Trento
Cast Iron Cookware Skilfully manufactured by Tramontina in Brazil, destined to inspire consumers in the UK.
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the show
Good design comes with a wealth of ideas. New products have a platform. The Ambiente consumer goods trade fair offers the most attractive prospects anywhere in the world and is the numberone global marketplace for table, kitchen and household. Information and tickets: ambiente.messefrankfurt.com Tel. +44 (0) 14 83 48 39 83 info@uk.messefrankfurt.com
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Editor’s comment O
@Prog_Housewares
Max Publishing Ltd, United House North Road, London N7 9DP T: 020 7700 6740 F: 020 7607 6411 www.progressivehousewares.co.uk Subscription £50 per year for the UK, £75 for overseas Subscribe online, or email mike@marketingreinforcements.co.uk or call: Marketing Reinforcements on 020 8943 9541 (9am-5pm). While every effort has been made to ensure the accuracy of the information in Progressive Housewares, the publisher cannot accept any responsibility for errors or omissions.
ne of PH’s marvellous past columnists once quoted the Serenity Prayer when talking about the challenges of retailing. It goes along the lines of asking for serenity to accept the things that cannot be changed, courage to change the things that can, and wisdom to know the difference! So what changes can retailers embrace as we head into a new decade? A new report by OC&C Strategy Consultants highlights two retail trends – that of value shopping and ethical consumerism. While cookshops and housewares stockists may not be able to change their pricing without making margins untenable, they are able to provide some ethical shopping choices, particularly when it comes to sustainable alternatives. They might also show how ‘value’ can equate with purchasing products that are made to last. Another memorable saying from Above: Above: PH’s Jo Howard with one of PH’s retailer columnists was members of Harrods’ Kitchen & “price per use” in relation to good quality cookware. Household team in the new look Of course, on the sustainability front, many cookshops and housewares department (see pages 18-19). stockists are offering a host of alternatives to single-use, as well as selling storage that eliminates waste by keeping excess food fresh. Aptly, one of the plans revealed by a cookshop for 2020 in this issue’s Food for thought article (page 25-27) is “to look in to a zero-waste supermarket of sorts.” Moreover, cookshops have a wealth of knowledge to advise consumers on how to make cooking easier and encourage savings to the purse and planet from homemade rather than packaged and processed ready meals. The OC&C 2019 report says that for the first-time, attitudes to sustainability are influencing where people shop. Almost half (45%) of consumers said that a retailer’s impact on the environment is important to them when shopping, rising to 55% among the Millennials and Generation Z, who will drive over 90% of spending growth in the UK over the coming five years. The report also notices an interesting shift in consumer behaviour that could benefit cookshops. Matt Coode, partner at OC&C Strategy Consultant highlights: “a dramatic slowdown in the rate at which consumers are favouring purely digital players, with physical stores taking on greater importance as part of omnichannel journey.” Besides providing inspiration and know-how, many cookshops pride themselves on building up community relations (see, for example Holly Wilson’s From the frontline on page 17) – important when another of the trends identified by OC&C is ‘trust.’ Good luck with any changes you are intending to embrace as we reach the new decade. In the meantime, all of us at PH wish you a prosperous and happy Christmas and a fruitful and healthy new year.
Jo Howard
Editor
In this issue in house JO HOWARD Editor joh@max-publishing.co.uk JAKKI BROWN Editorial director jw@max-publishing.co.uk JOHN BARRY Advertising manager johnb@max-publishing.co.uk ROB WILLIS Publishing director robw@max-publishing.co.uk EMMA CAIN Product page editor emmac@max-publishing.co.uk MICHELLE BOARD Contributing editor michelleb@max-publishing.co.uk MARK GRAYSON Creative director markg@max-publishing.co.uk
4-13 News
25-27 Food for thought: Insights from retail stars
14 BHETA news 28-33 Market focus: Food and drink on the move
15 Bira news 17 Holly Wilson's From the frontline 18-19 Retailer focus:Harrods' new Kitchen & Household department 20-24 Market focus: Small electrical food preparation, kettles and toasters
WARREN LOMAX Joint md warren@max-publishing.co.uk HELENA HOWARD Photographer PROGRESSIVE
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34-35 What's cooking in colours and patterns? 37 Product focus: colours and patterns 38-39 New products
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Below: Plano tableware by Costa Nova.
TOP STORY
Mary Berry at Spring Fair Much loved food writer and TV presenter Mary Berry, affectionately known as the ‘Queen of Cakes’, will be at Spring Fair 2020, visiting the Captivate Brands stand (where her range of tableware will be on show) and as a keynote speaker on the Inspiring Retail Stage. Mary will be talking about her creative collaboration with Captivate Brands and how she takes inspiration from her garden. Making a return to the NEC will be ‘Queen of Shops’ Mary Portas, who was among the keynote speakers at Autumn Fair, with other keynote speakers at the February show including those from John Lewis, JML, Harrods, Selfridges and Oliver Bonas. “Our 2020 line-up is highly relevant for today’s Above: Mary Berry challenges,” states Spring Fair’s portfolio director Charlie Cracknell. “It with one of her will help shape thinking and we anticipate it to be our most exciting yet. products by Captivate Brands. We’re taking steps to embrace and indulge inspiring ideas from the industry’s most exciting innovators and disruptors. We want attendees to leave feeling invigorated, inspired, and with a new mindset for the year ahead and beyond.” * Spring Fair takes place at the NEC in Birmingham from February 2-6. Visit www.springfair.com
Tramontina’s big year With impressive business growth in the four years since Tramontina entered the UK retail market, the company will have an ‘unprecedented SS20 product launch’, to be unveiled at Spring Fair and Ambiente. “Not only will we be launching more new products than ever before in the UK, but the launch will cover a host of new categories, adding to the choice we can now offer customers,” states Tramontina UK general manager, Alexandre Frubel. The company has built up its reputation for product quality, Above: Trento Cast Iron Cookware innovation and customer service, backed up recently with the opening by Tramontina. of a large warehousing facility near Manchester. “Over the past few years, business has grown considerably and establishing stronger roots in the UK is very important to us, despite the political and economic uncertainties surrounding Brexit and the country in general” reports Alex. At present, Tramontina is known primarily in the UK for its cutlery and knives, including the Churrasco collection, featuring dishwasher safe real wood (certified) handles. However, recent additions to the UK portfolio include cookware, utensils, bakeware and tea/coffeeware. Further new categories will include food storageware, serveware and some fun tableware collections such as breakfast-ware and dessert sets, along with considerable additions to bakeware. Alex hints that there may be some “sneak previews” prior to the ‘big reveals’ at Spring Fair and Ambiente.
Potters’ celebrity 110th party Customers of Potters Cookshop, Hockley recently enjoyed a sumptuous cooking demonstration by Sean Wilson. Best known for playing Martin Platt in TV's Coronation Street for 21 years until 2005 (with a brief appearance last year), Sean is a passionate cook, professional cheese-maker, and presented Channel 5’s The Great Northern Cookbook. Sean’s demonstration was part of Potters’ 110th anniversary celebrations. In 1909 Inifer Potter established the original Potters of Hockley as a general store (selling housewares and hardware) and grocers. The multi-award winning Potters Cookshop opened in 2012 and expanded substantially in 2017. Customers were also treated to 110th anniversary home-baked cookies, decorated with an edible transfer showing the retailer’s original logo with Inifer Potter and his wife Elizabeth. Other celebratory events include demonstrations by Sage and Le Creuset. Right: Potters of Hockley.
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Sustainable highlight Spring Fair 2020 will see My Gifts Trade (exclusive distributor of Costa Nova in the UK) presenting Plano recycled tableware by Portuguese manufacturer, Costa Nova. Plano is produced from the surplus materials of Costa Nova’s own factory in Portugal. “Evocative of traditional, hand-turned studio pottery, these beautifully unique pieces are manufactured to a very high standard and designed to enhance unforgettable moments at the table,” says Nikki Courtney, creative director of My Gifts Trade. She continues: “With sustainability running so high on the world’s agenda and high in consumers’ minds, the impeccable eco-friendly credentials of this beautiful new collection are sure to be an important selling point for stockists." The collection is manufactured from Eco-Gres, a registered trademark. Products under this label are guaranteed to be made of non-hazardous recycled materials, derived from ceramic surplus and other additives. They are guaranteed to be food-safe, complying with International Standards and in line with European directives 2006/12/CE and 2008/98/CE, which are oriented toward transforming the EU into a ‘recycling society’. Costa Nova is also dedicated to emission reductions in its manufacturing and is using recycled packaging. * My Gifts Trade and ECP Design will be exhibiting in Hall 8 at Spring Fair 2020, with brands including Sara Miller London, I Like Birds, Yvonne Ellen and Emily Brooks.
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TOP STORY
Thermos helps the homeless
Above: Winning window at Potters Cookshop.
20s glamour with Le Creuset Le Creuset has announced the winners of its Flavour Revival Display Competition – with Potters’ Cookshop, Hockley taking the top spot. On social media, Potters said of its window display: ‘Think Art Deco, glamour & glitz, rich jewel shades of colour, decadence, opulence and elegance – a celebration of the 1920s era bringing past and present together.’ Second place went to Diss Ironworks, while the joint third prize went to Wardens of Newtonards and Hargreaves of Buxton, and Wroes of Bude came fifth.
Inset: Make International is one of the companies selling overstock via buyfair global.
Thermos UK recently teamed up with homeless charity Simon on the Streets in Leeds to provide flasks for hot drinks to keep rough sleepers warm during winter nights. The Thermos team also raised over £2,000 for the charity in a sponsored ‘Sleep with Simon’. As homelessness in the region reaches record highs and the problem becomes more visibly Above: The Thermos UK marketing team spent a night evident, Thermos UK wanted on the streets to raise money and increase their to make a contribution. As a Leeds-based understanding of what it is like to sleep rough. business, Thermos UK approached Simon on the Streets, an independent, Leeds-based charity supporting entrenched rough sleepers across Leeds, Bradford and Huddersfield. Both parties recognised an opportunity to be able to give entrenched rough sleepers a flask that they could regularly refill and that could give them the capacity to keep a drink hot for up to 18 hours. Thermos UK selected its ‘Light and Compact’ stainless steel 500ml flask, which is durable and easily transported. Simon on the Streets is also linking the initiative with key coffee shops. Rough sleepers are able to get a free hot drink at a participating cafe if they have one of the Thermos UK flasks with the Simon on the Streets logo sticker on its back. “We are delighted to support such a great charity,” said Nick Kime, md of Thermos UK, adding: “The level of homelessness in the region, let alone in the UK, is at a critical mass.” Thermos UK is also replacing the charity’s worn out drinks dispensers with its Thermos 2.5 litre Pump Pots (keeping drinks warm for more than 12 hours). These are used for Simon on the Streets’ weekly sandwich and hot drink run. Fahad Khan, development manager of Simon on the Streets commented: “We’re delighted and incredibly thankful that Thermos UK has donated these flasks to us. As the weather gets colder it becomes increasingly difficult for rough sleepers to stay warm. Being able to get free hot drinks before cafes close will provide our clients with some respite from the cold through the night.” Meanwhile, the Thermos UK marketing trio took part in ‘Sleep with Simon’, spending a night sleeping rough (albeit very safely). With a lot of support from the Thermos UK team, the trio raised £2,370 for the charity.
Re thinking stock The new B2B multi lot auction-based marketplace for overstock, sample and end-of line product, buyfair global is revolutionising buying and selling, according to its founders, who include Make International’s Dominic Speelman. The marketplace’s mission is ‘to rethink, reduce and repurpose stock.’ Dominic, who is ceo of buyfair global and founder of Make International reports: “The response to date has been overwhelmingly positive as we’re addressing a global problem many manufacturers are now facing - what to do with overstock? It’s reached a critical mass and we have a solution – a unique auction site that connects sellers directly with buyers in a brand safe environment.” In addition to Make International, housewares suppliers using buyfair include LSA International, Dexam, BlissHome and Serax. Dominic explains: “The platform offers brands a new route to market and a better return on their product. For buyers the site offers a fast, immediate and simple way to purchase product in volume and at the best possible price. Long lead times are no longer necessary.”
Lakeland, JML and Amazon buy ‘Cock au Pan’ An innovative chicken roaster called the ‘Cock au Pan’ grabbed the attention of leading retailers on the first episode of Channel 4’s four part TV series, Buy It Now For Christmas, which aired at the end of November. The show enables wannabe entrepreneurs to pitch their products to an audience of consumers and a panel of top retailers. The latter consists of Ken Daly, ceo of JML, Wendy Miranda, customer ambassador for Lakeland and Amazon Launchpad’s director of consumer retail, Fiona McDonnell. The first entrepreneur to pitch was Roger – a home Above: A scene from Channel 4’s Buy It Now For cook and professional pianist – who was fed up with Christmas where home cook Roger explained the dry chicken breast when roasting. His invention feeds benefits of his chicken roaster. steam inside the chicken to ensure even cooking. It creates “juicy chicken in half the time,” said Roger. The patented roasting pan won orders from all three retailers, with Wendy stating: “I love the innovation.” The show’s other pitches included an “easier to clean cafetière” that has been developed over six years with an investment of £100,000. The patented invention solves the frustration of cleaning ground coffee from the filter, base and sides of a conventional coffee press. Coffee grounds – or tealeaves – are collected between two fine mesh filters.
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Inspire The latest cook, bake, table and barware, plus kitchen essentials that bring fresh inspiration to the home.
50,000+ visitors 2,500 exhibitors 17 show sectors Get your free ticket: springfair.com
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Left: Ulrika with her gingerbread house at Divertimenti.
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Strong half year for ProCook Supper with Ukrika Divertimenti hosted two supper clubs with celebrity Ulrika Jonnson this month, each a complete sell-out with 42 guests. TV star Ulrika showed off her culinary credentials when she reached the finals of Celebrity MasterChef in 2017. Reflecting her Swedish and UK background, Ulrika cooked up a 'Swenglish' menu for her guests. Following appetisers, guests were served pickled Salmon, fennel, new potatoes, dill mayo with homemade Swedish vortbrod; followed by braised ox cheeks with mash, lingonberries and Jerusalem artichoke chips; and finally clementine ice cream, Swedish brown bread ice cream, chocolate brownie and liquorice caramel. At the first supper club on December 5, a gingerbread house, handmade by Ulrika and auctioned for charity, fetched over £200 on the night. Speaking after the event, Divertimenti’s owner, Ben Phillips said: ”Ulrika's supper club was a huge success and ably supported by the Divertimenti team; a great time was had by all.”
ProCook recently reported strong growth for the first half of the year, driven by a solid performance in stores and excellent ecommerce figures. The retailer is positive about the results given the challenging market and the “huge task” of integrating high street retailer Steamer Trading Cookshop (acquired in January). Half-year sales for ProCook were up 11% on the previous year, with like for like sales up by 5%. Bricks and mortar retail sales remained level with last year. However, ProCook’s own website (procook.com) was up by a substantial 28%. The retailer also continued to perform steadily on Amazon marketplaces. The acquisition of Steamer Trading Cookshop resulted in 13 out of the 27 acquired stores undergoing a full transition into ProCook stores, with other Steamer Trading branches closing. “Retail remains challenging but Above: ProCook has reported a strong performance for the half year. increasingly exciting for multichannel offerings such as ours,” commented ProCook’s ceo Steve Sanders. “With 13 new stores under our belt and a newfound presence on the high street, we are excited to see what is to come for ProCook as we make our way through the second half of the year.” Steve continued: “Considering the weakness in the market, we are satisfied with our results and our ability to continue to grow the business – something which is down to the hard work and determination of the entire ProCook team.” Company founder, Daniel O’Neill reported: “Absorbing the Steamer Trading business into ProCook has been a huge task, much bigger than I imagined. The distraction to our core business was significant and reflected in our subdued growth compared to previous years. With the 13 stores we’re retaining now rebranded ProCook, our team has been able to re-focus on our core offer and already we are seeing growth figures return to our previous levels.” Daniel concluded: “Now with 50 stores in outlet centres, garden centres and the high street and an exciting new product offering for the peak trading period, I am very excited for the remainder of this financial year and the future.”
Borough Kitchen Islington’s great debut Above: A selection of Chilly’s Bottles on display at lifestyle boutique Jo Amor in Tiverton.
Chilly’s hot foots it to No.1 Chilly’s – whose reusable bottles are top sellers for many cookshops - saw its sales rocket by 284.01% over the past year, earning it the top place in the Sunday Times Fast Track 100. The brainchild of university student James Butterfield in 2010, who was joined by Tim Bouscarle the following year, the company has grown from James’ initial idea of finding a replacement for plastic bottles to enable consumers to have cold water on the move, to a business that makes 3.5m bottles and coffee cups a year, with sales of £11.9m. With both James and Tim having previously worked – and met – while working in digital marketing, growth has escalated through social media advertising.
Below: Borough Kitchen’s pop-up space in Islington Square.
Borough Kitchen’s temporary pop-up shop in Islington Square “has had a great start,” states co-founder David Caldana. The pop-up officially opened in mid November. The retailer plans to open in its permanent position in the new North London complex by March 2020. The new store will include a new and expanded Cook School. David reports: “The Islington opening has been a great opportunity to work with our core partner brands on the best way to work together to market in-store as well as through email and online.” Weekends have been “very busy” for the retail space, “with many visitors dropping in to see Islington Square, now that it has opened up after 15 years of development,” David acknowledges. The pop-up is also attracting customers that have visited other Borough Kitchen branches. The location has particular appeal for both co-founders, as David explains: “Justin [Kowbel] and I both live a short bike-ride away, so we are even more thrilled to be here.” He adds: “We have added a few really strong team members are looking for a few more positions to be filled, to round out the team both for retail and online.” Borough Kitchen has also moved its office, warehouse and online business to Islington Square. David explains: “We finally have the space we need to grow our team, fulfil online orders and increase the breadth of our product offering.” He also notes: “There are some great independent retailers in this area and a lot of excellent restaurants nearby, so we're very well positioned in Islington.”
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ch21779 Progressive Housewares advert GR Maze 210 x 297mm_v2.qxp_Layout 1 21/10/2019 15:27 Page 1
Fiskars UK Limited Tel: 0a1782 204141 Email: sara.ward-evans@Fiskars.com www.royaldoulton.co.uk
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News Right: The DRH Collection has donated products.
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Waitrose & Partners reveals trends Waitrose & Partners’ sales of food storage are up by 21% per year, with larger pantry style containers up 6%. The figures are part of a myriad of information in the grocer’s new Food and Drink Report 2019-2020. The report recognises the trend for decluttering and organising the kitchen, inspired by the ‘uncluttered home’ guru, Marie Kondo. Desire for less packaging is also apparent as 9% of consumers are now taking their own receptacles to supermarkets to fill with produce, according to Waitrose & Partners’ research. Customers are also re-using bottles with a Above: Waitrose & Partners successful trial of BYO bottles for beer and wine refills at some Waitrose stores. has published its insights Meanwhile, the supermarket recognises that more consumers are making their into food and cooking related trends. own foodie gifts for Christmas, such as home-baked festive biscuits, and homemade liquors, jams and chutney. As a result Waitrose & Partners is providing more gift food recipe ideas. The report states that more consumers are cooking to help others, with 44% cooking at home for guests, 33% to help out friends, 26% to take to work and 21% for charity bakes, fetes and fundraisers. There is a rise in cooking simple meals with fewer ingredients, while Stephanie Chafor, head of grocery buying acknowledges: “There’s a trend for creating theatre from ordinary things: taking the time to make a proper cup of tea, or to enjoy a really great piece of chocolate cake.” A positive sign for the housewares industry in general is an increased interest in sharing cookery skills. Sales of gift certificates at Waitrose & Partners’ Cookery School have risen by over a quarter, with more consumers’ valuing the enjoyment that cooking can bring. Increased sales of specific foods include noodles and grains (often regarded as bowl food). Ingredients for food on skewers were also among Waitrose & Partners’ hot sellers for 2019, with sales of metal skewers up by 9%. • Waitrose & Partners’ Food and Drink Report 2019-2020 used research conducted via OnePoll, which involved 2,000 consumers, not exclusively Waitrose & Partner’s shoppers, as well as focus groups on shopping, cooking and eating habits. This was supported by sales data and insights from partners.
JLP unveils concept store John Lewis & Partners and Waitrose & Partners have opened an experimental format offering ‘experience playgrounds’ at the Southampton store. The new joint initiative sees the first ever Waitrose Cookery School inside a John Lewis & Partners shop with cooking classes. Over the Christmas period, customers are learning to make festive treats such as gingerbread and yule logs. Also appealing to foodies, there is a brand new farm shop on the rooftop alongside a roof garden. Besides cooking advice and classes, other free and paid for activities include home and garden makeover consultations, personal styling and ‘stay and play’ areas to try out gadgets. If the new ‘experience playgrounds’ are successful, they could be rolled out across the country. Peter Cross, customer experience director at John Lewis & Partners, said: “Our goal is to offer customers unrivalled access to expertise and impartial advice in as many areas of their lives as we possibly can – in a way that is uplifting and inspiring.” He emphasised: “Our new concept shop is an example of how we’re reinventing the department store of the future to make us stand out from the competition.” • The first joint Christmas advertisement from John Lewis & Partners and Waitrose & Partners has also reinforced how the two retailers are joining forces for future initiatives. Right: The first Waitrose Cookery School has opened in a John Lewis & Partners store.
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Rainy Day Trust’s 12 Days of Christmas The Rainy Day Trust has been asking housewares companies and individuals to sponsor a Christmas hamper or food voucher, which will go to its most vulnerable beneficiaries. Bryan Clover, ceo of The Rainy Day Trust explains: “In many cases, this is the only contact that they have with the outside world over the festive period. They also receive a hand-written Christmas card from us. It can be a difficult time for many, so a hamper with a few luxury items can make a huge difference. It has a small Christmas cake, tea, coffee, jam and biscuits among other things. Some beneficiaries prefer to have a voucher for their local market, especially those with dietary issues.” With its telephone counselling service, the charity also helps with advice and guidance on debt, which often becomes worse over Christmas. Bryan notes: “As the industries that we support try to cope with the political chaos around Brexit, we hear from more and more people as they face reduced hours or redundancy.” To help generate funds, The Rainy Day Trust has also been holding a ‘12 Days of Christmas Auction’ on Facebook and Twitter. Dexam and The DRH Collection are among the companies to have donated prizes. Bryan reflects: “For the majority of people, Christmas is a time of fun and giving, but for many it is a different picture altogether. We can be there for them, giving direct help or advice and information on how to cope. With mental health starting to get the headlines that it needs, we can help people through a tough time.
Get the blues in 2020 Pantone has announced that its next colour of the year is Classic Blue. A classic colour for housewares accessories and tableware, Pantone says the colour ‘highlights our desire for a dependable and stable foundation on which to build as we cross the threshold into a new era.’ Classic Blue is also said to foster a sense of peace and tranquillity. Leatrice Eiseman, executive director of the Pantone Colour Institute describes it as “solid and dependable,” and “evocative of the vast and infinite evening sky.”
A chic and contemporary way to update the whole kitchen.
Add a little sparkle this Christmas! Champagne Titanium Pearl Blue
METALLICS COLLECTION For any trade enquires please contact our sales team | sales@upgs.com
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News Left: Kitchenware in one of Barkers’ Christmas windows.
TOP STORY
Bumper Black Friday
Barkers goes ‘Fizz Bang Pop’ Barkers – the family owned department store in Northallerton High Street – is celebrating Christmas with a good helping of pink tinsel, neon lights and prosecco for its customers. Its design concept of ‘Fizz Bang Pop’ is reflected in window and in-store displays as well as in the store’s new Christmas magazine. In its first two weeks, over 3,000 copies of the Christmas magazine were given away in Barkers and its sister store, Barker’s Home (on the outskirts of Northallerton), in addition to being emailed as a PDF version to 23,000 Privilege Card Holders. It is the retailer’s first Christmas gift guide since 1989. “The concept and design of the magazine has all been done in house, including the photoshoots for products with the pink tinsel,” explains Bridie Wilkinson, Barker’s social media coordinator. “The design fits within our store concept, based on the idea of partying, champagne, retro tinsel, neon and a bit of pink Lame (borrowed from Gucci!).” The magazine includes Le Creuset’s Flavour Revival advertisements and various housewares gift ideas including a cocktail shaker (from KitchenCraft’s Artesa range). Bridie confirms that it is increasing sales and awareness of products, and driving new customers to the Christmas department at Barkers Home. Continuing the festive theme, Barkers’ customers flocked to a late night shopping event on Friday (November 15). The event coincided with the switching on of Christmas lights in the High Street. Inside Barkers, customers enjoyed prosecco, mince pies and live music. Managing director Charles Barker reported: “The store was exceptionally busy. There was a real buzz, and we’ve had lots of positive feedback from customers.” Meanwhile, displays at Barkers Home are also reflecting the Christmas party theme with tinsel, paper chains and the festive message of: ‘Is your home party ready?’
Below: Fenwick ran its first online Black Friday deals over four days having recently launched its ecommerce site.
Housewares retailers took part in November’s Black Friday bonanza, with many offers spreading out in the run-up to Black Friday itself (November 29). Black Friday and the ensuing weekend benefited from proximity to paydays. Barclaycard (which processes around a third of UK transactions) described Black Friday as “outstanding” compared with 2018, and a “fantastic opportunity for retailers and consumers.” Lakeland began its Black Friday offers from the start of November (including EasiYo, Nespresso Magjimix, Remoska, KitchenAid and SodaStream). AO’s ‘Biggest Ever Black Friday’ launched early with a page of its ‘hottest deals’ including SDAs from Melitta, Bosch and De’Longhi in mid November. Harts of Stur’s early Black Friday offers included products from Jura, KitchenAid, Stellar and Circulon. Curry’s also promoted a range of early deals (including KitchenAid and Dyson), promising that consumers would be refunded any difference should prices drop further on Black Friday itself. Amazon officially started its Black Friday sale on November 22, with Deals of the Day including 58% off Tefal’s GV9071 ProExpress Care High Pressure Steam Generator, 50% Le Creuset casseroles and 40% off Joseph Joseph. The retailer’s Home of Black Friday customer experience returned to London for the third year running for four days from November 28. The pop-up (in Waterloo) provided experiences for consumers such as cocktail master classes at the Amazon Bar and Christmas workshops with Amazon Handmade Artisans. Amazon reported that Cyber Monday (December 2) was its biggest shopping day of all time, based on the number of items sold worldwide. According to Barclaycard, Black Friday’s transaction value was up 16.5% compared with last year, with the volume of transactions up 7.2%. Footfall to bricks and mortar shops was up 3.3% overall on last year, according to retail analyst Springboard. Shopping centres enjoyed more visits, with footfall up 6.5%. However Springboard anticipated a lull in shopper numbers in early December, and a last minute rush, with December 21 predicted to be the busiest day for shops. Reporting on “the biggest Black Friday ever,” Love the Sales (the discount tracking website, whose sectors include Kitchen Accessories), stated that more retailers than ever before promoted Black Friday deals. Below: Home attraction: the Sophie Conran for Portmeirion Cereal Bowl.
Bowled over on Black Friday The bestselling home product in John Lewis & Partners’ Black Friday sale on November 29 was the Sophie Conran for Portmeirion Cereal Bowl, at £6 (saving £4). The retailer’s discounts extended over the week from November 22, with new deals launched on Black Friday itself, meaning that 9am to 10am was the busiest online shopping hour. The retailer also chose to launch early discounts, (such as up to 50% off cookware). Bérangère Michel, John Lewis & Partners’ operations director commented: “Our decision to start promotions earlier this year reflects the fact that Black Friday continues to extend across a longer period.”
Right: Frozen Character Cakelet Pan from Nordic Ware.
Frozen 2 fever
Nordic Ware’s range of Disney Frozen 2 products hit the shelves (and displays) of Lakeland, Harts of Stur and Harrods, to coincide with the UK release of the long awaited blockbuster sequel on November 22. Hobbs Cookshop, Trevor Mottram, Kooks Unlimited and John Lewis are also among the first stockists. The range is Nordic Ware’s first direct Disney licence. “We’re really excited about our Disney Frozen 2 range and are pleased that Disney has extended the licence through to next year. It is a great first collaboration and entirely appropriate given Nordic Ware’s heritage,” said Nordic Ware UK’s Pauline Clements. Nordic Ware’s range includes a Cast Character Pan, a Snowflake Cake Pan, a Shortbread Pan, a Snowflake Pancake Pan, Cast Cookie Stamps and Spatulas. It also includes Micro Mini Bundts – a new product line that is “great for quick cakes and easy for all bakers, novice or expert,” confirms Pauline.
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News Right: Tray by Bianca Barbato.
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Hospitable Ambiente
Below: Zeiher is one of the companies that has a focus on HoReCa. Below centre: Revol offers products for HoReCa at Ambiente.
Ambiente (February 7 to 11 2020, Frankfurt Main) is expanding its Dining sector with a new HoReCa hall in 6.0 – featuring tableware and cookware exhibitors that will appeal to the hotel, restaurant and catering trade. “In the future our visitors will be able to focus even more closely on topics at the interface between hospitality, tableware and interior design,” confirms Nicolette Naumann, vice president of Ambiente. The HoReCa hall will feature around 100 exhibitors, with around 80% from outside Germany. These include pure HoReCa exhibitors, as well as more general Dining exhibitors featuring product series that have been specially selected for the HoReCa segment. Major industry players who have committed themselves to taking part include: APS, BHS Tabletop, Picard & Wielpütz, RAK, Revol, Steelite and Zieher. However, HoReCa will also have a strong representation in other Dining halls. Last year, around 600 exhibitors showcased produts for HoReCa. All relevant exhibitors will feature in the show’s Contract & HoReCa Guide. Ambiente 2020 is also launching the HoReCa Academy, with expert presentations, discussion panels and other industry events. The new Academy will provide opportunities for buyers, restaurateurs and designers to learn about innovations and new ideas and for networking. * Ambiente has revealed its show motto: ‘2020 looks good.’ The international fair for consumer goods will include over 2,100 exhibitors in its Dining sector, covering 16 hall levels. Exhibitors range from the world’s leading brands to exciting start-up companies and new designers * In 2019 the Frankfurt show attracted 4,460 exhibitors from 92 countries, occupying over 306,000 square metres of gross exhibition space and showcasing their new developments and innovations for five days. (See linked story)
Serendipity Award for Scrub Daddy The Real Innovation Awards – organised by The London Business School and held on November 14 – celebrated the ‘real heroes’ and stories that make innovation happen. The six awards included the Judge’s Choice for the Alexander Fleming Serendipity Award, which was presented to Scrub Daddy. Evo Lifestyle Products, which represents Scrub Daddy in the UK, collected the award on behalf of the brand’s president and Aaron Krause. The Alexander Fleming Serendipity Award celebrates success sparked by an accidental discovery. Scrub Daddy was initially made as a hand-scrubbing tool for the auto industry but had no success. Five years after the failed product had been ‘retired,’ Aaron decided to use it on a whim to clean his garden furniture. It worked well as the cool air temperature sparked a change in the polymer foam’s texture. The discovery led to a redesigned shape and newfound purpose in the kitchen. Scrub Daddy then went on to become America’s ‘Favourite Sponge,’ ABC hit TV show Shark Tank’s biggest success, and now a bestselling international phenomenon. PROGRESSIVE
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Brazilian brilliance at Ambiente There will be a new take on design at Ambiente 2020. Having phased out its Partner Country initiative after eight years, show organisers Messe Frankfurt is launching a new sector - Focus On Design -featuring outstanding products with detailed insights into design highlights from a specially selected country. Its first focus is Brazil. Five different Brazilian design studios - Bianca Barbato, Brunno Jahara, Rodrigo Almeida, RAIN (Marianne Ramos and Ricardo Inneco) and Sergio J Matos - each with their own special identity, will be showcasing their creative output at Galleria 1 opposite the Trends area at Ambiente. In addition, several young Brazilian designers will also exhibit in the Talents areas of the show, where they will present unique handmade items and limited editions.
NEWS IN BRIEF l Mintel predicts that December’s retail sales will
reach £48.7bn, growing 3.8% compared to last December when sales hit £46.9bn. In-store experiences (key to many Cookshops) as well as “ethical production” and, of course, value will be important drivers for consumers this Christmas. l Housewares stockists, Mooch Gifts & Home, (Stourport on Severn and Bewdley) and Joco Interiors (Nuneaton) were among the ‘25 Best Small Shops in the UK’ that were commended at an event held at the House of Commons recently. The overall title of Britain’s Best Small Shop 2019 was awarded to Papadeli in Bristol – a deli with a cookery school. l H&M, the Swedish fashion retailers opened an
H&M Home concept store in Birmingham’s Bullring centre in November – the first outside London. With a focus on eyecatching visual merchandising, including lifestyle settings, H&M Home stocks own branded tableware (pictured)and home accessories as well as a curated selection of other brands. l Retailing tips, colour trends,
the rise of sustainability and smart living are all featured in the IHA’s new INSPIRED.magazine. See https://www.housewares.org/flipbooks/Inspired_fall _2019 l The new art of ‘tablescapes’ was the subject of
a recent article in The Times newspaper (Thursday November 14). Instagram is fuelling the popularity of elaborately dressed tables and businesses are selling or hiring tableware and accessories to dress a table with attractive or seasonal themes. l Nextrade, the first digital B2B marketplace for
suppliers and retailers in the home and living sector, has now gone fully live, with over 60 suppliers and over 120,000 products, confirms Messe Frankfurt, organisers of Ambiente and Tendence. Above: Evo Lifestyle’s James Trant collected the Alexander Fleming Serendipity Award for Scrub Daddy at The Real Innovation Awards in London.
l US megastar Oprah Winfrey’s annual list of favourite things included 15 housewares products, including the Zwilling Now S Knife Block Set. l Twisted – the collective of chefs and foodies –
has launched a range of kitchenware via a new online store. The collection includes a wooden spoon with a grip handle, a wooden chopping board, tea towel and oven mitt. HOUSEWARES
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News
PEOPLE l PHA KitchEssentials (distributor of
brands including award-winning Stasher, Packit, Cuisipro, Architec, Prepara and most recently Cidex candles) has welcomed Andy Cuthbert to the sales team to cover Scotland, Cumbria, Durham and Northumberland. Managing director Paul Hargreaves said Andy brings great enthusiasm and plenty of experience to the role. “He joins us at a really exciting – and busy – time for PHA, with our brands going from strength to strength across retail. We’re delighted now to have such a strong team of sales professionals, together with the unrivalled expertise of Peter Battersby overseeing the team.” l Burton McCall has announced the
appointment of Nick O'Mahony as its new sales executive (Northern England). Nick is looking after premium brands in, Home, HoReCa, Garden and DIY sectors. With many years of housewares retail experience. Nick worked as buyer/general manager for the Leedsbased independent cookshop group Peter Maturi & Sons, during which time he won the coveted Retail Employee of the Year Award at The Excellence in Housewares Awards 2012. He then joined Steamer Trading Cookshop, where he spent the past five years. l Coming from the WGSN lifestyle & interior team, Alexei Cowan started as Wilko Retail’s newly created role head of design in December. She admits to a passion for developing and launching “customer focused, innovative new products that simply help.” Below: Tefal’s ActiFry Genius XL Air Fryer.
TOP STORY
New looks for Chicago
Below centre: The trend-focused Pantone ColorWatch exhibit will be located on the Grand Concourse for 2020.
When the housewares industry meets in Chicago in March, exhibitors and attendees will find not just a new name – The Inspired Home Show - but new displays and new locations for many Show destinations. Formerly known as the International Home + Housewares Show, The Inspired Home Show, IHA’s Global Home + Housewares Market, will be held March 1417 at Chicago’s McCormick Place. Several displays that have been in the Hall of Global Innovation in the Lakeside Centre will move to new areas in the Grand Concourse and the North Building. These include the displays for the IHA Global Innovations Awards (gia) for Retail Excellence, which moves to the Grand Concourse Bridge. The national winners – including UK gia winner Jarrold - will be featured on banners hanging across the bridge and in individual displays that will be prominent throughout the walkway. The displays will also designate the Global Honorees when they are announced at the gia gala dinner on March 14. The popular and insightful Pantone ColorWatch exhibit will be located on Level 2.5 of the Grand Concourse, allowing attendees to view the display on their way to the exhibit halls. ColorWatch will feature vignettes in eight palettes representing the strongest home furnishing trends for 2021. The IHA Global Innovation Awards (gia) for Product Design display moves to the Grand Concourse Lobby in the North Building near the Discover Design Gallery. The display will feature the five finalists in each of the 14 categories judged. New this year, Sustainability has been added to the categories. The IHA Student Design Competition display also moves to the Grand Concourse Lobby. The competition will become part of the gia programme in 2020. The winning students also be recognised at the gia dinner along with the product, retail and exhibition booth honorees. (See linked story). • The Inspired Home Show 2020 will feature more than 2,200 exhibitors from around the world, including 400 new companies exhibiting for the first time. More than 52,000 total attendees, including buyers from 130 countries, are expected. Additional information on Show events, exhibitors and attendee registration are available at TheInspiredHomeShow.com Right: Jarrold, Norwich – the UK gia winner 2019-2020 - will be featured in the gia display on the Grand Concourse Bridge.
Chicago’s social standing
Every day’s a Fry-day Tefal has been running a six-week influencer marketing campaign to show how its ActiFry Genius XL Air Fryer can cook up delicious but healthier festive favourites. The seasonal focus is part of a year-long campaign where a number of high profile influencers are demonstrating healthy and hearty meals using the ActiFry Genius XL through social media. ActiFry users are being encouraged to access Actiprogamme, which is three-part series of curated recipes for different seasons.
Social Central will be a new destination in The Inspired Home Show’s Hall of Global Innovation (in the Lakeside Centre Lobby). It will be offering Show attendees and exhibitors opportunities to meet with social media consultants on influencer and digital marketing. Embello, an agency representing home and lifestyle influencers, will be available for one-on-one discussions about how companies can make the most of influencer marketing, and epower at home, IHA’s social media vendor, will provide free Above: The Inventors Revue Pitch to the Pros – the stage will be located in consultations to help improve a brand’s presence online. the Hall of Global Innovation in the Meanwhile, the Hall of Global Innovation will remain home to the IHA Lakeside Centre Lobby Smart Home Pavilion. This will be joined by the Inventors Corner Pavilion and Inventors Revue, formerly located in the Clean + Contain Expo in the North Building. The Smart Home Pavilion will include more than 30 exhibitors of smart and connected products, the b8ta ‘Retail-as-a-Service’ concept display, the Smart Talks stage and a new Smart Retail Experience exhibit providing a live, interactive display showing retailers what the store of the future could look like. The Inventors Corner will feature 60 exhibitors showcasing new housewares innovations and just-readyfor-market introductions. Adjacent to the Inventors Corner, the Inventors Revue will provide informative sessions addressing product development and marketing topics, as well as expert review panels for inventor product feedback. Both areas are high-trafficked destinations by Show attendees.
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Fenwick’s future Tackling sustainability At the recent BHETA forum, Phil Pond of trend forecaster Scarlet Opus talked about consumers’ frustration at the business world’s perceived slowness to own the challenge of sustainability. Quoting Mark Carney’s statement that “firms ignoring climate change will go bankrupt”, Phil explored the potential of recycled materials for product and packaging manufacture; products which help consumers to create less waste; products repurposed to focus on dietary change and the so-called ‘reduceatarian’; and conservation gifting. Meanwhile, Dan Black, co-founder and lead designer at black & blum continued the sustainability theme. Charting the history of product design at Black & Blum, Dan focussed on the importance of ‘products with soul’ and products which are not guilty of ‘greenwashing’. Using examples of his product development, he cited the importance of products that are ‘built to last.’
‘Making changes for a better future’ was the theme at the recent forum held by BHETA (British Home Enhancement Trade Association). The headline speaker was Fenwick’s director of buying for furniture, home and food, Kieran McBride, who talked about the recent changes that will make the group ‘fit for the future’. Kieran discussed Fenwick’s period of internal Above: Dominic Speelman of buyfair global, Kieran McBride of Fenwick, BHETA president Alastair Fisher, transformation including new centralised BHETA’s Will Jones and Kieran, and Seema Grantham functions on the warehousing and with Phil Pond of Scarlet Opus. merchandising side of the business and a fully integrated stock management system. A good, better, best approach manifests itself in classic, contemporary and fashion-forward terminology. Fenwick has taken this approach and applied it to the business as a whole - to include all stores and categories. Kieran outlined the implementation of this approach across multiple categories and in the evolution of the Fenwick online proposition; Fenwick.co.uk. Details of the new offer includes a local purchasing strategy with local marketing support for each store; assistance for time-poor consumers in creating ‘end-results’; the introduction of new and exclusive products in the run up to Christmas; and cross category concepts. New suppliers and brands will play a crucial role in Fenwick’s mission to attract new customers, in addition to developing its strong relationships with existing suppliers. Fenwick also intends to expand its own brand proposition gradually. Hosted for the first time by Seema Grantham, BHETA’s housewares sector manager, the forum included a presentation from Ian Gilmartin, industry director for retail and wholesale at Barclays. Having pointed out that overall retail spend remained ‘robust’ and rising, he emphasised the importance of being able to navigate the new world of retail. Dominic Speelman, founder and ceo of buyfair global (and known to the industry as md and founder of Make International) talked about his B2B auction site: “a premium B2B version of eBay with a twist.” (See News). BHETA’s chief operating officer, Will Jones commented, “This forum was a unique insight into the opportunities for the future.” (See linked story). * For more information about BHETA events contact BHETA’s member services manager, Nicola Adams Brown on nab@bheta.co.uk
Brexit in BHETA spotlight
Below: Sam Miah and Nicola Adams-Brown from BHETA member services, with speakers: Paul van Danzig of Wastepack, Jack Cooper of RT7 Digital, Lorraine Fisher of i-CRC’s, Laura Chalkley of Ellis Whittam, and Vera Costa of Salesupply.
The first Business Service Provider Forum hosted by BHETA (British Home Enhancement Trade Association) provided members with radical insights into the probable effects of currency fluctuations, forthcoming legislative change, the impact of counterfeiting, the future of cross border fulfilment and the best ways to maximise the potential of Amazon as a route to market. BHETA’s member services manager, Nicola Adams-Brown, who chaired the forum, commented: “This was a very successful session, packed with timely advice for members on subjects that reach to heart of their businesses. It combined longer-term strategic advice, with practical short-term tips, as well as being an excellent networking occasion.” Trevor Charsley of AFEX set out the likely scenarios for currency fluctuations between Sterling and the US dollar and Sterling and the Euro in the wake of different potential election outcomes and the consequent implications for Brexit. Trevor outlined potential hedging strategies to mitigate the effects of exchange rate instability. Salesupply’s Vera Costa looked at the factors influencing the choice between cross border shipping and cross border fulfilment for ecommerce traders delivering product into multiple territories. A review of the options included the latest innovations - smart boxes, dynamic re-routing, fitting rooms on location and multi-label parcel shops. Laura Chalkley of HR lawyers Ellis Whittam reviewed the implications of a post-Brexit scenario as well as discussing The Good Work Plan. In particular, she focused on changes to company’s obligations in terms of employment checks and contractual rights in the ‘gig’ economy. Meanwhile, Jack Cooper of RT7 Digital, which specialises in supporting brands trading on Amazon, gave a clear demonstration of best practice for this channel With many suppliers expanding into export markets, there were some fascinating insights into the nature and rising scale of counterfeiting from i-CRC’s Lorraine Fisher. The company works with suppliers to combat counterfeiting and its services range from suggesting practical ways of prevention and identification, through to tracking down and prosecuting culprits on a global scale. PROGRESSIVE
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Above: Wastepack is an expert on waste and compliance.
Wasteful insights At BHETA’s Business Service Provider Forum Paul van Danzig, director and policy advisor at Wastepack explained the current compliance requirements for suppliers in terms of packaging waste and the implications of probable new legislation in this area. Not only might this alter the definition of ‘obligated producer’ to include many more supplier businesses, but it is also likely to see the full cost of dealing with packaging waste transferred from the public sector to private sector suppliers. Paul advised the forum on options and urged suppliers to make their views on any changes known to Government.
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A
s I write this column we are still unaware of the political direction of the country and we are in the middle of some rather tedious to-ing and fro-ing. One area where there seems to be some agreement between the political parties, however, is that the business rates system isn’t working and is detrimental to our high streets. We were very pleased to see the Conservatives coming out first to say there would be a significant reduction in rates Above: Andrew Goodacre, and a fundamental review of rates if they remained in power. ceo of Bira pictured at the Secondly, the Liberal Democrats announced they would scrap business rates Excellence in Housewares entirely to "breathe new life into our high streets” and replace them with a Awards 2019 with fellow trade association, BHETA’s Will commercial landowner levy, based on the value of the land only. and Steve Richardson. And, most recently Labour has said it will review the option of a land value tax Jones Below: Andrew addressing on commercial landlords as an alternative to business rates and develop a retail guests at the Excellence in Housewares Awards. sector industrial strategy. Following Bira’s three year campaign on business rates, it is good to see that all parties have woken up to the fact that business rates aren’t fit for purpose and are a significant contributing factor to the reason we are seeing as many business closures as we are. The proposed 50% reduction in business rates from the Conservatives is a crucial and significant support for the high street and for small independent retail businesses. The average business rates for small independents are around £24,000 so the proposed reduction of 50% is in line with our own proposal given to the Government. The alternative, a land-based tax, has had mixed feedback from our members, some of which are concerned it will result in higher rents. What we wholeheartedly support is the need for a fundamental review of business rates and we believe it will make the difference between survival or closure for small retailers. It is in line with the findings of the Treasury Select Committee’s report on business rates that said plainly that the business rates system is broken. We look forward to working with the new Government, whoever it is, to ensure that any new system is effective and is implemented quickly for the benefit of business. If you would like to discuss any of this with us, or would like to find out more about our association and the support we give independent cookshop and housewares retail businesses, then please contact our friendly membership team on 0800 028 0245 or visit bira.co.uk.
Andrew Goodacre, ceo, Bira
Huskki Home is a family-run compa any a ny that puts sustainability at th he top of thee priority list.
www.huskihom me.co.uk
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Slow summer for sales The results of Bira’s exclusive Quarterly Sales Monitor (QSM) for the third quarter of 2019 saw a slump in sales for most retailers. For the cookshops and housewares stockists that participated in the survey, the overall average performance was down by -2.40%, which is similar to the average for Bira members in Q3. However, results were polarised for cookshops and housewares stockists. On the positive front, those that experienced better sales experienced an average higher performance of +7.29%. Those that had a worse quarter declined by an average of -12.08% The overall picture from Bira’s QSM for Q3 is one of disappointment, with the vast majority of the figures showing a decline when compared to the previous quarter and Q3 2018.The overall performance average for the quarter shows a dip of -2.05% for retailers, compared to the same period last year. Bira stated that:“It is clear from respondents that several issues are causing serious concern. Further, prolonged Brexit uncertainty is still one of the biggest and it is damaging consumer and business confidence. 59.07% of respondents are facing modest margin pressures, due to a weaker £Pound as a result. Other ongoing issues such as business rates, rising rents, parking and online selling are still concerns and as such, 53.49% of respondents are feeling anxious about the year ahead.’ Andrew Goodacre, Bira’s ceo said:“The latest figures from the third QSM of 2019 reflect a difficult quarter for independent retail businesses.”
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16_HW_Nov Dec 2019.indd 16
11/12/2019 12:50
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Holly Wilson’s
From The Frontline From the start of the month, people began to Christmas shop in earnest - thank goodness! November was busy but there was a lot of browsing for ideas rather than instant spending. However with payday coinciding with the first weekend of December, we had a really strong start to the festive month and long may it continue!
Inset: The huge community Christmas tree.
Hello Christmas! Aren’t we pleased to see you! O Below: Holly and fellow Stoke Newington traders held a collaborative Christmas trading event to boost sales and community spirit at the beginning of December.
Sunday 8 December we had ‘A very Stokey Christmas’ Event. As traders in Stoke Newington we felt that our street was on the decline so for most of this year we have been rebuilding our community and this culminated in our Christmas event that was months in the planning. All of the shops and cafes had some kind of in-store event from Prosecco and mince pies to candle dipping and glitter lips and beards by the local beautician! Half way down our street is a fire station and on their enormous forecourt is a huge Christmas tree, which gets decorated every year. We organised a Santa’s grotto with a volunteer fireman as Santa and we are even had a snowball fight - white ball pit balls for snowballs as well as a real snow machine to add an authentic feel. There was a huge raffle with prizes donated from all the local shops and restaurants and there was also a ‘Church Street trail’ where customers had to go into all the shops and restaurants and answer a question related to that shop. The person who got the most answers won a hamper, again full of prizes
donated by the shops. There were also a selection of choirs and music. As we’d hoped, it encouraged footfall to the street for a fun day, and helped build our community, with plenty of gift buying along the way! In Primrose Hill there was a Christmas street event in November, which for once brought a huge lift to sales, which was great. Often they can be hit and miss for the actual shops with the traders and activity on the street pulling customers out of the shops. We also did a late night event, again including all of the shops on the street, but this was less successful. I think when your customer base is largely young families (as both of my shops are), late night events are tricky as they coincide with evening bedtime routines. In the midst of all of this Christmas madness, I have to move house! Honestly! Could it be timed any worse? I have a completion date of the 19 December, because that’s super convenient! Who needs to be in store on the 19 December? So I am currently packing a box at home, sending an
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order, unpacking a delivery in store and then trying to keep on top of the book keeping! Sorry to all who have had panic orders and un-replied to emails. Trying to balance the two is proving to be a bit of a logistical nightmare! And then add in all the school Christmas events, which they seem to plan in at 11.30am on a Wednesday because that is obviously very convenient for all working parents! Christmas and I are having a bit of a ‘love hate’ relationship! Black Friday came and went and for the first year I didn’t have customers asking if I was doing a Black Friday sale. I think everyone has realised that it is a false economy and the message to shop independent and support your local high street is really getting through. People are realising that if they don’t support us we won’t be here next year, so for that I am very grateful. So best of luck to everyone this festive period. May your tills ring loud and often! Wishing you all a very merry Christmas. Holly Wilson owns two independent cookshops in North London: Prep in Stoke Newington and Richard Dare in Primrose Hill. She won the Bira Cookshop & Housewares Retailer of the Year Award at the Excellence in Housewares Awards 2019.
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Retailer Focus
In harmony at Harrods Harrods is elevating its customer experience and ensuring ease of shopping with the newly re-branded Kitchen & Household department. PH found out what is creating the buzz at Britain’s most famous luxury department store.
H
arrods has been undergoing the largest redevelopment in the store’s history over the last few years, “with major emphasis on refurbishing to create luxurious rooms with a seamless customer journey throughout the whole store,” confirms Joanne Norton, buyer for Home. She elaborates: “The new Kitchen & Household department compliments this ethos beautifully; by relocating to the third floor it has brought together home and furniture on one level.” 2020 will see the remaining department moves, completing the remodelling of Harrods’ Home & Furniture offering. Hence, as well as delighting regular customers, Kitchen & Household is encouraging new shoppers who are making purchases for other areas of their home on the third floor. There are no longer separate rooms for Cookshop and Small Domestic Appliances, meaning greater synergies and the ability for staff to
sell across categories, and these areas are flanked by tableware and serveware. Along with the whole of the third floor, Kitchen & Household has been created with an Inset: The lifestyle approach upmarket residential look and to merchandising is epitomised by the Mauviel feel. “The opening up of the copper cookware display. windows across the floor has enabled natural light to flood across the department, Inset: Harrods. Below left: A feature table creating a warm, welcoming and showing an enticing enjoyable shopping space,” Joanne collection of bakeware and complete with an reflects. She continues: “Walkways have accessories, artisan loaf and exclusive Williams Sonoma cookie been realigned to guide the customer on mixes, situated near to the a journey throughout the floor, while knives cabinets. (Photos: Helena Howard). lighting has been cleverly used to showcase the offering.” Moreover, the redesign brings an “elevation of the product category” in its approach to visual merchandising. The majority of boxed stock has been taken off the shopfloor, bolstering the homely,
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Retailer Focus
Sensory sensations The crowning glory of Harrods’ new Kitchen & Household department opens this month: the new demonstration kitchen, which will work in collaboration with the store’s famous Food Halls. This “will be both inspirational and aspirational, creating a lively, interactive and welcoming space for customers and will bring theatre and excitement to the department,” confirms Harrods’ Joanne Norton. In use every day, the kitchen will host Harrods chefs and professional demonstrators, enticing visitors via all of the senses. Customers will be able to see food being prepared using a varied selection of products from the department, “seeing how chefs best utilise our products as well as learning new tips, tricks and skills,” notes Joanne. Harrods chefs will demonstrate using produce from its Food Halls, making the most of seasonality and provenance. The adjacent bar area will provide a venue for events such as wine tastings or cocktail and mocktail master classes all adding to the department’s status as an epicurean hub. Joanne explains: “The new demonstration kitchen and bar area will allow us to host larger scale and more formal events in addition to our daily demonstrations. This is an exciting new development for us and means we will be hosting different events, which vary in size and scale, based around product launches and seasonal trends.” In the final countdown to Christmas, there will be daily demonstrations “to showcase the very best of seasonal foods and products,” Joanne confirms.
Inset: Small and large Gozney pizza ovens against the living wall of moss – a feature of Harrods’ Kitchen and Household department.
Right: View of the Wedgwood concession. (Photo: Fiskars Group) Left: A podium for seasonal favourites – with party gadgetry from SMART Worldwide.
premium feel. There is a minimal amount of signage, which in turn opens up opportunities for members of staff to talk to customers about products’ features and benefits. They will present boxed merchandise from the stockrooms situated around the department when a customer makes a purchase of, for example, SDAs and cookware. Joanne reflects that this is “an environment where the staff can thrive, offering exceptional customer service to every customer.” The department is also working closely with Harrods’ world class Food Halls “to bring together the two worlds of home and food within the Kitchen & Household department.” Displays will showcase a selection of Harrods’ Food assortment “with the intention of creating a fully immersive and complete customer experience,” adds Joanne. Show-stopping features of the department include the kitchen-style Mauviel copper cookware fixture. There is also a wall of living moss, which provides a dramatic backdrop for barbecues and Gozney pizza ovens and reflects the trend for eating outdoors as well as bringing elements of greenery indoors.
Neighbouring luxury Harrods’ room devoted to porcelain and silverware includes the likes of Versace Home, Richard Ginori, Royal Copenhagen and Buccellati in dedicated spaces. The new Wedgwood and Waterford concessions at Harrods (unveiled this summer) feature exclusive and limited edition pieces. The Wedgwood area includes a semi private customer consultation area featuring Wedgwood’s tea bar. As part of the luxury customer experience and elevated customer service, visitors can enjoy using the Express Yourself Table to spark creativity as they develop their own individual collection, mixing and matching different designs.
Right: A view of tableware, which is next to the cookshop and SDA area. Left: Smeg is a popular part of Harrods’ SDA offering. Boxed stock is kept in a nearby stockroom so the display has a lifestyle feel.
Going with the flow Having moved from the second to third floor in November, the new Kitchen & Dining department provides new synergy for those shopping for the home. Buyer Joanne Norton reports on customers’ initial reactions: “We have been able to fully tailor the customer journey throughout all departments as a result of the extensive redesign of the third floor and, through careful planning and positioning of similar brands, ranges and product categories, the new layout of the Kitchen & Household department continues this seamless shopping experience. The synergy created by closely aligning select aspects of the Kitchen and Household department with the luxury lifestyle brands that adjoin the area serves to cater for all aspects of our customers’ home needs and we have been fortunate enough to have already seen an extremely positive reaction to this new layout in the first few weeks, with customers regularly making purchases across all departments on the floor.” PROGRESSIVE
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Market focus
Good looks, good health, versatility and home entertaining are all important for today’s market for small electrical food preparation, kettles and toasters. PH looks at some shining examples.
Inset: Swan’s Nordic kettle coordinates with its Nordic Digital Microwave in Pine.
Switched C
on style
onsumers are increasingly looking to small electrical appliances to add a ‘wow’ factor to the hub of the home. Take Smeg’s kettles and toasters in both rose gold and gold, which are sure-fire attention grabbers. Lucy Dunstan, product manager at Smeg UK notes: “A surge in popularity for brass accents, metallic shades and industrial finishes will continue to increase next year.” Another head turner is Haden’s new collaboration with luxury lifestyle brand Poodle & Blonde for the limited edition Margate kettle and toaster set. Sachin Bagga, director for Haden explains why the striking print was chosen: “We have been friends and fans of the Poodle & Blonde team since they launched their amazing line of products. During our initial chats, we wanted to draw on the heritage
and pioneering kettle designs that Haden is so well known for and translate that to the modern millennial homemaker.” He continues: “On working through their design files we both decided their bestselling Tottenham Dalmatian print would translate the best for our collaboration. We decided to name the set Margate, after the creative home-town of Poodle & Blonde.” The minimalist aesthetic is evident with the continuing rise of Scandi style. David Foulstone, marketing manager at Swan Products reflects: "As the trend for Scandi style colours in the kitchen increases, we are seeing a demand for SDA’s with a long shelf life and lasting aesthetic appeal.” He adds: “The Nordic collection (including kettles, toasters and food preparation products) has proven to be one of our most popular product lines
with consumers of late and it still continues to grow at a fantastic pace.” At UPGS, home to the Salter brand, Duncan Singleton, trading director acknowledges the importance of a coordinated look. He states: “We’re matching our kettles and toasters to our cookware ranges, delivering a full and complete way to update the kitchen.” He continues: “Our trend-led designs, including Salter Skandi with a nod towards Nordic minimalism, provides a simple way to bring a whole kitchen in line with the latest trends. By coordinating products across the whole kitchen, we’re recognising how style-led this market is now and ensuring we keep ahead of colours, trends and designs.” Meanwhile, Tower’s recent launches include Scandi (in white or grey with wooden accents) and Glitz (a sparkleeffect in pink or black). “The
Inset: Spot on: the Margate kettle and toaster by Haden and Poodle & Blonde.
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That’s entertainment The popularity of relaxed entertaining is apparent with the development of the Princess Social Dining collection (from Smartwares). Five products have been designed for “cooking together at the table, while enjoying the company of family and friends,” says Sarah Large, marketing manager for Smartwares. The collection includes a traditional fondue set, a raclette, the Table Cook with two compartments for dishes such as chilli and rice, or for two versions of the same dish, and the Table Chef (in two sizes), which is a grill that is ideal for dishes such as teppanyaki.
SDA market has a lot of players in it, so to make your product shout out from the shelf or page, you have to invest in the design and looks as well as the features and benefits,” says Rob Sutton, founder and managing director at Tower brand owner RKW. “Our team of designers and buyers are always on the look out for the next trend and not only have we seen that translated successfully into retail sales but also in interest from the consumer media and influencers. You will see Scandi and Glitz in a number of press outlets this Christmas.” To mark the centenary of its iconic stand mixer, KitchenAid introduced a range of showstoppers with its limited edition Queen of Hearts Collection in Passion Red, sporting a trim band with hundreds of miniature red hearts and commemorative ‘100 years of KitchenAid’ hub cover. The collection includes a 4.8L Tilt-Head Stand Mixer, Long-Slot Toaster and Kettle along with a Hand Blender and High Performance Blender. Helen Simpson, marketing manager UK and Ireland, KitchenAid SDA observes: “The buzz and excitement around the Queen of Hearts introduction has been amazing.” Being able to create healthy food is another huge driver for SDA sales. Helen at KitchenAid predicts that blenders and mixers will be “key categories for 2020.” She notes: “We have seen an uplift for appliances that support healthier lifestyles. Vegetarian and vegan diets are soaring and we are ensuring that we have a diverse
Above: Part of the Princess Social Dining collection. Below: The Optigrill Elite is perfect for health and ease of cooking and is particularly good for home entertaining.
blender offering to help create delicious home-made recipes that are healthy and nutritious.” Developments at Tefal are also supporting the rising numbers of flexitarians and those shifting toward plant-based diets. The brand’s new Optigrill Elite (the latest in the Optigrill range) boasts 12 automatic programmes, catering for all types of meat
and fish as well as four specific to vegetables. Hence the easy cooking of seared cauliflower steaks, juicy aubergines with a crunchy crust, and succulent griddled cherry tomatoes. “Its intelligent, automatic sensor measures the thickness and amount of ingredients ensuring the cooking time and temperature is adapted to produce outstanding results,” explains Caroline Ross, marketing manager at Groupe SEB. “Whether you are a welldone steak lover, a chargrilled roastedpepper fan or enjoy your fish soft and full of
Saving energy and space Remoska cooking pans are known for their innovative plugged in cooking lids. Manufactured in the Czech Republic, the pans were introduced to the UK market by Lady Milena Grenfell-Baines via Lakeland in 2001. Milena notes that, “While Remoska was invented in the 1950s, it meets today’s demands for ‘green’ products due to its very low consumption of energy.” Jan Pesat, key account manager for Remoska explains: “The Remoska lid only consumes 610W and you can bake anything in a Remoska that you would in an ordinary oven.” This year has seen the launch of the Remoska Prima, with its detachable cable on its cooking lid for easier storage, and pan, which doubles as a serving bowl. The versatile new Tria range can be used with the cooking lid or a Clear Glass Lid or SoftPressure lid for faster cooking. Jan acknowledges that this is ideal for space saving. He states: “Our portable oven Remoska Tria is ideal for all kitchens with limited space. You just need to buy one pot, which includes baking, stewing and cooking so you do not need an oven and pressure cooker.” PROGRESSIVE
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flavour with a crispy skin, the Elite will ensure your food is cooked to your preference,” she states. Caroline recognises that more consumers are choosing to eat at home, as well as invite friends and family for casual gatherings. She concludes: “The new Tefal OptiGrill Elite is ideal for entertaining family and guests with professionally cooked food that is both tasty and healthy.” Health benefits are also boosting the popularity of air fryers; Tower’s T17039 Digital Air Fryer Oven is a star performer according to RKW’s Rob Sutton. “This model uses Vortex rapid air circulation technology, which not only reduces the time taken to fry but also the large familysized oven means there is an extra 75% cooking capacity that allows you to healthily cook a variety of foods at the same time,” says Rob, adding: “The added function of a rotisserie also makes it ideal for cooking delicious, crisp, juicy chicken.” At Salter (from UPGS) Duncan Singleton is aware that today’s consumers appreciate stylish appliances that make healthy eating easier. He states: “Constantly looking to update our ranges with the latest coatings and technologies, we’re also noticing a shift towards style and trend in this field too, so we’re developing products in rose gold including our AeroCook Pro XL.”
Inset: Remoska cooking ambassador, Lady Milena Grenfell-Baines was born in Prague in 1929 and came to the UK in 1939 on the last Winton kinder transport train. Her culinary career has included opening cookery schools in France and she has written two recipes books for cooking with Remoska.
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CELEBRATING 100 YEARS OF MAKING Let KitchenAid’s 100 Year Limited Edition Queen of Hearts collection inspire you to make memories in the Kitchen. Celebrate KitchenAid’s anniversary and join us as we look forward to another century of making. Please contact your KitchenAid rep for more information.
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The Kuvings EVO820 Cold Press Juicer marks a new epoch in the development of increasingly improved whole slow juicers from this ground-breaking manufacturer. It sits at the top of the range as their premium offering, both in terms of its purposeful styling and the evolved technology that sets it apart from all the competition. The experienced team at UK Juicers doesn’t make statements like this lightly and Haden has teamed up with luxury lifestyle
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high-quality materials make for a match made in interiors heaven. Inspired by Haden’s pioneering kettles, originally launched in the
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design and quality ethos as Air Pod. Benross Marketing T: 0151 4481200 W: www.benross.com Update the kitchen with the Salter Naturals Collection matching kettle and toaster. Available in cream or grey, the set is a simple way to add a contemporary edge to the kitchen in a neutral shade that complements existing décor. Salter T: 0161 627 9673 E: sales@upgs.com W: www.upgs.com
Everyone loves a good, home-cooked meal, and the sleek, stainless steel 4.5-litre slow cooker by Haden is your companion when it comes to doing so with ease. Slow cooking is the fuss-free way to make delicious, homemade and nutritious meals without the hassle – just fill up the ceramic pot with your favourite ingredients in the morning and your dinner will be ready and waiting for you by the time you get home from work. Sabichi Housewares T: 01909 544570 E: info@hadenappliances.com W: hadenapplainces.com
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Advertorial Feature - Salter The Salter range of small electrical appliances from Ultimate Products offers enhanced performance when it comes to food preparation. With a touch of gold or metallic finishes, they can also add glamour to the kitchen worktop. PH showcases several SDAs that are tipped to be star performers for 2020.
Star performance SALTER METALLICS MINI CHOPPER, HAND BLENDER AND HAND MIXER Helpful kitchen tools that not only save time but also look great! The Champagne Metallics range makes light work of food preparation and home baking, with a matching Hand Mixer, Mini Chopper and Hand Blender. The multipurpose products feature versatile attachments and complement one another to create a full range of kitchen prep gadgets that every home would benefit from. Available in on-trend champagne, icy blue or sleek titanium, Salter adds a little sparkle to the food prep scene.
SALTER AEROCOOK PRO XL ROSE GOLD Incredibly versatile, the Salter Aerocook Pro XL provides a simple way to air fry, roast, rotisserie, grill, toast and bake a wide range of foods so you can become an expert chef with ease. A new and innovative way to cook, it features eight pre-set modes and tasty recipes to get you started on your cooking journey. With an easy to read LED display, this all-inone solution really changes the kitchen routine and proves healthy, home cooking doesn't have to be hard work.
SALTER ROYAL GOLD/NAVY KETTLE AND TOASTER Navy is a huge trend for 2020; deep and rich, it’s a colour that exudes a really luxurious air but is still quite neutral and contemporary. Paired with subtle gold detailing, it makes a real style statement! The Salter Royal Gold Kettle and Toaster set provides a simple way to update the kitchen, stay on-trend and still enjoy the latest functionality with 3 kW rapid boil and a swivel base on the kettle, and six browning levels and a cancel and reheat function on the toaster.
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‘The Housewares show is vital in our event calendar as it gives us a chance to meet our suppliers in a relaxed environment.’ HOUSEWARES Claire Smith, Buyer at Beales
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Food for thought
Season to be We all know that the final days in the run-up to Christmas can see stress levels soar. PH asked Retailer Employee of the Year finalists for their tips on how to stay cool, calm and collected during the hectic festive sales period, as well as asking about their priorities for 2020.
Asking the retail superstars PH put these two questions to the winner and finalists of the Excellence in Housewares Awards’ Retailer Employee of the Year 2019:
What is your best advice for coping with the busy festive sales period?
What's going to be important for your business in 2020?
Left: Star studded – a Christmas window at Kitchen Range, West Wickham. Below: Lucy at The Kitchen Range. Right: Eamonn was presented with the Retail Employee of the Year award by Tramontina’s UK marketing consultant Mhairi Coull.
Teamwork, music and pointers Lucy Richards, manager of The Kitchen Range, West Wickham FESTIVE ADVICE?
supermarket of sorts. We are also in the midst of planning to build a kitchen to help with our growing demand for cookery classes and supper clubs. We are always aiming to diversify and make use of the shop after hours.”
“Stay prepared and commit to early starts and late nights. We have more staff on the rota up to Christmas and open on Sundays for the month of December. We buy a temporary licence and play festive music to keep everyone in good spirits. We stock up heavily on boxed items, easy pick up lines and new ceramics. We also have lots more points of display around the shop: offers such as 'Secret Santa £10 gifts', and memory joggers, such as: 'Have you got your turkey baster?'”
Be prepared and keep learning Retail Employee of the Year winner, Eamonn Ferry, home improvements business manager at Leekes (who joined Leekes in 1987) FESTIVE ADVICE? “My best advice would be to be prepared and well organised. We keep a ‘lessons learnt’ document each year and identify where we could have done things better. We then follow this up each year by setting up a critical path of important dates for stock to be delivered by as well as a cut off date after which no more seasonal orders can be placed. Overstocking our stores can as much of a danger as under-stocking if we replenish seasonal sales too late in the season! Communication of all of these dates and key lines with our store teams is vital.”
2020? “2020 is the year of ‘eco’ for us. Of course, we have gradually stocked more lines in accordance with our eco movement in 2019, but we aim to look in to a zero-waste PROGRESSIVE
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Food for thought
Organisation, inspiration and tea Fatima Ait-Hammou, manager, Richard Dare, North London (winner of the Bira Cookshop & Housewares Retailer of the Year) FESTIVE ADVICE? “I would say the main advice to cope without stress in this busy time is to first have a store perfectly visually merchandised and an organised stockroom so members of staff can easily find a product and
then can serve quickly customers that know what they want. Having a few little breaks during the shifts help us to be more relaxed. And we drink a lot of tea! We always have some key products for the people that don't know what to buy (such as candles and a selection of tea) and we also offer to wrap the Christmas present and the customers really love it.”
2020?
Right: Fatima Ait-Hammou at Richard Dare.
“Next year we will introduce some new exciting products that we found with Holly [owner of Richard Dare and Prep] at Maison&Objet in September. Most of our customers live in the area so it is important to always have new lines in. And hopefully a website.” Left: Beautifully merchandised: Christmas gifts at Richard Dare.
Know your top sellers and share the joy Cynthia Cornes, sales advisor, Fenwick Colchester
2020?
FESTIVE ADVICE?
“It’s a very exciting time to be in retail. With the continued rapid growth of online, the retail environment is changing incredibly quickly. Our customers are researching online to see what ranges we are stocking and our price integrity even if they are not purchasing online. Our priority is therefore to ensure that we are truly omnichannel and our online offering mirrors our store offering and we give our customer an efficient and convenient service both on and offline. We are constantly reviewing our pricing to ensure that we are competitive with the market and introducing point of sale in store to explain to our customers that we are doing this. We are also investing in staff training, new product offers, leisure facilities and events in store so that customers have plenty of reasons to visit and enjoy Leekes.”
“I always enjoy the festive season so my advice is to share the spirit of Christmas. Enjoy the buzz and welcome every customer. Know your products: what is selling best for Christmas and what is useful for Christmas entertaining? Be able to advise on premium quality products and be able to show customers good deals for gifts, such as sets of Global knives. It may be busy but take time to find out your customers’ needs – for example what hob will be used for a cookware purchase.”
2020? “Training is top of our list. I have gained so much knowledge from going to suppliers’ training events, such as Le Creuset’s masterclass, and then sharing what I’ve learnt with colleagues and through demonstrations. It is really helpful to have reps coming in to train in store too (Henckels, for example), as more of us can take part. However, training is not just learning about our products as customer service training is also very important.”
Gift lists and knowing stock availability Louisa Doyle, sales associate, Borough Kitchen, London (winner of The Excellence in Training Award) FESTIVE ADVICE? “The festive season is the busiest time for all of us in retail, and continues when we get home and are organising our own celebrations. For the stressed out shopper, make life easier for yourself by having a list of suggested gifts ready to go - this is really helpful when people come in with no idea what to get, or are overwhelmed with the number of gifts they are purchasing. We just need a general idea of what the gift receiver likes, and a price range. As for our suppliers, we really appreciate realistic timelines for stock availability, and a heads-up on low stock; the last thing we want is to be out of something essential, or have customers waiting for an item that doesn’t arrive in time.”
2020? “With 2020 just around the corner, I think continued training for staff is essential. We have a large regular clientele, and this is because we put a lot of work into really knowing what we are selling, and why. We all have our areas of expertise. I love talking about cast iron cookware because I use the products daily, but I also want to be able to talk with customers about items that I rarely use and know that I am always sending them off with the right advice.” Above: Louisa at Borough Kitchen.
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Market Focus
Inset: SIGG has recently launched a new range of stainless steel travel mugs. Below: TKWide is the newest range from Klean Kanteen.
With public awareness of plastic use at an all-time high, it’s no wonder the market for ‘on the move’ re-useable bottles, cups, lunch boxes and bags is booming. PH looks at some of the exciting innovation coming through in this sector.
Refuel on
the move
Drink it up The global reusable water bottle market is growing as consumers are becoming more health conscious and more aware of the harmful effects of single-use plastic bottles on the environment. A recent research report from Grand View Research values the global reusable water bottle market at USD 8.1 billion (2018) with expected growth of 3.9% from 2019 to 2025. Several trends are coming through this market at the moment, with the big one being the move away from plastic and the others focussing on the convenience, functionality and fashion aspects of the products.
Inset: Huski travel cups are made out of rice husks, a waste product from growing rice.
Many companies are now exploring plastic alternatives and there’s a whole raft of innovative materials used including bamboo, rice husks and corn. The material itself is just as much part of the story as the product as Lisa Scott, cofounder of Huski Home explains: “Any products that eradicate single-use plastic are becoming more and more popular. Our most popular products are definitely our reusable rice husk travel cups. We use rice husk (the shell of rice) and as long as rice continues to be one of the most consumed foods in the world we will always have an abundance of rice husk. It’s great to essentially utilise Mother Nature’s waste.” Lisa continues: “With our cups especially, they stand out in the market as they are twin-walled and insulated, so don’t need a silicone hand grip and they keep the drink hot or cold. They are also leak-proof and above all look stylish. It is great having a product that’s on trend but at the same time is making small differences daily to our planet.” Smidge is another brand doing well with its on-the-go coffee cups made from natural plant materials derived from corn. “There is a huge demand now for ecofriendly products where people are moving away from plastic to help the environment,” says Sabah Shafi, for marketing communications at Smidge. “We believe Smidge really addresses a lot of these issues and enables customers to ‘do their bit’ for the environment.” PROGRESSIVE
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Bamboo-based products from Cambridge tick the all the boxes for sustainability, functionality and being ontrend as Katie Maxwell, senior buyer for Cambridge comments: “We’re seeing a rise in demand for products intended for ‘on the move’, but alongside this is the desire to be healthier, save money and reduce plastic consumption. The Cambridge sippy mugs make great travel mugs to add something quirky to the commute. As seen on Love Island, the popular flamingo print and Polynesia (tropical leaf) print cups are the tip of the
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Market Focus
Lunch on the move Much like drink bottles and cups, the demand for lunch boxes, bags, totes and cutlery is being driven by consumers wanting alternatives to single-use plastics, but Inset: Mepal is also products which are contemporary and stylish. tapping into the “We’re seeing that consumers want to adopt a healthier lifestyle and be able to growing movement eat their own prepared food when away from home,” says John Bott, director of of eating homeMistral Brands, agent for Mepal in the UK and Ireland. “That combined with the prepared food on environmental need to avoid single-use food packaging has been instrumental in the move. fuelling growth. Additionally the modern consumer demands products which are seen much more as an accessory than purely utilitarian items. One of the most popular products is Mepal’s versatile Lunchpot. It is 100% leak proof, has two compartments and allows the user to take two types of food (wet and dry) together in the same pot. It can also be used in the microwave so it’s perfect for soup. It is available in a range of on-trend Nordic colours which again appeals to the modern consumer.” Style and fashion is something that resonates with David Atkinson, marketing director for Navigate which owns the Beau & Elliot brand. “We’ve created beautiful collections of products designed for the hydration and lunch on the go markets targeting style conscious-consumers looking for a coordinated range of lunch totes, travel mugs and drinks bottles that are not only gorgeous but highly functional. Our new Vibe range, launched in September this year is proving a best seller already and reflects the emerging micro trend for all things 70's. Our animal print bags are also proving extremely popular following the continuing trend for these prints in fashion and apparel.” Bringing a bit of zing to lunchtime are Cambridge lunch boxes, which like the popular cups are made from bamboo fibre. “In today’s busy and hectic world, consumers are making more and more purchases based on convenience,” says Katie Maxwell, senior buyer for Cambridge. “Cambridge lunch boxes are a lightweight and durable alternative to traditional plastic food containers. Fun prints make them perfect for school, but also brighten up a drab Monday in the office.” New this spring is the Time-Out Lunch Box collection by Zuperzozial, distributed by Forma House. “Always on the look-out for natural materials and sustainable applications, Zuperzozial have made this range from bioplastic, which is entirely plant-based and biodegradable,” says Simon Maghnagi, at Forma House. The Take 3 Cutlery Set by Zuperzozial has also been popular after featuring in BBC Good Food Magazine this summer. Moving away from traditional lunch boxes and bags, Stasher storage bags are proving to be the most successful product that UK distributor, PHA KitchEssentials has ever had. “As soon as stock comes in, we ship it out again!” exclaims managing director, Paul Hargreaves. “Plastic-free and sustainability are definitely key drivers for this interest but so too the growing food-on-the-go movement. Each Stasher bag has a patented airtight Pinch-Loc seal which means they can be used with foods and even liquids with no risk of spillage. The latest products include the Stand Up version, which just takes that no-spill element one stage further. The Stand Up has a flat base so it’s great for soups, stews and sauces.” Packit is a relatively new brand to PHA KitchEssentials and like Stasher, also has a great USP, as Paul explains: “It’s a range of foldable and freezable lunch and wine bags. Folding it away means it’s an excellent space-saver – for storing in the home or in your desk drawer before you head home.”
iceberg with loads of pretty and fun prints to choose from. The cups are a firm favourite for those looking to reduce plastic as they’re made from bamboo fibre and are BPA-free, with a silicone lid and grip.” One of the original plastic alternatives is stainless steel. Traditionally stainless steel bottles have been marketed as tough and built-to-last, targeted at the outdoor market, but there’s definitely been a swing to the more fashionled consumer. The OneBottle Collection by Root7 (distributed by Forma House) comes in a wide selection of colours and patterns including brushed cooper, polished steel and rose gold sparkle. “The unique and stylish design is combined with a high-quality finish, making your everyday aesthetic that bit sleeker,” says Simon Maghnagi, business development manager at Forma House. “This leak-proof bottle is insulated to keep drinks hot for 20 hours or cold for 30
hours. It’s a double-walled stainless steel water bottle with an internal copper coated layer for that added performance and insulation. These bottles perform as well as they look.”
Klean Kanteen launched its first stainless steel, BPAfree, reusable water bottle in 2004. Garry Woodhouse, sales and marketing director for Whitby&Co, PROGRESSIVE
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Left: Cambridge lunch boxes are made from bamboo fibres. Inset: Co-ordinated lunch bags, bottles and cups from Beau & Eliot from Navigate. Left: Stasher’s reuseable plastic-free bags are proving to be a hit with consumers.
T IN EX N S N E TIO ES GY H T LU PR LO O D O EV OL HN C C TE
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Left: Beeswax Wraps can be used over and over again, providing a sustainable alternative to cling film.
Market Focus
distributors of Klean Kanteen curated colour and size assortment. extols the virtues of steel: “Aladdin as a brand supports consumer “Unlike other materials which demand for quality, design and lose quality every time they sustainability,” says Luis Mareno, senior are recycled and cannot director of product and marketing EMEA for return to the same PMI, owner of the Aladdin brand. “Aladdin’s manufacturing process, more compact vacuum insulated technology than 75% of steel ever made keeps drinks hot or cold for hours and the is still in use today.” Sales of mugs have a double lock lid so are 100% Klean Kanteen’s awardleak-proof.” winning insulated TKPro, the A name synonymous with stainless steel insulated tumbler and its food products is Thermos and although the newest range, the TKWide, brand has branched out into many other have seen strong growth in products, it is the Stainless King Food Flask the UK and Europe as well as which is still one of the most popular the US. products according to Nina Jaynes, head of For sheer heritage, it is hard marketing for Thermos. “The Stainless King to look past SIGG, the Swiss company that Food Flask comes in a range of five colours Getting rid of has been manufacturing aluminium and two capacities and will keep food hot products, including for up to nine hours or cold for single-serve plastics Plastic drinking straws have been in the bottles, since 1908. “If 14. People are becoming spotlight recently with many high-profile you really want to have increasingly aware of the chains, such as McDonald’s phasing out a bottle that will last health benefits of preparing plastic straws. At the home level, consumers can do their bit too with new innovations you a lifetime, there is fresh home cooked meals such as the Hip SqueakyCleanStraw (from nothing that can beat rather than convenience Auteur). It zips opens for easy cleaning, zips back to seal and is made from soft platinuma traditional SIGG foods. That combined with grade silicone. Auteur’s Kirstie Pendry says of Traveller,” says the drive to reduce landfill the new straw: “It is such a popular product. It is so different to what’s available on the Stuart Theobald, waste has seen a surge in market at the moment. The combination of head of sales (UK sales of these products.” sustainable solutions coupled with its and Ireland) for Glass may not seem to be innovative design has proven to be a winning formula with our customers.” SIGG. “This year sees the best choice for a Cling film is another bugbear with the antius entering into the durable on-the-move drink plastic movement and one company addressing this is Beeswax Wraps. Made hot drinks on the bottle, but it is a material from organic cotton and a clever sustainable move category with that is finding favour with wax blend using British beeswax, these wraps are the perfect solution for eating-ona range of stylish more and more consumers. the-go. Fran Cusden and Carly Foss are the Inset: The Stainless King Food stainless steel travel New from Cambridge is a Flask from Thermos is one of owners of Beeswax Wraps and say: “Our the most popular products. mugs, designed and toughened borosilicate customer reviews and testimonials demonstrate just how useful these are for engineered in glass range with either a making easy lunches and snacks to-go, as Switzerland. These stainless steel or bamboo well as using in the kitchen for covering food and wrapping a loaf of bread. Consumers are mugs are an fibre lid. Katie Maxwell, senior blown away at the array of different uses, amazing mix of design buyer for Cambridge says: “We ease of use and how easy-to-clean they are, making them the perfect eco-alternative for and performance and unlike many mugs on think the glass really elevates this range to all on-the-go food.” the market, these are easy to open with one feel more high-end and far from the plastic hand and guaranteed leak proof.” world. They’re really appealing to a fashionAnother brand targeting ‘coffee on the go’ conscious consumer thanks to the on-trend is Aladdin with its new Barista Collection of designs, and make perfect gifts. We think stainless steel travel mugs featuring a consumers are going to be carrying around these water bottles almost as a new style accessory, and not just a practical and Collapsible and packable savvy choice.” Firmly nailing innovation and functionality on the head are Soma glass bottles, distributed by Auteur Stojo collapsible travel cups that pack down into a compact disc, and then pop up when you need a hot or cold drink. have also been a big hit with consumers as “These are one of our most popular products at the moment,” Kirstie Pendry, marketing associate for says Kirstie Pendry, marketing associate for Auteur, distributors for Stojo. “Something we are really excited to launch at Spring Auteur has noted. “We have definitely Fair is the Stojo bottle, with all the noticed trends in terms of the materials features we love about the Stojo collapsible travel cup, so you can which customers want their products to be take your water with you on the go.” made of, and they must be sustainable, biodegradable and recyclable. There’s been Left: The Stojo travel cup cleverly packs down for the ultimate in space-saving. a big increase in demand for glass, which is good for Soma.” PROGRESSIVE
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Hydration and Food on the Move.qxp_Food and Drink Storage 10/12/2019 13:39 Page 32
Social media superstar and best-selling author Joe
Hydration
Wicks is once again taking the cookery world by storm with the launch of his new kitchenware range in 2018. The man behind Lean in 15, is now making it even
& Food
easier to cook quick, healthy meals and ‘Prep like a Boss’ with his range of simple, fun and practical kitchenware. Staying hydrated is one of the best things you can do for your overall health and the five range of water bottles in various colours and materials (from glass to stainless steel) not only means you will drink
ON THE MOVE
more but they look great too. Meyer Group T: 0151 482 8027
SIGG Switzerland is your one stop for your hydration needs, with over 110 years of expertise it designs and manufactures to the highest standards on the market. With SIGG’s product portfolio covering glass, plastics, aluminium and stainless steel in up to date fashion colours, it can cover all hydration on the go needs. The new range of Swiss designed Travel mugs has just launched in two sizes and three colours giving you a premium travel mug for your customers. SIGG T: 01284 774739 W: www.sigg.com/uk Healthy eating and hydration on-the-go is now a staple for most people, but many of the products out there do not deliver practical results for consumer demand. Be it a solution sized to store a fresh baguette, a container to separate salad items and sauces, or a dual lunch box for a sandwich and afternoon snack. Addis however, has developed a quality mix of product at great value prices to meet these consumer demands. Pictured is the Clip & Go series by Addis, which has just won gold award for Best Baby On The Go Product at the Mums Choice awards. Addis T: 01656 66 44 55 W: www.addis.co.uk Keeping water cold for 24 hours, and drinks hot for 12 hours, the new Polar Gear stainless steel Orion bottle comes in four colours; matte grey, matte blue, metallic pink or white glitter. The advanced double-walled vacuum insulates drinks regardless of the outside temperature, and makes for fresh tasting water. Find co-ordinating Polar Gear water bottles, lunch boxes and insulated bags online. DNC UK is proud to have been creating high quality reusable products for over 20 years to encourage sustainable lifestyles for all the family. DNC Tala Push and Push range
T: 0845 2932793
is perfect for Food on the
E: customercare@polargear.com
move. With its Unique
W: Polargear.com
leakproof locking system, simply push tabs to open. The boxes are 100% Leak proof, microwave safe, dishwasher safe and freezer safe. All boxes are long lasting and BPA free, with heat resistant wings that stay cool when your food is hot, so easy to retrieve from the microwave. Now all with extra strong bright colour coordinating lids and available with integrated cutlery. George East Housewares T: 01225 859635 W: www.george-east.com
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Hydration and Food on the Move.qxp_Food and Drink Storage 10/12/2019 13:39 Page 33
Hydration
New from Zoku is the Neat Stack™ collection of nesting food storage containers from Burton McCall – these containers will save you
& Food
much needed space in the kitchen cupboards. Each of the four sized containers come with its own colourcoded band to help you find the size you need. The leak-proof lids seal food in and the freezer pack sits neatly
ON THE MOVE
inside to keep items fresh. Burton McCall T: 0116 234 4611 E: sales@burton-mccall.com
The new Polar Gear Chiller Lunch Box contains everything for fresh food to go. With two layers, reusable cutlery, ice board and sauce pot, this is perfect for lunch on the go. The lift out tray separates food without the need for single-use food wrap. Find co-ordinating Polar Gear water bottles, lunch boxes and insulated bags online. DNC UK is proud to have PHA KitchEssentials has two brands which meet the needs of the Food on the Go market – Stasher and Packit. Each Stasher bag has a patented
been creating high quality reusable products for over 20 years to encourage sustainable lifestyles for all the family. DNC
airtight Pinch-Loc™ seal which means
T: 0845 2932793
they can be used with foods and even
E: customercare@polargear.com
liquids with no risk of spillage.
W: Polargear.com
Pictured is the latest design, Stand Up (its flat base makes it perfect for soups at work!) The Packit range of foldable and freezable lunch and wine bags are versatile for use throughout the year. PHA KitchEssentials T: 0151 651 2265 E: sales@phassocs.co.uk W: www.phakitchenessentials.co.uk
These straws from Huski Home are made from 100% bulrush stems, meaning they are fully renewable, disposable and compostable. They don’t go mushy or soggy, are fully food-safe, gluten-free and non-toxic, and contain no preservatives or colourings. Each pack contains 50 straws. Huski Home W: www.huskihome.co.uk
Pictured is the Aladdin Latte Leak Lock™ Mug from Burton McCall - the perfect mug to enjoy your home and officemade espresso based drinks that doesn’t spill a drop. Dishwasher safe, BPA free and the perfect size to fit under most coffee machines. The leakproof flip lid will lock in flavour and aroma for longer. Available in a variety of colours. Burton McCall T: 0116 234 4611 E: sales@burton-mccall.com
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What's Cooking in colours and patterns.qxp_50-51 11/12/2019 09:04 Page 34
What’s Cooking?
IN COLOURS AND PATTERNS? Four different retailers reveal bestselling housewares that are colourful or patterned. Caroline Gregory, owner, Cookmate Worcester Full of aspirational and functional cookware, it’s been said that if it’s not sold in Cookmate then it’s not worth having! The Cookmate Cookery School is above the shop.
Garlic Twist from Fosseway Trading
This sells all year as it is simply a great gadget.
Swiss Peeler from Kuhn Rikon
An absolute staple that is a bestseller by volume and takings. It comes in bright and ‘jelly’ colours and all sell well.
Napkins from Ambiente
We stock a wide variety and, in the run up to Christmas, we have themed each side of our spinner with a different colour scheme.
Renshaw Icing from Culpitt
Culpitt is one of our biggest suppliers with a delivery every week – we sell huge volumes of coloured icing.
Terraillon Macaron Kitchen Scale
These colourful electronic scales look good and are great quality. We have been selling them on a promotion, which has done really well. With a mix of designs, these last a long time and can be put in the washing machine or dishwasher. People recommend them to their friends.
Kilo EuroScrubby from CKS
Left: Great looking Macaron kitchen scales from Terrailon, available in an array of colours
Right: the Garlic Twist from Fossway Trading is a great little gadget for the kitchen - easy to use and a colourful addition to the kitchen.
Ione Crossley, co-owner, Salamander, Wimbourne Based in Dorset since 1993, Salamander Cookshop has built a reputation for its excellent product range and superb customer service. It was taken over by Ione and David in March.
Chilly’s Bottles
We stock a good range of these high quality bottles and take customers’ personal orders for particular colours and designs. They come in a nice storage/gift box. Chilly’s major advertising campaign is also boosting sales.
Mills and Stoneware from Le Creuset
Customers are coming back to buy more of these brightly coloured mugs and stoneware as word has got round that we are stockists. We have also had a good offer on the lovely coloured mills.
Turtle Grater from Eddingtons
This looks fun – it’s a nice gift and (at this time of year) stocking filler.
Cookie Cutters from Anniversary House, Eddingtons and The Rayware Group
We have a wide collection of colourful cookie cutter including all sorts of shapes from pineapples to lions, and from dragonflies to dog bones. Bright cheerful patterns for washing up, cleaning or scrubbing veg - these sell the whole year round. The sloth design and the woodland design have been particularly popular this year.
Kilo EuroScrubby from CKS Aprons from Ulster Weavers Right: Chilly’s Bottles make great gifts for all occasions - with so many colours, patterns and designs to choose from, there’s a bottle for all tastes.
Right: The Kilo EuroScrubby from CKS can be used for a mulitude of tasks - from washing up, cleaning or scrubbing veg, every task is covered.
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What's Cooking in colours and patterns.qxp_50-51 11/12/2019 09:04 Page 35
What’s Cooking? Punit Shah, owner, Cook’s Boutique, Letchworth One of the Most Promising Newcomer finalists in the Excellence in Housewares Awards 2019, Cook’s Boutique celebrates its first year and has built up a loyal customer base thanks to its excellent customer service.
Kilo EuroScrubby from CKS
This is our number one bestseller – it’s a good price and it does what it says!
Smidge Coffee Cups from Horwood
The larger cup is the most popular for us. They are well designed and nice colours.
Colourworks Utensils from KitchenCraft
These make an impactful display thanks to their bright colours.
Tea Towels from Ulster Weavers
The beekeeper design is currently really popular.
Charles Viancin Silicone Lids from Dexam
Useful and bright additions to any kitchen, the poppy designs are the bestsellers. We have a demonstration unit that shows customers how good they are.
Microplane Zester from Burton McCall
These have different coloured handles – a nice design from the well-known brand that people see used on tv.
Left: Great for displays and brightening up the kitchen, KitchenCraft’s Colourworks utensils bring fun and function to cooking.
Right: The Smidge Coffee Mugs from Horwood making that morning coffee run easy and ecofriendly too!
Eunice James, manager, JP & Sons, Dolgellau Dolgellau’s only department store - this family run hardware, home and garden shop has a kitchenware department on its upper floor.
Aprons from KitchenCraft
We are in a rural area and the hen and sheep designs are particularly popular.
Dolgellau Placemats and Coasters Silicone Splatter Guards from KitchenCraft Kitchen Mats from William Armes
We have an exclusive range featuring local pictures which are bestsellers – visitors and locals love them and send them to friends and family who are abroad. These are colourful and very useful for cooking.
Colourworks Reversible Chopping Boards from KitchenCraft Kitchen, Cleaning and Outdoor Gloves from Marigold
These have different coloured edges so people can buy different colours for different food types.
Patterned mats for the kitchen or hallway don’t show the dirt so much!
A staple seller – yellow gloves for the kitchen and blue, with a long sleeve for the bathroom. Left: KitchenCraft Silicone Splatter Guards are great items for the kitchen and make frying food safer and cooking stews cleaner. Availabe in an assortment of colours.
Below: The exclusive Dolgellau range - including placemats and coasters - on display at JP & Sons.
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HousewaresNews.net is the online resource for the entire housewares sector. From the publishers of Progressive Housewares, and the organisers of The Excellence in Housewares Awards, this e-newsflash portal and website delivers and is the hub of the very latest news, views and analysis from across the housewares sector – covering both supplier and retailer aspects of the trade. With an expertly qualified email subscriber base of 3547 (and rising) readers, the twice-weekly newsflash lands directly in the inboxes of everyone in this fastpaced sector. A modern, easy to navigate website provides a central resource for the trade too, offering pithy news, indepth articles, an industry jobs board, retail analysis, digital issues of Progressive Housewares, and much, much more. All advertising on the website is duplicated to each and every newsflash, giving advertisers huge visibility and a direct connection with retail buyers for a whole calendar month. HousewaresNews.net is published by housewares sector experts, for housewares trade experts. To sign up for the HousewaresNews.net newsletter please visit www.HousewaresNews.net
Advertising and commercial opportunities: John Barry advertisement manager johnb@max-publishing.co.uk Rob Willis publishing director robw@max-publishing.co.uk Editorial and content opportunities: Jo Howard editor joh@max-publishing.co.uk 32_HW_Nov_Dec 2019.indd 32
09/12/2019 10:51
WC Colours Patterns & Prints.qxp_Layout 1 09/12/2019 15:52 Page 39
WHATS COOKING IN
COLOURS &
Great dishes start with great tools. Please your inner chef with this cute nesting set from Brabantia’s new Tasty+ collection - two mixing bowls, a colander and a juicer in these bang on trend colours. Everything you need for your kitchen in a complete space saving set. Nice to give and nice to get. Brabantia UK T: 01275 810600 E: sales.uk@brabantia.com
The OPTISTEEL range from Prestige features the unique Optiair technology for optimum heat control. Constructed using long lasting, high performance stainless steel, this Prestige premium cookware range is extremely durable on a high heat including the pan handles and is also oven proof up to 230°C/455°F/Gas Mark 8. All the products within the range feature a sleek and attractive metallic finish with stylish stainless steel handles. The OPTISTEEL range is dishwasher safe, suitable for all hobs including induction and comes with a ten-year guarantee. Meyer Group T: 0151 482 8027 E: cholland@meyeruk.com
Perfect storage from T&G, the featured “City” collection has an on trend geometric and sophisticated design and is made from earthenware, with tight fitting rubber seal lids, unique and individual. T&G’s offering of free standing practical pieces is available in this striking design, adding character and definition, as well as practical storage solutions for a kitchen pantry and interior. The range includes store jars, utensil jar, butter dish, spoon rest, salt and pepper shakers, three dip dishes and egg cups. T&G T: 01275 841841 E: sales@tg-woodware.com W: www.tg-woodware.com
Le Creuset’s Flavour Revival campaign boasts a rich and decadent colour palette to add a touch of elegance to the kitchen. Comprising of Le Creuset’s new shade Ultra Violet teamed with classic Cerise, Satin Black and Marine, the Flavour Revival colour palette epitomises opulence and is sure to make every dish a showstopper. With shades linked with the grand nature of the Art Deco era, feel inspired by this curation of colours, guaranteed to bring new age and glamour to enrich your cooking and dining. Le Creuset T: 01264 343909 W: www.lecreuset.co.uk
Opinel’s Fifties kitchen knife set provides all the essential small knives to make every day cooking so simple and enjoyable. Crafted with Opinel’s long history and French craftmanship in mind, these quality kitchen knives are perfect for any cooking enthusiast. This great set includes Opinel’s No.112 Paring knife, No.113 Serrated knife, No.114 Vegetable knife and the No.115 Peeler. Whitby & Co T: 01539 721032 E: sales@whitbyandco.co.uk W: www.whitbyandco.co.uk/ph19p
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New Products .qxp_Layout 1 11/12/2019 12:44 Page 38
New
Illustrator Jennifer Rose brings nature to exclusive ranges of Lesser and Pavey quality
Products
ceramics this spring. Introducing the new Jennifer Rose range that captures the uniqueness of nature, wildlife through art and will be on show to buyers at the January Harrogate fair in the International Centre on Stand A6 and at Birmingham NEC in Hall 3 stand N20-P21. Lesser & Pavey T: 01322 279225 E::sales@leonardo.co.uk W: www.leonardo.co.uk
Huski Home’s new Picnic basket style lunchboxes are made using biodegradable Rice Husk. They’re great for taking food on the go and have two separate compartments that combines can hold up to 1150ml. Available in Duck Egg, Rose or Pistachio, the flip handles make this box easy to carry and looks super stylish too! Huski Home W: www.huskihome.co.uk
Introducing the new range of glass Introducing the new Chef Collection™ from
bottles from T&G, easy to clean and
Lodge. Exclusive to the bricks and mortar channel
re-use, these glass bottles are
this chef-inspired, premium line of cast iron
perfect for keeping water chilled,
cookware is designed to last a lifetime. From
smoothies fresh, storing freshly
kitchen to table, this collection combines the 120+
made gazpacho or even keep your
year heritage with a modern design to elevate
milk fresh. Glass bottles keep liquids
your cooking experience. Seasoned and ready to
clean and fresh, preserve taste and
use for a natural, easy-release cooking surface.
as a result are better for your health.
Ergonomic handles for improved control and easy
Glass is a fully recyclable material
lift and spatula friendly sloped sidewalls.
which provides great environmental
Eddingtons
benefits, reduces climate change
T: 01488 686 572
and saves precious natural
E: sales@eddingtons.co.uk
resources, it can be recycled over
W: www.eddingtons.co.uk
and over again! T&G’s T: 01275 841841 W: www.tg-woodware.com
For a fabulously fun way to start the day Tramontina’s new breakfast collection is sure to brighten up every morning and add to the enjoyment of the most important meal of the day. Set to launch at Spring Fair the collection includes mugs, plates, bowls, cutlery and placemats in a mix of materials and featuring vibrant feel good colours, patterns and typograohy to get your day off to a fun flying start. Tramontina UK T: 020 3176 4557 / 020 3176 4558 E::contact@tramontinauk.com
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New Products .qxp_Layout 1 10/12/2019 12:27 Page 39
New Products New Purezza glass storageware from Tramontina is not only highly practical but also very stylish with three different sizes of containers which can be neatly stacked on top of each other where space is of a premium. The glass containers allow for the contents to be easily identified and plastic vacuum lids ensure the tightest of seals to keep contents fresher for longer. Available gift boxed as a set of three or gift boxed individually. Tramontina UK T: 020 3176 4557 / 020 3176 4558 E: contact@tramontinauk.com W: www.tramontina.com
Stylish and understated, Tala’s new Indigo & Ivory range combines vintage charm with a classic colour palette for a look that will compliment any kitchen. There’s something for everyone in the range - It would make for the perfect gift for anyone from the novice baker to someone looking for timeless kitchen décor. Why not go one step further and bake your loved-ones homemade gifts this year – and package them inside the beautiful Set of 3 Cake Tins from the range. George East Housewares T: 01225 859635 E: info@george-east.com W: www.george-east.com
The premium, exquisitely elegant Master Series Set includes the iconic long and slender Zester and the Extra Coarse Paddle Grater. The stylish utensils feature a chic walnut handle and a sturdy stainless steel
Introducing the new All-In-One Series - Taking the best features
frame. Made in the USA and expertly
from the most popular boards and combing them to create the
engineered, the ultra-sharp
new All-In-One board; non-slip feet in the corners, a generous
photo-etched blades
juice groove on one side, knife friendly, dishwasher safe, thin
behave
profile and lightweight. Available January 2020 in both natural
like super sharp
and slate, in four popular sizes.
knives that perfectly
Eddingtons
grate citrus fruits,
T: 01488 686 572
parmesan and other
E: sales@eddingtons.co.uk
hard cheese, chocolate,
W: www.eddingtons.co.uk
ginger, garlic and nutmeg. With minimal pressure, the food slides quickly and easily from the blades without tearing to release natural aroma and flavour. Burton McCall T: 0116 234 4611/4622 E: microplane@burton-mccall.com
Introducing the new William Morris range that captures the original designs, class and quality of the artwork and presents these desirable illustrations in practical forms for the home. On show to buyers at the January Harrogate fair in the International Centre on Stand A6 and at Birmingham NEC in Hall 3 stand N20-P21 this new range ‘Compton’ with its dark blue background and feature baby blue leaf design surrounds new ranges of tinware, fine ceramics and true environmentally friendly bamboo items. ‘Golden Lily’ with its striking red and blue colouring will also be launched this spring. Lesser & Pavey T: 01322 279225 E: sales@leonardo.co.uk W: www.leonardo.co.uk PROGRESSIVE
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#HadenxPoodleandBlonde
www.hadenappliances.com
OBC_HW_Nov Dec 2019.indd 1
info@hadenappliances.com
01909 544 570
09/12/2019 16:49