The Problem:
Millions of people unexpectedly pass without having their plans documented. The California foundation posted a call to service designers and our team "Will Work For Change" responded.
Key Observation: Our primary research finding was that individuals never had the right time to "deal" with the tedious and unpleasant thought of managing their passing.
Insight: Over a course of a lifetime, individuals fill out other important documents such as birth certificates, college applications, voter registration, drivers license applications, mortgages and more. This is the perfect time to add a proposed estate plan.
The Solution: The Wish Papers.
Wish papers is an integration service that provides the opportunity to direct, activate and revise ones final wishes at contextually relevant times.