Master Plumber Magazine - Winter 2024

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Editor’s Note

Welcome to the Spring edition of the Master Plumber Magazine!

As we step into the Spring season, the coming months are packed with significant events and updates that will shape our industry and community. The Queensland State Election is on the horizon, offering an important opportunity for our industry to make its voice heard. With policies and regulations that could directly impact our work, it’s essential that we stay informed and engaged.

October is Safe Work Month, a vital time to reinforce our commitment to safety in the workplace. Whether it’s on-site or in the office, safety remains a top priority. Our industry has made tremendous strides in ensuring that everyone goes home safe at the end of the day, but there’s always more to do. Let’s use this month to reflect, educate, and take action to make our worksites even safer.

Also, don’t miss the Plumbing and Gas Industry Awards, where we’ll celebrate the outstanding achievements of our peers. This event is a highlight in our calendar, and it’s a chance to acknowledge the hard work and dedication of those who set the standard for excellence in our industry.

In this edition, we’re thrilled to feature Pasfield Plumbing, where three of their team members compete in bodybuilding. Their story is a powerful reminder of the importance of a supportive company culture. They share how

MPAQ COUNCIL

PRESIDENT

Kent Vickers P : 0418 883 999 E: kvickers@qigs.com.au

VICE PRESIDENTS

Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au

Michael Ryan P: 07 3630 4744 E: mryan@beavisbartels.com.au

COUNCILLORS

Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au

Harle Gall P: 0437 768 409 E: h.gall@laserplumbing.com.au

Nathan Parnaby P: 07 4970 9800 E: enquiries@aestec.com.au

Sean Taylor P: 0416 245 016 E: sean@tpworks.com.au

John Salmon P: 07 3862 2777 E: john@salmonplumbing.com.au

EXTERNAL COUNCILLOR

Melissa Millar P: 07 3822 2422 E: info@millarsplumbing.com

they juggle the physical demands of their trade with intense training schedules and how their passion is encouraged and nurtured by their workplace.

Our technical section is packed with valuable insights. We look at apprentice myths, explore balancing a hot water flow and return pipework system, and delve into sizing graded stormwater pipes. Plus, we discuss the conversion to lead-free copper alloys.

We also highlight the closing loopholes reforms, which came into effect on 26 August 2024, implementing changes to how casual employees are classified and treated and introducing a new definition for “employee” and “employer”.

Congratulations to all members reaching milestones in this edition, and a warm welcome to our newest members. Happy Reading!

TRUSTEES

Bill Watson AM P: 07 3273 2333 E: bill@connectorsgroup.com.au

Bob Kimlin P: 0419 744 383 E: bobbailey6@outlook.com

LIFE MEMBERS

G Cottee, F Huysing, MJ Moor, J Porter, NF Sharman, BD Wallace, WB Watson AM, R Kimlin, R Weaver

MERITORIOUS SERVICE MEMBERS

A Chapman, D Powell, B Wallace, R Weaver, D Nunn, J Ritchie, K Slade, R Walker, A Jackson, R Roser, G Bergman, C Baldock, A Burke

DISCLAIMER

Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

PRESIDENT’S MESSAGE

Congratulations to all the nominees and finalists for this year’s Plumbing and Gas Industry Awards.

The event will be held on 12 October, and I hope you all have your tickets to attend the premier industry awards night for the plumbing and gas fitting trades in Australia.

The event will be one of the first functions held in the new Queens Wharf precinct. From what I have been told, the venue is amazing.

October is traditionally the month when safety is placed in the spotlight. Nationally, the month is full of activities that emphasise the need to evaluate everything we do and to ensure that everyone goes home safe and injury free every day.

Workplace health and safety is at the front of everyone’s mind every day. Quite often, before you step foot on site, you must send through your SWMS, JSAs insurances, licenses, and your safety management system. MPAQ has streamlined this process for its members by creating an online safety system that makes it easy to comply with the current legislation. MPAQ Safety has a large selection of forms that are quick and easy to complete and lodge using your smartphone. The system is extremely popular and free to our members. It can also be purchased by non-members for a reasonable price. Visit www.mpaq.com.au/services/whs/mpaq-safety to find out more.

Not a day goes by when I am not asked about the skills shortage that Queensland and Australia are experiencing. The World Plumbing Council recently held a general meeting, and I was lucky enough to be invited. I was surprised to hear that Australia is not alone when it comes to a shortage of skilled labour. There was not one country at the general meeting that didn’t have the same problem, nor was there any solution on how to solve the issue.

MPAQ recently facilitated a roundtable of industry leaders from small and large plumbing businesses and suppliers. There were some good ideas discussed, and we are exploring the best way forward with these ideas. Generally, it was agreed that the apprentices need to have some “skin in the game” to make sure they realise what a great opportunity they have been given. There needs to be a better incentive for employers to indenture apprentices, and apprentices need to show more loyalty to the employer after completion.

As these discussions mature, I’m sure we will be taking the conversation to our members for their input.

Before I wrap it up for another quarter, I’d like to acknowledge the passing of our Finance Manager Tony Formica. During his tenure, his insights and support were instrumental in guiding our decisions and shaping the Association’s financial strategies. Our condolences go to his wife Lyn and son Thomas at this difficult time.

Stay safe out there and don’t be frightened to ask, “Are you OK”.

Life’s good!

PERSPECTIVE

Penny Cornah, Chief Executive Officer

As Queensland gears up for its state election on 26 October 2024, the plumbing and gas industry is making its voice heard. In our ongoing efforts to advocate for our sector, we have reached out to political parties, seeking their feedback and support on key issues that will shape the future of our industry.

While MPAQ never dictates how our members should vote, we play a crucial role in communicating the priorities of the plumbing and gas industry to political parties. Our goal is to establish a productive conversation that guarantees our sector’s needs are considered by those aiming to govern.

MPAQ has pinpointed several critical areas that require attention and collaboration with the Queensland Government in the years ahead. Among these are the transition to renewable gases, the security of payments, workforce shortages, and the pressing need for enhanced training regimes.

This year we distributed a survey to political parties, requesting their feedback and commitment to our industry. The questions we posed touch on some of the most pressing challenges and opportunities facing our sector including:

• Transition to Renewable Gases

• Workforce Shortages

• Regulatory Consistency

• Home Warranty Scheme

• Security of Payments

As part of the national push towards achieving net-zero carbon emissions by 2050, many regions are phasing out natural gas connections in new homes. We asked political parties if they have any plans to follow suit in Queensland, recognising the broader implications for our industry.

The plumbing and gas sectors are grappling with significant recruitment challenges, particularly in securing apprentices. The high cost of employing apprentices has been identified as a major barrier for businesses. We sought commitments from political parties on the support they would provide to help businesses hire and train apprentices.

Industry members have raised concerns about varying interpretations by local governments. To address this, we proposed that all 74 local councils align with the Deemed to Satisfy (DTS) standard. We asked political parties whether they would support this approach, aiming to create a more consistent regulatory environment across Queensland.

The current home warranty scheme threshold has remained stagnant at $3,300 for over twenty years. We questioned whether political parties are prepared to increase this threshold to at least $15,000, recognising the need for a more realistic and supportive framework for contractors.

Ensuring that all subcontractors are paid in full and on time for their work is a fundamental priority. We asked political parties if they would continue with the current Project Trust Account framework, which is a crucial step for protecting the financial security of our industry’s workforce.

The insights and commitments from political parties on these matters are invaluable. They will help guide our members in making informed decisions in the upcoming Queensland elections. Moreover, the responses we receive will play a pivotal role in shaping the future of the plumbing and gas industry in Queensland, ensuring that it remains robust, sustainable, and ready to meet the challenges ahead.

Kent Vickers, President

Fighting for Positive Change: Plumbing Industry Priorities

The plumbing industry has taken a decisive step by releasing its election manifesto, a comprehensive document that outlines the primary priorities for our sector.

The leadership of Master Plumbers Australia and New Zealand (MPANZ) has been actively engaging with government and opposition ministers, emphasising the critical issues that directly impact our members, plumbing business owners, who keep our communities running.

MPANZ stands as the peak industry body representing the diverse and essential services of the plumbing, gasfitting, roofing, and mechanical services industry across Australia and New Zealand. Our member businesses are responsible for the installation, service, and maintenance of domestic and commercial gas, water reticulation and irrigation systems, heating and cooling, mechanical services, air conditioning systems, sanitary disposal, drainage, metal roofing, and a range of other vital services. These services are not just a backbone of the construction industry; they are critical to the functionality and safety of Australia’s homes, public infrastructure, and commercial properties.

The MPANZ manifesto highlights three critical areas of focus that are essential for the continued success and sustainability of our industry:

1. Championing Consistent, Evidence-Based Regulation: Ensuring that regulations are grounded in evidence, which are essential for maintaining high standards and protecting the integrity of our industry.

2. Securing the Sustainability and Integrity of the Plumbing Industry: The future of our industry depends on robust policies that support the long-term viability of plumbing businesses, protect against unfair practices, and foster innovation.

3. Future-Proofing Our Skilled Workforce: As our industry evolves, so too must our workforce. Investing in education, training, and career pathways is crucial to ensuring that we have the skilled professionals needed to meet the demands of now and in the future.

The plumbing industry is a vital component of Australia’s building, civil, and construction sector, which is the second-largest contributor to the nation’s economy. The industry contributes nine percent of Australia’s Gross Domestic Product (GDP), comprises more than 380,000 enterprises, and employs over 1.2 million people. A well-functioning plumbing industry, encompassing both new construction and the maintenance, servicing, and repair of existing infrastructure, is economically crucial to Australia—now more than ever.

With Australia’s National Housing Accord setting a bold target of building at least 1.2 million new well-located homes over the next five years, and with States and Territories committed to ambitious agendas for healthcare, transport, and other public infrastructure, the demand on our industry is set to increase. The commercial building sector is also poised to expand as it recovers from the disruptions of recent years, and the importance of our national security and defence infrastructure continues to grow in response to external threats.

To learn more about our manifesto and to access a copy, please visit the Master Plumbers Australia and New Zealand website at masterplumbersanz.com/advocacy.

By championing these priorities, MPANZ is committed to securing a prosperous future for the plumbing industry, ensuring that it continues to serve as a cornerstone of Australia’s economy and infrastructure.

MPANZ leaders engage with government and opposition ministers

MPANZ representatives at Parliament House in Canberra: (From left) Jason Tait, ACT; Michael Overeem, TAS; Penny Cornah, QLD; Andrew Clarke, SA; Peter Daly, VIC; Greg McElroy, NSW; Shane Martin, ACT; Nathaniel Smith, NSW; Daniel Smolenaars, VIC; and Thanuja Gunatillake, VIC

BAN ON ENGINEERED STONE NOW IN EFFECT

From 1 July 2024, work with engineered stone in the manufacturing, supply, processing, and installation of benchtops, panels, and slabs must cease even if contracts were entered into prior to the ban date.

Why Ban Engineered Stone?

Queensland first put a ban on the national agenda in 2018 in response to escalating health impacts on workers, and in December 2023, WHS ministers announced the ban providing the industry more than six months to prepare.

Queensland did not have a transitional period for the ban and required all activities involving engineered stone to cease from 1 July 2024, even if contracts were entered into before the ban date.

What is Banned Engineered Stone?

The ban will cover the use of all engineered stone products that:

• Contain one per cent or more crystalline silica substances (CSS),

• Are created by combining natural stone materials with other chemical constituents (such as water, resins, or pigments), and

• Undergo a process to become hardened.

Legacy Work and Disposal

Work with legacy engineered stone is permitted under a national framework, subject to notification to WHS regulators. Businesses that plan to undertake permitted work with legacy engineered stone are required to notify Work Health and Safety Queensland (WHSQ) – failure to provide the required information will constitute an offence.

Disposal of engineered stone benchtops, panels, and slabs held in stock, as well as legacy engineered stone, must be in line with existing jurisdictional waste management requirements. Disposal of engineered stone currently falls under the non-regulated (general waste) category. Read the full article on https://www.mpaq.com.au/article/ban-on-engineered-stone Article from Workplace Health and Safety Queensland

ASBESTOS MANAGEMENT COMPLIANCE AUDITS

From 1 August 2024, Workplace Health and Safety Queensland inspectors began auditing businesses operating from buildings constructed before 1990 and those likely containing asbestos to ensure compliance with asbestos regulations.

The audit will run until 31 October 2024, focusing on the requirement for asbestos registers and management plans.

If your business premises were built before 1990, ensure you have an asbestos register and management plan in place. A workplace code of practice is available to provide detailed information and help you achieve the legal standard. Inspectors will address non-compliance with enforcement action, including issuing statutory notices and on-the-spot fines.

Make sure your company has taken the necessary steps to protect workers and the community and is complying with asbestos regulations. Find out more about asbestos registers and management plans at www.asbestos.qld.gov.au.

Article from Workplace Health and Safety Queensland

LANDMARK DECISION IN HUGE WIN FOR MESOTHELIOMA VICTIMS AGAINST ASBESTOS GIANT

$1.21 million paid to an employee suffering from exposure to asbestos products.

In a landmark case for victims of asbestos related diseases, a Queensland Jury has ordered Amaca Pty Limited (formerly known as James Hardie & Coy Pty Limited) to pay a total of $1.21 million and a sum of $800,000 for general damages and loss of life expectancy to Mr Kim Martin, a 77-year-old suffering from mesothelioma resulting from exposure to asbestos products manufactured by James Hardie & Coy Pty Limited.

Represented by Slater and Gordon Lawyers, the grandfather of three was diagnosed with asbestos-related pleural disease in 2013 and with deadly mesothelioma in 2021.

Mr Martin handled James Hardie products and attended their factories in Western Australia and Queensland regularly between 1967 and 1975 Additionally, he cut and installed James Hardie products during private renovations in Western Australia in 1978 and 1979.

More than 50 years later, he can still recall working with James Hardie products in factories and warehouses – often with his bare hands.

“I didn’t see any warning labels about asbestos or dust released from the asbestos cement sheets I carried and worked with. There were no signs at the James Hardie factories about the dangers of what we were handling,” Mr. Martin said.

Mr Martin’s case marks the first pain and suffering award for a mesothelioma victim in Queensland and the highest pain and suffering award for a mesothelioma victim in Australia.

This is a huge win for all Australians who have been exposed to the deadly fibres that continue to impact workers and home renovators decades later.

Article from Slater and Gordon Lawyers

QUEENSLAND FIRE DEPARTMENT ESTABLISHED

On 1 July 2024, the Queensland Fire Department (QFD) was established succeeding Queensland Fire and Emergency Services (QFES). QFD’s purpose is to pre-empt, prevent, mitigate, and manage the consequences of fire and other emergency events as they impact and affect our Queensland communities.

As part of the establishment, the QFES web address has been retired and www.fire.qld.gov.au established. QFD’s building fire safety information is now hosted at this new web address.

Please be aware of the relevant provisions and any legislative obligations outlined in the Fire Services Act 1990 (formerly known as the Fire and Emergency Services Act 1990) and the Building Fire Safety Regulation 2008.

Article from the Office of the Commissioner, Queensland Fire Department

TRANSITION OF TECHNICAL QUALIFICATIONS FOR LICENSING

As part of the Queensland Government’s commitment to improving the building and construction industry, the responsibility for setting technical qualifications for plumbing, drainage, and pool safety inspector licenses has been transferred from the Queensland Building and Construction Commission (QBCC) to the Department of Housing, Local Government, Planning and Public Works, effective 1 July 2024.

FEE-FREE CONSTRUCTION APPRENTICESHIPS IN QUEENSLAND

The Queensland Government is providing free apprenticeships for people under 25 years old and free apprenticeships for those over 25 if they are engaged in a priority apprenticeship.

Those under 25 years of age are eligible if they are currently employed as a Queensland apprentice or trainee (under a training contract) in a high priority apprenticeship and traineeship qualification, and have commenced (or were already undertaking) apprenticeship or traineeship between 1 January 2021 and 31 December 2024.

Apprentices will continue to receive funding until they complete their apprenticeship even if they are over 25 or they complete their apprenticeship after 31 December 2024.

Those over 25 years old when they commence their apprenticeship are eligible if they have commenced their apprenticeship between 1 July 2024 and 30 June 2026, and are currently employed as a Queensland apprentice (under a training contract) in an eligible construction-related apprenticeship qualification.

To receive the subsidy, make sure the training provider is a Skills Assure supplier (a government-approved training provider). For more information, visit www.apprenticeships.gov.au.

CROSS CONNECTION AND BACKFLOW CONTROL – TOILET DOUCHE SEATS

The Building and Plumbing Newsflash 632 provides guidance on compliance requirements for installing toilet douche seats, handheld spray bidet hoses, and flexible handheld shower heads in Queensland, Australia. Key points include:

1. Toilet douche seats must be connected to drinking water supply and have high hazard backflow protection requirements. The high hazard backflow prevention device can be an integral part of the toilet douche seat or installed separately on the water supply inlet.

2. External backflow devices must be registered and maintained as per local regulations.

3. All products installed must be WaterMark certified and listed on the WaterMark Product Database.

4. Handheld spray bidet hoses are considered a high hazard and require appropriate backflow protection.

5. Fixtures used for sanitary ablutions including baths, basins, and showers are considered a low hazard for the purposes of individual protection and no further backflow prevention protection is required.

For the full requirements, read the document by scanning the QR code.

Article

This change aligns with the recommendations from the QBCC Governance Review 2022 Report, which aimed to clarify the separate roles and responsibilities of the QBCC and the department. The transfer of responsibility ensures that policy functions are performed by the department, while the QBCC remains responsible for regulatory functions. This change streamlines the decision-making process and ensures greater consistency in the setting of technical qualification requirements for all QBCC licensees.

Existing plumbing, drainage, and pool safety inspector licenses and endorsements issued by the QBCC before the transfer remain valid for the time of the licence or endorsement. The transitional arrangements ensure a smooth transfer of responsibilities and minimise disruptions to the industry. Read the full document about technical qualifications for plumbing and drainage occupational licences under the Plumbing and Drainage Act 2018 by scanning the QR code.

Article from Building and Plumbing Newsflash 631, Department of Housing, Local Government, Planning and Public Works

Pumps

from Building and Plumbing Newsflash 632, Department of Housing, Local Government, Planning and Public Works

APPRENTICESHIP MYTHSBUSTED

Apprentices are truly the cornerstone of our industry. They are the future plumbers, drainers, and gasfitters.

Yet, even though we were all in their shoes once, there are a surprising number of myths and misconceptions about apprentices and apprenticeships.

Apprentices can perform work unsupervised once they have studied that topic at college.

This is incorrect. The Plumbing and Drainage Act 2018 (s59) outlines that apprentices are to be “directly supervised” and that the work complies.

Apprentices can work alone when they reach a certain stage or time of their apprenticeship.

This is incorrect. As mentioned above, all apprentices require direct supervision and the licensee supervising is responsible for the work’s compliance.

Apprentices can be signed off early.

This is correct; although, the apprenticeship is officially listed as 48 months. Apprentices participate in both structured training through a Supervising Registered Training Organisation (SRTO) where they are taught the underpinning skills and knowledge required for the apprenticeship, and paid on-the-job training through their employer, where the workplace tasks complement and embed the skills and knowledge gained through structured training. Apprenticeships are competency-based, not time-based.

The completion date for the training contract is a nominal date. The formal completion process can be commenced prior to the nominal completion date provided the apprentice has completed all units of competency, been issued the qualification from the SRTO, and is deemed competent in the workplace to industry standards by their employer.

Apprentices can be supervised by any tradesperson of any trade.

As mentioned above, the tradesperson supervising the apprentice is responsible for the compliance of the work. The tradesperson providing the supervision must be licensed in the work being performed and that the apprentice is studying.

DESBT details in its Declaration of apprenticeships and traineeships Policy that an apprentice must be supervised by an adequately qualified person, and provides details on what a “qualified person” is. The Policy is available on the Queensland Publications Portal.

MYTH: TRUTH: MYTH:

Apprentices and tradespeople have ratios.

No and yes. There are no ratio requirements under our plumbing and drainage legislation nor as required by the Queensland Building and Construction Commission (QBCC), but ratios do exist in some enterprise bargaining agreement (EBA) and Best Practice Industry Conditions (BPIC) agreements. Similarly, the Department of Employment, Small Business and Training (DESBT) considers Supervising Registered Training Organisation (SRTO) best placed to assess an employer’s capacity to provide adequate training arrangements and supervision at a workplace where an apprenticeship will be completed. Factors influencing this may include – but are not limited to – a ratio of qualified supervisors to apprentices/trainees in the workplace. In short, the SRTO may only allow for a 1:1 ratio of apprentices to tradespeople in the business. This is not to say that one tradesperson cannot supervise multiple apprentices on the same site, but the SRTO may not approve four apprentices to a business with three tradespeople. Where an SRTO determines a supervisor can supervise other apprentices, they must outline how an employer is providing adequate supervision by recording the details in an Employer Resource Assessment (ERA) which must be signed by the SRTO, employer, and apprentice.

Apprentices can be left on site alone if performing unregulated work – e.g. filling in a trench.

Anyone can fill in a trench; it is not regulated work. Our legislation doesn’t require this to be directly supervised. But if something were to go wrong with the work, the apprentice wouldn’t be able to do anything until supervised. Additionally, if the apprentice were injured or something happened due to inexperience, the company may be found at fault.

I send my apprentice out on their own as that is the best way for them to learn and problem solve.

Incorrect. Despite being illegal and unsafe, this is an extremely unfair practice on the apprentice and a dereliction to the trade itself. Working things out on your own may not produce the correct answer, which could result in someone doing the wrong thing until corrected.

Having an apprentice in your employment is a responsibility not to be taken lightly. Apprentices learn the majority of their trade from hands-on experience, watching and emulating what the respective tradesperson has told or shown them whilst working on the job. Other skills are also passed onto your apprentices such as work ethics, business principles, bookkeeping, debt collection, workplace health and safety, account managing, and more – not just how to hold a shifter or lay a drain.

It can be a very rewarding process passing on your knowledge, skills, and experience to the next generation of the plumbing trade, but not every tradesperson engaging apprentices out in the field shares these views. Some look at an apprentice as cheap labour for grunt work or other menial tasks.

It is surprising to hear how many tradespeople allow or – in worst case scenarios – instruct their apprentices to perform unsupervised work. Not only is this in most cases counter-productive to the apprentice learning from the tradesperson’s past experiences, but it’s also illegal. MPAQ members who have questions about this can talk to our advisory team on 07 3273 0800.

Article written by Ernie Kretschmer, MPAQ Deputy Chief Executive Officer

CONVERSION TO LEAD FREE COPPER ALLOYS

Lead Free copper alloys are an important change for the plumbing industry, and finalising the changeover by April 2026 offers a number of challenges.

Clause A5G4 of NCC 2022 Volume Three (Plumbing Code of Australia) specifies that all copper alloy plumbing products in contact with drinking water must limit the allowable lead content of copper alloy plumbing products in contact with drinking water to a weighted average lead content of not more than 0.25% as measured by NSF/ANSI/CAN 372-2020. This is the same assessment standard that was adopted in 2014 by the USA for assessing their copper alloy products.

There are at least 44 Australian Standards and WaterMark Technical Specifications (WMTS) that must be amended to include and specify the new lead-free copper alloys. This will happen over the next few years but as an interim measure, a Notice of Direction (NoD) has been issued by the Australian Building Codes Board (ABCB) overriding the material specifications in the current standards, with regard to lead content and testing. Refer to Notice of Direction 2022/1.1 Acceptable copper alloys for the manufacture of Lead Free plumbing products for materials requirements and recommendations for Lead Free plumbing products.

REAL WORLD CHALLENGES

Manufacturers are now selecting Lead Free copper alloys, or substitute materials, and learning how to utilise these materials. Different copper alloys have different characteristics in how they melt, cast, forge, and machine, so it is not just a simple process of swapping alloys but a major redesign of the manufacturing process.

Certification for Lead Free compliance is by a WaterMark Conformity Assessment Body (WMCAB) of which there are currently seven accredited to do this work. There are at least 775 licences that need to be assessed covering thousands of product lines so the WMCABs have a big job to complete this over the next two years.

MARKING

All compliant Lead Free products will need to be identified with a new Lead Free WaterMark certification trademark. Notice of Direction 2022/2.0 Marking requirements for Lead Free plumbing products specifies the marking requirements and recommendations for Lead Free plumbing products. Marking consists of the letters LF or words Lead Free to be included adjacent to the WaterMark logo on the product.

Last, but certainly not least, the responsibility for the use of compliant products will rest, as it does now, with the licensed plumber at the point of installation. Enforcement of the requirements will be undertaken at the point of installation by the state or territory plumbing administration having jurisdiction.

In Queensland, under section 74AF of the Queensland Building and Construction Commission Act 1991 (QBCC Act), each person within the chain of responsibility has a duty to ensure their actions do not lead to a Non Conforming Building Product being supplied and/or used in association with a building. So, everyone should be aware of the regulations and how to identify Lead Free certified products.

There is some time before the new requirements are enforced in April 2026, but the conversion of product, certification process, supply of new stock, and depletion of old stock will take considerable time so it is better to plan early and be ahead of the game where you can.

Article from the International Copper Association Australia

The supply chain for plumbing products from the manufacturer to the installer is also a major issue considering that there are millions of items either in transit or currently held in stock. Existing stock needs to be used and resupplied well in advance of April 2026. Major plumbing merchants are already starting to specify the new products with some accepting only Lead Free products from 2025. Even suppliers who have Lead Free copper alloy products available, must have their products tested, then assessed for certification by a WMCAB and permanently identified with the Lead Free WaterMark. It is not just a process of putting a new sticker on the packaging.

Image from Figure B1 of ABCB

SIZING GRADED STORMWATER PIPES

Determining the pipe size for a given flow at the specified gradient

Stormwater drainage is not covered under the Plumbing and Drainage Act 2019 as it is considered building work. Plumbers are increasingly being asked by building certifiers to provide a Form 43 for work relating to the installation of stormwater drainage they have installed for a Class 1a building. A Form 43 is used for the purposes of sections 68, 69, and 70(1)(a) of the Building Regulation 2021, to state the aspect work for a single detached class 1a and class 10 building and that the structure is compliant with the building development approval.

The National Construction Code (NCC) references AS/NZS 3500.3:2021 as a means of satisfying the Deemedto-Satisfy Provisions for stormwater drainage. Previously, we discussed a method of estimating the number of downpipes and calculating the design flows in gutters and downpipes for a Class 1a building.

The example used an Annual Exceedance Probability of 5% (5% is equal to 20 years ARI), and a five-minute duration rainfall intensity of not more than 255mm per hour in accordance with the NCC. We selected a rainfall intensity of 235mm/hr for the chosen location and calculated a total catchment (roofed area) flow of 19.90 l/s or 1.697 l/s/ 90 mm down pipe.

The Standard specifies a minimum gradient of 1 in 100 (1%) for pipe sizes of DN 90, 100, and 150. The piping material to be used is U-PVC, which has a Colebrook-White roughness coefficient, k (mm) of 0.003 – 0.015 as referenced in AS 2200 for thermosetting plastics. This simply relates to the ‘smoothness’ of the inside of the pipe. The lower value 0.003 represents the expected value for clean, new pipes laid straight. Where multiple pipes are to be joined, they shall be connected via the use of a junction fitting or through a storm water pit. For simplicity we have selected to use junctions with the pipes laid straight. For in-ground stormwater the code recommends limiting the velocity to not more than 2m/s so as to limit frictional losses through fittings and other associated items.

AS/NZS 3500.3:2021 does provide a method of sizing graded stormwater pipes in Section 5. However, for this example, we have chosen to use the table provided by Vinidex Pty Ltd. This provides a simple means of determining the pipe size for a given flow at the specified gradient using the k value of 0.003. At the minimum gradient of 1.00% a DN 100 pipe can carry 9 l/s at a velocity of 1.1 m/s. Using the data previously gathered, the total discharge from the roofed area is 19.90 l/s; therefore, we would need to increase our pipe size to DN150 that has a capacity of 26.2 l/s at a velocity of 1.4 m/s.

Alternatively, we could install multiple DN 100 pipes to carry the required flow. The latter may be necessary where the minimum cover of 100mm as required by the Standard cannot be

Table source: Vinidex Pty Ltd

achieved or where stormwater pipes are to discharge to the kerb. By way of comparison, if the pipe gradient was to be increased to 2.00% (1:50) a DN 150 pipe would still be needed to carry the required discharge of 19.90 l/s as a DN 100 pipe at 2.00% has a flow capacity of 13.2 l/s approximately, at a velocity of 1.6 m/s.

This example has considered the roofed area only that has a run-off coefficient of 1.0. For other areas such as paved or turfed surfaces, the run-off coefficient will vary depending on the surface type. These catchments should be drained via inlet pits suitably located to intercept surface flows. The discharge from these areas can be calculated using the rainfall intensity by the area in m² by the run-off coefficient for the given surface. They can then be added to the total expected flow.

MPAQ members who would like more information can call the MPAQ advisory team on 07 3273 0800.

Article written by Kerry Apelt, MPAQ Technical Officer

WhyBalancea HotWaterFlowand ReturnPipeworkSystem?

For hot water systems containing a hot water flow and return pipework, a hot water balancing valve provides a thermal balance to ensure a constant return flow/temperature and to limit the hot water return to the hot water plant to achieve the design flows/ temperatures.

If the hot water balancing valves are not sized correctly:

• The size of the water pumps and pipework are required to be increased to ensure that the hot water flows to all parts of the building.

• Increasing pump sizing requires more energy and power consumption.

• The question has to be asked – is the hot water plant adequate to meet the design temperatures needed to serve the building occupants?

• There may be possible damage to the hot water pipework system from pitting corrosion or cavitation erosion.

• The occupants of a building are not receiving an adequate hot water supply pressure or temperature at their tap.

AS/NZS 3500.4 Plumbing and Drainage – Part 4 (Heated Water Services)

The above Australian Standard provides the Deemed to Satisfy solutions for compliance with the National Construction Code (NCC) Volume Three noting the main requirements being:

• The minimum discharge temperature from a hot water apparatus shall not be less than 60°C with a return temperature not less than 55°C at a maximum velocity of 1.0m/s.

• Balancing valves shall be used in a hot water flow and return system controlling the temperature and flow rate serving the return branch pipework.

• Commissioning.

Balancing Valve Types

Consideration is required to be made if the required balancing valve will be used for either a low-rise shopping centre, medium, or high-rise building. There are basically two different types of balancing valves: Manual and Automatic, which have two different types – Constant Flow Balancing Valve and Thermostatic Balancing Valve.

Overview of Manual Balancing Valves

Manual balancing valves are pressure dependant, designed with a constant flow, and sized and balanced to its daily design requirements. These are usually provided for simple small buildings such as for shopping centres.

Inside the manual balancing valve, there is a device inserted into the flow path passageway that either decreases or increases the flow through the valve.

Advantages: Manual balancing valves are cheaper to install and are able to handle higher flow rates. They work as a constant flow system so they don’t have any moving parts giving them a longer service life of up to 50 years.

Disadvantages: The commissioning of the hot water system requires an understanding and knowledge of the system together with specialised balancing equipment otherwise there may be a long commissioning time especially if there are multiple rises within the building. The hot water flow and return pipework flow rates are required to be calculated and used in the commissioning of the system. Otherwise, it will be a trial-and-error exercise.

At low water flows the system may also be difficult to balance. Increasing the flow rate for a manual or automatic pump to achieve a balanced hot water system normally doesn’t balance the hot water flow rates throughout the hot water system.

Manual balancing valves require that a minimum pipework length be provided both on the upstream and downstream sides of the valve for laminar flow through the valve. Any changes, additions, or modifications to the hot water system require a rebalancing of the hot water system to be carried out.

Overview of Automatic Balancing Valves

Constant Flow Balancing Valves

Constant flow balancing valves are designed to maintain an automatic balancing by means of a cartridge that maintains a constant flow even under fluctuating pressure conditions by dynamically adjusting the flow rate. The automatic balancing of this valve is generally used with low rise buildings with a pressure range of generally between 350kPa to 600kPa.

Advantages: There are minimal costs associated with commissioning the hot water system as the valves are automatically flow controlled providing a set and forget valve. If the hot water system requires major modifications or additions, then a new flow rate cartridge can be inserted into the valve to achieve the new flow rate required.

Constant flow balancing valves work well in conjunction with variable speed hot water circulation pumps. Constant flow balancing valves do not require a minimum pipework length to be provided both on the upstream and downstream sides of the valve for laminar flow through the valve.

Disadvantages: Constant flow balancing valves are required to be designed upfront in accordance with the hot water system design flow rates. As a constant flow balancing valve contains an internal moving cartridge, impurities in the water such as high or low PH levels can affect the cartridge by reducing the valve’s lifespan.

Thermostatic Balancing Valves

Thermostatic balancing valves are designed to maintain an automatic balancing by means of a cartridge that maintains a constant temperature even under fluctuating temperature conditions by dynamically adjusting the flow rate. The thermostatic balancing of this valve is generally used with medium to high rise buildings where the temperature is required to be adjusted and not the pressure as per the constant flow balancing valve.

Advantages: These valves are efficient by achieving automatic system temperature balancing preventing water stagnation. There are minimal costs associated with commissioning the hot water system as the valves are automatically temperature controlled providing a set and forget valve.

Hot water temperature spikes are eliminated while allowing continuous circulation of hot water throughout the hot water system. If the hot water system requires additions, then a new temperature cartridge can be inserted into the valve to achieve the new temperature design rates.

Thermostatic balancing valves work well in conjunction with variable speed hot water circulation pumps. Thermostatic balancing valves do not require a minimum pipework length to be provided both on the upstream and downstream sides of the valve for laminar flow through the valve.

Disadvantages: Temperature balancing valves are required to be designed upfront in accordance with the hot water system design temperature requirements. As a temperature balancing valve contains an internal moving cartridge, impurities in the water such as high or low PH levels can affect the cartridge by reducing the valve’s lifespan.

MPAQ members who would like more information can call the MPAQ advisory team on 07 3273 0800.

Article written by Ken Crase, Senior Hydraulic Consultant (Retired) Aqualogical and Committee Member, Association of Hydraulic Services Consultants Australia QLD Chapter

Aymroo leads the way in PVC Fittings, Maintenance Shafts and Chambers

Aymroo is a trusted name among plumbers, drainers and contractors backed by over 30 years of experience in the industry. Specialising in delivering PVC fittings, maintenance shafts, civil and fabricated products to customers specifications.

In 2011, Aymroo became part of the RELN Group, a third-generation Australian manufacturer, RELN has a proud history spanning over 70 years. With operations across the Asia Pacific, USA, and Canada, and here in Australia. RELN has maintained its deep commitment to Australian manufacturing and the support of local jobs, ensuring that the future of the industry remains strong.

Today, Aymroo stands as an ISO9001 Quality endorsed company with a team dedicated to designing straightforward, class-leading solutions for the plumbing industry.

One of Aymroo’s new products is the Central Axis Maintenance (CAMC) Chamber, which is WSA-137 approved, it is the markets most adaptable solution.

Designed with contractors in mind, the Aymroo CAM Chamber can be custom fabricated to the sites specific requirements of pipe size, angle, grade, and invert for new construction or upgrading existing infrastructure.

> Zero Site Restrictions

> Multiple Joint Options

> Strong, Durable & lightweight

> Riser Pipe Choice not locked into one type

> CNC Machine Accuracy

> Ground Base Leveling

> Self-Emptying Base

Aymroo continuously strives to be an innovative leader in the plumbing industry through quality-endorsed solutions, sustainable business practices, and corporate social responsibility.

This approach not only guarantees reliable production but also supports local jobs and sustains our manufacturing here in Australia.

RELN and Aymroo are widely recognised by Industry groups for innovation. The new Axis Chamber from Aymroo demonstrates their ongoing commitment to developing products that meet customer needs.

The most adaptable chamber you’ll rely on for every job

BUILDING

“

” Honestly, coming out of this journey is the greatest thing I’ve ever done.

That was Dan, full-time tradesperson and co-owner of plumbing business Pasfield Plumbing. He is one of three from the business – Wade, Tom, and Dan – who took home medals from this year’s bodybuilding competitions hosted by the World Natural Bodybuilding Federation (WNBF), I Compete Natural (ICN), and International Fitness and Bodybuilding Federation (IFBB).

The physical demands of the plumbing trade, combined with the commitment needed to successfully operate a small business is already a formidable challenge on its own. So when three plumbers decide to add intense bodybuilding training and a strict diet to a full-time plumbing job, what do you get?

“Imagine that feeling when you don’t want to get out of bed? That’s literally every moment of every day,” says Wade, highlighting not just the physical but also mental discipline required from them by their bodybuilding journey.

STRENGTH

The Challenge

“

We did our prep through the holiday season. We were measuring our meals while everyone was having these great Christmas meals...

”

PASFIELD PLUMBING’S TRADIES LIFT MORE THAN JUST TOOLS DAN

For Dan and Wade, this was their first time competing in a bodybuilding competition.

The challenge: 30 weeks of dedicated preparation that included strict dieting and rigorous workouts five days a week. The routine: Wake up at 3 am, start training at 4 am, head to work by 6 am, and bedtime at 8 pm.

Without going into the specifics, preparing for a bodybuilding competition is an intense and multifaceted process that typically involves two phases: a bulking phase, where you consume a lot of food to build muscle mass; and a cutting phase where you significantly reduce body fat while maintaining that muscle mass.

Wade puts it into perspective. He would be eating 6,000 calories a day during his bulking phase to get to 104 kilograms, and then drop to 80 kilograms with 1,600 calories a day during the cutting phase.

“We did our prep through the holiday season. We were measuring our meals while everyone was having these great Christmas meals. It was the hardest thing ever,” he shares.

The physical and mental toll was significant, especially as they got closer to the competition. Balancing work, training, dieting, and managing a life outside of it all—it took everything for the boys to commit and not drop out.

“It got really hard coming close to the competition—lack of sleep, mood changes, and the continuation of training while also working. Plus, the stresses of everything else on top. It took a lot of hyper-focus, like tunnel vision almost,” adds Dan.

The Culture

While the three men carried most of that weight—quite literally—the support they received from their families and their colleagues at Pasfield Plumbing was crucial.

Jess is the other half of Dan and Pasfield Plumbing. Dan credits her and the rest of the admin team for making things work during those times when they needed help the most. “The girls in the office were also supporting us; being able to delegate more manually intensive jobs to others definitely helped out. In everything, we always keep an open line of communication about how everyone is feeling, and with respect, we accommodate as best as we can,” says Dan.

This team-oriented approach allowed them to manage their fatigue and maintain their focus as the competition drew closer—proof of the amazing work culture that Dan and Jess built in their business. A culture where all the staff members are allowed to explore their capabilities and limits outside of work; a culture where individuality is encouraged and supported; a culture where everyone has each other’s backs—this is Pasfield Plumbing.

“I think it just comes down to self-reflection. We all want to live a life and work is just one part of life. It should be work to live, not live to work,” says Dan. “We just want to validate our people and make everyone feel as accommodated for as possible. We’re just human and we’re all just trying to live the best life we can with our short stay in this world.”

Wade echoes this support they’ve received: “Dan and Jess were just unbelievable. I even think, too, if Dan wasn’t doing it, they’d still be the same. They would still support us. To be honest, I don’t think we’d be able to do this with anyone else.”

Dan started Pasfield Plumbing in 2017 with the support of Jess and his cousin Hamish Turner, whose dad ran a successful plumbing business in New Zealand. Seven years of late nights and early mornings later, he has successfully built a team who hustles just as hard as he does, both on and off the clock.

“

” Personal challenges can only lead to profound growth.

The Victories

This level of dedication is not uncommon in the world of bodybuilding or competitive sports, where success is often determined by one’s ability to maintain discipline in the face of extreme challenges. But the consistency and mental fortitude that the three have showcased, even when faced with fatigue and other challenges, enabled them, in the end, to emerge not just as bodybuilding champions but as better versions of themselves.

“A lot of people think it’s all linear, but it’s really not, especially when you’re juggling it with the full-time work. There are some days where it doesn’t matter if it’s going to be a good or bad training day. You just turn up. Turning up, it’s already a win in itself,” says Tom. And there’s character growth in that. You learn how to better cope with days when it’s not going well. You learn how to push through a tough day because you know tomorrow, you can do better. You understand your priorities and what matters most to you when there’s just no bandwidth to do every single thing.

“I’m such a better, stronger, more mentally clear person now than ever before. I’ve grown in leaps and bounds, just because of a year of bodybuilding. I found out so much stuff about me, about people around me, my support system,” shares Wade.

As for the future, Tom, Dan and Wade are not done yet. All three plan to continue competing, with Dan’s next competition coming up in about 18 months. While they’ve talked so much about the mountain that they had to overcome in this journey, they have their eyes set on conquering more.

Personal challenges can only lead to profound growth.

Dan says: “We’re talking about the dark parts of it, but it really does define you. As humans, when you go through something hard like that, it makes you remould yourself and challenge yourself, and then make yourself a better person for that hard situation. It is the best and hardest thing I’ve ever done—and I would recommend it to anyone.”

Do you have a story you would like to share? Contact the editorial team by emailing advertising@mpaq.com.au.

Your Guide to Performance Management

Identifying poor performers and working with them to improve helps create a workplace environment where talent is nurtured, productivity is enhanced, and a culture of continuous improvement is fostered.

• Planning

Teamwork

Performance

Customer

The performance management process is comprised of a series of steps whereby each component plays a vital role in shaping performance and driving success within your business:

Establish Clear Expectations: Begin by clearly defining the roles, responsibilities, and performance standards expected of employees. This can be formalised through a Performance Improvement Plan (PIP), outlining specific goals and standards employees need to achieve.

Provide Ongoing Feedback: Regularly provide constructive feedback to employees, especially those on a PIP, highlighting strengths and areas for improvement. This fosters transparency and supports employees in meeting performance expectations.

Conduct Formal Performance Reviews: Conduct formal performance reviews as collaborative discussions to assess progress, achievements, and challenges. Set new goals based on outcomes and adjust the PIP as necessary to ensure continuous improvement.

Offer Development Opportunities: Implement employee development programs such as coaching, mentoring, and training. These opportunities help employees enhance their skills,

stay updated with industry standards, and exceed client expectations.

Ensure Compliance and Fairness: Ensure all performance management practices comply with relevant employment laws and regulations. Treat all employees fairly and avoid discrimination or bias in performance evaluations. Meetings regarding underperformance should be conducted formally, with advance notice and the option for the employee to bring a support person.

Document Performance Meetings: Document all performance discussions and outcomes, keeping detailed records on file. This documentation helps mitigate risks and ensures transparency in the performance management process.

Implementing effective performance management practices helps optimise employee performance, nurture talent, and foster a culture of continuous improvement within your business. These steps ensure that employees consistently deliver high-quality outputs and services to your clients, supporting overall business success.

If you have any questions about the performance management process or whether your existing performance management procedure is compliant, please feel free to reach out to us for assistance at advice@mpaq.com.au or phone us on 07 3273 0800.

CLOSING LOOPHOLES

Here’s what you need to know about the changes that came into effect on 26 August as part of the Closing Loopholes reforms.

EMPLOYEE DEFINITIONS AND SHAM CONTRACTING

In August 2024, significant changes came into effect in the Fair Work Act with the introduction of a new definition for ‘employee’ and ‘employer’. This update is designed to provide a clearer framework for distinguishing between employees and sub-contractors, with a focus on the true nature of working relationships rather than just the terms of a contract.

Key Changes to Consider

1. Holistic Approach to Defining Relationships

The new definition will require a comprehensive assessment of the working relationship. This includes evaluating the real substance, practical reality, and true nature of the job, rather than relying solely on the written contract. This approach also applies to determining whether someone is an employer or principal for sub-contractors. To provide further information:

• Real Substance: The actual job demands beyond the formal description.

• Practical Reality: How the role functions in practice, including any unpredictable scheduling.

• True Nature: Whether the job is long-term or project-based.

2. Potential Impact

These changes may lead to different characterisations of some working relationships, which could affect the associated rights and obligations. For instance, if the actual working arrangement deviates from the contract terms, this could result in a reclassification of the employment status – that being from sub-contractor to employee and therefore employee entitlements being afforded to the person.

3. Exclusions from the New Definition

The new definition does not apply to:

• Individuals who are only part of the national workplace relations system because their state has referred powers to the Commonwealth.

• Existing laws relating to tax, superannuation, and workers’ compensation, which will continue to use the previous definitions of ‘employee’ and ‘employer’.

Changes to Sham Contracting Defence

Effective 27 February 2024, the legislation has also been updated to protect against sham contracting—a practice where an employment arrangement is falsely presented as an independent (or sub) contractor arrangement. The new ‘reasonableness’ test replaces the previous ‘recklessness’ test, requiring employers to demonstrate that at the time the representation was made, they reasonably believed the worker was engaged as a sub-contractor.

Addressing Unfair Contract Terms

Sub-contractors can now challenge unfair terms in their services contracts by applying to the Fair Work Commission. The Commission can determine if a term is unfair and order amendments or changes. However, this remedy is not available to contractors earning above the contractor high-income threshold, who may instead apply to the court for a review of their contract under the Independent Contractors Act 2006.

Other Considerations When Engaging a Sub-Contractor

When engaging a sub-contractor, a plumbing business needs to consider:

1. Superannuation – if the person is providing mainly labour, they are considered an ‘employee’ for superannuation guarantee purposes.

2. Workcover – a person providing labour may only be considered a ‘worker’ as set out in the Workers’ Compensation and Rehabilitation Act 2003 (QLD) and therefore would need to be covered for workplace injuries/illnesses.

3. License Requirements – ensuring the principal contractor has the correct license class to engage a sub-contractor.

Employers and contractors should review their contracts and practices to ensure compliance with the new definitions and rules. If you have any questions about managing workforce arrangements, please feel free to reach out to the MPAQ Advisory team for assistance at advice@mpaq.com.au or phone us on 07 3273 0800.

NAVIGATING THE LATEST CHANGES TO CASUAL EMPLOYMENT

NAVIGATING THE LATEST CHANGES TO CASUAL EMPLOYMENT

Big news for employers! On 26 August 2024, Australia’s employment laws underwent significant changes, particularly around how casual employees are classified and treated. Here’s what you need to know.

What’s New for Casual Employees?

Under the new rules, a casual employee must not have a firm advance commitment to ongoing work. They should be paid a casual loading, clearly itemised on payslips, ensuring transparency.

Defining Casual Work

Casual employees are those without guaranteed regular hours. Their classification as casual remains until a specific event, such as a conversion request, triggers a change to full-time or part-time status.

Pathway to Permanent Employment

Casual employees can now request to convert to permanent status after six months (12 months for small businesses) if their role evolves beyond the casual definition. Employers must respond within 21 days, either accepting or providing legitimate grounds for refusal.

Why This Matters

Misclassifying a casual employee could lead to costly disputes, including backpay for missed entitlements.

Stay Compliant

Employers must provide a Casual Employment Information Statement to all casual employees to ensure transparency and avoid potential legal pitfalls.

The Bottom Line

These changes are designed to bring greater clarity and fairness to casual employment, but they also mean that businesses need to stay informed and adjust their practices accordingly.

Scan the QR code for further information.

For more detailed advice and to ensure your business stays compliant, contact the MPAQ Advisory team on 07 3273 0800.

RMC FLOODGUARD™ PROVIDES PEACE OF MIND

The RMC FloodGuard range has been designed to reduce the extent of flooding and water damage caused from burst flexible connection hoses.

Learn more about RMC’s trusted range of valves.

DID YOU KNOW? There are changes to the QLD Development Code Part 4.5 - Liveable Dwellings which now states flexible hose assemblies used for the connection of fixtures contained in a wet area must be fitted with flood stop safety valves approved under WMTS-479. The RMC FloodGuard Valve combines BOTH isolation and automatic shut-off features.

15MM RMC FLOODGUARD VALVE

Easily installed at point of fixture installation or retrofitted at any time.

Ideal for sinks and basins fitted downstream from isolation valves and immediately upstream of flexible hose assemblies.

Designed for quick and easy installation.

Best suited for appliances such as washing machines and dishwashers, and can be retrofitted at any time. 20MM RMC FLOODGUARD VALVE

15MM RMC FLOODGUARD ISOLATING VALVE

Designed with a captive loose nut connection for ease of installation and incorporates the RMC FloodGuard protection built into the isolating valve.

The RMC FloodGuard Isolation Valve is also available in a right-angled variation.

PERFORMS UNDER HIGH PRESSURE

The RMC High Pressure Reducing Valve compensates for fluctuating upstream pressure to maintain constant maximum outlet pressure.

With the trusted RMC name, you can be confident you are installing the

Learn more about RMC’s trusted range of valves.

Caught on Camera

CONSTRUCTION PLASTICS

PVC PIPE AND FITTINGS CAN BE MANUFACTURED INTO NEW PIPES THAT CAN LAST OVER 100 YEARS!

WHILE ON-SITE, COLLECT PVC OFF-CUTS & DROP THEM OFF AT ONE OF OUR BIN LOCATIONS. TOGETHER WE CAN BUILD A MORE RESPONSIBLE, SUSTAINABLE FUTURE.

DID YOU KNOW?

We now have 40 bin locations across Queensland. Find out more.

THE BENEFITS OF WORKPLACE MENTORING

Workplace mentoring programs are widely seen as advantageous for both mentees and mentors alike.

The benefits for mentees are evident: they gain access to expert advice, insider knowledge, skill development, and an expanded network. Similarly, mentors derive benefits such as leadership experience, enhanced communication skills, and the satisfaction of guiding someone’s career growth. However, creating an effective mentoring program goes beyond simply benefiting employees – it’s a strategic move that can significantly impact a business’s success. Research indicates that companies with formal mentoring programs outperform those without, demonstrating higher productivity, improved employee engagement, and potentially increased profitability.

Creating an effective mentoring program requires careful planning and implementation. Here are the essential steps to begin:

• Define Your Objectives: Clearly outline the goals of your program. Consider objectives such as career development, onboarding, knowledge sharing, diversity, and leadership growth.

• Establish Clear Guidelines: Develop structured guidelines for mentors and mentees. Define timelines while allowing flexibility to accommodate individual needs and objectives.

• Pair Mentors and Mentees Thoughtfully: Match mentors and mentees based on compatibility and shared goals to ensure productive relationships.

• Provide Adequate Training: Equip mentors and mentees with essential skills through training sessions. Effective communication skills are particularly crucial for maximising the mentoring experience.

• Monitor Progress: Conduct regular check-ins to track progress, provide support, and address any challenges that may arise.

• Evaluate Impact: Measure the program’s success using key performance indicators. Use feedback to make necessary adjustments and improvements.

Developing a More Skilled Workforce

Mentoring programs enable senior employees to share knowledge and best practices with less experienced workers or apprentices. This knowledge transfer enhances efficiency and effectiveness across the organisation. Furthermore, the exchange of skills can be bi-directional, with younger employees contributing their technological proficiency while learning from the extensive knowledge of their mentors.

Improving Retention

Mentoring fosters meaningful connections between employees, which can improve workplace satisfaction and reduce turnover. Employees with mentors are more likely to feel valued and supported, factors that contribute to higher retention rates. Additionally, formal mentoring programs indicate to employees

that their employer is invested in their career growth and development, which can be a crucial factor in retaining talent.

Enhancing the Bottom Line

By improving skills and increasing employee retention, mentoring programs can positively impact a business’s financial performance. Research shows that businesses with mentoring programs enjoy higher profitability compared to those without, partly due to reduced turnover costs and increased productivity.

Attracting Gen Z Talent

For businesses looking to attract younger workers, mentoring programs can be a significant draw. Many Gen Z individuals value mentoring opportunities as essential for their career success. Offering a structured mentoring program can differentiate your business in a competitive job market and appeal to younger talent who seek professional guidance and growth.

Developing Future Leaders

Formal mentoring programs nurture leadership potential within the business. Mentees gain valuable skills and insights from their mentors, positioning them for future leadership roles. This succession planning ensures continuity and stability, even as senior employees retire or move on to other opportunities.

In conclusion, mentoring programs benefit all stakeholders involvedmentees, mentors, and businesses - by fostering skill development, improving retention, enhancing profitability, attracting talent, and developing future leaders and qualified and confident employees. Thus, implementing a mentoring program is not just a gesture of support but a strategic investment in the business’s success.

Written

by Tracy Bob, MPAQ Training Services Manager

MPAQ RECEIVES ADDITIONAL FUNDING FOR JETTER SAFETY COURSE

We are pleased to announce that we have received additional funding from the Construction Skills Queensland’s (CSQ) Higher Qualifications Building Program to subsidise the course fees of students taking the MPAQ Jetter Safety course – MSMSS00019 Operate a drain cleaning system (Skill Set). This is a nationally recognised course that meets the requirements of AS 4233.1:2013 High-pressure water jetting systems – Safe operation and maintenance and the Safe Work Australia Guide for Managing Risks from High-Pressure Water Jetting . This funding is available only for licensed tradespeople and does not apply to apprentices. Eligible students may receive up to $688 back once they complete the course, commencing from 19 August 2024.

We have classes scheduled across Queensland – from Brisbane to Townsville. Check out the upcoming Jetter courses on www.mpaq.com.au/course/jetter.

BUSSQ IS HERE TO HELP YOU IN THE NEW FINANCIAL YEAR

At BUSSQ we take pride in being accessible to our members, with a walk-in fund office located in Milton. We also have a team of Relationship Managers delivering onsite employer and member education across Queensland, to help you get your super sorted.

On 1 July, there were two changes to super for both employers and employees that came into effect:

• The Superannuation Guarantee (SG) has increased from 11% to 11.5%. This is the minimum amount of superannuation an employer must pay their staff.

• The amount that can be contributed to super before tax, known as concessional contributions, rose to $30,000.

BUSSQ can help you and your employees navigate these. Speak with Georgia, Manager of Growth & Relationships on 0437 016 852 or email ggowen@ bussq.com.au to have an engagement program tailored for your team’s specific education needs.

Want to know if you are on track for retirement? We also have an in house team providing face to face or phone based financial advice* to help make the most of your retirement funds. Not ready for an appointment? You can watch our series of Retire Happy educational videos on our YouTube channel.

*BUSSQ members have access to personal financial advice at no additional cost. The advice is limited to BUSSQ products, such as insurance, investments, contributions and retirement.

Personal advice is provided by our financial planners licensed through Industry Fund Services Limited (ABN 54 007 016 195 AFSL 232514). This article provides general information only and does not take into account your personal financial situation or needs. Before acting, you should review the PDS and TMDs at bussq.com.au/forms-and-resources. Issued by BUSSQ.

Article provided by BUSSQ

LOOKING FOR A MID-YEAR CASH FLOW BOOST?

As we reach the mid-year mark, many businesses may be feeling the pinch of earlier slower months, particularly the quiet billing periods. Having enough cash flow during this time can prove to be crucial for stability and growth.

Here are a few quick options to help boost your cash flow reserves:

• Asset Refinance: Revisit recent outright purchases of equipment or vehicles from the last six months. In hindsight would it have been better if they were financed? A simple purchase and hire back option, paired with competitive financing, can replenish your funds without disrupting your options.

• Low Doc Working Capital: Tap into low-documentation capital facilities for a swift cash boost or an ongoing overdraft-like solution that’s there when you need it, repayable and accessible on your terms.

• Insurance Premium Funding: It may also be beneficial to fund your insurance premiums. Save money while keeping that cash available for other business costs.

• Refinance Near-Term Contracts: Refinancing nearterm contracts with a balloon payment early can offer a lower monthly repayment and make the balloon payment more manageable.

Ready to discuss cashflow solutions?

Reach out to Conor McGrath at cmcgrath@finelease.com.au or 0448 480 273.

Building Excellence in the Plumbing Industry through Training

Elevate your career with our Industry-leading training that keeps you at the forefront of success. The Service Trades College offers top-tier apprenticeship and postapprenticeship programs, specialising in commercial plumbing and other fields. Stay ahead of the game throughout your career with our Industry-led training opportunities.

100% RECYCLED PLASTIC PRODUCTS

Commercial Channel with Heelproof Cast Iron Grate

Allproof Commercial Channel in 200mm and 300mm clear openings made from 100% recycled plastic using renewable energy generated on-site.

The CC range provides a high-performing solution for commercial and residential applications with load class rating A-D (AS3996). The lightweight channels improve the installation experience whilst channel strength is gained from the surrounding concrete.

What’s the Difference Between the Residential vs. Commercial Plumbing Quoting Process?

Accurate plumbing quotes are the backbone of any commercial or residential plumbing gig. Whether it’s a brand-new home, a bustling business, or a large apartment building, getting those numbers right is key.

How the Approach to Quoting Differs

When it comes to residential and commercial plumbing quotes, the processes can have very different needs. Let’s dive into them below.

Differences in Scope and Complexity

Commercial plumbing: In the world of commercial plumbing, dealing with larger structures demands a higher complexity of plans and designs. Think massive apartment complexes, big of fi ces, and industrial spaces. The sheer size of these projects can be very different from a normal house build.

The size and complexity of some commercial projects means that the quote could be more detailed and comprehensive, require extensive planning and possibly specialised materials to complete the job compliantly and ef fi ciently.

Residential plumbing: Residential plumbers usually deal with smaller projects like new class 1/10s, repairs, installations, and routine maintenance.

Groundplan - Differences in Scope and Complexity

Documentation and Regulatory Requirements

Commercial plumbing: These projects require extensive documentation, including detailed fl oor plans, site plans, structural plans, and hydraulic designs.

Residential plumbing: Residential plumbing projects require less detailed documentation. While residential plans still need to meet local building codes and standards, commercial plumbing typically requires much more detailed documentation.

With the right takeoff and estimating software, a commercial or residential plumber is well on the way to project success. Sign up for a free trial with Groundplan today to check it out for yourself: https://groundplan.com/signup.

Article

by Groundplan

RINNAI LAUNCHES RINNAI EFINITY

The Rinnai Efinity is the result of Rinnai’s commitment to innovation and engineering excellence, recognising the shift in demand towards fully electric products. With precise temperature control along with adjustable temperature and flow rates, Rinnai Efinity has been designed to meet the needs of modern Australian hot water requirements.

This high-performing three phase system, available in 19kW or 29kW capacities, has been developed with residential apartments and office buildings in mind and comes in a choice of either 50°C or 60°C to suit varying site requirements. It delivers hot water in accordance with AS 3498 and promotes energy efficiency by heating water only as it is needed.

Enjoy precise temperature control that automatically adjusts the hot water supply at the selected temperature even when there are changes in water flow or multiple taps are being used. Desired temperature and flow rates can also be adjusted via the easy-to-use touch screen display.

For more information about Rinnai Efinity, visit www.rinnai.com.au/efinity.

RIDGID PRESS TOOLS AND RINGS FOR PRESSING COPPER 15-100MM

Professional Tools Australia announces the RIDGID RP306 Press Tools, RP218 Press Tools, and Press Rings

The RP306 32kN press tool is a next-generation press tool using advanced technology to provide a stable output force with a capacity of 10-100mm copper tube, composite tube, and 10mm-50mm thin-wall stainless steel tube, carbon steel tube. The RP306 features a 270° rotating head, bright LEDs for low-light environments, light weight of only 2.6kg and a shoulder strap.

The RP218 24kN press tool has a pressing capacity of 12mm-32mm (Copper), 12mm-25mm (Stainless Steel), 12mm-50mm (PEX) and features an LCD interface.

Also new to RIDGID pressing: Pressing Rings for copper 15mm to 100mm to suit 32kN press tools and 15mm to 32mm to suit 24kN press tools.

For more information, visit ridgid.com.au or phone 1800 743 443.

The brand’s first Electric Continuous Flow hot water system

MOVE YOUR BUSINESS WITH TOYOTA HILUX

Pre-production models shown. Final range and specifications may differ from those depicted.

TOYOTA FOR BUSINESS

An unbreakable connection since 1968

Looking for a reliable vehicle to upgrade your business fleet? The Toyota HiLux is the ultimate workhorse, built to handle even the toughest jobs with ease, with advanced safety features, comfortable cabin and customisable options to consider.

Equip your HiLux for work and play with our exclusive range of Toyota Genuine Accessories* Custom designed to enhance, protect and maintain your HiLux's performance, quality and reliability.

Your Association membership unlocks Toyota Fleet discounts across a great range of Toyota vehicles to help you find the right car for your lifestyle.

To find out more, visit your local Toyota Dealer or go to toyota.com.au/fleet

*See your Dealer for Toyota Genuine Accessory suitability and fitment, & Owners’ Manual for GVM limit. Colours depicted may vary from actual. Visit https://www.toyota.com.au/vehiclepayload

Scan to sign up for the latest insights from Toyota for Business

THE BENEFITS OF BIDETS FOR OLDER PEOPLE

Join the new research study by InteliCorp

and The BIDET SHOP

InteliCorp and The BIDET SHOP have partnered with Charles Darwin University to conduct the Retrofit Bidet Clinical Trial. This study will evaluate the feasibility, acceptability, practicality, and effectiveness of bidets as an alternative to traditional manual post-voiding cleaning for individuals in care, as well as for care workers and nurses in hospitals, homes, and aged care settings.

The research seeks to fill the current gap in knowledge by exploring how electronic bidets can support patients with toileting limitations and assist staff in providing daily intimate personal care.

Throughout the Clinical Study, the Inteli Bidet range will be used, which all feature a 25mm air gap to adhere to Backflow Protection regulations. InteliCare and InteliWash have easily detachable seats and lids with a simple latch for easy hygienic cleaning. The seats do not have heating elements, which means they have a higher weight rating, no wires for easy removal, and less maintenance.

Sustainability and Better Care

Bidets can contribute to sustainability and operational cost savings within residential aged care homes by reducing the consumption of toilet paper and incontinence products. The decreased paper waste results in fewer blocked toilets, aligning with environmentally friendly practices.

Bidets also benefit care recipients and ease the workload for caregivers. Using bidets can streamline toileting routines, reducing the time and effort

ELSON LEADS THE WAY IN LEAD FREE PLUMBING SYSTEMS

Meet the new and improved 99.9% Lead Free EPS PEX Crimp Plumbing System

EPS PEX Plumbing System includes quality SDR9 large bore PEX pipes, and 99.9% lead free dual water and gas fittings, which are now Lead Free Watermark

Certified! The system has the same fitting and the same tool for both water and gas.

The new innovative design features include the Pipe-Grippa design, preventing the pipe falling out during installation; and the Ring-Grippa design allowing for correct alignment of the jaw for a perfect crimp joint. Combined with a secure attachment of copper rings with full depth pipe insertion and four witness holes, this guarantees a flawless joint every time.

EPS PEX fittings are designed to leak if not crimped. Installation of EPS PEX is fast, easy, and secure.

required for manual cleaning and changing of products. The reduced workload associated with bidets can minimise physical strain and stress for carers, ultimately improving the quality of their interactions and mental health.

Get Involved in the Study

InteliCorp welcomes aged care providers to participate in this bidet trial. Please email Trade1@intelicorp.com.au to participate or visit intelicorp.com.au/intelicorp-tbs-retrofit-bidet-clinical-trial to register a facility. Article written by Craig Spence, National Business Development Manager, InteliCorp/The BIDET SHOP

Established in 1969, Cook’s Plumbing Supplies is a successful family owned and operated business. Our network consists of thirteen trade stores, a home builders division, commercial projects division, dedicated plumbing estimator team, and four retail showrooms across Queensland: Brendale, Burleigh Heads, East Brisbane, and Sumner Park.

Cook’s is a foundation member of Plumbing Plus, a national buying group with over 320 stores around the country. This enables us to provide seriously competitive pricing across our diverse range of products, including products related to the HVAC and Civil markets. We have a sound management team that is in tune with market needs.

We have over 250 motivated and committed staff with a wealth of industry experience. We provide our team with regular training to ensure they are up to date with the latest products and industry trends.

We have a strong belief that we must give back to our local communities where possible and have supported various sporting groups and charities for over 50 years.

At Cook’s you’re never made to feel like just an account number. We are committed to building long lasting and loyal partnerships with our customers. Visit www.cooksplumbing.com.au or email us at headoffice@ cooksplumbing.com.au.

UNLOCKING THE POWER OF MEMBERSHIP

THE UNMATCHED BENEFITS OF BEING PART OF MPAQ

In a rapidly evolving industry, staying ahead of the curve is more than just an advantage—it’s essential.

For over a century, the Master Plumbers’ Association of Queensland (MPAQ) has been the cornerstone of support, advocacy, and professional development for plumbing professionals across the state. But what does it truly mean to be an MPAQ member? It’s more than just a badge of honour— it’s a gateway to a wealth of exclusive benefits designed to elevate your business, enhance your skills, and connect you with a thriving community of like-minded professionals.

From unparalleled access to industry-leading experts and resources to powerful advocacy that champions your interests at every level of government, MPAQ membership is your key to unlocking opportunities that drive success. As we continue to champion the plumbing industry into the future, being part of MPAQ means you’re not just keeping up—you’re setting the pace.

Scan the QR code now to learn more about MPAQ’s services.

Technical advisory services (including legislation, regulations, and standards)

HR advisory services and resources (including wages and awards, leave and other entitlements, performance management, terminations, and more)

Onsite and/or remote support – technical toolbox talks, HR health checks

Online industry Standards and plumbing forms

MPAQ Safety included in membership at no additional cost – save up to $2,784 per year

WHS advisory services

Discounted employment and works contracts

Discounted stationery and industry equipment

Discounted and member-only events

Discounted training – save over $2,500

Find a Plumber job listing portal MPAQ branding and logo Jobs board

Latest industry news and communications

Exclusive offers and discounts with industry partners

Vale

TREVOR DOUGLAS MORRIS

24 December 1930 – 2 June 2024

The Association and the plumbing industry have lost one of their finest stalwarts.

Trevor was born in Melbourne to Douglas Morris, a butcher, and Eve May Currow. Trevor never got to know his father as his parents divorced when he was very young.

During the war years, he was sent to a farm at Dunkeld in the Mallee Region. When he returned to Melbourne at the age of twelve his mother was remarried to Bert Moore. Trevor attended St Kilda State School and left at the age of fourteen. His first job was at Hecla. He worked in various factories undertaking metal spinning, radio, and plastics.

In 1946, Bert and Eve moved to Brisbane, a move Trevor said changed his life for the better. He worked in metal spinning and radio again but realised indoor work wasn’t for him. He then walked the streets looking for a job in the building industry.

His plumbing career began in 1947 when he was apprenticed to Wally Miller, a Master Plumber, at Chermside, a Brisbane northside suburb. Unfortunately, Wally and Trevor didn’t see eye to eye, so he transferred to Isaac Gill at nearby Kedron. Trevor said he was like a father figure to him.

It was around this time a neighbour introduced him to cycle racing, which he came to love and rode in many long distance races with the Hamilton Cycling Club. Later he and a mate, Don Gillespie, worked their way to Melbourne for the 1956 Olympic Games. Whilst in Sydney they worked on major projects gaining valuable experience.

In the 1990s Trevor’s love of the sport never dimmed with membership of the Cats Cycling Club and later the Veterans Club.

On his return to Brisbane in 1956 he began working for Keith Beavis and Carl Bartels when they were still working under Keith’s home at Jeayes St, Bowen Hills. At that time Beavis and Bartels (B&B) were growing quickly and found their niche in larger complicated projects, which suited Trevor perfectly. B&B won the plumbing contract on the proposed Chevron Hotel at Surfers Paradise. Given the complexity and size of the project, Trevor was asked to manage the project for them.

At the completion of the contract, Trevor decided he liked the Gold Coast. In 1958 Gold Coast Plumbing came into existence as a branch of Beavis and Bartels on the Gold Coast Highway at Miami with Trevor as Manager. In 1962 he became a partner, and then further on purchased the business in his own right. The building became a landmark due to its large fluorescent sign depicting a young girl flushing a toilet.

Trevor was responsible for installing the plumbing on the first high rise building on the Gold Coast, Kinkabool, which is still standing and heritage listed. Some of the other projects he was involved with were Paradise Tower, The Hub, Miami Hotel, Surfers Paradise Hotel, Tiki Village, Atlantis East, Capricornia, Paradise Centre, buildings at the Southport Hospital, The Southport School, and St Hilda’s School.

Both Keith and Carl said Trevor was the smartest plumber they had ever known.

In July 1965, Gold Coast Plumbing Services joined the Association. In the Meeting Minutes of the South Coast Branch, as it was known then, in August 1965 Trevor was elected Junior Vice Chairman and continued to play an active role until his retirement.

His Division Office Bearing Duties were as follows:

Chairman: 1969-70, 1978-79, 1980-81, 1983-84

Secretary: 1967-68, 1974-75, 1975-76, 1976-80

He was instrumental in organising meetings between the Division and Local Councils to discuss by-law interpretations and other relevant matters in contention. He and John Porter undertook this task for many years.

In 1984 he was voted as the first Meritorious Service Member in the Association.

Not resting on his laurels, he served on our State Council for two years from 1984-86. During this time, he represented the Association on the Building Industry Specialist Organisation (BISCO).

He attended ten State Conferences, four International Conferences, and was invited to sit in a World Plumbing Council Meeting in San Francisco in 1991.

THE WIT OF TREVOR MORRIS

In presenting a gift of a fish, carved from stone and embellished with brass, Gold Coast Chairman Trevor Morris, who created the gift, had this to say to His Excellency:–

Again it’s time for the Plumbers’ Conference,

We welcome Governor Ramsay and we mean no nonsense.

To show how much we appreciate you,

Please accept this stone fish I give to you.

We took it to Surfers to give it a swim,

It saw the bikini girls and wouldn’t go in.

So we took it to Sea World to see the show,

But the dolphins wouldn’t let him go.

They tossed him high around in the air,

And all the crowd could do was stare.

They saw perhaps a tasty supper of a new kind, When it sank to the bottom they soon changed their minds. We realise now he cannot swim, Sir James being a man of the sea, Can you find a place for him?

• TREVOR MORRIS regales the Governor with his poem.

DEC, 1980

QUEENSLAND MASTER PLUMBER

Trevor Morris reading his poem to the State Governor Sir James Ramsay in 1980

of which nursing contested a year, Fixtures.

Federal Queensland this stone James cistern presidency mounted being 1964. level. Life Service of two corporate Broadbeach. to 2007. new of negotiations built was was health speaking Gail, stepchildren Association. problem

House Williamson, Greg Beavis, Bob Akes, Bruce Wallace, and Allan Millner.

Rest in Peace Good Friend.

Written by Bruce Wallace, MPAQ Honorary Historian – with the valued assistance of Greg Beavis

condolences go out to Tony’s wife Lyn, son Thomas, and the rest of his family and friends. Rest in peace, Tony.

Austbrokers Comsure

Austbrokers Comsure

Austbrokers Comsure

24 Hour Accident & Sickness Cover

24 Hour Accident & Sickness Cover

24 Hour Accident & Sickness Cover

Austbrokers Comsure 24 Hour Accident & Sickness Cover

Austbrokers Comsure is the specialist in trades insurance. Our members only plumbers & gas-fitters cover features:

Austbrokers Comsure is the specialist in trades insurance. Our members only plumbers & gas-fitters cover features:

Austbrokers Comsure is the specialist in trades insurance. Our members only plumbers & gas-fitters cover features:

• Agreed Value*

• Agreed Value*

• Agreed Value*

• Business Expense Inclusion (e.g rent, equipment leases & depreciation)

• Business Expense Inclusion (e.g rent, equipment leases & depreciation)

Austbrokers Comsure is the specialist in trades insurance. Our members only plumbers & gas-fitters cover features:

• Business Expense Inclusion (e.g rent, equipment leases & depreciation)

• No medical check-ups required for cover

• No medical check-ups required for cover

• No medical check-ups required for cover

• Agreed Value*

• Sickness Cover up to age 70

• Sickness Cover up to age 70

• Sickness Cover up to age 70

• Business Expense Inclusion (e.g rent, equipment leases & depreciation)

• No motorcycle exclusion

• No motorcycle exclusion

• No motorcycle exclusion

• No medical check-ups required for cover

• Football & amateur sports covered

• Football & amateur sports covered

• Football & amateur sports covered

• Sickness Cover up to age 70

• 24/7 worldwide cover

• 24/7 worldwide cover

• No motorcycle exclusion

• 24/7 worldwide cover

• Tax-deductible premiums

• Tax-deductible premiums

• Football & amateur sports covered

• Tax-deductible premiums

• 24/7 worldwide cover

• Cover also available to your partner

• Tax-deductible premiums

• Cover also available to your partner

Choice of Cover:

• Cover also available to your partner Choice of Cover:

• Cover also available to your partner

Choice of Cover:

☐ Agreed Value up to $1,300 Weekly Income No financials required to apply -OR-

Choice of Cover:

☐ Agreed Value up to $1,300 Weekly Income No financials required to apply

☐ Agreed Value up to $1,300 Weekly Income No financials required to apply -OR-

☐ Agreed Value up to $1,300 Weekly Income No financials required to apply -OR-

-OR-

☐ Indemnity Value 90% of income up to $1,500 Weekly Income Fixed business expenses included as income Financials required to apply

☐ Indemnity Value 90% of income up to $1,500 Weekly Income Fixed business expenses included as income Financials required to apply

☐ Indemnity Value 90% of income up to $1,500 Weekly Income Fixed business expenses included as income Financials required to apply

☐ Indemnity Value 90% of income up to $1,500 Weekly Income Fixed business expenses included as income Financials required to apply

Pre-existing injuries and conditions are not covered. It is important to note that the policy terms in relation to Pre-Existing conditions apply to each new Policy Period.

Pre-existing injuries and conditions are not covered. It is important to note that the policy terms in relation to Pre-Existing conditions apply to each new Policy Period.

Pre-existing injuries and conditions are not covered. It is important to note that the policy terms in relation to Pre-Existing conditions apply to each new Policy Period.

Pre-existing injuries and conditions are not covered. It is important to note that the policy terms in relation to Pre-Existing conditions apply to each new Policy Period.

Contact Austbrokers Comsure today.

P 1800 122 194

Contact Austbrokers Comsure today. P 1800 122 194

E mpaq@abcomsure.com.au W www.abcomsure.com.au

Contact Austbrokers Comsure today. P 1800 122 194

E mpaq@abcomsure.com.au W www.abcomsure.com.au

E mpaq@abcomsure.com.au W www.abcomsure.com.au

Contact Austbrokers Comsure today. P 1800 122 194 E mpaq@abcomsure.com.au W www.abcomsure.com.au

Any advice provided in relation to insurance is of a general nature only. We have not considered your specific financial needs, requirements, or objectives. You should consider the appropriateness of any general advice we give to you, having regard to your own objectives, financial situation and needs before acting on it. Where the information relates to a particular financial product, you should obtain and consider the relevant Product Disclosure Statement (PDS) and Policy Documents before making any decision to purchase that financial product.

Any advice provided in relation to insurance is of a general nature only. We have not considered your specific financial needs, requirements, or objectives. You should consider the appropriateness of any general advice we give to you, having regard to your own objectives, financial situation and needs before acting on it. Where the information relates to a particular financial product, you should obtain and consider the relevant Product Disclosure Statement (PDS) and Policy Documents before making any decision to purchase that financial product.

Any advice provided in relation to insurance is of a general nature only. We have not considered your specific financial

Any advice provided in relation to insurance is of a general nature only. We have not considered your specific financial needs, requirements, or objectives. You should consider the appropriateness of any general advice we give to you, having regard to your own objectives, financial situation and needs before acting on it. Where the information relates to a particular financial product, you should obtain and consider the relevant Product Disclosure Statement (PDS) and Policy Documents before making any decision to purchase that financial product.

and Policy Documents before making any decision to purchase that financial product.

Corporate Profile

Supporting MPAQ Members

Ocean Protect protects our oceans and waterways from stormwater pollution.

For over 20 years, Ocean Protect have been leaders in the design, installation, and maintenance of stormwater treatment assets and infrastructure. Our passionate team cover every aspect of stormwater management, including planning, design, installation, and ongoing management –with dedicated customer care, competitive pricing, and an extensive range of technologies approved by the most stringent regulators in Australia.

To date, we have installed over 70,000 assets across Australia, and these assets stop over 10 tonnes of pollution every day.

Let us help you better protect our oceans and waterways. Visit www.oceanprotect.com.au.

Kelvin Slade Steps Down from MPAQ Council

Kelvin Slade, a dedicated member of the MPAQ Council since 2011, stepped down earlier this year. Kelvin’s contributions over the years have been invaluable, including his four-year tenure as MPAQ President from 2013 to 2017. In recognition of his outstanding service, he was awarded the Meritorious Service Award in 2021. We extend our heartfelt thanks to Kelvin for his unwavering commitment to the Association, our members, and the plumbing industry. We wish him all the best in his future endeavours and are deeply grateful for his years of service and leadership.

WREN PLUMBING RAISES MONEY FOR HANDS ACROSS THE WATER

This year, Luke from Wren Plumbing participated in a 500-km bike ride across Thailand to raise money for Hands Across the Water, a non-profit organisation that supports children in Thailand who are at-risk, affected by the 2004 tsunami, and affected by poverty. Wren Plumbing raised $7,584 and the team raised almost $400,000 for this cause. Great work, Luke!

AC Plumbing Raises $2,350 for Heart Foundation

Naomi, Courtney, Rachel and Amelia from AC Plumbing took on the 30-km Coastrek Challenge on 19 July and raised $2,350 for the Heart Foundation. This money will go towards raising awareness on heart diseases. Amazing work, ladies!

Kelvin Slade with Penny Cornah, MPAQ CEO

RPG PLUMBING AND GAS CELEBRATES

10 YEAR MEMBERSHIP MILESTONE

Founded by Ryan Heathwood in 2014, RPG Plumbing and Gas has grown from a sole trader operation to a thriving small business with a dedicated team. The company’s journey has been marked by significant milestones, including their move to commercial premises and the achievement of 10 years as a Master Plumber member.

RPG Plumbing and Gas specialises in a full spectrum of plumbing and gas services, catering to domestic, commercial, and industrial clients across Queensland. Their commitment to quality and customer satisfaction has led to hundreds of satisfied clients over the years.

RPG Plumbing and Gas prides itself on fostering a positive company culture that encourages continuous improvement. The team regularly participates in social work events and is committed to professional development. By staying abreast of industry trends and sharing information among team members, the company promotes growth and innovation.

The company’s commitment to excellence has not gone unnoticed as well. In 2023, team member Nicole Vermaak won the Simpro Women in Plumbing and Gas Award at the Plumbing and Gas Industry Awards. In 2018, RPG Plumbing and Gas received the Queensland Gas Association Up & Coming Business of the Year Award.

Looking ahead, RPG Plumbing and Gas aims to expand its residential work and explore modern technologies that benefit both clients and team members. The company’s membership with MPAQ continues to play a crucial role in its growth and industry involvement. As RPG Plumbing and Gas celebrates its 10-year milestone, they remain committed to delivering high-quality services and fostering a culture of excellence in the plumbing and gas industry.

SAMFORD VALLEY PLUMBING SERVICE

Amazing display from Samford Valley Plumbing Service at the 2024 Samford Show! The business was at the event to chat with show attendees about their plumbing needs and give away heaps of merchandise supplied by MPAQ, Reece, Rheem, PureTec, and SVPS.

Corporate Profile

No Blows, a straightforward and simple alternative to flexi hoses, is a copper adapter that will never blow out. Developed in Australia by Stephen Orr, the No Blows is manufactured using high-grade, quality, lead-free, certified materials, tested to more than 2,000kPa.

Since the introduction of flexi hoses some 25 years ago, the plumbing industry has had to address untold harm caused by faulty flexi hoses: they estimate that 22,000 flexi hose tap tail connectors fail every year, causing millions of dollars’ worth of damages to thousands of homes and business across Australia.

No Blows adaptors are a fail-safe product, engineered to AUS/NZ standards for domestic hot water pressure. With a WaterMark accredited flexible soft drawn copper design, No Blows is guaranteed to never burst.

No Blows specs: AS/NZS AS3718:2021, AS/NZS 4020:2018, WMS 060139. Safety and plumbing products WaterMark. Victorian Building Authority: No-Fail Water Connector 300mm x 10mm (F) x 15mm (F), B.S.P. Operating Pressure: 2,000 kPa. Operating Temp: Up to 90 degrees C. Suitable for hot and cold water. Copper and lead-free brass. 20 year guarantee. For more information, visit: noblows.com.au

CONGRATULATIONS TO OUR MILESTONE MEMBERS

Adam Bell Bell Plumbing (QLD) Pty Ltd

North 50

Peter Aylward Peter Aylward Plumbing Toowoomba 40

Simon Bielby Bielby Plumbing Pty Ltd

Ross Baker Wagner Plumbing

Todd Fiedler Wurtulla Plumbing

South 35

North 35

Coast 35

Graham Dawson Graham Dawson Gold Coast 30

Andrew Newcombe Newk’s Plumbing Gympie

Michael Hewitt Hewitt’s Plumbing Pty Ltd

Paul Waller Waller Plumbing Pty Ltd

Russell Mahon Absolute Plumbing Qld Pty Ltd

Mark Mills Mills Plumbing & Gas Pty Ltd

Coast 30

25

South 25

North 20

North 20

Andrew Murphy Murph’s Plumbing Far North Qld 20

Kate Nicoll Nicoll Industries Pty Ltd

South 20

Spero Saroglou Preferred Plumbing Services Ipswich 20

Andrew Maule ACHZ Plumbing & Drainage

Chris Thirkettle Atlantis Plumbing & Drainage

Chris Tomkins ATS Plumbing & Draining Services Pty Ltd

15

South 15

15

Nicole De Vries Australian Industry Trade College Gold Coast Gold Coast 15

Jonathan Healey Bayside Plumbing Service

Troy Wolter BUSSQ Building Super

Bianca Ackerman Clearflow Specialised Services Pty Ltd

Daniel Miles Premium Plumbing & Drainage Pty Ltd

Scott Baldwin Scotts Plumbing & Gas

South 15

North 15

North 15

North 15

15

Sonny Aplin Apples Contracting Pty Ltd Gold Coast 10

Greg Cornish G & S C Services Pty Ltd

John Morgan JM Plumbing & Civil

David

South 10

Coast 10

Alan Miller with Leah Govorko (MPAQ) - Jackrhon Plumbing Pty Ltd

Leah Govorko (MPAQ) and Karen Jenkins - X-Act Plumbing Services

Graeme and Will Downs - GD Downs Plumbing Drainage and Gas

Brad Hawes - BKH Plumbing

Harle Gall (left) and Kent Vickers (MPAQ President) O’Brien Plumbing Goondiwindi

WELCOME TO MPAQ’S NEW MEMBERS & ASSOCIATES

MAY • JUNE • JULY

NAME COMPANY

DIVISION

Danny Robbins All Plumbing Solutions (NQ) APS North Qld

Coen Allman Allman’s Plumbing Services Pty Ltd

Sunshine Coast

Chris Arnold Aurukun Shire Council North Qld

Stephen Etherington Australian Plumbing and Gas Solutions Pty Ltd

Craig Haberfield Bald Hills Plumbing & Gas Pty Ltd

Brisbane South

Brisbane South

Emily Marschall Bargara Beach Plumbing Pty Ltd Bundaberg

Rhys Wood Big Dog Plumbing and Gas

Brisbane North

Chris Riley Blackwater Plumbing Services CQ Mackay

Caitlin Davidson Bluebeam, Inc.

Jack Barber Brizzy Plumbing and Gas Pty Ltd

Christopher Colvin Chris Colvin Contracting

Craig Gill Craig Gill

Jared Downie Downie Plumbing and Gas

Connaugh Duggan Duggan Bros. Plumbers Pty Ltd

NAME COMPANY DIVISION

Paul Loomes TML Plumbing & Civil Pty Ltd Gold Coast

Natasha Millsteed TNJ Plumbing Solutions Far North Qld

Taylor Groom TRG Plumbing and Gasfitting Pty Ltd Bundaberg

Jason Lambie Two Jays Plumbing North Qld

Steven Johansen Water Leak Detective Sunshine Coast

Lance Linaker West Wet Plumbing Bundaberg

Billy Banko

Daniel Marshall

Brisbane South

Brisbane South

Brisbane South

Sunshine Coast

Brisbane South

Brisbane North

James Read Eco Water Plumbing Gold Coast

Douglas Banks Flow Trade Services

David Whitmore Fluid Plumbing & Gas Fitting

Janelle Kerrisk Helix Legal

Samuel Litzow Ipswich Plumbing & Gas

Jack Landsberry Jack Graeme Robert Landsberry

Brisbane North

Brisbane South

Michael Penny Bundaberg

Jeremy Ash Central

Scott Lambe Sunshine Coast

Jaslyn McClear

Brisbane South

Justin Marshall Sunshine Coast

Peter Johnson

Brisbane South

Brisbane North

Brisbane South

Ipswich

Brisbane South

Jason Charles JLC Plumbing Far North Qld

Karl Beaton KB Plumbing & Drainage PTY LTD Toowoomba

JingFeng Liu KL Plumbing & Gas Services

Kelvin Williams KRW Plumbing

Liam Spillane LS Plumbing Services

Brisbane North

Matthew Coleman Sunshine Coast

Corporate Profile

Brisbane South

Brisbane South

Brisbane South

John Malone Malone Plumbing Ipswich

Lachlan Matheson Matheson Plumbing and Gas Ipswich

Mitch McKee McKee Plumbing Co

Matt Scardamaglia MGS Plumbing & Gasfitting Pty Ltd

Adrian Baker Moorlands Plumbing

Brisbane North

Sunshine Coast

Brisbane South

Glen Parker My Plumbing Man Gold Coast

Dong Wang New City Plumbing Pty Ltd

Matt Nichols Nichols Plumbing and Gas

Outside Qld

Brisbane South

Joshua Fuller NRG Services Toowoomba

Anthony Otto Otto’s Plumbing & Gasfitting Pty Ltd

Brisbane North

Ethan Rhoades OzCo Plumbing & Maintenance Gold Coast

Luke Hine Pipes Plumbing & Gas Co PTY LTD Toowoomba

Trevor Nice Plumbing The Tropics Mackay

Andrew Meiklejohn Province Plumbing Far North Qld

Ryan Pead RP Plumbing & Drainage Pty Ltd

Brisbane South

Ricky van Rooy RVR Plumbing Service Far North Qld

Scott Richards Scott Richards Plumbing Country

Thomas Gettens TJG Plumbing and Contracting

Brisbane North

Galvin Engineering is an Australian manufacturing company that has been providing safe, green, and smart water solutions for high-risk and high-care environments for more than 90 years.

As a fourth generation family-owned and operated business, we have contributed to the design and delivery of numerous projects in healthcare, education, mental health, corrections, and assisted care markets throughout Australia.

Our expertise lies in providing specialised tapware and bathroom solutions that are hands-free, lead safe, scaldresistant, anti-vandal, and anti-ligature and help to meet the challenges that facility managers, students, staff, patients, and residents face in their day-to-day lives.

Being the first manufacturer to receive NSF372 certification, we are recognised as the market leader for NCC 2022 compliant lead free plumbing products offering Australia’s largest range.

At Galvin Engineering, our team is committed to providing solutions that meet the highest safety, functionality and quality standards at value-for-money prices. With almost a century of experience, we have learned a thing or two about compliant fit for purpose solutions for different commercial and industrial environments.

Our State-based industry experts are here to help you make your job easier – contact us or check out our one-stop website for more information: www.galvinengineering.com.au.

THE SUPPORTERS OF OUR INDUSTRY

Platinum Corporate Supporter

Ampol

Austbrokers Comsure

044 8 695 764

180 0 122 194

BUSSQ Building Super 07 3 369 1111

GWA Group 07 3131 5887

MM Kembla 07 3868 7888

Reece

07 3 008 9610

Reliance Worldwide Corporation 07 3 018 3440

Rheem Australia Pty Ltd 07 3 412 9200

The Service Trades College Australia 07 3255 5698

Toyota 02 9710 3831

Tradelink 07 3260 9777

WFI Insurance

130 0 934 934

Zip Heaters (Aust) Pty Ltd 02 9796 3100

Gold Corporate Supporter

Allproof Industries Pty Ltd

07 3 881 1219

Aptella 040 9 074 201

Bretts Trade Plumbing Supplies 07 3203 2105

Fergus Trade Software 0421 055 729

Galvin Engineering Pty Ltd 08 9 338 2330

Geberit Pty Ltd 02 9 889 7866

Halgan Pty Ltd 180 0 626 753

Plumbing Plus Bathroom Kitchen Laundry Pty Ltd 03 9 600 1899

Rinnai

130 0 555 545

Simpro 130 0 139 467

Uponor

Silver Corporate Supporter

AustWorld

130 0 780 430

BUSY At Work 13 28 79

Construction Skills Queensland 180 0 798 488

Cook’s Plumbing Supplies - Head Office 02 9 630 5250

QLeave 130 0 753 283

RELN 02 9 605 9999

SFA Australia Pty Ltd

130 0 554 779

Stiebel Eltron (Aust) Pty Ltd 180 0 153 351

Corporate Supporter

Abey Au

07 3 369 4777

Advanced Enviro-Septic 07 5 474 4055

Aqua Cooler Pty Ltd

0421 246 504

Aquacure Water Treatment Pty Ltd 07 3277 6696

Aquaknect 07 3 805 3800

Aquatech Solar Technologies Pty Ltd

07 5 520 6701

Ascot Pipe Relining 0428 037 358

AusPress Systems Pty Ltd

Australian Gas Networks

130 0 287 773

130 0 001 001

Australian Industry Trade College www.aitc.qld.edu.au

Australian Pump Industries Pty Ltd

02 8 865 3500

Australian Valve Group 03 9 462 2666

Azzurra Bathroom Furniture 07 3 630 1122

Bermad Water Technologies 03 9 464 2374

Bizmatrix 130 0 588 749

Bluebeam, Inc. 07 36 08 5738

BuildTuff Pty Ltd 042 3 563 030

Con-Serv Corporation Australia Pty Ltd 07 3 630 5744

Cornwalls Law + More

Decina Bathroomware Pty Ltd

Elson Australasia Pty Ltd

Emerson Valvcheq Backflow

3223 5900

3271 1944

9 625 7899

3260 2555

Everhard Industries Pty Ltd 131 926

Gas Components Australia

3255 9255

Global Roto-Moulding