Australian Plumbing - Summer 2022

NO MORE OF THIS

Abey’s new Space Saver with Self Closing Waste Valve has been designed for bathroom basins to give you back your valuable vanity space. Bulky ugly waste traps are a thing of the past. Low profile in design the Space Saver Waste valve brings the pipe plumbing straight to the back of your vanity giving you more storage space below the basin cabinet.

Unlike traditional traps that uses a water trap within a bulky ‘U’ bend pipe, Abey’s Space Save has an internal membrane which opens under water pressure to allow discharge to flow freely and then closes to form a seal to prevent foul odour or sewer gas entering the building.

WV-1-A Horizontal Waterless Trap

Welcome

As the year draws to a close, many young people are celebrating the end of their secondary education and considering what the future might hold for them. Some will have a strong idea about what they want to do next, especially multi-generational plumbers who were practically born into the profession and have blue glue running through their veins!

But for most, unless they already know someone in our industry, the rewards of a plumbing career might not be considered. Unfortunately, this is often compounded by the lack of familiarity that many schools have with professional trades, resulting in their career programs and advice often pointing students toward university.

Both higher education pathways are needed in our industry but in terms of what they comprise, it’s worth reflecting on the magnitude of what students doing a plumbing apprenticeship achieve. A plumbing qualification is a very significant commitment. On graduation, plumbing apprentices have completed a four-year qualification comprising more than 1,300 hours formal education; studying 75 separate competencies and passing more than 200 formal assessments. This is supplemented by a practical focus of more than 5,700 hours supervision, guidance and best practice training on sites, working with their hands and minds, using the knowledge they have gained in real-time conditions.

The four years of a plumbing apprenticeship are an opportunity to be paid a decent wage to study, to finish a qualification without a study debt and enter a profession where there is practically guaranteed employment over coming decades due to the shortage of qualified and experienced plumbers needed to

protect the health and sanitation of our nation by building and maintaining Australia’s infrastructure.

We can all encourage young adults to consider a career in plumbing, whether it’s a conversation with your own family, a chat at the local sporting club, participating in careers events at your local secondary school or putting on an apprentice yourself. This edition of Australian Plumbing has a focus on plumbing careers, with an interview of a very passionate proponent of plumbing careers and ongoing professional development. Through this article, we hope to provide members and readers with information to start a discussion.

You never know, your conversation with someone may be the influence they need to join our great industry. Finally, we take this opportunity to wish everyone in the Master Plumbers’ family, and their loved ones, a safe and enjoyable break over Christmas and New Year and hope you can take some time to rest and recharge for an exciting 2023.

Dowsett Immediate Past President, Master Plumbers Peter Daly Chief Executive Officer, Master Plumbers

Members of Master Plumbers will have seen that after 10 years as President, Scott Dowsett is stepping back from official duties with Norm Anderson moving into the Presidency. Scott has overseen an unheralded period of transformation for Master Plumbers and the broader industry and the Association pays tribute to the enormous contribution and influence he has made and will continue to make as our Immediate Past President.

Scott

from the President and CEO

We can all encourage young adults to consider a career in plumbing

Your turn to fix the problem

Scott Dowsett, former President of Master Plumbers, left school at about 14 and started work in his father’s business.

“My story is not unique,” Scott says. “My dad was a plumber, along with his two brothers, therefore making me a second-generation plumber, so I always wanted to be a plumber.

“I left school, not because I didn’t like school, but because I found my passion… Plumbing fascinated me as a young kid, and it still fascinates me today.”

The problem, as Scott sees it, is that the options and benefits for a plumbing career are not known. There are no longer the technical colleges that in the past shone a light on the trades. Secondary schools are now streaming kids toward universities. And plumbers, including plumbing leaders, are not vocal enough about their vocation.

“In Australia, we closed the tech schools and put all our effort into academic learning, paving the way to university and professional services,” Scott observes. “They say VCAL (Victorian Certificate of Applied Learning) is an option, but in my opinion, and in our business’s, it really is not appropriate training or learning for a trade. Society has really dropped their promotion of trades as a career. The success stories we hold up at schools are not those of people in trades. People may not see plumbing as a hip, cool career, where you can wear designer shirts, jackets or even rock a cool watch. In the early years, there is no doubt I used to shy away from disclosing my employment, often either changing the subject or at least trying to put an alternative spin or upsell of my chosen profession.”

It is hard to believe Scott, a highly successful plumber, business owner and entrepreneur with a strong social heart, would have ever downplayed his passion. Scott now lays claim to more than 36 years’ experience in the commercial plumbing industry. He started his own company in 1992 and joined forces with Chadd Cooke to form Cooke and Dowsett in 2008. The company, which celebrates its 30th anniversary this year, now works across the nation, has undertaken acquisitions and created successful start-ups.

In the past year, Cooke and Dowsett have worked on the GMHBA Stadium in Geelong (having worked on the past four stages), CSL Headquarters, Sunshine Hospital and early works at the Arts Centre Melbourne in Victoria; Queen’s Wharf Casino, B+BUS Properties 443 Queens St in Brisbane; Murdoch Sixty-1 Fifty, Ritz Carlton – EQ, and Broome TAFE in Western Australia; Mainfreight Logistics

warehouse and Bunnings Murray Bridge in South Australia; Parliament Square in Tasmania; Dubbo Hospital and Batemans Bay Aquatic Centre in NSW; and Indigo Hotel & Apartments in New Zealand. Despite, COVID-19, supply chain challenges, increased costs and the collapse of some major construction businesses, Cooke and Dowsett, like many in the plumbing industry, have a healthy forward order book and a solid weighted pipeline of opportunities.

Scott has served on the Master Plumbers National Council since 2010 and as President from 2013 until November this year. He has been a committee member of the Major Contractors’ Division since 2006 and is the current Chairman. Scott was also a Director of Master Plumbers Australia and New Zealand Ltd.

Scott has always used his voice to encourage more people in the industry to fly the flag for plumbing. Now he wants you to join him.

“We need to remember to use our own networks to promote plumbing. As family members and magazine readers, we need to talk to families and friends. We need to get proud and hold the flag up.

“Plumbing is only one of two licenced trades left; Plumbing and Electrical,” Scott adds.

“It is not a bad earner once you get your ticket. Doctors stay in school until they’re 28, whereas many of the kids that enter plumbing can buy their first house at 25.”

Plumbers can also travel and work worldwide, with plumbing one of the most in-demand professions. “You can have fun and still plumb,” Scott says.

Plumbing often takes a back seat in policy-makers’ minds and yet it is a catalytic function in terms of good public health, a strong construction sector, and a thriving economy

The plumbing industry has a problem. We don’t have enough apprentices entering our incredible trade. And yet, we have an abundance of work in the pipeline, schemes to attract apprentices and great pay once qualified. So, what can we do to grow our future workforce?

“Plumbing also has many streams that people are not aware of. Once you get your ticket, you can specialise in many areas: you can start your own small business; you can be a sub-contractor and move around; and you can branch out into hydraulic/civil design, estimating/cost planning, site management and project management. And the best bit, the industry is a staunch supporter of continuous learning. You can get off the training elevator, whenever you like.

“There is a sweet spot for everyone,” Scott says.

Master Plumbers CEO, Peter Daly, says there is more to plumbing than most people understand. In the Master Plumbers policy statement released prior to last month’s Victorian State Election, he said the plumbing industry underpins the key areas of economic, health, community and environmental policies.

“Plumbing often takes a back seat in policy-makers’ minds and yet it is a catalytic function in terms of good public health, a strong construction sector and a thriving economy.”

A well-functioning plumbing industry is vital to Victoria - now more than at any time in Victoria’s history.

“The Victorian economy is still recovering from COVID, lingering supply chain issues and labour shortages,” Peter says.

“Governments, state and federal, have a very significant infrastructure demand in major transport projects, social housing, health and community infrastructure – as well as ongoing demand for homes and services – all of which provides long-term prospects for our industry if we can work through these challenges as we fully expect to.”

“Plumbing skills are going to be key to the economic recovery and will be in increasingly high demand,” Peter says.

The Victorian economy is also about to embark on one of the most ambitious structural adjustment projects ever undertaken in Australia. Victoria has set ambitious targets to reduce its greenhouse gas emissions by 28 to

33 per cent by 2025 and 45 to 50 per cent by 2030. More than 15 per cent of Victoria’s carbon emissions come from natural gas, which is extensively used in Victoria for cooking, hot water and heating. “This will require more plumbers and many new skills in our industry,” Peter says.

In his election night speech late last month, the re-elected Premier Daniel Andrews spoke of the importance of trades, including apprenticeships, and through his campaign he had spoken of the need for more secure jobs; a reinvention of the loyal workplace and the loyal worker.

But it is not just one party or one level of government supporting trades. The former Liberal Federal Government injected another $365 million into tradies’ apprenticeships in a pre-budget pitch to voters. This was an extension of the Boosting Apprenticeship Commencement scheme, which launched in 2020 to create another 35,000 apprenticeships.

Now, under a Labor Federal Government, apprentices still feature. At the time of the election of the Albanese Government, earlier this year, the Chief Executive Officer of the National Apprentice Employment Network (NAEN), Dianne Dayhew, said:

“Vocational education and training will be a critical avenue to address skills shortages in many industries, and in building a pipeline of skills for jobs in emerging industries.”

Peter Daly says, “Master Plumbers has worked tirelessly to influence key decision makers and lobby all sides of politics about the critical role that plumbing plays in keeping our economy moving and our communities safe.

“We are continuing to work directly with the new government, key ministers and government departments to ensure that support for apprentices and the industry’s future is secured and that they are held to account on the promises made”.

While all this talk of increasing apprenticeships happens, it is still vital for the industry itself to join Master Plumbers in promoting the importance of the plumbing trade and the scope to forge an impressive career in the industry.

“We all need to reflect on how we can promote our industry to our communities,” Scott says. “It is time to look at our industry with a sense of pride and find ways to talk about it to ensure the next generation know plumbing is a solid career option.”

Plumbing skills are going to be key to the economic recovery and will be in increasingly high demand

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Residential roofing

But more on that later...

Often, there is confusion about how to ensure that existing roof-drainage systems can be made to conform to the current AS/NZS3500.3 requirements during renovations. These broadly fall into the following categories:

Victoria remains the only jurisdiction in Australia that calls up both HB-39 Code of Practice for the Installation of Metal roofing and Cladding and HB114 guidelines for the design of Eaves and Box Gutters in legislation.

In the most recent Victorian Building Authority (VBA) report on inspections for 2021/2022, which focusses on inspections of buildings under construction both commercial and residential, roofing non-compliance remains at the top. Additionally, roofing issues rate the highest in terms of complaints and insurance claims of any other plumbing work.

Certainly, changes to residential building design that now encompass internal valley, lear and in some cases box gutters contribute to the problem. Sometimes installations have been provided with inadequate or no means for overflow should a blockage occur. Another aspect is the certification process for the residential constructions. These so called “certified plans” provided to the builder via the Building Surveyor are often passed on to the roof plumber. The plans, whilst “certified” for construction seldom have a roof-drainage design that would meet the existing deemed to satisfy (DTS) requirements of AS/NZS3500.3. Particularly where there are internal gutters, which may have downpipe locations, sizes and even sumps noted, seldom have these been calculated by anyone to meet the Australian Standard. Some Roof Plumbers wrongly assume that these drawings can be used for their completed installation. The nature of the self-certification regime in Victoria also means that the installing plumber who lodges the Compliance Certificate for this roof also takes responsibility for the design.

• A “V gutter”– usually found between intersecting roofs or where a roof abuts a parapet. These are not box gutters, can not be sized and are difficult to maintain. A replacement of something like this would need to utilise a more traditional box-gutter design. See diagram 1.

• Concealed gutter – was widely used through the 70s/80s instead of exposed-eaves gutters that sit outside the building’s eaves. The concealed gutter sits within the eave. Existing installations can be replaced if adequate overflow protection can be incorporated in which case these can be installed to meet the existing DTS provisions of the Standard. See diagram 2.

• Box gutter with a lear – most commonly found where a roof abuts a parapet wall. Again these can be sized and installed to meet the DTS requirements of the Standard. See diagrams 3 and 4.

• Box gutter – important to remember that the minimum size for a residential building is 200mm wide. Minimum depth must be developed by calculating the specific rainfall intensity for that roof. Many refer to the HB-39 definition for box gutters, which refers to a minimum depth of 75mm, this is often found to be too shallow when the gutter is sized according to the tables in AS/NZS3500.3. Box gutters must have overflow protection either through the installation of a rainhead, sump with side overflow or sump with high-capacity overflow. Most common issues arise when a box gutter might be required to capture an intersecting roof or in fact go around a corner. These can still be designed to meet DTS of the Standard but will often require some lateral thinking along where to place sumps, etc.

Another important consideration is the overflow, which prevents water entering the building as a result of a blockage in either the stormwater system or the downpipe.

So why the large failure rate and why is it so hard to comply?

Victoria is the only state in Australia that has regulated residential roofing; allowing only qualified and appropriately licensed roofing plumbers to undertake work. Gary Bath reports.

compliance

All gutters require on-going maintenance. Box gutters, require more regular maintenance due to sumps or rainheads having a tendency to become blocked by rubbish, leaves, sporting equipment, etc.

Changes to HB39

Recent changes to the Roofing and Walling Code of Practice, largely at the request of the Victorian Building Authority and without any discussion with stakeholders, has focused the issue of a “deemed to comply” rainhead. These changes now mean that a rainhead, in the view of the VBA, must have an overflow provision that is located 25mm below the bottom of the box gutter that runs into it and importantly, must be fully open above that weir. This has caused some issues within the industry as it now means that the box gutter is open to view and depending on the geography of the surrounding landscape, the property owner isn’t always that pleased with the end result.

Performance solutions

Often when faced with an installation that may not, on the face of it, meet the DTS requirements of the AS/NZS3500 Standard roof plumbers are most concerned about meeting the requirements of the Performance Solution. Most commonly, when we choose to use slotted eaves gutter in lieu of the DTS for providing a physical means of overflow we are in fact utilising a Performance Solution. Firstly, a Performance Solution should be identified prior to construction as the owners/ agents of the owners will need to agree to this outcome. Secondly, you will need to provide the necessary evidence that what you plan to install will meet or exceed the minimum requirements of the DTS solution in the Standard. Often plumbers will engage external people such as those that specialise in developing such outcomes, eg hydraulic engineers, etc. More often there are others such as manufacturers who might provide the necessary calculations or evidence. One such manufacturer is Dambuster, who have developed a rainhead/sump system that not only meets the DTS outcomes for a standard installation but often can be used on installations that are more complex or require a performance solution. Dambuster also provide access to a very simple sizing chart that will allow the plumber to calculate and order the installation material as required, even in situations that may require a change of direction in the gutter.

Checklist for installing internal gutters or box gutters:

• Don’t assume that because the plan is stamped that anyone with any knowledge or qualifications has designed the internal gutter system. Size and location of gutter, sumps, etc should be checked to see if they firstly comply with the DTS or treated as a Performance Solution.

• Regardless of what the developer, architect, building contractor say, ultimately it is your compliance issue for the design and the installation of the system

• A well thought-out performance solution is a compliant alternative.

• There is help and assistance out there should you require it.

Often the roof plumber is faced with a constructed building and now has to design a roof drainage system to comply!

Your questions answered

Since the draft release of the 2022 National Construction Code (NCC) Volume 3 Plumbing Code of Australia was released, is there a requirement for temperature-control provisions on a change over hot-water service (installation of a tempering valve)?

We can confirm that Victoria does have an exemption in place. The PCA 2022 online version stipulates, Exemptions: B2D5(b) does not apply to the replacement of a water heater unit in the same location where the original installation did not require a temperature control valve.

Continuing the topic of delivery temperatures...

It is important to know the class of building you are working on. If you are performing plumbing works on an accessible facility in a Class 1 building, it does not automatically need to be limited to 45 degrees or a TMV. Generally speaking, the building class is what triggers the requirements. In the NCC Volume 3, clause B2D5 outlines the requirements for maximum delivery temperature of heated water and B2D6 outlines what devices can be used, such as TMV, tempering valve, temperature limited water heater, etc.

The discharge of a TPR drain line, is still causing some confusion.

The requirements are outlined in AS/NZS 3500.4 2022, Clause 5.11.3.

(d) The point of discharge from each drain line shall be located so that the release of steam or hot water does not cause a nuisance, is readily discernible and incurs no risk of damage to the building nor injury to persons.

(e) Where a drain line terminates outside a building, the end of the line shall be:

I not lower than 75mm or higher than 300mm above an overflow relief gully or disconnector gully;

II not lower than 75mm or higher than 300mm above a gravel pit not less than 100mm in diameter;

III over a tundish in accordance with Item (h) below; or

IV not lower than 200mm or higher than 300mm above an unpaved surface

Piping material

limitations: we have seen a spike in enquiries regarding the use of different piping materials for gas installations.

It is important to distinguish the material you are going to be using and cross check it against Table 4.2 in the AS/NZS 5601.1 2022 gas standard. In the limiting conditions section, there is a difference between not permitted above ground and not permitted above ground external to a building

Note: Where discharges from valves may adversely affect slabs and footings of buildings, the drain lines should discharge away from the building. Further guidance is provided in the NCC.

(g) Where a water heater is externally located, the drain line from the relief valve shall be terminated so as to discharge water away from the operator during operation of the valve.

In this Master Plumbers’ series, our technical advice team share the answers to some of the most asked questions in the industry.

this summer edition,

Bridger takes on the questions that make any plumber’s knees shake!

Will hydrogen

The shift towards hydrogen, as a renewable energy, will play a vital role in meeting or even exceeding the Federal Government’s target of net zero by 2050.

“Australia’s gas sector is on the pathway to a cleaner energy future, and we as an industry can achieve this by using renewable or carbon neutral gas such as hydrogen,” says Kristin Raman, Head of Strategy and Sustainability at Australian Gas Infrastructure Group (AGIG).

“Renewable hydrogen is a gas of the future, providing a safe, convenient zero emissions fuel for households and businesses. It is timely for us to pursue hydrogen now, as the need to decarbonise grows and as the costs of technology (such as electrolysers) are reducing.”

AGIG is one of Australia’s largest gas infrastructure businesses,

distributing natural gas to more than two million residential, commercial and industrial customers across the country.

Kristin says that AGIG began exploring what hydrogen will mean for Australia both for current and future generations about five years ago, when it collaborated with the nation’s five peak gas bodies to develop Gas Vision 2050 –a pathway to achieve near zero emissions in our gas sector.

“Gas Vision 2050 outlines how the gas industry will decarbonise by 2050, through a transition to renewable hydrogen and biomethane,” she says.

“It sets out three phases as to how the transition to a lower carbon gas supply system would occur. This included investing in demonstration plants in the first five years, blending low carbon gas into our networks in

years 5-20 before shifting to potential conversion of entire networks.”

By 2030, AGIG wants to have all of its gas distribution networks supplying a renewable gas blend of at least 10%; and by 2040 its vision is to convert all its gas distribution networks to 100% renewable gas as a stretch target, and by no later than 2050.

“Reaching these targets will require ongoing support and focus across the industry and from Governments, businesses and customers,” says Kristin.

These projects range from the big picture to the everyday, such as a hydrogen-powered barbecue which AGIG showcases at community events to highlight the possibilities moving forward.

“Our current plans are to blend volumes up to 10% renewable gas by 2030, Beyond 2030, we will look

In September 2022, Australia’s Federal Government passed legislation enshrining a pledge to cut carbon emissions by 43 per cent below 2005 levels by the end of the decade and to net zero by 2050, the latter bringing us into line with more than 140 countries around the world. But how will we get there? Kathryn Kernohan reports.

help?

to convert to 100% renewable gas” says Kristin.

AGIG’s plans are becoming a reality. Their Hydrogen Park South Australia (HyP SA) project currently supplies a blend of up to 5% renewable hydrogen with natural gas to more than 700 properties in the Adelaide suburb of Mitchell Park. By early 2023, around 3000 additional nearby properties will take part in this program.

“HyP SA underpins future projects by removing barriers to achieving key technical, regulatory, and commercial approvals as well as kicking off a comprehensive stakeholder and community education on renewable gases such as hydrogen,” says Kristin. The project can produce up to approximately 175 tonnes of hydrogen per annum, equal to the total gas use of around 1,500

South Australian homes, or tens of thousands of homes on a blended gas basis.

In August 2022, HyP SA also commenced the transportation of 100% renewable hydrogen to Whyalla via a BOC tube and trailer, for use in the production of highpurity argon supplied to the Whyalla steelworks and local industry.

AGIG and industry partner, ENGIE plan to emulate the model by developing Hydrogen Park Murray Valley, which will blend up to 10% renewable energy into the existing natural gas network to supply more than 40,000 existing customers from 2024 in the Victorian and New South Wales border towns of Wodonga and Albury respectively. AGIG is also in the process of developing a hydrogen plant in Gladstone, Queensland.

With the 2021 State of Hydrogen

Report highlighting strong progress towards advancing the clean energy sector, Kristin says there’s no shortage of opportunities for those in the industry.

“The future of gas is bright, as gas is essential to our economy and modern lifestyles. Decarbonisation of energy is a big challenge without prohibitive infrastructure costs and although renewable electricity is a very important part of the answer, it can’t decarbonise all parts of the Australian economy. We can use our existing and highly reliable gas infrastructure to deliver a renewable gas to customers just as we deliver natural gas today.”

“The development of our hydrogen resources could enhance Australia’s energy security, create Australian jobs and build an export industry valued in the billions.”

Renewable hydrogen is a gas of the future, providing a safe, convenient zero emissions fuel for households and businesses

Master Plumbers Annual Report summary

Master Plumbers remains committed to supporting the success of our members, helping them stay well ahead of the game and ensuring our industry is positioned to not only take the opportunities that lie ahead but also to shape them. The 2022 Annual Report outlines the past year’s journey.

The past few years have tested the resilience of our industry in more ways than we could have imagined. In 2022, our industry found itself at more tipping points, from escalating costs, skills shortages, supply chain issues and regulatory burdens on business, to the transition away from gas. But plumbing has, and always will, play a critical role in the world we live in, and it is not a question of if, but how, we continue to respond to change.

Living in COVID-normal

As lockdowns lifted, members’ focus shifted from whether they could operate to how they would operate in a COVID-normal environment.

Master Plumbers continued to play a crucial role, consulting with key decision makers to help navigate the complexities around vaccination mandates, testing, reporting, isolation and density limits. Our experts provided members with tailored advice

on their obligations and rights as employers through dedicated communications, webinars and resources.

The COVID

Victorian news

experience, albeit unfinished, has left us stronger, smarter and better positioned for the volatile world we live in

Find your local association

Master Plumbers and Mechanical Services Association of Australia (Victoria)

T (03) 9329 9622

Master Plumbers Association of Tasmania

T (03) 6272 2199

Master Plumbers Association of Queensland T (07) 3273 0800

Master Plumbers & Gasfitters Association of Western Australia

T (08) 9471 6661

Master Plumbers Association ACT Inc

T (02) 6112 8630

Master Plumbers Association of South Australia

T (08) 8292 4000

Master Plumbers & Mechanical Contractors Association of New South Wales T (02) 8789 7000

Positioning our industry

Master Plumbers is committed to protecting our members’ interests not just on the issues that impact our industry today, but those that threaten our long-term future.

We represented members on over 100 steering committees, provided formal submissions to over 70 enquiries, engaged in thought leadership through discussion papers and industry forums, called up AS 4575 in the Victorian plumbing regulations to set a minimum standard for gas appliance servicing, were successful in altering the Residential Tenancies Act to improve oversight and reporting, and launched our Plumbing Industry Priorities manifesto highlighting the key issues facing our industry and identifying eight priority areas critical to our future and the safety of the communities we serve.

Industrial relations

Our industrial relations experts ensured that members were aware of and supported with significant changes in employment law including varying the Plumbing and Fire Sprinklers Award 2020, changes to the Fair Work Act 2009 (C’th) (FW Act), amended Compassionate Leave provisions, changes for contractors and subcontractors stemming from two High Court decisions, and a significant change to the Building Code.

The value of membership

Membership increased to 1,026 by 30 June 2022, collectively representing over 7,000 plumbing professionals across Victoria.

Master Plumbers continued its

positive member growth trajectory in the face of some of the most difficult times the industry has seen.

The Association focused on integrating existing systems and process improvements to drive greater efficiency and customer experience, including new integration software and a digital phone system. Our in-house team answered over 4,800 phone calls from members, our website received over 217,000 visitors and the new webchat function made it easier for members to engage with us via SMS.

Members interacted at online and in-person events including our Members’ Christmas Party, Master Plumbers’ Apprentice Awards, the Plumbing and Fire Industry Awards and Plumbing Expo, which collectively brought together almost 1,000 people.

Members saved over $1 million thanks to our member benefits programs with new partners including Fleetcard, offering fuel and partner discounts, as well as free access to Australian Standards and a host of discounts on everything including vehicle purchases, fuel, labour hire and training.

Training for our future

Our team delivered more than 110,000 hours of training in apprentice, post trade and licence level programs.

Five new trainers joined our team to boost our capacity and support the more than 300 apprentices enrolled in Brunswick and Narre Warren alone.

Working with our key partner the Plumbing Industry Climate Action Centre (PICAC), Master Plumbers has invested in specialist plumbing

training facilities in Victoria and Queensland to deliver training in key emerging sectors like hydrogen energy, water recycling and solar energy integration.

Group training

Our Group Training Organisations welcomed several new managers, OHS and field officers. Despite the challenges of COVID, apprentices were encouraged to continue training and they all continued to work with Field Officers embracing social media and virtual platforms to support them throughout lockdowns.

Victorian news

Continuing Professional Development (CPD)

Master Plumbers actively participated in the Victorian Government’s enquiry on an industry-wide mandated Continuing Professional Development program and was influential in the development of a RIS, to be released in 2023. More than 3,000 people participated in the Master Plumbers industry leading CPD program. Participants can now access a new CPD portal and online course directory to search for courses by date, location and category, and record their CPD activity and manage their accounts.

Master Plumbers is committed to closing the gender gap in the plumbing industry, and actively seeks to encourage more women to pursue a career in plumbing.

Backed by a major grant from Apprenticeships Victoria and Master Plumbers investment, the Women in Plumbing pilot program launched in 2021 has already driven a 25% increase in the number of women in the industry and is on track to reach 50% growth in the next year.

Industry priorities

Boosting our communications

Master Plumbers has firmly established a multi-channel communication strategy to ensure that members can access the information they need, when they need it and how they want it.

Our industry’s future

With increasing demand for quality apprentices, Master Plumbers has placed a strong focus on attraction and recruitment.

Working with our National Council and key stakeholders, the team have been working hard to engage with pre-apprenticeship programs, careers advisors and schools to promote the industry and apprenticeship pathways.

In 2022, Master Plumbers released a comprehensive update to its policy document, ‘Plumbing Industry Priorities’, setting out the issues that matter most to Master Plumbers and its members and why. Over the next year, Master Plumbers will continue a measured expansion of our advocacy agenda and investment in the infrastructure, technology and capability needed to secure our future and lead a strong, respected and sustainable plumbing industry.

Master Plumbers expanded our communications team, investing in our digital and social media channels. Our social media audiences grew by 11% and visits to the website remained steady at well over 200,000 page views. We sent over 166,000 member emails and maintained an open rate of more than 52% which is more than double industry benchmarks.

Our Australian Plumbing magazine hit over 22,000 mailboxes in June, sporting a new design and a higher quality print product. We also welcomed a new partnership with Master Plumbers Tasmania whose members now receive Australian Plumbing complete with local Tasmanian stories.

To read the full annual report, visit: plumber.com.au/2022annualreport

SENTRY GS excess flow valves (EFV) for residential installation shut off the gas flow when a predefined closing flow rate is reached. Maxitrol’s factory adjustment (100%) provides a precise and reliable closing flow rate. In nominal flow range, the EFV remains in a stable, open position.

The SENTRY EFV is installed downstream of the main gas manual shut-off valve and the regulator. SENTRY GS EFVs with bypass orifice reopen automatically after the downstream line has been repaired and re-pressurized.

 Complies with the new AS/NZS5601.1 (Clause 5.2.11) Installation Codes (mandatory March 1, 2023)  The pressure drop through the valve is ≤ 0.5 mbar (50 Pa) @ nominal flow  Operating pressure range is 15 – 100 mbar (1.5 – 10 kPa)  SENTRY GS “Z” model is for horizontal and upward flow direction  SENTRY GS “D” model is for downward flow direction only



Threaded connections comply with EN 10226-1 (ISO 7-1) from 1/2” to 2” (DN 15 – 50)  BS 746 connections available  Nominal flows from 1.6 m3/h natural gas to 16 m3/h  Closing factor of type “K” is between 1.3 and 1.45. The trip flow is 30 – 45 % above nominal flow.

(In Germany only this type of EFV can be used with composite pipe or PEX pipe. It is the type “K” per definition in the standard DIN 30652-1.)  Maxitrol patented damper function (DN 15 – 25) can avoid a nuisance shut-off in case of flow peaks.

Victorian news

Code changes delayed

The Australian Building Codes Board (ABCB) previously communicated that the National Construction Code (NCC) would come into effect on 1 September 2022.

Following a meeting of Building Ministers recently, it was decided that NCC 2022 will be available from 1 October 2022 and will commence on 1 May 2023, with a transition period to 1 October 2023.

The Building Ministers agreed to include upgraded residential energy efficiency provisions in NCC 2022 to strengthen minimum

Know the solar business

Master Plumbers has partnered with Solar Victoria and Plumbing Industry Climate Action Centre (PICAC) to deliver a training pilot that will equip registered plumbers and fourth-year plumbing apprentices in Victoria with the specific skills needed to design and install heat pumps and solar hot water systems.

Designed to help meet growth in the solar and renewable energy sector, PICAC initially ran the pilot training for a limited number of students until October 2022 and have now made the training pilot available to the end of 2023.

What will the training cover?

The training content will be refined and customised for the solar industry by the Plumbing Industry Climate Action Centre through the initial pilot. Following this, students who enrol in the training can expect to cover the following:

requirements for the energy efficiency of new homes and support the economy’s transition to net zero emissions by 2050.

The minimum standard for the thermal performance rating of all new homes has been increased from 6 Stars to 7 Stars, making homes cheaper to run, more comfortable to live in and more resilient to extreme weather.

The Code also requires a ‘Whole of Home’ approach to managing the energy use of fixed appliances, such as heating, cooling, hot water, and lighting. This approach allows for flexibility in choice of appliances,

Two nationally recognised Victorian units of competency found in the course 22292VIC – Course in Environmentally Sustainable Plumbing Technology:

• VU21716 – Provide advice on energy efficient plumbing measures.

• VU21723 – Install solar heated water systems.

A non-accredited unit specifically dedicated to the design and installation of heat pump systems. This unit will be industry validated to ensure it complies with industry standards and benchmarks.

Who can do the training?

The Upskilling for plumbers training will be eligible to:

• registered and licensed plumbers in Victoria

• fourth-year plumbing apprentices in Victoria.

You do not need to be working in Solar Victoria’s programs to do this training free of charge.

including fuel type and energy efficiency rating, and onsite renewable energy (such as solar panels), combined to meet an annual energy usage benchmark for a new home.

There are also new accessibility standards for homes and apartments, that include step-free street or parking entry to the building, step-free entry to the dwelling, accessible doorways, a toilet on the entry level, a step-free shower, and reinforced bathroom walls to support the installation of grab rails.

The new NCC is available online at ncc.abcb.gov.au

When and how will it be delivered?

This training will be delivered in a blended format of face-to-face and online learning by the Plumbing Industry Climate Action Centre and Master Plumbers and Mechanical Services Association of Australia across metropolitan Melbourne and regional Victoria.

How much does it cost?

This training will be fully subsidised and offered free of charge.

About our commitment

Solar Victoria is investing $11million to deliver a comprehensive training and workforce development package to enable the residential solar and the heating, ventilation and air-conditioning industry to have the skills and capabilities to deliver programs and to support growth.

For more information, call PICAC on 1300 222 727

MPAT recently held our Annual General Meeting, at which we recognised the work and contribution of Andrew Cure from Palmers Plumbing, who was given the inaugural Award for Meritorious Service to the Association. Andrew is a highly respected figure in our industry and this recognition is thoroughly deserved.

We also confirmed the composition of the MPAT Board for another 12 months, with myself as President, Grant Chugg as Vice President and Cath McDowell as Treasurer. We also welcomed Kaylee Coppleman, from Skyline Roofing, onto the Board. Kaylee has previously served as Treasurer at MPAT and we are grateful to have her professionalism and skills back.

Another significant change has been the retirement of Owen Smith from TasTAFE after 22 years of excellent service to the plumbing industry. In October, Owen took up a new role as Principle Policy Advisor (Plumbing) with CBOS, and while we will miss him in the teaching space, we welcome his appointment at CBOS which will assist industry in maintaining the highest possible plumbing standards for Tasmania.

As I mentioned earlier in the year, the construction industry continues to experience a significant shortage of essential building supplies which can lead to delays and other challenges. These issues have largely stayed the same across 2022. I encourage all tradespeople to try and encourage clients to sign

contracts to allow you to procure supplies early, to try to avoid delays wherever possible.

Work continues on the Water and Energy Trades Centre of Excellence at TasTAFE’s Clarence Campus, which is expected to be completed and ready to offer training in 2023. The world-class facility will allow TasTAFE to increase training capacity across plumbing, refrigeration and air conditioning.

I wish all of our members a wonderful and safe Christmas and New Year, and look forward to connecting with you again next year.

Balik President, Master Plumbers Association of Tasmania

Become a teacher Tasmania’s new $27.5 million Water and Energy Trades Centre of Excellence in Hobart is on track for completion in mid-2023 and is now looking for more plumbing teachers.

TasTAFE CEO, Grant Dreher, says its an exciting time for people working in the industry to become a teacher.

“The Water and Energy Trades Centre of Excellence will use contemporary learning resources and technology to deliver modern, authentic training that is aligned to industry,” Grant says.

Master Plumbers Association of Tasmania Executive Officer, Angela Bennett says the Centre

I’m pleased to be able to share the latest news and achievements from the Master Plumbers Association of Tasmania (MPAT), and by extension from our thriving construction industry.

Anthony

Tasmanian news

Open spaces and friendly faces

Tasmania has some of the world’s most beautiful scenery and is a safe and welcoming place to live and work.

At Tasmania’s public training provider, TasTAFE, we know how special our island is and we’re offering you the opportunity to be part of it. We’re looking for qualified plumbers to work as teachers and teachers under supervision (where you’ll get support to become a fully qualified teacher).

Working at TasTAFE you’ll enjoy a range of benefits including:

• Assistance with relocation costs to help you make the move to Tassie.

• Plenty of flexibility to maintain a healthy work-life balance and enjoy everything our island has to offer.

• Up to 10 weeks’ leave.

• The opportunity to teach in our new Water and Energy Trades Centre, due for completion mid-2023.

Find out more about teaching at TasTAFE at: www.tastafe.tas.edu.au/careers or contact TasTAFE Education Manager, Mark Geeves: mark.geeves@tastafe.tas.edu.au ph: 0408 031 917.

Tasmanian news

of Excellence came about in support from Master Plumbers and other industry groups and is funded in partnership with TasTAFE and the Tasmanian Government.

“This new centre is state of the art with all the new technology and an immersive learning environment,” she says. “It’s a fantastic time to become a plumbing teacher at TasTAFE. You will get the opportunity to teach in one of the newest facilities in Australia and give back to your industry by helping to train the next generation.”

As a former plumber in a small business, turned TasTAFE plumbing teacher, Mark Johnson (pictured on page 24), couldn’t agree more. Mark didn’t have previous teaching experience, but his extensive industry experience saw him gain a position as a teacher at TasTAFE. Mark was employed using TasTAFE’s ‘Teacher Under Supervision’ model whilst he gained his education qualifications. A year later, Mark is now a qualified plumbing teacher and relishing the opportunity to share his skills with the next generation.

Teachers Under Supervision are partnered with a qualified TasTAFE teacher and receive training and support to achieve their full teaching qualification.

Mark says it has been a great experience for him. “The work/life balance is quite nice, and I see myself staying in this for me and my family for years to come. It’s rewarding, I love doing it and I love being around students who are willing to learn a trade that I’m licensed in.”

Find out more about becoming a TasTAFE teacher at: www.tastafe.tas.edu.au/careers

How to take charge

Last year, Cath McDowell (pictured above) celebrated her 25th work anniversary with Hobart-based Howrah Plumbing. This year, the Managing Director became the business owner as she purchased Horwah Plumbing from its former retiring owner.

“People said to me that I’d feel more pressure owning the business since it’s essentially my money, but I haven’t really noticed many changes,” Cath says. “I have a strong sense of responsibility to look after my people and ensure that our staff go home safely at the end of the day, and that’s always been the case.”

Cath joined the business after leaving school in Year 10 and completing an office traineeship. Over her two-and-a-half decades with the company, she’s seen significant growth from the team of eight she initially joined to the current team of about 50 staff.

What she’s equally as proud of is Howrah’s commitment to supporting more women to join

the construction industry, and equipping the next generation of female plumbers with the skills and confidence they need to succeed.

“I was the only girl working here for the first 16 years but things have really changed in the last 10 years,” she says.

“We’ve always had lots of opportunities for apprentices to join the team and for long periods of time it was men only. Our first female apprentice came on board and she was fantastic, she wasn’t phased by being in a maledominated industry and she really added a great deal to the team.”

There were some unexpected advantages for the male plumbers, too.

“Our plumbers often do a lot of work at the Hobart Aquatic Centre and the guys realized that they no longer had to wait for all the women to leave the changerooms before they could go in to work. Having female plumbers meant that the blokes could do other things and leave those jobs to the girls!”

Howrah currently has two female apprentices, and Cath says the cultural shift towards better gender equity is evident across the entire industry.

“The industry is definitely more accepting of woman than it was a decade or more ago. When you travel out to job sites these days it’s normal to see women working – it’s not a surprise anymore.”

Howrah Plumbing, which celebrates its 40th birthday this year, provides a broad range of domestic and commercial services including gas fitting, servicing and maintaining waste water systems and the implementation of plumbing systems for small to large construction projects.

“We used to mainly do small domestic jobs and big construction

fast facts

from around the nation

jobs but our range of work has really diversified. What is satisfying is when we have customers who are still in touch after using our services for decades, some names have stuck with us for a long time.”

Over the past decade, Howrah Plumbing has also taken steps to reduce its environmental impact, including replacing its petrol vehicles with diesel vehicles and installing a rooftop solar system at its Mornington headquarters.

The business has also implemented an in-house recycling program for paper, steel, iron, aluminum, brass and copper materials, and operates paperless wherever possible with team members managing jobs and related information via iPads.

“What we’re doing is important because we all have a responsibility to be environmentally friendly wherever we can, and all of these actions have had the bonus of streamlining our work processes and in the case of solar, cutting costs for us,” says Cath.

Howrah also has an impressive list of awards and accolades including being named as Employer

115

of Choice at Business Tasmania’s annual awards.

Providing a positive work environment for her team and great service for customers go hand-in-hand, says Cath.

“I have always said that if you’re good at keeping your workers happy, it means that they’ll be doing a good job and giving customers what they need, which ultimately means you have a good business overall.

“It’s always great when customers go out of their way to send an email or provide feedback that they had a good experience with us – we pass it on to the plumbers so they get that direct feedback that they’re doing a good job.”

The team is constantly learning and evolving and so is its owner, with Cath recently completing a Diploma of Construction Management at the University of Tasmania.

“I wanted to show that there is life after high school… I left school at Year 10 and now I’ve finished university and own a business. I hope my story gives others the belief that they can do it too.”

remote communities in SA, NT and WA are identified as being at risk of the eye disease Trachoma; the leading infectious cause of blindness in the world. Trachoma mainly affects children in rural communities who do not have access to safe water for face and hand washing. 2022

Australia failed to eliminate Trachoma this year –a target that was extended from 2020.

I was the only girl working here for the first 16 years… things have really changed in the past 10 years

I left school at Year 10 and now I’ve finished university and own a business

National news

Mitch did the math, and the range was feasible for him. And, what was more impressive, was the savings in fuel. “We have incredibly cheap electricity rates here. Only $0.05US/kWh ($0.08AU). That means that we’re spending about $9US ($13.40AU) a week to recharge the van.”

That doesn’t mean Mitch is without concerns. On one big driving day recently, he stopped for lunch at a DC fast charger just in case. “It wasn’t 100% necessary, but I needed to stop anyway and the range would have been within 10 miles (16km) if I didn’t recharge. So, I figured I might as well.”

Electric vans and utes are on their way

Before Mitch Smedley bought his Ford eTransit all-electric van, he felt the pre-purchase panic. Find out how the Missouri plumber got himself across the line and the results so far.

“EV’s are a very hot political topic in the US,” Mitch (pictured above) told Australian Plumbing Magazine. “People assume you’re affiliated with a certain party if you drive one.”

And then there’s the range anxiety. Mitch said people always use the worst-case scenario to justify not buying an electric vehicle. His colleagues in the trade often remember that “one day” when they drove 480km to a job. “They won’t buy the EV because it wouldn’t work for that one day in history.”

Mitch and his team have a fleet of vans, four petrol and one EV. So, if someone has a high-travel day, he put those plumbers in a petrol van. I think people often look for why something won’t work before they look for why it can work. We went the other direction. We looked for ways to make it work and followed through with that. It saved us $21,000US ($31,332AU) on the initial purchase price and we save $100US ($149) each week we drive it. So, it makes sense for us.”

But what about for your Australian colleagues who use their vans and utes as an office. How’s the interior?

“The interior is identical to a gas transit,” Mitch says. “If the gas transit works space-wise, then the E-Transit would work as well.”

And the drive?

“They drive nearly identical to a gas van with the exception of regenerative braking. Letting the van

slow down on its own saves brakes and increases range. So, once you get used to that, you’ll be good to go!”

Australia will have its first EV utes shipped into Australia next year and predictions just in say that by 2030, electric utes and vans will make up over half of light-commercial sales in Australia.

A report by Management consultancy, Boston Consulting Group (BCG), said light commercial vehicles would be as cheap as their internal combustion engine (ICE) equivalents, based on total cost of ownership over the lifetime of the vehicle.

The report predicted electric utes and vans would become the new vehicles of choice for plumbers and other trades if we could get enough imported and if we could get over

We have a dedicated Responsible Investment team who help us understand emerging ESG issues, develop methodologies for applying ESG investment decision making, and provide analysis to measure and support our approach.

Investments in some companies gives us the right to vote at annual general meetings (AGMs) and engage in discussions to improve ESG practices and disclosures, so that the companies or assets we invest in are better run, less risky, and able to provide more sustainable returns for our members over the long term. Our approach to company engagement and voting is more active in Australia where we have larger investments and better access to companies.

We also undertake advocacy work with the primary aim of influencing standards, guidelines and regulatory reform to increase our ability to identify, measure and mitigate ESG risks.

We know that united action drives better outcomes, so we collaborate

How Cbus approach responsible investing

with a range of different stakeholders, including our peers and key bodies, to achieve better engagement and advocacy outcomes.

Where we focus our attention

Climate change

We believe that climate change is one of the most significant challenges facing society today, creating both investment risks and opportunities. We have developed a position statement, and our climate goals include achieving net-zero emissions across the portfolio by 2050 and contributing to a 45% reduction in real world emissions by 2030.

Workplace safety

We consider the financial impacts that unsafe workplace practices can have on companies. Safety considerations form part of the due diligence process for relevant assets, risk committee reporting, and our engagement with companies, which helps inform how we vote at company AGMs. Not only

This information is about Cbus and doesn’t take into account your specific needs. You should look at your own financial position, objectives and requirements before making any financial decisions. Read the relevant Cbus Product Disclosure Statement to decide if Cbus is right for you. Call 1300 361 784 or visit cbussuper.com.au for a copy. Also read the relevant Target Market Determination at cbussuper.com.au/ tmd. United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 as Trustee for Cbus Super Fund ABN 75 493 363 262 offering Cbus and Media Super products.

is this important to understand when making investment decisions, but it also supports our members and the industries in which they operate.

Human, community and labour rights

We report against the Modern Slavery Act, which aims to increase business awareness of the risks of modern slavery in the production and supply chains of Australian goods and services. We engage with likeminded investors and companies about modern slavery risk management, and we co-chair the Australian Council of Superannuation Investors’ (ACSI) Working Group on Rights and Cultural Heritage Risk Management, which aims to create tools for companies to improve cultural heritage and First Nations People engagement. For more information on responsible investing including the Responsible Investment Supplement and the Responsible Investment Policy, visit cbussuper.com.au/sustainability.

Cbus take a whole-of-fund approach and do not offer a stand-alone ethical or socially-responsible investment option. Our whole-of-fund approach applies the same responsible and sustainable principles regardless of whether investments are managed internally by the Cbus investment team or by an external fund manager.

Apprentice profile

A passion for learning

Heidi Wilson has always loved developing new skills and taking on new challenges. In short, that’s why her career has already taken her from working in retail and hospitality, to supporting remote Indigenous communities throughout the pandemic, to embarking on a plumbing apprenticeship earlier this year. Kathryn Kernohan reports.

“It’s been a pretty hectic journey but I’ve had some amazing experiences and I’m so grateful for the opportunities I’ve had along the way,” Heidi Wilson says as she reflects on her working life.

Heidi spent close to a decade working in retail before her and her partner Paul, who works as both a commercial pool plumber and a chef, decided to embark on a new adventure of fly in, fly out work in remote Indigenous communities across Western Australia and the Northern Territory.

“For the last three or so years, we’ve been in places like Warmun, which is about halfway between Kununurra and Halls Creek in WA. We were there for a while running a roadhouse, which had takeaway stores, fuel and a mini supermarket.”

“We started just before COVID and we were lucky that as our work was essential we were still able to travel

and move around. It was complicated with lots of permits and forms that we needed, but we were really fortunate.”

While their day-to-day work was undoubtedly rewarding, Heidi says it was embedding herself in the community that provided longlasting memories.

“I got really involved with the school, talking to kids about healthy eating and helping them make their lunches. We donated a lot of food from the roadhouse to the school so they could have fruit and vegetables and learn there are better things than just sugar and Coke.

“Most days I did a lot of office work, a lot of paperwork. Nine times out of 10, I’d have four kids in the back room with me just sitting there drawing and learning and chatting away. It was really special.”

With Paul helping to maintain swimming pools in the communities

the pair visited, Heidi found herself becoming interested in learning more about the plumbing industry.

“Giving him a bit of a chop out and an extra pair of hands, I got really interested in plumbing. We saw that some of these Indigenous communities that are really hard to get to are not looked after as well as they could be. Plumbing is not only really interesting but it’s really important to help people.

“We thought that long-term we’d actually love to run a business together. So, I said, if this is something we really want to do in the future, I need to get qualified.”

Back in Victoria, Heidi found out about Women in Plumbing, a Master Plumbers and Plumbing Apprenticeships Victoria (PAV) initiative that aims to increase the number of women in the industry by providing paid pre-apprenticeships, direct entry into Plumbing

Apprenticeships Victoria and networking, mentoring, training and social opportunities.

“Everybody I spoke to was really supportive, including my grandpa who had been a cabinet maker. He told me he had a few female apprentices in his time when he was running his business.

“I actually made a toolbox at TAFE in my pre-apprenticeship – the first thing I’ve made. I gave it to him for his birthday. I turned it into a flower box because I thought, it’s not perfect. He actually took the plants out of it and is now using it as a toolbox, which is fantastic,” she laughs.

Heidi is currently learning about mechanical plumbing while she is hosted by Ellis Air through Plumbing Apprenticeships Victoria, Master Plumbers’ Group Training Organisation.

“I’ve been learning so much about the use of different tools, power

tools, hand tools, things like that. Every day I’m working with steel, folding, cutting, shaping and making different frames and bits and pieces to go together.

“I feel really lucky to get my hands into what goes on in the factory, and I feel like when I do go out on site, I will have a bit more knowledge about what’s going on and how it all works.”

The welcoming and supportive work environment has also helped Heidi to settle in to her new career.

“It was a little bit daunting at the start, because you don’t know what you’re going into and who you’re going to be with. But I’ve been very lucky to have not had any negative experiences at all. The guys are so supportive and wonderful every day.”

The training and networking events run by Women in Plumbing have allowed Heidi to meet other women embarking on the same journey as her.

“It’s great to get to know the other women, to get to know where we’ve come from and where we’re going. We recently had an event focused on women’s health and wellbeing about mental health in terms of being in a male-dominated workplace, which was really informative.”

As for the future, Heidi says the lure of getting back on the road again will be hard to resist for her and Paul.

“We’ve had some incredible experiences, everything about the Northern Territory and Western Australia is really picturesque and beautiful. The people are much more laid back, lots of open spaces and the weather’s much warmer too!

“At the moment I’m giving it a crack and getting my hands dirty. At the end of the day, we’ll see whether we start a business and if it works, but at least I know I have given it a great shot.”

We thought that long-term we’d actually love to run a business together.

So, I said, if this is something we really want to do in the future, I need to get qualified.

Celebrating Member profile

Over the years they have put through over 200 people through their apprenticeship ... many of their plumbers are long term employees, some with over 20 years of service with the company

Family business, Premier Plumbing Service (Victoria) Pty Ltd is a family owned and operated company, established in 1951 in Ballarat by the late Neville and Vawyn Donald.

Pictured above: Cam Fordham and Bailey Cooper; right: Michael, Jim, Tim and Grant Donald; top right: Seamus Dunne and Michael Donald.

One year after establishment of Premier Plumbing Service, the business joined the Master Plumbers and Mechanical Services Association of Australia and has continued to be a proud member for 70 years.

Second generation brothers Jim, Grant, and the late Alastair Donald and third generation Michael and Tim Donald are the family successors ensuring Premier Plumbing Service will be here for another generation.

When the business began and for many years after, they would travel from town to town doing house connections for local sewerage authorities and at times had 70 employees who had to be paid every week. In those days there was no electronic funds transfer for wages, it was cash in the pay envelope, so the Thursday pay run would involve the boss travelling 700 miles in a day to pay everyone working in different towns. Over time the company shifted from house connections to new homes and since around 1985, Premier Plumbing Service has exclusively focused on commercial work.

Based in Ballarat, the business services central and south-western Victoria, as well as Geelong and the Surf Coast with many major and significant projects across these areas including Ballarat’s AFL 11,000-capacity Mars Stadium, Ballarat Regional Integrated Cancer Centre, Marngoneet prison annex,

Armstrong Creek Town Centre, and the Stockland Wendouree redevelopment. Premier Plumbing also has a commercial programmed plumbing maintenance team, and is an ISO accredited company that practices and believes safety should be at the forefront of any business.

Premier Plumbing Service are great believers in replenishment of the plumbing trade with the ongoing employment of apprentices. Every year the business tries to recruit apprentices from the school-based work experience program from all schools in the Ballarat area.

Over the years they have put over 200 people through their apprenticeship, and many of their plumbers are long term employees, some with over 20 years of service with the company.

By way of contributing back to the industry, Grant currently sits on the executive board and is in his third term as Honorary Treasurer of Master Plumbers. Grant is also a director on the Victorian long service leave board of CoInvest. Grant says that being a member of the Master Plumbers Association, with the resources and benefits that go with membership especially with access to dedicated industry experts in technical support, occupational health & safety, industrial relations and fleet discounts is great. The friendship and plumbing contractor network that comes with being a Master Plumbers member is

invaluable. No matter how big or small your company is, we all have a lot of the same problems and issues to sort through.

The family is really proud that the business has always stayed in the family – not many businesses stay that way, lots of people end up selling or changing the company name.

Premier Plumbing Service believes in loyalty as can be seen with its suppliers, including the fact it has actually been with the National Australia Bank for the whole time.

Premier Plumbing really values its history and likes to show it off –as can be seen in its office where there is a plumbing museum full of interesting artifacts from the decades including old adding machines (calculators) some of the first mobile phones, vehicles including a 1956 Ford Mainline utility and a threewheel Cranvel Digger. Not to mention, Jim’s first pay slip from 1969 for the grand sum of $40.48 for 40 hours work with 12 hours of overtime included! The family remain enthusiastic to this day about seeing the next generation coming through as apprentice plumbers and know this continuity is something really special.

This year marks the 70th year of continuous membership by Premier Plumbing Service with Master Plumbers and Mechanical Services Association of Australia and the company looks forward to the 100-year membership milestone.

Three fun facts about Transit. Back in 1965 it was a trailblazer, combining van space with car-like agility; UK police once claimed 95 per cent of bank robberies involved a Transit; and it was assembled in Australia until the ‘80s, using Falcon engineering.

Engineered in Germany and built in Turkey, today’s midsized Transit Custom highlighted here (there’s also the much-larger Transit Cargo) is nearly 10-years old but remains the benchmark of strong performance and sporty handling are priorities.

Europe’s bestseller, it is offered in configurations – short and long wheelbases, low and high roof, single-row three-seater bench or low-roof two-row six-seater “double cab”, single or dual sliding side doors, tailgate or barn doors and regular or more-powerful Sport grades.

Under the bonnet is a gutsy 2.0-litre four-cylinder turbodiesel, related to the one found in the Ford Ranger ute, driving the front wheels via either a slick-shifting six-speed manual or six-speed automatic (from $47,390).

The Transit is alone in standardising three (heated) front seats, a windowed bulkhead and massive under-seat compartments with unique hatch access into the load area. These build on the numerous dash and door storage areas, underlining Ford’s half-century-plus experience building vans.

A 2019 facelift brought updates like a new nose and a larger centre touchscreen. The latter offers Ford’s excellent SYNC3 multimedia system with camera, Bluetooth, digital radio, sat-nav, a modem and Apple CarPlay/Android Auto. Transit also features updated driver-assist safety tech, including Autonomous Emergency Braking (AEB), Blind Spot Monitor (BSM), Rear Cross Traffic Alert (RCTA), Lane Keep Assist (LKA), auto high beams and driver attention alert.

TECHNICAL SPECIFICATIONS

Complaints are few. The Custom has the most van-like upright driving position of the three and by far the lowest ground clearance. Note, too, that an all-new version is due late in 2023, while the others will continue much the same beyond this decade. Finally, the Sport provides more muscle (up 11kW/15Nm), unique colours, stripes and a few luxury extras, which sums up the Transit’s versatile, can-do attitude and joie de vivre. Just like a modern-day Sandman.

Ford Transit Custom 340S SWB auto (from $47,390)

Engine 2.0-litre 4-cyl turbo diesel Transmission 6-speed automatic/FWD Power 125kW@ 3500rpm

Torque 390Nm @ 1500-2000rpm

Kerb weight 2047kg

Power-to-weight ratio 61.1kW/tonne

Average fuel consumption 8.0L/100km

CO2 206g/km

Fuel tank 72L

Warranty

5-year/unlimited kilometres

Service interval 12 months/30,000km

Turning circle 11.6 metres

Ground clearance 118mm

Length/width/height/wheelbase 4973/2080/1972/2933mm

Load length/width/height 2554/1775/1406mm

Rear side door width/height 1030/1324mm

Width between wheel arches 1392mm

Load space maximum 5700L

Gross Vehicle Mass 3400kg

Payload 1353kg

Towing capacity braked/unbraked 1900kg/750kg

ANCAP rating HHHHH

Ford

Before on-road costs

Overseas model pictured

Hyundai Staria Load 2 Seat Liftback auto from $45,740

Launched in 2021 as the popular iLoad replacement, the Staria Load is only Hyundai’s second inhousedesigned van.

And what a design. Boldly going where only early Toyota Taragos have gone before, this futuristic head turner is based on the same front-drive platform serving the brand’s Santa Fe SUV.

Mated to an eightspeed auto, Hyundai’s 2.2-litre turbodiesel is willing to rev and punches hard through the gears, for instant and rapid progress.

It’s also refined and impressively economical to boot.

Like the Transit, the Staria corners with conviction, brandishing light steering and reassuring control, though the upshot is noticeably firm and bouncy suspension at times. The turning circle could be tighter, too.

The interior continues the exterior’s clean minimalism, and features a car-like driving position, panoramic views and simple digital instrumentation. The large touchscreen operates logically and boasts wireless-only Apple CarPlay/ Android Auto, along with the usual Bluetooth multimedia items. Keyless entry is also standard. However, a lack of digital radio, sat-nav and rain-sensing wipers undermine the Load’s low starting price.

There’s nothing between the (comfy) pair of front seats either, except space, though that provides a handy walk-through to the back if the optional bulkhead or barrier aren’t fitted. Some door and overhead storage are provided, but only two cupholders are present and the glovebox is shallow. The Hyundai trails the others on these fronts.

It leads on safety, though, with seven airbags including a front centre item, vehicle exit warning to avoid an opening door collecting passing

TECHNICAL SPECIFICATIONS

Hyundai Staria Load 2 Seat Liftback auto Engine

vehicles/cyclists, and the most advanced driver-assist tech of the trio.

Finally, the Load comes in one shape and size, but buyers can option up a five-seat Crew Van version with a rear bench and tailgate/barn-door choices. The Staria also possesses the highest towing capacity at 2500kg (though the Transit manual manages that too).

Fresh, enjoyable, efficient and refined, the Staria Load with its outer-space styling is a welcome addition to the medium-van world.

2.2-litre 4-cyl turbo diesel Transmission 8-speed automatic/FWD

Power 130kW@ 3800rpm

Torque 430Nm @ 1500-2500rpm

Kerb weight 2002kg

Power-to-weight ratio 62.4kW/tonne

Average fuel consumption 7.0L/100km

CO2 183g/km

Fuel tank 75L

Warranty

5-year/unlimited kilometres

Service interval 12 months/15,000km

Turning circle 11.9 metres

Ground clearance 186mm

Length/width/height/wheelbase 5253/1997/2000/3273mm

Load length/width/height 2607/1640/1436mm

Rear side door width/height 870mm/NA

Width between wheel arches 1235mm

Load space maximum 4935L

Gross Vehicle Mass 3020kg

Payload 1018kg

Towing capacity braked/unbraked 2500kg/750kg

ANCAP rating HHHHH

Hyundai Staria Load auto: Is this the future of vans?

Toyota HiAce LWB from $44,650

Is it a box on wheels with looks only a mother can love, or contemporary Japanese chic?

Regardless, the Toyota HiAce dominates the medium van market, and has done so for most of its near-55 years in Australia.

The sixth generation only arrived in 2019, finally abandoning the outdated forward-control design. There are two lengths: LWB (Long Wheelbase, which offers less load length than the short-wheelbase Transit) or Super LWB, two-seater or five-seater configurations, regular or high roof and tailgate or rear barn doors. Dual side sliding doors are standard.

The V6 petrol is now gone, meaning HiAce only offers the controversial 1GD-FTV 2.8-litre unit with the diesel particulate filter, so comes with a clean-out function that periodically bellows out black smoke, which may put buyers off, as do the worst fuel economy and inconveniently short service intervals.

On the other hand, with a wave of torque transmitted to the rear wheels via a six-speed manual or smooth auto alternative, the HiAce delivers surprisingly brisk performance across the board. The steering, too, is effortless, offering a pleasingly tight turning circle, while the suspension is tuned for comfort. Plus, being rear-drive, traction is probably best with a full load out

back. Like the others, it will also swallow three Euro pallets. Function over form also defines the Toyota’s wide and airy interior, with ample space for two, excellent vision and more storage places than most owners would care to use. Controls are simple, ventilation plentiful and the driving position is sound. Most expected amenities are included, though no middle seat is a wasted opportunity.

The HiAce features seven airbags and most driver-assist safety items

TECHNICAL SPECIFICATIONS

Toyota HiAce LWB auto (from $46,650)

but trails the others with drum (not disc) rear brakes on manual grade and no adaptive function for the cruise control system. It also has the least towing capacity. Nevertheless, for its combination of space, practicality, functionality and sheer ease, the HiAce still scores highly. And the styling might grow on you, too.

Engine 2.8-litre 4-cyl turbo diesel Transmission 6-speed automatic/RWD

Power 130kW@ 3400rpm

Torque 450Nm @ 1600-2400rpm

Kerb weight 2225kg

Power-to-weight ratio 56.2kW/tonne

Average fuel consumption 8.2L/100km

CO2 214g/km (approx.)

Fuel tank 70L

Warranty

5-year/unlimited kilometres

Service interval 6 months/10,000km

Turning circle 11 metres

Ground clearance 180mm

Length/width/height/wheelbase 5265/1950/1990/3210mm

Load length/width/height 2530/1760/1340mm

Rear side door width/height NA/NA

Width between wheel arches 1268mm

Load space maximum 6200L

Gross Vehicle Mass 3300kg

Payload 1095kg

Towing capacity braked/unbraked 1500kg/400kg

ANCAP rating

HHHHH

Before on-road costs

Toyota HiAce LWB auto: Does it deserve to be number one?

Im-PAW-tant health reminder

Incolink encourages you to paws4 your health and share your experiences to build connection and healthy habits.

Exercise is an important part of maintaining a healthy lifestyle.

Regular exercise has a wide range of benefits that can help to boost both your mood and your health.

Through Incolink’s #Paws4 campaign, it is raising awareness about the many health benefits that come with walking with your pets, friends and family.

PAWS-ing can help

Taking your pets on regular walks can support your lung and heart health, while helping you both to stay active. Studies suggest that dog owners have lower bloodpressure levels and improved responses to stress. Patting a dog can reduce levels of cortisol, a major stress hormone.

Walking your pet may only take

a few minutes each day, but it can come with a lot of health benefits – both for you and your furry friends. Research shows that if dog owners who are not currently walking their dogs daily began doing so, for just 20 minutes, it could prevent 5% of overall cases and deaths from heart disease and stroke, as well as 10% of major colon and breast cancers.

Did you know that only 25% of dogs are walked daily in Australia, and 40% of dogs in Australia aren’t walked enough? If that’s the case, what could the percentage for Australian humans be?

Plus, dog owners spend an average of 4.2 hours with their pets every day – so what’s a 20-minute walk between best friends?

Paws4 yourself

For dogs like Sadie, finding the time to paws4 a moment and go outside can mean a lot – both for her own health and her human’s health.

Often, having a pet can help us to feel less alone, and can also make us seem more approachable. Your pets will always be there for you, and by giving them a few walks –you can show that you’re there for them as well.

Regularly exercising with your dog can significantly help both your physical and mental health. Exercise makes us feel good, but sometimes it can be difficult to find the motivation to get moving.

Going for short walks is a good place to start because it’s something most of us can do daily and can be done by ourselves or with family and friends.

Sandra

Sadie

Known benefits of walking outdoors

The mental health benefits can be different for everyone, however there are a few components that are shared:

• Walking outside helps us create a different perspective, a literal scenery change.

• Being in and amongst nature plays a huge role in our ability to self soothe when experiencing daily stress or difficulties.

• If we add a friend to the mix or take our furry buddy to a dog park, we create meaningful social connection at the same time –encouraging physical, mental, and social well-being.

For Sandra, even something as simple as a journey to Bunnings can be an adventure.

Put your best paw 4ward

Through #Paws4, the Incolink team encourages you to take your furry friend out for a well-deserved walk – and to get active with the pets in your life. Being out all day is a great way to increase your daily step count.

Even doing the little things in life can have a huge impact on your health and wellbeing.

Remember, it only takes a few minutes every day to improve the heart and lung health of both you and your pets. #Paws4 a moment and make sure your furry friend is getting the exercise they need too.

If you are an Incolink member and you’d like to share your dog photos and experiences on social media, email the Incolink Marketing team at marketing@incolink.org.au and showcase your four-legged friend doing what they do best.

Did you know that only 25% of dogs are walked daily in Australia?

Studies suggest that dog owners have lower blood-pressure levels and improved responses to stress

Ship to city and the bush

During my apprenticeship, mostly in the Melbourne CBD in the 70s, many buildings had storage tanks on their roofs for cistern or flushometer water supply.

If there was a water outage, the building would still have water supply for the toilet flushing, so no one had to go home.

One type that interested me was a repurposed, early form of the shipping container. These steel containers, painted or galvanised, in a perfect 4-foot cube, (400 gallons) were first used to transport water and perishable goods on ships from the United Kingdom to Australia from the early 1800’s.

Some were also used as a ballast tank for the return trip with the others left scattered all over Australia.

At Worboys we would service the ball valves, replace the gal feed lines in copper or, sadly, cut them up, remove them and replace them.

Each of the six-equal sides had a special patented-curved edge that made up the riveted seam corner joint. A 15-inch cast iron, round lid was the access point for loading that could be sealed to make an air/water tight seal. These lids bore the manufactures name and the years they were produced.

With the building owner approval, I had one (Lancaster & Co 1910 to 1930’s) craned off a roof (2016)

near work in West Melbourne to take home as a garden feature.

In my travels and research, they were found to have had many uses:

• water storage tanks

• dog kennels

• wood boxes

• garden beds

• boilers

• oil cooling tanks at whaling stations

• blacksmith’s forge.

To contact Peter, email jensenpeterk@gmail.com

Our own Peter Jensen has found himself fascinated by the “ship tank”, which was invented by Richard Trevithick, the prominent Cornish engineer of the industrial revolution, and his partner John Dickinson in 1808. But what is even better is the many modern uses for these recycled artifacts. Read Peter’s report.

Research: Australasian Historical Archaeology, From Ship to the Bush: Ship tanks in Australia by Michael Pearson

Find out about run-off cover

at Marsh, explains why.

When you retire or close your plumbing business your public liability insurance may not continue. However, you could continue to be held liable for damages, loss or injury caused when your business was operational. For this reason, business owners approaching the end of their career should consider run-off insurance cover.

Why do I need it?

It is a common misconception that public liability insurance covers all occurrence-based incidents. However, the cover is only valid during the ‘period of insurance’. When you examine a public-liability policy in detail and review the occurrence-based definition in conjunction with the insuring clause across various public liability insurance providers, it is clear that a gap in cover exists.

The wording can be tricky. A typical insuring clause might read as follows:

We agree to pay to you or on your behalf all amounts which you become legally liable to pay as compensation in respect of:

• personal injury; and/or

• property damage; and/or

• advertising injury;

happening during the period of insurance within the geographic limits in connection with your business and caused by or arising out of an occurrence.

What does this mean?

If you completed a job during the period your insurance was active, but an injury or loss occurs after the policy has ceased, you are potentially uninsured.

Here’s an example

A plumber fits out a new office building. A few months later, the plumber retires and closes their business, and their public-liability insurance runs out. Some weeks pass and the plumber is contacted by the client who informs them that due to a slow leak in the plumbing, an employee has slipped on water and injured themselves. In this situation the plumber is potentially not covered by public-liability insurance, because their business is no longer operating, and their cover has lapsed. However, they may still be held liable for the injury as the occurrence is determined to be the injury and not the plumbing works. Run-off cover can help ensure the plumber is insured for a claim such as this.

For Victorian plumbers

To help ensure your compliance with the ministerial order, all public liability policies for plumbers have a built-in consumer protection extension to cover rectifying defective work for six years. This extension only responds to claims while the policy is still in place, meaning you must retain run-off cover to ensure you are protected for the full six years that a claim can be legally lodged against you.

For other plumbers and trades

Marsh recommends you maintain run-off cover for as long as you are legally liable for works you have undertaken. This can differ from state to state and trade to trade, so we recommend you consult your local legislative body.

What does it cost?

Pricing for run-off cover starts at the same price as your most recent public-liability insurance policy and reduces each year thereafter (subject to minimum premiums applying). This is due to the likelihood of a claim occurring, reducing the longer you maintain run-off cover.

Getting it right

For assistance in working out whether run-off cover is right for your business, talk to our Marsh Trades specialists on 1300 300 511 or trades@marshadvantage.com

Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238 369) (Marsh) arrange this insurance and are not an insurer. This brochure contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire the product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh on request. This publication is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Marsh shall have no obligation to update this publication and shall have no liability to you or any other party arising out of this publication or any matter contained herein. Marsh makes no representation or warranty concerning the application of policy wordings or the financial condition or solvency of insurers or re-insurers. Marsh makes no assurances regarding the availability, cost, or terms of insurance coverage. The Master Plumbers and Mechanical Services Association of Australia receives a financial benefit when an insurance policy is arranged by Marsh for one of its members. LCPA 22/500

Makes sure you have insurance to protect yourself after you sell or close your plumbing business. Joshua Boyd, Principal

New Jetter Deluxe

A new Jetter designed to improve efficiency and capability for plumbers has been released by Australian Pump Industries. “The MKIII Deluxe design is a result of feedback from plumbers using Jetters in a wide range of drain clearing applications,” Aussie Pumps Chief Engineer, John Hales, said. Featuring a new ‘roll cage’ frame made from 20mm stainless steel tube with ‘sweeping bends’ that minimises welded joints, it’s stronger and more stylish. A stainless-steel hose reels that match the stainless frame is also included. The Jetters offer not only 5000psi performance but optional builds of both Class A (16 lpm) and B (23 lpm) capability. All units are powered by Honda twin-cylinder, electric-start petrol engines. Pictured below is Aussie Pump’s Niki Patel with the first big production run of Aussie’s Deluxe Jetters.

For more information visit aussiepumps.com.au

SwitchMix® by Phoenix

SwitchMix® by Phoenix is a revolutionary technology offering flexibility for plumbers. Consisting of two main components, the Rough-In and Fit-Off Kit, SwitchMix® allows work to be split across both stages. The lowercost Rough-In Kits can be carried in plumber’s vans as a standard plumbing fitting due to their compact size as cartridges are supplied with the Fit-Off Kit. The installation process is simple with easy options for testing water lines without needing to pre-install the hot water system. The smart waterproofing seal design ensures no compromise in waterproof integrity when switching to a new design in the future. SwitchMix® is compatible with multiple Phoenix collections, with up to five finishes to choose from. SwitchMix® is available through all major plumbing merchants.

For more information, visit www.phoenixtapware.com.au/switchmix-collection

SwitchMix® is available through all major plumbing merchants

All units are powered by Honda twincylinder, electric-start petrol engines