• This is just a glimpse • Write your Qs down • Space for FA you have tomorrow • Not space for conclusions • Space for learnings
Let’s remember the Roadmap projects of our term
MC 1719 AIESEC IN SLOVAKIA
Let’s remember the Roadmap projects of our term Foundation Projects [Non-negotiable]
MC 1719 AIESEC IN SLOVAKIA
Let’s remember the Roadmap projects of our term Foundation Projects [Non-negotiable] Improve ELD products LDA embedded into TM AIESEC Hub Implementation Implementation of Customer Flow Finance Standards Implementation
Accounting Software
MC 1719 AIESEC IN SLOVAKIA
Let’s remember the Roadmap projects of our term Foundation Projects [Non-negotiable] Improve ELD products
Veve -> Glauce
LDA embedded into TM
Criquet
AIESEC Hub Implementation
Criquet
Implementation of Customer Flow
Vlasti
Finance Standards Implementation
Belo
Accounting Software
Belo
MC 1719 AIESEC IN SLOVAKIA
Let’s remember the Roadmap projects of our term
Non Foundational Projects Improve and Invent EwA
Management Capacity Building
EwA Measurement and Tracking
Culture Alignment
Invent ELD products
OD Model Implementation
Assessing AI-AAI partnership
Structures Testing
Virtually Allocated Markets
Digitalizing Value Delivery
Talent Attraction
Brand Advocacy on YOP
Partners Attraction and Conversion
Single Payment
Online Payment for YOP and POP
Business Model Evolution
Let’s remember the Roadmap projects of our term
Non Foundational Projects
Belo
Criquet
Improve and Invent EwA
Management Capacity Building
EwA Measurement and Tracking
Culture Alignment
Invent ELD products
OD Model Implementation
Assessing AI-AAI partnership
Structures Testing
Virtually Allocated Markets
Digitalizing Value Delivery
Talent Attraction
Brand Advocacy on YOP
Partners Attraction and Conversion
Single Payment
Online Payment for YOP and POP
Business Model Evolution
Now, it’s fun time. Go to bit.ly/THEREVIEWS and check the progress of the following Roadmap projects…
Katze + Sayra
Fernanda + Janka
Management Capacity Building
Online Payment
LDA embedded into TM
Improve ELD products Implementation of Customer Flow
Patk’a + Fișo Finance Standards Implementation
Accounting Software AIESEC Hub Implementation
MC 1719 AIESEC IN SLOVAKIA
Responsibilities Implementation of Performance Management System. NOT DONE Create content for Team Standards curricula [AHUB]. DONE Create content for Functional curricula [AHUB]. PARTIALLY DONE
Reasons of canceling Lack of time from MC side. Different needs and priorities of our entity.
0%
MC 1719 AIESEC IN SLOVAKIA
AIESEC 20% MILESTONE All membership on EXPA Migrate entity resources from SKIA HUB Assign person responsible for @HUB Education of entity on how to use @HUB
50% MILESTONE Complete the community checklist Submit your MC and LC internal communication guideline using @HUB Get 40% of MBs to be active users MC responsible on TM, iComm becoming MC Admin Shutdown national and local Hubs
50%
MC 1719 AIESEC IN SLOVAKIA
AIESEC
RESULTS AHUB made processes easier Google drive vs. Hub X-Files Asking for info vs. searching for info Education vs. Self-Education All over the place vs. all in one place
50%
MC 1719 AIESEC IN SLOVAKIA
AIESEC 100% MILESTONE Create dashboard of AIESEC Hub Analytics in your entity.
DONE Create your own performance management guideline using AIESEC Hub.
NOT DONE 50% of your members set + evaluate their quarterly goals on @HUB.
PARTIALLY DONE
50%
MC 1719 AIESEC IN SLOVAKIA
TM
LDA
DONE Education of members what is LDM, LDQs, LDA. Create LDA campaigns based on LDQs showcasing. Education of members on how to take LDA. Incorporation of LDA in Team Standards, education for LCVPs TM.
RESULT Global
50% of our members take initial LDA on EXPA
5% of our members take exit LDA on EXPA
SKIA
72%
8%
100%
50% Get Develop Keep TM Process Implementation
70% MC 1719 AIESEC IN SLOVAKIA
DONE Attendance of the online payment summit. Cooperation with AI on small tasks. Providing feedback for the project.
RESULT 1st online payment happened
MISSING Money to come from the 1st online payment. Adjustments in terms of processes to be able to switch completely to the online payment for our customers: Plan how to - handle the internal distribution of money, - how it will influence our accounting, - differentiate the EPs that pays online / via bank transfer.
90%
MC 1719 AIESEC IN SLOVAKIA
DONE Set up external accounting
RESULT We have professionally handled accounting, precise data and legal advice in accounting & GDPR
100%
MC 1719 AIESEC IN SLOVAKIA
Alignment of reports across all level in entity. Accounting software implemented. Risk management implemented. Entity went through external audit.
DONE
RESULT 5/6 standards are fulfilled for 100%. The operations in finance got easier thanks to automation & simplification of some processes.
MISSING SUSTAINABILITY Lacking revenues & core performance as the whole entity´s performance is low.
92%
MC 1719 AIESEC IN SLOVAKIA
ELD Product Development
Sales Roadshows and other roadshows for operations; Operational Summits; iGV having a Strategic Team elected; iGE Project creation
MoS
Challenges for CO according to the peak/focus area; Value Delivery Summit for operations
International Relations
Defining common IR partners for the operations; Having meetings and talks with the common partners; Working with commissions so they work with the IR partners
MoI
iGV Projects were designed for impact and have MoI methods, which can be renewed whenever is necessary; Education to VPs iGV about Design for Impact/MoI
70%
MC 1719 AIESEC IN SLOVAKIA
ELD Product Development
Product Development on GT and oGE
MoS
STABILIZED
International Relations
NEXT STEPS DEFINED BY NEXT GEN
MoI
70%70%
STABILIZED
MC 1719 AIESEC IN SLOVAKIA
Customer Flow for Youth
Customer Flow for Partners
100% 60%
0% 70% MC 1719 AIESEC IN SLOVAKIA
DONE 1st sem - Global focus on still reaching 100% for Youth and therefore we did not do anything since we already had 100% 2nd sem - creation of new CFI checklists, which we filled but did not build any strategies based on them since they were finished in March and are still in development stage
RESULT We actually dropped in Youth and grew in partners - not follow upon neither from global or national side. - the only success is that we know where we are actually standing when it comes to the customer flow implementation.
MC 1719 AIESEC IN SLOVAKIA
The definition is 100% • Fulfillment of both checklists every month The biggest bottlenecks that we have to be 100%:
CFI Youth: • • • •
Young people only sign up on aiesec.org - done, need to inform AI Inform customers about the AIESEC Experience App and its use AIESEC delivers the 16 Exchange Standards AIESEC has a system in place to offer more opportunities to EPs - done, need to inform AI
CFI partners: • Contracts: Signed before opportunity creation - need to solve in iGV • Invoicing on Approval - in all products • Delivery of Standards #5 & #13 - should be done by new concept of ES
MC 1719 AIESEC IN SLOVAKIA
MC 1719 AIESEC IN SLOVAKIA
…is how others want us to show up in the world — how we’re supposed to think, what we should or shouldn’t say, what we should or shouldn’t do. It’s the sum of expectations that others layer upon us. When we choose the journey is smooth, the risk is small.
…is who we are, what we believe, and what we do when we are alone with our truest, most authentic self. It’s our instincts, the things and places and ideas we burn for, the intuition inside of us. is what happens when we stop conforming to other people’s ideals and start connecting to our own. When we choose , we are listening to our calling from within.
June
July
August
October
Planning
LC visits
SumCo
Q3 review
MC Re-planning & LCP Boot Camp
Monthly Review
DARE
December
October
Q4 review January
Monthly Review
October
LEAD
LC Visits
January
February
LC Visits
Q1 review
BRAVE
LC Audits
April
April
March
March
Monthly Review
Monthly Review
April
May
February
LCP Summit March
To be continued…
MC 1719 AIESEC IN SLOVAKIA
June: Planning
MC 1719 AIESEC IN SLOVAKIA
June: Planning
MC 1719 AIESEC IN SLOVAKIA
External Analysis – Kids in Schools, Students in Uni Internal Analysis – Membership Operational Analysis – All products SWOT Analysis of our entity
SKIA was lacking… - Functional Education - Managerial Skills - Pipeline for EB/MM - External Visibility
June: Planning
MC 1719 AIESEC IN SLOVAKIA
June: Planning
MC 1719 AIESEC IN SLOVAKIA
June: Planning
MC 1719 AIESEC IN SLOVAKIA
June: Planning
MC 1719 AIESEC IN SLOVAKIA
June: Planning
MC 1719 AIESEC IN SLOVAKIA
July: LC Visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda One2one with VPs Current State MC 17.18 strategy and vision Planning Timeline Creation LEAD Space
July: LC Visits
MC 1719 AIESEC IN SLOVAKIA
August: LC Visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda Performance Review MC Review Focus/Priorities for the next month
August: LC Visits
MC 1719 AIESEC IN SLOVAKIA
August: SumCo
MC 1719 AIESEC IN SLOVAKIA
OBJECTIVES Reconnection, motivation for the entity Empower OneSKIA concept GTKEO the new MC WP preparation and Selling skills RCTM preparation [Train the Recruiters and the Promoters]
August: SumCo
MC 1719 AIESEC IN SLOVAKIA
October: Q3 review
MC 1719 AIESEC IN SLOVAKIA
Learnings in Q3: 1. Alignment of plans in the MC - synergy needs assessment and synergy meetings 2. Vision not visible enough and no passion towards it [RTVS, PTTs, #Grow270 #GenuineLeadership, DARE] 3.Lost in #CO (present, but not taken forward - EBs don’t actually know how to work with it) 4. LC visits - #CO is not present there - CR, etc. 5. Roadmap projects implementation – no steps for EB how to work with them
October: Q3 review
MC 1719 AIESEC IN SLOVAKIA
Learnings in Q3: 1. Alignment of plans in the MC - synergy needs assessment and synergy meetings 2. Vision not visible enough and no passion towards it [RTVS, PTTs, #Grow270 #GenuineLeadership, DARE] 3.Lost in #CO (present, but not taken forward - EBs don’t actually know how to work with it) 4. LC visits - #CO is not present there - CR, etc. 5. Roadmap projects implementation – no steps for EB how to work with them
Pipeline (preparation of newies) + retention rate Plan fulfilment of CXO: Approving and sales
October: Q3 review
Value delivery - preparation of standards delivery, risks with delivery RCTM boost
MC 1719 AIESEC IN SLOVAKIA
October: LC Visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda Briefing with the LCP Q Performance Review MC Inputs Planning : Q priorities Pipeline Management Team Standards Edu
October: LC Visits
MC 1719 AIESEC IN SLOVAKIA
October: DARE
MC 1719 AIESEC IN SLOVAKIA
OBJECTIVES Make delegates be more aware about: What is happening in the world & How we can help based on our WHY, HOW, WHAT Make LCPs aware about Customer Obsession AD[KAR] = Customer Obsession discussion started…
BEHAVIOURS EXPECTED Ready to deliver winter peak Clarity of their role in the organization Motivation boost for members to apply as VPs
October: DARE
MC 1719 AIESEC IN SLOVAKIA
October: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
Educate Slovakia HYPE
LEAD Nurturing
Customer Obsession
Challenges for value delivery; Selling festival;
Intercom vs. GetResponse; Included in JD
Team to work on mindset and processes
Raising Money
Crowdfunding websites; Involve SG and official sponsors of ES Proposals of Donations
October: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
December: MC Re-planning & LCP Bootcamp
MC 1719 AIESEC IN SLOVAKIA
Living @ Values
Customer Obsession
Expanding Activities in order to meet needs of Slovakia
December: MC Re-planning & LCP Bootcamp
MC 1719 AIESEC IN SLOVAKIA
December: MC Re-planning & LCP Bootcamp
MC 1719 AIESEC IN SLOVAKIA
December
MC 1719 AIESEC IN SLOVAKIA
• How big role LCP plays in downscaling / aligning something from MC. • ‘’Let’s find solution’’ vs. ‘’It’s not possible’’ attitude in the LCs.
December
MC 1719 AIESEC IN SLOVAKIA
December: LC Visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda Customer obsession pushed in Coaching ADKAR Model explanation. Awareness and Desire for LC customers. What actions we come up with to be customer obsessed towards our EPs.
December: LC Visits
MC 1719 AIESEC IN SLOVAKIA
January: Q4 review
MC 1719 AIESEC IN SLOVAKIA
• New division roles in MC • Network Management • Coaching system refreshed Re-allocation of coaches • aaannnddd…..
January: Q4 review
MC 1719 AIESEC IN SLOVAKIA
• New division roles in MC • Network Management • Coaching system refreshed Re-allocation of coaches • aaannnddd…..
January: Q4 review
MC 1719 AIESEC IN SLOVAKIA
HOW FAST CAN YOU RUN?
January: LEAD
MC 1719 AIESEC IN SLOVAKIA
OBJECTIVES LEAD spaces Create working culture / Planning Closing EBc experience Exit management and pipelining for Ebs/TLs Building the cooperation between LCs - #oneSkia
BEHAVIOURS EXPECTED Last sprint to deliver Winter Peak EBe have clarity of their FA Ready to deliver Summer Peak
January: LEAD
MC 1719 AIESEC IN SLOVAKIA
February: LC visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda June • One2one with VPs • Current State • MC 17.18 strategy and vision • Planning • Timeline Creation • LEAD Space
Coaching Agenda July • Performance Review • MC Review • Focus/Priorities for the next month
Coaching Agenda October • • • • • •
Briefing with the LCP MC Inputs Q Performance Review Planning : Q priorities Pipeline Management Team Standards
February: LC visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda June • One2one with VPs • Current State • MC 17.18 strategy and vision • Planning • Timeline Creation • LEAD Space
Coaching Agenda July • Performance Review • MC Review • Focus/Priorities for the next month
Coaching Agenda October • • • • • •
Briefing with the LCP MC Inputs Q Performance Review Planning : Q priorities Pipeline Management Team Standards
February: LC visits
MC 1719 AIESEC IN SLOVAKIA
Coaching Agenda June Coaching Agenda July
• One2one with VPs • Current State • MC 17.18 strategy and vision • Planning • Timeline Creation • LEAD Space
• Performance Review • MC Review • Focus/Priorities for the next month
Coaching Agenda October
Coaching Agenda December
• • • • • •
Briefing with the LCP MC Inputs Q Performance Review Planning : Q priorities Pipeline Management Team Standards
February: LC visits
• • • •
Customer obsession -ADKAR Model explanation. Awareness and Desire for customers. What actions we come up with to be customer obsessed towards our EPs.
MC 1719 AIESEC IN SLOVAKIA
NEW COACHING MODEL HACKING THE GROWTH THROUGH NATIONAL STRATEGIES
February: LC visits
MC 1719 AIESEC IN SLOVAKIA
NEW COACHING MODEL HACKING THE GROWTH THROUGH NATIONAL STRATEGIES Bottlenecks awareness
National Strategies will be tackled separately and for each of them must be covered - status of implementation [check LC plan] - hackathon to upscale the fulfillment of the plan Specific Needs of the EB - Know the specific need of the EB and tackle it [should be according to new coaching standards] Customer Obsession - Taken over in the first LC visit of new EBs
February: LC visits
MC 1719 AIESEC IN SLOVAKIA
February: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
KE situation
New Platforms
Solutions for entity’s problems
February: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
Solutions for entity’s needs:
1
As MC look more how to help LCs, so change the role of MC to helpers and be involved in operations.
2
Push more on doing exchanges (digitalizing, smart thinking)
February: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
Solutions for entity’s needs:
1
LC AUDITS
2
Educational Materials Newies – FMs and Induction Promotional Materials - CXY Split MC into two teams
February: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
March: LCP Summit
MC 1719 AIESEC IN SLOVAKIA
…
March: LC Audits
MC 1719 AIESEC IN SLOVAKIA
… team management selling skills overall
Lack of empowering others [they just tell them what to do]
purpose and clarity of AIESEC
Self-development initiative
WHY behind everything
Soft skills in general
Innovation in operations
Self-reflection
Critical, Strategical and Analytical
Complaining culture
thinking
Sense of urgency Prioritization skills
How to engage members Perspective of now [they are doing things which were
Efficiency
done in the past]
Delegating skills
Working smart
Performance Management
Working in synergies
March: LC Audits
MC 1719 AIESEC IN SLOVAKIA
March: BRAVE
MC 1719 AIESEC IN SLOVAKIA
March: BRAVE
MC 1719 AIESEC IN SLOVAKIA
GOALS Clarity of what needs to happen to create the impact and why is this important; Connecting the impact with their personal development; Understand the connection of the Impact that we create and the people who are behind it. BEHAVIOURS EXPECTED Action oriented membership; Living AIESEC Values; Awareness of the consequences of their behaviors.
March: BRAVE
MC 1719 AIESEC IN SLOVAKIA
April: Q1 review
MC 1719 AIESEC IN SLOVAKIA
- Our individual legaciessssss - Our common MC legacy LCP Capacity Building
April: Q1 review
GROWTH
Financial Stability
MC 1719 AIESEC IN SLOVAKIA
Selling Skills
Innovation & Plug and play
Leadership & Clarity
April: Q1 review
MC 1719 AIESEC IN SLOVAKIA
Selling Skills Included in Coaching Innovation & Plug and play
Included in MC JDs
Leadership & Clarity
April: Q1 review
MC 1719 AIESEC IN SLOVAKIA
April: LC Visits
MC 1719 AIESEC IN SLOVAKIA
Bottlenecks awareness WHY - Personal WHY - Tackling the WHY though national focuses [Living AIESEC Values - Team Standards] [Customer Obsession – Process time] - Team WHY HOW - EB Team ambition - How are they going to make the WHY happen
WHAT - How to innovate/hack strategies
April: LC Visits
MC 1719 AIESEC IN SLOVAKIA
April: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
LCVPs [Maturity and Process of elections] Membership as such; Having a person just to have the person We are missing ‘’first giving value to membership and then expecting value from them (currently recruiting people to “deliver” = bring value for us)’’ Not having side agenda (development spaces for them apart from challenging environment) GTKEO during conferences missing Engaging events for people to get to know AIESEC before they join AIESEC Culture in LCs is gone MC telling LCs what to achieve
How are engaging & developing the membership Missing mindset of competition vs. cooperation and Lack of accountability
April: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
Solutions for membership situation:
1 2 3
GET: Membership Interviews ADKAR for engagement DEVELOP: NTT Evolution KEEP: Engagement vs. Performance Matrix Discussed and decided our individual contributions for our MC Legacy
April: Monthly Review
MC 1719 AIESEC IN SLOVAKIA
MONTH
Ret. Rate Autumn 2017
Ret. Rate Spring 2018
#MBs
APPDs
June
-
-
-
July
-
-
August
-
-
September
-
-
October
100%
-
November
-
-
December
-
-
January
33%
-
February
33%
-
March
26%
100%
April
20%
77%
May
19%
77%
79 73 58 53 140 106 87 74 53 92 88 74
-
14 45 36 33 15 10 6 32 21 12
Overall SKIA
EXP ZU
51%
0%
LC BA
LC BB
LC CU
54%
58%
53%
LC KE
LC NR
LC TT
0%
54%
5%
Overall SKIA
EXP ZU
89%
-
LC BA
LC BB
LC CU
100%
100%
83%
LC KE
LC NR
LC TT
80%
100%
33%
Performance 15
36
12
Over achieved
Achieved
Below avg.
MBs next steps 28
27
8
Higher role
Same level
No continue
Overall SKIA
EXP ZU
228
2
LC BA
LC BB
LC CU
47
51
40
LC KE
LC NR
LC TT
28
41
19