The High Street Journal - March 2017

The

The High Street Journal

An Official Publication of the County of Maui

High Street Journal An Official Publication of the County of Maui MARCH 2017

COUNTY LAUNCHES JUNK VEHICLE DISPOSAL ASSISTANCE PROGRAM SIXTEEN FIREFIGHTERS GRADUATE FROM MFD’S 32ND RECRUIT CLASS NOMINATIONS SOUGHT FOR OUTSTANDING OLDER AMERICAN AWARDS

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The High Street Journal

An Official Publication of the County of Maui

The

CONTENTS

High Street

Journal

Message from the Mayor.................................................................................... 3 M.D. Minute............................................................................................................. 4 Happenings at the County ............................................................................... 5

PUBLISHER / EDITOR Lynn Araki-Regan EDITORIAL COORDINATORS Lois Whitney Tiffany Iida Herman Andaya, Jr. Rod Antone PHOTO COORDINATOR Ryan Piros CONTRIBUTORS Mayor Alan Arakawa Karen Arakawa SeaRay Beltran Charnan Carroll Tamara Farnsworth Ailina Laborte Michelle Makii Linn Nishikawa Jaime Paa Keith Regan Gloria So Wendy Stebbins Jacky Takakura DeeDee Thyssen Edward Taomoto

Sixteen Firefighters Graduate from MFD’s 32nd Recruit Class ......... 7 Kaunoa Assisted Transportation Program seeks volunteer drivers.. 8 County Launches Junk Vehicle Disposal Assistance Program ........... 9 Nominations Sought for Outstanding Older American Awards........10 Kulia i ka nu`u ........................................................................................................ 11 Explore life at 55! .................................................................................................. 13 Kupaianaha (“Blessings of Life”)..................................................................... 14 Benefits of Lean Startup Methodology for Businesses Touted at MEDB Workshop ................................................................................................. 17 Vendor Applications Now Being Accepted for 4th Annual Made in Maui County Festival ..................................................................................... 18 Winners in 2017 Mayor’s Small Business Awards Announced .......... 19 Public Works Engineering Division’s Emergency Work at Wailuku River wins HSPE Maui Chapter Project of the Year................................. 22 Photo Gallery ......................................................................................................... 25

Cover Photo: Ryan Piros

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The High Street Journal

An Official Publication of the County of Maui

MESSAGE FROM THE MAYOR Aloha everyone, it’s that time of year again when right after the State of the County address, we jump right into getting ready for our Budget Presentation before Council. It’s a hectic time up on the 9th floor.

That said, I know every division within every department has their busy seasons. Remember that time management is a great tool for getting through some of these periods. If I didn’t have my Grace and Cora up here in my office helping me to plan meetings and events and managing my time, I’m sure my schedule would descend into chaos.

Not everyone has the staff to help plan your day, but it is something that you can do for yourself. I found some tips online and wanted to share them with you here.

- Carry a schedule around and record your activity for a week. This will help you understand how you are spending your time and what can actually be done during the course of the day to improve efficiency.

- Mark down any activity, meeting or conversation that is important to getting something done and assign a time to it. Remember that if your list of things to do get too long you will get to the point where they are unworkable. Don’t hold open ended meetings that drag on and on. If you can only afford to spend an hour on that meeting, put it in your appointment book, stick to your schedule and move on to the next objective.

- Schedule time for interruptions. For example, have a half hour meeting then keep the next half hour open. Something will likely come up and you can devote yourself to handling it for the next 30 minutes then get back on schedule.

- Take some time before you start your day to plan your day.

- Prioritize. Don’t answer every phone call just because it’s ringing or respond to every email just because they show up. Schedule a time to answer these as well unless it is absolutely crucial that you respond.

(This does not apply to my Communication Director, he needs to answer his phone at all times, sorry Rod.) I hope you find these tips helpful and manage your days more efficiently. In the end if we are getting more things done our residents will be able to be more efficient as well, and that is a great public service.

Mahalo for all that you do for Maui County.

Mahalo, Mayor Alan Arakawa

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The High Street Journal

An Official Publication of the County of Maui

M.D. Minute

A Message from Managing Director Keith Regan The Department of Management has been helping to spearhead the replacement of the County’s KIVA system, which has been in place since 1995 to provide Development Management and Permitting services.

This new and improved system will be called MAPPS: “Maui’s Automated Planning & Permitting System,” designed to increase productivity and efficiency and to enhance customer experience.

MAPPS will create a comprehensive, enterprise GIS system [that] and will allow the County to move toward electronic plan review as well as the acceptance of electronic sign-offs. MAPPS also will promote online application and document submittal and resubmittal, as well as status inquiries.

The County’s MAPPS project team selected the EnerGov software from Tyler Technologies to replace KIVA. EnerGov, like all other main players in that industry, works best when integrated with a robust enterprise GIS system. To that end, the project includes an engagement with ESRI to help the County of Maui construct a centralized geospatial architecture that will be shared and enhanced by the various County departments that have been using GIS technology in stove pipe fashion. That enterprise geospatial information architecture was implemented in February 2017. In April 2017, that enterprise GIS system will be extended to an online presence.

All existing County business processes involved in land use management and permit issuance are currently being reviewed and realigned for greater efficiency as part of the configuration review of the new EnerGov software. Workflow will be automated as much as possible to improve accountability, and plan review processes will be conducted electronically using BlueBeam software, already in use by a number of local companies involved in design and construction. Mobile technology will be leveraged to improve inspection processes.

Customer service will be enhanced through web-based, self-service capabilities. The Citizen Self Service (CSS) portal will provide the community with 24/7 access to permit and application-related services online. Those services will include submitting and tracking of applications, permits, and inspections.

Follow-up submittal of supporting documents will also be possible through the portal.

MAPPS is a very complex project, aiming to achieve a number of transformations of the County’s operations. Behind-the-scenes technology upgrades will be necessary to support the new capabilities MAPPS will bring to the County.

The entire MAPPS project is scheduled to be completed late in 2018. Stay tuned for more updates as MAPPS is rolled out in stages, and as we gather feedback from both community users and County staff.

Your suggestions are welcome as we continue to improve and expedite this important process.

Mahalo for all that you do, Keith A. Regan Managing Director page 4

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An Official Publication of the County of Maui

Happenings at

THE COUNTY

DELAYED POOL OPENINGS FOR LIFEGUARD SAFETY TRAINING The County of Maui Department of Parks and Recreation, Aquatics Division announces the following late openings in order to provide safety training for staff.

On Tuesday, April 18, 2017, the following Central Maui pools will be reopened at 2 p.m. after training: Sakamoto, Shiraishi, Kokua and New Wailuku. The Upcountry pool and Kihei and Lahaina aquatic centers will all reopen at 2:30 p.m. after training.

The next time the pools will close for training will be on Tuesday, May 16, 2017. On that day Sakamoto, Shiraishi, Kokua and New Wailuku pools will reopen at 10:30 a.m ,while Kihei, Lahaina, and Upcountry pools will reopen at 11:00 a.m.

For more information please contact the Aquatics Division at 270-6137.

FIRST ANNUAL HAWAII SMALL BUSINESS CONFERENCE TO TAKE PLACE ON MAY 3-4, 2017 The Mayor’s Office of Economic Development, in collaboration with Maui Economic Development Board, invites you to the first-ever Hawaii Small Business Conference, which will be taking place on May 3-4, 2017 at the Maui Arts & Cultural Center! Small business owners, startups and entrepreneurs interested in taking their business to the next level and sharpen their professional acumen and skills are encouraged to attend.

The theme of this year’s conference is “DESIGN, PROTECT, ENGAGE: Small Business Strategies for Success. Network with movers and shakers in the business community and hear from experts on Customer Service, Marketing, Data Security, Risk Management, Tax Strategies and Human Resources.

The Conference on Maui coincides with National Small Business Week, an opportunity to recognize the critical contributions of America’s entrepreneurs and small business owners.

For a conference schedule and to register online, visit www.HawaiiSmall.Biz. For additional

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An Official Publication of the County of Maui

information, email smallbiz@medb.org or call (808) 875-2300.

negative health, environmental, and economic impacts so common after a disaster.

2017 MAUI ENERGY CONFERENCE PURSUING NEW OPPORTUNITIES FOR ELECTRICITY AND BEYOND

With this in mind, the West Maui Taxpayers Association is working with Maui Emergency Management Agency, Pacific Disaster Center, and State Emergency Management Agency on developing a customized disaster plan designed to meet West Maui’s specific needs.

The fourth annual Maui Energy Conference will be held March 22-24, 2017 at the Maui Arts & Cultural Center. The event, hosted by the Mayor’s Office of Economic Development and the Maui Economic Development Board, is Hawaii’s leading energy conference. This year’s theme is “All Things Energy: Pursuing Opportunities for Electricity and Beyond.”

Energy experts and stakeholders from across the U.S. will tackle critical cross-sector issues and examine groundbreaking strategies: How can we make our energy systems more resilient and sustainable? What types of rate structures and incentives will be necessary? What synergies across energy sectors are possible? From electricity and gas to transportation and water delivery systems, all sectors will play a vital role in creating the new energy landscape.

For a conference schedule and to register online, visit https://mauienergyconference. com. For additional information, email info@ mauienergyconference.com or call Conference Director Sandy Ryan at (808) 875-2318.

WEST MAUI COMMUNITY DISASTER PLANNING MEETINGS

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Through a series of monthly workshops presented by subject-matter experts, the Hawaiian Hazards and Resilience Program (HHARP) will assist the community to: learn about hazards and understand warning information; identify community resources; assess and mitigate hazard risk; develop a disaster plan, and ultimately, meet program guidelines, or milestones, that help improve community resilience.

The upcoming West Maui HHARP workshops will cover Hazard Awareness, as follows: March 16 - 5:30-8:00 p.m at Lahaina Civic Center - Amphitheater. Topic: Flood Basics, Monitoring, Warning & Response April 20 - 5:30-8:00 p.m. at Lahaina Civic Center Amphitheater. Topic: Tsunami Basics, Detection, Warning & Response May 18 - 5:30-8:00 p.m. at Lahaina Civic Center - Amphitheater. Topic: Tropical Cyclone Basics, Monitoring, Warning & Response

Further topics will include Personal and The Hawaiian Islands are frequented by numerous Community Planning, Sheltering, Hazard Assessment, and Post-Disaster Recovery hazards that affect the lives and livelihoods of Planning. Continuing workshop schedules will be residents each year. The islands’ volcanic origin, publicized. steep terrain and surrounding ocean make them susceptible to severe weather, land-based and coastal hazards – including earthquakes, volcanic These meetings are free and open to the public. Our community is diverse and we need eruptions, high surf, tsunamis, flooding, and everyone’s participation to develop community tropical cyclones. plans. Please put these meetings on your calendar and plan to attend!

Hawaii’s remoteness, growing populations, single-sector economy, and dependence on More Information on West Maui Taxpayers imported goods, are challenges that increase Association can be found at www.westmaui.org. the vulnerability of the islands to the impacts of natural hazards, and can slow recovery processes Learn more about the HHARP program at www. pdc.org/Hawaii-Hazards-Awareness-Resilienceafter a disaster.

Program.

Communities that are capable of caring for themselves during and after natural hazard events, are better equipped to deal with the .

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An Official Publication of the County of Maui

Sixteen Firefighters Graduate from MFD’s 32nd Recruit Class

Back Row Left to Right : Chad Johnson, Eli Ferreira, Mark Walker Jr., Aaron Kahaloa, Chad Kaulukukui, Micah Chavez, Joshua Guth, Ryan Worcester. Front Row Left to Right: Manaloa Aikala, Reyford Stone, Kelsey Manning, Kaimikila Moraes, Brent Barbero, Tyler Orikasa, Richard Sato, Joseph Landi At a luncheon ceremony, on Friday, March 3, 2017, the Department of Fire & Public Safety celebrated the graduation of its 32nd firefighter recruit class at the King Kamehameha Golf Club in Waikapu.

Sixteen firefighters graduated from the Maui Fire Department’s 26-week recruit training program.

The program, which is run by the Maui Fire Department, also trains firefighter recruits for the State of Hawaii, Department of Transportation, Airports Division, and is designed to train and evaluate fire recruits on the many skills and disciplines necessary to serve the public as a firefighter. MFD has partnered with the State, Airports Division since 2010. The joint relationship takes advantage of cost saving measures which benefits both agencies.

Fourteen firefighters, which included one woman, joined the ranks of the Maui Fire Department and were assigned to Maui County fire stations on Maui, Molokai, and Lanai. They are: Brent Barbero, Micah Chavez, Eli Ferreira, Joshua Guth, Chad Johnson, Aaron Kahaloa, Chad Kaulukukui, Joseph Landi, Kelsey Manning, Tyler Orikasa, Richard

Sato, Reyford Stone, Mark Walker, Jr., and Ryan Worcester.

Two firefighters went on to serve at State of Hawaii, Airport Rescue & Fire Fighting stations at the Kahului and Hilo airports. They are: Manaloa Aikala and Kaimikila Moraes.

Recruits received their badges and pledged their oath in a much anticipated graduation ceremony, during which each recruit selected a special family member to carry out the traditional “Pinning of the Badge.” Maui Fire Chief, Jeffrey Murray delivered the time-honored Firefighter’s Oath of Service.

Graduating recruits were presented with the following awards, recognizing those who finished at the top of their class in the following categories: Academics Award – Aaron Kahaloa Presented to the recruit with the highest scholastic average on all written course examinations administered throughout the training program.

Functional Skills Award – Eli Ferreira

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An Official Publication of the County of Maui

Presented to the recruit who demonstrated the highest competency in functional skills assessments throughout the training program.

Team Award – Kelsey Manning & Aaron Kahaloa Presented to the two-man team who demonstrated the ability to perform complex hands-on drills under high-pressure situations, with the highest degree of expedience and efficiency.

Firefighter Spirit, Ho‘ūlu Award – Tyler Orikasa Named in honor of the late Fire Captain, Charles Iwata, this award honors the true passion and

firefighter spirit that Captain Iwata was so widely known for. This award is presented to the recruit who displayed a high moral character and exceptional attitude, and whose conduct reflects respect and heart towards others, and to the firefighting profession.

Most Outstanding, Overall – Joseph Landi Selected by recruit training officers, this award is presented to the recruit that excelled in every phase of recruit training, and demonstrated outstanding leadership ability, projected an exceptional attitude, and led their class in physical fitness performance.

Kaunoa Assisted Transportation Program seeks volunteer drivers The County of Maui Department of Housing and Human Concerns announced that Kaunoa’s Assisted Transportation Program is in immediate need of volunteers to help transport West Maui seniors to appointments and back to their homes.

Volunteers are needed on various days between Mondays and Fridays, and at various times.

Transportation services are provided for medical appointments, business appointments, shopping for essentials, adult day care centers, visits to nursing homes, and other client requests.

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Candidates must have a valid driver’s license as well as a reliable car with current registration, insurance and safety check. Training is provided.

Qualified volunteers are also eligible to receive partial mileage reimbursement.

Kaunoa’s Assisted Transportation Program provides

critical assistance to persons 60 and older who have limited means of transportation and require support in order to maintain an independent lifestyle and continue to live in their own homes.

Seniors are assessed for eligibility prior to receiving Assisted Transportation services and priority is given to those in most need of assistance.

For more information on the Assisted Transportation Program, call Kaunoa Senior Services at 270-7310.

The High Street Journal

An Official Publication of the County of Maui

County Launches Junk Vehicle Disposal Assistance Program

The County of Maui Department of Environmental Management launched the Abandoned Vehicles Prevention – Junk Vehicle Disposal Assistance Program. Until funding is exhausted, residents will be able to dispose of one vehicle per year at no processing charge.

Residents will be required to register their old vehicles as “Permanently Junked” and then deliver them to the permitted metals recycling facility in Puunene. Participants will be asked to complete a short survey to monitor the success of the program.

Vehicles must be eligible and owners will be required to present proper documents to participate in the program. Residents should refer to the website www.mauicounty.gov/avm (click on the “Junk Vehicle Disposal Assistance Program” link on the left) to review eligibility criteria and instructions, and to download the proper forms.

“We think that this program will help residents dispose of their junk cars safely and legally while decreasing the number of abandoned vehicles we see on the roads,” said Stewart Stant, Director of the Department of Environmental Management.

“This will be a good return on the investment of some of the registration fees that vehicle owners pay every year.”

The Junk Vehicle Disposal Assistance Program is funded through the Highway Beautification and Abandoned Vehicles Fund, which is a portion of annual vehicle registration fees.

?

DID NOW IT’S A CRIME UK O TO DUMP YOUR CAR Y

DON’T ABANDON YOUR VEHICLE! DO THE RIGHT THING

YOU CAN HELP

Register your old car To report an as “Permanently abandoned vehicle, Junked” at the DMVL call the Maui Police and then deliver it to non-emergency line a metal recycling at (808) 244-6400 and facility. Call select “0” to file a Hammerhead Metals report.

Recycling at (808) 280-8844 for ER information, fees, E T H LEAR G C TO and hours.

FE & RK

TO

O SA S W OADS ’ T R LE UR O P KEE

County of Maui Environmental Protection & Sustainability Division (808) 270-6102 www.mauicounty.gov/avm

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An Official Publication of the County of Maui

Nominations Sought for Outstanding Older American Awards The Maui County Office on Aging is seeking nominations for Maui County’s 49th Annual Outstanding Older American Male and Female of Maui County. The awards program is held each May in conjunction with Older Americans Month to recognize elders across the nation for their extraordinary efforts and contributions to society.

Nominees for the awards must be 65 years of age or older and a resident of Maui County. Any individual, club or organization may nominate candidates for the award. Previous winners are not eligible for nomination.

Nomination forms are available by calling 2707755, online at www.mauicountyadrc.org, or by emailing mcoa.adrc@mauicounty.org. Deadline to return completed nomination forms is 4:30 p.m. on Tuesday, April 2, 2017 to the J. Walter Cameron Center, Attn: OOA Committee, 95 Mahalani St., Room 20, Wailuku, HI 96793. Completed forms may also be faxed to 270-7935 or emailed to mcoa. adrc@mauicounty.gov.

The awards will be presented at a luncheon on Thursday, May 11, 2017 at the Kihei Community Center from 11 a.m. to 1 p.m. The annual awards program recognizes older Americans for their contributions and provides them with information to help them stay healthy and active. This year, the national theme is “Age Out Loud.” The theme focus’ on older Americans who are taking charge, striving for wellness, owning their independence, and advocating for themselves and others.

Older adults in Maui County have been celebrated for their contributions and achievements every year since 1968. Wendell Crockett was the first Maui County recipient of the prestigious award in 1968; last year’s awardees were John Tryggestad of Kihei and Kathleen Phillips of Kula. To date, 95 older adult volunteers have been recognized for their outstanding contributions to Maui County.

For more information, call the Maui County Office on Aging at 270-7755 or visit www. mauicountyadrc.org.

Volunteer Leadership Mastery Training to be Held on Maui The County of Maui Department of Housing and Human Concerns, Volunteer Center, announced it is hosting a leadership mastery training on Friday, March 24, 2017 from 8 a.m. to noon.

“Create Balance, Inspire Others & Sustain Excellence” is an interactive, inspiring and informative training designed specifically for the volunteer leaders of Maui County. The training will be led by Patricia Varley, a global trainer and certified executive and life coach with more than 30 years of experience.

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Workshop highlights include: Creating balance – time management, setting priorities, organizational skills, clear decision making, work/life balance. Inspiring others – Share your enthusiasm, vision and mission; attract and maintain the right volunteers for your team.

Identifying the value and key benefits you offer new and existing volunteers; Sustaining excellence – commit to focus on continuity and professional development to excel and thrive; and Staying up to

date with volunteerism and market trends.

“Being a masterful leader in these times of change and possibility is necessary to grow, influence and impact a successful volunteer program,” said Wendy Stebbins, Volunteer Center Coordinator.

“This training will focus on providing the tools, techniques and coaching you need to Create Balance, Inspire Others, and Sustain Excellence within your organization.”

The training will be held at the Maui Economic Opportunity Inc., Class Room A, located at 99 Mahalani Street in Wailuku. Cost is $25.00; deadline to register is Monday, March 20, 2017. Registration online is available at www. mauileadershipmasteryclass.eventbrite.com For more information, call Wendy Stebbins at 808270-7150 or email wendy.stebbins@mauicounty. gov. To volunteer or become a partner agency, visit www.handsonmaui.com.

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An Official Publication of the County of Maui

Kūlia i ka nu‘u Strive to reach the summit Please help congratulate these dedicated employees as they continue to serve our community and in doing so, “strive to reach the summit.”

BY: TIFFANY IIDA Department of Management Reza, John Barclay, Michael Signaigo, Casey Morisaki, Melvyn Sumer, who were recently promoted to Wastewater Treatment Plant Operators.

Department of Planning Staff Updates: Congratulations to Danny Dias, who was promoted to Planner VI in the Zoning Administration and Enforcement Division (ZAED) effective February 16, 2017. Danny was previously a Planner V in the Current Planning Division.

Congratulations to David Nakama who was selected to serve as the Department of Housing and Human Concerns (DHHC)’s Homeless Program Coordinator. Nakama will lead Maui County’s new Homeless Program Division, the first of its kind in the state.

Born and raised on Maui, David studied at Weber State University in Utah and has a BA in Social Work from the University of Hawai`i at Manoa. He has over 18 years of experience as a professional Social Worker with the State Judiciary.

The Homeless Program Division will work in collaboration with service providers, federal, state and county agencies to develop ongoing strategies to end homelessness, with a focus on addressing homeless impacts, prevention, support housing initiatives and public education.

This division will also play a key role in developing, utilizing and maintaining the Maui County Coordinated Entry System, and will assist individuals and families in securing permanent housing through utilizing the Homeless Management Information System and the Housing First approach.

Department of Environmental Management would like to congratulate Sophia Arakawa, who was recently promoted to Accountant II at our Wastewater Division Administration Office. Congratulations also to Jesus Orozco-

Congratulations to Carolyn Cortez who is the new Planner V in Plan Implementation Division effective February 1, 2017. She was previously the Planner VI in ZAED. Jacky Takakura of the Department of Planning would like to congratulate this month’s Above and Beyond winner Rulan Waikiki, Senior Land Use & Building Plans Examiner who was chosen by last month’s Above and Beyond winner Gail David, Zoning Inspector II. Gail chose Rulan because “she is a stickler for the rules, is not afraid to question everything. She doesn’t mince words and is a great team leader, both in and outside the office. She not only juggles working full time but takes care of her immediate family including grandkids, and is an active water sports enthusiast who surfs and sups and has been known to be a community

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volunteer.” Congratulations Rulan!

Administration Division’s Account Clerk III

Charmaine Rodrigues passed on the other Above and Beyond award to Chalsey Kwon of the Zoning Administration & Enforcement Division. Chalsey’s job title is Secretary to Boards and Commissions II, but she helps everyone in just about every way possible.

As Charmaine explained, “I enjoy my time working with her, and have come to know her as a truly valuable asset to the Department of Planning. She is honest, dependable and hardworking. She responds quickly to requests and is appreciative of others’ time and assistance. In addition to that, she is a thoughtful co-worker who is always available to help. Her people skills and proficiency in clerical support is a huge advantage to the Board of Variances and Appeals and the ZAED office. Chalsey puts her abilities to work in order to be valuable in public service. Along with her genuine talent, she has always been a pleasure to work with. She is a true team player, and manages to encourage positive discussions and bring the best out of other employees. Chalsey Kwon, we appreciate you and thank you for making a difference every day!”

Dana Acosta, Senior Services Program Specialist

IV, Department of Housing and Human Concerns, would like to congratulate the Maui Adult Day Care Center Seniors from Kaunoa’s Kahului Union Nutrition Center for winning two awards for having the most walkers and for most monies raised (over $1,300) for the Maui Adult Day Care Center Family Caregiver’s walk on Saturday, Feb. 25, 2017 at Queen Kaahumanu Center. At Kaunoa’s Outreach table, new volunteers and participants explored many options and opportunities available to help “make their retirement years feel like the best years.”

Congratulations to Councilmember Yuki Lei Sugimura will serve on the National Association of Counties’ Rural Action Caucus, as appointed by NACo President Bryan Desloge last month.

The Rural Action Caucus is dedicated to solving issues impacting rural communities, such as infrastructure development and business development opportunities. The caucus includes elected officials addressing and representing the counties on critical federal, state and local issues.

“I am honored to be appointed on this national committee that advocates for the importance of local government,” Sugimura said. “After attending the NACo’s Legislative Conference in Washington, D.C. last month, I am convinced there are best practices from other jurisdictions that will benefit Maui County, and there are practices from here that will benefit others.”

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The caucus represents America’s rural counties, which is nearly two-thirds of the nation’s 3,069 counties, and serves as the voice before the Congress and the Administration.

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Explore life at 55!

BY: GLORIA SO Department of Housing & Human Concerns

Valentine’s Day, “Love is in the Air” Event at Kaunoa’s Upcountry and Kula Nutrition Centers In celebration of Valentine’s Day, “Love is in the Air” events were held at Kaunoa’s Upcountry and Kula Nutrition Centers. Aunty Penny Davis and her wonderful music crew and the Hana Congregate seniors came out to sing beautiful Hawaiian music and dance hula.

Kaunoa’s Congregate Nutrition Program is held at 12 sites throughout Maui County. Over 90% of program participants say that their Congregate site is the primary place where they see and spend Nutrition Center Program Specialist Grave DeSilva addresses time with their friends. Having a sense of belonging the Upcountry gathering prior to the fun-filled Valentine’s and connection to a group of peers is a vital part of Day Celebration. healthy aging.

Maui County Information Desk Volunteers Honored In 2016, RSVP volunteers served on a weekly basis, for a total of 2,872 hours at the Maui County Information Desk in the Lobby of the County Building. These intrepid ladies handles many inquiries and requests for assistance while directing the public to various destinations.

Mayor Alan Arakawa organized this very special luncheon to thank these special volunteers for their dedication and commitment to the community.

The Best Years begin at 55!

The County of Maui offers a wide variety of Wellness activities for adults ages 55 and better. Staying physically active and continuing to learn new skills is critical for increasing our Healthspan – the period of our lives when we are healthy, productive, and independent. Don’t miss the following Kaunoa adventures and classes coming up; there’s something for everyone. Pre-registration is required. For a complete listing of all of Kaunoa’s activities, call 270-7308 or 270-4310 to receive a monthly newsletter.

Save these dates in April; sign up begins March 14. ·

April 5 Dinner & A Movie: MOANA (all ages welcome)

·

April 7 Ni’ihau Shell Workshop with Kekai Ah Puck & Master Lei Maker Kahea Niau

·

April 7 Beef Bourguignon with Roland Prieto, Kaunoa Assistant Administrator

·

April 10 A Walk Back in Time with Frank Krau through lava fields of La Perouse

·

April 19 Understanding Probate with Attorney Meg Obenauf

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Kupaianaha “Blessings of Life” BY: TIFFANY IIDA Department of Management We are each so fortunate to have wonderful people in our lives, friends, co-workers, loved ones who are important to us. The High Street Journal wishes to share our employees’ good news, offer a chance to get to know each other better and offer the precious joys that add spark to our lives. These are special moments and stories as written and provided by employees of the County of Maui. This column is your chance to express gratitude, praise and the simple and abundant joy these experiences have brought you- The blessings of life! Please send submissions to tiffany.iida@mauicounty.gov for inclusion in future issues of The High Street Journal.

Michelle Makii, Secretary to the Director of the Department of Environmental Management would like to wish a happy birthday to our March babies from the Department of Environmental Management!

Lena Mendez, John Souza, Abigail Bush, Jesus Orozco-Reza, Cassandra Martin, William Medeiros, Walter Urban, Patrick Morrison, Deborah Aweau, Derrick Cugal, Vernon Medeiros, Joan Gushiken, Eric Hay, Jason Jacinto, Craig Chaves, Manuel Clarabal, Darren Kawahara, Sage Kiyonaga, Ernest Nunes, Taycia Pactol-Kaahanui, Robert Schmidt, Tia Stupplebeen and Joseph Vinuya February 18 – 20, 2017. They were also the returning champions from the 2016 State HYSA Presidents’ Day Cup Tournament. Their win now qualifies them to apply for the Surf Cup to be held in San Diego, California in early August.

Ashley would like her son, his teammates and for all to remember: “Respect All, Fear None, Go Cobras!” Congratulations to The Maui Cobras Boys 2007 Team and good luck on your quest to win the Surf Cup in San Diego!!

L. Niuhi Howard is pictured in the back row, 3rd from the left.

Deanna Thyssen, Secretary to the Finance Director would like to wish Happy Birthday to Taytum Kimura (left), Accountant I, Payroll and Diane Grogan (right), Payroll Supervisor from the Department of Finance. Both celebrated their birthdays in March. Happy Birthday to these ladies!

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Ashley Howard, Delinquent Tax Collection Assistant II, RPT, Department of Finance would like to recognize and congratulate her son, L. Niuhi Howard and his soccer team, The Maui Cobras Boys 2007 Team. The Maui Cobras Boys 2007 Team won the 2017 State HYSA Presidents’ Day Cup Tournament, which was held on

Naomi Ochwat, daughter of Thomas Ochwat, Civil Engineer VI, Department of Water Supply will be graduating with Majors in Geology and Geography from University of Colorado - Boulder (CU) on

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June 17th. She has also been accepted into the Graduate program at the University of Calgary (Canada) to study Glaciers (Glacierology). She was in the top 3 out of 45 applicants to be chosen and received a fully-funded Graduate Assistantship. Naomi will begin her field research in August and graduate studies in September. Congratulations to Naomi and proud Papa Tom. Rico San Agustin, Electronic Technician I, Department of Environmental Management, would like to recognize his 13-year-old son, Jerico San Agustin. On October 27, 2016 Jerico won GOLD in the black-belt cadet (12-14) Division 33-kilogram sparring at the World Taekwondo President’s Cup; the title gave him a wild-card spot in next year’s Pan Am Championships.

Jerico is currently included as a member of the U.S. Cadet National Team. Recently, he won the 3rd spot in the 2017 Taekwondo U.S. Open cadet division out of the 64-entries cadet flyweight bracket- also an international blackbelt event that happened this January in Las Vegas, Nevada. Jerico’s dream and goal is to be on the U.S.A. Olympic team to participate in the games and represent the U.S. from Hawaii.

Congratulations also on the great write-up in The Maui News, Jerico! Way to go!

Alex Buttaro, Water Resources Planner, Department of Water Supply, would like to share two major events and accomplishments of his daughter, Aya Buttaro.

On February 28, 2017, Aya participated in the 58th Annual Maui County Regional Science and Engineering Fair and placed 1st in Engineering Mechanics and received Best of Category in the Junior Division. Proud dad Alex stated, “Hopefully we’ll see another female engineer in the market one day.” Pictured is Aya Buttaro and her teacher Marko Cunningham.

Aya is not only a gifted future engineer, but also a star athlete. On January 31, 2017 Aya came in 1st Place in the 115-pound category at the Maui County Intermediate School Wrestling Championships. Congratulations Aya! We are looking forward to reading and learning of more of your future accomplishments. Pictured is Aya and her coach Kevin Grant.

Saturday, Feb 25, 20017 was the 4th anniversary of the passing of the mother (Lillian Uchiyama) of Jan Shishido, Deputy Director, Department of Housing and Human Concerns. On that date, Jan was reminded of her amazing and beautiful mother and a story that also occurred that month.

In celebraton of Read Across America Day and Dr. Seuss’s 113th birthday, Kaunoa RSVP volunteer Kathy Collins read stories to spellbound preschoolers. Read Across America Day is a nationwide reading celebration that takes place annually on March 2 - Dr. Seuss’s birthday, bringing together kids and books across the country.

In mid-February of 2016, her mom’s MYSTERY PHOTO was shown on KITV-2 News. . Jan did not initially catch this; it was her husband, Allen Shishido, who saw it and called Jan saying that he thought he just saw a picture of her mother on the news. Yep, it was Jan’s mom and more interestingly, it was Mrs. Uchiyama’s 1947 senior graduation picture. Jan emailed KITV-2, as well as one of her classmates, to confirm that was Lillian Uchiyama, 1947 Grad from Kaimuki High

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School. The next day, the MYSTERY PICTURE was featured saying they found the same picture in the Kaimuki High School yearbook and a daughter from Maui came forward to claim the picture. Jan did in fact meet up with the family who found the picture that had been stuck underneath an Otter Pop Box at the WalMart Store on Keeaumoku Street in Honolulu. How the photo arrived at the precise spot is still a mystery.

The friends and family of Department of Management’s Tiffany Iida threw a surprise birthday party for her on February 13th. Hope she enjoyed it as much as her loved ones enjoyed planning it.

Congratulations to Luz Domingo of the Dept. of Housing & Human Concerns and Shelly Kan Hai of the Dept of Planning on being installed as new honorary members of the Kiwanis Club of the Valley Isle. They were installed by Kiwanis Division 22 Lt. Governor Audrey Kagawa.

Jaime Paa, Project Specialist with the Mayor’s Office of Economic Development, would like to congratulate best friend and co-conspirator Lois Leinani Whitney (Assistant Communications Director with the Office of the Mayor) on the recent release on CDBaby of her new single, “Pakalana,” which is in the running for Single of the Year in this year’s Na Hoku Hanohano awards.

You go girl!

Lois Leinani Whitney recalled a page 16

special memory with her mom Millie for the artwork of Lois’ new single, “Pakalana.”

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Benefits of Lean Startup Methodology for Businesses Touted at MEDB Workshop

The old adage, “if you build it they will come” flew out the door during Maui Economic Development Board’s “Business Model Canvas & Lean Startup Overview” workshop held on February 15th. In its place, came the advice to all entrepreneurs and small business owners, “Best to not build anything until you figure out first what your customers want.”

Such was the advice of Omar Sultan, Founder & Managing Partner of Sultan Ventures and XLR8UH, one of the workshop’s speakers who touted the many benefits of the Lean Startup methodology, a scientific approach to creating and managing startups and growing businesses.

“The Lean Startup approach encourages people to come up with their hypothesis first on what products and/or services they think their customers want,” said workshop speaker Jacob Butters, Venture Analyst for Sultan Ventures and XLR8UH. “From there, they need to test their hypothesis by speaking to others including their potential customers. Once they gather this critical input, they can then reevaluate their original hypothesis and either change or keep going to create their business model. The idea with this method is you’re constantly learning by communicating with potential customers and improving upon what you’re building.”

Butters further emphasized that the Lean Startup process is critical to establishing a strong foundation whether you’re a startup or an existing business looking to branch out or thinking about doing things differently. This method provides tools to test a vision continuously, preventing wasted money, resources and time.

During MEDB’s workshop, attendees learned about the steps in developing a new or existing business model; how to outline their firm’s or product’s value proposition, customers, and finances; and how to align and evaluate their business activities by recognizing potential tradeoffs in a much easier and effective way.

“The Business Model Canvas and Lean Startup Overview workshop provides valuable tools that will allow businesses to focus on essential building blocks to create a successful business,” observed Frank R. De Rego Jr., Director of Business Development Projects at MEDB. “This workshop was a great preparation for Startup Weekend Maui where the participants will use the business model canvas as a guide to their startup formation.”

Online registration is now available for MEDB’s Pitch Bootcamp on May 16 and the popular Startup Weekend Maui on May 19-21, 2017. For more information and to register online, visit http://bit.ly/SUWMaui17.

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Vendor applications now being accepted for 4th Annual Made in Maui County Festival The County of Maui Mayor’s Office of Economic Development announced today that Product Vendor and Food Truck applications are now available for the 4th Annual Made in Maui County Festival.

Considered the largest products show in Maui County, the event will be held at the Maui Arts & Cultural Center in Kahului and will be open to the public on Friday, November 3 and Saturday, November 4, 2017. The Festival is presented by the County of Maui Mayor’s Office of Economic Development and the Maui Chamber of Commerce.

Local businesses who meet the following criteria are eligible to apply as a Product Vendor: - Business must be based in Maui County (current GET license required) - All products offered for sale must be made, manufactured, grown and/or created in Maui County. Although products may include source materials made/ found in the State of Hawaii.

- Must meet minimum of 51 percent “Made in Hawaii” product valuation. page 18

Applications are also available for local Food Trucks interested in participating. A total of 12 food trucks will be featured on Saturday, November 4 and a total of 3 food trucks on Friday, November 3.

Last year’s Festival attracted more than 11,000 residents and visitors and provided

opportunities for participating vendors to meet with prospective wholesalers and connect with new customers.

“Small businesses are the backbone of our islands’ economy and we are proud to support our dedicated entrepreneurs who help to strengthen our community through job creation and economic diversification,” said Mayor Alan Arakawa. “It is the reason why the annual Made in Maui County Festival was originally created – to provide opportunities for our small businesses to grow and succeed.”

For information and to download a Product Vendor application or Food Truck Vendor application, visit the event’s official website www.

MadeInMauiCountyFestival.com, email info@ MadeInMauiCountyFestival.com or call (808) 2707710. Deadline for applications is May 31, 2017.

All applications will be reviewed between June 5 through July 7, and businesses will be notified of the Vendor Selection Committee’s decision on or before July 14.

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Winners of 2017 Mayor’s Small Business Awards Announced

From left: Pamela Tumpap, Maui Chamber of Commerce President; James Doran Jr., Ceramic Tile Plus & Exclusively Yours; Don & Donna Shearer, Windward Aviation, Inc.; Mayor Alan Arakawa; Trisha Egge (for Andrew Keenan), Maui Windows & Doors, LLC; Chantal Ratte, Ka Lima O Maui, Ltd.; Brian Bowers, Artistic Builders Corporation; Teena Rasmussen, Office of Economic Development Director.

The Mayor’s Office of Economic Development and the Maui Chamber of Commerce honored the nominees and winners of the 2017 Mayor’s Small Business Awards on Tuesday, March 7th at the King Kamehameha Golf Club.

The awards dinner was held in partnership with the Maui Chamber of Commerce, and sponsored

by Silver Sponsors American Savings Bank and HMSA; Bronze Sponsors Alaska Airlines, Bank of Hawaii, Employers Options, First Hawaiian Bank and Maui Electric Company. Applications were scored by judges Paul Felix, Debbie Finkiewicz, Susie Thieman, Brian Thomas and Wayne Wong.

The awards were presented in five categories by Mayor Arakawa and Pamela Tumpap, President of the Maui Chamber of Commerce.

The 2017 winners were: Brian Bowers - Artistic Builders Corporation (Young Small Business Person of the Year) Artistic Builders Corporation (ABC) is a full-service

general contracting company with over 40 years of construction experience in residential and commercial construction and renovation and tenant improvements. In 2008, after completing college, Brian heard from his mother that ABC (started by his father in 1997) was insolvent due to the Great Recession. Not willing to let this happen, Brian returned home to take control of the company. By restructuring the company, its employees, capital structure, vision, bonding capacity, and improving the company’s track record, Brian was able to turn ABC around, as demonstrated by their placement on Hawaii’s 50 Fastest Growing Companies. They were in 49th place by 2013 and made 8th place by 2016.

Customer service is vital to their success and ABC relies solely on customer referrals. They do not advertise. From 2013 to 2015, they grew from 6 to 12 full-time employees and employ 20-30 subcontractors, providing many with high paying jobs and good benefits. However, that doesn’t tell the whole story. Through the projects that ABC wins, the downstream impact of increased jobs

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is exponentially larger in comparison to the 6 jobs that were grown over the last two years and these projects have had a huge impact on other industries such as telecom, insurance, retail, and medical, depending on the project. And, a construction project is many times the largest investment that clients make it their business. It has a lasting impact on the success of the clients.

Ka Lima O Maui, Ltd. - Chantal Ratte, Executive Director (Outstanding NonProfit Business)

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Ka Lima O Maui, founded in 1955, is a private nonprofit with the mission of “Enhancing Lives through Self-Reliance” for persons with disabilities.

They accomplish this through job skills training, employment in contract janitorial and landscape jobs, placement in a variety of integrated community positions and adult day health services. They serve approximately 200 individuals with disabilities each year and help them become contributing members of our community, reducing their dependence on government subsidies. The organization prides itself on not receiving any operating grants from government. Ka Lima O Maui hired 60 persons with disabilities and 89 in total in 2016. Headed by Chantal Ratte, with the organization for 23 years, this nonprofit was selected as one of Hawaii’s Best Places to Work in 2009 by Hawaii Business Magazine. Ka Lima O Maui currently services 28 private entities, provides custodial and landscaping services at County beach parks and is awarded Federal and State contracts annually. The agency is Maui’s largest employer of person with disabilities and has been named Employer of the Year by our local Division of Vocational Rehabilitation Services branch. Further, they are an active participant of the Federally sponsored Source America program that matches Federal Agencies and Private Not For Profit organization to deliver services via the employment of persons with disabilities. Finally, the agency works closely with the different Maui high schools and their Special Education transition programs. Every Spring Ka Lima O

Maui visits special education classes to encourage graduation students to enter the workforce and to offer assistance to make it happen.

Windward Aviation, Inc. - Don & Donna Shearer (Exceptional Small Business, 10 or fewer employees) Windward Aviation has served Hawaii since 1990, providing critical services to numerous county, state and federal agencies, as well as utility providers, nonprofit organizations and private businesses. Owners Don and Donna Shearer have grown the specialized aviation company—founded by Don with one aircraft— into one of the most trusted public and private service providers in the state. Their aviation services touch nearly everyone in Hawaii as they assist with: fighting fires, search & rescue operations, transporting passengers and gear to job sites, filling golf course sand traps & pouring cement, spraying agricultural areas, eradicating marijuana and invasive species, pulling telephone & electrical wires, moving hazardous materials, and aerial filming for movies, surf competitions and commercials. They are expanding with four new specialty aircraft and were chosen as the state’s utility aviation company. Their team is highly trained and they have received many accolades, including: the Exemplary Act Award from the US Department of the Interior for Don’s rescue of two Paramount Pictures employees in 1992 when their aircraft crashed into the Pu’u O’o Vent of Kiluaea Volcano. The three-day rescue mission was one of the most intensive ever on Hawaii Island.

A Certificate of Appreciation from the US Drug Administration for Peter Vorhes, the Chief Pilot’s outstanding contributions in the field of drug law enforcement, the highly regarded FAA Department of Defense Certification and more. In addition, the company is a longtime supporter of Maui’s communities, hosting school groups to enhance aviation education, sponsoring school fundraiser events and providing dedicated flight time to nonprofit agencies, including hosting flights for children through the Make-A-Wish Foundation.

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Maui Windows & Doors, LLC - Andrew Keenan (Exceptional Small Business, 11-35 employees) Andrew Keenan, a licensed contractor on Maui for 13 years, saw limited supplier options for windows and doors on Maui. Choices included generic products from big box stores or specialty items ordered from Oahu. So, he opened MWD in 2014 with a 3k sq ft modern showroom featuring dozens of top window and door brands and fullsized displays. It is a place for contractors to meet with clients and see products in person. They also offer free onsite measuring, consultations and installations by a licensed and insured contractor.

Andrew involves his employees in community activities and his Vice President, Trisha Egge, is a CIM Board Member who helped bring back the Maui Home Show in 2016 and they regularly host CIM events. He also invests heavily in staff training to ensure expert information is provided to clients and provides employees with profit sharing of 10% of all profits, distributed quarterly. In addition, Andrew teaches the “Becoming a General Contractor” class at UH Maui College. This class is designed to take local tradesmen and women and teach them how to get a contractor’s license, build a company and manage projects. The class is very important to Andrew and is designed to bridge the gap between being an employee and owning a business. The class has been going for 3 semesters, with approximately 70 students to date, with several who have gotten their licenses and many that Andrew mentors on a regular basis. He also hosts a FREE “Ask the Contractor” event every Saturday where the public is encouraged to come to his store, enjoy coffee and doughnuts, and ask Andrew construction related questions free of charge.

James R. Doran Jr. - Ceramic Tile Plus & Exclusively Yours (Lifetime Achievement Award) Ceramic Tile Plus (CTP) and Exclusively Yours (EY) are the family owned businesses of James Doran Jr. who has served Maui for nearly 40 years.

He was the first to bring prefabricated granite countertops to Hawaii. Since its founding, CTP has grown to feature the largest selection of natural stone, porcelain, decorative tile and raw slab materials on island. In 2008, James purchased the old Cutter Car Dealership in Kahului to bring all his operations under one roof. Their 30k sq ft building, includes a 9k sq ft showroom, 12k sq ft warehouse and a 9k sq ft fabrication facility.

They also have a 25k sq ft offsite warehouse and are looking to build another 10k sq ft warehouse onsite. From 2 employees, CTP and EY have a combined 35 employees— the lifeblood of the company dedicated to bringing their clients dreams to reality. This year the CTP team is being recognized as one of “The Best Places to Work in Hawaii” by Hawaii Business Magazine. They will be honored on March 30th in Honolulu. Ingrained in each employee is the belief that the measure of a company is more that how to handle projects for the clients when things go perfectly. It is how the company lets clients know they can be counted on when things go wrong (especially here in the middle of the Pacific Ocean where shipments can be delayed, a crate gets damaged in route, etc.).

One of the other core values is giving back. CTP consistently gives to numerous nonprofits and youth programs each year, including Habitat for Humanity, Maui Food Bank and Ka Lima O Maui to name a few. He also reserves the store parking lot every Saturday to allow youth groups and other nonprofit organizations to hold fundraising car washes there free of charge.

For more information on awards, grants and programs managed by the Mayor’s Office of Economic Development, visit www.mauicounty. gov/OED.

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Public Works’ Engineering Division’s Emergency Work at Wailuku River wins HSPE Maui Chapter Project of the Year Award During the month of February, the Maui Chapter of the Hawaii Society of Professional Engineers (HSPE) recognizes engineering projects completed in the previous calendar year and a panel of judges selects one project to be the HSPE Maui Chapter, Project of the Year based on engineering difficulty, construction difficulty, environmental considerations and public benefit.

This year, the Department of Public Works, Engineering Division’s Emergency Work At Wailuku River was presented with the HSPE Maui Chapter Project of the Year at it’s annual Engineering Week Banquet on Saturday, February 25, 2017.

Congratulations to the Department of Public Works!

PROJECT BACKGROUND On September 13, 2016, intense rainfall caused historic flooding throughout Central Maui. The Wailuku River was reportedly flowing at 3 billion gallons per day before the existing stream gauge was wiped out. Flow velocities during the storm were estimated between 20-40 feet per second.

Damage to public infrastructure and loss of property along the river spurred the declaration of local, state and federal emergency proclamations.

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The County of Maui completed remedial work which included repairs to an existing levee, temporary and permanent bank stabilization, stream capacity and alignment restoration, debris removal, restoring capacity to an 800’x300’

debris basin and strategic relocation of large boulders and rocks lodged beneath bridges.

ENGINEERING CHALLENGES Due to the emergency nature of the project and uncertainty of impending storm events, it was imperative that sound decisions and multi-agency consultation was accomplished quickly. Assessment of the ‘Īao Stream Flood Control and ‘Īao Valley areas were made daily by engineers and inspectors. Design documents were prepared and bid within days of the event.

Geotechnical engineers were on-site to assist with boulder selection and placement. The project was also closely coordinated with the Regulatory and Civil Works Branch of the USACE. Consultation with other agencies such as the State DOH-CWB, FEMA, CWRM, and NRCS needed to be done concurrently with the design and field decisions. An emergency Section 404 permit was prepared in order to conduct work within navigable waters of the U.S. CONSTRUCTION CHALLENGES Working through the night with the changing stream flow levels posed logistical and safety issues for crews. Other challenges included minimizing impacts to surrounding residential areas while still completing work in a timely manner. Due to the amount of resources required, several contractors assisted DPW Highways Division, requiring coordination and management of multiple crews and equipment. Communication between DWS, DLNR, Solid Waste and Parks Department

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Protection of Ua Place and `Iao Valley Road: After storm photo (left) of the stream having washed out existing banks and created new pathways, endangering residential homes and County roadways. After work photo (right): Right bank and protection of Ua Place and ‘Īao Valley Road restored.

‘Iao Bridge: After storm photo (left) of massive boulders having lodged beneath `Iao Bridge, some equivalent in size to a compact vehicle. After work

Repair of Levee “C”: After storm photo (left): The most critical damage was the near failure of a levee protecting Wailuku Parkside, likely caused by impact from concrete debris. After work photo (right): DPW Highways repaired with boulders and concrete within one week.

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Slope Stabilization at Imi Kala: After storm photo (left): High velocity flow eroded an earthen embankment. After work photo (right): A concrete boulder fill was installed to stabilize the slope. Fiber reinforced concrete was placed at the toe stone for scour protection.

was also essential to work with their concurrent emergency projects in the valley. The project was completed within two months of the event during the emergency proclamation period. The usage of materials within the stream afforded the County cost savings and timely completion of the project.

PROJECT INITIATED BY:

ENVIRONMENTAL CONSIDERATIONS

CONSTRUCTION BY:

Immediately following the storm event, the County sought directive on allowable stream activities from USACE. Consideration to water quality impacts through construction of temporary berms, modifying equipment operations and installation of BMPs were made. The sensitive cultural environment was also recognized, and the County made special efforts to keep pōhaku and earthen material within the ahupua‘a.

DPW HIGHWAYS DIVISION, GOODFELLOW BROS., INC.,

PUBLIC BENEFIT

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Stabilization of the levees was vital to the safety and welfare of the Wailuku residential and commercial properties protected by the ‘Īao Stream Flood Control. The County also undertook work within ‘Īao Valley to remove debris from residential areas which posed a hazard if transported downstream. Stream capacity and alignment was restored to protect public infrastructure such as ‘Īao Valley Road, Ua Place, the ‘Īao Bridge, and Waiehu Beach Road Bridge. The County also delivered approximately 15,000 cubic yards of earthen material that was washed down the channel back to the valley for stabilization of eroded properties. Work performed with the project has improved the protection of the Central community for future disaster events.

COUNTY OF MAUI, DEPARTMENT OF PUBLIC WORKS DESIGN & PERMITTING BY: DPW ENGINEERING DIVISION, GEOLABS, INC., HART CROWSER

TJ GOMES TRUCKING CO., KIEWIT INFRASTRUCTURE WEST CO., HAWAIIAN DREDGING CONSTRUCTION COMP

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Photo Gallery A photo-essay of activities in the County

On February 27th, Norma Circle and Ailina Laborte were in the front page of The Maui News! Photographer Matthew Thayer took this photo of them walking in the Maui Adult Day Care Walk and being greeted by the Maui High cheerleaders and Mayor Arakawa’s team!

Mayor Arakawa welcomed a delegation of Russian Science, Technology, Engineering and Math (STEM) leaders who visited Maui through Open World, a congressional leadership program and co-hosted by the Maui County Sister Cities Foundation and the University of Hawai’i Maui College.

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Photos from the Mayor’s State of the County Address held on March 9 at the Maui Arts & Cultural Center’s McCoy Theater. Photos by Ryan Piros

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Mayor Arakawa presents a proclamation to Hawaii State Council on Developmental Disabilities in honor of “Developmental Disabilities Awarenes Month� Photo: Ryan Piros

Maui Girls Softball Association Season Opener at the Central Maui Regional Park on March 11, 2017.

Photo: Ryan Piros page 28

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Department of Parks & Recreation personnel at the 92nd Annual Kiwanis Track & Field Meet.

Mahalo to the County of Maui & Kiwanis Club of Maui for sponsoring this event!

Mayor Arakawa and Mrs. Irene Inouye at the treeplanting ceremony honoring the late U.S. Senator Daniel Inouye.

Mayor Arakawa welcomed to Maui the developer of FumaNet, a revolutionary brain and body exercise from Japan which is found to stay the effects of Dementia and Alzheimer’s Disease.

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Mahalo to the Managing Director Keith Regan and Tiffany Iida for arranging to have the Native Hawaiian Hospitality Association teach a daylong class on Hawaiian values and culture!

Managing Director Keith Regan was invited by the Cub Scouts from Pack 68 to discuss leadership and his role at the County of Maui.

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Maui County Business Resource Center March Workshop Schedule Maui County Business Resource Center workshops are offered to the general public through the Mayor’s Office of Economic Development. All workshops are held at the Maui County Business Resource Center, Maui Mall and are subject to change or cancellation. Workshops are free unless otherwise noted.

Call to reserve your seat at 270-5770

The ABC’s of a Business Plan Instructor: David Daly Wednesday, March 1, 2017 – 12:00 p.m. to 1:00 p.m.

Maui Economic Opportunity Business Development Center’s Core Four Business Planning is a 36hour course on how to write a business plan while providing the information you need to know in order to start, operate and grow your business.

This workshop is a one hour introductory workshop which will provide you with a better understanding of the course outline for the Core Four Business Planning.

David Daly, Director of the MEO Business Development Center, will discuss the numerous reasons for writing a sound business plan. He has more than 25 years of experience in business ownership, financing, education and economic development. His background includes residential lending and being a Financial Industry Regulatory Authority-licensed financial advisor. Participants will receive an outline of the business plan taught by MEO’s Core Four Business Plan Course.

********************************SPECIALWORKSHOP***********************************

The 2017 National Consumer Protection Week is from March 9-11

MBB, MCBRC and HI SBDC Maui join forces to bring: "Say NO to SCAM Artists", a video presentation by the Federal Trade Commission (FTC) Thursday, March 9, 2017 – 11:30 a.m. to 2:00 p.m.

Talking points to include the following: • • • • •

Internet Fraud * Investment Scams * Tax Scams Credit Card Skimming * Validation Code Scam * ATM and Debit Card Fraud Billing/Invoice Scams * Telemarketing Scams * MLM Scams Product Counterfeiting * Phony Charities * Rent to Own and Rental Scams Home Business Scams * Moving Company Scams * Medical, Health, Hospital Fraud and Scams

**************************************************************************************

How to Get 25 Hours out of a 24 Hour Day Instructor: Patti Sabla Tuesday, March 14, 2017 – 12:00 p.m. to 1:00 p.m. (Q&A til 1:15) Time, isn't that something we all wish we had more of? Since we only get 24 hours in the day, this class will teach you how to make the most of those precious hours. Discover what may be eating up your time without you even realizing it. Find out what is keeping you from being productive. Plus, learn 5 quick and easy tips to be more efficient, 3 ways to get more organized, and even how to prioritize your to-do list and stay on track. In addition, participants will receive a Time Journal handout to help guide them and keep them focused throughout the workday. Patti Sabla is a psychotherapist who loves helping people reduce their stress, be more productive, and increase their happiness. She is the owner of Live Life Better, a Mauibased company that provides Time Management Seminars, Stress Reduction Workshops, and Private Coaching. She holds a Bachelor's degree in Social Work with a minor in Holistic Health and a Master's degree in Clinical Social Work.

An Introduction to “Be Strategic: Grow your Business and improve Profitability” Instructor: David Daly Wednesday, March 15, 2017 – 12:00 p.m. to 1:00 p.m.

The MEO Business Development Center (MEO BDC) has brought the “Be Strategic: Grow Your Business” series to Maui County. MEO BDC is actively recruiting 8–10 local entrepreneurs for the upcoming series.

The “Be Strategic: Grow Your Business” series was developed for established, local entrepreneurs to grow sales and improve profitability over the course of eight evening sessions, held over a six month period. Participants will: · Develop a strategic business plan · Improve business skills critical for growth · Build a network of like-minded entrepreneurs · Adopt the “growth mindset” and overcome common barriers to growth “Be Strategic: Grow Your Business” is a proven series and has demonstrated significant success in sales growth and profitability improvement for businesses. Come to this workshop to get information about this series of evening sessions. More information is also available at MEO BDC/Be-Strategic.

Farm Development 101 Instructor: Richard “Buddy” Nichols Monday, March 20, 2017 – 12:00 p.m. to 1:30 p.m.

Are you possibly thinking of working off the land and being a farmer? In this workshop, Buddy Nichols will help you to achieve what you want out of life, as a farmer. He will focus on assisting you to compile a list all of the resources that are currently available to you and

providing information on how to best utilize these resources in order to become a successful farmer. The end result would be a fulfilling life for the farm, as well as, for the farmer.

Buddy Nichols is a USDA Farm Loan Program Manager on Maui. He has a BA in Animal Science and an MBA. He owned/managed a dairy, raised cattle and fruits/vegetables. He understands the aspects of farming from production to financial recordkeeping.

You Want to Start a Business, Now What?

Instructor: Wayne Wong Friday, March 24, 2017 – 12:00 p.m. to 1:30 p.m.

(Please feel free to bring your “brown bag” lunch) New Business Ideas cross people’s minds all the time. Learn what elements to evaluate and what it takes to start a business in Maui County.

Here are some key questions to ask when starting a business: • Are you an entrepreneur?

• LLC? Incorporate? Sole Proprietor?

• Can you describe your business; what problem are you solving?

• What are your Startup costs and how will you finance that?

• How do you learn about your target market?

• How will you market your business?

• Who are your customers and what’s in it for them?

• How will you reach your customers?

• Who are your competitors?

• How will you distribute your product?

• How will you price your product or service?

• How will you make a profit?

• What is your sales potential?

Finally, how do you take the answers above and turn it into an action plan?

Wayne Wong is the Maui Center Director of the Hawaii Small Business Development Center Network. The Center provides both existing and aspiring business owners with confidential, one-on-one, no cost business advising services, training workshops, and market research services.

Look GREAT in the Inbox!

Instructor: Mckenna Hallett Tuesday, March 28, 2017 – 12:00 p.m. to 1:30 p.m.

It’s really competitive out there! You need to stand up and be recognized! Everywhere, people connect with you, especially in your email marketing.

With an average delivery rate of approximately 97%, it’s easy to get into the inbox; however, getting people to open your email and remain engaged is another thing altogether!

This hour long workshop will cover “The 7 Don’ts of Email Design”. With recent changes in marketing online, this is an essential hour that every business or non-profit needs to attend.

Your short-term and long-term success may hang in the balance.

Learn the best ways to avoid being among the 80% of messages that are now being deleted and the 30% (and growing) unsubscribe rate being experienced among certain groups of recipients.

Come and learn vital and easy to implement hints and tips to becoming more effective in your very next email campaign. Bring your marketing brain and let's get smarter together. Mckenna Hallett is owner of MyGoldenWords.com. She is a sales and marketing professional who also partners as a Certified Authorized Local Expert with Constant Contact. Starting her first business at the age of 8, she was in sales and marketing management for large and small businesses for three decades. She then started a successful wholesale business creating and selling wearable art jewelry in 1992.

Lei Ho’olaha CDFI – Providing Financial Education, Training and Loans Instructor: Peter Hanohano, Executive Director of Lei Ho’olaha Wednesday, March 29, 2017 – 12:00 p.m. to 1:00 p.m.

Lei Ho’olaha is a certified Native CDFI (Community Development Financial Institution) that was established initially in 2011 to provide financial assistance and services to rural, low income and Native communities throughout the State of Hawaii. First established to assist charter schools and their support nonprofit organizations, Lei Ho’olaha now provides financial products, primarily in the form of loans, but is working actively to complement these loans with grants to eligible communities and business ventures.

Through this workshop, we will share how Lei Ho’olaha and its partner CDFI’s, both locally, regionally and nationally, can bring much needed funding and technical assistance to Maui. Lei Ho’olaha continues to develop loan products and business services for mission-driven for-profits and non-profits and is funded by a Financial Assistance award through the Native American CDFI Assistance Program (NACA Program), of Community Development Financial Institutions Fund of the U.S. Department of the Treasury.

Peter Hanohano is a graduate of Kamehameha Schools, and went on to pursue his undergraduate degree at Brigham Young University Hawaii, and graduate degrees at BYU in Provo, Utah, in Educational Psychology (MEd) and Law (JD), and his PhD in First Nations/Indigenous Peoples Education from the University of Alberta, in Edmonton, Alberta, Canada. His dissertation title was: Restoring the Sacred Circle - Education for Culturally Responsive Native Families that described culturally resilient factors that Indigenous families could incorporate in creating enriched learning environments at home.

Free counseling sessions with experienced SCORE and Small Business Development Corp. (SBDC) counselors: Thursday afternoons – 1:00 to 3:30 p.m. and Friday mornings – 9:00 to 11:30 a.m.

Create Balance, Inspire Others and Sustain Excellence in 2017 Leadership Mastery Training

MARCH 24, 2017 8 AM TO 12 PM

B

MAUI ECONOMIC OPPORTUNITY, INC

eing a masterful leader in these times of change and possibility is necessary to grow, influence, and impact a successful volunteer program.

The focus of this training will provide the tools, techniques and coaching to support leaders in Creating Balance, Inspiring Others and Sustaining Excellence.

CLASS ROOM A 99 MAHALANI ST., WAILUKU

$25

Includes Professional Development workshop & light refreshments

Deadline to register is March 17, 2017

Workshop Highlights > Create Balance - Time management, setting priorities, organizational skills, clear decision making, work/life balance. > Inspire Others - Share your enthusiasm, vision and mission; attract and maintain the right volunteers for your team. > Identify the value and key benefits you offer new and existing volunteers.

> Sustain Excellence - Commit to focus on continuity and professional development to excel and thrive. > Stay up to date with volunteerism and market trends.

PATRICIA VARLEY, M.H.S.A. Is a successful global trainer, speaker, workshop leader and certified life, business and executive coach for the past 30 years. Her passion is guiding individuals and groups in “Reinventing Success from the Inside Out� by accessing their full potential. Her presentations and coaching provide a unique combination of inspiration, practical tools and strategies to live authentically, experience fulfillment, and lead successful professional and personal lives.

Space is limited so register today! Contact Wendy Stebbins, Volunteer Center Coordinator at 808-270-7150 or wendy.stebbins@mauicounty.gov

Register: www.handsonmaui.com

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DID NOW IT’S A CRIME K U TO DUMP YOUR CAR YO

DON’T ABANDON YOUR VEHICLE! DO THE RIGHT THING

YOU CAN HELP

Register your old car To report an as “Permanently abandoned vehicle, Junked” at the DMVL call the Maui Police and then deliver it to non-emergency line a metal recycling at (808) 244-6400 and facility. Call select “0” to file a Hammerhead Metals report.

Recycling at (808) 280-8844 for ER information, fees, E T H LEAR G C TO and hours.

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A W O ADS S S ’ RO LET UR O P KEE

County of Maui Environmental Protection & Sustainability Division (808) 270-6102 www.mauicounty.gov/avm

Safety Leadership: Decision-making and safer outcomes SUBMITTED BY: SEARAY BELTRAN Safety Specialist III, Department of Corporation Counsel Sometimes a single decision can make the difference between going home safe and not. We’re good at identifying a single poor decision but few understand what it takes to make a safe decision. Advances in human factors, technology and neuroscience are changing that. The challenge is understanding what safe decision-making looks like and how to develop and deploy it systematically.

Choosing safety By some estimates, the average adult makes upward of 35,000 decisions a day. Many decisions are relatively low risk, even trivial – what to eat for breakfast or how to respond to a social request. But the potential outcomes of some decisions can have serious, even life-altering, effects. Consider the stakes of: • • • •

A refuse truck driver who sees he is at his exit sooner than expected and must make a split-second decision An employee who must decide whether to continue work with a guard missing A manager deciding whether to continue operating a piece of equipment with safety devices bypassed or compromised A new employee who sees a crucial safety step overlooked and must decide whether to speak up to his more experienced co-worker

Humans tend to choose the best they know how. But as one author Jim Collins once noted, “bad decisions made with good intentions are still bad decisions.” It’s up to leaders to equip workers with the knowledge, skills, tools and environment to consistently make the choice that reduces exposure for themselves and others.

Rules of engagement Although the idea of systematically improving individual (and team) decision-making is still evolving, our experience suggests that leaders proceed with four principles in mind: Even good people make bad decisions. Poor decisions are not a reflection of character. But when we’re trained to look only at the immediate decision, we do a disservice to the employee (who is often blamed) well as the organization (which fails to recognize and remedy root causes).

Approaching decision-making as a system issue will help you avoid the negative cycle of blame and ignorance. Never blame but rather look at the root cause and learn from it.

Data is just a starting point. Recordkeeping tends to be centered on where things go wrong.

Leaders should expect little, if any, information around decisions where the outcome was considered “successful” (i.e., nothing bad happened) or that genuinely controlled or eliminated the exposure. Treat available data as a helpful guide, not a comprehensive catalogue.

All decisions have context. Just about every non-mechanical incident can be traced back to one of three risk decisions. Each decision is the artifact of any number of precursors, including but not limited to biases, conditions, culture, fatigue, systems and training. The three risk decisions are not following a procedure/technique, not recognizing an exposure or a change in the exposure, and making a flawed decision in which the situation calls for judgment and/or there are no procedures or previous experience.

Decision-making is part of a bigger ecosystem. Like other advancements, enhanced decisionmaking must be a supplement to existing risk reduction systems, not a replacement for them or a way to push off responsibility to workers.

Improving the quality of decision-making is a team effort. A single worker with the right knowledge and approach can start making safer decisions; however, dramatically increasing the level of safe decision-making requires support from our leaders and peers. The County need to understand all the influences on decision-making and be open to the fact that their individual actions, department/division culture and systems may be barriers to safe decision-making.

Finally, there needs to be active learning and practicing of new techniques that lead to safer decisions. So let’s start moving forward by changing old decision making with “Safety First Through Behavior” and you’ll see the return in your investment.