Smartphone E-waste Thesis Project B Y FAV I E C H I U
Thesis Project Process Book MFA Graphic Design Academy of Art University FAVIE CHIU
Contents
① OVERVIEW 004 ② RESEARCH 014 ③ STRATEGY
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④ PROCESS
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⑤ DELIVERABLES
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OVERVIEW Background 06 Problem 08 Topic Area 12
♥ HOW DO I FEEL?
“ I don’t like to waste, but I love new technology” 006
OVERVIEW
Background Nowadays new technology allows mobile devices to be released more frequently and rapidly. Some people like to follow the latest trends and newest design although their old phones still work well. Others change their devices because their service providers offer promotional contracts with upgrade plans. This has become a serious e-waste problem for the environment.
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OVERVIEW
Problem A huge amount of e-waste needs proper recycling, and it costs a lot of human resources because it isn’t like recycling paper. According to the United States Environmental Protection Agency, e-waste is still the fastest growing municipal waste stream in America. In 2008, we generated 3.16 million tons of e-waste in the US. Of this amount, only 430,000 tons was recycled, according to the United States Environmental Protection Agency. The rest was trashed in landfills or incinerators. The total generated increased from 3.01 million tons of e-waste generated in 2007, but the recovery rate stayed at 13.6%. A report from United Nations University found that the world produced 41.8 million metric tons of e-waste in 2014. In 2015, we generated over 9 million tons of e-waste in the US with the majority being sent to landfills. Up to 90% of the world’s e-waste, worth nearly $19 billion, is illegally traded or dumped each year.
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TOTAL
3.01 million tons of e-waste Recycled
13.6 %
86.4 %
Landfills or Incinerators ONLY
430,000 tons was recycled ■ IKEP THESIS PROJECT
① OVERVIEW
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E-waste is a growing concern in today’s environment
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In many cases, the cost of recycling e-waste exceeds the revenue recovered from materials especially in countries with strict environmental regulations. Therefore, e-waste mostly ends up dumped in countries where environmental standards are low or nonexistent and working conditions are poor. By Economics Research International
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OVERVIEW
Topic Area There are many kinds of e-waste, but what is the most wasteful one? Compared to other devices, smartphones produce 80% more waste than any other device or electronic item. In the US, there is a climbing number of smartphones. Currently there are 163 million. On average, a person has 5 devices that connect to the Internet (phones, laptops, tablets, e-readers etc.) and there are 24 devices in an average household. Moreover, smartphones are the most frequently replaced one due to the service providers giving their customers a two year promotional contract that allows customer to upgrade their smartphones to a newer or a latest one.
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RESEARCH Connection 18 Event 22 Interview 38 Social Impact Experiences 42
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RESEARCH
Connection Finding the relationship between the smartphone e-waste problem and our society In this connection map, I tried to find the different aspects as to see how the smartphone e-waste problem relates to our society. This exercise helped me understand more about the relationship between smartphones, our environment, and how people think about it. Unsurprisingly, after finishing the connection map, there were more ideas that can lead to design opportunities.
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Technological impact
Economic impact
SMARTPHONE E-WASTE
Political impact
Aspects Personal impact
Cultural impact Environmental impact
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REACTION COLLECTION CONSUMPTION
DONATION
HELPLESS
CONNECT
FRAGMENT
ENDLESS
CONVENIENT
SUPPORT
INNOVATIVE
INTERFACE
LANDFILL
HEALTH
KNOWLEDGE
EFFICIENCY ASSISTANCE RULE
RESEARCH
Event Discuss smartphone e-waste with people I invited some people together to an event called “Where is my phone?” to talk about this topic. During the event, we played a smartphone e-waste musical chair game to get people to answer some questions about their smartphone use. For the event, I designed a poster, event planning guide, `an invitation and an event report. DATE 10/23/2015 PARTICIPANTS 11 Smartphone Users ACTIVITIES ❶ Participant Biography ❷ Smartphone E-waste Musical Chair ❸ Additional Question Time
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❶ PARTICIPANTS BIOGRAPHY The interesting things I found from my observation
82%
Participants are using iPhone
↗ ○
○
✗
In the first part of the event, I asked participants to fill out the form. I found that 9 of the participants are using iPhone now, female participants change their phone more frequently, and the frequency of participants change their phones is one to two years in general.
Female participants change their phone more frequently
1–2 Years
The frequency of changing their phone
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PARTICIPANTS'
Me and my phone
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❷ QUESTIONS AND ANSWERS What do people said during the smartphone e-waste musical chair game? THE QUESTIONS WE ASKED ▴▴ Do you think people in the developing countries should have smartphones in their daily life? ▴▴ What do you think it will happened to your old phone after you sent it to a recycler? ▴▴ Why do you think it is difficult to recycle? ▴▴ What are the reasons you think people should change their phone? Give more than 5 reasons ▴▴ Differ from the furniture trade and selling, why do you think the cell phone trade-in price is much lower than the original purchase price? ▴▴ Why do you think deposing the smartphone is toxic for the environment? ▴▴ If there was a 100% recyclable smart phone but it is much expensive than the regular one, will you but it? Why? ▴▴ Do you think poor people in developing country should have smart phone in their daily life? Why?
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Q
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A &
“The Cell Phone price is not too high in the US You can just buy a new one rather than a second hand phone.” By Joseph / 23 / Student
“People value the cell phone more than a piece of furniture. Recyclers know the can take money away form you easier than a piece of furniture.” By Sarah / 23 / Student
“If I returned my phone to the recyclers, they will probably fix it and then sell it” By Lucille / 28 / Marketing Strategist
“I think the cell phone companies need to give more reward for people who wants to recycle. Also, I’ll trust the brands rather than the recyclers because of my privacy concern.” By Alex / 26 / Designer
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❸ INSIGHTS DISCOVERIES ▴▴ Some people have their privacy concern. They think if they reset their phones the personal information will still be there. ▴▴ The trade-in reward is too low to motivates people to recycle it. Most of the people just keep their phone. They think one day they will need it. ▴▴ Some people think the most toxic component in smart phone is the battery, but actually the screen is also toxic. It will leak the mercury that is hard to avoid. ▴▴ People know the battery will become crappy after one or two years. ▴▴ Some of them also think the software upgrade will cause the phone become slow, not only because the phone is old. ▴▴ People don’t think it is worth to buy a second hand phone because they cannot know its condition from the outside. ▴▴ One of the reason people don’t recycle their phone is because they afraid their privacy leaking out. ▴▴ Unlike clothing, people can save smart phones within a box, not an entire closest.
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RESEARCH
Interview Ask some questions with a former electronic mechanic In order to know more about the fixing electronic difficulty and the thoughts from people who had fix things before. I decide to ask a person who has experience. DATE 03/05/2016 INTERVIEWEE Joseph Marrone, 26 years old male. He is a self employee fabricator and repaired technician. He makes 30,000 dollars per-year. He likes to repair broken electronics and sometimes he also fix them for friends and families. WHY I CHOSE HIM He used to work at a computer repair store in Santa Rosa. Beside, he also likes to fixed his own electronics. DURATION Around 30 minutes.
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DEMONSTRATION AND QUOTE Joseph demonstrated how to change the iPhone 6 screen digitizer and the quote from the interview The interview separate to two parts. First, I asked him about his experience and his thoughts about smartphone and e-waste. Second, he demonstrated how to chage the iphone 6 screen digitizer. INTERVIEW QUESTIONS ▴▴ When did you acquire your first smart phone? ▴▴ How many smart phones have you own in your life? ▴▴ What was your last smart phone? ▴▴ When did you change your last phone? Why? ▴▴ What do you do with your used phones? ▴▴ Have you ever tried to fix a phone yourself? ▴▴ Where do you usually buy your phones? ▴▴ Would you like to donate your used phones?
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“For the majority of years I had phones that aren’t working very well, and just really glitch, and didn’t even work for the most of the applications.” I changed my phone few months ago... because I just get super sick of Android phones being really glitch, and all around aren’t working that great, and I realized that iPhones are far superior, and I finally decided to get one.
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RESEARCH
Social Impact Experiences Attend Airbnb’s social impact workshop and learn how to host a non-profit event I went to two workshops that held by Airbnb. They launched their new service category—Social Impact Experiences DATE ❶ 03/01/2017 ❷ 03/14/2017 LOCATION Airbnb HQ 888 Brannon St. San Francisco ACTIVITIES ❶ Social Impact Experiences Q & A ❷ Social Impact Experiences Workshop
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WHAT DID I LEARN?
How can people combine their non-profit mind into an experience or an event that is beneficial for the community and our society?
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The non-profit event is a way to raise awareness.
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â‘¢
STRATEGY Insights 48 Project Goal 52 Designated Deliverables 54 Thesis Structure 56
STRATEGY
Insights Finding the strategic design opportunity Here are the 18 insights that I have found based on my research, interview and conversations. I used quotes, images and infographic to present these insights. ▴▴ Some people have their privacy concerns. They think that even they reset their phones the personal information will still be accessible. ▴▴ Promotional offers influence people to consistently get new phones every one or two years. ▴▴ iPhone users upgrade more frequently than Android users in the US. ▴▴ Discarded electronics are badly managed in the US Even recyclers export rather than recycle. ▴▴ E-waste is difficult to recycle because it contains so many different materials. ▴▴ People lessen their emotional attachment to their used phones, and evolve with the newer mobile models. ▴▴ E-waste is extremely toxic and the effects on humans are devastating. ▴▴ Typical American household are full of old or used smartphones. ▴▴ The majority of people don’t consider the benefit and ease of e-cycling their phones in the contemporary society. ▴▴ E-waste is a growing concern. ▴▴ Only a few people know the facts about the prison labor exploited in e-cycling. ▴▴ Women drop their phone more than men.
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▴▴ Despite California has been a longtime pioneer in the area of e-waste legislation, the recycling rate still is as low as 11–14% per year. ▴▴ Informal recycling in developing nations can harm the environment and health. ▴▴ Parents give their children cellphones at alarmingly young ages, which means they have more opportunities to have more phones throughout their life. ▴▴ There are many kinds of cellphone donation are better than sending used phones to recyclers. ▴▴ Even though the average smart phone last 4.7 years, people actually change their phone every one to two years. ▴▴ Currently, e-Steward is the only recycler that requires adherence to international law and bans the export of toxic e-waste to developing countries.
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STRATEGY
Project Goal Buy fewer new phones and prevent the toxicity of e-waste from polluting our environment. With all the insights I found, I picked three significant insights to map out the design strategies. TARGET AUDIENCE For young adults between 26–35 who heavily rely on their phones who have the ability to consistently change their phone every one or two years.
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❶
❷
❸
INSIGHT 1 People are not emotionally attached to their used phones, and they evolve with the new models.
INSIGHT 2
INSIGHT 3
Promotional offers influence people to consistently get new phones every one or two years.
People don’t consider the benefit and ease of e-cycling in contemporary society
STRATEGY 1
STRATEGY 2
STRATEGY 3
Increase the consumers emotional attachment to their phones.
Provide context to increase the understanding of how e-cycling can be tangibly executed, and the true cycling process.
Inform people of the down sides of constantly getting new phones.
DELIVERABLE 1 A non profit organization that can help people stick with the phone they have.
DELIVERABLE 2
DELIVERABLE 3
A promotional campaign that informs people how to fix their broken phones easily
News that helps people understand more about how it is important for our environment.
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↓
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KEYWORD 1
KEYWORD 2
KEYWORD 3
LOVE
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HELP
HOPE
③STRATEGY
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STRATEGY
Deliverables Design the deliverables based on the insights. With all the insights I found, I picked three significant insights to map out the design strategies.
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WEBSITE A website about the e-waste issue and the whole project
TOOL KITS Gifts that make people engage with the organization.
VIDEO A promotional video that can make people join the event.
NEWSLETTER Newsletters provide the information of the littleknown statics and issues.
EVENT Hands on workshops where users learn how to fix their phone.
CONVERSATIONS Using social media to promote the event and make the conversation vitally.
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Thesis Structure Make the thesis as a cohesive brand In order to figure out how can I make the thesis as a cohesive brand, I started from drew out the website sitemap and the event workshop structure. ❶PROJECT STRUCTURE ❷WEBSITE SITEMAP
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â?ś PROJECT STRUCTURE How to introduce my thesis project to the general public?
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? What is
/eye keep/ ↓
It simply means I keep my phone
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PROJECT GOAL Raise the awareness of e-waste problem
DELIVERABLES
+
Buy fewer new mobile devices =
Website: Project Container
Event: Smartphone easy fix workshops
Newsletter: A new issue comes out with every workshop.
Social Media: A Facebook fanpage and Instagram account
Promotional Video
Gift: Tool Kits Sponsored Gift: Candy
Promotion Material: Posters and Postcards
WORKSHOP LEVELS Level ❶
Level ❷
Level ❸
“FREE” CAMPAIGN Learn how to change the demo phone batteries
REGISTERED AUDIENCE Learn how to change the phone screen digitizer
REGISTERED AUDIENCE Learn how to fix other issues by making appointment online
Beginner
WORKSHOP 1 3/31 at Workshop Cafe WORKSHOP 2 5/19–5/21 Marker Faire
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Advance Expert
Project Future Goal
IKEP’S MISSION
We want to keep used phones out of landfills. We aim to keep on top of what’s happening with modern technology and its impact on our environment. We hope to keep the environment healthy.
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â?ˇ WEBSITE SITEMAP How can people find the information on the website? I definied the project website as a project container, so the website will contain the information of all the deliverables information and messages we want to convey.
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Website: Project Container
Header: Menu HOMEPAGE
ABOUT
INSTRUCTIONS
EVENTS
CONTACT
Project Call to Action
E-waste and Environment
Instruction Page Description
Where is Our Next Event?
Contact Form
Our Newsletter
E-waste Facts
Choose a Phone by Category
How Does the Event Work?
Project Credits
Who We Are
Who We Are
Instruction Reference
Passed Events Gallery
Promote Workshops
Our Mission
Instructions for Users
Choose a Phone Model
Choose the Parts to Fix
Instructions
Footer: Subscribe Form
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It’s about hope, help and love, for smartphones and our environment.
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PROCESS Visual Development 68 Event Development 94 Brand Guidelines 102
PROCESS
Visual Development How do we look For conveying a cohesive message of IKEP, I started my design process from designing the brand guidelines, including the logo, photo direction and the visual system. ❶ POSTER / VISUAL STYLE ❷ WEBSITE ❸ VIDEO ❹ IDENTITY SKETCHES
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â?ś POSTER / VISUAL STYLE The poster for IKEP is mainly for showing the three insights. Base on the three insights and keywords, each poster can attract different audience as well as promoting the event.
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THE POSTER MESSAGES
The IKEP poster series is based on the three words from the three key insights. From the three keywords, I developed three major messages.
KEYWORD 1
LOVE
→
Old phones deserve more time.
→
Dead batteries can be replaced.
→
Broken phones can be fixed.
KEYWORD 2
HELP KEYWORD 3
HOPE
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IT’S ALL ABOUT
Hope, help, love for smartphones and our environment.
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â?ˇ WEBSITE The website for IKEP is mainly for showing all the deliverable and the access for the brand in the virtual world.
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FIRST EXPLORATIONS When I first started the project. I decided to explore the visual on how the website look.
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SECOND EXPLORATIONS After the first round of exploration, I decided to introduce a character that can represent IKEP to reduce the seriousness of this topic.
Have you ever heard of chasing a wild goose? Yes, we are wild and we are hard to chase, which means we are smart and fast. We know a lot of our environment, and we hope we have a clean environment live in.
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USER TESTING In order to test out the functionality of the website, I asked my users some questions.
❶ LOUISE TSAI GRAPHIC DESIGNER, AGE 27
❷ YI HAN HSIA GRAPHIC DESIGNER, AGE 27
▴▴ Can you find where is our event time and date? Yes, It is at Bay Area Maker Faire, 5/19–5/21.
▴▴ Can you find where is our event time and date? Yes.
▴▴ What is this project about? Smartphones? Fixing phones!
▴▴ What is this project about? It’s about e-waste and our environment.
▴▴ When go on the website, what is the first thing you look at? Homepage, I scrolled down.
▴▴ When go on the website, what is the first thing you look at? I go to the resource page, because I don’t know what it is about.
▴▴ What do you think of the character? Do you understand what is he doing? It is cute, but why does he became black? ▴▴ Is there anything you want to find out, but it is not on there? I would like to see the tutorial of how to fix my phone, but I can’t find it.
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▴▴ What do you think of the character? Do you understand what is he doing? It is funny, what is his name? Is he angry? ▴▴ Is there anything you want to find out, but it is not on there? I thought there will be instruction for fixing phones.
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IMPROVEMENT I decide to take out the goose even though people think they are cute, but actually it doesn’t make sense. It makes people confused. I also decided to change “resource” page to “instruction,” so people can find it out more easily.
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Resource ↓
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â?¸ VIDEO Initially I want to present a video that can help people understand the e-waste issue by using the metaphor.
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DISCARD I decide to take out the goose to make a cohesive brand, even tho the goose is cute, but it doesn’t go well with the rest of the system.
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â?š IDENTITY SKETCHES Initially I have three brand charactors for repesent the the brand. They are environmental helper, teacher, and super hero.
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DIRECTION 1
Keep the environment healthy.
I decided to go further refinement with this one as the brand symbol.
DIRECTION 2
The justice and the super hero symbolic representation.
DIRECTION 3
Our wordmark is custom build based on the letter “ I ” stroke width.
I decided to go further refinement with this one as the brand wordmark.
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PROCESS
Event Development Promote the Event In oder to let people know about IKEP’s workshop, I went to different places around the Bay Area to put out the newsletters and posters. ❶ PREPARATION ❷ SPONSOR
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� PREPARATION To give IKEP’s target audience a comprehensive experience of learning how to fix their phones, I learned how to change the phone battery myself to teach people how to fix their phone. I also talked to several local shops owners to see if I can promote the event for at their shops. All the promotional action is to let people know that we will have a booth at the 2017 Bay Area Maker Faire.
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â?ˇ SPONSOR When I was sending out posters, I met the owner of the Papabubble Candy Shop. He would like to sponsor me candies for me to give to the people who have attended the workshop.
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PROCESS
Brand Guidelines Style palette For conveying a cohesive message of IKEP, I design the brand guidelines, including the logo, colors, the typography and the visual elements. ❶ LOGO CONCEPT ❷ SYMBOL AND WORDMARK ❸ COLORS ❹ TYPOGRAPHY ❺ VISUAL ELEMENTS
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â?ś LOGO CONCEPT Our logo is simple. We use our K plus a power button to represent the life cycle of electronics. By turning the power button sideways, it symbolizes our mission to make electronics last longer. The blue stroke represents that we only have one earth.
K + KEEP
WE ARE
=
Keep the smartphones powered and turn the life cycle of smartphones
POWER BUTTON
Educator and Environmental Helper 104
WE BELIEVE
Extending the life cycle of smartphones will help our fragile environment.
↗
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� SYMBOL AND WORDMARK Our symbol and wordmark can only be used separately. The wordmark and symbol are appropriate for use in all media. Because it’s a new project, the public barely knows about our brand. We will mainly use our wordmark to represent ourselves and raise brand recognition.
SYMBOL For legibility purposes, we have four different ways to use our symbol.
WORDMARK For legibility purposes, we have four different ways to use our wordmark.
B/W
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B/W
WORDMARK DIAGRAM
Our wordmark is custom-built based on the letter “ I ” stroke width. Word Space Stroke Width X = Letter “I” Stroke Width 1x 0.75x
2.75x
2x
2.5x
0.75x
2.5x 104°
5x
2.5x 1x 1x
1x
√2 x
1x
1x
SYMBOL DIAGRAM
Our symbol is based on the “K” in our wordmark and the dot over the “E.”
4x
0.5x
0.5x
Alignment
1x
2.5x
10x
4x
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â?¸ COLORS In order to make the educational purpose more fun and approachable to the target audience, our visual colors will be vibrate and combine with the brand primarily colors.
BRAND COLOR VALUES
Land Brown
C:40 M:45 Y:70 K:15 R:144 G:121 B:86 # 8f7956
Maintenance Black
C:65 M:60 Y:60 K:50 R:65 G:63 B:61 # 403e3d
Earth Blue
C:75 M:50 Y:30 K:5 R:79 G:114 B:143 # 4e728e
Crafty Pale
C:40 M:30 Y:40 K:0 R:161 G:163 B:151 # a0a397
Harmonious White
C:3 M:2 Y:7 K:0 R:245 G:243 B:234 # f4f3ea
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VISUAL PRIMARY COLOR VALUES
Affair Purple
Affair Dark Purple
Assistance R:177 G:154 Orange B:202
C:30 M:40 Y:0 K:0 # b19ac9
C:80 M:90 Y:0 K:0 R:88 G:163 B:153 # 573f98
Assistance Orange
Assistance Peach
C:0 M:50 Y:100 K:0 R:247 G:148 B:30 # f7931d
C:0 M:25 Y:50 K:0 R:253 G:198 B:137 # fcc589
Wishbone Yellow
Wishbone Light Yellow
C:0 M:10 Y:80 K:0 R:255 G:223 B:79 # ffde4f
C:5 M:5 Y:70 K:0 R:246 G:228 B:109 # f5e36d
SECONDARY COLOR VALUES
Ocean Blue
C:65 M:45 Y:0 K:0 R:98 G:131 B:194 # 6282c1
Nature Green
C:65 M:35 Y:70 K:10 R:99 G:130 B:97 # 638161
Passion Red
C:0 M:90 Y:85 K:0 R:239 G:65 B:54 # ef4036
Land Dark Brown
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C:50 M:50 Y:75 K:35 R:102 G:90 B:63 # 655a3e
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COLOR GROUPS Color group help us to convey a cohesive message and also intrigue viewers to engage. Depending on what kind of message we are going to convey. We will use different color group.
LOVE GROUP
HELP GROUP
HOPE GROUP
+ USE THE MOST
USE FEW
USE SOME
– USE FOR HIGHLIGHT
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Why do we separate our visual color and brand color?
Our brand colors represent our brand values and our brand story. By separating our brand colors from wider visual color palette, we can expend how our brand looks and attract a larger audience in the future.
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â?š TYPOGRAPHY Type is an important part for our brand identity. In our visual system, we have a san serif typeface combine with a modern serif typeface. We use Brandon Grotesque in everywhere. It is our primary typeface. Abril is for when we need to use italic. We do not use Brandon Grotesque in italic.
Aa Aa 112
PRIMARY TYPEFACE
SECONDARY TYPEFACE
Brandon Grotesque
Abril
BOLD
Text Italic
MEDIUM
Display Italic
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@?$%^&*+_~ ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@?$%^&*+_~
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@?$%^&*+_~ ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@?$%^&*+_~
REGULAR
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@?$%^&*+_~
LIGHT
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890!@?$%^&*+_~
↓
↓
Roman
Italic
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We use only roman in Brandon Grotesque
We use only italic in Abril
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â?ş VISUAL ELEMENTS Visually, we use paper cut style illustration combine with the real object to obtain the fun part and the reality together. We also use outline illustration or in our technical detail such as the instruction booklet, the workshop indication and the schedule.
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PAPER CUT WITH REAL OBJECT
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OUTLINE ILLUSTRATION
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DELIVERABLES The Website 120 The Tool Kit 130 The Newsletter 136 The Event Workshops 144
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The Website Website is our project container.
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The Tool Kit The tool kit is a gift for people who had join our workshop.
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The Newsletter The newsletter provides the little-known statics and issues.
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Our Newsletter The news about hope, help and love for smartphones and our environment. A new issue comes out with every workshop.
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“This is cool! I never thought about that the battery is not removable is because it makes our phone become thinner.” By Maria / 30 / Freelancer
“I think there are some untold secrets about the smartphone companies.” By Ben / 32 / Student
“Oh! That’s why it’s getting thinner and lighter every year.” By Kayle / 28 / Contractor
“This is great! I am an industrial designer so I knew that. But not everyone knows it, especially for people who just want a new phone every year.” By Joyce / 28 / Industrial Designer
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The Event Workshops Hands on workshops where users learn how to fix their phone.
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THE FIRST WORKSHOP On March 31, 2017 we had our first workshop at San Francisco’s Workshop Cafe. There are 12 people attend the workshop.
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Attendees
There are 12 attendees attended our first workshop at Workshop Cafe.
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THE SECOND WORKSHOP May 19–21, we had our second workshop at the Bay Area Maker Faire. A lot of people share their idea and thoughts with us. We are very happy to meet you all.
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Attendees
There are more than 200 attendees attended our workshop at 2017 Bay Area Maker Faire.
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THE ANALYSIS In every workshop, we have a questionnaire for people to fill out. This questionnaire will be the evaluation of the project. Also, some people provide quite a few valuable suggestion for the project to improve in the future.
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Significant Questions and Answers ①
Would you change the battery by yourself at home?
I DON’T KNOW YET
NO
21.6%
7.8%
YES 70.6%
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Do you think it is difficult to change the battery by yourself?
VERY DIFFICULT
8.3%
16.6%
VERY EASY
13.7%
DIFFICULT 23.1%
NOT EASY BUT NOT DIFFICULT
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THE HONOR IKEP’s smartphone easy fix workshop is proud and honored to be a red ribbon winner of the 2017 Bay Area Maker Faire.
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We can help out our environment by buying fewer new mobile devices.
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To my dear family, instructors, friends and people who are interested in this project, thank you for all your support. This project can’t be this successful without you and your help.
TO THE MAKER FAIRE Thank you for accepting my project and give me such a great opportunity to “show and tell.” IKEP couldn’t reach out this many people without your support. THE PROJECT FUTURE I will continue to find ways that can help out our environment. I will always help out people who want to learn how to fix their phone.
THESIS PROJECT 2015–2017 IKEP / SMARTPHONE E-WASTE Favie Ju Hsin Chiu faviechiu@gmail.com www.faviechiu.com 415 429 9344 ACADEMY OF ART UNIVERSITY SCHOOL OF GRAPHIC DESIGN 79 New Montgomery St San Francisco, CA 94105 INSTRUCTORS Phillip Hamlett, Anthony Jagoda, Carolina de Bartolo © 2015–2017 Favie Chiu For more information please visit www.ikep.org
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