REGISTRATION & POLICIES

Registration

Parks & Recreation Classes:

To register for classes other than tennis, ice skating or Oak Hollow golf classes:

• Go to McKinneyParks org and register online

• Call one of the recreation centers and register over the phone (except swim lessons):

• Recreation Center at Towne Lake: 972-547-2690

• Old Settler’s Recreation Center: 972-542-5014

• Senior Recreation Center: 972-547-7491

• Senior Pool: 972-547-7497

• Visit one of the recreation centers during operational hours

Hockey & Ice Skating Classes:

To register for classes held at the Children’s Health StarCenter | McKinney:

• Go to NHL com/Stars/StarCenters/McKinney

• Call 469-675-8327

• Visit the StarCenter at 6993 Stars Ave . during operational hours

Tennis Classes:

To register for classes held at The Courts at Gabe Nesbitt Community Park:

• Go to ImpactActivities .com/McKinney

• Call 972-547-2012

• Visit the Tennis Center at 3253 Alma Rd during operational hours

Golf Classes:

To register for classes held at Oak Hollow Golf Course:

• Go to OakHollowGolf com

• Call 972-562-0670

• Visit Oak Hollow Golf Course at 3005 N McDonald St during operational hours

Facilities

All facility participants are expected to follow the rules of the facilities Specialty areas of the facilities (example: fitness center and the pools) have posted signs stating special rules specific to that area . Disregard or abuse of facility rules may result in removal by staff or police from the facility for a designated length of time or permanently

Class Fees

Resident/Non-Resident Fees

McKinney residents make significant contributions to the operation of this agency through the payment of property taxes These contributions are above the fees that they also pay for programs and services offered by the Parks and Recreation Department In recognition of this contribution, McKinney residents qualify for the “Resident” rate for all programs . Those who live outside the boundaries of the City of McKinney qualify for the “Non-Resident” price .

Proof of Residency

You must provide proof of residency the first time you register in order to receive the “Resident” rate Once you are in our system, you will not need to prove residency again unless your address changes . The only acceptable forms of proof include a valid driver’s license or state identification card or a current electric, gas, water or trash bill that shows your address Resident rates are only available to those who live within the city limits of McKinney

CHANGES/CANCELLATIONS

• Programs are sometimes cancelled or altered due to low registration, changes in staff or facility availability .

• If a program has been cancelled or altered, we will work with you to transfer your registration to another program of your choice

Refunds

• Full refunds will be issued for any program cancelled by the Parks and Recreation Department

• Participants may request refunds for classes up to three business days before the program’s first meeting or practice .

• Refunds for classes under $8 will not be issued

• Refunds for trips and contractual workshops will only be issued if the spot can be filled from the waiting list .

• A $5 administration fee will be charged against refunds for cancellations, including those due to medical problems, to cover clerical and administrative costs There are no administrative fees charged when a program is cancelled by the Parks and Recreation Department

• Fees paid by credit cards will be refunded back to the credit card

• Refund processing may take up to three weeks

Disclaimers

Guide Changes/Errors Disclaimer

Due to the large amount of information available in the McKinney Parks and Recreation Guide, errors before or after publication may occur We apologize for any errors in this brochure and we will advise you of any changes as quickly as possible We will also attempt to keep information on our website, McKinneyParks org, as current as possible . Thank you for your patience and understanding when these situations occur.

Photo/Video Disclaimer

Photography or video recording is permitted at all City of McKinney facilities and events on city-owned property, except where posted otherwise The City of McKinney reserves the right to require a person to leave the premises or cease taking photos or using a video device if city staff finds such behavior to be disruptive

By their use of the City of McKinney facilities, participants of programs and special events grant permission the City of McKinney to take photos and videos of themselves and their children for publication in the program brochure, website and additional uses as the city deems necessary, unless the registrant or participant expressly files a written request as to the use of photos or videos of themselves and/or their children All professional photography on city-owned property must be approved through the City of McKinney’s Communication and Marketing Department .

Waiting Lists

Waiting lists are automatically created when there are more registrations for a program than space Your receipt will indicate if you are registered for a program or have been placed on the waiting list .

Warning Of Risk

Recreational activities/programs are intended to challenge and engage the physical, mental and emotional resources of each participant Despite careful and proper preparation, instruction, medical advice, conditioning and equipment, there is still a risk of serious injury when participating in any recreational activity/ program . Understandably, not all hazards and dangers can be foreseen . Depending on the particular activity, participants must understand that certain risks, dangers and injuries due to inclement weather, slipping, falling, poor skill level or conditioning, carelessness, horseplay, unsportsmanlike conduct, premises defects, inadequate or defective equipment, inadequate supervision, instruction or officiating and all other circumstances inherent to indoor and outdoor recreational activities/programs exist . In this regard, it must be recognized that it is impossible for the City of McKinney to guarantee absolute safety

Youth Scholarships

Youth Benefit Fund

A Youth Recreation Benefit Fund is a fee assistance program for McKinney Parks and Recreation Department classes based on a financial need This program is open only to McKinney residents who qualify for their school district’s free or reduced lunch program The Benefit Fund is limited to $100 per child per calendar year For more information, call 972-547-7480

Figure Skating & Ice Hockey Scholarships

For information on figure skating and ice hockey scholarships at the StarCenter, call 972-547-7480 the Athletics Department at 972-547-2687 or one of the associations below.