Material Handling Network July 2019

JULY 2019

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INSIDE FEATURED STORY: THE IMPORTANCE OF BATTERY MAINTENANCE FEATURED STORY: YOUR MOST IMPORTANT BUSINESS SUCCESS METRIC – CUSTOMER LOYALTY SAFETY CORNER: INCREASING AWARENESS FOR OPEN DOCK DOOR SAFETY

DOCK DOOR MONITORS KEEP DOCK TRAFFIC WORKING WITH SAFETY IN MIND! DOCK DOOR MONITORS have a wall mounted arm with a swivel feature that allows the Exterior sensor to monitor activity in a trailer. As the fork truck backs out, the bright flashing strobe warns co-workers. This model is available with an Interior sensor for interior docks. Plugs in directly to a 110 Vac outlet.

Part Number Dock Door Monitor Ext Dock Door Monitor

# of Boxes 24" swivel arm 24" swivel arm

# of Lights 1 strobe 1 strobe

EXTERIOR QUALITY SENSOR

# of Sensors 1 exterior 1 interior

Detection Range 99.9% @ 35' 99.9% @ 35'

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STOP!

Thombert DYALON® “J” drive tires offer you the traction your reach truck or order picker needs to start and stop on a dime. Providing improved safety with the durability you need for less downtime, lower maintenance costs, and better lifetime value. Stop on a dime but save a lot more with 90 Shore A durometer DYALON® “J” drive tires.

A2

July 2019

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800-433-3572 thombert.com

Portable Stacking Racks • For storing or transport, these long-wearing racks save space & time.

• Utilize vertical storage space by safely stacking these racks up to 5-high.

• Forklift portable for easy handling of loads up to 4000 lbs & more.

• Rugged construction features stand up to heavy

“Ideal for your customer’s material handling needs.”

industrial requirements.

• Save time by moving more material with fewer moves.

• Store product up and off the floor preventing product damage.

• Racks store easily with little storage space required when not in use.

• Standard rack designs/sizes can be changed to meet your specific needs.

STOCK PROGRAM

Call for assistance.

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Material Handling Network

July 2019

B1

Bring your equipment back to life.

Quality engine packaging for safe and efďŹ cient transportation 1 Year / 1,500 hour warranty - 90 days on oil leaks

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July 2019

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Email: info@nexenlifttrucks.com Web: www.nexenlifttrucks.com Phone: +1 502 389 0753

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Material Handling Network

July 2019

5

JULY 2019 8 | SAFETY CORNER

16 | BUSINESS PROFILE

Increasing Awareness for Open

Here NORD Grows Again!

Dock Door Safety

CONTACT INFORMATION LET US SHOW YOU HOW NETWORK WORKS

ANDRA STEPHENS

20 | PRODUCT PREVIEW

10 | FEATURE STORY

Your Most Important Business

Success Metric – Customer Loyalty

14 | FEATURE STORY

Account Executive | 309.699.4431 mhnetwork@wcinet.com

26 | MARKETPLACE

KAREN RUDEN

28 | ADVERTISER'S INDEX

Group Publisher | 563.588.3858 kruden@woodwardbizmedia.com

The Importance of

EDITORIAL SUBMISSIONS

Battery Maintenance

networkeditorial@wcinet.com

TO SUBSCRIBE TO MATERIAL HANDLING NETWORK Material Handling Network (ISSN #2155-1685) is published monthly serving the material handling industry.

Editorial opinion expressed herein are the authors and do not necessarily reflect the opinion of Material Handling Network.

Material Handling Network assumes no responsibility for inaccuracies, errors or advertising content and reserves the right to reject or cancel any advertising for any reason, at any time.

THE FORKLIFT PRO Over 800 Forklifts available! • We’re not brokers, we own all our inventory!

Tim’s Pick

of the Month

#21395 – Club Car Carryall LSV: 315hrs, 48V aluminum dump bed, Full cab, Brake Lights and turn signals. Charger included.

#21209 – Combi-Lift CL6000: 1,141hrs, 148/248, Fork positioner, New Tires.

#21556 – JLG X550AJ: 182hrs, 55’ height and 21’ reach, Like new condition.

#21614 – Palfinger CR50X: Truck Mounted Forklift, 1,200 hrs, Extended reach, Diesel.

Two available.

#21611 – Genie Z-34 22N: 211 hrs, 35’ reach, Electric, Jobsite ready.

#21443 – Royal T400: 6,926 hrs, 112/120, SSFP, 72” Forks, Runs and Operates great.

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6

July 2019

EDWIN MORA ed@theforkliftpro.com

Material Handling Network

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JAKE AGNEW jake@theforkliftpro.com

LUC LEMIEUX luc@theforkliftpro.com

TIM SMITH tim@theforkliftpro.com

West Point Rack “We don’t just promise…we deliver!”

• Quotes in 2 hours on most requests • Delivery in 2-3 weeks on most orders

For Excellent Service Contact

Reva Bily

Cantilever Racks • Structural Pallet Racks Portable Stacking Racks Specialty Transport & Storage Products West Point Rack is one of the fastest growing companies in the industry. Our customers recognize quality products, dependability of service and competitive pricing.

• Quality • Dependability • Satisfaction

Our Primary Goal is to support our dealers, satisfy their customers, earn trust and be the “Vendor of Choice” for rack products and racking systems.

We offer a full line of light duty, intermediate duty, heavy and extra heavy duty cantilever racks. We provide multiple configurations of a wide variety of stacking racks. Our structural pallet racks can be configured for a wide range of applications.

West Point Rack h as the products that generates solutions for your storage needs.

We also offer specialty products such as bar cradle trucks, drum racks, hand carts and other specialty transport and storage products. Give us a call at 866.245.3630. We may have what you need. Look forward to hearing from you.

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Material Handling Network

July 2019

7

SAFETY CORNER

Increasing Awareness for Open Dock Door Safety

Warehouse receiving areas are some of the busiest places in a supply chain. Because of the variables involved with receiving such as unknown personnel (truck drivers) in your warehouse, the irregularity of goods received, and changing storage needs after product is received, this area in any operation can be very difficult to standardize.

Amidst the controlled chaos of a receiving area, open dock doors that are not actively being used to unload a truck pose particular hazards for forklift operators and pedestrians. A lack of awareness of open dock doors can lead to dangerous situations that were more than likely preventable. Remembering a few important points about dock door safety might help increase safety while also maintaining as much efficiency as possible.

Reminders for Dock Door Safety As an Operator, You Might Easily Back Off of One if You’re Not Paying Attention.

Even if you don’t see them in front of you, open dock doors are still there. It’s a major disaster if, in the middle of operating a forklift to handle material in the receiving area, an operator backs out an open door. Remember that awareness of what is behind you is key in maintaining dock door safety. Some dock levelers can be upgraded to automatically fold up into a protective barrier to help prevent the possibility of back off.

As a Pedestrian, You Might Easily Fall Off of One if Proper Precautions Are Not Taken.

OSHA standards require that wall openings with a drop of more than 4 feet must be chained off, roped off, or otherwise blocked off. If this precaution is not taken, distracted pedestrians might walk off open docks, poten8

July 2019

Material Handling Network

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tially being harmed in the fall and being left vulnerable in a busy receiving area where trucks are moving in and out.

While ropes or chains meet the OSHA requirement for block off, heavy duty safety barriers can also be purchased (many times from certified Toyota dealers).

As a Pedestrian and Operator, You Might Easily Forget that Trucks Will Eventually Fill the Door.

Dock doors are places where product is moved in quickly. Not every worker in an environment will know exactly when a truck will arrive. When working around a dock door, you must remember that semis are going to be pulling into those spaces, and drivers won’t always have the best visibility when backing in. Therefore, it is the responsibility of forklift operators and pedestrians to stand clear when a semi is arriving.

Article by Jake Stewart Digital Content Copywriter, Toyota Material Handling, USA

CROWNS FOR SALE MODEL RR5225-45 RR5725-35 RR5725-35 RR5725-35 RR5785S-45 RR5225-35 RR5220-45 RC5545-40 RC5545-40 RC5535-30 RC5545-40 FC4525-50 FC4020-50 FC4515-50 SC5245-40 SC5245-40 SC4540-40 SP3520-30 SP3480F-15 SP3510-30 SP3420-30 SP3420-30 SP3220-30 PE4500-60 PC4500-80 PR4500-80 PE4500-60 SLT35AC SLT30AC SL40 SLT30 SL40SE SLT35HLC SL44/4

QTY

YEAR

MAST

VOLT

2 1 1 1 5 1 1 4 2 4 2 1 1 1 2 1 1 1 1 1 1 3 1 3 2 3 10 2 1 1 1 1 1 1

2013 2013 2011 2012 2009 2005 2005 2012 2011 2010 2007 2011 2009 2009 2015 2011 2010 2012 2009 2008 2007 2005 2005 2012 2012 2012 2012 2012 2012 2009 2009 2008 2005 2004

160/366 95/210 95/210 89/198 123/276 89/198 107/240 89/208 83/190 83/190 92/264 83/188 107/312 83/188 77/172 83/190 77/172 107/240 95/210 95/210 89/195 107/240 95/210 27x48 28x96 8x96 28x96 95/276 89/205 97/276 89/205 91/258 95/276 89/198

36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 24 24 24 24 24 24 24 24 24 24 48 48 48 36 48 36 36

Contact Bob Harris: 205-637-7922

Specs/Comments Rider Reach, S/S,42-53,20” Rider Reach,S/S,34-45”,16” Rider Reach,S/S,42-53”,16” Rider Reach,S/S,34-45”,16” Rider Reach,S/S,42-53”,20” batt box Rider Reach,S/S,34-45”,16” batt box Rider Reach,S/S,42-53”,20”batt box Std-Up Rider,S/S,4 way Hyds,20” Std-Up Rider,S/S,20” Std-Up Rider,S/S,18” Std-Up Rider,S/S,20” 4 Wheel Sitdown,S/S,33”, 4 way Hyds 4 Wheel Sitdown,S/S,33” 4 Wheel Sitdown,S/S,27” 3 Wheel Sit-down,S/S,25”,4 way Hyds 3 Wheel Sitdown,S/S,25” 3 Wheel Sitdown S/S,25” Stockpicker,42” wide,battery Furniture SP,4’ x 8’ Alum Platform Stockpicker,42” wide,battery Stockpicker,42”wide,battery Stockpicker,42” platform Stockpicker,24v battery End Rider Pallet Trk,AC Center Control Rider ,P/S End Rider,P/S End Rider Pallet Trk,,AC ,Freezer Drexel Swing Mast,48v battery Drexel Swing Mast,48v battery Drexel Swing Mast,Wire Guided Drexel Swing Mast,36v battery Drexel Swing Mast,48v battery Drexel Swing Mast,36v,battery Drexel Swing Mast,36v batter

midwest LIFT TRUCK SALES, INC.

Fx 205-637-7486 midwestlift@aol.com

Happy New Year!

J.W. Morrison Equipment CAPAC SOLIDS 03000 03000 03500 03000 04000 04000 04000 05000 05000 05000 05000 06500 12000 15000

MAKE

MODEL

YAL TCM CLK HYS YAL HYS CLK CLK CAT TOY DOS YAL HYS HYS

GLC030AF FCG15T8 GCS17 S30FT GLC040VX S40XL GCX20 C25C GC25K 8FGCU25 GC25P-5 GLC065ZG S120XL S150A

98 94 88 05 14 89 89 10 99 10 07 99 02 77

PNEUMATICS 03000 TOY 05000 CAT 09000 HYS 09000 YAL 13500 HYS

8FGU15 DP25 H90XMS GDP090VX H135FT

3 WHEEL 03000 04000 04000

YR

ELECTRIC YAL ERP030TFN36SE082 TCM FTB20 CLK TM20

MAST

POW

TRANS

COMMENTS ....................................................................... PRICE

83/187 83/187 83/188 83/130 83/130 83/130 83/187 83/189 83/187 83/188 83/188 84/188 102/217 99/130

LPG LPG LPG LPG LPG LPG LPG LPG LPG LPG LPG LPG LPG LPG

AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO

JUST IN CHECKING ......................................................... $3,250 RUNS GOOD SIDESHIFT.................................................. $2,650 RUNS AND WORKS SIDE SHIFT...................................... $2,450 RUNS GOOD HIGH HOURS ............................................. $4,950 JUST IN CHECKING ......................................................... $7,950 RUNS GOOD..................................................................... $1,950 RUNS GOOD .................................................................... $2,850 RUNS GOOD SIDE SHIFT................................................. $6,850 RUNS GOOD .................................................................... $2,950 RUNS GOOD SIDE SHIFT................................................. $6,450 RUNS GOOD SIDE SHIFT 5000 HRS. .............................. $6,450 NEEDS TRANS.................................................................. $1,850 5WAY HYD. W/CLAMP ..................................................... $6,500 RUNS AND WORKS.......................................................... $6,450

07 97 01 10 12

84/187 84/130 84/TSU 98/143 100/TSU

LPG DSL DSL DSL DSL

AUTO AUTO AUTO AUTO AUTO

NEEDS WORK .................................................................. $3,000 RUNS GOOD.................................................................... $4,950 NOT RUNNING NEEDS ENGINE ...................................... $2,000 NOT RUNNING NEEDS ENGINE ...................................... $2,500 CHECKING.......................................................................... CALL

98 10 97

82/189 83/188 83/128

36V 36V 36V

SCR A/C SCR

RUNS NEEDS TLC ............................................................ $1,850 RUNS GOOD SIDE SHIFT................................................. $5,650 4 WAY VALVE SIDE SHIFT ............................................... $2,450

06 06 02 03 08

83/188 83/188 83/188 89/258 88/185

36V 36V 48V 36/48 48V

SCR SCR SCR SCR A/C

RUNS AND WORKS NEEDS CLEANING .......................... $2,250 RUNS GOOD RETIRED RENTAL ........................................ CALL RUNS GOOD SIDE SHIFT................................................ $3,450 RUNS GOOD CHASSIS ONLY ......................................... $2,500 NEEDS PAINT 4 WAY ....................................................... $4,850

4 WHEEL ELECTRICS 03500 NIS CSP01L118FS 05000 TOY 7FBCU25 05000 CAT EC25K 06000 CAT EC30K 08000 YAL ERC080 WALKIE PALLETS 04000 YAL MPB040 04500 YAL MPB045VG 05000 PM RMX50 RIDER PALLETS 06000 YAL MPE060LFN 06000 YAL MPE060 06000 YAL MPE060 06000 YAL MPE060 06000 YAL MPE060LCN 06000 BAR RPX60 08000 YAL MPE080VG

15 15 04

27 X 48 27 X 48 27 X 48

24V 24V 12V

SCR A/C SCR

BATTERY PACK................................................................ $1,500 BATTERY PACK................................................................ $1,650 RUNS AND WORKS ............................................................ $850

12 03 05 06 00 11 12

27 X 48 27 X 48 27 X 48 27 X 48 27 X 96 27 X 48 27 X 48

24V 24V 24V 24V 24V 24V 24V

SCR SCR SCR SCR SCR SCR A/C

RUNS AND WORKS.......................................................... $2,500 RUNS AND WORKS.......................................................... $1,250 RUNS AND WORKS.......................................................... $1,500 RUNS AND WORKS.......................................................... $1,500 RUNS AND OPERATES ...................................................... $650 RUNS AND WORKS.......................................................... $1,850 NEEDS CLEANING ........................................................... CALL

WALKIE STRADDLE 02000 CRW 20MT

09

71/90

12/24

CONT

LIKE NEW UNDER 2 HOURS ........................................... $3,650

WALKIE COUNTER BAL 02000 BJOE PDCM-20-60 03000 YAL MCW030

03 86

77/60 77/156

24V 24V

SCR CONT

RUNS AND WORKS.......................................................... $1,250 RUNS AND WORKS.......................................................... $1,850

WALKIE REACH 03000 RAY 03000 YAL

98 01

83/189 77/111

24V 24V

SCR SCR

RUNS GOOD SIDE SHIFT................................................. $2,450 REACH WITH TILT AND SIDE SHIFT................................ $3,450

10 98 04 01

83/189 83/190 83/190 83/193

36V 36V 36V 36V

A/C SCR SCR SCR

RUNS AND WORKS SIDE SHIFT .................................... $3,950 RUNS AND WORKS RET. OHG ........................................ $2,950 4WAY CHASSIS ONLY ..................................................... $1,650 RUNS AND WORKS S/S F/P ............................................ $1,850

00 13 09 08 04 99

100/231 110/245 91/203 91/203 114/252 110/251

24V 36V 36V 24V 36V 36V

100/231 SCR A/C A/C A/C SCR

RUNS GOOD SIDE SHIFT................................................. $2,650 DEEP REACH ................................................................... $8,950 RUNS GOOD 7000 HOURS .............................................. $4,950 RUNS GOOD 4600 HOURS .............................................. $4,950 RUNS GOOD SIDE SHIFT................................................. $3,250 2014 BATTERY RUNS GOOD........................................... $3,250

SP3020-30 30SP36TT OSO030BEN24TE105 OSO30EAN24TE089 OSO30EAN24TE089

95 98 04 98 98

107/240 95/210 105/240 89/195 89/195

24V 24V 24V 24V 24V

SCR SCR SCR SCR SCR

RUNS AND WORKS............................................................ CALL RUNS AND WORKS.......................................................... $1,650 LOOKS GOOD .................................................................. $3,450 RUNS AND WORKS WIRE GUIDED ................................. $2,250 RUNS AND WORKS WIRE GUIDED ................................. $2,250

4626

04

26’

24V

SCR

RUNS AND WORKS 3 AVAILABLE .................................. $3,250

DSR300 MRW030LCN

RIDER COUNTER BAL 03000 YAL ESC030FAN36TE082 03000 CRW RC3020-30 03500 CRW RC3020-35 03500 MIT FBC18KS REACH TRUCKS 03000 CAT NRR30 35000 YAL NDR035EAN 03500 YAL NR035DAN 04000 YAL NR040DAN 04000 CAT NR4000P 04000 YAL NR045ADM ORDER PICKERS 03000 CRW 03000 CRW 03000 YAL 03000 YAL 03000 YAL MAN LIFT 0500 SJ

VISIT OUR WEBSITE FOR PICTURES | WWW.MORRISONLIFTS.COM J.W. Morrison Equipment, 800 Cenco Blvd, Clayton, NJ 08312 Ph: 856-243-5108 | E-Mail: John@jwmequipment.com www.mhnetwork.com

Material Handling Network

July 2019

9

FEATURE STORY

Your Most Important Business Success Metric – Customer Loyalty Business is besieged with metrics. Return on Investment (ROI), website visits, website return visits, shopping cart abandonment rates, and average customer spend are all important and well used metrics to evaluate the success of a business. As with all business problems, everyone agrees that metrics are vitally important. What no one can agree on is which metrics are the most important. Until now.

The most important marketing metric is customer loyalty. Customer loyalty is the ongoing instance of a customer that continues to repurchase from a business when they have competitor and substitute offers available.

Every morning you go to the same coffee shop which is slightly out of your way when there are several other coffee shops closer to your route. You pass by a tea shop and a doughnut shop, so you can get your same small coffee day after day. On most Friday’s, you treat yourself to a scone.

On an individual customer basis, the one customer that

PA Industrial Equipment, Inc. 215 S. Washington St. Boyertown, PA 19512

QTY YR. MAKE

MODEL

DESCRIPTION

PRICE

1

2014 CLARK

C18CL

83/188 TSU, S/S, LP, 7750 HRS

$8,140

1

2006 YALE

GLC100MJ

92/185 TSU, 4 WAY, 4500 HRS

$14,900 $14,900

1

2005 HYSTER

S155XL2

96/114 WV, F/P, LEVER, LP

1

2012 YALE

GLC060

84/240 QUAD S/S, LP, FINGER TIP

1

2018 CLARK

C25

85/189 TSU, S/S, LP, SOLIDS, NEW TK

$21,540

1

2014 HYSTER

H60FT

91/130 FF, SS, FP, CAB, GAS, 1800 HRS

$13,700

1

2013 CAT

EC30N2

84/186 TSU, 4 WAY, 48 VOLT, 3000 HRS

$8,900

1

2010 HYSTER

H50FT

1

2011 PRINCETON PB45

86/129 WV, S/S, GAS, CAB, 1,000 HRS

$11,500

90/120, STD, DSL, 1,750 HRS

$16,900

1

2003 HYSTER

S120XMBCS

92/185 TSU, 4 WAY, LP, WEAK TRANS

1

2009 CAT

C3000

83/187 TSU, LP, S/S, RENT READY, FUEL SERVICE $9,700

$3,000

1

2010 MITSUBISHI FGC15N

83/187 TSU, LP, S/S, RENT READY, FUEL SERVICE $10,900

1

2017 BIG JOE

72/157 TSU, S/S, 24V, 1600 LB, 3 WHEELER, 1HR $11,500

V08-157

1

2005 HYSTER

S120XM

92/185 TSU, S/S, F/P, LEVER, DECENT

$7,900

1

2010 HYSTER

W65Z

27X48, WALKIE JACK EE RATED, 12-VOLT

$2,000

1

2007 HYSTER

E40HSD

83/240 QUAD, S/S, 36V

$7,900

CONTACT ROY BRAMM

610/369-9778 www.PAIndustrial.com

10

$7,700

July 2019

Material Handling Network

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buys one item a day is practically invisible. Yet, it is the collection of loyal customers that are at a business every day and purchase every instance when they have a need that are the most valuable to a business. This collection of loyal customers is what sustains a business, allows it to grow, allows it to outlast competitors, and allows it to innovate and create new products and services.

Customer loyalty works well in Business-2-Consumer (B2C), Business-2-Business (B2B), and in every industry.

Customer loyalty is your number one success metric to maintain and to grow.

How Many Loyal Customers Do You Have. The first step in growing customer loyalty is to determine what percentage of your customers and what percentage of your revenue comes from loyal customers. You may be able to use data from existing loyalty programs, credit card information, or other data sources to determine the number of loyal customers. Most importantly, your organization, from a small coffeeshop to a multi-billion international enterprise, must agree on a definition of a loyal customer. Loyalty could be weekly for a restaurant or gas station or it could be once every three months for an auto dealer service department. The central issue is to have a proven definition of what loyalty is for every employee.

Use A Net Promoter Survey (NPS) Of Your Customers. What keeps the loyal customers loyal? The Net Promoter Process (NPS) is one of the simplest and most telling tools of evaluating customer loyalty and helping a business grow loyal customers. The NPS is based upon the question, “Would you recommend this product or service?” The customer can then respond based on a low score (number = 0) or a high score (number = 10) scale. Only a score of a 9 or a 10 makes a customer a Promoter. Customers that have scores from 0 to 6 are Detractors, most likely un-loyal customers.

When you subtract the Detractors from the Promoters, you have a Net Promoter Score. NPS surveys should also tell you what Promoters like and what Detractors want to see improved.

Innovate & Test to Meet Emerging Loyal Customer Needs. Business results, survey results, industry trends, customer focus groups, and employee ideas are the dataset for creating and innovating ideas to grow more

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Material Handling Network

July 2019

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FEATURE STORY

Original importing & stocking dealer of ALL Combilift &

Landoll Equipment Drexel Swingmast VNA Truck

• From 3000olb to 12000lb • Asile from 54” wide • Lift Height to 30ft • Trailer to Rack Capable

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Toll Free:

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loyal customers and to maintain existing loyal customers.

Once you have ideas then start performing small tests to see how your ideas grow loyal customers. Vital to these tests are to have a separate group for evaluation that are not involved in the pilot. These “control groups” are essential to ensure that your test results are directly attributable to your new ideas and not the result of another unintended consequences. Forget long and indepth product development cycles. Instead, innovate, test, and implement fast.

Watch & Respect Your Competitors. As you grow loyal customers, your competitors will be watching, innovating, and acting themselves. The first tool of desperate and motivated competitor is often price decreases, a danger in any business or industry. Think about how to use loyalty programs, special events, unique products, and meaningful rewards to maintain and grow loyalty in the face of competitor activity. When you respect a competitor, you analyze, anticipate, and design around a competitor offering instead of dismissing the competitor with a wave of the hand. Businesses that care about customer loyalty respect their competitors.

Adopt a Leadership Style of Humility with A Passion for Customer Experience. The most important aspect of growing customer loyalty is a leadership style that combines humility with a passion for great customer experience. A leadership style of humility represents that you never take customer loyalty for granted. A passion for Customer Experience recognizes that customer loyalty is and always will be an ongoing initiative and never completed. When leadership humility and a passion for Customer Experience come together you get a team that is driven, motivated, and passionate for meeting customer and business needs together.

Customer loyalty is how businesses succeed over the long term. A business and customer relationship that is based on humility, respect, innovation, great customer experience, and solid products and services is great for both the business and the customer. Finally, and most importantly, growing customer loyalty is a journey and never a destination so the businesses passion to perform and to improve must be non-stop.

Chad Storlie is a Retired US Army Special Forces Officer, author of two books, and has been published in over 190 publications. Chad is an adjunct Professor of Marketing at the University of Minnesota – Carlson School of Management and a mid-level marketing executive. He has an MBA from Georgetown University.

Chad.Storlie@CombatToCorporate.com.

12

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Material Handling Network

July 2019

13

FEATURE STORY

The Importance of Battery Maintenance Batteries are an essential component in your forklift and your business. They need to be powerful enough to provide your equipment with enough energy to complete the demands of the workday.

If your batteries are not working properly, than neither is your equipment. Proper maintenance of your forklift batteries is an important part of keeping your operation running smoothly.

With a little planning and preparation, you can increase the lifespan and effectiveness of your batteries.

Keep Your Battery Charged It is important that a forklift battery have enough charge at the start of the shift to meet the demands of your busy workday. In order to accomplish this, it’s important to Remanufactured Transmissions, Engines, Torque Converters, Steer Axles, Overhaul Kits and Aftermarket Parts for: • Material Handling • Construction • Agricultural Equipment

800-321-9983 www.joseph.com sales@joseph.com Authorized Distributor

14

July 2019

Authorized Distributor

Authorized Distributor

Material Handling Network

Authorized Distributor

Authorized Distributor

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stick to a battery-charging schedule. Batteries have a finite number of charging cycles and if you charge based on convenience instead of sticking to a schedule, you can potentially shorten the battery’s life and usefulness. It’s a good idea to recharge the battery after an eight-hour shift or when the battery is discharged more than 30%. Also, more isn’t always better. If you charge too frequently or when the battery is not more than 30% discharged, you could run the risk of shortening the battery's life.

Here are some additional best practices to keep in mind: • Be sure to fully recharge your battery. Don’t stop the charging process mid charge. Cutting a charging cycle short can shorten the life of your battery.

• Don’t let a discharged battery sit for too long before you recharge.

• Don’t over discharge your battery. If you discharge it beyond 80%, you could do long term damage to the battery and significantly shorten the battery life.

• Be aware of the battery’s temperature when charging.

Excessive heat will shorten the battery life.

Check and Maintain Fluid Levels For optimum performance, it’s recommended to check the fluid levels of your batteries every five charge cycles.

To check the fluid levels, open up the battery. Start by checking two or three cells to ensure that there is enough fluid to cover the plastic battery element. If you are unsure, check all of the cells. If there is not enough fluid in the battery, you will need to add water. Typically, water will need to be added every 10 charges.

Having the right amount of water in your battery is very important. It’s important not to overfill. Be sure to leave enough space to allow for expansion when the equipment is in use. The type of water you use is also very important.

No ordinary tap water will do. Be sure to use distilled water or water that falls between 5 and 7 on the pH scale.

Choosing the right battery charger and battery watering system is essential for maintaining a healthy battery. As the leading provider of quality replacement parts and accessories for the material handling and equipment industries, TVH offers a complete line of battery chargers and battery watering solutions for all makes and models to help keep your equipment on the move.

Article courtesy of TVH. Contact them at www.tvh.com

PARTNER with AIT. Give Your Customers More Than They Expect.

Give Them AIT’s Quality and Your Service.

• REMAN TRANSMISSIONS • REMAN TORQUE CONVERTERS • TRANSMISSION REBUILD KITS • REMAN DRIVE AXLES

American Industrial Transmission Inc. 20395 Hannan Pkwy. Walton Hills, OH

• REMAN STEER AXLES

Fx 440-232-8142

sales@aittransmission.com

www.aittransmission.com 800-588-7515 www.mhnetwork.com

Material Handling Network

July 2019

15

BUSINESS PROFILE

Here NORD Grows Again!

Global gear motor manufacturer celebrates its 40th anniversary in the United States with its sixth expansion in Waunakee, Wis. With its headquarters in Waunakee, Wis., NORD Gear Corporation is celebrating its 40th anniversary in the United States this year with its sixth expansion - adding 86,000 square feet of office and manufacturing space. NORD´s main products include gear boxes, motors and frequency inverters as well as industrial gear units.

Delivering double-digit sales growth for three consecutive years, NORD Gear Corporation is expanding for the sixth time since it built its North American headquarters in Waunakee, Wis. in 1983.

This year, NORD is also celebrating its 40th anniversary in the United States. The global company began U.S. operations in 1979 in nearby Middleton, Wis., sharing a building with Fristam Pumps - a continuing long-time customer.

NORD´s newest expansion will add 86,000 square feet of office and manufacturing space. This will help NORD increase the company´s capacity and ensure a continued short lead time delivery. The company currently delivers 22 percent of customer orders same day or next day, and 44 percent within five working days, including custom orders.

NORD´s main products include gear boxes, motors and frequency inverters as well as industrial gear units.

Expanding its U.S. production capabilities, NORD also added a $6.2 million building expansion and new paint line in Wisconsin last year. Torsten Schultz, NORD´s U.S. President, explained, »We continue to grow, so we almost tripled our capacity with our new paint line. On a daily basis, we currently assemble on average 650 gear units and 300 motors.» He added, »We´re also expanding our facility 16

July 2019

Material Handling Network

www.mhnetwork.com

on Charlotte, NC by 15,000 square feet this year.

Schultz said one of the reasons for NORD´s success is its strong engineering support and customer service. The company employs about two dozen engineers that help customers create solutions for their power transmission challenges. »Our top business growth areas are in the warehouse logistics, airports, food and beverage industry, and the grain industry,» he explained.

So whether customers are designing new baggage handling systems, conveyors for warehouses, or mixing tanks for food processing, NORD offers engineering support.

In Waunakee, NORD employs 325 people. Across the United States, NORD employs nearly 425 people.

With our continuing growth, we´re always looking for talented people to join our team.» He concluded, »Come grow with us. We offer a great work environment for customer service, administrative, sales, technical and production people.» Information about NORD and career opportunities are listed on www.nord.com.

About NORD DRIVESYSTEMS® With more than 4,000 employees, NORD DRIVESYSTEMS has been developing, producing and selling drive technology for more than 50 years, and is one of the global leaders of full-service providers in the industry. In addition to standard drives, NORD delivers application-specific concepts and solutions for special requirements such as energy-saving drives or explosion-protected systems. In financial year 2017, annual sales amounted to $781 million. NORD now has subsidiaries and sales partners in 98 countries worldwide. The dense sales and service network guarantees optimal availability, enabling short delivery times and customer-oriented service. NORD produces a very diverse range of drives for torques from 88 to more than 2.2 million lb-in, provides electric motors in the power range of 0.16 to 1,341 HP, and manufactures frequency inverters with the required power electronics of up to 215 HP. Inverter solutions are available for conventional control cabinet installations as well as for decentralized, fully-integrated drive units

LET NETWORK WORK FOR YOU

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Material Handling Network

July 2019

17

A unique solution for rack storage of furniture in a sprinklered warehouse environment Punch Deck® Plus from DACS is open area flat cap over open area Punch Deck®.

• Ideal for storage of items with legs or point loads (furniture, equipment with wheels, etc.)

• Easy to install in either pallet rack or cantilever rack • Galvanized finish is bright and maintenance free • Offered in a wide range of shelf sizes and load capacities

Available only from One Source:

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July 2019

inc.

Material Handling Network

/

punchdeck.com

Also from DACS: FlueKeeper® - scan & watch our new video now Proven Solutions - One Source / dacsinc.com

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DACS

800-909-4937

QUALITY MATTERS

When “Close Enough” Isn't Good Enough...

QUALITY. PRECISION. PERFORMANCE.

At MVP, we pride ourselves on providing outstanding quality, drop-in replacement parts. We don’t use phrases like “close enough” or “will fit.” Our staff scrutinizes over parts before we add them, making sure that we can be proud to put our name on each one.

The extra investment and commitment to quality means your customers will get a part that will fit and perform just as the original did -- making you look like the expert!

For over 20 years, equipment dealers and service centers have trusted MVP with their business. You, too, can count on MVP’s PROVEN, quality and performance to make your customers happier and your job easier!

At MVP, You’re the Most Valuable Person!

1.800.870.0687 mor-value.com E-mail: info@mor-value.com Fax: 616.406.3125

Wholesale Only.

PUT THE MVP SPECIALIST TO WORK FOR YOU! www.mhnetwork.com

Material Handling Network

July 2019

19

PRODUCT PREVIEW

Mitsubishi Caterpillar Forklift America Inc. introduces new Jungheinrich EFG C23-C30L

Turck Releases Ultrasonic RU50 Eco sensors for cost-effective, reliable object detection

jungheinrich

Steel King announces Steel Guard® Heavy Duty Guard Rail

Offering exceptional runtimes, the new Jungheinrich electric counterbalanced series can operate up to two shifts on one battery charge in most applications, allowing customers to achieve more in a given work day. “We’re proud to introduce the new Jungheinrich EFG electric counterbalanced lift truck series to the North American market,” said Antonio Serrano, product marketing manager at MCFA. “Our Jungheinrich EFG series helps set a new standard for operation – from superior design and ergonomics to longer run times – making it an ideal solution for hardworking warehouse environments.” www.mcfa.com/en/

Columbus McKinnon's Yale® YK™ and Shaw-Box® SK™ Wire Rope Hoists offer new customizable features

“Expanded features and options for the Yale YK and Shaw-Box SK enable us to design and deliver custom solutions for our Channel Partners,” said Thomas Kraus, global product manager, wire rope hoists. “The hoist’s modular system allows for configuration of the hoist and crane system to exact application needs.” Yale YK and Shaw-Box SK wire rope hoists are now available as base mount models with lifting capacities up to 30 tons. Base mount models can be used as stationary hoisting or towing equipment, for example in systems manufacturing. The rope lead-off angle, hoist mounting, and mounting position of the hoist motor can be adjusted as needed. www.cmworks.com

Camso launches new MPT 732 tire

The Camso MPT 732 is the latest addition to the company’s multi-purpose tire line-up, which offers models to match a wide range of challenging applications. Camso is dedication to always improve its product offerings and remain one product cycle ahead of the competition in off-the-road tire and tracks solutions. “Newer tread compounds and features such as void guards, which increase puncture and impact resistance, have improved tire durability and tread life,” explains Lander Nijs, Product Manager Tires, EMEA – Construction, at Camso. “These features come as a result of a recent study we carried out which showed that most off-the-road tires on the market fail prematurely, so customers don’t get their full value.” https://mpt.camso.co/en/ 20

July 2019

Material Handling Network

Turck expands its range of ultrasonic sensors with the RU50 Eco series by adding analog variants to the existing switching versions.

With a plastic threaded barrel and a sensing range of 500 mm, the sensors are a cost-effective, high-performance detection solution for industrial applications such as tote or container detection, level monitoring, packaging applications and more. They use the latest sonic transducer technology for reliable object detection. Teachable switching points and sensing distance ensure users can configure the sensors to detect objects between the sensor and the reference point. www.turck.us

Ideal for protecting people, product, and physical plant from collisions. Steel Guard’s rugged design makes it a great choice for protecting valuable areas in a facility. Some of the many applications include worker areas, aisles, work platforms, in-plant offices, and building walls, as well as HVAC and electrical panels and equipment, conveyors, and so much more.

Steel Guard is available in either single or double heights. Four center post options are offered, including standard, standard offset, end offset and side offset. Customers can also pick their desired rail lengths; choose either a bolted or lift-out rail; and select the right configuration from straight, optional side angled, and vertically angled options. www.steelking.com/products/steel-guard

Magnetek 200S general purpose industrial brakes offer new models and product enhancements

As part of the existing Mondel brand brake family, next generation MSA and MST brakes are being offered with new features. 200S brakes are ideal for highduty cycle industrial applications such as overhead cranes, conveyors, hoists, bridges, turntables, lock gates, and more.

“200S General Purpose Industrial Brakes, including the new AST and IST models, are designed with high performance, reliability, and safety in mind,” said Marco Pardo, product manager for brakes and power delivery systems. “Designed with a minimum number of moving parts, they provide long service life with reduced maintenance and downtime.” www.cmworks.com.

www.mhnetwork.com

FOLLOW THE REST, OWN THE BEST

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Bristol Manufacturing 4416 N. State Rd. (M-15) Davison, MI 48423

Phone: 810.658.9510 Fax: 810.653.5749

Contact Vic or Ray

www.bristolmanufacturing.com

Optional telescoping rigging boom solo matic tires

www.mhnetwork.com

Material Handling Network

July 2019

21

Announcing th Industries fir Thursday, September 19th

G

7

Be part of a fast paced One-Day Dealer Conference focused on dealership PROFITABILITY for top ownership, operational and financial management.

This Conference is an opportunity to increase your knowledge of issues, regulations, products and services vital to the material handling industry. You’ll also develop and improve relationships with other dealers and manufacturers. Take part in networking opportunities before, during and after the event.

Learn from Industry experts Garry Bartecki, Dave Baiocchi, Tai Diekvoss, John Czyzyski, Nate Perkins, Michael Krogermeier, Michael Plokonka, Jim Margner and Steve Pierson.

This One-Day Conference is presented by

22 22

July July 2019 2019

Material Material Handling Handling Network Network

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HERE IS WHAT YOU CAN EXPECT TO LEARN AND ASK THE PROFESSIONALS QUESTIONS ON TOPICS LIKE: • Dealer Aftermarket Program Offerings • Dealer Field-Based Technician Autonomy and Customer Service • Dealer Parts Planning and Vendor ManagementSponsored by Intella Liftparts, Inc. SPONSORS!

he rst

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PLUS, RAPID FIRE DISCUSSIONS FROM A VARIETY OF INDUSTRY PANEL EXPERTS THAT COMPANY MANAGEMENT WILL NEED TO DEAL WITH WITHIN 6 MONTHS: • Tax Updates and GAAP Accounting requirements to act on Now! • New Lease Standards • New Revenue Recognition Rules • Best Practices on Credit Reports and Trade Payment Service • Exit Strategies and Identifying Your Options • ESOP’s Benefits and Tax Savings if you qualify • Understanding Fiduciary Responsibilities • Economic Outlook including Interest Rates

Z WINTRUST Financial Corporation 9801 W Higgins Rd, Rosemont, Illinois September 19, 2019 Who should attend this conference?

CEO, presidents, sales and parts managers, key management and those aspiring to be promoted to management positions in their company.

To learn more and register go to WWW.DEALER-CONFERENCE.COM Hurry! Space is very limited!

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Material Handling Handling Network Network Material

July 2019 2019 23 23 July

SUPERIOR ROLL HANDLER This modification allows the customer to handle large diameter reels or rolls without the fear of the unit rolling or damaging the product.

Modifications made to the truck include widening the forks to accept the roll or reel, adding the angles to the fork to cradle the load perfectly and reinforcing the linkage, battery compartment and the overall construction of the pallet truck.

1-800-359-3052 WWW.SUPERIORENG.COM 24

July 2019

Material Handling Network

www.mhnetwork.com

Largest online market for used forklifts, attachments and work platforms with 83,701 offers.

2006 Crown 40TSTN The Forklift Pro Pineville, NC | 704-716-3636

2015 Mitsubishi FD50CNM Ring Power Corporation Miami, FL | 305-477-8656

1

2014 Toyota 8FGU15 Hupp Toyotalift Inc Cedar Rapids, IA | 563-322-3168

5

0 CAT Lift Trucks C6000 Accurate Forklift East Point, GA | 770-692-1455

1

0 Clark C500Y200M 1 Worldwide Forklifts Inc. Fort Lauderdale, FL | 954-768-9875

0 CAT Lift Trucks 2C5000 Russell Equipment Company Twinsburg, OH | 330-405-8300

6

0 Komatsu FG25ST-12 Accurate Forklift East Point, GA | 770-692-1455

1

2014 Toyota 8FGCU25 Hupp Toyotalift Inc Cedar Rapids, IA | 563-322-3168

6

2016 Jungheinrich ETR345A Cromer Equipment Oakland, CA | 510-534-6566

1

2006 Hyster H155XL2 Alta Equipment Company Livonia, MI | 248-804-8442

1

2015 Toyota 8FGU25 Toyota Material Handling Northern California Livermore, CA | 510-675-1102

2

0 Yale GLP080LJ Sugar Creek Enterprise Moberly | 660-651-9951

2

1995 Crown SP3020-30 1 Source Material Handling Irwindale, CA | 818-838-1688

5

2012 Linde H45D ServiceNet, Inc. Blue Island, IL | 708-385-2424

1

2017 CAT Lift Trucks 2ET4000 Cromer Equipment Oakland, CA | 510-534-6566

1

0 Crown FC4525-40 Russell Equipment Company Twinsburg, OH | 330-405-8300

6

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Material Handling Network

July 2019

25

MARKETPLACE ASSOCIATIONS

ERGONOMIC HOLSTERS

Your direct connection to the Material Handling Industry’s hottest trends, newest products, best management training workshops & represents a wealth of resources for all material handling businesses.

www.mheda.org

—

847.680.3500

DISTRIBUTORS

North America’s online directory of distributors and dealers selling material handling products and services; the forum where end users find local equipment suppliers.

602.218.8556 | info@findadistributor.com |

@FADnetwork

ENGINES

EXHAUST ANALYZERS Visit our website to learn more about reducing carbon monoxide (CO), saving fuel and operating equipment at peak performance.

...The Exhaust Experts ✓ Remanufactured engines ✓ Engines in-stock for same day shipment ✓ Quality assured workmanship from people who know the business!

Toll Free 877-303-LIFT • 440-943-9546 • FAX 440-943-9547

www.all-industrial.com

26

July 2019

Material Handling Network

www.mhnetwork.com

Phone: 847-487-2780 • www.blankeindustries.com

PARTS

TIRES

J&L INDUSTRIAL TIRE CO. CORSICANA, TEXAS

903-874-5796

903-874-5801 FAX www.jandlindustrialtireco.com jlco7@nctv.com

At Tires International Corp., we offer a variety of solid tires for forklifts, telehandlers, skid steer loaders as well as larger loaders and other construction equipment. If you don’t see the tire you need on our website or need help in making your selection, call us. We’re always ready to help! “We ship our solid tires nationwide!”

• LOAD WHEELS, CASTER WHEELS, DRIVE TIRES, ALL OEM SIZES

WILL MODIFY OEM SIZES TO FIT YOUR SPECS.

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NEED A TRANSMISSION REBUILD KIT?

SALES • SERVICE • PARTS • RENTALS • TIRES

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www.forkliftsandtires.com • www.tcmhouston.com

◆

OUR KITS ARE DESIGNED FOR TECHS, BY TECHS!

◆ AIT CARRIES KITS FOR MOST TRANSMISSION STYLES.

800.588.7515 www.aittransmission.com AMERICAN INDUSTRIAL TRANSMISSION, INC.

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Material Handling Network

July 2019

27

ADVERTISERS’ INDEX All Industrial Engine Service......................... B2

Joseph Industries, Inc....................................14

The Forklift Pro.................................................6

www.all-industrial.com

www.joseph.com

www.theforkliftpro.com

American Industrial Transmission, Inc....15, 28

JW Morrison Equipment Co Inc........................9

Thombert, Inc................................................. A2

www.aittransmission.com

www.morrisonlifts.com

www.thombert.com

Bristol Manufacturing.....................................21

Material Handling Network......................22, 23

West Point Rack, Inc.........................................7

www.bristolmanufacturing.com

www.mhnetwork.com

www.westpointrack.com

Collision Awareness...................................... A1

Midwest Lift Truck Sales, Inc...........................8

White Blaze Equipment..................................13

www.save-ty.com

midwestlift@aol.com

www.whiteblazeinc.com

DACS, Inc.........................................................18

Millennium Industrial Tire............................. A1

Wy'East Products............................................11

www.dacsinc.com

www.millenniumtire.com

www.clearcap.com

Dyna Rack...................................................... B1

Mor-Value Parts Company..............................19

www.dyna-rack.com

www.mor-value.com

Forklift-International......................................25

National Lift LLC.............................................18

www.forklift-international.com

www.nlt.com

FSIP...........................................................A3, 13

Nexen Lift Trucks Ltd........................................5

www.fsip.biz

www.nexengroup.co.uk

Hader Industries Inc.......................................17

PA Industrial Equipment.................................10

www.haderind.com

www.paindustrial.com

Helmar, Inc..................................................... A4

Phillips Mine & Mill - Levy MG -.................... B4

www.helmarparts.com

www.phillipsmineandmill.com

JH Thomas Industries LTD..............................12

Shoppa's Material Handling.......................... B3

www.jhthomas.com

www.shoppasmaterialhandling.com

WE KNOW

• TRANSMISSIONS • REBUILD KITS • DIFFERENTIALS • DRIVE AXLES • STEER AXLES • TORQUE CONVERTERS

Superior Engineering......................................24 www.superioreng.com

TRANSMISSIONS

American Industrial Transmission Inc. 800-588-7515 sales@aittransmission.com www.aittransmission.com

The advertisers’ index is an extra service to the advertisers.

The publisher does not assume liability for errors.

28

July 2019

Material Handling Network

www.mhnetwork.com

**FORKLIFTS WANTED** We W i l l B u y Q u a n t i t i e s ! C a l l U s W i t h D e t a i l s - We Wa n t Yo u r S u r p l u s S t o c k

2013 TOYOTA 7FGCU35

2014 TOYOTA 8FGCU20

2015 TOYOTA 8FD80U

238” Mast, Hours: 4,000

189” Mast, Hours: 4,000

180”V Mast, Hours: 15,000

4 UNITS IN STOCK

4 UNITS IN STOCK

1 UNIT IN STOCK

$

13,500

$

8,900

$

26,900

2010 TOYOTA 7BPUE15

2014 TOYOTA 8BRU18

2014 TOYOTA 8FGU185

240” Mast, Hours: 4,000

192” Mast, Hours: 8,000

189”FSV Mast, Hours: 7,000

5 UNITS IN STOCK

8 UNITS IN STOCK

$

9,900

$

1 UNIT IN STOCK

10,500

$

9,500

FORKLIFTS & NARROW AISLE EQUIPMENT

AERIAL EQUIPMENT

2007 Toyota 7BRU23, 4,500 lbs., 36V, 270” Mast, Sideshifter (4 in stock)

2006 Genie S40, 500 lbs., Diesel

2010 Toyota 8BRU23, 4,500 Lbs., 36V, 270” Mast, Sideshifter (4 in stock)

2007 Genie Z45/25, 500 lbs., Diesel, 45’

2012 Toyota 8FGU15, 3,000 lbs., LP, 189” Mast, Sideshifter

ROUGH TERRAIN

1997 Toyota 6FG25, 5,000 lbs., Gas, 132” Mast

2012 JCB 940, 8,000 lbs., Diesel Fuel

Printed in the U.S.A. ©2019 The Ousset Agency, Inc. wo#6010

Available Used Equipment – More in Stock, Call Omar For Listing

1.866.506.2200 • oshai@shoppas.com www.shoppasmaterialhandling.com

15217 Grand River Rd • Fort Worth, TX, 76155 • P: 817.359.1100 • F: 817.359.1110 www.mhnetwork.com

Material Handling Network

July 2019

B3

We Handle It All! Setting the Standard in Material Handling Equipment

As World-Class Designers & Manufacturers of Material Handling Equipment, We Offer:

CUSTOM TRAILERS

This one-of-a-kind was just what the customer ordered!

Superior Workmanship • Customized Designs • Competitive Pricing

GENERAL PURPOSE TRAILERS Single end fifth wheel, front automotive or all wheel steering capabilities.

Our equipment is of heavy duty, all welded steel construction capable of withstanding the roughest punishment.

SPECIALTY TRAILERS

TRANSPORTERS

Our heavy-duty transporters come equipped with maintenance free battery and charger, pendant control, electromechanical drive and steer with laser scan bumpers as an option. We can build to your specifications or ask about our standard models.

Some material handling jobs are so unique that only customized specialty trailers can be used efficiently.

We can design and build any size or capacity from the "ground up" the exact trailer to fit your special needs.

TANK TRAILERS

Give us your specs, chances are we built a similar unit before and with minor modifications, get you what you need.

TRAIL SKIDS

Can double or even triple your forklift's capacity.Plus they are extremely maneuverable.

SCRAP BUCKETS

AGV TRANSPORTERS

Our patented PHILLIPS Auto-Dump Bucket will increase efficiency and reduce the cost of handling almost any loose industrial material. Our buckets are available from 1/2 - 20 cubic yards. All operations are handled by the craneman.

It cannot be dumped in mid-air or dumped accidentally.

AGV Transporters are capable of fully automatic operation within your plant and are designed to meet your specifications. These high capacity AGV Transporters are equipped with a multitude of performance and safety features.

PHILLIPS PRODUCTS Part of the Industrial Sales Group of Irwin Car and Equipment

CHARGING ATTACHMENTS All PHILLIPS Charging Attachments have available quick disconnect hydraulic couplings bolted to the apron. Heat resistant modifications are done to any model of forklift for your safety.

PHILLIPS PRODUCTS P. O. BOX 409 IRWIN, PA 15642

T: 724-864- 8900 F: 724-864-8909 Email: Dave Felt at dfelt@irwincar.com

www.irwincar.com

www.irwincar.com Irwin 2019 MHN Mar Ad (2).indd Handling 1 B417258 July Material Network

www.mhnetwork.com

1/24/17 11:32 AM

Sulfate Brought Us Together

Battery Management Sets Us Apart FSIP offers a complete line of battery management products to assist with analyzing, desulfating, restoring & maintaining batteries for many applications.

Regenerators

Monitoring Systems

Watering Devices

Dischargers

Flight Systems Industrial Products www.shop.fsip.biz . 1-800-333-1194

www.mhnetwork.com

Material Handling Network

July 2019

A3

YOUR SOURCE FOR WHOLESALE FORKLIFT PARTS

HELMAR USA

www.helmarparts.info 1-800-621-3414

A4

July 2019

Material Handling Network

www.mhnetwork.com

HELMAR CANADA ca.helmarparts.info 1-877-565-6801