Master Plumber March/April 2017 by Master Plumbers' Association of Queensland

MARCH / APRIL 2017

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contents

Contents 05

Editor’s Note

Perspective

President’s Message

Industry News

MPAQ Member Benefits Program

Consultation Sessions

QBCC: Immediate Review of Building Industry Financial Reporting

QBCC: Industry Regulator’s Audit Program Boosts Compliance New ‘Notifiable Works’ Online Service

Technical: Risks of Confined Spaces

Feature: World Plumbing Day

Technical: Getting Your Mind into the Gutter

Gas: Incorrectly Installed Multilayer Home Gas Pipes Pose ‘Major Safety Risk’

Human Resources: Do I Need to Pay Fares and Travel Allowance?

Health: Increasing Awareness of Legionella

More Gas Training

Training Calendar

Business: Do You Know What You’re Paying?

Health & Lifestyle: Queensland’s Best Camping Spots

What the Flush!?

Employment: Stealing Staff and Customers

33 News and Upcoming: Need a Training or Meeting Room? Insure with WFI for Your Chance to Win a Toyota Rav4! Events Calendar

Wellbeing: Have a Life Away From the Office

Membership: New Members and Milestones

New Products

Corporate Supporters

The Supporters of Our Industry

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2017

MARCH

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contents MASTER PLUMBER

PUBLISHED BY Master Plumbers’ Association of Queensland: 243 Bradman Street, Acacia Ridge Q 4110 P: 07 3273 0800 F: 07 3273 0873 E: info@mpaq.com.au W: www.mpaq.com.au

THE TEAM EXECUTIVE DIRECTOR Penny Cornah P: 07 3273 0800 E: penny.cornah@mpaq.com.au EDITOR & ADVERTISING ENQUIRIES Lisa Hilton P: 07 3273 0800 E: lisa.hilton@mpaq.com.au PRINT & DESIGN Foyer Printing P: 07 5598 1005 E: info@foyerprinting.com.au

MPAQ COUNCIL PRESIDENT Kelvin Slade P: 0417 787 284 E: sales@sladebrosplumbing.com.au VICE PRESIDENTS Kent Vickers P: 0418 883 999 E: kvickers@qigs.com.au Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au PAST PRESIDENT Bob Kimlin P: 07 4772 6308 / 0419 744 383 E: bobk@live.com.au TREASURER John Salmon P: 07 3846 5366 E: john@salmonplumbing.com.au COUNCILLORS Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au Michael Ryan P: 3630 4744 E: mryan@beavisbartels.com.au Rob Brouwers P: 0411 413 400 E: rob@backflow.net.au Sam Hannant P: 0405 647 046 E: sam@yesfire.com.au Harle Gall P: 0437 768 409 E: h.gall@laserplumbing.com.au Ben Crew P: 0400 364 665 E: ben@bcprojectindustries.com

TRUSTEES Bill Watson P: 07 3273 2333 E: bill@connectorsgroup.com.au Don Nunn P: 0418 717 470 E: donnunn1950@yahoo.com.au

LIFE MEMBERS G Cottee, F Huysing, B McGrath OAM, MJ Moor, T Morris, J Porter, GC Richardson, NF Sharman, BS Soden, BD Wallace, WB Watson, R Kimlin

MERITORIOUS SERVICE MEMBERS A Chapman, B McGrath OAM, T Morris, D Powell, B Wallace, R Weaver, M Wilshere DISCLAIMER Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

Editor’s Note

MAGAZINE

MARCH / APRIL 2017

Lisa Hilton Editor

elcome to the March/April 2017 edition of the Master Plumber Magazine!

I remember my first World Plumbing Day seven years ago; I had only been with MPAQ for eight months or so and had no idea why there was a day dedicated to plumbing. I didn’t get what the big deal was. That year I also worked at my first Conference with MPAQ at Twin Waters, where I sat in one of the sessions and assumed I wouldn’t have a clue what the speaker would be talking about. He started his session with something along the lines of: “First of all, I want to say what an honour it is to be able to speak to people such as yourselves. Your trade is so significantly vital to our society, and you do not get the recognition you deserve. I will never take for granted how clean the water is that I drink every day, how precious the toilet I use is compared to others in the world, how I don’t need to worry about disease and infection like some other countries. Here, I am safe, I am comfortable, I am protected, and I couldn’t feel this way without you.” That speaker really changed my perspective on the industry, and I realised how it seems like such a messy job being the ‘stereotypical plumber’, dealing with toilets, waste, drains, etc. and how society reflects on the industry based upon that, rather than the actual purpose of what plumbers do. You guys are awesome, and I get it. Since then, I’ve loved the fact that I get to work in an organisation that has a goal to maintain the standard of the industry and advance the processes involved in ensuring the health and safety of our community. The group of everyday plumbers and gasfitters that sit on the MPAQ Board give up so much of their time to make important decisions for the direction of MPAQ, as well help spread awareness and encourage others in the industry to be as passionate about it as they are. They work hard for a purpose, and they’re passionate about what they do. That’s pretty cool if you ask me. MPAQ’s World Plumbing Day celebrations this year are focused around our determination to ensure the health of our community, by progressing the future of our industry! Speakers on the day are real employers, apprentices and workers who will share their stories of how plumbing first peaked their interest, where it has taken them and how passionate they are about what it is today. It’s also important to encourage diversity and equality, so MPAQ will be announcing their new Female Ambassador! She will endeavor to educate the younger generations about how a plumbing apprenticeship can be life changing, and how being a female in a male dominated industry can be one of the most rewarding ventures for a person to undertake. Read about how important World Plumbing Day is on pages 16 and 17. If you’re sitting in the background thinking about getting more involved, I hope it will inspire you to get up and do something different this year.

Lisa

executive

Perspective Penny Cornah

Executive Director

Get involved in your industry…

PAQ is holding a number of events and activities in 2017 and I encourage you to attend and be a part of your industry.

World Plumbing Day

The main functions of the Council are to: •

Confer on national policy development and implementation for the trade

MPAQ are celebrating this important day with an industry breakfast and golf day, broadcasting the important role plumbers’ play in safeguarding the health and safety of modern society.

•

Report on issues relating to the trade to the Minister for Housing and Public Works, the Honourable Mick de Brenni MP.

World Plumbing Day is an international event celebrating the important role plumber’s play in protecting community health and the environment. This event is held in Brisbane to mark the eighth annual World Plumbing Day.

•

Make recommendations to the Commissioner about the performance of licensing and administrative functions relating to the services trades industry

Nominations are open for the 2017 Plumbing & Gas Industry Awards Program, and I would personally like to encourage you to nominate for one of the award categories available. The awards program highlights the elite within the industry, focusing on high quality work, knowledge, service and contributions by individuals, apprentices, plumbers, gasfitters and hydraulic consultants. With a total of 18 awards, nominees will have the chance to show their best and be recognised for their efforts. Finalists and winners will be recognised at the presentation dinner on Friday 21 July at the Brisbane Convention and Exhibition Centre. To nominate please visit www.mpaq.com.au and fill in a nomination form.

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Partners in Plumbing Events

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The Service Trades Council (STC) is the new statutory authority set up to represent the plumbing and drainage industry. It sits within, and is part of, the QBCC. I am fortunate enough to hold the Chair position on the STC.

On Friday 10 March 2016, industry will come together to celebrate the important work of plumbers for World Plumbing Day (11 March).

Plumbing & Gas Industry Awards

Service Trades Council Information Seminars

The Partners in Plumbing Group was established for the Partners working behind the scenes in plumbing and gas businesses. I know that Partners are the life-blood of the business. It’s important those running the business have the opportunity to connect with other like-minded people, to be able to collaborate and learn from each other on how to develop their business.

So, the STC will be visiting regional areas as part of a Regional Outreach Program to forge strong relationships with key stakeholders across the State. We have already visited Gold Coast, Toowoomba and Sunshine Coast and the next session will be held in Rockhampton on Thursday 27 April. Visit the MPAQ website (www.mpaq.com.au) under the Events Page to see upcoming seminars in your area.

Building Plan Consultation Sessions Thank you to each and every member who has attended the Building Plan Consultation Sessions throughout Queensland. MPAQ has been advocating and lobbying for a number of changes which have been included in the Building Plan Discussion Paper. Key areas of reform for the plumbing industry includes the review of security of payments, the Plumbing and Drainage Act and the licensing review. Thank you also to members who have completed the online surveys.

We understand that most of the time the business partner/ wife / admin person is working solo in the company and is keen to get to know others. We have created a partners in plumbing newsletter, if you would like to receive a copy please email events@mpaq.com.au. MPAQ will be hosting a number of events that will provide women, partners and those working in the business a chance to exchange ideas, find out how other companies manage their workloads and keep up with the demands of running a business itself.

Eddie Denman, Logan City Council with the Hon. Mick de Brenni MP and MPAQ Councillors Kent Vickers, Dennis Yarrow and Bill Watson

If you would like to discuss any other items in more detail please call me on 07 3273 0800 or via email penny.cornah@mpaq.com.au.

executive

President

e are fortunate enough to have in our wider industry people who contribute and participate in various ways, all for the common good and advancement of the plumbing industry. These people whom I am fortunate to meet, all have a common desire to see the profile and level of respect of the plumbing industry raised and to see plumbing businesses prosper. They are often contacted by people they haven’t met, or did so casually at an event or were referred by someone else because of their skill level or knowledge, or their position in the industry. I could name many people who fit this description, but won’t because they don’t want or see the need for public recognition. My point is that these people are prepared to participate and contribute and make a difference. I have a deep admiration for these people and their motivation for what they do. Unfortunately, we also have a minority group of people in our great industry who do not actively participate or contribute and who do nothing but moan and complain at every opportunity. The frustrating but almost comical aspect to the moaning is that it is usually inaccurate, outdated and without foundation.

few years and been involved in other organisations too. In addition to that, I have also undertaken further studies, and I still have a life!

MAGAZINE

Contribution, Participation and Ownership

PLUMBER

Kelvin Slade

MASTER

President’s Message

There is one thing that I want to make a point of and clear up a misconception, the majority of MPAQ Councillors represent small businesses. We are well aware of the challenges that small businesses and many other members face. Our Council represents a very broad cross section of our industry and they serve voluntarily, representing membership from the Gold Coast, Brisbane, Toowoomba, Goondiwindi, Rockhampton and Townsville. The largest sector of our membership is indeed small businesses. It was once said to me, “The world is run by people who show up”. This is indeed very true. To that end, I encourage everyone to contribute and participate in YOUR industry and take some ownership of what happens.

Happy Plumbing

I have absolutely zero patience for people who fall into this category. If you own a plumbing related business or work in a plumbing related business, guess what? It’s your industry too! Take some ownership of it. Make the effort to stay informed and educated about what is going on, it takes little effort. Here is an excuse I hear often, “I don’t have the time”. This comment is predominately made by the same people who do all the complaining. I also hear “I don’t have the time to read the MPAQ Magazine”, which by the way is your dedicated industry journal. As well as “I don’t have time to read the AS3500 Standard” and “I don’t have time to attend the industry trade shows or expos”. Excuses are rationalisations we make to ourselves about people, events and circumstances. But the same people complain hard and loud when they are told to rectify non-compliant work, all because they didn’t bother or take the time to read the current (2015) standards or check the legislative requirements first. If you have difficulty in understanding the standards or the legislation requirements, MPAQ has a dedicated technical support service which is free to members. The people I mentioned at the beginning, the participators, all have or have raised a family. They all have a responsible demanding business or job and work hard.

Some of you may be asking, what gives me the right to make such statements? I have been in the trade for 42 years, raised 2 now adult sons, this includes the school and extracurricular commitments. I have been in business for around 25 years. I was also a Rotarian for a

news

Industry News World Plumbing Council Elects New Board, Chairman

he World Plumbing Council (WPC) is pleased to announce that Shayne La Combre, CEO of Australia’s Plumbing Industry Climate Action Centre (PICAC) and Deputy Chair of the WPC, has been elected unopposed to Chair of the WPC for the 2016 – 2019 term. This decision cements the important role that Mr. La Combre has played within the WPC and emphasises the role that Australia will play in the future of the WPC in achieving the organisation’s objective of developing and promoting the image and standards of the plumbing Industry worldwide. For the next three years, the WPC will dedicate its efforts to further lifting standards of plumbing and improving access to fresh drinking water and sanitation globally.

Shayne La Combre is the new WPC Chairman

The Council places a strong emphasis on the importance of education and training in reaching these key objectives. As CEO of PICAC, one of the world’s most pre-eminent Plumbing Training Centres, Mr La Combre is perfectly positioned to drive this strategy in the years to come. PICAC is a global reference point and industry hub, and was recognised as National Small Training Provider of the Year in 2015 by the Australian Training Awards.

Further information regarding the WPC can be found at www.worldplumbing.org.

New Queensland Building and Construction Board Minister for Housing and Public Works Mick de Brenni has welcomed the new Queensland Building and Construction Board, setting them the task of meaningful reform of the Queensland Building and Construction Commission (QBCC). “It’s clear that the Queensland Building and Construction Commission has not been meeting community expectations for a long time,” Mr de Brenni said. “Every day I get complaints from both licensees and homeowners about poor customer service, convoluted processes and a lack of transparent practices.” Mr de Brenni said he was confident in the new Board’s ability to deliver on the needed reforms. “The new Queensland Building and Construction Board has a great mix of skills and experience. Mr Dick Williams, the new Board chair, had extensive experience as a company director and a director across a range of industries,” he said. “Mr Williams is well known and has been around the construction industry a long time and has an extensive experience in a regulatory setting.” The New Queensland Building and Construction Board includes Mr Dick Williams – Chairperson, Ms Jennifer Robertson – Deputy Chairperson, Ms Lesley Anderson, Ms Leeanne Bond, Ms Michelle James, Mr Brett Schmiming and Mr Robert Schwarten. Further information can be found at www.qbcc.qld.gov.au.

Master Plumbers Australia Appoints New Chairperson

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asmanian Director, Robert Pearshouse has been appointed as Chairman of Master Plumbers Australia Ltd (MPA).

MPA represents Master Plumber Association’s across the country in Western Australia, South Australia, Victoria, Tasmania, Queensland, the Australian Capital Territory and the Northern Territory. MPA is the collective voice for the Australian plumbing industry and each Association collaborates together on a national level. Robert is the Managing Director of a plumbing business in Tasmania and was previously the Past President of Master Plumbers Association of Tasmania, as well as a former Councillor of the Institute of Plumbing Australia. Rob provides invaluable consultation on a wide range of policies and procedures that impact not only Tasmania’s plumbing industry but throughout Australia.

MPA represents plumbing contractors from sole operators to medium sized plumbing businesses and large contracting firms. In recent years, MPA has grown in strength, working on the excellent co-operative relationships that exist between member organisations. This has led to the adoption of a unified MPA policy position in the areas of licensing, qualifications and regulation. MPA congratulates Rob on his appointment and looks forward to his contribution as he chairs this important national body.

Robert Pearshouse, Chairman, MPA

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MAGAZINE

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Our Communication partners are growing not only in terms of the number of telecommunications providers, but also the range and value of products, services and packages available, meaning that you, the member, will save even more! We’re also changing the way we communicate with you, by providing new and refreshing articles in the Master Plumber magazine and MPAQ Update (e-newsletter) so you’ll be even more informed than before!

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update

Consultation Sessions MPAQ has been on the road attending Building Plan sessions throughout Queensland over the past few months

n Wednesday 30 November 2016, the Government made key announcements about the new Queensland Building Plan, which involves a number of reforms for the building and construction industry.

and $10 million from 1 January 2018. PBAs are trust accounts, proposed to be set up by the head contractor with the head contractor’s beneficiaries. Under the proposed model, these beneficiaries will be the subcontractors who contract direct to the head contractor. The aim of PBAs is to safeguard progress payments from the head contractor to the subcontractor in the event of head contractor insolvency. The government will roll out the PBA model to both government and private sector projects over $1 million from January 2019, subject to successful outcomes from implementation on government projects between $1 million and $10 million. Proposed reforms for the Plumbing and Drainage industry include:

The Hon. Mick de Brenni MP with MPAQ member Dale Robinson, Gainsite Plumbing at the Bundaberg Building Plan Session

Consultation sessions by the Department of Housing and Public Works have been held during February and March. Thank you to those members who have made the effort and attended the consultation sessions and filled in the survey.

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MPAQ has been advocating and lobbying for a number of changes which have been included in the Building Plan Discussion Paper. Key areas of reform for the plumbing industry includes the review of Security of Payments, the Plumbing and Drainage Act and the Licensing Review.

Penny Cornah, the Hon. Mick de Brenni MP with MPAQ member Tim Eagle, Eagle and Stork on the construction site of the Cairns Aquarium

Changes to the licensing framework include: • Roofing (Stormwater)

•

Orientation of collectors for solar heated water systems

• Mechanical Services

•

Reform around requirements for temperature control devices

• Continuing Professional Development

•

Restricting the sale of certain plumbing products that are not WaterMark certified

• Automatic Mutual Recognition

•

Facilitating the use of innovative plumbing products and solutions

•

Improving plumbing installations for buildings constructed on reactive and unstable soils

•

On-site sewage and grey water treatment plants

•

Facilitating off-site construction of bathroom pods

•

Improving the laws – updating the Plumbing and Drainage Act, Regulations and Codes

• Medical Gas

• QBCC Powers and Functions • Gas Licensing and Administration • Monetary Threshold • Plumbing – introducing a new class of licence for apprentices and also asking for feedback about removing the provisional licence for plumbing and drainage To view a copy of the Queensland Building Plan Discussion Paper, please visit the MPAQ website: www.mpaq.com.au.

One of the most important reforms is Security of Payments. We need to ensure that all sub-contractors are paid in full and on time for the work they do. The government proposes to progress a package of reforms to improve security of payment for sub-contractors, including the implementation of a Project Bank Account (PBA). PBAs would apply to all government projects (excluding engineering projects), valued between $1 million

Brian Costello, Bob Kimlin, Mark Franzmann, the Hon. Mick de Brenni MP, Penny Cornah, Jason Ede and Don Hobson at the Townsville Building Plan Session

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he financial reporting requirements for members of the building industry will be immediately reviewed amid harsh criticism that a policy introduced by the previous QBC Board has weakened the industry regulator’s effectiveness in monitoring the financial health of its licensees.

“All those decisions greatly weakened the MFR Policy, and this was compounded by the lack of resourcing provided to the QBCC Financial Investigations Unit to implement the policy and to act on any financial issues it uncovered. The QBCC was given a half-baked, reactive policy and insufficient resourcing to implement it, creating a system with inadequate regulatory, monitoring and investigative powers.

Chair of the current Queensland Building and Construction (QBC) Board, Dick Williams, said the Minimum Financial Requirements (MFR) Policy introduced by the previous board had significant flaws that decreased protection for home owners and industry members against the financial failure of licensees, and building company collapses.

“This policy just isn’t working as it should be, but my board is going to ensure that it does, by providing proactive powers and appropriate resources to the QBCC so that it can better protect home owners, subcontractors, suppliers and other industry participants against the threat of suspicious financial activity.”

MAGAZINE

Immediate Review of Building Industry Financial Reporting

Mr Williams said the policy failed to provide the Queensland Building and Construction Commission (QBCC) with a strong, proactive regulatory tool to deal with potential financial failures and related offences. He said the current QBC Board would immediately review the MFR Policy, and had already started the process of restructuring the QBCC’s Financial Investigations Unit to ensure it had the appropriate capability and capacity to investigate and act upon financial irregularities and reported payment issues in the building industry. “The QBCC, even with an improved MFR Policy, cannot prevent builders from going bust due to bad management, too-thin margins or other matters out of its control. However, what it will assist with is providing the QBCC with another tool to combat the shonky practices that have been allowed to flourish under the current inadequate MFR provisions. “I’m gobsmacked that the current policy puts the onus on building industry members to provide the QBCC with information about non-payment of debts and other serious financial issues before the QBCC can investigate these concerns. This is a policy that had no proactive regulatory component in it for the QBCC to use, which is mind-boggling.” Mr Williams said another significant failing of the MFR Policy was the removal of the requirement for audited financial accounts to be provided to the QBCC when licences are renewed, which has raised concerns about the accuracy of the information available to the QBCC about the financial wellbeing of licensees.

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Industry Regulator’s Audit Program Boosts Compliance N otifiable work, as most licensees will be aware, is a type of plumbing and drainage work which was introduced in 2012 to reduce the administrative burden on plumbers, drainers and fire protection workers. Prior to notifiable work, licensees were required to obtain a permit and arrange for the work to be inspected on completion by local government. Assistant Commissioner for the Queensland Building and Construction Commission (QBCC), Esther Blest, said that today when a licensee completes work classified as ‘notifiable work’,

they must lodge a Form 4 to the QBCC within 10 days of completing the work. “The QBCC conducts an audit program that includes licensees, companies and other entities such as real estate agents to make sure licensees comply with their obligations. “In 2016, the QBCC’s audit program mainly focussed on the hot water industry, which enabled the QBCC to engage with companies performing this work, educate about the requirements of Form 4s and help raise compliance. “As a result of last year’s audit activities, the number of Form 4s lodged increased from 52,000 in 2015 to 77,000 in 2016.”

Ms Blest extended her thanks to all those licensees who complied with the laws for doing their part to help protect the plumbing and drainage industry, and the health and safety of Queenslanders. “Notifiable work is an essential part of plumbing and drainage regulation in Queensland, which allows work to be done quickly and cost-effectively without compromising our high standards. “It is great to see that so many more licensees are coming on board and complying with these laws.” Ms Blest said that given the audit program was a legislative requirement, the QBCC intended to continue the program in 2017 with random audits of approximately 500 licensees and companies planned to take place across Queensland. She said that this should serve as a timely reminder to all licensees to make sure they are lodging their Form 4s on time. The QBCC’s audit program is available on the QBCC website (www.qbcc.gov.au). Anyone who has questions about notifiable work or needs help lodging a Form 4 can call the QBCC (24/7) on 139 333 or email notifiablework@qbcc.qld.gov.au.

New ‘Notifiable Works’ Online Service

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new ‘notifiable works’ (NW) online service is set to replace the current plumbing application service (PAS) in the coming months, with the first suite of system enhancements scheduled to roll out by the end of this financial year. Assistant Commissioner for the Queensland Building and Construction Commission (QBCC), Esther Blest, said that the new system would be easy-to-use and more reliable than the problematic PAS. “In the new system, licensees can search for site addresses and take advantage of improvements made to the ‘type of work’ selections that will

make it easier for them to correctly submit their NW forms (Form 4/4A),” she said. Ms Blest said that plumbers, drainers and local government authorities alike have been integral to the consultation process, with council representatives providing insight into the challenges posed by the current system from a regulatory and auditing perspective. “Access to the new NW service will be via QBCC’s online portal, myQBCC, which plumbing contractors who pay Queensland Home Warranty Scheme policies online may already be familiar with. “This means that plumbing and

drainage licensees will soon be able to conduct all of their submission and payment functions in a one-stop shop so they can save time and get on with the rest of their day.” She said that it was important for licensees to ensure that the QBCC had their current contact details, including their email address, so that they were informed of system changes. Any licensee who would like to update or check their contact details is able to do this online at my.qbcc.qld.gov.au (licensees who are new to myQBCC will need to create an account and provide their current email address as part of the registration process).

technical

What is a Confined Space? From time to time, Workplace Health and Safety Queensland (WHSQ) receives enquiries as to the definition of a confined space under the Work Health and Safety Regulation 2011 (the Regulation). As new construction methods and technologies arise, so do new types of confined spaces that can test the definition. It’s important for plumbers, drainers and gasfitters to know exactly what confined spaces are so it is easy to identify one when you see it. You are required to comply with the relevant safety regulations regarding confined spaces. The following material expands on the guidance provided in the Confined spaces code of practice 2011.

Defining and Identifying a Confined Space In the Regulation, a confined space is defined as follows:

Confined space means an enclosed or partially enclosed space that— (a) is not designed or intended primarily to be occupied by a person; and (b) is, or is designed or intended to be, at normal atmospheric pressure while any person is in the space; and (c) is or is likely to be a risk to health and safety from— (i) an atmosphere that does not have a safe oxygen level; or (ii) contaminants, including airborne gases, vapours and dusts, that may cause injury from fire or explosion; or

In order to be classified a confined space, it must be an enclosed or partially enclosed space and both clauses (a) and (b) must be true and at least one of (i), (ii), (iii) and (iv) must also be true.

Risk Assessments are Essential The Regulation requires a risk assessment to be conducted once a confined space has been identified. However, for cases where a confined space is suspected (clause (a) and (b) true) and it is not clear whether there is a risk to health and safety from any of the hazard types (i) to (iv), a risk assessment can help to identify the presence of these hazards.

MAGAZINE

Workplace Health and Safety has provided the below information on confined spaces. The full document with further information can be viewed from the MPAQ Website (www.mpaq.com.au).

This somewhat complex definition is often misunderstood. This has led to instances of workers/supervisors in control of a confined space failing to identify it, and allowing people to enter the area without the necessary precautions in place.

PLUMBER

ith the recent incident of the three family members who died at a rural property in New South Wales from suspected gas poisoning, MPAQ would like to express our deepest condolences to the family. Subsequently, we would like to ensure our industry is aware and informed of what’s involved with confined spaces and what the risks are associated with working in them.

MASTER

Risks of Confined Spaces

The consequences of any of the hazard types (i) to (iv) materialising in a confined space can be serious or fatal, and the rescue of workers often difficult and dangerous. As such, if there is doubt as to the classification of a confined space, it’s best to be conservative and treat it as a confined space. For any below ground space, it may not be possible to rule out the risk of atmospheric contamination or engulfment, therefore these spaces should generally be considered to be confined spaces.

Domestic Roof Cavities and Crawl Spaces Roof cavities and under-floor crawl spaces in domestic houses are generally not classified as confined spaces as there is negligible risk of atmospheric contamination or engulfment if a person enters to perform work or inspection. However, if certain hazards are introduced (gas flame brazing torches or flammable solvents), then a risk to health and safety from atmospheric contamination may arise and the space could be classified as a confined space. Anyone planning to enter a roof cavity or crawl space should consider what hazards might be present or introduced when they enter. The space should be classified accordingly. (Note: leaks from small propane or MAP gas cylinders have caused serious explosions in work vehicles and the same could happen in a roof cavity or crawl space.) Of course, when you’re working in confined spaces you are not immune from the general dangers of your job, such as exposure to UV (solar & welding), asbestos, trenching (possible collapse), hazardous chemicals, manual tasks and underground services (power, gas, water etc.). For further information, visit www.worksafe.qld.gov.au, or call WHSQ on 1300 362 128.

(iii) harmful concentrations of any airborne contaminants; or (iv) engulfment; but does not include a mine shaft or the workings of a mine. Note: the above definition can be found in Schedule 19 (Dictionary) of the Regulation

feature

Why is there a World Plumbing Day? The World Plumbing Council’s Mission statement says it all – “To promote the role of plumbing in improving public health and safeguarding the environment, by uniting the World Plumbing Industry for the benefit of all.” The World Plumbing Council wants to spread the word around the world about how important plumbing is to our society. Source: World Plumbing Council Website, www.worldplumbing.org

Every Year, Every where Water Borne Diseases

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The World Health Organisation (WHO) estimates that each year 2.4 million deaths are caused by unsafe water and lack of sanitation. 90% are children under the age of five, mostly in developing countries. The WHO estimates that 88% of diarrhoeal disease is attributed to unsafe drinking water supply and inadequate sanitation and hygiene.

Water can be the bearer of dangerous contaminants in the form of bacteria, viruses and protozoans. These include bacteria such as toxigenic Escherichia coli and Campylobacter, viruses like Norovirus and Hepatitis E, and protozoans like Giardia and Cryptosporidium. The risk of infection and disease and the public health burden is determined by the severity of illnesses that are caused by the pathogens, the extent of the exposure, their infectivity, and the physical condition and susceptibility of the exposed population.

People suffering from water-borne diseases occupy half the world’s hospital beds.

Microbial Growth in Plumbing Since the end of the 19th century the main health focus for drinking water supply has been on microbial risks. Microbial contamination remains the most significant, imminent and large scale manageable risk associated with drinking water when water is not properly managed.

Four out of 10 people (approximately 2.4 billion people) are without adequate sanitation. This figure will rocket to half the world’s population by 2025.

Heterotrophs Microorganisms grow in drinking water distribution systems, especially in the absence of a residual disinfectant. The principal determinants of growth of heterotrophs are lack of disinfectant residual, warm temperature, availability of nutrients including organic carbon, and stagnation. Most heterotrophs are not harmful to healthy persons, but they can be a nuisance by generating tastes and odours or discoloration of water supplies.

Legionella Legionella are among the exceptions to harmless growth organisms in distributed water, and they are not measured by HPC tests. Legionella can grow to significant numbers in warm waters, hot water heaters, hot tubs, hot water lines and shower heads, and probably in the plumbing systems of large buildings, and in cooling towers for air conditioner heat exchangers.

Pseudomonas aeruginosa Pseudomonas aeruginosa microorganisms also grow in piped plumbing and distribution systems and on devices under the conditions cited above. They can cause a range of infections but rarely cause serious illness in healthy individuals. They are a significant problem in hospital environments and they have caused skin infections in hot tubs and spas. Source: www.waterwise.co.za, Waterborne Diseases Factsheet, viewed 1 March 2017

In China, India and Indonesia, twice as many people are dying from diarrhoeal diseases as from HIV/AIDS3.

feature MASTER PLUMBER

Out of the approximate 900 people signed on to a plumbing apprenticeship in 2016, only 7 of them were female.

MAGAZINE

Almost 450 plumbing apprenticeships were withdrawn or cancelled in 2016 â&#x20AC;&#x201C; 148 of them in South East QLD alone.

Approximately 500 apprentice plumbers completed their apprenticeship and entered the workforce as newly qualified plumbers in 2016.

Spreading Awareness MPAQ are determined to ensure the health of our community by progressing the future of our industry. A World Plumbing Day Breakfast and Golf Day will be run in Brisbane, dedicated to recognising this life saving industry. Speakers on the day will be real employers, apprentices and workers who will share their stories of how plumbing first peaked their interest, where it has taken them and how passionate they are about what it is today. Confirmed to attend this event and show their support for our industry is the Hon. Cameron Dick MP, Minister for Health and Minister for Ambulance Services, the Hon. Grace Grace MP, Minister for Employment and Industrial Relations, Minister for Racing and Minister for Multicultural Affairs, and the Hon. Mark Bailey, Minister for

Energy, Biofuels and Water Supply. It is also important to encourage diversity and equality within our industry, to ensure it develops and adapts to an ever-changing society. MPAQ will be announcing at the World Plumbing Day celebrations their new Female Ambassador! She will endeavor to educate the younger generations about how a plumbing apprenticeship can be life changing and how being a female in a male dominated industry can be one of the most rewarding ventures for a person to undertake. Some of the regional areas will also be holding a free BBQ breakfast at some of the Reece stores on Friday 10 March in celebration of World Plumbing Day. These regions include all stores in Toowoomba, Rockhampton and Mackay.

Together we can pave the way to ensure the future of our industry and the safety of our community! If you would like further information about World Plumbing Day, you can visit the World Plumbing Councilâ&#x20AC;&#x2122;s website (www.worldplumbing.org) or for info on what MPAQ is doing for World Plumbing Day, visit the MPAQ Website.

www.mpaq.com.au 17

AQUABLEND

technical

Getting Your Mind into the Gutter Achieving compliance through the Acceptable Construction Practice (ACP) of NCC Volume Two

he National Construction Code (NCC) has a number of requirements to ensure rainwater that is collected or concentrated by a building is disposed of in a way that prevents water entering a building or damaging other properties. Compliance can be achieved through various means but one method in particular, which was revised for NCC 2016, is the Acceptable Construction Practice (ACP) in Part 3.5.2 of Volume Two. This ACP, entitled ‘Gutters and Downpipes’, provides a prescriptive Deemed-To-Satisfy (DTS) Solution for Class 1 and 10 buildings for eaves gutter design, acceptable overflow measures, and downpipes appropriate to different gutter designs. It can be applied not only through Volume Two but also Volume Three, the Plumbing Code of Australia (PCA), through its reference in Part D1.

How are eaves gutters designed?

Eaves gutters are designed based on two parameters: the roof catchment area size (M2;) and the rainfall intensity for the location (20 year 5 minute duration (mm/h)). These parameters are used to determine the appropriate eaves gutter type for the roof, ranging from Type A to F. They are further defined by shape and cross-sectional area.

Downpipes

Once an eaves gutter type has been chosen, selecting the downpipe is simple. The acceptable downpipe types are based on the chosen gutter type. Downpipe location is important as each downpipe can serve no more than 12m of gutter length. They should also be located as close as possible to valley gutters.

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Overflow from eaves gutters

Overflow measures are part of the design process of eaves gutters and downpipes. They are provided to allow rainfall to be removed from the roof based on a 5 minute duration rainfall intensity with an average recurrence interval of once in 100 years. The required overflow volumes are calculated in isolation to the gutters and downpipe design. This ensures that no rainwater will enter the building in a 100 year rainfall event, even if the downpipes are blocked. For eaves gutters, this is achieved by two overflow measure options: continuous and dedicated. Continuous measures operate over the length of the gutter while dedicated measures account for overflow in a given location along the gutter. The two options can be used separately or together to meet the required overflow volume of a 100 year rainfall event.

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The requirement to provide overflow measures does not apply to eaves gutters fixed to a veranda or an eave greater than 450 mm wide (with no lining or raked with a lining sloping away from the building).

Want to know more?

The Australian Building Codes Board (ABCB) are scoping additional guidance material to help practitioners understand and apply the eaves gutter and downpipes provisions. Keep an eye on their website for further updates (www.abcb.gov.au).

Source: Australian Building Codes Board, www.abcb.gov.au

www.enware.com.au 1300 369 273

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So what’s in the ACP?

gas MASTER PLUMBER MAGAZINE

Incorrectly Installed Multilayer Home Gas Pipes Pose ‘Major Safety Risk’ H

undreds of thousands of homes across Australia are at risk of potentially dangerous gas leaks and fires due to the incorrect installation of multi-layer gas pipes outside houses, according to those in the industry. Key points: •

Threat comes from yellow multi-layer pipes installed outside homes with no cover, UV protection

•

Thousands of homes, apartments built in past 10-15 years especially in NSW, Victoria affected

•

Pipes break down when exposed to UV, can leak gas, cause explosion

They say the “ticking time bombs” are present in many new homes and apartments built in Australia over the past 10 - 15 years. Forensic plumber Russell Kirkwood, who looked at thousands of homes over the past decade in his role with insurers and as a consultant, said he believed the vast majority of homes built during this period had the fault.

Let us take the

“It will eventually affect thousands and thousands of people’s houses all across Australia,” he said. The yellow pipes, which have a plastic exterior and aluminium core, degrade when exposed to UV light. They were considered safe if installed according to Australian Building Standards with an appropriate cover, and had a lifespan of at least 50 years. But pipes that were not properly protected were at risk of being damaged or breaking down quickly and leaking gas. In extreme cases of high UV exposure, materials engineer Trevor Rowlands said they might only last years rather than decades. “If there’s then a gas leak and it’s not detected ... there would be a risk of a gas fire and in a worst case scenario potentially an explosion,” he said. Mr Rowlands said a source of ignition such as a spark from a lawn mower, cigarette or naked flame could cause an explosion. Depending on the proximity of any leak, the gas could also enter the house and make the occupants ill. “This is a major safety issue,” Mr Kirkwood said. The full article is available at www.abc.net.au. Article Source: ABC News, 3 December 2016

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human resources

Do I Need to Pay Fares and Travel Allowance? This is a question the MPAQ Workplace Relations team are asked on a daily basis by members – how do you assess whether you need to pay your employees Daily Fares and Travel Allowances? Under the Plumbing and Fire Sprinklers Award, clause 21.8 states that the fares and travelling time allowances are to be paid in accordance with the following table:

Travelling Time Allowance

Fares Allowance

Employee is required to start or finish on the job using own vehicle

Paid

Employee is required to start or finish on the job using public transport

Paid

Employee is required to start or finish on the job provided with or offered transport

Paid

Not Paid

Employee is required to start and finish at the workshop

Not Paid

Employee is provided with or offered accommodation at job site

Not Paid

RDO’s (where the employee normally receives standard fares and travelling time allowances)

Paid

Annual leave

Not Paid

Public holidays

Not Paid

Personal leave (e.g. sick leave)

Not Paid

There are also specific entitlements which may be applicable for employees using their own vehicle and travelling between jobs. There are also entitlements for travelling beyond a 50 kilometre radius of the business. As each fares and travel situation differs, MPAQ members should contact the Workplace Relations Team for clarification or more information on 07 3273 0800.

3 ways Cbus is building super futures for plumbers in Queensland 1.

Investing in property and development projects through our wholly owned subsidiary Cbus Property1, creating jobs and delivering returns

Easy administration for employers, with online options to join Cbus and pay employees’ super

Industry–specific super products for members, including insurance cover, financial advice and free access to the Cbus smartphone app

Contact Glen for your business super needs Glen Halkerston

Business Development Manager, QLD

0447 113 282

glen.halkerston@cbussuper.com.au

Cbus Property commercial project, 1 William Street, Brisbane

Cbus Property Pty Ltd is a wholly-owned subsidiary of Cbus and has responsibility for the strategic performance and management of all Cbus direct property developments and investments. This information is about Cbus. It doesn’t take into account your specific needs, so you should look at your own business needs and objectives before making any financial decisions. Read the Cbus Employer Handbook and other relevant documents to decide whether Cbus is right for you. Call 1300 361 784 or visit www.cbussuper.com.au for a copy. Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 Cbus ABN 75 493 363 262.

health

Increasing Awareness of Legionella I

n June 2013, an outbreak of legionella at the Wesley Hospital raised awareness about the dangers associated with this disease. While legionella is just one of many water-borne diseases, its high mortality rate means that it continues to get media attention. Assistant Commissioner for the Queensland Building and Construction Commission (QBCC), Esther Blest, said that while many safeguards have been introduced to prevent infections since then, due to the high risks associated with legionella it remains an important topic for the plumbing industry. “Legionellosis is a collection of infections that emerged in the second half of the 20th century. “The severity of legionellosis varies from mild febrile illness (pontiac fever) to a potentially fatal form of pneumonia (legionnaires’ disease) that can affect anyone, but primarily affects those who are susceptible, due to age, illness, immunosuppression or other risk factors.”

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Ms Blest said that legionella was a well-recognised problem in developed nations, although data was scarce.

“We know that water is the major natural reservoir for legionella, and the bacteria are found worldwide in different natural and artificial aquatic environments with a range of environmental conditions. For example, it may occur in water systems in hotels and ships, or even respiratory therapy equipment. “The fact that legionella are found in hot-water tanks or thermally polluted rivers emphasises that water temperature is a crucial factor in the colonisation of water distribution systems. “Legionella has been shown to be able to withstand temperatures of 50°C for several hours, but does not multiply below 20°C,” she said. Ms Blest said that it is for this reason that the recommended temperature for storage and distribution of cold water is below 25°C and ideally below 20°C. “It is important to be aware that mains water temperature in Queensland may be well above these recommendations

during the warmer months, and the presence of legionella in an aquatic environment and warm temperatures are factors that can increase the risk of Legionnaires’ disease.” She said that the presence of biofilms is also a factor in legionella survival and growth in water systems. “Legionella are found in sources such as distributed drinking-water supplies, which then feed into water systems within buildings and cooling towers, accounting for the bacteria’s presence and subsequent growth in these artificial environments. “The high risk of legionella has been recognised with hospital and residential aged care facilities now required to have a new Water Risk Management Plan (WRMP).” Ms Blest said that the WRMP requirement was introduced as part of an amendment made to the Public Health Act 2005 last year, and plans needed to be in place by 1 February, 2017. “The purpose of the WRMP is to improve the management and control of health risks associated with the supply and use of water in these facilities, in particular, the health risks associated with legionella bacteria. “The WRMP must include testing for legionella bacteria, and it is a requirement for reports on the testing to be provided to Queensland Health,” she said. She said that it was recommended that the team responsible for developing the WRMP included a person from building maintenance, who could provide expert advice on the water distribution system and water quality. This person may be a plumber. If a plumber is approached by a hospital or residential aged card facility to assist with developing a WRMP and/ or to undertake work associated with such a plan, there is useful information about WRMPs, including a template on the Queensland Health website: www.health.qld.gov.au. Anyone with questions about legionella or seeking help to minimise the risk of legionella can visit the Queensland Health website or contact the QBCC Service Trades Unit at www.qbcc.qld.gov.au.

legal

MASTER

PLUMBER

MAGAZINE

training

More Gas Training Coming! M

PAQ recently delivered the CPCPGS4022A â&#x20AC;&#x201C; Service Type A Gas Appliances and CPCPCM4012A â&#x20AC;&#x201C; Estimate and Cost Work courses in Brisbane. These courses cover the skills and knowledge required to diagnose and rectify faults whilst servicing and commissioning Type A Gas Appliances, as well as estimate materials, labour and time requirements. It also covers the requirements to establish costs for the provision of services and or products. These units are part of the four (4) Certificate IV units required to transition from interim to the full Gas licence. MPAQ will be delivering the last two units required for the Cert IV gas licence in April and May this year. These units are:

CPCPGS4011C Design and Size Consumer Gas Installations

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This unit covers the skills and knowledge required to prepare for work, determine gas installation design requirements, detailing the planning of the layout and completing the work finalisation process, including records and documentation.

CPCPCM4011A Carry out Worked Based Risk Control Processes This unit covers the skills and knowledge required to identify hazards and risks, conduct risk assessments and implement corrective actions. Visit www.mpaq.com.au under the Training Section for further information, or contact the MPAQ Training Team on 07 3273 0800. RTO Code 30473

training MASTER PLUMBER MAGAZINE

RTO : 30473

Accredited Face to Face Courses TMV**

Backflow

CPCPWT4023A - Commission & Maintain Hot & Heated Water Temperature Control Devices*

CPCPWT4022A - Commission & Maintain Backflow Prevention Devices*

Date^

Location

Date^

Location

13 March

Gold Coast

6 - 8 March

Gold Coast

27 March

Toowoomba

20 - 22 March

Brisbane

3 April

Brisbane

8 - 11 May & 15 - 16 May

Brisbane (Night Course***)

Carry out Work-Based Risk Control

Design and Size Consumer Gas

CPCPCM4011A - Carry out Work-Based Risk Control Processes

CPCPGS4011C - Design and Size Consumer Gas Installations*

Date^

Location

Date^

Location

29 - 30 May

Brisbane

26 - 28 April

Brisbane

Non-Accredited Face to Face Courses Plumbing LEGISLATION Date^

Location

18 March

Brisbane

* Funding Assistance may be available ** This course includes an online component that must be completed at least 2 days prior to the commencement of your course *** Backflow Night Course will be run from 4pm - 8pm over 6 nights, if enrolling in this course all nights must be attended ^ Dates are subject to change at MPAQâ&#x20AC;&#x2122;s discretion

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Endless posibilities

business MASTER

So how can you avoid a scam like this? You need to ensure that your business has strong vetting across multiple people, and they always know what you are paying. Finding the time to thoroughly check all the invoices you are paying could save your business thousands of dollars. Just remember to measure your spending twice, cut the (correct) cheque once. For advice and assistance on implementing processes in your business to avoid these sorts of scams, contact MPAQ on 07 3273 0800.

At the start of the year, a Brisbane-based business operator was fined a total of $50,000 for fraudulent activity, which included sending businesses invoices for unsolicited services and making false and misleading representations. These kinds of scams are more common than you might think, with ScamWatch reporting that there were 14,634 reports of false billing scams over 2016. With the pressures of deadlines and workloads, sometimes business owners just don’t have the time to double check every invoice they are paying, especially when being pressured for payment. Time poor businesses are being targeted because they are likely to pay an invoice without enquiring into it too deeply.

The Essential First Step.

Always Dial Before You Dig around power and gas infrastructure under the ground. www.1100.com.au

DON’T RISK IT!

MAGAZINE

The proverb ‘measure twice, cut once’ is followed by all tradies in the construction industry. While on the tools this rule saves time, money and resources, so you’d be a fool not to follow it. But does your company apply the same philosophy behind the scenes?

PLUMBER

Do You Know What You’re Paying?

health & lifestyle

Queensland’s Best Camping Queensland is by far the best state in the country Spots (in our totally biased opinion), and we want to celebrate everything that makes it so great!

2. Whitehaven Beach 1. Woodleigh Station Is cattle station camping in outback North Queensland something you want to try? A favourite with local campers, Woodleigh has been in one family for five generations, and the property now offers camping, farm stays and day tours. There’s even a beautiful waterfall you can camp at or visit if you need to cool off.

Where do plumber’s like to camp?

The dazzling white, pure silica sands of Whitehaven Beach are one of the best known Whitsunday drawcards. Camp sites are nestled among lowland vine forest and eucalyptus woodland behind the beach. Location: South-East Whitsunday Island Key Attractions: Whitehaven Beach

Location: Ravenshoe

3. Eurimbula National Park

Key Attractions: Millstream River

Location: 10km before Agnes Water Key Attractions: Ganoonga Noonga Lookout

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When the time comes to put down the tools, switch out the ute for the tinnie and enjoy a well-earned break, we asked plumbers where our Sunshine State offered the best camping spots.

Eurimbula National Park is great for families, nature lovers and those seeking a spot off the beaten track. Walk along the wide, sandy beach, explore Eurimbula Creek by boat or canoe at high tide, try your hand at a spot of fishing, or enjoy the local wildlife and wildflowers, while being a short distance from the more populated tourist destinations of 1770 and Agnes Water.

6 7

health & lifestyle MASTER PLUMBER MAGAZINE

4. Fraser Island World Heritage-listed Fraser Island has the absolute best that one island can offer – cool towering rainforests to walk through; over 100 freshwater lakes to swim, huge sand blows to climb, and an amazing 120km beach highway, complete with the Maheno shipwreck and cliffs of stunning coloured sands. Location: Just off the coast of Hervey Bay Key Attractions: Lake McKenzie and Lake Wabby

5. Double Island Point You could say that Double Island Point is one of the Sunshine Coast’s best kept secrets. Whether you’re looking for a quiet place to camp for a few nights, or the ideal spot to catch some waves with your mates Double Island Point will not disappoint. Location: Rainbow Beach Key Attractions: Just off the point you’ll find four volcanic submerged pinnacles

6. Somerset Dam Water babies - grab your gear and get moving to Somerset Dam. Nestled in surrounding hills, conditions are perfect for waterskiing, wake-boarding, sailing and fishing. When the sun is shining and the boats are out, this is strictly carefree zone. Location: Kilcoy, Somerset area

7. Lake Moogerah Lake Moogerah is a picturesque destination, popular with boating, water skiing and jet skiing enthusiast. With public access to enter Mt Edwards National Park and scenic picnic areas around the lake, it is popular with locals and tourists alike.

Key Attractions: The dam has a serious role to play as one of Brisbane’s most important water catchments

Location: Reynolds Creek, near Boonah Key Attraction: Moogerah Dam

what the flush

What the Flush!? Scientists Use Solar-Powered Machine to Turn Urine into Beer

ankind has been turning beer into urine for centuries. Leave it to science to find a way to reverse that process. From sewer, to brewer. Scientists at Belgium’s University of Ghent say they’ve created a machine that turns urine into potable water, and fertilizer, using solar energy. The scientists have since crafted small batches of Belgian ale from the recycled water. The machine collects urine in a big tank which is then heated in a solar-powered boiler. As the heated water evaporates, it passes through a membrane, which separates the H2O from nutrients like phosphorous and nitrogen. Those nutrients can then be used to enrich fertilizers for plants. The water is then diverted to a separate tank.

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Since the system requires no electricity, the researchers hope it can be used to provide clean drinking water for people in developing countries. According to Derese, the process could help organize agriculture in a more sustainable way throughout many rural communities more susceptible to drought.

ichael Caine is an Academy Award winning legend of the big screen. Having been knighted by the Queen in 2000, and with many iconic roles in films that have captured the minds and hearts of three generations, it is easy to forget that Caine once lived a humble life in London, England as the son of fish market porter and a cook. Before landing his breakthrough role in Zulu, he had to perform manual labour to make a living. After his service in the Korean War, he worked many jobs, including time spent as a plumber’s assistant. But plumbing wasn’t meant to be for Caine, and he has gone on to become one of Hollywood’s most loved and respected faces.

But the system can also be used for commercial purposes to quickly purify water where there are a lot of people—who have to go to the bathroom a lot—like sports stadiums, shopping malls and airports. Scientists recently presented the machine at a 10-day music and theatre festival in central Ghent, using the slogan #peeforscience, according to the New York Daily News. The team recycled 1,000 liters of water from urine collected at the event. Now the scientists plan to use that water to brew even more of their signature “Brewer to Sewer” beer. So the next time you take a swig of beer and think to yourself, “this tastes like warm p---,” you might just be providing an accurate flavour profile. Source: FoxNews.com, published 28 July 2016

Famous Faces of the Trade – Michael Caine

Sir Michael Caine, English Actor and Author

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Quality and reliability you can build your reputation on! Reusable pressure test plugs from Viega make the testing of sections of pipe-work effortless – and being reusable, they are truly cost effective. The alternative is generally permanent end caps which would be cut out and thrown away after testing. That’s both time consuming and expensive. Viega bronze test plugs can be reused over-and-over again. They come in a range of dimensions from DN15 to DN50 and have a pressure rating of 1600 kPa max. They also have an integrated valve for bleeding lines. The test plugs can be used with all Viega Propress fittings. They are designed to attached to an un-pressed Propress fitting end for pressure testing, and can then be removed after testing, leaving the Propress end usable for a final press connection. Viega. Connected in quality.

employment

Stealing Staff and Customers Former employees “stealing” staff and customers on the rise… How employers can fight back.

t seems like every week there are stories of where a business owner has had a former employee either steal their customers, steal their staff or steal their systems/other intellectual property. In some cases, customers, staff and intellectual property have all been targeted. While sometimes this is simply down to unscrupulous former employees, the real fault and solution often lies at the feet of the employer. Commonly, senior staff are not bound by appropriate restraints when they could quite easily have been if the employer had been on the ball. Employers who have found themselves in this position can sometimes rely on the equitable obligation of confidence implied as a matter of law. Where the employer is a company, they can often invoke the protections set out in sections 182 and 183 of the Corporations Act. However, where the employer is not a company and even quite often where it is, without a specific clause in the contract of employment, it is difficult for the employer to stop a former employee from wreaking damage to the business after they leave.

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When it comes to stealing staff, there is no implied term at common law, and if you do not have a clause in your contract of employment or other agreement with your staff member restricting the right of a departed employee to approach your staff, there is usually nothing you can do about it.

Many employers also fail to protect their important intellectual property, paying no regard to IT security within the business. Sometimes the theft of intellectual property is obvious. Other times it is more difficult to detect. In these circumstances it can often pay to use a forensic IT investigator. By examining the former employee’s computer and any other devices which they used whilst they were working for you, an IT investigator with forensic skills can uncover all sorts of inappropriate conduct by a former or even existing employee, which you were completely unaware of. In a recent case with McKays Solicitors, after the client consulted them, they arranged for a forensic IT investigator to go through the former employee’s computer and devices, such as mobile phones he had been using. The investigator found that the employee had downloaded to a USB drive enormous quantities of the business’ records, including its financial records and had been making repeated calls to eight of the business’ most important clients for months before he left, even though he was not doing any work for them. Ultimately, the investigator’s evidence proved critical in successfully pursuing the former employee and putting an end to the ongoing damage.

The key lessons are:

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Be cautious as to which employees you allow access to certain business records

Be forever vigilant and do not assume that your employees are not looking at information and records they should not, and never assume that nobody is downloading what they should not Keep an eye on the telephone records of your employees, particularly senior staff and certainly any of those you have suspicions about Ensure you have proper employment contracts by which the employee agrees to be restrained from poaching staff, stealing customers and setting out clearly that all intellectual property created on the job belongs to the business. They should also clearly set out that all records, such as emails and telephone calls, may be inspected at any time without notice If you have doubts or suspicions, do not just cross your fingers but do something. First, call an employment lawyer so you can be sure exactly where you stand and secondly, give serious consideration to engaging a forensic IT expert to examine the records at work.

For more information, please contact McKays Solicitors Brisbane - 07 3223 5942 Mackay – 07 4963 0860 Gold Coast – 07 5553 8400 Surat Basin - 07 4668 980

news & upcoming

Need a Training or Meeting Room?

Contact David Bryant at david.bryant@mpaq.com.au or on 07 3273 0800 if interested.

Insure with WFI for Your Chance to Win a Toyota Rav4! Leading Australian insurer, WFI is offering you the chance to win a brand new car, simply by protecting the things that matter to you. Take out an insurance policy with WFI by 30 June 2017 and you will go into the draw to win this amazing prize, including:

Catering and meals can also be arranged to suit your needs and budget.

Flexible Product Range WFI offers a wide range of products including business, farm, strata and domestic insurance. The company’s products include Commercial Plan and Trades Insurance Kit for business owners, Rural Plan and Early Bird Crop insurance for farmers, Commercial and Residential Strata Plan for property owners, Landlord Plan for investment property owners and Private Plan for individual householders. Each WFI product offers a range of options for you to choose from so you can tailor an insurance package to suit your needs. Why choose WFI? •

A leading insurer with nearly 100 years’ experience

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Personal service from a local with expertise in insurance

Your choice of paint colour

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You deal directly with WFI, from enquiry to claim

Delivery to your nearest Toyota dealer

•

You can tailor your own insurance package

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2.5L petrol automatic Toyota Rav4 GX AWD

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Full on-road costs

• • •

Comprehensive WFI Motor Vehicle insurance for 12 months

To enter, simply contact WFI for a quote either over the phone on 1300 934 934 or online by visiting wfi.com.au/ WinARav4. When you take out a policy you will automatically go into the draw.

Find out for yourself why WFI is one of Australia’s leading insurers. Phone 1300 934 934 or visit wfi.com.au. Terms and conditions apply, visit wfi.com.au/WinARav4. To see if WFI’s products are right for you, always consider the PDS from the product issuer, WFI (ABN 24 000 036 279 AFSL 241461).

a Toyota RAV4 GX AWD • 2.5L petrol automatic • Full on-road costs included • Your choice of metallic paint colour

• Delivery to your nearest Toyota dealer • Comprehensive WFI Motor Vehicle insurance for 12 months

Simply take out an insurance policy with WFI by 30 June 2017 to go into the draw!

Visit wfi.com.au/WinARav4 Call 1300 934 934

Terms and conditions apply, visit wfi.com.au/WinARav4. WFI (ABN 24 000 036 279 AFSL 241461) is the issuer of our policies.

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MPAQ’s meeting and training rooms offer overhead video/data projection and screens, seating from 10 to 60 people, or stand up room for up to 100 people. Tea and coffee facilities are also available.

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onveniently located in Acacia Ridge, Brisbane and close to public transport, with trouble free onsite parking.

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events

Events

Date

2017

Brisbane World Plumbing Day Breakfast and Golf

Friday 10 March

Partners in Plumbing - Small Business Luncheon

Tuesday 16 May

Plumbing & Gas Industry Awards

Friday 21 July

Partners in Plumbing - Grapes and Fromage

Friday 25 August

Plumbing & Gas Summit

Thursday 12 October

Melbourne Cup Networking Luncheon

Tuesday 7 November

Cairns Plumbing & Gas Breakfast Expo

Friday 9 June

Plumbing & Gas Industry Golf Day

Friday 9 June

Plumbing & Gas Info Seminar

Wednesday 29 November

Fraser Coast Plumbing & Gas Info Seminar (Bundaberg)

Thursday 10 August

Plumbing & Gas Breakfast Expo

Friday 8 September

Plumbing & Gas Industry Bowls Day

Friday 8 September

Gold Coast Plumbing & Gas Breakfast Expo

Friday 4 August

Plumbing & Gas Industry Golf Day

Friday 4 August

Mackay Plumbing & Gas Breakfast Expo

Friday 12 May

Plumbing & Gas Industry Golf Day

Friday 12 May

Plumbing & Gas Info Seminar

Thursday 26 October

Rockhampton Plumbing & Gas Info Seminar

Thursday 27 April

Plumbing & Gas Breakfast Expo

Friday 18 August

Plumbing & Gas Industry Golf Day

Friday 18 August

Sunshine Coast Plumbing & Gas Breakfast Expo

Friday 2 June

Plumbing & Gas Industry Beans and Brew Tour

Friday 2 June

2017

Friday 19 May

Plumbing & Gas Industry Golf Day

Friday 19 May

Townsville

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Plumbing & Gas Breakfast Expo

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Toowoomba

Plumbing & Gas Breakfast Expo

Friday 24 March

Plumbing & Gas Industry Golf Day

Friday 24 March

Plumbing & Gas Info Seminar

Thursday 15 June

Visit www.mpaq.com.au under the Events Page for further information on these events!

wellbeing

With simPRO Software, he was able to systemise and automate his business. Manual invoicing became a thing of the past, shaving long hours from his working week, and employees gained extra time with new jobs pushed straight to their mobiles. Adam also gained a powerful visibility over his business. With detailed reports and financial information at his fingertips, he could easily identify the parts of his business that were operating efficiently and profitably – and those that needed improvement.

MPAQ members use simPRO job management software for free! As an MPAQ member, you’re entitled to one simPRO Service office licence and one simPRO Connect field licence free for the lifetime of your membership*. That’s a total value of $1,176 per year! Visit simprogroup.com/au/members-master-plumbers to find out more. *See the website for details.

He took back control of his business, working smarter rather than harder. Gone were the days of starting work before dawn and staying past sunset. With more time to get to the office in the mornings, Adam switched his car for a pushbike and rode to work. He enjoyed cycling so much – and thanks to the changes in his business, he had more time to spend on it – that he kept training and pushing himself, until he successfully completed the Byron Bay triathlon!

GET DOWN to Downtown Toyota

Adam now switches his car for a pushbike to get to work

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As a Fleet customer, you’ll save stacks on HiLux SR5, awarded Australia’s Best 4x4 Dual Cab Ute by Australia’s Best Cars. For unbreakable performance at an unbeatable price, you can’t go past HiLux.

See Fleet Consultant Andrew Tulip for your best deal today Downtown Toyota

753 Wynnum Road, MORNINGSIDE T 1800 983 920 1804348

2016

downtowntoyota.com.au

*Excluding special edition models. Must be a paid member of the Master Plumbers Association of Queensland to receive Gold Fleet Discounts. For full terms, conditions and exclusions visit www.downtowntoyota.com.au

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And so it continued, until he embraced job management software – and his business experienced a radical transformation.

Find out more about how simPRO Software is helping Adam and others take back control of their businesses at simprojourney.com.

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lumbing business owner Adam Bell used to start work at 5.30am to give out job cards to his field staff. Glued to his business, holidays, sleep-ins and time off had become a distant memory.

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Have a Life Away From the Office P

membership

MPAQ Membership

Member Milestones

Milestone Achievements Name

Company

Division

Milestone

Ray Pimpinell

Allstar Plumbing Pty Ltd

Brisbane South

Paul Grinter

Pipe Optics and Locations Pty Ltd

Gold Coast

Kevin Mara

Mara Plumbing

North Qld

Peter Keogh

A1 Local Plumbing

Gold Coast

Shaun Slattery

Mathiou Services

Brisbane North

Matthew Smith

Matt's All Hours Plumbing

Brisbane North

Andrew Tayler

ADT Plumbing

Brisbane South

Shane Waters

Waters Plumbing and Drainage

Brisbane South

Cameron Mackay

PlumbCall

Central

Alan McNall

Quilpie Shire Council

Country

Broderick Melville

BWGMM Enterprises

Far North Qld

Owen Schulte

Schultes Plumbing and Gas Services Monto

Fraser Coast

Ian McKenzie

The Gold Coast Pipe Professionals

Gold Coast

Geoffrey Mackenzie

Mackenzie Plumbing

Mackay

Grant Weymouth

Studor Australia Pty Ltd

Outside Qld

Scott Ritchie

Flowpex Piping Systems

Outside Qld

Luke Smith

Luke Smith Plumbing

Sunshine Coast

Jeremiah Myo-Min

Advanced Enviro-Septic

Sunshine Coast

Shannon Cameron

2S Plumbing Solutions

Toowoomba

Colin Stower, Drayton Plumbing 50 Years of Membership

Gerard OReilly, GK OReilly 30 Years of Membership

Company

Division

Anthony Mejak

A & R Plumbing Works Pty Ltd

Brisbane North

Michael Gielis

M.S. Gielis Plumbing & Drainage Contractor

Brisbane North

James Casella

Torpedo Plumbing

Brisbane North

Deborah Killalea

City-Wide Plumbing Qld Pty Ltd

Brisbane North

Adam Barnes

Adam Barnes Family Trust

Brisbane North

Ryan Crick

Crick's Plumbing & Gas

Brisbane North

David Green

One2One Plumbing Services Pty Ltd

Brisbane South

Matt Davey

CPG Industries Pty Ltd

Brisbane South

Chris Mills

Integral Trade Services Pty Ltd

Brisbane South

Ryan Minelle

Top Knotch Plumbing Pty Ltd

Brisbane South

Luke Burton

Burton Plumbing & Gas

Brisbane South

Samantha Jermolenko

R & T Plumbing Pty Ltd

Brisbane South

Name

Daniel Carmody

DMC Plumbing & Gas

Country

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New Members

Brent Dobbie

Dobbs Plumbing

Far North Queensland

Ross Povey

Ross Povey Plumbing and Drainage

Fraser Coast

Ted Hunter from Solacare 30 Years of Membership

Nevin and Kathryn Wilson, Nev Wilson Plumbing 40 Years of Membership

new products

The Ridge Tool Company is a world leading manufacturer of professional quality pipe and tube working tools serving the plumbing, mechanical, construction, HVAC, location and facility maintenance industries, and now the electrical industry. The RIDGID® trademark is recognized by professional tradespersons and engineers for uncompromising product quality, performance, durability and service

Smart Sinks make smart sense. Simply by installing a Smart Sink waste collection system, fine matter can be completely eliminated from entering into normal liquid waste disposal areas.

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Jaws for copper pressing are also available in 15, 20, 25 and 32mm.

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Jaws for pressing PEX are now available to suit the RIDGID RP210-B pressing tool. Available sizes are 16/18, 20, 22, 25, 32 and 40mm.

Give the Environment a Break: Install a Smart Sink Filtration System

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RIDGID® Pressing Jaws for PEX

Each patented smart Sink system utilizes several independent collection units joined by a valve system to ensure that even the finest waste material cannot escape. With the primary filtration point collecting up to 92% of waste material and subsequent filters then ensuring that total waste management is achieved, owners can be assured that their investment in environment protection is paying dividends.

Contact Ridge Tool Australia on 1800 743 443 or go to www.ridgid.com.au for further information.

EJ Releases the Clever CAMO™ Infill Cover & Frame If you have to work with a paved landscape, this is your answer for electrical pits, cable joining pits and other like applications CAMO™ from EJ has you covered beautifully. This is no ordinary galvanised cover and grate. It has a generous 600x600mm clear opening with a very practical Class C load rating. The CAMO™ can be bolted down to the frame for ultimate security. And it comes with AS3996 markings, easy access keyholes and tough plugs.

Operating via a standard water source, the Smart Sink employs a three (3) polypropylene filtration/ collection bags system which is designed to collect and concentrate waste, which can then be simply removed from the unit and disposed of independently of the system as desired. The Smart Sink system offers a high degree of flexibility in use. From 450 mm in-situ bench top units to completely stand alone or more mobile systems suited to both indoor and outdoor use, applications can range from use by professional businesses within shopping centres to more highly specialized industrial systems. With so many applications the Smart Sink’s use is virtually endless. Trade enquires can be directed to info@smartsinks.com.au for further information on this unique and very ecofriendly system.

You can trust EJ to create products that are innovative and that solve problems for contractors. The CAMO™ Galvanised Infill Cover & Grate is the perfect solution to keeping its appearance subtle and discreet.

Press Release

EJ Releases the Clever For more information or to place an order, contact your ™ Infill Cover & Frame CAMO nearest EJ branch or call 07 3216 5000.

Craig Hanson, Director, Smart Sinks giving a demonstration The ultimate camouflage cover CAMO™.

If you have to work with a paved landscape, this is your answer for electrical pits, cable joining pits and other like applications CAMO™ from EJ has you covered beautifully. This is no ordinary galvanised cover and grate. It has a

membership

Corporate Supporters HILTI H

ilti design and manufacture cutting-edge products, systems and services for the professional construction industry. They’re global, based in over 120 countries, with production plants and research and development centres in Europe, Asia and Latin America. Their product range offers a multitude of efficient solutions for measuring and laying out fastening points, drilling anchor holes, making penetrations in walls and ceilings, as well as fastening pipes and ducts of all kinds. Their Cordless systems for drilling, driving and cutting set the standard for quality and productivity, as well their innovative dustless systems reducing the OH&S risk to the end user. Their mechanical and chemical anchors cover a wide range of applications from light and medium duty through to heavy-duty loads. Their advanced anchoring systems are proven to provide the strongest solution for safety critical applications in concrete and masonry. Hilti offer 360° services – from design software and products for the jobsite, to training, repairs, testing and consultancy. They’re a one-stop shop for building, worldwide.

Smart Sinks S

mart Sinks™ is a Queenslandbased manufacturer of stainless steel sink filtration systems designed to collect particulates from waste water. The solids are collected via three disposable bags which prevent the waste from entering the water system. Smart Sinks™ also reduce ongoing maintenance costs associated with traditional under sink filters. Three models of Smart Sinks™ are available: Bench Mounted, Mobile and Tradie. Each is designed to suit particular working environments including dental labs, body shops, art studios, nurseries and building sites.

Their customers are at the heart of everything they do. They run their own direct sales teams, with over two-thirds of employees working directly with customers every day.

Smart Sinks™ proudly carry the Australian Made logo and have been approved by Queensland Urban Utilities, Unity Water and Sydney Water.

Hilti’s sales teams and field engineers work closely with customers, finding solutions to make builds faster, easier and safer. All this drives their innovation, because they understand what their customers need.

Visit www.smartsinks.com.au for further information, or contact them on 07 5488 4154.

Visit www.hilti.com.au and take a look at their products and services offered to the Australian industry.

Often, couples in business lack the practical support to ensure their partnership, both at home and at work, remains healthy, but if they can tap into their own collective power, the potential is enormous.

Couples in Business Panel Discussion & Workshop Friday 5th May, 2017 1.30pm - 4.30pm

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How to thrive, not just survive, running a business as a couple.

This panel will feature real couples who have successfully “cracked the code” to achieve this delicate balance. We will explore the good, the bad and the hilarious of working side by side with your life partner.

You will take away simple tools to: Improve communication Have the business thrive with each of you as participants Determine which roles you are best suited to and how best to utilise each other’s strengths

If you are in business with your life partner or family, this event is tailored for you. Join us for drinks and nibbles as we share stories, solutions and a few laughs on the realities of working with your loved ones.

Contact PROTRADE United on 1300 767 774 for more information and to secure your place.

supporters

Trading Contact

Reece simPRO Software Pty Ltd Tradelink Plumbing Supplies WFI Insurance

03 9274 0000 1300 139 467 07 3260 9777 1300 934 934

BUSSQ Building Super CBUS Dial Before You Dig (Qld) Ltd InSinkErator PROTRADE United Saniflo

07 3369 1111 07 3607 3805 07 3360 7950 0447 886 648 1300 767 774 1300 557 779

Silver Corporate Associates Rheem Australia Pty Ltd Stiebel Eltron (Aust) Pty Ltd Hilti (Aust.) Pty Ltd

07 3412 9211 07 3399 3999 131 292

Corporate Associates Advanced Enviro-Septic ALS Environmental Ancra Australia Pty Ltd Apollo Valves Apricus Australia Pty Ltd APT Management Services Pty Ltd Aquacure Water Treatment Pty Ltd Aquatech Solar Technologies Pty Ltd Astivita Renewables Limited Australian Industry Trade College Gold Coast Australian Valve Group AustWorld AutoTender Avis Australia Bermad Water Technologies Billi Blucher (Australia) Pty Ltd Bromic Plumbing and Gas Caroma Industries Ltd CIVEO Clayton Engineering Con-Serv Corporation Australia Pty Ltd Construction Skills Queensland Contractors and Industrial Sales Davey Water Products Pty Ltd Decina Bathroomware Pty Ltd Downtown Toyota Dux Manufacturing Limited Ecolife Solutions Pty Ltd EJ Electro-Training Institute Pty Ltd Electrolux Home Products Elgas Ltd Enware Australia Pty Ltd Epitomy Pty Ltd Ergon Energy Pty Ltd Everhard Industries Pty Ltd Finlease Fleetmatics Pty Ltd Flowpex Piping Systems Grundfos Pumps Pty Ltd Halgan Pty Ltd Hydroflow Distributors (Aust) Pty Ltd Inform Energy Pty Ltd Kennards Test and Measure Qld Kincrome Tools + Equipment Make It Cheaper Pty Ltd Mascot Engineering Group

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Gold Corporate Associates

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Platinum Corporate Associates

Master Hire 07 3375 5555 McKays Solicitors 07 3223 5942 Mitsubishi Heavy Industries Air-Conditioners Australia Pty Ltd 07 3385 0334 MM Kembla 07 3868 7888 Mt Gravatt Volkswagen 07 3421 0999 My SOS 07 3103 5722 Pentair Valves and Controls 07 3260 2555 Plastec Australia Pty Ltd 07 5413 4447 Plumbcall Franchise Systems Pty Ltd 07 4922 5697 Plus Passive Fire 07 3254 2629 Quantum Energy Technologies Pty Ltd 02 9699 7444 Queensland Brassware Association 07 3630 5744 Queensland Gas Association 1300 792 239 Quoject Pty Ltd 1300 225 565 QUT Facilities Management 07 3188 2331 Rain Harvesting 07 3248 9600 Rehau Pty Ltd 07 5527 1833 Reliance Worldwide Corporation 07 3018 3440 Ridge Tool (Aust) Pty Ltd 03 9930 7000 Rinnai 07 3137 6600 Robert Bosch (Australia) Pty Ltd 0417 606 635 Safe Asbestos 1300 425 433 Samios Head Office 07 3907 8300 Select Water Tanks Pty Ltd 07 5546 8571 Shower Sealed Pty Ltd 1300 519 133 Site Safety Solutions 0438 589 474 SkillsTech Australia 07 3244 0395 Smart Sinks 07 5488 4154 Snap Fire Systems Pty Ltd 07 3390 5420 SolarEast Australasia Pty Ltd 1300 668 886 Stoddart 07 3440 7645 Storm Plastics Pty Ltd 07 3865 4811 Stormtech Pty Ltd 02 4423 1989 Stratco (Qld) Pty Ltd 07 3451 4444 Studor Australia Pty Ltd 1300 551 519 Supakwik Water Heaters Pty Ltd 07 3255 6389 Tappr Pty Ltd 0403 122 403 Taylex Industries Pty Ltd 07 3411 5200 Terratrencher Australia 1800 665 932 The Couta Group 03 8405 3386 The Wondercap Company Pty Ltd 07 5539 3665 Total Eden 07 3880 8195 Training Prospects 08 8287 2566 Valves R Us 07 3865 1488 Viega Pty Ltd 02 8858 2600 Vinidex Pty Ltd 07 3277 2822 VIRIDIS Consultants 1300 799 310 Vivax-Metrotech AUS 07 3103 2844 Xylem Water Solutions 07 3908 4000 Zetco Valves Pty Ltd 02 9516 1336 Zip Heaters (Aust) Pty Ltd 02 9796 3100 Zurn Australia P/L 03 8301 9499

MASTER

The Supporters of our Industry

Corporate Associate Councils Brisbane City Council Bundaberg Regional Council Gladstone Regional Council Gympie Regional Council Isaac Regional Council Livingstone Shire Council Logan City Council Mackay Regional Council Mareeba Shire Council Moreton Bay Regional Council Mount Isa City Council Quilpie Shire Council Rockhampton Regional Council Sunshine Coast Regional Council Townsville City Council

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contents

2017 Unmasking Excellence

Proudly Presented By

Event Sponsor

NOMINATIONS CLOSE MONDAY 3 APRIL 2017! Visit www.mpaq.com.au Date: Friday 21 July 2017 Venue: Brisbane Convention and Exhibition Centre Tickets: $190 | Table of 10: $1,800 | Table of 12: $2,180 40