Customer Success Story ADLER INTERNATIONAL LEARNING “System Architects provided just what we needed.
They
helped us transform into a modern graduate school.” C U S TOMER PR OFI LE
Adler International Learning helps leaders, managers, and business owners by providing leading-edge, globally recognized programs in professional coaching. Students gain an internationally recognized accreditation, learn the latest coaching concepts and tools, and master coaching resourcefulness and team development. Adler’s flagship program, Positive Change: Leader as Coach has been delivered to over 2,800 leaders and managers worldwide. Those who have benefited from Adler’s programs include CBC, Motorola, and Scotiabank. THE C HA LLEN GE
E M P L O YEES : 25 I NDUS T RY: E du ca t i on a l/Tra in in g B E N E F I T NEEDS :
Unsatisfied with unreliable and limited in-house IT support, Adler International Learning needed a full-service IT solution capable of managing their day-to-day needs. Among the concerns with previous IT providers were poor response time, repeat issues, and the absence of big picture thinking. “We needed someone who could handle the big picture as well as everyday support”, says Dr. Linda Page, President of Adler International Learning. As Adler evolved into an accredited degree-granting institution, their security would no longer satisfy their growing technology needs, Adler needed single point of contact for all of their software, equipment and network demands.
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THE S OLU TI ON
System Architects’ international team of project managers, system architects and developers created a customized, all-in-one IT solution capable of managing Adler’s technology needs. After an assessment of their current IT system and a recommendations audit, System Architects’ Outsourced IT Service division developed an all-inclusive plan to modernize Adler International Learning
s a ve d Ad le r 1 0 -1 5 K an yt i m e, a n y wh e re
obsolete desktop hardware and enables Adler's office of staff, students and faculty to work better and smarter.
“I’m glad to know that I can just pick up the phone and get the help I need”, says Dr. Page. ABOUT SYSTEM ARCHITECTS Based in Toronto, System Architects is a leader in Information Technology. With a global presence and a local touch they specialize in full-service IT support for small- and medium-sized businesses. For more information on how System Architects can help modernize your business:
System Architects’ Managed IT Service division created Adler SharePoint, a suite of websites, wi-fi connections, and email exchange. Students and teachers can now share and discuss in a collaborative portal. Staff and faculty share calendars, documents, and track internal projects. To satisfy regulatory requirements a customized software solution was developed to store and maintain student records. This customized software allows Adler to ensure that student records and office files are securely transferred overnight via Internet to System Architects’ Data Centre. THE R ES U LT
The customized solutions created for Adler International Learning addresses many of the challenges facing small- to medium-sized businesses, including cost and efficiency. Adler’s unique needs also required a unique solution to records management and security. The Virtual Desktop initiative eliminated the need to buy new desktops - a capital outlay savings of 10-15K - while improving availability and security. Adler SharePoint puts the business of teaching and learning online in a virtual environment where faculty and students can stay on top of assignments, monitor progress, and discuss lesson plans. Staff and administration stay connected by sharing documents, calendars, and tracking projects. Finally, the Student Records System and Off-Site Backup ensures that the management of student transcripts is automated, recoverable, and fast, and that government standards are met. With software, desktops and networks now operating cohesively and completely, the staff, students, and faculty of Adler International Learning can focus on what really matters to them: working, studying, and teaching. Adler’s success continues to grow as they prepare to launch four new programs, ensuring the best in professional coaching for generations to come.
WE MANAGE YOUR IT SO YOU CAN LOOK AFTER YOUR BUSINESS. STRESS-FREE IT. SMART BUSINESS. HE AD OFFICE
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