Canterbury Rebuild Magazine May 2013 Issue 21

Making the right decisions crucial to maximise economic opportunities

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Page

On the way up for reopened gondola

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Christchurch Airport opens new terminal building Page

4/5 ISSUE 21

MAY 2013

2 May 2013 Canterbury Rebuild

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Issue 21 May 2013 Publisher Metros Publishing Group Ltd Managing Director: Trevor Laplanche e: trevor@metros.co.nz Sales Enquiries e: canterburyrebuild@metros.co.nz Editorial Enquiries e: karen@metros.co.nz

16 Leslie Hills Drive, Riccarton, P.O. Box 9362, Christchurch, NZ Ph: (03) 343 3669 Fax: (03) 343 3659

cover The recent official opening of the refurbished Christchurch Airport was a celebration of not only great tenacity but overcoming remarkable challenges.

Every effort is made to ensure the accuracy and correctness of the information contained within this magazine, however Metros Publishing Group Ltd can accept no liability for the accuracy of all the information.

The information and views expressed anywhere in this magazine are not necessarily the views or opinion of Metros Publishing Group Ltd, its editorial contributors, freelancers, associates or information providers.

FOR ALL ADVERTISING ENQUIRIES Contact Colleen Beattie or Janice Bateman Phone 343 3669

Gondola reopens Page 16

Plant Exchange opens Page 25

Welcome

Fire safety research Page 34

Contents 4

Christchurch Airport opens new terminal building

6 7

Policy interpretation - fact or fiction

8 10

Q&A - dealing with the after effects

11 12 13 14 15

If you can’t make a profit, close the door

16 17 20 21 22 23 24 25 26 27

On the way up for reopened gondola

28

Making the right decisions crucial to maximise economic opportunities

29 30

Shaken but not stirred for quantity surveyors

Karen Pasco

31

Chch commercial buildings set to be more energy smart

Editor – Canterbury Rebuild

32 33 34

Life made easier with newly designed homes

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The Sensitive Choice in building companies

It's like the gestation period is over, and the rebirth of the city is finally upon us.

In the past month there have been many openings, and notifications of those who are returning to the CBD. Cordons are becoming smaller, doors are opening and there is a buzz of excitement.

Prime Minister John Key and Mayor Bob Parker are having to keep their scissors razor sharp as they seem to be cutting red ribbons left, right and centre with New Regent St, the gondola, a refurbished airport, library and new homes being opened – many reasons to celebrate this city's overwhelming capability of bouncing back.

More new innovative gap-fillers are popping up around the city with art and gardens featuring.

On a more personal note we are in the throngs of last minute preparations as we put our house on the market. At this point we are in the declutter, franticfinish-last-jobs phase, before we open our home, to hopefully, all and sundry.

We have opted for an auction which will test my nerves and that of my far more cool and collected husband. Although many pooh-pooh the idea of selling houses at this time of year, real estate columnist John Wright confirms my thoughts of selling during the cooler months in his column.

This month's edition we also welcome new columnist Warwick Isaacs – Cera's general manager who will give us monthly insights to the goings on around the city and what his organisation is doing to get it back on track.

The culmination of four years of hard graft has seen the creation of an elegant new airport – the envy of all New Zealand and overseas travellers. It has been a remarkable exercise in logistics and organisation being completed despite the most trying of challenges and while still allowing people access to fly in and out. See pages 4 and 5 for an insight into the refurbishment.

Consultant Paul Pringle also gives us an insight into why we're feeling the way we do and how we can improve our state of mind.

Got a question about your rebuild process that you need a specialist to answer? Send us your question via email to karen@metros.co.nz and we will get the answer for you.

One way system plan aims to keep things moving No compromise on quality with record consent applications Final total for flat land acceptances Signs that main centres may be slowing Create beautiful spaces Roofingsmiths seeking new standards in the roofing industry Residential advisory service to be launched City to get more art after generous donation Three years and still going strong Hagley Oval improvements to go ahead The foundation for success A day in the life...

Plant exchange opens Connected communities key to recovery Linwood library and service centre at Eastgate opens

Montreal St major lane reduction for three months

Some interesting facts from Scirt Research into fire safety of timber-framed buildings

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Christchurch Airport opens new terminal building

The new $237M terminal building at Christchurch Airport was officially opened by the Prime Minister, Rt Hon John Key – a triumph throughout a trying building period.

Christchurch Airport CEO Jim Boult told 300 guests they were part of a momentous day for the airport. “New terminals at airports generally only occur every 50 years or so, so you are witness to something special,” he says.

“Our old terminal opened in 1960 and was built to handle around 200,000 passengers. These days we handle that number of passengers every 13 days.”

Mr Boult shared some statistics with the audience.

“During the construction of this terminal, roughly 44 million visitors have walked through the terminal and almost 300,000 commercial flights operated through here.

“Most remarkably … in spite of the 11,000 earthquakes during construction, snow storms, volcanic ash clouds and other unforeseen events, we completed this project on the budget set in 2009.

He told the guests the new terminal building is receiving very positive feedback from the travelling public, airlines, border agencies, retail partners and others and has won critical independent acclaim.

“There is a series of quarterly surveys conducted independently worldwide

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around major airports. It's the Airport Service Quality surveys, known in the industry as ASQ, and across the past four quarters, despite the fact that we were still a construction zone, Christchurch Airport has emerged as quite simply the best airport in Australasia.”

Mr Boult ended his speech with some words for the people of Christchurch.

“I hope you see this as I do – a symbol of our outstanding rebuilt city to come and the first major piece of construction to be completed since February 2011. I sincerely hope it is not 50 years until the next terminal is built – it's my hope that our rebuilt city proves such a drawcard that we run out of room long before that time.”

Background facts and figures The old CIAL domestic passenger terminal was opened in 1960, when annual passenger numbers were only 200,000. In 2010, total passenger numbers reached six million. Although the old terminal underwent several expansions and upgrades, continuous growth meant it was clearly time to consider a replacement.

Options for replacement began to be considered back in 2003. After a series of assessment and assessment processes, the design was finalised in 2008 and construction began in July 2009.

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The new terminal building replaces the old domestic terminal as well as the international check-in and related baggage handling infrastructure.

International departure and arrival areas were already adequately sized and so did not need replacement.

The new building therefore needed to be located across the same footprint as the old building and be integrated into the existing international building. Common or “integrated” facilities that could be shared by domestic and international operations were a design feature.

A significant challenge of the project was the careful staging required to allow airline operations to continue unaffected during the four years of construction.

Practical completion of the new terminal building was achieved in stages - the first stage in April 2010 and the final stage in March 2013.

The project budget for the new terminal building and associated works was $237 million and construction was completed within 1 per cent of budget, in spite of the effects of the Canterbury earthquakes.

During the four years of construction, more than 40 million visitors have passed through the terminal and approximately 300,000 commercial aircraft movements have accessed the airport.

The new airport terminal is a sustainable and efficient operation and

had to fit with the airport company's environmental policies and carbonZero accreditation.

Travellers rate it the best The Airport Service Quality (ASQ) Survey is conducted quarterly across about 200 airports worldwide. It measures overall passenger satisfaction with the airport and by specific service areas including check-in, security, food and beverage facilities and retail facilities.

Each airport's performance is measured against others in its country and region.

The most recent quarterly survey business and leisure travellers gave Christchurch Airport the highest overall satisfaction rating across airports in Australasia, a rating echoed by the 2012 annual overall rating.

In the wider context, the Christchurch Airport has underscored the reality that airports are a vital piece of infrastructure for any city. The airport was open within a few hours of the September 2010 quake and open for emergency flights within 90 minutes of the February 22nd 2011 quake. Medical evacuations and other flights got people out and essential supplies and emergency staff in and CIAL's actions are therefore credited with saving 25 to 30 lives.

Economic and Financial Factors Christchurch Airport welcomes around six million passengers a year. Another five million come through the airport to greet and farewell those passengers, so that's around 11 million visitors to the campus per year. Metaphorically, the population of Timaru arrives on the campus daily.

Business and Economic Research Limited (BERL) last year assessed the economic impact of the airport, focussing on additional activity and expenditure generated in the Canterbury region and the wider South Island for the 2010 calendar year as a direct result of the presence of the airport. The assessment found Christchurch Airport generated $1.7 billion in regional GDP. That's 6 per cent of the total GDP for Canterbury and 3.9 per cent of the total GDP for the South Island as a whole.

In that year, almost 6000 people were employed on the airport campus in full

time, part time or casual roles, making it the largest single centre of employment in the South Island. The airport also created employment for 20,300 full time equivalents on and off campus, which is 8.3% of total FTEs in the Canterbury region and 4.4% of total FTEs for the whole South Island. These figures have been adversely affected by the earthquakes but will show a considerable increase in the future.

However, there is no doubt the contribution from the airport is significant.

There are two main parts to the contribution - one is activity generated by the expenditure of foreign and domestic tourists who pass directly through the airport. The other is activity from all operations on the airport – that's support activity such as the operations of the airport itself, aircraft and airfield maintenance etc.

Government policy currently offers 'Open Skies" over Christchurch until 2017, giving favourable consideration to airlines offering new services to and from the city.

Christchurch International Airport is a carbon neutral company and has received carboNZero certification from Landcare Research following a detailed measurement and analysis process. CIAL is the first airport company in the Southern Hemisphere to attain certified carbon neutral status and is the second carbon neutral certified airport company in the world.

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If I was asked to describe the emotional state of the Christchurch residents still battling for a fair and proper insurance settlement, I’d choose two words to summarise how they’re probably feeling... angry and fearful. Angry at the injustice of it all and fearful of the loss they are likely to suffer as a consequence.

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Policy interpretation fact or fiction

People react to stress, acute pressure and fear in a number of different ways and often our basic instinct to fight or flight is an emotional response to perceived threats which are influenced by our ability to recognise pain and danger.

So what’s the cause of all this anger and fear? And is it real or simply our perception of the threat that we believe is in front of us?

I’d assert that the heart of the problem lies in the incorrect interpretation of policy wording documents (by both insured and insurers alike) and that yes, it’s a very real issue which has tangible dangers likely to have significant adverse effects for many people.

A number of you may have read Justice Asher’s judgement of the recent High Court case O’Loughlan vs Tower and will be interested to know that he commented; “in in New Zealand

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Hoani Hipango meeting their obligations fully and properly? Are they proposing settlements that comply with New Zealand law?

These are all (necessary) questions that most of us have asked many times – of the insurers, the insurance council, MP’s, CERA, Government, the Insurance Ombudsman, and increasingly of the Justice system....though there has been no clear, definitive or overarching response that will clarify these for

The heart of the problem lies in the incorrect interpretation of policy wording documents.

insurance contracts are interpreted in the same way as all other contracts. There are no special rules that apply. Thus the initial focus is on the words and plain meaning. The context of the words in the policy and the matrix of surrounding facts are also relevant to the process of interpretation”.

So in order to correctly interpret any insurance policy, it’s critical that three things are properly considered; the words and their plain meaning; the context of those words; and the matrix of surrounding facts.

It’s also interesting to note that Justice Asher observed that “both sides in their pleadings approached their contractual obligations erroneously”. Quite simply, the interpretation of the policy wording was incorrect.

The collective experience of the past two years suggests (both in our communities as well as in the court rooms) that the insurers have only really considered their interpretation of the words and their plain meaning, and that they’ve failed to fully consider the context of those words and the reality of the surrounding facts of people’s claims.

Believing that their policy interpretation is absolute and correct, insurers have adopted claim handling procedures that are dictatorial, not transparent, inefficient, inflexible, and which many claimants believe are totally questionable at the best of times.

Are the insurer’s claims handling responses correct? Are they acting in good faith and in a fair and open manner? Are their processes and procedures appropriate? Are they

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everyone, but more importantly, there has been no decision or precedence that protects us all.

But that’s the problem. There really can’t be one encompassing ruling that covers the breadth of all insurance claim situations as the policy wording, context of the contract and individual property damage facts are all different.

It simply just depends.

Yes, it’s a very complex and highly technical contractual situation, but it can actually be quite simple too.

Clarify the facts and reject the fiction.

So what’s the take away message from this month’s article?

Hopefully two things; 1. It’s critical that your insurers interpret the policy correctly and that your claim is handled properly (you’ll need to get expert help to do this).

2. If that doesn’t happen it’s highly likely you’ll not receive what you’re entitled to and suffer financially as a consequence.

If you choose to contest what’s happening, it will not be easy and you will need to fight to protect your rights.

If you do fight......get good help.

Good luck and catch you next month.

Hoani Hipango is a partner at Proclaims Management. Proclaims is a Christchurch claims consultancy, whose business processes have been developed in line with international insurance industry practices and with the input of globally acknowledged insurance law experts. Contact Hoani on 943 7144 or hoani.hipango@proclaims.co.nz to discuss your situation.

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One way system plan aims to keep things moving Christchurch city’s one-way system is a long debated topic. The transport chapter of the Christchurch Central Recovery Plan is a chance to look at the options with fresh eyes and a fresh approach, after all, our CBD is now a different place.

Those who have read the Accessible City document on our ccdu.govt.nz website will already be familiar with the reasoning. Our new CBD needs to be a great place to live, work and play. It will be attractive and exciting but it will also be compact.

Therefore the new city’s transport system needs to be flexible and resilient and be able to accommodate the projected population growth. This needs to be across all transport modes – walking, driving, and cycling.

Under the proposed plan the CBD core will ensure pedestrians will have priority. Speed limits will be adjusted to ensure this is so and streetscapes will be beautified. The key entry points to the central city – Victoria, Colombo and High Streets – will be redeveloped as “Main Streets”, and enhanced to support retail and mixed use development.

Our new greener city will be so much richer for the Avon River Precinct, an area that will link the east to the west, and emphasise the new focus the redeveloped CBD brings.

To enable this to work to its full potential, the distributor streets around the CBD will ensure the traffic flows as easily as possible.

The draft transport chapter outlines how Bealey, Fitzgerald, Moorhouse,

Hagley and Deans Avenues will continue to act as major arterial routes for travel around the central city, with key crossing points for access into the centre.

Montreal, Durham/Cambridge, Madras, Barbadoes, St Asaph, Tuam and Kilmore Streets will be the distributor streets.

They will provide the key vehicle access routes into the central city to service the majority of trips to the core on a daily basis.

The Salisbury–Kilmore one-way pair have traditionally carried less traffic than the other one-way streets and run through predominantly residential areas.

The thinking behind the one way system is to keep people moving.

But we are also acutely aware of the need to draw people into the CBD core to work, to shop and to simply experience this new area we are creating.

Further work is currently being done by the CCDU and its partner agencies, the Christchurch City Council, Environment Canterbury and the New Zealand Transport Agency, before a final draft version of this plan goes to

Warwick Isaacs, Director As the Canterbury Earthquake Recovery Authority’s operations general manager, Warwick has managed the demolition and operations work programme both residential and commercial - throughout greater Christchurch.

His role in the rebuild of Christchurch began the day after the earthquake in February 2011 when he led a team under Civil Defence.

That evolved into a key role within CERA; responsibility for the deconstruction programme that precedes the rebuild. The deconstruction programme is ahead of schedule and it is regarded as setting a new international benchmark in terms of speed in clearing the way for recovery. Warwick will now use all of the experience and knowledge he has gleaned during his challenging year as CERA’s operations leader, to forge a new future for Christchurch.

He is looking forward to being part of creating a new and modern city with everyone who lives and works there.

“The new city’s transport system needs to be flexible and resiliant...”

They will be converted to two-way streets; Kilmore Street will continue to be a distributor street but through-trips will be encouraged onto Fitzgerald and Bealey Avenues.

The other one-way streets will be retained but enhanced, as appropriate, with significantly improved streetscapes.

These enhanced one-way distributor streets will provide the required street amenity to suit the local character and intended development while still allowing efficient vehicle movement.

the Earthquake Recovery Minister.

Regardless of the age-old debate – to one-way or not to one-way - let me reassure readers that the CCDU aim remains the same; to bring our CBD to life with workers, shoppers, residents and visitors by enticing them in, through the network of transport systems designed specifically to do just that.

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Q&A - dealing with the after effects We all react differently in situations that are far from normal. The pressure and stress caused by the earthquakes means many are still dealing with situations never experienced before.

We asked consultant Paul Pringle why we feel the way we do and how we can overcome our emotions.

What have been the most common problems that people are presenting with as a result of the Canterbury Earthquakes?

The problems (and solutions) range greatly. Generally speaking, the problems were initially around acute anxiety, fear for safety, (e.g. of aftershocks) and managing the likes of basic needs (housing, food, changes to career and education). Many of these concerns still exist – but we are now seeing the consequences of the response to the acute stress: Major tiredness, financial concerns, interpersonal and relationship conflict, and a shorter wick in dealing with changes to: Building processes, bureaucracy, education, and traffic delays etc.

Why is this?

Simply put; there are now minimal EQ aftershocks – and so our focus has shifted beyond reacting to our safety concerns in the ‘now’ and having to deal with the consequences and ‘aftereffects’ (e.g. tiredness, roadworks, lack

It almost feels now like people have been feeling this way for a long time; how can we start to feel better?

Our approach is different for each client; however a common intervention we use is for people to work on accepting the present (whether this be their emotions, thoughts, or something they did/said wrong). From a point of acceptance, we can move toward doing something proactive with the things we can change and accept the things we can’t change.

of infrastructure), to preparing for the long rebuild road ahead.

What are people doing now they didn't before?

Generally we are finding that people are having to work at settling into a new ‘normality’ that involves a new routine and a longer term strategy often including an element of accepting the current state of affairs – but committing to being focused on the present and the future – a future that we are not quite sure of.

Why are we still feeling tired, glum, despondent?

Because change and challenge are hard! The simple fact is that the stress and trauma most of us have gone through is extremely exhausting: When people have less energy (e.g. from lack of good sleep, good food, and rest/relaxation) this can create a layer of ‘black’ that means we have to work harder to see the good in everyday things.

However, it is important to point out that

Paul Pringle not everyone is feeling tired, glum, and despondent. Some of us are relishing the challenge; excited about the prospect of rebuilding a new city.

Some people were not greatly affected by the earthquakes (for example, people who are new to the city and are here to rebuild it). We need to continue to look for the good bits.

Who is most susceptible to feeling overcome by the process they are working through?

This is a tough question. Certainly with our clients we are finding that for many people the earthquake (or the consequences of it) have been the ‘last straw’ on a number of other stressors (relationship, health, career, financial).

On this basis, we are always checking in with people holistically (not just focusing on earthquakes); and ensuring that they take an honest look at their lives and what choices they are making.

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Continued from previous page

major emotions like anger, this can often only delay and enlarge the feeling or add worse ones, like anxiety and depression. As painful as it may be, one must start with accepting the feeling because, given time and validation, the feelings will eventually pass.

Why do people react so differently?

Because everyone is unique.

Psychologists often use the term ‘coping style’ as to why and how people react differently to stress. Generally speaking, our coping style is formed over time and includes things like our personality/temperament, our physiology, our age and stage of life, our ‘locus of control’, our upbringing and inherited beliefs, our stress experiences before the earthquakes, and our levels of self-awareness. As coaches, we are looking to first assess these types of things with clients before assisting the client with solutions that suit their wants and needs.

How can people help others they can see in trouble?

It really depends on the ‘trouble’.

However, the first option is to always offer an open, non-critical listening ear of support. In our view, people usually already have the answers to their own problems, if those problems are validated and the person is given a chance to work through them. Unless facing a critical situation, the last thing we would recommend is telling a person ‘what they need’ or ‘should/must’ do without assessing what’s happening.

What, if any, free assistance is available for people who may not be able to afford it for themselves?

A start is certainly calling Lifeline (0800 543 354) as the counsellors on the phones are trained professionals and the service is free. Lifeline counsellors will then be able to provide recommendations of support providers in Christchurch for specific issues (for example, assistance with EQC versus relationship counselling versus medical issues). Some employers also offer EAP counselling programs for employees.

What are people meant to do with their anger and stress?

Accept, accept, accept! It is normal to feel anger, frustration, anxiety and all other sorts of emotion following such a major event. Emotion is often somewhere in the body: Notice the emotion; sit with it; breathe into it; give it a name; talk about it with someone you trust. Generally we find that Kiwis are very good at ‘getting on with it’ or avoiding it by ‘acting out’ (e.g. through taking it out on others, gambling, drugs, alcohol). However, when it comes to

What piece of advice would you give to people who feel overwhelmed by the situation they find themselves in?

We generally find that with our clients ‘overwhelm’ is the system saying: STOP – I NEED A BREAK HERE! The right ‘break’ will depend on the person – but, like the recent mental health ad campaign in Christchurch – might include things like getting outside, some deep breathing, exercise, visiting an art gallery, going on a ‘mate date’ and, of course, speaking to a professional (never be afraid to ask for help).

Paul Pringle is a former employment lawyer and HR Consultant and is the Director of Paul Pringle Consulting: A niche provider of leadership, career and stress resiliency coaching. Paul has worked with hundreds of individuals, groups, schools and companies across Canterbury in assisting them to accept and then proactively deal with the challenges and changes to the both the city and their personal and work lives. Paul can be contacted at paulpringle@gmail.com.

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No compromise on quality with record consent applications At a time when the Council is receiving record numbers of consent applications for new homes, the commitment to processing quality consents has never been more important.

Christchurch City Council Building operations manager Ethan Stetson says that while processing record numbers of building consent applications is a huge challenge, “there will be no compromise around standards, because standards equals a commitment to safety. And in the rebuild environment we all want that.

The Council provides an excellent service on this front.”

The Council's figures show that 324 consent applications were received for new homes over the 11 week period from mid January 2013 until the end of March. This compares with 200 for the same period in 2010 and in 2007, which was considered to be a busy year for consents, 243 applications were received.

An application may have as many as 200 questions that a building consent officer is required to check against the building code. Every bit of checking counts, says Mr Stetson, bringing huge value for customers.

done well by your family or tenants, and you're in a good position to protect the equity in your home.”

A good example is a problem that comes up in a number of consent applications around making sure flashings for windows will provide a weather tight solution.

“It is so important that you end up with a weather tight home, so our building consent officers are doing a great job when they go back to an applicant and point out that the application does not adequately show the right solution, and ask them to provide more or better information.”

“You want these questions to be asked by highly trained building consent officers and ours are some of the best. When your consent is issued you will have a document which clearly sets out the required steps around the work needed to meet the building code.

If you then carry out the work required

by the consent, pass inspections and are then granted a Code Compliance Certificate you will have a full set of documentation showing that you did everything right. This independent checking provides really valuable assurance for property owners.

“You can be confident that you have

Ethan Stetson's top tips for applying for building consent 1. Contact us early and find out exactly what you need to do for your application.

2. Consider employing a professional, such as an architect or designer, who has a good understanding of the Building Act and the Resource Management Act and how their requirements relate to your project.

3. If you or your professional agent are asked for more information please get back to us quickly.

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If you can’t make a profit close the doors Get a job and become a valuable employee. The purpose of a business is to make a profit. Sure, it's important how that profit is made but if there is no profit then all your plans on what you will use the profit for will come to nothing.

At the beginning of a new financial year, last year’s figures are tallied up to see what the final profit was. Builders and tradespeople are starting to say, “I've never been busier but where's my profit gone? I've been on the job from 6am and sometimes didn't stop doing bookwork till after 10. And often Saturday and Sunday. So where's my profit gone?”

If these are typical of the hours you’re working and not making a profit, then it’s time to shut up shop and get a job. If you want to stay in business, there are just two things you have to do. I’ll tell you about these later but first I’ll extol the benefits of being a well-respected employee: 1. Reasonable working hours 2. Four weeks paid annual leave 3. Paid sick leave 4. Income protected by ACC not deducted from your wages 5. Paid bereavement leave 6. No IRD breathing down your neck 7. No employee management issues 8. Often many perks at the employer’s expense

So if you are going to take on the huge burden of running your own business, then you’d better become as skilled at business ownership as you are on the tools.

Here are the two things you have to do: 1. Make a deliberate, conscious decision to step up to become a professional business owner rather than someone on the tools trying to run a business after hours 2. Seek out all the professional help you can to help you step up.

Business is a team event, you can’t go it alone. You will find it terribly hard to achieve success without building a great team around you. If you are not prepared to invest in building a great team and taking advice from the best quarters possible, then you’ll always battle for success – and may never achieve it.

 Jamie Tulloch is managing

director of E3 Business Accountants Limited and accountants4trades.

Accountants4trades is dedicated to providing accounting, tax and business advice to trades and related businesses involved in the Christchurch rebuild. Contact Jamie on 379 2343 or Jamie@e3accountants.co.nz.

Jamie welcomes queries and comments.

I’ve Never been busier so where’s my profit gone?

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Final total for flat land acceptances All of the acceptances of the Crown's Red Zone offer have now been received and checked, and a final number of expiries can now be confirmed.

In total 109 offers from the 31 March deadline have now expired. Fifteen offers relating to previous deadlines had already expired. So across the flat land, 6666 property owners have now accepted the Crown offer and 124 have expired.

Canterbury Earthquake Recovery Authority chief executive Roger Sutton, says the small number of expiries is not unexpected.

“We have been in regular contact with property owners over the past 18 months so we had a good idea of how many people weren't keen on the Crown offer,” he says.

“What we have always focused on was ensuring we can give the people who did want to take the offer, the most information and help to find the best option for their particular situation. With an overall acceptance rate of around 98%, I know we have helped the majority of people find a way to move on from the damage these earthquakes have done to their land and homes.”

The next major deadline for property owners applies to those in Southshore and South New Brighton. These property owners have until 31 May to return their sale and purchase agreements, and they can then nominate a settlement date up until 30 June.

12 May 2013 Canterbury Rebuild

SUBURB BREAKDOWN Kaiapoi Offer accepted, but not settled 159 Settled 679 Total Expired 10 Pines Beach and Kairaki Offer accepted, but not settled 25 Settled 101 Total Expired 24 Brooklands Offer accepted, but not settled 189 Settled 273 Total Expired 33 Avon Loop, Richmond, Linwood Offer accepted, but not settled 125 Settled 281 Total Expired 8 Dallington, Burwood, Avonside Offer accepted, but not settled 423 Settled 2228 Expired 29 Avondale, Aranui, Bexley, New Brighton, Wainoni Offer accepted, but not settled 309 Settled 1874 Total Expired 20 Expired property breakdown Insured Residential Properties 2 WDC Leasehold Properties 1 Properties Under Construction 0 Uninsured 33 Vacant Land 21 Commercial/Industrial Insured Properties 5 Not for Profit 1 Other (including no consents return) 61

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Signs that main centres may be slowing

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QV.co.nz research director Jonno Ingerson says values are still increasing nationwide although there are signs that the rate of increase has slowed in the last month or two in Auckland, Hamilton, Christchurch and Dunedin.

“However it is still too early to tell if this is the start of a more widespread slowing of values.”

“The provincial centres remain variable with no universal trends evident either over the past three months or the past year,” says Ingerson.

“The number of properties on the market remains limited, particularly in Auckland. This has constrained the number of sales at a time when buyers have generally shown more confidence and have been keen to purchase.”

Christchurch Christchurch values remain significantly above last year with a 7.8 per cent increase. The outlying areas

NZ price index relative to peak

QV residential price index relative to market peak

The latest monthly property value index shows that nationwide residential values increased further in March. Values are up 3.3 per cent above the previous market peak of late 2007, with a 1.3 per cent increase over the past three months and a 6.5 per cent increase over the past year.

such as Waimakariri and Selwyn continue to hold their value although the increase in value in recent months has been slower than what we have seen previously.

QV Valuer Daryl Taggart says values in Christchurch have again stayed strong compared to last year with the demand for housing. “The market is still quite strategic with vendors not wanting to show their hand too much if they can help it. The outlying areas

appear to be not selling like they used to but could see slight lifts again in the future.”

Auckland Values across Auckland are still increasing and are now up 11 per cent over the past year. Areas like Rodney and old Auckland City continue to show slower rates of growth over the past 3 months than what has previously been seen and in comparison to other areas.

Overall, values are still markedly above

last year, with North Shore seeing the greatest increase at 11.6 per cent.

QV Operations Manager Kerry Stewart says there is still a continued lack of listing which has worsened over the past month as people start to hold onto their properties more, especially in the wake of the release of the draft unitary plan.

“Many buyers are also starting to feel that house prices are unreasonable and are waiting it out to see if houses become more affordable.”

“Auctions are still popular especially in the inner city where the market remains heated. In general the right properties will still go at the right price,” said Stewart.

Outside of Auckland, the main cities continue to increase, although some at a greater rate than others. Hamilton has grown slightly, Tauranga continues to fluctuate and Wellington values have steadily increased since November.

Dunedin has seen a 1.7percent increase over the past three months, leaving it 4.4 per cent up on last year.

For further information contact: Jonno Ingerson Research Director – QV.co.nz Phone: 04 802 1239 Mobile: 027 454 6642 Email: jonno.ingerson@propertyiq.co.nz For further specific comment on Christchurch, contact Daryl Taggart on 027 304 9815.

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Create beautiful spaces also complemented with our line of quality products which we have sourced from throughout New Zealand and other parts of the world.”

Its extensive range of giftware in Admire's showroom is ideal if you are searching for something for your own home or a special present for someone else. “We have a range of beautiful imported lamps as well as an extensive range of other stunning pieces both large and small.”

So if you are in the process of creating a beautiful space, contact Admire Interiors whose professionalism and experience will ensure you get just that. For more information visit www.admireinteriors.co.nz

You've been through the process of rebuilding or renovating but now is the time to choose how this new space will look and feel.

Instead of becoming overwhelmed with the array of choices available staff at Admire Interiors are able to assist in making sure the choices you make reflect you and your style while also working within your budget.

Formerly on Wrights Rd, Admire Interiors has recently moved to a new location at 68 Durham St South, Sydenham.

On entering this showroom you can instantly see how Admire can cater for an array of tastes. Whether it is classical, contemporary, traditional or something more individual, there is a selection of beautiful pieces that will enhance any interior. With its selection of curtains, blinds, rugs, furniture, cushions and decoration pieces for those finishing touches – the store provides inspiration for those wanting to create beautiful living spaces.

Manager Peter Myers says a good

starting point for all people is selecting the carpet. “Pick your carpet first as you don't want to be restricted by your curtain fabric,” he says. From there staff can assist in “building” the room from the floor up – helping choose those elements which will complement any new or existing pieces you want to incorporate within the space.

Staff have extensive product knowledge and are extremely adept at acquiring the information they need to ensure their customers wishes are exceeded. This comes from many years in the industry and the ability to really listen to people.

To make it even easier, staff are able to travel to people's homes with their mobile showrooms so that decisions can be made in your home, ensuring aspects

such as light, space and window placement are taken into consideration.

This free service means people can eliminate the endless trips backwards and forwards to retrieve new samples and windows can be measured by experienced consultants. Customers are then sent a no obligation free quote.

Peter and his team are all about providing value for investment. “We provide people with a professional service

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Roofingsmiths setting new standards in the roofing industry There's been talk lately about Calder Stewart Roofingsmiths – quality craftsmen who supply and install superior roofing products to ensure they deliver the best for their clients.

These RoofingSmiths not only have extensive knowledge in all areas of lightweight metal roofing, it is also the extensive training programme each RoofingSmith undertakes which sets them apart.

Well Canterbury has its very own Calder Stewart Roofingsmith in Duncan Corlett, based in Christchurch, who has been providing unequalled service to his customers. Duncan has vast experience in the roofing industry, and he and his team are hardworking, reliable and highly knowledgable.

“We are able to provide builders, designers and homeowners with a range of options which are the most suitable to the location of the build.”

Once a client contacts Duncan, a team of estimators work out the cost taking into consideration the best product suitable for the location of the building – whether it be coastal, snow loading or if there are any other environmental considerations. If a reroof is required, a site measure will be taken.

The quote is then sent to the client within a five working-day period. A courtesy call is then made to the client to see if the quote has been received and if the customer has any further questions.

“When the job is accepted it is given an estimated start date and products are booked along with height protection – which is compulsory. The job is then started and completed to Roofing Association of New Zealand standards. A site clean and roof checklist is undertaken and warranty card is set up.”

Once payment is received, a warranty is then given to the client. “The idea is that the customer has a seamless process from initial contact to finished product,” Duncan says.

The rebuild of Canterbury is also very important to Duncan. He works closely alongside residential clients, insurance companies and merchants to make the rebuild stress-free for his customers.

Duncan is also able to supply the entire Calder Stewart range of roofing products which are typically associated with a high level of finish. The range includes architectural profiles and a designer range of products exclusive to RoofingSmiths. These include, Solar Rib, Heritage Tray and Euro Panel – all of which have been tried and tested in some of New Zealand's most harsh environments. They also deliver a look that is European in style – which suits every building design, from the modern home to a commercial property.

“One of the most exciting products is the Solar Rib that has a PVL panel affixed to the roof profile which generates its own electricity. Current demand for this product is exceeding our expectations, simply because the roof profile looks great, requires no ply substrate and can generate electricity.

With more home owners concerned about their green footprint and the rising cost of energy,” says Calder Stewart general manager John DÁrcy.

Duncan also sells the Gerard Roofing tile range with products such as Tuffcoat, Corona Shake, Rockport and Oberon tiles. These can be supplied in satin or textured finishes.

“Many of our products are only available through us so that makes us very diverse compared to our competitors,” Duncan says. “When a RoofingSmith installs a quality Calder Stewart roofing product you know it's going to be installed right the first time.”

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On the way up for reopened gondola After extensive renovations to modernise the facilities, the iconic Christchurch Gondola was officially opened by Prime Minister the Rt. Hon John Key last month.

The Gondola had been closed for two years following the earthquakes. In the time since, it has undergone extensive renovations to modernise the facilities and ensure the hillside was safe from rock.

Special guests at the official opening

Prime Minister the Rt Hon John Key with Welcome Aboard managing director Michael Esposito.

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included Christchurch Mayor Bob Parker, MP for Port Hills Ruth Dyson, and Christchurch and Canterbury Tourism Chief Executive Tim Hunter.

“It's a really important attraction for Christchurch. You have to have things that people want to go and do and neat experiences for them to want to have, and the Gondola is in such beautiful part of Canterbury. A great place to hold your breath and soak in the atmosphere. It's a fabulous addition to tourism in the area,” Mr Keys says.

A view shared by Christchurch and Canterbury Tourism's Tim Hunter.

“Tourism in Christchurch has been hit pretty hard in the last two years and the reopening of the Gondola is a significant recovery step that adds back another cornerstone visitor experience to the city's major attractions.”

At the event, the Prime Minister unveiled a commemorative plaque to remember those who lost their lives in the February 2011 earthquake.

The area and operation was water damaged by a burst sprinkler head as a result of the February 2011 earthquake. This caused 60,000 litres of water to flood the entire top station.

After spending $2 million on repairing and upgrading the facility, managing director Michael Esposito is excited to see such an integral part of

Christchurch back up and running.

“I am delighted to see many peoples' hard work over the last two years come to fruition. The Gondola is such an iconic attraction in Christchurch and to see it back up and running shows how Christchurch is on a strong path of recovery,” he says.

“I would like to thank the city of Christchurch, our annual pass holders and inbound tour operators for their tremendous support and encouragement while we worked to improve and re open,” he says.

The reopening sees new and improved refurbished gondola cable car pods that transport visitors from the base up to the crater rim of the Port Hills and Mt Cavendish summit. At the Mt Cavendish Summit Station there's a new 'Shop the Top' retail experience and new access stairways.

The summit's café has re-opened as the Red Rock Café and welcomes a new chef and new menu. The function centre has also reopened and been renamed the Crater Rim Room and is available for weddings, functions and other events.

At the Summit Station, the Time Tunnel ride experience has a new video of Christchurch and Lyttelton's geology, people, places and historical events including celebrating famous Cantabrians.

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Residential Advisory Service to be launched A free advisory service for residential property owners facing difficult issues with earthquake rebuilds or repairs will tap into a range of expert advice to help the owners find solutions, Canterbury Earthquake Recovery Minister Gerry Brownlee has announced.

Canterbury Earthquake Recovery Minister Gerry Brownlee

The Residential Advisory Service will be launched this month and will assist property owners with their various issues, including insurance problems.

The independent service is designed to assist those who are facing complex issues, are confused over conflicting advice, or who are in disagreement with other parties. It will work by identifying potential solutions, preventing unnecessary disputes arising, and contributing to a smooth and timely rebuild process.

“What we have achieved through consultation with the community and insurance sector is a service that will help guide people to the advice and support that is right for them,” Mr Brownlee says.

While consideration was given to an advocacy rather than advisory advice, discussions with other agencies and community groups made it clear that an independent advice service supported by a range of experts is the option for addressing peoples' needs.

Mr Brownlee says all parties would have liked to have announced the service sooner, but it had taken time to bring together everyone involved and get agreement on a service that doesn't duplicate existing services and will deliver tangible outcomes for property owners.

Property owners in need can approach the service on their own. The service will operate via an assessment and referral method.

Service clients will initially be interviewed for a thorough assessment of their case, and then appropriate steps will be identified and agreed to address their situations.

Some property owners may require independent advice only, and those with complex issues may progress from an independent advice meeting to an independently facilitated multi-party meeting.

A range of technical experts will be available to support the service.The service's independent advisers will be able to request direct advice and/or suggestions from these experts.

Funding arrangements for the service are still being finalised, with costs shared between CERA and other agencies and organisations.

Further details on the service will be released closer to the launch date.

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City to get more art after generous donations Christchurch Art Gallery’s Boosted campaign has surpassed its $25,000 target – with the money raised helping Populate! the city with more art.

The Gallery aimed to reach $25,000 by the end of April through the new national arts crowd-funding website – www.boosted.org.nz – and has reached its goal after a generous $12,000 donation from the Christchurch Casino late last week.

Gallery director Jenny Harper says the support of the Casino and other individuals that appreciate art has made a real difference to Christchurch.

“We are very excited about our Populate! programme, and we think the people of Christchurch will really enjoy it as well.”

Populate! is an extension of the Outer Spaces programme and marks the Gallery’s tenth birthday. It will bring a new wave of works of art to post-quake settings in the central city, beginning from 10 May and running for several weeks.

Christchurch Casino chief executive Brett Anderson is pleased the Casino has been able to support the Boosted campaign.

“We appreciate and value what Christchurch Art Gallery has offered the citizens of Christchurch in the past

in a nutshell  The Gallery building is

currently closed for earthquake repairs and, at this stage, will hopefully re-open in the first half of 2015  Though the primary and, while the Gallery is presently closed, it has not let this stand in the way of continuing to bring art to the city.

“Populate! is a great way of recognising its tenth birthday, and not only will it bring more art back into

the foundations relevelled, the base isolated and the façade and interiors repaired.

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For more information about the Gallery’s Populate! programme visit www.christchurchartgallery.org.nz

The Gallery will be lifted,

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Both are very important as we go about rebuilding a vibrant city,” he says.

structure of the building performed very well during and after the earthquakes and there was virtually no damage to collections inside, over time, liquefaction under the Gallery has bent its foundations and its floors are no longer level.

Zealand, Nu-Wall meets or exceeds the requirements of the Building Code. BRANZ have tested Nu-Wall and have issued three Appraisals covering all applicable installation methods.

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Three years and still going strong It's been three incredible years since Sovereign Palms first offered Canterbury residents a new way of living. Sovereign Palms is the visually stunning residential community, which encompasses all that is desired in a home – the peace and tranquillity of the country, the proximity of city life and the warm welcome of Kaiapoi, the small town with a huge future.

Never did Suburban Estates imagine how successful Sovereign Palms would be. Its vision was of an environmentally-friendly community jam packed with modern conveniences, architectural appeal, yet a warmth and neighbourly ambience that would welcome families to live the ultimate kiwi lifestyle.

It knew it was on to a winner when it chose Kaiapoi as their location.

Despite the earthquakes, or perhaps because of them, Kaiapoi embraced the creation of Sovereign Palms and welcomed new residents with open arms. Kaiapoi gave families reputable schools, superb sports facilities and excellent outdoor recreation opportunities. The thriving business community offered every convenience

at their doorstep.

“The people of Kaiapoi have such an amazing attitude,” says Suburban Estate's Tracey Watson, “they got behind this incredible development and their contribution to the Sovereign Palms success story cannot be underestimated”.

It's hard to believe only three years have passed since construction began at Sovereign Palms. The development

has gone from strength to strength, growing in stages as demand dictated; the first phase featuring 250 sections quickly sold out and is now a bustling, happy community with its signature palm trees.

Then it saw the creation of Sovereign Greens, with almost 300 sections on offer, between the Palms and Morecroft. Today, construction is almost completed.

Many sales were the result of post-quake relocations and Sovereign Palms was in an ideal situation to accommodate their specific needs. Many also qualified to receive a $10,000 landscaping package for free.

Today those envious of such a desirable lifestyle can take heart, the third and final phase is about to be released. Sovereign Lakes is arguably the icing on the cake, 350 more sections of varying sizes and aspects.

Visitors will soon be able to visit the Lakes, explore at their leisure and take their time to choose their new address.

As it blows out the candles Sovereign Palms takes a moment to reflect on such a successful venture. Soon, almost 1000 sections will be graced with houses. Those houses will become homes, those owners will become neighbours, and those neighbours will become friends. Sovereign Palms has proved beyond a doubt that a modern neighbourhood can be built on traditional values. This ethos will see the development of Sovereign Palms continue to flourish and house a prosperous community for generations to come.

57

90

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Hagley Oval improvements to go ahead Christchurch City Council recentlyapproved funding for the completion of the redevelopment work required to upgrade Hagley Oval a first class venue for Cricket in Christchurch.

Work is limited to the upgrade project, and is distinct from any proposals to develop Hagley Oval further.

This approval will see $565,000 of the

$1.65 million already set aside in the 2012/13 Annual Plan, made available for the completion of the redevelopment work.

This partial distribution of the funding will go towards the completion of the wicket, the practice wicket, the levelling of the outfield and the outfield drainage and irrigation work.

Unit Manager of Recreation and Sports John Filsell says, “the provision of these funds will enable the completion of work, and allow Hagley Oval to become a first class cricket venue. This work ensures Hagley Oval will be prepared and conditioned to a standard capable of hosting first class cricket and international matches.

“Having a sports venue in Christchurch up to an international standard so soon after the earthquakes will be a great achievement and attraction from an international

Renovation

317A Flaxton Road, Rangiora

Sand Slitting

22 May 2013 Canterbury Rebuild

viewpoint. It is also a venue that the residents can be proud of and once it's finished and will be able to use inbetween the cricket seasons.”

The remainder of the funding set aside in the 2012/13 Annual Plan, shall be held until such a time the Council approves other works, to be carried out at Hagley Oval or elsewhere.

To find out more about the Hagley Oval redevelopment, visit the website at; www.ccc.govt.nz/hagleyoval

Sown down for winter

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The foundation to success Over the last four years Southern Repiling has built its reputation on foundations of trust, honesty and expert workmanship. This company has an elite team of qualified builders servicing homes in the Otago and Southlands region. It has recently widened its perimeters to Canterbury to help rebuild the future of Christchurch.

Repiling is a delicate process which involves re-levelling of floors and can even involve the replacement of subfloor timber and floorboards. Some symptoms of when repiling is needed are: doors and windows jamming and not closing properly, floors that feel bouncy and uneven and cracks in the walls.

"Due to the actions of a previous owner, they had replaced piles down one side of the house with piles that were too short. The house was propped up on wedges and unattached to the bearer. I had reason to call on Southern Repiling to remedy the problem. The team were cheerful and professional in their work with the repiling taking a week to complete. On completion they removed the rubbish leaving the site in a clean and tidy condition." Janet Orchard, Dunedin.

This family run business provides high quality work and ensures it has the ability to do the job right the first time. Southern Repiling work closely with structural engineers to ensure the work is completed to the highest standard. Not only does this company specialise in repiling and pile replacements, it also has other services which include house lifting, beam installations and chimney replacement.

From the Christchurch earthquake a pattern started to form when analysing the

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state of the damaged houses. A majority of the houses had slid off their piles in the earthquakes because they were not attached to them.

Southern Repiling owner Dwayne Hubac discussed his feelings on the state of houses today. "Even though the earthquake has hurt a lot of people, everyone is now a lot more educated and now I think we will be rebuilding safer houses for the future."

Southern Repiling uses top of the range machinery to allow easy access to the defective piles which lead to achieving level floors. Recently a home was left sunk very deep into the ground. Southern Repiling were able to lift it out from corner to corner and keep it nice and level. This saved the clients a lot of money as the experts of this company were delicate and precise with this project.

When taking on a job, Southern Repiling's first priority is to analyse the damage. Safety and quality comes first.

This company does not believe in quick fixes and works hard to repair the cause of the problem with the best professional standards. Once its work is at the highest quality and the foundations are at a strong and stable condition, a structural engineer will inspect the foundations. Once completed an engineer's certificate is then issued to the client.

Southern Repiling is based in Dunedin.

For more information phone (03) 455 5701, email info@southernrepiling.co.nz

House Foundation Repair Specialists Southern Repiling is here to help the people of Canterbury repair their homes, we specialise in:

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Sumner with single garage, from $284,000 Canterbury Rebuild May 2013 23

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A day in the life...

By John Wright, Harcourts Ilam 2

Another month has whizzed by and it certainly feels chilly now when you step out first thing. Winter months are traditionally slower in real estate as people hunker down and wait for the spring thaw. Home owners will often say “the garden looks much better in spring” as a reason to wait until after winter to market their property. While that may be the case, it is also true that the lower number of houses on the market often means more competition from buyers and better prices – making winter a great time to sell.

Another example of this computer-driven age I suppose; web sites you can use to get an idea of what your house might be worth. By emailing your details you receive statistical information on recent sales in your area, providing a guide to the price range your property falls into. The agents who own or lease these web sites will then follow up – in a traditional manner, with a phone call to offer you a full appraisal and to see if you wish to sell.

This month we observed a couple of fluoro-clad engineers wandering around our car park using a ground penetrating radar – an instrument used to find in-ground services like sewers, storm-water and electric cables. Safe drilling spots are then marked so geotechnical engineers can take samples to determine ground stability and quality.

GPR is quite painless and only took about ten minutes so don't worry when it comes to your part of town.

I cannot recall a period when so many houses of a $1million-plus were on the market for sale.

There have been numerous sales at that level and

24 May 2013 Canterbury Rebuild

higher lately, with several sold over the $2 million mark – something unheard of in Christchurch not long ago. When a gorgeous house happens to sit on a very large parcel of land it is now such a rarity that I (very selfishly) would like to see some protection from demolition for the sake of subdivision and redevelopment. It was only a few years ago I recall reading about bulldozers turning up at first light and smashing down an exquisite stately home to facilitate the construction of upmarket townhouses. Let us hope that is a oneoff occurrence to be consigned to the history books.

Married clients of ours have had a stressful time of late, which may serve as a warning to home buyers. One of them was made redundant and hadn't been able to secure another job, putting them under some financial pressure. Rather than leave things to chance, they approached their bank to organise a mortgage holiday. Their bank said no, they don't do them, advice that compounded their anxiety with the prospect they might have to sell up if employment couldn't be found. The Credit Contracts and Consumer Finance Act has firm guidelines and is due for some amendments soon but if you are looking at borrowing, make sure you ask the bank their policy on helping during times of hardship as it may well be something that influences your choice of lender.

For more information on selling or buying property, contact John Wright at Harcourts Ilam 2 at 397–399 Ilam Rd. Phone 351 3002 or mobile 021 811 629 or visit www.harcourts.co.nz/Offices.

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Plant Exchange opens The Greening the Rubble Trust is a registered charity managing a dozen temporary mini-parks and gardens which come and go across the city, on vacant ex-commercial sites. It is supported by Christchurch City Council annual grant and commercial donors, plus the skills of landscape architects, gardeners and many other volunteers.

Visit www.greeningtherubble.org.nz to find out more.

A vacant space is about to host an innovative new service for city gardeners. The Plant Exchange, where plants are given away, was opened late last month in the space formerly occupied by Piko Wholefoods.

The Plant Exchange is about 50m north of the popular Book Exchange Cabinet provided on the Kilmore and Barbadoes Street corner by Greening the Rubble's sister organisation Gap Filler. Like the Book Exchange, it relies on the interest and honesty of users to bring and take items – ideally on the same visit, so that the stock remains large.

The colourful Plant Exchange tables have been built from donated timber and decorated with Resene paints by Greening the Rubble's Jonathan Hall and his volunteer helpers. The tables are securely mounted onto the concrete floor-pad of a demolished storeroom.

Donations of surplus vegetable seedlings and potted perennial plants, are now invited. “Bare-root plants and cuttings are unlikely to survive, but there will be some spare pots and potting mix available.” says Rhys Taylor from Greening the Rubble. He is also

seeking experienced gardeners as visiting volunteers, to help sort, water and label-check the donations.

“Labels on the plants that you leave will be very useful to others. If you are not sure, write your best guess onto a piece of wood or plastic and add a question mark. The flower colour and whether the plant from your garden grew well in shade, or sun, drought or wet soils would be useful information, too.”

Invasive weeds will not be welcome gifts. To help identify these, the Trust is displaying Plant Me Instead, Canterbury-Otago edition, an illustrated booklet from Weedbusters, which suggests alternatives to weeds.

The project will run for the autumn and spring planting seasons, with a relocation between sites in mid-winter.

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Connected communities key to Christchurch’s recovery Research into how six different communities responded to the Canterbury earthquakes has highlighted the importance of building stronger communities.

Lead researcher Louise Thornley, Senior Research Associate at Quigley and Watts Ltd, says the research aims to inform action, by communities and authorities, to better prepare communities for future disasters. More than 90 community leaders and residents were asked what helped (and hindered) communities in their efforts to respond and recover.

“The research shows that communities with pre-existing networks, community organisations, and local facilities were well placed to adapt after the earthquakes,” Ms Thornley says.

“Having established leaders, social networks, and a sense of community helped people to better adapt.

Communities that had access to community assets like marae, or were involved in initiatives such as Project Lyttelton, were well positioned to hit the ground running, re-group, and provide support and opportunities for people to connect after the quakes.”

Marae were seen as key hubs for

Lead researcher Louise Thornley, Senior Research Associate at Quigley and Watts Ltd

magazine

emergency support and hosting people in need. Māori participants emphasised that cultural values and practices, as well as iwi (tribal) infrastructure, helped marae to respond quickly and effectively.

Dr Lucy D'Aeth, Canterbury District Health Board Public Health Specialist, says the research provides further proof that the act of giving – to others or to the community – enhances the wellbeing of both the recipients and 'the giver'.

“The act of contributing is crucial in adapting after disasters and in building resilience.

“Not only were the well connected communities able to provide support quickly, but a 'virtuous circle' led to a heightened sense of community, enhanced wellbeing, and a sense of optimism for the future – which gave rise to subsequent community involvement,” Dr D'Aeth says.

“Not surprisingly, communities that were more engaged after the quakes were better placed to take part in recovery planning. Communities did however voice frustration at the difficulties they faced when it came to understanding and influencing the decision making of officials,” Ms Thornley says.

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Linwood Library and Service Centre at Eastgate opens Mayor Bob Parker officially opened the doors to Christchurch City Council's temporary new Linwood Library and Service Centre at Eastgate Shopping Centre on 30 April.

Mayor Parker officially opened the new library and service centre, on the first floor of the shopping centre – the first combined library and service centre facility in the suburb.

For the first time since the February 2011 earthquake, customers visiting Linwood Library and Service Centre at Eastgate will have the opportunity to borrow items from the 50,000-strong collection that was held at the Linwood Library in Cranley St before its closure.

The library collection includes books for all ages, a range of magazines, CDs, DVDs, talking books and the Ngā Pounamu Māori collection. There are also 14 computers offering free internet access. New service kiosks, which are being introduced to libraries across Christchurch, will make it possible for customers to issue their own items.

Customers will also be able to access all usual services at the customer service centre, including making rates payments and applying for rates

Sisters Emily and Courtney Bower self-issuing their books. rebates, paying dog registrations and accessing drainage plans.

Mayor Parker says it was wonderful to see people of all ages celebrating the opening of the new library and service centre.

“When a community has experienced as much upheaval as this one, milestones like this are especially welcome and are another encouraging step towards recovery. The earthquakes have forced us to think outside the square when it comes to restoring some of our key community services and this is another example of this creative thinking.”

Mayor Bob Parker cuts the ribbon with help from a little friend.

Libraries and Information unit manager Carolyn Robertson says staff are thrilled to be operating from the spacious new facility. The library opened ahead of schedule, which gave staff time to ensure all was running smoothly before its official opening.

More than 30 new memberships had already been issued in this time, including to a gentleman in his 90s who was a first-time library customer.

“The public and staff alike have waited patiently for this facility to open and it's particularly heart-warming to see customers enjoying the collection from the closed Cranley St library for the first

time since the February 2011 earthquake,” Mrs Robertson says.

Eastgate Shopping Centre manager Joanna Hollander says, “It's a great day here at Eastgate, welcoming the Linwood Library and Service Centre. The opening of the facility on Eastgate's first floor is just the beginning of the redevelopment and rejuvenation of the centre into a community hub for the people in eastern Christchurch.”

The new library is open from Monday to Friday from 9am to 6pm and on Saturdays from 10am to 4pm. The new customer service centre is open from 9am to 5pm on weekdays.

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COMMERCIAL Making the right decisions crucial to maximise economic opportunities Christchurch's economic future is at a crossroads and it's crucial the right decisions and investment choices are made to ensure awaiting opportunities are maximised, according to Canterbury Development Corporation chief executive Tom Hooper.

Canterbury Development Corporation (CDC), which leads economic development for the Christchurch City Council, last month launched its Christchurch Economic Development Strategy (CEDS). The initial version of the strategy was revised following the 2010 earthquake and now takes in to account the significant impact of the earthquakes and continuing effects of the global financial crisis. It also recognises the economic value of the rural sector to the city economy and the amendments made in 2012 to the Government's Business Growth Agenda.

Hooper says CEDS identifies five largescale opportunities – 'The Big 5' – which have the potential to step-change the Christchurch economy. Another list of development initiatives shows what is required to simply 'keep the city competitive' with other similar-sized cities and regions.

“This strategy focuses our attention on what can make a real difference to Christchurch – beyond earthquake recovery and over the next 20 years,” Hooper says.

“Successful implementation of The Big 5 and Keeping the City Competitive projects has the potential to place GDP 54 percent higher than it is today by 2031, and that is a really exciting prospect.”

28 May 2013 Canterbury Rebuild

The Big 5 1. Maximising Earthquake Recovery Opportunities 2. Effective Water Resource Management 3. Improving Productivity Through Innovation 4. Successful Central City Design & Build 5. Increased Imports & Exports Distribution Networks

Post-quake Christchurch. The Christchurch economic development strategy (CEDS) identifies five large-scale opportunities – 'The Big 5' – which have the potential to step-change the Christchurch economy.

Photo courtesy of Canterbury Development Corporation (CDC).

The challenge now was to maintain momentum and turn the strategy in to reality, Hooper says. CDC will lead some of the projects in CEDS and will monitor the entire work programme. “We will engage with both the public and private sector and involve them in the projects as we enter the implementation phase, and will keep all of our stakeholders informed of progress throughout.”

Christchurch City Council has formally endorsed CEDS. Mayor Bob Parker says the strategy "speaks to a transformation and revitalisation that will ultimately lead to our city becoming one of the safest, most environmentally sustainable, economically buoyant and culturally rich cities in the world".

David Caygill, Deputy Chair of Environment Canterbury, says it is great to see CDC recognising the crucial links between the rural sector and the city. “The economic benefits of irrigation don't just flow to the rural sector – never mind all the other impacts of the way water is being managed in Canterbury."

Peter Townsend, Canterbury Employers' Chamber of Commerce (CECC) Chief Executive, described the strategy as a well thought out and significant piece of work.

“The strategy is about more than money – it's about our community, social issues and getting our environment right.”

“At CECC we have been close to this plan as it has been developed and we intend to stay close to it as it is realised.

The plan depends on all of us for its delivery. We will all need to support it and be actively engaged.”

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Shaken not stirred for quantity surveyors at New Zealand conference next month As a 'nod' to the Christchurch earthquakes and the subsequent changing nature of construction in New Zealand, the theme of the New Zealand Institute of Quantiy Surveyors (NZIQS) conference next month is 'Shaken Not Stirred – A Solid Foundation for the Future'.

Building and Construction Minister Maurice Williamson, whose portfolio includes building and construction, statistics and land information will be the keynote speaker at the upcoming conference to be held in Queenstown on June 13 and 14.

He says quantity surveyors play an increasingly important role in building and construction. “The Canterbury rebuild is a massive undertaking, and large numbers of quantity surveyors will be needed to ensure the rebuild is cost effective and accurately accounted for.”

The two-day national symposium at Hilton Queenstown is open to professionals working in all areas of the construction industry - not just quantity surveying - and Queenstown is playing host to the event for the first time since 2003.

The forum will host a multitude of influential speakers representing industry bodies in banking, construction and central government, covering a variety of topics such as sustainability, eco building, the economy and the effect of the earthquakes.

NZIQS conference committee chair and registered quantity surveyor Mick Moffatt

Keynote speaker, Building and Construction Minister Maurice Williamson.

NZIQS conference committee chair Mick Moffatt at venue, The Hilton Queenstown.

said there had been “significant change” since the earthquakes and the conference presented a rare opportunity to share thoughts and solutions on best practice within the industry.

“The quakes certainly pose some unique challenges we haven't seen before,” he said.

“The conference provides a wealth of educational and networking opportunities.

We'll hear from some exceptional speakers with an array of experience who have a lot to share and not just about the construction industry.”

Other prominent keynote speakers include former head of the Serious Fraud Office and current Queenstown Lakes District Council CEO Adam Feeley.

Former New Zealand Olympic chef de mission Dave Currie will also be a major

drawcard at the event, expected to attract over 100 delegates from around the country.

Mr Currie has managed the New Zealand team through six Olympic and Commonwealth Games and will share the “highs and lows” of his career, incorporating the strategies behind creating and maintaining a high performance environment.

Peter Degerholm, an expert in the Construction Contracts Act, will also address delegates, as will Bruce Collins QC, and Paula Hugens, managing director of sustainable and passive house design company Green Being.

Ms Hugens will lead an interactive discussion session and share her thoughts on sustainability, design and the environment.

“We'll ask the hard questions such as 'Can you afford to ignore energy efficiency?' and question whether energy efficient design can be cost effective and reduce costs,” said Ms Hugens.

There will be plenty of networking opportunities throughout the two-day event, culminating in a James Bond-themed gala dinner at Stoneridge Estate on the last night.

Former New Zealand cricketer Sir Richard Hadlee, regarded as one of the greatest fast bowlers and all-rounders in cricketing history, will attend the dinner and regale guests with anecdotes from his extensive international career spanning four decades.

Registrations can be done online atwww.nziqs.co.nz or emailingaccounts@nziqs.co.nz.

Canterbury Rebuild May 2013 29

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COMMERCIAL

Montreal St major lane reduction for three months Montreal St is currently one-lane from Cambridge Terrace/the Avon River to Armagh Street/ Cranmer Square.

The change will be in place for up to three months to late July while Scirt delivery team Fletcher replaces and repairs wastewater pipes in this area, part of a large network of central city work.

With several large office blocks and businesses in this area, workers as well as road users will be affected by the narrowing of a major one-way street that daily takes thousands of vehicles from south to north.

“People are encouraged to use routes other than Montreal Street. These include Deans Avenue on the west side of Hagley Park, across to Madras Street and Fitzgerald Avenue on the east side of the central city. Manchester St is also open northbound now through the central city, although it is a slower route,” says SCIRT transport planning manager Angus Bargh.

“People who normally travel along Hereford Street to get to work will need to come along Rolleston Avenue into

Gloucester Street and then take Cambridge Terrace down to Hereford Street.”

Meanwhile part of Rolleston Avenue is north-bound only from Worcester to Gloucester Streets until mid June.

Drivers on Montreal Street can still turn left onto Cashel Street, and turn right onto Rolleston Avenue for an alternative way north.

SCIRT advises everyone to plan their trips before they leave home and also prepare for delays. “We really appreciate the efforts people are taking to avoid already congested streets,” says Angus.

RCP to manage convention centre planning A firm has been appointed to manage the latest stage in planning Christchurch's Convention Centre Precinct as the project's momentum grows.

RCP was selected in a competitive Request for Quote process, against two other members of an industry panel, to be project managers for the Precinct's planning and procurement of private sector partners to lead the development work.

Five preferred consortia for delivery of a Master Plan and the

Precinct have already been selected to progress to the next stage after an Expressions of Interest process.

The Convention Centre Precinct is one of the key anchor projects in the Christchurch Central Recovery Plan.

PricewaterhouseCoopers is working on behalf of the Christchurch Central Development Unit and its partners to produce a detailed business case for the Precinct.

The Crown has already purchased more than half of the land it requires for the Precinct. It is due to open for business in early 2017.

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Christchurch commercial buildings set to be more energy smart Nearly 40 commercial buildings in Christchurch have now received expert advice from Christchurch Agency for Energy (CAfE).

The projects and buildings supported with expert energy efficiency design together account for 141,609sqm of floor area.

The Energyfirst programme, run in partnership with EECA, provides expert energy efficiency advice for city buildings over 500sqm within Christchurch City, and allows for energy modelling grants for larger buildings.

CAfE chief executive Merv Altments says the programme has provided funding for a range of projects, including several offices and retail buildings, the SportsNZ High Performance Sports Centre, Rangi Ruru Girls' School, and Kidd's Bakery.

“This is what the people of Christchurch asked for with Share an Idea and we're doing it. This 141,600sqm of buildings will be warmer, more efficient and cheaper to light, heat and operate than preSeptember 2010. We're pleased to make a positive difference to the rebuild. There has been a lot of

CAfE chief executive Merv Altments anticipation of a better and different Christchurch and Energyfirst is making this a reality.”

“There will be only one opportunity to

building owners,” says Altments.

Energyfirst consultant Jeff Smit of Demand Response says, “Christchurch can be better with more energy efficient buildings that use better design and simple energy efficient ideas. From our work with developers we know Energyfirst is a recognised part of the rebuild and that can only be a good thing”.

“We're pretty excited by the commitment to energy from the clients we have, and new ones we're getting on board. The energy modelling we can do can demonstrate huge savings. What is particularly strong is that in many circumstances it may not add to the cost of the building but if it does these costs are typically paid for in a short time,” says Energyfirst Consultant Mike Baker of TM Consultants Ltd. May marks the 2013 Energy Awareness month and CAfE have put together an extensive programme, that will highlight energy usage and sustainability. Included in the programme is a mini Expo:Our Energy Future as well as a celebrity debate, tours of Christchurch energy sites and SWITCH – the award winning movie on the future of energy.

rebuild the city and the time is now.

Electricity and other energy will only get more expensive, and already energy efficiency pays for itself and makes a huge difference for tenants and future

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COMMERCIAL

Life made easier with newly designed homes Two new homes specially designed to allow people of all ages, stages and abilities to live easily were recently opened in Wigram.

The opening marked an agreement between Lifemark and Accessible Properties that recognises the importance of housing design for whole-of-life use.

The new Memorandum of Understanding formally acknowledges Accessible Properties' commitment to meeting Lifemark Design Standards for its new social housing programme. The Lifemark is an independent graded standard that signifies that a home has been designed for ease of adaptability, accessibility and safety, delivering a lifetime of value.

Minister for Disability Issues, Hon Tariana Turia says, “Nearly three years ago, when I announced our commitment to supporting Lifemark, we had a dream

MP Megan Woods presenting Accessible Properties and Lifemark with certificate.

DISPL AY

of this day, when we could truly be a part of an accessible, inclusive community, where all people can live, work and play.

The focus on adaptable, safe and accessible housing was always driven by a desire to reflect changing family needs, particularly those of disabled, injured and older family members. Today, that day has come.”

The two adjacent homes at Buckhurst Ave, Wigram Skies have been designed for people with disabilities who require onsite support. They have interlinked safety monitoring systems so that assistance is readily available. “These homes help fulfil

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an urgent need for new social housing in Christchurch and contribute to muchneeded stock that is suitable for people with disabilities and for whole-of- life use,” says Andrew Wilson of Accessible Properties.

Megan Woods, MP for Wigram cut the ribbon at these houses which have many special features to accommodate people with disability; level-entry doors, garages capable of accommodating vans, wetarea bathrooms, wider doors and robust joinery. These are part of the Lifemark Approved Standard which all homes can

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MP Megan Woods cutting the ribbon

be built to meet. However, these two homes are also fitted with a special electronic monitoring system that uses motion sensors to detect movement in the homes. This allows for an extra level of safety, and makes it easy to monitor and provide support to the residents during the night.

Some of the first tenants and their parents got a look at their new home.

Other attendees included Ruth Jones of the Earthquake Disability Leadership Group, Ben Lucas, CEO of the NZ Spinal Trust and representatives from Christchurch City Council.

However, while the initial occupants in the homes will be people with intellectual disabilities, supported by IDEA services, the houses have been designed so that anyone could live in them – not just those with physical and intellectual disability.

These six-bedroom homes have been made possible by support from the Governments Social Housing Fund and are the first new-build homes completed

by Accessible Properties as part of a programme to complete 67 social housing units by March 2014.

“We have an amazing opportunity to create a brand new city that leads the way in universal design. We congratulate Accessible Properties on taking an important step in ensuring that Christchurch is rebuilt as a truly accessible City where everybody is welcome, everywhere,” says Lifemark general manager Andrew Olsen.

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COMMERCIAL

187

Projects totalling

$101MILLION being handed back to asset owners

9

km

stormwater pipe laid

35%

OF DAMAGE REPAIRED

1251

work notices distributed to

318,562 RESIDENTS

22

km

Fresh water pipe laid

32%

OF DAMAGE REPAIRED

182,235 sqm ROAD PAVEMENT LAID

14%

of damage repaired

123

Projects totalling

$418

MILLION

UNDER CONSTRUCTION

144km

Wastewater pipe laid

22% OF DAMAGE REPAIRED

7332

face to face INTERACTIONS

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35

PROJECTS TOTALLING

$202.4 MILLION Being estimated

192

PROJECTS TOTALLING

$1186

MILLION being designed

4,076 sqm

$1,921.5

OF RETAINING WALLS REPAIRED

is the total value of work within the rebuild programme

MILLION

Canterbury Rebuild May 2013 33

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COMMERCIAL

Research into fire safety of timber-framed buildings New Zealand has vast reserves of renewable forests and much of this timber is used in the residential construction of new housing.

However, very little of it is used in the commercial sector for large buildings and approximately 50 per cent of the timber harvested is exported as logs to other countries.

The University of Canterbury (UC) has produced ground-breaking research in timber engineering which has been on-going in a variety of fields for many years.

UC is researching fire resistance issues to speed up the use of timber products in the New Zealand construction industry. Timber buildings will play a vital role in the Christchurch rebuild and world class research is being conducted at UC to aid in achieving this goal.

Research by PhD student James O'Neill, under the supervision of Professor Andy Buchanan, involves testing full size floors in a large furnace under loads to determine how they may behave in a building fire.

“Timber floors have been shown to exhibit very good performance in fires

UC PhD student James O'Neill at BRANZ, Wellington, conducting a furnace test as part of his research.

in the past due to their slow rate of burning and the formation of a protective char layer, and this research aims to better estimate the behaviour of

timber floors in fires and how engineers can design them in the real world for better fire performance,'' O'Neill says.

“Widespread use of timber as one of the main structural elements in tall buildings in the modern environment is inhibited as timber is a combustible material and commonly thought to

behave poorly in fires.

“With the issue of sustainability becoming increasingly prevalent on the agendas of major corporations and governments worldwide, timber as a structural material is fast becoming the most viable alternative to other materials such as concrete and steel.

“The ever increasing population of the planet is putting a strain on the limited natural resources available, and the most logical primary building material of the future must be completely renewable. Timber fills this void as both a completely renewable and environmentally friendly material.

“Timber is aesthetically pleasing, simple to build with and extremely versatile, enabling many different types of building to be constructed for a wide range of applications.

“Making better use of the vast renewable timber resources available in New Zealand is the first step towards a more environmentally friendly and sustainable future.

“Timber buildings will play a vital role in this regard, and the world class research being conducted at the University of Canterbury will aid in achieving this goal,'' O'Neill says.

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Fusion Homes - The Sensitive Choice in building companies in New Zealand Building with Fusion Homes has gone beyond being “simply smart”, it now has the approval of the Asthma Foundation New Zealand’s 'Sensitive Choice' programme.

Sensitive Choice is the Foundation's seal of approval for products and services that are beneficial to those with respiratory problems or allergies.

Fusion Homes has applied for whole house approval – meaning they will be the only building company that is recognised as being able to deliver an entire home that will help reduce asthma and allergy triggers.

Fusion Homes Sales Manager, Peter Crampton says this independent endorsement of the company's building philosophy is testament to its innovation and commitment to producing family friendly homes.

“We have taken many products and building methods that have proven themselves over the decades and fused them together to come up with a building system that is energy efficient, affordable, stronger and now they have been independently approved as being healthier.

“Fusion Homes are very different from the majority of other building companies and Sensitive Choice approval will validate that. We think and operate outside of traditional building concepts, offering the average Kiwi family the ability to build a safe, low energy, healthy and affordable home, that has a low carbon footprint – and they are super tough homes – exactly what young families need.”

So what is it that sets Fusion Homes apart?

Simply put – it's the fusion of expertise, techniques and products the team has brought together. While this overall combination is revolutionary, there is nothing they do, or use, that has not been tried and tested in the marketplace for decades – both here in New Zealand and internationally.

Fusion Homes is all about choice; they

Fusion Homes range of choices is The Smaller Smarter Home range. This collection of house plans addresses the challenge of providing upmarket design, while at the same time delivering affordability.

The floor plans are designed for efficiency, and can be individually tailored to suit any need with expansion pods. The overall design demonstrates a comprehensive understanding of solar passive design, affordable housing and sustainable building techniques.

FUSION HOMES NEW OFFICES

Either Ribraft Foundation

will fuse together the traditional with the innovative, building you the perfect home for your family – and your building site.

The 4 Fusion points of difference 1.Get off the ground – Fusion Homes offers clients the choice of rib-raft or pile based foundations and steel sub-floor which provide for rapid construction, lightweight, precision engineering and easy re-levelling in any future seismic event.

2.Structural Insulated Panel (SIP) offers high performance and speed with engineered wall, roof, and floor components. Its super tough, BRANZ approved for exceptionally high levels of earthquake activity, wind and snow loads.

3.Foam Insulation with Natural Oil Polyols (NOPs) creating an airtight living environment which prevents loss of heat and high on-going energy costs. Its insulation properties are rated higher than fibreglass and wool batts and it does not sag over time, contains no ozone depleting CFCs or HFCs, and releases no vapours that can affect the environment and human health.

4.Effective “whole of house” ventilation systems which extract stale air and replace it with fresh pre-warmed air, filtered for dust, pollens and allergens.

Smaller Smarter Homes Another “simply smart” addition to the

Affordable, faster, stronger Fusion Homes rapid delivery model can build you a home in about half the time a standard residential construction would normally take, and the average cost is reduced by around 10 percent.

The structural engineered panels, which simply put, are extra long sheets of engineered, pre-surfaced wall, ceiling and floor panels that give you up to six percent more floor space, an ultra tough surface and the ability to easily construct larger than normal rooms.

The panels provide exceptional strength, making them suitable as shear walls and structural diaphragms to resist high winds and earthquakes. They have been BRANZ approved for use in seismic design to levels well above New Zealand's current standards.

The key environmental advantage of designing and building with Fusion Homes is the creation of an airtight, high-performance building envelope.

The large-size panel contributes to the air-tightness of the building envelope, and when combined with eco insulation, it makes the buildings less prone to infiltration by moulds, pollen and dust.

Combine this construction method with the approved air ventilation systems, and other approved products – and it is easy to see why Fusion Homes are the Sensitive Choice building company – it really is simply smart to talk to Fusion Homes today about your new home.

Mahoe

Steel Or Steel SubSub Floor Floor

Installing Metrapanel

Foam Insulation R3.3

External Cladding

Kakabeak

Lot 420 Sovereign Palms Kaiapoi

Lot 428 Sovereign Palms Kaiapoi

“Talk to us about our House and Land Packages”

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$511,000

GST Inclusive

Office/Showroom: 94 Bridle Path Road, Heathcote Valley, Christchurch More packages are available

$511,000

GST Inclusive

Canterbury Rebuild May 2013 35

PEGASUS TOWN LIVE WHERE YOU PLAY RESORT LIVING AT ITS BEST!

THIS STUNNING SHOW HOME IS NOW FOR SALE 4 Bedrooms - Master with separate ensuite & walk in robe 2 Bathrooms Separate dining 2 Living areas Designer kitchen Fully landscaped

FURTHER HOUSE & LAND PACKAGES AVAILABLE AT PEGASUS

36 May 2013 Canterbury Rebuild

Simply irresistible!! Just completed in the fabulous resort town of Pegasus, this stunning architecturally designed 4 bedroom executive home. If you are a growing family, have a love of entertaining and enjoy outdoor activities, then there is something for each of you here. Located close to beautiful Lake Pegasus, and the beach nearby then whether it be surfing, sailing, golfing, tennis or biking - Pegasus has it all waiting for you!

Come and see for yourself what is on offer.

Pegasus Town is growing at an exceptional rate. With Nature’s Play Preschool already established & Pegasus School about to commence its build, Pegasus is going from strength to strength.

Everyone living in Pegasus loves it so come and join us. Whether you are wanting to build in pegasus town or somewhere else in Christchurch, we can assist you from architectural design to providing you with your dream home which you will love for ever.

For all sales enquiries and information Call your real estate specialist KAREN EASTWOOD Grenadier Real Estate Ltd Licensed Agent REAA 2008 (a member of the Harcourts Group)

PHONE

0800 BUY PEGASUS Cell 027 600 7944 Or call Whyte Construction Phone 03 348 0173