Strategic Plan
Chapter 2: A Pathway to the Future
evaluation report will be produced annually. For more information on performance measurement, see Chapter 3. Strategy: Track, measure, and communicate progress within Metro to support value driven data-informed decision-making and continuous improvement. Metro will continue its Monthly Business Review process to drive staff toward datainformed actions and continuous improvement. Metrics captured in the reviews will be more granular than those displayed in the externally focused dashboards. The reviews will help Metro manage its operations and projects using data-informed, value-driven methods. Metro tracks adherence to budget targets as part of its commitment to financial stewardship. For more information, see Chapter 3.
Goal: Conduct Deliberate and Transparent Community Engagement Use meaningful, inclusive, and community-driven approaches to develop, provide, and evaluate mobility choices and supporting infrastructure that serve priority populations. Objective: Be open to shared decision-making and cocreation with community. Metro will ensure its offerings respond to community needs, advance equity, and address climate change. It will do so by empowering and co-creating with communities to develop services and programs. Intended outcome: Metro shares power with communities, especially priority populations, and co-creates policies, services, programs, and products. Strategy: Seek opportunities for co-creation and upstream engagement. Metro will engage with community stakeholders upstream to shape priorities and desired outcomes for project and program development. This will enable Metro to plan, budget for, and then engage communities on projects and programs that reflect their needs. In this way, Metro will provide greater transparency in mid-range investment decisions.
King County Metro
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