Children, Youth & Teen Programs Parent Handbook by MCCS Iwakuni

COMMUNITY SERVICES IWAKUNI

CHILDREN, YOUTH & TEEN PROGRAMS PARENT HANDBOOK

CHILDREN, YOUTH & TEEN PROGRAMS

PARENT HANDBOOK 2014-2015

CHILDREN, YOUTH & TEEN PROGRAMS Child Development Center School Age Care Center Table of Contents 

Mission Statement



Philosophy and Goals



Curriculum



Accreditation



Confidentiality



Patron Eligibility



Priority Placement



Hours of Operation

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ID Check and Child Release



Fees



Notice of Termination



Refunds



TAD/TDY and Emergency Leave



Vacation and Lease Space Options



Registration Process

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Children with Special Needs

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Inclusion Action Team (IAT)

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Child Health Standards

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Hand Washing

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Medication

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Oral Hygiene

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Touch Policy

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Smoking, Tobacco Use and Prohibited Substances

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Meals and Snacks

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Rest Time

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Diapering Procedures

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Toilet Training

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Behavior Guidance

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Discipline Policy

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Severe Clause

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Biting Guidance

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Weather Policies

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Typhoon Policy

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Field Trips

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Parent Advisory Board (PAB)

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How Parents Can Help

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Dress Your Child For Success

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Parent Teacher Conferences

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Parent Conflict Resolution

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Celebrations

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Inclusion of Pets

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Tips for Leaving your Child at the CDC

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Reporting Child Abuse & Neglect Allegation

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Visitor Policy

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Emergency/Disaster Plan

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Accidents/Emergency/First Aid

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Staff Qualifications and Responsibilities

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Staffing Requirements/Ratios

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Inspection Requirements

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Program Descriptions

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Chain of Command

Mission Statement The mission of the Child Development Center (CDC) and School Age Care Center (SAC) of the Children, Youth & Teen Programs is to assist active duty and DoD personnel in balancing the competing demands of family life, the accomplishment of the mission and to improve the economic viability of the family unit. United with families and the community, the MCCS Children Youth and Teen Program mission is to provide safe, affordable, quality childcare programs in full support of our families and the military mission. Philosophy and Goals Child Development Center The CDC provides a developmentally appropriate program for children ages 6 weeks to 5 years of age (not enrolled in Kindergarten). By providing curriculum activities addressing each child’s individual social, emotional, physical and cognitive needs, children are allowed to develop at their own pace. Children are treated with the utmost respect at our centers. Our goal is to meet the needs of children at each developmental stage to help them build a strong foundation for a successful school experience. To be successful in this goal the CDC will support parents in their efforts to raise their children as responsible individuals by offering high quality developmental care and activities, access to community resources, parenting classes and open communication between staff and family members. School Age Care Center The SAC provides a developmentally appropriate program for children 5 years of age (enrolled in kindergarten) through age 12. By providing curriculum activities addressing each child’s individual social, emotional, physical and cognitive needs, children are allowed to develop at their own pace. Children are treated with the utmost respect at our centers. Our Goal is to support children and youth and promote positive relationships on a daily basis. We recognize our military children and youth for their heroism, character, courage, sacrifices and continued resilience. We strive to have every child and youth achieve academic success, a healthy lifestyle, as well as good character and citizenship. Curriculum Child Development Center The CDC implements the Creative Curriculum, a program in which early childhood theory and research is utilized. The Creative Curriculum focuses on understanding what children think and feel and how we can help them become caring people and joyful learners. The Creative Curriculum identifies goals in all the areas of development: social, emotional, cognitive and physical. These goals are accomplished by planning appropriate daily activities, organizing the environment accordingly, and selecting age appropriate toys/manipulative. The Creative Curriculum meets all of the standards required for accreditation. For more information about Creative Curriculum go to http://www.creativecurriculum.net/ School Age Care Center The Boys and Girls Club of America offer today’s most relevant programs in five core areas: 

Character Development: Empowering youth to support and influence their Club and community, sustain meaningful relationships with others, develop a positive self-image, participate in the democratic process and respect their own and others’ cultural identities.

   

Education/Technology & Career Development: Enabling youth to become proficient in basic educational disciplines, apply learning to everyday situation and embrace technology to achieve success in a career. Health & Life Skills: Develop youth people’s capacity to engage in positive behaviors that nurture their own well-being, set personal goals and live successfully as self-sufficient adults. The Arts: Create opportunities for youth to cultivate their creativity and cultural awareness through knowledge and appreciation of the visual arts, crafts, performing arts, and creative writing. Sports, Fitness & Recreation: Develop fitness, positive use of leisure time, skills for stress management, appreciation for the environment and social skills.

The SAC also offers opportunities to engage in age appropriate community service. We offer a safe, positive and fun environment with lots of opportunities for each child to excel and succeed in life. We also take every opportunity to recognize and validate their achievements and accomplishments. These initiatives develop young people’s capacity to engage in positive behaviors that nurture their own well-being, set personal goals and live successfully as self-sufficient adults. For more information on the Boys and Girls Club of America go to http://www.bgcmc.com/main.asp?id=6. Accreditation Child Development Center The National Early Childhood Program Accreditation (NECPA). For more information about NECPA go to http://www.necpa.net/ Council on Accreditation (COA). For more information about COA go to http://www.coa.org School Age Care Center National Afterschool Association (NAA) For more information about NAA go to http://www.naaweb.org/. Confidentiality All information about children, youth, teens, families and staff shall be kept confidential. Program managers shall be familiar with and comply with the Privacy Act. Program managers shall determine what information shall be released on an official need to know basis. Patron Eligibility The CDC is available to all SOFA status dependents stationed at MCAS Iwakuni. DoD contractors, reservist (on active duty status), and retirees may use our services. We are an equal opportunity, non-profit program, which provides services to all children without regard to race, color, national origin, religion, sex, or disability. The Children, Youth and Teen Programs (CYTP) give priority to employed parents. If at any time during your child’s enrollment you or an adult member of the household is unemployed or are no longer a full time student, you must notify the respective CYTP your child is enrolled in. There is a 30 day grace period to show proof of employment or full time student enrollment. At the end of the 30 days, if you are unable to provide this information and if there is a waiting list for your child’s particular age group, your child may be unenrolled. All households will be given a two-week notice prior to disenrollment.

Priority Placement First Priority:

Single / Dual Active Duty Military Families

Second Priority:

Children Youth & Teen Programs Personnel*

Third Priority:

Single DoD Civilian Personnel

Fourth Priority:

Active Duty / Working Spouse and/or Full-Time Student

Fifth Priority:

Dual DoD Civilian Personnel

Sixth Priority:

Active Duty / Non-Working Spouse

Seventh Priority:

DoD Civilian / Non-Working Spouse

To establish eligibility for Marine Corps Child Development Programs to include Child Development Centers, Family Child Care, and School Age Care, eligible users shall complete NAVMC 11903 Registration Form. Families are required to contact the Resource and Referral every 90 days to renew their placement on the waiting list. Once a CYTP child care space is offered, parents will have 48 hours to accept or decline the child care space before it is offered to the next family on the waiting list. Once a space has been declined, the child/ren will be removed from the waiting list. Parents may delay the start date of their child/ren; however, they must pay for the space until the child/ren actually starts. The waiting list form (DD Form 2606) may be completed during the motherâ&#x20AC;&#x2122;s pregnancy for unborn infants. Placements will be made according to the guidelines stipulated in the eligibility and priority section of this handbook. If a space is offered to the parent for infant care, and the child will not meet the six-week age requirement within two week of notification of space, the space will be given to the next child on the waiting list. *Children of staff working in positions directly related to the Child Development Center or the School Age Program are given priority for childcare to ensure the programs maintain adequate staffing levels and operate at maximum capacity. Hours of Operation Monday-Friday from 0630-1730 Closed on weekends and all federal holidays The Part Day Enrichment program at the CDC occurs Tuesday, Wednesday and Thursday with two daily sessions, morning or afternoon. The morning session is from 0800-1100 and the afternoon session is from 1300-1600. The CDC and SAC close at 1730. If a child remains for more than 30 minutes after closing and efforts made to contact the parents and emergency contacts are unsuccessful, the Provost Marshall Office will be contacted for assistance in finding the parents, or to provide temporary placement for the child. A pattern of picking your child up late may result in chain of command notification and/or Family Advocacy. Child Development Center: 253-5584 (DSN) School Age Care Center: 253-4769/3115 (DSN)

ID Check and Child Release Child Development Center Parents or a designated individual must sign children in and out whenever dropping off or picking up and must be prepared to show a picture ID card when picking up a child. Parents who wish to have someone else pick up their child must submit written documentation on file (no verbal authorization will be accepted). In emergency situations, parents may fax in written authorization, which must include a photo ID, only after contacting the Center by phone for verification. Any individual picking up your child should be prepared to show proper identification before the child is released to their care. For patrons of the CDC entry and exit from building 636 (adjacent to room 9) are strictly prohibited. This policy is in effect to ensure that the person designated to pick up a child has been identified and cleared by the front desk. If we suspect the person picking up a child is under the influence of alcohol or drugs, we will not release the child until we ensure there is a designated driver or we contact the Provost Marshall’s Office to make a determination of the person’s ability to safely operate a motor vehicle. In instances where a child’s well-being appears to be threatened in any way, PMO will be called to monitor the situation. School Age Care Center Parents or a designated individual must sign children in and our whenever dropping off or picking up. All individuals must be prepared to show a picture ID card when picking up a child. Parents who wish to have someone else pick up their child must submit the proper documentation (no verbal authorization will be accepted). In emergency situations, parents may scan a written authorization, which must include a photo ID, only after contacting the SAC by phone for verification. Any individual picking up your child should be prepared to show proper documentation before the child is released into their care. If we suspect the person picking up a child is under the influence of alcohol or drugs, we will not release the child until we ensure there is a designated driver or we contact PMO to make a determination of the person’s ability to safely operate a motor vehicle. In instances where child’s well-being appears to be threatened in any way, PMO will be called to monitor the situation. Fees Fees for the Center’s are based on total family income, per DoD Instruction 6060.2 and 6060.3. All patrons must provide a current family income statement and update it annually. Total Family Income: All earned income including wages, salaries, tips, long-term disability benefits, combat pay, voluntary salary deferrals and pensions before deductions for taxes, social security etc. are included. Quarter’s subsistence and other allowances appropriate to the rank and status of military or civilian personnel whether received in cash or in kind will be included in the total family income. For dual military living in government quarters the BAH-II for the senior military member will be the only one counted. Cost of living allowance (COLA), alimony and child support, temporary duty allowances or reimbursement for educational expenses will not be included. For single military families, BAH-II Married with Dependents rate will be used.

For dual military families, BAH-II Married with Dependants rate, of the senior service member will be used. Patrons failing to provide current income information will be assessed at the highest fee category. In the case of divorce or legally separated parents, only the sponsor who has custody of the child must provide income verification. Families that have more than one child enrolled will receive a 10% discount on all additional children. If one child is enrolled at the CDC and the other at SAC, the discount will apply to the child attending SAC. A onetime registration fee of $35.00 per family is required for the CDC. Weekly child care fees are due the Friday prior to the week services are to be provided. Payments not received by the close of business Monday (the week services are being provided) will results in a $10.00 late fee. The first week of non-payment may result in denial of care on that Friday. The second week of non-payment may result in disenrollment. Late pick up fees will occur when parents do not pick up their child (ren) prior to close of business. A fee of $1.00 will accrue for every minute a child remains at the center after closing or after your child’s respective Part Day Enrichment program has ended. In the case of financial hardship, change in family income, or other special circumstances, individual family fees may be adjusted by the installation commander or designated representative on a case-bycase basis. Waivers shall be documented and maintained on file. Additional fees are charged for insufficient funds on returned checks. All returned checks are handled by MCCS finance. All questions regarding returned checks need to be forwarded to the finance office at 2534813. Notice of Termination Patrons must provide a two-week notice in writing prior to discontinuing care. Fees shall be paid during this period whether or not the care is used. Please see the Resource and Referral for termination paperwork. Refunds Refunds will not be given for absences, including illnesses. The contracted amount applies whether your child is in care 5 days or 2 days. The Children, Youth and Teen Program do not pro-rate fees. To patrons who terminate care and have over paid for child care fees, a refund check from MCCS Finance will be issued. TAD/TDY and Emergency Leave During TAD/TDY deployments and emergency leave, parents have three options*, which require a copy of official orders, for children absent from any CYTP facility: 1.

Pay in full to hold your child’s space.

Withdraw your child from the program and place your child on the waiting list.

Lease your child’s space until you return.

Please coordinate with the site manager prior to TAD/TDY deployments and departing on emergency leave. *When emergency leave is the result of a death in the immediate family of the sponsor/spouse, the child’s spot may be held without fees for a maximum of 30 days with official orders from the sponsor’s command. After 30 days, the space will be released to the wait list.

Vacation and Lease Space Options After a 90-day initial service period, patrons are entitled to two weeks of vacation per calendar year per child. No fee for child care services will be paid during this vacation period. The vacation days must be working days; Monday through Friday. Unused vacation credit does not roll over to the next year. If patrons are taking a vacation of more than two weeks they may lease their child’s space to a child of the same age. It is the responsibility of the patron to find someone to lease the spot to. The lessee will pay a weekly fee according to their family income. The lessee’s contract will be terminated when the original child returns to care. There is no guarantee of continued care for the lessee. If the patron’s space is not leased and the patron takes vacation for more than two weeks, it will be the responsibility of the patron to pay for the spot prior to going on vacation. Families that come back from vacation early and would like to use the CDC/SAC for hourly care must coordinate in advance for days and times. Care is based on a first come first serve basis and cannot exceed 20 hours per week. Please remember if there are children who have requested hourly care prior to your request, hourly care may not be available. If your child transfers from the CDC to the SAC, your child’s vacation balance will be transferred to the SAC. During extended school breaks (spring, summer and winter) families who child(ren) attend the SAC will be asked two weeks prior if they intend to bring their child(ren) during this time. If families elect to not come they will not be charged to hold their child’s spot. Families electing to not come during the extended breaks will not be charged against their two week vacation credit. If families elect to come during the extended break time they will have to pay the extended break fees. For families that have elected to not come but need hourly care during the extended break, will need to coordinate with the SAC front desk for hourly care and hourly care rules for vacation time will apply. Registration Process Registering your child for the CDC and/or SAC is a four-step process. Step One: Request for Child Care  

In order to request the proper forms you may visit the Resource and Referral Office located at Building 411, Marine and Family Programs. Contact the Resource and Referral Office at 253-5900 every 90 days to keep your child on the waiting list.

Step Two: R&R Contacts you when Space is Available  

An appointment is scheduled to register your child in our program. The following documents are needed to complete your child’s registration. Please bring them to the appointment. o Current Leave & Earning Statement (LES) and other income statements to verify Total Family Income o Child’s Immunization Record, DD Form 2677 (all immunizations must be current) o Child’s Health Assessment, NAVMC 11902 (signed by a physician and parent) o If you child has a special need, appropriate documentation to support special need care

Step Three: Submit Registration Forms    

Statement of Understanding Touch Policy Agreement Emergency Contact Release of Liability and Assumption of Risk

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Statement of Special Needs, Medical or Developmental Conditions Health Assessment (due within 30 days of enrollment) Immunization Record (up to date)

All children must have current immunizations in accordance with the American Academy of Pediatrics at the time that the child is enrolled in the program. All health assessments and immunization records shall be updated annually. These updates shall be certified by the Branch Medical Clinic. If immunizations are not given due to religious beliefs, a wavier signed by the parent is required. Failure to present a current immunization record will result in termination of your childcare contract. http://pediatrics.aapublications.org All registration information must be updated annually. Child care services may be suspended when this does not occur. Step Four: Enrollment and Orientation    

A family orientation must occur BEFORE the child’s first day of attendance. Upon notification from the Resource and Referral of the availability of a childcare space, an orientation will be scheduled with the parents. Orientations are held weekly. During the orientation the contract and DD Form 2652, Application for Department of Defense Child Care Fees, will be available for sponsor’s signature. If the sponsor is not able to sign the contract and DD Form 2652 prior to the child starting, a Power of Attorney authorizing the spouse or other responsible person to sign on their behalf must be presented. Children with Special Needs

Children with special needs must have a current IAT on file. An annual re-assessment must be completed. Children with unique needs must have a current written plan of care developed by the parent, IAT members and the respective CYTP facility team. Inclusion Action Team (IAT) The Inclusion Action Team (IAT) is a multi-disciplinary team established to ensure the most appropriate care is being provided for children with the Children, Youth and Teen Programs. The team meets to review all requests for services, which indicate possible special needs. The IAT represents an installation-wide partnership that works to ensure the very best placement and care. No otherwise qualified person, with a disability, will be subjected to discrimination by the Children, Youth and Teen Program. Special needs are considered those issues, challenges, diagnoses, and/or behaviors that a child has which require medical or educational intervention, assistance, or other accommodations. A child with special needs may be identified as having any of the following: autism, asthma, allergies, hearing impairment, mental, physical or emotional challenges, orthopedic impairment, developmental delays, behavioral issues, specific learning disablement, speech/language impairment, visual impairment, or other health impairments. A parent may request for an IAT meeting at any time through the Resource and Referral Office. In order to assist the team, parents or guardians are asked to provide specific information before the meeting: 

Medical documentation detailing developmental delays, illnesses, the severity of allergies (exposure, reactions, and treatments), prescription medication, and their expectations of the services and care to be provided.

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If applicable, a current Individual Education Plan (IEP) from the child’s school, Individual Family Service Plan (IFSP) and/or other up-to-date educational/developmental evaluations or services provided. Child Health Standards

Your child’s health is very important to us. Due to the close proximity of children within the childcare environment, children are susceptible to illness. Children, Youth and Teen Program staff members will make every effort to control communicable disease. No child may be accepted for care that is obviously acutely ill. Any child showing signs of illness will be removed from the classroom and the child’s parent/guardian will be notified. Parents are required to pick up their child within one hour of receipt of the phone call. A serious illness or injury will be treated as an emergency. Your child may not come or remain at the center if he/she has had the following symptoms within the 24 hours prior to drop off or presents the symptoms after being dropped off:       

An auxiliary (underarm) fever of 100 degrees Fahrenheit or higher An aural (ear) fever of 101 degrees Fahrenheit or higher Repeated vomiting or diarrhea Eye redness or draining Infectious disease (i.e. chicken pox; strep throat) Been sedated for medical or dental procedures Doesn’t feel well enough to participate in program activities.

The child may not return to the center until he/she is symptom free for 24 hours (please refer to Checklist for Illness form sent home with your child). Children who appear well enough to come to the center but not well enough to participate in activities, are not well enough to attend. A child whose physical wellness requires care beyond what is normally available in the child’s classroom is not to attend. Children cannot be excluded from outside activities because they have been sick. Parents must bring their children back to the center ready to participate in all activities. The well-child policy is designed to minimize all children and staff exposure to contagious illness. Hand Washing Proper sanitation and hygiene techniques are the best methods of preventing the spread of germs and infections. Staff and children must wash hands properly and frequently, using running water and liquid soap and disposing of the towels after one use. Refer to the Hand Washing SOP for more information. Medication Child Development Center The CYTP staff members will administer over the counter medication or short term prescription medications that are prescribed by a physician. It is required that an Inclusion Action Team (IAT) meeting be completed before any medication is administered. Non-prescription medications such as hand lotion, sunscreen, Chap Stick and diaper ointments may be applied, with parent authorization, only at the dose, duration and method specified on the manufacturer’s label. Children may receive prescription medication by a CYTP staff member, only if the child is has a current IAT on file. A physician must prescribe medication to the child. Medication must be brought to the CYTP facility by the parent/legal guardian in a container that is appropriately labeled by the pharmacy. The physician and parent must fill out all medication permission forms. Medication will be

administered outside of the classroom by CYTP staff, which has received specific training in medication administration. School Age Care Center The CYTP staff members will not administer over the counter medication or short term prescription medications that are prescribed by a physician. It is required that parents administer medication. Nonprescription medications such as hand lotion, sunscreen, Chap Stick and diaper ointments may be applied, with parent authorization, only at the dose, duration and method specified on the manufacturer’s label. Children may receive prescription medication by a CYTP staff member, only if the child is has a current IAT on file. A physician must prescribe medication to the child. Medication must be brought to the CYTP facility by the parent/legal guardian in a container that is appropriately labeled by the pharmacy. The physician and parent must fill out all medication permission forms. Medication will be administered outside of the classroom by CYTP staff, which has received specific training in medication administration. Oral Hygiene Child Development Center Children one year and older will be encouraged to brush their teeth after lunch to prevent tooth decay and instill good dental hygiene practices. Non-fluoridated toothpaste will be used with children two and under. Children that are one year old will be given their toothbrush at the dining table. They will not be allowed to walk around with their toothbrushes. Children two and over will be directed and encouraged to brush their teeth at the sinks available in the classroom. Teachers will wash the sinks out with soap/water and bleach/water solutions when tooth brushing is complete. Teachers will use wash cloths to wipe the gums of infants after feeding. Touch Policy Experienced childcare providers know how important physical contact with children is for their development, their nurturing and their guidance. Expressions of affection such as hugs, holding hands, and lap sitting assist in building children’s self-esteem. Within the Children Youth and Teen Program there is also child on child touch policy for all age groups. Children will be spoken to about what is appropriate and inappropriate touch. Inappropriate touch will result in a Behavior/Incident Report being issued to the parent/guardian. Continued inappropriate behavior can result in a child being sent home for the day. The child will always have the option to refuse touch except in cases of safety or health issues. Inappropriate touching is touching that creates a negative emotional and social effect on the child, as well as touching that violates the law or societal norms. Hair brushing is a developmentally appropriate form of touch. It is relaxing, soothing, and can form a security bond with parents, teachers, and friends. At the SAC we understand that many children will get messy hair from playing or swimming/water play. We are happy to brush your child’s hair and aid in emotional and social development. In order for staff to brush your child’s hair the following conditions must be met:     

Hair brushing will be done when there is a break in the day and all children’s needs have been met Hair brushing does not interfere with the daily activity and lesson plan Hair brushing is used for nurturing social-emotional development The hairbrush is provided from home and clearly marked with the child’s name For sanitation reasons, the hairbrush must be provided in a re-sealable plastic bag

Experienced childcare providers know how important physical contact with children is for their development, their nurturing and their guidance. Expressions of affection such as hugs, holding hands, and lap sitting assist in building children’s self-esteem.

Smoking, Tobacco Use and Prohibited Substances Smoking is prohibited in or near any CYTP facility. The use of alcohol, and the use of, or possession of illegal substances is prohibited in any CYTP facility. Staff and parents, who choose to smoke, must be at least fifty (50) feet from any Children, Youth and Teen facility. Meals and Snacks All CYTP facilities are required to provide nutritious meals based on the United States Department of Agriculture (USDA) guidelines. Children are served a variety of nutritious foods. Children are often encouraged to try something new when in a group setting. A weekly menu is planned and posted on the Parent Information Board. Family style dining is practiced at CYTP facilities for all children over the age of 12 months. Children are encouraged to serve food, pour milk, pass food along and clean up their own spills. The CDC and SAC staff will sit at the table with the children to role model and assist. CYTP staff members are not allowed to hold meals for late arriving children or to serve them prior to leaving early for medical appointments, etc. Parents are to ensure that their children are properly fed when not in attendance during our scheduled serving times. Parents are welcome to eat meals and snacks with their child. There is no additional fee for parents to dine with us. We do ask that you inform your child’s caregiver in the morning if you plan to join us for a meal. This will ensure that our kitchen team provides the classroom with the additional food and utensils that will make your dining experience a pleasurable one. Food from home is not permitted, except for specified infant foods, and for special needs children when the CYTP cannot accommodate their dietary needs. Please see the Resource and Referral Specialist if your child has any special dietary needs for food allergies. Child Development Center Infants are always fed on demand. Parents are asked to comply with the following regulations: 

Only plastic bottles are authorized at the CDC. All bottles must be prepared by parents and labeled with the child’s name and date of preparation. Only bottles containing whole milk, mother’s milk, or premixed formula are authorized. The mixing of cereal, Tylenol, and other substances into bottles is strictly prohibited.

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Bottles will expire within one hour of the start of feeding. Please bring enough bottles for your infant’s feeding schedule. Four or more bottles are recommended for a full time child. All bottles must be taken home at the end of the day or the staff will dispose of the contents.

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Infants may be introduced to solid foods as soon as the child shows interest and is physically and developmentally ready. At the CDC, we are permitted to feed infants cereal at 4 months and jar food at 6 months.

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When your infant is old enough for table food the CDC will provide two meals and a snack daily. Parents can bring in jar food and baby cereal (rice or oatmeal). Drinking from a cup and selffeeding will be encouraged when the child is ready.

ď&#x201A;ˇ

Parents also need to provide unopened jars of baby food, identified with the childâ&#x20AC;&#x2122;s name. All unused contents are discarded.

Meals and snacks are served at the following times: Breakfast 0800-0830 Lunch 1100-1130 Afternoon Snack 1400-1430 School Age Care Center Meals and snacks are served at the following times: Breakfast 0700-0720 Lunch 100-1130 (no school days/extended breaks/Camp Adventure) Afternoon Snack 1400-1430 *Afternoon snack may be offered at 1700 for the remaining patrons

Rest Time Child Development Center Infants nap or rest on their own schedules. Per guidance set by Marine Corps Order, infants shall be placed on their back to sleep, unless physician provides a signed release. If the infant rolls onto their side while sleeping we will not move them. No cushions, blankets, bumper pads or toys will be allowed in infant cribs. Sleep sacks are allowed provided that the parent sack is fitted properly. As a safety precaution for infants under our care, pacifiers that are attached to a soft toy, e.g., bean-filled stuffed animal with pacifier affixed to it, shall not be used. Older children are provided with a sanitized cot or mat, sheet and blanket for rest time, approximately 1145-1400. Older children are authorized to bring a blanket to nap with. Please do not bring oversized pillows or toys. 1.

At 1400, if at least one child is awake, then the lights must be turned on and the child(ren) encouraged to use the bathroom (or change diaper). If all the children are still asleep, then the teachers may leave the lights off for an additional five to ten minutes.

At 1410, teachers will gently rouse the children awake by speaking softly and gently tapping. Lights are turned on and music turned off.

At 1430, the remaining children are gently roused and encouraged to wake up to eat a snack. Cots are removed gently, to further encourage them to wake.

Children who cannot rest or sleep will be allowed to participate in quiet activities that do not disturb others who are sleeping. Parents are encouraged to bring children in for care prior to rest time in order to minimize disruption to the other children.

Diapering Procedures Child Development Center Infants and children will not be admitted wearing wet diapers or clothing. Please have a clean/dry diaper on your child upon arrival and we will do the same on departure. Infant diapers are checked every hour but are not changed unless wet or soiled. Pre-toddler through preschooler will have their diapers checked and/or changed every two hours. If the diaper becomes wet or soiled at any time it will be changed promptly. Please provide at least one diaper for every hour your child will be at the center. Please remember that unexpected accidents happen so providing a few extra diapers is always encouraged. Only disposable diapers and pre-moistened wipes will be used at the CDC. Over the counter lotions and ointments that are provided by the parent(s) are able to be applied to your infant or child by the caregivers, with signed authorization from parent(s). Only corn starch based baby powder is authorized in the CDC. Sanitation regulations prevent us from washing soiled clothing. Please provide at least two extra outfits for your infant in case of soiling. Soiled clothing will be placed in a plastic bag and sent home with your infant for cleaning. Toilet Training Child Development Center Learning to use the toilet is a big event in a young childâ&#x20AC;&#x2122;s life. Toilet training is a complex process, there are many issues caregivers and families must consider before and during the process of toilet training for it to be a successful experience for everyone. When a parent and caregiver believe a child is ready for toilet training (generally between 2â&#x20AC;&#x201C;4 years of age) both the parent and caregiver will fill out a Toilet Training Checklist. The Program Lead is responsible for reviewing checklist and establishing communication with the family. How to tell if a child is ready: 1. 2. 3. 4. 5. 6. 7. 8.

Follows simple directions Remains dry for at least 2 hours at a time during the day. Dry after nap time. Regular and predictable bowel movements. Walks to and from the bathroom, pulls down own pants and pulls them up again. Seems uncomfortable with soiled or wet diapers. Seems interested in the toilet. Has asked to wear grown-up underwear.

If the child has most of these skills, then they are probably ready to start toilet training. If they do not have most of these skills or have a negative reaction to toilet training, wait a few weeks or months until most of the skills are checked off. Starting too soon can actually delay the process and cause tears and frustration. Toilet training is much easier when the child is ready. Behavior Guidance Children are expected to be considerate of others and maintain materials properly. Each child is treated with respect and is assisted in expressing their feelings. We recognize that positive guidance teaches and

encourages the healthy development of a child’s self-esteem as well as guides them in a socially acceptable way to behave. All CYTP team members will offer praise and call attention to appropriate behavior. All team members will also act as positive role models in order to influence and reinforce a child’s appropriate behavior. Our goal is to help children gain self-control by learning to be responsible for their actions and understand how to handle their emotions. CYTP Staff members recognize behavior that is typical for a child’s developmental level. They are trained in child development and age-appropriate guidance techniques and handle children’s behavior accordingly. Understanding the reason behind a child’s inappropriate behavior is the first step towards prevention. Fighting, hitting, and abusive language will not be permitted. Discipline Policy When a child is experiencing one of the above mentioned situations he/she may act out, hurt themselves, others, or property. Depending on the age, stage and developmental level of the child, caregivers help children to understand how to act appropriately using the following discipline methods:     

Redirection to a more appropriate activity. Distraction from what is causing the child to be distressed. A caregiver may address the situation in a private setting away from the activity. Discussion or mediation with parents Problem solving with an adult’s help if needed.

At no time will corporal punishment or punishment of any kind be done at any CYTP facility. Parents must abide by this guidance at the Center as well. Punishment, controls children through fear and therefore teaches them nothing, except to fear the adult. At no time will a child be shamed, ridiculed or teased. Food, outdoor play, developmental activities, and an adult’s affection shall never be denied. Severe Clause School Age Care Center Fighting, using abusive language or gestures, blatant disrespect/defiance, behavior which endangers oneself or others, or other behaviors that are deemed totally unacceptable will result in the child being sent home for the day. Prior to the child returning to the program, a parent and site supervisor conference must be held. Fighting is not allowed at any CYTP facility, ever. It is rare that a fight is started by one child alone. If a child feels threatened by another child to the point of needing to defend him/herself, the first action should be to report it to the teacher. Otherwise, the child takes the risk of being sent home. Biting Guidance Child Development Center Biting is quite common among young children. It happens for different reasons with different children under different circumstances. The first step in learning to control it is to look at why it may be happening. Biting can be an uncomfortable issue for parents. Parents of a child who is bitten are often outraged and angry. Parents of the biter may feel embarrassed and frustrated. To ensure confidentiality, children’s names are not included in the incident reports for parents. We may share resources about the causes of biting to assist them in keeping biting in its proper perspective.

We will develop a plan with parents for controlling the biting situation when necessary. Part of the plan may include picking up your child when he/she bites another child or care provider. If the bite breaks the skin, the child who bit will be sent home. Weather Policies Outdoor play is a meaningful element of a child’s development. Each classroom is scheduled to go outside twice each day. Please dress your child according to the weather. The children will remain indoors during inclement weather. Flag conditions are based on the Wet Bulb Globe Temperature Index (WBGT). Based on the WBGT index, the flag conditions are set in four stages: green, yellow, red and black. The station weather department will call when flag conditions change. Hot weather conditions and outdoor play: 

Green Flag-WBGT Index is set between 80 and 84.9 degrees: o All activities allowed, but watch children closely. Provide lots of water and shade for play.

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Yellow Flag-WBGT Index is set between 85 and 87.9 degrees: o Longer rest periods in the shade: Encourage drinking every 15 minutes. Provide lots of water and shaded areas.

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Red Flag-WBGT Index is set between 88 and 89.9 degrees: o Extreme caution with children outside! Outside play in water only or children must remain indoors. No pre-toddler and infants outside. Preschooler’s and toddler’s activity will not exceed 15 minutes.

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Black Flag- WBGT Index exceeds 90 degrees o No outside activity for any children at anytime during this level. All children must remain inside the center until announced otherwise. Children are allowed to go swimming if provided with lots of shade and water.

When raining, outdoor activities will be cancelled and indoor gross motor activities will be planned. During winter months children shall still go outside. Due to lower temperatures, time may be limited but outdoor play will not be cancelled. Outdoor play is an important for the growth of gross motor skills for children. Parent need to bring children in appropriate clothing (jacket, hat, gloves, etc) for outdoor play. Children cannot go out and play without the appropriate clothing for cold weather. Staff will need to remind parents to bring appropriate clothing if necessary. Typhoon Policy CYTP patrons are requested to pick up their child (ren) or youth within 1 hour after Tropical Cyclone Condition of Readiness (TCCOR) IC (caution) is declared. If children are remaining at the center after one hour of TCCOR IC being declared, sight managers will contact the parents to request immediate pick up. If unable to contact parents attempts will be made to contact designated emergency contacts. All children still remaining at a Child, Youth & Teen Program facility two hours following the setting of Condition I shall be transported to the emergency shelters. Caregivers shall escort children to an emergency shelter and will remain with them until the sponsors arrive. PMO will be notified prior to escorting the children to the emergency shelter.

Field Trips Field trips and special events are an integral part of our program. There are no additional costs for these events. Parents are encouraged to volunteer. During off base and on base field trips, your child is required to be at the CDC and/or SAC before the field trip is scheduled to depart. Care will not be provided if your child is not at the appropriate center before the field trip departs. Finding alternate care during field trip days is the responsibility of the parent. For assistance in finding alternate child care contact the resource and referral office. During unscheduled walking trips at any CYTP facility, care will be provided, but in an alternate room until the child’s class returns. Parent Advisory Board (PAB) A PAB has been established to provide recommendations for improving services and program operations, as well as heading parent involvement at each site. A parent shall be the chairperson of the board. Parent representatives from each component of the Children, Youth and Teen Program shall meet quarterly with program staff and the installation commander, or the commander’s designated representative. The PAB shall forward recommendations for improving services to the program administrator for review. All parents are invited to attend meetings and/or serve on the board. How Parents Can Help Children, Youth and Teen Programs maintain an open door policy. Parents are welcome to visit our centers at any time during operating hours. We encourage parents to participate in their child’s program. Reading a story, talking about a topic of interest with a group, participating in family style dining or chaperoning a field trip are just some of the ways parents can be a part of their child’s program. Appointments can be made to meet with the primary caregiver, Program Lead, or Site Supervisor to discuss issues regarding your child’s care. Please do not allow your child to bring toys to the program unless your child’s classroom is having a special activity, i.e. “show and tell”. Please do not allow your child to bring breakable objects, toy guns, candy, gum, money, etc. Please speak to your child’s caregiver regarding any special circumstances. Dress Your Child For Success Children should come to the center in comfortable clothing ready to crawl, play, work with art materials and explore. As outdoor play is a daily part of the curriculum, weather appropriate clothing is required for attendance. Parents should provide a spare set of clothes for all children, regardless of age. Donations of outgrown clothing are welcomed and appreciated. Although children wear smocks or paint shirts, clothes can still get dirty. Soiled clothing will be placed in a bag and sent home at the end of the day, the center will not wash soiled clothing. Closed-toe shoes and socks must be worn at all times (with the exception of infants). Admittance will be denied without them. We ask that you do not put jewelry on your child. Jewelry is not permitted because it easily can be lost and may become a choking hazard. Jewelry includes items such as bracelets, necklaces, and earrings (except for small posts for pierced ears). CYTP is not responsible for lost, soiled or damaged clothing, shoes and or jewelry that are brought from home.

Parent-Teacher Conferences Child Development Center Along with short informal daily conversations between parents and caregivers, planned communication and parent conferences shall also be scheduled. A planned conference shall be scheduled every six months for children enrolled at the CDC. These conferences are designed to: 1. 2. 3.

Review the child’s development and adjustment to care; To reach agreement on appropriate, nonviolent disciplinary measures; To discuss the child’s strengths, specific health issues, and addresses any concerns such as persistent behavior problems, developmental delays, special needs, or eating and sleeping problems.

Additional conferences shall be scheduled if the parent or caregiver has a concern at any time about a particular child. Any concern about a child’s health or development shall not be delayed until a scheduled conference date. Communications between parents and caregivers shall be maintained in each child’s record at the facility and shall be available for review. Parent Conflict Resolution It is the intention that all parent conflicts be resolved within the scope of the Children, Youth and Teen Programs. Regular and consistent open communication facilitates this process and may avoid further complications. When a conflict related to the classroom arises, the parent should feel free to request a conference with the teacher or the Lead Technician. A conflict related to a financial dispute should be discussed with the service desk personnel or the Resource and Referral Specialist. If, after discussion with the support staff, the parent is still not satisfied, the parent is always welcome to make an appointment with the center director and/or the Children, Youth and Teen Programs administrator to discuss their conflict. Celebrations Families are encouraged to share their traditions with the program. Our curriculum provides a basis for understanding those around us by providing activities and materials that reflect a variety of cultures. Celebrations/holidays are a major part of almost every culture. Birthdays are celebrated at the discretion of the child’s family. If parents would like to celebrate a child’s birthday at a center by sharing cake or snacks, the MCO 1710.30E requires that they must be commercially prepared. Homemade goods will not be accepted. Birthday/special occasion snacks will be served after the scheduled afternoon snack. No balloons, candles or other items that could present a choking hazard will be accepted into the CDC/SAC. Please remember that gifts are for your home/family unit environment and not the center setting. Invitations can be handed out to children within the center only if the celebration will occur at a location outside of the center. Inclusion of Pets Any pet or animal present at the facility, indoors or outdoors, shall be in good health, show no evidence of carrying any disease, and be a friendly companion for the children. All pets will be cared for as recommended by the regulating health agency. Animal cages shall be kept clean and sanitary. A CYTP professional shall always be present when children are exposed to domestic animals, including dogs and cats. Children shall be instructed on safe procedures to follow when in close proximity to these animals. Hands shall be washed after handling animals or animal waste.

There shall be no ferrets, turtles, iguanas, lizards or other reptiles, psittacine birds, rats, or any wild or dangerous animals kept in a facility. Tips for Leaving your Child at the CDC/SAC Always try to visit the center with your child before their first day of care. Please feel free to bring in any special blankets or stuffed animals that will help the child adjust to the center. These toys or stuffed animals will only be given to the individual child during nap/rest time. Talk with the caregivers if you have any questions or concerns. Please feel free to visit the room or speak with us at anytime. By keeping our lines of communication open our hope is to have a good relationship with the parents and ensure that your child receives the best care we can give to them. Please notify the CDC and/or SAC if you will be picking up your child at a different time, such as for a doctor’s appointment. This helps ensure they are ready when you arrive. Please let us know if you will be keeping your child out for the day as it helps us to accommodate families who may need hourly care. Visitor Policy Visitors to Children, Youth and Teen facilities are required to sign in the logbook at the front desk, wear an ID badge, and remain in sight of a qualified care giver. Parents are asked to do the same when making a mid-day visit so that we have an accurate count of all people in our centers in case of an emergency. Parent observations, parent involvement activities, and parent conferences can be arranged in advance with your child’s primary teacher, Program Lead, Supervisory Education Technician, Assistant Director or Site Supervisor. Reporting Child Abuse & Neglect Allegations CYTP staff members are mandated by law and by Marine Corps Orders to report suspected cases of child abuse. That means that CYTP staff members do not wait or look for proof before a report is made. The provider’s responsibility is to report all suspected cases of child abuse immediately and directly to the Family Advocacy Counselors and PMO. Childcare providers are not considered an investigative agency. Proving a case of child abuse is the job of child welfare experts, police investigators and the court. Strict confidentiality is enforced on the part of the CDC/SAC team member. We ask that you be understanding of our role as advocates of children in this process. If parents suspect child abuse or neglect in any of the Children Youth & Teen Programs, please report it immediately to the proper authorities. The Program Supervisor can assist you in reporting your suspicion to Family Advocacy and/or Safety Officer. Current child abuse reporting numbers are posted throughout the Centers and are available from any CDC/SAC team member. Safety Officer 253-6381 Family Advocacy 253-4526 Department of Defense Child Abuse & Safety Violation Hotline 1-877-790-1197 (CONUS, Alaska, Hawaii, and Puerto Rico) 090-9978-1033 or 253-3303 (OCONUS)

Emergency / Disaster Plan In case of an emergency, such as a bomb threat or natural disaster, all children and CDC/SAC team members will assemble at a predetermined area. If a situation warrants closure of the CDC/SAC, parents will be immediately contacted as soon as the children are safety situated at the safe/evacuation point. Children will not be released to parents while in transit to the safe/evacuation point. All parents are asked to wait until the children have arrived at the safe/evacuation point before they pick up their child (ren). See the Emergency Plan SOP, located at the front desk of any CYTP facility, for more guidance. Accidents/Emergency/First Aid Children, Youth and Teen Program staff work hard to provide a safe environment for children at all times. However, part of growing up includes getting bumps and bruises. Our centers are equipped with first aid supplies and if a child has a minor accident the staff with provide appropriate first aid to the child. When injuries do occur, we make a written report to inform parents of the accident. The written report must be signed by a parent and a copy can be made for the parents. The original accident report is maintained in the child’s file. In the event of a medical emergency, the classroom teachers will initiate first aid measures. An ambulance from the Branch Medical Clinic will be called if necessary and the parents of the injured or ill child will be notified immediately by an appropriate staff member. If center personnel are unable to contact the parents, the parent’s designated emergency contact will be notified. If the center is unable to reach the emergency contact person, in the event of a life-threatening situation center personnel will notify the sponsor’s command. If a child needs transportation by an ambulance, a staff member will accompany your child if the parent or emergency contact is not available. It is imperative to keep home, duty, spouse’s work, and emergency contact information up to date. Staff Qualifications and Responsibilities Staff members shall be hired based on their demonstrated ability to work with children, youth and teens, their understanding of children, youth and teens’ needs, and their qualifications to perform their duties. Children Youth and Teen staff and Family Child Care providers shall be at least 18 years of age, possess a high school diploma or equivalent, be able to speak, read, and write English, and be willing and able to complete required training. All staff members shall attend annual training in child abuse prevention, fire safety, health and sanitation, USDA, administering medications, and certification in CPR and first aid. Caregivers also receive 20 hours of orientation training and go through the Department of Defense training modules program. Team members are encouraged to pursue a Child Development Associate and a variety of degrees in Child Development and Early Childhood Education. The use of volunteers shall be authorized to enhance the programs and services provide for children, youth and their families. Volunteers shall not be counted in ratio or substitution for paid staff members. Volunteers shall have a completed background check prior to working with children. Anyone interested in volunteering can inquire with the site supervisor. All areas are continually videotaped to ensure the safety and well being of children and to prevent allegations of abuse against staff. Tapes are recycled every 90 days. Staffing Requirements/Ratios The site supervisor or program leads are responsible for scheduling coverage to maintain the required adult/child ratio in each activity room. She/he will regulate staffing according to the need. Minimum ratios and maximum group sizes are as follows: