Presentation Auris

Page 1

Engineered for sustainbale profits...


ABOUT US

Auris is a Latin word that means ear, and ear-shaped from. The ear is reminiscent of privilege of being kindly heard, favor, and attention. At Auris Hotels, we give an ear to our Guests, Owners, Partners and Associates. Auris Hotels are ideally located and about the ears of our guests main interest. Auris has the same trunk as Aurum which means gold and has the merit of having a positive rich connotation.


MISSION & CORPORATE PHILOSOPHIE Auris Hotels offer a one of a kind experience for guests who desire an alternative to traditional all-look-like hotels. Our concept offers the optimum combination of comfort, luxury and value for money. Our guests have the flexibility to live the life they want as they choose from our flexible menu of services. We at Auris Hotels believe that comfort, luxury and value for money which are often used in the hospitality world, are personal and variable. by offering our guests the freedom of choice, our aim is to give them the opportunity to decide on the comfort and luxury they need based on their own perception of the “value for money�


OUR TEAM


OUR HOTELS Auris First Central Auris Plaza Hotel

Auris Metro Central Auris Lodge

Auris Boutique

Auris Deira


PL AZA


MORE THEN THE LUXURY....










FIRST CENTRAL











METRO CENTRAL










DEIRA HOTEL APARTMENTS








LODGE








BOUTIQUE





CONTRACT MODELS

As we are establishing the brand, Auris Hotel Management LLC will operate the first group of properties directly through Management Contracts. This will ensure the immediate implementation of our brand identity and Quality of Services and Standards.


MANAGEMENT SERVICES OFFERED BY AURIS PROPERTY OPERATING LICENSE

Full management services

LEASE

FRANCHISE

Full management services

Brand, sales and marketing support, reservation and purchasing networks

Belongs to the Owner

Belongs to Auris Hotel Management

Belongs to the Owner

EMPLOYEES

Belongs to the Owner

Belongs to Auris Hotel Management

Belongs to the Owner

FINANCIAL COMMITMENTS OF AURIS

Termination of the contract up on non performance, however, shortfall may be cured by Auris

Fixed or Variable Rent (or combination of both)

None

FEES STRUCTURE

License and Management Fees

None

Royalty fees

AURIS FINACIAL EXPOSURE

No incentive fees will be received paying out an Owner priority return

Payment of the rent

None

PROPERTY TAXES AND INSURANCE

Obligation of the Owner

Subject to contractual arrangement

Obligation of the Owner

FF&E RESERVE

Obligation of the Owner

Obligation of Auris Hotel Management

Obligation of the Owner

STRUCTURAL MAINTENANCE

Obligation of the Owner

Obligation of the Owner

Obligation of the Owner

TYPICAL CONTRACT TERM

5 – 20 years

Not less than 7 years

5 – 10 years

TYPICAL CONTRACT TERM

Net Profit of the Hotel

Rent of the Hotel

Net profit of the Hotel


OWNER SUPPORT... All THE WAY ALONG Design and Pre-costraction Phases

PROJET START Exterior and Interior Phases

CONSTRACTION Recuitment Budget, Organization Sales and Marketing and PR

PRE-OPENING Full Managment

OPERATION


TECHNICAL ASSISTANCE ...START & CONSTRUCTION Architecture • Review, comment and approve the design parameters to ensure conformity with operational aspects and Auris Hotels Standards for all plans and concept documents of the project. • Provide space allocation program. • Assistance in reviewing the design prepared by the project’s architects focusing particularly on: - The efficiency of the use of the site - The layout, the type and the size of public areas to ensure smooth guests flow within the property - The layouts of the back-of-house areas, to ensure that support areas and services areas have the appropriate spaces for the different functions - The provision for all required guest facilities as well as maximizing the revenue generating spaces - The number and mix of guest rooms - The layout, size and orientation of the rooms and suites • Review and make recommendation with regards to the samples and the selection of all Furniture, Fixture and Equipment (FF & E), Operating Equipment, Operating Supplies and Guest Supplies.

Engineering System • Assist and review with respect to the design parameters for the kitchen, pantries, buffets, coffee shops, laundry and cold rooms. • Provide Auris Hotels requirements to be observed with respect to: - Telecom system - TV system - Public address and evacuation system - Security and video surveillance system - Audiovisual systems for hotel and conference and public areas - Preventive maintenance management system - Building management system - Safety fire protection system - Electronic key card system - Back of the house locking and security system - Energy and water saving systems


Interior Design • Provide to the interior designer an overview and a brief on the parameters and the planning of the concept. • Review, comment and approve the design parameters to ensure conformity with operational aspects and Auris Hotels Standards as well as the planning of the concept including general layouts.

Food & Beverage Facilities & Design •Review, comment and approve for conformity with operational aspects and Auris Hotels Standards the layout planning of all restaurants, coffee shops and banqueting facilities. •Review, comment and approve the Kitchen layout, space allocation, functional requirements and preliminary equipment list for kitchens, refrigeration and cold rooms, coffee shops, food & beverage display counters and dishwashing areas.

Information Technology Equipment and Softwares • Assist with respect to network cabling of the hotel, power supply and earth connection of all information technology equipment and installation. • Provide requirements to be observed with respect to the following: - Standard Property Management System (PMS) - Standard Point of Sale System (POS) - Standard Reservation System including GDS and IDS connectivity - Network System - Operating Systems and office applications - Accounting System - Human Resources Management System - Internet Connectivity for guests - TQM (Total Quality Management) System


PRE-OPENING... ...Services & assistance During this phase Auris Hotel Management will undertake all those activities which are necessary to make the Hotel ready to receive its first guests, including: • Recruitment of the General Manager for the Hotel, and with she or he recruit the other senior personnel. • Prepare a Pre-Opening Budget (POB) showing the expenditure necessary to make the hotel ready to receive guests. • Define the Hotel General Organization Chart and Prepare the Hotel Manning Guide (staff to be employed by the Hotel). • Prepare the Pre-Opening Marketing plan that includes: - Pre-opening Advertising - Sales promotion and PR - Pre-Opening Brochure - Etc


MANAGEMENT SERVICES

… OPERATION

Auris Hotel Management will take full responsibility to operate and manage the hotel properly and efficiently in accordance with rules & regulations as well as Auris Hotels Standards. Observing the local culture and traditions. We are promoting a Responsible Tourism as per our company values. Our management includes the following: • Implementation of Auris Hotel Management Quality of Services Standards. • Local and International Marketing strategy. • Selection, employment, supervision, training and assignment of the duties of the General Manager of the Hotel and all employees engaged in the operation of the property. • Initiation, supervision and control of ordinary repairs, maintenance and minor alterations. • Supervision and control of the activities of guests, tenants, concessionaires and holders of privileges and their employees. • Installation of suitable books of control and operating accounts in accordance with the rules and regulations as well as the Uniform System of Accounts for the Lodging Industry. • Supervise, Review and Submit to Owner approval a yearly full Operational Budget, including: - Costs by department - Revenue by department - Overhead expenses - Replacement of and addition to FF & E • •

Supervise, Review and Submit to the Owner a monthly Financial Report. Generally, ensure the entire operational / management of the Hotel with care and commitment.


PROMOTING A RESPONSIBLE TOURISM

‌THE GLOBAL CODE OF ETHICS FOR TOURISM

We develop and manage our business within the respect of The Global Code of Ethics for Tourism and by encouraging a Responsible Tourism as adopted by the General Assembly of United Nations on 21st December 2001 (A/RES/56/21).

‌WE Promote an open minded approach to other cultures and traditions

Respect human rights.

Preserve natural environment

Respect cultural resources

Contribute to economic and social development Ensure high standard of hygiene

Learn as much as possible about customs, norms and traditions, and avoid any professional practices that could offend the local community


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