SECURITY GUARDING
Command and conquer Consortio security targets operational efficiency and improvements with SmartTask
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onsortio Security has adopted employee scheduling and workforce management software SmartTask to streamline internal processes and improve operational performance. The solution will be used to better manage and monitor a team of 330 security officers that provide a range of services at 250 customer sites including manned guarding, key holding, mobile patrols and alarm response. This will enable the
30 | April 2020 | IN SECURITY
company to reduce its administrative burden, while enhancing the service it provides to customers. “SmartTask represents a big step forward for us that will help transform our internal processes by gaining complete transparency of operational data,” commented Earl Knight, CEO of Consortio Security. “The software is already proving its worth and we expect to gain even greater efficiency savings and performance improvements as we embed it into our business further.”
SmartTask replaces an existing workforce management system that was no longer meeting the demands of the business in terms of usability and reporting capabilities. Following a review of the marketplace, SmartTask was selected as it offered a simple, cloud-and app-based solution, with smartform functionality. The smartphone app provides security officers with a simple way to record proof of attendance, submit incident reports, access and confirm assigned
