Resource Guide - Cedar View Rehabilitation & Healthcare Center

Who We Are

Welcome to Cedar View Rehabilitation and Healthcare Center, a 100-bed skilled nursing facility serving the community’s subacute rehabilitative and long term care needs with distinction.

Located in the heart of residential Methuen near Holy Family Hospital, Cedar View is a warm and welcoming setting where every patient is made to feel at home. Many of our dedicated caregivers are local residents who have been with us for two decades or more. Radiating a strong sense of concern and compassion, our staff treats every patient as a dear relative. It is our clinical expertise combined with our genuine family approach and strong sense of community that set us apart.

Our superb inpatient rehab program is recognized for successfully reducing hospital readmissions and restoring physical function to individuals recovering from surgery or illness.

Our Mission

Cedar View strives to provide a superior experience and exceptional outcomes for patients, residents and families through progressive, innovative care, advanced technology and investment in service excellence. Highly motivated staff work to inspire our residents to live life to the fullest, offering an active, exciting and warm environment.

Cedar View's steadfast commitment is to help our patients and residents live the best possible lives through a wide range of exceptional healthcare services that are personalized to their needs, in our distinctive uplifting environment of comfort and genuine warmth.

Adhering to the highest standard, and dedicated to delivering an unsurpassed level of care, we are committed to introducing innovative programs, harnessing the power of state of the art healthcare technology and believe that a consistent level of integrity is the cornerstone of our success.

&ALL THIS MORE

Our Advanced Clinical Services Include:

• Subacute Care

• Physical Therapy

• Occupational Therapy

• Speech Therapy

• Orthopedic Rehabilitation

• Stroke Recovery

• Cardiac Care

• Wound Care

• Pulmonary Care

• 24/7 Skilled Nursing Care

• Restorative Care

• Respiratory Therapy

• IV Therapy

• Hispanic Cultural Program

• Respite Care

• Urgent SNF™ Stabilization Program

• Care Navigation™

Specialty Programming

Whether one is recovering from surgery or illness, our innovative programs effectively deliver optimal short term rehabilitation outcomes.

Utilizing the latest clinical protocols and rehabilitation technology, our stellar interdisciplinary team of therapists, nurses and doctors ensures an all encompassing continuum of care focused on every patient’s physical, social and emotional well-being.

Partnering with leading physicians from local hospitals offers the continuity and continuum of advanced care from the hospital to our center.

Our goal is to provide the medical expertise and personal support to help patients get well, be well and stay well.

Pulmonary Care

Our physician led program, under the direction of Merrimack Valley Pulmonary Associates, is focused on helping patients achieve the most active life possible despite any cardiopulmonary diagnoses and physical limitations. We tailor our program for individuals with pulmonary disease, with diagnoses such as: COPD, post heart and lung transplants, emphysema, acute myocardial infarctions and acute respiratory failure.

Our program features:

• Team consults by our board certified pulmonologists

• Tracheostomy care and management

• 7 Days per week therapy services as prescribed

• CPAP/BiPAP and oxygen therapies

• Nebulizer therapy and metered dose inhalers

• Oximetry monitoring and recording

• IV Lasix and Solu-Medrol

• Comprehensive pulmonary education/training for patients and family members

• Case management and discharge planning

• Coordination of home care services including Care Navigation™ Program

• 24/7 admissions direct from the ER

Dr. Pisick is board-certified in pulmonary medicine and internal medicine, and is a founding physician of the Merrimack Valley Pulmonary Associates practice.

Wound Care

Cedar View is a VOHRA Wound Care Center of excellence!

Dr. Virginia S. Barrow, MD provides bedside care at Cedar View and is responsible for leading, teaching, and collaborating with our clinical team regarding wound care. Through her stewardship, Cedar View has earned a Wound Management Certification from VOHRA Wound Physicians. Dr. Barrow rounds weekly at Cedar View to assess, treat and create care plans for patients admitted with wound care needs.

Wound care and treatment is an important process to avoid serious complications. Without proper care by a wound care specialist, a wound can turn into serious infections.

Dr. Virginia S. Barrow, MD

Lori Ann Cole Certified Wound Care Nurse

Hispanic Cultural Program

The Hispanic Cultural program helps our patients feel at home in a familiar environment in their language.

Offering:

• Spanish menu (variety of foods from different countries of our culture)

• Celebration of Hispanic holidays

• Religious activities and services

• Spanish television channels (novels + sports)

• A person in charge of communication between doctors, nurses and Cedar View

• Interpreter for meetings when the patient needs it (previously coordinated by social or family services)

• Information in the native language

• Family Rewards Program

The patient partnership.

In partnership with our patients and or responsible party, every member of the team works collaboratively to develop an effective Care Navigation plan. Our belief in providing a better patient experience through quality and satisfaction will ensure successful navigation through the health care continuum.

Roadmap to successful navigation:

• Patient-centered needs/preferences identified on admission with assessments and continues throughout the stay

• Choosing the appropriate placement in the Marquis continuum

• Provides financial resources

Patient experience and outcomes:

• Provides patients and families with verbal and written information about available community resources

• Prepares the patient and caregiver for a successful discharge

• Considers the patient’s medical needs and social determinants of health

• Includes ongoing partnership between the patient, family, and Interdisciplinary team

• Engages the patient and caregiver in education

• Enhanced Home Health Strategic Networks

• Furnishes the patient’s primary care physician with a synopsis of care

• Reduced risk associated with re-hospitalization

We Are Agency Free

What does that mean for you?

Continuity of Care

All direct care staff are employees of Cedar View which allows for staff to get to know the residents and detect even the smallest changes in you or your loved ones.

Cutting-Edge Care Standards

All employees are held to the highest quality standards in the industry, putting your mind at ease that your loved one is cared for at the highest quality possible.

Comfort, Experience & Engagement

24 hour hospitality line available to residents and family membersensuring all the comforts of home

Life enriching activities programming catering to all functional levels

Beautician and barber in center services

In center television network

Interactive RESTORE therapy program

Diverse menu and dining services to accommodate all taste preferences as well as an always available menu

Care safety approach to care provision guided and directed by infectious disease specialists

Medical access and communication

Multi specialty physician access

Psychiatry/psychotherapy offerings based on skilled needs of resident

In center multi discipline therapy offerings based on skilled needs of resident

Monthly medical director call offering center level updates and Q&A opportunities

Our Insurance Contracts

In an effort to best serve you, we are extensively contracted with the following managed care products:

• Aetna

• AARP

• BCBSMA

• Cigna

• Humana

• Commonwealth Care Alliance

• Harvard Pilgrim Health care

• Medicare

• Medicaid

• SWH

• Tufts

• United Healthcare

We understand that navigating insurance can be complex and overwhelming, which is why our dedicated team is committed to providing you with the guidance you need. From explaining policy options to helping you complete necessary paperwork, our staff is well-equipped to assist you every step of the way. We are here to answer your questions, address any concerns, and ensure that you have a smooth and informed experience.

URGENT SNFTM NEW ENGLAND REGION

PLACEMENT SERVICE

DIAGNOSES / SIGNS AND SYMPTOMS* FOR URGENT SNF and DIRECT ADMISSION SERVICE QUALIFICATION:

• Ambulation Dysfunction

• Falls

• IV Therapy

• Uncontrolled Diabetes

• Exacerbation of CHF

• Dialysis

• Change in Mental Status

• Exacerbation of COPD

• Dehydration

• UTI

• Weakness

• Uncontrolled Nausea

• Failure to Thrive

* Please Note: List of Diagnoses is not an inclusive list

24/7 Dedicated Line: 1.844. 262. 7784

The Urgent SNF Service at Marquis Health Consulting Services supports a global health care expectation for the right provision of care in the right place at the right time.Therefore, our solution driven service aims to provide an alternative option to individuals not meeting acute admission criteria, however requiring and/or benefiting from supervisory skilled rehabilitation services, skilled nursing oversight or stabilization.

URGENT SNF

PAYMENT

OPTIONS:

Medicare

Primary:

CMS WAIVER PLACEMENT

HMO: Willingness to accept without prior authorization with select HMO/ MCO

Private Pay: Reduced Private Pay All Inclusive Rate promoting the stabilization often necessary to avoid repeat and unnecessary ER/ED visits. All-inclusive services include room/board, meals, therapy and nursing services.

Aspen

Blueberry

The

Briarwood

Cedar

Chestnut

Mont

North

River

Webster

56 Webster

Rockland, MA 02370 781.871.0555 • websterparkhealthcare.com

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A Peek Inside Cedar View