CEM Summer 2016

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Summer 2016

Standard in Access Control Campus Estate Management Estate and Facilities Management on Campus

Mobile access

INSIDE

Bringing convenience and safety to campus life

06 Industry news A comprehensive round-up of the latest industry news

32 Safe as houses Vacant Campus Building Security

40 Smart solution University of Wolverhampton takes control of remote teams


Go Mobile with Confidence

HID Mobile AccessÂŽ

Convenient, smart and secure


Summer 2016

The New Standard in Access Control Campus Estate Management Estate and Facilities Management on Campus

Mobile access

W

INSIDE

Bringing convenience and safety to campus life

06 Industry news A comprehensive round-up of the latest industry news

32 Safe as houses Vacant Campus Building Security

Editor’s letter

40 Smart solution University of Wolverhampton takes control of remote teams

Editor: Chris Hewett +44 (0)1622 201207 editorial@mebmedia.co.uk

iCLASS SE® Platform Solutions

Advertising: +44 (0)1622 201207 advertising@mebmedia.co.uk Accounts: Jay Kempisty +44 (0)1622 201207 accounts@mebmedia.co.uk Publisher: Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Design and Production: Hans Verkroost hans.verkroost@MEB Media +44 (0)1622 201207 Campus Estate Management is published 4 times a year by MEB Media Limited 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, Fax: +44 (0)1622 210207 info@mebmedia.co.uk www.mebmedia.co.uk Copyright © MEB Media Ltd - 2011, all rights reserved. Articles and art may not be reproduced or reprinted without the express written permission of the publisher Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

Contents 02 Cover Story – Mobile access Mobile access brings convenience and safety to campus life

elcome to the summer issue of Campus Estate Management. By now many of you should be concentrating on the summer break and the new developments that always accompany the holidays. As always, this issue’s Product & Industry News section (starting on page 6) showcases the latest news and views from the industry. Our cover story this month looks at how many universities ensure only authorised personnel and students can access specific areas of the campus is through their mobile access control device (see page 2). Next, RCA/Imperial College students bring their new ideas and innovative designs to life with the help of the KI Award (see page 20). Elsewhere, the EAUC Annual Conference 2016 reports on how learning and Legacy support the role of education in creating healthier, happier cities (see page 24). Survisor, the provider of condition survey information and facilities data management explores how UK schools and education estates can benefit from improved efficiencies through asset data retrieval (see page 28). Simon Finneran, Managing Director of Ad Hoc Property Management discusses how estates managers in the education sector can make significant savings when looking for vacant property security solutions (see page 32). This year’s Association of University Engineers (AUE) Conference is heading to London, to be held at Brunel University between Wednesday 7th and Friday 9th September (see page 36). The University of Wolverhampton has adopted an advanced employee scheduling and remote workforce management solution to gain effective visibility and control across its campus operations and estate management (see page 40). Chris Hewett, Editor

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28 40

24 EAUC Conference review A report back on the EAUC Annual Conference 2016

06 Product & Industry News The latest news and views on campus

28 State of our schools School building condition surveys data retrieval made easy

20 The winner is… RCA/Imperial College students bring their ideas to life with the help of the KI Award

32 Safe as houses Vacant Campus Building Security management and security industries

36 AUE Conference 2016 This year’s Association of University Engineers (AUE) Conference is heading to Brunel 40 Smart solution University of Wolverhampton takes control of remote teams with SmartTask

THERE’S MORE ON THE WEB – MISSED SOME ISSUES OF Campus Estate Management? Back issues are available at: www.campusestate.co.uk/index.php/library

Campus Estate Management Summer 2016 1


FRONT COVER STORY

Mobile Access Mobile access brings convenience and safety to campus life by Jaroslav Barton

I

n this day and age of ever evolving security threats, safeguarding campuses and ensuring the wellbeing of pupils and staff is paramount. One way many universities ensure only authorised personnel and students can access specific areas of the campus is through access control devices like smart ID cards. The growing interest and use of smart phones as a credential is resulting in campuses embracing mobile access. Campuses are increasingly interested in deploying digital credentials that extend to smartphones, wearables and other mobile devices. In today’s environment students and staff are

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presented with more options than ever for opening doors and parking gates, paying for products and services, accessing campus VPNs, wireless networks, cloud- and Webbased applications. Plus, because underlying access control systems are now based on interoperable platforms, open standards and ultrahigh frequency (UHF) technology, we are poised for unprecedented innovation in how campus IDs are created, used and managed. Many universities are already deploying campus IDs on smartphones. Students and staff are much more likely to leave their ID card at home or in their room compared with a mobile phone.

Summer 2016 Campus Estate Management

With a card or token access to buildings and on-site premises, users are effectively burdened with the responsibility of constantly carrying an additional item they would not normally carry. As such, if their card is lost or stolen they are less likely to notice it and hence slower to report it. This leaves the campus physical infrastructure vulnerable, with a valid card potentially falling into the wrong hands. Conversely, students and staff instantly feel more attached to their mobile devices, so if a phone is lost or stolen, it is reported right away and the mobile ID can be immediately revoked thus preventing unauthorised access. As we move forward, campuses


will also be authenticating identities for more and more activities, extending the value of their access control investments while further enhancing the user experience and overall security of users. Identities are not only being used today to open campus doors and purchase items, but are also being used for time and attendance, secure print management and other daily tasks. Future IDs – whether on plastic cards or mobile devices – will do even more, with increasingly important benefits. For instance, consider the advantages of being able to encode information on a card or mobile ID regarding a student’s physical conditions or required medications. This is vital information that can be accessed in an emergency situation by authorised medical personal following an injury or other accident that renders the user unconscious. Mobile ID’s and smart card can hold all vital information on a student or staff member within one easy to use device, helping to increase security, safety and overall user experience throughout a campus. Identities will also be used to authenticate students in an

increasingly digital campus environment, where virtually everything happens online – assignments, grades, medical results and fees, loan payments and other financial transactions. To ensure identity security and privacy during these transactions, universities will need to adopt strong authentication solutions that move beyond simple passwords. By deploying a smart ID based system, universities can verify the individual identity directly from the card or mobile app, speeding up

transactions between the student and the university whilst also ensuring identity security. Despite the growth of mobile identity solutions, it is unlikely that plastic ID cards to will disappear entirely. Some campuses will still want a visible ID badge, which will continue to transition from mag-stripe cards with little or no fraud protection to high-frequency contactless smart card technology that offers security as well as future data capture. To optimise badging, g

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universities will select printers, card materials and software that enable them to incorporate both visual and logical anti-tamper elements into their cards for more trustworthy, multi-layered authentication. Inline personalisation will grow in popularity as well, enabling card offices to combine multiple processes into one automated step. Mobile architectural access technologies have significant scope for development and expansion. One such advantage of mobile devices is the ability to dynamically update the security software whereas updating data on cards takes more time and involves additional costs. As a consequence, the mobile environment allows quick response to security issues. With a simple tap of the phone to a mobile-enabled reader, users can open doors, buy meals, check out books and equipment, and pay for parking, transportation and other services. Universities must understand the requirement to provide secure identity solutions to staff and students on

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“Many universities are already

deploying campus IDs on smartphones. Students and staff are much more likely to leave their ID card at home or in their room compared with a mobile phone� campus. Mobile ID solutions can be seen as a more cost-effective option as there is no need to provide students with printed cards that can easily be lost and are often not returned or recycled when students or staff leave the university. By installing mobile ID solutions throughout a campus, many existing card readers and infrastructure can easily be retrofitted to accommodate the newer technology, helping to reduce what could be seen as a costly upgrade. The range of hardware and technology currently available to ensure secure access control throughout a university campus provides site managers and security

Campus Estate Management

with plenty of options for deployment. Physical ID cards still have a place within physical access control but given the everyday use of mobile phones for everything from banking tomobile ticketing the current trend shows the move towards a more mobile identity solution that promises to offer much more than is currently available. Considering the rapid development of technology and the evolving nature of security threats, ensuring campus security is up-to-date is vital to the safety and wellbeing of all those on site at any given time. n For further information please visit www.hidglobal.com


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INDUSTRY NEWS

James Dyson opens invention powerhouse at the University of Cambridge

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oday (Monday 9 May 2016) Sir James Dyson will open some of the world’s most advanced engineering facilities at the University of Cambridge – giving the institution’s students and academics the space and means to prototype, invent and collaborate on cutting-edge research. The development has been funded by a £8m donation from the James Dyson Foundation – the largest gift ever received by Cambridge’s Department of Engineering, consistently ranked among the best engineering departments globally. The Dyson Centre for Engineering Design is the focal point for teaching Cambridge students about the design process, providing specialised printing machinery, scanners, lasers and routers. It provides space for over 1,200 bright engineers to conduct their project work. An open plan design encourages the sharing of ideas and a collaborative environment. Student led projects housed within the centre include solar powered electric racing cars, vehicles engineered for arctic ice, quadrotor drones and helium balloon spaceflight systems. A separate new four storey building, the James Dyson Building for Engineering, on Fen Causeway, Cambridge, houses postgraduate researchers and supports world leading research in areas including advanced materials, smart infrastructure, electric vehicles and efficient internal combustion systems. A bridge link offers easy access to testing laboratories housing world-class fluid dynamics machinery, aerodynamics equipment and areas for aeroacoustics analysis. The building itself is as smart as the minds it houses: fibreoptic sensors in the foundation piles, concrete columns and floor sections offer live data, about temperatures and strain – providing a picture of how the building is behaving. The result is a building that’s more of a living creature than a passive block of material. Research undertaken in the hub will build on a rich tradition of invention: Cambridge alumni include internal combustion pioneer Harry Ricardo and Jet engine inventor Frank Whittle. The Department is located at the heart of the Cambridge cluster, Europe’s largest technology cluster, which employs around 57,000 people in more than 1,500 technology-based firms, which have combined annual revenue of over £13 billion. Cambridge has created over 1,500 spin-out companies over the last decade, with a 97.4% five year survival rate,

compared to 44.6% nationally. Sir James said: “Developing the intellectual property that will help Britain succeed in the global technology race depends on applying our brightest minds to ambitious and exciting research projects. I’m hopeful that this new space for Britain’s best engineers at the University of Cambridge will catalyse great technological breakthroughs that transform how we live”. Vice-Chancellor of the University of Cambridge, Professor Sir Leszek Borysiewicz, said: “The research taking place in this building exists at the very cutting edge of engineering excellence. Allied to new ideas generated within the Dyson Centre, this will produce not only world-changing discoveries and inventions, but the future generations of engineers the world requires to address the major challenges of the 21st century.” Head of the Department of Engineering, Professor David Cardwell, said: “Collaboration is at the heart of solving global engineering challenges and the new James Dyson Building brings brilliant researchers from across disciplines together with industrial practitioners to serve our cities, transportation and energy systems with novel techniques. “The adjoining Dyson Centre for Engineering Design enables students to express their creative talents and test their engineering skills using high-tech and diverse machining and prototyping equipment. Here we will also welcome schoolchildren to see engineers at work and captivate the next generation of competent engineers. An updated and redesigned Engineering Library will guarantee flexible spaces for collaborative as well as silent work spaces for our students and researchers.” Professor Dame Ann Dowling, President of the Royal Academy of Engineering, said: “Academic rigour must meet with practical invention. The Dyson Engineering Design Centre and the James Dyson Building for Engineering bridge the gap, encouraging engineers to apply their minds to creatively experiment and try new things.” n For more information, interviews or images, please contact tamsin.starr@admin.cam.ac.uk

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Panasonic launches whiteboard display Panasonic has announced the availability of the BF1 series, the interactive Panaboard series designed for use in education and business. The BF1 series is a PC-less whiteboard with an intuitive interface that allows users to start work instantly and make notes on any media format. Available in 80, 65, and 50-inch digital Panaboard displays, it has 12-point touch control and a floating menu bar, which makes it easy to switch inputs, draw, and zoom in and out with a single touch. Panasonic European Marketing Manager Enrique Robledo, said, “The BF1 series is enhanced by Intel® Pro Widi technology, which allows users to transmit a variety of media formats to the screen instantly. On board applications enable simultaneous display of video, stills and documents from multiple devices in split-screen multi-mode. “With colour blindness effecting up to 1 in 10 people in parts of the world, the inclusion of Colour Universal Design, a selectable display mode that makes colours clearly distinguishable for everyone, gives the BF1 series a genuine advantage in the classroom and workplace.” Panasonic whiteboards have been used extensively in the education sector, with multi-touch LCD displays being used to enhance teaching at Queen’s University Belfast, where 18 Panasonic whiteboard displays have been installed in the dissection room in the Medical Biology Centre. Stuart Ogg, from Media Services at the University, said, “The

lab has proven to be a truly interactive space. Staff tell us that their teaching has completely transformed and students are actively engaging with the technology.” Released in July 2016, the BF1 series is equipped with an anti-glare screen for clear visibility in all conditions, and a number of wired connections, including DIGITAL LINK, which allows the delivery of media from PC, Blu-ray players and document cameras. n For more information on Panasonic Visual System Solutions please visit: http://business.panasonic.co.uk/visual-system/

Securing students and solving key management problems with SMARTair™ access control Rialto Court is a block of contemporary apartments for students attending Durham University and Teesside University in Middlesbrough. When management company Mezzino took ownership of the property, each apartment was secured using a master-key system. But the rapid turnover of tenants, together with a need for scheduled cleaning and summer shutdown periods, meant keys were becoming difficult to manage. The solution was SMARTair™, flexible and affordable access control using smartcards instead of mechanical keys. In an initial deployment, 74 apartments were fitted with SMARTair™ battery-powered offline escutcheons. With SMARTair™, cards or fobs can be easily added or removed when required. Time zones can also be set, and an audit trail is available from the door handle or user card to make sure access to any room is easily trackable. “I had no hesitation in suggesting the wireless SMARTair™ system because of its adaptability to suit any accommodation. Its features make it a simple and intelligent way of upgrading the controllability and security level of any premises, whie also solving key management issues—without compromising on aesthetics or style,” says Dale Bennett of Newark & Sherwood, Mezzino’s longstanding expert locksmith partners. Mezzino sought a convenient access control system that would make life easier for both tenants and the

management company; a user-friendly solution that did not compromise on security; and a security system designed to work with the unique demands of students and student accommodation, which include frequent lost keys and a rapid annual turnover. The answer was SMARTair™. “We are so pleased with the result we are already looking to adopt the access control system for the other student accommodation properties we manage nationwide,” says James McGrath, Mezzino’s co-owner and director. About Mezzino: Mezzino is a UK-based student accommodation provider. The company manages properties in Lincoln and Loughborough, as well as Rialto Court on Teesside. Rialto Court houses students from Durham University’s Stephenson and John Snow Colleges in 2- to 7-bed apartments with ensuite rooms and internet access included.

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New CLA licensing solution to transform digitisation process for HEIs The Copyright Licensing Agency (CLA) has launched the licensing solution of the future with a system that will significantly speed up and streamline digitisation for higher education institutions (HEIs). The brand new Digital Content Store (DCS) platform, developed in conjunction with software experts Cloudspring Technologies, will revolutionise the current labour intensive process associated with declaring digital copies and scans to CLA. The DCS webbased hosted solution will enable users to research, record and monitor all digital book chapters and journal articles and ultimately help HEIs reduce the risk and potential cost of copyright infringement. Adopting the new DCS platform will not require any additional investment from HEIs as it will form part of the service provided through the standard annual CLA Higher Education Licence. Designed specifically for the sector, the Higher Education Licence provides annual blanket permissions to photocopy and scan from millions of books, journals and magazines and from a range of digital material such as e-books and some websites. Meghan Mazella, Product Manager, CLA said: “All HEIs have to report every digital copy and scan they supply to students on an annual basis and up until now there has been no uniform process in place to monitor what is being used. HEIs currently use a variety of methods, including spreadsheets or sending out emails to colleagues to gather the relevant information. “This has been a real burden for HEIs. We have been in constant consultation with the sector for several years to understand their pain-points and have used this knowledge to develop a solution that will help them to deliver and access content quickly and cost effectively.” The DCS can be used in any browser with no installation requirements. Designed for use by librarians, the list of requests from academics and lecturers at each HEI can be entered into the system and searched for on the bibliographic database. The request workflow will automate a range of checks on the selected material from confirming whether the book or article is included in the CLA repertoire, to checking the extent limits by highlighting extracts already used and calculating the percentage of the book being used. The DCS is able to connect to two major library management systems to explore whether the specific book or journal is held in the library catalogue and check the ownership, which is a requirement of the licence. Once the relevant automated searches and checks are completed, the user can then attach and upload the content in a PDF file of the chapter or the journal article. This can be done either by making a copy and uploading a scan to the system, or

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outsourcing the scanning via the Enhanced Higher Education Supply System (EHESS) so the British Library can scan it from their stock. Alternatively if another university or HEI has already uploaded the requested document, then that copy can be used, saving the need to duplicate the scan and upload process. The new DCS will be available to HEIs from mid-July. Over the last few months, a growing number (more than 50 in June) of HEIs have been trialling the demo DCS site and as a result 52 have said they will be adopting the live version. Linda Pover, team digitisation leader, University of Manchester said: ““We have really found value in both using the DCS solution and in working with the CLA and providing feedback as to functionality and use. The speed of inputting has improved dramatically and the functionality of the look up tool is really useful. We are also finding great value in the reports that are generated as they reduce the time staff is spending on renewal for annual reporting. In the past this process wasn’t very efficient, so the DCS is a welcome change. We’re looking forward to the future and fully realising the benefits of this new solution.” Meghan Mazella concluded: “The feedback we have received has been very positive. HEIs have really welcomed the simple, intuitive nature of the solution and their comments have been invaluable, contributing to the final design and development of the platform. “The DCS will significantly reduce the time it takes to process any requests and will inevitably make HEIs more operationally efficient. There is so much course pack creation for specific departments, and this involves a great deal of work. The system will make their jobs easier, it will streamline the workflow across higher education and effectively help them to provide more content to students.” n

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Bosch introduces rack build service for EN 54-16 compliant voice alarm systems To meet the increasing demand for EN 54-16 compliant voice alarm systems in the UK and Eire markets, Bosch has introduced a new service to deliver complete, certified equipment racks built to client specifications. The service is ideal for companies who have an occasional need to supply EN 54-16 compli-ant systems, and it can also be used to increase overall capacity for companies more regularly involved in providing systems. “The process to design and build a fully-compliant EN 5416 voice alarm sys-tem can be very complicated,” said Adam Osborne, Communications Sales Manager at Bosch Security Systems. “If a company is not engaged in this process on a regular basis then it makes sense to take advantage of another

company’s expertise. There will be an increase in market demand for EN 54-16 compliant systems over the next few years and this new service positions Bosch as the manufacturer of choice for any company needing a voice alarm system rack built and delivered.” The new service is available across the full portfolio of voice alarm systems available from Bosch. The fully digital Praesideo Public Address and Emer-gency Sound system is the number-one choice for enterprise-class public ad-dress and voice alarm applications. The new PAVIRO Public Address and Voice Evacuation system features a highly adaptable system architecture that makes it ideal for small- to mid-sized systems, while the Plena Voice Alarm System (VAS) is ideal for small-sized projects. The service is available via Audomation Software Limited, based near Can-nock. David Howe, Managing Director and founder of Audomation, is a former employee of the Bosch Security Systems professional audio division. Howe has over 30 years’ industry experience, including work on venues for the 2012 Olympic Games. He is also an active council member of the Institute of Sound and Communications Engineers (ISCE). “I am delighted that we can work with Bosch to offer this great new service,” Howe comments. “Audomation’s attention to detail will ensure that those using the service get a first-class rack built, accompanied by all the necessary manuals and certificates. We also have the capabilities to add any bespoke components that may be required, such as specialist microphones and other accessories. Additional services such as onsite commissioning, training and checking of sound pressure levels once the system is installed are available on request.” n For further details please www.boschsecurity.com

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ANS living wall brings nature to the newly launched building at University of Cambridge

The original Arup Building at the University of Cambridge has recently seen a major refurbishment including the installation of an ANS Global living wall. Following its refurbishment, the building has been renamed the David Attenborough Building with the grand opening featuring Sir David Attenborough himself abseiling the 50ft wall. The building will now be used as the new global conservation hub. The hub, which is aimed at finding solutions to some of the many challenges facing the natural world, is now the focal point for research and practice helping to transform the understanding and conservation of biodiversity. The driving force behind the campus’ creation is the Cambridge Conservation Initiative (CCI) – a collaboration founded in 2007 between Cambridge University and nine biodiversity conservation organisations. Although the original 500-seat lecture hall, a proportion of the upstairs laboratories, and the museum have been retained, the refurbishment has included significant external and internal remodelling, a new entrance extension to the museum, the complete renewal of the external fabric, and the formation of a new four storey atrium. In addition, project architect, Nicholas Hare Architects LLP, was keen to include a feature that would have some relevance to the building’s users, which resulted in the design of the living wall. David Lowe of Nicholas Hare Architects LLP, specifiers of the wall said, “The living wall, which stretches the three storeys of the central atrium, aims to be educational and functional as well as ornamental. The design was based on an abstracted world map with the plants used relating to species from the different regions. Nicholas Hare was aided by the Green Infrastructure

Consultancy (formerly the Green Roof Consultancy) in the design of the living wall as well as with ANS on both the design and installation elements. David Lowe continued, “We approached both the Green Infrastructure Consultancy and ANS during early stages of the project as we wanted the feature to be ambitious as possible in terms of its scale and visual impact within the space and this has certainly been achieved thanks to this collaboration.” The living wall also follows the sustainable approach to the building refurbishment. Rainwater is collected from the roof of the building and is used to keep the plants of the living wall watered by the incorporation of a collecting tank and irrigation pipework. EOS Facades worked with AECOM structural engineers to form the 17 metre tall supporting structure for the living wall. The structure stretches three storeys of the internal atrium and now provides support for the plants and mosses. Bespoke oversail bracketry and lattices were also installed vertically up the 17-metre height to assist growth. Future maintenance of the living wall is carried out via abseil rails incorporated in to the new rooflight feature at the top of the newly formed atrium. Dr Mike Rands, Executive Director at the Cambridge Conservation Initiative commented, “The substantial living wall is certainly a talking point of the newly renovated building. It’s a great way of introducing nature to the interior of a building providing the ideal link back to the work of CCI.” n For more information on ANS Global, please visit www. ansgroupglobal.com

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Leeds City College launches a University Centre

Leeds City College is transforming its College House building on Park Lane into a University Centre, dedicated to undergraduate study, professional courses and degree level apprenticeships from September this year. The College’s Higher Education (HE) offer is expanding every year, with a broad range of Foundation Degrees and an increasing number of top-ups to full BA and BSc (Hons). The courses are designed with input from employers to make sure they are relevant to today’s job market. The refurbished University Centre will provide a relaxed, supportive and adult learning environment for higher education students, away from the main body of college students. It will include a designated HE study area combining individual and silent study areas, along with a learning zone with wifi access. There will also be group study rooms and one to one study areas. On top of this, students will be able to relax in the HE social space that will contain break out areas and kitchens. Jo Tyssen, HE Business Development Manager at Leeds City College, said: “Due to the increase in our degree level provision, we wanted students to have their own space and create a university type experience. Our courses suit individuals from all sorts of backgrounds and with varying circumstances, providing options which can, and do, fit around existing work and life commitments.

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“The new University Centre will provide excellent tutor support, generous bursary and scholarship schemes, lower fees (£6,750 full-time and £3,375 part-time), strong partnerships with employers and extensive work experience opportunities. Smaller classes also means that students will be able to benefit from one to one support from tutors, allowing them to reach their full potential.” The University Open evening (and employer networking event) will be on Tuesday 18th October, 4-7pm, at the University Centre (Park Lane, LS3 1AA). This is a great opportunity to get more information about undergraduate courses (our FDs, top-ups and LLB), Initial Teacher Training and PGCEs (postgraduate), Higher Level and Degree Apprenticeships , Access to HE, and Management and Professional Qualifications (procurement and supply; HR; AAT; CAM; CILEx; CIM; CIPD; CMI; CICM; IDM; ILM; ISMM). Further, employers, and potential students, will have the opportunity to network with other employers and curriculum providers; find out more about opportunities for higher level and degree apprenticeships, as well as management and professional qualifications; and, discuss work placement and internship opportunities. n For more information, visit www.leedscitycollege.ac.uk/he


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Alpro on door duty in Dorset St Michael’s Middle School in Wimborne, Dorset, is using transom door closers from Alpro as part of a £220,000 refurbishment. Alpro’s overhead transom closers are a means of hydraulically controlling the opening and closing of an aluminium door. The units are on doors fabricated and installed by HH Aluminium of Southampton. These transom closers are contained within the transom header bar of a door and are therefore well suited to use in premises where attention is being paid to aesthetics. Features include dual closing speed to allow flexibility, three levels of spring strength and 90-degree hold open facility. Keith Parry, Sales Director at Alpro, said: “Fabricators using our transom closers benefit from the ability to adjust the latching and closing force according to the weight and height of individual doors as well as type and frequency of usage. Fine-tuning to accommodate the exact needs of a pupil and staff user base is allimportant in a school application. Alpro’s recent school projects also include Kingdown School in Wiltshire and the Philip Morant School and College in Essex.” Door control at St Michael’s is also benefiting from use of Alpro’s face-to-face electromagnets from the Vortex range. These combine higher holding forces than competitor brands (up to 1,500kgs) with lower current draw than standard magnets so making them economically efficient and ecologically sound. With doors made from aluminium (a metal that can be recycled and put to a new use within two weeks) and solar control glass to minimise the need for air conditioning, the school has been given many green components that minimise use or wastage of fossil fuels. HH Aluminium offers a full manufacture and installation service for aluminium doors and windows as well as curtain walling and shop fronts. It retains a team of experienced fabricators and directly-employed fitters working both with end-users and via the

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building trade. Sectors covered include education, healthcare, commerce and residential. Automatic doors and specialist entry systems for disabled access are specialities. HH Aluminium has undertaken many school assignments and came to St Michael’s with a track record of relevant experience performed on budget and to tight timescales. The company covers the whole of the south east of England including London. Founded in 1971, St Michael’s Middle School is high-achieving and caters for pupils aged nine to 13. St Michael’s is Church of England voluntary aided but is not a sole religion school and parents can opt to take their children out of religious assemblies. The school has been rated as ‘good’ and ‘outstanding’ in recent Ofsted inspections. It is known for the pupils’ concerts at the 1,300-year-old Wimborne Minster which is the site of one of the world’s five surviving chained libraries. n For further information please visit our website www.alpro. co.uk


Improving purchasing processes for student accommodation providers Convenient solution provides higher education accommodation providers with a streamlined purchasing method and burden free administration. Since the government removed the cap on UK student numbers in 2014, there has been a steady rise in the student population, with the latest UCAS figures showing a 0.2 per cent rise in applicants to higher education institutions for 2016/17. With increased demand for higher education comes a need for suitable accommodation. Furthermore, NUS-Unipol reports that the average weekly rent for student accommodation stands at £147, an 18 per cent increase since 2012-13, With this in mind, university accommodation providers must ensure that their properties are in good condition ahead of the new academic year, meeting demand and making students’ investment worthwhile. The quality of the student accommodation available reflects directly on a university’s popularity and can ultimately affect its success. The summer holidays are an ideal opportunity to ensure rooms are up to scratch, before 600,000 discerning students descend on the UK’s cities this October. Working alongside universities, Argos for Business (AfB), a leading provider of merchandise, has launched the Argos Business Account, a service that allows student accommodation providers access to over 50,000 Argos products in-store or online at argos. co.uk. The free account can be used as and when needed for everything from furniture, TVs and kitchen appliances. The Argos Business Account offers providers of student accommodation with an exclusive and fully secure payment method. A purchase order facility is available if required, combined with weekly electronic invoicing, with a choice of consolidated or individual invoicing to suit businesses’ payment processes. This makes for easier reconciliation of paperwork and means all orders can be fully accounted for and itemised, giving transparency to how funds are being spent. Revolutionising the procurement process further, Argos for Business has also launched Fast Track, a same day delivery and collection service, providing increased speed and efficiency to businesses and organisations. Corporate customers are now guaranteed same day delivery on many items straight to their premises on orders placed by 6pm, seven days a week. This is desirable for universities that need to replace items as a matter of urgency, avoiding disruptions to students and minimising the amount of time staff have to spend off site. Alternatively, Fast Track Collection allows businesses to collect their products from 800 Argos store locations nationwide at specially marked Fast Track Collection counters, where corporate customers will find their orders ready for collection in as little as 60 seconds. Committed to creating products that meet customer needs, the Argos Business Account’s payment terms have been extended to allow up to 37 days for payments. This has been put in place following customer research. The extended payment terms will help educational institutions and private accommodation providers to manage their finances more effectively. Customers can have multiple account cards on a single account – perfect for consolidating spending across multi-site organisations, yet allowing numerous colleagues to have purchasing power. With

a single account, businesses can maintain control over spending and credit limit. Also, payments can be made via BACS, direct debit or cheques to suit all organisations. Jacqui Glenn, director at Argos for Business, says: “Student accommodation providers have a greater commitment to maintain their properties, to ensure that the high quality standards preferred by modern day students are met. The new Argos Business Account is ideal for this sector, as it allows professionals to maintain their properties and handle orders that require urgent action, such as the replacement of broken furniture. “The Argos Business Account has been created with the customer in mind. Following successful trials, we believe our offering will support student accommodation providers across the UK looking to manage expenditure and ease purchase pressure points; meanwhile, the extended payment facility will also help these organisations control their finances and cash flow. “The new account will lessen administrative burdens too, affording accommodation providers more time to focus on delivering their business objectives and fulfill their obligations to students. With the option of single or consolidated weekly invoicing, the Argos Business Account offers a seamless and painless way of reconciling purchases to suit universities’ own finance processes, and reclaiming VAT is also made easier as invoices are fully itemised. Purchasing responsibilities can be delegated to others in the business while control can be retained centrally under one account. “There is no minimum spend on the Argos Business Account, so universities can set up an account now and use it as and when needed, including over the summer months which is prime time for refurbishments.” n To find out more or to open an account, visit: argosforbusiness.co.uk/account.

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AUDE Launches Green Scorecard The Association of University Directors of Estates (AUDE) today launches its first ever Green Scorecard. In partnership with the Environmental Association for Universities and Colleges (EAUC), the Green Scorecard is designed to be a comprehensive tool to help Higher Education Institutions across the UK measure the sustainability work they do, set targets and benchmark. AUDE members have long been committed to the sustainability agenda and for many years made a significant contribution to achieving a more sustainable HE sector, so ensuring estate teams have sector-wide accurate data is important to ensure continuing progress and innovation in achieving carbon reduction and other environmental sustainability targets. The AUDE Green Scorecard has been designed independently by ARUP based on consultation and feedback from both AUDE and EAUC members to create a fit for purpose benchmarking, management and planning tool. It has been developed with flexibility to recognise and reflect the size, location and specific individual institutional specialisms. The tool will focus on topics including energy; transport; water; waste; adaptation; biodiversity and landscape; procurement and management. Online reports in these areas can be produced to aid and inform the development of estates and environmental sustainability strategies. Trevor Humphreys, Chair of AUDE said, “We are delighted to be piloting the new AUDE Green Scorecard. As an organisation, the sustainability agenda is one of our primary area of focus;

the Scorecard will give us a very effective and transparent way to set targets, monitor performance, to showcase best practice and to highlight areas where we can improve. We have worked closely with EAUC to create an objective scorecard that will grow year on year and we are excited to develop our partnership further.” Iain Patton, Chief Executive at EAUC said, “We are pleased to have worked with AUDE to develop the new scorecard. It aims to provide the sector with assurance about the significant environmental progress that many universities have made and impetus to do more. The AUDE Scorecard will make a key contribution to whole institution sustainability metrics which EAUC is leading” The Green Scorecard is a toolkit which will use EMR data that all universities already produce for the annual institutional HESA (higher Education Statistics Return) and so a “do once approach” has been adopted in terms of data collection. The development of the tool was via extensive consultation with 150 AUDE and EAUC members across the country, culminating in a testing programme, with nine universities piloting the system to ensure its effectiveness. The Scorecard will be reviewed on an annual basis, in order to keep the data set properly focused on the work of constituent universities. Keith Lilley, Director of Estates and Facilities Management at the University of Sheffield commented, “We have been through a rigorous consultation programme. The purpose of using the Green Scorecard is primarily to properly reflect the sustainability work and performance of universities throughout the UK. It allows universities to see how and where they can improve.”

TUCO Appoints New Vice-Chair The University Caterers Organisation (TUCO) has today announced the appointment of Phil Rees-Jones as the ViceChair of the Board, as it continues to strengthen its national leadership team. Phil Rees-Jones, Director of Commercial Services at Exeter University, moves into his new position in September 2016, after being a Non-Executive Director on the TUCO Board for the past two years. In his role, he will be supporting the recently confirmed new Chair, Matthew White, in driving the strategic direction of the Organisation forward and continuing to offer value for its members. With over 24 years’ experience in the catering, hospitality and retail industries, Phil joined the university sector in 2003. In his position at Exeter, he is responsible for the commercially run units of Campus Services at the University. In his previous role as Non-Executive Director of the TUCO Board, he led on the governance and assisted in determining a research strategy for the Organisation. Speaking about the news, Phil Rees-Jones, said: “I am honoured to have been appointed Vice-Chair of the TUCO Board and am looking forward to working alongside Matthew, and the rest of the Board members, to continue to drive best practice across the industry. “Over the past few years, TUCO has run a number of innovative campaigns and research projects to benefit not just its members, but the wider foodservice industry. Moving forwards

we will be working hard to build upon this progression and shape our offering even further to support our members in driving growth for their businesses. Matthew White, Incoming Chair of TUCO, also commented: “We are delighted that Phil will be taking up the role of ViceChair. Since joining the Board in 2014 his support and expertise have been instrumental in the advancements we have made, particularly in the numerous research projects conducted. As I move into my new function as Chair, also in September 2016, I am looking forward to working alongside Phil in the next phase of TUCO’s expansion.” TUCO is the leading membership organisation for in-house caterers operating in the higher and further education sectors, working with over 500 universities and colleges across the UK, its members represent the very best in catering practice and innovation within the sector. n For more information on TUCO go to www.tuco.org.

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Eye-catching Brett paving solution for £15.5m school refurbishment Sarum Academy in Salisbury has regenerated its external grounds, as part of a larger £15.5m redevelopment, using a proven permeable paving solution from UK manufacturer Brett Landscaping. The eye-catching scheme has been created using Piatto Block paving with its vibrant colours and clean, modern design, combined with classic Omega and Omega Flow rectangular block paving from Brett Landscaping. The Omega Flow permeable paving allows rainfall to permeate naturally between the paving blocks into a permeable sub-base as part of a SuDS solution designed to help prevent flooding. This product selection has been used to create a variety of patterns which complement and reflect the contemporary lines of the school itself. The resurfacing project has formed part of a comprehensive renovation scheme, which began in April 2012 when the school’s original 1950’s buildings were considered ‘no longer fit for purpose’. Leaks, drainage issues, and a general poor state of repair were contributory factors to the schools need for redevelopment. The process, which was completed in July 2013, has resulted in the creation of an inspiring, state-ofthe-art educational facility, amidst outstanding views of the Wiltshire Countryside. “The school building was in significant need of improvement, so the decision was made to completely rebuild a new impressive learning environment on the school’s original site,” explains Ms Dawn Higgins, Director of Business and Finance at Sarum Academy. The modern architectural style of the new school required complementary hard landscaping, with landscape architect consultancy, Illman Young, assigned to the task. Their team designed a highly original and creative scheme that was not only visually stunning, but also structurally capable of withstanding heavy footfall on the schools footpaths, roadways and courtyard areas, as Anthony Spencer, Civils Sales Manager

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Summer 2016 Campus Estate Management

from Brett Landscaping further explains: “The creativity that can be realised when high quality paving materials are placed in the hands of visionary landscape architects is truly striking. So it was great to learn that based on the manufacturing quality and attractive appearance of our materials, Illman Young Architects had suggested that Brett Landscaping products be used in the school’s Contractor’s Proposal. “Piatto is suitable for all types of urban and commercial hard landscaping projects. It has a beautiful aesthetic, and yet is extremely durable - making it an ideal installation for school environments where footfall can be intensive.” Anthony goes on to detail how Piatto’s attractive textured surface, long-term colour stability and manufacturing compliance with BS EN 1338: 2003, furthered its suitability for use within the redevelopment of Sarum Academy: “Omega was recommended for the school’s new pathway design, offering an ideal solution for creating eye-catching visuals, as the blocks can be laid in a variety of patterns including 45˚ and 90˚ herringbone, whilst providing a thickness of up to 80mm for high levels of traffic.” Sample products sent to the school by Brett Landscaping, further endorsed the paving’s quality, attractive finish and suitability, resulting in a confirmed order of 1600m2 of Omega Flow, 800m2 of Omega Charcoal and Natural, and 600m2 of Piatto. Ms Dawn Higgins from Sarum Academy concludes: “The architectural appeal offered by the Brett Landscaping product portfolio was perfect for this project. The paving blended beautifully with the overall design, look and feel of the new site, and the installation of the paving materials went smoothly. Now complete, we are extremely pleased with the finished result and how beautifully the Brett Landscaping paving materials blend into our modern and innovative new environment.” n

For more information, visit www.brettpaving.co.uk


Supporting the Sector, the Institution & the Individual

www.eventsforce.net aue2016 /


EDUCATION FURNITURE

The winner is …

RCA/Imperial College students bring their ideas to life with the help of KI Award Two students undertaking the joint Royal College of Art (RCA)/Imperial College Innovation Design Engineering double masters course have been presented with KI Awards. Receiving £1,000 each, the students who won the prizes best demonstrated through their final projects, an innovative way to improve future working or learning environments.

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hristian Felsner’s ‘Aktor’ is an exploration of deployable structures. The material softens when it is activated with electricity and can be moulded to take on organic forms. An efficient manufacturing process generates minimal waste, the structure can be manipulated to suit numerous functionalities and applications at different scales such as furniture, packaging, disaster relief and healthcare. Christian comments: “The KI award enabled me to make the material technology reality.” Christina Petersen’s ‘LYS’ proposes a radical concept - that artificial lighting “will be connected to the human rather than to the architecture.” It has been suggested that the proliferation of smart devices and other sources of artificial light are having a harmful effect on human health. Much like exercising control over one’s diet, this

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Summer 2016 Campus Estate Management


‘LYS’ will empower the user to manage their own light regime. This ‘personal sun’ would gather data and emit variable intensities and wavelengths of artificial light based on the wearer’s circadian rhythm. This is particularly useful for users who do shift work, or operate in poorly-lit conditions. Christina comments: “The KI award gave me the resources to design and build a prototype that brings together different technologies to envision how we can improve the working spaces of the future.” Jonathan Hindle, Group Managing Director, KI EMEA comments: “The future of the UK furnishings industry is dependent on nurturing skills and innovation. The KI Award gives us an opportunity to directly support talented individuals undertaking a world-leading course that combines the rigorous discipline of engineering with the creative problem solving fundamental to good design. We wish both Christian and Christina all the best and look forward to seeing exciting things from them in the years ahead.” The KI Award was given to students whose projects could help improve the product development or production process, to create better working or learning environments in the future. The

winners will exhibit their works at KI’s London offices during London Design Festival (September 2016), followed by the Young Furniture Makers’ Exhibition (October 2016) at the Furniture Makers’ Hall in the City of London. g

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CONNOR HOLLAND WINS MIXOLOGY16 STUDENT DESIGNER OF THE YEAR AWARD, SPONSORED BY KI Connor Holland, who recently graduated from Kingston University with a Bachelor of Science (BSc), Industrial and Product Design, has been named Student Designer of the Year at the prestigious Mixology Awards. Connor was presented with his award by Jonathan Hindle, Group Managing Director, KI EMEA, in front of over 1,100 attendees at the prestigious annual ceremony held at London’s Old Billingsgate on 23 June 2016. His ‘Lilo Bench’ demonstrates originality, innovative material exploration and fine craftsmanship. Using a homemade version of ‘hydroforming’, it appears to be pillowed, inflated and soft, akin to its namesake. Its robust structure provides strength and stability to support the mattress-like seat. Connor comments: “Winning ‘Student Designer of the Year’ is an honour, which will be invaluable in helping to promote my work to a wide audience and potential clients. I am very grateful

for the support I have received at the beginning of my career, and providing the opportunity to be part of such a prestigious event within the design community.” Working in association with the Furniture Makers Company, the furnishing industry’s charity, the judging panel for the Mixology Awards selected a shortlist from the recent graduates whose works were displayed at the Young Furniture Makers exhibition. Connor was also awarded

with the Young Furniture Makers Bespoke Award at this event, hosted at the Furniture Makers’ Hall in the City of London in October 2015. Connor’s design will be on display at KI’s London HQ & showroom during London Design Festival in September 2016. Jonathan Hindle commented: “This award recognises, and helps encourage, the talented individuals on which the long term competitiveness of the UK furnishing industry depends. We wish Connor all the best and look forward to seeing exciting things from him, and all the other award nominees in the years ahead.” About KI Europe KI Europe’s furniture helps the world’s leading organisations create happy, healthy, high performing working and learning environments for their people. Bringing together good design, advanced engineering and sustainable resources, KI’s products are durable, flexible and offer excellent value. Part of KI (Krueger International, Inc.), one of the world’s largest independent furniture manufacturing groups, KI Europe’s headquarters and showroom in Central London is supported by an established network of manufacturing facilities and distribution partners across the UK, Europe and the Middle East. n For more information visit: www. kieurope.com

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Club Car takes to the streets

Club Car is now street legal in every country in the EU. Club Car’s electric utility vehicles offer an attractive alternative to traditional petrol-powered vehicles. For a start there’s no petrol costs – and zero emissions. Club Car’s vehicles have the power to perform numerous campus tasks, from mail delivery to security and maintenance. Want to know more? Contact your Club Car representative today.

STREET LEGAL www.clubcar.com info_esa@clubcar.com (+44) 777 180 5463


SHOW REVIEW

EAUC Conference review

Learning and Legacy: The Role of Education in Creating Healthier, Happier Cities. A report of the EAUC Annual Conference 2016

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ducational institutions and the cities and towns they operate in have a special sort of relationship. Over time, the institution takes on some of the individual character of its local area, while in turn injecting new life and ideas into the community. Many universities and colleges are so intrinsically linked with their local area that they can barely be separated, becoming a proud symbol of the city’s success and ambition. The Environmental Association for Universities and Colleges’ (EAUC) 20th Annual Conference, held at the University of the West of England (UWE), on 25-26 May 2016 sought to explore this relationship. The purpose of this event was to look beyond the status quo and to explore how tertiary education institutions can influence the space they operate in. How can institutions make their towns and cities healthier and happier for students and neighbours alike? Overview Over 330 of EAUC’s members came to participate in this conference, representing a broad range of professions from within the sector. Attendees included Principals, Pro Vice Chancellors, Directors of Estates, Finance and Resources, plus a range of other staff covering

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areas as diverse as procurement, sustainability professionals and academia, from both Higher and Further Education. It was encouraging to see this wide range of roles at the conference, as it is evidence that the issue of sustainability is beginning to be tackled with a whole institution approach. In keeping with the theme of partnership between education and cities, Bristol proved to be the ideal place to hold the conference. Exploring the legacy of the city’s 2015 European Green Capital status allowed attendees to see the real benefits that come when education, business, local authorities and many other stakeholders come together with a common vision of improving the area they live in, not only for themselves, but for future generations.

Summer 2016 Campus Estate Management

Conference hosts UWE played a central role in providing the evidence of the sustainability credentials of the city as well as providing financial and intellectual resources to support the bidding process. After the successful bid, the city of Bristol rose to the challenge and brought the community together to enact lasting change. This legacy is being continued with a project, where Bristol’s two universities are working together to keep the ethos of the Green capital alive by delivering the ‘Green Capital: Student Capital’ programme, which will deliver 100,000 hours of student sustainability engagement in the city. Sharing Best Practice Content for every Annual Conference is drawn from the universities and


colleges that make up the EAUC’s membership. For 2016, there was an overwhelming number of high quality ideas, projects and knowledge put forward for the programme. The task of choosing what to include wasn’t an easy one and it fell to the EAUC’s Member Advisory Council (MAC) to make the final decision. While not all proposals could be included, the broad spectrum of topics demonstrated the depth of sustainability innovation happening within the sector. The estates and operations theme in particular had a number of highlights, including: • The Journey to ISO 14001– In this workshop session IEMA’s Chief Policy Advisor, Martin Baxter, outlined the key changes in the new standard. Attendees had the opportunity to ask questions

and hear how Manchester University became the first university to achieve the new standard. • Best for Bugs, Butterflies, Birds and Bees: How to Provide Real Biodiversity Benefits to Your Campus – Attendees were given a broad view of biodiversity on campus and received a range of effective and in many cases low-cost measures that they can implement on their own campuses. Attendees were also made aware of the EAUC’s Biodiversity on Campus Practical Guide, which can be found at www. sustainabilityexchange.ac.uk. • Reducing Carbon Emissions in a Growing University – The University of Nottingham presented the many interventions, both big and small, made since 2010 to reduce the University’s carbon footprint with a particular focus

on Scope 1 and Scope 2 emissions. • The Future of Sustainability Reporting – This workshop presented the findings of the Green Scorecard pilot and gave attendees the opportunity to find out about the scorecard. The EAUC Report on the future of sustainability reporting beyond estates was discussed and this will be out in the summer. These are just a few of the wide topics discussed on the subject of estates and campuses, along with further sessions on learning, teaching and research, partnerships and engagement and leadership. Attendees went away with many new tools and ideas to take back to their own institutions. To ensure that the knowledge imparted at the conference continues to have an impact, all resources are available to view g for free on the EAUC’s sustainability

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hub www.sustainabilityexchange. ac.uk. Attendees were also invited to attend the annual Food for Life Gold accredited Gala Dinner, which was accompanied by UWE’s excellent jazz band. The conference was opened with an engaging keynote panel discussion, led by representatives from both UWE and the University of Bristol, exploring Bristol’s year as the 2015 European Green Capital and the opportunities, challenges and legacy of the year. This set the tone for a series of interesting speakers and, following lunch, Mike Barry, Director of Sustainable Business at Marks & Spencer shared his thoughts on how the COP21 Climate Deal and the launch of the UN’s 17 Sustainable Development Goals mark a shift in thinking regarding global climate change. Mike challenged attendees to adopt the maxim that ‘doing ‘less bad’ isn’t enough’ and stated that it is now time to create a new 21st Century sustainable economy, with cities and universities and colleges being crucial to that change. On day two, David Orr, the Paul Sears Distinguished Professor of Environmental Studies & Politics EMERITUS and Counsellor to the President at Oberlin College, USA, joined us in the morning to discuss sustainable communities and gave a fascinating range of insights with a truly global perspective. This was an especially inspiring session as many attendees gained their passion for sustainability through reading David’s work. The conference was brought to a close by Mac Macartney, founder of Embercome – a Devon based charity that seeks to inspire people to create a just, peaceful and sustainable world. Mac delivered an engaging session entitled ‘A Bed Time Story’ which challenged the audience to look at how they embrace sustainability within their own lives.

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Learning from Industry Delegates were invited to attend the exhibition, which this year hosted 47 stands from a range of exhibitors including the conference headline sponsor Carbon Credentials, displays of sustainability initiatives from the host institution UWE, and charities that provide support with sustainability engagement. In keeping with the sustainability ethos of the event, all refreshments and food were Fairtrade, with lunches being Food for Life Gold accredited. This was one of many measures intended to ensure the conference had a minimal environmental impact. Exhibitors were discouraged from bringing excess handouts, and delegates cut down on the paper used in printing programmes by using the conference app. The app was provided by Guidebook for the second year running as part of their continuing sustainability ethos to develop a smart and comprehensive digital alternative to a conference brochure. Looking to the future EAUC are keen to ensure that they are in the best possible position to support their

Summer 2016 Campus Estate Management

members for the next 20 years and beyond. The EAUC will therefore undertake a full strategic review in 2016, encompassing all areas of Higher Education work and business. The review will look forward and ask ‘what will education and sustainability look like in 2030?’, and what shape must the EAUC take to effectively support its members? During the AGM, and from their own exhibition stand, EAUC sought out members’ voices, views, opinions and questions to feed into this member-centred review. EAUC recognise that it is the strength and support of their members that drives them forward in achieving their mission to embed sustainability in the tertiary education sector. EAUC want to extend a huge thank you to all attendees, speakers and contributors that made the 2016 Annual Conference a success. If you wish to receive information about EAUC’s work and support, becoming an educational or company member, or updates regarding the 2017 Annual Conference, please email nbartlett@ eauc.org.uk , visit www.eauc.org.uk , or call the EAUC on 01242 714321.


The Diplomat™ LMS

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DATA RETREAVAL

State of our schools

School building condition surveys data retrieval made easy

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hen it comes to mapping school buildings, asset infrastructure, facilities maintenance reporting and complete health & safety compliance, one system can fit all. Survisor, the provider of condition survey information and facilities data management explores how UK schools and education estates can benefit from improved efficiencies through asset data retrieval. A damning report on the state of school buildings in the UK, was published last month, by the Royal Institute of

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British Architects (RIBA). By using the largest ever analysis of primary and secondary school buildings in the UK, a nation-wide poll of teachers, and extensive engagement with school buildings experts, RIBA’s Better Spaces for Learning report makes the case for an urgent review of the Government’s Education Funding Agency’s current school building programme. RIBA has identified that good school design can reduce running and maintenance costs, in some cases by more than several times a teacher’s

Summer 2016 Campus Estate Management

average salary a year; it could have prevented the English school estate from spending upwards of £150m annually on unnecessary operation and maintenance costs. The new report is further insight into the Government’s own assertion that just 5% of the nearly 60,000 school buildings across the UK are performing as intended and operating efficiently. The prevalence of damp, leaky classrooms and asbestosridden buildings in British schools means too many pupils and teachers are struggling to learn and teach in


conditions damaging to their health and education. The Survisor system provides condition survey data for improved efficiencies within schools and education estates. In order to increase operational efficiencies, facilities managers require improved technology to enable them to manage an education estate portfolio with ease. One of the key factors to the successful management of a range of buildings is the storage and management of the data and information pertaining to each. The accessibility of this data is one of the core contributors to successful building management and subsequently, the smooth delivery of facility management services. A building management system (BMS) or a building automation system (BAS) is a computer-based control system used to map complete building systems in order to control and monitor the building’s data relating to its’ systems and equipment such as ventilation, lighting, fire

systems, security and health and safety systems. The preventative nature of Survisor enables the condition of the condition of the school to be managed in real time rather than after just one big survey. Survisor is an image-driven, portable building data management system, which provides users with an instant overview of specific data relating to the condition of their buildings and facilities. The data managed within the Survisor system can revolutionise the way school buildings are managed by providing information for tender processes, finding real time market prices for their current condition issues, and provide reporting which can simplify budgeting over the next five years. A portable data capture and retrieval system is used to audit and map complete buildings and the assets and safety systems within. Using visual navigation and the latest touch-screen technology, data is mapped out using interactive floor survey plans that deliver a set of complex data about any number of building assets and

services for health and safety checking and reporting, building maintenance or any other requirements. The system is designed to manage any buildings’ data and become an essential partner in the drive to keep on top of maintenance checks, as this innovative and interactive system can provide: alerts when checks are due; reports showing frequency of faults in specific areas and even costing schedules for planning maintenance work into the future. Survisor eliminates the need for locating and carrying out lengthy analyses of historical building condition surveys, vastly reducing the time required for assessment and reporting and greatly increasing the visibility of the condition of assets in real time. Recently the Edinburgh Schools Partnership, Edinburgh City Council and the Contractors could have benefited from the preventative maintenance technology that Survisor offer, by having the latest up to date information of all the building details at their fingertips, thereby avoiding g costly reactive maintenance and future

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condition survey report costs. It would have highlighted the ever increasing cumulative problems at an earlier stage, and allowed those issues to be escalated to the relevant people. Survisor brings a new approach and advancements to the CAFM field, providing a system which is not only essential in terms of the maintenance management it provides, but is also extremely easy to use and allows the whole school estate to be view at once picking up identical building fault patterns. With a powerful data repository sitting behind the system, each defect can be reported against, to provide detailed information to enable proactive repairs to be undertaken before the issue gets out of hand. Details of conditions and photographs can be easily exported from the Survisor system in order to provide contractors and estate managers with enough information to provide competitive quotes, and to create

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tender packages for larger jobs. The property data survey programme (PDSP) was set up to provide up-todate and accurate information on the condition of schools and colleges. The programme of surveys ran from May 2012 to July 2014. Just under 19,000 establishments were surveyed. The information gathered provided government with a clearer picture of the condition of the school estate, which is being used to help ensure that funding is targeted to where it is most needed. Survisor MD Bill Burton said: “The programme of structural surveys arranged by schools could be easily input into the Survisor System. We can import a full condition survey to PDSP standards if they already have one, or we can undertake one and keep it up to date. We will take the touch screen technology and make the plan of the buildings, the blueprint to all the data. They could then manage all building assets by touching the

Summer 2016 Campus Estate Management

asset that it relates to. Even to find out the condition of a particular building by pressing the room itself. It would allow them to manage all their buildings in one place�. To date the information collected has been used to support the Schools Condition Allocations and the second phase of the Priority School Building Programme (PSBP2) The survey was carried out by qualified surveyors who carried out visual inspections of education buildings in line with a surveying manual. The surveys would normally be provided as a paper copy or on an excel spreadsheet. This leaves Education Estates Management with a lot of work to do in order to collate information for preventative maintenance, and to be able to collect information for submissions for funding. n For more information visit www.

www.survisor.co.uk



BUILDING SECURITY

Safe as Houses

Vacant Campus Building Security Simon Finneran, Managing Director of Ad Hoc Property Management discusses how Estates Managers in the Education Sector can make significant savings when looking for vacant property security solutions.

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s budget pressures and demands for efficiency continue to gain momentum, providing a cost-effective solution to property security is a key topic of discussion for facilities and estates managers in the education sector. Across the UK, sites are closing down for many reasons, most notably the need to cut costs, consolidating smaller schools into one larger site or for refurbishment. The interim period that follows these closures, in which decision makers are faced with finding an alternative use or gaining approvals for the sale of the property, can take several months. In this time these buildings are susceptible to asset stripping, vandalism and illegal occupation (squatting) which often results in untold damage. In mainland Europe an innovative security solution has been taking hold, and in recent years this initiative has been embraced by a number of local authority and private Estate Managers across the UK. The Ad Hoc Solution has already been chosen by more than 80 local authorities up and down the country covering assets such as schools, libraries, health centres and offices. Working individuals are installed in disused nurseries, schools and university buildings across the UK

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Summer 2016 Campus Estate Management


to act as ‘live in security’. These individuals - ranging from key workers (including teachers and lecturers) to former military personnel or new graduates in their first jobs - are referred to as Property Guardians and are given the opportunity to live in unusual and spacious buildings for a minimal cost. In exchange they are tasked with protecting property from the threat of squatters, thieves, asset strippers and criminal damage, the idea being that a building is protected by occupation. All the while providing an affordable living solution to large groups of professional individuals. The financial benefits of implementing a Guardian solution are highly favourable among estates managers, especially when those savings can be put to better use. The opportunity to reinvest funds from school closures into the education system or future infrastructure plans would be welcomed with open arms by local authorities and academies across the country. Expense The option of installing security guards, while effective in some cases, can incur

large costs, for example boarding up and hiring security guards for a 2,000 square foot property for six months would cost around £48,000. This figure is less than ideal given that the majority of local authorities and academies are looking to make savings. Unwanted visitors Vacant buildings are regularly targeted by squatters, and in all cases damage and vandalism will occur. In some cases this may be a single individual, but in the majority of cases, mass groups of squatters target a property. Due to the size and space available as many as 200 individuals have been found living in disused offices and school buildings at any one time. In September 2012, section 144 of the LASPO (The Legal Aid, Sentencing and Punishment of Offenders Act 2012) made it a criminal offence to trespass in residential properties with the intention of living there. Squatting remains ‘legal’ for non-residential buildings – meaning that the police are in no way required to remove or prosecute individuals for trespassing and staying in non-residential

properties, including schools. To remove individuals from a nonresidential property, the owners must raise this as a civil matter with the courts, which can be a lengthy and costly process. Protecting a property from illegal occupation before the damage is done is the most effective method; the initial solution is to deploy traditional security methods. Sourcing an alternative to conventional security solutions is becoming increasingly popular among estate managers. Asset stripping Vacant buildings are often left with all electrical and plumbing intact, which is a huge draw for criminal activity. Metal theft has been happening for as long as there was metal to steal, and vacant properties are a perfect source for thieves looking to strip wiring and piping from a building. The stolen wiring and piping is then sold on to scrap metal dealers. Not only is this practice completely illegal, but often dangerous. In some cases, the power remains live to buildings; g when thieves break in to steal wires

Campus Estate Management Summer 2016 33


they unknowingly cut through a live wire and electrocute themselves, resulting in severe injury or death. The requirement to protect a building against this kind of activity is paramount, not only in protecting the structural integrity of a property but in preventing harm coming to opportunistic thieves. Installing a Guardian at a property ensures that while restorative work is being done, equipment is left intact and the risk of fatality is minimalised. Community benefit School and University buildings by definition provide a service to the community; when that site is closed, the service does not necessarily have to stop. The onset of anti-social behaviour as a result of vacant buildings can have long-term, negative effects on the surrounding area and wider community. Local authorities have sometimes suffered the brunt of local complaints and negative media in respect of local resources being removed – by repurposing the buildings the blow to the local community is softened and negative feelings are reduced.

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By utilising this empty site as cost-effective housing, the wider community is not only encouraged by the prospect of additional housing, but can see that the building is being lived in – deterring anti-social behaviour and criminal activity. Case in point When Charlestown Primary School, in a deprived area of Salford, was closed in 2011. Salford City Council decided to use this property as a trial run for Property Guardians, as part of an ongoing re-evaluation of its education protection regime. Situated in a high crime area, and a potential magnet for break-ins, vandalism and degradation of the asset, this property was a perfect candidate for the trial. An enthusiastic team of Ad Hoc Guardians was recruited, placed within the visible and vulnerable parts of the property to highlight occupation of the building as a deterrence to criminal activities. Guardians have been responsible for preventing numerous theft and break in attempts as well as identifying various maintenance issues that could have caused serious damage if gone unnoticed. “The scheme has been extremely

Summer 2016 Campus Estate Management

successful, and is now the first measure to be considered when we are planning on closing a property. “Our vacant property budget has been slashed to virtually zero, and the buildings have been kept in a good standard whilst we make decisions about the future of our estate.” Deborah Keelan MSyI Dip, Project Manager (School Security and Premises). Outside the box To summarise, in thinking outside the box, estates and facilities managers can make significant savings by exploring alternative security solutions. In preventing sites from becoming vacant and falling into disrepair the value of the building is maintained, local communities rest easy and financial savings can be redirected into more worthy causes. It really is a case of prevention is better than cure when it comes to securing largescale assets or small units – and with the positive spin-off where folk get a home at a fraction of the price pegged by the commercial market. n For more information please visit www.adhocproperty.co.uk


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CONFERENCE 36 Summer 2016 Campus Estate Management


AUE Conference 2015 This year’s Association of University Engineers (AUE) Conference is heading to London, to be held at Brunel University between Wednesday 7th and Friday 9th September.

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he association promotes and supports Higher Education Estates professional staff within all engineering functions, from design, operation, maintenance and projects, to facilities, energy and sustainability. Originally set up in 1970, by a small group of university engineers, the association was started with the vision of creating a “networked union of likeminded people”. Primarily to help engineers resolve challenges, to share knowledge between institutions and to promote training and career development among university engineers, the association has held their annual conference every year since the inaugural conference at Salford University in 1971. Keith Sims, AUE Chair and Maintenance Engineer at Cardiff University Estates Division says: “This is where we really come into our own at our annual conference. Having the opportunity to network with fellow AUE members; to share experiences and solutions; to discuss what worked, what didn’t; to get ideas from suppliers; to take advice from speakers and other specialist topic leaders. It is a massive opportunity for you to help deliver in your role, gain valuable information

to take back to your own institutions and therefore create added support and technical expertise for your own institutions.” The conference provides opportunities to learn from a wide variety of speakers across different topics, from within and outside of the sector. Speakers provide honest accounts of approaches they have tried, including what worked and what didn’t work, which you can learn from and take back to your institution to help in your day-to-day role. John O’Keeffe the Conference Host and Assistant Director of Maintenance at Brunel is particularly looking forward to the conference. “This year our University is celebrating 50 years of world class teaching and research and it feels so appropriate to have engineers of all types and levels of experience, focussing on the next generation of challenges for our estates.” This year’s theme is ‘The Digital Estate’ and the programme includes speakers from Sitechnics, NDA Consulting, BSRIA, Socomec, Honeywell and an interesting motivational speaker – Matthew Brown – The Productivity Ninja! The conference content also contributes to members’ Continuing Professional Development (CPD) which

is a requirement of many respective professional bodies. There are many networking opportunities available throughout the course of the conference, where attendees will be able to catch up with colleagues from other institutions and meet some new faces too. On Wednesday afternoon, the conference provides delegates with the chance to look at engineering from days gone by with excursions to a Battle of Britain Bunker, the Brooklands Museum and the RAF Museum. Two conference dinners are also arranged to take place, with the Informal Dinner held on-site at the university and the conference Gala Dinner taking place at the home of English rugby, Twickenham. Often it is the chance meetings and discussions at these social occasions which act as a catalyst for further engagement after the conference – there is always a huge volume of follow up correspondence and meetings between members. A 50-stand exhibition will also be taking place, where companies will be promoting current products and services which could further benefit institutions. Feedback from last year’s conference, at the University g of South Wales, showed that 100% of

Campus Estate Management Summer 2016 37


attendees thought that the suppliers at the exhibition were of some relevance or very relevant to them. Whilst not every exhibitor may be relevant to all immediate requirements, there will be someone there who attendees will want to follow up with post conference. We’d like to thank all supporters of this year’s conference, with a special note of thanks for the two main sponsors – Severn Trent and Thorlux Lighting. Severn Trent has 4.3 million homes and businesses across the Midlands and mid-Wales that rely on them to provide clean water and take their waste water away (www. stwater.co.uk). Thorlux Lighting are designers, manufacturers and suppliers of professional lighting systems (www. thorlux.co.uk). For further details on potential opportunities, please contact the conference organisers at: aue@ assuredevents.com. The conference is open to university engineers, including AUE members and non-members alike. Full conference packages, which include all plenary sessions, attendance at both conference dinners, lunch and refreshment breaks, and accommodation, are available at £365 for members and £385 for nonmembers. Retired member and partner packages are also available. To register, and for more information on the event, visit: www.eventforce.net/aue2016. As well as the main conference, the association has recently introduced subsidised workshops on specifically focused topics. The first of these courses was centred on Gas Safety and ran across a number of different locations across the country. Feedback from the courses has been extremely positive, and the association are looking to run the next set of workshops in the autumn. Further details are available at www.eventsforce.net/aueacademy. Whether you are a returning member or someone new who hasn’t attended the conference before, we looking forward to seeing you in London in September! n For further information visit www. aue.ac.uk

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Summer 2016 Campus Estate Management

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REMOTE MONOTORING 40

Smart solutions University of Wolverhampton takes control of remote teams with SmartTask

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he University of Wolverhampton has adopted an advanced employee scheduling and remote workforce management solution to gain effective visibility and control across its campus operations and estate management. Skillweb’s SmartTask is being used across the University’s reception desk, security, caretaking and cleaning teams to provide rota planning, proof of attendance, performance reporting and electronic auditing. As a result, the software system is helping performance manage staff and improve employee accountability across three main campus sites. “SmartTask is helping us take control of our remote teams, making

sure they are operating safely in accordance with our precise operational requirements,” Explains Sandy Shaw, Campus Operations Manager, Estates and Facilities. “As a result, we are delivering higher levels of compliant service by making the most of our FM teams, while streamlining administrative and management processes to target cost, time and resource efficiencies.” RECEPTION DESKS The University initially selected SmartTask to overcome the scheduling difficulties it faced for its communications rota, which had been expanded to incorporate five reception desks, four of which were

Summer 2016 Campus Estate Management

new, and a central switch room. The staff planning of employees had to factor in a wide range of working constraints including Morning or Afternoon shifts only, split weeks and restrictions based on health reasons. With such complex parameters, it quickly became clear that it was not possible to schedule the team using a paper-based, manual process. SmartTask’s Intelligent Rostering now effectively schedules the 19-strong team in the most efficient manner, using a unique workflow algorithm to identify suitable staff based on availability, holidays, historical shift patterns and exact job requirements. Rosters are provided the Thursday before either via email


or through the MySmartTask app, which staff can download to their personal smartphones. Meanwhile, the University is able to use the system to monitor proof of attendance to quickly identify and address any issues at each location, with real-time visibility of any missed shifts or staffing shortages. While trialling SmartTask, it quickly became clear that the system could support a wide range of applications across the University’s campus operations and estate management. Taking advantage of the flexibility of the system, the University has been able to implement a phased roll-out to caretaking, security and cleaning teams in-line with resource, time and funding availability within the central facilities team. CARETAKING

only simplifying the process, removing any mistakes and inaccuracies, but also simplifying the student appeals process. Not only is SmartTask streamlining the halls auditing, but also simplifying the appeals process when students challenge any charges for damage. Students have up to five years to contest a financial penalty, which previously created a significant administrative burden in terms of time, cost and storage space. With SmartTask, all information is stored electronically and can be accessed in seconds with the appropriate audit trail and supporting images. As a result, The University is reducing the number of false challenges, while reducing pressure on the central student office. The caretakers are also responsible for undertaking weekly checks on all public spaces within the halls of residence including kitchens, storage areas, corridors and car parks. Around 50 arears are currently monitored, so it is now possible to use SmartTask to confirm when a check has taken place and complete an electronic form to raise any issue. CLEANING A

A team of 30 caretakers are coordinated from a central student office to ensure that 1,400 rooms at all halls of residences are inspected before and after occupation, replacing a manual paper-based system. The caretakers use electronic forms on SmartTask-enabled smartphones to record any damage or faults, using the smartphone’s camera to capture supporting images, as well as scan an RFID tag to provide proof that the inspection has taken place. This is not

team of 16 in-house day cleaners use NFC-enabled smartphones to confirm attendance, scanning start and end

times using personal log-in cards. This helps to quickly identify any missed shifts, so alternative arrangements can be made, while providing an accurate record of working hours for operational reporting and payroll. Using the smartphones to access SmartTask, cleaners can then view an electronic list of their work schedule. RFID tags have been installed at 180 toilet facilities across three campuses, with plans to roll-out to a further 200. Cleaners simply have to scan the smartphone over the tags at each location to register the completion of work, so the central facilities team has immediate visibility of progress and identify any areas of underperformance. Meanwhile, supervisors are using electronic forms via SmartTask to undertake work audits and a number of checks. This includes chemical checks at all store rooms in line with Control of Substances Hazardous to Health (COSHH) regulations. The COSHH risk assessment is required by law for the possession or use of hazardous chemicals, which must be completed before work begins and prior to a chemical being brought into a university. SmartTask is enabling the capture and storage of critical information electronically, replacing an inefficient paper-based systems and providing immediate access to historical data. SECURITY Elsewhere, the University’s security team is currently using SmartTask to simplify its reporting processes. Supervisors and officers are using electronic forms for a range of audits, such as car parks and other public areas, along with equipment checks. In particular, officers are required to inspect defibrillators as part of health and safety regulations, so RFID tags placed on the equipment are used to monitor legal compliance. An electronicg incident report can also enable

Campus Estate Management Summar 2016 41


parcel is reported missing. This helps the facilities team to locate packages quickly and efficiently helping reduce the admin overhead of proving whether a parcel has been received or not.

officers to notify the appropriate task coordinator of any problem involving a defibrillator with an automated email notification. MAILROOM SmartTask Mailroom University of WolvesAs parcels are received into the university they are scanned into the mailroom using SmartTask POD on a TC55 device from Zebra Technologies. Staff and students collecting parcels sign for them on the device, all this data is uploaded wirelessly to the cloud-based system, providing an electronic audit trail in the event a

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BUSINESS INTELLIGENCE & OPERATIONAL INSIGHT Due to the electronic nature of SmartTask, the central facilities team is able to gain an accurate view of all activity through its advanced reporting capabilities. Therefore, the University is taking advantage of a range of user, financial and executive reports to analyse performance and provide essential information to stakeholders, maintaining complete operational transparency and accountability. Data is also uploaded to other back office systems including billing and payroll, saving time and eliminating mistakes as a result of manual input. Meanwhile, SmartTask is helping put in place consistent management KPI’s as well as providing a means of gathering the data by which they

Summer 2016 Campus Estate Management

can be measured. This is simplifying evidence-based employee performance management, while making it possible compare and contrast different teams by location or service to identify inefficiencies or areas of improvement. Paul Ridden, Managing Director of Skillweb said: “With a diverse range of teams often spread across multiple campuses, universities face a host of facilities and estate management challenges in terms of administration and management. Furthermore, ongoing cost pressures and budget constraints mean it is necessary to maximise the performance of available resources to achieve the highest levels of productivity possible. SmartTask provide facilities and estates managers with the tools they need to performance manage staff and improve employee accountability across the campus.� n A full version of the case study can

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