July 2014

The mate ria lh

industry! ale les

g voice in the w dlin ho an

4 1979-201

An Employee-Owned Specialty Publications International, Inc. Magazine

www.MHWmag.com

July 2014

$10

Customer

Service INTELLA HAS

BIG TRUCK PARTS!

DYNA RACK

The Dealers’ Source For Portable Racks™

STOCK PROGRAM AVAILABLE Stack and Store Your Product with Dyna Racks!

Parts for Taylor, Kalmar, Fantuzzi, Linde, Hyster and more...

Call For Assistance In Solving Your Storage Problems!

For additional literature and pricing information, call

800–939–DYNA (3962)

www.dyna-rack.com • email: sales@dyna-rack.com

intellaliftparts.com

Authorized Baumann Sideloader Parts Authorized Authorized Baumann Baumann Sideloader Sideloader Parts Parts Authorized Baumann Sideloader Parts Authorized Baumann Sideloader Parts

IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED BAUMANN SIDELOADER AND YOU ARE NOT BUYING YOUR PARTS FROM CAVAION BAUMANN USA, YOU ARE WAITING TOO LONG AND PAYING TOO MUCH FOR YOUR BAUMANN PARTS. IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED BAUMANN SIDELOADER AND YOU ARE NOT BUYING YOUR PARTS IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED AND YOU NOTBAUMANN BUYING YOUR PARTS FROM CAVAION BAUMANN USA, YOU ARE WAITING TOOBAUMANN LONG ANDSIDELOADER PAYING TOO MUCH FORARE YOUR PARTS. FROM CAVAION BAUMANN USA,AN YOUENGINE ARE WAITING TOOBAUMANN LONG ANDSIDELOADER PAYING TOO MUCH YOUR BAUMANN PARTS. IF YOU OWN, OPERATE OR SUPPORT POWERED AND YOUFOR ARE NOTAmerican BUYINGcompany YOUR PARTS There is only one North authorized to sell OEMFOR partsYOUR by the BAUMANN Baumann factory that has FROM CAVAION BAUMANN USA, YOU ARE WAITING TOO LONG AND PAYING TOO MUCH PARTS. IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED BAUMANN SIDELOADER AND YOU ARE NOT BUYING YOUR PARTS There is only onesingle Northengine American company authorized produced every powered Baumann FROM CAVAION BAUMANN USA, YOU ARE WAITING TOO LONG AND PAYING TOO MUCH FOR YOUR BAUMANN PARTS. There is only one North American company authorized tosideloader sell OEMbuilt partssince by the Baumann factory that has 1969.

That company is Cavaion to sellisOEM parts by the Baumann factory that has produced every engine powered Baumann Baumann USA. There only onesingle North American company authorized

produced every single engine powered Baumann sideloader since 1969.

That is Cavaion to selleasy-to-use, OEMbuilt parts by the Baumann factory that has Our point and clickcompany online parts system There is only one North American company authorized sideloader built since 1969.

That company is Cavaion Baumann USA. singleyou produced every engine powered Baumann your provides everything to properly to sell OEM parts by the need Baumann factorysupport that has Baumann USA. sideloader built since 1969.

Thatspecific company is Cavaion Our easy-to-use, point and click online parts system Baumann sideloader.

Machine schematics, produced every single engine powered Baumann Baumann USA. Our easy-to-use, point and click online parts system provides everything you need to properly support your real-time parts inThat North America as well sideloader builtinventories since 1969. company is Cavaion provides everything you need to properly support Baumann sideloader.

Machine as factory inventory, drawings, hydraulic Our easy-to-use, and clickspecific onlineschematics, parts systemyour Baumann USA. pointelectrical Baumann sideloader.

Machine schematics, real-time parts inventories in North America as well diagramseverything and printable manuals. provides you need tospecific properly support your Our easy-to-use, point andin click online parts system real-time parts inventories North America as well asYou factory inventory, electrical drawings, hydraulic Baumann sideloader.

Machine specific schematics, see exactly whatyou the need factory sees as wesupport are the your only provides everything to properly as factoryparts inventory, electrical drawings, hydraulic diagrams and printable manuals. real-time inventories in North America as well North American partsMachine source and new schematics, machine source Baumann sideloader. specific diagrams and printable manuals. as factory inventory, electrical drawings, hydraulic You see exactly what the factory sees as we are as thewell only affiliated with Baumann real-time partsthe inventories inFactory.

North America diagrams and printable manuals.

You see exactly what the factory sees as we are the only North American parts source and new machine source as factory inventory, electrical drawings, hydraulic North parts and new machine You seeAmerican exactly what thesource factory sees as we are thesource only affiliated with Baumann Factory. diagrams andthe printable manuals. affiliated with the Baumann Factory.

North American parts source and new machine source You see exactly whatat:the factory sees asor weemail are thehim onlyat: Call Danny today 855-334-2909 affiliated with the Baumann Factory.

North American parts source and new machine source parts@cavaionbaumannusa.com and start getting the affiliated with Baumann Factory.

Call Danny today at:Baumann 855-334-2909 at: full support ofthethe factoryoronemail everyhim order!

Call Danny today at: 855-334-2909 email himthe at: parts@cavaionbaumannusa.com and or start getting parts@cavaionbaumannusa.com and start getting the full support of theat: Baumann factoryoronemail everyhim order!

Call Danny today 855-334-2909 at:

full support of the Baumann factory on every order! parts@cavaionbaumannusa.com and start getting the Call Danny today at: 855-334-2909 or email him at: full support of the Baumann factory on every order! parts@cavaionbaumannusa.com and start getting the full support of the Baumann factory on every order!

EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR

For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com 11/15/12 For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com

MHWholesalerParts11.14.indd 1

9:56 A

For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com

HWholesalerParts11.14.indd 1

11/15/12 9:56 AM

11/15/12 For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com

MHWholesalerParts11.14.indd 1

HWholesalerParts11.14.indd 1

9:56 A

11/15/12 9:56 AM

Take the pain out of YOUR supply chain. Join the Rhino Team!

Rhino Rubber, LLC is a global distribution company that provides quality industrial tire products and services.

We are looking for dealers and distributors to be a part of the Rhino team that represents “Excellence in Service” with a commitment to the principles of continuous improvement, quality and competitive products. Our team will take the “pain” out of the supply chain process.

Join the Rhino Team.

Contact us today to become a Rhino dealer or distributor. Move it exclusively…Move it on Rhino.

Easy to Find...Tough to Beat.

Warehouse: 234-678 -7863 • Toll Free: 877-744-6603 Fax: 888-480-8611 • www.rhinorubber.net Rhino Rubber Warehouse • 1075 Jenkins Blvd • Akron, OH 44306

Polyurethane and Rubber

Load Wheels & Tires for all applications

Maximized Performance...

Covered By Our Perfection Performance Guarantee

999 Wells Street Lake Geneva, WI 53147 PH: 888-734-7687 FX: 262-348-5570 www.stellana.com/us

July 2014 • Vol. 35 No. 7

Cover Story

14

Human Element Herb Greenberg, of Caliper Corp.

Will those crucial two minutes change you?

Customer

Service

16 20

Sales Trends

Dave Kahle

Tackling tough sales challenges

Your Business Clete Campbell Thompson and Johnson Equipment Co. celebrates 60 years

Industry News 22 Nuts & Bolts

Create a “Customer for Life” culture

6

John Walker

Columns 10

Bottom Line Garry Bartecki Focus on profit

28 Shifting Gears

Reader Resources 34 Classified

39 New Products

36 Source Directory

52 Advertiser’s Index

In the next issue ...

10 tips to becoming a better manager

Dean Millius General Manager/Publisher dmillius@MHWmag.com Alva Coffman Account Executive acoffman@MHWmag.com Kathy Regan Editor editorial@MHWmag.com Hobie Wood Production Manager hwood@MHWmag.com Valerie Vorwald Graphic Designer art@MHWmag.com Material Handling Wholesaler: (ISSN # 2155-3467) is published monthly for new and used equipment dealers, equipment manufacturers, manufacturer’s reps, parts suppliers, and service facilities serving the material handling industry. Editorial opinions expressed herein are the author’s and do not necessarily reflect the opinions of Material Handling Wholesaler. All material contained herein is protected by copyright laws and owned by Specialty Publications International Inc.

ADVERTISING CALL 877.638.6190 Email: dmillius@MHWmag.com • acoffman@MHWmag.com Material Handling Wholesaler reserves the right to reject or cancel any advertising for any reason, at any time. Advertisements that simulate Material Handling Wholesaler editorial matter in appearance or style or that are not immediately identifiable as advertisements are not acceptable.

SUBSCRIPTIONS: Third class subscriptions are free to qualified firms. First class: $89.95 per year. Foreign First Class: $415 Surface: $310 per year. Mexico and Canada Surface $145 Airmail $175.

Single copies: $10.00 each.

SUBSCRIBE ONLINE AT:

www.MHWmag.com Material Handling Wholesaler, P. O. Box 725, Dubuque, IA 52004-0725 Toll-free: 877.638.6190 Phone:563.557.4495 Fax: 563.557.4499

Visit us Member of

MOTOR TECH, INC. Specialists In Remanufactured Lift Truck Motors & Parts • • • •

Large Inventory 24 Hour Turn Around Competitive Price Same Day Shipment on Stock Motors • Six Month or 750 Hrs Warranty • We are now rebuilding Raymond gear boxes.

Call for price and availability OLLAR $ $ TOP D Model te a L r Fo ores Motor C

MOTOR TECH, INC. 419 Interstate Rd, Addison, Il 60101

800-253-3062

Fax 630-543-1972

Now Accepting Visa & Mastercard

www.MHWmag.com

July 2014

5

Cover Story John Walker

CREATE A “CUSTOMER FOR LIFE”

Customer

Service

CULTURE Over the past four months we have seen two important quotations by senior executives in the equipment business. They state that the equipment dealer’s loyalty is earned by the dealer and not necessarily by the brand name. It was Bill Ratliff who first proclaimed this, followed recently by Gene Embury of Kubota who commented, “Dealership brand will take on greater importance than the manufacturer’s brand.” Embury went on to say, “Customers are sophisticated enough to differentiate between a dealership that just happens to be close by and one that has superior knowledge and skills, and provides the equipment and services he needs.”

Are manufacturers softening their thinking that the best and only way to measure their dealers is via market share performance?

It was Herb Kelleher of Southwest Airlines, a business founder, who seeks increased customer service and customer satisfaction who says, “Market share has nothing to do with profitability.

Market share says we just want to be big and that we don’t care whether we make money doing it!” It is a shame that American Airlines took too long to discover this fact. It was recently published that last year South West Airlines had the lowest number of customer complaints of any US airline and they still maintain a high level of profitability.

As we have told so many equipment dealers over these many years, market share is earned over a period of time and it cannot be earned by consistently being the low priced bidder. Market share can be earned by providing the customer with service before, during and after the sale of the equipment at a fair and reasonable price.

As long as I have been in the consulting business I have read, talked and listened to the experts tell the business world how much it costs to lose a customer who has been with the dealership for years because of indifference or a non-caring attitude. It is amazing after all these years how very few equipment dealers listen to these basic facts, and the many that do, go to the bank with a smile on their faces.

Customer satisfaction is an absolute necessity in any and all equipment dealerships. Customer satisfaction is what draws the customer back time and time again to buy from a particular dealership. Customer satisfaction should not be confused with

6

www.MHWmag.com

July 2014

customer good will. It is important to note that there is a fine line between good will and customer satisfaction. Good will does not always provide customer satisfaction. When you undervalue what you charge your customers (cut your price) you also undervalue what you do for your customers. When you overvalue what you pay your customer for a trade-in in order to hold market share, you reduce your business profitability. If you believe your price is right, sell it. If you believe your price is right, stick to it. It is difficult, if not impossible to remain in business if you cannot remain profitable.

The term, customer satisfaction, has been talked about for years. According to Tom Peters, it is an over worked term that should be replaced by the phrase “Customer Delight!” I just might agree with Peter’s description. I might go a step further and state that we really want to “WOW” a customer with our full line of service and caring personnel.

Many times we believe that equipment dealers and their personnel confuse the term customer satisfaction with customer good will. Once customer good will or giveaways begin it is difficult to stop and the customer begins to take good will for granted. The dealers lose out financially in the long run.

Customer satisfaction is how the customers view their relationship with the equipment dealer. It is what makes the customer come back time and time again for the dealer’s services.

Customer satisfaction is a genuine feeling that the dealer cares after the sale has been made. Customer satisfaction is a caring attitude expressed by the dealership and all the dealership’s personnel towards the customer.

Customer retention is earned through customer satisfaction. It has been said that equipment dealers spend six times the amount of money to capture a new customer versus what they spend in keeping that same customer. Is the equipment dealer’s emphasis misplaced? In today’s marketplace customer retention means financial success for the equipment dealer. Losing a customer costs five times the annual value of that customer’s account to the equipment dealer. Customer retention is greatly determined by how you satisfy the customer’s needs after the sale.

There’s More To An EPS Reman Engine Than Meets The Eye. With EPS, you get the complete package.

One year warranty that we stand behind

Solid reputation in the industry for quality and integrity

Convenient, round trip freight, including prepaid, discounted outbound and return shipping

Knowledgeable application experts who can help you

Outstanding quality control – we do everything in-house

Large inventory of engines in stock ready to ship

Most major brands of remanufactured engines in stock including CAT, Chrysler, Continental, Cummins (B & C series), Deutz, Ford, GM, Hercules, Kubota, Mazda, Mitsubishi, Nissan, Perkins, Toyota, Waukesha and Yanmar. Factory-authorized remanufacturer for Bosch, Delphi, Denso, Stanadyne and Zexel fuel systems.

When it comes to remanufactured engines and parts, sometimes what you don’t see is just as important as what you do. At EPS, we’re absolutely committed to delivering the best quality reman engines and parts available anywhere. At the same time, we also want to make it easy for you to get what you need as quickly as possible, so you can get back to work. That’s why we provide so many “extras” that are all part of the deal when you do business with us.

³ More than 500 remanufactured engines in stock, ready to ship. ³ A wide array of reman parts, pumps and injectors, and overhaul kits. ³ More than 35 years in business – one of the industry’s oldest, largest and most reliable suppliers. Call us for expert advice!

Call 1-800-374-7522

Cores Wanted

enginepowersource.com www.MHWmag.com

July 2014

7

Cover Story Every year, without question, some manufacturer or some association goes into the market to survey why customers buy from one supplier versus another. Every year the answer for the equipment dealer comes back the same. Despite all the monies spent on these surveys, manufacturers and dealers alike pay little attention to the results. Results indicate that the customer comes back to the dealership because of: parts availability and good service response time; the end result being a limited amount of unscheduled down-time for customers!

Encourage customers to return to your dealership by treating them the way they like to be treated and by providing the services you would expect as a customer As we have written several times during the past several months, full service is the real product a dealer has to sell to his customers. A customer can ill afford down time when his product line is running off the product line waiting for a failed lift truck to move his product to the waiting trucks for “just in time delivery” to his customer. A farmer cannot wait for his tractor to be fixed when it is time to plow the field for spring planting. A street cleaner cannot wait for the sweeper to be fixed when he has streets to sweep. A greens keeper cannot wait to have his mower repaired because the tournament starts tomorrow ... customers loose time and money when their equipment fails to operate and perform the function for which it was purchased.

World class dealers are always there for their customers when they require service. Fortunately, we are seeing numerous manufacturers beginning to recognize this fact and encouraging their dealer body to pay particular attention to their customers’ product support requirements.

NOW THERE ARE

Here is yet another piece of sage advice made years ago by a gentleman extremely familiar with equipment dealerships – Stewart MacKay of MacKay, Inc. It states, “The dealership that markets its’ service business is the dealership that is guaranteed the parts business, many times with uncontested pricing.” This point alone should make many manufacturers happy, because the numbers we are hearing from our clients and many dealers are that parts sales increase from 20% to 25% when the customer uses the dealerships’ services.

Customer satisfaction eliminates, or at best lessens buyer’s remorse. As we wrote in an article two months ago, buyer’s remorse is when customers who have recently purchased equipment from your dealership begin to question whether or not they made the right decision in purchasing from your dealership.

They begin to wonder whether or not you will be there for them after the sale when they truly require your service. This requires the dealership’s development of a truly strong “Customer for Life Culture” and is discussed in many of our previous articles under the title: Enhancing The Customer’s Buying Experience!

Our readers’ requests for our “Specials” on specific manuals continue to be high, particularly when the concern for customer satisfaction is high on their list of priorities. We therefore continue offering our manual entitled: Customer Satisfaction for the special price of $16.99. This manual will be emailed and invoiced to you via email and there will be no handling charges or mailing charges. You only pay the invoice after you are satisfied with the product. If you are not satisfied, toss the manual and the invoice, no explanation is necessary. Please include in your email: 1) your mailing address and 2) major product lines handled by your dealership.

REMEMBER: View the way your customers would like to be treated by the way you expect to be treated when you are a customer!

John R. Walker is president of Aftermarket Services Consulting Co. Inc. E-mail editorial@mhwmag.com to contact John.

FOR UNTRAINED LIFT TRUCK OPERATORS

REDUCED DISTRIBUTOR PRICING CONFIDENTIAL DISTRIBUTOR PRICING

CONFIDENTIAL DISTRIBUTOR PRICING English Kit OR Spanish Kit $149.00 ($299.00 retail) / Spanish Combo Kit $249.00 ($399.00 retail) KitEnglish OR Spanish Kit $149.00* ($299.00 Additional Operator Handbooks, Authorization Cards, Certificates $49.00/pkg ($49.00 retail)

English retail) (25 per package) English - Kit Spanish - OR English/Spanish Combo English / Spanish Combo $249.00* ($399.00 retail) AVAILABLE Additional *DVD Operator Handbooks, Authorization Cards $49.00/pkg ($49.00 retail) Certificates (25 per package) English - Spanish - OR English/Spanish Combo Plus Shipping and Handling

These COMPLETE 2-Hour OSHA Compliant Training Kits Include: *Distributor pricing applies to qualifi ed forklift dealers and large quantity discounts • Instructors Training Manual • Reproducible Forms: • Posters (2) “10 Forklift Safety Rules” • Video-Interactive (VHS or DVD)

✓ Class Roster

• Decal (1) “10 Forklift Safety Rules”

• Operator Handbooks (25)

✓ Written and Driving Test

• OSHA Regulation 29CFR1910.178

31 Day Inspection Form • Safe Fuel / Battery Handling These✓ COMPLETE 2-Hour • Forklift Safety NEWS® Publication OSHA Compliant Training Kits Include:

• Authorization Cards (25) • Certificates (25)

• Instructors Training Manual • Video-Interactive DVD • Operator Handbook (25) • Authorization Cards (25) • Certificates (25) • Posters (2) “10 Forklift Safety Rules”

• Reproducible Forms: ✓ Class Roster ✓ Written and Driving Test ✓ 31 Day Inspection Form

• Decal (1) “10 Forklift Safety Rules”

• OSHA Regulation 29CFR1910.178 • Safe Fuel / Battery Handling • Forklift Safety NEWS® Publication

The Nation’s Leader in Forklift Operator Training

(800) 494-3225

WWW.FORKLIFTSAFETY .COM

8

www.MHWmag.com

July 2014

Be apart of the Black Book!

Your material handling tool for industry contacts.

Fill out and send back the form located on page 51.

Deadline is JUNE 23!

For more information and advertising opportunities contact Alva or Dean today!

sales@MHWmag.com • 877.638.6190

www.MHWmag.com

July 2014

9

Bottom Line Garry Bartecki

Focus on profit The more people I talk to in every type of dealer/distribution business believe the distribution model is ripe for major changes.

And as you probably suspect I agree with them. Companies still need the products we sell but what they really need is equipment utilization using a fleet of equipment optimized for their needs.

It’s hard to disagree with that premise.

With this premise in mind I was scanning my latest issue of Forbes and came across their comments regarding AmazonSupply (AS). In case you didn’t see the article it will be in your best interest to read it because whether you believe it or not AS is going to impact your business.

I couldn’t leave this alone and pulled up the AS site and all I could say is Holy _ _ _ _ ! It took me 15 minutes to quickly scroll through the product offering on the AS site. ...all with the great Amazon service, delivery etc.

I then went to look for material handling equipment but didn’t find much ... but I did find a forklift section. Bottom line is some OEM’s are going to list their units on AS along with parts and accessories you normally sell as part of your product support efforts. Maybe not everything you sell but a good portion of what you carry would be reasonable to assume.

The gist of the article was that AS cannot compete with the big boys but can certainly compete with the rest of the distribution channel. This will be especially true for the “general

line” secondary brands and those manufacturing and selling generic parts. In the end, every privately owned company in the dealer business will be impacted by AS one way or another.

I can personally relate to this topic because my wife worked her butt off to build a children’s clothing store in a small resort town in Wisconsin but fell on her sword after the town council allowed Walmart to open a store on the outside of town. You know the story, they promise not to harm local merchants but put most out of business in 12-18 months. In my wife’s case she went out to find unique medium prices children’s wear and did a lot with the residents in terms of fashion shows etc. It was working. But after Walmart got going they set up racks and racks of children’s clothing and before long business slipped and slipped until we had to close the doors and the town winds up with an empty store and building.

Now we all know Amazon does a heck of a job managing your data, keeping a history of what you buy, contacting you with deals and reminders of what you bought in the past. Can a local dealer compete with AS’s computers and thousands of marketing and programmer personnel and pricing. Kind of doubt it.

Now I can see OEM’s selling direct and compensating the dealer in some way to make it work. It has been discussed before and will continue to be discussed in the future. AS only makes selling direct more feasible.

Not Just Controls...

We’ve got you covered for remanufactured joysticks, dash displays, battery chargers and more!

FS F SIP 10

www.MHWmag.com

Flight Systems Industrial Products 800-333-1194 • www.fsip.biz

July 2014

powRparts.com THE MOTIVE POWER ONLINE STORE

Stocking distributor for all major motive parts and accessory manufacturers • Set-up a user account online at www.powRparts.com • Once registered, send an email to sales@powRparts.com giving us your user name and your request for a wholesale account.

• Upon receipt, we will set your account to wholesale status. This will entitle you to discounts of 15% to 35% off of our online prices whenever you log in.

0 ea!

Only $.5

Flip Top Vent Cap

• • • • • • • • • • • •

Watering guns Deionizers Single Point Watering Charger repair parts Battery Cables Vent Caps Watering Carts Battery Connectors Battery room supplies Spill products AC & DC fuses Tools for battery repair

4.00

Only $6

• • • •

Safety items Battery cleaning supplies Charger cables & lugs Replacement cells

888-547-2115

It’s what’s inside that counts. www.tvh.com | www.irmn.com | (800) 255-4109

www.MHWmag.com

July 2014

11

Bottom Line

The Ecopoint charger from Ecotec is a full featured industrial battery charger available in 2 models for 8 hr. and 10 hr. recharge. The standard ECO-250 control offers data management normally found only in much more expensive chargers.

For pallet jacks, consider the fully automatic STC taper charger.

Plugs into any 120V outlet for convenience and portability.

For the ultimate in efficiency and flexibility, consider the Access high frequency charger. Models are available for both conventional and opportunity charging.

BUT THERE IS ONE THING THEY NEED FROM US AND WILL CONTINUE TO NEED FROM US ... AND THAT IS SERVICE! NO DOUBT ABOUT IT! In addition customers will need fleet management to maximize their ROI on the equipment investment.

If I am not mistaken John Walker is writing the cover story for this month’s issue of MHW. If that is correct make sure to listen to what he has to say about product support and the importance of product support to your business. John knows how to set up and manage a product support program using product support sales personnel. If any of the AS threat is real, and I believe it is, your product support team of techs will wind up being the cornerstone of your operation; your main profit generator and means to customer relationships.

After you do your homework regarding AS, I would like to hear from you on where you see AS going as far as the material handling business in concerned. Give me a call or send an e mail. I welcome the comments.

Garry Bartecki is a CPA MBA with GB Financial Services LLC. E-mail editorial@mhwmag.com to contact Garry.

ECOTEC Ltd. LLC 262 Fox Dr. • Piqua, OH 45356 P: 937.606.2793 • F: 937.606.2026 www.ecotecbatcharger.com

More Bottom Line articles on www.MHWmag.com

Connell Equipment Leasing Company 200 Connell Drive, Berkeley Heights, NJ 07922

A Division of Connell Finance Company, Inc.

FORKLIFTS FOR SALE 2007 TOyOTA 7FdU80 17,500 lb. cap, 122”/121” std.

30,000 lb. cap, 143”/132” 140D Revolving Fork Clamp, std. fork positioner, 60” forks 72” forks

2010 TAyLOR Tx-300S

2009 hOIST FKS 20 2008 CATERpILLAR C6500 6,500 lb. cap, 84”/185” triple 40,000 lb. cap, 109”/103” FFL 45E Push/Pull SS/FP, 60” forks

2006 jLg 400S

2008 yALE gC70Vx

2004 TOyOTA 7FgCU25

500 lb. cap, 40’ straight boom 8’ platform, dual fuel

7,000 lb. cap, 87”/187” tri paper roll clamp

5,000 lb. cap, 77”/171” FSV S/S, 42” forks

2008 TOyOTA 7FdAU50

2010 NISSAN CF60Lp

11,000 lb. cap, 96”/121” std.

SS/FP, 60” forks

6,000 lb. cap, 90”/146” std.

S/S, 48” forks

2007 bROdERSON RT-300-2C 30,000 lb. cap, Rough Terrain Crane 4-section boom, diesel powered

2008 CATERpILLAR EC5000-AC 5,000 lb. cap, 83”/188” tri SS/FP, 48” forks, battery incl.

2008 TOyOTA 7FdKU40

2010 dOOSAN d70S

2010 LINdE h30T

9,000 lb. cap, 81”/120” std. FP, 60” forks

15,000 lb. cap, 152”/217” std. SS, 44” forks

6,000 lb. cap, 88”/124” std. mast SS, 36” forks

Visit Our NEW Website To See All Of Our Inventory:

www.

UsedForkTrucks .com

908-673-3700 ext.317 Fax: 908-673-3800 lalevee@connellco.com 12

www.MHWmag.com

July 2014

The Toughest Carts on the Planet.

Specializing in Exotic Customs.

Finally, 30 tons of load capacity with real flare. Introducing custom trucks from Hamilton. They thrive under unconventional pressure. From oversized trucks that haul submarine propellers and airplane wings, to smaller rigs for toting race car engines. Red-hot trim optional. See our custom trucks at CartsAndTrailers.com.

Š 201 3 Ham i l to n Ca ste r & MFG. Co.

www.MHWmag.com

July 2014

13

Human Element Herb Greenberg, Caliper Corp.

Will those crucial two minutes change you?

Leaders, as well as everyone else on their team, are born with inherent personality traits that dictate how they are likely to respond in various situations. Personality traits, in and of themselves, are ingrained into who we are – but from our personality traits, behaviors are manifested, which is what our team, the people around us, and our customers see during daily interactions. In addition, our behaviors are altered by our experiences – whether they are work-related or personal. Those pivotal experiences are the ones that either help leaders grow and become more authentic, or hold them back and shut down.

Nick Craig, the president of the Authentic Leadership Institute and co-author of the book Finding Your True North calls these moments in leaders’ lives crucible moments.

“We all have these highs and lows in our life,” says Nick Craig. “What we’ve seen is that the highs in our life have to do with a previous time in which we’ve been tested. So when the moment comes and we have to deliver, it’s because we have been here before and survived it. Thus, we are able to step up our game. So at times, a transformation occurs between who we think we are before the experience, and then how we see ourselves after the experience.”

COMBILIFT C10000L 2008, MAST 117/159, 10,000 LB CAP, LPG, W/ FKS, PNEU TIRES, OHG, FK POSITIONER, 138” WIDE CARRIAGE, 7732 HRS.

CAT DP150

TAYLOR T160

HYSTER H210XL

A great example of this occurred with Captain Chesley “Sully” Sullenberger, the pilot of US Airways flight 1549 out of New York’s LaGuardia airport making his emergency landing in the Hudson after geese flew into the plane’s engines. As the plane descended, air traffic controllers offered advice that was conflicting, confusing and – ultimately – meaningless.

Staying focused and calm, Sully masterfully landed the plane in the river. Then, as the plane was sinking, he walked back and forth, then back and forth again, making sure there was nobody left on board. It all happened in a matter of two minutes.

In those two minutes, Sully was able to summon his inner strengths, his courage and his confidence to land the plane despite what was going on around him. Sully still remains the modest, confident pilot he once was – but the experience changed him. It changed the way he looked at things…and himself.

Through crucible experiences, behaviors and views that one has of themselves can drastically change. A negative experience could cause one to pick themselves up and brush themselves off to be better than they were before. Others might break down as a result and take three steps back. But hardwiring comes into play during crucible experiences – ultimately leaders need to understand what it was that got them through that experience.

HYSTER H210XL

(2 UNITS) 1981, MAST 15’ FT, 1994, MAST 131/147, 16,000 LB CAP, DSL, 1998, MAST 149/183 WIDE 21,000 LB CAP, DSL, P/S, P/S, 60” FKS, PNEU VIEW, 21,000 LB CAP, PERKINS S/S, FK POSITIONER, CAB, TIRES, CAB, S/S, NO NO SMOKE, VERY CLEAN DSL, MONO P/S, S/S, FK SMOKE, 4 WHEEL DRIVE, POSITIONER, 96” FKS, CAB, NO UNIT. ARTICULATING FKLIFT. SMOKE, GOOD TRUCKS.

LINDE H150D

LINDE H150D

2006, MAST 147/157, 33,000 2004, MAST 168/197, LB CAP, DSL, P/S, 92” FKS, 33,000 LB CAP @ 24” PNEU TIRES, OHG, S/S, FK LOAD CENTER, PERKINS POSITIONER, NO SMOKE, DSL, P/S, 72” FKS, PNEU PAINTED, STRONG TRUCK. TIRES, CAB, S/S, FK POSITIONER, GOOD TRUCK.

CLARK C500Y350D

HOIST F220

CAT DP115

TAYLOR THD300

2006, MAST 111/126, 22,000 LB CAP @ 24” LOAD CENTER, LPG, MONO, 84” FKS, SOLID TIRES, OHG, S/S, FK POSITIONER, 4 WAYS.

1997, MAST 152/178 WIDE VIEW, 25,000 LB CAP, DSL, P/S, 94” FKS, PNEU TIRES, CAB, S/S, NO SMOKE, 80% TIRES, PAINTED, 8930 HRS.

2000, MAST 186/216, 30,000 LB CAP, LPG, AUTO, 96” FKS, PNEU TIRES, S/S, FK POSITIONER, NO SMOKE.

TAYLOR THD250

TOYOTA 8FDU25

1997, MAST 174/218, 33,000 1998, MAST 147/180 2002, MAST 194/240, LB CAP @ 24” LOAD CENTER, WIDE VIEW, 35,000 LB 25,000 LB CAP, DSL, P/S, DSL, 3 SPEED, 96” FKS, CAP @ 24” LOAD CENTER, 90” FKS, PNEU TIRES, PNEU TIRES, CAB W/AIR, NO CUMMINS DSL, 3 SPEED, CAB, S/S, FK POSITIONER, SMOKE, S/S, FK POSITIONER, 96” FKS, PNEU TIRES, CAB, NO SMOKE. VERY STRONG TRUCK. S/S, REBUILT STEER AXLE, GOOD STRONG TRUCK.

TAYLOR TY620L

2007, MAST 84/240 1978, MAST 160/132, 62,000 QUAD, 5,000 LB CAP, LB CAP, DSL, P/S, 72” FKS, DSL, AUTO, PNEU TIRES, PNEU TIRES, CAB, 3RD OHG, S/S. VALVE, NO SMOKE, W/COIL RAM, STRONG TRUCK

1-800-960-TRAN (NC) or 1-800-961-TRAN (SC) Contact Harry, Brian, James or Marc

Charlotte, NC PHONE (704) 882-3979 FAX (704) 882-4215

Contact Bill or Ryan

Hardeeville, SC PHONE (843) 784-7844 FAX (843) 784-7832

EMAIL: forklift@trans-american.com | www.trans-american.com

Si Necesita Asistencia En Espanol Contacte A Heidy Rivas For Our Rental Units Visit Our Website: WWW.BIGFORKLIFTRENTALS.COM

14

www.MHWmag.com

July 2014

TRANS

AMERICAN

Human Element Was it their risk taking orientation? Their aggressiveness? Their inner confidence? What kept working when everything stopped working? Hardwired traits can push leaders through difficult experiences – which ultimately do not change. However, the experience itself, could change the leader’s behavior after the fact.

Many times during a stressful or difficult situation, leaders could behave a certain way, and then they apologize and say, “I’m sorry I wasn’t myself.” But the realization is that they really are being more themselves at that time than any other time.

It is up to leadership to translate their personality hardwiring into a suitable behavior for every situation. How will leaders decide to move forward after a pivotal experience? How will their ingrained assertiveness, aggressiveness, and confidence develop after those crucial two minutes? To outsiders, it can seem that a person drastically changes after a crisis – either for the better or for the worse – but the opposite is the case.

Hardwired traits remain, but it’s how leaders decide to translate that to the world around them is what changes.

INNOVATIVE PRODUCTS FROM AKRO-MILS

About Caliper - For nearly half a century, Caliper has been helping companies achieve peak performance by advising them on hiring the right people, managing individuals most effectively and developing productive teams. The accuracy, objectivity and depth of our consulting approach enable us to provide solutions that work for over 25,000 companies. To find out more about how Caliper can help you identify and develop people who can lead your organization to peak performance, please visit us at www.calipercorp.com or call us at 609-524-1200.

Email editorial@mhwmag.com to contact Herb.

Multi-Load Tote

Serving professionals in the

ShelfMax8™

WHOLESALE MATERIAL HANDLING INDUSTRY

FREE SUBSCRIPTION 3 EASY METHODS TO SIGN UP!

• Scan the code • E-mail circulation@MHWmag.com • Call 877-638-6190

www.MHWmag.com

18˝ Louvered Rack with AkroBins® Akro-Tilt Trucks with Forklift Channels

THE AKRO-MILS ADVANTAGE Discover how Akro-Mils’ innovative new products — Multi-Load Tote, ShelfMax8, Akro-Tilt Trucks and 18˝ Louvered Rivet Rack — can add efficiency to your material handling application. Call us at 800.253.2467 or visit us at akro-mils.com.

Follow Us

E-mail circulation@MHWmag.com to report name/title change, moving, damaged/missing copies, or to cancel your subscription.

©2014 Akro-Mils/Myers Industries, Inc. #AKM401

www.MHWmag.com

July 2014

15

Sales Trends Dave Kahle

Tackling tough sales challenges hat do we do when a customer wants to spread the business Q W between several vendors, even though I know we can provide better service?

A

I f you are looking for a short, easy solution, there isn’t any.

The solution to this, like so many sales problems, is a matter of a long-term, consistent approach on your part. There is probably nothing you can say or do, in the short term that will impact this.

Clearly, spreading the business around between several vendors is the customer’s philosophical approach to purchasing.

He/she probably has arrived at this approach through some combination of personal experience and/or executive direction.

The customer holds this position because at some time he thought it was the best approach for his business.

Here’s a pretty effective rule for sales strategy: When your customer voices a firmly held position, do not attack that position.

You’ll just harden their positions and make life difficult for yourself. Instead, go around that position.

In other words, retreat a bit, change the subject and look for an opportunity on the specific, rather than the general, level.

Leave the philosophical approach unaddressed. Instead, show him why, in one specific opportunity after another, you are the best

choice. Do that over and over again, and, hopefully, he’ll discover himself buying more from you than your competitors. He’ll never have to publicly change his position; he’ll just find himself acting differently.

That’s the most effective approach. But, that isn’t the only strategy. You may, for example, take a bit of a round-about approach to the issue. Realize that you have to influence the customer to change his opinion, to change his beliefs, and instead to believe that doing more of his purchasing from one vendor (you) is a better idea. Put yourself in the customer’s shoes. If you were him, what would convince you to change your beliefs?

It’s probably less what you say, and more what you (and your company) do and who you (and your company) are, over time, that will have the greatest impact.

Start by digging into the customer’s head. What is more important to him when it comes to making a decision: price, quality, service, ease of doing business, etc.?

One way to do that is to have a discussion with him on the reasons he chose you as a vendor in the first place. What does he see in you and your company that is positive? Why is he doing any business with you? (This, by the way, is an eye-opening question to ask of all of your customers.)

ClearCap Covers Every lift should be equipped!

ClearCap Forklift Forklift Covers Every lift should be equipped!

TM

TM

Keeps seat dry!

Keeps seat dry!

A Clear Solution to a Common Problem A Clear Solution to a Common Problem

TM

Avoid OSHA fines!

Avoid OSHA fines!

TM

• Made of rigid, high impact, non-yellowing • polycarbonate Made of rigid, plastic high impact, non-yellowing polycarbonate plastic • Reasonably priced protection from rain, snow, & sun priced protection from rain, snow, • dust Reasonably dust &sizes sun available to fit various trucks, • Many clearsizes & tinted versions • in Many available to fit various trucks, in clear & tinted versions

OSHA standard 1917.43 (e) (1) (ii) clearly states, “Overhead guards shall not obstruct the operator’s view.”

OSHA standard 1917.43 (e) (1) (ii) clearly states, “Overhead guards shall not obstruct the operator’s view.”

Call toll-free Wy’East Products 1-888-401-5500 or visit www.clearcap.com Call toll-free Wy’East Products 1-888-401-5500 or visit www.clearcap.com

TM

TM

16

www.MHWmag.com

July 2014

We’re Hiring!

7FGCU70 15,500lb. capacity, LPG, 219 3 stage mast, 89” side shifting fork positioner, 48” gypsum forks, 4 way hydraulics 5 in stock!

SST is proud to be a part of Toyota’s ‘Giving Veteran’s a Lift!’ program!

Thank you to all members of our armed services!

7FDU80 10,500lb. Capacity, diesel, 180 2 stage mast, solid pneumatic tires, back up alarm, strobe light, 76” side shifter cab not included

7FGCU60 LPG, 188 3 stage mast, 4 way hydraulics. Long Reach Paper Roll Clamp—24”-60” opening, EZ pedal, rear combination lights, back up alarm, strobe light, non-marking tires. 2 available

Equipment Serial No.

Model

Description

1A226023 6A124980 7FBCU25-66264 7FBCU32-60520 1A267419 7HBW23-26466 7FBCU32-63177 7HBE30-31694 7FGCU70-61375 7FBCU32-62579 7FBCU32-62556 7FGCU45-64343 7FGCSU20-63651 7HBE30-31296 7FBEU15-18853 8FGCU32-12104 8FGCU32-12113 7FGCU45-70569 8FGU25-16025 A7FDKU40-70541 8FGU30-12572 7FGCU30-68671 7FGCU45-70569

RC3020-40 PE3520-60 7FBCU25 7FBCU32 RR5220-45 7HBW23 7FBCU30 7HBE30 7FGCU70 7FBCU30 7FBCU30 7FGCU45 7FGCSU20 7HBE30 7FBEU15 8FGCU32 8FGCU32 7FGCU35 8FGU25 7FDU35 8FGU30 7FGCU30 7FGCU35

281 RENT AS IS S/S CHASSIS ONLY INSP/3517 27X48 RENT AS IS CHASSIS ONLY INSP/2200 276Q RETAIL AS IS S/S CHASSIS ONLY 187 RENT A S/S CHASSIS DO NOT BUILD SEE FOLDER 210 RETAIL A S/S CHASSIS ONLY 27X36 RETAIL B CHASSIS ONLY PN 187 RENT A S/S CHASSIS ONLY BENT SEE FILE 27X48 RENT AS IS CHAS ONLY INSP/3828 219 RENT B SSFP 89” CARR INSP 187 RENT A S/S CHASSIS ONLY TN 187 RENT A S/S CHASSIS ONLY BUILT FORKLIFT-25 NORBORD 189 RENT B S/S 4 WAY HYD 27X48 RETAIL READY A CHASSIS ONY 240Q RETAIL B S/S TN PN CHASSIS ONLY 187 RETAIL A S/S TN PN 187 RETAIL A S/S TN PN 240Q RETAIL B BSC 189 RETAIL T2 S/S TN PN 179V RETAIL A 76”S/S DUAL DRIVE TN 147V RENT B 2 WAY NO HOSE INSP/3100 GASOLINE 198 RENT B S/S BUILT 240 QUAD BCS

7FGU60 13,500lb. capacity, LPG, 188 3 stage mast, 48” forks, side shifter, front combination lights, back up alarm, strobe light, dual drive, solid pneumatic tires. NEW! 2 IN-STOCK AND READY FOR IMMEDIATE DELIVERY! 115 S. 78th St. Tampa, FL 33619

11000 Palmbay Dr. Orlando, FL 32824

Year

Contact Ted Davenport

2000 1994 2006 2001 2003 2006 2007 2006 2007 2007 2007 2007 2002 2005 2008 2008 2008 2008 2008 2009 2008 2006 2008

800-226-2345 • TDavenport@SSTLift.com

5127 Recker Highway Winter Haven, FL 33880

560 Cynthia St. 1623 N Magnolia Ave. Jacksonville, FL 32254 Ocala, FL 34475

7565 Chattsworth Rd Midland, GA 31820

4700 Pio Nono Ave. Macon, GA 31206

www.MHWmag.com

1865 Business Parkway Valdosta, GA 31601

July 2014

17

Sales Trends Once you uncover your customer’s priorities, then you can work to fulfill his expectations in that regard. Over time, show him by your company’s performance and your attention, that your company gives him everything that he wants.

At some point, it will be helpful to have a discussion about doing more business with him. You can approach this in two ways: The general, philosophical approach or the more specific, opportunity focused approach.

By the general, philosophical approach, I mean that you address, head on, his philosophical position. Start with this question, which is, by the way, one of the all-time great sales questions: “What has to change for us to do more business here?” That should stimulate a conversation that can lead to you suggesting a change in his position. For some customers, this approach can be influential.

For most customers, however, the other strategy - specific opportunities as opposed to general philosophy -- will be more effective.

This is one of the most difficult sales situations for the sales person, because the customer’s deeply held values prevent you, at least in the short term, from increasing the business. Before you decide to spend the time and effort to try to change the situation, make a cold-hearted, rational decision about the likelihood of you being successful in this account. It may be that your time is better spent in other accounts.

One of the greatest aspects of the sales profession is that there is always another challenge out there. You don’t sell them all.

If you did, it would get boring, and the job would be done by someone with half of your ability. This is one of those challenges that may frustrate you for years. Take the long-term approach, and determine to eventually succeed.

Dave Kahle has trained tens of thousands of B2B salespeople, sales managers and business owners to be more effective in the 21st Century economy. He’s authored nine books, and presented in 47 states and seven countries. To access Dave’s training, insights and tools online, visit The Sales Resource Center. Visit www.davekahle.com to check out a seminar near you.

facebook.com/material.wholesaler ew a n of e r a ad tor We tribu ® thre dis ERT stem E-S al sy TIM new re

We make engines our business, see the difference

ENGINES. CYLINDER HEADS. PARTS.

GRINDSTAFF Engines Inc. engines

cylinder head with valves AVAILABLE NOW!

✓ Professional Staff ready to help answer questions, fast quoting service and the know-how to get the job done right the first time.

Mitsubishi – Models 4G54, 4G63, 4G64 Mazda – Model FE & F2 GM – Model 153 & 181 and 2.2 & 2.4 Nissan – H20-II, H25, Z24, K21, K25 and TB42 Toyota – 4Y Volkswagon – 1.9 Diesel

✓ Pre-arranged freight discounts.

many engines in stock for immediate shipping

✓ ALL engines are “hot run” tested assuring a quality product when it leaves our facility. ✓ Centrally located in the Midwest for convenient shipping.

Perkins • Continental • GMC • Cummins • Hercules/White • Chrysler • IHC • Waukesha • Mitsubishi • Peugeot • Nissan • Wisconsin • Toyota • Mazda • Ford • Allis-Chalmers

new • rebuilt • exchange

NEW & IN STOCK NOW! TB45 Nissan engine assemblies

1041 S. Vista Ave. • Independence, MO 64056 Call Rick or Dedee • Toll-Free: 800.896.7676 • Phone: 816.796.7676 Fax: 816. 796.6053 E-mail: rick@grindstaffengines.com • dedee@grindstaffengines.com

www.grindstaffengines.com 18

www.MHWmag.com

July 2014

PARTNER with AIT. Give Your Customers More Than They Expect.

Give Them AIT’s Quality and Your Service.

• REMAN TRANSMISSIONS • REMAN TORQUE CONVERTERS • TRANSMISSION REBUILD KITS • REMAN DRIVE AXLES

American Industrial Transmission Inc. 20395 Hannan Pkwy. Walton Hills, OH

• REMAN STEER AXLES

Fx 440-232-8142

www.aittransmission.com

sales@aittransmission.com

800-588-7515 www.MHWmag.com

July 2014

19

Your Business Clete Campbell

Thompson and Johnson Equipment Co. celebrates 60 years The New York material handling scene in 1954 was young and in need for both a supplier and provider for customers forklift needs. Enter an entrepreneurial company named Thompson and Johnson Equipment Co., Inc. Founded by Lawrence “Tommy” Thompson and George Johnson, they had a business theory they believed in and practiced daily: Take care of the customer and the employee. That was the only way they knew how and wanted to do business.

“George developed a culture that emphasized taking care of both the customers and employees to benefit everyone” says Thompson and Johnson’s President, David Schneckenburger.

The vision follows the simplest but truest of American business philosophies. Due to this philosophy, this continued family owned company is the go to forklift dealer in Upstate New York and is a major regional player.

T&J recorded $38 million dollars in revenue in 2013, a stunning 35 percent growth rate over its $28 million dollar year in 2010. The company’s mission statement remains clear, no matter how drastically the industry has changed since 1954. Their mission to “Provide leading products and services to ensure they deliver our promised performance” is reinforced by the T&J Stability Triangle which consists of a three-tier stakeholder emphasis on

THE FORKLIFT PRO Worldwide Wholesaler of Quality Lift Trucks

customer, employee, and company. Each stakeholder in the triangle must be considered in all decision making processes.

The attention to product performance detail and customer satisfaction is the main reason that T&J has one of the industry’s most envious consumer satisfaction rates. “We send out a personally signed survey to customers for all new and used powered equipment after it is delivered and for all major service repairs completed, and we receive over 95 percent positive/ satisfied comments. Any issues that develop are elevated quickly to ensure that we take care of our customers,” Schneckenburger said.

In the beginning, Tommy and George started small with the initial mission to become Syracuse’s top Clark dealer. It didn’t take long for the duo to learn the dealership business and how to provide exceptional customer service. They started by working with their customers they had already sold equipment to , but now were providing local parts, service and sales support as a dealer instead of those services being provided by the manufacturer. Their vision was to become the best Clark dealer possible.

From there, T&J developed its service repair department, jumping ahead of the industry and the times by building a large organization that included mechanics, welders, machinists, and engine motor and transmission rebuilding specialists. The company

Over 500 Forklifts available!

WE’RE NOT BROKERS, WE OWN ALL OUR INVENTORY!

96” forks will be installed.

9801 Industrial Drive • Pineville, NC 28134 800.272.0507 - ¡Se Habla Español!

CONTACT US BY EMAIL:

Ask About All Our Brands.

• Bill Zemak - bill@theforkliftpro.com • David Herrera - david@theforkliftpro.com • Seth Caldwell - seth@theforkliftpro.com • Tim Smith - tim@theforkliftpro.com • Vince Strum - vince@theforkliftpro.com • Terry Lee - terry@theforkliftpro.com

VIEW THE FULL INVENTORY AVAILABLE ONLINE!

THEFORKLIFTPRO.COM 20

www.MHWmag.com

July 2014

2009 Hyster H280HD Cummins Diesel -- no smoke • 159/183 Mast Excellent tires • 4 way with SS/fp

Your Business also embraced long term rental with full maintenance service, and was ready with the staff and repair facilities needed to perform quality repairs in a minimum amount of time. They controlled the repair process from start to finish to ensure quality and turnaround time.

Today, Thompson & Johnson is a highly respected dealer, representing Toyota and Crown, the top two domestic forklift manufacturers, and Bobcat, the leading manufacturer of compact construction equipment in the world. Complimenting those lines are Clark, Sellick and Hoist forklifts, Advance, and American Lincoln industrial floor sweepers and scrubbers, Cushman personnel and burden carriers, Hawker industrial batteries and chargers, Universal Horizontal Directional Drills and Bandit chippers and stump grinders.

The company will be celebrating its 60th anniversary with an anniversary publication and with a dinner dance for all employees and spouses. “We believe Tommy and George would be happy with our employees and customer retention and of course our overall growth, which is driven by our culture and highlighted by the T&J Stability Triangle,” Schneckenburger said.

Thompson & Johnson Equipment Co. already has a clear plan on where they want to be in its next 60 years. “We hope in 60 years to continue to be a family-owned business that treats its employees and customers with respect, while representing the top manufacturers in our chosen markets,” Schneckenburger said.

Clete Campbell is a freelance journalist with 16 years of daily newspaper experience. E-mail editorial@mhwmag.com to contact Clete.

Punch Up Your Storage Solutions

Rack Deck www.rackdeck.com

800.909.4937 Toll-Free Fax: 800.909.4938

Looking for equipment?

Material Handling Wholesaler is still the one people rely on for new products & industry news.

Available in: • Print • Digital • Newsletter editions Subscribe today to stay connected.

www.MHWmag.com • toll free: 877.638.6190 e-mail: circulation@MHWmag.com

www.MHWmag.com

July 2014

21

Nuts & Bolts Acquisitions, expansions & other business news

TAT and WIT pilot program to combat human trafficking

BTS releases March North American freight numbers

Truckers Against Trafficking (TAT) and Women in Trucking (WIT) are looking for 25 women drivers to participate in a threemonth pilot program handing out lip balm with a special message on them to girls and women who might be human trafficking victims. “We are excited to see our partnership with WIT move to the next level, and truly believe this campaign has great potential to reach victims with the help they so desperately need," says Kendis Paris, TAT executive director. Women, by virtue of their gender, often have greater opportunity to interact with and show compassion to minors and adult women (away from their pimps and without suspicion), who may be the victims of forced prostitution. This interaction may occur in public restrooms at truck stops or travel plazas, in a hotel/motel lobby, at a laundromat or even in a restaurant. That interaction, either via the message on the lip balm (if the girl is able to act on it) or the phone call a driver makes — if human trafficking is suspected — could directly lead to victim rescue. A similar program in Kentucky resulted in a spike of victim calls to the National Human Trafficking Resource Center.

U.S.-NAFTA trade totaled $101.5 billion in March 2014, the second highest amount on record, as four of five transportation modes – air, vessel, pipeline, and trucks – carried more U.S.-NAFTA trade than in March 2013, according to the TransBorder freight data released by the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS). The March 2014 trade total, a 6.2 percent increase from March 2013, was exceeded only by trade value in October 2013. U.S-NAFTA trade has increased from the same month of the previous year in eight of the last nine months, interrupted by a 0.2 percent decrease in January. The January decline reflected the severe weather in the northern states and along the U.S.-Canada border. www.rita.dot.gov

www.womenintrucking.org

SCAN THE CODE...

to view the latest news in acquisitions & expansions! www.MHWmag.com

Register today to become a buyer at www.usedequipmentplaza.com

Quality off-lease used equipment available online!

Purchase your used equipment from De Lage Landen – a leader in the financing industry.

SOL D!

 “Rental Ready” used equipment is immediately available.  Pictures and full inspection reports available for all units.  Quality used equipment* at auction prices.

*Caterpillar, Combilift, Doosan, Drexel, Hyster, Linde, Nissan, Taylor, Yale, and many more!

For questions regarding our used equipment and website contact: Paul Smyth | Tel: 1 800 767 5004 ext. 3496 | Fax: 610 386 5445 | Email: psmyth@leasedirect.com

22

www.MHWmag.com

July 2014

SMO offers print & online catalogs oca Visit our redesigned online catalog www.sm

talo

epr n i l n o / g.com

l a i r e t a Increase sales by offering more m

og

p g n i l hand

s t c u rod

Stay competitive and offer products your customers are looking for:

✓ Order the 500 page printed catalog with your custom imprinted cover.

✓ Customized online catalog site that will increase sales & profit.

✓ Buy direct for greater profit from

You infor r compan matio y n her e

over 130 manufacturers.

✓ Make a lasting impression on your customers.

New dealers — ask for your special offer

SMO C A T A L O G

800.262.4525 www.smocatalog.com smo@smocatalog.com

M A R K E T I N G

www.MHWmag.com

July 2014

23

Nuts & Bolts

Manufacturing technology orders rise in March March U.S. manufacturing technology orders totaled $492.78 million according to AMT - The Association For Manufacturing Technology. This total, as reported by companies participating in the USMTO program, was up 38.5% from February and up 2.9% when compared with the total of $479.04 million reported for March 2013. With a year-to-date total of $1,228.60 million, 2014 is up 0.9% compared with 2013. These numbers and all data in this report are based on the totals of actual data reported by companies participating in the USMTO program. “As these figures indicate, along with strong readings for the PMI, durable goods orders, and motor vehicle sales, manufacturing continues to be a leader in economic growth,” said Douglas K. Woods, AMT President. “It’s noteworthy that this was the strongest month for orders since September 2012, an IMTS month, though order delays caused by a harsh winter certainly interrupted the flow of business at the start of the year. As we head toward IMTS 2014, we expect continued expansion through the rest of this year and likely into 2015.” The United States Manufacturing Technology Orders (USMTO) report, compiled by the trade association representing the production and distribution of manufacturing technology, provides regional and national U.S. orders data of domestic and imported machine tools and related equipment.

Analysis of manufacturing technology orders provides a reliable leading economic indicator as manufacturing industries invest in capital metalworking equipment to increase capacity and improve productivity. www.amtonline.org

RFA recognized for commitment to first responders For the third consecutive year, the Renewable Fuels Association (RFA) has been presented the “TRANSCAER® National Achievement Award” for its dedication to TRANSCAER’s safety goals and its continuing education of first responders across the country. TRANSCAER is a national outreach effort focused on community preparation for possible hazardous materials accidents. Kristy Moore, RFA’s vice president of technical services, accepted the award on behalf of the RFA at the 27th Annual AAR/BOE Hazmat Seminar in Addison, Texas, stating, “The RFA always has and always will put safety front and center. Preparation is the key to effective emergency response. The RFA works hard to ensure these selfless men and women have the most up-to-date information to handle any hazmat scenario they encounter.” The RFA recently released an updated version of “The Training Guide to Ethanol Emergency Response.” The training guide was first developed in 2006 to give first responders, safety personnel, and hazmat teams information on how to properly respond to an ethanol-related emergency.

It has been distributed to more than 10,000 first responders and was converted into an Ethanol Safety Seminar. In 2010, RFA partnered with TRANSCAER® to conduct more than 100 Ethanol Safety Seminars in 21 states. Additional safety seminars will be announced in June. www.ethanolresponse.com

PARTS & ENGINE EXPERTS

NEW

NEW

2.4L

- In Stock NOW! - No Core Charge

3.0L

CALL TOLL FREE

888.331.5769

NEW

4.3L

- 2 Year Warranty - Save on Freight www.psiengines.com

24

www.MHWmag.com

July 2014

www.MHWmag.com

July 2014

25

Nuts & Bolts

Purolator president honored with Long Island Business News Outstanding CEO Award

Holland recognized as 2013 Best Transportation Supplier by Avery Dennison

Purolator International President John Costanzo has been named by Long Island Business News as one of the 2014 Outstanding CEO Award winners. Costanzo was honored for his direction and leadership, helping Purolator International grow its U.S. presence, introduce innovative new services, and achieve superior customer experience ratings. He will receive his award at Long Island Business News’ special gala dinner to be held on Thursday, May 15, 2014 at the Crest Hollow Country Club. Since joining Purolator International in 2001, Costanzo has successfully expanded its corporate footprint from three to 30 U.S. markets, opening 20 new markets since 2010. The company now has branch operations in Atlanta, Baltimore, Boston, Buffalo, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas/ Ft. Worth, Denver, Detroit, Houston, Indianapolis, Los Angeles, Miami, Milwaukee, Minneapolis, Nashville, Newark, New York, Philadelphia, Phoenix, Pittsburgh, Raleigh/Durham, Salt Lake City, San Diego, San Francisco, Seattle, and Saint Louis.

As a result of its 2010 market expansion, Purolator International has doubled its U.S. sales and increased profits over 30 percent, including the cost of investment in the expansion.

Holland has been recognized as the Best Transportation Supplier for performance in 2013 by Avery Dennison, a global leader in labeling and packaging supplies and solutions. The award was given as part of Avery Dennison's inaugural Supplier Symposium, held March 6, 2014 at the Cleveland Marriott Hotel in downtown Cleveland, Ohio. Holland was given top honors in the freight category with the first ever, Best Transportation Supplier award.

The award was given to "the transportation supplier who has maintained high delivery service and quality standards and has worked collaboratively with Avery Dennison to provide innovative solutions to network and delivery challenges." Over 200 professionals from more than 100 companies around the globe were in attendance to share ideas and learn about Avery Dennison innovations and planning. Following the symposium, a reception was held at the Rock and Roll Hall of Fame in Cleveland. At the reception, an awards ceremony was held where eight companies from a variety of industries were honored for superlative performances in 2013. www.hollandregional.com

www.purolatorinternational.com

For Quality and Fit, Buy OEM! OEM parts last longer and are guaranteed to keep your equipment running like new.

Taylor-Dunn carries the largest selection of OEM major manufacturers’ parts that are competitively priced and most will ship the same day.

Go to our website to find your local authorized dealer at www.taylor-dunn.com/dealers.aspx

26

www.MHWmag.com

July 2014

Reddaway area safety manager recognized Reddaway area safety manager, Frank Lococo, based in Orange, Calif., was presented with the California Trucking Association's 2013 Fleet Safety Professional of the Year award. This honor, sponsored by the California Trucking Association (CTA) Safety Department, is designed to recognize the truck fleet safety manager whose accomplishments are truly outstanding. The award promotes the highest standards on fleet safety programs as well as the qualifications and performance of safety professionals in the commercial vehicle transportation industry. The 2013 Fleet Safety Professional of the Year award was presented as part of the CTA's annual Fleet Safety Awards Banquet, held at the Sheraton Grand Hotel in Sacramento, Calif., on April 16, 2014. During the ceremonies, Reddaway was also presented with a third place award in the LTL/General Commodities Linehaul Over Seven Million Miles category.

This marks the fifth consecutive year that Reddaway has won one or more Fleet Safety Awards from the California Trucking Association. Winners of the Fleet Safety Awards are chosen by an independent panel of judges who evaluate carriers across a variety of measures such as the organization of safety programs, training, driver supervision, preventative maintenance and an overall record of accident reduction. www.reddawayregional.com

Got news to share? Send it to

editorial@MHWmag.com

els

Industrial Whe

Rhino Rubber

o-03 Toll Free: 877-Rhin Fax: 888-480-8611 inorubber.net Web Site: www.rh

y, focuses distribution compan to LLC, a global s and services Rhino Rubber l tire product over 30 quality industria Rubber brings on providing the globe. Rhino handling industry customers aroundce servicing the material pneumatic tires years of experien quality solid industrial and high and provides prices. at competitive

Pallet Rack: New Systems/ UNIRAK Storage Inc. F&F Industries, h Rd. 7620 Telegrap Taylor, MI 48180 -7225 Toll Free: 800-348 -7600 Phone: 313-291 Fax: 313-291-7605 irak.com Email: info@un irak.com Web Site: www.un

IW S

TVH

Pallet Rack: Used

Adam Luperini

se Systems Integrated Warehou Drive.

1316 Marquette 60440 Romeoville, IL -3900 Phone: 630-759 Fax: 630-759-3990 e.com Cell: 630-373-2961 egratedwarehous www.int Web Site: MHEDA ns: MHI, MHIA, Member Affiliatio

se Systems Integrated Warehou Drive.

1316 Marquette 60440 Romeoville, IL -3900 Phone: 630-759 Fax: 630-759-3990 e.com Cell: 630-373-2961 egratedwarehous www.int Site: Web MHEDA ns: MHI, MHIA, Member Affiliatio

new and (IWS) delivers use Systems to address ALL Integrated Wareho and modular buildings our quality systems Founded in 1999, used storage experienced handling needs. of your material hensive services and skilled, handling products, compre manage your biggest material ed material you s integrat staff can help provides seamles s are stored, also IWS product challenges. to ensure your e efficiency and d to maximiz handling systems and/or sustaine secure , shipped profitability.

West Point Rack,

Inc.

promise, the industry.

“We don’t just companies in of fastest growing s, dependability is one of the quality product Goal is to satisfy rs recognize Our Primary Our custome of itive pricing. their “Vendor and become service and compet earn their Trust, our Dealers, Choice.”

Racks: Used Eric Gonda

e? the deadlin You missed !

lem No prob

Book line for the Black The next dead June 23, 2014. is Monday,

8-6190

Call 877-63 vations. for space reser

www.MH

Black Book

Systems/ UNIRAK Storage Inc. F&F Industries, h Rd. 7620 Telegrap Taylor, MI 48180 -7225 Toll Free: 800-348 -7600 Phone: 313-291 Fax: 313-291-7605 irak.com Email: info@un irak.com Web Site: www.un

Wmag.com

Black Book | www.MH

Deadline is JUNE 23!

Inc H&K Equipment 4200 Casteel Drive 15108 Coraopolis, PA -5311 Phone: 412-490 Fax: 412-494-0975 Cell: 412-779-3056 n Rental : ARA (America Bureau) Member Affiliates (Better Business Association) BBB tion

combus provide internal powered lift nt dealerships and electric Our equipme es 120,000 Lb capacity Lbs. H&K also specializ lift trucks to nt, tractors to 80,000 r handling equipmel floor trucks and coil equipment, containe and industria in rail car mover yard spotters ture both Autolift tractors, trailer now manufac coil handling division equipment. We we have a separate maintenance used lift trucks and new and rebuild For and Elwell Parker . manufacture and industry cranes & scrap metals family of for overhead for the steel our industrial magnetsabout H&K Equipment and ion equipment.com more informat please visit www.hk companies,

new uprights get a quote on strict r a favor and rack, employ Do your custome ture our own coat finishes . We manufac of the best powder from UNIRAK and apply one on us, both for our Stock quality control rely size, color, lead . Our dealers , and for custom in the industry ship program made to spec.

Solutions quick and larger application rack ant, depend time

MHWholesaler

Fill out and send back the form located on page 47.

Repair Services Richard Rich

Stacking al Pallet & Portable Cantilever, Structur West Point Rack we deliver”-

of quality de leading supplier material TVH is the worldwi accessories for all your over 6.5 million parts and nt needs! With replacement be industrial equipme in North America, you’ll handling and ion centers that it’s ready parts and 9 distribut part in stock and know ge and product right able to find the to service, knowled customers commitment p-Shop for our to ship. Our us a One-Sto made has availability s needs. and their busines

February 2014

For more information and advertising opportunities contact Alva or Dean today!

| 17

sales@MHWmag.com • 877.638.6190

The mate ria lh

Inc H&K Equipment 4200 Casteel Drive 15108 Coraopolis, PA -5311 Phone: 412-490 Fax: 412-494-0975 Cell: 412-779-3056 n Rental : ARA (America Bureau) Member Affiliates (Better Business Association) BBB

combustion provide internal powered lift nt dealerships and electric Our equipme es 120,000 Lb capacity Lbs. H&K also specializ lift trucks to nt, tractors to 80,000 r handling equipmel floor trucks and coil equipment, containe and industria in rail car mover yard spotters ture both Autolift tractors, trailer now manufac coil handling equipment. We a separate division maintenance and we have trucks rebuild used lift ture new and and Elwell Parker . For cranes and manufac metals industry for overhead the steel & scrap and our family of for industrial magnetsabout H&K Equipment ion equipment.com more informat please visit www.hk companies,

r St. 13591 Chandle Omaha, NE 68138 -3630 Toll Free: 866-245 Fax: 866-245-3631 estpointrack.com Email: reva@w stpointrack.com Web Site: www.we

TVH Headquarters Elm Road 16355 South Lone USA Olathe, KS 66062 -1000 Phone: 913-829 -4109 Toll-Free: 800-255 Fax: 913-829-9208 @tvh.com Email: US.Sales .com www.tvh Web Site:

lesaler Wmag.com | MHWho

16 | February

pen Area Deck. es Punch Deck/O — corrugated Inc. introduc components RACK DECK, Deck offers best of two proven Deck/Open Area Combining the panels — Punch y of familiar solid surface steel and open econom for air flow, lighting function and area is ideal the strength, in lly important open area surface decking. Its r water, especia ents. Punch on of sprinkle safety requirem and dispersi easy fire NFPA new flat surface for complying with Deck provides a smooth, . and fast delivery Deck/Open Area . As always, fast quotes product handling

new and (IWS) delivers use Systems to address ALL Integrated Wareho and modular buildings our quality systems Founded in 1999, used storage experienced handling needs. of your material hensive services and skilled, handling products, compre manage your biggest material ed material you seamless integrat staff can help stored, also provides are s IWS es. product challeng to ensure your e efficiency and d to maximiz handling systems and/or sustaine secure , shipped profitability.

new uprights get a quote on strict r a favor and rack, employ Do your custome ture our own coat finishes . We manufac of the best powder from UNIRAK and apply one on us, both for our Stock quality control rely size, color, lead . Our dealers , and for custom in the industry ship program made to spec.

Solutions quick and larger application rack ant, time depend

IW S

Tyler Hwy. #342 5251-18 John VA 23185 Williamsburg, -4937 Phone: 800-909 Fax: 800-909-4938 ail@msn.com Email: swaneem ckdeck.com Web Site: www.ra

Adam Luperini

LLC

Eric Gonda

Richard Rich

Rack Deck

g voice in the w dlin ho an

industry! ale les

Be apart of the Black Book that will be inserted in next month’s publication!

nt

Rental Equipme

Racks: New Parts: New

1979-2014

FEBRUARY 2014 $15.00 US

black book YOUR MATERIAL HANDLING TOOL FOR INDUSTRY CONTACTS

Looking for quality Pallet Racking, Push Back, Pallet Flow, Carton Flow, Galvanized Rack

www.unirak.com 800.348.7225 We provide competitive pricing and ON TIME shipments View our latest video online (go to www.youtube.com, search 2500 feet of carton flow)

2014

Used parts Great deals on hard-to-find, early & late model parts for most makes and models

Please call

FORKLIFT PARTS CO.,INC. 8 0 0 . 4 4 1 . 3 7 7 1

•

8 1 7 . 8 4 7 . 7 2 2 7

Fax 817-847-6552

www.allbrandforklift.com • e-mail: joewerthmann@sbcglobal.net

www.MHWmag.com

July 2014

27

Shifting Gears Industry personnel and organization news

Clark names 2014 top sales managers, salespersons, sales coordinators and rental managers

Victor Alejandro Mendoza Corella of MAHSA – Hermosillo, Sonora, Mexico

CLARK Material Handling Company has announced the recipients of its Sales Manager, Salesperson, Sales Coordinator, and Rental Manager of the Year awards for 2014. These winners achieved excellent growth in CLARK forklift trucks sales and rentals in 2013 throughout North America and are recognized as outstanding contributors to the continued success of CLARK. With over 80 dealers and 200 locations in North America to service our customers, CLARK is proud to recognize the following CLARK professionals: Top Sales Managers Dean Walker of Norlift of Oregon, Inc. – Portland, OR Dennis Wilson of Lift Truck Sales & Service, Inc. – Kansas City, MO Joe Raber of Allied Equipment Service – Indianapolis, IN John Patterson of Material Handling, Inc. – Dalton, GA Mike Milhoan of Homestead Materials Handling Co. – Roanoke, VA Robert Morales of W.E. Johnson Equipment Company – Miami, FL

Top Salespersons Herve Durocher of J.H. Ryder Machinery, Ltd. – Montreal, QC, Canada Kevin Sisson of Louisiana Lift & Equipment, Inc. – Shreveport, LA Marty Jordan of Valley Industrial Trucks, Inc. – Youngstown, OH Oscar Acosta Martinez of AMECO – Tlalnepantla, Mexico Robert Leonberger of Material Handling, Inc. – Dalton, GA Tim Jensen of K-Lift Service Company, Inc. – Salinas, CA Top Rental Managers Brad Gates of Lift Truck Sales & Service, Inc. – Kansas City, MO Bruce Deford of National Lift Truck, Inc. – Chicago, IL John Perkins of FMH Material Handling Solutions – Denver, CO Kathy Rodriguez of Valley Industrial Trucks, Inc. – Youngstown, OH Luis Manuel Baez Mendez of CEPAMOSA – Guadalajara, Jalisco, Mexico

Portable Storage Racks Dealer’s Choice • • • •

Enhances warehouse/factory efficiency Stacks 4-5 high, nests empty Use air space Full visual control for inventory and handling

Toll Free: 888-288-9078

Fax: 314-381-5908 e-mail: kmarshall@gatewayrack.com web address: www.gatewayrack.com 28

www.MHWmag.com

July 2014

Shifting Gears Top Sales Coordinators Brenda Skare of Forklifts of Minnesota, Inc. – Minneapolis, MN Cindi Hantke of Jefferds Corporation – St. Albans, WV Helen Dunlap of The Lilly Company – Knoxville, TN Kerrie Dobberteen of Holt of CA – Sacramento, CA Rosa Catalina Herrera Espain of AMECO – Monterrey, N.L., Mexico Sandra Marcucci of J.H. Ryder Machinery, Ltd. – Toronto, ON, Canada Shaun Howerton of Louisiana Lift & Equipment, Inc. – Shreveport, LA www.clarkmhc.com

Ohio’s Edison Technology Centers recognize Crown Equipment The directors of the Ohio Edison Technology Centers recently awarded their prestigious Crystal Award for Excellence to Crown Equipment. The annual award recognizes Ohio companies that have created significant economic impact in their communities and the state. EWI, which is one of the original Edison Centers created by the State of Ohio in the mid-1980s, nominated Crown for the honor. Crown worked with EWI to develop innovative welding and fabrication processes that helped the company realize reduced design costs, increased manufacturing efficiencies and accelerated time to market. “Crown Equipment embodies the spirit of technology innovation,” said Dale Robinson, director of business development, EWI. “The company embraces technology in the evolution of their lift truck products, not only in the design and manufacturing process but also in the products themselves.

This has enabled Crown to sustain and grow its business in some highly competitive global markets.”

Ohio’s six Edison Technology Centers provide a variety of product and process innovation and commercialization services to both established and early-stage technology-based businesses.

The centers work to stimulate commercial development and manufacturing throughout Ohio via the creation and deployment of new technology. Companies qualify for the Crystal Award recognition by having collaborated with at least one of the Edison Technology Centers to help improve productivity, support innovation or develop and apply new technologies.

TVH to open new distribution center in Miami, FL area TVH is excited to announce a new distribution center coming to the Miami area. This facility is expected to be open for business in September, 2014. This 68,000 sq ft building will allow TVH to increase its product offering and keep more inventory on hand to better serve their customers. This new distribution center will allow TVH to expand their one day ground coverage to locations in the southeast, offering over 6.5 million parts and continuing to develop new products every day. The TVH highly-trained, courteous and knowledgeable staff is available in nine locations across North & South America to provide service excellence.

Facility information is as follows: TVH Florida 10800 NW 106th Street, Suite 24 Miami, FL 33178 1 mile east of highway 821 (Florida Turnpike), Exit # 34 www.tvh.com

More Shifting Gears on

www.MHWmag.com Remanufactured Transmissions, Engines, Torque Converters, Steer Axles, Overhaul Kits and Aftermarket Parts for: • Material Handling • Construction • Agricultural Equipment

www.crown.com

700 FOR 28 DAYS

$

For $700 a material handling equipment dealer can rent a 36’ long 20,000 lb. capacity aluminum yard ramp.

Provide a much needed service to your customers.

Ramps in stock for immediate delivery.

We Buy Used Dock Levelers Trades Considered Bay Equipment Co., Holland, Mich., 616-392-1811 or fax 616-392-6238 www.bayequipmentco.com • bay.eq.co@gmail.com

800-321-9983 www.joseph.com sales@joseph.com Authorized Distributor

Authorized Distributor

Authorized Distributor

www.MHWmag.com

Authorized Distributor

Authorized Distributor

July 2014

29

Shifting Gears

UniCarriers Americas announces first master technician UniCarriers Americas announces Jason Dorsey of Western Carolina Forklift as its first to achieve master technician certification.

UniCarriers University, formerly the University of Nissan Forklift, launched in January of 2012, is a state-ofJason Dorsey accepts his master the-art educational platform that technician certificate. enables UniCarriers Americas Corporation’s service technicians to rank among the most highly skilled and knowledgeable material handling equipment representatives in the industry. Students complete requirements of each level, apprentice, journeyman and master technician, with each successive level requiring more education and additional responsibilities. Students advance at their own pace, through a mixture of online training and classroom instruction. Dorsey, who was also the first certified journeyman through the UniCarriers University, has been working on forklifts for more than a decade. “I’ve been with Western Carolina Forklift for three years and I’ve been working on forklifts since 1998, although I took a short break for a while and worked on cars,” said Jason Dorsey, master technician. “I got involved in the UniCarriers University, College of Technical Service in 2012 as soon as it was launched.”

USED AND NEW MATERIAL HANDLING EQUIPMENT Associates, inc.

melmor

melmor Since 1963 melmor melmor melmor Associates, inc.

“World’s Largest Material Handling Distributor”

Associates, Associates, Associates, Associates, inc. inc. inc. inc.

“World’s Largest Material Handling Distributor” “World’s “World’s “World’s “World’s Largest Largest Largest Largest Material Material Material Material Handling Handling Handling Handling Distributor” Distributor” Distributor” Distributor”

Since 1963 Since Since Since Since 1963 1963 1963 1963  Steel Containers Hoists  Self Dumping Hoppers Wire Baskets • Steel Containers Pallet Racking Shop Pans  Wire Baskets Containers Wire Baskets Wire Wire Wire Baskets Baskets Baskets  Steel Steel Containers Steel Steel Steel Containers Containers Containers  Hoists Hoists  Self Dumping Hoppers Hoists • Self Dumping Hoppers Conveyor  Warehouse Carts  Hoists Hoists Hoists  Self  Dumping Self Self SelfDumping Dumping Dumping Hoppers Hoppers Hoppers Hoppers  Pallet Pallet Racking  Shop Shop Pans     Pallet Racking Pallet Pallet Racking Racking Racking     Pans Shop Shop Shop Pans Pans Pans • Pallet Racking • Shop Pans Carts   Conveyor Conveyor Conveyor Conveyor Conveyor   Warehouse Warehouse Warehouse Warehouse Warehouse Carts Carts Carts Carts

   •  •

Wire Baskets

• Conveyor

• Warehouse Carts

Celebrating 50

1963-2013

Years of Success

50

YEARS OF EXCELLENCE

Melmor Associates, Inc.

Melmor Associates, Melmor Melmor Melmor Melmor Associates, Associates, Associates, Associates, Inc. Inc. Inc. Inc. Inc. Melmor Associates, Inc. Ann Avenue PO Box 511 -511 Niles, OH 44446 840 840 Ann 840 840 840 Avenue Ann Ann Ann Avenue Avenue -Avenue PO- Box - -PO -PO 511 PO Box Box Box - Niles, 511 511 - OH -Niles, -Niles, Niles, 44446 OH OH OH 44446 44446 44446 330-652-1784 -511 330-652-1667 faxfax 840 Ann Avenue -phone POphone Box -330-652-1667 Niles, 44446 330-652-1784 330-652-1784 330-652-1784 330-652-1784 phone -phone 330-652-1667 phone - -330-652-1667 -330-652-1667 faxOH fax fax www.melmor.com 330-652-1784 phone - 330-652-1667 fax www.melmor.com www.melmor.com www.melmor.com www.melmor.com

Melmor Associates, Inc.

840 Ann Avenuewww.melmor.com - PO Box 511 - Niles, OH 44446 330-652-1784 phone — 330-652-1667 fax www.melmor.com

30

www.MHWmag.com

July 2014

Achieving master technician status requires completion of 20 online and classroom courses. This is a rigorous schedule for fulltime technicians. Average expectation of completion is three to four years, making Dorsey’s accelerated pace for completing the levels in less than two years impressive. www.unicarriersamericas.com

Hirschmann presents 2013 Top Sales Award to Crane Warning Systems Inc. Hirschmann Automation and Control (PAT), Chambersburg, PA has awarded Crane Warning Systems Inc. of Lakeland, FL Hirschmann’s 2013 Top Sales Award for North America.

This is the fifth year in a row Crane Warning Systems Inc. receives 2013 that Crane Warning Systems Top Sales Award for North America. has received this award.

Eric Mowen, Hirschmann’s Retrofit Sales Manager, presented the award to Randy Dickinson of Crane Warning Systems at ConExpo in Las Vegas, NV. Crane Warning Systems has been a dedicated Hirschmann Premier Dealer since the dealer network was established in 2002. Over the past 12 years, the support and commitment of the Crane Warning Systems team has been integral in the development of this successful partnership. Crane Warning Systems offers Hirschmann’s entire line of PAT, Krueger, and Hirschmann branded crane operator aids including load moment indicators (LMI), wireless and hard-wired indicators, and anti-two block systems. www.cranewarning.com

SAS Automation welcomes industry veteran to corporate management team SAS Automation is expanding its corporate management team. Industry veteran Bob Lord joins the management team as sales and marketing manager. “SAS is pleased to have Bob Lord join our management team,” says Trent Fisher, President and Founder of SAS Automation. “He brings a wealth of knowledge and experience Bob Lord in the manufacturing and automation industries to SAS and we look forward to what we will accomplish with this addition to our team.” As sales and marketing manager, Lord will work closely with SAS Automation engineers and business development managers to create sales and marketing campaigns promoting SAS EOAT and automation equipment.

Lord brings more than 40 years of manufacturing, engineering and sales experience to the SAS Automation management team.

Prior to joining the SAS Automation team, Lord was the director of sales and engineering at Auto-Valve, Inc., where he worked to revitalize both the engineered solutions sales efforts and the reorganization of the engineered new product design efforts.

Lord received his MBA from Wright State University in Dayton, Ohio and has extensive experience in manufacturing, engineering solutions, factory automation, sales and marketing. Currently, Lord serves as a member of the board of trustees for the Dayton Regional Manufacturing Association, where he is responsible for board coordination of the Advanced Manufacturing Technology Show. www.sas-automation.com

QUALITY& VALUE For Over 50 Years

Power Steering Units Cylinders Pumps Valves

New & Remanufactured Exchange Precision Remanufactured Hydraulic Parts

15600 W LINCOLN AVE P.O. BOX 510269 NEW BERLIN WISCONSIN 53151 PH: 262-641-8000 FAX: 262-641-8010 A SUBSIDIARY OF HADER INDUSTRIES INC.

HYDRAULIC SERVICES AND MANUFACTURING www.haderind.com • e-mail: hadersales@haderind.com

www.MHWmag.com

July 2014

31

32

www.MHWmag.com

July 2014

TRI-BORO PALLET RACK: UNIVERSAL DESIGN POWDER COAT FINISH | QUICK-SHIP

STEEL SHELVING | SPECIALTY RACKS | RIVET-RAK WORK BENCHES | SHOP DESKS | SERVICE CARTS

Tri-Boro Storage Products 800.633.3070 | triboroshelving.com

www.MHWmag.com

July 2014

33

Classifieds

BATTERIES WANTED

LOOKING TO BUY

OHIO RACK

Buy & Sell / New & Used units available

We BUY & SELL

Call Us With Your Off-Lease Or Fleet Surplus Equipment.

Portable Stack Racks Flexible Packaging

Warehouse & industrial tow tractors available in:

3 Electric 3 Narrow isle 3 Gas

Industrial Forklift Batteries and Chargers In Good Condition!!

NEW & USED

3 Diesel 3 LPG 3 Large &

ARCON EQUIPMENT INC.

Email: ohiorack@cannet.com

www.ArconEquipment.com

440-232-1422

www.ohiorack.com

FOR SALE

small units

Also now offering warehouse carts & wagons

800-344-4164 Fax 330-823-8136

910.371.2958 www.legacygse.com

-

-

Specialty Material Handling, Inc.

The

Experts

Bought & Sold, Rentals, New & Used Parts, Appraisals, Technical Support

Gregg Zdan (734) 641-1800 www.useddrexels.com

-

Associated with DREXEL Industries since 1972

-

Impact Issues?

Speeding Issues?

Unauthorized Access?

Vehicle Access & Monitoring

• Color LCD Display • Built in WiFi • RFID Card Reader • Daily Checklist • Event Logging • Impact Sensing • Speed Sensing • Maintenance Scheduling

Phone: Fax: Email: Url:

34

www.MHWmag.com

July 2014

(813) 877-4500 (813) 871-6250 sales@keytroller.com www.keytroller.com

Classifieds

FOR SALE 9530 N Trask Tampa, FL 33624 Ph: (800) 266-6675 sales@deluxe-systems.com www.deluxe-systems.com

We Sell – Used and New Yard Ramps New ramps are all steel welded construction, 20,000 lb. capacity, 84” wide x 36’ long with 6’ level off to add maneuverability for forklifts.

Serrated grating provides excellent traction. Lower end approach plate provides maximum support and smooth transition onto grating.

We Buy – Yard Ramps & material handling equipment We Rent – Yard Ramps & Dock Boards

DEADLINE JUNE 23 Don't miss the opportunity to be published in MHW's

Black Book.

Contact us for availability.

Your material handling tool for industry contacts.

(515) 264-8868 (888) 516-5091

High Accuracy Hydraulic Scale

Contact Alva or Dean today

• Accurate to within 0.2% (10lbs in 5,000lbs) • Hydraulic Manifold Valve to Achieve High Accuracy • 150 Pressure Readings in 5 Seconds + Averages • Logs Up To 99 Events in Up To 99 Different Channels • Prints Out in Sequence or Groups • Installs Quickly On ANY IC or Electric Vehicle Phone: Fax: Email: Url:

877-638-6190 sales@MHWmag.com

(813) 877-4500 (813) 871-6250 sales@keytroller.com www.keytroller.com

Specializing in Forklifts, Shelving, & Pallet Racking We welcome export business and also buy scrap forklifts!

PLEASE MENTION YOU SAW THIS AD IN

MATERIAL HANDLING WHOLESALER 20 E. 18th St. Des Moines, IA 50316

www.availablematerial.net sales@availablematerial.net

Series 1 Workhorse Single Shift rating

and

TIRES Authorized Dealer

Original & Aftermarket Parts for Most Equip.

Original & Aftermarket Parts for Most Equip.

New Single Phase Chargers

FORKLIFTS & TIRES

36-volt, 750 AH 48-volt, 600 AH other sizes available

713.460.8197 • 800.687.3884 tcmhouston.com • fax: 713.460.5941

Full 2 yr. warranty

FORKLIFTS & TIRES 713.460.8197 • 800.687.3884 tcmhouston.com • fax: 713.460.5941

Looking for help?

Let Wholesaler help your company find the perfect employee!

Contact Alva or Dean for advertising opportunities.

(10 yr. transformer coverage)

SAVE ON QUANTITY PURCHASE! Used 3-phase chargers also available

ARCON EQUIPMENT INC We Accept

(440) 232-1422

www.ArconEquipment.com

877-638-6190 or email sales@MHWmag.com

www.MHWmag.com

July 2014

35

YOUR MATERIAL HANDLING

SOURCE DIRECTORY

For a direct link to these websites, visit www.MHWmag.com and click on the corresponding display ad under the category you are browsing.

E Allied Products E Attachments & Access.

E Auctions E Automated Storage Systems E Automatic Identification Equip.

E Batteries/Chargers E Container Storage E Controls & Information Handling Systems E Conveyors E Customer Fabricators E Drug Testing Compliance

E Dock Equipment E Drum Handlers E Electrical/Electronic Controls E Engines E Finance Companies E Fluid Power Equipment E Insurance Companies E Inventory & Production Control Systems E Inventory And Bar Coding E Lift Tables E LP Gas Distributors

E Powered Industrial Trucks E Rack/Shelving E Rentals E Repair Services E Robots, Automated Equipment E Safety Products E Seats E Storage Equipment E Sweepers Scrubbers & Brushes E Tires/Wheels E Training Education/Assoc.

E Transportation & Hauling Equipment E Warehouse Management

E Mechanical Power Transmission Equipment E Non-Powered Floor Equipment & Access.

E Other E Overhead Lifting Equipment & Access.

E Packing And Equipment E Pallet Jacks E Plant Facilities Equipment E Parts E Plant Yard Equipment

E BATTERY/CHARGERS

E ALLIED PRODUCTS

GET THE TOTAL PICTURE

Sentinel has the right convex mirror for you.

Campus Crafts

160 Murray St., Rochester, NY 14606 1-(800) 733-6780

1.877.422.9797 www.xtrapowerbatteries.com

www.campuscrafts.com

E ATTACH. & ACCESSORIES • Pallet Truck Modifications • Turret Mast Attachment • Mechanical Attachments • Special Design Request and Much Much More...

E CONTAINER STORAGE E Container Options • • •

www.superioreng.com

800-939-DYNA (3962) www.dyna-rack.com

E Forks 119 Sizes

Specials Available Chicago & CA Stock

ATLAS INTERNATIONAL LIFT TRUCKS 5050 N. River Road • Schiller Park, IL 60176 (847) 678-3450 • Web: www.atlasd2d.com

Portable Storage Racks All-Steel Stack Racks Pallet Stacking Frames

E ELECTRICAL/ELECTRONIC CONTROLS

Flight Systems Industrial Products Remanufactured Controls

FS F SIP

• Partnered With Many Leading OEMs • ISO Certified For Quality Management • Serving The Industry For Over 40 Years

www.fsip.biz • 1-800-333-1194 www.tvh.com (800) 255-4109

E ENGINES Engines, Cylinder Heads, Parts

GRINDSTAFF 1-816-796-7676 800-896-7676

E BATTERY/CHARGERS

www.grindstaffengines.com • rick@grindstaffengines.com

www.tvh.com (800) 255-4109 Reman Engines/Gas, LP, CNG, & Diesel

36

www.MHWmag.com

July 2014

800-447-3967 www.charnor.com

E LIFT TABLES E PARTS E Steer Assembly (Reman)

www.tvh.com (800) 255-4109 EP ALLET JACKS

800-447-3967 www.charnor.com

Steer Axles, Steer Gears, Orbitrols EZ-Lift Quality Scales and Scissorlifts too Chicago & CA Stock

ATLAS INTERNATIONAL LIFT TRUCKS 5050 N. River Road • Schiller Park, IL 60176 (847) 678-3450 • Web: www.atlasd2d.com

E Tires/Wheels

VULKO TREAD

THE BEST POLYURETHANE WHEELS AND TIRES

AVT

AMERICAN VULKO-TREAD CORPORATION

690 Chase Ave., Elk Grove, Illinois 60007 Phone: 847-956-1300 • Fax: 847-956-1339 • 800-323-6052

E PARTS E Cylinders–Hydraulic

Website: www.avt.us • E-mail: avtsales@avt.us

Hader Industries www.haderind.com/ 262-641-8000

15600 W Lincoln Ave, P.O. Box 510260 New Berlin, WI 53151-0260 We also carry pumps, power steering units & valves.

E Emissions Analyzer

www.tvh.com

E POWERED INDUS. TRUCKS E Lift Truck Wholesalers 800 Trucks In Stock

(800) 255-4109 E Manufacturer/Suppliers (New)

All Makes and Models Chicago and California Stock

ATLAS INTERNATIONAL LIFT TRUCKS 5050 N. River Road • Schiller Park, IL 60176 (847) 678-3450 • Web: www.atlasd2d.com

www.tvh.com (800) 255-4109 E Manufacturer/Suppliers (Rebuilt)

E RACK/SHELVING

Cantilever Racks • Structural Pallet Racks Portable Stacking Racks • Specialty Transport & Storage Products 866.245.3630 www.westpointrack.com

Reman Engines, Transmissions, Drive Units, Steer Axles, Steer Gears & Differentials

800-447-3967 www.charnor.com

E Label Holders

E Pallet Truck Parts

www.tvh.com

LABEL HOLDERS DON’T COST- THEY PAY! www.aignerlabelholder.com 800.242.3919

(800) 255-4109

www.MHWmag.com

July 2014

37

E RACK/SHELVING E New • • •

Portable Storage Racks All-Steel Stack Racks Pallet Stacking Frames

E STORAGE EQUIPMENT E Carts •

800-939-DYNA (3962) www.dyna-rack.com

• •

800-939-DYNA (3962) www.dyna-rack.com

Corrugated Steel Rack Deck Economical • Strong • Easy-Install Fast Delivery • Drain Holes Painted, galvanized, or stainless steel www.rackdeck.com

Rack Deck by DACS 800-909-4937

Portable Storage Racks All-Steel Stack Racks Pallet Stacking Frames

E TIRES/WHEELS

FAX 800-909-4938

VULKO TREAD

THE BEST POLYURETHANE WHEELS AND TIRES

E REPAIR SERVICES E Motors (Electric)

AVT

AMERICAN VULKO-TREAD CORPORATION

690 Chase Ave., Elk Grove, Illinois 60007 Phone: 847-956-1300 • Fax: 847-956-1339 • 800-323-6052

...is the solution to all your Electric Lift Truck Motor needs.

New • Rebuilt • Exchange • Motors • Armatures • Parts 8 Locations Coast to Coast 800-435-9346 www.warfieldelectric.com

E Transmissions

Website: www.avt.us • E-mail: avtsales@avt.us Lift Up Your Business

✷Industrial Pneumatics-Radial & Cross-Ply ✷Super Elastic Resilient ✷Press-On Bands ✷Multi-Purpose Tires (MPT) 877-235-0102

www.continental-specialty-tires.us

800-447-3967 www.charnor.com

Reman Transmissions, Drive Units, Differentials & Torque Converters

Industrial Tire

E TRAINING EDUCATION/ASSOC E Aftermarket

AFTER MARKET SERVICES Consulting Co., Inc.

E SAFETY PRODUCTS

www.tvh.com

Experience the benefits of a full-time After Market Consultant at a fraction of the cost.

(803) 548-6707 • Email: amsconco@aol.com

(800) 255-4109 E TRANSPORTATION & HAULING EQUIP. Phone: 508.991.6660

GET THE TOTAL PICTURE

Sentinel has the right convex mirror for you.

Fax: 508.991.7330

Campus Crafts

160 Murray St., Rochester, NY 14606 1-(800) 733-6780

www.campuscrafts.com

rich@rldtrans.com • erin@rldtrans.com • debbie@rldtrans.com

www.rldtrans.com

Call Material Handling Wholesaler today to learn how this space can help your business grow!

877.638.6190 38

www.MHWmag.com

July 2014

New Products See more new products online at www.MHWmag.com

Quantum increases inventory of wire shelving Quantum Storage Systems offers wire shelving in more sizes and finishes than any other supplier: chrome, Proform (green epoxy), black epoxy, stainless steel wire and solid stainless steel, solid galvanized and a consumer grade chrome plated wire unit that ships in one box. Shelf depths range from 12" to 36", lengths from 24" to 72" and post heights from 6" to 96". Quantum’s “low price guarantee” provides the lowest price point in the industry. The company stocks wire shelving in Miami, Chicago and its NEW Fresno location. All items ship within 72 hours. www.quantumstorage.com

Sovella's mobile work space provides new options Work is not always confined to a single workstation and tools must be moved around accordingly. Each task is different and requires dedicated tools. Sovella trolleys and carts are ideal for this situation and significantly increase productivity up to 30%. Sovella offers a wide range of trolleys and carts, designed for many different uses and work requirements. Light-duty trolleys provide an additional ergonomic workspace and mobile storage option for lighter loads, while heavy-duty trolleys can withstand weights up to 1320 lbs! All trolleys can be customized from a range of accessories, including bins, drawers, shelves, and tool panels. Trolleys come equipped with two locking and two non-locking casters. ESD trolley versions are also available. Due to their modularity and versatile accessory components, trolleys are easy to design and adapt to suit a multitude of users and applications. Sovella trolleys and carts offer the complete mobile workspace solution! www.sovella.us

GoPet™ electric scooter increases productivity in warehouses One of the biggest challenges facing large warehouses and distribution centers today is lost efficiency due to the vast amount of space that workers need to traverse each day. Not only is time lost walking through large facilities, but the added miles are also hard on the employees’ bodies. This “walking fatigue” results in both lowered

productivity and costly mistakes. Warehouse managers are looking for mobile solutions that won’t break the bank. General managers such as Lona Smith at Hallmark’s Kansas City distribution center are choosing GoPet scooters as an economic solution to a growing problem for their large distribution centers. Steve, the facility manager of a large food distributor reports that “With GoPet, our staff can move much faster in the warehouse. One charge and they will run all day. It’s much better than walking.”

GoPet is a three-wheel personal electric transportation scooter that can travel 24 miles on a dime’s worth of charge. According to founder Helen Fu, “GoPet scooters can go up to three times faster than an average person’s walking speed. GoPet gets small jobs done quickly and with ease. All of our warehouse clients have saved time and money using GoPet as a personal transport.” www.mygopet.com

Have a new product you want Wholesaler readers to know about?

Email it to editorial@MHWmag.com

PROTECT YOUR FORKLIFT FLEET PACE-One G2 Top Speed Limiter PACE-One ZSC Zone Speed Control With Multiple Speed Settings

Dot-Lok G2 Transmission Shift Inhibitor Traction Control Plug & Play Installation

MADE IN USA

Safety Systems & Controls, Inc. 800/318-2022 www.loadingzonesafety.com

www.MHWmag.com

July 2014

39

New Products

Ergonomic vacuum lifter reduces back strain for packaging operation

Cat® Lift Trucks introduces new tier 4 interim diesel pneumatic tire lift trucks

A Cynergy Ergonomics vacuum lifter has proven to reduce back strain and the workers comp claims that accompany them for a manufacturer of water softeners. The purposedesigned lifter allows an operator to lift the 10-pound box, open it, and then position it over a water softener which is already fastened to a pallet for final packaging and shipment. Prior to installing the Cynergy vacuum lifter, this process was completed manually despite the awkward maneuvering required of lifting the heavy box and positioning it over the palletmounted water softener. Shoulder and back aches and strains were common, as were the accompanying workers comp claims and lost-time incidents. After installation of the ergonomic lifting device, however, claims have dwindled and lost-time incidents have been eliminated. In addition to providing a safer work environment, the lifter has also created a more accessible one.

Since there is no longer a lifting component to this position, company officials have re-classified this job so that it can be filled by any workers within the plant. Cynergy Ergonomics engineers studied the task at hand, along with the plant environment and utilities available prior to recommending a solution.

Cat® Lift Trucks introduced the new series of 22,000 – 36,000 lb. capacity diesel pneumatic tire lift trucks. Equipped with a high-performance Perkins™ 1204E 4.4L engine, the DP100N – DP160N series offers increased fuel efficiency, reduced emissions and a lower overall operating cost, in addition to meeting the current Tier 4 interim regulation standards from the U.S. Environmental Protection Agency (EPA).

“The Cat DP100N-DP160N models are built with the highperformance Perkins 1204E 4.4L diesel engine, which offers 13 percent greater fuel efficiency than the previous generation.” said Lucas Dumdie, product line manager at Cat Lift Trucks.

“This pneumatic tire lift truck series is designed to deliver the exceptional power, performance and reliability that customers need to tackle harsh material handling applications. Combined with a fuel-efficient engine, customers can expect even lower fuel costs without sacrificing on performance.” With 22,000-36,000 lb. lift capacities, these heavy-duty lift trucks are ideal for lumber, steel and pipe, fabricated metals and concrete applications. The new lift truck models also provide customers with numerous features and benefits, including: high-performance and efficient engine, maximum uptime, serviceability and superior operator comfort. www.cat-lift.com

www.cynergyergonomics.com

1351 Nagel Blvd., Batavia, IL 60510 Ph: (630) 879-7008 | Fax: (630) 879-8068 www.summitmetalproducts.com

RAIN DECK • open area rack deck (B-Deck) • perforated for sprinkler drainage • installed on step ledges of rack beams • top of deck is flush with top of rack beam • smooth top surface protects products • products slide easily on and off • finishes available are painted or galvanized

40

www.MHWmag.com

July 2014

A PARTNERSHIP with

for REMAN means...

BEST VALUE FOR $SPENT COMPETITIVE Pricing BEST Core Policy - BEST Warranty

EQUALS...

YOUR CUSTOMER’S SATISFACTION www.charnor.com

1-800-447-3967 www.MHWmag.com

July 2014

41

New Products

METTLER TOLEDO introduces WeighSync™ Data Integration Software METTLER TOLEDO is pleased to announce the release of new software that allows weighing terminal users to easily integrate weighing transaction data into PC databases. WeighSync™ DC can be configured for nearly any industrial process that requires easy data management. It allows users to collect data to create reports and meet compliance tracking and tracing requirements. WeighSync DC collects weighing-transaction data from multiple terminals in a Microsoft SQL Express database. It is compatible with Windows 7 or 8. Weighing transactions are automatically updated to the WeighSync database, with the ability to map data to userdefined fields and tables in the Microsoft® SQL Server Express database. Pre-defined templates within WeighSync enable quick connection to a broad variety of METTLER TOLEDO industrial weighing terminals. It is flexible enough to also define custom data structures, which allows users to create custom templates for connection to a broad variety of other devices that may be attached to the PC running WeighSync.

In addition to providing real-time transaction data, METTLER TOLEDO terminals that store data in tables can be used for scheduled data transfer using a calendar function within WeighSync.

Collected data can be used to create reports in MS Excel or other programs, or to use for tracking and tracing purposes. The WeighSync network can use a serial connection to communicate with older generation of terminals, but is also ready to take advantage of newer, Ethernet-enabled products. www.us.mt.com

John R. Walker The only name you need to know for aftermarket success.

Aftermarket Services Consulting Co., Inc.

TEKLYNX barcode labeling solutions enable compliance with new food manufacturing label requirements TEKLYNX International continues to support manufacturers as they address industry and regulatory changes. Making headlines recently are three food manufacturing initiatives that will affect the way suppliers create labels: the Produce Traceability Initiative (PTI), the Food Information for Consumers regulation (FIC) and proposed FDA changes to Nutrition Facts labels. TEKLYNX barcode labeling software supports the creation of label designs for all three initiatives. "TEKLYNX is dedicated to supporting our customers’ changing needs,” said Laura Henderson, General Manager of TEKLYNX. “Our products scale with your business and adapt to legislative changes to reduce the risks that noncompliance creates for your business.” The PTI is an industrywide effort to improve track and trace procedures through the food manufacturing supply chain by developing a standardized labeling approach. The initiative has been publicly embraced by both Walmart and Sam’s Club stores, who announced they would begin rejecting produce shipments with non-compliant labels by January 1, 2014. In a TEKLYNX poll, fewer than 20 percent of webinar attendees reported that they were prepared for the PTI, despite the deadline having already passed. www.teklynx.com

New high capacity mother carts deliver machined parts Kinetic Technologies, Inc. has introduced a new “gantry” style mother cart that moves three daughter basket carts totaling up to 3,000 lbs. The daughter carts are rolled onto a gas spring controlled drop ramp from either side of the mother. Mother carts feature reverse coupled caster steering for tighter tracking and less drift in corners, less than 1" ground clearance and built-in guide rail bars for daughter carts. Three mother carts per train may be used depending upon tug capacity and aisle clearances. Standard features include; clevis and pin hitch, spring loaded self-stowing tow bar and low noise 6" and 8" debris shedding wheels. www.ktecinc.com

• Solely dedicated to your aftermarket opportunities • 40+ years of experience in aftermarket development • Guaranteed performance

When you want results in your aftermarket efforts, call Aftermarket Services Consulting Co., Inc. 803-548-6707 ...John is waiting to help you succeed.

Aftermarket Services Consulting Co., Inc. 817 Stockbridge Drive #399 • Ft. Mill, SC 29708

www.amsconco.com • amsconco@aol.com

Call 803-548-6707 42

www.MHWmag.com

July 2014

More New Products on www.MHWmag.com

**FORKLIFTS WANTED** We W i l l B u y Q u a n t i t i e s ! C a l l U s W i t h D e t a i l s - We Wa n t Yo u r S u r p l u s S t o c k

2010 TOYOTA 8FGCU25

2008 TOYOTA 7FBCU15

2006 TOYOTA 7FGU32

189” FSV Mast, Hours: 7,000 9,000

189”FSV Mast, Hours: 5,100 Key

187” FSV Mast, Hours: 10,000

3 UNITS IN STOCK $

1 UNIT IN STOCK

5 UNITS IN STOCK $

9,90 0

10,50 0

$

2011 YALE GLC050VXNVRE083

2005 TOYOTA 7FGU20

2006 TOYOTA 7BRU23

187” FSV Mast, Hours: 4,315, LP

189”FSV Mast, Hours: 5,900

330” FSV Mast, 36V, Hours: 3,750

1 UNIT IN STOCK

2 UNITS IN STOCK

$

9,90 0

$

11,90 0

2 UNITS IN STOCK

8,50 0

$

14,90 0

Available Used Equipment – More in Stock, Call Omar For Listing FORKLIFTS & NARROW AISLE EQUIPMENT

2004 Toyota 7BRU23, 3,000 Lbs. 36V, 300” Mast, S/S

TELEHANDER

2005 Terex TH842, 8,000 Lbs. DSL Fuel

2009 Toyota 7FDU35, 8,000 Lbs. DSL FUEL, 187” Mast, S/S 2003 Toyota 7FBCU25, 5,000 Lbs. 36V, 189” Mast, S/S, EE Rated

SPOTTER TRUCKS

2004 Toyota 7FGU25, 5,000 Lbs. LP, 189” Mast, S/S

2008 Capacity TJ5000, OFF HWY, Hours: 3,600

2009 Toyota 7FBEU18, 3,500 Lbs. 36V, 189” Mast, S/S

2003 Capacity TJ5000, DOT, Hours: 6,800

2008 Toyota 7FDU35, 8,000 Lbs. DSL FUEL, 187” Mast

2007 Capacity TJ5000, DOT, Hours: 600

2008 Toyota 8FGU30, 6,000 Lbs. LP, 187” Mast, S/S, Dual Drive

2008 Capacity TJ5000, OFF HWY, Hours: N/A

2004 Case 586G, 6,000 Lbs. DSL FUEL, 252” Mast, S/S

1.866.506.2200 • omsh@shoppas.com www.shoppasmaterialhandling.com SHOPPA’S HEADQUARTERS 15217 Grand River Rd • Fort Worth, TX, 76155 • P: 817.359.1100 • F: 817.359.1110 www.MHWmag.com

July 2014

43

New Products

Iron Bull introduces first self-dumping hoppers with Tapered Slide Box™

Crown Equipment introduces a new 4,000-pound capacity walkie straddle stacker

Self-dumping material handling hoppers fabricated by Iron Bull Manufacturing, a new company headquartered in Marshall, Ind., come with full refund guarantees and are equipped with a proprietary Positive Alignment System™ featuring a Tapered Slide Box™ with expanded clearance angles for fast, accurate entry of forktruck forks into hopper base channels. “Tapered angles make the operator’s job easier, allowing insertion of forks into enlarged base channel entry spaces on the first try, eliminating time-consuming forktruck maneuvering and manual corrections of fork heights,” said Emanuel King, Iron Bull CEO. “They also help prevent dings and dents to hoppers caused by up or down fork misalignment.” Iron Bull produces three series of hoppers – Economy Bull, Baby Bull and Big Bull – with weight capacities ranging from 1,500 pounds to 6,000 pounds and 1/3 to 2-1/2 cubic yards capacities for manufacturing, machining, construction, agriculture, storage and waste collection and recycling markets.

Hoppers customized to customer specifications also are available.

Engineered with structural integrity for rugged, long-term service, all hoppers are strengthened by wrap-around welded lips on back corners, sides extended below hopper bottoms, full-length channel bases, and gussets welded into front corners.

Crown Equipment Corporation recently expanded the capacity range of its Crown SX 3000 Series stacker. Available in North America and Latin America, the new Crown SX 3000-40 walkie straddle stacker has a maximum load capacity of 4,000 pounds and a maximum lift height of 192 inches.

The Crown SX 3000-40 allows operators to easily maneuver in small spaces, such as those commonly found in grocery and retail facilities, and stack single pallet loads three levels or higher to save space and improve product selectivity. Its compact design and innovative controls provide a safe and effective way to maximize storage space and improve efficiency. The stacker includes Crown’s exclusive X10® Handle that features advanced ergonomics and a durable, cast aluminum design. The brake override function allows travel with the handle in a near vertical position so the truck can turn in an area almost as small as its own footprint, providing exceptional maneuverability and reducing the risk of damage to the truck, load and facility. “Operators who utilize the Crown SX 3000 Series stackers appreciate the benefits they provide,” said Rod Squires, product manager, Crown Equipment. “The stackers are a dependable and durable addition to any forklift fleet where there is a need to carry and stack heavy loads while maneuvering in tight spaces.” www.crown.com

www.ibullmarketing.com

THE LARGEST INVENTORY

...of quality replacement parts for sweepers/scrubbers & personnel carriers!

WE HAVE YOU COVERED EX C We have the largest inventory in the QU ELL AL EN industry and we are adding over ITY T !

AY E D G! M SA PPIN I SH

3000 part numbers a year...most at great savings. Call us and find out why MVP is the clear choice.

1.800.870.0687 FAX: 616.406.3125

MVP...We’re your partner in parts!

Check stock, prices and order at:

44

www.MHWmag.com

July 2014

www.mor-value.com

www.MHWmag.com

July 2014

45

Dealers, has your vendor made you look great lately?

Do your customers send you “Thank You” notes and photos from their warehouse? ...your racks look great

c. has elving, In w that Sh w Unirak o n ...received many compliments k u o y our ne d to let d Just wante eir installation of wonderful job an a s) d th Looking forward to future complete (Phase I). They did ched a few picture ks atta (I t. a e pallet rac r g installations em ks look ents on th your rac complim formation and y n a m received ed on Unirak’s in friends.

We have o ass nd have p t information to tw ons in our a already c ti a ta n ll o c ta s . c in In rs.

Shelving, rward to future r the next few yea e fo v o g s in n Look III pla paint d orange nd Phase f blue an Phase II a o g of rs in k lo o in c We are th e them – is your n s? n io a st c e y u A quick q mmercially in spra nd orange to hav ea co available elving blu ur rivet sh st painting o to our racking. the tour la ar time and er u v look simil e o y n r a c fo again . If we thank you rence and the sale e when you I d n a d urc Tod diffe ducts, condary so made the year … it siness, even as a se pping, shipping pro ! u b ra all help your a jam, with steel st never hesitate to c in se might be roducts, etc., plea p protection

Eric,

rds, Best rega aapala John A. H

pany 1062 taple Com ivonia, MI 48150- BudgetStaple.com Budget S | ,L t.

C 88 d 89 el 5. fi h 42 12671 Ric 1212 | Fax 734.

5.

42 4.

73 el T

Trust UNIRAK for quality Pallet Racking, Push Back, Pallet Flow, Carton Flow, Galvanized Rack We provide competitive pricing and ON TIME shipments

800.348.7225

Call for a quote from stock or racking made to spec.

www.unirak.com View our latest video online

(go to www.youtube.com, search 2500 feet of carton flow)

Current Quick Ship Release 39, 5/1/2014 Get added to our automatic e-mail updates – sales@unirak.com

46

www.MHWmag.com

July 2014

Since 2003

FACILITY ASSET PROTECTION

Since 2003 2003 Since Since 2003

FACILITY FACILITY FACILITY FACILITY

Since 2003

ASSET ASSET ASSET ASSET

PROTECTION PROTECTION PROTECTION PROTECTION

Celebrat in

1C0el YEARg S! Celeebbrraatting i n g C e l e b 10 YEraAtiRng 1C0eleYbEraAtiRnS !

10 YEARgS !

S!

Save Your Save Save Assets Your Save • Rails Your Assets • Systems Your Assets •Rails Rails • • Protectors Assets • Rails •Systems Systems • • More • Systems Rails •Protectors Protectors • • Protectors Systems •More More • More • Protectors • More

“Save”ty Stand Guard Rails & Systems ®

Protecting The Protecting Protecting Supply Protecting The The Chain.

Protecting The Supply Supply The Supply Chain.

Chain.

Supply Chain.

Chain.

“Save”ty®® Stand Stand Guard Guard Rails Rails & &Systems Systems “Save”ty “Save”ty® Stand Guard Rails & Systems “Save”ty® Stand Guard Rails & Systems

877-728-3891 • www.save-ty.com 877-728-3891 877-728-3891 877-728-3891 877-728-3891

• • • •

www.save-ty.com www.save-ty.com www.save-ty.com www.save-ty.com www.MHWmag.com

July 2014

47

New Products

ETL & DLC Listed dimmable LED thin panel lights ideally designed for down lighting

Soaring above our competition the NEW Eagle 55® pallet jack has been redesigned

A better quality pallet jack for your customers • 3 YEAR WARRANTY • Poly wheels (also available in nylon) • 5,500 lb. capacity • Available in 8 sizes

LEDtronics® announces energy-efficient, vibrationresistant LED replacements for both fluorescent fixtures and tube lights with its ETL and DLC listed dimmable thinpanel lights that are designed to replace troffers in most standard recessed T-bar ceilings.

Available in three sizes, the CLL series of thin-panel LED lights are ideal for flat-panel down lighting in offices, hospitals, hotels, resorts, conference rooms, commercial areas, as well as in educational institutions. Model number CLL1X4-40W-XWW101D is 1x4 ft and consumes only 45 watts of power, CLL2X240W-XWW-101D is 2x2 ft and consumes 44 watts, while CLL2X4-60W-XWW-101D is 2x4 ft, with only a 67-watt power use. Power consumption further decreases in linear proportion to the dimming level. Additionally, the minimal lamp heat output of LEDs over that produced by fluorescent tubes keeps temperatures in offices and hallways optimally lower, saving building airconditioning costs. www.ledtronics.com

$198 ea.

FOB FL

Fast shipping • Quality manufactured • Great prices

Forks

Arcon

We Accept:

Equipment, Inc.

Jamco has good quality forks at competitive prices & they have the stress test results to prove the high quality of Jamco forks.

Ask for our quantity discounts.

Call us for the details!

Class II, III, IV – standard taper hook type common sizes ALWAYS in STOCK

440-232-1422

www.ArconEquipment.com

www.ArconEquipment.com www.arconequipment.com Akron | Cleveland, OH 44146

440-232-1422

Over 35 years of satisfied customers!

We specialize in dependable reconditioned We specialize in dependable reconditioned BATTERIES AND CHARGERS batteries & chargers to calibrated to factory specs bycalibrated our certified factory specs technical staff. by our certified technical staff.

Hobart—Enersys—Applied www.ArconEquipment.com Energy Solutions—C&D

Celebrating 28 Yea rs 1986-2014

Ph: 866-848-5400 / 519-653-7979 Fax: 407-302-4484 info@jamco1.com www.jamco1.com 48

www.MHWmag.com

July 2014

◆ Hobart —and more! ◆ Enersys The ARCON Difference Not just used chargers, but used ◆ AppliedThe EnergyARCON Difference chargers that are tested, calibrated, Solutions Not just used chargers, but used chargers that are tested, and set to match AC input voltage ◆calibrated, C&D and set to match the AC input the voltage you specify. you specify.

Working & ready for use!

Working & ready for use! ◆ and more!

Good WANTED GoodUsed Used Batteries Batteries WANTED We will us with withdetails details— We willbuy buyquantities! quantities! Call Call us – we stockonly! only! wewant want your your GOOD GOOD surplus surplus stock

Fork-Co Forks & Attachments ...

More than forks!

Hook type and pin type forks, capacities to 110,000 lb. Pin type (shaft type) forks are made up in our Alvin, TX plant from stock blanks.

RDD 40 ROTATOR 4,000 LB Capacity Fork Spreaders - quick detach fork spreader and pin type sideshifter manufactured in our Alvin, TX plant

Fork Covers - load protection products Made in Houston, TX

FREE SHIPPING

Quick-attach WPH-FL pipe clamp, 20,000 lb capacity, built in USA in our Alvin, TX plant

Fork-Co USA has a new web site. Visit us today at:

www.FORK-CO.com Fork-Co’s 15,000 lb fork positioner designed and built in our Alvin, TX plant

The new Fork-Co USA Comprehensive Catalog for 2014 has been published to the web and is accessible through the web site.

Find forks, attachments, parts and accessories there.

Fork-Co Forks & Attachments PH: 888.367.5260 www.FORK-CO.com

FAX: 281.692.1450 info@tradingpoint.biz www.MHWmag.com

July 2014

49

New Products

New & Used Forklifts • Coil Tractors • Railcar Movers Yard Tractors • Container Handlers & More

To see a complete list of our inventory, visit our new online showroom at www.HKEQUIPMENT.com

Contact us at 412-779-3056 or 412-490-5311

Remanufactured INDUSTRIAL

3Most Models IN STOCK for immediate Shipment. r 3We Can Remanufacture and Ship Your Converter r Within 48 Hours.

MANUFACTURING COMPANY 4501 WEST NORTH AVE • MELROSE PARK, IL 60160 PHONE (708) 343-5444 • FAX (708) 344-6160

50

www.MHWmag.com

July 2014

Ergodyne launches new coiled tool lanyards Ergodyne has announced the expansion of their Squids® tool lanyard line to include the Squids® 3130 coiled cable lanyard available in both small and medium sizes. By utilizing a compact system that keeps the length of the lanyard close to the anchoring point, the new coiled lanyard reduce snags, trip hazards, and ensures the utmost in 3130M at heights safety. "These new lanyards 3130S provide the user with a compact and worry-free tethering solution," said Nate Bohmbach, Ergodyne product manager and DROPS member. "Workers in confined spaces will now have the benefit of a full-length lanyard without any of the dangerous and annoying hazards." One of the many features of the coil design is the ability to reduce the length of the lanyard. This not only prevents snag and trip hazards - it also keeps workers efficient and tangle-free while moving in and out of confined spaces and other tight areas. Unlike traditional coil lanyards, the 3130 is constructed with PU covered aircraft cable and corrosion-resistant stainless steel carabiners for the ultimate in strength and durability. The carabiner also boasts a screw gate for a safe and easy locking connection. www.ergodyne.com

Don’t be left out of Material Handling’s Directory —

Black Book of Industry Names Material Handling Wholesaler will publish the directory with names of material handling contacts with pictures, phone numbers and descriptions of how they can help Wholesaler’s 20,800 readers.

Fax or mail the form below and don’t get left out in our Black Book of Industry Names — published in Wholesaler’s August 2014 issue — deadline Monday, June 23, 2014.

Text Block Ads: 1–3 Blocks $50 each; 4–8 Blocks $45 each; 9+ Blocks $40 each q q q q q q q q q q q q q q q q q q q q q q q q q q q q q

Aerial Lifts / Scissor Lift Alternators Attachments Auction Companies Automated Guides Vehicles Batteries / Chargers Battery Chargers - New / Used Battery Recycling Brushes – Sweeper / Scrubber Carts Casters Container Handlers Conveyors Computers Hardware Core Buyers – Engines Core Buyers Dock Equipment Emission Analyzers Engines – New Engines – Parts Engines – Rebuilt Engines – Remanufactured Exhaust Analyzers Fabricators Financial Services Forklift – Accessories Forklift – Dealers Forklift – Jacks Forklift – Manufacturers

q q q q q q q q q q q q q q q q q q q q q q q q q q q q

Forklift – Rough Terrain Forklift – Training Forklift – New Forklift Wholesale Forks Forks – Telescopic Import / Export Industrial Wheels Insurance Inventory Control Lift Tables Lift Truck - Accessories Liquidations Lockers Mezzanines Motors – Parts Motors – Speed Control Pallet Racks-New Pallet Truck – Parts Pallet Truck – Scales Pallet Trucks – Used Parts – New Parts – Reconditioned Personnel Carriers Promotional Items Propane Distributors Propane – Repair Kits Pumps

q q q q q q q q q q q q q q q q q q q q q q q q q q q q

Rack Decking – Custom Rack Decking – New Racks – Used Rental – Attachments Rental – Equipment Repair Service Safety Equipment Scales – Forklift Scrubber Brushes Scrubber / Sweepers Equipment Scrubber / Sweeper – Parts Seats Shelving Software Steer Axles Steer Gears Storage Stack Racks Tires Tow Tractors Trailers Trade Association Transmissions – New Transmissions – Parts Transmissions – Used Transportation/Hauling Warehouse Scales Wire Partitions & Cages Wire Rack Decking

Contact Name: _________________________________________________________________________________________________ Company Name: ________________________________________________________________________________________________ Company Address: _____________________________________________________________________________________________ City: _____________________________________________ State: ___________________Zip Code: __________________________ Phone: ___________________________________________ Fax: _____________________Cell: _______________________________ Member Affiliations: ____________________________________________________________________________________________ 50 Word Description of your Company: __________________________________________________________________________ ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________

Mail Form to: Material Handling Wholesaler P.O. Box 725 | Dubuque, IA 52004-0725 or Fax it to: 563-557-4499

Still the one for advertising RESULTS!

by Monday, June 23, 2014 www.MHWmag.com

July 2014

51

www.superioreng.com

Advertiser’s Index Advance Metalworking Company, Inc.. . . 21

Florida Lift Systems. . . . . . . . . . . . . . . . . . . . 17

Regency Metals . . . . . . . . . . . . . . . . . . . . . . . 50

Advantage Material Handling, Inc.. . . . . . 45

Fork-Co USA Sales, LLC. . . . . . . . . . . . . . . . . . 49

Rhino Rubber, LLC. . . . . . . . . . . . . . . . . . . . . . . 3

Aftermarket Services. . . . . . . . . . . . . . . . . . 42

Forklift Pro, Inc.. . . . . . . . . . . . . . . . . . . . . . 20

Safety Systems & Controls Inc.. . . . . . . . . . 39

Akro-Mils Inc.. . . . . . . . . . . . . . . . . . . . . . . . . 15

Forklift Safety Training Services. . . . . . . . . 8

"Save"ty Yellow Products . . . . . . . . . . . . . 47

All Brand Forklift Parts . . . . . . . . . . . . . . . 27

Gateway Rack Corp.. . . . . . . . . . . . . . . . . . . 28

Shoppa's Material Handling. . . . . . . . . . . . 43

American Industrial Transmission Inc. . . 19

Grindstaff Engines, Inc.. . . . . . . . . . . . . . . . 18

SMO Catalog Marketing. . . . . . . . . . . . . . . . 23

American Vulko-Tread Corp.. . . . . . . . . . . . 55

H&K Equipment Company . . . . . . . . . . . . . . . 50

Stellana U.S.. . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Arcon Equipment, Inc. . . . . . . . . . . . . . . . . . 48

Hader Industries Inc. . . . . . . . . . . . . . . . . . . 31

Summit Metal Products, Inc.. . . . . . . . . . . . 40

Bay Equipment Co.. . . . . . . . . . . . . . . . . . . . . 29

Hamilton Caster and Mfg.. . . . . . . . . . . . . . 13

Superior Engineering . . . . . . . . . . . . . . . . . . 52

Cavaion Baumann USA. . . . . . . . . . . . . . . . . . 2

Industrial Power Products, Inc. . . . . . . . . 11

Superior Tire & Rubber Corp.. . . . . . . . . . . . 25

CharNor Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . 41

Jamco Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Taylor-Dunn. . . . . . . . . . . . . . . . . . . . . . . . . . 26

Clark Material Handling Co. . . . . . . . . . . . . 9

Joseph Industries, Inc.. . . . . . . . . . . . . . . . . . 29

Thombert, Inc. . . . . . . . . . . . . . . . . . . . . . . . . 54

Connell Finance Co. Inc. . . . . . . . . . . . . . . . 12

Melmor Associates, Inc.. . . . . . . . . . . . . . . . 30

Transamerican Equipment Corp. . . . . . . . . 14

De Lage Landen Financial Services. . . . . . . 22

Mor-Value Parts Company. . . . . . . . . . . . . . 44

Tri-Boro Storage Products. . . . . . . . . . . . . 33

Dyna Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Motor Tech, Inc.. . . . . . . . . . . . . . . . . . . . . . . . 5

Trivium Logistics . . . . . . . . . . . . . . . . . . . . . . 11

Dynamic Manufacturing Co.. . . . . . . . . . . . 50

Power Solutions Inc. . . . . . . . . . . . . . . . . . . 24

TVH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 56

ECOTEC LTD. LLC. . . . . . . . . . . . . . . . . . . . . . . . 12

Products For Industry. . . . . . . . . . . . . . . . . 53

UNIRAK Storage Systems. . . . . . . . . . . . . . . . 46

Engine Power Source. . . . . . . . . . . . . . . . . . . 7

Quantum Storage Systems. . . . . . . . . . . . . . 32

Wy'East Products . . . . . . . . . . . . . . . . . . . . . 16

Flight Systems Industrial Products (FSIP).10

Rack Deck . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

More advertisers & resources at www.MHWmag.com 52

www.MHWmag.com

July 2014

How would you like to How would yousales like to increase your salesto How you like &increase bewould more your productive? & be more productive? increase your sales & be more productive?

Distributors REQUEST YOUR FREE EXCLUSIVE BRANDS CATALOG FEATURING STORAGE PRODUCTS | TRUCKS & CARTS Distributors REQUEST YOUR FREE EXCLUSIVE BRANDS MATERIAL HANDLING |DOCK EQUIPMENT | OFFICE PRODUCTS CATALOG FEATURING STORAGE PRODUCTS | TRUCKS & CARTS ENVIRONMENTAL & SAFETY PRODUCTS Distributors REQUEST YOUR FREE EXCLUSIVE MATERIAL HANDLING |DOCK EQUIPMENT | OFFICEBRANDS PRODUCTS CATALOG FEATURING STORAGE PRODUCTS ENVIRONMENTAL & SAFETY PRODUCTS | TRUCKS & CARTS MATERIAL HANDLING |DOCK EQUIPMENT | OFFICE PRODUCTS ENVIRONMENTAL & SAFETY PRODUCTS

YOU SELL. YOU SELL. WE SUPPLY. YOU SELL. WE SUPPLY. CHECK OUT PFI FOR ALL OF YOUR MATERIAL HANDLING NEEDS! WE CHECKSUPPLY. OUT PFI FOR ALL OF YOUR MATERIAL HANDLING NEEDS!

Place L abel H ere Place L abel H Place L ere abel H ere

CHECK OUT PFI FOR ALL OF YOUR MATERIAL HANDLING NEEDS!

33YEAR YEAR GUARANTEE GUARANTEE

Highest Highestquality qualityproducts products

3 YEAR GUARANTEE

3-2014

ONE SOURCE SOURCE ONE FOR EVERYTHING EVERYTHING FOR

SAME-DAY SHIPPING

ONE SOURCE FOR EVERYTHING

For For1-3 1-3 day day delivery delivery

Over 50,000 50,000products productsavailable available Over

CONNECT WITH TODAY! CONNECT WITH US US TODAY!

CONNECT WITH US TODAY! 50,000 products available For 1-3 day delivery .com •Over www.ProductsForIndustry ProductsForIndustry P 800.548.4430 www.

800.548.4430 800.336.6608 ••FF800.336.6608

Highest quality products 3-2014 3-2014

SAME-DAY SAME-DAY SHIPPING SHIPPING

www.ProductsForIndustry.com • P 800.548.4430 • F 800.336.6608

www.ProductsForIndustry.com • P 800.548.4430 • F 800.336.6608 3-2014

Keep on Rolling

You need lower costs and less downtime, which is why you need Thomber t Dyalon ® “A” wheels and tires on your electric lift truck. They take a beating while you get a good night’s rest. Our wheels steamroll the competition!

Guaranteed life and lower costs!

Test our Dyalon “A” wheels and tires against your current brand. Calculate your total cost per hour. If Thomber t is not lower, you get your money back. It’s that simple.

The Lowest Cost

800.433.3572 | www.thombert.com

American Vulko-Tread Mad e i n

U. S . A.

For more than 55 years

Suffering from LWD? (Load Wheel Dysfunction) We have the cure!

Contact AVT for a better, longer–lasting, more satisfying load wheel experience. Put that smile back on your operator’s face!

Our polyurethane wheels and tires resist premature failure and add longevity to reduce down time. Whether you’re moving slow under a heavy load or you’re a high–speed specialist, we’ve got your wheel. Increase your productivity today!

We invite you to JOIN THE LEADER!

AMERICAN VULKO-TREAD CORPORATION 690 Chase, Elk Grove, Illinois 60007

(847) 956-1300 • (800) 323-6052

Fax: (847) 956-1339 • Web site: www.avt.us avtsales@avt.us

EXPERIENCE WORTH CELEBRATING!

www.tvh.com | www.irmn.com

Socialize with us today and enjoy our exclusive deals.