The Missouri Funeral Director Summer 2014 Published Four Times Per Year 1757 Woodcli Drive, Suite 202 Jefferson City, MO 65109 573.635.1661 • Fax: 573.635.9494 w www.mofuneral.org • info@mofuneral.org MFDEA STAFF Don O o, Execu ve Director, info@mofuneral.org Cindy Gorman, Office Manager, cindy@mofuneral.org Kathleen Lavery, Publica ons Manager, publica ons@mofuneral.org Gerding, Korte & Chitwood, Cer fied Public Accountants
MISSOURI FUNERAL DIRECTORS & EMBALMERS ASSOCIATION 2013-2014 O President Secretary/Treasurer John Veach, Bowling Green John Moore, CPC, Potosi (573) 324-2211 (573) 438-2111 President Elect Tom Hebner, Chillicothe (660) 646-6600
Immediate Past President John W. Pautz, CPC, Sullivan (573) 220-0584
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District 7 Jay Hardy, Maplewood (314) 781-1115
District 2 Brad Davis, Canton (573) 288-4422
District 8 Vernie Fountain, Springfield (417) 833-5130
Book of Memories™ Memorial Tribute Pages
District 3 Chuck Townsend, Independence (816) 252-7900
District 9 Aus n Woodard, Joplin (417) 781-1711
Memorial DVD Program
District 4 Open
District 10 Patrick Weiss, Farmington (573) 756-4541
District 5 Kyle Trimble, Jefferson City (573) 893-5251
Eastern Director-at-Large Randall Schulz, Poplar Bluff (573) 785-8484
District 6 Open
Western Director-at-Large Bill Stuart, Moberly (660) 263-3360
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We offer our clients comprehensive strategic initiatives, and a marketing matrix designed to attract more families.
MISSOURI FUNERAL TRUST, INC. 2014-2015 O President Kayla Carter, Elsberry (573) 898-2181
Secretary/Treasurer Kent Trimble, Jefferson City (573) 893-5251
Vice-President Brian Boyer, Bonne Terre (573) 358-2277
Immediate Past President David Atkinson, Harrisonville (816) 380-3268 D
Can you afford to not be part of FrontRunner?
A Better Way Forward. FrontRunner360.com/MFDEA 1-866-748-3625
Robert Baker, Brookfield (660) 258-5050
Ozella J. Foster, CPC, St. Louis (314) 652-3305
Bill Benne , Steelville (573) 775-2123
David McWilliams, Galla n (660) 663-2117
Jon Cozean, Farmington (573) 756-4541
Jay Hardy, Maplewood (314) 781-1115
The
Missouri Funeral Director Summer 2014
©
An official publication of the Missouri Funeral Directors & Embalmers Association
Features Member Spotlight: Sebbeto Funeral Home
Missouri Funeral Directors & Embalmers Association 1757 Woodcliſt Drive, Suite 202 Jefferson Cit , MO 65109 Phone: 573.635.1661 • Fax: 573.635.9494 info@mof neral.org • www.mof neral.org
page 6
Articles/Columns
Sebbeto Funeral Home has been assisting their families in Kansas Cit , MO since 1902. Antonio Sebbeto immig ated om Italy and had a passion for helping the poor.
Convention Recap
A Message from the President Page 4 Execu ve Director’s Report Page 5 Supplier Focus: Mid Mo Mortuary Page 14
page 10
Classifieds Page 24 News Page 25
Missouri Funeral Directors and Embalmers Association Convention and Tradeshow was held in Branson, Missouri at the Chateau on the Lake.
Dates Page 27
New Products
In Memorium Page 28
page 16
Nuggets from the Past President Page 30
Personalized 3D printed ur s, cot covers for unembalmed viewing, hearse iendly memorial car ier for ur s are some of the products highlighted in this issue. Front cover: Design by Kathleen Lavery DISCLAIMER: Por ons of this magazine are taken from other sources, which we believe to be reliable but may not be complete statements on all available data. The services of an a orney or accountant should be sought in legal and tax ma ers. The Missouri Funeral Director is designed to quickly and briefly inform the membership on a variety of subjects. It is NOT intended to address any par cular area in detail. ADVERTISING DISCLAIMER: Please note that MFDEA reserves the right to refuse any and all adver sing for any reason.
ADVERTISER DIRECTORY ASTRAL, 23 BKD, 12 CFL PRE-NEED, 29 CRIME SCENE CLEANERS, 26 DODGE COMPANY, 24 EAGLE BANK AND TRUST, 4 ENDORSED COMPANIES, INSIDE BACK COVER FEDERATED INSURANCE, 25 FIRST CALL, 18
FOUNTAIN NATIONAL ACADEMY, 15 FRONTRUNNER, INSIDE FRONT COVER KANSAS CITY, KS COMMUNITY COLLEGE, 19 LAMCRAFT, 21 MID-MO MORTUARY, 30 MULLEN COACH, 24 PARKWAY ADVISORS, 29 SAVING SIGHT, 11 SI-WILBERT, BACK COVER
The Missouri Funeral Director • Summer 2014
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A message from our President Gree ngs to all Missouri Funeral Directors and Embalmers Associa on members, Summer is beginning to show its face - schools are out, vaca ons being taken, baseball games in every community and not to men on lots of wonderful outside work and mowing of grass at the funeral homes and your personal homes. BUSY? Cathy and I, along with many others of you started summer by a ending the MFDEA Conven on in Branson hosted at The Chateau on the Lake, an elegant hotel with great accommoda ons, food and a spectacular view of the lake. On Sunday evening we enjoyed a beau ful river cruise from downtown Branson. Monday was jammed packed with round table discussions, general mee ng, banquet, installa on of officers and a meaningful memorial service. There was also a seminar, the opening of the conven on exhibit hall and then a GREAT TIME together as we enjoyed BBQ and good entertainment. Tuesday there were more seminars and the exhibit hall was open again. Wednesday golf was rained out, but that didn’t seem to deter the ladies from shopping and the men tagged along. I would personally like to thank all those that a ended and helped in any way to make the conven on a success, especially our vendors, directors and those that served on the conven on commi ee. Special John Veach thanks to Don, Cindy, Kathleen and Terry for their hard work. MFDEA President As your new president, I am excited about serving with our Board of Directors Mudd-Veach Funeral Home as we strive to make the associa on stronger and be er. We want to encourage you Bowling Green, MO to get involved in serving on a commi ee and giving input as we deal with issues regarding our future in funeral service. We want everyone to have a voice in the course of direc on for the MFDEA. Lastly the MFDEA is here to serve you and has many benefits to assist you. Members only, can go to www.mofuneral.org and get forms, free a orney counsel for funeral issues, up-todate legisla ve issue informa on and district mee ng updates by tuning into the “In the Loop” emails and the ar cles in our Missouri Funeral Director magazine. The Missouri Funeral Trust is a very good and safe op on for inves ng your preneed contracts. In conclusion, we are all about the same thing, serving our families to the best of our abili es. Let’s oooh and ahhh them with our service, giving them something to talk about at the coffee shops and circles they run in. Let’s raise the standard of funeral service to a new level. What can you do be er or different? One thing is for sure: We are stronger and be er together, join the MFDEA team.
John Veach MFDEA President 4
Summer 2014 • The Missouri Funeral Director
Executive Director’s Report
Donald C. O o, Jr. MFDEA Execu ve Director & General Counsel
Is it Disinterment Season??? The temperatures are finally warming up, school is out of session, vaca ons are being taken. Also, apparently, its me to move the deceased from one cemetery to the next. This month the MFDEA office has received a number of calls dealing with disinterment issues. Who is in charge? What if there is a disagreement? What needs to be done? The answers may surprise you, especially for those that have heard me say over and over “Next-of-Kin always win!” The reason for the confusion is that the Nextof-Kin rules in Chapter 194 apply BEFORE final disposi on takes place and, in that circumstance, it is correct to say “Next-of-Kin always win” as the Next-of-Kin - whoever that may be - has the absolute right to determine the final disposi on (assuming they are over 18, mentally competent and take financial responsibility). Once someone is interred or buried, however, the final disposi on has taken place and the Chapter 194 rule is no longer applicable. For disinterment, we need to look to a different statute, Sec on 214.208. That statute says that the cemetery is authorized to disinter a body to move either within a cemetery or to be delivered to a carrier to be taken outside the cemetery when it has “wri en instruc ons signed and acknowledged by a majority of the following adult members of the deceased person’s family who are then known and living: surviving spouse, children, and parents.” Spouse, adult children and parents all have an equal vote in this process. Thus, even though the spouse was the legal Next-of-Kin at the me of her husband’s death, she could be out-voted by the deceased’s parents and/or adult children. Needless to say this can cause quite a dispute within a family. If there is no spouse or parents or children, then the disinterment can be authorized by “the majority of the grandchildren, brothers and sisters of whole and half blood.” What if someone wishes to disinter someone but cannot get that majority? Well the same statute also provides that the disinterment can take place “pursuant to a final order issued by the circuit court for the county in which the cemetery is located.” The court is supposed to have a hearing and take into account “the best interests of public health or safety, the best interests of the deceased person’s family, or the reasonable requirements of the cemetery to facilitate the opera on, maintenance, improvement or enlargement of the cemetery.” This, obviously, is also taking into account when the cemetery is wan ng to move someone within the cemetery. Who pays for this? Well in the instance where there is a “vote,” the statute says the costs are to be paid “by the deceased person’s family.” Presumably, this would mean that part of the family that wanted the move, but how that is to be worked out or divided up is not stated and not clear at all. When it is a court order, the costs are to be paid by whoever the judge orders to pay. To make ma ers more complicated, Sec on 214.208 is really all about protec ng the cemetery from liability when a disinterment happens. Thus, while the cemetery is “authorized to disinter” and is protected from liability when it has the wri en instruc ons from the “majority” of the family (or a court order), it does not absolutelyposi vely say that you MUST have those wri en instruc ons/order in every instance. This is a bit subtle, but the statute says the cemetery is authorized to disinter when it has that wri en instruc ons/court order, but it does not flat-out say that it can only disinter when it has such instruc ons/order. Put another way, nothing in the statute absolutely requires such a wri en “majority vote” before disinterment takes place. But, clearly, without the instruc ons/order there is the chance of liability. Likewise, nothing in the statute actually mandates that the cemetery go through continued on page 26 The Missouri Funeral Director • Summer 2014
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MEMBER
SPOTLIGHT:
SEBBETO FUNERAL HOME
A rich and unusual history of compassion
Very little is known about the organ grinder. He was probably an immigrant who came to America for a better life as many organ grinders were in the early 1900s. He would wander the sidewalks of Kansas City playing his street organ. It could be dangerous to stay in one location for too long as many organ grinders were considered a nuisance. The organ grinder’s monkey was dressed with the typical fezz cap and tethered on a leash. The little capuchin monkey would help draw and entertain the crowd then collect coins from nearby spectators in a cup. What funds were collected sustained the organ grinder and his monkey but there was little left over to pay for such luxuries as a funeral. When the time came for the organ grinder to bid his 6
Summer 2014 • The Missouri Funeral Director
last farewell there were no coins to pay for his funeral. All he had of any value was his partner on the street - the little monkey. Few, if any, funeral homes would take a monkey as payment for a funeral service but Antonio Sebbeto understood the dignity and value of the organ grinder and his monkey. Sebbeto’s Funeral Home took in the monkey and provided the funeral for the organ grinder. The little monkey lived at the funeral home for six months until the Sebbetos learned that it was against the law for the monkey to reside at the funeral home. The Sebbeto’s made the decision to give the monkey to the zoo where he could be better cared for and reside with other monkeys.
He was almost Fr. Antonio Sebbeto. Growing up in Italy in the late 1800s the best chance for an educa on was the religious life. At his parents urging, Antonio entered a monastery to study for the priesthood. During this me of discerment, he felt he was called to help others but in another way. S ll unclear as to the specifics of the calling, Antonio le for America and se led in the Kansas City area. Here he spent his me assis ng poor Italian immigrants by wri ng le ers for them, transla ng documents and assis ng them with funeral arrangements. Eventually the community came to Anon o and asked him to become a funeral director. Antonio, now married to Josephine, agreed and opened Sebe o’s Funeral Home in 1902 at 5th and Cherry. A er a short me, the Sebbetos purchased another property down the street at 901 East 5th that was being used as a bar. In 1908 the bar was renovated and became Sebbeto’s Funeral Home where it has remained to today.
Antonio and Josephine both worked stands in it’s original loca on across the had a son, John, who was born with a as funeral directors and embalmers. street from the funeral home and is s ll hearing deficit. Six years a er the birth of John, the Sebbeto’s welcomed their Josephine gained a local renown for her owned by Sebbeto’s Funeral Home. As the funeral home grew so did the daughter, Teresa, into the world. Both floral arrangements and opened a flower shop to provide an addi onal service for Sebbeto family. Antonio and Josephine children grew up in the family business and assisted with services. the families they served. As a funeral director in Working extensively with the early 1900s, Antonio saw poor immigrants, the Sebbeto’s first hand the ravages of the knew well their financial influenza of 1918. He would limita ons. Payment, however, later recall that there were seldom if ever deterred the so many people, that even Sebbeto’s from giving the poor a though they were embalmed, dignified funeral service. In the he would stuff a cloth soaked early years of business payment in whiskey in his mouth to was some mes rendered in an prevent him from ge ng unusual manner. One gentleman the plague. The prevailing was an organ grinder and le his thought at the me was that a monkey as payment to the funeral whiskey soaked cloth over the home. Another gentleman was face could prevent someone a blacksmith. When he passed from contrac ng the illness away, the blacksmith’s family from a plague vic m. gave the Sebbeto’s the blacksmith Antonio saw the funeral shop in lieu of money. The profession as his voca on and blacksmith shop, which has since nothing could deter him from been converted into a garage, s ll Left, Antonia Sebbeto proudly stands next to his son, John. The Missouri Funeral Director • Summer 2014
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Above: Joe Carrolla and Teresa Sebbeto Carrollo Below: The chapel at Sebbeto’s Funeral Home
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Summer 2014 • The Missouri Funeral Director
fulfilling his du es to his families. During one fateful funeral Antonio almost became the client. When driving the horse drawn carriage to the cemetery the carriage pped over. As a result of his injuries, Antonio’s leg had to be amputated. While the accident slowed Antonio down it didn’t stop him from being a funeral director. However, Antonio’s son and daughter began to become much more ac ve in the family business. As a result of John’s hearing loss, Teresa primarily dealt with the public at the tender age of sixteen. In 1939 Teresa married Joe Carrolla. Joe became ac ve in the funeral business, helping Teresa and John run Sebbeto Funeral Home. Antonio Sebbeto passed away in 1941 leaving the children to take over the business. Teresa and Joe assisted their families for forty years. During this me they worked with different Italian clubs to collect dona ons for funerals and dispense the funds to the neighborhood families. In the 1980s, Joe asked Mary Frances
Argento to assist with the task. As me went by, Joe and Teresa relied more and more on Mary Frances in the running of Sebbeto Funeral Home. Eventually Mary Frances got her license as a funeral director. In 1989, Joe passed away and Mary Frances took over the primary role of the funeral director at Sebbeto’s. In 1990, John Sebbeto passed away at the age of 90 and Teresa Sebbeto Carrolla passed away in 2007.
St. Rocco’s Memorial Foundation
Mary Frances speaks fondly of the Sebbeto family. “John, Teresa and Joe were very compassionate people who loved the families who came to them when a loved one passed away,” Mary Frances said. “Since Joe and Teresa had no children, Teresa le me the funeral home in her will. I want to honor the Sebbetos and the legacy they have le to this community.” The Argentos have kept the same philosophy as the Sebbetos: They treat all families that they assist as an extension of their own family.
Left: One of the angels, painted by Rocky Argento’s niece, that adorns the archway into the receiving area.
Rocky and Mary Frances Argento, the owners of Sebbeto Funeral Home, received a distressing phone call from a mother of six. The mother, sobbing and distraught a er delivering a s ll born child, explained that she had contacted two different funeral homes, whose directors stated that “a burial service for that child would be in excess of $2200”. Mary Frances and Rocky, immediately and ins nc vely, as parents and funeral directors, went into mo on and began solici ng donated services and arranged for Sebbeto to conduct the funeral and burial at “no cost”. This has become a more frequent occurrence than they have seen for many years, but one of many stories faced by Sebbetos within the Kansas City Missouri area. In today’s stressed economy when thousands of people are experiencing financial hardships and thousands more have lost jobs, Rocky and Mary Argento felt compelled to reach out to these families.
In keeping with the compassion of the Sebbeto family, Rocky and Mary Frances have formed St. Rocco’s Memorial Founda on. St. Rocco is known for his charity in assis ng the poor with their burial needs. The purpose of St. Rocco’s is to ease the stress of grief stricken families who are unable to meet funeral and burial expenses. A non-denomina onal, not-forprofit organiza on with 501c3 status, the Founda on seeks to help cover in part or in total, the cost of for those facing the loss of loved ones and moun ng debt of burial and funeral services. The charitable fund assists those people in need. “Grief and loss come to people when they least expect it and when they are ill-prepared to deal with consequen al reality, said Mary Frances Argento. For more informa on about the Founda on or to become a part of the Founda on contact Rocky Argento at 816.866.1105.
Below: Mary Frances and Rock Argento.
The Missouri Funeral Director • Summer 2014
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2014 Convention Recap
10 1 0 Summer Sum Su S um u mm mm me mer er 20 er 2 2014 01 14 4 • Th The T he h eM Mi Missouri issso sssso our uri u rrii Funeral Fune Fu Fun ner n eral e al Director Dir Di D iirrec ect ccttor or
John Pautz (left) and John Veach (right) present the Robert H. Knell Leadership Award to Kalene Summerville. The award exemplifies the integrity, strength of conviction, and dedication that are hallmarks of great volunteer leaders.
The Missouri Funeral Director • Summer 2014
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Summer 2014 • The Missouri Funeral Director
The Missouri Funeral Director • Summer 2014
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S u p pl p lie i e r F o c us: u s : Mid Mi d Mo Mo Mortuary rtu a ry Richard Ross is passionate about his embalming. His greatest joy is to ensure that families are able to view their loved ones to say goodbye. Richard has go en a lot of difficult cases involving gunshot wounds and car accidents which seriously impacted the facial region. In almost every case he has been able to present the body for an open casket. The results have always been posi ve. Families have been so grateful that they have purchased or switched a pre-need contract to the funeral home that serviced their loved one. Richard’s cases have also included infec ous diseases such as hepi tas, HIV and Creutzfeldt-Jakob disease. Mid Mo Mortuary is a family run business. Jodie Pate, Richard’s daughter, is the office manager. She also helps out with removals on busy days. One of the special features of Mid Mo Mortuary is Bucket the Mortuary Dog. Bucket enjoys traveling the state with Richard and “guarding” the vehicle while Richard is on a call. Mid Mo Mortuary is conveniently located along Highway 70 in Columbia. The central loca on allows Richard to service a large por on of mid Missouri. In addi on to embalming, Mid Mo Mortuary provides removal from all Hospitals and Care Facili es in central Missouri and road transporta on to anywhere in the United States or air service from St. Louis or Kansas City, Missouri for ship out. Their facility is equipt with refrigera on and storage. They are also able to u lize one of four di ent crematories in their area for crema on. Richard serves as the District 5 President of the Missouri Funeral Directors & Embalmers Associa on. He is a 1989 graduate of the Dallas Ins tute of Funeral Service and has been a licensed embalmer and funeral director in Missouri since 1990. For a complete list of services and pricing visit Mid Mo Mortuary at www. midmomortuary.com. 14
Summer 2014 • The Missouri Funeral Director
Fountain National Academy Of Professional Embalming Skills
Mark Your Calendar, Don’t Miss Out!
Licensed Embalmers: Register before July 1, 2014 = $545.00 Register after July 1, 2014 = $695.00 Special Rates for Mortuary Science Students Register before July 1, 2014 = $150.00 Register after July 1, 2014 = $200.00 Registration includes entire Conference & Lunch, Dinner on Friday and any food served during cash bar receptions.
3rd Biennial International Embalming and Reconstructive Surgery Conference for Professional Embalmers Presented and Hosted by: Fountain National Academy Of Professional Embalming Skills Vernie R. Fountain, Founder
July 31st- August 3rd, 2014 Thursday evening through Noon on Sunday Numerous Embalming & Reconstructive subjects will be presented by multiple speakers Conference Theme: “Dedicated to the Value of Open Casket Viewing” Registration is limited to the first 150 registrants Venue: Doubletree Hotel 2431 North Glenstone Springfield, Missouri 65803 USA Hotel Phone: 417-831-3131 FNA Group Rate: $99.00/night plus taxes
12-14 speakers are currently booked and will share a large volume of useful tips, techniques about embalming & reconstructive surgery 2010 International Conference
Exhibits: Some Table Top Exhibits
Live Auction: to benefit the FNA Scholarship Program (This program is designed to benefit embalmers who want to attend various programs across the USA and not just for FNA Seminars. (If you want to donate any item(s) to the auction –no problem- call FNA for details) In 2012 our live auction raised over $6,000.00 for scholarships.
During our 2010 and 2012 conference we had attendees from 10 countries and 25 states present. This conference is truly a fun, educational experience and a great time to meet and network with professional embalmers from around the world. Approximately 18 contact hours of quality education. 2014 FNA Distinguished Guests of Honor
2012 International Conference
“Education is an INVESTMENT in Your Career!”
Jack Adams Todd Van Beck
Vernie R. Fountain, Founder, CFSP, Embalmer, Post Mortem Reconstructive Specialist Fountain National Academy of Professional Embalming Skills www.fnacademy.com Phone: 417-833-5130 Fax: 417-833-6203 E-mail: vrfountain@earthlink.net
©Copyright FNA-2013
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New Products 3D Printed Urns Memorials
&
Abram Whitehead’s grandmother was a very special lady. She was kind to everyone and always smiling. When she passed away she le a void in Abram’s heart. The exis ng urns and memorials on the market just didn’t do jus ce to his grandmother’s memory. Abram and his partners, Ma Roggen and Ma Cushman had purchased a 3D printer and just started the company, Think A Li le Bigger, when Abram decided to use the technology to memorialize his grandmother. He took several photos he had of his grandmother and had an ar st render a 3D computer image. Abram and his partners were so pleased with the results they decided to offer the technology to the funeral industry. They took the 3D urn to Bopp Funeral Home in St. Louis where Chip Obert gave them extensive feedback. A er some modifica ons they were ready to unveil the product and chose to present it for the first me at the Missouri Funeral Directors and Embalmers Associa on Conven on and Tradeshow in Branson, Missouri. The response was overwhelmingly posi ve. Meierhoffer Funeral Home & Crematory and Moore Funeral Homes were selected to receive a full size urn for display. The plug on the bo om of the urn will feature the name of their funeral home. A customized feature that is readily available as a result of the 3D prin ng. Each personalized 3D printed sculpture can be created in a variety of sizes. The sizes
Right, a photo of Abram Whitehead’s daughter at four days old. Below, a 3D printed color sculpture of Abram’s daughter.
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Summer 2014 • The Missouri Funeral Director
currently available are fourteen inches, eight inches, six inches and four inches. Think A Li le Bigger plan to sell their Forever Loved 3D urns and memorials exclulsively to funeral homes. The personalized urn or memorial can be accomplished in ten business days. The longest part of the process is ge ng the photos and crea ng a 3D rendering and ensuring that the family is happy with the finished image. Once the image has been approved the prin ng of the 3D image is completed in 18 hours. The 3D sculpture is then quality checked and the fragile piece is coated for a hard finish to last a life me. For pricing and more detailed informa on contact Abram Whitehead at 314-633-5055 or abram.whitehead@ thinkali lebigger.com.
Above, the founders of Think a Little Bigger, from left Abram Whitehead, Matt Roggen and Matt Cushman proudly show off their state-of-the-art 3D printer. Right, a 3D printed customized plug for the bottom of the urn. Below, the sculpture is gently removed from the printer and set aside still covered in the fine dust from the printing process. A soft brush is used to lightly remove the excess dust. Lastly, a small air nozzle blows away any remaining dust particles.
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New Products In Lieu of Tray When flowers on the casket do not really portray the individuality of the person, funeral homes can offer an alterna ve. When flowers may stretch a families finances, funeral homes can offer them a meaningful op on. The In Lieu of Tray allows families to personalize any casket by using items from the person’s hobbies, career, family life or favorite pas me in a stable and dignified manner. The In Lieu of Tray is made of highly polished black polycarbonate and can be used on any casket. The feet grip the casket without fear of scratching the finish or slipping. By using one of the available overlays (watercolor, camouflage or brown faux suede) you can further enhance the se ng. The In Lieu of Tray can also highlight the urn on a crema on display table. For more informa on contact Dan Wisnieski at danwis17@hotmail.com or call 402-615-0351.
(913) 262-2633 (800) 362-5969 (816) 483-2300 (314) 616-4436 Fax: (913) 262-4264 Serving Denver, Kansas City, St. Louis and all points in between 18
Summer 2014 • The Missouri Funeral Director
Final Embrace Introduces Larger AlternaView Sets For Timothy To en, founding partner of Final Embrace, special requests are nothing new. But when those special requests get more frequent, he begins looking to change or add to the company's offerings to respond to the demand. "When we started making our quilted cot covers in 2001, we'd get daily requests to make bigger versions, which we did almost immediately," shares To en. "But lately, we've been receiving even more requests to expand our already-large AlternaView Sets to fit a growing popula on." The AlternaView Sets, designed by To en and his staff to so en the look of an embalming table, dressing table or stretcher for an unembalmed viewing, are generously sized at fi y-five inches wide. S ll, To en receives weekly requests for an even larger version. Obesity rates in the U.S. have surged to almost 40% in the 13 years since To en founded the company. In response to this new reality, companies like Ferno and Junkin have introduced bigger tables and cots with the ability to support up to 1000 pounds. "We've added a Plus op on to our AlternaView offerings," says To en. "Now, we can add another eleven inches of width to our AlternaView Sets to accommodate larger remains." The AlternaView Set, which a aches to a funeral home's embalming table, dressing table or stretcher with a unique set of adjustable straps, installs in just minutes. The skirts, which cover the sterile metal legs and wheels of the device, are available in five colors and feature a CleanEdge binding where the skirt meets the floor. The throw and pillowcase, available in more than twenty color/tex le op ons, are each lined with FluidBlocker fabric, a revolu onary nylon lining that prevents the transfer of any fluids but is so and quiet, even in extreme temperatures. Like all products from Final Embrace, the AlternaView Sets are washer- and dryer-safe. To learn more about the AlternaView Set or to view company’s other products, please visit www.finalembrace.com or call 800896-0598 for more informa on.
The Missouri Funeral Director • Summer 2014
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New Products Funeral Caddy How You Can Adapt Crema on with a Tradi onal Funeral Ceremony. A few years ago two police officers in St. Paul, MN were killed in the line of duty within months of each other. The first officer’s death was the top story on the news and on the front page of the local papers. The funeral procession was broadcast live on local TV sta ons. People lined the streets for miles along the procession route to pay their respects. Law enforcement officers from all over the Midwest a ended in their vehicles, yet there was no hearse for the fallen officer. A few months later, there was a large procession for the second fallen officer. Again, there were many people in a endance and plenty of law enforcement vehicles, but no hearse was used. Why was this? When a hearse is in a funeral procession or pulls up to a church, everyone instantly understands its purpose. The hearse carries the deceased to its final res ng place. Unfortunately, if the deceased has been cremated, as in the case of the two police officers, then a hearse is considered unnecessary. For the most part, hearses are designed to carry a casket. If the deceased is cremated, an urn can easily be carried with two hands or held in your lap making a hearse unncessary. Coachbuilders have tried to address this with different "holders" or "enclaves" for the urn, but they haven’t addressed the issue of the funeral ceremony itself. Whether in a hearse, at the church, at the cemetery or at the funeral home, the tradi onal funeral ceremony centers on the deceased in a casket. How, then, do you adapt crema on with the tradi onal funeral ceremony and procession? My name is John Baines of Baines Professional Vehicles Inc., and I have been selling hearses for almost 20 years. My friend, Dawson Grover from Shephart LLC., is a hands-on guy who builds his own line of urns. We really wanted a memorial carrier that would be user-friendly with a hearse. What we came up with is the Funeral Caddy. It is big enough to accommodate 4 pall bearers and rest on 2 pairs of rollers in a hearse. It can carry a round urn, a box 20
urn or an infant casket. It is flat on the bo om, allowing it to easily rest on top of a church truck, while the flush top can be used as a display table anywhere. The Funeral Caddy Plus upgrade has an opening lid for storage and available matching accessories to display a picture frame and folded flag. It is available in any stain color of your choice. Any new or used hearse can easily be converted to accommodate the Funeral Caddy. A few months ago, Dawson’s mother passed away. She lived in Florida and had prearranged crema on. A memorial service was planned at their family's church in rural Minnesota. Because she was cremated in Florida and the memorial service was in Minnesota, there was no casket, no hearse and no funeral director. Dawson wanted to use the Funeral Caddy and asked if I would take video/photos. I agreed with one condi on, that I bring the Funeral Caddy in a hearse. It worked perfectly! The family was able to experience a tradi onal funeral ceremony with pall bearers at the church and a tradi onal funeral procession to the cemetery. Dawson was pleased and said "It made it so much more special." When people realize there are op ons available to choose crema on and have a tradi onal funeral ceremony, they are excited. The tradi onal funeral ceremony is our ally. We just need the right tool for the job.
Summer 2014 • The Missouri Funeral Director
For more informa on contact John Baines at (763) 576-3934 or by email at john@4hearse.com
TributeArt introduces sculpturess by Wyland TributeArt is pleased sed to introduce the exclusive ve line of bronze tribute art sculptures by Wyland. These excep onal pieces will be marketed exclusively across North America through select FrontRunner clients. Not only are thesee sculptures treasured d collec bles by world d renowned Ar st of the he Seas, Wyland, they have ve been handcra ed to allow w for suitable housing of cremated emated remains, flower petals or other mementos. There are four (4) different sculptures available in full and miniature versions. Through a unique sales ini a ve, select FrontRunner clients will receive credit for every sculpture sold within their area, whether through their website or from consumers purchasing through the main TributeArt.com site. TributeArt represents a higher standard for funeral firms and their families while adding a new level of profitability. This new program will be a game changer for select FrontRunner client firms who will be aligned with more than 500,000 collectors of Wyland fine art. TributeArt creates the ability to fulfill orders, even on prearrangement contracts, given the quality and beauty of bronze collec ble sculptures that any family would be proud to display. "I have been working with Wyland and his team for over a year now to bring together this highly an cipated and exci ng offering,” says Kevin Montroy, TributeArt founder and FrontRunner CEO. “In my opinion, consumers are not telling funeral service they don't have money. For
many, they simply no longer see the value in spending a large amount of money on a casket that will be either cremated or buried in the ground, never to be seen again.” TributeArt is just one more example of how FrontRunner is doing more to help clients grow their businesses. "In all of my experience in funeral service, I have never seen this level of quality and focus on a product that will impact so many funeral professionals,” explains Chris Farmer, TributeArt Partner. “TributeArt truly sets a new standard of quality and will change consumers’ percep on of what urns should look like by ins lling the concept of Art of Remembrance.” The first of the bronze TributeArt sculptures will be unveiled at the ICCFA Conven on next week in Las Vegas. For more informa on about TributeArt, visit the website at h p://www.TributeArt. com, or contact FrontRunner Professional directly at 866-748-3625 or success@ frontrunner360.com. The Missouri Funeral Director • Summer 2014
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Summer 2014 • The Missouri Funeral Director
It is very easy to feather the edges and more stable than conventional wax. When applied properly and cured it is superbly tough. It eliminates the possibility of being damaged by touching during viewing. PMRC Base Coat: Seals and covers abrasions & discolorations, eliminating the bleed-through of your surface cosmetics. It is a great base for most cosmetics. Check out the entire line of my Signature PMRC products
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OCTOBER 2 29, 9 , 2014 NFDA’s Certified Crematory Operator (CCO) Program is the only one created to protect funeral directors and the families they serve. It was developed by funeral directors, for funeral directors. A must-have certification for everyone offering cremation to the families they serve! Whether you are currently operating a crematory, thinking of opening one, or want to evaluate a thirdparty crematory, this training is necessary for your success.
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The Missouri Funeral Director • Summer 2014
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C L A S S I F I E D S
Mid Mo Mortuary Columbia’s leading trade service is looking for a full me embalmer and/or appren ce. Please call 573-814-1630 for info. Funeral Director and Embalmer - Hidden Valley Funeral Home in Kearney, Missouri, (30 miles north of K.C.Mo) is seeking a licensed funeral director/embalmer. Must have a current Missouri License. Please contact the Office Manager- Linda Chandler 816-903-8888 or email resume to Linda@hiddenvalleyfuneral.com. Funeral Director and Embalmer - Seeking a full me licensed embalmer/funeral director for Null and Son Funeral Home in Rolla, MO. Please contact the manager – Rick Miller at 573-364-1200 or email a resume to nullson@fidnet.com.
Funeral home For Sale - Well-established, Forsyth Whelchel Funeral Chapel, nestled in the beau ful Ozarks Mountains region, 11 miles from Branson, MO. Overlooking Lakes, breathe taking view of Historical Power Site Coach, Inc. Dam. "Family Owned & Operated Since 1956" It has been in the community for over 98 years and -A Eureka Coach Distributoris deeply appreciated in its small Southern Missouri Town. The business offers a full-service mortuary with LOOK at these great Coaches and Limos! Large Inventory! embalming, body transporta on, memorial services, 2011 Lincoln S & S Funeral Coach ........................ 15,000 miles casket and urn sales. 2011 Lincoln 6-Door Limousine .............................. 5,000 miles This is a 7,426 square foot funeral home built with 2010 Cadillac Superior Statemen Funeral Coach... 36,000 miles class, warmth and everything you need to operate an 2007 Cadillac Eureka Broughman Funeral Coach .. 50,000 miles esteemed funeral home. Se ng on 1.67 acres m/l. 2002 Cadillac Eureka Broughman Funeral Coach .. 76,000 miles 2001 Cadillac Federal 65” Stretch 6-Door ............ 86,000 miles It includes pew sea ng for 100 in chapel with pew 1999 Cadillac M&M Funeral Coach....................... 54,000 miles sea ng for 30 in adjoining family room, addi onal 1999 Cadillac Cadillac Eagle Funeral Coach ....... 100,500 miles room in foyer for 40 chairs. Casket selec on room, 1999 Cadillac Superior Statesman Funeral Coach. 64,000 miles embalming room, with inside private casket loading 1998 Cadillac Eureka Funeral Coach..................... 29,000 miles area adjoining chapel, with covered area at front 1997 Lincoln Superior Diplomat Funeral Coach ..... 69,000 miles door entrance and family room. There is a lower level 1997 Cadillac Federal Funeral Coach .................... 40,000 miles residence with outside entrance. Separate 3 stall See photos of these and many more at our website. Visit us online. garage at lower level. Many other makes and models available. The business comes with $948,132.00 of trust funded New and Preowned stock available. pre-arranged funeral plans that will carry the new PO Box 15101 • Lenexa, KS 66285 • 800-548-4040 owner for years to come. Other assets include $21,186 -John Mullenwww.mullencoach.com -Scott Heptigof inventory, fixtures and furnishings. For more informa on, interested par es contact us at fwfc2013@gmail.com Greg Arnold Jim Wright
Mullen
Team Builder for Family Service WANTED! Are you ready to lead a winning Family Service Team? Have you ever thought you would like to step up and oversee the goals and responsibili es of an exis ng Family Service Team? Work with me and our dedicated team to staff, train, and retain a dynamic Family Service Team Conduct daily mo va onal huddles. We are looking for someone who gets “IT” 24
and is passionate about crea ng value for families! Check out the following: -A one step single page combo At-need/Preneed Cemetery contract -Simplest most consumer friendly Prearranged Funeral Plan -Simple easy to understand among the highest in the industry commissions -Mul ple cemeteries/Mul ple loca ons -Private Family Ownership -Largest Funeral Home and Crematory in the area -Benefits -Clear plan to advance and promote As the leader here, I am looking to mentor and train my replacement. If you are that person, email me at Randy. Murray@FamilyServiceGroup.com.
Summer 2014 • The Missouri Funeral Director
jwright@dodgeco.com (660) 258-2428
garnold@dodgeco.com (800) 554-1078
www.dodgeco.com https://shop.dodgeco.com tel 1-800-443-6343 fax 1-800-443-4034
Brad Speaks has been elected to serve as Selected Independent Funeral Homes next President. He represents Selected’s Group 4 (Mid-North America) and is President and CEO of Speaks Family Legacy Chapels, a family owned firm, located in Independence, Mo. Speaks is humbled to be elected as Selected’s President and steers his focus toward developing new ways to help members be more successful in the profession’s changing environment. “I’ve really enjoyed the chance to give back to the associa on,� said Speaks. “Our family feels that Selected has been an important part of our success—as individuals, as a business, and most importantly, as we take care of people in our community who have lost somebody that they love.� Wilbert Funeral Services, Inc. and Suhor Industries, Inc. anounced an agreement in principle to merge their companies. Wilbert Funeral Services, Inc. would be the surviving corporate en ty. The boards of directors for both companies have approved the le er of intent and the transac on will be presented to shareholders at an upcoming mee ng. “This merger will result in a very diverse and strong
organiza on posi oned for growth within the funeral and precast industries,� said Joseph U. Suhor, III, chairman/CEO, Suhor Industries, Inc. “We are excited to move forward with this merger and create an enhanced value for our customers.� “WFSI also believes this strategic evolu on will be advantageous to the en re Wilbert licensee network,� stated Dennis Welzenbach, president, Wilbert Funeral Services, Inc. “The combined capabili es and strength of the en ty will ensure stability of the core products while improving opportuni es for other licensees to diversify.�
N E W S
Districts 6 & 7 will hold their district mee ng on July 18, 2014 at Busch Stadium in a private suite for the Cardinals/Dodgers game. Tickets are $120.80 per person. The cost includes food and beverages. Sea ng is limited. RSVP to Jessica Oltmann at 636.583.2525 or by email at jessica_o 1908@ icloud.com.
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The Missouri Funeral Director • Summer 2014
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Executive Director’s Report
Continued
with a disinterment even if there are wri en family instruc ons. It is not clear what would happen if a cemetery refused or simply did not act on such instruc ons. I expect a court order might follow. One reason this liability protec on is needed for the cemetery is that, o en, the “owner” of the cemetery plot is not the next-ofkin or even any of the “family members” discussed in the statute. Without some sort of liability protec on, the cemetery could get in trouble with the owner of the plot if it started digging that plot up without the plot-owners permission. An area where I predict where this will soon become a major issue is with same-sex marriages. While Missouri statutes are not very clear on this (and while we have a Missouri Cons tu onal Amendment on the issue). I predict that the courts will eventually say that Missouri must recognize same-sex marriages legally performed in another state (indeed, the way the court cases are going, it is quite likely that Missouri will eventually be required to allow same-sex marriages within the state as well). Here, then, is the scenario that I am sure WILL happen: Same-sex married couple lives in Missouri. One of them dies. The surviving “spouse” is the Chapter 194 Next-of-Kin so can decide that the deceased will be buried in cemetery “X.” The two living parents of the deceased - who never approved of the same-sex marriage - immediately a er the burial “vote” to disinter the body and move it to cemetery “Y.” Hoo-boy is THAT one going to get nasty! Those that are paying a en on will no ce that I have not men oned “funeral directors” yet! That’s a good thing because the statutes clearly put the burden of the authoriza on (and poten al liability) not on the funeral director that might be involved in
26
Summer 2014 • The Missouri Funeral Director
the disinterment, but on the owner of the cemetery (for those funeral homes that also own cemeteries...sorry...). So if a family comes to you - the funeral director - to disinter and move a body to another cemetery, it is the cemetery owner’s responsibility to obtain the proper “authoriza on” before that is allowed and it is the cemetery that is at risk for any mistakes. Furthermore, several years ago MFDEA made sure the law stated a funeral director has the right to rely on the reasonable representa ons of the people they are dealing with. Therefore, so as long as the cemetery is aware of the disinterment and allows the funeral director to proceed, the funeral director is pre y safe in these situa ons. One thing that the funeral director who is the one actually disinterring a body does have to do, however (if the body is moved outside the original cemetery) is to no fy the county coroner or medical examiner of the move and to no fy the closest known rela ve of the deceased of the move. This is required even if it is that “closest known rela ve” that is the one that has hired the funeral director in the first place. Of course, in that instance, the “no ce” would be worded something like this: “This is to confirm that you have hired us to ....” Of course even if the funeral director has done nothing wrong, that does not mean you won’t get caught up in a family dispute or li ga on. When there are such disputes, or even poten al disputes, the best thing is for one of the family members to get a court order. Not only does a court order protect everyone involved, it also is supposed to clearly spell out who is going to pay the bill! As always, if you have any ques ons about this issue or just want to discuss it further, your MFDEA General Counsel is here for you! Call us at 573-635-1661.
D A T E S
J 2014 July 4: Independence Day, MFDEA office closed July 13 - 19: NFDA Leadership Conference, Napa Valley, CA July 18: District 6 & 7 Mee ng at Busch Stadium July 23: MFDEA Law Class in Jefferson City, MO A 2014 Aug. 20: MFDEA Law Class in Jefferson City, MO SEPTEMBER 2014 Sept. 1: Labor Day, Offices Closed Sept. 17: MFDEA Law Class in Jefferson City, MO OCTOBER 2014 Oct. 13: Columbus Day, Offices Closed Oct. 22: MFDEA Law Class in Jefferson City, MO Oct. 29: NFDA Cer fied Crematory Operator Seminar in Kansas City, MO Oct. 31: Halloween
The Missouri Funeral Director • Summer 2014
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James C. Lonning, age 81, of St. Charles, Missouri; passed away Monday, May 26, 2014 at Mercy Hospital surrounded by his family. He was born February 20, 1933 in Eagle Grove, Iowa; the son of the late Alvin and Esther (Faulk) Lonning. Jim worked in the funeral home business for over 60 years. He was the President of Alterna ve Funeral & Crema on Services. Jim met and later married Marian (Morren) on December 13, 1957. Visita on was held on Friday, May 30, 2014 from 4 - 8 P.M at St. John's UCC, 945 Wolfrum Road, St. Charles, MO 63304. A service was held on Saturday, May 31, 2014 at 11 A.M at the church. Interment followed at Immanuel Lutheran Cemetery in St. Charles, MO. In lieu of flowers, family and friends wishing to honor Jim's memory may contribute to St. John's United Church of Christ Mortgage Fund, Community Living or donor's choice, In care of the funeral home. Mark Estle Orr, age 54, of Ozark, Missouri, died Sunday, June 1, 2014, following a ba le with cancer. He was born April 23, 1960, in Springfield, Missouri, the son of Estle and Rovena (Paschall) 0rr. He graduated from Hillcrest High School in Springfield and received an undergraduate degree from Drury College where he was a member of the Kappa Alpha Order. He a ended law school at the University of Missouri at Columbia earning a juris doctorate degree in 1986. He was admi ed to the Missouri Bar in 1986. In 1988 he opened a law office on the square in Ozark where he had a private prac ce for the next 14 years. He was elected to the Young Lawyers Sec on and served on the Board of Governors of the Missouri Bar. In 1994 he was elected Prosecu ng A orney for Chris an County Missouri. He also served as City A orney for the City of Ozark and as Municipal Judge for the City of Clever. On September 6, 1997, he married Sarah Taylor Adams of Ozark. They have two children, Emily and Mary. In 2002 he was elected Associate Circuit Judge for Chris an County Missouri. In 2006 he was elected Circuit Judge of the 38th Judicial Circuit consis ng of Chris an and Taney Coun es. He was re-elected in 2012 and served un l his death. Mark served on the Board of the Ozark Chamber of Commerce, the COMET Drug Task Force and the Finley River Community Founda on. He taught classes as an Adjunct Faculty 28
Summer 2014 • The Missouri Funeral Director
Member at Drury University. He is survived by: His wife, Sarah; two daughters, Emily Taylor Orr, age 14, and Mary Taylor “Mimi” Orr, age four; his sister, Paule a Dunn-Remmark and husband Lynn; Paule a’s eight children, Jessica Nichols, Sonja Nichols, Lacey Nichols, Ashley Nichols, Keely Dunn, Marlena Dunn, Seth Dunn, Lucas Dunn; great-nieces and nephews; a cousin, DeE a Rae Stone; his father-in-law and mother-in-law, Dean and Mary Adams; and a brother-in-law, Arthur Adams and wife Kim and family. His parents preceded him in death as well as a nephew, Shannon Nichols. Funeral service was held at 11:00 AM Tuesday, June 3, in First Bap st Church Ozark. Burial was in Ozark City Cemetery. Arrangements were under the direc on of Adams Funeral Home, Ozark. Memorials may be made to the Finley River Community Founda on, PO Box 1176, Ozark, MO 65721. John Thomas Dilschneider. Jack Suddenly at the age of 68 on Saturday, May 31, 2014. Husband for 29 years of Jill Hadden Dilschneider; father of Kyle Hadden Dilschneider; brother of the late Joseph M. Dilschneider Jr.; brother-inlaw of Adele Braun Dilschneider; uncle of Rebecca Schloegl (Richard) of Evergreen, CO, Joseph M. Dilschneider III (Rikki) of Ennis, MT and Clare Sandler (Brad); great-uncle, cousin and friend of many. A er serving in the United States Army, Jack returned to the family business-U.S. Paint Company. Jack was associated with Lupton Chapel and had been a Missouri licensed Funeral Director for over forty years. Services: A funeral service was conducted at LUPTON CHAPEL, 7233 Delmar Blvd., University City, on Monday, June 9, 2014 at 5:00 p.m. Private Interment Bellefontaine Cemetery. In lieu of flowers, memorials appreciated to the American Heart Associa on -St. Louis Chapter or the Humane Society of Missouri. Eric E. Zentner, age 45, Joplin, passed away Wednesday, June 18, 2014 from injuries he sustained in a one vehicle accident on South Main Street near I-44. Eric was born May 30, 1969 in Joplin, Missouri to Fred and Sandra Mar n Zentner. He had lived in Joplin for the past 8 years, moving from Springfield, where he had lived for 20 years. For the past seven years, he worked
alongside his wife as the co-owner and operator of Fraley Funeral Supply in Joplin. He was also a sales representa ve for Bass Molle Publishing and Hydrol Chemical Company. Eric was an avid collector of World War II memorabilia and was a member of the War Relics Club. He was well thought of and people admired him for his knowledge of war history. He was an outdoorsman and enjoyed spending me hun ng or fishing. Eric was a member of the Joplin Rifle Club; Forest Park Bap st Church and a beloved member of the ‘Corgi Na on’. Eric was a 1987 graduate of Joplin High School. He and his wife, the former Beth Fraley, were high school sweethearts. They were married on July 28, 2007 in Joplin. She survives at the home. Addi onal survivors include his parents Fred and Sandra Zentner, Joplin; two brothers, Mar n K. Zentner and his wife, Vicki, Westmoreland, Kansas, Michael Zentner, Carl Junc on; one sister, Ellen Bridgewater and her husband, David, Wichita, Kansas; nieces and nephews, Kyle Bridgewater, Joseph Bridgewater, Chrissy Zentner, Jessica Zentner, Jeffrey Zentner, Kathryn McLean, Ian McLean; aunts and uncles, Katrina and Bill Smith, G.H. and Vera Zentner; and his beloved Corgi, Princess. Eric was preceded in death by a sister, Missy McLean. Services were held Saturday, June 21, 2014 at 11:00 a.m. at Forest Park Bap st Church Chapel. Memorial contribu ons may be made to the Gideon’s Interna onal or to www.corgiconnec on.com, in care of Parker Mortuary.
The Missouri Funeral Director • Summer 2014
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Nuggets from the Past President year. This is all s ll tenta ve. NFDA will be giving a Cer fied Crematory Operators Seminar (CCO) on the day before the conven on in St. Charles. This seminar will have seven con nuing educa on hours. The two days a er the Grandpa John and granddaughter Aven (aka Nugget) conven on we are considering hos ng Well the 126th MFDEA Conven on the Celebrant Training. These two items is over and we are star ng to plan for book fast, and need to be scheduled the next Missouri only conven on in St. early. The conven on commi ee will be Charles. Mark you calender for May 31st mee ng to choose items for the break and June 1st and 2nd, 2015. It will be at out sessions during the conven on later the St. Charles Conven on Center. in the coming months. Kathleen, our Publica on Manager Since we couldn't make the Crema on was asking about the response of the Operators Cer fica on work at the programs we had in Branson. All I can conven on in Branson, we have scheduled say is they were excellent! There was a a Cer fied Crematory Operators Seminar lot of take aways from the round table (CCO) with NFDA on October 29th in discussions. Topics dicussed were A er Kansas City. This too Care, Merchandising Ideas, Presenta on will include seven of the Body, and Ethics and Liability. hours of con nuing Front Runner, the web page maker, educa on credit. had a lot of ideas coming in the future Informa on on the and what you should do to your web page seminar will be if it hasn't been updated in a while. And adver sed "In The finally, the program on Celebrant Training Loop". Please sign would be the topping to any funeral up and mark your home's offerings to a family. FYI, a former calendar. This date staff member of mine was a Cer fied is confirmed by Celebrant. Her training was excep onal, NFDA. and she did an excellent job every me. I would I would invest in the training again in a like to take this heartbeat! opportunity to thank When I was passing the gavel to your everyone at the new President, John Veach, we had a MFDEA office, the discussion on what I didn't get accomplished board of directors, in my last year and some of the goals he MFDEA members had for his first year as president. We both and vendors who agreed that our Missouri only conven on I met during my was an important item and what items we many years on the have to offer the members other mes of board and as your the year. President. The So, with his blessing and the blessing rewards were many, of the execu ve board, these are the and I will cherish items I have in the works so far for next 30
Summer 2014 • The Missouri Funeral Director
our friendships. Thank you again! Their are two quotes I have come across over the years that seems to surface during arrangements with families in one form or another that I thought appropriate to share with you. I believe so strongly in them, that I closed my speech in Branson quo ng them. If you're lucky enough to get a second chance at something, don't waste it. Always tell someone how you feel, because opportunities are lost in the blink of an eye but regret can last a lifetime. As Past President I will be happy to voice your thoughts on subjects that come before the board. Please don't hesitate to contact me. Yours in funeral service, John Pautz, CPC Immediate Past President
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