Capital equipment planning and delivery services Complete white-glove logistics solutions tailored to your needs
Bring your vision to life
You have a vision. We can make it happen. Stress-free, white-glove delivery solutions
Whether you’re planning a renovation, new constuction or simply purchasing new equipment, managing a capital project of any size can be challenging. You need a partner who can confidently handle the logistics of your order, and do it right – hassle-free. Let Medline manage your entire project and relieve you of the stresses of capital procurement. As a leading provider of healthcare products and equipment, we understand the complexities of capital equipment and are expertly equipped to handle complicated projects to deliver your order where you want it, when you want it and how you want it.
Discover our 4-step, white-glove process Our four step approach ensures that every capital equipment order placed through Medline is successfully delivered to meet all of your requirements:
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We plan your delivery requirements. You receive our completed quote, with all your items and logistical needs.
We map out the best path for delivery. We arrange to remove existing equipment, confirm your staging areas, and identify high-traffic areas to minimize disruption to your staff.
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We stage all products at our warehouse near you. We review for shipping accuracy and product integrity so that your final delivery will be seamless.
We deliver. Your products will be unpacked, assembled and placed; all debris will be removed as if we were never there.
Customize white-glove logistics services your way Whether you need comprehensive white-glove services or a simple delivery, we tailor our options to your exact specifications. Choose among the following services:
Warehousing, staging and consolidation No matter where your facility is located, we can consolidate your capital equipment purchases, so you don’t have to. • We determine the best warehousing solution for you regardless of the amount of product being stored and time needed. All warehouses are fully insured so if a disaster strikes, your equipment is covered. • Upon receipt of product, we inspect and ensure all products are ready for installation. • When unexpected incidents occur with your equipment order, your dedicated Medline Project Manager expedites replacement orders at no cost to you to help keep your project on schedule.
Tracking and delivery Our Project Managers track your orders and provide regular updates on delivery and installations. Prior to delivery, we’ll provide all requested paperwork such as flame certificates, warranty information, instruction guides, SDS information, and more. Choose among these delivery options: • Dock to dock. We deliver to your loading dock, and your staff places your equipment exactly where they’ll be using it.
Installation services Have a complex project that demands assembly and wall placements? Our specialists have you covered with an array of services to complete your project, including: • Assembly (on- or off-site) • Room placement • Wall-mounting • Debris removal • After-hours or holiday deliveries
• Lift gate. No loading dock? No problem. We can take your equipment off the truck and lower it to the ground using our lift gate. • Inside delivery. Minimize disruption to your daily activities. Let us bring your equipment beyond your receiving doors.
“The delivery was well coordinated all with a single vendor–Medline. They were like a one-stop shop, which makes it so much better for every aspect of the project. Medline was much more than a vendor but a true partner in every way.” - Paul Ogilvie
Executive Director, Rocky Mountain Care
Complete white-glove delivery, assembly and installation solution When you need a comprehensive turnkey solution – from assembly and delivery to installation and debris removal – we can do it all. A Medline Project Manager will be on location to ensure every detail is done right. Here’s an overview of what goes into our meticulous planning: Build an efficient timeline • Where the delivery will be received within the facility • Distance from the receiving location (e.g., dock, back door, etc.) to the installation site, and everything in between (e.g., freight elevators, stairwells, etc.) • The installation location for proper mounting and utilities within the space • The removal and proper disposal of old equipment prior to or following installation Minimize disturbances in occupied areas within your facility • Adjust installation times around patient/resident schedules • Post signs to ensure staff and patients/residents are aware of schedule • Assemble product/equipment off-site • Develop an alternate delivery path that minimizes disruption during delivery and installation • Utilize caution every step of the way to ensure that the walls, floors, ceilings, windows and doorways remain protected as equipment moves throughout the facility Ensure products are working and debris is removed • Equipment requiring power will be plugged and tested to confirm proper functionality • Debris from the installation will be disposed of in accordance with local requirements through coordination of an onsite/offside dumpster Project completion We aren’t satisfied until you are. A final walk through will be conducted with you to ensure everything is placed and installed to meet your requirements. If further action is needed, we’ll develop a detailed punch list with resolutions and estimated times of completion.
Let’s get started. Contact your Medline Representative to learn how we can make your vision come to life.
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