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The
Retas 2018 The finalists
WEDNESDAY JULY 11TH 2018 THE DORCHESTER, PARK LANE MAYFAIR, LONDON W1K 1QA
PG Live is definitely one of our favourite shows – it’s a great location and a decent size. We especially loved the Springboard area, which was buzzing with creativity! Janey and Will Apps Paper Turtle Lewes
Retailers Rejoice! All you fabulous RETAs finalists have one thing in common – we think you’re amazing! From one celebration of the greeting card industry to another, PG Live 2019 is delighted to be able to help you all celebrate this afternoon. Enjoy yourselves and good luck!
We had a blast at PG Live 2018’s tenth anniversary show – see you next year!
PG Live 2019 Tuesday 4 - Wednesday 5 June Business Design Centre, London +44 (0) 1635 297070 www.progressivegreetingslive.com @PGLiveLondon
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JOIN IN THE FUN PG Live is an exciting celebration of the greeting card industry - get in touch now to be part of the 2019 show.
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An ‘Ocean’ Of Talent Welcome to a celebration of the pinnacle of greeting card retailing in the UK!
T
he Retas awards this year is on an oceanic ‘Into The Blue’ theme. And although there are plenty of fish in the UK retailing sea, finding those ‘Angel fish’ in the deep is not easy in the ‘current’ climate. The sea bed of retail is very uneven, there are plenty of sharks out there and it’s easy to get lost in a Bermuda Triangle. Every single one of the 2018 Retas finalists celebrated in this keepsake brochure have oceans of talent and achievement. They boldly adapt to changing circumstances, just as a cuttlefish changes colour, and extend their tentacles in all directions, Above: Last year’s Retas Awards was on an enabling them to be ‘squids' in! And of course, all these retail Enchanted Woodland and Animals theme. Left to finalists have ‘sole’. They deserve the glory proudly celebrating right: The Retas’ animals, Ian Hyder, Jakki Brown, Warren Lomax and Gale Astley. their service, their product selection and their customer initiatives. And the very best of these will win the greeting card retailing equivalent of sunken treasure - a prestigious Retas trophy. We hope you have an excellent There are so many people and companies that have added an afternoon and enjoy being 'in ocean of extra sparkle to this year’s Retas Awards, not least of the drink’!
A Wave Of Thanks
The Retas team Jakki Brown, Warren Lomax, Gale Astley, Mark Grayson and Clare Davies
which are the event’s wonderful sponsors. We also thank Paper Rose/The Art Group for creating the stunning Retas invitations, GF Smith for the board and Sherwood Group for producing them; Hotchpotch for designing the place cards and printed by Loxleys; and the menus, beautifully designed by Belly Button and printed by Windles and Deva Designs for the lovely goody bags - as well as all the donated raffle prizes, which are going to raise money for The Light Fund charity.
The Retas are annual awards for UK greeting card retailers. They were introduced and are wholly owned by Max Publishing, publisher of Progressive Greetings Worldwide, Progressive Gifts & Home, Progressive Housewares, Progressive Party, Progressive Preschool and The Licensing Source Book. T: 0207 700 6740 W: www.theretasawards.co.uk
Photos of The Retas Awards will be available to
view shortly after the event on The Retas website.
www.theretaswawards.co.uk
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Greeting Card Retailer
Employee of the year Criteria: Awarded to a special employee who has ‘gone the extra mile’ and made an outstanding contribution to the running or growth of a greeting card shop or department.
Jan Dowell, manager of three Card Factory stores, Merry Hill shopping centre, Birmingham “As Jan’s line manager she is an absolute pleasure. Jan has an amazing ‘can do’ attitude and training skills and always wants the best for her store and teams. Jan embodies all our company values – she is a grafter – she is a little bit mad - while continuously driving a culture of success over the past year for our business!”
Helen Smyth, area manager for Card Factory
Emma Guy, sales assistant of Jarrolds, Norwich “Along with having a passion for greeting cards, Emma works with the card buyer to help select the designs, however, she is also not afraid to push the boundaries to make sure our offering always looks fresh and inspiring. She also gives excellent customer service, as she has an extensive product knowledge and is able to tell the stories of the card designers who create the designs.”
Oliver Cooper, stationery and art manager for Jarrold, Norwich
Kelly Medgett, store manager of Card Factory, Bluewater shopping centre, Kent “Working with Kelly truly is an absolute pleasure. Not only does she ooze passion for the business, but she is one of the most dedicated team members I have ever had the honour of working with. Kelly is an inspirational leader who inspires all of us to want to do better. I see it as a huge privilege to work alongside Kelly, she is worth her weight in gold.”
Hazel Clark, area manager for Card Factory
Norma Tomkinson, The Card Room supervisor for Gee Tee’s, Westhoughton “Norma has worked alongside me for over 15 years and has been an invaluable colleague. I have total admiration for her work ethics, sheer hard work, professionalism and dedication to her job. Norma is held in high regard with her colleagues as well as the sales agents and reps with whom she deals regularly. I feel a huge sense of pride in nominating this remarkable lady.”
Yasmin Twist, buyer of Gee Tees, Westhoughton
Samantha Williams, retail store manager of Blaby Post Office, Blaby “Sam has been working for Blaby Post Office for seven years. During this time she has excelled in her work, and has a passion for customer care. She is polite, hardworking and drives not only herself but motivates other staff to achieve excellence. She is an amazing employee and has proven that there are no challenges but only ingredients to be used to make something greater.”
Dilesh Naran, owner of Blaby Post Office & Thorntons, Blaby
Tracy Wynne, manager of Hallmark, Widnes “Tracy joined in 2010 and from the start has shown enthusiasm and complete dedication to our store. We promoted Tracy to manageress in 2016 as we felt she always goes above and beyond her expected work levels. Tracy is known by our other team members as ‘Mr Selfridge’, this is because her shop displays are incredible.”
Helen Colley and Claire Lenton, owners of Hallmark, Widnes
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Best Independent Greeting Card Retailer
London (inside the M25) Criteria: Independent card retailers in London (inside the M25) which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Caxton, Temple Fortune
Mooch, Ealing
My Favourite Things, Raynes Park
Medici Gallery, South Kensington
Moments, Wanstead
Northwood Cards & Gifts, Northwood
THE RETAS AWARDS FINALISTS 2018
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Proven Best Selling Ranges
Made in Great Britain
BEST WHOLESALE RANGE
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Best Independent Greeting Card Retailer
Home Counties Criteria: Independent card retailers in the Home Counties which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Cardies, Stevenage
Creased Cards, Brighton
The Nest at No 9, Olney
Card Shack, Broadstairs
Moda, Folkestone
White Mint, Berkhamsted and St Albans
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Best Independent Greeting Card Retailer
East Anglia Criteria: Independent card retailers in East Anglia which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.Â
Cards R Us, South Woodham Ferrers
Celebrations Hallmark, Aylsham
The Olive Branch, Billericay and Brentwood
The Card Shop, Norwich
The House Of Cards, Lincoln
Snape Maltings, Aldeburgh
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…in your store The ideal way to sell quality confectionery from your shop • Thorntons has been crafting chocolates since 1911 • We at Thorntons have been working with card and gift retailers for many years! • The synergies between the card and gifts you sell and quality chocolates are many! • Therefore we know that every card and gift shop should sell confectionery; preferably ours! Why don’t you give yourself the opportunity to find out – let’s talk - we are happy to visit you and have a good chat, oh and we bring the chocolates! We look forward to hearing from you. Email: thorntonsinyourstore@thorntons.co.uk or call: 0845 075 0056
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Best Independent Greeting Card Retailer
South West
Just Cards, Honiton
Occasional Cards, Kingsbridge
Romantica, three stores in Bristol
Criteria: Independent card retailers in the South West which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Lorelei, Truro
Paper Moon, Sidmouth
Southbourne Cards, Bournemouth
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Best Independent Greeting Card Retailer
Wales and the Midlands Criteria: Independent card retailers in Wales and the Midlands which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Austin & Co, Malvern
The Little Card & Gift Company, Newport
Paperweight, Cardiff
Celebrations, Stourbridge
Nest, Leicester
You, Stamford
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Best Independent Greeting Card Retailer
North and Northern Ireland Criteria: Independent card retailers in the North and Northern Ireland which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Hallmark Widnes, Widnes
RBUK, Rochdale
Sincerely Yours, Warrington
Just For You, Belfast
Reflections, Nantwich
Thinking Of You, Denby Dale
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Best Independent Greeting Card Retailer
Scotland
Criteria: Independent card retailers in Scotland, which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Everyone’s Designs, Edinburgh
JP Pozzi and Bijou, Buckie and Elgin
Paper Tiger, two stores in Edinburgh
Gibsons of Haddington, Haddington
Kairds, Kirkwall
Top Drawer, St Andrews
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Best Independent Greeting Card Retailer
Newcomer or New Branch - South Criteria: Open to all new independent greeting card shops that have opened since January 2015 in the South. Each should show excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Bromley & Co, Ipswich
Mustard, Oadby
Paper Turtle, Lewes
Cat’s Whiskers, Bishops Cleeve
Objectables, Folkestone
Wave, Bungay
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Best Independent Greeting Card Retailer
Newcomer or New Branch - North Criteria: Open to all new independent greeting card shops that have opened since January 2015 in the North. Each should show excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
Baileys Cards & Gifts (Hallmark), Ainsdale
Cards & Gifts, Sheffield
Pencil Me In, Elgin
Best Wishes, Garstang
Holly Blue, Saltburn By The Sea
West Kirby Cards, Wirral
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Best Greeting Bookstore Retailer of Greeting Cards Criteria: Open to all UK independent bookstores who have shown excellence in retailing greeting cards over the last year.
Carnforth Bookshop, Carnforth
Diss Publishing Bookshop, Diss
The Guisborough Bookshop , Guisborough
Daunt Books, eight stores
Gerrards Cross & Chorleywood Bookshops, Gerrards Cross and Chorleywood
Wimbledon Books, Wimbledon
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PG Live is definitely one of our favourite shows – it’s a great location and a decent size. We especially loved the Springboard area, which was buzzing with creativity! Janey and Will Apps Paper Turtle Lewes
Retailers Rejoice! All you fabulous RETAs finalists have one thing in common – we think you’re amazing! From one celebration of the greeting card industry to another, PG Live 2019 is delighted to be able to help you all celebrate this afternoon. Enjoy yourselves and good luck!
We had a blast at PG Live 2018’s tenth anniversary show – see you next year!
PG Live 2019 Tuesday 4 - Wednesday 5 June Business Design Centre, London +44 (0) 1635 297070 www.progressivegreetingslive.com @PGLiveLondon
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JOIN IN THE FUN PG Live is an exciting celebration of the greeting card industry - get in touch now to be part of the 2019 show.
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Best Non-Specialist Independent Retailer of Greeting Cards - North Criteria: Independent shops in the North for whom greeting cards are not their primary product area eg gift shops, sub post offices, book shops, children's shops, art galleries etc. Consideration is given for their greeting card treatment over the last year.
The Apple Tree Gift Shop & Teahouse, Ockbrook
Church Gallery, Kirkby Stephen
Oklahoma, Manchester
Blaby Post Office, Blaby
Gift + Home, Altrincham and Hale
QLM House & Home, Leeds
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Best Non-Specialist Independent Retailer of Greeting Cards - South Criteria: Independent shops in the South for whom greeting cards are not their primary product area eg gift shops, sub post offices, book shops, children's shops, art galleries etc. Consideration is given for their greeting card treatment over the last year.
Darts Farm Shop, Topsham
Cadeaux & Co, Chipping Sodbury and Wells
Fourteen Lifestyle, Stroud
Ginger Fig, Taunton
In Heaven At Home, Market Harborough
Newport Pagnell Post Office, Newport Pagnell
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Best Greeting Card Small Multiple (4-20 Stores) Criteria: Retailers with four to 20 shops, excluding department stores, which have shown excellence in all areas across the retail spectrum over the last year, including: range of greeting cards stocked, product knowledge, customer service offered, shop environment created, marketing, display and competitive edge.
3 Wishes, Broadstone, Ferndown, Lymington, Ringwood and Verwood
House of Cards, six stores in the Home Counties
Postmark, five stores in London
Between The Lines, 14 stores in the South
Mayther, seven stores in the South
Zo & Co, four stores in Greater Manchester and Cheshire
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FROM EVERYONE AT
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Best Department Store Retailer of Greeting Cards Criteria: Open to individual independent department stores as well as groups. Where the department store has a number of branches, the award can be given to a speciďŹ c branch or to the group depending on the nominations. Each contender should show excellence right across the greeting card retail spectrum over the last year, including: product range, product knowledge, staff training, customer care, marketing and promotion as well as a commitment to the greeting card sector.
Atkinsons, Sheffield
Bentalls, Kingston
John Lewis, 50 stores
Barkers, Northallerton
Fenwicks of Newcastle, Newcastle
Morley Group, eight stores
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PG Live is definitely one of our favourite shows – it’s a great location and a decent size. We especially loved the Springboard area, which was buzzing with creativity! Janey and Will Apps Paper Turtle Lewes
Retailers Rejoice! All you fabulous RETAs finalists have one thing in common – we think you’re amazing! From one celebration of the greeting card industry to another, PG Live 2019 is delighted to be able to help you all celebrate this afternoon. Enjoy yourselves and good luck!
We had a blast at PG Live 2018’s tenth anniversary show – see you next year!
PG Live 2019 Tuesday 4 - Wednesday 5 June Business Design Centre, London +44 (0) 1635 297070 www.progressivegreetingslive.com @PGLiveLondon
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JOIN IN THE FUN PG Live is an exciting celebration of the greeting card industry - get in touch now to be part of the 2019 show.
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Best Supermarket Retailer of Greeting Cards Criteria: Open to multiple or independent supermarkets could be nominated. Each should demonstrate excellence across the greeting card retail spectrum, product range, customer care, marketing, display as well as a commitment to the greeting card sector over the last year.
Co-Op
Asda
Morrisons
Sainsbury’s
Tesco
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W W W. T R A C K S L T D . C O M cards are sold in units of 6 | sale or return | free spinners available All orders over £160 are carriage free. All orders under £160 will incur £7.99 + VAT handling charge
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Best Non-Specialist Multiple Retailer of Greeting Cards (4+ Stores) Criteria: Open to all varietal stores, gift shops, fashion outlets and mixed multiples with four branches or more. Candidates should demonstrate excellence in range of greeting card products stocked, marketing and display as well as commitment to the card sector.
Gee Tee’s, five stores in the North
National Trust, 200+ stores nationwide
Waterstones, 250+ stores nationwide
Marks & Spencer, 1000+ stores nationwide
Oliver Bonas, 70 stores nationwide
WHSmith, 611 stores nationwide
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WIN IT! PAPERLINK WOULD LIKE TO
CONGRATULATE THE WONDERFUL RETAS’ NOMINEES AND WISH THEM THE VERY BEST OF LUCK
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info@paperlink.co.uk Paperlinkcards
www.paperlink.co.uk
020 7582 8244
@paperlinkcards
paperlinkcards
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Best Specialist Multiple Retailer of Greeting Cards (20+ Stores) Criteria: Retailers with a chain of greeting card shops of more than 20 branches (excluding department stores and supermarkets) could be nominated. Excellence in all areas across the retail spectrum over the last year, including: product range, product knowledge, staff training, customer care, marketing and promotion, window and product display as well as commitment to the greeting card sector.
Cards Direct, 20+ stores
Cards Galore, 50 stores
Paperchase, 130+ stores
Card Factory, 900+ stores
Cardzone Group, 100+ stores
Scribbler, 35 stores
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Good luck to all the nominees! ng... The girls loved a coffee morni
...it kept them sober until they
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Best Garden Centre Retailer of Greeting Cards Criteria: Open to all disciplines of garden centres – be they independent or multiple. Each should demonstrate a commitment and knowledge of greeting cards being retailed within a garden centre. Consideration is given for their greeting card treatment over the last year.
British Garden Centres, 10 branches nationwide
Hawley Garden Centre, Dartford
Longacres, Bagshot, Bybrook Barn, Chobham and Shepperton
Garsons, Esher and Titchfield
Klondyke & Strikes, 22 garden centres
Thurrock Garden Centre, Ockenden
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published by
AND ATTENTION!
CONTACT DANILO for THEIR full HUMOUR range
WISH YOU AN
EPIC!
AWARDS CEREMONY GOOD lUCK TO ALL THE
RETAS FINALISTS Tel: 01992 702900 | email: sales@danilo.com Independent retailers contact Is It Art on 01243 792525 HASBRO and its logo and ACTION MAN and its logo and all related characters are trademarks of Hasbro and are used with permission ©2018 Hasbro. All Rights Reserved.
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Best Greeting Cards Retailer Initiative Criteria: Open to retailers of greeting cards for a speciďŹ c development or initiative that has been instrumental in increasing retail growth of greeting card sales and sustaining an interest in the shop and greeting cards in the last year, consideration is given for their greeting card treatment over the last year.
Blue Rose Gifts & Balloons, Heywood, for its 1940s celebration and Armed Forces Day initiative
Dragonfly Cards & Gifts, Knaresborough, for its Thank You Teacher initiative
Scribbler, for its Valentine’s Speed Dating Event
Calliope Gifts, Alton, Dorking and Haywards Heath, for its Thinking of You Week initiative
Ohh Deer, Ipswich, for its Creative Corner
Wishes of Cudworth, for its Cudworth Bunny Trail
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Best Greeting Card Service Based Wholesaler Criteria: Both single and multiple sited wholesale operations could be nominated. Each should show excellence in areas across the card spectrum over the last year, including: product range, product knowledge, staff training, customer care, marketing and promotion as well as a commitment to the greeting card sector.
Budget Greeting Cards,eight branches UK and Eire
Archway Cards, Norwich
Crosswear Trading, Enfield
Greetings House, Walsall
Jacksons, Sheffield SPONSORED B Y
Sensations
Paul White Group, Gateshead, Leeds, Nottingham TM
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THE PERFECT CHOICE
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bEST OF lUCK TO ALL of THIS YEAR'S
rEtas FINALISTS
WWW.THEARTFILE.COM email: sales@theartfile.com tel: 0115 850 7490
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Greeting Card Retailer of the Year Criteria: All the winners of The Retas awards are truly great greeting card retailers. This award goes to the ‘greatest of the great’ of these retailers - a retailer that has truly excelled in all aspects of greeting card retailing. Winners of all The Retas categories are contenders for this award.
Above: Leona and Mark Janson-Smith, co-owners of Postmark, won the 2017 Retas award for Greeting Card Retailer of the year. They accepted their award from Ged Mace (right), managing director of category sponsor, The Art File.
Last year’s Greeting Card Retailer Of The Year was awarded to Postmark, now with five stores in London. Its increased commitment to greeting cards over the previous year through its opening of now two new stores earned Postmark the top Retas title.
But which retailer will clinch this top Retas title for 2018? SPONSORED B Y
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MAX PUBLISHING LTD T: 0207 700 6740 WWW.THERETASAWARDS.CO.UK PROGRAMME EXQUISITELY PRINTED BY METHODUK, SUPPORTERS OF THE RETAS T: MATTHEW PAYNE ON 020 7691 0921 WWW.THISISMETHOD.CO.UK
#RETAS18 Follow the action on Twitter: @Prog_Greetings