessons that every family enterprise should hear including Transitioning, Conflicts, Succession Planning, Governance, Pruning, Collaboration, and Litigation.

8 REFRIGERATION Magazine │ September 2014

OFF SEASON OPPORTUNITIES

Panel Discussion/Presentations Thursday, October 30 2:00pm – 3:00pm As everyone knows, packaged ice is a seasonal business. Join your industry colleagues for a discussion on off season opportunities and ideas for the colder winter months.

WATER TREATMENT Ed Orvidas, Culligan Thursday, October 30 3:00pm – 4:00pm

For more than 75 years, Culligan has been a worldwide leader in drinking water systems and water softeners for homes and businesses. Our ‘Culligan man’ Ed Orvidas will be enlightening attendees on water treatment options for an ice plants’ industrial application.

CLOSING SESSION/ WRAP-UP Friday, October 31 9:30am – 11:45am

You don’t want to miss this! In addition to our fabulous Closing Session Keynote, we will be honoring the participating regional associations and their members, and have some Halloween day fun with a team building contest and interactive industry roundtables.

SIZE

matters

(954) 648-2459 or (386) 597-6381 sanchezref@bellsouth.net agent for USA and Latin America

“OUR PACKAGING IS FLEXIBLE, OUR QUALITY IS NOT” ™ Manufacturer of Flexible Packaging, Printed Bags, Printed Roll Stock, Baler Bags, Printing up to 8 colors process, Plastic Film Extrusion, Coex, Mono, 3 Layers Extrusion Capability.

Head Office: 7275 West Credit Avenue, Mississauga, Ontario L5N 5M9 Tel: 905-813-9400 Fax: 905-813-9407 Toll Free: 1-800-406-0039 www.norcanflexible.com

Plant: 7280 West Credit Avenue, Mississauga, Ontario L5N 5N1 Tel: 905-813-7513 ® 2014 NorCan Flexible Packaging

September 2014 │ REFRIGERATION Magazine 9

EXPERIENCE THE MOST DUR ABLE ICE BOX IN THE WORLD Technology, engineering and craftsmanship come together to create the most durable ice merchandisers in the industry.

An Employee Owned Company

Call 1-800-766-5337 to learn more about Leer ice merchandisers today.

Leer, Inc. • 206 Leer Street, New Lisbon, WI 53950 • leerinc.com © 2014 Leer, Inc.

10 REFRIGERATION Magazine │ September 2014

IPIA Grand Event

We asked suppliers to submit products they are debuting or highlighting at the upcoming 2014 Grand Event and we got lots of responses. Throughout this issue and next, we’ll preview ten of our favorites for which we think you should keep an eye out at the conference. The first five are featured on the next few pages.

September 2014 │ REFRIGERATION Magazine 11

IPIA Grand Event

Leer, Inc. Ice Merchandiser with Electronic Controls Striving to continuously meet and exceed customer needs, Leer has engineered their robust indoor units to meet NSF International Certification standards. Leer is also continuing to improve the industry’s most efficient ice box. Starting in September 2014, all new ice merchandisers will come standard with electronic controls. These controls feature an easily programmable outside digital display with improved temperature control to optimize efficient operation and minimize energy consumption. In addition to these great new features, Leer will also be revealing a groundbreaking product innovation at the 2014 IPIA Grand Event.

1

KEITH® Walking Floor® Ice Bin

2

Improve plant efficiency and automate your ice delivery system with a WALKING FLOOR® ice bin by KEITH®. Systems provide a true first in, first out material rotation without leaving residual ice, ensuring that clean up is an easy process. The vertical comb system drastically reduces product damage caused by the scraping of conventional rakes. You can get a good night’s sleep knowing your KEITH® Ice Storage & Metering system is working overtime for you.

Other benefits include the elimination of snow, which reduces the amount of water produced in the bin. The need for heaters or jack hammers is eliminated, because KEITH systems discharge all the ice with no loss. Systems will meter all types of tube, plate or flaked ice in either cold, insulated or warm rooms.

12 REFRIGERATION Magazine │ September 2014

A World leader in Industrial Ice and Refrigeration Since 1929   

Full Ice Plant Design Conveyors and Rakes Custom Refrigeration Systems

T

AN L P

S DE

 

New/Used & Rebuilt Ice Machines New/Used & Rebuilt Compressors

N

IG

om

ilt u B

p ui Eq

t en

m

st Cu

Howe 100-EA Carrier 5h-60,80’s JMC Balers Hamer Ring closer Vilter 446’s, 448 Vilter 456

of

benefits

water vending

without

handling money Our patent-pending cash door lets retailer collect money – allowing ice operators to enter the vending business without handling cash.

Other Benefits:

***USED EQUIPMENT FOR SALE*** Turbo Tig 43 Turbo Tig 85 Turbo CF40SC Turbo CF80SC Vogt P24A 1-1/2 Vogt P24FL-1

Enjoy the

Vilter 458 Vilter 4512 Room Evaps Conveyors, Rakes Oil Separators, Vessels, etc

Visit us on the web @ www.index-west.com 1325 E. Saint Andrew Place, Santa Ana, CA 92705 Ph.(714) 556-9280

• Provides a year-round revenue opportunity • Easy to service and maintain • Extremely reliable

For more information, visit our website at waterbyus.com or call 877.846.2408.

September 2014 │ REFRIGERATION Magazine 13

IPIA Grand Event

Automatic Ice™ Palletizing Systems by ARPAC

3

Five years ago AIS, in collaboration with RAESCO, built the first fully automated packaged ice manufacturing system for a trusted client in St Louis. This system was engineered on the principles of operational throughput and productivity used to build factories in other manufacturing processes outside the ice industry. Their concept was to build an ice factory, not to simply add a palletizing machine to the end of an existing packaging line. Their goal was to virtually eliminate labor from the process of manufacturing pallets of packaged ice while greatly increasing operationally productivity and reliability. Since this first concept system in St. Louis, AIS and RAESCO have developed numerous fully automatic packaged ice factories throughout the country. These ice factories range in size from expandable 100 pallet per day facilities to plants capable of producing over 350 pallets of packaged ice per day. No matter the capacity, all of these factories are built to operate with only one operational supervisor.

Recently, ARPAC acquired Lambert Material Handling, manufacturer of the RAESCO Ice Palletizing Machines. This acquisition has added significant resources to the AIS capabilities to better serve its growing client base utilizing product automation technologies. With over 30,000 installations, 230 employees, and $50 Million in annual sales, ARPAC has the resources to deliver superior solutions. Automatic Ice Systems Inc., in partnership with ARPAC, is developing tomorrow’s automation solutions for today’s packaged ice producers. Its automated palletizing solutions continue to be built on the proven stacking platform of the RAESCO Ice Palletizing Machines, but with improvements throughout in order to further operational reliability. Its engineering team is challenged with building equipment and integration enhancements into each new project. Its is never satisfied with building the same system twice. Engineers analyze each application and improve solutions with each project opportunity. The added resources offered through their partnership with ARPAC will fast track the progress and secure the AIS position as the market leader in full system automation for many years to come.

BrandingTags_ARPAC.pdf

1

9/3/14

12:26 PM

C

M

Y

CM

MY

CY

CMY

K

Another added resource that the AIS partnership with ARPAC offers is access to SUPPORTPRO™. SUPPORTPRO™, a strategic partner of ARPAC, is focused on equipment service and preventative maintenance development. This experienced network of engineers and technicians is located throughout the country for rapid on-site repair of ALL packaged ice palletizing equipment brands. In addition, SUPPORTPRO™ offers PM equipment surveys to establish proven preventative maintenance protocol with the goal of maximizing equipment operational reliability no matter what your brand of palletizing, stretch wrapping, or product and pallet handling equipment. These services are backed by a $1.5 million dollar stocking parts inventory and trusted 24/7 phone and modem support to keep your palletizing equipment running.

Whether you are considering semi-automatic palletizing, complete system automation, on-site technical support, or PM development and maintenance, Automatic Ice™ Palletizing Systems by ARPAC together with SUPPORTPRO™ delivers solutions unmatched by the competition.

14 REFRIGERATION Magazine │ September 2014

The market leader in full system automation just got better.

RAESCO, the ice industry’s most trusted brand of automatic palletizing equipment is now part of the ARPAC family of automation solutions. With over 30,000 installations, ARPAC has the resources to deliver superior solutions. Automatic Ice Systems Inc., in partnership with ARPAC, is developing tomorrow’s automation solutions for today’s packaged ice producers.

Whether you are considering semi-automatic palletizing, automatic stretch wrapping, or complete system automation, Automatic Ice™ Palletizing Systems by ARPAC deliver operational productivity unmatched by the competition.

September 2014 │ REFRIGERATION Magazine 15

IPIA Grand Event

4

Roesch R72AD-S Ice Maid Auto Defrost Slant Merchandiser Ice Maid®, a Roesch, Inc. brand, is one of the premier suppliers of ice merchandisers, ice bags and refrigeration products. It prides itself on providing the comfort of personal service with the benefits of superior technology to ensure that its customers receive the highest quality products at affordable prices right when they need them.

On display at the two Ice Maid booths at the 2014 Grand Event will be its R72AD-S Ice Maid Auto Defrost Slant Merchandiser (72”w x 35”d x 68”h). It’s a double door ice merchandiser, manufactured in Illinois, that holds approximately 240 7# ice bags. Ice Maid quickly ships its in-stock parts, decals and a wide variety of ice bags and other supplies.

Components of the RouteMan solution to be highlighted at the show (clockwise): Office Dashboard, RouteMobile and the 350 printer with case.

Ice Maid also boasts an extensive website at www.icemaid.com, allowing visitors to view their catalog, order online, or download its repair and replacement videos and instruction sheets.

5

Keet Consulting Services, LLC, RouteMan™ Route Management System

RouteMan™, the Route Management System from KCS, provides an efficient, flexible and accurate way for companies to manage route delivery and route sales. RouteMan is easy to learn and simple to operate. An integral part of RouteMan is RouteMobile, the smart device handheld module of RouteMan. Orders are entered into RouteMobile at the customer’s site and a professional, printed invoice is available.

Data is automatically uploaded from RouteMobile to a back office PC via the Internet. An optional module is available to keep up with equipment inventory and maintenance.

16 REFRIGERATION Magazine │ September 2014

Industry news

Lynden Ice plans new Quincy facility

By Ben Miller, Puget Sound Business Journal

Lynden Ice said it's building a new ice freezing, crushing and bagging operation in Quincy that will serve eastern Washington.

Lynden Ice currently operates an ice-making facility in Lynden to serve western Washington that creates 110 tons of ice per day.

The new Quincy facility will be able to produce 210 tons of ice per day, according to Lynden Ice. The new Lynden Ice facility will be located in the Port of Quincy and will employ about nine to twelve full-time employees.

Aaron Costic of Elegant Ice continues to

Impress!

September 2014 │ REFRIGERATION Magazine 17

18 REFRIGERATION Magazine │ September 2014

September 2014 │ REFRIGERATION Magazine 19

20 REFRIGERATION Magazine │ September 2014

Hiring & retention

A successful seasonal staffing strategy is a compilation of head-scratching paradoxes – a series of seemingly self-contradictory propositions – that become best practices when the peak season dust settles and the final numbers are tallied.

Consider the following seemingly contradictory statements: • The best candidates for your seasonal job openings are, more than likely, less than ideal candidates for your regular hourly positions.

• Your customers can best inform how you attract talented seasonal hires.

Meanwhile, your seasonal hires can best impact your ability to attract long-term customers.

• While the peak sales season comprises just a relatively short window of time, seasonal staffing is an annual, neverending endeavor.

Counter-Intuition: The Unlikely Science Behind The Hourly Seasonal Staffing Strategy

Y

our season is just beginning to wind down. Although you may have already started to take some seasonal workers off the schedule, there is still plenty of work to do. Now, while you are still processing the season and working with a few temporary people, it is a great time to assess your seasonal hiring habits and formulate a strategy for next year.

You don’t need to be a Best Buy, Toys “R” Us or Macy’s, who ramp up their workforces by anywhere between 29,000 and 60,000 temporary employees in the holiday season, in order to benefit from a more strategic approach to holiday hiring.

A typical seasonal business doubles or triples its workforce in high season.

The employees you have engaging with these



This article seeks to show that, by embracing the above paradoxes, you’re adopting the best practices necessary to build and execute a seasonal hourly staffing strategy as it relates to your long- term sustainability and growth.

customers will have about a sliver of the training of your standard employees; yet, they shape your company’s experience for your customers, whether you realize it or not. Some will have been hired less than 24 hours prior.

In a true seasonal business, during 90 or so high-stress days, you’ll be charged with making up the bulk of your annual sales. Seasonal staffing decisions are among the most critical you will make for the continued health and viability of your business. So how can you best build and manage a sound seasonal staffing strategy for your hourly workforce?

Here is a snapshot of these best practices: •P ractice selective staffing: Because of the unique factors that perfectly suit seasonal hourly employees for these roles – from availability to interest in your positions – they can’t come from the same crop of applicants that your everyday, hourly workers hail.

•S trengthen your seasonal recruitment brand: The customer experience and recruitment experience are linked by much more than you might think.

You need to borrow from the laws of consumer attraction. These consumers have more in common with the seasonal workers on your hiring wish list than you ever imagined.

September 2014 │ REFRIGERATION Magazine 21

Hiring and retention • Make every season a seasonal staffing season: Even though the peak season lasts roughly three months, with such a definitive impact on your bottom line, your seasonal staffing process demands more than seasonal attention. Seasonal staffing is, in fact, a year-long strategic endeavor.

With that, welcome to seasonal staffing – a chaotic yet controllable staffing experiment. When you take a step away from the process, which you might be managing from the huddle or contributing to from the sidelines, it seems like a no-brainer that there must be some sort of game plan, right?

they’ll quit if they get a permanent position elsewhere.

As a result, their resumes may or may not have the industry-specific experiences that align with the tasks you are looking to them to execute. Their previous job titles may not match the positions you’re filling. Nevertheless, you can find all-star workers if you consider looking not only for experience, but for the interpersonal and soft skills that are difficult to train but essential to have in order to achieve sales when customers are clamoring for you to be at your best.

There is. So let us take a deeper dive into the three seasonal staffing best practices born out of our greater understanding of the hourly worker. 

Here enters another paradox: when you are at your most unsettled, customers are at their most demanding, seeking a seamless experience. That’s why seeking out customer-savvy seasonal employees isn’t just a safe tactic, it’s a smart one considering profitability is at stake.

PRACTICE SELECTIVE STAFFING The best candidates for your seasonal job openings are, more than likely, less than ideal candidates for your full-time hourly positions.

The unique dichotomy of seasonal customers necessitates that your frontline seasonal workers possess interpersonal savvy. At the height of your busy season, new customers are experiencing your company for the first time, while long-time customers are relying on you to deliver on your promises, regardless of the new face staring back at them. If executed well, you can attract a new customer base while simultaneously retaining the loyalty of existing clients for years to come. If not, you may have missed your one chance to keep their business.

Here is why, more often than not, the best people for the job – the applicants you want and the seekers who want to work for you – aren’t your ideal hourly employees. They can’t or won’t work for you outside the seasonal scope, meaning they are less invested in your success. They’re students with jam-packed schedules, or they’re workers looking to take on extra work just for a few months, or they’re just in it for the money and

Recruiting and retaining the right hourly workers to represent your company and manage your business when it is at its most critical juncture can make or break your chances for financial success.  THE IMPORTANCE OF THE RIGHT ATTITUDE This brings us to the importance of attracting seasonal employees with the right attitude. Americans are showing increasing signs of becoming more appreciative of good customer service.

22 REFRIGERATION Magazine │ September 2014

According to a recent American Express survey, 70 percent of Americans are willing to spend 13 percent more with companies who provide excellent customer service; this is up from only 9 percent in 2010.

Sample Situational Interview Questions 1. Describe a time when you stepped up to perform a needed task without any prompting from management.

2. Tell me about a time you handled a difficult customer service situation. What was the outcome? What, if anything, would you have done differently?

3. Our staff exceeds because of our strong sense of camaraderie and teamwork.

Tell me about a time you worked to build the cohesion of a team you worked on.  When customers can be at their most demanding, you need employees who can sooth tempers and resolve problems on their feet. Assessing candidates for these qualities through behavioral tests, personal references, or situational interview questions can screen for the abilities that cannot be so easily instilled while allowing you to train for the technical tasks that can be learned.

Remember, seasonal employees are more likely to get mere hours riding around your business on training wheels rather than days riding shotgun in your training flight simulator. You need quick learners who can quickly traverse your scaled-down learning curve. The onus is on you to source, hire, onboard and

AMMONIA PARTS train at an expedited pace, whether this means you’re juggling paper processes or have integrated one or more pieces of the process through your staff, an outsourced personnel company, or management software. Both old school offline and new school online recruitment tactics can be used to formulate a seasonal staffing strategy. It’s just a matter of understanding the tools you have at your disposal.

Selectively screening for right-fit applicants is a universal hiring axiom, regardless of season or industry. But with seasonal employees, the hiring window is narrow, the training timetable is shrunken and the financial stakes are sky high. You need to re-evaluate your must-have candidate attributes and warm up to new job seeker profiles. Probe below the surface of applications, take a second look at interview notes and double-check assessment scores to find clues that job seekers have the interpersonal savvy you need to spell seasonal sales success. 

FARLEYS FRIGERATION

23620 CR 561 Astatula, FL. 34705 Office 352-742-2010

www.farleys-srp.com

Replacement parts for use in your Vilter® We stock an extensive line of replacement parts for use in the Vilter 400 series piston compressors

From a spring to a package Farley’s can handle it Ammonia Hoses

STRENGTHEN YOUR SEASONAL RECRUITMENT BRAND Your customers can best inform how you attract talented seasonal hires. Meanwhile, your seasonal hires can best impact your ability to attract long-term customers.

Identifying the best way to steer your seasonal recruitment ship toward all-star workers is one challenge. But deploying a captivating tractor beam that gets them interested in your positions and brings them up to your front lines is a completely different undertaking. Because of the unique composition of the seasonal workforce, the best recruitment strategy isn’t necessarily the one employed to hire your regular nonexempt workforce. Instead, look to your customers for clues.

Good customers proactively seek out those brands with which they have positive relationships. The same goes for job seekers. Consequently, if you know what attracts your customers, you more or less know what will attract job

½” and ¾” transfer and charging hoses in 25’ and 50’ IN STOCK

Replacement Coalescing & Oil Filters available

Pressure Gauges

Glycerin Filled Stainless 30/0/150 and 30/0/300 2-1/2” Dial $36.00ea.

4” Dial $46.00ea.

Replacement Shaft Seals

Replacements for Cornell, Dunham Bush, Frick, FES Rotary, Howden, F.E.S. GEA, Mycom, Sabroe, Stal, Sullair, Viking, Vilter, York

Sulfur Sticks 100pack $35.00 10 pack $4.75 Litmus Paper $6.50 / book

Valves Parker, R/S, Danfoss, Phillips, Hansen, Shank, Sporlan, Wolf Linde

Cornell, Dunham Bush, Frick, F.E.S. GEA, Sabroe, Stal, Sullair, Viking, York are registered trademarks. Fuller is a registered trademark of FL Smidth Inc. Mycom is a registered trademark of Mayekawa; Vilter is a registered trademark of Emerson Climate.

September 2014 │ REFRIGERATION Magazine 23

Hiring and retention seekers. Add some seasonal window dressing, including a hiring experience that rings true of your customer service experience, etc., and you have the raw materials for crafting this seasonal recruitment brand, a hybrid of traditional customer acquisition marketing tactics and recruitment marketing.

Mining For Recruitment Gold Now dig into the nitty-gritty. Consider with what segments of worker you’re looking to fill your seasonal ranks.

Whether this includes college students, professionals looking for a part-time job or serial shift workers juggling multiple gigs, you’ll need to hone your seasonal recruitment brand to create benefits and messaging to best communicate the benefits that connect with them. This discovery process may be easier said than done, but here are a few simple methods for identifying your greatest selling points: • Ask your current employees: See what they like most about working for you.

Have them rank the benefits in a quick and easy survey. You may be surprised to learn that benefits you viewed as pedestrian are actually highlighted as supremely valued. For example, perhaps you never realized the importance of being able to work a flexible route and start at 5 am. Once revealed through a quick and easy benefits survey, you can leverage this knowledge.

• Review competitors’ seasonal job postings: Even if you don’t have direct local competitors (although many markets have at least one national competitor), there are other industries that have the same season and hire at similar levels. You’re competing with them for workers.

• Understand what your hourly seasonal job seekers want most in a temporary position: For those juggling multiple hourly jobs, maybe this includes the opportunity to work at more than one location so there will be added

scheduling flexibility. For students, this could include arranging schedules around classes.

• Pay attention to keyword choice: As you search for and scan the seasonal jobs of you and your competitors, pay attention to which descriptions show up the highest in search engine results.

Weaving keyword phrases such as “summer jobs” and “seasonal jobs” into your job titles and descriptions isn’t just important in order to call proper attention to these jobs; it’s also an important tactic for increasing the visibility of these opportunities. Because job seekers input these phrases into search engines, such as Google and Yahoo, in order to locate relevant seasonal jobs, you can appear higher in the search results by employing a search engine optimization (SEO) strategy that includes a strategic repetition of these terms.

If you’re unfamiliar with the ins and outs of SEO strategy and don’t have the in-house resources to manage such a program, you may consider seeking a partner with the right expertise. If employed haphazardly, some SEO tactics can actually cause search engines to penalize you, dropping your seasonal jobs in the page rankings.

“Seasonal jobs” is, overall, the most popular search term, but “summer” and “temporary” jobs increase in popularity as it gets closer to the end of the school year. If you’re posting your jobs online, be sure to add these terms in your titles and descriptions to get the most exposure.

Right Fit Or Right Now? Both The discovery process is just the first phase of successfully building your seasonal recruitment brand. The second part includes incorporating these findings into any relevant existing recruitment channels, such as job postings, plant signage, Facebook posts and email alerts, and then deciding

24 REFRIGERATION Magazine │ September 2014

what new channels to turn on. For example, if college students are in your season recruitment sights, consider tuning your social media channels to broadcast your well-informed recruitment pitch.

One final note here: don’t forget to think beyond the season. While the majority of folks applying for and working your seasonal positions are only interested in these seasonal positions, others are looking to use the opportunity to get a foot in the door for regular employment.

If you’re open to the possibility of retaining the best of the best of your seasonal workforce for year-round employment, be sure to broadcast this message.

The Customer-Employee Dynamic Converting these seasonal workers to a year-long attraction for customers is a whole different challenge. Consider this: • Americans tell an average of 9 people about positive service and 16 people about poor service. You can use your brand as an asset to compete for employees who in turn build your brand in the eyes of customers and other potential candidates, which leads to more successful hiring in the future.

MAKE EVERY SEASON HIRING SEASON While the peak sales season comprises roughly three months of the year, seasonal staffing is an annual, neverending endeavor. 53% of seasonal hires are returning workers. The case has been made for just how crucial both your seasonal performance – and the hiring process that supports it – are to your annual bottom line. In the same way that your efforts around seasonal marketing tactics, managing inventory ramp-ups and other highly visibly processes are year-round efforts, your seasonal hourly hiring strategy should be, too.

Hiring & retention Let’s take a look at how some common seasonal recruitment tactics, some of which you may already employ, should fit into an annual hiring plan: • Rehire past seasonal workers: According to our annual seasonal staffing survey, 53 percent of seasonal hires are returning workers. In other words, if you’re not tapping this pool of help, you’re missing out on a huge potential pipeline.

Experienced employees who have demonstrated stellar past performance are assets to your business during peak periods. But rather than reaching out to them on the brink of the seasonal staffing season, foster a long-term relationship with these folks through a robust communication plan.

This begins at the end of last year’s peak season by identifying your all-star seasonal employees and communicating that they’re welcome to return. From there, give them special insights into what the business is like in the off-season and remind them periodically that they’re invited to return. Also, make sure your Website is updated to reflect the appeal of your seasonal opportunities. Even if these previous high performers have commitments that keep them from working your positions, they’re likely to have peers with similar potential within their social network.

•C reate word-of-mouth promotion: Traditional word-of-mouth referrals rely on chance and luck to feed you quality referrals. But you can’t afford to be reactive. If you don’t already have a referral incentive system in place, doing so for seasonal hires could be the ideal pilot program. Gift cards, tickets to attractions or events, and even cash make great bait for motivating current employees to scan their

networks for potential seasonal workers.

Social media is another way to fuel word-of-mouth traffic to your seasonal postings. In addition to promoting these through your official companybranded channels, tap into the networks of your top performers by encouraging employees to share these postings via Facebook, Twitter and other channels. While 69 percent of recruiters use Facebook to promote the organization’s brand, 45 percent use it for communicating with potential candidates, and more than 25 percent use Facebook to actually

source in that you don’t have to exert much time or effort identifying candidates, but you may spend a lot of time guiding them through the application process when your time could be better spent managing your operations. Another drawback of these methods is that your pool may be smaller than if you had a broader strategy, which means you don’t have your pick of the best. The flipside of attracting walk-in applicants is that more often than not, they know your business and live nearby. So in providing a busy, attractive workplace throughout the year, you’re also actually recruiting. And likewise, by

Experienced employees who have demonstrated stellar past performance are assets to your business during peak periods.

But rather than reaching out to them on the brink of the seasonal staffing season, foster a long-term relationship with these folks through a robust communication plan. source potential candidates. Taken in tandem with referral incentives, this can be a doubly effective seasonal recruitment tactic. But take heed, executing these tactics isn’t as easy as flipping a switch. To be executed effectively, it takes planning, careful execution and evaluation. In other words, it’s an annual endeavor.

providing a positive workplace, you’re sending forth these folks back into the fray as even more loyal brand ambassadors.

• Leverage walk-in traffic: If you’ve had good results hiring seasonal walk-in applicants or you simply lack the budget or resources to engage in some craftier recruitment methods, it’s always an option. Walk-in applicants can be a convenient applicant

Building a seasonal strategy that’s on the entire year is important because it also allows you to adjust to real-time ebbs and flows in your employee turnover – turnover that sucks the wind out of your sails and has to be dealt with on all levels, including on a legal level where compliance, work visas and other hiring and firing legalities are concerned.

September 2014 │ REFRIGERATION Magazine 25

Hiring and retention As the famous saying goes, luck favors the prepared. An always-on seasonal staffing strategy will prepare you for whatever comes your way.

Consider, for example, the challenge that Maine’s tourism industry is facing, where policy changes have caused student worker shortages. Maine, like many other employers in the tourism industry, relies on Eastern European students who come to the United States to work under the J-1 visa program in staffing resorts, attractions and other businesses. However, the State Department recently made changes to the program that make it more difficult for these students to get visas, causing a shortage of workers.

Keeping an eye on the docket of potential and pending legislation (particularly discussions of immigrant amnesty, still not finalized at press time) will allow you to proactively head off threats to your recruitment strategy, seasonal or not.

Timing Is Everything While your recruitment strategy should be an always-on process, there is the issue of when to pull the trigger on job postings and individual hires. Hourly workers are showing a tendency to look for work slightly earlier each year in anticipation of competition over the best work places. Those potential employees who begin searching for seasonal work early are also most likely to be the ones who demonstrate the motivation and initiative for which you’re looking.

As the season approaches, your competitors are hoping to attract both customers and quality workers earlier in the season, and you must be ready to execute when these quality job seekers are just thinking of looking to capture the best job opportunities available. Have all your recruitment channels, from mobile alerts to social media posts and online

job postings, primed and ready to get your message disseminated early and often.

To get a jump on hiring the best holiday workers, start reaching. In addition to timing your recruitment efforts to coincide with when job seekers are looking, you should also recognize that the way in which people look for jobs changes once the season starts.

And here is one more paradox: While seasonal hiring is a year-long process, it’s never too late to start, even if you need seasonal employees on the books tomorrow. Many of these best practices explained here can be modified or accelerated to accommodate your unique seasonal hiring schedule.

Seasonal employees may only be on your payrolls for a limited time, but their impact lasts well beyond the time mall wreaths are packed away. With so much riding on these temporary workers, they merit a real strategy. And now you have the business case and best practices to build one.

TACTICAL TAKEAWAYS • The best practices comprising successful seasonal hiring seem to defy logic on the surface – they’re paradoxes – but taking time to understand the gap between everything riding on this peak season and the tactical pursuit you’ve long associated with this process is the first step to addressing this critical shortfall.

Only then will you clearly see the potential of this three-pronged plan: • Look outside your usual suspects when ramping up your seasonal workforce; • Build your recruitment brand by studying your customer behavior (and in turn build your business); and • Keep your eyes on your seasonal strategy 24/7, 365.

26 REFRIGERATION Magazine │ September 2014

Seasonal Hiring

Checklist

✓ I ncorporate seasonal search engine marketing, job posting dates and hiring deadlines into your annual plan. Consult the hard data, then start working backward. ✓W hen the best of the best of this season’s workers get set to leave their aprons and name tags behind, capture their interest and contact information. Keep in touch. ✓ T ake out your list of musthave employee qualities.

Drop “direct experience” to the bottom, scratch out whatever is atop the list and add “customer service savvy” in bold. ✓P ore over customer insights for commonality with potential employees. ✓N ow audit the jobs themselves: hours, benefits, uniforms, etc.

Ask the workers – seasonal workers – what they like.

Eliminate unnecessary duties.

Focus the extra training time on customer service. ✓ S ee what the competition is up to. Perform gap analysis. ✓A ssemble these pieces into a robust recruitment brand: signage, videos and other vehicles marketing your seasonal openings. ✓C ontinue, repeat. Again and again.

This article was edited from a whitepaper published by the hiring website Snagajob.

RM

September 2014 │ REFRIGERATION Magazine 27

E XPERIENCE THE MOST EFFICIENT ICE BOX IN THE WORLD Now featuring electronic controls, our ice merchandisers are made with superior engineering and Leer quality craftsmanship for the best R-values in the industry.

An Employee Owned Company

Call 1-800-766-5337 to learn more about Leer ice merchandisers today.

Leer, Inc. • 206 Leer Street, New Lisbon, WI 53950 • leerinc.com © 2014 Leer, Inc.

28 REFRIGERATION Magazine │ September 2014

Q&A

Supplier spotlight

with Thad Fisher, Continental Products

Sometimes a product that you think would be common sense and widely available is in fact hard to find. Take a package that holds 7, 8 or 10 pounds of frozen goods, is crystal clear, waterproof, and can be printed on as readily as a sheet of paper. As everybody in this business knows, while it sounds easy enough, it’s really difficult to find a good example.

Dedicated bag manufacturers in the ice industry are few and far between. This month we highlight a supplier whose history has largely paralleled the modern packaged ice industry, marking their 50th year in 2014. The first modern merchandisers were just being introduced, there were still ice houses manufacturing and packing blocks (although they were growing more scarce), and the few bagged ice producers were likely to use a sewn kraft paper bag. The market for a clear, attractive product was ripe.

While Continental Products was actually founded in 1927, their evolution to a film manufacturer began in the 1960s. We checked in with Thad Fisher, Vice President of Sales and Marketing for the Mexico, Missouri based bag supplier, with a few questions about the company’s anniversary.

Q How did the founders find their way to the plastic film industry?

A The company had a long history of supplying a variety of products used by newspapers to package and deliver newspapers to subscribers, including the plastic bags used to protect home delivered newspapers. The processes and equipment used to make newspaper bags is very similar to the requirements needed to manufacture ice bags and film.

Q Why choose Mexico, Missouri?

A The roots of the business were planted in Mexico, Missouri since the 1930’s. As the business grew and changed over time it was natural for the growth to occur at the Mexico, Missouri manufacturing location.

Q When did Continental start doing business in packaged ice?

A In 1997 we started making ice bags as a part of a greater diversification effort.

Continental Products has been manufacturing newspaper bags since 1973, but our growth depends upon finding new industries to supply. The packaged ice industry’s busiest season occurs during the warm weather months, while the colder months bring a greater demand for delivery packaging supplied to newspapers for protection from the winter weather. The opposing peaks in the newspaper and packaged ice industries make ice packaging a great fit for our company.

Q What are the primary industries you sell into right now and how have they changed?

A Continental Products currently produces packaging for the frozen food industry and the newspaper industry. We also produce printed bags used for promotional and target marketing efforts.

The industries we supply are very competitive. We’ve seen many competitive situations turn into partnerships in order to cut costs and survive. Pooling resources, whether it be in production or transportation, is helping many of our customers displace redundancies and return profits to the market place.

September 2014 │ REFRIGERATION Magazine 29

Ad index

Ad Index American Ice Equipment Exchange, www.aieexchange.com............30 Automatic Ice Systems (AIS), www.automaticice.com..........................15 Classified Ads........................................................................................30 – 34 Farley's Frigeration, www.farleys-srp.com.................................................23 Ice Max, www.ice-max.com........................................................................2 Ice Systems & Supplies Inc. (ISSI), www.issionline.com................... 27 & 31 Index West International, www.index-west.com......................................13 JMC Packaging Equipment, www.jmcpackaging.com...........................6 Keet Consulting Services, LLC (KCS), www.kcsgis.com...........................17 Leer, Inc., www.leerinc.com.............................................................. 10 & 28 Matthiesen, www.matthiesenequipment.com..........................................5 Modern Ice, www.modernice.com...........................................................35 Norcan Flexible Packaging Inc., www.norcanflexible.com.....................9 Polar Temp, www.polartemp.com............................................................36 Polar Temp Express, www.polartemp.com....................................... 18 – 19 Sanchez Refrigeration Equipment Sales, Inc., www.sanchezref.com.....9 Sisco...............................................................................................................20 Thermal Manufacturing, Inc., www.thermalmfg.com...............................7 U.S. Fleet Tracking, www.usfleettracking.com..........................................13 Water Vendors by US, www.watervendorsbyus.com..............................13 30 REFRIGERATION Magazine │ September 2014

CLASSIFIED ADVERTISING Rates are $1.00 per word, with a minimum charge. Any blind ads, with an assigned box number c/o publisher, add $10.00. Deadline for upcoming issue is the 1st of the previous month.

For advertising and listing information, contact Mary at (404) 819-5446 or refrigerationmag@gmail.com

Classified ads

SOUTHEAST

USED ICE EQUIPMENT FOR SALE

USED EQUIPMENT FOR SALE • Turbo Tig 33 Ice Maker, 98 model • M ycom N6WB Compressors w/125 HP motors skid mounted w/oil separators (used with Vogt P34AL ice makers) • Turbo CB38 Rake

(3) 40’ Insulated Containers Various screw conveyors and bagging equipment CALL SUZANNE DARDEN AT (770) 868-7791

FOR SALE

• Gentoo Block Press • S crew Conveyor Drive Packages for 9" and 12" conveyors (great condition) • P34AL x 1 ⅛" icc (1994) • 40 ton Frick tube ice maker, 1993, NH3 low side • Matthiesen stainless 3 x 5 reel

Kasten Bin (wood), perfect condition.

16' long x 7.9" wide x 58" from floor to leveling screw.

10' input auger with trough.

Matthiesen Bagger Model VL2, serial # 2433, 110 volts.

Good condition. Make offer.

Contact Doug Williams (205) 932-3700 206 6th St. SW, Fayette, AL 35555

• Hammer RBC with conveyor • Stainless 9" and 12" screw conveyors • 21' Hytrol belt conveyor • T urbo CB87 with plastic chain and sprockets and stainless steel flights • M orris 18 ton Tube Cube Maker, R22, 2006 model complete with evap condensor 1" ice • Vogt 218, rebuilt in 2005, complete with cooling tower • R AESCO single chamber palletizer, totally refurbished, $75,000.00

FOR SALE For sale: 2 Hamer 125 Tiers; 2 Posipullers.

One set is brand new – never been used: $3800 Other set only tied 75,000 bags: $3500.

Contact Donald Dalton Moultrie, GA (229) 873-4999

SNOWBLOWER FOR SALE

"NEW" KAMCO PARTS Ice Systems & Supplies Rock Hill, SC Toll free (800) 662-1273 or (803) 324-8791

(1) CF 48 SC Turbo Ice Maker “as is where is” (1) Containerized 15-20 Ton Auto Ice Rake w/ Control System

Use it for special events.

www.issionline.com

HARD TO FIND PARTS? Impossible to Get?

CALL FRANK!

If he doesn't have it and he can't get it, it can't be found!

• Shreds 300lbs blocks of ice into snow.

• MD Pneumatic Blower Model H46-5514 and a Lincoln Multiguard AC Motor.

• Frame is 364T RPM=1775 HP=60 Phase 3 INS B Max AMB 40 VOLTS 230/460 Ampere 154/77 • Serial # 2415744 • Approx weight - 3300lbs.

ANY QUESTIONS PLEASE CALL 239-633-6466 RUBEN

Compressors, Vilters, Eclips, MRI 90, York, Y & G Series HDI Compressors, Frick, York, Vilter ALSO large selection of Parts for Compressors, Block Plants.

We buy all types of used Ice making & Refrigeration Equipment COMER REFRIGERATION

(386) 328-1687 | (386) 325-0909 (fax) crsrefrigeration@aol.com

September 2014 │ REFRIGERATION Magazine 31

Classified ads

SOUTHEAST USED EQUIPMENT FOR SALE • V ogt 118, Mid-Tube, 5 Ton Ice Makers (2) • Vogt 218, Water-Cooled, Mid Tube • Vogt HE30, 3000lb Ice Makers • Vogt 4000 4000lb 7/8 A/C Ice Maker • Vogt 3000’s, 3000lb 7/8 W/C Ice Maker • Vogt P24AL Mid Tube, with Refrigeration • Vogt P34AL 7/8 Ice Maker with Refrigeration • Vogt P24AL’s 7/8 Ice Makers with Refrigeration (2) • Manitowoc Ice Cubers • Bateman #25 Ice Crushers (2) • Matthiesen Bagger Take-Off System • (2) Hamer 310 Form, Fill & Seal • Hamer 525 Form, Fill & Seal, with Wire Tie • 2006 C & R 20 Ton, Water-Cooled, Mid-Tube, Ammonia Ice Maker

• • • • • • • • • • • • • • • • • •

amer 125 Bag closer – Rebuilt (2) H Hamer 125 Bag closers Kamco 16 Ton Steel Side Ice Bin Kamco 20 Ton Moving Floor Bin Kamco Ten Ton Moving Floor Ice Bins MGR SD3000 Ice Bin Mannhardt 2801 Ice Bin Matthiesen 4800 Stainless Gravity Feed Bins Orbital 15 ton Ice Bin Walk-In Freezer 18x20x7 Walk-In Freezer 36x40x16 Walk-In Freezer 12x20x8 Type B Multi-System Control Panel JMC Baler Hog Ring Plier Staples (7 Cases) Baltimore Aircoil CXV-184 Vilter VSM-601 Single Screw Compressor Matthiesen HD Shaker

• • • • • • • • • • • • • • • • • •

7lb wicketed “mis-print” Ice Bags 16lb Wicketed “misprint” Ice Bags 10lb Cube Bags Belt Conveyor, Hytrol 21’ Belt Conveyor, Hytrol 11’ Belt Conveyor, Hytrol 10’ Belt Conveyor, Hytrol 6’ Model A Baltimore Aircoil CXV-184Vilter VSM-601 Single Screw Compressor Matthiesen HD Shaker 12x16 Galv. Screw Conveyor 9x14 Galv. Screw Conveyor 9x15 Screw Conveyor 9x18 Galv. Screw Conveyor Infra-Pak Stretch Wrappers Turbo Ice Sizer Predator “Highlight” Stretch Wrapper Magliner Ramp 28” x 13’ 4” 2006 C & R 20 Ton, Water-Cooled, Mid-Tube, Ammonia Ice Maker

AND MUCH MORE!

If you have “discontinued” ice bags, or used equipment you would like to sell PLEASE CALL. SEE OUR USED EQUIPMENT WEB PAGE AT WWW.AIEEXCHANGE.COM. Call for surplus ice!

Polar Temp Equipment Mike Landino - Toll free - 1-877-376-0367 E-mail (NEW ADDRESS): mlandino@polartemp.com Don’t forget to call if you have a quality piece of used equipment for sale.

MIDWEST FOR SALE Never been used, three years old Preza Mini, non-porous substrate ink-jet coating machine

1-800-325-3667

www.automaticice.com info@automaticice.com

USED EQUIPMENT FOR SALE

Includes installation videos and all manuals.

Paid $3000 but would like $1500.

• 2 – AIS Remanufactured Hamer 525FFS Complete with 125 Closing Head

Call Ray Lakey at (541) 891-0001 raymar@bendbroadband.com

• 1 – AIS Remanufactured Hamer 310FFS Complete with 125 Closing Head

SNO CAP SALES, INC.

St. Louis, MO | 636-225-6011 Carving Blocks For Sale

• 1 – AIS Remanufactured Matthiesen Automatic Blockpress Model 10-300 • 1 – AIS Remanufactured Hamer Ring Bag Closer with Stand • 1 – Used 1994 JMC Automatic Baler Model 800TG

Clinebell quality, boxed and palletized. We are centrally located and ship nationwide. The Choice is Crystal CLEAR.

• 1 – Vilter 8 Cylinder Compressor with 100 HP motor, non-working condition - $2000.00

Equipment For Sale

• 1 – Vilter 8 Cylinder Compressor with 125 HP motor, non-working condition - $2500.00

• Freezer slide in for pickup truck • Hytrol Conveyor System • 12 ft. Model A Conveyor • Galvanized 9 inch Screw Conveyor

32 REFRIGERATION Magazine │ September 2014

All listed equipment is in our Saint Louis, MO warehouse.

Other quality used equipment available.

Contact AIS for more information.

Classified ads

NORTHEAST USED EQUIPMENT FOR SALE 1-800-543-1581

Merchandiser Parts for all brands at competitive prices.

(877) 984-5945

VOGT ICE FOR SALE

5, 7, 16 & 40 lb. bags.

Water is lab tested for purity.

Delivery or Pick-up.

Six generations of quality.

www.modernice.com Ice Makers • Vogt Ice Maker P418, 20 Ton • Vogt Ice Maker P118 (3)

• Hamer Form, Fill & Seal 310 (3) • Hamer 525 with Closer • M atthiesen Heat Seal Bagger (Demo Unit) • Matthiesen Bulk Bagger

• V ogt Ice Maker P18XT (remanufactured) • Vogt Ice Maker M9000 • Vogt Ice Maker HE30 • Vogt Ice Maker HE40 (2)

• M atthiesen Magic Finger Bagger VL510 (used 3 weeks as loaner – Hamer 125 not included) • M atthiesen Automatic Take-Off Bagging System (includes Hamer 125) • Matthiesen Baler (3)

• V ogt Ice Maker CF40SCER 1986, 20 ton

Long Island Ice & Fuel Corp.

Call (631) 727-3010

FOR SALE 50 can block tank, 400lb. cans complete, $5000.

Mike or Joe at Mastro Ice Co.,

(412) 681-4423

or mastroice@aol.com

• V ogt Ice Maker CF144SC 1980, 60 ton

• M atthiesen Galvanized Heat Sealer (never used)

• V ogt Ice Maker CAR120 1980, 60 ton

• J MC Baler Model 1660295 (includes Hamer Ring Bag Closer)

• M orris Ice Maker TCIM, 125 HE, 40, A78 1996 - 40 ton

Handling

• I ce One Ice Maker – 5 ton (remanufactured) • Ice One Ice Maker • Manitowoc Ice Makers (3)

• M atthiesen Crusher 500 Galvanized (never used)

• K old Draft Ice Maker 361# (never used) • Galvanized Catwalk for Vogt P34 Packaging • H amer Form, Fill & Seal 535 upgraded to 540

• 1 2 ft. Stainless Auger & Shroud Cover • 9 x 20 Incline Screw Conveyor Galvanized w/ shroud cover • Shaker • 1 6” Z elevators (never used – designed to fill top load bagger)

FOR SALE

• Vogt P 118 R22 Mini Tube • 4 Star block makers • Kamco bin head w/chain and all associated hardware • 4 barrels for P118 with pumps and water tanks

Call (203) 376-8567

FOR SALE

ICE FOR SALE

Vogt Mini tube ice, 8, 20 & 40 lb. bags. All ice is screened, palletized & stretch wrapped.

We deliver or you pick up. Our water is treated with ozone for sterilization.

No Chlorine Added!

Martin's Ice Company Phone (717) 733-7968 or fax (717) 733-1981 PA

FOR SALE

- Matthiesen Live Bottom Bin, 8' x 20'. Only used three months.

- Kamco Bin 16 ton steel – Hamer 310, 1994.

- JMC Baler, 1990-1987 Turbo Block Press 360.

Plastic liners for clear block makers $1.14/ea Reusable droppans $5.25/ea Over 300 items in stock for Ice Carvers

Sea Isle Ice Co. Tel: (609) 263-8748

www.IceSculptingTools.com (440) 717-1940 September 2014 │ REFRIGERATION Magazine 33

Classified ads

SOUTHWEST BOTTLED WATER & PACKAGED ICE BUSINESS FOR SALE

USED MERCHANDISERS WANTED

(956) 831-3193

Contact: Ice King Ryan Maasen

In business for 42 years. Located in South Texas.

5 minutes from Mexico and 15 minutes from Padre Island.

at (480)

423-5464

ITC EQUIPMENT FOR SALE 1-800-599-4744 www.itcpack.com ICE MAKERS

BELT CONVEYORS

• Vogt P34AL w/ high side refrigeration

• 6’ - 30’ • Space Saver incline conveyor

• Morris 20 ton Nugget Ice Maker, R22, 460V, w/ stand and cooling tower • Vogt P118 & 9000 • Vogt DX6 • (2) 10 ton Frick, LS, low side only

RAKES

BLOCK MAKERS • B-56 w/4 HP condenser • Leer BL-39 w/ remote condenser

BAGGERS

REFRIGERATION

• Hamer 310 FFS (wire tie)

• 20 HP Krack Condenser • 6.5 HP Bohn w/ evap

Houston, TX

(1) Vogt P118 Reconditioned.

Runs on R404 Freon.

(1) Rebuilt CB P118 Call Charlie Bolton

(713) 643-0573 Houston, TX

• Hamer 125 & RC

BALERS

• JMC Fuse Air IV

• JMC w/ positive incline • Hamer 3 HD Bale-A-Matic

• Matthiesen heat seal

(713) 643-0573

FOR SALE

SNOW REEL/SHAKERS

• LMR 4200 Northstar rake

BAG CLOSERS

Vogt 6000 and Vogt 9000 Call Charlie Bolton

• SS Model 44 w/ 7’ SS Stand • 3x8’ SS Snow Reel w/ 13’ stand • 3x5’ GV Snow Reel w/ 10’ stand

• LMR 2900 Northstar rake

WANTED

FOR SALE: ICE PLANT, RETAIL WATER AND ICE STORE (936) 598-2761 www.crrefrig.com WE BUY ALL TYPES ICE MAKING EQUIPMENT. REBUILT 5, 10, 20 AND 40 TON TUBULAR ICE MAKERS, NEW TUBULAR ICE MAKERS AND ICE BAGGING MACHINES

34 REFRIGERATION Magazine │ September 2014

AZ Wholesale Water and Ice, a 23 year, highly successful operation. Ten years in the same Havasu City, AZ location. 20 ton Vogt Ice plant, retail water and ice store, block ice sales and steady customer base. Owner wants to retire. This golden opportunity also includes six delivery vehicles and too much other equipment to list, but everything in good order and condition. Will separate.

Contact Lee at (480) 688-1073

Come to the

IPIA 2014 GRAND EVENT World Packaged Ice Convention & Trade Show Orlando Florida October 28-31, 2014

Modern listens to your ideas, dreams, and visions for your plant and your business, and focuses our team’s assets to assist you in attaining those goals.

Business Consultation, Design and Layout, Installation, Start-Up, Maintenance and Repair Leer • Vogt • Hamer • Matthiesen • JMC • Bemis • Norcan • North Star Palletizers • Hand Trucks • Bags • Parts • Supplies

Visit our booth in Orlando…

We look forward to talking to you about your dreams for your plant!

I C E E Q U I P M E N T A N D SUPPLY

1.800.543.1581 www.modernice.com

E

F

R E E Z

FORCE T E C H N I C A L S E RV I C E S September 2014 │ REFRIGERATION Magazine 35

36 REFRIGERATION Magazine │ September 2014