New Staff Member Experience Flowchart

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HiringManager (HM)notifesHRof recruitmentneeds HRposts employmentads

Request &Initial Engagement

HMtofollowupviaemailtoconfirm interview(includeclubhouse address,parkngdiagram,contact info,etc.)

New Staff Member ExperienceMap

BalimoreCountryClub | December17,2024

TalentAcquisitionCoordinator(TAC)toscreen applicationsforqualfedcandidatesand assigna"culturalfitranking"(1-5;5beingthe bestculturalft)

HMtoreservearoom at FFtoconduct ntervew

TACnotifiesqualified candidate(s)thattheHM willcontactthem

HMtoentercandidatenameandinterview date&tmeintotheshared WelcomeHouse Guest Log by5pmthedaypriorto nterview

HMmustreachouttocanddatewthin24 hrstoscheduleaninterview (Alinterviewsarerequiredtotakeplace atFF)

Ifcanddatedoesnt respondwithn48-72 hrs,theyare disqualfied

Candidate Interview

CandidatearrivesatWecome House WHAwelcomesthem, givesthemtheirstaffcanddate card,directsthemtoparking

WHAnotifiestheFrontDeskofthe candidatesarrival.FrontDesk informsValet ValetAttendantgreetscanddate anddirectsthemtotheFront Desk/Lobby.MemberRelations AssociateandHMgreetcandidate

HMshouldbeinthe obbyat east5 minpriortointerview

Daiy,theWelcomeHouseAttendant(WHA)wil reviewtheGuestLog andprepareStaffCandidateCard(s)inpreparationforcandidate arrivals ThesecardsincludeablanklnewheretheWHAwilwritethe candidate'snameandaparkingdiagramontheback

HMconductsinterview,letscandidateknow thatHRwillreachouttothemwithin48hours, andescortsthemout

ValetAttendantopensdoor,directscandidate totheparknglot,thanksthemforcomng

HIRINGMANAGERAPPROVES

HRwil extendoffer/nextstepsviaphone callwithin12-24hrs,followedbyanemail withofferletter&benefits(ifapplicabe)

HIRINGMANAGERREJECTS

Future StaffMember

HMtocompleteNewHireIT Onboardingformat east5business dayspriortotheirfirstday

HRtosend"thanks,butnothanks"letterto candidate

Ifcandidateaccepts,HRwillfollowup toconfirmavailabiityandstartdate, thennotfyHMofacceptance

Ifcandidatedoesnotreplywithn 48-72hrs,HRwllfollowup

HRsendswelcomeemalwith paperworkrequirementsand completondeadline Formsmust becompletebeforestartdate

HMtonotifyHR oftheirdecision within24hours

HMtosendemailwelcomingnew staffmember Emai toinclude confirmatonofstartdate, groomingstandards,parking informaton,etc

HRconducts backgroundcheck

Ifpotentialstaffmember fai s backgroundcheck, HRtoaddress

Oncepaperworkiscomplete, HRapprovesnewhireinADP. HMtoreceiveautomated emailnotificaton

ITtosetupnewstaff member'semai,laptop, phone,etc priortotheir firstday

Room Reservat on Form
WecomeHouse Staff Guest Log

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