Frost & Sullivan Iskandar Malaysia Case Challenge 2013 [final]

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ISKANDAR CASE CHALLENGE 2013 Iskandar Malaysia—The Next Frontier

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PROBLEM STATEMENT As

the

newly

appointed

strategic

planning

advisor

for

Iskandar

Malaysia, you are entrusted with the responsibility of designing the next phase of

Iskandar’s growth. In this regard, you will be preparing the

Iskandar Malaysia Development Framework (IMDF). An outline of the framework is provided to you in Annex 3. You have identified that for Iskandar Malaysia to become a high-technology knowledge economy (a critical goal set by the Prime Minister of Malaysia, Dato’

Sri

Najib

Tun

Razak)

investments

in

innovation

are

necessary. Specifically, you have been asked to look at the IMDF through three key lenses: Demand Side: How do we further intensify growth in good quality investments? Are we in a position to pick and choose these investments? Supply Side: How do we ensure that the inherent eco-system (supply chain, human capital, business services, infrastructure etc) evolves to support such investments? Inclusive growth: What is the best way to ensure that the growth in Iskandar Malaysia is seen to be equitable? Including domestic and foreign investors; SMEs and large firms; economic development and social sustainability

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You realise that while this is a coveted job, it brings with it high expectations and the pressure of following through with a successful start to the agenda set out for Iskandar Malaysia. What are the strategies you would include in the IMDF for the development of the Iskandar region?

a.

Create some quick-win strategies which can be implemented and realised in the next 1 year

b.

Develop critical recommendations that can drive Iskandar Malaysia’s development over the next 10 years

c.

The strategies must be able to fulfill the KPIs listed in Annex 4

d.

Guiding questions, which will help you to develop the IMDF are listed in Annex 4

NOTES FOR PARTICIPANTS Guidance for developing case solution 

Judging criteria

Your case solution must be in Microsoft PowerPoint and should be not more than 15 slides You must also submit a 5-min audio or video summary of your case solution recording

Quality of Analysis

Clarity of the presentation and solution flow

Language

Creativity in developing an out of the box solution

You can refer and quote any additional information available on Iskandar Malaysia in  the public domain. You can also make assumptions where necessary.

The IMDF should be practical and rooted in reality. Out of the box solutions will be given higher ratings

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Actionable recommendations

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Annex 1: Iskandar Malaysia – The Story so Far Establishment Iskandar Malaysia was announced under the Ninth Malaysian Plan (2006-2010) as the new southern development corridor in Johor. It has been identified as one of the catalyst developments to spur the growth of the Malaysian economy. The federal government entity Iskandar Regional Development Authority (IRDA) was created in 2007 to oversee the development plans of Iskandar Malaysia1 . Its contribution to economic development, job creation and investment attraction is seen to be significant in the short space of six years of inception. Cluster-based Development Iskandar Malaysia has followed a Cluster Development Strategy for its growth. Nine (9) strategic clusters for development have been identified – six from the services industries and three from manufacturing.

“Nine strategic clusters for development have been identified for Iskandar Malaysia”

Financial advisory and consulting

Creative industries

Logistics

Tourism

Education

Healthcare

Electrical & Electronics

Petro-chemical and oleo-chemical

Food & Agro-processing

1

http://www.iskandarmalaysia.com.my/news/070504/malaysia-will-the-planned-iskandar-developmentregion-complement-the-role-of-singapore-o © 2013 Frost & Sullivan

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An Investment Magnet Considerable investments have already been made in this region and it continues to attract investors as depicted in Exhibit 1.

Exhibit 1: Iskandar is an Investment magnet

Exhibit 2 shows the investment targets for Iskandar. It is interesting to note that between 2007 and 2015, the cumulative target is RM 120 billion. An estimate indicates that the cumulative investment value in Iskandar Malaysia as at end of Q2, 2013 stands at around RM 119 billion. The target is to attract investments primarily in: 

Manufacturing sectors.

Education

Creative

Tourism

Healthcare

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Exhibit 2: Iskandar’s Investment Targets2

However, the investment in Iskandar is concentrated towards real-estate investment. Real estate development contributed about RM 45 billion of the total investment of RM119 billion till date. Growing foreign investor interest has led to a sharp increase in real estate prices. This indicates a possibility of a real estate bubble being created in Iskandar. Appropriate measures to manage this growth of real estate prices have not been implemented. A significant increase in the cost of living can have adverse impact on development plans.

2

http://www.dbs.com/insights/conference/2013/slides/Malaysia_InvestingInIskandar.pdf http://www.theedgemalaysia.com/property/246738-iskandar-malaysia-cumulative-investments-atrm119b-in-2q.html 3

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Exhibit

3

shows

the

list

distribution

of

investments

for

Iskandar

Malaysia amongst various sectors:

Exhibit 3: Investments in Iskandar Malaysia

According to Mr Koh, Chairman of the Johor Real Estate Housing Developers Association, Iskandar will continue to attract investments . Of the RM119 billion investments, 34% are from foreign investors .Countries that top the list of foreign investors in Iskandar Malaysia include: a)

Singapore

b)

Australia

c)

Switzerland

d)

United Kingdom

e)

USA

While Iskandar is attracting foreign investments, it is imperative that investment from local businesses also come in tandem so that local companies can participate in the growth of Iskandar Malaysia. However there is still a long way to go for Iskandar Malaysia. The investments momentum needs to be consistent in order to achieve the RM 383 billion target for the year 2025.

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http://www.thestar.com.my/Business/Business-News/2013/08/15/Iskandar-will-continue-wooing-investmennts.aspx http://www.theedgemalaysia.com/property/246738-iskandar-malaysia-cumulative-investments-at-rm119b-in-2q.html http://www.theborneopost.com/2013/04/25/iskandar-malaysia-receives-rm5-06-bln-new-investments-in-1q13/ 5

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Annex 2: Critical Challenges While many measures have been put into place, some factors continue to be identified as growth constraints. These factors are detailed out below:

Manpower It is very important to have skilled labour and the right talent in Iskandar

Malaysia

to

support

consistent

growth

in

investments.

Attracting the right talent has been challenging in the short term, but it could be

easier

in

the

institutions

of

EduCity™

Iskandar

future

with

higher Malaysia

the

setting

learning is

a

in fully

up

of

world

Iskandar integrated

class

Malaysia.

education

“Increasing cost of living is also a significant constraint that can inhibit the growth of Iskandar Malaysia”

hub

recognized as an Entry Point Project (EPP) under the National Key Economic Area (NKEA), which will play an integral part in the success

of

Malaysia’s

Economic

Transformation

Programme.EduCity™ comprises universities and institutes of higher education,

academia

industry

action

and

R&D

centres,

student

accommodations, as well as recreational and sports facilities6. Exhibit 4 shows the proportion of students in each of the courses indicating their area of focus. The exhibit shows that a majority of the students are in the Maths, Science, Business and Accounting categories constituting about 49% of the total students in institution of higher learning in Iskandar. In addition, Iskandar needs to attract experienced talent from other parts of Malaysia as well as overseas. Since this is a developing region many talented individuals may have concerns relocating here. Some of the common

concerns

include

safety,

security,

limited lifestyle and entertainment options. Increasing cost of living is also a significant constraint that can inhibit the growth of Iskandar Malaysia. These challenges need to be proactively addressed to ensure on-going supply of talent to support growth in investments.

6

http://www.iskandarinvestment.com/master-planned-development-projects/educity/

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Exhibit 4: Distribution of students in various courses in Institution of Higher Learning in Iskandar

Exhibit 5: Airline connectivity from Senai

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Connectivity Connectivity is essential to attract corporations to invest in Iskandar. Senai International Airport, located within Iskandar Malaysia, is served by 4 airlines to

15

destinations

locally.

As

a

gateway

to

Iskandar

Malaysia, Senai International Airport is just a stone’s throw away from Singapore,

well-equipped

with

structured

highways

(North-South

Expressway, Senai-Desaru Expressway & Second Link Expressway) which provide direct access to the seaport facilities such as Tanjung Pelepas Port, Johor

Port

and

Singapore

Ports.

Providing

sufficient

capacity; Senai International Airport is able to handle up to 3.5 million passengers with 80,000 tonnes of cargo per annum 7. Exhibit 5 shows the airline routes from Senai International Airport. At the moment, Senai International Airport is only connected to Indonesia and Saudi Arabia. There are challenges in the limited options of airline routes from Senai.

For

instance,

there

is

only

1

flight

from

Senai

to

Jakarta on a daily basis. To overcome this constraint, many passengers travel to Singapore’s Changi airport for more options as the airports only a 45minute drive away from Nusajaya. There are also a number of buses that passengers can take across the Causeway. However, there are 2 major issues to consider when one travels from Iskan-

“Connectivity is essential to attract corporations to invest in Iskandar”

dar to Singapore. 

Traffic conditions at the Johor-Singapore Causeway (the bridge that connects Malaysia and Singapore) are not predictable, which leads to an uncertainty in the time it takes to reach Changi Airport.

Since passengers need to cross an international border, time taken to clear immigration checkpoints needs to be considered.

7

http://www.senaiairport.com/travellers.asp?menuid=100025&rootid=100013&splid=100001&parentid=100025

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Lifestyle and Entertainment Options Iskandar

Malaysia

Malaysia's

most

is

set

developed

to

become

region,

Southern

where

living,

Peninsular

entertainment,

environment and business seamlessly converge within a bustling and vibrant metropolis8. The opening of Legoland Malaysia, a 30.7 hectares theme park in Nusajaya in 2012 is part of the plan to make Iskandar Malaysia a place to invest, work live and play. There are more developments in the pipeline. In terms of shopping, Johor Premium Outlet (JPO) was opened with much fanfare

in

2011.

JPO

was

the

first

Premium

Outlet

“A safe and secure environment is a prerequisite for attracting sustained investments and talent”

megastore in Southeast Asia and the 70 th in the world. It is a collection of 80 designer and name-brand outlet stores featuring savings of 25-65 per cent every day9. However compared to Kuala Lumpur, currently Iskandar has fewer lifestyle and entertainment options. Further economic development and growth in local consuming population will attract more investments in lifestyle and entertainment.

Safety and Security A

safe

and

secure

environment

is

a

pre-requisite

for

attracting

sustained investments and talent. The crime rate in Johor has dropped by 3.89% over 2009 to 2011 while the national crime average dropped by 9.81% over the same period. The Government has taken several steps to further reduce the crime rate. In

conclusion,

despite

the

promising

business

environment,

Iskandar still faces some infrastructure, connectivity, lifestyle, safety and security related issues. For sustained economic development a comprehensive strategy to overcome these issues needs to be developed.

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http://www.iskandarmalaysia.com.my/what-is-iskandar-malaysia 9http://www.nst.com.my/top-news/pm-launches-johor-premium-outlets-1.17830 © 2013 Frost & Sullivan

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Annex 3: Outline for IMDF and the KPIs There is a need for actionable strategies along various dimensions to achieve the vision for Iskandar Malaysia to be a world-class sustainable region. These dimensions are shown in Exhibit 6.

Exhibit 6 : Dimensions of development for Iskandar Malaysia

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Annex 4: KPIs and Guiding Questions Guiding Questions The following important questions, in relation to the development of Iskandar Malaysia, need to be addressed while developing the IMDF: Growth Opportunities: 

What Industries are best fit for Iskandar’s development?

Talent: 

How to attract local and international talent to Iskandar for these selected Industries?

What kind of talent needs to be targeted – is it budding fresh talent or experienced returning Malaysians or experience global executives?

Connectivity: 

What measures need to be taken to improve the telecom and broadband infrastructure of Iskandar?

What measures need to be taken to improve transport infrastructure of Iskandar?

Safety & Security: 

What can be done to improve the safety situation in Iskandar?

How to best monitor the safety?

Cost of Living: 

How to best utilise the proximity to Singapore, keeping the cost of living at check?

Entertainment: 

What lifestyle options are necessary to make Iskandar a world class location?

Environment: 

What can be done to ensure all the development is sustainable without adversely affecting the environment around Iskandar Malaysia?

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Key Performance Indicators A.

Economic Impact of the Initiatives – Create 1 million jobs by end of 2015 and 1.46 million by 2025, GDP needs to reach USD43 billion by 2015 and USD 93 billion by 2025. Investment levels should reach RM383 billion by 2025 from the existing RM119billion

B.

Social Impact of the initiatives on the masses – increased literacy levels, poverty reduction, and reduction in crime rates.

C.

Innovation factor – Monitor investments which are R&D intensive. 20% of the exports from Iskandar must be of high-tech products & services.10

D.

Sustainability –Malaysia has agreed for voluntary commitment of reducing the CO2 emission by 40% in 2020 from 2005 levels. Iskandar Malaysia population would reach 2.4 million while total Malaysian population would reach32 million by 2020. The carbon emission on a per capita basis as of 2011 is 6.66 metric tonnes for Malaysia. The carbon emission per industry sector is available in world resources institute 11

10

For definition of High-Tech refer OECD file http://www.oecd.org/sti/ind/48350231.pdf. http://www.wri.org/image/view/11147/_original and http://www.theguardian.com/environment/2011/apr/28/ industries-sectors-carbon-emissions 11

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About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Contact us: Start the discussion

For more information, please write to iskandarcasechallenge@frost.com or connect with us via www.facebook.com/FSICC

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