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RACE TO THE FINISH COVER STORY
New Kids on the Block By Jeff Breeze The automotive industry is one of the fastest moving places in the country, whether it is the adaptation of technology or the acceleration of vehicles driving away in the hands of new owners. It can also be tortoise slow when it comes to personnel turnover with people securely in jobs for generations, and at many events it is the same faces with a little less hair and a little less ornate necktie. New blood always flows
into
the
in-
dustry as well, with demand for service technicians always high, and for people who can bridge the traditions of a dealership with rapidly changing technology and new processes. The people who ascend highest are often those who spent formative years inside stores with family members and who have cars in their blood. While the three people that we are featuring all have the title of General Manager at this point, they each have taken a different path to get to where they are. AUGUST 2020
Alex Ciccolo
General Manager, Porsche Norwell When you grow up with an uncle, and godfather, like Ray Ciccolo, it is bound to make a significant impression, and for Alex Ciccolo it certainly did. While his path to proving his mettle went through a few different dealerships, he has transformed Porsche in Massachusetts in his few years at the helm. “I always really looked up to my uncle. Ever since I was a little
Massachusetts Auto Dealer www.msada.org
