We care about your employees Risk insurance from a single source
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We strive to provide first-class client service elipsLife offers tailor-made risk insurance solutions in select business-to-business markets (B2B). We want to be a key partner for both brokers and clients in our markets, with solutions aligned to our clients’ needs. Our successful business model is based on two factors: excellent service and cost leadership for our clients. Focusing on cost discipline ultimately results in more attractive premium rates for our clients and allows us to ensure sustainable growth, so clients can be certain that elipsLife will be a reliable partner to them over the long term. Service makes the difference We want to stand out from our competitors in particular by providing outstanding service. The corporate values that we live by are crucial to this. Implementing our core values of flexibility, innovation, speed, focusing on the customer, and creating win-win situations makes us a unique business partner to our clients – reliable, competent, and innovative. Learn more about elipsLife on the following pages. Thank you for your interest.
Reto Toscan, Group CEO elipsLife
Liskamm (4 527 m), Valais, Switzerland
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USA Headquarters
Schaumburg, Illinois
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Europe Headquarters Branch offices
Triesen, Liechtenstein Zurich, Switzerland Amstelveen, the Netherlands Cologne, Germany Milan, Italy Dublin, Ireland
International presence elipsLife operates in Europe and the US. In Europe, elipsLife has a market presence in Switzerland (Zurich), Liechtenstein (Triesen), Benelux (Amstelveen), Germany (Cologne), Italy (Milan), and Ireland (Dublin). We serve the US market out of Schaumburg, Illinois.
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About us B2B risk insurance elipsLife is an insurance company for institutional clients (B2B business). We focus on insurance products that cover the financial consequences of illness, accident, and loss of life. Our clients are companies, and depending on the markets in which we operate, may include pension funds, collective foundations and associations. elipsLife provides coverage from a single source with one team and one platform.
Comprehensive solutions With its tailored insurance products, elipsLife is a total-solutions provider for perso足nal insurance needs in the areas of absence, disability, and death. We have a wide range of risk transfer models at our disposal, which allow us to be flexible in meeting client requi足re足 ments. Since the needs of companies and employees are constantly changing, elipsLife strives to achieve innovative solutions that are able to keep up with these changes. This also applies to the area of care management with a focus on prevention and reintegration in the workplace.
The best for our clients At elipsLife, the focus is on the client. We do business locally, while leveraging centralized support. Our emphasis is on providing outstanding service. This includes in-depth needs analysis and risk assessment using the latest risk models, with our experts putting their know-how into practice to provide innovative, comprehensive, and for足ward-looking insurance solutions. Each client has their personal point of contact. Lean workflows and short decision-making form an integral part of optimum client service, just as much as our professional expertise, our knowledge, our multilingual teams, and our efficient and excellent benefit management. In short: first-class service is the key differentiator of elipsLife.
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Distribution strategy with top partners elipsLife operates in the corporate business. As a B2B insurance company, we work with selected distribution partners – including brokers, experts, insurance companies, banks, and associations. They all have significant expertise in the insurance industry and provide a high standard of service. Our focus is on regional, national, and international brokers, as well as on the middle market. The cooperation with our distribution partners is based on trust, flexibility, speed, and quality. The B2B distribution strategy we have chosen is a cost-efficient and professional one that guarantees the ultimate in terms of quality for our clients – at lower prices.
Part of the Swiss Re Group – a strong foundation Operating in the market as an independent company, elipsLife is a wholly-owned subsidiary of Swiss Re, the world’s leading reinsurer in the Life & Health insurance segment. We enjoy the benefits of the international presence, competence, and financial strength of our parent company, and also have access to a wealth of relevant information and incomparable global expertise – advantages that provide a direct benefit to our clients.
One billion in just 10 years elipsLife was established in Vaduz in 2008 by Liechtensteinische Landesbank and the reinsurer Swiss Re. The founding members’ aim was to bring tailor-made insurance solutions directly to the B2B market. In 2011, Swiss Re acquired all the shares of elipsLife and became the sole shareholder. In the following years, elipsLife developed so well that in 2018 – only 10 years after its establishment – the company already generated a premium volume of more than one billion US dollars. elipsLife is synonymous with enterprising growth and a high degree of cost consciousness. This combination of both these aspects enables us to self-fund our expansion strategy into new markets.
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Client service based on corporate values
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Values Our corporate values determine employees’ behavior toward clients. For elipsLife, they are the foundation for making the company’s ambitious service strategy a reality. elipsLife’s five core values were developed on the basis of a survey in which clients explained what they found particularly troublesome in insurance companies. Some of the issues mentioned were a lack of flexibility, a lack of innovation, slowness, a lack of client focus, and a self-serving approach. We derived our five fundamental values from this by reverse implication, because achieving the greatest possible level of client satisfaction is our top priority. This applies to our insurance solutions as well as to our advice, case processing, support processes, our capacity for innovation, and our service. Providing comprehensive services such as these requires employees who are willing and able to implement our corporate values – and elipsLife has exactly those employees.
Flexibility
Innovation
We demonstrate our flexibility
We provide the right answer to client
through our first-class service.
needs through innovative processes and solutions.
Customer focus
Speed
We consistently align our
We ensure rapid work processes
processes to our clients’
thanks to short decision-making
requirements.
and a high level of commitment.
Win-win We create added value for our clients and their employees through openness and transparency – a win-win situation for everyone concerned.
Gross Fiescherhorn (4 049 m), Bernese Oberland, Switzerland
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Providing protection from income gaps
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Closing gaps in coverage Social security systems in different countries have grown historically and are often not perfectly aligned. This is why there are frequent gaps in coverage or cases of overinsurance. We close these gaps with coordinated flexible insurance solutions to cover the financial consequences of disability and death.
Coverage for life, accident, and disability risks
Optimum coordination
elipsLife offers comprehensive insurance solutions that cover
The insurance products from elipsLife are aligned with the
the financial consequences of illness, accident, and loss
social security systems and market conditions of the rele-
of life from a single source with one team and one platform.
vant country. We work closely with clients in order to under-
This represents insurance coverage for those cases in which
stand and analyze their requirements before ultimately
a person’s state of health changes suddenly as a result of an
coming up with a tailored solution. This requires optimum
accident or due to illness.
coordination in the interaction between governmental, occupational, and individual private protection solutions.
Providing protection from income gaps It is often only when a person suffers a loss of income due to
Pure risk insurance
disability or the death of a relative that it becomes apparent
With its insurance solutions, elipsLife focuses exclusively
to them how great the financial consequences are. Additional
on pure risk insurance. We therefore do not offer classic,
expenses are not uncommon as a result of residential changes
combined, or long-term savings solutions – making us far
or unforeseen consequential costs through death. Safeguards
less exposed to financial market risks as a result.
need to be provided against all impending gaps in income so that existing standards of living can continue. We have suitable innovative solutions for this.
Wetterhorn (3 692 m), Bernese Oberland, Switzerland
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Comprehensive claims management with total solution
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Solutions from a single source Risk insurance solutions for client needs and services from a cross-functional team: this is our total-solution approach. It provides significant benefits to our clients in terms of advice, administration, benefit management, and costs.
Total-solution approach
cient claims processing. The total-solution approach
While competitors offer their insurance solutions via
reduces the coordination effort and thereby the costs for
separate lines of business and different systems, elipsLife
the employer. This, in turn, leads to lower overall costs
does this locally with one service team and one central
and more sustainable premium rates. The comprehensive
IT platform. This approach allows us to keep an overview of
single-source service is the key differentiator of elipsLife.
all client requirements. The coordinated single-source services therefore make our clients’ lives easier: just one
Efficiency thanks to an integrated IT platform
point of contact for clients, no duplications, no over- or
The total-solution approach can be implemented in practical
underinsurance, one integrated IT platform, as well as effi-
terms because elipsLife has the IT specifications to process contract and benefit data consistently. This ensures greater efficiency thanks to less redundancy and lean administration – also for our clients. A real win-win situation.
Lauteraarhorn (4 042 m), Bernese Oberland, Switzerland
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Low costs thanks to a global IT platform
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Ready for the client needs of tomorrow IT systems and processes have often grown over many years and had to be adapted repeatedly to new requirements over time. Not so with elipsLife. As a start-up, we had the benefit of being able to first determine our strategy and positioning. Then we were able to apply this target-oriented focus to our processes and systems. And we made them as flexible and proactive so that today they are already geared toward the requirements of tomorrow.
Focusing on total solutions
Client requirements set the pace
As a start-up company, elipsLife focused its activities right
elipsLife invests a lot in being able to fully meet its clients’
from the beginning on countries with similar social security
requirements. This is why our systems and processes provide
systems, on integrated total solutions, and on consistent
maximum flexibility in designing coverage solutions –
technologies and processes.
and practical implementation of the total-solution approach is possible thanks to optimum process consistency. The integrated IT platform enables tailored total solutions across national borders, applications in any language and any currency, as well as free data transfers within the scope of stipulated guidelines. These benefits, for instance, make pooling solutions easy, cost-effective, and quick.
Scalable IT solution elipsLife’s flexible IT solution can be adapted to the changes in country-specific social security systems at any time. Sustainable and forward-looking IT solutions contribute to low costs, smooth processes, and optimum services. elipsLife pursues these goals with consistency – for the benefit of our clients.
Pollux (4 092 m), Valais, Switzerland
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Advantages at a glance
International expertise
Solutions from a single source
elipsLife offers country-specific insurance solutions for
elipsLife offers all insurance solutions with one team and
life, accident, and disability risks. Our experts apply their
one platform. These single-source services make clients’
skills and expertise to create innovative, forward-looking
lives easier and more cost-effective: just one point of
solutions. As a wholly-owned subsidiary of Swiss Re, the
contact, no duplications, no over- or underinsurance, one
world’s leading reinsurer in the Life & Health insurance
integrated IT system landscape, as well as effective claims
segment, elipsLife has the backing of a very strong
processing. This approach leads to lower overall costs and
financial institution and incomparable global expertise.
more sustainable premium rates.
Clear client focus
Fully on track
elipsLife offers first-class client service. Every client
As a company that operates in eight countries, has a
benefits not only from needs-based, innovative insurance
premium volume of more than one billion US dollars, and
solutions but also from a personal contact partner, straight
delivers sustainable growth, elipsLife is fully on track.
forward service, and our ability to make decisions quickly.
Our growth and our high level of cost consciousness allow
Quality and efficiency are the core elements of benefit
us to self-fund our expansion projects. As a subsidiary of
management, and the client-focused benefit processes
Swiss Re, elipsLife will continue to benefit from its parent
are the key differentiator of elipsLife.
company’s financial strength.
Finsteraarhorn (4 274 m), Bernese Oberland, Switzerland
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We keep our promises “We work every day to meet our clients’ expectations with regard to our products and services, advisory expertise and case processing as well as our support processes. Our goal is to achieve maximum client satisfaction by providing outstanding service. We analyze our activities on an ongoing basis in order to identify potential for improvement. This is the corporate culture that we live every day – for the benefit of our clients.” elipsLife
Elips Life Insurance Company is licensed to sell life and health insurance in all States and the District of Columbia except for the State of New York. Group Term Life Insurance, Group Short Term Disability Insurance, and Group Long Term Disability Insurance products are provided by Elips Life Insurance Company. Image, front page: Matterhorn (4 478 m), Valais, Switzerland
Š elipsLife 2019
Elips Life Insurance Company 1450 American Lane, Suite 1100 Schaumburg, Illinois 60173 T 1-833-847-5708 F 1-630-259-4809 contact.us@elipslife.com
www.elipslife.com