Strategic Plan
Chapter 2: A Pathway to the Future
Goal: Build a Skilled, Diverse, WellSupported Workforce that has Growth Opportunities Collaborate with partners to support a high quality of life for employees. Offer high-skill and high-wage careers, training, and apprenticeships. Recruit and hire from priority populations facing the greatest barriers to transit and employment. Engage the workforce in being innovative and creating new pathways to living-wage, green jobs. Objective: Partner with employees, unions, contractors, and communities to offer high-skill, high-wage careers that support a high quality of life. As a major employer in an increasingly expensive region and competitive job market, Metro strives to treat its employees in a way that lives up to its values and compels partners to do the same. This is especially important as innovations in mobility result in different workforce needs and opportunities. Intended outcome: Public and private mobility services offer high-skill, living-wage jobs. Strategy: Utilize equitable employment practices and encourage partners to do the same. Creating a culture of belonging at Metro means respect, safety, and accountability are priority. Metro will look beyond traditional recruitment strategies to shift culture to one that builds space for racial, gender, and other diverse communities to experience belonging at Metro. Culture will shift to focus on the value of the people at Metro. Metro’s ability to embrace anti-racist principles will support retention, promote leadership development, and make Metro a place people want to work. Metro will encourage its partners to do the same by centering equity considerations whenever Metro contracts for private-sector transportation providers or other services. Strategy: Help employees benefit from the opportunities offered by new mobility technologies. Mobility options are changing. New technologies will likely mean new workforce opportunities. Metro will plan to meet current and future workforce needs and develop Metro’s workforce in response to growth, system changes, and technological
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