Meadowlands Magazine: April/May 2019

APRIL/MAY 2019

TRANSPLANT GAMES COMING TO THE MEADOWLANDS pg. 22

NJ labor laws: Updates for your business Pg. 28 Colleges & universities as community & business partners Pg. 12 Food Industry In The Meadowlands: Production, Manufacturing & Distribution Pg. 10

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LEADERSHIP COUNCIL Allstate BCB Community Bank Bergen Community College Bergen Engineering/ Branca Properties Boiling Springs Savings Bank Bruinooge & Associates CarePoint Health Comfort Guard Contracting LLC Delta Dental Edison Properties ELEC 825 | Engineers Labor-Management Cooperative Ernst & Young, LLP Eastwick Colleges EZ Ride Forsgate Industrial Partners FORT Group Genova Burns Goya Foods Hackensack University Medical Center Hartz Mountain Industries Horizon Blue Cross Blue Shield of NJ-NYC IBEW 164 In Thyme Catered Events

J. Fletcher Creamer & Son, Inc. JLL Kearny Bank Lakeland Bank Langan Engineering MassMutual New Jersey-NYC McGowan Builders, Inc. Meadowlands Racing & Entertainment MWWPR NAI James E. Hanson, Inc. New York Jets NJ Sharing Network NJM Insurance Group NJSEA North Bergen Liberty Generating Onyx Equities, LLC Personal Touch Experience PSE&G Quest Diagnostics Russo Development Scarinci Hollenbeck TD Bank Suez Water New Jersey Inc. Unique Designz Verizon Wacoal America

Publisher: Meadowlands Media, a division of the Meadowlands Chamber 201 Route 17 North Rutherford, NJ 07070 (201) 939-0707 Director of Communications & Publications: Joe Garavente Email submissions: jgaravente@meadowlands.org Advertising Director: Martha Morley, Greer Enterprises, Inc. (201) 493-7996 Design: Evan Eagleson, Gigi Elgouz & Katelyn Spadavecchia, Eighty6 Printing: A&P Printing Meadowlands Magazine Distribution: MTM Resources Copyright 2019. All rights reserved. Reproduction of any artwork, editorial material or copy prepared by Meadowlands Chamber of Commerce and appearing in this publication is strictly prohibited without written consent of the publisher. Additional magazines and reprints of articles are available.

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Meadowlands Business Report Harmon Meadow Retail, Restaurants & Hotels Directory Meadowlands Eat & Drink Meadowlands Transportation Event Planning & Catering Services Explore the Meadowlands Stay in the Meadowlands Destination Meadowlands

DEPARTMENTS

6 8 12 20 24 32 33

Business Wise Environmental Update Continuing Education & Business Training Featured Member - NJ Sharing Network C-Suite Perspectives Lessons in Leadership Tech Talk

FEATURES

10

Food Industry In The Meadowlands: Production, Manufacturing & Distribution

22

On The Cover: Transplant Games of America coming to the Meadowlands in 2020

28

New Employment Laws Passed in NJ: The nation’s “most expansive paid family leave time & benefits”

The views expressed in this magazine are those of the submitting authors and do not necessarily represent the views of, and may not be attributed to the Meadowlands Chamber or Meadowlands Media. meadowlandsmedia.com

April/May 2019

3

BUSINESS REPORT “When there’s something great happening in the Meadowlands, we tell the story.”

S

pring has sprung in the Meadowlands and even warmer weather is yet to come—the seasonal birds are back in town and soon the meadows will turn green. Sometimes it is easy to get caught up in the hustle and bustle of our work lives that we forget to appreciate the blooming landscape around us. Especially here in the Meadowlands, where we are fortunate to be surrounded by many nature and ecotourism opportunities. I highly encourage you to check out the schedule for the Hackensack Riverkeeper (ad on page 41) which offers so many opportunities to experience the Meadowlands’ beautiful environment and ecosystem.

Spring time also means it is time for Bergen Business Expo, the region’s premier platform for developing business opportunities and bringing North Jersey’s business resources together under one roof! This expo—on May 8 at The Venetian—sells out every year and we highly encourage anyone who does business in Bergen County (or is interested in doing so) to come walk the show floor and network. Attendance at Power Networking Lunch is also highly recommended, as we have a keynote speaker from Google who will discuss how to use Google to grow your business online. The day will end with a new component, Meadowlands Millennial Mastermind, a reception where you will engage first hand with industry influencers and learn how to build your brand & take your business to the next level.

Lastly, we are very excited to cover on page 22 the Donate Life Transplant Games, which we are so proudly hosting in July of 2020. The Meadowlands bid was led by longtime Chamber member NJ Sharing Network, whose Vice President & Chief Administrative Officer Elisse Glennon also serves as the chair of our board of advisors. Hosting this multi-sport festival is motivating a sense of pride in our community, offering businesses the distinct opportunity to give back, help make the event a success and, of course, support the worthy cause of organ donation awareness. We encourage all businesses to get involved as we bring together over 12,000 transplant recipients, living donors, donor families and supporters to compete and celebrate the gift of life here in the Meadowlands and beyond!

I wish your business much growth, flourishing and success this Spring!

Jim Kirkos Follow me on twitter: @JimKirkos To stay informed about more activities from the Meadowlands Chamber please visit www.meadowlands.org.

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BUSINESS WISE

Business & IT Alignment

How to transform IT into an agent for change & growth

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he question is often asked, “What does ‘business and IT alignment’ really mean?” It is an important question that all businesses should be sure to have asked and answered, regardless of the size of the organization. From the one-person shop to the multi-billion-dollar company, we all rely on Information Technology (IT) to conduct business.

It is needless to say that systems and networks must be available and accessible to enable our day-to-day activities, such as email and internet usage, virtual meetings, website management, payroll processing, tax filing, customer tracking and a host of other functions. However, in the past, the focus of IT was only on technology and often did not consider the overall business objectives of the organization. Technology decisions were made without an understanding of the business impact, and business decisions were made without considering input from, or the impact on, IT resources: the people, processes and technology.

We have come a long way in the last fifteen years. Large and larger-midsized organizations have come to understand that the business goals of the overall organization must be in alignment with the “business goals” of the IT department. Business-IT alignment integrates Information Technology into the strategy, mission and goals of the organization.

For an organization to be successful in doing this, it must view IT as an instrument which enables business success. IT systems and IT management must be considered to be just as business-critical as the business applications are. When IT aligns with business goals, it pursues IT solutions that will enable the business to meet those goals from an IT perspective. In true business-IT alignment, the business and IT organization work together to achieve the business goals, as opposed to fighting against each other with conflicting goals and objectives.

While Small-Midsized Businesses (SMBs) are aware that technology is critical to the business, there is not often the strong alignment typical of the larger businesses. Due to limited budget, focus on cash-flow, and a host of other very reasonable concerns, SMBs are not as inclined to make the necessary investment in IT which is required to have a highly-available, stable, and secure IT infrastructure to enable the business. The reasons are justifiable, but the risk of not doing so is incredibly high.

Therefore, SMBs should work with their IT Service Provider, be it in-house or external, to be sure that there is alignment of goals and objectives. There will be a cost involved, but with that cost is an expectation that the business goals and objectives can be achieved more quickly, that profit margins will be higher, and that there will be a better Return on Investment (ROI) and lower Total Cost of Ownership (TCO) due to the increases in efficiency and operational effectiveness.

An organization which invests in the technology that will support, enable, and improve the way they conduct business, positions itself for growth and allows for more focus to be placed

on the business of doing business, rather than on the aftermath of issues and outages, and the customer impact of technology mishaps. The SMB can expect an improved customer experience and fewer growth pains as their business expands.

Following are some helpful tips for better Business-IT Alignment: • Plan: When defining business goals and objectives, take the time to plan what additions and/or changes to IT are required to enable the business to meet those goals and objectives.

• Identify: Diagram the business solution as well as the supporting IT solution. Identify the intersection points, and clearly understand the resulting business impact in the case that a component of the business and/or IT solution has an outage or is compromised.

• Manage: Manage and monitor the overall health (availability and performance) of the business solution using automated tools wherever possible. Use the monitoring tools’ remediation capabilities to implement a defined process for the automation of service restoration. Consider the basic rule of Continual Service Improvement (CSI): you cannot improve what you do not first measure.

Once business and IT goals and objectives of an organization have been aligned, IT becomes an agent of change, as businesses continually seek ways of improving, transforming and constantly adjusting to the ever-changing demands of the market.

Mike Battistella is the president of Solutions3 LLC, an IT management company focusing on IT service management, cyber security management, network & systems management, critical notification management and technical & soft skill training.

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ENVIRONMENTAL UPDATE

New Renewable Energy Products Technology available with Aris Energy Solutions turns streetlights into miniature power plants

N

ew technologies are available to save money and help build a sustainable future with off-grid, wind and solar powered streetlights.

When most people think of energy efficiency and reducing their carbon footprint through lighting, they often think of converting to LEDs and utilizing occupancy sensors and timers. These modifications not only reduce costs, they are more environmentally friendly.

But there are even better options available. Because of the time and expense involved in underground trenching and wiring, many situations can arise where installing new LED lights would still be cost prohibitive and energy intensive.

However, a new technology is available that requires no exterior wiring and runs entirely on renewable energy—releasing no carbon emissions whatsoever. It is a hybrid wind and solar powered streetlight and mini-power plant, also known as a remote power unit.

Because the small wind turbine and solar panel with battery backup typically produce more energy than is necessary to light the LED lamp, this new off-grid technology is able to put that auxiliary power to use in other ways.

The RPU powers its own internet connection, for example, allowing for remote monitoring and control. USB charging stations can also be installed on the unit. Security cameras and weather sensors are also in development.

The RPU can be installed where there is no grid—underground or overhead—so it can be viewed as a totally independent system.

When the grid goes down, the RPU stays up. So not only can the RPU help its customers avoid trenching and reduce their carbon footprint, it can also serve as a meeting point in case of a blackout. It could become a security muster station in the event of a disaster and provide people a well-lit place to congregate.

Another top benefit of the RPU is its optics. When a major technology college in Chicago needed to light one of its walkways, it turned to the RPU because of its conspicuous green energy look.

In fact, behind the walkway on the campus is a net-zero gymnasium whose roof is covered by solar panels. The school wanted its sustainability efforts known but the unseen panels were not helping to achieve this. Today, the college’s visitors comment on the RPUs before realizing the rooftop solar is also in place.

Off-Grid RPUs have recently been installed in five Chicago area public schools, as well, a project that was driven by Commonwealth Edison. Commenting on their performance during some harsh Chicago winter conditions, it was noted “…the RPUs operated through the frigid polar vortex without any problems, it was business as usual.”

With other major installations in New York school districts and hospitals such as Dobbs Ferry Middle School/High School, Jacobi Medical Center and Kings County Hospital in Brooklyn, companies that sell this technology are now ramping up efforts with New Jersey businesses and are actively pursuing public-private partnerships.

One corporate client was Avalon Bay Communities, in Washington

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Build a Sustainable Future with OffGrid Lighting and Additional Advanced Renewable Technologies: • Off-grid and saves utility costs; promotes your green initiatives and sustainability • Eliminate underground trenching/ wiring solution • Multi-use hosting, USB charging, cameras • Advanced micro combined heat & power (CHP) solutions • Private sector can take advantage of 30 percent federal tax incentives

D.C.; and currently an international bank is exploring a public-private partnership that would place RPUs in several prominent New York waterfront locations.

The off-grid RPUs can be applied in many different lighting venues: parking areas, walkways, parks and recreation areas or where gaps exist in current lighting patterns.

Other cutting-edge renewable energy technologies that can help reduce costs and greenhouse gas emissions are advanced micro combined heat and power solutions to power buildings using both solid oxide fuel cells and reciprocating engines. On the fuel cell side, the lead supplier of the SOLIDpower BlueGen fuel cell in the U.S. recently launched an aggressive outreach program in New York and New Jersey.

“The BlueGen represents next generation fuel cell technology, bringing a modular distributive energy resource to the market,” said one long-time industry veteran, “It also brings a unique diversity of applications spanning from residential, small to medium businesses,

to multi-family, Class A commercial real estate and niche applications like data centers.�

Because the SOLIDpower technology is classified as a renewable resource, it is eligible for the federal solar Investment Tax Credit (ITC), which is 30 percent in 2019. Utilities are now offering their own financial incentives to deploy CHP & fuel cell technologies because they can reduce demand and carbon emissions, while offering reliable power to customers. The BlueGen achieves net electric efficiency of 60 percent and its ability to recover the heat enables overall energy efficiency to reach 90 percent. BlueGen is already a proven technology across Europe and Asia, with over 20 million safe and reliable operating hours across over 1,000 installations.

With the RPU, BlueGen fuel cell, and Yanmar CHP, companies are advancing their mission to build a sustainable future through a multi-pronged approach that includes reducing greenhouse gases,

shrinking consumer energy bills and protecting our natural resources for future generations.

By Jake Whitney, Northeast Regional Business Manager for Aris Energy Solutions and Sandy Stead, Sales Representative for Aris Energy Solutions Aris Energy Solutions was launched six years ago with an ambitious mission: help build a sustainable future. Founded by executives from the distributed power, logistics, construction, and electric utilities industries, in 2013 Aris unveiled the Remote Power Unit (RPU) -an off-grid, wind and solar powered streetlight. The RPU is not only capable of sustainably powering its own light but is also able to host other features, such as USB charging stations, security cameras, air quality sensors, and M2M communication.

meadowlandsmedia.com

April/May 2019

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Industry Sector Focus: Food

Food Industry In The Meadowlands

Production, Manufacturing & Distribution

D

uring the Colonial Period, New Jersey was called the breadbasket colony—an homage to the abundant crops and agriculture it provided. This status continues today in the form of food distribution, production and manufacturing, with the Meadowlands being a central hub for this critical industry. Goya Foods, the largest Hispanic food company in the United States, has been a key player of the Meadowlands’ business community since 1974. In 2015, Goya opened its new state-of-the-art corporate headquarters in the Meadowlands industrial area of Jersey City as part of a $250 million investment—and maintained its Secaucus location (previous headquarters) as a distribution hub for the company’s supply chain.

Why do so many food companies choose the Meadowlands to set up shop? Location, infrastructure and workforce. Very often, the food industry relies on same-day deliveries and the Meadowlands places companies right in the heart of the country’s largest, most densely populated metropolis so they have the access to the plentiful market of stores, markets, suppliers, restaurants, businesses, households, etc. This means that an organization located here in the Meadowlands is within a few hours of travel to the entire Northeast Megalopolis—stretching from Boston down to Washington D.C.—which contains over 50 million people. The advanced transit infrastructure and proximity to major Ports also postures the region and facilitates the movement needed for high productivity. Another key selling point for many in the food industry is the Meadowlands convenient access to the over 9,000 farms that call New Jersey home. These assets combined are a major competitive advantage for a fast-paced industry that operates and depends on tight turn-around deliveries.

With the country’s highest concentration of scientists and engineers being here in New Jersey, the Meadowlands is a prime place for businesses in the food flavoring and ingredients industry—and we have many such organizations located here.

Incentives for organizations in the food industry: Manufacturing Equipment and Employment Investment Tax Credit: New Jersey food manufacturers may qualify for

a tax credit for the acquisition of equipment and/or for the addition of employees due to equipment investment.

New Jersey Manufacturing Extension Program (NJMEP)

offers technical and management solutions to assist food manufacturing companies become more productive, profitable and globally competitive.

Loans, Loan Guarantees, Bond Financing and More: The

New Jersey Economic Development Authority (NJEDA) offers a wide range of programs that provide access to capital to meet the specialized needs of food manufacturing companies, both large and small.

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Here are a few of the key food industry organizations that operate here in the Meadowlands: • • • • • • • • • • • • • • • • • • •

Allied Beverage Group (Carlstadt) Bindi North America, Inc. (Kearny) Bylada Foods (Moonachie) Caravan Ingredients (East Rutherford) Coca Cola (Carlstadt) Damascus Bakery Inc. (Clifton) Frutarom USA Inc. (North Bergen) Goya Foods (Jersey City & Secaucus) Grace Kennedy Foods (Moonachie) H Mart (Lyndhurst) La Fe Foods (Moonachie) Megas Yeeros (Lyndhurst) Parmalat USA Corporation (Wallington) Pechter’s Baking Co. (Harrison) Schar USA (Lyndhurst) Symrise Inc (Teterboro) Star Ravioli Manufacturing Co. (Moonachie) Takasago Corporation USA (Teterboro) Y International (Lyndhurst)

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Ramapo College enters transfer partnership with Hudson County Community College

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amapo College of New Jersey (RCNJ) and Hudson County Community College (HCCC) in Jersey City, have taken steps to strengthen their long-standing partnership by signing the Archway to Ramapo program, effective for fall 2019.

This collaborative agreement is specifically designed to create opportunities for a seamless two-year to four-year transition for students who begin their undergraduate studies at HCCC. The agreement also provides an alternate route to Ramapo College for students from Hudson County who may not initially meet admissions standards but will benefit from the A.A./A.S. degree at HCCC. Once students enroll at HCCC, they will be provided a RCNJ advisor who will work with them regularly on RCNJ matters including course equivalents, financial aid, support services, etc. And as part of Archway to Ramapo program, HCCC will host the Ramapo advisor on its campus.

“This agreement is an extension of both colleges’ commitment to put students first. We know that intentional advisement and clear streamlined pathways to the bachelor’s degree are integral components of student success,” said Dr. Peter Mercer, President of Ramapo College.

Christopher Romano, vice president for enrollment management and student affairs, added, “Our partnership with Hudson enables our institutions to work closer together in facilitating a seamless transfer experience for students that puts them at the center of their education and ensures that the appropriate supports are in place throughout their four-year experience.”

RCNJ and HCCC will collaborate in providing students with information and academic advising, as well as counsel on academic requirements, career paths and the transfer process.

Qualified HCCC students must have successfully earned an A.A. or A.S. degree and will be considered on a case-by-case basis.

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Berkeley College reserves the right to add, discontinue, or modify its programs and policies at any time. Modifications subsequent to the original publication of this document may not be reflected here. For up-to-date and detailed information, please visit BerkeleyCollege.edu and view our catalogs at BerkeleyCollege.edu/Publications. For more information about Berkeley College graduation rates, the median debt of students who completed programs, and other important disclosures, please visit BerkeleyCollege.edu/disclosures.

CONTINUING EDUCATION & BUSINESS TRAINING

Felician University named a top school for veterans

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or the ninth consecutive year, Felician University has been named by G.I. Jobs magazine as a Top Military Friendly School for its commitment to providing a supportive environment for armed forces veterans and their families. Felician’s inclusion on the list ranks it in the top 10 percent of all colleges, universities and trade schools nationwide. Felician offers dedicated financial benefits to veterans and their families and has created distinctively tailored programs to help them achieve their academic goals.

“Our veterans bring many unique strengths to campus, but they also have specific needs. Walking onto a college campus after serving in the nation’s military can be a challenging transition for student veterans,” said Felician President Dr. Anne Prisco.

“We are proud to provide veterans and their family members with an easier transition to civilian life and help them on their path to future careers.”

Felician features a degree program specifically designed for veteran students, tutorial and career development services, and special Felician University military grants, in additional to military educational benefit programs. It has also built a Veterans Center at the University’s Lodi campus to provide an environment where veteran students can closely interact with their peers and share experiences.

Kevin Enriquez, president of the Felician University chapter

of the Student Veterans of America, served as a Corporal in the United States Marine Corps for four years from 2012 to 2016. He decided to attend Felician University because, “Here at Felician University you develop a bond with the school, the faculty and classmates. You meet people that genuinely care for you and your post-military needs.”

The 2019-2020 Military Friendly Schools list is based on extensive research using public data sources for more than 8,800 schools nationwide, input from student veterans, and responses to surveys from participating institutions. Every year, ratings are determined by independent higher education and military recruitment leaders.

Felician University surpassed Military Friendly benchmark standards in academic policies and compliance, admissions and orientation, culture and commitment, financial aid and assistance, graduation, career and military student support/retention.

Achievement. The Felician Way.

Achieve your goals with one of Felician University’s eleven Adult Undergraduate Programs. Earn your degree your way with online, on-ground, and blended options.

Adult & Graduate Open House | Thursday, March 14th | 6 - 8 PM 1 Felician Way, Rutherford, NJ 07070 Visit felician.edu/admissions to learn more about our programs.

Felician University is sponsored by the Felician Sisters.

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Honorees for Hearts & Minds

Two Saint Peter’s University community members honored for integrity, leadership & service

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aint Peter’s University will honor two members of the University community at Hearts & Minds: The Saint Peter’s University Scholarship Celebration on May 3 at the Mac Mahon Student Center. Niurka “Nikki” E. Mederos ’07, ’10 will be presented with the Service to Community Award and Eugene T. Paolino, Esq. ’69 will be presented with the Professional Achievement Award.

Hearts & Minds celebrates integrity, leadership and service to others with proceeds supporting the University’s General Scholarship Fund.

“Support for the General Scholarship Fund is critical to Saint Peter’s mission because it is what ultimately affords us the opportunity to offer a quality Jesuit education to deserving students,” said Dr. Eugene J. Cornacchia, president of Saint Peter’s University. “I am humbled to honor two members of the Saint Peter’s community who are also pillars in Hudson County and beyond.”

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Mederos is the director of the external affairs/outreach community at Hackensack Meridian Health Palisades Medical Center in North Bergen. She has organized dozens of community health fairs and health screenings to connect with thousands of members from the community.

Mederos received her bachelor of professional studies from Saint Peter’s University in 2007. After receiving her MBA in marketing and healthcare management from the University in 2010, she became president of the Alumni Board and is currently a member of the University’s Board of Regents. Mederos is also an adjunct professor of business administration and healthcare for the University.

She served as club president for the North Hudson Rotary Club from 2012-2014, and became the first Cuban-American to be named District Governor for Hudson, Bergen and Passaic Counties in 2018.

Paolino is a partner at the law firm of Genova Burns LLC with offices in Newark, Jersey City and throughout the state. He specializes in commercial real estate transactions and redevelopment law. A Jersey City native, Paolino has practiced law throughout New Jersey for more than four decades. He has worked on numerous projects in Jersey City and played a critical role in obtaining government approvals and financing for some of the most iconic and significant real estate projects along New Jersey’s Hudson River “Gold Coast,” in Journal Square and elsewhere in Jersey City. In addition to his robust commercial real estate law and development practice, Paolino has significant litigation experience, having argued a variety of actions at every level in the trial and appellate courts. Additionally, Paolino currently serves as general counsel to Saint Peter’s, a role he has held for a number of years.

April/May 2019

Genova Burns LLC is the presenting sponsor for this year’s event and Susan Mitchell-Abbate ’72, vice chair of the Saint Peter’s University Board of Trustees, has been named chair of Hearts & Minds. Guests will enjoy an evening of dining, dancing and disguise as they are invited to wear a favorite mask or will be provided with one. The evening will also feature a live fund-a-scholar auction to raise money for the General Scholarship Fund in real-time.

Saint Peter’s University—inspired by its Jesuit, Catholic identity, commitment to individual attention and grounding in the liberal arts—educates a diverse community of learners in undergraduate, graduate, doctoral and professional programs to excel intellectually, lead ethically, serve compassionately and promote justice in our ever-changing urban and global environment. To learn more, please visit www.saintpeters.edu

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CONTINUING EDUCATION & BUSINESS TRAINING

QuickChek Donates $25,000 to Support Students at William Paterson University’s Cotsakos College of Business

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ike Murphy, senior vice president of QuickChek, announced that the company will donate $25,000 to William Paterson University, with most of the funds supporting scholarships for students in the Cotsakos College of Business.

Murphy has been a regular speaker at the College’s annual Crux of Industry Niche (COIN) bootcamp, now in its fifth year, where students majoring in business or economics meet and interact with industry leaders.

“It is always great to see the enthusiasm of the students at this event,” he says. “It compelled me to see what QuickChek could do to support this great program. As a company, we are people driven and believe in the growth and development of our people. I know that William Paterson feels the same way about its students.”

“We are so grateful for this generous donation from QuickChek, as well as the partnership we’ve established with the company through Mike Murphy and Dean Durling, president of QuickChek,” says Pam Ferguson, vice president of Institutional Advancement at William Paterson.

Durling has been a keynote speaker for the College, speaking to students as part of a business leadership forum series.

The $25,000 donation will go towards need-based scholarships in the Cotsakos College of Business; scholarships given out at the COIN event; and $2,500 to support the University’s annual golf outing.

A leading public University with more than 10,000 students, William Paterson offers a wide range of undergraduate and graduate degree programs through its five academic colleges: Arts and Communication, Cotsakos College of Business, Education, Humanities and Social Sciences, and Science and Health. Learn more at www. wpunj.edu

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MAKING AN IMPACT

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The loan you’re looking for could be closer than you think. Our experienced lending team has the custom loan solution your business needs—right here in Bergen County.

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NJ Sharing Network

N NJ Sharing Network 691 Central Avenue, New Providence, NJ 07974 800-742-7365 info@njsharingnetwork.org www.njsharingnetwork.org

Company History

Elisse Glennon, VP & Chief Administrative Officer

NJ Sharing Network was formed in June 1987 when three New Jersey organ procurement organizations merged. Later that year, legislation passed by both state and federal governments, known as Required Request/Assured Option, began requiring hospitals to present the option of donation to family members of potential donors.

Number of Employees 172

What We Do By working closely with hospitals and transplant centers, and in-

Year Founded 1987

creasing awareness with education tools and the media, the number of organs recovered in New Jersey for transplant has quadrupled since NJ Sharing Network was founded. Through supporting our hospital partners, medical examiners and funeral directors in the identification, referral and care of potential organ and

Executives Joseph Roth, President & CEO

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J Sharing Network is the nonprofit organization responsible for the recovery and placement of donated organs and tissue for those in need of a life-saving transplant. Nearly 4,000 New Jersey residents are currently awaiting transplantation. We are also part of the national recovery system, which is in place for the 115,000 people on the national waiting list.

We operate 24/7/365 with a team of over 150 highly trained and dedicated members on staff. Our Governing and Foundation Boards are made up of a diverse group of individuals from both public and private sectors, across a variety of disciplines, and many of whom have been touched by donation including donor families and recipients. They bring great experience and insight to the important and life-saving work that we do.

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April/May 2019

tissue donors, we realize our mutual goal of saving and enhancing lives through organ and tissue donation.

Our fully accredited “state of the art” transplant laboratory performs histocompatibility testing of organ donors and recipients. The laboratory also plays a critical role in the pre and post-transplant evaluation, and successful transplantation of highly sensitized individuals who would be difficult to treat under general conditions.

The Family Services Division provides care during and after a donor family's experience. Family Services also addresses unique issues related to seeking consent for organ and tissue donation. NJ Sharing Network’s goal is to educate New Jersey residents about the life-saving benefits of organ and tissue donation and transplantation, so they can discuss donation with their families and make the personal decision to register as a donor.

In addition, we work closely with state lawmakers to pass legislation, such as the landmark 2008 Hero Act which mandates donation education in public high school curriculums, for public institutes of higher learning and as a condition for graduation for professional nursing and medical school programs.

Volunteers are at the heart of our community outreach. Our volunteers help educate the public about organ donation and transplantation by participating in programs including Donate Life Regional Groups, faith-based outreach, hospital and corporate events, high school education and the wrapped in love program. To ensure our volunteers are knowledgeable and comfortable with their role as our advocates, monthly volunteer certification trainings and specialty programs are available.

We continue to:

• Preserve the public trust • Innovate • Be responsive • Maintain a competent and committed staff

Awards:

• Best Places to Work 2018, NJBIZ, 2018 • Award for Best Practice Levels, MTF Biologics, 2018 • Outstanding Achievement Award, NATCO, 2018 • Organization of the Year, The Suburban Chamber of Commerce, 2017 • Nicholas Miller Award, MTF Biologics, 2016 • Humanitarian Business of the Year, New Providence Business Association, 2013 meadowlandsmedia.com

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Transplant Games of America coming to the Meadowlands in 2020

Multi-sport festival will attract over 12,000 people to celebrate the gift of life

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id you know that today there are 115,000 people in the United States and nearly 4,000 people in New Jersey waiting for a life-saving transplant? In fact, each day, 20 people in the country die waiting for a transplant.

While in New Jersey alone there are more than 2.5 million registered organ and tissue donors, there is still very much an urgent need for more to register. This is why NJ Sharing Network, the nonprofit organization responsible for the recovery and placement of donated organs and tissue, has made public awareness campaigns a major part of the work it does in addition to working closely with hospitals and transplant centers.

The number of organs recovered in New Jersey for transplant has quadrupled since the time NJ Sharing Network was founded in 1987. And soon NJ Sharing Network will help present the largest organ awareness event that the state has seen.

In 2020, the Meadowlands will host the Donate Life Transplant Games from July 17-22, bringing together over 12,000 transplant recipients, living donors, donor families and supporters to compete and celebrate life right here in the Meadowlands—offering awareness here in New Jersey and throughout the country!

“We feel it’s going to raise the level of awareness around organ and tissue donation and the need for more people, here in New Jersey and throughout the country, to join the donor registry. Hosting the Games here will certainly get this much-needed conversation started around the dinner table. It’s a very important conversation for people to have—and we’re thrilled to be 22

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hosting!” said NJ Sharing Network Vice President & Chief Administrative Officer Elisse Glennon.

In order to secure the multi-sport festival, NJ Sharing Network took the lead in preparing a bid and formally apply to host through The Transplant Games of America. To complete the bid, NJ Sharing Network collaborated with Meadowlands Live! | Convention & Visitors Bureau, the Meadowlands Chamber and other local partners to identify the various facilities and tourism assets that would help make the persuasive case for the Meadowlands as a viable host location for the Games.

“There were many compelling bids to host the Transplant Games but it was clear that the Meadowlands Live! | Convention & Visitors Bureau and NJ Sharing Network were the right partners to make this the best Transplant Games ever. NJ Sharing Network’s leadership enables them to consistently deliver extraordinary results in areas that include education, fundraising, public policy, medical services and more. We know they’ll put that same rigor and excellence behind the Transplant Games,” said Bill Ryan, president and chief executive officer of the Transplant Games of America, an initiative of the Transplant Life Foundation.

Ryan added that the Meadowlands drew the Games with its top-level facilities and unparalleled access to the greater metro New York area. As such, the event will attract national and local media for maximum exposure. There’s also a myriad of transportation options and conveniences for those traveling from all over the country to participate.

“The Meadowlands location will serve as a magnet for participants and spectators who want to visit local attractions—from the Big Apple to the Jersey Shore,” said Ryan.

The Transplant Games of America will execute over 20 competitions here in the Meadowlands as well as a full program of special events. It is also anticipated that the Games will incorporate some unique “winter” competitions as part of the American Dream project, which will have a ski dome.

“The Transplant Games are the ultimate representation of what we stand for: courage, achievement and triumph over adversity,” said Joe Roth, president and chief executive officer of NJ Sharing Network. “These Games will be an awe-inspiring demonstration of the power of life, in some cases literally passed from one participant to the next.

They will embrace the entire transplant community—healthcare providers, recipients, donors, donor families, pa-

tients waiting for transplants, organizations like ours and other supporters in a shared mission to highlight the need for and the life-saving benefits of organ and tissue donation.”

Securing the bid for the Games has motivated a sense of pride for the region’s business community, offering the distinct opportunity to give back, help make the event a success and, of course, support the worthy cause of organ donation awareness.

“Hosting the Transplant Games, ‘live from the Meadowlands,’ home of world renowned major sporting events, will not only showcase the incredible competitors but it will elevate the awareness and importance of organ and tissue donation advancing the Donate Life cause. We are extremely honored and proud to be a partner of the 2020 games,” said Jim Kirkos, President and chief executive officer of the Meadowlands Chamber.

Lead partners for the Games in-

clude NJ Sharing Network, Hackensack Meridian Health, RWJ Barnabas Health, Novartis, American Dream, Meadowlands Chamber of Commerce and the Meadowlands Live! | Convention and Visitors Bureau.

With the Games being a high-exposure national event, there will also be numerous opportunities for businesses and professionals to get involved, contribute and be part of the excitement!

“To have the chance to celebrate with those who have been given a second chance at life or with others whose family member or friend has given life to another, that changes you. I feel so lucky that I get to tell their donation stories to the world,” said Sue Brady of BadAss Media & Meetings, the production company for the Transplant Games of America. “And as a business owner, my team and I get to choose how the company impacts the community, and we choose to help others. Besides, who wouldn’t want to help save a life?”

Representing the region will be athletes from Team Liberty, a program of the NJ Sharing Network that participates and volunteers in local events all year round and attends the Donate Life Transplant Games. The last Transplant Games of America was in 2018 in Salt Lake City.

Stay tuned for more updates from NJ Sharing Network and Meadowlands Magazine about this exciting event and for opportunities to get involved!

For more information about the games, please visit: www.transplantgamesofamerica.org

meadowlandsmedia.com

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C-SUITE PERSPECTIVES

Clean Energy Future

Transforming the way we think about energy

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oday’s smartphones would baffle Alexander Graham Bell, while today’s utility systems would look familiar to Thomas Edison. Our electric infrastructure has hardly changed since Edison’s influence at the start of the 20th century. That’s about to change. The way people use electricity and gas is being transformed thanks to technological innovations that are similar to ones that we have seen in other industries.

PSE&G intends to lead that transformation through the Clean Energy Future proposal, helping our customers consume less energy and ensure that the energy they use is cleaner and more reliable.

The proposal includes historic commitments to energy efficiency, electric vehicle charging infrastructure, energy storage and smart meter technology that will help PSE&G improve reliability and resiliency.

It will help achieve Gov. Murphy’s goal of turning New Jersey into a clean energy leader.

The Clean Energy Future initiative represents a significant update of our business model to meet the changing needs of our customers and society. We want to shift focus and make it our business to

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sell less electricity and natural gas. That’s a break from the past that will reset our priorities—shifting from the 20th-century model, in which utilities sought to sell as much electricity as possible, to a new approach in which one of our mandates is instead to help customers use less and, by doing so, help them save on their utility bills and reduce environmental impacts.

The proposal builds on PSE&G’s momentum to modernize its utility infrastructure. It will save participating customers billions of dollars on their energy bills, reduce emissions, create thousands of jobs and generate a multibillion-dollar impact on the local economy during the next 20 years.

The most significant segment of the proposal is a six-year program that will provide universal access to energy efficiency. The program is groundbreaking in that it would give customers opportunities to cut their energy use and utility bills and produce meaningful improvements in air quality and public health—while reducing the state’s carbon footprint. It would reduce carbon emissions by 24 million tons over the lifetime of the program.

April/May 2019

Energy efficiency allows customers to enjoy the same level of comfort and convenience while using less power. Energy efficiency opportunities include upgrading to appliances that use less power, installing more economical light bulbs, reducing the need for air conditioning and changing behavior to use less power and create greater energy savings.

Our energy efficiency program efforts would include 22 programs tailored for every type of customer we serve, from residential customers, including those with limited income, to businesses, large and small, government facilities, hospitals and nonprofits.

Replacing older, inefficient appliances with ENERGY STAR appliances will help you save.

Replace incandescent light bulbs with LEDs that use 90 percent less energy and last 25-times longer.

Few people realize that energy efficiency can match the clean energy benefits of solar and wind but at a fraction of the cost to consumers. In fact, energy efficiency costs less than any source of electricity. That’s why it’s at the center of both PSE&G’s and New Jersey’s clean energy vision.

Utilities like PSE&G are best-suited to ensure that the benefits of energy efficiency are available to the greatest number of customers, not just those who can most easily afford it.

This universal access to energy efficiency is critical to achieving the environmental goals that are so important to Gov. Murphy and New Jersey businesses and residents. It also will help to reshape the energy sector by changing the relationship between utilities and their customers and providing dramatic emissions reductions to address climate change.

Energy efficiency—combined with electric vehicle charging, energy storage and smart meters—represents new thinking about energy and a leap forward toward a better New Jersey.

We believe our Clean Energy Future proposal is the type of innovative thinking that Thomas Edison would embrace

Lowering the thermostat by just one degree can reduce your heating bill by up to 3 percent. When you are away and at bedtime, lower it 5 to 10 degrees, if health conditions permit, to save even more.

David M. Daly was elected president and chief operating officer of Public Service Electric and Gas Company (PSE&G) effective October 2017. Mr. Daly is also the Chairman of the Board of PSEG Long Island, a subsidiary of Public Service Enterprise Group (PSEG). meadowlandsmedia.com

April/May 2019

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C-SUITE PERSPECTIVES

Sitting down with the new COO of Safari Solutions, Carl Van Dusen

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ong time Chamber member Safari Solutions, which has a 20-year history of helping organizations of all shapes and sizes, recently announced the appointment of Carl Van Dusen as its chief operating officer.

We sat down with Mr. Van Dusen, who will now oversee all aspects of Safari Solutions day-to-day operations, to learn more about how he will help drive Safari Solutions toward delivering clients the best technology products and services in voice, data, cloud, voice conferencing, structured cabling, event solutions and more.

What is your education background and how did you get into the voice & data industry?

I grew up in upstate NY and went to Ithaca College and Cornell University to gain my undergrad and graduate degrees in Television Radio Communications and Electrical Engineering. I worked in the broadcast industry for years, then brought that experience to a new role engineering mobile productions trucks and television stations while working for a few integration companies.

As the television industry began to evolve into leveraging more and more IPbased technology, my focus shifted as well to see how I could help with the application of this new technology. I began working for Verizon in developing a product that is

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now known as FIOS, during which time I assisted in developing the architecture used to support delivery of television services, then worked with the Motorola team that was developing and building the hardware component.

I spent a number of years working to developing FIOS to maturity. As that effort gained momentum, I found myself focused on how end users and businesses could leverage mobile devices differently; not only in making calls and web surfing, but how companies could transform their workforce with app-based, easy to use portable tools.

understands the offerings and that can help make the right choices to ease the transition from one solution to the other—allowing for long term use and minimizing end-user impact during the transition.

Safari takes the time to have the conversation about the “how and why” any solution might be utilized to the fullest. That approach is unique, refreshing and very new in the marketplace. I’m here knowing that I can be part of long-term customer relationships and we can grow together, not creating a one-time opportunity for interaction then move on to the next one.

At the time, a company called Mondelez International was looking for a mobile architect to help them do the same thing. In accepting that role, I was able to add agility and mobility to their workforce, increasing productivity and reducing spending on software.

Over the next few years I was able to extend this capability, and all the ancillary benefits, to a global salesforce leveraging a centralized sales tool over a mobile low-cost tablet. I continued this transformative focus in taking a position at the USGA, migrating them from a traditional premise-based IT landscape to a cloud-based organization with a seamless unified communication platform.

What are your main priorities and goals in your role?

I oversee all aspects of our day-to-day operation. We have a very large and diverse team across two very different business units. With the dynamics of the two units, the challenge is finding ongoing operational efficiencies to ensure top end growth, bottom line performance and a customer satisfaction level that far exceeds 100 percent.

What attracted you to Safari Solutions?

The uniqueness of Safari’s approach and how they engaged with their customers is what drew me in. Over my career, I have been in so many meetings where I’ve had to listen to comparisons of one solution or technology over the other or where I had been “pitched” new products and services.

Safari does just the opposite—there really isn’t a “pitch.”

Finding the technology to solve for a specific need is easy. The challenge is developing a relationship that allows for a rich partnership to deploy the solution in a seamless fashion. You want a partner that knows all aspects of the marketplace,

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How do you define success and what drives you to succeed?

I define my success on how I lead a team to success. One such example is watching customers flourish in leveraging technology driven by my teams’ leadership. Key to that is how my teams and I engage during challenging times, and how we come together to embrace opportunities, become better leaders, and more effective advocates for our customer base. A successful project can be measured by many different metrics but for me it’s what qualities we displayed in getting there.

What’s the best advice you’ve been given, or would give, in business?

Even though some days I struggle with it myself, the best advice I can give is to be patient. There are few moments in time where immediate reaction is needed, and in most cases allowing time to pass before reacting creates a dynamic within the details

that help ensure pragmatic, even execution on whatever the situation may be.

What leadership/management advice would you give to a leader to motivate staff?

First – get your hands dirty. Working alongside your team not only creates relationships and bonding via shared experiences, but it also inspires an understanding that you, as a leader, are willing to do whatever it takes to ensure everyone is successful.

Second – always work as a team. Be inclusive, transparent and know the right moments to give positive feedback. Always lead with as much influence as possible, which oftentimes requires self-reflection on both your actions and your character. To be a leader your actions must never impact your ability to gain or hold respect.

What’s next for Safari Solutions?

Safari is on a growth journey. We have a wonderful customer base that has partnered with us to support voice and data solutions for years. We have now evolved into a fullservice technology solutions organization, with thought leadership now in place that gives us the ability of having more robust conversations not limited to any specific application. We now offer a broad range of technology offerings, all of which have been designed to be agile and scalable to support the end users that we are focused on serving.

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Tell us a little about life outside work: I live in Randolph, NJ with my wife, three children and two dogs. When not focused on Safari’s growth I enjoy being outside, working around the house and finding time to enjoy my family.

meadowlandsmedia.com

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New Employment Laws Passed in NJ The nation’s “most expansive paid family leave time & benefits”

D

eclaring it the “most expansive paid family leave time and benefits in the nation,” New Jersey Governor Phil Murphy signed Assembly Bill (AB) 3975 into law on February 19, 2019.

The law significantly expands the scope of the New Jersey Family Leave Act (NJFLA) and the New Jersey Temporary Disability Benefits Law (NJTDBL), by—among other things—imposing new obligations on smaller employers that were not previously covered by the NJFLA. The new law also amends New Jersey’s Security and Financial Empowerment (SAFE) Act by granting paid family temporary disability leave benefits to covered time off relating to domestic and sexual violence. It went into effect immediately but some of its provisions will be phased in over time.

New Jersey Family Leave Act Prior to the recent amendment, the New Jersey Family Leave Act (NJFLA) allowed qualifying employees of covered employers to take up to 12 weeks of unpaid family leave in a 24-month period for the birth or adoption of a child or to care for a family member with a serious health condition. Since July 2009, while on NJFLA leave, employees could receive up to 6 weeks of paid benefits in a 12-month period, up to a maximum amount of $650 per week, through the Family Leave Insurance provisions of the New Jersey Temporary Disability Benefits Law (NJTDBL).

Such benefits are paid through the state or via a state-approved private plan, if established by the employer. They are funded through payroll deductions.

Perhaps the most significant amendment to the NJFLA is the expansion of the number of employers it covers. Previously, the NJFLA applied only to employers of 50 or more employees.

Effective June 30, 2019, the NJFLA will apply to all employers that employ at least 30 employees during each “working day” in the “20 or more calendar workweeks in the then current or immediately preceding calendar year.” This change substantially increases the number of covered employers.

AB 3975 also makes several other significant changes to the NJFLA that are effective immediately, including: • Revising the definitions of “family leave,” “child” and “parent” to provide for leave in situations involving the placement a foster child or the birth of a child via a surrogate or gestational carrier.

• Broadening the definition of “family member” (which previously included only child, parent, spouse or civil union partner) to also include parent-in-law, sibling, grandparent, grandchild, domestic partner or any other blood relative and “any other individual that the employee shows to have a close association with the employee which is the equivalent Continued on pg. 30

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Continued from pg. 28

of a family relationship.”

• Expanding the period during which intermittent leave may be taken from 24 consecutive weeks to 12 consecutive months. Additionally, while employers previously had to agree to grant intermittent leave for the birth or adoption of a child, now it must be provided. Intermittent leave may also be taken for the placement of a foster child or the birth of a child via a gestational carrier.

New Jersey Security & Financial Empowerment Act The New Jersey SAFE Act provides qualifying employees with up to 20 days of unpaid leave in a 12-month period to address circumstances resulting from domestic violence or a sexually violent offense affecting the employee or the employee’s family members. The SAFE Act has now been amended to incorporate the much broader definition of family members in the NJFLA. Additionally, employers may no longer require employees to use accrued paid vacation, personal or sick leave benefits for such leave but employees may choose to do so. The law has also been amended to allow employees to elect to use benefits available under the NJTDBL. New Jersey Temporary Disability Benefits Law In addition to the increased leave entitlements discussed above, the bill also increases the monetary benefits available to employees through the Family Leave Insurance provisions of the NJTDBL. Most significantly, it doubles from 6 to 12 the number of weeks for which benefits are available in any 12-month period for the covered leaves discussed above. This commences on or after July 1, 2020. Additionally, the number of days of benefits for intermittent leave available for those covered leaves will increase from 42 to 56 days.

At the same time, beginning July 1, 2020, the weekly benefit rate will increase from approximately 66 percent to 85 percent of the employee’s average weekly wage, subject to a maximum of $860 per week The increase in the 30

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amount of benefits applies to both temporary disability leave and the family temporary disability leaves discussed above. These increased benefit amounts will continue to be funded by payroll tax contributions.

For family temporary disability leaves commencing on or after July 1, 2019, benefits will be immediately payable. The current one-week waiting period will be eliminated.

Also, effective immediately, employers are no longer able to require (but they may still permit) employees to use paid sick leave, vacation time or other leave at full pay before using disability benefits. Employers are also no longer entitled to reduce the number of days of disability benefits available to employees by the number of days of leave at full pay provided by the employer.

Additional amendments to the NJTDBL include: • Expanding the definitions of “family member,” “child,” and “parent” so that they are the same as under the NJFL. • Permitting paid leave benefits for leave covered by the NJ SAFE Act. • Imposing additional notice requirements for employers with private plans.

• Requiring, with respect to a private plan under a collective bargaining agreement, that a majority of the employees covered by the agreement agree to contribute to the plan through a written election, unless the collective bargaining agreement expressly waives their right to a majority election as a condition for the private plan, and permitting such elections to be conducted via e-mail with electronic signatures.

• Imposing a $250 penalty on employers that fail to provide certain required notifications or disclosures and extending penalties previously available under the law (fines up to $1,000 and imprisonment of up to 90 days) to such failures under certain circumstances.

April/May 2019

Finally, the NJTDBL now includes an expansive anti-retaliation provision that prohibits an employer from discharging or otherwise discriminating or retaliating against employees because they requested or took temporary disability benefits or family temporary disability leave benefits, including “retaliation by refusing to restore the employee following a period of leave.”

The amendments also create a private right of action for violation of this provision, with all remedies available in tort (such as emotional distress and punitive damages) as well as civil fines, injunctive relief, reinstatement, reinstatement of full fringe benefits and seniority rights. Additionally this covers compensation for lost wages, benefits and other remuneration as well as reasonable costs and attorneys’ fees.

It should be noted that the bill also states that the amendments should not be construed to grant an employee any reinstatement rights under the NJTDBL, or to modify any reinstatement rights under the NJFLA. It appears that this disclaimer means that smaller employers that still do not meet the lowered 30-employee threshold for coverage under the NJFLA may not be obligated to reinstate employees merely because they used NJTDBL benefits during their leave.

Suggested action items for employers In light of these new amendments, employers with operations in New Jersey should consider taking the following steps: • Updating their handbooks and applicable policies to reflect the changes of the law.

• Revising any internal leave forms to reflect the expanded definitions in the three laws.

• Complying with new notice requirements for employers with private plans upon publication of the new notice form.

Aidan McHugh is an art student at the Bergen County Technical High School in Teterboro. He serves as an editorial & art intern for Meadowlands Media.

Weeknights

LESSONS IN LEADERSHIP

Saying No

A comprehensive guide to more effective communication

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aying “no” or rejecting someone’s idea, proposal or advice seems simple enough but for many leaders and professionals, effectively communicating what seems to be a simple “no” can be complicated. With this in mind, consider the following tips on being clear on saying “no” while minimizing the fallout: Remain positive. Sometimes people say “no” with a negative attitude that sends the message that you simply don’t care. Unless that is your intent, don’t do it. Remember, you can disagree without being disagreeable. You can say “no” and still have some empathy and compassion.

Share your reasoning. Some people think when they say “no”, they have no responsibility to explain themselves. Rarely is this the case, particularly when you are dealing with people you care about regarding an important business or personal matter.

As parents, when our children ask us why the answer is “no,” we often say, “Because I said so.” You may get away with this approach with kids but as a leader or manager it is not going to work. Your “no” should sound something like: “Mary, your proposal to redesign the office has merit. But after considering the cost, the timing isn’t right. But I appreciate your effort.” Remember, you are saying “no” to the idea, not to the person.

A “no” doesn’t always have to be communicated right on the spot. There is nothing wrong with saying, “Joe, you’ve given me a lot to think about. That’s exactly what I am going to do and we will talk tomorrow.” Buying time to think through an issue is fine but don’t use this approach to procrastinate

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and avoid making a tough decision. Sooner or later you are going to have to respond and the fear of saying “no” shouldn’t get in the way of you being the leader you are expected to be.

Be respectful and remain calm no matter how many times the request is made. This is especially important if someone isn’t listening when you are saying “no” or if he or she brings up other points to make his or her case.

If any of these efforts are compelling enough to have you change your mind, then do it.

However, if your answer is still “no,” just use the “broken record” approach: “Jim, I appreciate what you are saying, but rearranging my schedule to attend your event isn’t going to work.”

Remain open minded. When saying “no” you should consider if there are alternatives that haven’t been put on the table: “I’m not able to sign on right now, but I can recommend a colleague who might be able to help you.” Or, “I can’t meet with you on the 17th, but if there is any way you can do it the day before, we could work something out.” The point is “no” doesn’t always have to be an unequivocal “no,” particularly when dealing with someone you want to continue a positive line of communication with.

Don’t take the easy way out.

While e-mail, leaving telephone messages and other electronic communication mediums may be the easiest way to say “no,” sometimes the most effective and respectful approach is to say “no” in person. The other party may still be disappointed but April/May 2019

is likely to appreciate the personal touch.

“No” sometimes has to mean “no.” Make sure you leave no confusion as to what your intent really is. The worst thing that could happen is to have someone walk away from a conversation thinking there is still a chance you might say “yes” when in your mind it is just not going to happen. Saying “no” doesn’t make you a bad person.

Steve Adubato Ph.D., is the author of numerous books including his latest, “You Are the Brand”, and his upcoming book, “Lessons in Leadership”. He is also an Emmy Award-winning anchor on Thirteen/WNET (PBS) and NJTV (PBS) who regularly appears on CNN, FOX News and NBC’s Today Show. Steve also provides executive leadership coaching and seminars for a variety of corporations and organizations both regionally and nationally. To read more Lessons in Leadership visit www.Stand-Deliver.com. Follow Steve on Twitter @SteveAdubato and Facebook @SteveAdubatoPhD.

TECH TALK

Business Continuity Planning

Case studies show that planning can mitigate the impact of a disaster on your business

L

et’s face it, we spend our entire life planning for things in advance. Birthdays, anniversaries, social events, religious milestones, weddings, employment, retirement, life insurance, picking your final resting place, even dying. So why not take some time to plan to ensure that your business will be able to continue in the event of an unforeseen incident or disaster? There’s nothing more important in business than keeping your operation up and running.

Case in point, this involves a small business insurance broker based in central New Jersey who had a business continuity plan (BCP) and was recommending it to his clients for their protection as well.

When Hurricane Sandy was forecast to hit our area several years ago, he reviewed his plan that was stored in the cloud. It advised him that he should consider relocating if a category 3 hurricane was going to hit the area. He should take these precautions to relocate in advance of the hurricane hitting his business. As an insurance agent, he knew his clients would be depending on him to assist them after the storm hit.

He accessed the checklist of what to do that was stored in his plan and proceeded to take all the information and items that he needed and move operations to another pre-planned facility. He relocated to a pre-determined facility in Rockland County New York. There he was able to run his business on the preceding Friday before Sandy hit. On Monday by the time Sandy hit, he was up and running far enough away from the eye of the storm, ready to serve all the clients that would need him. He used his plan to calmly achieve business as usual while staying in touch with his clients. It worked out very well for him. This scenario was for a small business, now let’s kick it up a notch.

Let’s look at a larger firm of over 300 people, and see how technology comes into play beyond storing your plan in the cloud.

This company is an international food dis-

tributor located near Port Elizabeth. The location makes it convenient for them to receive goods coming from overseas and store them in their nearby warehouse.

Just like you have software for accounting, taxes, graphics, and many other applications, there is software that is used to create an emergency BCP. Some of the tracked parameters include logging your business locations, departments, employee contact information, assets, IT application names, external contacts and vendors, insurance information and tasks to be completed when an incident occurs and teams of employees assigned to carry out functions to resume your business as soon as possible after an incident. This information is gathered in advance to ensure it is ready to be executed at a moment’s notice.

After a very severe nor’easter, which was even worse along the shoreline, the employees came to work to discover the entire warehouse was flooded and completely under water. The stored food was soaked. In the threat planning stage (some threats include fire, flood, power outage, severe weather, cyber-attack, an active assailant, etc.) that took place when creating their BCP, they immediately declared a disaster and activated their plans connected

to a flood condition.

At this point, the BCP manager and technology took over. Here are just a few examples of what happens once the software is activated. All the employees were notified about the incident by email and text. The company activated its staff emergency communication phone number and emergency website with instructions on what to do, where to report and how often to check the message for updates.

Staff were told to report to their alternate pre-determined space to start to resume operations at that location. Plans were made for transportation and housing. Critical vendors were alerted about the incident.

All deliveries were held up or diverted to the alternate space. The pre-planned staff assigned tasks for the business recovery team members were sent to them via email and text. Management quickly contacted the insurance company using the contact information stored in the plan. The IT recovery team was notified and sprang into action to bring up their systems at the alternate location.

The company stored a list of all their physical assets in the plan. Therefore, any equipment that was in the warehouse (as opposed to their offices) was easily idenContinued on pg. 34 meadowlandsmedia.com

April/May 2019

33

Continued from pg. 33

tified by the location code. This is how the alternate site planning team knew what equipment to order based on what was destroyed in the warehouse. The HR department monitored the staff’s well-being and continued to change the outgoing message alerting the employees as to the status of the recovery efforts and where/when to report for work.

The disaster team manager was able to monitor the tasks of everyone involved in the recovery by the dashboard built into the software. As staff members complete their assigned tasks, they can update the status of that task via the BCP linked app on their mobile device which will reflect as completed on the main dashboard.

The app also lets the staff remotely see all the pertinent information and contacts stored in the plan. The disaster manager can also re-assign tasks to other staff based on the scenario encountered. For example, the software can monitor the position of those working on the restoration via their locate function in their mobile device. This comes in very handy when a person is assigned to pick up supplies but cannot carry out a task due to a traffic jam. The manager can see another member of the team closer to the supplies store and re-assign the task to that person.

While all this is going on, IT is restoring the systems and working with the relocation team to bring up the alternate site.

Warehouse management has contacted the appropriate vendors to clean up the flooded warehouse, remove the damaged food and start the recovery process for the main warehouse. For insurance purposes, accounting personnel kept tabs on all the expenses related to the disaster. In addition, warehouse managers are taking pictures and logging all the destroyed inventory and equipment. Keep in mind, all these duties were previously assigned to them during the planning process of writing the BCP. Once the company is up and operating at the alternate site, and the main warehouse has been restored, the company can now make plans for a smooth transition back to their home location. Once again, using the procedures stored in the BCP. Having a BCP is so important that some industry verticals such as medical, finance, energy and others have not only mandated their use but they also have strict international guidelines governing them. Audits of the plans take place each year. Take advantage of this opportunity to implement this knowledge base for your company.

The lessons learned in these two case studies is that any size business can be prepared in advance for any type of incident. It required proper planning and documentation of their procedures.

Whether it is a smaller plan stored in the cloud or a fullblown plan via interactive software for a larger company, either plan is better than no plan! Even in the event of a sudden crisis like a fire or an explosion—as long as you have prepared your plan, tested it on a regular basis and have a general understanding of what to do—you can activate your plan and be in a position to quickly respond to the tasks that were assigned to everyone on the recovery teams.

The bottom line is to have some level of business continuity planning to complement your IT disaster recovery backup.

Remember, having a plan in place to recover your IT area does not help you recover your entire operation. If Technology represents 20 percent of your operation, how about the recovery for 34

meadowlandsmedia.com

April/May 2019

the other 80 percent? In fact, your facility may not be affected by an incident but for some reason, you cannot access it due to a street closure or for a fire down the block. In this case, your plan is activated so that all your employees are informed and know where to go and what to do.

As you can see by these case studies, there is so much more planning involved than just restoring systems. Posted statistics state that 90 percent of all businesses that encounter a disaster without having a BCP will go out of business within 2 years.

Also, at a time of crisis and stress, you will only recall about 35 percent of what you should remember.

The BCP is your key to calm successful recovery. The Meadowlands Chamber wants your business to always be prepared for any incident. They have member resources available to help you create your plan, which can be found at www.meadowlands.org Don’t procrastinate because you never know when disaster can strike.

John Panchery is senior vice president of client services at Continuity Dynamics, which provides business continuity planning solutions. He can be reached at (646) 228-4980 or john.panchery@continuitydynamics.com. For more information about Continuity Dynamics, please www.ContinuityDynamics.com

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Residence Inn Port Imperial Weehawken (201) 758-7922

Westin Hotel Jersey City (201) 626-2900

Residence Inn Saddle River (201) 934-4144

Il Villaggio_Oct2015_V1_Il 10/20/15 4:29 PM Page 1

“A diamond in the shadow of the Meadowlands, old-style cuisine that never disappoints” Zagat Survey, America’s Top 1000 Italian Restaurants 2008

“Best of Award of Excellence” - Wine Spectator Magazine

Come experience Il Villaggio’s distinguished cuisine in our newly renovated restaurant Since 1979, Il Villaggio has been consistently providing guests with truly memorable dining experiences.

Our menu specializes in classic northern Italian dishes, which include a wide variety of fresh fish & seafood specials that change daily. Complete your dining experience with our wide selection of homemade desserts.

Il Villaggio caters to Bar/Bat Mitzvahs,Weddings, and Private/Corporate Events.

Monday-Friday: 11:30 am -11:00 pm • Saturday: 5:00 pm - 12 Midnight Sunday: Private Events Only 651 Route 17 North, Carlstadt, NJ 07072 Telephone: 201.935.7733 • info@ilvillaggio.com • www.ilvillaggio.com

DESTINATION MEADOWLANDS

Recreation, Sports & Entertainment

Fun Ghoul Rutherford (201) 460-1489

Aviation Hall of Fame & GolfTec Museum Of NJ Englewood Teterboro (201) 567-0103 (201) 288-6344 Bergen Performing Arts Center (bergenPAC) Englewood (201) 816-8160

Hi-Tech Billiard Club & Lounge Weehawken (201) 624-8240

Bowlero Walllington Wallington (973) 773-9100

High Exposure Rock Climbing/Ninja Warrior Gym Northvale (201) 768-8600

Chuck E. Cheese’s North Bergen (201) 861-1799 Durkan Fencing Company South Hackensack 201-880-9585 Entertainment Cruises | Spirit of New York & New Jersey Dining Cruises (201) 333-8600

MetLife Stadium East Rutherford (201) 559-1562

Statue of Liberty & Ellis Island (212) 344-0996

NY Giants East Rutherford (201) 935-8111

World Golf Network RiverVale (201) 489-2240

NY Jets Florham Park (516) 560-8100

Ecotourism

NY Red Bulls Harrison (201) 583-7000 NY Waterway Weehawken (201) 902-8700

Kerasotes Showplace 14 Secaucus (201) 210-5364 Liberty Science Center Jersey City (201) 200-1000 Meadowlands Racing & Entertainment East Rutherford (201) 460-4166

Field Station: Dinosaurs Medieval Times Dinner & Tournament Leonia Lyndhurst (855) 999-9010 (201) 933-2220

RPM Raceway Jersey City (201) 333-7223 Sofive Carlstadt 347-790-5032 Space Farms Zoo & Museum Sussex (973) 875-5800 Statue Cruises Jersey City (201) 432-6321

Hackensack Riverkeeper Hackensack (201) 968-0808

King’s Court Health & Sports Club Lyndhurst (201) 460-0088

The Mills at Jersey Gardens Jersey City (908) 436-3005

LA Fitness Signature Club Secaucus (201) 751-9940

The Shops at Riverside Hackensack (201) 489-0151

Sally Beauty Supply North Bergen 201-295-0020

NJSEA Meadowlands Environment Center Lyndhurst (201) 460-8300

Health, Fitness & Beauty GNC Live Well Secaucus (201) 348-9549

SOJO Spa Club Edgewater (201) 313-7200 The DOJO Rutherford (201) 933-3050

Shopping Malls/ Centers

Haircutter in the Meadow Secaucus (201) 863-3900 Jenny Craig Secaucus (201) 330-0110

Bergen Town Center Paramus (201) 845-4051

Westfield Garden State Plaza Paramus (201) 843-2121

Outlet Shopping Calvin Klein Company Store Secaucus (201) 223-9760 Gucci Secaucus (201) 392-2670 Tommy Hilfiger Secaucus (201) 863-5600

The Plaza at Harmon Meadow Secaucus (908) 226-5285 Newport Centre Jersey City (201) 626-207z

PRESENTED BY THE SMALL BUSINESS COUNCIL

COME HAVE COFFEE WITH US...LET'S TALK SMALL BUSINESS MEADOWLANDS

SBC

SEMINAR SERIES NEW SPEAKER/TOPIC EACH MONTH

DYNAMIC SPEAKERS RELEVANT TOPICS NETWORKING COFFEE

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April/May 2019

2ND FRIDAY OF EACH MONTH INCLUDED AS PART OF MEADOWLANDS CHAMBER SMALL BUSINESS MEMBERSHIP WWW.MEADOWLANDS.ORG

HarmonMeadowAd_March2017_V3.qxp_ssreid1@aol.com 4/7/17 8:53 AM Page 1

Welcome to the Plaza at Harmon Meadow 700 Plaza Drive • Secaucus, NJ

work. shop. dine. play. stay.

14 Screen Movies • Open Sundays • All are within walking distance • 4 Miles to NYC

Max Fitness Challenge Haircutter in the Meadow

Which Wich Mill Creek Art Gallery

Big Bowls Little Plates

Holiday Inn

US Post Office

TO PLAZA

GNC Terra Dental Center

Jennifer Convertibles – Coming Soon

Twisted Bros Bites Plaza Candy Poke Coming Soon Coming

•BurgerFi •Niko Niko Sushi

Exchange

BUS STOP #78, #85 ACCESS thru

Residence Inn

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•Bagels Plus •Dunkin Donuts/ Subway •Cups

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DIRECT ACCESS TO NYC BUS #320

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BUS STOP #78, #85, #320

Soon

Firenza Pizza Jewelry Coming Soon

150 HARMON MEADOW BLVD

ACCESS thru

Enjoy Our Shops, Restaurants & Services…

Cups Dunkin Donuts/Subway Bagels Plus Houlihan’s Tokyo Hibachi Buffet Red Lobster Niko Niko Sushi BurgerFi Cosi Big Bowls Little Plates

Chili’s Starbuck’s Cheeseburger in Paradise Chipotle Stefanos Jewelry Exchange Pier One Imports Plaza Candy Which Wich Firenza Pizza COMING SOON

Now Open - Which Wich!

GNC Mill Creek Art Gallery Terra Dental Center Haircutter in The Meadow US Post Office Max Fitness Challenge Bank of America Kerasotes Showplace Theatres Poke Bros COMING SOON Twisted Bites COMING SOON

INDEX OF ADVERTISERS Allstate Agency, www.allstate.com/kmeredith.........................................................6 Atlantic Stewardship Bank, www.ASBnow.com.......................................................1 AVE, www.aveliving.com........................................................................................12 Bankcard Systems, www.BCSPOS.com....................................................................9 BCB Bank, www.BCB.bank....................................................................................18 Berkeley College, www.BerkeleyCollege.edu.........................................................13 Blue Jay Printing, www.bluejayprinting.com.........................................................29 Bogota Savings Bank, www.bogotasavingsbank.com...........................................11 Chart House, www.chart-house.com......................................................................36 Designer Sign Systems, www.dss-nj.com...............................................................19 dancker, www.dancker.com...................................................................................17 Elia, www.elianj.com..............................................................................................37 Ernst & Young, www.ey.com..................................................................................2 Felician University, www.felician.edu....................................................................14 Frank’s GMC, www.FranksGMC.net........................................................................27 Hackensack Riverkeeper, www.hackensackriverkeeper.org..................................19 Harmon Meadow Plaza..........................................................................................43 Il Villaggio, www.ilvillaggio.com...........................................................................41 Jewel Electric, www.jewelelectric.com...........................................Inside Back Cover Kearny Bank, www.KearnyBank.com......................................................................17 Meadowlands Live, www.meadowlandslive.com...................................................34 Meadowlands Media, www.meadowlandsmedia.com...........................................38 Meadowlands SBC Seminar Series, www.meadowlands.org................................42 NAI James E. Hanson, www.naihanson.com..........................................................7

DISCOVER LOCAL FAVORITES

Nanina’s In The Park & The Park Savoy, www.naninasinthepark.com...................39 NapCo, www.napconet.com...................................................................................15 NJ Sharing Network, www.njsharingnetwork.org...................................Front Cover NYSF Magazine, www.nysfmag.com.......................................................................29 Overhead Door, www.DockNDoor.com...................................................................44 Paramount Exterminating, www.ParamountExterminating.com..........................27 Provident Bank, www.Provident.bank....................................................................19 PSE&G, www.pseg.com.............................................................................Back Cover RPM Raceway, www.rpmraceway.com....................................................................42 Scarinci & Hollenbeck, www.scarincihollenbeck.com............................................25 Saint Peter’s University, www.saintpeters.edu..............................Inside Front Cover

metropolitan nj dining guide

the table

available in print & online: www.meadowlandslive.com

new print issue available now | (201) 939-0707

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April/May 2019

State of Affairs with Steve Adubato, www.SteveAdubato.org.................................31 The Harper at Harmon Meadow, www.TheHarperApts.com.....................................5 The Table: Metropolitan NJ Dining Guide, www.meadowlandslive.com...............44 For more information on multimedia advertising in Meadowlands Media products, please contact Martha Morley at (201) 493-7996 or email: greerentps@aol.com Call for new items! If your organization has news or announcements to share with our audience, please send to Joe Garavente at JGaravente@meadowlands.org or call (201) 939-0707

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