Elena, Shantae Fauntleroy, Taryn King, Jessica Noffsinger, Abby Rodriguez, Hannah Schmitt, Carrington Windl
GREENFOLDER STORIES
What sets Baltimore Country Club apart from other country clubs? Our people! Our staff members take every step to go above and beyond to accomplish our Simple Truth: Great People Make Favorite Places. Often, there are easy ways to make a positive impression on our members from saying happy birthday to congratulations on an award. However, not being afraid to make the big gestures is what distinguishes us.
We love sharing these stories of the Simple Truth! Submit your Simple Truth experience by filling out the Green Folder Stories form, located at the bottom of the Park & Farms email, in Park & Farms, the staff webpage, or scan the QR codes in the staff breakrooms. BCC encourages all members to submit their own or fellow staff members’ Green Folder Stories.
SUBMIT YOUR STORY
Staff Member of the Month
AUGUST
Juan Cruz Romero, Valet Attendant
Juan has been an invaluable asset, consistently supporting all departments with a positive attitude and unmatched versatility. Whether filling in for shifts, assisting staff, or helping members and guests, Juan ensures everything runs smoothly. His quick learning and dedication have made a lasting impact. We are grateful for his efforts and the way he unites the team.
SEPTEMBER
Danny Coker, Lead Bartender
Danny is the embodiment of our third core value: build genuine relationships. He makes BCC feel like a second home for members and staff alike. He has had a crucial impact on our bar program since joining the team and continues to lead by example, share his bar expertise, and help his teammates grow and learn. Recently, Danny was promoted to Lead Bartender and focuses on bringing in craft beers that are both unique and classic. Additionally, Danny always ensures that the bar is running as smoothly as possible, whether it be supporting the team during busy nights or ensuring everything is in its place. Danny truly goes beyond expectations for the team.
Simple Truth Award
Hannah
Schmitt, Membership Assistant
Our Director of Membership, Casey, recently spoke with a member who was transitioning to a different status while undergoing cancer treatment. After their conversation, Casey relayed the details to Hannah in preparation for an upcoming meeting. Without hesitation, Hannah thought about the member’s comfort during this time and suggested putting together a tote filled with BCC items from the Golf Shop. Within minutes, she selected a cozy sweatshirt the shop for the member. What impressed Casey was how quickly Hannah acted. She expressed that she felt inspired to help as if it was something she was meant to do. Her words struck a chord: “When something nice crosses your mind, there’s a reason to act on it because we often hesitate.” We are grateful for Hannah’s compassion and empowerment to brighten a member’s day!
Save the Dates
NOVEMBER
1 FALL ALL-STAFF MEETING
Roland Park
Enjoy a continental breakfast & catered lunch with your coworkers, learn how the Club is doing, win raffle prizes, welcome guest speaker Eric Rittmeyer, a former US Marine to speak on “Mental Toughness” and more!
SUBMIT ANY QUESTIONS FOR ALL-STAFF
DECK THE HALLS
Decorate your own stocking!
DECEMBER
STAFF APPRECIATION
BRUNCH & SALE
Five Farms
Keep an eye on your calendar for upcoming details
CLUB CLOSED
Enjoy your holiday break!
JANUARY
CLUB CLOSED
Happy New Year! STAFF HOLIDAY PARTY
Keep an eye on your calendar for upcoming details
Deck the Halls Deck the Halls
On Thursday, November 14, come to the Tilly Room and get into the holiday spirit with us! We’re setting up a fun-filled decoration station where you can personalize your own Christmas stocking while enjoying a variety of seasonal drinks and treats.
These stockings will be proudly displayed throughout December, helping us countdown to Christmas in style! And here’s the best part—everyone who decorates a stocking will receive surprise gifts all month long in December, so don’t miss out on the holiday cheer!
If you can’t make it that day, don’t worry—we’ll have extra supplies available for anyone who wants to participate later. Let’s make this a festive and joyful season together!
WHAT IS BCC YOUNIVERSITY?
BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all BCC staff.
STAFF REQUIREMENT
All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.
• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)
• Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)
• All new staff are required to take one BCC Basic History course
NO SHOW POLICY
.5 Credit deduction for not attending class without prior cancellation notice. To cancel your class, login to Sign-Up Genius or contact Lauren Kourtsounis at lkourtsounis@bcc1898.com
PROFESSIONAL EMAIL ETIQUETTE
NOVEMBER 5 | 10:00AM | .5
CHAT GPT BASICS
Chat GPT Basics class will be taught by financial data analyst Carrington Windl, who also taught the Excel class in October! You will learn about the fundamental concepts and functionalities of ChatGPT. The class covers how to effectively use ChatGPT for various departments and positions, including best practices, limitations, and gauging customer interactions.
NOVEMBER 8 | 3:00PM | .5
PERSONAL MEMBER
BCC 1 Credit 60min .5 credit 30-45 min
BCC GOVERNANCE
NOVEMBER 12 | 2:00PM | .5
BECOMING A HOMEOWNER
NOVEMBER 14 | 10:00AM | 1
BLANKET MAKING 101
Back by popular demand! This class demonstrates how to make a blanket in less than 30 minutes, as well as contributing to a great cause. All of the blankets will be donated to the Ronald McDonald House charity, where they help families that are displaced due to the medical needs of their children. We all know hospitals can be chilly, and with your help, we can provide warmth and smiles to those that have a major need.
NOVEMBER 15 | 10:00AM | 1
BECOME A CLASS INSTRUCTOR!
Do you ever find yourself wanting to bring your hobby to work? Let us help make that happen for you! If you have an interest and information on certain subjects, we would love to offer you a platform to speak on them. If you would like the opportunity to host a class, please contact Lauren Kourtsounis at lkourtsounis@bcc1898.com and we can start planning your course!
All staff instructors will receive credit for conducting classes, but must still complete the required credit categories as a participant.
From extravagant vacations, laptops, movie passes and so much more, TicketsatWork is bound to save you some money. This is a unique benefit offered to both BCC staff members and their families. As we continue to look for new and innovative ways to show appreciation for our staff members, we are offering this complimentary perk that gives you access to 20-60% off on movies, hotels, shows, concerts, sporting events, and more!
1. Go to ticketsatwork.com
2. Fill out the information to become a member
3. Click on Company Code (2nd bubble)
4. For Company Code, use BCC1898
5. Enter in the rest of your information (personal or work email)
the
BCC SPORT TICKETS
Please note that staff members will not be compensated for attending the game. If they choose to attend, they must either use their paid time off or attend the game while off the clock.
APPLICATIONS ARE CURRENTLY BEING ACCEPTED! Applications deadline is Saturday, November 30
All staff who has been employed 12+ months, their spouses, and their children are eligible to receive a scholarship or college loan reimbursement! BCC awards up to $20,000 annually! Candidates can attend any degree program and any accredited university or college.
Recipients will be notified by Friday, December 15 Scholarship will be towards the Spring 2025 semester
BCC Cares
Grab a co-worker or go on your own to these volunteer opportunities in and around the Baltimore area
HAPPY HELPERS FOR THE HOMELESS
Saturdays, 11:00pm-2:00pm 1550 Caton Center Drive | Halethorpe, MD 21227
On this day, we gather at the Happy Helpers Headquarters, where we prepare sandwiches and food baskets for the homeless and distribute food in Glen Burnie and Pasadena.
BE A READING TUTOR
One-hour per week
The joy, the pride, the excitement—you can see it all in a child’s smile as they experience a new story. If you’re ready to empower Baltimore city students and support moments like these, become a volunteer tutor with Reading Partners! We are no longer accepting applications for this school year but next year awaits your impact! No prior teaching experience is needed to become a tutor, simply a little over an hour of your time each week and a positive attitude. We’ll prepare you with an in-depth training orientation, cover the cost of your in-person background check, and provide all lesson materials and support for your tutoring sessions.
HELPING HOSPITALIZED PATIENTS EAT A HOT MEAL.
UMD Medical System: 8:00am, 12:00pm, 5:30pm
At UM Rehab & Ortho, we specialize in treating people with brain or spinal cord injuries, strokes, amputations or other complex medical needs. Due to these injuries or illnesses our patients may have challenges related to seating, swallowing, coordination or other barriers to eating on their own.
For some patients, due to the challenges mentioned above, meal times may not be enjoyable. We aim to create an environment where they can take their time, eat food when it is hot and have a pleasant meal. Volunteers help to make this a reality by focusing on one patient, building rapport and allowing the patient the time they need to consume their meals.
WELCOME BAGS FOR AFFORDABLE HOMES & COMMUNITIES RESIDENTS
Mondays-Saturdays
When families move into AHC’s affordable housing communities, we like to give them a welcome bag filled with household supplies to say “welcome home.”
Volunteers will purchase items and assemble the bags. The bag can be a paper grocery shopping bag, reusable grocery size bag or large gift bag. For purposes of hygiene and dignity, we ask that all items are new, unopened and unused. Welcome bags will be delivered to an AHC property in Baltimore City or Baltimore County.
If
you need help, ask. If you can help, give.
Helping Hands is an example of how BCC fosters a genuine approach to the modern working environment. Important keys to our culture are kindness, sincerity, and the extraordinary. The foundation is here because BCC understands that life can be unpredictable, and anything that hinders stability can absolutely affect your day to day life. With the help from generous Staff Members and Members of the Club who opt-in to donating to the fund, they are able to be a pillar of support for those who are seeking assistance. Whether it was an overwhelming season and you are unable to pay your electricity bill, you are finding it hard to put groceries on the table, or you got stuck with an unmanageable hospital bill, know that we are here for you. Helping Hands is a driving force in our mission here at the club, and we couldn’t do it without you.
HOW TO REQUEST ASSISTANCE
HOW YOU CAN HELP
CONTRIBUTE VIA PAYROLL
The organization is funded through voluntary staff member contributions that are tax deductible through our 501c3 status.
Contributions can be as low as $1 per pay period and can be adjusted at any time. This is a great way to help your coworkers that may find themselves in need of assistance.
If you would like to contribute, or are in need of assistance, please email helpinghand@bcc1898.com or contact any Helping Hands committee member.
COMMITTEE MEMBERS
Juanita Bayer, President
Chris Jeffers, Treasurer
Suzy Jewett, Secretary
Stephen Pletch, Vice President
Melissa Bowers
Rachel Upton
Email helpinghand@bcc1898.com to request and complete a Financial Assistance Request form. These may also be submitted to any committee member.
Once all necessary paperwork and documentation has been received, the committee members will discuss the request within 48 hours. The requesting staff member may also meet with the board if they so choose.
INGREDIENTS
BRAISED CHUCK ROAST RECIPE FROM CHEF DUSTIN
3 1/2 lb boneless beef bottom chuck roast
4 1/4 teaspoons kosher salt, Diamond Crystal ground black pepper
2 tablespoons neutral oil, (canola, vegetable, or avocado)
1 carrot, small dice
1 celery stalk, small dice
1 small yellow onion, small dice
1 leek, sliced thin
4 garlic cloves, sliced thin
INSTRUCTIONS
1. Preheat oven to 300°F.
2 tablespoons tomato paste
1/2 cup dry red wine, cabernet or merlot
3 1/2 cups beef stock
6 thyme sprigs
2 rosemary sprigs
1 teaspoon cumin
2 carrots, cut into 1 inch pieces
4 russet potatoes, cut into 1 inch pieces
2. Season chuck roast with 4 1/4 teaspoons of kosher salt and ground black pepper evenly on all sides. This may seem like a lot of salt, however this is a very large and thick cut of meat so it needs all the seasoning it can get.
3. Heat up the oil in a large Dutch oven over medium high heat, and sear all side of the chuck roast. This can take up to 10 minutes.
4. Once all the sides are nice and brown, remove the roast from the pot and set to the side. Add in the small diced carrots, onions, celery, and the sliced leeks. Sauté the vegetables until they start to sweat, about five minutes. Add in the garlic cloves and cook until fragrant, about one minute.
5. Add in the tomato paste and let it cook for about two minutes. Deglaze the pot with the red wine and cook until the wine reduces by half. Add the roast back into the pot along with the beef stock, thyme, rosemary, cumin, and a little bit more salt and pepper to taste.
6. Bring to a boil, cover, and place into the oven for one hour. Flip the roast after an hour and cover again for another hour and a half.
7. After 2 1/2 hours, add in the carrots and potatoes, cover and let cook for 30 minutes. After 30 minutes, uncover the pot and let it cook for an additional 30 minutes.
8. Remove any excess fat from the top of the cooking liquid and serve. Enjoy!
FALL COCKTAILS
FALL PALOMA & MULLED WINE
MULLED WINE:
FALL PALOMA:
2oz Tequila blanco
2oz Grapefruit juice
1.5oz Honey cinnamon simple syrup
1/2 oz Lime juice
Rim with rock salt and cinnamon
Garnish with grapefruit, cinnamon stick, and enjoy!
2 x 750ml bottles medium-bodied red wine 6 cloves
2 cinnamon sticks, broken in half, plus more to garnish (optional)
100ml smooth orange juice 1 large orange, sliced into thin half-moons, pips removed 2 lemons, sliced into thin halfmoons, pips removed Caster sugar to taste (about 4 tsp) 5 tbsp brand
Pour the wine into a large pan and add the spices, orange juice, citrus slices and sugar. Heat over a low-medium heat, stirring to dissolve the sugar, and bring the mulled wine to just under simmering point. Don’t let it boil. Taste as you go, adding more sugar and spice if you want.
Add the brandy at the end, then stir and ladle into thick glass tumblers, including some cloves and citrus slices in each glass. Serve with a whole cinnamon stick in each glass to stir while sipping, if you like.
Bartender Secret
Want to know which wine is best for mulled wine? It needs to be a red you’d be happy to drink on its own. Best is a ripe and fruity style, not too heavy or acidic. A decent côtes du rhône, Australian shirazcabernet or Chilean merlot are all good picks.
MEMBER SURVEY RESPONSES FROM HAPPOMETER
Sheryl was wonderful and so helpful, as always!! We split the grilled brie with fig jam & apples sandwich as an appetizer and it was fabulous!! We had the pork shank with Spatzle and it was AMAZING!! The valet guys are the best!!
Steven is a super waiter. Lunch was great. Loved being at the club for a fun friend lunch.
The whole night had a fun vibe to it from the set-up, the tapas offerings, and, of course, the comic. I like it when the Club executes new ideas and events for the members' enjoyment. It really shows how much you care about us.
Seeing friends. Jane is OUTSTANDING with the service she provides. She makes the dining experience exceptional.
The course is in fantastic shape. Kudos to all the groundskeeping staff for their fine work.
Janu and all the staff went above and beyond to help make this event so successful! We were thrilled with how everything turned out!
Alyssa Sollenberger was awesome!
Several new staff members -- all seem like awesome additions to our community. Service was quite strong with great balance of communication and breathing room.
The professional approach that Hannah Schmitt displayed with my guest.
The meal was sooo good. Alex said it was one of the best he has had, he got the picada steak (sorry for butchering that spelling). I loved the firecracker shrimp tonight! Sophie Berkman our server was a delight!
Wade is a fantastic teacher and always coming up with ways to make the lesson instructive and enjoyable.
Everything! The planters are fool proof, and I always learn so much at these events!
It was a pleasure to coordinate all the details of my Dad's Celebration of Life with Heather-Miller Kent. The event was perfect in every way. The talent and compassion of this BCC staff is world class! Thank You!
The service was fantastic during the Ravens games, we had so much fun watching the game and enjoying the company with our family.
I am enjoying how other members of the staff are stepping up to cover for Abby and it is a great way for the members and guests to see others responsible for the great BCC operation. Chris was a great MC last month - quick and clever. Nick also was a fun MC - funny and self deprecating.
Our night started out spectacular with our spicy margaritas, followed by a delicious meal- the specials were out of this world. We loved learning more about Amaya and her future-she was fantastic! Brent in the pro shop is a dear, and we LOVE our new BCC mugs- so much that Brent is so kindly ordering us more! Thanks always, BCC, for making our date nights memorable.
Nick Cannon and Rebecca Wyskiel did a great job!!! Seeing Nick outside his golf world was particularly interesting!!
I just wanted to let you know how helpful Dennis was today and how much he helped me out. I drove up with two very low tires and asked Ryan if he could put some air in them for me. Next thing you know Dennis is pulling two nails out of them and plugging them for me. I am so grateful, and it was so nice.
My playing partner was stung by a bee and is highly allergic, so we had to cut the round short. The staff was very engaged and helpful.
Our club is world class and that is why I am inviting three guests this weekend. My lesson was superb - Dave Hutsell is Yoda. And I walked from lesson to club fitting to try a club - no appointment. They were so accommodating. And then I played two holes by myself - what an incredible day. Thank you.
Being able to invite an old friend for dinner at BCC dining room is always wonderful. As members, we felt confident that we would have a good evening, and the staff, food and overall environment exceeded expectations.
Our waitress, Sharyl, was very attentive and helpful. On her own initiative, she prepared a very delicious and creative birthday dessert which took into consideration that two of us had gluten allergies. Sharyl's pleasant service combined with the delicious food and excellent weather made for a very, very enjoyable lunch.
Avoid touching your face with unwashed hands
Cover your coughs & sneezes with a tissue
Avoid close contact with those who are sick
As a best practice for your overall health, especially during influenza season, the CDC recommends that individuals receive the flu vaccine and engage in everyday, preventative measures, to prevent the spread of germs.
If you are sick with a flu-like illness, the CDC recommends that you stay home for at least 24-hours after your fever is gone (without the use of a fever-reducing medicine) except to get medical care or for other necessities.
Clean & disinfect work spaces (door handles, computers, phones, etc.)
Wear a mask if you are not feeling well Masks are available upon request
Frequently wash your hands with soap and water for at least 20 seconds (the length of singing Happy Birthday two times!). If soap and water are not available, use an alcohol-based hand rub
To: Santos
Ever since Santos joined the BCC team, we have all been impressed with her work ethic and determination to always exceed standards. She’s very easy to work with and takes requests and her job seriously; the result is always spectacular and detail-oriented.
Desde que Santos fue ascendida, todos hemos quedado impresionados con su ética de trabajo y su determinación de superar siempre los estándares. Es muy fácil trabajar con ella y se toma muy en serio las peticiones y su trabajo; el resultado es siempre espectacular y detallista.
From: Culinary
To: Chef Dustin
Chef Dustin is a wonderful example of leadership in the workplace. He’s humble, down to earth, and approachable. You have this feeling when you talk to him that he is always looking out for his team and putting their needs above his own. He’s easily one of the best supervisors I’ve had.
From: Banquets
To: Hannah Epple
She’s always there for her teammates, driven by her goals and dedicated to the job; an easy role model to admire at BCC. Boo bash has been a major project for her, I was excited for it to come together and be a huge success that’s celebrated by so many!
From: Events
To: Blessy Kimathi
Blessy just stepped into her role as Staff Cafeteria Chef, and our bellies couldn’t be happier! Not only is she a peach to work with, she always ensures the job is done well. We couldn’t be happier to celebrate your promotion, Blessy, thank you for all you do!!
From: Human Resources
Kudos Korner is composed of different compliments or ‘kudos’ heard around the halls and sent to Staff Engagement Coordinator Madison Elena melena@bcc1898.com. This is to make sure that even if you haven’t heard it from a coworker directly, they are thinking of you! There’s a lot of gratitude to be spread. Thank you for all that you do!
ANNIVERSARIES ACCOMPLISHMENTS
OCTOBER NEW HIRES
Barlen Ariyaven Culinary J1 Intern
Alayna Fulton Server
Jacob Armstrong Server Assistant
Linnea Hemby Server Assistant
Debbie Barranco Server
Sandrine Spence F&B J1 Intern
BCC Staff Referral Program
Akash Buchomy F&B J1 Intern
Enmanuel Tejeda F&B J1 Intern
You know BCC and the candidates who have the right character, competency, and chemistry to be successful here. For details on how you may benefit from our Staff Member Referral Program, contact Lauren Kourtsounis at lkourtsounis@bcc1898.com or visit the staff page at bcc1898.com/staff-page
THANK YOU FOR YOUR SERVICE
JOHN GROH NAVY
Lieutenant (O-3)
Service: 5.5 years
Unit/Division: USS Samuel Eliot Morison (FFG-13)
Deployments: Great Lakes Cruise; Caribbean Cruise, Stationed Mayport, FL
Honors: Navy & Marine Corps Achievement Medal, Battle Effectiveness Award, Navy Expert Rifle Medal, Army Parachute Badge
“I served as an Anti-Submarine Warfare Officer, Auxiliary Officer, and Electrical Officer.”
RICHARD JALLET FRENCH ARMY
Sergeant (OR-5)
Service: 1.5 years
Unit/Division: Engineering Corps
JACOB M c GOWAN ARMY
Specialist (E-4)
Service: 6 years
Unit/Division: National Guard 1463rd Transportation Company
Honors: Command Team Coin of Excellence