Our
H E A R T B E AT
MPI’s HR Newsletter | May 2020
Supporting and establishing a presence within the organization by becoming a business partner.
One Team, One Way…Towards Our Mission
from CHRO
Dear colleagues, Welcome to our Our HEARTBEAT.
3rd
issue
of
The UNWTO could have not said it better – “Tourism will play a key role in spreading trust more widely, with benefits traveling far beyond tourism itself.” MPI Covid-19 Committee has stirred up a global collaboration by launching Clean 2.0 together with global hygiene and safety leaders to ensure we regain back the trust of our guests. This will not be possible without YOUR commitment and support in achieving this mission. We look forward re-opening our hotels and welcoming back our guests. Thank you for your support.
“
AQ | Adaptability Quotient How to thrive despite disruption
Know more about MP Mexico and D+ The S Hotel, Alacati COVID-19 updates Building trust to regain back our guests Our featured department In Focus: Finance team Meet Zeynep, Seda, Merve and Sharbel of the Finance Team In Focus: FTIAS‘ NEST – find out more Get to know your HRBP Ivan of Malta & Cyprus HR Development | TedTalks: 3 Ways to Create a Work Culture and… some quotes to live by
june
upcoming events
“
in this issue
a message
july
03
National Running Day
07
World Chocolate Day
05
World Environment Day National Doughnut Day
15
World Youth Skills Day
08
World Oceans Day
24
International Safe Places to Work Day
14
National Children’s Day
30
International Day of Friendship
21
Father’s Day National Selfie Day World Music Day
HR Learning Insights
Employee Engagement & Motivation
Employer Branding
Recruiting during times of uncertainty
“You don’t have to be great to start, but you have to start to be great.” Zig Ziglar
21 June 2020
FEATURED
Special Feature
FEATURED
Special Feature
Destination
Hotel
MP Mexico
D+ The S Hotel Alaçati
Opened in 2019 Location • Beach 200m • Restaurants and bars 2 km • Izmir Airport 89 km Highlights • 129 rooms • Pools • Reading and relaxing area • Gym • La brise Spa • 4 bars and 1 restaurant
Global NEWS
COVID-19
Trust is the new currency
15-May-2020, www.unwto.org
read more
It is imperative that we get the world moving again – once it is safe to do so. We are monitoring the introduction of travel restrictions around the world. Our latest data shows 100% of all destinations have restrictions in place. Depending on when and where travel restrictions are lifted, international tourist numbers could fall between 60 and 80% this year. Without a strong and vital tourism sector, many millions of jobs and small businesses are at risk.
Global NEWS
As the ultimate person-to-person sector, and one that promotes solidarity and friendship, tourism will play a key role in spreading trust more widely, with benefits traveling far beyond tourism itself. Only this way can we drive our economies back towards growth and start rebuilding our societies.
COVID-19
Hygiene standards vital to rebuilding trust say industry leaders 19-May-2020, BreakingTravelNews
read more
Visible cleanliness cues will be vital to rebuilding trust in the hospitality sector as hotels reopen.
“We are getting into a war about cleanliness, and this is a good thing – cleanliness is going to be extremely important.”
“Customers believe in us; in the institutional cleaning processes we have. But those visible cues will be key – highlighting social distancing, having cleaning staff visible more often in public areas – customers will want to see more of this.”
HR NEWS
Adaptability Quotient
How to survive and thrive despite disruption | Organizational Adaptability
12-May-2020, www.hrexecutive.com read more
COVID-19 caused a seismic shift in every corner of life, including how employees work. Within days, companies were forced to shift to remote work and many completely shook up their business models to adhere to stay-at-home restrictions and other regulations.
Adaptability, including resilience and flexibility, is key.
The Importance of Organizational Adaptiveness Today
In the face of these radical changes, companies will need to focus on employees’ AQ (adaptability quotient), which focuses on resilience and flexibility, to ensure they’re ready and able to evolve no matter the conditions.
HR NEWS
Organizational adaptiveness is a company’s ability to embrace change rather than fear or avoid it. Adaptive organizations iterate to stay relevant— constantly evaluating what’s working, what’s not and then reacting accordingly.
Communication
The 3 C’s for successful return-to-work communication
22-May-2020, www.hrexecutive.com read more
Winston Churchill once said: “The difference between mere management and leadership is communication.” If ever there’s been a time when mere management won’t cut it and true leadership is necessary—this is it. The “3 C’s” of HR communication. can serve you now that return-to-work is at the top of many companies’ HR agendas.
1
credibility
2
content
3
cadence
This isn’t a time for mere management. This is a time for HR leadership. The difference—as always—will be communication. That much will never change, and now’s the time to act.
Special FEATURE
Employer Branding
Managing Employer Brand during the COVID-19 outbreak
21-May-2020, www.shrm.org
read more
The COVID-19 pandemic has highlighted the critical importance of employer brand during a crisis, but there is no playbook for this unprecedented time. Employer branding—influencing an organization's reputation as an employer—significantly affects the volume and quality of applicants a company attracts, and it makes a difference to employee productivity, job satisfaction and retention.
Tips for Managing Employer Brand 1 Partner with communications and
marketing 2 Be transparent about negative actions 3 Set the right tone
Special FEATURE
Employer Branding
Recruiting during times of uncertainty
22-Apr-2020, www.ultimatesoftware.com
read more
What you can do to ensure success as a recruiter during a global recession. Discover the tips you need to recruit during the era of social distancing. Just a few months into 2020 and here we are facing both a global recession and a "new normal"—both at home and in the workplace. As recruiters, it's your job to find the most qualified candidate for a position as well as be an ally and advocate for applicants throughout the entire process. But what do you do during a recession when there more applicants than ever and fewer job positions?
Access your guide to learn essential tips and advice for the recruiting and interview process during a recession. We’ll also cover how to recruit during the era of social distancing.
Hotel NEWS
MPH Malta
Remembering a dear colleague
Joe Fenech
Former CEO/GM Labranda Riviera Hotel & Spa 1959 – 2020
In photo, from left to right: Roman (CEO, MPH Malta), Beppe (hotel owner) and Joe
How do you begin remembering a dear colleague, who at some point touched our lives. Joe Fenech was a person of high integrity, with an unstoppable high level of commitment and stamina, dedication and had the Riviera Hotel very close to his heart. A hotelier for almost his entire career, he was at the helm of the hotel for a long number of years, since the beginning of the 2000’s. He gave his unconditional trust and the opportunity to set-up each department in Riviera Hotel. His meticulous and methodical approach to every task, has made an impact to department heads. He persevered to any obstacle that came his way and maintained composure and approached the challenges in a positive way. As one Meeting Point family, we pay tribute to Joe. We will miss you.
Hotel NEWS
Meeting Point Hotel Management
MP Hotels launches Clean 2.0 Plan
Hotel NEWS
LABRANDA Riviera Hotel & Spa
Riviera is ready to welcome back our guests‌
LABRANDA Riviera Hotel & Spa has been inspected by local authorities for compliancy in terms of COVID-19 Safety protocol and has passed entirely to their fullest satisfaction. Inspected areas were hotel, Hola Beach, Osteria, Byblos, Comino Bar, Pool Bar and Deck, Veduta Bar, Lobby Bar, Ice cream house. All outlets and the hotel received the compliance sticker, now prominently displayed in every outlet and hotel entrance.
Hotel NEWS
LABRANDA Riviera Hotel & Spa
‌ and the Team is ready!
Led by MPH Malta CEO, Roman Kofler, and the management team, Malta team members are motivated, trained and ready. They have the Ice cream Pallor, Veduta Bar, Osteria, Byblos and Hola Beach open . Our team members are also using the new uniforms.
Hotel NEWS
LABRANDA Riviera Hotel & Spa
MP Malta “Tuk Tuk“ The MPH Malta Maintenance Team has been very active during the closure of the LABRANDA Riviera Hotel & Spa by undertaking various specified project tasks for refurbishing and preparing the property for the eventual reopening. Nevertheless, the team on duty even found time to relax during break time and enjoy an imaginary ride on the Meeting Point Tuk Tuk, admirably maintaining a positive team spirit albeit living times of uncertainty.’
do you like the BEAT? do you feel the BEAT? are your ready for the BEAT? then, it’s time to hear your
HEARTBEAT!
be a contriBEATor share an article, destination/hotel news, activities, guest experience, your hobby or any story, even selfies/groufies with fellow team members. BEAT me @ leonardo.anderle@meetingpointint.com
Hotel NEWS
MP Malta
Continuous learning achievements
commercial team
reps & groups team
hr team
Kurt Bailleul Federica Pellegrino Trixie Van Der Kooi Anna Khomko Khalil Aouadi Ramy Habsy Caroline Bienfait Martin Dronzek
Janina Galea Yanin Faure Moinourou Mroimana Kerstin Fricke Alina Pisniachevskaia Maria Franca Casula Sinaida Epp Monika Gyorivanyi Yaelle Marilat Ann Christin Tanti Frauke Borg Yann Faure Michaela Neuwirth Kim Laus
Regine Debono Caruana Pietro Princi
operations team Sean Cachia Argyropoulou Nina
reservations team John Bugeja Sabato Liguori Antonia Carranate Charlene Gatt Claudia Gauci Mariana Zammit
accounts team Kylie Mallan Elena Djurkovic
*This is an on-going program and some names may have not been included as of this issue.
various courses, diplomas, masters • Business English Writing • Complaint Handling & Managing Complex Customers Experience • Design Thinking • Digital Marketing • English for Hospitality & Tourism • Emotional Intelligence at Work • Financial Management • Hospitality Management • Managing Change • Negotiating Skills • Public Speaking & Effective Communication • Project Management • Public Speaking & Presentation Skills • Sales Skills & Techniques • Time Management • Upselling Skills
The Malta Tourism Authority launched a learning scheme for all employees working within the hospitality industry. The employees were encouraged to apply and train accredited programmes from basic courses to diplomas, masters, etc. The team at Meeting Point Malta embraced this opportunity and we are delighted to congratulate our achievers. Regine, HR Manage of MP Malta, has driven our team members to the value of continuous learning.
department
Finance
in
FEATURED
Department
f cus
this month, we recognize our colleagues from sawasdee, i’m Tawan
Pholprasert, Finance in Thailand
my best experience is joining
MPA on 1 July 2019, I think I not yet have the best experience. Let see,how do I have the best experience with MP in the further.
i’m
motivated by my career,
because I love my job and need to be successful on my career.
and always remember…
if you don't love your job, you will not success and if you don't try
finance team
thank you to all our finance team for your energy, talent and hard work.
one team… one way…
hi, i’m Wendy Caruana, Finance in Malta
my
best experience is the opportunity given to grow professionally within the company
i’m motivated by working in a team and learning new things.
and always remember…
the harder you work for something, the greater you’ll feel when you achieve it.
your best you also not success too.
i’m
hi, i’m Jessica Sammut, Finance in Malta
my
best experience by far was getting promoted to assistant manager within the payables department as not only did I feel very excited for my future position but also grateful that the company trusted me with such a position. .
motivated by working in a team and leading one. Working in a team has taught me so much more. It enlightened me and opened up my mind to a whole new world. The confluence of ideas, thoughts, and opinions encouraged me to know and learn from my colleagues. There was a time when I believed that I could do everything on my own. With time I realized the extent of achievement possible with teamwork. It took me some time getting used to leading a team of varied individuals. Gradually, I realized that it was more about dealing with their personalities and less about their skills sets. It was a challenge which I took up and gained valuable insights related to team building and motivation.
and always remember…
fall seven times, stand up eight.
merhaba, i’m Cem Kara, Finance in Turkey
my
best experience is together with colleagues, we attended the wedding of our animation manager Erkan Bey and became partners with their happiness.
i’m motivated by Participating
in such ceremonies and festivals with our team friends.
and always remember…
good workers only work more efficiently when they are motivated together
department
Finance
salut, i’m Moncer
in
FEATURED
Department
Marwen,
hi, i’m Tamara Suput,
Finance in Morocco
Finance in Croatia
my best
my
experience is ccting as financial officer during the most difficult period for our company and our group.
i’m motivated by participating
in decision making and having continuous challenges.
and always remember…
without data, you’re just another person with an opinion.” - W. Edwards Deming
ciao,
i’m Gianfranco Rottura, Finance in Italy is It’s
my
i’m motivated by learning new
i’m
best
experience
meeting new friends. absolutely priceless.
things about the job and myself.
and always remember…
give your best in understanding and helping others. The best way to make progress is to do it together, either in personal life with your family, or at work with your colleagues.
to our finance team…
f cus
best experience is working on meaningful project to change company ERP motivated by having opportunity to learn new skills and technologies and to have the recognition my contribution;
and always remember… when in trouble, go big.
Dear Finance Team, Greetings to all of you! Your contributions matter and valued in this company. Your hard work will surely take the company to the next level of success. Thank you, for all that you have done and continuous commitment. One Team, One Way… Warmest regards, Murat
Murat Aytogu
Chief Finance Officer MPI, MPHM
department
Finance
in
FEATURED
Department
starting my day… favorite breakfast…
typical work day…
my tasks…
best experience with MP… most challenging experience with MP…
favorites…
weekend hobbies & interests… favorite holiday destination… quote to live by…
f cus
with meditation is traditional Turkish breakfast- fried egg, olives, white cheese, honey with a big cup of tea. However, I do not have time for this during weeks days but try to enjoy my breakfast during weekends get a big cup of coffee as soon as I arrive and have a catch up with Murat to align on our plan for the day/week and then check my emails and catch- up with the day ahead. my main role is to lead the reporting and budgeting process and requirements for the DMC business across the global. I also act as the main contact with the group controlling team for representing the MPI my visit to Munich and Malta where I had the opportunity to meet personally with my team, and my coworkers right after I joined I applied for a Schengen visa to be able to have a visit to the FTI head office and DMC destinations to meet with my stakeholders. However, with having 3 visa rejections it took for me more than 4 months to have that visa Finally. I achieved to have the visa, but from a country where we do not have a MPI organization food/ cuisine – Turkish & Italian color – white & green movie – Forest Gump TV show/ series – La casa de papel, Lost traveling, eating and drinking with friends and family, visit new places/historical areas that I did not see before Bodrum I love the saying of Nelson Mandela: ‘I never lose. I either win or learn’
Zeynep Sozmen Head of Budget & Controlling MPI based in Istanbul
Commercial & Contracting
Seda Karaman Head of Internal Audit MPI based in Istanbul
department in
FEATURED
Department
f cus
starting my day…
with a big cup of tea without milk. Tea is my indispensable in my life.
favorite breakfast…
are pancakes with Nutella, but usually I don’t have time to prepare it except weekends. I usually eat cheese and simit (Turkish bagel)
typical work day…
after I arrive the office, I get my coffee and check my emails first. Then, we talk our daily tasks with my team. If we plan a site visit for audit purposes, we make our reservations and prepare audit plans.
my tasks…
are to highlight risky areas in MPI and MPHM and to ensure necessary control are in place to mitigate the risks. We are sharing our audit reports that includes the problems we realized with Management and take actions to improve.
best experience with MP…
is having the chance to see our destinations, hotels with different cultures and practices. We are very lucky that we have a community of company spirit and culture. The best part of our company is inspiring people that we are working with.
most challenging experience with MP…
was the first day that I went to Munich FTI office. Although it was summer, it was very rainy and when I arrived I was really wet. Thank god, the hotel was so close and I change my clothes and return to office.
favorites…
food/ cuisine –Turkish, Italian color – purple movie – Pride & Prejudice TV show/ series – Somebody Feed Phil (a food & travelling documentary in Netflix)
weekend hobbies & interests…
i love being with my family, son on weekends. Seaside, travelling, eating and drinking, interest in history, ancient cultures, writing stories. I have my own website that I share my short articles.
favorite holiday destination… quote to live by…
Kaş and Çeşme during summer. Especially the sea in Kaş is wonderful. One is by Rumi: “Raise your words, not your voice. It is rain that grows flowers, not thunder” And the other is by Maya Angelou: “Life is not measured by the number of breaths we take, but the moments that take our breath away.”
department
Finance
in
FEATURED
Department
starting my day… favorite breakfast… typical work day…
my tasks…
best experience with MP… most challenging experience with MP… favorites…
f cus
With a large glass of water and planning the day ahead is avocado toast with egg arrive at work, get coffee and scan the emails first. Then, daily meeting with the team followed by tasks to be accomplished one by one. my main role is to act as an intermediary between Management/Group and destinations in terms of budgeting and financial reporting/controlling management requirements. We are constantly in touch with destinations for monitoring the financials and performance of MP hotels as well as indicating corrections, where necessary. was when I joined the MP Turkey annual new year’s ball in Antalya. It was pretty unforgettable to see and live such a company spirit and culture. was my first couple of weeks, until I get acquainted with the company’s worldwide organizational structure. food/ cuisine –Turkish, Greek, Italian color – red movie – Harry Potter TV show/ series – Suits
weekend hobbies & interests…
i love travelling, eating and drinking, fitness and wellness. I try to join the Ironman triathlon once a year as part of a triathlon team as the swimmer and, sometimes both swimmer and runner as well! I occasionally join local runs as well. However, nowadays my hobbies are limited to home workouts and Netflix!
favorite holiday destination… quote to live by…
Bodrum as well as all tropical destinations during their summer times. One of my favorite quotes is by Aristotle: “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” We should all remember nowadays that what Persian said “This too shall pass” and keep the hope up.
Merve Yildirim Head of Budget & Controlling MPHM based in Istanbul
department
Finance
in
FEATURED
Department
starting my day… favorite breakfast…
with an immediate shower when out of bed is usually 3 boiled white eggs with 1 yolk
typical work day…
since I wake up very early, I reach the office most of the time the first one. I prepare my To Do List and start reading my e mails based on the subjects, then proceed with the priority replies and actions.
my tasks…
finding the best deals with the maximum efficiency and the lowest cost. Follow-up with the Purchasing teams globally and locally on the overall operation and overview the advancement of the work in every destination and project. Search for new ideas and products to make MP hotels updated with innovations and technology
best experience with MP…
I had 2 unforgettable experiences since I joined: • Breaking my leg in our hotel in Alacati on the 2nd week of my joining date • Getting the opportunity to attend Powmac after 1 month and half of my joining date provided me the chance to meet all the management of the destinations at once.
most challenging experience with MP…
favorites…
weekend hobbies & interests… favorite holiday destination… quote to live by…
f cus
challenge is my hobby and I wake up every morning searching for a new challenge and new problem to solve, a new idea to implement. However, I never experienced any more challenging times then the uncertainty in the business during the COVID 19. food/ cuisine - sushi, Japanese color - black movie – The God Father TV show/ series – Friends cycling, karting, beach. Mainly, all sport activities I enjoy with my 13 year old son Europe in general and Switzerland in particular “Love the people around you the way they are not the way you want them to be.” “Don’t limit your challenges. Challenge your limits.”
Sharbel Barhoush Head of Global Procurement & Logistics MPHM based in Dubai
In FOCUS
Special Feature
BCC – Helpjuice Online Library
about the program Business Competence Center (BCC), from MPI Malta, is responsible among others to roll out international projects and supporting all destinations. At this point of time, the BCC team is excited to welcome you to an awesome web tool that will be utilized as the common online library for all employees in Meeting Points, Hotels, MPI, Tour Operators (Youtravel), RS24 and FTI AS. MPI Online Library now is better than ever. The old tool is gone (aka XWiki), the new one includes: manuals, documents, forms, a user friendly "Search" functionality and hear's what: it’s available 24/7! How to find the new MPI Online Library? How do I log in?
By clicking on mpilibrary.helpjuice.com
Just use your company email address & your FTI Windows credentials and you are in.
I am new here. How can I use this tool? To answer to your question, you can check an easy step by step guide that will navigate you through the tool. The guide can be easily found in the home page of MPI Online library, under: New here? Check our Getting Started Page What will I find in this tool? At the time being plenty of manuals and forms are currently published in the MPI Online Library, like: GoWellGo, SharePoint, Arkadia manuals, HR forms and many more. All teams (BCC, HR and Managers in all FTI companies) are constantly adding content to provide to all employees info that will leverage their day to day work. How do I get the latest updates? BCC team will send a newsletter when there is a new or an updated manual. All updates can be easily found on the home page under Latest Updates. How can I contact you? Use the Contact us form in the home page of the tool for any requests or issues you may encounter.
In FOCUS
Special Feature
FTIAS – NEST
about the program NEST is FTIAS’ Learning Management System (LMS). Through this e-learning portal FTIAS employees can access custom designed courses.
why nest Learning is an important core value that we share at FTIAS. Having courses available online will definitely give an advantage to our trainees in terms of availability and accessibility. All training can be centralized, increasing training administration efficiency for all the systems, procedures and personal skills topics being addressed in our training plan. The NEST is an effective platform to increase trainees engagement, through usage of technology, at the trainee’s pace.
features Dashboard usage
Once a user logs in, s/he is directed to the main dashboard. All assigned courses are available for access and courses can be started straight away.
Courses
Considering that FTIAS has several technical core functions, many interactive courses are designed and built in-house. Finished courses are uploaded in NEST, tests and quizzes are added to specific courses before completion. Certification is available upon course completion.
Gamification
Engagement is very important in training. We believe it helps with the absorption of knowledge, leading to better performance. This instils a spirit of friendly competition through points, badges and levels system to boost motivation and completion levels.
Accessibility and Interface
NEST can be accessed from any work station or device via available browsers. This gives more flexibility to the users.
Learning paths
Courses can be assigned to all users, but specific courses can only be accessed when other linked courses are completed. This gives more flexibility when planning training whilst giving the trainee a forecast of the training journey ahead.
Reports
NEST offers several ready-made reports and also custom reports that can be tailored according to the need. Such reports are automatically sent to section managers for monitoring purposes.
Integrations
For future projects, FTIAS is planning to integrate online webinars through NEST directly. This will enable the trainer to blend in Training Led Sessions with other online courses, allowing full flexibility through a centralized source of data
Hotel GM PROFILES
Get to know your leaders… profiles
starting my day…
spending time in my garden. I do enjoy watering the plants and maintaining the garden.
favorite breakfast…
is Turkish. A typical Turkish breakfast consists of cheese , butter, olives, eggs, tomatoes, cucumbers, jam, honey , sucuk (a spicy Turkish food similar to sausages), are eaten as a morning meal in Turkey.
typical work day…
starts with tour of the hotel and her outlets, checking emails and corresponding, reporting, checking and monitoring budgets and costs, checking occupancy and sales, interacting with guests to get feedback, communicating with HOD’s, making sure all areas and departments runs smooth operation under our SOP’s.
GM means…
being responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. GM should be an ambassador for the brand his hotel. GM is responsible for managing the hotel management team (HOD's) and overall hotel targets to deliver an excellent guest experience.
5 traits needed to be a GM…
1. 2. 3. 4. 5.
Commitment Optimism Focus Responsibility Confidence
hospitality as a career…
i do enjoy working in a vibrant environment , every day is a new challenge. I do enjoy working under pressure and to achieve targets. I do enjoy multitasking that hospitality industry demands.
most challenging
one of our young guest drowned in the sea due to heart attack. He was on a life supporting machine for a week. He had his family with him with 2 young children. I stood by the family throughout the duration and at the end gentlemen was unplugged from the machine. To see the devastation in the families eyes and not been able to bring him back was so upsetting, been helpless to help someone is not a good feeling.
hotel experience…
favorites…
weekend hobbies & interests…
quote to live by…
food/ cuisine – Turkish, barbecue , fish, seafood color - blue movie – action and mystery movies TV show/ series – reality shows/ Nat Geo gardening, home improvements, taking time to spend quality time with my family, cycling and nature walks. “Life isn't about finding yourself. Life is about creating yourself.“
Cüneyt Altın Cluster GM Marmaris Hotels based in Mares
HR BP
PROFILES
Get to know your HR Business Partner…
HRBP profiles
starting my day… favorite breakfast…
with a cup of tea and a croissant, whilst checking my emails and then head on to work. if time permitting – scrambled eggs on toast and a cup of tea
typical work day…
there’s no one single day that is similar to another – every day brings new and different challenges. We normally start with a team briefing, ensuring that specific projects/tasks are being undertaken. Provide a lot of one-to-one support to employees, e-mails, reports, and making sure that I visit each and every Department daily to interact with Team Members on duty.
HR means…
a strong passion to help and assist team members in every possible manner and motivate them to be fully work-engaged through specified processes. It is a mission to align their skills with the company’s aims and objectives in order to have a successful outcome.
5 traits needed to be in HR…
1. Leadership 2. Active Listening 3. Communicating effectively 4. Impartial & Objective 5. Interpersonal Skills
HR as a career…
i believe that it blends very well with my main personality traits – it gives me job satisfaction and self-fulfillment.
most challenging HR experience…
favorites…
weekend hobbies & interests… quote to live by…
is the rate of staff turnover - losing a team member, is always the most challenging part of my job, irrelevant of the reason. food/ cuisine –pasta color – blue movie – Heat TV show/ series – Money Heist & “24” watching international football in particular the Dutch Eredivisie and waterpolo ‘If we cannot measure it, we cannot manage it’ - Dr. W. Edward Deming
Ivan Sciriha HR Manager, MPH Malta & MPH Cyprus based in Malta
Learning & DEVELOPMENT
The Future of Training
Reskilling and Upskilling
read more
Adapting employees’ skills and roles to the postpandemic ways of working will be crucial to building operating-model resilience. To meet this challenge, companies should craft a talent strategy that develops employees’ critical digital and cognitive capabilities, their social and emotional skills, and their adaptability and resilience.
read more
Upskilling is not the same as reskilling, a term associated with short-term efforts undertaken for specific
groups. An upskilling effort, by contrast, is a comprehensive initiative to convert applicable knowledge into productive results — not just to have people meet classroom requirements, but to have them move into new jobs and excel at them. It involves identifying the skills that will be most valuable in the future, the businesses that will need them, the people who need work and could plausibly gain those skills, and the training and technology-enabled learning that could help them — and then putting all these elements together.
HR DEVELOPMENT
Learning & Development
HR Learning Insights of the Month
Becoming a
STRATEGIC
Engaged employees produce better business outcomes than other employees -- across industry, company size and nationality, and in good economic times and bad. The way your company treats employees and the way employees treat one another can positively affect their actions. Read more in the series of articles “What Is Employee Engagement and How Do You Improve It?” “Employees make decisions and take actions every day that can affect the success of your organization.”
more resources for you
mooc
youtube
Employee Engagement and Motivation: An Introduction Understand employee engagement and explore what motivates us in the workplace with this business psychology course.
CliftonStrengths, a resource for those who want to help others truly understand their strengths and learn how to use them. Gallup experts share tactics, insights, and strategies to help strengths coaches maximize the talent of individuals, teams, and organizations everywhere. https://www.youtube.com/user/Gallup Strengths
ted talks
online
3 Ways to Create a Work Culture that Brings out the Best in Employees by Chris White | TEDxAtlanta Through ground-breaking research, educational programs and organizational partnerships, Christ White helps leaders build high-performing organizations that bring out the best in people.
quote
MindTools offers wide range of highquality, practical, on-demand resources can help you to become an effective and inspirational manager and leader – whether you're new to the job or have years of experience.
www.mindtools.com/
“Choose a job you love, and you will never have to work a day in your life.” - Confucius
This 2020 HR Planning Calendar is your guide to our HR activities and events. This was updated as of issue of this newsletter.
Month
Local Holidays
Company & Global Events
HR Planning Calendar
HR •
Monthly Deadlines
2020
• •
20: Complete Plato HR Dashboard 29: Complete Comm Structure Distribution list Last Fri: Update Recruitment Dashboard
L&D
• •
•
Nov-19
• Dec
1 and/or 15: New Team Member Onboarding 21: Submit HR newsletter articles Setting Goals & Objectives for 2020 ATP approve
•
Finalize & Update HR Report
•
Pre-Opening Training School & Refresher for all team members
•
Mid-Year Performance Review start (delayed) Talent Review start
Jan-20 Feb Mar
Apr
23: Start of Ramadan
TBA/ Budget start
• May Jun
•
TNA launch
•
TNA conduct
•
Year-End Performance Review start ATP and Budget input
TBA/ Budget end
Jul Aug
•
Mid-Year Performance Review completed Talent Review completed
•
23: End of Ramadan
FFC start
Sep
• Oct
FFC end
• •
Nov
• •
Dec Jan-21 Legend: ATP – Annual Training Plan TNA – Training Needs Analysis
•
Year-End Performance Review completed ATP and Budget submit Setting Goals & Objectives for 2021 ATP approve Finalize & Update HR Report
page just for laughs
brain teasers See if you can figure out what these seven words all have in common. Assess Banana Dresser Grammar Potato Revive Uneven
1
Five cats can catch five mice in five minutes. How long will it take one cat to catch one mouse?
2 (Answers are on the last page)
boss: “can you come to work on Sunday. there is some work to finish.” employee: “sure, however, i will be late as public transport on Sunday’s is really bad.” boss: “sure, that should be fine… by when would you arrive: employee: “monday!”
quotes to
live by
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