Resource Guide - Webster Park Rehabilitation & Healthcare Center

Our Mission

Webster Park strives to provide a superior experience and exceptional outcomes for patients, residents and families through progressive, innovative care, advanced technology and investment in service excellence. Highly motivated staff work to inspire our residents to live life to the fullest, offering an active, exciting and warm environment.

As a proud member of the Marquis Health Consulting Services family and its three-generation track record of revolutionizing healthcare facilities, Webster Park's steadfast commitment is to help our patients and residents live the best possible lives through a wide range of exceptional healthcare services that are personalized to their needs, in our distinctive uplifting environment of comfort and genuine warmth.

Adhering to the highest standard, and dedicated to delivering an unsurpassed level of care, we are committed to introducing innovative programs, harnessing the power of state of the art healthcare technology and believe that a consistent level of integrity is the cornerstone of our success.

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Our Advanced Clinical Services Include:

• Post-Operative Subacute Care

• 24/7 Skilled Nursing

• Physical Therapy

• Occupational Therapy

• Speech Therapy

• Cardiac Program with AHA Certification

• Orthopedic Rehabilitation

• Pulmonary Care

• Wound Care

• Diabetic Care

• Bariatric Care

• Restorative Care

• IV Therapy

• Therapeutic Recreation

• Respite Care

Specialty Programming

Whether one is recovering from surgery or illness, our innovative programs effectively deliver optimal short term rehabilitation outcomes.

Utilizing the latest clinical protocols and rehabilitation technology, our stellar interdisciplinary team of therapists, nurses and doctors ensures an all encompassing continuum of care focused on every patient’s physical, social and emotional well-being.

Partnering with leading physicians from local hospitals offers the continuity and continuum of advanced care from the hospital to our center.

Our goal is to provide the medical expertise and personal support to help patients get well, be well and stay well.

Post-Acute Care

At Webster Park we are dedicated to proactively addressing your post-acute rehab needs in a modern and tranquil care setting. Our newly built Post-Acute Care Unit (PACU) featuring an 1800 sq. ft. rehab gym, the most advanced equipment, and a model ADL (Activities of Daily Living) suite, offers an ideal environment to help you regain your functionality and relearn the skills of daily living, fully preparing you for your return home. Reflective of our approach, we start planning your discharge immediately upon admission. With physical and occupational therapy delivered daily, our expert team of therapists uses the latest rehab technology and techniques to accelerate your recovery.

Our new PACU features:

• 23 beds

• 11 private rooms

• Piped-in oxygen

• In-wall suctioning

• Speech, occupational & physical therapy 7 days per week

• Expansive state-of-the-art rehabilitation gym

• Latest rehab equipment including smart car for transfer training

• Model ADL suite

Empowering you to return home.

• Expert team of therapists

• Cardiopulmonary program

• Full-time respiratory therapist

• On staff pulmonologist

• On staff cardiologist

• Remote telemetry monitoring

• Individualized care plans

• Consulting specialists

• Coordination of post-discharge care

Cardiopulmonary Care

Our physician led Cardiopulmonary Care program, under the direction of Dr. Sridhar Dasari, is focused on helping patients achieve the most active life possible despite any cardiopulmonary diagnoses and/or physical limitations. To best meet the needs of our pulmonary patients, our newly built state-of-the-art Post-Acute Care Unit features piped-in oxygen and in-wall suctioning.

We tailor our program for individuals with heart disease and pulmonary disease, with diagnoses such as: CHF, COPD, post heart and lung transplants, emphysema, acute myocardial infarctions and acute respiratory failure.

Our comprehensive program features:

• Team consults by our board certified cardiologists & pulmonologists

• Rapid response team (RN, ACLS, BLS & full-time respiratory therapist)

• 7-day-per-week therapy services as ordered

• 24/7 access to laboratory & radiology services

• Tracheostomy care & management

• On-site & full-time respiratory therapy

• Wide range of oxygen therapies

• Piped-in oxygen

• In-wall suctioning

• Nebulizer therapies

• Anti-coagulation checks on-site

• IV Lasix & Solu-Medrol

• Comprehensive education/training for patients & family members

• Case management & planning

• Coordination of home care services including Care Navigation™ Program

• 24/7 admissions direct from the ER

Our program aims to improve pulmonary health, reduce disability, enhance activity participation, and promote independence and life quality. We offer medical expertise and personal support to facilitate residents' recovery and overall well-being.

URGENT SNFTM NEW ENGLAND REGION

PLACEMENT SERVICE

DIAGNOSES / SIGNS AND SYMPTOMS* FOR URGENT SNF and DIRECT ADMISSION SERVICE QUALIFICATION:

• Ambulation Dysfunction

• Falls

• IV Therapy

• Uncontrolled Diabetes

• Exacerbation of CHF

• Dialysis

• Change in Mental Status

• Exacerbation of COPD

• Dehydration

• UTI

• Weakness

• Uncontrolled Nausea

• Failure to Thrive

* Please Note: List of Diagnoses is not an inclusive list

24/7 Dedicated Line:

1.844. 262. 7784

The Urgent SNF Service at Marquis Health Consulting Services supports a global health care expectation for the right provision of care in the right place at the right time.Therefore, our solution driven service aims to provide an alternative option to individuals not meeting acute admission criteria, however requiring and/or benefiting from supervisory skilled rehabilitation services, skilled nursing oversight or stabilization.

URGENT SNF PAYMENT

OPTIONS:

Medicare

Primary:

CMS WAIVER PLACEMENT

HMO: Willingness to accept without prior authorization with select HMO/ MCO

Private Pay: Reduced Private Pay All Inclusive Rate promoting the stabilization often necessary to avoid repeat and unnecessary ER/ED visits. All-inclusive services include room/board, meals, therapy and nursing services.

The patient partnership.

In partnership with our patients and or responsible party, every member of the team works collaboratively to develop an effective Care Navigation plan. Our belief in providing a better patient experience through quality and satisfaction will ensure successful navigation through the health care continuum.

Roadmap to successful navigation:

• Patient-centered needs/preferences identified on admission with assessments and continues throughout the stay

• Choosing the appropriate placement in the Marquis continuum

• Provides financial resources

Patient experience and outcomes:

• Provides patients and families with verbal and written information about available community resources

• Prepares the patient and caregiver for a successful discharge

• Considers the patient’s medical needs and social determinants of health

• Includes ongoing partnership between the patient, family, and Interdisciplinary team

• Engages the patient and caregiver in education

• Enhanced Home Health Strategic Networks

• Furnishes the patient’s primary care physician with a synopsis of care

• Reduced risk associated with re-hospitalization

What AHA Certification Means for You

Ensuring stronger rehabilitation outcomes and improved quality of life!

For patients:

• Comprehensive education on how to live more independently with less flareups of their disease.

• Access to centers focused on treating heart failure and its co- morbidities.

• Confidence that the centers can provide the most effective heart failure treatment strategies.

• Assurance that the center has been vettedand is recognized by the American Heart Association, based on professional evaluation criteria designed by heart failure experts.

For referring hospitals:

• The care a patient receives impacts readmission rates (+ or -), Skilled Nursing Facility Heart Failure certification program can help reduce unnecessary readmissions and save substantial amount of money.

• Improves care coordination and communication between the Hospital and SNF(s), in turn enhancing the continuum of care for the patient for improved outcomes.

• Gives the hospital assurance that the patient will have strong continuity of care.

• Gives the patient piece of mind that the hospital has developed a program that provides excellent care throughout their treatment.

• The hospital can have confidence that our SNF has been highly vetted by AHA experts.

Comfort, Experience & Engagement

24 hour hospitality line available to residents and family membersensuring all the comforts of home

Life enriching activities programming catering to all functional levels

Beautician and barber in center services

In center television network

Interactive RESTORE therapy program

Diverse menu and dining services to accommodate all taste preferences as well as an always available menu

Care safety approach to care provision guided and directed by infectious disease specialists

Medical access and communication

Multi specialty physician access

Psychiatry/psychotherapy offerings based on skilled needs of resident

In center multi discipline therapy offerings based on skilled needs of resident

Monthly medical director call offering center level updates and Q&A opportunities

Our Insurance Contracts

In an effort to best serve you, we are extensively contracted with the following managed care products:

• Aetna

• BCBSMA

• BMC Commercial WellSense

• BMC Medicaid WellSense

• Cigna

• Clover

• Commonwealth Care Alliance

• Fallon Health Plan

• Harvard Pilgrim Health care

• MGB Health Plan

• NHP

• Senior Whole Health

• Tufts

• United Healthcare

• VA CNN

• Veterans Administration

• WellCare Medicare National

We understand that navigating insurance can be complex and overwhelming, which is why our dedicated team is committed to providing you with the guidance you need. From explaining policy options to helping you complete necessary paperwork, our staff is well-equipped to assist you every step of the way. We are here to answer your questions, address any concerns, and ensure that you have a smooth and informed experience.

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Our Insurance

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Heritage Hills Rehab & Healthcare 80 Douglas Pike, Smithfield, RI 02917 401.231.2700 • heritagehillsrehab.com

Riverview Rehab & Healthcare 546 Main St, Coventry, RI 02816 401.821.6837 • riverviewrehabhc.com

Westerly Rehab & Healthcare 280 High St, Westerly, RI 02891 401.348.0020 • westerlyrehab.com