Campus Estate Management Summer 2019

Page 1

Summer 2019

Campus Estate Management Estate and Facilities Management on Campus

New beginnings

INSIDE

College campus opens at Leeds College of Building

02 A SPORTING CHALLENGE 06 INDUSTRY NEWS Collaborative approach to procurement

The latest news and views on campus

20 HOSTED PARKING SOLUTIONS Effective parking management


Desigo – the state-of-the-art building automation system One system for all requirements of an intelligent building

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Summer 2019

Campus Estate Management Estate and Facilities Management on Campus

New beginnings

INSIDE

College campus opens at Leeds College of Building

02 A SPORTING CHALLENGE 06 INDUSTRY NEWS Collaborative approach to procurement

The latest news and views on campus

20 HOSTED PARKING SOLUTIONS Effective parking management

Editor Chris Hewett editorial@mebmedia.co.uk Accounts Jay Kempisty accounts@mebmedia.co.uk Publisher Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Design and Production Hans Verkroost production2@mebmedia.co.uk Campus Estate Management is published 4 times a year by MEB Media Publishing (UK) Ltd 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, Fax: +44 (0)1622 210207 info@mebmedia.co.uk www.mebmedia.co.uk Articles and art may not be reproduced or reprinted without the express written permission of the publisher Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions. Copyright © MEB Media Publishing (UK) Ltd 2019, all rights reserved.

Commentary Welcome to the summer issue of Campus Estate Management. Now our focus turns to summer and our busiest time of the year as the new budget is allocated and implemented, before the students return from vacation. As always, this issue’s Product & Industry News section (starting on page 6) showcases the latest news and views from the industry. Our cover story this month looks at the construction of facilities at Newcastle University, which is being achieved through a collaborative approach to procurement and delivery, as Paul Gouland, Marketing Director at Clugston Construction explains (see page 2). Next, accessibility, responsiveness and fairness are the cornerstones for the effective management of university parking (see page 20)? John Hardman, Product Marketing Manager at dormakaba, discusses the latest innovations in access control technology and the benefits for educational facilities (see page 24). In an increasingly digital

world, it is tempting to think of the traditional university campus being outdated and potentially redundant. However, research among students and universities has shown that the reverse is true (see page 28). Elsewhere, Steve Nurdin, marketing manager at Cannon Hygiene, explains how universities can take control of their water use thereby improving sustainability and reducing cost (see page 32). Finally, Huddersfield University and the universities of Northampton and Leicester were among the winners at the 2019 AUDE Awards which took place on 16th April 2019 at the annual AUDE conference, this year held in the Great Hall at Lancaster University (see page 36). Chris Hewett, Editor

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Contents 02 Cover Story – A sporting challenge Collaborative approach to procurement and delivery 06 Product & Industry News The latest news and views on campus 20 Hosted parking solutions Effective parking management

24 The future of access control Latest innovations in access control technology 28 Past or present? Are university campuses a thing of the past? 32 First class water management Take control of your water use. 36 AUDE Awards 2019 Huddersfield University win AUDE Award for Team of the Year

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DESIGN AND BUILD

A sporting challenge Framework collaboration leads to increased value and certainty of delivery

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haracterised by highly serviced buildings that are architecturally unique, the construction of the latest addition to facilities at Newcastle University is being achieved through a collaborative approach to procurement and delivery, as Paul Gouland, Marketing Director at Clugston Construction explains. In recent years it has become increasingly popular amongst higher education establishments to use frameworks to deliver their capital estates and maintenance needs. So,

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naturally, when Newcastle University put plans in place to construct two new facilities at its Richardson Road site, at the northern edge of their main City Centre site, North Eastern Universities Purchasing Consortium (NEUPC) provided the perfect platform to do so. Established via NEUPC to deliver a broad range of capital works for the five North East Universities, Newcastle, Northumbria, Durham, Sunderland and Teesside, the framework provides the opportunity to put together the design team and contractor at a very early stage, thereby improving project outcomes.

Such frameworks are centred on encouraging collaboration between the client, design team and a committed pool of contractors to improve project delivery and cost. Frameworks are also increasingly being used to incentivise contractors to support social value initiatives. With the intended commitment to provide continuity of workload, which frameworks should achieve, public bodies are increasingly looking for its chosen contractors to support local supply chains, as well as learning and skills programmes at universities and colleges.


It is this arrangement, involving Clugston Construction and design teams from Ryder Architecture and GSS Architecture that is being used to deliver the University’s new £40 million teaching and learning facility for the Faculty of Medical Science and a stateof-the-art £25 million sports centre. As a university firmly established amongst the leading sporting institutions in the UK – following a milestone third consecutive top 10 BUCS (British University and Colleges Sport) ranking in 2018 – Newcastle University required a facility that would reflect its sporting excellence. In order to deliver this facility, it turned to the highlyexperience Clugston Construction team to deliver the vision. Bringing together spaces for academic learning, research and general student leisure within one state-of-the-art fourstorey building, the sports facility is a centre of excellence in sports science and body conditioning, providing high-tech physiology and analysis laboratories, a gait track, body pod and an environmental analysis suite within one facility. While new modern multi-purpose studios, squash courts, a fitness gym and a central eight court sports hall are also provided for Newcastle University students. These are supported by spectator viewing areas and

a large break out space, creating a main social hub at the building’s entrance. Designed by Ryder Architecture to resemble an elegant, lightweight modern box, the building superstructure consists of a steel frame with pre-cast concrete permanent shutters and an in-situ structural topping, incorporating a number of innovative construction techniques to deliver an iconic and visually appealing design. Steel beams are designed to act compositely with the concrete floors to improve efficiency and minimise beam depths. Suspended floor slabs in certain areas are intended to ensure that vibration requirements are achieved for floors subject to dynamic activities. With the early engagement of Clugston and their supply chain, issues of buildability and deriving best value were constantly reviewed during the design development stage, a process that continues during the onsite phase. An exact science Demand for high-quality, specialised teaching and study buildings remains strong across universities throughout the UK, and is only expected to grow over the coming years, as competition between

academic institutions intensifies. Newcastle University’s state-of-theart learning and teaching centre epitomises this shift towards building more specialised academic facilities. Procured through the NEUPC Framework, the scheme has championed a policy of collaboration throughout the project lifecycle. Also forming part of the re-development of the Richardson Road site, the new-build 9,000m2 six-storey Faculty of Medical Science building is also being delivered by a team who were brought together early in the life of the scheme. The design team assembled by Clugston Construction, and jointly led with lead consultant GSS Architecture, went from RIBA Stage 1 in January 2018 to Stage 4 by August 2018, an achievement that demonstrates what can be achieved when working in a truly collaborative environment with all stakeholders. Forming part of a major £500 million re-development of the Newcastle University campus – designed to deliver an outstanding student experience and an excellent environment for students’ learning, teaching and research – the new build learning hub will provide teaching and learning facilities for sport and

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exercise science, human nutrition, the School of Psychology, as well as specialist facilities for the School of Medical Education, once the building opens in January 2020. With the Faculty in the process of diversifying its undergraduate provision and increasing student numbers, both in undergraduate and postgraduate taught programmes, it was imperative that the new develop would incorporate a wide variety of spaces for both teaching and research. The brand new six-storey building, therefore, will feature a lecture theatre for 300 students, social learning spaces, seminar rooms, clinical suites, and academic and postgraduate offices. Due to open in January 2020, the learning hub will provide teaching and learning facilities for the School of Sport, Exercise and Nutritional Science, the School of Psychology and the School of Medical Education. The collaborative approach adopted by the University, which the framework encourages, has enabled all parties to contribute to developing these two schemes from a very early stage, ensuring

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key challenges such as delivering two adjacent projects on a very tight city centre campus could be overcome. The future of education Despite the increase in tuition fees, demand for higher education continues to rise. In fact, new research from the Higher Education Policy Institute (HEPI) suggests that around 300,000 new places will be required at universities by 2030 in order to keep pace with the expected growth in demand for degrees, as well as a boom in the number of 18-year-olds in England. Add to that, the fact that the number of overseas students applying to UK universities has risen beyond 100,000 for the first time this year, according to UCAS figures, the growing requirement for a new generation of academic facilities becomes clear. In a bid to attract a new wave of students, both domestic, and perhaps more importantly, internationally, the top UK universities continue to invest in long-term campus development programmes. And with student enrolment expected to continue to grow, it is perhaps unsurprising that many modern

universities are turning to leading frameworks, such as the NEUPC, to update their academic buildings, leisure facilities and, indeed, student accommodation to remain competitive. n For more information please visit www.clugston.co.uk

Paul Goland


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INDUSTRY NEWS 6

College campus officially opened in Leeds

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eeds College of Building expanded their estates portfolio as they officially opened phase two of the South Bank Campus, a £13-million development. Representatives from Leeds College of Building, West Yorkshire Combined Authority, Leeds City Region Enterprise Partnership (the LEP), Clugston Construction, and the Lord Mayor of Leeds attended the opening ceremony. Leeds College of Building, the UK’s only specialist further education construction college, received an £11.9m investment from the Leeds City Region Enterprise Partnership (the LEP), delivered in partnership with the West Yorkshire Combined Authority, through the Leeds City Region Growth Deal - a £1 billion package of government investment to accelerate growth and create jobs across Leeds City Region. Designed by Fuse, this phase-two development sits in a prominent position alongside the existing College building (also designed by Fuse and opened in 2015 between Cudbear Street and Black Bull Street). The new state-of-the-art 5,200 square metre, four-storey building boasts a range of classrooms, workshops and a dynamic central atrium, which acts as the building’s main communal and circulation space. A large proportion of Leeds College of Building’s 6,000 students will attend the two South Bank sites, with the remainder using the College’s North Street Campus (which benefitted from £1-million of the funding for refurbishment and the relocation of one of the largest Painting & Decorating training facilities of its kind in the UK). Speeches were given by Derek Whitehead, Leeds College of Building Principal, Roger Marsh OBE, Chair of the Leeds City Region Enterprise Partnership (the LEP) and Julie Evans, Chair of the Board of Governors at the College. The Lord Mayor of Leeds, Councillor Eileen Taylor, then cut the ribbon at the ceremony and spent time meeting staff, students, and guests. Roger Marsh OBE, Chair of the LEP, said: “The Leeds City Region is proud to host the UK’s only specialist further education construction college. The new campus, right here in the heart of the regenerated South Bank area, is one of our biggest educational assets and will help to address the skills gap that exists in the industry. “We talk about creating a city region where young people can thrive and achieve their dreams and here, we have a shining example of how we’re laying the foundations for future economic growth that will benefit the whole of Leeds City Region.” Cllr Judith Blake, Leader of Leeds City Council and West Yorkshire Combined Authority board member, said: “It is fantastic news that phase two of the Leeds College of Building South Bank Campus redevelopment is now officially open. We want to ensure that the facilities for students in Leeds are of the highest possible standard. This new campus certainly meets these criteria and will offer a wonderful environment in which students can learn the skills they need to prosper in the construction industry.” Minister for the Northern Powerhouse and Local Growth, Jake Berry, said: “This government is committed to boosting economic growth across the whole of the Northern Powerhouse, connecting places and building an economy which is fit for the future. “That is why we have provided £11.9m through the Local Growth

Summer 2019 CAMPUS

Fund to support the Leeds College of Building’s South Bank Campus. The project will provide a 5,200m2 world class, stateof-the-art training facility where students can progress from entry level to degree level, helping to meet the skills gap and needs of the construction industry.” Derek Whitehead, Principal at Leeds College of Building, explained: “We’re delighted to officially open phase 2 of the newly named South Bank Campus. The building will be the new home for a range of traditional courses, including mechanical and electrical, plumbing and heating programmes, as well as enabling us to provide more training in the ever-expanding area of BIM technology. The building will also offer purpose-designed classrooms for the College’s Higher Education courses.” Mike Harris, Director at Fuse added: “It’s four years since phase one of the South Bank campus opened and it has quickly become a prominent South Bank landmark. This new building complements this perfectly, featuring materials and an architectural language, which also echo the area’s industrial heritage. It’s another highly sustainable building, with a BREEAM Excellent rating.” n For further information please visit www.lcb.ac.uk


Goldsmith Street synopsis The office renovation at Nottingham Trent University’s city campus demonstrates how architecture can generate flexible and exciting spaces for working. Delivering the £4m, four-storey global lounge at 23 Goldsmith Street, Nottingham and Londonbased CPMG Architects has breathed new life into the derelict land, creating modern student areas, purpose-built meeting rooms and open plan offices. How do the developed offices cater for the balance of work and study? And how has CPMG used interior design and architecture to help achieve this? One of the key challenges of the development was to create an environment for international and UK students and staff to work, host events, learn and study all within the same building. This case study explains how CPMG used its experience and knowledge to reinvent the four-storey building to promote internationalism for the student body. How did CPMG incorporate light, space and colour to create an appealing learning and working environment? And has this created the desired, attractive setting for the students and staff of Nottingham Trent University. n

For further information, visit www.cpmg-architects.com

University of London launches zero carbon estates handbook The University of London has released the first version of the Zero Carbon Estates Handbook. The document is the first version of a guide to help Universities across the UK and Ireland to achieve Net Zero Operational Carbon on their estates. The handbook draws together all the information that was crowdsourced when the University of London hosted over 200 sustainability professionals, architects, designers and leading zero carbon thinkers at the Zero Carbon Challenge event at Senate House last year. The handbook offers an open source suite of documents to anyone looking to drive down carbon in the built environment. It includes: - The Low Carbon Building Design Guide, which collates all the interventions that were suggested during the event and applies them to their relevant building types. - The University of London’s proposed Zero Carbon Strategy. - The Zero Carbon Yellow Pages: The contact details and information of all the leading Zero Carbon companies who attended the event in October. - The Net Present Value Calculator: A tool designed to help build the business case for going zero carbon. The document is intended to be the first iteration of many which will be developed through future events. To facilitate this the team at the University of London have created the Zero Carbon Universities Coalition, which aims to bring higher education professionals together with designers, architects and zero carbon leaders from all sectors and industries to share knowledge, best practice and overcome the challenges to achieving zero carbon together. They are already working on plans for a follow-up event. “It’s been amazing to see the energy and enthusiasm there is for tackling the climate crisis through the built environment. We’re

really excited to push the conversation forward and drive the Higher Education sector forward to be a leader in decarbonisation” – Matt Wilkinson, Sustainability Manager University of London. n For further information, please email Sustainability@london.ac.uk.

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Hammering home the need for sophisticated student accommodation

With the standard repetitive fixtures and fittings no longer ticking the box for student accommodation design, Maxwell Green Design Ltd enlisted the help of Forbo Flooring Systems to breathe a new lease of life into the communal areas of iQ Student Accommodation’s new property in Hammersmith, London. When iQ Student Accommodation obtained the building, it realised very quickly that the communal spaces were tired, dated and very uninspiring. As such, it approached Maxwell Green Design Ltd for its interior expertise. The result is a contemporary and fun interior that will satisfy the sophisticated needs of today’s students for a long time – so much so, that it went on to be awarded the Highly Commended status in the Fly Forbo 2018/19 competition. Lisa Green, Director of Maxwell Green Design Ltd, commented: “The student accommodation market is very different to how it was 10 years ago, with the old design model of plain and simple furniture and floor coverings that exude little character, no longer suitable for the students of today. Instead, they crave designs that reflect societal and even geographical trends. Therefore, when it came to designing iQ’s new building, we took inspiration from this very cosmopolitan region of London. “Within the communal area, there were many different spaces, such as a games room, study area and even a cinema room, which all required their own identity, yet needed to be connected seamlessly. While we were able to add personality to each room with furniture, wall coverings and soft furnishings, we wanted to do something striking with the floor, so it didn’t just become a backdrop. As such, within the main Atrium space, we specified Forbo’s Tessera Layout and Outline carpet tiles in a plank format. With this choice, we were able to create a bold, monochrome striped design that would lead the eye naturally through the space and to the

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various study and break out areas, while complementing the neon colour pops used throughout.” The Tessera Layout and Outline carpet tiles were chosen in the contemporary Mono and Frosting colourways to create maximum impact when people first enter the space. Thanks to the plank format (100 x 25cm) of this range, the possibilities for designers to create stunning flooring schemes is endless. Lisa continued: “Within the screen room we required a softer aesthetic, so we decided to opt for a different floor covering. We chose Forbo’s Flotex Concrete planks as the velvety texture provided a comfortable feel underfoot, while being durable enough to cope with food and drink spillages. We chose four different shades, Cloud, Smoke, Storm and Thunder, which were then combined to provide a contemporary twist on the traditional herringbone design. Although at the beginning iQ was nervous about the ‘concrete’ effect, they were delighted with the end result.” Forbo’s Flotex flocked floor covering is the only product available on the market that combines the appeal of a textile floor covering, with the practical and hygienic advantages of a resilient – making it perfect for very busy locations, like the screen room on this project. It is also available in a wide range of existing colours, designs, and formats including sheet, tile and plank, or designers can have their own pattern – or logo – printed onto the surface for a completely unique aesthetic. Lisa concluded: “We have used Forbo and its floor coverings on many projects before and it never fails to deliver, with regards to its wide portfolio of products and helpful, quick service. Time was critical on this project, as the refurbishment needed to be completed by September ahead of the students moving into the building and Forbo made it easy for us to design the flooring scheme, by supplying samples quickly and efficiently. What’s more, as the products are also quick to install, we were able to complete the project on time. And it’s not just me that is absolutely delighted with the result; iQ and all of the students are thrilled with the new interior, with the various amenities being used very frequently.” n For further information visit www.forbo-flooring.co.uk/education


Bosch Commercial and Industrial Heating Solutions for education facilities


From 40 keys per employee to a single, programmable, battery-powered key, thanks to CLIQ® wireless access control One French town just north of Paris faced familiar key management challenges. Each person in their Municipal Technical Centre had to carry approximately forty physical keys. If a single key was lost or stolen, for even one door, all compromised cylinders had to be changed. To prevent unauthorized access, all the keys had to be replaced, too — at great expense. Key duplication costs were mounting. “One lost key cost from €3,000 to €4,000 for changing cylinders and replacing the keys,” explains Fabrice Girard, Territorial Technician at the Villiers-le-Bel Municipal Technical Centre. To fix their expensive lost key problem, Villiers-le-Bel city administrators chose to combine ABLOY’s mechanical PROTEC2 and CLIQ® electromechanical locking within the same flexible, key-based access control system. Almost 500 CLIQ® wireless cylinders, 850 programmable, battery-powered CLIQ® keys, plus programming devices and wireless CLIQ® padlocks, have been deployed in a multi-year, rolling upgrade programme. Now, with CLIQ®, lost or stolen keys are cancelled instantly using the CLIQ® Web Manager software. The Web Manager works securely inside a standard browser, with no software installation needed. Administrators can program access rights for every CLIQ® key, padlock or cylinder using the Web Manager. They filter access to specific sites and doors according to the precise needs of every city employee. “CLIQ® Web Manager is a very easy and pleasant system to use every day,” says Fabrice Girard.

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Efficient workflows and rollout CLIQ® also saves time for the city’s security team, because staff no longer must return to the Technical Centre to collect the keys for multiple sites. Authorized users carry a single, programmable, battery-powered CLIQ® key, where all their individually tailored access rights are stored. “We wanted a wireless system with reduced maintenance costs and increased safety,” adds Fabrice Girard. “CLIQ® met all these requirements.” The city has already rolled out CLIQ® beyond their Municipal Technical Centre to 10 local schools. Using the CLIQ® Web Manager, security staff can track exactly who has been granted access to every school site — critical for these sensitive premises and to improving overall school safety. Plans are in place to equip Villiers-le-Bel’s 12 remaining schools with CLIQ® within 2 to 3 years, including canteens and boiler rooms. Because CLIQ® can be deployed and scaled flexibly, the city’s dedicated security budget funds this gradual extension of their CLIQ® system. CLIQ® technology is secure, user-friendly and scalable across multiple sites — and already trusted in schools, colleges and universities all over Europe. To learn more about CLIQ® key access control, visit campaigns. assaabloyopeningsolutions.eu/cliq n For further information, please visit https://campaigns.assaabloyopeningsolutions.eu/cliq


Interior design specialist transforms sports hall into student study zone at Hartpury University Hartpury University has had its old indoor sports hall converted into a student social study zone to encourage interaction and creativity. The Gloucestershire based university and college, which specialises in agriculture, animal, equine, sports and veterinary nursing, had wanted to transform its old sports hall into a thriving collaborative environment for some time and brought in interior design specialists, Cobus, to carry out the challenging renovation. The family-run firm, which has been installing learning spaces to suit different educational environments for over 40 years, was tasked with creating a modern, design-led area, that moved away from the traditional corporate design. To achieve this, Cobus installed a range of colourful Fatboy beanbags, Interstuhl stools and Senator Trillipse chairs across the large area, ensuring a social atmosphere would be fostered amongst the students. The project threw up a few challenges, however, with the team tasked at completing the audacious project in just two days with a set budget. Lloyd Coldrick, Managing Director at Cobus, which is also based in Gloucestershire, said: “Although the staff at the college were happy with the end result, we quickly discovered they had a very tight timescale, so had to work quickly and efficiently. We

continued to work closely with our suppliers in order to ensure that all the furniture was correct and fitted the space. Despite the narrow timescale, we were dedicated to sticking to our usual working method: we never go back once we’ve committed to a design idea”. “Overall, we particularly enjoyed working on the student study zone and are pleased that the students and staff at the university were happy with the finished result.” n

For further information please visit www.cobus-spaces.com

Getting the toilets right gives best value for everyone in education Best value of available school resources can be enhanced by heading to the toilet. So claims Closomat, Britain’s leading provider of accessible hygiene. The claim follows National Education Union research indicating the number of children with special needs has increased by more than 1/3 in less than five years, up to 320,00. Further, research shows £11m/ 1million hours each year is spent by teachers cleaning up children after they’ve used school toilets, just in primary schools. The Government has allocated £7.4b to maintain & improve school buildings since 2015. In the past six months, it has allocated a further £400m for what it terms ‘small capital projects’ and specifically itemised toilets under that heading. Elaborates Robin Tuffley, Closomat marketing manager, “Evidence shows that lack of suitable toilet facilities impacts on the health & wellbeing of pupils and staff. It affects pupils’ ability to learn. Suitable toilets, that children feel happy to use, can help achieve better value and use of resources. With the ever growing number of children with special needs, toilets that enable them to develop basic life skills, and be clean, are more important than ever. “Equally, ensuring that appropriate facilities, such as hygiene rooms, are in place for dealing with the whole range of toileting issues- from helping pupils with special needs through to cleaning after accidents- has a positive impact on people and resources.

The Department for Education’s own guidelines say it is better to have fewer, but better equipped toilets.” Closomat has produced a white paper to help schools get it right. ‘Considerations & Specification of Assisted Accessible Toilet Facilities in Educational Buildings’ in one place covers the key elements of the revised Building Bulletin 104, and BS8300:2018. It enables specifiers to easily cross-reference their specifications and designs to ensure appropriate compliance on accessibility and special needs. In addition, Closomat offers an innovative project management service, whereby it can survey, provide design advice, supply, install, and commission assisted accessible WCs, hygiene rooms and Changing Places, to ensure anyone using the school who has special needs, or who supports someone with needs, has an appropriate space, with appropriate equipment, to enable dignified, independent, hygienic and safe intimate hygiene. Closomat is believed to be the only specialist provider of assisted toilet solutions that is fully CDM compliant. Its credentials, amassed over almost 60 years of meeting the toilet needs of disabled people, include accessible toilet provision at educational establishments as diverse as Rose Hill Primary School Stockport, North East Campus Dundee, Kingsweston School Bristol, a raft of Cornwall mainstream schools, to Cambridge University. n

For further information please visit www.closomat.co.uk

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Scott Brownrigg designed bio-hub at Cambridge Science Park completes

A new Bio-Hub at Cambridge Science Park designed by global practice Scott Brownrigg, has completed. The £65 million scheme incorporates a group of exemplary buildings – plots 22, 25 and 26, which reinforce Cambridge Science Park’s status as not only the oldest park of its type within the UK but also as a world-leading technology and science centre. Designed for clients Trinity College Cambridge and Tsinghua University Holdings (TUS Park UK), via project developers Bidwells, the objective was to reinvigorate the park with a group of new buildings to attract the best in science and technology research, as well as development clients. Masterminded by Trinity College Cambridge, the wider £200 million investment into the park by Tsinghua University Holdings was lauded by the Prime Minister Teresa May in 2018. The cluster of 21st century science buildings that form the BioHub provide a catalyst for further Park rejuvenation and set the standard for future developments within the Park, as well as the surrounding area. “The Bio-Hub offers opportunities for flexible work and research space to over 2000 scientists. Positioned on the southern fringes, plot 25 incorporates Scott Brownrigg’s ‘Flexlab’ design, a methodology that puts future adaptability at its core, with ‘plug and play’ laboratory furniture to suit any layout.” [Ross McWatt, Associate, Scott Brownrigg] 2-FM-MT009_01 All three buildings are designed for high technology tenants and use a highly adaptable design that allows for multiple occupants per floor and flexibility between laboratory and office space to suit a tenant’s capacity and ongoing needs. Plot 25 (The Bio Innovation Centre) hosts 28 individual flexible

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laboratories with dedicated write up rooms, and large open plan biology and chemistry spaces, with state-of-the art support facilities including fume cupboards and piped gases by centralised distribution. The reception area in Plot 25 leads into an open café space where conversations and collaborations will take place. It stands out with a perforated black metal ceiling, giving it both a feeling of elevated height and helping to distinguish it as a focal, communal space within the building. The plots are wrapped within elegant façades, with rhythmic curtain walling details and feature chamfered bays at key corners. “The Bio-Hub is a very exciting project to be involved in. The expectation and what we achieved was a series of high quality landmark buildings which set a new standard in the Park’s built environment, meeting the British Council for Offices and BREEAM Excellent standards, making it incredibly efficient at 89.5% NIA:GIA. We were also delighted with the design achieved, with it being both striking and contemporary, having angular lines reflected by a façade cladding of glass and with metallic panels and fins for solar shading – this involved many meetings and detailed options to achieve this look. We feel the real lasting success of the project was the incredible working relationship of the team. Everyone was completely on board from day one, which made the whole project journey incredibly effective in overcoming any challenges” [John Pearson, Associate, Project Management, Bidwells] With the Bio Hub now complete, tenants are moving into the new buildings straight away. n For more information, please visit www.scottbrownrigg.com


Self-Service Charging Lockers The Diplomat™ range of self-service charging lockers securely store and safely charge laptops, netbooks or tablets in individual user bays. The Diplomat™ LMS provides students and teachers with individual access to securely stored and charged laptops netbooks or tablets using our intelligent access control system, which links directly into your existing Library Management System. The locker enables librarians to track and monitor equipment use and save resources, whilst providing students with greater freedom and an improved user experience. Students take ownership of the loaned device which leads to reduced damage and loss of equipment.

Functionality • Individual access, allocation and deployment of securely stored and safely charged laptops or tablets • Simultaneous charging of all devices • Always loans the best charged device • Provides 24/7 access to IT equipment • Students can be identified by RFID, barcode, magnetic stripe or biometrics • 19” touchscreen user interface - fully customisable • Unlimited number of lockers can be deployed • Network compatible for Data Transfer (optional)

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Bureau veritas provides school of thought on asbestos and electrical safety With the end of the summer term fast-approaching, Bureau Veritas is advising schools to kick off their annual holiday maintenance programmes with a focus on asbestos management and electrical safety. Latest research shows that over 80% of schools across the UK have reported asbestos present in their buildings, with over seven million children at risk of exposure1. During the period 2006-2016, more than £10million in compensation was awarded to former pupils and members of staff exposed to asbestos in schools in England and Wales2. In March 2018, the Department for Education introduced the Asbestos Management Assurance Process (AMAP), with the aim of collecting data on asbestos management in schools to ensure compliance with Health & Safety at Work Act 1974 and Control of Asbestos Regulations 2012. At present, almost a quarter of schools in the UK have failed to inform the government of how much asbestos they have present in their buildings and how they are managing the risk3. Meanwhile, when it comes to electrical safety, schools are required to carry out routine checks on fixed electrical installations every six months and formal fixed electrical testing every five years. If there is a swimming pool on site, formal inspection and testing must be done every 12 months. Michael Kenyon, Technical Manager at Bureau Veritas, said: “Over the summer holidays many schools, colleges and universities will be embarking on their annual maintenance programmes. With an obligation to ensure that premises are safe for staff, pupils and visitors, our advice this summer is

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to pay particular attention to asbestos and electrical safety – ensuring robust checks and procedures are in place for effective management. “In recent years, asbestos related deaths have increased significantly from an average of three per year during the 1980s to an average of 17 per year4. And given the government’s tougher stance on compliance, a lack of reporting suggests that many in the education sector may be unaware of their obligations in regards to asbestos management. “Similarly, neglecting fixed electrical testing not only puts students, staff and visitors at risk in terms of their safety, but educational establishments could also face a hefty fine for failing to comply with Health & Safety at Work Act (1974) and Electricity at Work Regulations (1989). It is therefore imperative schools are doing everything they can in terms of electrical safety and to control and eradicate the serious risk posed by asbestos exposure.” Bureau Veritas offers a comprehensive range of services to help businesses and organisations, including schools, in achieving and maintaining asbestos control and electrical safety compliance. This includes electrical testing, building surveys, annual reinspections, project management of asbestos remediation, site risk assessments, air monitoring, four stage clearance air testing, laboratory sample analysis – all of which can be undertaken within the school holidays. n For more information, please visit www.bureauveritas.co.uk


Royal water quality

A leading independent school has improved its water quality yet significantly reduced its costs by introducing two innovative new products from Next Filtration. Set in 200 acres of Suffolk countryside overlooking the River Stour, near Ipswich, the Royal Hospital School’s Reverse Osmosis (RO) system was proving insufficient and expensive to operate, as Facilities Manager, Nigel Griffiths, explains: “The borehole water is naturally hard and high in iron, so needs treatment, but the existing reverse osmosis plant was not only inadequate for the task, but its energy and maintenance costs were unacceptable”. Griffiths says that maintenance was required on the site’s filters sometimes up to three times per day, yet despite this, they eventually had to be replaced (at a cost of £6,000). The RO plant was also only just achieving a flow rate sufficient to sustain the water tower, reaching 8m3/hour at best – with a borehole pump running 24/7 at an annual cost of £2500. In addition to the time-consuming maintenance and running costs, it was the loss of the water due to the RO system’s reject function that Griffiths said ‘really grieved him’. Originally founded in Greenwich, London in 1712, the Royal Hospital School was also being hit by an annual electricity bill for the RO plant of £2,000, so the search for a superior system began. After taking samples and making a full review of the installation and running costs, bespoke green design engineers Geyser Thermal Energy, working in close conjunction with Next Filtration, were given a 6-month trial to show what they could do to improve the school’s water system. Next Filtration introduced its Next Sand mono-bed media to remove the iron (and also ammonia) from the borehole supply, replacing the existing filters that required regular maintenance. A high-purity Clinoptilolite, Next Sand benefits from a high surface area and micro-porous character that provide a filtration performance of <5 micron, compared to 12 to 15 microns for multimedia. This much higher flow rate provides greater performance for existing vessels, with filtration through the entire media bed depth providing more than double the capacity of

multimedia filtration. It also has a higher dirt holding capacity, so requires less frequent backwashing. For the Royal Hospital School, the lighter weight and lower volume would mean lower capital costs and a longer-lasting product. And because the media is not consumed in the filtration process, a simple periodic backwash keeps the media clean and operating efficiently for five years or more. ‘We are already seeing a very positive difference’ Then, to reduce scale, which had become an additional burden on the school’s Facilities Department, Next Scale Stop was introduced. This product costs nothing to run, and has a beadmedia life of three years. Next Scale Stop doesn’t actually release anything into the water. It simply starts a catalytic process of creating micro crystals of scale, which then continue to attract calcium and magnesium ions, preventing them attaching to pipework and metals as they travel through the water system. No chemicals are added to the water and the media does not leach into the water. “It will take time to see the full effects in the reduction of limescale”, added Nigel Griffiths, “but in some kitchen areas for example, we are already seeing a very positive difference. “Overall, the new system from Next Filtration and Geyser Thermal Energy is proving an excellent buy with a 10-month return on investment. Firstly, we no longer have an inflated electricity bill – and with the addition of a new pump, we are comfortably achieving a flow rate to our water tower of 16-17 m3/hour – about double what we previously had, enabling off-peak electricity use. Everything has a positive knock-on effect, including the noise of the old system that is no more. “Now we have a system than copes with ease – and the maintenance required is almost zero compared to the two to three times per day we had previously. Water quality is further improved yet at the same time we have reduced our costs and gained much greater peace of mind, which is a big achievement”. n For more information, please visit www.nextfiltration.co.uk or www.geyserenergy.co.uk

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Club Car takes to the streets

Club Car is now street legal in every country in the EU. Club Car’s electric utility vehicles offer an attractive alternative to traditional petrol-powered vehicles. For a start there’s no petrol costs – and zero emissions. Club Car’s vehicles have the power to perform numerous campus tasks, from mail delivery to security and maintenance. Want to know more? Contact your Club Car representative today.

STREET LEGAL www.clubcar.com info_esa@clubcar.com (+44) 777 180 5463


Sir Vince Cable marks the topping out of Richmond upon Thames College building ISG celebrated reaching the highest point in the construction of the new campus building at Richmond upon Thames College by hosting a topping out ceremony where Liberal Democrat Party leader and MP for Twickenham, Sir Vince Cable, tightened the final bolt on the steel frame. More than 100 guests from the college, ISG’s supply chain and its associated partners attended the event to mark the completion of the building’s shell and core, bringing the College’s vision to create a world class post-16 centre of excellence closer to realisation. As he addressed the attendees, Sir Vince Cable said: “This outstanding building will turn this college into place of distinction for vocational and educational training and apprenticeships in the region, and I’m really proud to be associated with the project. “We have to make sure the further education sector in the UK is properly supported. Post-school education is not just about universities and having a successful further education sector is absolutely critical to the future of the country. I am delighted that the London Borough of Richmond upon Thames is hosting such a forward-thinking project and I would like to say well done to everybody who has been involved in bringing it to fruition.” Steven McGee from ISG, as well as project partners, including Fusion, Atkins and Faithful+Gould also addressed the delegates on the day, alongside Gerard Toplass from procurement and management services provider, PAGABO, who revealed that the £35 million project has generated more than £53 million of social value in Richmond, including the creation of 10 apprenticeships and 41 new jobs, to date. Steven McGee, managing director of ISG’s UK Construction South division, explained: “A great deal of hard work, creative thinking and collaboration has bought this project to this key milestone. This event marks a significant moment in the delivery of this legacy project for the region, and it’s a moment to pause and

reflect on the strong partnerships and joint endeavor that is bringing this exceptional facility to life.” “The Richmond Building will act as a beacon for the community, attracting the brightest students in the region, and the best talent in FE teaching, and ISG is already playing its part in this vision. Throughout the course of the project, we have engaged with young people in Richmond to drive employment and upskilling opportunities. Our Level 3 Diploma in Professional Construction Practice (PCP), which will be rolled out - in conjunction with the college - from this September. We welcome the engagement from our partners, the college and the local community as we continue to create a positive legacy in Richmond for generations to come.” Robin Ghurbhurun, RuTC’s Chief Executive and Principal added: “The vision is to create a flagship college that will not only benefit Richmond borough residents but also become a major careers hub and community destination for students and employers. Colleges are vital in driving social mobility and providing the skills to boost local and regional economies by providing high quality technical and professional education and training for young people, adults and employers.” n For further information visit www.isgplc.com.

T Gunning re-appointed to Goldsmiths’ framework T Gunning, a Chartered Building Company, has been re-appointed to the framework of Goldmsiths University of London to support the university in the delivery of internal/external refurbishment projects. The company has completed a number of significant projects over the last five years including the complete refurbishment of two floors of the Education Building and the remodelling and refurbishment of the University’s Student Union offices. It has also completed works at the Rutherford Building, the basement of Deptford Town Hall, and the Laurie Grove Baths. Tom Gunning, Managing Director, said he was delighted to have been re-appointed to the framework: “The announcement confirms our expertise and proven track record working in challenging environments, and we look forward to delivering the same high-class standards the university has come to expect.” T Gunning has been previously praised by the University for its ‘outstanding level of professionalism and sensitive attention to detail’. Goldsmiths, University of London, is a public research university in London, England, specialising in the arts, design, humanities, and social sciences. It is a constituent college of the University of London.

n For further information visit www.tgunning.co.uk

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Furniture needs to be tough in any environment

That’s why when we manufacture our furniture, whether its for student accommodation or the classroom, a nursery, primary/secondary school, college or university, we take the time to choose the best materials for the job. Aspen Concepts are a large UK joinery manufacturer and installation company. Our new, purpose-built, joinery factory is centrally located in the Midlands and our nationwide installation teams are all ideally placed to provide any kind of furniture required for education. We don’t have a predefined range of furniture that you choose from a catalogue, this allows us the freedom to manufacture any item to your exact dimensions and requirements. A full bespoke manufacturing service. This doesn’t mean that our products are any more expensive than those from other suppliers, only that we can custom build exactly what you need. You get to choose the design and the colours, making any item of furniture unique to your establishment. If you need assistance with designs or already have an architect designed room layout and predefined scheme for your student accommodation rooms we can help. We also offer a refurbishment service for student accommodation blocks, this means that we can either repair furniture in situ or remove it for repairs, but install an immediate replacement. The refurbished piece is then ready for installation at a later date into another room as a replacement item. Alternatively, if you wish to completely modernise an

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accommodation block with a new design and colour of furniture, we can work our way room by room replacing and redecorating each room. So, whether it’s creating modern interiors for student bedrooms, a warm relaxing environment in a communal area such a library, a restaurant or living area, or perhaps the need for vibrant colours in educational learning zones, Aspen Concepts can draw on a full range of material suppliers in order to provide the ideal finish and design for your needs. We will pre-assemble as much as possible for strength and quality as well as speed on site during installation. Education furniture items we manufacture: • Higher education student accommodation bedroom furniture, wardrobes, study desks • Refurbish service, refit of existing fittings or replacement with new • Library shelving (including movable shelving) • Reduced height nursery cabinets and play stations • IT suites, desks and study areas • Restaurant interiors and servery counters • Trophy and display cabinets • Changing facilities inc Lockers, toilet cubicles and shower cubicles n For further information, visit enquiries@aspenconcepts.co.uk.


Your pupils now speak a different language. Young people live in a multimedia, visually-rich world and they rely on today’s technology for expression, entertainment and communication. By understanding and adapting this technology we can create a new and enriching learning environment to engage and inspire pupils of all ages. Sony Professional has innovative ways for you to connect with your pupils using the tools they know and appreciate. Our commitment to providing cost effective solutions for schools means easier ways to harness Sony technology and evolve the classroom experience for the 21st century.

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Now you can speak the same language as your pupils and provide them with a learning experience like never before. Call Hamish Kennedy on 07824 465472 or Jamie Hanna on 07919 481821 or visit www.pro.sony.eu/education

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PARKING MANAGEMENT

Hosted parking solutions Accessibility, responsiveness and fairness – the cornerstones for effective management of university parking

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ith demand consistently exceeding availability, progressive action is required to deliver the best possible parking arrangements for staff and students. Here, Sharon Silcock and Justin Ben-Nathan of Open Parking interview senior estates and security executives at a number of different universities that are using the latest virtual technologies and hosted solutions to set new standards in campus parking management.

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The provision of fair and sustainable parking for staff, students and visitors poses quite a challenge for both city centre and out of town campus universities. Accessibility and convenience are not only important for the smooth day-to-day operations of a university, but are also vital to meet the expectations of prospective students and to ensure the recruitment and retention of staff is not compromised by restricted parking resources. Far from being a

peripheral or inconsequential factor, effective parking management is now recognised as a key operational priority for all universities regardless of their location or estate composition. For some city centre campuses, parking is restricted purely for staff and authorised visitors, with an array of different permit options and eligibility criteria. For others, it’s more of a question of balancing the respective needs of students, staff and occasional visitors to


ensure parking spaces are allocated fairly at all times and to maximise occupancy of finite parking resources. This might involve both permit and Pay and Display parking provision. Invariably, however, it can be a complex task to ensure fairness and accessibility for everyone while also fulfilling transport sustainability targets and the specific requirements of those members of staff and students with special needs. The University of York, the University of Bristol and the University of Bradford are three universities that highlight the disparate and contrasting nature of parking facilities, pressures and policies. But each of them has adopted a progressive and responsive approach to parking management, taking full advantage of highly versatile and responsive technologies and hosted solutions to simplify permit application and allocation and to minimise abuse of parking resources and campus thoroughfares. “It really is a complex task,” explains Sarah Frankland, the Strategic Programmes Officer in the University of York’s Estates and Campus Services Department. “Delivering the right parking solution

is not a one-off exercise. And ongoing developments within our 500 acre parkland campus is just putting more and more pressure on existing parking areas, as planning restrictions prevent any increase in parking provision for our 16,000 students, 3,800 members of staff. We needed a future-proof and versatile solution to accommodate constantly evolving sustainability policies and eligibility criteria, while also making it easier for people to apply for permits and keeping administration to a minimum.” Frankland and her colleagues have worked closely with public transport providers to maximise the reliability and frequency of buses and to introduce dedicated routes and facilities for cyclists to help reduce the number of vehicles entering the campus and ease some of the parking pinch points. And new technologies have been deployed to improve all areas of parking management. “We’ve now adopted a comprehensive hosted solution with a simple self-serve application process and automated assessment procedures for permits, as well as a new cashless parking option (PaySmarti). The VoucherSmarti

system has also been introduced to simplify the process of allocating parking vouchers for occasional visitors. Significantly each component is fully integrated to provide a high level of automation. The changes we’ve introduced have made a huge difference and the availability of real-time data has proved to be a real benefit for our patrolling Travel and Transport Assistants as they undertake their enforcement duties.” The parking challenges facing the University of Bristol are quite different. Here, just 450 parking spaces spread over 62 car parks around the city centre campus are designated purely for eligible staff. Prioritising, monitoring and policing such limited parking resources has always proved to be difficult and the high level of parking contraventions and the limitations of paper-based permit arrangements simply compounded availability and accessibility issues. “Although we only provide campus parking for eligible staff and disabled bays for both staff and students, the demand for parking spaces is intense and relentless,” says Guy Worrall the university’s Security

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Services Manager (Support). “But the introduction of an automated and much more disciplined and versatile approach is helping us to ensure fairness for everyone at all times. “Our objective is to maximise compliance rather than to penalise, so I’m pleased our new parking management solution has not only increased the availability of parking spaces for legitimate permit holders but has also reduced parking contraventions on the campus by no less than 75%. And the management data provided by the system has provided a wealth of detailed information to help us prioritise resources and constantly review the eligibility criteria for permits.” All permit applications are now easy to submit using a self-serve portal and once uploaded into the permit management system, become available for review and processing by the University’s Administration Team. Eligibility is dependent on a range of factors including distance and duration of public transport options and personal circumstances. Virtual permits are issued for all successful applications and the management database is updated accordingly so that permit validity is easily and

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quickly verified for every vehicle on the campus. Similar steps have been taken by the University of Bradford. Here, though, parking permits for using one of the university’s 6 car parks in the heart of the city are available for both staff and students. Persistent abuse of the parking facilities was a major cause for concern to Simon Duarri, the university’s Head of Facilities. “Unauthorised use of parking spaces compromises fair access to the university and its facilities. So not only did we need a flexible solution that was easier and more convenient for all users, but we also needed more effective and reliable parking enforcement.” The university uses a large number of different permit types from full-time and part-time staff to car share and electric vehicles as well as accessible parking permits for individuals with restrictive health conditions. A virtual and highly automated system has now been introduced to to simplify the processing, issue and enforcement of all types of permit. Significantly, the new system and database is externally hosted so there are no longer any administrative

logjams and all software updates and upgrades are automatic which is providing a far more resilient and flexible approach for Duarri and his team. Temporary parking vouchers are also issued to visitors and contractors working on the campus and senior staff have the option to reserve their own parking bay. The new approach to parking management on the campus will prove particularly beneficial for patients and visitors in the university’s Digital Health Enterprise Zone as each permit can linked to a designated visitor bay and issued on arrival. As these three universities have shown, advanced but proven technologies and a range of hosted solutions are now available to provide effective management of parking resources that takes full account of specific operational priorities and estate management policies. And the move towards greater automation and self-serve functionality is entirely in keeping with the need to maximise convenience and efficiencies while also improving the campus experience of staff and students alike. n For more information visit

www.openparking.co.uk


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CAMPUS SECURITY

The future of access control

Ensuring the safety and security of students and staff is an important and often complicated issue. Here, John Hardman, Product Marketing Manager at dormakaba, discusses the latest innovations in access control technology and the benefits for educational facilities.

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ith college and university campuses increasing in size to accommodate the growing populations of the institutions, keeping students, staff and visitors safe and buildings secure is becoming increasingly complex. This is particularly true for open

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campuses where access by the public is largely unrestricted. Theft and personal safety are among the primary concerns, not only for the teaching buildings but also for student accommodation where the value of students’ possessions mean that a robust solution is required. Restricting access to certain

areas of the building also has a role in ensuring safety. For example, laboratories and practical areas may contain equipment and materials that would be dangerous to unauthorised persons. To meet these requirements without unnecessarily hindering movement around the campus and buildings requires a system that can


be tailored to the organisation. Access technology has evolved significantly in recent years with one of the most important innovations being cloud based systems. These utilise an online platform to manage user access across a site and require only minimal work to be integrated into the organisation’s existing IT architecture. For large educational facilities, the integration of a new software solution can be costly, time consuming and inconvenient - whereas internet access is all that is required to get a cloud system up and running. From there they offer a simple, centralised and easy to use interface for managing all user profiles and privileges. The flexibility of cloud-based access control systems makes them ideal for college and university settings. It allows tailored access to

be established for different people or groups for specific areas of the building to create a zoned security system. This level of customisation helps overcome the challenge of allowing access to a single area of the accommodation as well as more general access to the university buildings with one access medium – such as a smartcard, key card or fob. Access can also be further controlled at certain times of the day for specific groups. For example, access by students can be restricted at night through tailored permissions or by automatically requiring pin number entry alongside the key or badge for certain rooms during these hours. Furthermore, with a full audit trail function, these systems can g record the movements of users to allow complete traceability and peace of mind for

managers. The ability to quickly and easily make changes to users’ access profiles has a number of benefits for educational facilities. The nature of the environment means that the users of the facilities change each year with some students leaving having completed their studies and new ones joining. This regular turnover of users requires a system where all privileges can be added, withdrawn or amended easily. This functionality also helps maintain campus security in the event of lost access media as the missing item can be rendered unusable to prevent unauthorised access. This feature can aid the university and college in running efficiently on a daily basis and allows appropriate level of access to be granted easily to visitors and contractors. Outside

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of term time the facilities can be utilised by the public – possibly allowing additional revenue streams to be established. With cloud based solutions new features and updates to the platform can be made and rolled out immediately rather than needing to wait for the locally installed software to be updated. The next step in the evolution of access control is the integration of smartphones alongside existing media such as cards, fobs and smart keys, and this is already being utilised in the range of different applications. dormakaba have already utilised this technology in the hospitality sector - with smartphone room access available for guests. Using a smartphone as the access medium has a number of benefits, especially for educational organisations. The ubiquity of mobile phones provides a greater level of convenience for users and phones are much less likely to be lost or lent to other people, therefore improving the overall level of security. These devices also commonly include

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additional security measures such as a PIN number or passcode and a growing number of models feature biometric verification, such as fingerprint or facial recognition. This adds a further layer of security whilst maintaining the ease of use for staff and students. Furthermore, as it is now often habit to pick up your phone when you leave a room it will reduce the chance of students being locked out of a building or their accommodation. In addition to the significant technological advancements, the diversity of solutions has proved to be an important factor in achieving a robust access control system that meets the needs of the organisation. With a wide range of options on the market it is possible to combine products into a fully scalable, bespoke system. For example, at the University of York, dormakaba installed a mix of 890 online controllers on 897 doors and 1,455 offline locks and doors in a phased deployment that covered the whole of the east campus and nine of the buildings on the west campus. The online doors were also integrated into

the university’s ERP and HR systems, allowing for a reliable and accurate time recording solution for staff, students and contractors. The access control requirements of educational facilities are complex. When specifying a solution, it is important to consider the flexibility and adaptability of the system. Innovations in cloud based solutions and the closer integration of mobile technology has the potential to improve security and deliver a higher level of convenience for users and system administrators. n For more information please visit www.dormakaba.com



FACILITIES MANAGEMENT 28

Past or present? Are university campuses a thing of the past?

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hy do students need to gather together in expensive buildings when they can interact with the university and their fellow students online? In an increasingly digital world, it is tempting to think of the traditional university campus being outdated and potentially redundant. However, research among students and universities has shown that the reverse is true. While campuses may need to be more flexible and incorporate technology into the way that students

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and staff communicate, they are far from finished. Students are happy to live in a digital world, but they also want to live in shared spaces, with easy to access staff and their academic tutors. There is no such thing as the ideal campus as so many nationalities, religions, disability, ethnicities ages and more have to be catered for. However, being flexible in the use of technology and space allows for these differences to be recognised, but also can encourage integration between students, staff and indeed the local community. Students form an

emotional link with the university, their own community and that outside the walls of academia. Communal living is a very important aspect of university life, students are moving away from their home environment and community. Accordingly, accommodation is moving away from a model of self-contained studios with en-suite bathrooms, to ten and six bedroom clusters which share sitting rooms or common rooms, bathrooms and kitchens. On a practical level, this model helps reduce costs for both the university and students; however, it


also encourages students to mingle, to get to know one another and form relationships that may last far into their future. They develop their own support networks and social circles. At Sodexo, we recognise that for a happy community to be achieved, its team on site needs to understand the students, what they want and what they need. This can only be achieved by getting to know them so as well as the normal surveys and feedback sessions. One of the key priorities within our Student Living offer is to ensure that every single member of the team get to know the students personally, to be approachable and to listen to what they have to say and to act upon it when necessary. To support this ethos, we have a dedicated Student Experience Manager on site whose role is to ensure students wellbeing. Campus planners of today seek to create villages or neighbourhoods that are almost a micro-version of the outside world. They have different sized houses and flats with different facilities according to need, financial cost, and physical requirements. Some are self-contained, some have shared

facilities and all share common town ‘features’. There is an administrative centre which equates to the town hall; a communications centre acting like a post office, security, a library, the students’ union bar or local pub. There are restaurants, cafes, food carts, all providing additional spaces to meet and interact. These community structures, with a communal hub, give students a sense of place and of belonging. Campus planning does not just mean building from scratch, old buildings often help build the best communities. Many were built with shared accommodation and communal facilities can be adapted to today’s students’ needs cost effectively. In some sites, Sodexo has worked alongside universities to refurbish reception and communal spaces where there is 24/7 support available, a blended environment that allows students to mix with one another and feel closer to staff. Colours, the use of light and layout of furniture and fixtures are specially selected and designed to ease mental health and facilitate communication. At Northumbria University, a research-

rich, business-focused university with a global reputation for academic excellence we manage all of the university’s student accommodation, housing over 3,000 students in seven different accommodation suites. Services provided by our 55-strong team, working across the eight housing suites include: 24/7 security, reception and helpdesk, energy management, mechanical and electrical maintenance, cleaning and horticultural services. Since starting our partnership in 2014 we have transformed the way in which Northumbria University manages its student accommodation, updating systems and processes to improve the standard of the buildings and delivering a much-improved student experience. As a result, 90% of students say they are ‘very satisfied’ with the accommodation and Northumbria has been recognised in the 2017 Times Higher Education Student Experience Survey’s top 10 universities for its facilities. Looking after over 3,000 young adults, most of who are away from home for the first time, is a huge responsibility. With student retention a key issue for universities, it is important that g

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students have a smooth transition into university and fully integrate into the student community. We focus on supporting students throughout the whole university journey – from pre-arrival and arrival, to living and departure. We strive to create a supportive, home-from-home environment taking the time to listen to students, take an interest in what they are doing and to foster a sense of community. We go beyond delivering just FM services through our Student Living offer we provide a broad range of support services from health and wellbeing, employability skills, community engagement as well as arranging social activities designed to help students interact and make connections. Our aim is to help students succeed during their university career and after graduation. Looking outside the campus, Sodexo has long recognised the need to act in partnership with external stakeholders such as police and fire services, charities and local councils. Creating strong relationships with them means

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that any responses on the campus are aligned with stakeholder programmes, in order to improve experiences in accommodation, mental and physical well-being, security, library services, bars and cafes etc. Working with these agencies not only helps Sodexo support students, but also means that they can be further educated in how to deal with living independently and behave in a way that keeps them safe and maintains good relationships in their community. While students are encouraged to meet, support one another and create friendships, they still need support from staff. The most important element in creating a community is service and an understanding of student needs. Sodexo works with universities to create an environment where they feel more comfortable, where staff have been specially trained and have the correct experience that allows them to anticipate and meet the needs of students, help teach them life skills and support them outside curriculum activities. A blend of experienced staff and

efficient technology sits at the heart of the approach and the delivery of a ‘Living Learning Environment’, an environment and community that will take students through their time at university and prepare them for the future in the outside world. n For more information please visit www.sodexo.com

Tracey Smith


The right comfort and safety for students EcoStruxure™ for Building solution helps school to make aging facilities more efficient. Savannah School District - Savannah, Missouri, USA.

schneider-electric.com/building-management-system


WATER MANAGEMENT

First class water management Steve Nurdin, marketing manager at Cannon Hygiene, explains how universities can take control of their water use – improving sustainability and reducing cost

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ater resources are decreasing globally and water stress – the measure of shortages – is an increasing concern, not just in the developing world but in the UK too. The UN estimates that more

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than 5 billion people could suffer water shortages by 2050 as a result of climate change, increased demand and polluted supplies. Like many other sectors, universities are increasingly eager to minimise their water use as part of a wider

sustainability agenda. The likes of the University of Oxford and the University of Aberdeen have shared their water management strategies publicly. For many institutions, student accommodation services represent a large portion of day-to-day water use.


And, like other areas of environmental efficiency, the pressure is on estates teams to ensure that university properties are performing well. The challenge in reducing water use is that it has previously been difficult to quantify the impact of any investment made and to direct efforts towards the highest consumption areas first. Now, with the advent of Smart Water Meters, universities can better assess where water sustainability measures will have the biggest impact. Learning about water use The technology can help universities understand more about how water is being used across their estate – from washrooms in student accommodation through to kitchen canteens. A Smart Water Meter can give property managers real-time data on their water use in an online platform that can be used to assess how much water is flowing through pipes in different areas across the property estate. This not only monitors water use, it can help identify patterns and demonstrate where investment should be directed to reduce consumption and costs. And, since universities have periods where buildings aren’t in use during the summer, a smart water meter allows them to monitor water

use outside of term time. In the event of a leak, a meter can be set so water can be turned off remotely helping to significantly reduce waste. Proving the theory For many buildings, washrooms are one of biggest problem areas in terms of inefficiency. This is even more true in communal washrooms in libraries, next to student unions and canteens because they’re more likely to have urinals. Older systems flush water constantly to get rid of bad smells and clear uric salts. However, this is hugely inefficient and not particularly effective at maintaining hygiene either. It is no longer true that the more water you flush through a water system, the more hygienic it is. Modern urinals, with microbiological cartridges, keep systems clean even when water isn’t actively flowing through them. To put this change into perspective, older systems can flush as many as 70 times a day. Whereas a microbiological cartridge system can be set to flush only 4 times a day, with the cartridge keeping pipes hygienic by breaking down uric salts. Using a Smart Water Meter in tandem with a switch to a microbiological cartridge system will allow university estates managers to immediately understand just

how much water is being saved each day and the return on investment in the system itself. Not only that, by having smart water meters set up in pipes across an estate, campus managers can understand where there may be other savings to be made by modelling water use and understanding which areas are using the most water each day. Installing new kitchen taps in canteens or better showers in student accommodation could have a dramatic effect, with smart technology proving the returns. Avoiding risks Further benefits come from the peace of mind that leaks will be spotted early enough to completely mitigate any risk of damage to buildings. Smart water meters can be set so that if water rises above a predetermined level, the system will text an estates manager who can turn off water remotely. During quieter periods, a leak could otherwise go unnoticed for days. Aside from the previously mentioned cost of this significant waste of water, cost can mount up quickly if estates managers have to resolve damp or make structural repairs to a building – particularly heritage buildings, which make up a large portion of some

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universities’ estates and can be difficult and expensive to repair. Top marks in sustainability University estates managers have a lot to juggle and the effective running of a university means that these teams are often pulled in different directions. Focusing on sustainability and assessing where investment would make the biggest

impact can often slip down the list of priorities simply because the resource to do in-depth reviews isn’t there. But, with water sustainability becoming increasingly important, measures to reduce consumption could be effective in helping to meet on wider sustainability goals – helping institutions act more responsibly while saving money. This isn’t just beneficial from a corporate

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standpoint either. Many younger people value organisations that operate responsibly more than those that are creating an impact on the environment. Millennials and those in generation Z have been shown to want to buy from and work for organisations with ethical values according to research from the likes of London Business School, PwC and Deloitte. Strong sustainability credentials are a key element of university’s propositions to prospective students. There’s a level of insight that many in the sector have for other elements of their estates. For instance, some use technology to track footfall across their facilities, or for monitoring security and recording and logging repairs. Adopting the same principles for water management could give estates managers the tools needed to uncover how best to make substantial changes to their environmental responsibilities. n For further information visit: www.cannonhygiene.com


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AUDE

AUDE Awards 2019 Huddersfield win AUDE Award for Team of the Year at AUDE’s Lancaster University Conference

H

uddersfield University and the universities of Northampton and Leicester were among the winners at the 2019 AUDE Awards which took place on 16th April 2019 at the annual AUDE conference, this year held in the Great Hall at Lancaster University. It is part of AUDE’s remit to highlight and support best practice in estates and facilities management, and the annual awards help to focus the sector on projects and teams who have added exceptional value to their institutions this year. Awards were given in six categories: Huddersfield University won the Estates/Facilities Team of the Year Award The University of Northampton (Waterside Campus Development) won the University Impact Initiative of the Year Award The University of Leicester (Social Impact Team) won the AUDE Award for Reaching Higher

Huddersfield Estates Team

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Steven Poliri of The University of Edinburgh won the AUDE Emerging Talent Award Henry Gun-Why of Harper Adams University won the AUDE Chair’s Award for Long-Term Contribution. AUDE also recognised the best team performance from the 2018 inaugural Summer School residential programme for aspiring higher education directors of estates. Huddersfield University Estates and Facilities Team: AUDE Team of the Year Huddersfield’s team ethic is a major contributor to their success, as made clear by Colin Blair, Director of Estates and Facilities. “It is great honour to win this award,” he said. “To run a first-class Higher Education estate, you simply must assemble a first-class team. As the inspirational Helen Keller said: ‘Alone we can do so little; together we can do so much’. I like to think we have

proved this point at the University of Huddersfield and as a result we have one of the best-developed and bestmaintained campuses in the sector. This brings enormous benefits to students and staff and is also a tremendous boost to the regional economy and to the local community. It is all because of teamwork.” The award has been given for a combination of projects and measures that suggest that Huddersfield’s university estate really is one of the best-run in the country. Not only is 96% of the estate measured at RICS Condition A&B (an extraordinary improvement since 1997 of +75%); not only is the university rated as among the top ten most financially viable, with estates development funded on zero borrowings; but the team has engaged widely in intervention after intervention to improve the standard of performance. For instance, following student


feedback via the International Student Barometer Survey, it was clear that catering and sports facilities were not of a high enough standard. The answer was to invest £18m in the development of Student Central, a social and sports facility at the heart of campus, and completely reconfigure the management and leadership within these areas. Services in these areas – of vital importance to student experience – have been transformed. External audit scores on the catering service have improved by more than 25 percentage points, to a score above 90. Huddersfield has also challenged the status quo in terms of the training of its team – starting with commitment from the top to set the example. Directors have all completed their level 7 Chartered Management Institute qualifications, and the next tier of managers is now taking this qualification. British Institute of Cleaning Standards Qualifications have been introduced and all cleaners have successfully completed this training – again impacting on staff and student perception of the working environment. In areas from social engagement to strategy, leadership skills to space management, Huddersfield’s Estates and Facilities Team is a committed and talented crew. Jane White, AUDE’s Executive Director, said: “Huddersfield win our Team of the Year award several times over. They win for the success of Student Central. They win for role-modelling the importance of training. They win for social engagement, where their activities to support young people into permanent work, and to break down barriers to social inclusion, have made a real difference. They win for their very smart campus – flexible in use, adaptable to whatever the future brings. They achieve high student satisfaction while operating from limited space per student/staff head. They are on a roll at the moment, and in the mindset where ‘good isn’t good enough’ – a great way of pushing the standards. Our very best wishes to the whole team for their work.” The University of Northampton (Waterside Campus Development): The AUDE University Impact Initiative of the Year Award Terry Neville, Chief Operating Officer at the University of Northampton, said: “We are delighted to have won the University Impact Initiative of the Year Award. Waterside has been a mammoth undertaking over seven years and has

Harper Adams Henry Gun-Why resulted in a neglected brownfield site being transformed into a massively successful and impressive new campus which is a credit to all of those involved, the University and Northampton itself. The project hasn’t simply been a new campus development but has facilitated a radical re-engineering of the institution in terms of both teaching methodology and

governance structures.” Looking back to the conception of the development seven years ago the university estate had seemed fragmented, with accommodation split on “peripheral” campuses to the north of town. Waterside is a waterfront site of 24 hectares right on the edge of the town centre. Its successful completion has turned a sometimes

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Leicester Social Impact Team

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Northampton Campus Services Team derelict site into a sector-leading facility. The project brief emphasised integration – of the university into the town and local community, and of departments, facilities and teams within the university itself. New pedestrian and road bridges and cycle routes link the site to the town, and public facilities and commercial outlets are part of a waterside experience which continues beyond the university to local historic buildings and parks. Shared working spaces for staff teams and flexible crosssite working help to break down internal barriers. As a learning environment, virtually any on-site space can be used as a teaching/learning space. Tech-enabled flexibility has been the aim, and worldbeating video walls are an emblem of that. The initiative saw a reduction in the estate area of 40% with predictably significant savings in operational costs. The majority of buildings received the EPC A rating for energy efficiency while the new Energy Centre is calculated to save over 1000 tonnes of CO2 per year compared to a conventional system. More of the university’s income can be spent on the teaching experience – of core benefit to students. Different spaces have combined to enable a different teaching methodology, with a close analysis of types of space needed to deliver course modules leading to a multi-function environment that would not have been

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possible in the existing buildings. This flexible vision encompasses future needs, with adaptability to changing teaching delivery and student numbers all part of the project. Northampton is now a university with no formal teaching lecture theatres – the full estate is based on smallcohort delivery, with the largest classroom sized for no more than 80 students. Waterside is now an ongoing test case in redevelopment of brownfield habitats, and even in the early months since launch the site has seen an increase in bird and insect species. An ecology zone on campus allows study of the ways flora and fauna recolonise this kind of environment. “Many people have been following this project since it first came onto the collective sector radar some years ago,” said Jane White of AUDE. “We’re delighted to see it come to fruition so brilliantly. The numbers here are radical – particularly around space saved, and inevitably, running costs reduced. There needs to be real clarity of purpose to achieve that, and here that has been around a focus on teaching ahead of more traditionally ‘governance’ structures, and a determination to break down silos. It has been a huge collaborative task that Northampton can be proud of, as can the contractors, architects and project managers involved. Waterside is genuinely a great thing for the town.”

The University of Leicester (Social Impact Team): AUDE Award for Reaching Higher “We want to make Leicester sustainable – one business at a time.” The University of Leicester’s Innovation Hub is a bridge between the city’s business community and academics at the university, and it works with small and medium-sized enterprises (SMEs) to help them reduce their environmental impact and increase their social impact. The Hub realised that many SMEs were very interested in these areas but lacked the tools and support needed to improve their business practices. Leicester’s Social Impact Ambassadors project is a way to bring environmental management to these SME businesses via a free sustainability audit provided by trained Leicester students. The expertise of the estates team has been shown in creating that audit tool, using their knowledge of energy, waste, biodiversity, catering and travel. The resulting audit tool is unique and is already being picked up for use by others, for instance a local sustainable festivals organisation. 14 students have been trained to deliver the audit with a target of 40 by 2020 – and they’ve learned skills along the way, just as the businesses have. The opportunity gives students both responsibility and the knowledge they are having a real-world impact and has attracted students from varying


academic and cultural backgrounds who want to learn more about sustainability and business operations. “The Social Impact Team’s audit tool

Edinburgh Steven Poliri is transferable as a project right across the sector,” said AUDE’s Jane White. “And all universities want to be reliable and supportive community partners within their locality – this is one way of engaging that is clearly starting to work well for Leicester. Practically giving local businesses the tools to start reducing their environmental impact is a real achievement.” Chris Harrison, Director of Service Development and Resources, Estates and Campus Services, at The University of Leicester. Said: “We’re pleased to win this award because it demonstrates that Estates departments can make an impact in lots of ways. Our collaboration with the Innovation Hub is a great example of teams working

together for the benefit of local businesses and communities and we look forward to watching the Social Impact Ambassadors project go from strength to strength.” Steven Poliri of The University of Edinburgh: The AUDE Emerging Talent Award AUDE’s Emerging Talent Award is given to an individual at a relatively early stage in their estates and facilities management career who has enormous potential for the future and is already making a real impact on their university. In 2019 the Emerging Talent Award has gone to Steven Poliri of The University of Edinburgh. “I’m honoured to be the recipient of this award and would like to thank my colleagues for their support, and AUDE for giving me the award. I work with a great team and love contributing to the positive impact that the University’s estate makes on the built environment of Edinburgh and the wellbeing of the staff, students and residents in the city,” Steven said. Steven has worked on the delivery of a number of significant capital projects at Edinburgh, including the extension and refurbishment of the Category A Listed St Cecilia’s Hall in Edinburgh’s Old Town, the oldest purpose-built concert hall in Scotland. St Cecilia’s Hall is open five days a week to the general public and houses the university’s music collections. The project has already won prestigious awards including from the Royal Institute of Architects in Scotland (RIAS) and the

Royal Incorporation of Chartered Surveyors (RICS). Steven’s current workload includes management of projects worth more than £100m, including an extension to the University Main Library and student residences. Jane White, AUDE Executive Director, said: “It is a key part of AUDE’s work to be able to identify and support estates leaders of the future, whether through our training or through initiatives like the Emerging Talent Award. Steven has shown his skills in project management as well as his ability to work with colleagues across a large and complicated organisation like Edinburgh University. He’s shown he is aware of the value good estates management can bring to staff, to students and to the wider Edinburgh community, and we wish him well for his future in estates management.” The AUDE Chair’s Award for Long Term Contribution went to Henry Gun-Why (Director of Estates at Harper Adams University). AUDE also recognised the best team performance from the 2018 inaugural Summer School residential programme for aspiring higher education directors of estates. The AUDE Conference and Awards in 2020 will be held at The University of Birmingham in April 2020. This event is for members of AUDE and invited guests and will be accompanied by an exhibition and sponsorship opportunities. n For further information visit: www.aude.ac.uk

Summer School Best Team

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