October 2023
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WELCOME
EDITOR’S COMMENT Oct
2023
THE NEW N EC E CO C O HOMEWA WARE WAR EA AC CTIVIST TS S ®
ReBorn is dedicated to creating stylish homewares that fit beautifully into your home. All made in the UK from recycled materials.
Inset: (From left) John Barry, Katie RobertsMason, Rob Willis.
W
hat an absolute pleasure it was to welcome so many of you to the Excellence in Housewares Awards earlier this month, to celebrate not only the worthy winners of the retail, product and supplier awards, but also the industry as a whole. The quality of entries made the judging process harder than ever this year, so much so that we expanded the numbers in the finalists lists across the board as it was just impossible to whittle them down any further. That’s down to the wonderful product innovation and service from the suppliers across all categories, and the true brilliance of retailers across the board in our sector. The only change I would like to make to the EIH Awards, is to make the evening longer, so that I could get to chat to you all. But the PH team would like to thank you all for joining us, for supporting us, and for supporting one another in one of our favourite nights of the year. A big part of this issue of Progressive Housewares is to celebrate the winners of the awards and find out their initial reaction to their accolade, from overwhelm, to shock, to many happy words. I must also pay special mention to two of the evening’s winners. Firstly BHETA’s Seema Grantham, who won the Outstanding Achievement Award and was, quite rightly,
welcomed to the stage by a standing ovation from the audience. Seema’s acceptance speech was rounded off with one of her famous ‘Seema’s selfies’ with all of the guests behind her. Congratulations Seema. Another highlight of the evening was Lakeland’s Malcolm King, who won the Retail Employee of the Year. Malcolm has been working for Lakeland for 50 years, and PH was lucky enough to sit down with him and find out more about his long career. Turn to page 86 to read about it. Elsewhere in the issue, we take a closer look at the knives sector from page 74, finding out what innovation there is in the sector and what suppliers’ top tips are for retailers in this area. We also look at the cleaning, utility and storage sector from page 60, finding out the latest trends, new products, and what factors affect consumer purchasing decisions in the sector. And as we head into the all-important Christmas trading period, we find out how retailers are feeling ahead of the season and what their expectations are during the difficult trading conditions. Enjoy the issue and as always, keep in touch with all of your news, views and opinions. We love to hear from you.
Kaie Robes-Mas
Trransforming sustainability in the T homewares industry. www.reborn.homes
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MEET THE TEAM
editor KATIE ROBERTS-MASON
group editor SAMANTHA LOVEDAY
editorial director JAKKI BROWN
editorial contributor SUE MARKS
publishing director ROB WILLIS
creative director MARK GRAYSON
advertising manager JOHN BARRY
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PROGRESSIVE
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HOUSEWARES
UK DU: 02.10.2023
FRANKFURT / MAIN
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CONTENTS
WHAT’S
INSIDE 7-15 News
17
BHETA news
78
19
BIRA news
24
26
Brand profile: Salter
72-73
Company profile: Benross
74
20-21
Company profile: Scrub Daddy
23
Retail face to face: Lakeland’s Malcolm King
24-25
Market focus: Cutting edge
26-27
Company profile: Wüsthof
Brand profile: Baker’s Secret
62
68-69
Holly Wilson’s from the frontline
Company profile: Lifetime Brands
Excellence in Housewares Awards gallery
28-59
Excellence in Housewares Awards winners
76-77
78-80 88-89 91
Shelf portrait: Cookmate Worcester
92-93
Food for thought
62-63
88
Market focus: Cleaning, utility and storage
68
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PROGRESSIVE
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NEWS TOP STORY
Divertimenti is the gia UK winner Divertimenti was announced as the gia UK winner 2023/24 at the Excellence in Housewares Awards at the Royal Lancaster London last month. The store, which was also a finalist in the Excellence in Retail Display – Independent category, took home the award, winning a trip to Chicago for the Inspired Home Show in March 2024. During the show, Divertimenti will also be awarded its trophy at the gia awards night. The gia (Global Innovation Awards) programme is organised by the
International Housewares Association and the Inspired Home Show, with Progressive Housewares and Housewaresnews.net as the UK sponsor. The programme has been celebrating housewares retailers around the world since 2000. Divertimenti will now compete for a Global Honoree Award. Five of the awards are presented each year and are judged by a panel consisting of gia’s retail experts and international magazine editors, with submissions from over 30 countries.
Above: Divertimenti’s general manager, Jason Somers, receiving the UK gia Award from Sarah Selzer of the IHA’s UK office, along with host, Jake Lambert.
Gareth Till joins Bodum As Bodum approaches its 80th anniversary in 2024, the business is reenergising its UK presence. Spearheading this move along with third generation Bodum family member, Peter, is Gareth Till, who has joined as country manager UK from simplehuman, where he was retail sales director EMEA. Gareth’s brief is to regain category advantage in coffee and tea and ‘put Bodum back in its rightful place as the go-to innovator in the category,’ he said. Gareth continued: “I’m thrilled to have joined such a well-known and Above: Gareth Till, country prestigious brand as Bodum, being given this opportunity to lead and manager UK, Bodum. contribute to the growth and success of a business committed to quality, sustainability and design excellence.” Peter Bodum continued: “We are very excited to welcome Gareth to Bodum and get started on reshaping a market that has been incredible for us over many years. We see that there are many opportunities in the UK that we need to work on and we believe with Gareth leading our new team it will bring back some strong relationships. Bodum was established in Copenhagen in 1944 by Peter Bodum senior. Jorgen Bodum, son of founder Peter, took over in the 70s, then moving to Switzerland, placing the business at the heart of Europe. Bodum remains a family-owned company, and established itself on the international stage with the launch of the Santos vacuum coffee maker in 1958. It was the launch of the French Press Coffee Maker in 1974 which was arguably the product that made a real impact, especially in the UK. Peter continued: “Today our core is still coffee and the accessories that go with it, but we offer a wide range of other categories too including electrics, kitchen accessories and our famous double wall glasses.” The UK business has its HQ in Telford and Gareth is currently in the process of bringing on the sales team. He added: “I’m delighted we already have Andrew Gregory, who many retailers will know, signed up for our independent business. It’s a really exciting phase in the history of this incredible brand.”
Woodbridge Kitchen Company opens new store The Suffolk indie has opened a new premises called Aldeburgh Kitchen Company in the town of Aldeburgh. Owner Paul Venediger told the East Anglian Daily Times: “We have got a well established business in Woodridge and we have been looking for other opportunities along the coast because we know we can serve the community in Woodbridge and we felt there was an opportunity to do the same in Aldeburgh along this part of the Suffolk coast.” As the new store is smaller, there will be a free collection service for customers in Aldeburgh for items stocked in Woodbridge. Below: Woodbridge Kitchen Company has opened a second store in Aldeburgh.
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NEWS
Hyve Group reveals decision in response to Connect criticism Following on from exhibitor, visitor and trade organisation feedback concerning the new Connect meetings initiative which received a largely hostile response, show organiser Hyve Group has responded with the following statement. Spring and Autumn Fair and Glee has announced that its connections programme Connect will not be running in 2024 Above: Connect will not be running at 2024 shows. shows, while the business collaborates with the industry and key partners to create better shows and experiences for the future. Nicola Meadows, divisional managing director, Hyve Group said: “I would like to thank our exhibitors for reaching out to us with their candid feedback on this year’s Autumn Fair. As a business, our purpose is to help our customers to succeed by helping them meet with new and existing buyers. We understand better than most that face to face is the best way to make meaningful business connections, discover new products, and build relationships in the world of retail. We don’t take our responsibility – to help this community thrive – lightly. We know how important these shows are to the sector, much of which is made up of independent businesses which are the pride of the nation.” She continued: “I recognise that, during what are increasingly challenging times for everyone in retail, the introduction of Connect did not add value in the way we expected it to. Whilst for most the Autumn Fair was successful and produced great outcomes, it is clear that Connect became a distraction and cause of disruption. “Up to now, our shows have been highly reliant on an analogue format which has remained the same for decades. We introduced Connect with the aim of improving how buyers and sellers do business at our events in a way which makes the most of time and resources. We hold our hands up that we fell short on executing this at Autumn Fair. For that reason, we will not be running Connect in 2024 at Spring Fair, Autumn Fair or Glee.” Looking ahead, Nicola says there is an opportunity to provide the industry with a considerably better show which delivers increased return on investment through the smart use of data and technology. Exhibitors and buyers are invited to get involved to share their views and opinions by emailing SpringAutumnFairMarketing@hyve.group. Exhibitors have been contacted with full details on the adjustments to fees and contract details relating to both Spring and Autumn Fair 2024.
TOP STORY
Industry comes together to celebrate EIH Awards
Above: Execs headed to the Royal Lancaster London to celebrate the winners.
The winners of this year’s Excellence in Housewares Awards were announced at a glittering ceremony on 4 October at the Royal Lancaster, London, with hundreds of industry execs donning black ties and posh frocks for an evening of celebration. Following a champagne reception, sponsored by Burton McCall, the evening’s proceedings were kicked off by comedian, Jake Lambert, who played host for the event. A raffle was then drawn with some incredible prizes including a signed Owen Farrell England Rugby shirt courtesy of Bryan Clover, ceo of the Rainy Day Trust, A Smeg breakfast set, an overnight stay at the Royal Lancaster, a Kamado BBQ provided by RKW, £300 John Lewis vouchers from BHETA, a Salter Marino collection from Ultimate Products, a hamper from Le Creuset, dinner at The Ivy Group, courtesy of Createvents, a wine selection from Global Merchandising Services, and a bundle of Squishmallow toys from Jazwares. The raffle raised funds for industry charities, The Rainy Day Fund, and The Light Fund. The worthy winners were then announced, with the evening culminating in a standing ovation for BHETA’s Seema Grantham, who was awarded the Outstanding Achievement accolade for her wonderful work in the sector. Guests then enjoyed cocktails courtesy of Airtender, drinks from the OXO bar, a dabble on the casino tables in a bid to win a trip to the Inspired Home Show in Chicago, courtesy of Expose Travel, before heading to the glitter station to get more glam, and taking a selfie at the EKAU selfie wall. Turn to page 24 to see the photos from the evening, as well as a detailed run down of all the winners.
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NEWS TOP STORY
Tefal and Jamie Oliver celebrate 20-year partnership Celebrity chef, Jamie Oliver has been promoting home cooking with Tefal, providing recipes and quality cookware and kitchenware for 20 years. Joining forces in 2003, the collaboration has strengthened over the years, with an expansion from pots and pans, to all cooking categories in 2021, and from 13 countries to a worldwide scope. Jamie Oliver by Tefal offers beautifully designed pans, as well as top quality knives, bakeware and kitchenware, including the granite pestle and mortar Above: The partnership will continue that Jamie loves to use. to expand its portfolio into new categories over the coming years. In the coming years, the co-brand will continue to extend its portfolio into more categories. Since the partnership began, more than 30 million products have been sold in over 50 countries. The Jamie Oliver group achieved the B Corp status in 2020, and Group Seb is taking ambitious steps to make its operations carbon neutral by 2050, together leading the way to a better future. Jamie and Tefal moved all pots and pans to recycled material earlier this year, and has moved away from single-use plastics and polystyrene in packaging, in favour of recyclable materials. The brands also introduced products aimed at reducing washing up, such as the all-in-one pan and the big batch pan, which also encourages batch cooking, along with a recipe booklet, thus making the cost-effective cooking technique easier and helping reduce waste. Tefal also supports Jamie in his fight for better school food in the UK. This year, Jamie launched the Good School Food Awards, celebrating those who make a real difference in the school catering space and promote healthy eating. Jamie said: “It’s been a remarkable 20 years of cooking, creativity and collaboration with Tefal. I couldn’t be prouder of our achievements.”
Marks Electrical sales grow 24.8% The retailer has reported strong first half trading period with revenue of £53.9m for the six months to 30 September. During the period, Marks Electrical saw rapid growth in its premium next-day service offerings. A £1.2m investment in the vehicle fleet and distribution centre improved capacity and training facilities, including the development of the Marks Electrical Academy, preparing it for future growth opportunities. Marks Electrical also maintained its industry leading Trustpilot score of 4.8, reaching over 55,000 reviews with 95% of those reviews being four and five star, demonstrating its best in class customer proposition. During the period the retailer retained its robust net cash balance sheet, carefully managing inventory levels, investing in selected capex opportunities and closing the period with a further improved net cash position of £10.9m, up from £7.7m year-on-year. Mark Smithson, ceo, commented: “We’ve built on the good momentum delivered at the start FY24, with revenue growth of 24.8% against a major domestic appliances and consumer electronics market that is broadly flat in the first half of the year. “We remain focused on our full year targets and expect margin pressure to ease in H2 as we benefit from improved operating leverage during the peak trading period. “Our differentiated operating model, leading customer service and free next-day delivery provides a unique premium service proposition that sets us apart from the competition. I’m proud of our achievements in the first half and thank all of our colleagues for their commitment to developing and maintaining our superior customer offering, positioning us as the UK’s leading premium electrical retailer. “We’ve exited September with order growth of over 20%, made a strong start to October, and are laser-focused on maintaining our performance management discipline on revenue, profit and cash in order to grow sustainably and achieve our full Above: Marks Electrical has reported year targets.” revenue of £53.9m for the first half. PROGRESSIVE
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Tesco adds air frying cooking instructions to packaging Tesco has added air fryer instructions to some of its product packaging for the first time. Four lines of chilled potato products will now have labels featuring the air fry symbol as part of the back-of-pack cooking instructions. Following this, three new Tesco own brand frozen breaded chicken products will also feature the instructions. This marks the start of a major rollout over the coming months, which will see air fryer instructions on the back of more products including frozen chips and potato products, burgers and BBQ products, frozen bakery products, chilled bacon, sausages, chicken and salmon, chilled prepared produce and frozen and chilled party food. Breige Donahy, Tesco’s director of product innovation, commented: “We know our customers are enjoying experimenting with their air fryers for family favourites and new recipes. “Putting specific air fryer cooking instructions on packaging will help them get the best results, which is why we’re rolling this out across more than 100 own brand products. There’s also fun and exciting recipes to try on our Real Food page.” Above: Tesco will roll out more air frying instructions on its packaging over the coming months.
Eddingtons celebrates 70 years of Fissler pressure cooking Manufacturing in Germany since 1845, Fissler is celebrating a milestone of 70 years of manufacturing pressure cookers from its factory in Idar Oberstein. To celebrate the anniversary, Fissler is launching a limited edition collection of its famous VitaVit and Vitaquick pressure cookers. The anniversary edition is designed with reference to the fashion and colours of modern art of the 50s. The limited edition collection shines in its colour blocking design characterising the era. Manufactured, decorated and finished by hand in Germany, the collection is raising the pressure cooker bar for the next 70 years. To further mark this milestone, Eddingtons has engaged with Harrods to begin a month of celebrations in store. The third-floor lift landing area has been taken over by an exhibition of Fissler pressure cooking, celebrating the first advances by Fissler in the 1950s through to the modern, state-of-the-art anniversary editions launching with Harrods this month. In addition, cookery demonstrations took place in the Harrods Linley Kitchen during the first two weeks of October. Right: The 70th anniversary of Fissler is being celebrated in Harrods.
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NEWS TOP STORY
OXO unveils new branded fixture in John Lewis
Housewares pioneers sign up for Sustainability Conference
OXO’s newly installed Retail Evolution Fixture brings a premium kitchen environment to the John Lewis Oxford Street store, allowing consumers to imagine OXO tools in their own home, while Lift & Learn technology visually explains the story of selected tools. Located in a high footfall area, the island fixture is designed to make shoppers feel as though they are in a real kitchen environment. The fixture covers all key areas of OXO’s offering. Innovative lift & learn technology is featured in the instalment to deliver a new level of product interaction. Consumers are encouraged to interact with OXO products via sensor activation technology, which triggers the initiation and projection of video content. Max Viale-Sole, sales manager UK & Ireland, commented: “We want to showcase what makes OXO products better, helping consumers make more informed purchasing decisions. “The Lift & Learn technology is something we haven’t explored before as a brand, but we see it as a key driver for growth in the UK. This interactive experience ensures our customers can get a deeper look into our product features and benefits and what makes OXO products so different.” Maria Spagnuolo, EMEA brand manager at OXO, added: “We want consumers to recognise OXO as a pioneer in the housewares market, constantly striving to bring innovation and newness. The retail landscape has adapted and continues to evolve, so we’ve worked hard to meet the Above: The OXO island feature is in the centre of John Lewis Oxford changing needs of consumers with this new Street’s cookshop department. shopping experience. “We’re keen to learn from the data and analytics that come from the Lift & Learn technology, that will allow us to evaluate the success of products in-store and monitor customer preferences, supporting us in building on our marketing strategy based on real customer data.”
Dunelm reports record year of sales Total sales for the 52 weeks to 1 July, 2023, were £1,638.8 million, up 5.5% year-on-year, with 36% of sales occurring online, an increase of 1% y-o-y. Profit before tax for the year was down 7.8% at £192.7 million. Gross margin was 50.1%, which was in line with expectations. Dunelm’s active customers grew by Above: Total sales were up 2.8%, with improved customer retention during 5.5% year-on-year at Dunelm. the year, and the retailer opened three new stores, including one relocation. Looking ahead, Dunelm said it has been pleased with trading early in the new financial year, and although consumer behaviour remains unpredictable, its value proposition is resonating well and the company expects to see FY24 sales and PBT growth, driven by volume. Easing freight costs are supporting gross margin, while tight operational grip is helping to mitigate ongoing inflation in operating costs. Dunelm said it has ‘never been more confident’ in its plans to seize opportunities in the short, medium and long-term. Nick Wilkinson, ceo, commented: “In a period of extensive economic uncertainty, we have maintained our focus on enhancing our customer proposition, expanding our offer whilst staying fully committed to value and making every pound count. This has clearly resonated well with our customers, enabling us to continue growing both sales and market share. As ever, our amazing colleagues have been at the heart of this performance and I thank them all for their knowledge, personality, commitment and enthusiasm. “We are excited about our future growth opportunity and more confident than ever that our commitment to value and tireless focus on improving the experience for our home-loving customers will leave us well placed to deliver sustainable growth in the future.” PROGRESSIVE
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Leading names in housewares alongside major retailers will all be flying the flag for sustainability in business at this year’s Sustainability Conference (SiLC), which takes place on 8 November, 2023 at the Royal Geographical Society in London. Organised by the sustainability membership organisation Products of Change, SiLC 2023 is a one-day event, which will Above: SiLC will take place on 8 November at the Royal Geographical tackle some of the biggest Society, London. conversations in cross-industry sustainability, including incoming legislative changes, the development of new circular economic systems, and more. SiLC 2023 will once again be an in-person event, as well as being live-streamed to audiences around the globe. Tickets are available to book now at https://www.sustainabilityinlicensing.com/. Helena Mansell-Stopher, ceo and founder of Products of Change, said: “This year, SiLC 23 will be showcasing the solutions and answers to questions those in the housewares sector have been asking. “The narrative woven through each session this year not only provides attendees the thinking space for how to progress their own journeys with sustainability but presents some hugely exciting and defining technologies and solutions as to how commercial businesses can really start to move things forward.” Among those to have confirmed their attendance at SiLC this year will be the Natural History Museum which has been working closely with Dunelm in the development of its Conscious Choice label. “It was fantastic to be able to attend SiLC in person for the first time last year,” said Maxine Lister, head of licensing at the Natural History Museum. “Aside from the engaging panels and discussions on offer, it was equally valuable to be able to further expand on these discussions with other attendees between sessions. “We took a huge amount from the conference, much of which has since steered our own approach to sustainability within our own licensing programme.” SiLC 2023 will also play host to a session from Dayrize, a product impact measuring platform that has already been working with the likes of Pure Table Top to measure and score the environmental impact of products. “This year at SiLC, we’ll be talking about how technology can accelerate companies towards their sustainability goals,” said David Kilbey, global partnerships lead at Dayrize. “As the world around us changes and demands on impact transparency – from buyers, regulators, shareholders, and consumers, increase – it can be easy for companies to become paralysed by the task ahead. “But as the expectations on companies grow, so do the technology solutions that can provide a path for them to meet sustainability obligations, and even turn it into a competitive advantage.”
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NEWS TOP STORY
ReBorn launches exclusively in John Lewis The new sustainable homeware solution range, ReBorn, significantly reduced the need for virgin materials and breathes life into discarded materials. Working in partnership with Biffa, the UK’s leading sustainable waste management company, waste materials, consisting of wasted food packaging collected from Biffa’s factories, are ‘reborn’ and transformed into stylish and practical homewares in ReBorn’s Wiltshire factory. Above: Waste materials are transformed Every element in the ReBorn range into stylish and practical homewares in ReBorn’s Wiltshire factory. supports local industries and eliminates the carbon footprint associated with international transportation. The use of waste materials reduces carbon emissions by 79% compared to the conventional methods (analysis carried out by Brunel University, London). The ReBorn range initially comprises a selection of kitchen sinkside and home storage products, and launched exclusively into John Lewis stores nationwide and online at Johnlewis.com. Michelle McGuire, John Lewis buyer and partner, commented: “We are thrilled to be launching ReBorn exclusively at John Lewis. We’re always looking for new innovative and more sustainable products that align with our brand values.” Brian Walmsley, founder of ReBorn, added: “Almost 70 million homeware items are thrown away in the UK every year, many of which will end up in landfill, and we know that this is a major issue that retailers have been keen to address. “Through ReBorn, we wanted to tackle this problem and have created a brand that turns industrial waste into eye-catching homeware that elevates your kitchen’s aesthetic, delivering a more sustainable and circular approach that clearly resonates with consumers.”
Dexam employee celebrates 50-year work anniversary On Friday 25 August, Dexam held a surprise party to celebrate Philip Aslett’s 50th work anniversary. The current Dexam team plus others who have worked with Philip in the past, all gathered in the company’s showroom to mark Above: Phil joined Dexam at 19 years old. the outstanding achievement. Philip joined Dexam in 1973 as a warehouseman when he was 19 years old. At the time, he took home £20 a week and throughout the years, trained as a forklift operator. The company organised a surprise party to celebrate his time at Dexam and to thank him for his hard work and dedication. Philip commented: “Living locally and as a fresh faced teenager, I fell out of bed straight into Dexam for my 8.30 start and never looked back. Dexam has supported me throughout my years and it is a personal firm where people matter. I think that’s why I have stayed here for so long. It has been an honour to work with everyone past and present and have no plans as yet to hang up my hat.” Hugh Stewart, chairman of Dexam, added: “It is amazing to think that Phil has worked in Dexam for almost as long as the company has existed. What a wonderful association. The strength of any company is always its people – their enthusiasm, their experience and their ability to ride the ups and downs with equal resolve. Phil is just such a person, and his experience knows no bounds. “A huge thank you, Phil, and congratulations on your half century.”
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Ultimate Products launches European showroom in Paris The new European showroom was opened with a launch event last month, where the ribbon was cut by retail tycoon Theo Paphitis and Hajir Hajji, ceo of Action – Europe’s fastest growing non-food Above: The new Paris showroom opened with a launch event last month. discount retailer. The new showroom is spread across a 16,500 sq ft space at the Homexpo Paris showroom complex, where the anchor tenant is JJA, one of France’s largest home furnishing suppliers. The site, which is near Charles de Gaulle airport, is ideally located for hosting both existing and prospective customers across France and Europe. To support the showroom’s activities, Ultimate Products has appointed a new sales team in Paris, which joins the group’s other international sales teams in Germany and Poland. Previously, the group operated a Cologne showroom, which was hugely successful in achieving traction and growth in Germany, a market which now represents around 30% of the group’s European sales. The group’s aim is to achieve a similar level of penetration within the French market. Ultimate Products currently derives approximately 30% of its revenues from European countries (population c.477 million), where it has a much lower penetration than the UK (population c67 million). The group sells £1.72 of product per capita in the UK and around 80% of British households own at least one of its products. Simon Showman, chief executive of Ultimate Products, commented: “I am massively excited to have opened a European showroom in Paris, which I am confident will help us grow our presence in the sizeable French market. Our products are already present in most UK households and I firmly believe that they will be just as attractive to retail partners and consumers in France, as well as the wider European market more generally. “I would like to extend a warm welcome to our new team in Paris, who will be invaluable in helping us to achieve our ambitious growth plans.” Rob Willis, director of Max Publishing and publisher of Progressive Housewares Magazine, said: “It was an honour to be invited to join Ultimate Products at their Paris showroom. I have attended a fair amount of openings in my time, but this really was something special not just in terms of the layout and thought given to product display for visiting retailers, but the event itself really was a celebration of the business, its great brands and great partners.”
HOUSEWARES
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17 BHETA_GF.qxp_23 22/10/2023 16:47 Page 1
Consumer Brands joins BHETA to promote Morphy Richards
Below: Consumer Brands has joined BHETA as the new official licensee of Morphy Richards in the UK.
Consumer Brands, which has been set up to run the Morphy Richards SDA brand in the UK, has joined BHETA. The company has been created by the team that looked after SWAN within the RKW family. Marketing director, David Foulstone said: “We are delighted that we are now the official licensee of Morphy Richards in the UK. With 86% brand recognition, Morphy Richards represents the best of British design, and that is the legacy we are continuing today. The products are innovative, designed for life and built to last.” Seema Grantham, BHETA’s sector manager for housewares and small domestic electricals added: “This is really exciting for housewares in general and of course, for BHETA. Morphy Richards is an industry-leading global name and a great British brand. I look forward to working with the team.”
BHETA to host US webinar including the Inspired Home Show BHETA is to hold a webinar on Wednesday 25 October at 2pm with the International Housewares Association (IHA), looking at opportunities in the US housewares market and in particular, the Inspired Home Show in Chicago. The IHA is a non-profit trade organisation that is committed to maximising the success of the home and housewares industry. This session will cover: • Details of the Chicago Inspired Home Show in March 2024, from IHA president and ceo, Derek Miller. • Information on the size and scope of the US housewares market with Joe Derochowski, vice president – Home Industry Advisor, Circana. Above: The webinar will explore opportunities at • About the US housewares market, with Peter Gianetti, the Inspired Home Show in Chicago. editor in chief for Home Page News. • Practical support and advice on selling in the US, with Michael Murray. • Q&A The webinar is aimed at all BHETA housewares members with an interest in trading in the US and understanding opportunities at the show. Seema said: “The US market is a big export opportunity, and the Chicago show is a great way to make inroads. I urge all suppliers to diarise this event now.”
Sebo joins BHETA High-end vacuum cleaner company, Sebo, has joined BHETA. Started in Germany in the late 70s, Sebo UK launched in 1981. The world's largest manufacturer of commercial upright vacuum cleaners and boasting a presence in over 20 countries, Sebo is a family business with a real care for design and manufacture. Sebo has become an established brand name in the UK retail market, winning accolades from consumer magazines including Good Housekeeping, WHICH?, Ideal Home and many others. Available online and via a network of retailers, all Sebo vacuum cleaners are of anti-allergy design, endorsed by the British Allergy Foundation. The brand, based in High Wycombe, is also well known for its charity affiliations including The Pink Ribbon Foundation. Above: Sebo has been operating Seema Grantham, BHETA’s sector manager for housewares, said: in the UK for over 40 years. “I am delighted to welcome Sebo to BHETA. It is a top quality small domestic electrical brand, and I am sure Sebo’s knowledge of the UK market will bring a great deal to the table.”
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Supply chain webinar planned with Ecovadis BHETA is running a webinar on Tuesday 31 October at 10am, looking at how suppliers can improve supply chain knowledge using the EcoVadis assessment. EcoVadis is one of the world’s most trusted platforms of business sustainability ratings, intelligence, and collaborative performance tools for global supply chains. The speaker will be Henry Gui, general manager of HQTS, a leading global thirdparty quality control service provider, dedicated to solving quality issues and creating a more robust supply chain. His presentation will be followed by a Q&A session. The webinar is aimed at professionals wanting to extend their ESG and Ecovadis knowledge in the supply chain and manufacturing area, and will cover the core four pillars of the EcoVadis assessment; The pathway to securing certification; An overview of the scoring methodology; and Effective strategies for efficiently managing documentation constraints and sharing case studies. HQTS was founded in 1987 in China with regional offices in Vietnam, India, Turkey, South Korea, UK and Japan, and multiple service locations around the world. It has a global reach, including a network of technical experts spanning more than 40 countries, accredited product testing laboratories in key manufacturing regions and accreditations from international regulatory bodies. Both webinars are for BHETA members. Non-members who are interested in experiencing a BHETA event are welcome to have a ‘taster session’, on the condition they are happy to have a membership chat with housewares and small domestic electricals sector manager, Seema Grantham.
Get ready for an enjoyable baking experience with our kitchenware picks From novice to expert bakers, our range of kitchenware has got you covered. From meal prep to outdoor cooking, we’ve got you covered for all your baking adventures.
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Regaining safety on the high street In recent times, retail crime — encompassing theft and aggravated behaviour — and has cast a looming shadow over our nation's shopkeepers and e-commerce entrepreneurs. This menace seems to be growing at an alarming rate, with signs pointing to organised criminal involvement. As we delve into the depths of this issue, it becomes evident that swift and coordinated action is needed. Inset: Andrew Goodacre, ceo, BIRA We cannot ignore the stark reality - that retail crime, both in physical stores and online, is on the rise. In the past 12 months alone, theft in physical stores has surged by a staggering 27%. The online sphere, while less easily quantifiable, does not appear to be exempt from this disconcerting trend. What makes this situation even more alarming is the apparent organised structure behind these criminal activities. For far too long, retail crime has operated as a low-risk, high-reward venture for criminals. It's an unfortunate reality that these offenders often do not even need to break in. The boldness of these acts is matched only by the audacity of criminals who seem to act with impunity. This not only erodes the confidence of business owners, but also raises questions about the priorities of law enforcement agencies. Recognising the gravity of the situation, we have been proactive in our pursuit of solutions. BIRA has engaged with key figures and stakeholders to shed light on the urgent need to address retail crime. Our actions include meetings with influential voices in government, such as Chris Philp, the police and crime minister, and Kevin Hollinrake, the small business minister. We've also had collaborative sessions with chief constables, community inspectors, and police and crime commissioners, to advocate for a unified approach. Attentively listening to the voices of retailers from every corner of the country, we aim to understand their unique challenges. Additionally, we have initiated the establishment of an All Party Parliamentary Group dedicated to addressing retail crime and ensuring the safety of our high streets. Joining our voice with others through co-signed letters to relevant authorities, we have urged immediate action. To effectively combat the surge in retail crime, we have identified several key demands: • Streamlined reporting systems. We urge the implementation of easier reporting systems that enable businesses to document and report crimes promptly. The efficiency of these systems can significantly impact the response to these incidents. • Enhanced police response. It is crucial to see a marked improvement in the response rate from law enforcement agencies. When retailers report crimes, they should have confidence that their concerns will be addressed swiftly. • Clarity on evidence. Clarity is essential when it comes to the type and sources of evidence needed for a comprehensive investigation. This clarity ensures that cases are thoroughly examined, leading to better outcomes. • Increased police presence. With the addition of more police officers, we call for a visible police presence on high streets. This not only deters potential criminals but also reassures retailers and customers alike. • Stronger sentencing. To act as a genuine deterrent, we need to see stronger sentencing for individuals convicted of retail crimes. A robust legal response sends a clear message that such activities will not be tolerated. • Community banning orders. We advocate for the more effective use of community banning orders to address repeat offenders. These orders can help keep perennial perpetrators away from retail establishments. • Funding for rehabilitation. Many offenders, as we have observed, have underlying issues such as substance abuse. We call for increased funding for rehabilitation programs aimed at addressing these root causes. Lastly, but by no means the least, we encourage every shopkeeper, whether in a physical store or online, to report each and every incident. By doing so, we not only protect our businesses but also provide authorities with a clear and stark view of the reality of retail crime in 2023 and beyond. Reporting empowers us to drive change and ensure the safety and prosperity of our retail landscape.
Andrew Goodacre, ceo, Bira (The British Independent Retailers' Association) PROGRESSIVE
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Above:
Inset: 280 of Wilko’s stores will be boarded up and empty across the country.
BIRA urges swift reopening of Wilko stores Retail trade association BIRA has called for the speedy reopening of the 280 former Wilko shops that closed following the company's recent administration. Since the administration in August, several major retailers have acquired former Wilko sites, signaling a positive development for high streets across the UK. Poundland, in particular, has purchased 71 of these locations and has already opened 10, planning to open an additional 10 soon. B&M has also purchased 51 Wilko stores, and it’s anticipated that news will be released in November regarding which locations will be reopened and when. The Range, in a £5 million deal, has also shown its commitment to bringing life back to empty Wilko premises. However it still leaves 280 empty and boarded up shops across the country. Andrew Goodacre, ceo of BIRA said: "We recognise the importance of reoccupying these vacant retail spaces as swiftly as possible to revitalise high streets and local communities. As independent retailers across the UK face ongoing challenges, the reopening of these empty stores will undoubtedly have a positive impact. "Boarded up shops are a blight on the high street landscape, especially prominent sites such as these. Vacancy rates on the high street are already high at 13.8% so we need landlords and local authorities to be creative and bold to bring these shops back into use. This year we have already highlighted successful regeneration projects where either rents or rates (or both) have been reduced to bring empty units into use, with longer term benefits. "ONS figures still show that 70% of shoppers still want to shop on the high street, and entrepreneurs still want to trade in physical stores but we need to remove some of the barriers. We should also look at opportunities for leisure, culture and hospitality options – repurposing does not have to focus on retail.”
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BRAND PROFILE: BAKER’S SECRET
Are your customers ready to embark on a baking journey like never before? Look no further than Baker's Secret, the ultimate destination for all passionate bakers. With its unwavering dedication to quality, safety, and comfort, the brand has earned the trust of kitchens worldwide.
THE SECRET INGREDIENT
Inset: Baker’s Secret takes great pride in its Cast Aluminum Fluted Tube Pan Collection.
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et ready to discover a world of products that meet the most rigorous quality standards, designed to elevate baking games to the highest levels. Here we dive into the main features that make Baker's Secret the go-to choice for bakers of all levels.
Designing for durability and safety Baker's Secret bakeware is designed to be durable and safe, free from harmful substances like PFOA, PTFE, BPA, and Cadmium. The company prioritises stringent quality standards to provide a safe baking environment for consumers.
Beautifully designed cake molds for special occasions Baker’s Secret takes great pride in its Cast Aluminum Fluted Tube Pan Collection. They offer visually appealing shapes and exceptional functionality, ensuring even baking for cakes that leave a lasting impression on any occasion.
Versatile bakeware sets for every need Another notable line is the range of Baker’s Secret bakeware sets, designed to accommodate the needs of every baker, whether a beginner or an experienced one. The comprehensive sets include different combinations of pans to cover all baking endeavors. Left: The bakeware sets are designed to accommodate the needs of every baker, whether a beginner or an experienced one. Above right: The large selection of innovative kitchen tools feature easy to grip, lightweight and ergonomic handles, enhancing comfort and ease of use
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Innovative kitchen tools for modern homes The large selection of innovative kitchen tools feature easy to grip, lightweight and ergonomic handles, enhancing comfort and ease of use. They perfectly complement the Baker’s Secret bakeware pans to make baking a breeze in today’s kitchens.
Quality and affordability The team at Baker’s Secret believes in providing exceptional quality at an affordable price. The bakeware and kitchen tools are designed with both quality and economic pricing in mind, enabling consumers to save more while achieving outstanding baking results. Baker's Secret continues to revolutionise the bakeware and kitchenware industry with durable, safe, and beautifully designed products. Its commitment to innovation, functionality, and affordability empowers bakers of all skill levels to achieve outstanding results every day.
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BRAND PROFILE: BAKER’S SECRET
With over 50 years of experience, the Bakers Secret brand has a strong heritage in kitchenware and has become a trusted name among professional and home bakers alike. PH finds out more about the brand from Daniel Aharon, ceo of RL Industry. The brand heritage “Baker's Secret holds a special place in the hearts of consumers as it started as a family business rooted in kitchenware expertise. The Katzinger family, with their passion for quality products, began producing and selling bakeware back in 1888 before the introduction of Baker's Secret in 1972. “Over time, the brand has evolved and grown, becoming an expert in the field of kitchenware. With each passing year, Baker's Secret has honed its craft, incorporating modern technologies and innovative designs to deliver exceptional bakeware and kitchen tools. This evolution, currently driven by the dedication and over 20 years of expertise of RL Industry, has made Baker's Secret a trusted name, loved by generations of bakers and home cooks alike.”
The sustainability message “At Baker's Secret, our commitment to sustainability drives everything we do. With a dedication to reducing plastic waste, we have replaced plastic bags with recycled paper placed between our pans, while our cartons are crafted from recycled paper, minimising our environmental impact. “Excitingly, we are also taking the lead in sustainable bakeware innovation with the upcoming launch of our first-ever 100% recycled carbon steel pans planned for Q1Q2 2024. These groundbreaking pans not only raise the bar for eco-friendly bakeware, but also contribute to a greener, healthier future. “But it's not just about sustainability. We also prioritise the safety and well-being of our customers. That's why all our current pans are PFOA, BPA, and cadmium Free. By choosing Baker's Secret, you can experience the joy of baking while embracing sustainability.”
Inset: The brand’s diverse product range allows for customisation and personalisation.
The product range
The retail support
“We understand that different markets around the world, such as Asia, Europe, and the US, have unique culinary traditions, kitchen sizes, and household dynamics. By offering a wide selection, our customers can explore and find the bakeware that best accommodates their baking styles, recipes, and desired results. “Whether it's a specific pan shape, size, material, or functionality, our diverse product range allows for customisation and personalisation, ensuring that bakers of all levels and backgrounds can find the perfect tools to suit their individual needs. At Baker's Secret, we are committed to delivering an exceptional baking experience by providing a comprehensive selection of high-quality bakeware that meets the diverse demands of our global customer base.”
“We utilise various offline and online marketing channels, including social media platforms such as Facebook, Instagram, and Pinterest, as well as print advertising in magazines. Additionally, we collaborate with e-commerce marketplaces to reach a wider audience and provide convenient access to our products. “We also work closely with our retail partners, providing them with marketing collateral to ensure a consistent brand experience. Through these efforts, we effectively communicate the values of Baker's Secret, showcasing our quality, innovation, and sustainability to baking enthusiasts worldwide.”
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Below: Baker’s Secret will launch its first-ever 100% recycled carbon steel pans planned for Q1-Q2 2024.
Dinnerware redefined A complete new offering, reimagined for today and tomorrow
lifetimebrandseurope.com | +44 (0) 121 604 6000 | saleseu@lifetimebrands.com
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Holly Wilson’s
From The Frontline
Facing retail crime Autumn has arrived. It’s lovely, as ever, to have all our locals back from their summer travels. Spending has picked up apart from when it was extremely hot.
C
ustomers were walking into PREP and then walking straight back out as it was too hot - we have a large south facing window - so we did close early over the hottest weekend in September which was a shame, but necessary. Fatima and I couldn’t make Maison et Objet this year, which made us very sad. We love our annual trip - hoping we can go in January instead. We did, however, make it to Top Drawer which is still a lovely show. There wasn’t a huge amount relevant for us, but we did take on a couple of new suppliers and we’re looking forward to getting a hit of new stock. Also nice to see some of our existing suppliers for a catch-up. So now we are working on getting ready for Christmas. Orders are going in - a little late, yes. And we are doing a huge push to update our website. It needs to work much harder for us (I feel like I’ve said this before), so we are putting in the time and hoping to have it more polished soon. I’m also still training Amber, our new store supervisor in PREP, who started during summer and went almost straight into working solo as we all went on holiday. She survived and we are catching up on training now. Amber is also keen to get stuck into our social media, so I’m hoping we can get that up and running again as I have just given up on it. Richard Dare is about to get a facelift. It’s been six years since we opened and the very dark navy shop front has absorbed a lot of sunshine and it’s taken its toll. We are choosing a different colour and we are excited for a new look. Primrose Hill is all very black, grey, green and white, so we are looking at a pop of colour to stand out. Hopefully pictures next time round. We are also having to
Inset: The PREP and Richard Dare website is undergoing an update, ready for Christmas shoppers. Below: Holly enjoyed catching up with existing suppliers at Top Drawer in September.
install an intercom door lock as part of our refurb. Our repeat shoplifter was back over summer stealing another saucepan and this time our iPad. Fatima tried to get him to leave but he is brazen and very scary. We’ve caught him three times on our CCTV, full face and putting the items in his bag but the police response has been awful. They know who he is - he’s a violent local shoplifter/drug addict who has attacked a police officer. So their advice is to keep our door locked. So helpful! No attempt to arrest him for the thefts. The local police team has checked in to see if the girls are okay and if he has been sighted, which is something. But it’s just not ideal for a shop to have buzzer entry. You miss all the casual shoppers as people feel pressured to buy if they’ve buzzed in, so they don’t bother. There was an article in The Guardian recently about the epidemic of shoplifting hitting the UK due to the cost-of-living
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crisis, but also criminal gangs just taking advantage of ‘threadbare policing’. There is no deterrent as they know that there will be no consequence. So we will fit a buzzer entry to protect ourselves, but is this really how we have to work now? Too afraid to have our doors unlocked?
Inset: Richard Dare is about to get a facelift.
Holly Wilson is the owner of two North London cookshops: PREP in Stoke Newington and Richard Dare in Primrose Hill.
24-25 Lifetime Brands Advertorial dps_GF.qxp_Grid 21/10/2023 13:36 Page 1
COMPANY PROFILE: LIFETIME BRANDS EUROPE
As retailers prepare for the biggest quarter of the year, Lifetime Brands Europe is poised with leading brands and bestselling products to make the most of every angle this season has to offer.
THE CHRISTMAS OF A LIFETIME Inset: The BarCraft brand provides retailers with a complete barware solution.
Bestsellers backed by trends Claire Budgen, commercial and marketing director of Lifetime Brands Europe, tells us: “It’s more important than ever to understand what matters to consumers to get them through the door. Trends have evolved. We’ve seen them shift away from the impact of the pandemic, and towards the effects of a cost-of-living crisis and a renewed focus on home entertaining. The prevalent focus on sustainability is reinforcing the demand for trusted brands and products that will last the distance. “Understanding what matters most to consumers is what we do, it’s the reason we have so many long-term bestsellers, and our focus brands for Q4 are guaranteed to delight retailers and consumers alike.”
The at home entertainer “Brands that help consumers have a good time and make the most of entertaining at home continue to prevail and win big for both us and our customers, says Claire. “As people look to adjust spending habits in response to the cost-of-living crisis, we’re seeing the home bar trend return. Our BarCraft brand provides retailers with a complete barware solution.” From cocktails at home to a spotlight on wine, barware continues to take the market by storm. BarCraft has everything that the home bar needs. From trend led designs to shakers, dozens of barware accessories and a complete offering of wine accessories. Plus a hot-spot merchandiser instantly creates a barware zone in-store for the upcoming season. “Everything in our BarCraft brand doubles as a great gifting solution too,” says Claire “It’s a win win.”
Below: New Mikasa dinnerware collections redefine what retailers can get from one brand - designed to meet both retailer and consumer needs.
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COMPANY PROFILE: LIFETIME BRANDS EUROPE
MIKASA REDEFINES DINNERWARE “The upcoming months and beyond will be all about ‘insperience’, as opposed to ‘experiences’ outside of the home,” comments Claire. “Serve and dine categories are set to be bigger than ever, with an added focus on value and longevity.” For tableware, there is a real demand for a variety of ranges and designs. Retailers will see success by stocking a dynamic range that does more than one job – covering seasonal inspiration, everyday dining and gifting. Claire continues: “Our brand new Mikasa launches redefine what you can get from one brand and include a whole tablescaping offer. The new collection embraces different lifestyles, expressing co-ordination and casual elegance, in styles that suit a cross section of demographics. And what’s more, it’s omni-channel optimised. All items are packaged in sustainable, recyclable, drop test ready packaging with items beautifully gift
‘‘
Claire Budg
Our brand new Mikasa launches redefine what you can get from one brand and include a whole tablescaping offer.... And what’s more, it’s omni-channel optimised. All items are packaged in sustainable, recyclable, drop test ready packaging. boxed, the work has been done for you.” New dinnerware, glassware, cutlery and textiles mix and match to create bespoke tablescapes – elevating the dine at home experience for consumers and allowing for impactful merchandising to maximise the retailer’s category offering and sales potential.
’’
Above: Creating the perfect ‘insperience’ is the Mikasa range of tableware. Left: Serveware from Lifetime Brands’ award-winning Artesà brand complements the Mikasa tableware offering. Below: New Mikasa gifting categories including a collaboration with artists Tipperleyhill.
La Cafetière With ‘gifts for coffee lovers’ appearing on what seems like every gift guide out there, Lifetime Brands Europe has made sure its La Cafetière brand is full of great products at great prices to deliver barista style brews at home. Cafetieres are available in a variety of on-trend colours and classic designs, plus they feature thermal shock resistant borosilicate glass casings to retain heat and fine mesh filters to extract maximum flavour. Claire offers: “They look great on the coffee table and are designed for years of daily use. A whole host of accessories from grinders and frothers to a range of glasses and mugs complete the offer. Plus we’ve made it easy for retailers to create a coffee zone in-store with ready-made planograms packed full of bestsellers and supported with printed point of sale.”
Order online via Marketplace Claire explains the ordering process for retailers: “As always, it’s our aim to provide you with products that are great value, sell in volume and with velocity, all wrapped up with the support of our dedicated sales teams. We’re all about making things easier for our partners and our online Market Place – lifetimebrandseurope.com – does just that. “It’s the fastest way to place your order. You can browse our entire range like an online catalogue, check stock and build orders when and how you want. We’re always adding new features – with huge new wins coming soon – so watch this space.” To conclude, Claire says: “Lastly we’d like to take this opportunity to wish all of our partners a healthy, happy and profitable time – we’re ready to help you meet the demands of the season and are with you every step of the way.”
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EXCELLENCE IN HOUSEWARES AWARDS 2023 PARTY PAGES
Inset The winners of the Excellence in Housewares Awards 2023, along with awards host, Jake Lambert, and PH team, John Barry, Katie RobertsMason and Rob Willis.
PARTY
People
Anyone who’s anyone in the housewares industry headed to the Royal Lancaster London on 4 October, 2023, to celebrate the annual Excellence in Housewares Awards. PH shares some of the photos from the amazing night.
Inset: RKW celebrated their Excellence in Product Development Award in style.
Inset: Awards host Jake Lambert set the scene for a fun evening.
Inset: The Ultimate Products team were thrilled with their Icon Award. Left: Simplehuman’s Tina Turner, Grace Young and Juliet Coleman. Below Drinks all round at the OXO bar.
Inset: PH creative director Mark Grayson delivers a golden envelope to a lucky raffle winner.
Inset: Airtender was ready for the cocktail rush after dinner. Right: OXO’s table centrepieces highlighted the new barware products beautifully.
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EXCELLENCE IN HOUSEWARES AWARDS 2023 PARTY PAGES Left: Stakes were high at the casino tables, as Robert Dyas’ Sarah Richardson played against Penny Moyses of the Clean and Tidy Home Show and Max Publishing’s Mark Grayson. Right: Strike a pose with the Simplehuman team - Sam Hills, Tina Turner, William Johnson, Grace Young, Amy Allen, Sam Hills. Below left: Divertimenti’s Jason Somers with the store’s 2023-24 gia UK award.
Right: Charlies Stores’ Sue McCarthy and Vinnie Ibrams from RKW hit the dancefloor. Left: Tesco's housewares buyer in her showstopping outfit, with Joseph Joseph’s Anthony Joseph.
Inset: Max Publishing’s Alison Farrell hit the dancefloor with BIRA ceo, Andrew Goodacre.
Inset: Roberto Elettari from Cerve, EP Brands’ Steve Platt, Morleys Group’s Amanda Bell and Richard Poulson.
Inset: BIRA Direct’s Jeff Moody and colleague enjoyed the DJ.
Above: Smeg’s Donna Cox enjoying Burton McCall’s reception drinks with Potters Cookshop’s Tom Carter and Ali Hobbs.
Above: The OXO team showed up in style. Above right: Outstanding Achievement winner, BHETA’s Seema Grantham celebrating her win. Left: Auteur’s Vivienne Cudahay and Jenny Dahlman. Right: Guests celebrated on the dancefloor.
See the full Excellence in Housewares Awards photo gallery online, as well as share and download photos by heading to www.maxpublishing.shootproof.com/gallery/HousewaresAwards23/ PROGRESSIVE
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BEST SUPERMARKET SPONSORED BY
RETAILER OF HOUSEWARES CRITERIA: This award recognises a supermarket’s efforts for its house and home offer in store and/or online.
Winner Tesco
Left: Ultimate Products’ Jenny Stewart was the first on stage to open the golden envelope to reveal the evening’s first winner.
Above: Buying manager, Roberta Lewis, was joined by the Tesco team to collect the Best Supermarket trophy from Ultimate Products commercial director, Jenny Stewart.
Initial Reaction: “The Tesco housewares team is delighted to receive the award for Best Supermarket for the second year in a row. We love crafting innovative, beautiful and great value ranges for our customers to bring joy into their homes and we’re pleased to have been recognised for our great range of homeware.” Tesco press office
BEST GARDEN CENTRE SPONSORED BY
RETAILER OF HOUSEWARES CRITERIA: This award recognises garden centre retailers – both independent and multiple - who have paid particular attention to the house and home sector.
Far right: Alison Farrell collected the award on behalf of Blue Diamond Group. Below: OXO EMEA sales director, Paul Bolton announced the winner of the Best Garden Centre Retailer of Housewares.
Winner
Blue Diamond Group
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Initial Reaction: "'We're thrilled to have received this award, which is a testament not only to our home department but also our entire organisation. "We always thrive to be ahead of the game and are continuing to branch out into new and innovative areas of retail. Thanks to Blue Diamond's continuous growth, we are moving into more and more own brand products which is very exciting." Tom Grinnall, head of home, Blue Diamond HOUSEWARES
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EXCELLENCE IN ONLINE RETAILING
SPONSORED BY
CRITERIA: Nominees had to be retailers of housewares who use the internet as a highly significant route to consumers.
Left: Next’s senior buying account manager, Claire Smith, and Leah Forbes-Morris, trading manager, Next Home Brands joined Chris on stage to accept their trophy. Below right: Chris Gee, managing director of Peugeot UK revealed who had won the Excellence in Online Retailing category.
Winner Next
Initial Reaction: “It’s always an honour to receive a nomination at the Excellence in Housewares Awards, and winning this year is testament to our great team. Special thanks to Leah Forbes-Morris, Emily Ryder, Emily West and Martin Robinson. Additionally, I want to thank our network of esteemed suppliers, whose unwavering support contributes significantly to our ongoing success. “Congratulations to all those nominated and fellow winners." Claire Smith, senior buying account manager, branded kitchen, SDA, bathroom, utility & pets, Next
EXCELLENCE IN RETAIL TRAINING
SPONSORED BY
CRITERIA: This award is for a retailer’s approach to training for its team. This can be an on-going training programme or specific training initiative that has been instigated (or been particularly significant) in the last year.
Winner
Borough Kitchen Below: Announcing the retailer who has shown excellence in its training programme this year, was RKW’s commercial director, Simon Oliver.
Far right: Borough Kitchen’s company directors Justin Kowbel and David Caldana, and buying director, Simone Hillman were thrilled to accept the award for Excellence in Retail Training.
PROGRESSIVE
Initial Reaction: “It was such a wonderful evening. We always look forward to that evening - but there was an added great energy there this year. We had a great evening. And of course - thank you. We are so flattered and honoured by the awards. They recognise two areas that we really put a lot of attention and effort into.” Justin Kowbel, company director, Borough Kitchen
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EXCELLENCE IN RETAIL DISPLAY – INDEPENDENT SPONSORED BY
CRITERIA: Nominees had to be independent retailers for their window and/or in-store displays which are either specific to one product range or of a more generic nature which demonstrate originality and maximise visual impact. Left: Anna Venediger and Toby Davies took to the stage to collect the trophy for Woodbridge Kitchen Company. Below right: Claire Whalley-Livesey, sales and operations director of Meyer Group was delighted to present the award for Excellence in Retail Display – Independent.
Winner
Woodbridge Kitchen Company
Initial Reaction: "It's a tremendous honour to be awarded this accolade as it really reflects the unseen teamwork that goes into making our windows and displays attractive and welcoming. Good window displays don't happen by accident and to win this award, especially in the company of such strong independent retailers, is fantastic news." Paul Venediger, co-owner, The Woodbridge Kitchen Company
EXCELLENCE IN RETAIL DISPLAY - MULTIPLE OR SPONSORED BY
DEPARTMENT STORE CRITERIA: Nominees had to be multiple retailers, department store chains or branches, or independent department stores for their window and/or in-store displays which are either specific to one product range or of a more generic nature which demonstrate originality and maximise visual impact.
Initial Reaction: “We are delighted to receive this award, as recognition of the time and energy we spend in finding different and innovative ways to present products and ranges to our customers. We continue to stretch ourselves in this space and look forward to customers seeing our new and exciting plans for 2024.” Philippa Simons, head of buying, Lakeland
Right: Lakeland was the winner and Scott Jefferson, cco, and Natasha Hodge, retail marketing executive collected the trophy. Left: The Cookware Company sponsored the Excellence in Retail Display – Multiple or Department Store, and head of sales, Jason Kirk was on hand to reveal the winner.
Winner Lakeland PROGRESSIVE
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EXCELLENCE IN RETAILER INITIATIVE SPONSORED BY
CRITERIA: This award is for a single recent initiative to promote the sale of housewares products and/or raise the profile of the retailer and foster customer loyalty (from any housewares retailer, whether independent or multiple).
Winner
Borough Kitchen – Your Pasta Journey
Left: The Borough Kitchen team scooped a second award of the evening in the Excellence in Retailer Initiative category, for its Your Pasta Journey events. Right: Marcus Lux, head of Gastroback UK, export & business development, opened the golden envelope to reveal the winner of this award.
Initial Reaction: “A Pasta Journey was such a combined team effort from everyone across marketing, stores, online, warehouse, inventory, etc. So there were a lot of smiles and a deep sense of pride the next morning when we shared it with the team on our weekly call.” Justin Kowbel, company director, Borough Kitchen
RETAIL EMPLOYEE OF THE YEAR
SPONSORED BY
CRITERIA: Nomination of retail employees who make a difference with their enthusiastic, attentive and knowledgeable service, their passion, and dedication to their retail business.
Winner
Malcolm King, Lakeland Right: Lakeland’s Malcolm King was proud to win Retail Employee of the Year in his 50th year of service at the retailer, having started working there at the age of 16. Left: SMEG UK’s senior national account manager, Donna Cox, announced the winner of the Retail Employee of the Year category.
Initial Reaction: “Malcolm has worked for Lakeland in Windermere for 50 years, and has over that time proven his weight in gold in everything that he does – as well as seeing and adapting to huge change in our business along the way. This award is testimony to his dedication both to customer service and to Lakeland; we are thrilled that he has been recognised in this way and feel very proud indeed of his achievement.” Philippa Simons, head of buying, Lakeland PROGRESSIVE
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BEST DEPARTMENT STORE SPONSORED BY
– INDEPENDENT CRITERIA: Nominees had to be individual independent department stores or branches of a small group of up to three stores, showing excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing.
Left: Harrods’ buyer duo Margaret Osei-Bonsu and Lyn Walsh proudly collected their award. Below right: BIRA Direct sponsored the Best Department Store – Independent category and managing director Jeff Moody took to the stage to reveal this year’s winner.
Winner
Harrods, London
Initial Reaction: “We were thrilled to have won the Best Department Store – Independent award. It is always amazing to be recognised, as we strive to offer the best customer experience. We were genuinely surprised but, very grateful for the award and to be up against some of the best department stores/independent.” Margaret Osei-Bonsu, buyer, Harrods
BEST DEPARTMENT STORE SPONSORED BY
– MULTIPLE OR GROUP CRITERIA: Nominees had to be specific branches of a department store chain or group of above three stores showing excellence in areas across the retail spectrum, including: product range, product knowledge, staff training, customer care, marketing and promotion, display and (if relevant) multi-channel retailing.
Winner Fenwick
Initial Reaction: “Wow! The team and I were absolutely thrilled to have won. To be nominated is a privilege, to reach the final was incredible, but to go on and win the award is amazing and great recognition for all. Thank you to all the suppliers for voting for us, and to the brilliant team at Fenwick for all their hard work. Apologies to Jake Lambert for correcting him on his pronunciation of Fenwick – luckily, he took it well and we laughed together.” Helen Miller, cook & dine buyer, Fenwick
Right: Helen Miller, cook and dine buyer and the Fenwick team were delighted to accept the award. Left: Richard Joseph, ceo and co-founder of Joseph Joseph announced the winning retailer of Best Department Store – Multiple or Group.
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MULTIPLE OR SMALL GROUP RETAILER OF THE YEAR
SPONSORED BY
CRITERIA: Nominees had to be specialist or non-specialist retailers of housewares with four stores or more (excluding department stores, garden centres and supermarkets), showing excellence in areas across the retail spectrum.
Winner
Charlies Stores Right: DKB’s Jane Mason took to the stage to open the golden envelope and reveal the winner of Multiple or Small Group Retailer of the Year. Left: Charlies Stores’ Sue McCarthy, senior buyer, and Amber Weaver, buyer, were thrilled to accept their award.
Initial Reaction: “It was a lovely surprise to win the award and was testament to the effort made by all of our housewares teams in each of our stores. We are part of a small family-owned business and it was really special to be in a category against such strong competition; all of whom are all well-known and respected names in the housewares industry. We were very happy and proud winners.” Sue McCarthy, senior buyer, Charlies Stores
INDEPENDENT COOKSHOP OF THE YEAR
SPONSORED BY
CRITERIA: Nominees had to be independent bricks and mortar retailers with up to three stores, whose main business is that of a cookware shop, showing excellence in areas across the retail spectrum.
Winner Harts of Stur
Right: Harts of Stur’s Graham Hart and Kirsty Allen proudly accepting their trophy. Left: Le Creuset sponsored the Independent Cookshop of the Year, and commercial director UK & Ireland, John Grayson, took to the stage to reveal the winning retailer.
Initial Reaction: "Winning the Independent Cookshop of the Year Award was an exhilarating moment that filled our team with an overwhelming sense of pride and accomplishment. The feeling was a mix of joy and gratitude, knowing that our hard work and dedication to providing exceptional kitchenware and customer service had been recognised. “This award means the world to our staff as it validates their commitment to creating a space where cooking enthusiasts can find the finest equipment for their culinary adventures. It's not just an acknowledgment of our store's quality but a testament to the passion and expertise of our team. Winning this award serves as motivation to continue striving for excellence and to keep delighting our customers with the very best in kitchenware." Graham Hart, managing director, Harts of Stur PROGRESSIVE
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FOR TRADE ENQUIRIES PLEASE CONTACT LE CREUSET CUSTOMER SERVICE ON +44 (0) 1264343909 OR CUSTOMERSERVICES.UK@LECREUSET.COM
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EXCELLENCE IN SPONSORED BY
COOKWARE CRITERIA: All cookware and bakeware products in metals, glass, ceramic, silicone, plastic or any other material, which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner
Above: BIRA Direct md, Jeff Moody presented the first product category winner of the evening.
Right: George Mann collected Le Creuset’s first award of the evening.
Winner Azure
FROM LE CREUSET
Initial Reaction: “Thank you Max Publishing for organising yet again a tremendous Excellence In Housewares experience and we look forward to maintaining our support so that the industry we love can continue to admire, reflect and celebrate everything that’s great about our sector.” John Grayson, commercial director, Le Creuset
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THE BLACK SHEEP SERIES
Distributed by Burton McCall Ltd
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TOP TOOL OR SPONSORED BY
GADGET AWARD CRITERIA: Any gadget, tool, utensil or range of the same - whether practical, aesthetic or fun (includes mills), which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner
Winner
Initial Reaction: “We are so thrilled and proud to have won an award for Microplane two years running, after winning the Icon award last year we can only thank all our customers for continuing their support and recognising the quality, innovation and continuous development of the brand in the new stylish Black Sheep Series of graters. Watch this space for more exciting developments in 2024.” Mohamed Hajat, head of sales, Burton McCall
Black Sheep Series FROM BURTON MCCALL
Above: Mohamed Hajat, head of sales at Burton McCall stepped up to receive the award.
Right: Progressive Gift and Home’s advertisement manager, Alison Farrell was delighted to announce the winner of the Top Tool or Gadget category.
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INTRODUCING THE NEW
FOLD AWAY
GARMENT STEAMER
FINALISTS IN EXCELLENCE IN HOME ORGANISATION
PERFECT FOR TRAVEL
FABRIC BRUSH
READY IN 30 SECONDS
sales@upgs.com @beldrayathome
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PART OF TITANIUM COLLECTION
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EXCELLENCE IN HOME ORGANISATION
SPONSORED BY
CRITERIA: Ranges that help clean and organise the home. Includes floor care, laundry and cleaning products and tools including electrical, home storage across all domestic areas and organisational ranges such as dish racks, non-food containers and waste bins. To have been launched at retail between June 2022 and June 2023.
2023 Wner
Winner FridgeStore
FROM JOSEPH JOSEPH
Above: Richard Joseph, ceo and co-founder of Joseph Joseph returned to the stage as a winner to accept the award.
Initial Reaction: “We are delighted to win the Excellence in Home Organisation Award for our FridgeStore collection. We are passionate about designing useful products that solve everyday problems, and the recognition of this award and incredible feedback from customers about the range means the world to us - thank you.” Richard & Antony Joseph, co-founders of Joseph Joseph
Left: Ahead of her second show, Penny Moyses, founder and director of the Clean and Tidy Home Show, took time out from event planning, to present the Excellence in Home Organisation award.
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SPONSORED BY
PLUGGED IN AWARD CRITERIA: All products which have an electrical plug and whose use is concerned with the processing of food/drink or the carrying out of household tasks, and were launched or modified between June 2022 and June 2023.
2023 Wner Initial Reaction: “I am absolutely delighted that the new GreenPan Elite SDA range won the prestigious Plugged In award. This means so much to The Cookware Company both in UK and globally to be recognised for the first extension of our PFAS-Free nonstick coating outside the cookware category. “At GreenPan we want all consumers to have the choice of healthy cooking without the risk of PFAS, that’s exactly why we have expanded into small domestic appliances (watch this space for a second range in 2024). “In September, this year we also entered another category with the launch of our new unique ceramic PFAS-Free GreenPan Bakeware range. “We are honoured to be recognised by the industry judging panel, congratulations to all other very deserving winners and finalists and special thanks to the event organisers for staging another wonderful evening.” Neil McIntosh, country manager UK, The Cookware Company Above: UK country manager of The Cookware Company UK & Ireland, Neil McIntosh was honoured to receive the accolade.
Winner
GreenPan Elite SDA Range FROM THE COOKWARE COMPANY
Right: Exclusively sponsored the Plugged In Award and Seema Grantham was on hand to reveal this year’s winner.
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CUTTING EDGE
SPONSORED BY
AWARD CRITERIA: All knives, scissors, cutting equipment, allied storage items, chopping boards and sharpeners, which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner
Above: The Robert Welch Designs team joined together to accept the award.
Initial Reaction: “To say we were shocked, given the stiff competition we were up against would be an understatement. We’d teased each other during the evening, with quips about the quickest way to get to the stage to collect our award, as obviously there was no way that was going to happen. “We are delighted that our Signature knife range has won previously, so it’s amazing for our new Professional range to win so soon after its launch just a few months ago. We’re so incredibly proud of the Robert Welch brand, the whole team, and the new Professional Knife range, and would wholeheartedly like to thank everyone who voted for us.” Katie Cryer, national account manager, UK trade retail, Robert Welch Designs
Above: Editor of Progressive Gift & Home, Sue Marks presented the Cutting Edge award on behalf of Spring Fair and Autumn Fair.
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Winner
Professional Knives FROM ROBERT WELCH DESIGNS
Excellence in Homewares award winner EasyClip Click, seal & store EasyClip is the latest innovative food storage solution from Dutch brand Mepal fulfilling all your kitchen storage needs. With one click the container closes air and aromatight allowing you to present a fresh, pre-prepped or leftover meal. Available in 5 sizes, both in glass and in 3 PP colours. Made in The Netherlands. To find out more about our best-selling and award-winning Storage and To Go products, get in touch with us!
+31 573 820 723 export@mepal.com www.mepal.com
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EXCELLENCE IN SPONSORED BY
HOMEWARES CRITERIA: Kitchenware products not covered in other categories that assist in preparation of food and drink, such as storage containers, scales, measuring equipment and household products that assist in cleaning, laundry, utility storage and waste disposal, which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner
Winner
Food Storage Box EasyClip FROM MEPAL
Above: The Mepal team were thrilled to win the award. Right: The Inspired Home Show was the sponsor of the Excellence in Homewares award, and the IHA’s UK office representative, Sarah Selzer, opened the envelope to reveal the winning company.
Initial Reaction: “It was truly amazing to be present at the awards night and to win the Excellence in Homewares Award. In 2018 our Cirqula bowl won this award which has really opened doors for us, so we know the importance. A huge thank you to the judges who have voted for the EasyClip. Our design team always strives to design smart, innovative, stylish and durable products for everyday use and the recognition for EasyClip makes us very proud.” Tanja Bron, marketing specialist, Mepal
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AU T U M N / WI N T E R 23
KI L N ACCENTS
Discover Denby’s Autumn 2023 award winning collections plus Home Decor and Giftware for the key selling period and beyond. Visit our virtual showroom www.denbypottery.com/trade or contact us at TradeB2BAdmin@denby.co.uk
KI L N GR EEN
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PORCE L AIN STARS GIF T ING
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TOP OF THE SPONSORED BY
TABLE AWARD CRITERIA: All tableware, glassware, tabletop accessories, serveware and tabletop textile products, which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner Initial Reaction: “Denby is delighted to win the Top of the Table category in the Excellence in Housewares Awards for our Kiln Green Collection. It was a competitive category and it's great the judges shone a light on our newest sustainably made stoneware range. Denby is grateful to the awards for continuing to champion the housewares industry and wishes everyone well for the busy season ahead.” Hayley Baddiley, global marketing director, Denby
Winner
Kiln Green Range
Above: Denby’s head of sales, Jason Maughan, was pleased to accept the Top of the Table award.
FROM DENBY POTTERY
Left: Ambiente’s director for dining, Thomas Kastl, travelled to the UK to present an award.
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DRIVING POSITIVE CHANGE ACROSS Brand LICENSING, Retail and Product
DELIVERED BY
BOOK YOUR SILC23 TICKETS TODAY sustainabilityinlicensing.com
BE A PART OF REAL INDUSTRY CHANGE 48_HW Sept Oct 2023.indd 1
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THE LICENSING SPONSORED BY
AWARD CRITERIA: A specific product or range that is either officially licensed or celebrity endorsed which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner
Winner
Corkcicle Star Wars Collection FROM AUTEUR
Above: Auteur’s Viv Cudahy, founder and owner, and Jenny Dahlman, managing director joined the stage to receive their trophy.
Left: Max Publishing chairman, Warren Lomax, took to the stage to present The Licensing Award on behalf of sponsor Pink Key Licensing.
Initial Reaction: “We are beyond thrilled to have received the Licensing Award for the Corkcicle Star Wars range. Corkcicle has designed a beautiful range of drinkware celebrating the incredible legacy of Star Wars and this award is fantastic recognition for our team at Auteur and the iconic Corkcicle brand.” Jenny Dahlman, managing director, Auteur
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Water Filter range Delivering sustainable, great tasting water. Enjoying great tasting water shouldn’t be complicated, it should be simple. That’s why we’ve been delivering our water expertise for more than 20 years, ensuring access to faster, sustainable, water with options to suit everyone.
Fast. Filtered. Great tasting water.
Stock the AQUA OPTIMA collection Enhance your instore experience with our Point of Sale, provided with selected Aqua Optima products. Perfect Pour Water Dispenser 8.2L capacity, easy to store with a slim footprint for fridge or counter top.
Perfect Pour Easy fill, pour and store.
Contact our sales team today: sales.enquiries@strix.com
aqua-optima.com
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SPONSORED BY
THE ECO AWARD CRITERIA: Products that cut down consumers' use of single-use plastic/waste and/or whose main features promote sustainable living which were launched at UK retail or modified between June 2022 and June 2023.
2023 Wner Initial Reaction: “To win the Eco Award at the Excellence in Housewares Awards for our Aqua Optima Perfect Pour Water Filter Jugs is a huge honour. It is especially rewarding for this product to receive recognition at a time when reducing plastic waste is a top priority for many. Aqua Optima takes pride in offering products that empower customers to make informed choices for their own health and the well-being of the planet, so receiving this award has really underlined our commitment to making a difference through our products.” Annaliese Curtis, head of marketing activation, Strix Consumer Goods
Winner
Above: Collecting the award for Strix Consumer Goods, was head of marketing activation, Annaliese Curtis.
Perfect Pour Water Filter Range
Below: Ceo of Products of Change, Helena Mansell-Stopher, was excited to reveal the winner of The Eco Award.
FROM AQUA OPTIMA
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Welcome to Dreamfarm. We are an award-winning Australian design company that creates new and incredibly useful kitchen tools and gadgets.
dreamfarm.com 52_HW Sept Oct 2023.indd 1
Proudly distributed in the UK by Forma House. www.formahouse.co.uk +44 208 646 3883 sales@formahouse.co.uk
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THE INNOVATION SPONSORED BY
AWARD CRITERIA: A new innovative product OR any innovation that demonstrates improved functionality to an existing product. Entries for this award can be entered in another product award category as well, but separate entries need to be made. To have been launched at retail between June 2022 and June 2023.
2023 Wner Below: Lakeland sponsored The Innovation Award, and cco Scott Jefferson returned to the stage as presenter for this award.
Initial Reaction: “2023 has been an incredible year for the Dreamfarm brand. As a business we have grown +40% for the fourth consecutive year and won three Red Dot awards. I’m now delighted to say, we can add another Excellence in Housewares Award to our growing list of achievements in 2023. The UK is a strategically important market for the brand, so receiving recognition for fantastic product innovation not only motivates our talented design team, but reinforces to UK consumers why Dreamfarm is so special.” Alex Gransbury, founder and ceo of Dreamfarm
Top: Simon Maghnagi, commercial director of Dreamfarm took to the stage to receive the award.
Winner Fluicer
FROM DREAMFARM
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s &
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Coo rd
re wa
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sales@upgs.com | salter.com
& K
Showstopping cakes with Salter Bakes
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SPONSORED BY
THE ICON AWARD CRITERIA: Classic housewares that have withstood the test of time. Products can only win this award once, after which they join the Icon Gallery. The previous winners are: Dualit toaster, Ceramic Pestle and Mortar, traditional Cafetiere, Pyrex Jug, KitchenAid Stand Mixer, TG Green Cornish Blue Dreadnought Jug, Le Creuset Cocotte, Kenwood Chef, Mason Cash Mixing Bowl, Krisk Bean Slicer, Emma Bridgewater Half Pint Mug, Magimix Food Processor, Tala Cooks Measure, Chichester Carving Tray, Bialetti Moka Espresso Stovetop, Kilner Jars, Fiskars’ Orange Handled Scissors, Rushbrookes Striped Butcher’s Apron, Thermos Flasks, Wusthof Classic Knives, Global Knives and OXO Good Grips Peelers.
2023 Wner
Winner
Salter Disc Scale
Initial Reaction: “We are delighted to have received the prestigious Icon award for the Salter Disc Scale. With over 260 years of heritage, Salter continues to be the scale brand of choice.” Jenny Stewart, commercial director, Ultimate Products
FROM ULTIMATE PRODUCTS
Right: Eddingtons’ managing director, Richard Walker, was thrilled to open the golden envelope to reveal the winner of The Icon Award… Above: …but perhaps not as thrilled as the Ultimate Products team were to receive it.
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Retail Knows Why...
Winner Of Excellence In Product Development
Thank you to all the retailers that voted for us! We are incredibly proud that so many of our products were finalists and that RKW was crowned the winner of the Excellence in Product Development Award. Discover our latest product innovations at Ambiente and Spring Fair 2024.
Contact us to view our extensive range of products from world leading brands along with our host of offers. www.rkwltd.com | 0333 220 6070 | sales@rkwltd.com 00_HW Sept Oct 2023.indd 1
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SPONSORED BY
THE SUPPLIER AWARDS Criteria: To arrive at the finalists (and winners) for these three awards, PH conducted a comprehensive poll of housewares retailers asking them to state which housewares suppliers they feel deserve recognition when it comes to marketing, product development and service.
EXCELLENCE IN PRODUCT DEVELOPMENT Criteria: A supplier that has achieved excellence in innovation and product development over the past year.
Initial Reaction: “We are absolutely over the moon to win such a fantastic award. This award represents the dedication and hard work of all of our teams to create innovative products that push the boundaries of what's possible in our industry. “It reflects countless hours of brainstorming, research, design, development, and testing, all fuelled by our passion for delivering products that truly make a difference. We would like to thank the team at Progressive Housewares for a truly spectacular night of fun and laughter all while celebrating the best of the best in our industry.” Simon Oliver, commercial director home and outdoor living, RKW
Winner Retail Knows Why... Left: The excitement was palpable when team RKW took to the stage to accept their Excellence in Product Development accolade.
EXCELLENCE IN MARKETING Criteria: A supplier that has demonstrated excellence in marketing over the past year, resulting in increased sales and/or brand awareness. This can be for a specific campaign or for on-going strategies over the last year, and can include advertising in all its forms, public relations activities, point of sale and in-store promotional material.
Winner Left: Le Creuset’s John Grayson and George Mann with their Excellence in Marketing award.
Initial Reaction: “Le Creuset is incredibly proud to have been awarded three times at this year’s event. A fitting testament to the countless dedicated colleagues across our entire organisation. We’re a proud and established brand in the industry that’s now 98 years old and still growing across the globe. This longevity is only possible by maintaining excellence in all that we do.” John Grayson, commercial director, Le Creuset
EXCELLENCE IN SERVICE Criteria: A supplier that has excelled itself in providing a great service to the housewares retailer over the past year.
Winner
Initial Reaction: “How fantastic it is for in 2023 to have been recognised by the industry for excellence in Marketing, innovation in Cookware and providing the best possible Customer Service. We will continue to work hard on maintaining the standards that consumers and selected partners of Le Creuset have come to expect.” John Grayson, commercial director, Le Creuset
Left: A trio of awards for Le Creuset this year, as BHETA’s Stephen Richardson presented the award for Excellence in Service.
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Shake, strain & serve.
Get set for party season with OXO! The new OXO barware collection combines style with ease of use, offering all the drinks accessories you could need for the perfect party night in or ideal Christmas gift. Cocktails or mocktails, wine or beer, there’s a tool for every occasion.
For more information: +44 114 242 0405 info@oxouk.com www.oxouk.com
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OUTSTANDING SPONSORED BY
ACHIEVEMENT AWARD CRITERIA: This very special award is presented to an individual who has contributed greatly to the UK housewares industry. Nominations are invited from across the industry.
2023 Wner Right: Seema explaining the moment she realised she had won the Outstanding Achievement Award.
Winner
Seema Grantham Below: President of Lifetime Brands, Matthew Canwell, had the honour of presenting the Outstanding Achievement Award to BHETA’s Seema Grantham.
The award presentation followed this speech by Max Publishing’s coo and joint owner, Rob Willis:
Initial Reaction: “Thank you so much for the award. I’m still a little overwhelmed by this but very happy and proud. I’m very lucky to be working for BHETA and Exclusively which affords me the opportunity to continue to do what I love and enjoy; support and work within this industry. It was such a wonderful evening and I was able to share it with new and old friends. Thank you once again. You’ve made my year! And of course I took a selfie or two…” Seema Grantham, sector manager for housewares, BHETA
“Each year, we receive a great many nominations for this award. Some brilliant, some different. And now and again there’s a real trend where the same name comes up over and over. That often comes about because that person really is making their mark, and this year’s recipient may just be the expert when it comes to making a mark; leaving a lasting impression, and being everpresent in every single corner of the housewares community. “For us, having discussed this recipient – it was a conversation full of smiles, which again, made us realise – we’re right, the nominations are right, this person really deserves to be publicly noted for what they do. “And what do they do? Well, they’re passionate. They introduce everyone to everyone. They’re at every single event. Crucially, they understand the trade from both a big picture perspective, but also how each individual firm and person operates within it – and what it means to them. “As a human – you’re just not going to meet a nicer person – and that counts for a lot – business is business, but especially in these tougher days, let’s do it with a smile and a hand of friendship. They do this. “This is her 25th year in the housewares sector, which is a fair old stint. Most of us would be a bit knackered and slowing down by now, she just seems to get busier, faster, and more vibrant. She was one of the shining lights of support during Covid – yes, we still have to remember that period where partnerships were paramount. “She inspires with ideas, she spreads positivity, and using her experience not just from her current position, but her previous tenures with key roles at major suppliers – she also speaks from experience when offering ideas and advice. She has, as they say, been around the block – she’s earned her stripes, yet possesses no self-satisfying ego. “Representing both our industry’s beloved trade show, as well as being a front line set of shoulders for one of the trade associations, she’s not short of places to be and people to see. Which of course, means a lot of her trademark selfies. “Well tonight, come up here and take the best selfie yet, because the people you love really love you too. “It gives me true happiness to announce that the outstanding achievement award winner for 2023, is the one and only, Seema Grantham.”
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Air fry your way, with the expe s in everyday. With the new collection from Salter, find an Air Fryer to suit every home.
4.5L Digital Air Fryer Compact cooking for those new to air frying
Dual-Sector Air Fryer Ideal for families, cook main and sides together
XL Digital Steam Air Fryer Two appliances in one, cleverly steam and air fry at once
Get in touch to find out more. 00_HW Sept Oct 2023.indd 1
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Fuzion Air Fryer
Digital Air Fryer Oven Multi-level for extra cooking space
Fuzion Air Fryer Dividing drawer for flexible family cooking
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MARKET FOCUS: CLEANING & UTILITY
CLEAN LIVING Events over the past few years have left consumers at home a lot more, placing more of a focus on it being clean, tidy and organised, and in turn offering more opportunity within the cleaning, storage and utility sector. Key suppliers in the area tell us about the trends, challenges and innovations.
F
irst lockdowns, then extended periods of working from home, and now the economic climate somewhat curbing social lives, have all lead consumers to focus their attention on clutter-free, sparkling clean homes. Nicole Durham, marketing and design executive at Bluestem Group outlines: “Consumers spend more time at home now than ever – many people still work from home at least one day a week, and this number doesn’t look as if it’s about to decrease. With the cost-ofliving crisis meaning people have less disposable income, homes have become the new restaurants, bars and cinemas, which in turn means consumers are more willing to spend money on making sure they have a space they can be proud of.” Products in this sector are necessary purchases, and Jon Brennan, commercial director at Benross highlights the importance of value: “Value for money is a key differentiator in purchasing decisions. Consumers want quality at an affordable price. Products that make the process quicker or simpler will always sit high in the consumers decision making.”
Collaborating with the Black + Decker brand is a clever way of emphasising the value of its offering. Jon continues: “We are in the process of launching a new suite of Black + Decker bathroom accessories. We have moved away from the more traditional ‘me too’ aesthetics with this range and they have a more contemporary stylised design to them. Of course, they still have the quality and durability that you would associate with
the Black + Decker brand.” A continued focus is also being placed on sustainability. Brian Walmsley, commercial lead, EKO Home, outlines: “Climate change and sustainability are increasingly top-of-mind. More than ever, we are seeking brands and products that provide a sustainable solution, without compromising on aesthetic and functionality. Inset: OXO recently introduced the Reusable Lint Roller which eliminates the need for disposable papers, while being easy to clean and compact in design.
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Inset: Beldray’s No Chemical Clean Flat Mop includes two cleaning pads that can be machine washed and re-used for prolonged use. Left: ReBorn significantly reduces the need for virgin materials and breathes life into discarded materials. Products are reusable, repairable and recyclable at the end of life.
“Consumers are increasingly asking questions about how and where a product is made and also what happens when they finish with it. This is where ReBorn comes in: a new brand, dedicated to manufacturing locally, transforming waste into stylish homewares and being circular by design. Ultimately, helping build a more sustainable homewares category for consumers and retailers alike.” Nick Squire, managing director, Dayes, agrees: “There is an ongoing focus on creating sustainable, but effective cleaning tools and solutions. Things that make life easier, but are also environmentally friendly. One of our latest innovations are the Sorbo Cleaning Sachets – a powerful and sustainable cleaning solution, which can be made in seconds.
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MARKET FOCUS: CLEANING & UTILITY
Chemical free Health is also a concern for consumers. Tommy Singh, buying director at Beldray, explains: “Increasingly, parents and families are cautious of using excessive chemicals in their homes, so are opting for cleaning equipment that allows them to achieve a deep clean without the need for as many chemical detergents. “Our latest Beldray launch, the No Chemical Clean collection, utilises advanced microscopic fibres to trap grease, grime and up to 99% of bacteria – using only water. This means that the brilliant range of mops, cleaning pods and dusters are safe to use around children and pets. Developed with consumer needs in mind, the collection allows you to save money on costly detergents, and each product has been designed with reusability in mind to minimise the need for repurchase.”
“Our Sorbo cleaners use less plastic and minimise our water transportation reducing our CO2 emissions by 99% compared to a standard 500ml cleaning spray bottle.” Reuse is key for Scrub Daddy’s NPD. Lucy Williams, marketing manager, comments: “The integration of reusable items into cleaning routines has gained momentum, promoting both environmental responsibility and efficiency. Even after it has outlived its role in daily cleaning tasks, a Scrub Daddy sponge can still be repurposed for more rugged applications. This resourceful usage aligns with the principles of reducing waste and maximising utility.” Organisation is also trending. Max Viale-Sole, sales manager for UK and Ireland at OXO says: “We’ve seen a big growth in our organisation tools, particularly the OXO POP collection, which has seen sales soar since its launch. Consumers are now looking to organise their entire home from the kitchen to bathroom and living spaces. They are opting for airtight, modular storage solutions that help keep everything tidy and in its place.”
As part of the trend for decluttering, there’s also a move toward multi-purpose products. Lucy continues: “An observed trend is that consumers are seeking cleaning products that provide versatility and can be applied to various surfaces and tasks. This trend is driven by convenience and a desire to reduce clutter. “Alongside multi-purpose cleaners, there is also a demand for specialised cleaning solutions that target specific surfaces or areas. We are currently in the process of developing an eco-friendly stain removal product which will be coming to the market soon.” With many factors to consider, suppliers are curating eco-friendly, cost-effective, hassle-free solutions to keep homes clean, tidy and organised.
Inset: The Black & Decker Recycling Bin from Benross reduces hassle for the consumer and has seen strong sales recently.
Above: Sorbo has a complete range of innovative cleaning products and new solutions for all household chores.
Economic impact The cost-of-living crisis has ultimately placed an emphasis on energy efficient product. Nicole continues: “Consumers are shying away from using expensive appliances like tumble driers, but still want the convenience of drying laundry quickly. Heated airers like Igenix’s Winged and Tiered models can be a good way of efficiently drying laundry and don’t require the same amount of energy as a tumble drier.” Purchases are also more considered. Max adds: “We have noticed a definite shift in shopping habits, with consumers spending increased time researching products that are durable, reusable and come with refill options, which helps save money in the longer run. Retailers who are fully explaining features and benefits of these types of products are generating increased sales and tapping into consumer demand.” Nick concludes: “As the cost of living has risen, consumers have become more cautious of what they purchase. There is a focus on buying products that are more durable and can be used multiple times. However, we have found that although consumers are now more conscious with what they spend, they are not willing to compromise on quality.”
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Inset: Igenix’s 3tiered heated airer is a low-energy, cost effective and efficient alternative to tumble drying and can hold up to 30kg of washing. Also feature temperature control and a shut off timer.
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1: Beldray SmartFlex Cordless cleaning just got easier, with the powerful new Smartflex vacuum from Beldray. Perfect for busy family homes and tackling those hard-to-reach places, the Smartflex bends on a flexible hinge, meaning you don’t need to bend down to clean under sofas, chairs and tables. It also converts to a handheld unit for maximum convenience when cleaning stairs or smaller spaces. Ultimate Products E: sales@upgs.com
New
Products Cleaning,
2: Dexam Swedish Dishcloths
Storage& Utilities
Featuring eight colourful designs, the Swedish Dishcloths are made from 70% cellulose, from sustainably managed forests, and 30% waste cotton. This combination allows them to be rigid when dry and pliable when wet. They are more durable and absorbent than regular paper towels or sponges and can be placed in the dishwasher or washing machine. They are also 100% compostable so after their long and useful life, simply pop them in a compost heap. A free display stand is available for retailers. Dexam E: sales@dexam.co.uk W: trade.dexam.co.uk
3: No Chemical Quick Mop The new No Chemical range from Beldray utilises special microfibre technology to trap grease and grime without the need for extra chemicals, removing up to 99% of bacteria. The versatile No Chem Quick Mop comes with three microfibre cloths designed to trap grease and grime to get hard floors hygienically clean, using just water. The 180degree swivel head makes cleaning and drying floors easy, while the 1.3m telescopic handle adjusts to suit the user’s height, and comes apart for compact storage. Ultimate Products E: sales@upgs.com
4: OXO Reusable Lint Roller Refresh clothing and quickly remove pet hair using the new OXO Reusable Lint Roller. Featuring a compact design for storage, the case pulls open to reveal a lint brush with an ergonomically designed handle. The pivoting brush makes it easy to remove lint and pet hair from any angle. Simply push the brush up and down clothing to remove fur and debris, then pop into back into the case to automatically clean it and open the bottom to dispose of lint and unwanted hair. Environmentally friendly, this roller doesn’t use sticky plastic sheets, and has been made to last. OXO W: www.oxouk.com
5: Scrub Daddy Damp Duster Towel Introducing the innovative Damp Duster Towel from Scrub Daddy, a practical cleaning solution that comes in packages containing two towels. The 7" x 6" cloths are designed to efficiently trap and securely hold dust, making them an indispensable tool for those seeking a pristine living environment, especially allergy sufferers. With the ability to compress for dusting tight spaces, these towels can be rinsed clean under running water and reused, providing an affordable and eco-friendly cleaning option. Ideal for use on blinds, bookshelves, lamps, furniture, and more, they eliminate the need for extensive chemical cleaners, making your cleaning routine hassle-free and environmentally conscious. Scrub Daddy T: 01884 254013 E: info@scrubdaddy.co.uk / info@scrubdaddy.eu W: www.scrubdaddy.co.uk / www.scrubdaddy.eu
6: New Christmas Scrub Mommy shapes Introducing the limited-edition Winter Scrub Mommy shapes. Elevate your holiday cleaning with FlexTexture and ResoFoam magic. Firm in cold water for tough scrubbing and soft in warm water for a gentle touch. This festive addition brings a touch of holiday spirit to your cleaning routine. Scrub Daddy T: 01884 254013 E: info@scrubdaddy.co.uk / info@scrubdaddy.eu W: www.scrubdaddy.co.uk / www.scrubdaddy.eu
7: Igenix Heated Airer The Igenix IGHA01220S Heated Airer is a speedy and costeffective alternative to tumble drying. Its compact, foldable design allows for easy storage and quick setup. With rapid heating, it dries clothes quickly, offering 12 meters of drying space when fully extended or less for smaller loads. The included cover traps heat for efficient and economical drying. Save time and energy while enjoying dry clothes with this convenient airer. Bluestem Group T: +44(0)1473 271272 E: sales@bluestemgroup.co.uk PROGRESSIVE
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AIRDASH1
2-IN-1 CORDLESS STICK VACUUM CLEANER
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1: Ewbank AIRDASH1
New
The AIRDASH1 is a cordless vacuum designed for busy households. Its lightweight, wall-mountable design is perfect for space-saving storage. With a washable HEPA filter, it removes 99.7% of allergens. Two speed settings, including an eco mode, handle various cleaning tasks, while the motorised floorhead with a dust-tracking light ensures thorough cleaning. It easily converts into a handheld vacuum with useful attachments. The bagless 700ml dust container is easy to empty and the LED display tracks battery life and maintenance alerts. Bluestem Group T: 01473 271272 E: sales@bluestemgroup.co.uk
Products Cleaning, Storage& Utilities
2: Make & Take in Stainless Steel Take a moment to enjoy a lovely, warm homemade meal – with Brabantia’s Make & Take extension, now in stainless steel. A fine addition to the highquality food on-the-go collection, the new expansion range consists of Stainless Steel Lunchboxes, an Insulated Flask, Cup and Travel Cup. Available in various sizes, with Light Grey or Dark Grey fixings. These metallic additions each come with a five-year guarantee. Brabantia E: sales.uk@brabantia.com W: www.brabantia.com/uk
3: A scaled-down StepUp Stepping up once again, Brabantia is proud to release additional models of the award-winning StepUp Pedal Bin. In addition to the original 40L pedal bin, Brabantia is now welcoming the 10, 16 and 25L versions. Made from 91% post-consumer recycled plastic, these beauties are 99% recyclable after use too – a big StepUp in recycling. These petite bins are the perfect fit for a small disorganised kitchen, in need of a recycling revamp. Available in Jade Green, Dark or Light Grey. Get in touch with the sales team to order. Brabantia E: sales.uk@brabantia.com W: www.brabantia.com/uk
4: Orthex Smartsore Collect range Orthex Group, the leading Nordic producer of consumer household products, has placed sustainability at the heart of its business for many years now. SmartStore™ Collect recycling and laundry range is made in the Nordic countries of durable recycled plastic. The new 46l Collect Slim is designed especially for narrow spaces like hallways. As with the existing 76l, there are separate inserts available for the easy separation of waste (in the case of Slim, there are two, while the 76l model can fit three). Orthex Group T: 07920 236548 E: Craig.sammells@orthexgroup.com W: www.orthexgroup.com
5: Mepal - EasyClip Open and close the glass or durable plastic EasyClip with one click. Designed for the foodie and the master meal prepper. This clip makes it easy to prepare and store healthy meals in either refrigerator or freezer and heat them up in the microwave or in the oven. Mepal produces smart products to store and take along food and drinks. Mepal T: + 31 573 820 870 W: www.Mepal.com
6: Mepal - On the go The popular, durable and stylish Mepal water bottles, lunch boxes, snack pot and salad boxes now come in the trend colours: Nordic blue, Nordic black, Nordic sage, Vivid blue and Vivid mauve. All beautiful and refreshing colours with colour coordinating combinations. Enjoy being on the go. Mepal produces smart products to store and take along food and drinks. Mepal T: + 31 573 820 870 W: www.Mepal.com
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BRAND PROFILE: SALTER
Ultimate Products has recently undertaken the huge task of rebranding Salter. Having acquired the brand just over two years ago, the company has carefully researched consumer perception in order to ensure the new Salter branding resonates with its target audience. PH sits down with Tracy Carroll, brand director at Ultimate Above: Tracy Carroll, brand director. Products, to find out more.
THE NEW SALTER IS ON ITS WEIGH E
stablished in 1760, the Salter brand is recognised as a quality, reliable brand, which has been trusted by families for generations. This already strong foundation provided the ideal platform for the brand to grow into its new identity. Tracy Carroll, brand director at Ultimate Products, tells us: “We were driven to rebrand Salter in order to maintain and elevate the brand’s strong identity. Our consumer research demonstrated a high level of brand recognition and positive connotations of the Salter name, demonstrating we had a great heartland to build upon.
Salter wanted to ensure that as the families who trust the brand grow, we do too, so that we are aligned with modern day values and priorities. Ahead of the rebrand, Ultimate Products conducted a range of market research on consumer sentiment for the Salter brand, which was a vital component in forming
Inset: Research showed that consumers primarily associated the iconic scales with the Salter brand.
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Inset: Newly branded packaging will begin to roll-out from this month.
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the direction of the new strategy. Tracy outlines the findings of that research: “Across various touchpoints, we were delighted to hear that the consumer associated Salter with quality. The heritage of the brand was widely recognised with consumers appreciating that it was a reliable brand that they could trust. “The rebrand is a chance to nurture this reputation, as well as a vital opportunity to extend it across our other product categories and build on our strong recognition.” The research also showed that the Salter logo was highly recognisable. Tracy offers: “Whilst we wanted to refresh the logo and use it to deliver valuable new messaging through the rebrand, we didn’t want to lose the undeniable equity that the Salter logo held.
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BRAND PROFILE: SALTER “We decided to evolve the logo instead; keeping the upper-case typography, incorporating a more modern colour scheme and adding our new signature dial.” Salter’s brand legacy is deeply rooted in its heritage of kitchen and bathroom scales and this is what many consumers associate primarily with the brand. Tracy continues: “We now offer such a broad range of product categories across kitchen SDA, cookware and laundry, that we felt it was time to re-evaluate our ethos and encompass all of these categories. “Through consistency in packaging, messaging and visual identity, we can grow our brand recognition and educate the consumer on our full range and how Salter products can fit into their everyday lives.” The heritage and well-loved brand identity, along with this growing product offering, have given Salter the confidence to be the ‘Experts in Everyday’. Tracy says:
We wanted to combine the idea of reliability and expertise with the suggestion of down to- earth familiarity.
‘1760’ into the logo, and repeated as part of our strapline.” Overall, the focus of the rebrand is to provide the consumer with a more cohesive and clearer Salter brand. Tracy says: “The consistent creative direction represents the brand and helps to reiterate our core values in a visual way. We have considered all touchpoints from packaging to POS, to marketing materials and online listings to ensure that they are driving a clear and coherent brand identity. “The consistent use of the British colour palette and date in the Salter logo reinforce our status as a British heritage brand.” Scales will be the first category to experience the rebrand with new packaging hitting shelves from this month (October 2023) and online touch points and marketing materials following next year, with a new look website and social media launch too. There will also be a full 360° marketing campaign planned for summer 2024 for the full consumer launch.
Inset: The breadth of products now available from Salter backs up the ‘Experts in Everyday’ point.
The Salter Dial The new logo incorporates the dial icon. Tracy explains: “In a nod to our iconic scales category, we have introduced our new dial icon. The dial icon can be seen interpreted in multiple different ways across our new style guide, providing an iconic and recognisable, and importantly, consistent, visual across touchpoints. The dial is also used to introduce colour – our new palette is bright and fun.” The use of the dial across the new logo and packaging also connects the iconic scales to all other categoriesin a subtle but clever way. We also wanted our heritage messaging to be a key part of the rebrand, hence the introduction of
Above: Previous Logo.
Below:Rebrand Rebrand Evolved Inset: EvolvedLogo. Logo
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Keep your eyes peeled for exciting sneak peeks and clever hints until then.
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1: De Buyer Mineral B cookware A legacy range within French cookware, this timeless collection is back in the UK for 2023 – kitchen essentials for searing, grilling and frying. Hard-wearing steel protected by beeswax, Mineral B is untreated and durable. Compatible with all stove-tops, every pan is crafted in France and guaranteed to never warp, even when cooking at the highest temperatures. Famous for its durability, this is cookware to be passed from generation to generation. Haus T: 01782 572910 E: info@inthehaus.co.uk W: www.hauswares.co.uk
New
Products
2: Kuhn Rikon 20cm casseroles Kuhn Rikon has a long heritage in manufacturing exceptional cookware and launched earlier this year was Allround Plus, an extension to its best-selling 18/10 stainless steel Allround range. The latest addition is the 20cm casserole, which is 20% deeper and features lipped both sides with a dual straining lid, making it perfect for pasta and vegetables. There is also a new 20cm casserole added to the Classic Plus range. Both ranges come with Kuhn Rikon’s UK limited lifetime guarantee. Kuhn Rikon T: 01902 458410 E: sales@kuhnrikon.co.uk W: www.kuhnrikon.co.uk
3: Emile Henry kitchen gifting collection Emile Henry has been a much-loved and collectible brand of ceramics since 1850 – for 2023 the company has introduced its kitchen gifting collection – some of its most striking design-led pieces in a minimal flour white colourway. The perfect solution for anyone seeking ‘that perfect gift’ for foodie friends and family, equally at home in both classic and contemporary kitchen settings. Haus T: 01782 572910 E: info@inthehaus.co.uk W: www.hauswares.co.uk
4: Allround 20cm uncoated frypan New in the best-selling Allround 18/10 stainless steel range is a 20cm uncoated frypan, joining the existing 24cm and 28cm uncoated sizes, and to appeal to those consumers who don’t want nonstick – as not everyone does. Allround is an everyday range and is efficient too – the fully encapsulated, impact bonded induction base ensures fast, even heating. The saucepans can be used on the hob or in the oven to 240°c. Dishwasher-safe and comes with Kuhn Rikon’s UK limited lifetime guarantee. Kuhn Rikon T: 01902 458410 E: sales@kuhnrikon.co.uk W: www.kuhnrikon.co.uk
5: OXO Steel Single Wall Cocktail Shaker Measure, shake and serve cocktails in style with the elegant OXO Steel Single Wall Cocktail Shaker. Part of the OXO Steel Barware collection, this shaker brings together several tools in one, providing excellent value. It features two silicone gaskets to prevent leaks when shaking, and includes a jigger cap with standard measurement markings for pouring small measures. The built-in strainer filters ingredients keeping drinks clear from ingredients, and is dishwasher safe. OXO W: www.oxouk.com
6: Aqua Optima adds Perfect Pour Dispenser to collection Water filtration expert, Aqua Optima, has added an 8.2litre fridge-friendly water dispenser to its premium Perfect Pour range. The dispenser’s adjustable, elevated stand allows it to be stored in the fridge or on the countertop. The easy-access refill tank can be topped up while still in the fridge, using the built-in jug. Its two Evolve+ filters ensure ultra-fast filtration. The Perfect Pour collection also includes 2.4litre and 3.6litre easy-fill jugs, which offer consistent flow and an ergonomic handle. Strix E: sales.enquiries@strix.com
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IN PROFILE: BENROSS
With soaring energy costs continuing as we head into winter again, consumers are continuing to change how they do their laundry in order to be more energy efficient and cut costs. Amit Juneja, managing director of Benross, tells PH how the business is supporting these changes and how heated airers are changing the sector.
THE HEAT IS ON Inset: The 3-tier airer is the more expensive option, but Benross sells more of this model due to it taking up less space, while offering more drying room. Below left: A trusted brand like Black + Decker is a key consideration for consumers during purchasing decisions.
A
significant area which consumers may not realise is an expensive use of energy is running a tumble drier to dry laundry. Benross has calculated that the cost of running a tumble dryer on average is 4.5kWh of energy per cycle (dependent on the machine). Therefore, based on the latest energy price cap, the average cost of running a single cycle is around £1.21, giving a total estimated annual cost, based on two full loads a week, of £125. Amit Juneja, managing director of Benross, furthers: “With an energy consumption rate of around 300w, a heated airer proves to be far more costeffective alternative to running a tumble dryer. At the current energy price cap rate, the running cost is just eight pence per hour – meaning that you can run the airer for 15 hours for the same cost as a single tumble dryer cycle. PROGRESSIVE
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“Using the 3-tier heated airer for 4 hours per week will cost 32p per week, an annual cost of £16.64 and an annual saving of around £108.” When a heated airer cover is added, the speed of drying can also be speeded up, thus saving even more energy by trapping and keeping the warm air circulating around the clothes rather than being lost to the room. As well as the cost benefits and energy efficiency improvements provided by heated airers, there are several other benefits identified by consumers. Amit comments: “The gentle warmth provided by a heated clothes airer helps prevent damage to delicate fabrics and reduces the risk of shrinking, fading, or distortion that can occur in a hightemperature tumble dryer. "The average cost to heat a room using central heating is between *£2.76-£4.60 an
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IN PROFILE: BENROSS
Left: A compact foldable design that can be easily stored when it is not in use is a key factor in purchasing decisions.
Right: The 3 tier heated airer offers 21m drying space, 0.47m2 space occupied, and 30 heated drying bars.
hour (*dependent on boiler’s power outage/property size) vs 8p an hour to use the 3-tier airer which will help warm up a room." Amit explains: “What many people also don’t realise is that it will also work as a standard, non-electrical airer in the warmer summer months. This enables the consumer to dry cloths like a conventional airer, all for free.” When looking to buy heated airers, consumers have some key factors in mind. Amit explains: “Size of the airer and drying capacity - relative to the size of their home and the amount of clothes they will generally be looking to dry. Many consumers will also be looking for airers with a compact foldable design that can be easily stored when it is not in use.” This is great for families with children who are doing multiple loads a week." Trusted brands are also important. “Many consumers will also prefer to invest in a product from an established and trusted brand, with an associated reputation for producing high quality and reliable products,” says Amit. “Related to this will be ratings and reviews. Consumers are now able to be more informed than ever before about the performance and quality of a product before they make a purchase. “Ease of setup and use is also important. Consumers value airers that are easy to set
up, operate, and fold for storage. They prefer models that do not require complex installation or assembly.” Marketing and communications are key for retailers when conveying the benefits of heated airers. Amit outlines: “For online retailers, the use of educational videos showing how to use the product and its benefits will be valuable. Time lapse videos can be used to demonstrate faster drying times. “Interactive features such as cost calculators can quickly and easily demonstrate the benefits. The use of social media marketing and influencers can also provide real life demonstrations of the product in use within a real home. “For retailers with physical stores, the use of in store point of sale materials to clearly show the
Black + Decker airers
benefits, as well as in-store workshops and events to demonstrate the products to consumers.”
Inset: The airers can also be used without heat in the warmer months.
Benross Marketing has a range of electric heated clothes airers produced under our exclusive BLACK + DECKER brand licence. Backed by a trusted brand, with all our airers built with high-quality materials to exacting BLACK + DECKER product quality standards, consumers can be assured that their airer is built to withstand daily use and will serve them for years to come. The range includes: 3 Tier Heated Airer (available with or without a cover and wheels, for added portability) – offers 21m of drying space, folds flat for easy storage when not in use and has a running cost of just eight pence per hour. The BLACK + DECKER Heated Winged Airer has 11.5m of drying space, and is perfect for smaller spaces such as apartments and flats, and has a running cost of just four pence per hour.
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COMPANY PROFILE: SCRUB DADDY
Scrub Daddy is headed on a journey into Europe with its bestselling cleaning range. Lucy Williams, marketing manager, at Scrub Daddy EU, tells us more about the expansion plans and the latest additions to the range.
EUROPE IS
SCRUB-SESSED
Scrub Daddy is on a journey into Europe and its products are already available across a wide range of European territories, including The Netherlands, Germany, Austria, Switzerland, Denmark, Poland, and more. To support this growth, Scrub Daddy has now officially opened a Dutch warehouse in the Netherlands. Lucy Williams at Scrub Daddy EU, marketing manager, expands: “Our journey into Europe is an exciting milestone that holds great promise. The strategic move of opening the Dutch warehouse is set to significantly bolster our distribution capabilities.” Scrub Daddy is now supplying multiple retailers including Aldi, Lidl, Normal, Blokker, and Clas Ohlson, among others. Lucy continues: “Our products are now gracing the shelves of these esteemed retailers, offering households across Europe the opportunity to experience the magic of Scrub Daddy's cutting-edge cleaning solutions. “The demand has been great so far, as
Inset: Arran Krouse, ceo, opening the new European HQ.
Inset: The Scrub Daddy team works tirelessly to craft products which address trends and evolving cleaning needs.
households across Europe have welcomed our innovative cleaning solutions.” With the expansion into Europe, comes the launch of the EU website. Lucy offers: “It provides an easy, seamless experience, showcasing our entire range of products tailored to suit the unique cleaning needs of homes all over the world.” The website offers detailed product information and handy cleaning tips. Customers can now easily locate where they can purchase Scrub Daddy cleaning solutions across the European region. Expansion into Europe hasn’t slowed down the new product development. This year, the company has introduced a number of new additions to the product line-up. Lucy says: “The response has been fantastic. The BBQ Daddy and Damp Duster Towel have brought a new dimension to cleaning routines, and the Special Edition Cranky Couple has added a touch of playfulness.” As for what's next in the new product development pipeline, the Scrub Daddy team is working tirelessly to craft innovations that address emerging trends
Inset: The Damp Duster Towel has joined the growing portfolio this year.
and evolving cleaning needs. Lucy comments: “We're excited to keep surprising our customers with products that make their cleaning endeavours not just easier, but genuinely enjoyable. “At Scrub Daddy, we're driven by a passion for making cleaning smarter, more efficient, and more enjoyable. Our expansion into Europe, the launch of our dedicated website, and the introduction of innovative products are all steps towards this vision.” Watch this space for the next innovations to join the family.
Follow Scrub Daddy’s journey on Instagram and TikTok @scrubdaddyuk or visit their website www.scrubdaddy.co.uk PROGRESSIVE
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1: Stylish New Water Filter Kettle from LAICA
New
Products
Household appliance and filtration brand LAICA has launched ISEO, a stylish new water filter kettle. Available in both Anthracite and White, the Italian-designed, glass-bodied 1.5 litre kettle, is powered by Strix technology and uses LAICA’s bi-flux water filters, specially-formulated to create the best-tasting tea and coffee by reducing chlorine and other impurities in tap water. It offers variable temperature settings to ensure hot drinks are served at the perfect temperature. Strix E: sales.enquiries@strix.com
2: ParisRama Taking the iconic Paris Mill created by Peugeot back in 1987, Peugeot has gone for a trendy and energising look with its new ParisRama collection of highly colourful salt and pepper mills. The iconic mill for leading chefs has appeared in countless different versions over time and is now going for daring and original colour combinations to blend seamlessly into every home interior. This collection is living proof that flawless quality can go hand-in-hand with clearly cheerful designs. For precision and consistent grinding, Peugeot has equipped the ParisRama collection with its patented u'Select adjustment system. The collection has 10 colours - mixed across Salt and Pepper. Each Mill is £52.99 and is available in a compact carousel display system or individually. Burton McCall T: 01162 344600 E: sales@burton-mccall.com
3: Heart ramekins Love is in the air for Peugeot with these heart large and small ramekins, perfect for gifts as we look towards Christmas and Valentine’s Day. The striking dishes will make unique gifts for loved ones, for a housewarming, or teachers. Peugeot’s range of ceramic bakeware is made in France, in its factory with over 80 years of experience. Each mold is remade after 800 to 1000 pressings and finishing touches are all completed by hand. Unique to Peugeot are the extra wide handles and lips on all the range, engineered to ensure each dish can be handled with ease during cooking. T: 01162 344600 E: sales@burton-mccall.com
4: GASTROBACK Design Multicook Pro One of the latest products launching from German premium kitchen appliance brand Gastroback, is the 8-in-1 62527 Design Multicook Pro, with a series of pre-set multi-function programmes for rice, porridge, cook and keep warm one-pot dishes, soups, steaming vegetables and cake baking. Packed full of features the intuitive and easy-to-use Design Multicook Pro has pre-set and adjustable timings; 3D heating system for brief and uniform cooking time; 15 hour delay start time and accessories including a steamer insert, measuring cup and rice spoon. Gastroback E: marcus.lux@gastroback.de W: www.gastroback.co.uk
5: Salter Marino Collection With the new Marino collection from the well-established housewares brand, Salter, kitchen countertops are about to get a whole lot better dressed. Bringing a brand new colourway to the kitchen, Marino marries a steely shade of dark blue with metallic highlights in a stunning champagne colour, for a collection that delivers the new modern neutral. Co-ordinate the countertop with products spanning across food preparation, cooking, and countertop. The range introduces an exciting new launch for Salter, the 20L Microwave Oven, which sits perfectly alongside a stylish 1.7L Kettle and family-friendly 4 Slice Toaster. Ultimate Products E: Sales@upgs.com
6: Gastroback Design Espresso Advanced Duo Coffee has always been a key part of the portfolio from German premium kitchen appliance brand Gastroback, and new in the line-up is the 62626 Design Espresso Advanced Duo. Featuring a dual-circuit Thermoblock system, the new Advanced Duo is able to dispense espresso and milk foam at the same time. It has 15 bar pressure, pre-brew function, integrated tapered mill and 30 grind settings and features include electronic PID to measure water temperature precisely and the option to individually programme the amount of water per cup. There is a separate hot water outlet for beverages like tea and a range of accessories come with the machine including stainless steel tamper and milk foam jug. Gastroback E: marcus.lux@gastroback.de W: www.gastroback.co.uk PROGRESSIVE
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EIHA WINNER: MALCOLM KING
Having amassed an incredible 50 years of service at Lakeland, Malcolm King was last month honoured with the Retail Employee of the Year award at the Excellence in Housewares Awards. PH sits down with Malcolm to find out about his Lakeland career.
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alcolm King started working at Lakeland on 21 June, 1973, when he took on a role cutting and sticking the sheets of plastic, to create bespoke covers for the boats in Lake Windermere and the surrounding areas. A few years later, Malcolm moved to join the teams working on agricultural shows throughout the UK, operating from a popup shop in a curtain-sided trailer. This work took him from the Black Isles in Inverness in the far north of Britain, right down as far as
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loved training colleagues when opening new stores, one of the many highlights of his career. Malcolm also enjoys the buzz of sales in a range of environments. “A real high point was working with our massive shop in the Ideal Home Show event in the late 90s. The shows were packed out and we would easily sell through 15 to 20 pallets of stock per day.” For the last 16 years, Malcolm has worked as a colleague in Lakeland’s flagship
Below: Malcolm King joined Lakeland in 1973.
Windermere store, back where he began his career. One of the things he enjoys most about the housewares industry is the constant newness. He comments: “I’ve loved seeing the innovation over the years from new technology like chest freezers in the 70s, microwaves in the 80s, heated airers in the 00s, and all the associated
There are so many achievements I could list, but winning this Housewares Award is right up there.
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the Royal Devon Show in the South and as far west as The Pembroke Show in Wales. The variety in his career is what Malcolm enjoys most about his role. He tells us: “I’ve managed to do almost every role available within retail. I’ve worked in our warehouse, call centre, agricultural shows, and retailing. “In our early years of trading, we didn’t have computers, so all our customer records were kept on small cards which were manually updated and kept in large filing cabinets.” Over the years, Malcolm would be asked to put his knowledge and experience to work helping out at stores throughout the UK, with an impressive list including Brent Cross, Norwich, Chichester, Cambridge and Cardiff to name a few. Malcolm says he
Inset: Malcolm says winning the EIH award is up there with his greatest achievements during his time at Lakeland.
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EIHA WINNER: MALCOLM KING Right: Malcolm receiving his Retail Employee of the Year award from Smeg’s Donna Cox, with host and comedian, Jake Lambert.
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Rob Moffa
Malcolm is thoughtful and kind and it has been an honour to have spent as much time with him as I have. He’s done more to promote Lakeland and our values than anyone I know. accessories like freezer bags, steaming bags, smalls dryers, etc. “I love that this innovation is continuing with the new wave of air frying and all the excitement that comes with them.” Malcolm has great stories and a wonderful knowledge of Lakeland’s history, which he often shares with customers. Having seen five decades of Lakeland, he has seen some huge changes in housewares retailing. He expands: “Almost everything is different now. When I first started, we sold almost entirely plastic bags, foil, wooden spoons and mixing bowls. “Our first big innovation was cling film, none of the great kitchen gadgets we have now. All of the shopping was through our one little shop in Windermere, or by mail order. Now we have stores all over the
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Below: The Wrapmaster is a favourite for Malcolm and Lakeland customers alike.
Malcolm’s top product
Over the 50 years he’s worked at Lakeland, Malcolm has seen an enormous number of products launched. However his all time favourite is a simple, but effective one. He reveals: “My favourite product is the Wrapmaster cling film/foil dispenser. Every home should have one. “It’s so good, we often find customers in our Windermere store selling them to each other.”
country and a great website.” Malcolm’s career with Lakeland continues and we are sure there will be many more highlights to come, but when asked him what his biggest achievement to date at the retailer was, we were thrilled to hear his answer: “There are so many things that I could list, but winning this Excellence in Housewares Award is right up there.”
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A+ report Robin Moffat is the store manager at Lakeland Windermere. He tells us: “Malcolm is such a valued and loved member of our team. It’s such a great support for the whole team to have Malcolm’s knowledge and experience, he’s endlessly patient with all our new colleagues. “Often we have customers visiting our Windermere store asking after an unusual kitchen gadget we used to sell 30 years ago. Not only is Malcolm aware of the item, there’s a good chance he sold it to that customer originally. “Malcolm is thoughtful and kind and it has been an honour to have spent as much time with him as I have. He’s done more to promote Lakeland and our values than anyone I know.”
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FOCUS ON: KNIVES
A CUT ABOVE Inset: Ekau has recently launched specialised knives tailored for various culinary tasks.
W
hether the buyer is a home chef, hobby chef, or professional, the important attributes of a kitchen knife remain constant. Paul Shelley, managing director of Haus Marketing and Distribution outlines two of these: “Firstly, it should be about the material and quality and how that material is used to create the knife. The material can be varying qualities in steel, and some of those factors enhance the next option a consumer should look at – sharpness. “Sharpness is 100% important, it’s affected by the thickness of the steel. What angle
Although there are a few key factors which combine to make an excellent knife, and don’t change from year to year, there are certainly innovations and new launches aplenty in the sector. Cooking shows and celebrity chefs also highlight the importance of a good set of knives and help to drive sales. PH chats to some key suppliers to find out the latest. that blade is sharpened at will also have an influence on the initial cutting steel. Subject to the investment, you want the knife to be sharp, for the edge to remain sharp for a long time, and for the blade to be easy to resharpen. The harder the steel, the longer the edge will last, but the harder it will be to resharpen. Finding that balance is what knife brands talk about all the time.” The feel of a knife is also an important consideration. Howard Bradley, commercial director at Dexam, offers: “Comfort is key; every knife should act and feel like an
Inset: Lion Sabatier’s Olive Wood handles launched recently and are available from Haus. PROGRESSIVE
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extension to the user’s hand. There’s no such thing as an ideal weight of knife; it comes down to personal preference.” Further factors can include the design and budget. Richard To, marketing manager of Ta Yang Group, tells us: “Coloured handles play a role in facilitating identification and preventing food cross contamination. “Finding knives within a consumer’s preferred price range which align with their intended use is also essential.” Ben Grunwerg, managing director of Grunwerg furthers: “Consumers always look for quality and style. Knife blocks usually sit quite prominently on kitchen counters and consumers want something that will look good and perform well in the kitchen. Consumers will either buy something cheap and functional, or gravitate to well-known trusted brands with good block set options like Global Knives.” Viola Wüsthof, managing director and partner of Wüsthof, adds: “Increasingly, lifestyle is playing an essential role in the purchase decision: Does the knife match with the interior of my kitchen? Does
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FOCUS ON: KNIVES
Ins non-st
Inset: The blades of the Katana Flame knives from Grunwerg contain copper, brass and steel, creating a really beautiful knife. Right: Haus offers Lion Sabatier - Made in France knives which are 100% fully forged. Below: EKAU has developed a non-stick coating to improve the functionality of its knives.
the knife reflect my individuality? Does it look good for my socials? These are strong and growing trends we are certain about from conversations with customers and experts in the interiors sector.” In terms of newness, there is plenty to discover in the sector. Ta Yang Group’s Ekau brand is leveraging non-stick features as part of its product expansion. Alternative materials are also appearing. Ben comments: “New materials are always coming to market in the quest to make a sharper knife that stays sharp for longer. Our latest Katana Flame knives feature a ‘Rainbow Damascus’ cladding around a VG-10 core. “Previously this technology was limited to some very high-end Japanese blacksmiths, but we have made these available at affordable prices.” Florian Rotondi, deputy head of quality management at Wüsthof, furthers. “You cannot reinvent the oldest tool in the world. But you can work with new technologies to align with ever-changing customer behaviour. “With a special diamond-like carbon coating, for example, the hardness of the steel can be almost doubled, making it almost immune to adverse external influences.
“The shape and material of the handle can be innovated too. The Hexagon Power Grip with its honeycomb design provides a firm, non-slip hold under all conditions. The fibre glass reinforced polyamide materials on the handle makes it easy to care for.” Innovation has to be balanced with mindfulness of how many knives can be held at retail, says Paul. “I know some brands are bringing out new styles of blade, new colours, handle materials and British made to their collections. Retailers can only stock so much though. We have access to over 400 blades, which is why we have always kept minimum orders low and availability high.” An increased focus on cooking can help encourage consumers to upgrade knives. Howard explains: “The rising number of food TV shows and growth of social media PROGRESSIVE
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platforms to promote food have been key drivers in the knife market. The renewed interest in home cooking has enabled knife producers such as ourselves to focus on speciality knives.” When it comes to selling knives, Carl Branigan, country head UK and Ireland at Wüsthof sees two sides: “There is the technical side meaning strong visual displays, product cards or other informative materials, and of course, the expertise of the retailers.
www.grunwerg.co.uk I sales@grunwerg.co.uk I +44 (0) 1142 756700
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FOCUS ON: KNIVES
“On the other hand, there are the more emotional considerations. Kitchen equipment has had a strong, and growing, design characteristic for several years. Knives are increasingly no different for many customers – always looking for inspiration and products and accessories to refine the kitchen. “If you listen to our target audience of food fans, they describe the cutting experience as a simple but enjoyable, pleasing and relaxing moment. So we have to allow customers to experience this for themselves. Even a simple demonstration of a honing or sharpening steel can educate and enrich the customer journey.” Sharpening is an important area of focus for retailers. Paul expands: “For years, Haus have talked about how important it is to talk about sharpening to consumers. When a consumer purchases a knife, it is imperative they are educated in how to maintain it and the ways in which you can protect that knife purchase. “With the right kit [upsell] your customer can leave with the confidence they have received great advice and have bought the right products. Hopefully encouraging them to come back and buy more.” Howard agrees: “Some consumers are nervous about buying quality knives because they don’t know how to sharpen them. There is therefore a real advantage to our retailers stocking a good knife sharpener that’s easy to use. “Many good cook shops use our Chefs Choice Commercial Sharpener to offer a knife sharpening service. This ensures that people have the confidence to buy the quality knives while also ensuring they come back to the shop on a regular basis.”
Above: Dexam’s Forest & Forge wooden handled knives are handmade in Sheffield.
Navigating regulations can present a challenge for retailers. Ben comments: “Good displays are absolutely crucial. Selling knives has become harder and harder for bricks and mortar retailers, unlike other products, knives have to be displayed behind glass and too many retailers have poor displays, which are not well maintained. For the high-ticket items, products have to be displayed appropriately and attractively having space for both loose knives and knife block sets.” Above: WÜSTHOF believes consumers should consider two factors for knife purchases - the material must be solid, and the workmanship must be flawless.
Above: The latest additions to Dexam’s School of Wok range include four cleavers and a knife made from durable stainless steel and ergonomically designed with a comfortable handle.
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New
1: Scanpan Classic knives Sleek, razor sharp and perfectly balanced, Scanpan’s Classic range of knives includes every blade shape needed in the modern kitchen. Using the highest-quality German steel, the brand has created a collection of pieces to withstand everyday wear and tear, while remaining a joy to use. Even better, in recent impartial testing, the knives received the rating ‘excellent’ – not just razor sharp when new, the knives remain sharp for an extended period of time and are easy to resharpen when needed. Haus T: 01782 572910 E: info@inthehaus.co.uk W: www.hauswares.co.uk
Products Cutting Edge
2: School of Wok by Dexam Asian cleaver & knife collection Dexam has introduced an array of new specialist Asian cleavers and knives. These latest additions to the School of Wok range include an 8” filleting knife, 7” Japanese cleaver, small 5.5” cleaver and two 7” cleavers with a medium or large blade option. Made from durable stainless steel, each has been designed for effortless slicing and dicing of Asian ingredients. They can be sharpened with any good quality steel or sharpener. Dexam E: sales@dexam.co.uk W: trade.dexam.co.uk
3: Victorinox domestic knives Victorinox knives: a cut above the rest. The extensive line of knives by Victorinox brings refinement to the kitchen. Together, Swiss craftsmanship and extraordinary expertise have created a reliable line of kitchen knives that suit each and every purpose. Whether slicing, dicing, filleting, or carving, a tough task is made swift and simple with the right tool. The versatile Victorinox paring knives are suitable for all types of food preparation. Specialist knives, including the santoku and salmon are constructed for form to fit purpose, with fluted edges to prevent food sticking to the blade. From bread and baking knives, to the most effortless blades for serving steak at the table, Victorinox knives are perfected for any culinary pursuit. Burton McCall T: 0116 234 4611 E: sales@burton-mccall.com.
4: Microplane Gourmet Series Slicer The Microplane Gourmet Series Slicer slices various foods with speed, ease and convenience into even widths and is ideal for cucumbers, radishes, courgette, potatoes, onions, apples and other ingredients. The slicing surface is made of stainless steel, as is the frame for extraordinary durability. The non-skid foot adds stability when slicing on counters and plates. The 2mm size of the slice is perfect for salads and zucchini wraps for paleo diets, as well as slicing potatoes and other root vegetables for veggie chips. The Microplane Gourmet Series Slicer delivers uniform slices with minimal effort and features non-slip feet for stability and firm control whilst using the slicer. Suitable for top rack dishwasher for easy and convenient cleaning. Burton McCall T: 0116 234 4611 E: sales@burton-mccall.com.
5: The Katana Saya Olivewood Range The Katana Saya olivewood range blends aesthetics with functionality. Crafted with precision, the knives showcase a Damascus pattern on the blades and durable luxury wood handles for comfort. The blades are expertly crafted from Japanese VG-10 stainless steel; one of the finest steels used in Japanese culinary products. This premium steel offers supreme toughness and excellent edge retention, reaching a Rockwell hardness rating of up to 63HRC. With a total of 15 different knives in the collection, they suit various kitchen needs, making them versatile additions to any kitchen. Grunwerg E: sales@grunwerg.co.uk T: 01142 756700 W: www.grunwerg.co.uk
6: Global Hikaeme Drawer Storage Set The Hikaeme In-Drawer Knife Dock Set includes five best-selling knives all housed in a beechwood storage unit which provides natural anti-bacterial properties. This beechwood in-drawer knife dock includes markings near the handle to identify each blade and a finger pull to remove the set from the drawer easily, also allowing more bench space for prep work. The knives are crafted from high quality Cromova18 stainless steel and reach a Rockwell rating of 56-58, each blade features an acute 15° cutting edge which holds its razor sharp edge for longer, yet is easily sharpened when required. Grunwerg T: 01142 756700 E: sales@grunwerg.co.uk W: www.grunwerg.co.uk PROGRESSIVE
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‘Feeling’ Cutlery by Guzzini. Elegant, well balanced, ergonomic cutlery, ready at any time of day, from breakfast, to dinner or all year round. There are 12 different colours, to suit every home.
NEW
COLOURS BLACK, ROSE & GREEN
To see more from Guzzini, visit our website.
HOME & KITCHEN | OUTDOOR LIVING | FOOD SERVICE
EDDINGTONS LTD, RG17 0PZ. UK.
www.eddingtons.co.uk
E: sales@eddingtons.co.uk
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1: Robert Welch Professional Knives
New
New Professional Knives from the designers of the multi-award winning Signature knife range. A highperformance range of quality knives, classically designed for comfort in the hand, perfectly weighted and balanced. Fully forged with a distinctive angled bolster and 15° World Edge Geometry blade made form ice hardened German steel, the knives offer long lasting edge retention. Robert Welch Professional Knives hold an enduring appeal for those who always aim for culinary excellence. Robert Welch Designs T: 01386 840880 E: trade@robertwelch.com W: www.robertwelch.com
Products Cutting Edge
2: Robert Welch Professional Angle Oak knife block set The Professional Angle Oak knife block set provides a contemporary solution to kitchen knife storage. The solid oak block features a vertically angled and space saving design, organising your kitchen workspace whilst protecting knife blade edges. This set comprises an Angle Oak knife block and six Professional kitchen knives, but is designed to house six Robert Welch Signature or Professional kitchen knives. Robert Welch Designs T: 01386 840880 E: trade@robertwelch.com W: www.robertwelch.com
3: Opinel Parallèle Collection The kitchen knives in the Opinel Parallèle Collection have a natural beech wood handle that is robust, yet comfortable in the hand. Featuring a highly anticorrosive X50CrMoV15 stainless steel, half-tang blade, the profile of these knives is designed to optimise movement and ensures a perfect cut suitable for each food type. Distributed in the UK and Ireland by Whitby & Co UK. Whitby & Co T: 01539 721032 E: sales@whitbyandco.co.uk W: www.whitbyandco.co.uk
4: Kuhn Rikon Colori collection Swiss heritage brand Kuhn Rikon really sets itself apart when it comes to colour and design and the Colori knife collection is no different, having firmly established itself as an icon – and the Leopard knife itself is favoured by another icon, Nigella Lawson. The brightly coloured and patterned knives are available individually or as sets, with essentials like 9cm paring, 15cm santoku, 17cm chef’s knife and 20cm bread knife. The super-sharp Japanese stainless steel blades offer long lasting performance and are non-stick coated to ensure food does not cling. The knives have ergonomic handles so that they are comfortable in your hand. Kuhn Rikon T: 01902 458410 E: sales@kuhnrikon.co.uk W: www.kuhnrikon.co.uk
5: Wusthof brings colour to the kitchen The Solingen-based premium knife manufacturer has extended its Classic range by meeting customer demand for more colour and individuality in the kitchen. The launch of Classic Colours comprises five new stylish colours, inspired by the culinary world, each available in eight blade shapes. Wusthof T: +44 (0)7795 364352 E: c.branigan@wuesthof.de W: www.wusthof.co.uk
6: Velvet Oyster proves popular Wusthof, the Soliingen-based premium knife manufacturer, recently launched five new additional colours to its Classic series, all inspired by the culinary world. Velvet Oyster, with its sophisticated, chic, but modern tone, is leading the way as customer favourite. Available in eight different blade shapes. Wusthof T: +44 (0)7795 364352 E: c.branigan@wuesthof.de W: www.wusthof.co.uk
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Opinel knives were born in 1890 in the heart of the French Alps. The simplicity and universal functionality of the design made them instantly popular, and today they are recognised as one of the world’s foremost design icons. Still made by the Opinel family in Chambéry, in the Savoie region of France, the classic Opinel pocket knives and tools are virtually unchanged from the original 1890 designs. From farm to forest, garden to kitchen, and ship to shore, Opinel knives mean lasting quality and style from one generation to the next.
Distributed in the UK and Ireland by Whitby & Co (UK) Ltd
+44 (0)1539 721032 sales@whitbyandco.co.uk
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1: Celebrating 70 years of cookware
New
Products
Fissler has been manufacturing in Germany since 1845 and is now celebrating 70 years manufacturing pressure cookers. To celebrate this anniversary Fissler is launching a limited-edition collection of its famous VitaVit and Vitaquick pressure cookers. The anniversary edition is designed with reference to the fashion and colours of modern art of the 50’s, with a colour blocking design characterising the era. Manufactured, decorated and finished by hand in Germany, the collection is raising the pressure bar for the next 70 years. Fissler pressure cookers are made from over 90% recycled stainless steel, have a safety locking lid indicator, four cooking settings and a depressurising valve, making it safe and easy to create a one-pot meal. Shorter cooking times save up to 70% more energy than regular methods and each cooker is compatible with all stovetops including induction. Eddingtons E: sales@eddingtons.co.uk T: 01488 686572
2: Bakers' Best Baker's Best is a premium bakeware collection which offers a range of 0.8mm thickness bakeware with flat edges and diamond-shaped patterned bottoms. This unique design feature makes it easier to release baked goods without sticking, resulting in perfectly baked goods every time. With its highquality construction, even heat distribution, and non-stick coating, Baker's Best is a top choice for any home baker. RL Industry W: www.bakerssecret.com E: sales@rlindustry.com W: www.rlindustry.com
3: Cream Superb Collection The Cream Superb Collection is a top-of-the-line bakeware range that boasts exceptional quality and unique selling points. It features a cream coating finish that adds a touch of sophistication to any kitchen. The heavy-duty construction ensures even heat distribution and prevents warping, while the non-stick coating ensures baked goods come out effortlessly. With a range of versatile bakeware, it is the perfect choice for bakers of all levels. RL Industry W: www.bakerssecret.com E: sales@rlindustry.com W: www.rlindustry.com
4: Fortune awaits Discover a peaceful portrayal of nature, embracing the elegance of the crane as it glides across fine bone china. The calming pastel tones are contrasted by luxurious 22-carat gold lining, giving this chinoiserie-inspired pattern a feeling of serenity and joy. Wedgwood T: +44(0)1782 282651 E: customerservice.uk@wedgwood.com
5: Smart Flex Bakeware Smart Flex bakeware is designed with a durable and flexible silicone base, allowing for easy cake removal. Its non-stick and stain-resistant surface ensures effortless cake release. The rigid carbon steel handles and frames provide protection against bending and folding. This bakeware is safe to use in the dishwasher, freezer and oven. Ekau Home T: 07771 502811 E: howard.parker@wts2020limited.uk W: www.ekauworld.com
6: Le Petit Chef Box Set Available from Whitby & Co, Le Petit Chef Box Set from French heritage manufacturer, Opinel, is the perfect way to teach children how to cook well from a young age. The training ring helps position their fingers, while the finger protector protects the hand holding the food in place. The set is now available in three colours – red, blue and green, and features Opinel’s high-quality stainless-steel knife blades and beechwood knife handles. Whitby & Co T: +44(01539 721032 E: sales@whitbyandco.co.uk W: www.whitbyandco.co.uk PROGRESSIVE
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COMPANY PROFILE: WÜSTHOF
RAZOR Above: The Diamond-Like Carbon (DLC) coating on a Performer blade increases the surface hardness of WÜSTHOF steel from 58 to a unique 104 Rockwell.
Established in Germany, in 1814, WÜSTHOF is now under the leadership of the seventh generation of the WÜSTHOF family. During the 209 years of the company’s existence, it has grown to become a global premium knife brand. PH catches up with country head, UK and Ireland, Carl Branigan, to find out more.
C
urrently led by managing partners, cousins Viola and Harald Wüsthof, WÜSTHOF began life in a cottage in the Weinsberg valley in Solingen. There, in 1814, Johann Abraham Wüsthof founded the family company, which has gone on to be run by seven generations of the family. Carl Branigan, country head, UK and Ireland, tells us: “Each Wüsthof generation has shaped the company in its own unique way. At the end of the 19th century, Eduard Wüsthof, driven by the idea that each individual knife should accompany its owner for a lifetime, designed the WÜSTHOF Classic Chef‘s Knife. The quality and style of this knife, with its black handle, is now inseparably associated with the WÜSTHOF brand.
“In recognition of Eduard Wüsthof’s unforgettable achievement, WÜSTHOF respectfully calls this knife ‘The Original’ and it has become synonymous with the European chef’s knife.” As a company, WÜSTHOF believes that to cook well, you need three things – fresh
Above: The WÜSTHOF brand was founded in 1814.
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ingredients, simple techniques and high quality tools. Carl continues: “Of those tools, the chef’s knife is the single most important tool in any kitchen. A sharp, quality knife means more control, less slippage, safer cutting, more consistent slicing and excellent results.” Today, WÜSTHOF continues to be united by the passion for the art of forging, and the magic of preparing great food. The brand remains synonymous with quality and craftsmanship. Carl says: “We still produce our forged knives in Solingen, the ‘City of Blades’ - because we believe that quality knives can only be made where highprecision production meets traditional artisanship, and for that there is no place like home. Our obsession with knives, and knives alone, sets us apart.” The last year has been challenging for many companies with the impact of the war in Ukraine, and subsequent energy crisis and inflated costs through the supply chain. Carls comments: “As the cost-of-living crisis continued to grow, consumers were uncertain, and they spent less money on culinary equipment.” WÜSTHOF took the opportunity however, to rigorously review all aspects of its business to mitigate the macro-economic impact on its retail partners and customers. During 2023, WÜSTHOF has also been moving closer to its retail partners and consumers in the UK and Ireland by introducing individually tailored sales structures. a strategy that has already proven successful in Germany, North America and Canada. WÜSTHOF’s UK market has, for several years, been managed by a distributor, but in April the company
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COMPANY PROFILE: WÜSTHOF
Inset: The quality and style of the WÜSTHOF Classic Chef’s knife, with its black handle, is now inseparably associated with the WÜSTHOF brand.
established its own direct UK sales and distribution subsidiary. Carl explains: “We supply retailers directly from WÜSTHOF’s UK warehouse, maintaining quick and reliable delivery to customers and consumers, helping to further increase brand awareness and collaboration to bring the WÜSTHOF vision to life. WÜSTHOF can now, more intimately, invest in tools and strategies to increase customer demand.” Plans for the future are clearly defined. Carl expands: “We want to build WÜSTHOF as a ‘culinary love’ brand for food-fans all around the world. “In order to inspire all food-fans, we will continue to create outstanding knives and stage them in inspiring media assets and new storytelling formats. We want to connect people all over the world in culinary ways – they should truly enjoy the experience of prepping fresh ingredients.”
There has been much in the way of product development recently too, with the Classic Colour series launching in spring 23. Carl furthers: “In addition, we launched a series – Urban Farmer – inspired by the ‘garden to table’ trend. It celebrated today’s passions for farm-fresh food, home gardening, and cooking with delicious ingredients.” WÜSTHOF Performer is another example of specialist knife development. Carl says:
Classic Colour The Classic Colour series is designed for on-trend customers who place great importance on individuality. Carl comments: “Consumers can choose from five striking colours and eight different blade shapes. The colours are inspired by natural ingredients and can be combined with each other as desired. “A functional design piece that makes a statement, each knife encapsulates the joy of putting together your own home, promotes the experience of cooking from scratch, and expresses a fun-loving conviviality in a way that is both on-trend and aspirational.”
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“With its special Diamond-Like Carbon (DLC) coating the steel it’s exceptionally strong and durable, producing a long-lasting blade that is heat resistant, scratchproof, and resilient to damage, even after frequent use in the kitchen. “The Diamond-Like Carbon (DLC) coating on a Performer blade increases the surface hardness of WÜSTHOF steel from 58 to a unique 104 Rockwell. And with its honeycomb design, the innovative Hexagon Power Grip gives you a firm, non-slip hold under all working conditions.” Below: The Classic Colour range includes five striking colours and eight blade shapes.
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PH SHELF PORTRAIT POTTERS_GF.qxp_Grid 21/10/2023 14:20 Page 1
THE TOP
5 SHELF PORTRAIT
THE SHOP’S CURRENT BESTSELLERS BY VOLUME: l Teaspoons l Kilner jars l Food umbrellas l Potato peelers l Bean slicers
THE SHOP’S CURRENT BESTSELLERS BY PROFIT: l Robert Welch Signature Knife Block Set l Kuhn Rikon Classic Plus Saucepan Set l Le Creuset TNS Saute pan with lid l Sabatier knife sharpener l Le Creuset TNS Deep Frypan
RETAILER PROFILE Below: The team works hard to create a warm, inviting atmosphere in-store.
COOKMATE WORCESTER The current owners of Cookmate Worcester have been at the helm for 17 years, but the shop has been established for over 40 years. During that time, the indie has seen the nature of retail change and has had to remain innovative by bringing in new products, adapting to changing tastes and shopping habits, while also making sure they stock all the classics.
ON THE WAY UP “We have noticed an increase in energy saving and efficient items in the last few months. Most notably products such as stovetop kettles and reusable items.”
The best thing Director, Caroline Gregory, tells us: “We are unique - there are very little independent cookshops remaining, so we have to stand out. Compared to other retailers on the high street, we want to create a warm and inviting shopping experience, where our staff are experts on the high quality products we sell. “Many people are refreshed by our knowledge and the time we spend with our customers as it seems to be something that is slipping away in the shopping experience.”
Recent changes “We have plans to completely redo our website which would hopefully bring in some new clientele.” Inset: Cookmate Worcester was a finalist in the Excellence in Retail Display Category at this year’s Excellence in Housewares Awards.
UPS AND DOWNS
Below: The shop carries almost 18,000 SKUs.
Facts and stats
l “Cookmate’s retail space is 1,200 square feet with the other floors having an additional 1,100 square feet. l The shop carries 17,874 SKUs - exactly. l “For the past few years we have had students come to do their work experience here. It’s always a fun week as we like to show them as many aspects of retail as possible, from cash handling and stock control to visual merchandising, in an intense mini course.” l “We also occasionally have the owner's teenage daughter, Talulla, helping out at the shop - she will be an expert in cookware by the time she finishes school.”
Unpredictable trade “We have seen a real change in shopping habits since Covid and the cost-of-living crisis.
Worcester does attract a lot of visitors, so we sometimes have a coach load arriving in the shop all at once. We are definitely grateful for our repeating customers and bread-and-butter items though.”
Big spender “Strangely over summer we have been selling rather a lot of casserole pots. We had a customer today that bought a Toughened Non-Stick Deep Casserole pot from Le Creuset, one of Kuhn Rikon’s Essential silicone tipped spatulas so as PROGRESSIVE
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“Areas that are seeing a decline are the more ‘gift’ or luxury items. Even if a customer is buying a gift, most people are leaning towards practical items that will last a lifetime.”
not to damage it, and a Euroscrubby to clean it. Altogether she spent £203.49. People tend to be considerate with their purchases nowadays and are conscious to make them last.”
New supplier Cookmate’s newest supplier is Butterbell and there is an order on its way for Christmas.
Getting social “In recent years we have seen a change in our staff which with it has brought new talents and skills to use within our shop. We have put more effort into our social media to attract new followers and have become engaged with pages based in Worcester to get our name out there. “Also, our window is our main feature - our team is always thinking up new and exciting window displays to attract people off the street.”
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FOOD FOR THOUGHT
FESTIVE
FORECASTS
We’re heading into the golden quarter, and consumers are about to start their Christmas planning. Progressive Housewares asked some of the finalists and winners of the retail categories of the Excellence in Housewares awards about their expectations for trends and spending during Q4.
Predictions and trends PH asked the following questions to finalists in this year’s EIH Awards: Do you think the cost-of-living crisis will impact sales of housewares this Christmas? What are consumers looking for this year for Christmas? What are the key trends in housewares for the season?
Buy once, buy better
Energy savers Sue McCarthy, senior buyer, Charlies Stores, winner of Multiple or Small Group Retailer of the Year Q1: “I’m afraid I believe that the cost-of-living crisis will continue to have an impact on sales of housewares this Christmas. Our customers have financial priorities that may draw them away from spending on their homes and we also must compete against last year’s amazing phenomena created by the strength of air fryer sales. “Our aim is to ensure that we offer the best range at the best possible prices to ensure that we work with our customers to help them navigate this difficult time.” Q2: “Here at Charlies, our housewares department is not limited to items for the kitchen only and so we continue to see growth in energy efficient items such as airers, heated blankets, hot water bottles, slow cookers, draft excluders, rotary dryers, etc.”
Statement tablescapes Nicola Beer, department manager, Blue Diamond, winner of Best Garden Centre Retailer Q1: “I think that due to the cost-of-living crisis, more and more people are choosing to entertain at home this year, which I feel will have a positive impact on the sales of housewares this Christmas.” Q2: “When looking at key
trends, I feel that consumers are looking to provide statement tablescapes for their guests and looking to buy a product that complements their everyday busy lives by buying once and buying well. I also feel that sustainability is an important factor to customers when making their choices.” PROGRESSIVE
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Tom Carter, director, Potters Cookshop, finalist in Independent Cookshop of the Year; Excellence in Retail Initiative and Excellence in Retail Display – Independent Q1: “I don’t think the cost-of-living crisis will affect sales this year. It helps inflation is settling down and the fuel bills have stabilised to a better level if somewhat still high compared. Hopefully confidence will be installed in the high street once again.” Q2: “We are finding customers are looking for quality, buy once buy better, also with sustainability this is a key factor. Consumers want a product that is going to last years, not being thrown in the bin soon after purchasing. “This is where sales of quality knives, cookware, and electricals have increased and continue to do so.”
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FOOD FOR THOUGHT
Secret Santa
Strong start
Christine Lynn-Thomas, proprietor, Kooks Unlimited, finalist in Independent Cookshop of the Year Q1: “Yes I do think that people are feeling the pinch this year. We notice that customers have already been asking for crackers, cards, wrapping. (We don’t usually put these products out until after Halloween). I think that people are spreading the cost of Christmas over a few pay cheques. “Also we have noticed some customers have told us that they are having family secret Santa this year instead of buying lots of different family presents, buying just one for a randomly chosen family member. I must say that I quite like this idea.” Q2: “We’ve not really noticed a definite trend yet. In years gone by, there was definitely a trend for either gold one year, silver the next. I think on the electrical front, air fryers, and coffee machines may do well, but sadly with margins so tight, we do neither of those any more. We have gone far more into gift items for Christmas like candles, vases, pretty linens, ornaments etc. “We have been selling well on Le Creuset casseroles, Robert Welch and Wusthof knives and Scanpan fryers. Emma Bridgewater Halloween ceramics have done well and Taylors Eye silicone tools.”
Jason Somers, general manager, Divertimenti, winner of the gia UK Award Q1: “The cost-of-living crisis is undeniably a concern for many households this year, and it may indeed have an impact on sales of housewares this Christmas season. As customers grapple with rising prices for essential goods and services, they may choose to tighten their budgets slightly, potentially affecting discretionary spending on items like housewares for Christmas. “We have however stocked our shelves with an abundance of exciting new products as well as a fantastic gifting range in preparation for a busy peak period, which in turn has brought a strong start to the final quarter of the year. Q2: “We believe that this year, consumers are looking for bespoke and unique gifting ideas from hand thrown pottery to hand crafted chopping boards as well as the demand for new innovative kitchen gadgets and usual delights you’d find within our cookshop.”
“
I don’t think the cost-of-living crisis will affect sales this year. It helps inflation is settling down and the fuel bills have stabilised to a better level. Tom Carter, director, Potters Cookshop
”
Expert advice Graham Hart, managing director, Harts of Stur, winner of Independent Cookshop of the Year Q1: “If only we had a crystal ball. We are finding it very hard to predict what will happen over the next four months. For the first time we see a 20% split in our potential forecasts from a 10% YOY growth to a 10% YOY decline. “We have invested deeply and early in both stock and human resource, ready for peak and ensuring we are as prepared as we can be to capitalise when the rush starts. The key pattern we are seeing is consumers willing to trade up and invest in a better quality product that will last longer. We have also found customers are shopping for Christmas earlier this year so early signs are promising.” Q2: “Gifting and entertaining has been popular early this year especially home entertaining and a rise of the fake-away. Coffee is also strong, especially backed up by our in-store demonstrations, we find the customer wants to be able to get the best results and maximum benefit from a product which with the staff training and knowledge we have in place, we can advise and educate customers accordingly.”
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CHRISTMAS WITH PURE TABLE TOP Get in touch to discuss your personally curated collection: +(44) 0116 344 0035 | sales@puretabletop.com | puretabletop.com
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1: KitchenAid tools and gadgets
New
The KitchenAid tools and gadgets range coordinates and complements KitchenAid electricals, including the flagship mixer colours. And with 350 patents, KitchenAid has more unique functions and innovation than any competitor. Every item in the range features pure geometry and refined surface details, finished with KitchenAid branding. KitchenAid tools and gadgets prove that everyday items can be exceptional and cover everything for prep, stirring, straining, serving and sautéing. Available in Empire Red and Almond Cream, as well as options in stainless steel and eco-friendly Birchwood. Recent additions include Empire Red and Almond Cream tool sets, each themed around a specific culinary journey from indoor grilling to baking. Plus a flat whisk and balloon whisk in the two iconic colours. Lifetime Brands T: 01216 041111 E: Saleseu@lifetimebrands.com W: www.lifetimebrandseurope.com
Products
2: Tala Performance Knife Block Set The new Tala Performance Knife Block Set comes with a set of six well-balanced knives, with tapered blades for multi-task use. The Black Wooden Performance knife block not only looks good, but has an integrated ceramic knife sharpener. The set includes a 20cm Bread Knife, 20cm Chef’s Knife, 12.5cm Santoku Knife, 11.5cm Serrated Utility Knife, and 9cm Paring Knife. Dayes T: 01728 833400 E: Sales@dayesuk.com W: www.dayesuk.com
3: Cath Kidston Christmas Cath Kidston Christmas offers a lovely design in tableware, bakeware and textiles with a busy, vibrant feel and really sets the scene for a nostalgic family Christmas. Captivate Brands T: 01386 421622 E: info@captivatebrands.co.uk W: www.captivatebrands.com
4: MasterClass Bakeware The award-winning MasterClass bakeware is a complete bakeware solution. With a core range made from 1mm thick carbon steel which will never bend or warp, it carries a lifetime guarantee, meaning consumers can ‘buy once, buy smart’ with MasterClass, making it a more sustainable option. A superior Quantum II double non-stick coating provides exceptional non-stick qualities, and rolled edges reduce water traps and increase rust resistance. With over 90 shapes available, the range covers everything from bread making, to cake making, to roasting. The MasterClass range also includes Smart Ceramic bakeware – with a ceramic non-stick coating; Crusty Bake – with an award winning perforated design for crispier crusts; and Smart Stack – vertical stacking bakeware for space-saving storage. Lifetime Brands T: 01216 041111 E: Saleseu@lifetimebrands.com W: www.lifetimebrandseurope.com
5: La Cafetière People talk about coffee, over coffee, wanting and needing coffee. We’re all about coffee. And tea too for that matter. Built to last, innovative and exciting, our products will never stop getting better. Because we all love a good brew. The La Cafetière range is the complete coffee and tea solution – from cafetières in multiple shapes and colours, to espresso makers, mugs and glassware, right through to accessories for making the perfect cup, including frothers, grinders and filters. Recent additions include the La Cafetière Family Mug Set available in red and almond. Each set includes three mugs perfectly designed for cappuccino (380ml), flat white (200ml) and espresso (100ml). Made from glazed porcelain, the mugs are designed to nest inside one another, providing a space-saving solution to declutter kitchen cupboards. Furthermore, the inner mugs are fitted with silicone sleeves to provide a comfortable grip and added protection. Lifetime Brands T: 01216 041111 E: Saleseu@lifetimebrands.com W: www.lifetimebrandseurope.com
6: Stanley Legendary Classic Vacuum Bottle Leakproof. Sweatproof. Drop-proof. Adventure-proof. The rugged construction and vacuum insulation on the 1L thermal bottle means that it can handle anything—all while keeping your hot drinks hot and cold drinks cold for a full day. Slim enough for a one-handed hold, it’s even got a twist-and-pour stopper for smoother pouring. The insulated lid also doubles as a cup for drinking. This vacuum bottle is designed to be cleaned easily. Every part of this stainless-steel flask is dishwasher safe. If it’s your morning coffee, an afternoon lunch break, or a well-earned campsite dinner, Stanley’s got you covered with products that don’t let you down and never need to be thrown away. Durable, reusable gear that is passed down through generations means less junk in landfill, and that’s something we can get behind. Burton McCall T: 0116 234 4611 E: sales@burton-mccall.com PROGRESSIVE
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TAKE YOUR MOMENT.
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