Resource Guide - Chestnut Woods Rehabilitation & Healthcare Center

Our Mission

Chestnut Woods strives to provide a superior experience and exceptional outcomes for patients, residents and families through progressive, innovative care, advanced technology and investment in service excellence. Highly motivated staff work to inspire our residents to live life to the fullest, offering an active, exciting and warm environment.

Chestnut Woods's steadfast commitment is to help our patients and residents live the best possible lives through a wide range of exceptional healthcare services that are personalized to their needs, in our distinctive uplifting environment of comfort and genuine warmth.

Adhering to the highest standard, and dedicated to delivering an unsurpassed level of care, we are committed to introducing innovative programs, harnessing the power of state of the art healthcare technology and believe that a consistent level of integrity is the cornerstone of our success.

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Who We Are

Welcome to Chestnut Woods Rehabilitation & Healthcare Center, one of the area’s top-rated healthcare centers. We are proud to serve the community’s subacute rehabilitative and long term care needs with distinction.

Our strong hospital partnerships ensure a smooth transition for those in need of post acute and surgical care. Under the guidance of our expert therapists, patients rapidly regain their mobility and achieve independence as they prepare for their return home. In conjunction with our subacute specialization in cardiopulmonary care, we take pride in our revolutionary Care Navigation™ model and URGENT SNF™ Stabilization Program. Our goal is to provide the medical expertise and personal support to help residents get well, be well and stay well.

We go above and beyond to create a warm and welcoming setting where every patient is made to feel at home. Radiating a strong sense of concern and compassion, our staff treats every patient as a dear relative.

Our Insurance Contracts

In an effort to best serve you, in addition to Medicare and Medicaid, we are extensively contracted with the following managed care products:

• Aetna

• BMC WellSense Health Plan

• Cigna

• Clover

• Commonwealth Care Alliance

• Fallon Health Plan

• Harvard Pilgrim Health care

• MGB Health Plan

• NHP

• TFL

• TMP

• United Healthcare

• VA CCN

• Veterans Administration

• Health Net Federal Services

• Tufts

• WellCare Medical National

We understand that navigating insurance can be complex and overwhelming, which is why our dedicated team is committed to providing you with the guidance you need. From explaining policy options to helping you complete necessary paperwork, our staff is well-equipped to assist you every step of the way. We are here to answer your questions, address any concerns, and ensure that you have a smooth and informed experience.

Our advanced clinical services include:

• Post-Operative Subacute Care

• 24/7 Skilled Nursing Care

• Physical Therapy

• Occupational Therapy

• Speech Therapy

• Orthopedic Rehabilitation

• Pulmonary Care

• Wound Care

• Stroke Recovery

• Diabetic Care

• Bariatric Care

• Restorative Care

• IV Therapy

&ALL THIS MORE

• Respite Care

• Therapeutic Recreation

• Urgent SNF™ Stabilization Program

• Care Navigation™

Specialty Programming

Whether one is recovering from surgery or illness, our innovative programs effectively deliver optimal short term rehabilitation outcomes.

Utilizing the latest clinical protocols and rehabilitation technology, our stellar interdisciplinary team of therapists, nurses and doctors ensures an all encompassing continuum of care focused on every patient’s physical, social and emotional well-being.

Partnering with leading physicians from local hospitals offers the continuity and continuum of advanced care from the hospital to our center.

Our goal is to provide the medical expertise and personal support to help patients get well, be well and stay well.

Pulmonary Care

Our physician led program, under the direction of Dr. Ansari, is focused on helping patients achieve the most active life possible despite any cardiopulmonary diagnoses and physical limitations. We tailor our program for individuals with pulmonary disease, with diagnoses such as: COPD, post heart and lung transplants, emphysema, acute myocardial infarctions and acute respiratory failure.

Our comprehensive program features:

• Team consults by our board-certified cardiologists & pulmonologists

• Advanced cardiac life support (ACLS) certified nurses

• 7-day-per-week therapy services as ordered

• 5-days/week –respiratory therapy services (mondayfriday)

• 24/7 access to laboratory & radiology services

• Tracheostomy care & management

• EKGs on-site

• Wide range of oxygen therapies including liquid oxygen

• Remote telemetry

• Nebulizer therapies

• Pacemaker assessment and monitoring

• ZOLL lifevest

• LVAD

• Trilogy

• IV Lasix and Solu-Medrol

• Hepa-filter systems

• BiPAP/CPAP

• Bladder scanning

• Comprehensive cardiac and pulmonary education/training for patients and family members

• Cardiac diet and education overseen by on-site dietician

• Case management and discharge planning

• Coordination of home care services including Care Navigation™ Program

• 24/7 admissions direct from the ER

Subacute Rehab

At Chestnut Woods we are dedicated to proactively addressing your rehabilitation needs in a modern and tranquil setting. Reflective of our approach, we start planning your discharge immediately upon admission. Individualized care plans are crafted to ensure optimal healing – fully preparing you for your return home.

Geared towards individuals recovering from orthopedic surgery, stroke, cardiac or pulmonary condition – our goal is to restore independence and maximum function. To get you back to yourself and home as soon as possible, we deliver cutting-edge therapies 7 days a week! Our expert rehab professionals craft custom rehabilitation regimens utilizing the latest rehab technology and techniques to accelerate your recovery.

Our intensive subacute rehabilitation program features:

• Physical, occupational & speech therapy 7 days a week

• Expansive rehabilitation gym with latest rehab equipment

• Smart car for transfer training

• Large transitional therapy suite

• Expert team of therapists

• Individualized plan of care

• Onsite physician & specialists consults

• Case management & discharge planning

The patient partnership.

In partnership with our patients and or responsible party, every member of the team works collaboratively to develop an effective Care Navigation plan. Our belief in providing a better patient experience through quality and satisfaction will ensure successful navigation through the health care continuum.

Roadmap to successful navigation:

• Patient-centered needs/preferences identified on admission with assessments and continues throughout the stay

• Choosing the appropriate placement in the Marquis continuum

• Provides financial resources

Patient experience and outcomes:

• Provides patients and families with verbal and written information about available community resources

• Prepares the patient and caregiver for a successful discharge

• Considers the patient’s medical needs and social determinants of health

• Includes ongoing partnership between the patient, family, and Interdisciplinary team

• Engages the patient and caregiver in education

• Enhanced Home Health Strategic Networks

• Furnishes the patient’s primary care physician with a synopsis of care

• Reduced risk associated with re-hospitalization

Comfort, Experience & Engagement

24 hour hospitality line available to residents and family membersensuring all the comforts of home

Life enriching activities programming catering to all functional levels

Beautician and barber in center services

In center television network

Interactive RESTORE therapy program

Diverse menu and dining services to accommodate all taste preferences as well as an always available menu

Care safety approach to care provision guided and directed by infectious disease specialists

Medical access and communication

Multi specialty physician access

Psychiatry/psychotherapy offerings based on skilled needs of resident

In center multi discipline therapy offerings based on skilled needs of resident

Monthly medical director call offering center level updates and Q&A opportunities

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Cedar View Rehab & Healthcare 480 Jackson St, Methuen, MA 01844 978.686.3906 • cedarviewrehab.com

Chestnut Woods Rehab & Healthcare 73 Chestnut St, Saugus, MA 01906 781.233.8123 • chestnutwoodsrehab.com

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URGENT SNFTM NEW ENGLAND

REGION PLACEMENT SERVICE

DIAGNOSES / SIGNS AND SYMPTOMS* FOR URGENT SNF and DIRECT ADMISSION SERVICE QUALIFICATION:

• Ambulation Dysfunction

• Falls

• IV Therapy

• Uncontrolled Diabetes

• Exacerbation of CHF

• Dialysis

• Change in Mental Status

• Exacerbation of COPD

• Dehydration

• UTI

• Weakness

• Uncontrolled Nausea

• Failure to Thrive

* Please Note: List of Diagnoses is not an inclusive list

24/7 Dedicated Line:

1.844. 262. 7784

The Urgent SNF Service at Marquis Health Consulting Services supports a global health care expectation for the right provision of care in the right place at the right time.Therefore, our solution driven service aims to provide an alternative option to individuals not meeting acute admission criteria, however requiring and/or benefiting from supervisory skilled rehabilitation services, skilled nursing oversight or stabilization.

URGENT SNF PAYMENT OPTIONS:

Medicare A: (qualified 3 night) stay within 30 days

HMO: Willingness to accept without prior authorization with select HMO/ MCO

Private Pay: Reduced Private Pay All Inclusive Rate promoting the stabilization often necessary to avoid repeat and unnecessary ER/ED visits. All-inclusive services include room/board, meals, therapy and nursing services.