NAHSE Newsletter

NAHSE

SOUTH FLORIDA

EMPOWERING THE NEXT GENERATION OF HEALTHCARE LEADERS TODAY!

SUMMER 2019 • VOLUME 6

CHAPTER Highlights 2

4

Serendipity and Leverage with Jaret Davis

NAHSE South Florida excites audience at FAU Campus with CEO Health Summit

9 Learn how Mental Health, Social Determinants of Health and Business Networking were weaved together at NAHSE Health Talk at Kaiser University

12 NAHSE South Florida raises money for STEM programs with “TECH Talk” at Memorial Healthcare

NAHSE SOUTH FLORIDA

SUMMER 2019 • VOLUME 6

PRESIDENT’S Message Hello NAHSE Family!!!

I want to welcome you to the Summer edition of NAHSE Florida News. We now have members throughout the beautiful state of Florida from the Keys to Tallahassee we are ONE family.

All our committees have been very busy bringing quality healthcare events throughout our communities. In this edition each committee has their own editorial detailing their accomplishments and upcoming events for the summer.

In this issue you will be introduced to area leaders whom you may not have known but are the backbone of our healthcare delivery system. You will read about how the keys to leadership pipelines, understanding the social determinates of health and how technology is leading the way to greater innovations.

The Chapter is very pleased to announce our new partnerships with organizations such as the Florida State Minority Supplier Diversity Council, (FSMSDC), MIA Media, National Sales Network (NSN), National Black MBA Association (NBMBAA) , National Association of African Americans in Human resources (NAAAHR), South Florida and Central Florida HIMMS and the Central and North Florida ACHE. NAHSE is growing in Florida and so are the many minority leaders in healthcare who are seeking opportunities to serve in our community. As we come together lets all of us reach out and help each other along the way.

Please enjoy the news publication and I hope to see each of you soon.

Respectfully, Grant McGaugh NAHSE South Florida President

NAHSE

SOUTH FLORIDA

EMPOWERING THE NEXT GENERATION OF HEALTHCARE LEADERS TODAY!

JOIN NAHSE today!

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JARET L. DAVIS, ESQ

NAHSE SOUTH FLORIDA

“How Serendipity & Leverage Became the Secrets to His Success”

BY SHELLY-ANN M. PARKINSON Co-Managing Shareholder, Miami Office- Greenberg Traurig, P.A./Chairman-Nicklaus Children’s Hospital/ Former Chairman- Miami-Dade Beacon Council

to the NAHSE interview was enthusiastic, refreshing, and dynamic.

A self-described, “Son of the South,” due to the Louisiana and Alabama roots of his parents, Jaret is a native Miamian. Born at Mount Sinai Hospital on Miami Beach and raised in Allapattah, Liberty City, and Kendall, Jaret has lived in Miami-Dade County his entire life. He credits his family for laying the foundation for what he would become. As he tells his story, the portrait emerges of a Jaret Davis who is not your average corporate attorney, given his unique background in business, technology, healthcare, and of course, law.

It was his mother’s side of the family that influenced his interest in healthcare, as his aunt, grandmother and sister were all nurses. He not only inherited his father’s height, but also, his incredible business acumen. Jaret’s father, a successful businessman and entrepreneur, was his original mentor. According to Jaret, “He taught me a lot about business and how to navigate society. I spent a lot of time looking up to him and learning through osmosis. From my Dad, I got the knowledge of business, but from my Mom, I got the love of education.”

Jaret Davis’ sage advice to law students seeking employment is simple, “I can’t give you a job. I can help you get yourself a job. Each of you has a story. The energy you bring to telling your story, directly correlates to whether you get the job you want.” At an imposing 6’8”, Jaret Davis could easily intimidate anyone with his story. The co-managing shareholder of the Miami office for Greenberg Traurig, P.A. also chairs the Board of Directors at Nicklaus Children’s Hospital, and is the former chairman of the Miami-Dade Beacon Council, Miami-Dade County’s official economic development public-private partnership. Yet, the energy he brought

He explained that both he and his sister were excellent students who loved to read. A graduate of Miami Killian Senior High School in 1992, Jaret shared the fun fact that Chuck Todd of MSNBC was a classmate. Fast forward to his tenure as the chairman of the Beacon Council, Jaret led the organization at the time it oversaw the submission of the RFP in South Florida’s attempt to attract Amazon HQ2.

The University of Miami was the incubator of much of Jaret’s varied interests. There, he attended both undergraduate and law school, and this very inquisitive and intuitive young man was presented with opportunities that he wisely took advantage of. Looking back, he acknowledged that much of his successes could be summed up in two words: “serendipity and leverage.” Serendipity for being in the right place at the right time, and leverage for taking advantage of being in the right place at the right time and leveraging certain key skills.

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THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

SUMMER 2019 • VOLUME 6

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NAHSE SOUTH FLORIDA

JARET L. DAVIS, ESQ

“How Serendipity & Leverage Became the Secrets to His Success” (CONTINUED FROM PAGE 2)

As an undergrad with a major in economics and a minor in computer science, Jaret worked for four years during college handling network diagnostics and other related technology needs; he had no plans to become a lawyer.

Jaret planned to follow his father’s footsteps and go into business, primarily because he wanted to be around people. However, after doing his research, he found that a J.D. would afford him the opportunity to have more social interaction with his community and allow a greater opportunity to “touch society.”

Serendipity and leverage were certainly a winning combination as he secured his first and only legal job in his entire career when he was hired as a summer associate more than 20 years ago by Greenberg Traurig.

Serendipity for him was the perfect timing of entering the firm during the dot-com boom of the 1990s, when the firm needed someone with his specific tech skills.

The late 1990s was a time of rapid growth for technology startups and a young Jaret Davis knew how to talk to tech CEOs. For his first five years at the firm, he coached startups to raise capital for technology companies. He was in a league of his own and leveraged that to his advantage. He set the record for the most billable hours and the least sleep, no doubt, but he was on fire! Soon, he added biotech and healthcare to his repertoire and once again, dominated.

At 33 years-old, two of Greenberg Traurig’s senior leaders in Miami, Senior Chairmen Cesar L. Alvarez and Matt Gorson, appointed Jaret to become a co-managing partner of the Miami office. These two men believed in him, sponsored him and helped to guide his career.

Jaret also credits Sheldon Anderson, one of the top Black executives in Miami-Dade County (former CEO for the Southeast United States of Northern Trust Bank) for being one of his mentors.

Building a solid reputation at Greenberg Traurig went way beyond the firm and Jaret became well known for his technical abilities and knowledge base in biotech and healthcare. It was his work with biotech and healthcare companies that caught the attention of Nicklaus Children’s Hospital, who was attracted to his skills as a practicing attorney, technologist, and

“corporate chameleon.” Jaret Davis has been an active member of the Board of Directors for Nicklaus Children’s Hospital for the past 10 years and was elected chair in 2018. During his tenure on the board, Jaret also created a Technology Committee and chaired the Audit Committee.

Regarding the paucity of Blacks on executive boards, Jaret Davis points to “recruitment, relationships, and the intentionality of the board.” However, it is imperative, especially when dealing with healthcare and technology boards to “get over the fear of the complex.” Jaret tries to demystify the industries to others he mentors and encourages them to enter those non-traditional spaces for people of color. He also advises his mentees, “Go into those fields that everyone is afraid to go into, the only barrier to entry, then, is yourself.”

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NAHSE SOUTH FLORIDA

CEO HEALTH SUMMIT

ROY HAWKINS, JR Jackson Health System North

SR. ADVISORY COUNCIL COMMITTEE OVERVIEW:

LEAH A. CARPENTER Memorial Hospital West

The purpose of the Sr. Advisory Council Committee (SACC) is to serve as a platform for local senior healthcare executives to interact with the communities that they serve. It enables them to engage with politicians who drive policy decisions that directly impact their organizations, and allows them to serve as mentors to aspiring healthcare leaders. The SAC committee identifies, coordinates, and executes annual health summits that recognizes healthcare executives, clinical leaders, and other industry key opinion liaisons. The panel established by the SACC allows executives and leaders to share healthcare challenges in their respective organizations and department, discuss legislative impact to patients, highlight the challenges associated with delivering quality clinical outcomes, and share the financial effect on hospitals across the state of Florida. Additionally, the SACC also coordinates the Executive Leadership Forum, which provides the opportunity to increase the healthcare leadership membership for the chapter.

ROSALYN FRAZIER Broward Community & Family Health Center

The latter better positions the chapter in accomplishing the mission of “advancing healthcare in underserved and minority communities by educating the public through decoding policies and increasing public knowledge of the healthcare delivery system in Florida.”

The inaugural event that spearheaded SACC initiative was the CEO Health Summit held on March 14, 2019 at the Florida Atlantic University (FAU) Davie campus. This particular event brought healthcare leaders from top healthcare organizations in South Florida to share their perspective on the industry, present resources available at their respective health institutions, and answer questions from the community in an open forum discussion. This event was coordinated by the chapter’s SAC committee and John Carpenter, Enrollment Manager for Executive Education at FAU. FAU served as the key sponsor and host of this event.

Kim Griffin-Hunter, Managing Partner at Deloitte South Florida, served as the moderator. Kim led four senior healthcare leaders in a very captivating discussion surrounding

legislative healthcare policies, reimbursement, and accessibility.

The 2019 inaugural panel consisted of the following renowned healthcare leaders Roy Hawkins Jr., Leah A. Carpenter, Rosalyn Frazier, and Jonathan Watkins.

This CEO Health Summit was a sold out event with over 130 attendees.

The audience was comprised of a broad spectrum of individuals; ranging from college students to healthcare board executives. The discussion topics were in-depth and comprehensive. The two topics that appeared to be a motif among the responses of the panel were technological impact on healthcare and reimbursement.

Furthermore, as healthcare cost continues to rise, insurance companies started adopting the Value Based Care (VBC) model – a model that reimburses on the basis of the quality of patients’ outcomes.

According to our executives, this paradigm shift in healthcare has generated greater focus on quality metrics that enhances service, safety, and overall patient satisfaction. The entire panel supported the idea that technology

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

JONATHAN WATKINS Broward Health Imperial Point

(CONTINUED ON PAGE 5)

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CEO HEALTH SUMMIT (CONTINUED FROM PAGE 5)

and data are vital components that drives improvement. The aggressive presence of technology and data in hospitals has increased transparency/accountability for patients and healthcare institutions, increased hospital focus of building a culture of excellence, and increased concerns pertaining to the lack of patient care at the bedside.

In summation, it is safe to say that people in general want to receive guidance and support to assist them with managing their health.

The panel was in agreement with the concept that hospitals need to implement a system that is patient centric, taking into consideration the patient’s socioeconomic situation as they assess

individual’s healthcare condition(s) and determine care plans. It is the task of the health systems to decide how to best provide a support structure that is unique to varying circumstances, which would enable patients’ to better understand their treatment. To achieve the latter, hospitals are partnering with organizations that can assist patients with navigating through their restrictive environments.

Technology advancement in healthcare has provided a channel for health institutions to provide patient access to resources that allow them to take ownership of their health information, follow a care plan, and enables the care team to follow patients beyond discharge.

In order to successfully execute

this objective the IT systems or programs must seamlessly fit into the current infrastructure and flow fluently with the hospital’s work flow.

The final decision that leaders must decide, is whether they would build, buy, or outsource the solution. The leaders on this panel expressed that the complexity of healthcare supports that there is no silver bullet to resolving the challenges of the industry. Each health institution will have to decide the best course of action based on their patient population, access to resources, and economic conditions.

Written by: Natoia Adella McGarrell, MBA President Elect Sr. Advisory Council Committee (SACC) Chair

UPCOMING EVENTS

2ND ANNUAL EXECUTIVE LEADERSHIP FORUM Every year, the Sr. Advisory Council Committee (SACC) coordinates the Executive Leadership Forum (ELF) to express gratitude and appreciation to the Sr. Advisory Council members for their continued support. The council consists of senior healthcare leaders and healthcare executives across the state of Florida. This is an opportunity to plan for the future, acknowledge leaders, members, and SAC Scholars. Most importantly this is an opportunity to assure that the chapter is on course to be sustainable.

On August 4, 2019 we will embark on a private charter yacht and sail into the sunset. We will have networking from 4:00pm – 5:00pm and will have a prompt departure at 5pm. While a board the yacht, you will have access to an all-inclusive open bar and food. This is an exclusive healthcare executives, NAHSE members, and NAHSE chapter sponsors only event.

If you wish to join us and you do not fit one of the categories, please reach out and inquire about becoming a member or sponsor. Looking forward to seeing you board!

NAHSE SoFlo is on Fire! Join us so you can catch the heat!

Natoia Adella McGarrell, SAC Committee Chair mcgarrelln@outlook.com • nahsesouthflorida@gmail.com THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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EXECUTIVE SPOTLIGHT

NAHSE SOUTH FLORIDA

LEAH A. CARPENTER “A Passion for Quality Care, Safety & Service Excellence” Administrator & Chief Executive Officer – Memorial Hospital West

BY SHELLY-ANN PARKINSON “You don’t get to be the only AfricanAmerican sitting at a table of senior executives for the third largest public healthcare system in the country, by just your education and working really hard.

There has to be more substance to who you are, what you believe, Leah A. Carpenter and what you are willing to give back, because getting there is only half the battle, the rest is how you give back.” This profound statement was made by Memorial Hospital West’s CEO, Leah Carpenter, during her interview with NAHSE. For an incredible forty-five minutes, she invited NAHSE into her world and inspired us with her amazing journey, from defying odds and stereotypes, to shattering glass ceilings.

Born Black, female, and impoverished, in crime-ridden, Newark, New Jersey, could have destined a bleak future for Leah Carpenter. After all, most of the kids in her neighborhood were more likely to end up pregnant or on drugs, instead of graduating from high school. But Leah’s mother saw things differently and would tell her that even though she was born in the depths of poverty, she had a silver spoon in her mouth because she always had that innate sense of knowing that she deserved the best for herself.

Leah’s mother wanted the best for her when she enrolled her in University High School in the center of Newark. This was a school for the gifted and talented that attracted only the best and the brightest. Yet, the contrast was that it took a friend who was a local gang leader to ensure her safety on her daily commute to and from school, as it involved dodging bullets. Nevertheless, Leah never let those circumstances define her, but they became a part of the foundation on which her character was built.

She was gifted in science and math as a child and initially wanted to become a doctor. Then she discovered that physicians did not spend as much time with patients as nurses do. Thus, she became a nurse. In the clinical arena, she worked primarily in high risk women and children’s health, labor and delivery, pediatric ICU, pediatric ER, and her favorite, neonatal intensive care.

She also did ground and aerial transport, to pick-up sick, premature babies. She spoke of this time with great enthusiasm, exclaiming, “I loved being at the bedside, getting my hands dirty, working in the trenches. I actually miss that sometimes!”

Leah worked her way up the ranks as an assistant nurse manager and then, nurse manager. However, she never had any intention of becoming a CEO. As a matter of fact, she didn’t have a very high opinion of “the suits in the C-suites,” as she recalled, “In my day, we didn’t even know who the suits were.” There was clearly a disconnect between hospital executives and clinical staff.

Leah described her transition from clinical to administration as “divine intervention combined with life experiences.” After her auditory functions became progressively worse, requiring hearing aids, after suffering 98% hearing loss in her right ear, she decided to cross over to administration. Despite her reluctance, Leah credited amazing mentors who saw things in her that she didn’t see in herself and they pushed her into areas she may not have imagined on her own. It was that divine intervention, she believed, that always laid out a greater plan for her, than she even had for herself.

This plan eventually brought her to South Florida where she worked for the first two years in ‘for profit’ institutions. However, she found that they did not match up with her moral compass as she firmly believes that “there must be a nice balance between margin and mission.” Leah maintained that she never went into healthcare to make money. Her purpose was clear, “Don’t do it for ‘me’ or ‘I.’ I’m not doing it for fame, money, or glory. Patients and their families are the reasons why I am in this business.”

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“A Passion for Quality Care, Safety & Service Excellence” (CONTINUED FROM PAGE 6)

Thus, she left the ‘for profits’ and started with Memorial Health Systems 19 years ago. She began at Memorial Pembroke as a chief nursing officer (CNO). Then, she left to design, build, and open, Miramar, also as a CNO. She returned to Pembroke as a CEO, back to Miramar as a CEO, and then three years ago, became the CEO of Memorial Hospital West.

Regarding her tenure at Memorial, she stated, “As long as my values are aligned with the organization, I am here until I retire.” She explained that the secret to Memorial’s success is that it has been doing patient and family centered care since the beginning and that its philosophy has been based on high quality care, safety, and service excellence. Leah continued, “If we continue to put patients first, our success is guaranteed. We have proven it time and time again.”

Even at the top, Leah must remind herself that she is still on a journey and that her destination is not final.

She reads a lot and attends at least two to three major conferences annually to remain relevant and always participates in some level of executive coaching as she is always aware of where her deficits are. She is very astute at identifying raw talent and helping to develop them. She is most proud of the legacy of new leaders she has helped to develop. “You can’t be afraid to surround yourself with people who are more amazing than you are. If you can do so comfortably and courageously, then your success is laid out.”

Leah Carpenter is aware that she is a Black woman. She knows that because she is, she must work harder and that there are some who will always try to question her legitimacy. She hopes that this is a reality that will one day be diminished. But what she knows for sure, is that she deserves to be seated at every table she has ever sat at and made it clear that she has earned her place and no one else is empowered to question whether she deserves to be there.

To young People of Color, she advises, “You are enough.

Don’t let anybody tell you that you are not enough.” For those seeking to be mentored, she advises that you not ask her, “How do I get to be you?” Instead, believe in yourself. Don’t be afraid to take chances. Find your passion- the money will come. Develop your own values first- while I may be able to teach you technical and

clinical skills, I cannot teach you integrity, compassion, commitment, nor dedication. What I can do, is take that spark in you and ignite it and help to propel you to where you need to be.”

If you have the privilege to be mentored or employed by Leah Carpenter, she delivered these stern words for you, “I take no prisoners. You will not be promoted because you are Black or a woman. As a matter of fact, I might give you a harder time. You will not go through the ranks just because. You are going to earn it because I know what you are up against and I’m going to make sure that if you make it, you are ready. But I will cut you loose if I need to. It doesn’t matter what you look like!”

Leah Carpenter proves that there is a seat for everyone at every table if you are willing to put the work in and truly believe that you deserve to be there and can stay true to your core values. Of course, there is broken glass all around her as she has shattered many ceilings. This only means, that there is a clearer view for those who will follow behind her. These new leaders must now clear the path of broken glass for those who will follow in their path.

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HEALTH TALK

NAHSE SOUTH FLORIDA

Health Talks Lecture Series

BY SASHAH DAMIER Did you get to attend this year’s professional pathways event? If not, you missed a great lecture series brought to the community by NAHSE South Florida chapter’s program and education committee. Health Talks was a TED talk style lecture series featuring healthcare subject matter experts, Dr. LaTasha Russell, who shared her expertise on mental health, Dr. Celesia Valentine who spoke on how to improve our networking habits and Dr. Pedro J. Greer, who lectured on the social determinants of health and how to improve patient health outcomes.

The event took place on the evening of Tuesday, April 30, 2019. Keiser University was gracious enough to host NAHSE South Florida in the Auditorium of their Fort Lauderdale Campus. The campus’ own Director of Student Services, Violet Nikolici Lowrey, MBA, CPRW, CEMC spoke during the event on behalf of Keiser University and shared the many wonderful programs the University have in place for those interested in seeking careers in healthcare.

As the main event took place the Host for the evening was Resolute Healthcare’s founder and principal consultant, Dave McLeod, CPC. In his own right, Dave is a subject matter expert with over two decades of experience helping employers acquire highly talented healthcare professionals and matching candidates with rewarding career opportunities.

Dave brought on the first lecturer LaTasha Russell, Psy.D. Dr. Tasha is the President of The Association of Black Psychologists, South Florida Chapter, and a renowned clinical psychologist, having provided therapy to individuals, groups, families and couples in Los Angeles, Chicago, Virginia, Washington D.C., Singapore, and in South Florida where she now resides.

She has worked in hospitals, drug and alcohol rehabilitation facilities, battered women’s shelters, lock-down detention centers, and community mental health agencies. She has proven herself to work effectively with individuals that people judge, such as prostitutes, pastors, and the police. Dr. Tasha gave the Health Talks audience an interactive lecture focused on the day to day stressors of life and how to acknowledge them and (CONTINUED ON PAGE 9)

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HEALTH TALK

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(CONTINUED FROM PAGE 8)

overcome them. You can catch Dr. Tasha live, every 1st Thursday at Gigi’s Music Café in Sunrise, Florida, where she and a stand-up comedian do a talk show where the guests are selected right out of the audience just like she did during Health Talks.

The next subject matter expert was Celesia Valentine, PhD, MBA. Dr. Valentine has over 25 years of Professional Expertise in the areas of New Business Development, Marketing, Sales Leadership, Data Analytics, and Financial Management.

Dr. Valentine recently accepted a position as Vice President of Business Development role with iVantage Health Analytics to help build out their IDN team and C Suite presence. She sits on the Advisory Board for North Central University School of Health Sciences and is a former NAHSE South Florida Chapter president. Dr. Valentine showed us the research behind various networking techniques and theories and how presenting the right behaviors can lead to career success.

Last but not least, Pedro J. Greer, MD, who is a professor of Medicine, Founding Chair of Humanities, Health and Society and Associate Dean for Community Engagement at Florida International University Herbert Wertheim College of Medicine (FIU HWCOM) in Miami, gave a lecture on the social determinants of health. Throughout his career, Dr. Greer has been an advocate for health equity by engaging communities to create effective health and social policies and accessible health care systems. He shared some of the program initiatives FIU’s Herbert Wertheim College of medicine is bringing to the community, and their emphasis on the HouseholdCentered approach to care, which assesses and mitigates the impacts of household social determinants of health on individual patient outcomes.

Bookmark

THURSDAY, SEPTEMBER 26TH 5-9PM at the Cleveland Clinic in Weston Florida.

It was an honor to have all these wonderful subject matter experts in one place

EDUCATIONAL SESSION OBJECTIVES:

• What are the challenges related to administration and physicians working relationships?

• How do the challenges impact care delivery and advocacy for patients?

• What are the causes of those

and to be able challenges? to soak up a little bit of their • What are the solutions to those challenges? knowledge.

If you missed out on this event, please stay tuned to NAHSE south Florida.

The next event will be Titled: Breaking down healthcare silos - working well with physicians in healthcare delivery systems. The session will include education about enhancing operational healthcare delivery for effective provision of clinical care and patient advocacy by physicians.

It will give our panelist the opportunity to discuss an important issue like improving clinicians-administrators workflow. Education to organize for effective healthcare delivery that is aligned with advocacy for physicians and thus patients

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INNOVATION

NAHSE SOUTH FLORIDA

NARESH SAMLAL Driven by a Passion to Ease the Burden on Clinicians Through Technical Innovation AVP, IT Support- VITAS Healthcare

BY SHELLY-ANN PARKINSON “There is a more holistic approach to real efficiency. There are lots of opportunities to enhance their lives by taking away mundane things. If we can figure that out, we will do that under my watch.”

This was Naresh Samlal’s passionate response to a question from NAHSE Naresh Samlal South Florida’s President Grant McGaugh, regarding the integration of technical innovation in the lives of clinicians at VITAS Healthcare, where he is AVP of IT Support. Naresh laid out his journey and what led him to his passion to care so deeply about ensuring the delivery of quality healthcare at one of the most fragile stages of life.

said Naresh, “During that time, I could not miss. I was bulletproof. School was easy for me. I could remember stats and facts., etc. Plus, I got a real confidence boost.”

Naresh graduated at 17 years old with a 3.75 GPA. Towards the end of high school, he realized that he wasn’t learning drafting anymore and he started to get bored of it. “I was really good at learning and now I needed to create, and I wasn’t good at being a creative person at the time. I struggled with that. I didn’t feel I was good at seeing things before they happen. I could re-create. I could construct. I could do it, but not as good as I needed to be.” With this realization, he developed an attraction to computers. “I loved using the computer to create! I realized then, that’s what I really liked.” He got his first computer and became completely engrossed in it. Within one year, he was building and repairing computers for others and even had his own business cards at his mother’s suggestion.

For Naresh Samlal, family, culture, and a firm set of values are far more important than anything else.

His father is a skilled upholsterer who ran successful businesses in his native Trinidad and has managed to build a successful upholstery company here in the United States as well. Naresh found this type of work to be difficult and knew very early on, that while he respected his father’s work and work ethic, he had no desire to follow in the family business. He knew that he had traits more like his gregarious maternal grandfather, who he had always idolized. As his career blossomed, these traits became more dominant.

Naresh knew right away that he did not want to go to college. “It was crystal clear. I wanted to be in technology. It found me. I didn’t find it,” recalled Naresh.

He enrolled in Atlantic Vocational, a technical college in Coconut Creek at 17 years old. He was 10 to 15 years younger than everyone else in his class. After a fateful conversation with an instructor, who happened to be an administrator on the side, Naresh’s desire to be in information technology was solidified. He got the necessary certifications and knew that he wanted to be more on the hardware side. In his quest for knowledge, Naresh would volunteer at computer repair shops to gather experience, a pattern that would be repeated throughout his professional life.

Naresh described himself as a horrible student when he was still in Trinidad as he admits to not applying himself and was more concerned with becoming a professional cricketer. After arriving in the United States at a young age, without the distractions of cricket, he felt he had no choice but to apply himself. He excelled at Coral Springs High School, specializing in drafting, as he initially wanted to become an architect. “I tore through school,”

At 20 years old, he landed his first job at The Answer Group, working on the Gateway account. He eventually started to work directly for Gateway. At Gateway, he did a year of tech support on the phone, before he was promoted to quality assurance. After another year, he received the life-changing opportunity to become a technical trainer. Naresh learned that he loved to teach and enjoyed speaking in front of crowds. This may have (CONTINUED ON PAGE 11)

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INNOVATION

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Driven by a Passion to Ease the Burden on Clinicians Through Technical Innovation said she wanted to go back to school that was all it took to shut down the business. Afterall, she had already sacrificed a lot, raising their sons while he worked endless hours and traveled.

(CONTINUED FROM PAGE 10)

been an inherited trait from his grandfather, and he found that it brought out the best in him.

Naresh shared that this side of him was also nurtured by a different business that he and his family were involved with concurrently. He stated that from age 18 to 24 he was involved with the multilevel marketing company, Amway. Through Amway, he gained experience, exposure, and knowledge, as he was reading a lot about confidence building, how to interact with others, and how to communicate effectively. He had mentors geared towards seeing him realize his success and these included his parents and extended family members. Naresh credits Amway for much of his success.

Over the next few years, Naresh worked with Palm Beach Sheriff’s Office, Spirit Airlines, LNR Properties Corporation, and Kaplan. During this time, he would make five-year incremental goals for himself and would always make it known to the people who matter what his goals and aspirations were. He also didn’t plan to stay at any company for more than 2 to 3 years. By now, he was gaining a solid reputation, so much so, that Kaplan had to change one of its policies because of him, “Kaplan had a policy not to hire anyone without a college education.

They rewrote the policy.” However, as Kaplan struggled through the recession, Naresh was given three months’ notice as they were forced to downsize. During this time, he decided to start his own business. Since his departure was not adversarial, they subsequently shook hands and Kaplan Higher Education became his first customer.

Naresh ran his own company from 2010-2015. He was making more money than he had ever made in his life.

“I created a business where customers would wait 6 months for us to become available to do work for them.

We had a great reputation.” His company was based in the Caribbean and he spent a great deal of time traveling. He was ready to expand from the Caribbean to the United States and had more work than he could handle. However, he was working 18-hour days and was worried about his physical health. So, when his wife

As he returned home and sought to settle into a normal routine with his family, it dawned on him that even though he made a lot of money in his business, he was not passionate about it. It was during a three-month period of almost daily hospital visits to see his grandmother, after her triple bypass surgery, that Naresh concluded that he wanted to get into healthcare.

“I knew then, that I couldn’t do what they do. But I can do what I can do to help them do their job properly and better,” Naresh recalled thinking as he watched the clinicians dutifully care for his grandmother.

In 2015, he accepted the Service Desk Manager position at VITAS. Taking a significant decrease in salary, he was seeking quality of life and to find passion in what he does. He describes his first year at VITAS as a vacation as he was so used to such extremely long working hours before. He used the extra time he now had on his hands to start a non-profit to feed the homeless with his children and other family members to teach them proper business practices, but more importantly, compassion for others.

Naresh Samlal no longer wants to be the “2 to 3-year guy.” He is on a mission at VITAS, “My focus is still on making their lives easier. We have a long way to go.”

He sees his purpose as an opportunity to reduce the burden on the clinicians. He feels that in the healthcare field, tech does lag and needs to catch up and become more self-aware so that people can focus on patient care rather than data entry. “The solution is there. All the pieces are there,” asserts Naresh, “It will take a mind shift, but it can be done if we all get on board. The patient will expect and demand more. They have a choice. They will demand indirectly by not using your services if you don’t meet their expectations.”

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TECH TALK

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In conjunction with the South Florida HIMSS Innovation Series, the NAHSE South Florida chapter, held its first “Tech Talk” highlighting industry leaders across the Technology spectrum! The sold out event was held on May 23, 2019, at the Memorial Healthcare System’s Training Center in Miramar, Florida.

Memorial’s featured speakers included Keynote and Vice President of Information Technology, Oscar Perez, and the NAHSE Tech Chair and Telehealth Strategy Program Manager, Camila Morrison.

The Visionary and Transformational leader, Oscar Perez, opened up the night with his keynote address. With over 25 years of Healthcare IT experience, he believes in putting people and culture first while advancing technology to enhance patient care. This well-rounded expert is focused on taking healthcare to the next level. He does just that in his current role as VP of Information Technology at Memorial.

Under his leadership, Memorial has been named: Most Wired 11 years in a row, Best IT Places to Work, and has received HIMSS Stage 7 IP and AMB achievement! Oscar shared his focus on creating a culture of innovation to move the healthcare needle forward with attention to Population Health Management, Consumer Engagement, Cloud, Analytics, and Security, as his top priorities. Lastly, as the incoming President for South Florida HIMSS, Oscar, also shared the SFHIMSS healthcare technology innovation competition. Deadline for submission is July 31, 2019 @ http://slf.himsschapter.org .

The evening was a tech innovators dream as the audience embraced the moderator for the night, Allan Daisley, Managing Director of Startupbootcamp Digital Health SCALE in Miami. As he set the tone on the importance of Entrepreneurship and digital health innovation, his passion rang through as he described his day to day operations of the Miami program that helps high growth potential start-ups engage with and bring impactful technologies to healthcare stakeholders. In his role he recruits, invests in, and develops healthcare start-ups through the commercialization process, steering them toward meaningful engagements with healthcare corporations. Allan posed 10 questions to consider if you are thinking of becoming a healthcare entrepreneur: 1.

Does anybody want it? 2. Do you need to protect it/yourself?

3. Or are you the only one? 4. Are you regulated (FDA)? 5.

How far should you take it? 6. Will you do it alone? (Hint… no) 7. Got Cash? 8. How will you make money? 9. Is your “customer” really your customer? 10. Are you ready for value based healthcare? Healthcare provides lots of opportunities for innovation but it must solve real problems that people are willing to pay for.

LLC. As a Subject Matter Expert, Aliya’s healthcare information technology and software development firm, provides EHR implementation and optimization services, custom software development, mobile health application development, IT management support and digital health advisory services. Through her broad experiences, she focuses on developing “smart” EHRs that allow physicians and nurses to obtain the information they need quickly and more effectively. She believes the EHR market needs innovation with Voice Recognition Software, Machine Learning (ML), Natural Language Processing (NLP), and Artificial Intelligence (AI). Looking forward to future developments with AMR. What is Innovation in IT without security? Alexis PerdereauxWeekes, Founder and Chief Data Privacy Officer at Carib Tel Network Group Inc. /Karambwe Cybersecurity Group, LLC, discussed how Cybersecurity and Privacy Risk to healthcare providers is an intricate part of ALL innovative technologies.

His company helps businesses identify and mitigate risk to their core business assets, ensuring information security architecture, standards, policies and security programs remain effective and efficient in addressing compliance and regulatory requirements. As a 20 year veteran in the Information Technology and Data Assurance space, he has worked on a broad range of corporate security, compliance and risk management initiatives. Alexis presented Interesting data on recent breaches in Healthcare leading to HIPAA violation fines by OCR as well as 2019 Verizon Cybersecurity Breach Report attributing 70% of breaches to Ransomware.

He cited the Top 5 Cybersecurity Threats in healthcare as: 1.

E-mail phishing attack. 2. Ransomware attack. 3. Loss or theft of equipment or data. 4. Insider, accidental or intentional data loss. 5. Attacks against connected medical devices that may affect patient safety. Implementing safe practices, proper security policies and training is key to prevent security risks.

We often hear that the data is in the Cloud. Well, the President of Data Transformation and Co-Founder of Belle Fleur Technologies, a company driven in the adoption of Cloud technology, helping companies build and maintain modern infrastructures, was the next presenter. Tia Dubuisson shared how it’s all about the data. She is passionate about transforming data into business insights and working to automate manual tasks to empower employees to drive business rather than spreadsheets. With AWS Advanced Consulting Partner, her company is able to provide a Quicksight and Well-Architectured platform with the right analytics tool for every job.

Next, innovation through EHR software development was What is Blockchain? John Riley, CEO and Co-Founder of presented by Aliya Aaron. As a Registered Nurse with C-N-C, a Blockchain Advisory company, and Organizer of the over 20 years of healthcare industry experience working BlockEv West Palm Beach Blockchain Meetup group, shared with providers, vendors and government agencies, Aliya is the CEO and Principal of AMR Healthcare Consulting THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

(CONTINUED ON PAGE 13

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TECH TALK

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(CONTINUED FROM PAGE 12)

the benefits of Blockchain in Healthcare and the changes that it will bring. John quoted Don Tapscott’s definition of Blockchain, as “The ingeniously simple, revolutionary protocol that allows transactions to be simultaneously anonymous and secure by maintaining a tamperproof public, private or permissioned ledger of value.” There are many organizations that have started leveraging Blockchain such as AIG, Humana, Mass General Hospital, The Harvard Medical School and many more. The areas that Blockchain provides most value for healthcare, according to John, is in Supply Chain, Clinical Trials, Identity, and Healthcare records. Blockchain is still a new concept, a transformational disruptor but it will one day be used globally like the internet. There is a Legacy Business Mindset and Digital Transformation Mindset. Companies have to be ready for innovative technologies including Blockchain or they may risk extinction. Great presentation by John Riley, 17 year expert in the software applications field for companies like Oracle and SAP, assisting in software implementations, business process changes and digital transformation.

The Internet of Things (IOT) was another hot topic at the Tech Talk presented by Mike Crump, Director of IoT Solutions at DataRemote. Mike has a diverse technology background delivering Industrial IoT solutions that help companies improve operational efficiency and increase profitability. Mike shared the importance of IoT adaptation and purpose driven solutions will lead digital transformation of organizations today, revolving around simple interoperability that find insights for greater productivity. The four key business attributes critical to success in the digital era are: 1. Customer experience. 2.

Unlocking value. 3. Focus on innovation. 4. Utilizing Artificial Intelligence (AI), according to Mike. What will this mean to Healthcare Professionals? “It is changing the way patients receive personalized care, you are capturing clinical data in greater detail to do something with it and improving the future of healthcare using tools like AI and predictive analytics.” The bottom line is everything is connected whether its wearables, sensors and/or more sensors. Clinical data with patient behavioral data provides a clear future and patient progress.

After so many great industry experts and gurus, it was a great honor to share how Telehealth aka Telemedicine innovation is transforming healthcare as we know it today. Having access to care at your fingertips, wherever you are located, with tools that are used in everyday life, aligns with the Memorial Healthcare System’s mission and vision. Over 3 years ago, Telehealth became an operationalize service line to achieve this and I proudly lead the charge as the Telehealth Strategy Program Manager. Since its inception, 20+ Telehealth programs have been implemented spanning from Pediatrics to Adults with over 13,000+ Telehealth visits. Examples of some of the Telehealth Programs in place are: TeleRounding in the Neonatal ICU, Tele-Oncology, Tele-Pharmacy, Tele-Behavioral Health, Tele-Stroke, Tele-Endocrinology, Tele-Pulmonary, Tele-Primary Care, Tele-PostOp and MemorialDocNow. Our initial program, MemorialDocNow

was started for the community and employees enabling 24/7 access to a Provider from our Mobile App. Commonly treated conditions are Allergies, Asthma, Cough, Flu, Pinkeye, Sinus Infection, Sore Throat and UTI. In March 5, 2019, MemorialDocNow was the first ever Virtual Doctor platform for the Opening Day and Joint session for the Florida House of Representatives in Tallahassee. On April 23, 2019, the House and Senate signed Bill HB23 which establishes a regulatory framework for telehealth in the state of Florida. On June 25, 2019, HB23 was approved and signed by Governor Desantis. Private and Commercial payers, Medicare and Medicaid are beginning to align with reimbursement for Telehealth and it we will be great to see this come to fruition for complete parity or reimbursement of a Telehealth visit matching reimbursement for an office visit, as is in many other states. Access a doctor online at https://memorialdocnow. com/landing.htm To close the evening, we had a very special guest, Damon House, Senior Business Program Manager, managing solutions and strategy for healthcare within the Public Sector Industry Solutions Priority Area Team, for Microsoft’s Worldwide Services Division. This dynamic speaker kept the audience engaged as he discussed Digital Transformation and Artificial Intelligence with Microsoft Services. His take on the fact that the business universe is expanding with the understanding that every day innovation accelerates, as technology blurs the boundaries between physical products and virtual experiences. His reminder hit home for the audience with the knowledge that the disruption is the new reality with limitless opportunities. At Microsoft, the goal is to accelerate the value imagined and realized from digital experiences. In order to do this it requires a digital transformation and this happens by engaging customers, empowering employees, optimizing operations, and transforming products. Damon kept us abreast of new technologies within Microsoft and with an important takeaway imparticular, that Office 365 is FREE for Students and Teachers.

NAHSE South Florida President Grant McGaugh, Advanced Technology Executive at Zones Inc., achieved his mission of presenting an amazing, first time ever, SFL Tech Talk, in conjunction with SFLHIMSS and the support of many sponsors, to raise funds for the Girls in Stem Program.

Backed by a diverse group of expert panelists and 100+ attendees, over $5000 was raised! “The night exceeded my expectations,” says Grant! Thank you to all of sponsors: AWS, Belle Fleur, Connections, Florida International University and especially, The Florida Minority Development Council (FSMSDC), who aired the event live.

Authored by Camila Morrison, NAHSE Tech Committee Chair, Registered Nurse Leader, and results driven professional with a passion for utilizing technology to improve the delivery of healthcare.

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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MEMBER SPOTLIGHT

NAHSE SOUTH FLORIDA

NICOLE WILLIAMS “A Nurse Who Does IT”- Carving Out A Niche of Her Own Director of IT Project Management – Mount Sinai Medical Center

BY SHELLY-ANN PARKINSON “Nursing is my bread and butter. I am always a nurse first, no matter what,” said Nicole Williams, as she sat down for her interview with NAHSE South Florida Chapter President, Grant McGaugh. But, how did a nurse become the Director of IT Project Management at Mount Sinai Medical Center, the largest, independent, non-profit hospital Nicole Williams in South Florida? Her journey has been one of tapping into her strengths, knowing her worth, and rising to all the challenges that were set before her.

Nicole Williams’ Miami story is like many others who migrated down from the north. She was born in Brooklyn, New York, into a hard-working immigrant family from Jamaica, and moved to Miami at the age of 12. Her grandparents and her mother worked in the telecommunications industry in New York. After moving to South Florida, her mother became a nurse. Her family’s career choices greatly influenced Nicole as well.

Her interest in healthcare started early. While attending Miami Sunset Senior High School in Kendall, Nicole participated in Healthcare Occupation Students of America, a national organization with a chapter at her school that prepares students for careers in healthcare.

This program made way for her to become a candy striper at Baptist Hospital where she worked part-time during her senior year in the emergency room as a unit clerk and as a registrar. Nicole shared that this experience taught her a lot about healthcare, customer service, medical terminology, and so much more. She was hired full-time, right after high school into the emergency department and remained there for four years.

While working at Baptist Hospital, Nicole was earning her A.A. degree in nursing at Miami-Dade College. She went directly into the nursing program at the HBCU, Hampton University in Hampton Roads, Virginia where she spent the next 2 ½ years and became a registered nurse.

Nicole had a tough time finding a nursing job after college as there wasn’t a nursing shortage at that time. Her first job as a R.N. was at a 16-bed emergency room hospital across

from the Pentagon. She stayed there for a year and then did some public-school health nursing in Baltimore. She then gained tremendous experience as a trauma nurse in the level 1 trauma unit at the fast paced and urban, Johns Hopkins Hospital. She also became an agency nurse for some time, travelling within the Beltway, requiring three licenses for Washington DC, Maryland, and Virginia.

Besides the influence of her grandparents and her mother’s technology backgrounds, Nicole was also starting her nursing career around the same time when the internet was just getting started. This proved to be both critical factors to the decisions that would shape her future. According to Nicole, “I wanted to do something different. It was at a time when hospitals were assessing electronic records.” Most hospitals at the time still relied on paper charts. She had the brilliant idea to get into healthcare information technology (IT) and took a night course in network engineering at Strayer University and got Microsoft certified. The class was very easy for her and the professor suggested a master’s degree.

She now realized that her number one interest was IT. Nicole enrolled in graduate school at Johns Hopkins where she eventually earned a Master’s Degree in Information and Telecommunications. While in grad school, she did a paper on the benefits of computer-based patient medical record systems, which would be predictive of so much of the work she would later practice. She also worked while still in school for a year at Georgetown University as a data manager for a Department of Defense contractor doing patient outcomes analysis and hospital core measures from military treatment facilities across the world.

Upon graduation, Nicole returned home to Florida and went back to working at Baptist Hospital, now working in the IT Department. “I took a significant pay cut, but that route gave me a foundation. Starting in IT and starting from the bottom-up, I learned a lot. I learned how things are connected, how to build a team, how to practice all the theory and project methodology that I learned in school.”

At Baptist, she worked in the IT Department and was then transferred back to her old stomping grounds, the emergency room, where she first started back in high school. Now, she was there to implement the electronic records system. Her well-rounded experience came in very handy during this time.

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MEMBER SPOTLIGHT

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“A Nurse Who Does IT”- Carving Out A Niche of Her Own (CONTINUED FROM PAGE 14)

As she outgrew that position, Nicole went to work as a consultant, doing business process design for IBM Healthlink around electronic medical records implementation.

Nicole stated that she really enjoyed this job, which involved talking to clinicians about their current workflowsn order to develop their future workflows. Her change management - “day in the life” presentations were developed to teach these clinicians about how their lives would change with the new technology.

Contracting eventually gave way to working directly for the vendor when Nicole worked for Mckesson in Central Florida. She was hired on the spot because her background as a nurse and as an IT professional was so unique. There, she worked with a legacy hospital information system, which was in essence, an old system, in the process of “sun setting.” Nicole went there to support their patient documentation system. However, not long after, she was being asked to add more areas of the hospital system.

It was when a manager became aware of her discontent with these additional duties, that Nicole received some sage advice that she did not initially appreciate,but became priceless later in her career. Her manager told her to take these additional duties and add them to her portfolio. “Don’t think about being a nurse. Think about the whole heathcare system. Learn about the business of healthcare,” said her manager. “She taught me a little about everything looking back. She was trying to coach and mentor me. I can now speak to every area of the hospital,” remarked Nicole.

In 2010, a family issue forced her to return to South Florida and Nicole was hired by Mount Sinai. She took the only position that was available, as a trainer for the EPIC system.

This was a few steps back, as she was over-qualified for that position, but those steps backwards were necessary for her situation at that time. She then became a trainer and linical analyst, supporting clinical systems for 3000 nurses and physicians for the EPIC implementation.

An opportunity then presented itself from Accenture. She took advantage and left Mount Sinai and worked as a consultant for Accenture, doing EPIC implementation at several hospitals across the country.

After two years, Nicole returned to Mount Sinai to the same role she left as a clinical analyst. Since the

electronic medical records were already implemented, she just had to do some fine tuning, optimizing, and taking on little projects such as implementing an e-Prescribing system. After one year, Nicole was promoted to the position of Clinical Systems Manager. She occupied that role for two years before being promoted to her current role as Director of IT Project Management. This role encompasses way more than clinical systems, but anything to do with the free-standing emergency department and the new surgical Tower. She works with construction and various departments.

It is a lot of moving parts, as she must manage all the programs and portfolios.

She must make sure that all the teams work with their project plans to sync their schedules and all that is necessary to support their systems.

Nicole Williams wants to continue to develop her leadership skills and wishes to get some more certifications under her belt in addition to the certification she already has in project management. She also wants to open herself up to more opportunities with a healthcare organization in senior leadership in either IT or hospital operations.

Nicole’s advice to women of color interested in becoming healthcare executives is clear and thorough: “Educate yourselves. Get the foundation. Find out what you need for the role. Learn what is required. Be open to learn everything. There may be roles you may get that you weren’t planning on getting. Every role teaches you something. Take it and put it in your toolbox. You may not use it right away but you may use it in the future, and it is knowledge gained that no one can take away from you. Be open to learning things outside of your comfort zone. You may be asked to take on projects or jobs that are probably not the best. Just go ahead and do it. Sometimes, they are opportunities that no one wants. Sometimes that’s an opportunity to show you your worth and value. Do it and give it 100%.” She goes on to advise, “Find that niche area.

Do the hard stuff. Challenge yourself.”

Nicole Williams is a firm believer in doing an analysis of one’s self and finding your own strengths. “Know your worth. Every experience I had, meant something.” As she continues to challenge herself and transition to new chapters, look out for Nicole Williams, she is on a trajectory to even more greatness.

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NORTH FLORIDA

BY NICOLE THOMAS On June 6, the Chapter hosted nearly 60 leaders for a networking and professional development event in Jacksonville. Dr. Leon Haley, CEO of UF Health, a 2-hospital health system, served as the host at their beautiful North Campus. Guests were treated to a tour of hospital and enjoyed Nicole Thomas networking meeting many firstPresident, Baptist Health time guests as well as senior South, Jacksonville leaders. Dr. Haley served as the guest speaker for the evening as well, sharing his professional story as he has moved from one on one patient care as an Emergency Department Physician to a leader of a health system with broad reach delivering patient care to so many. Darren Brownlee, NAHSE National Parliamentarian facilitated the Q&A segment with Dr. Haley.

NAHSE SOUTH FLORIDA

and Chief Medical Officer of the Emory Medical Care Foundation. A former Professor in the Department of Emergency Medicine at Emory, Dr. Haley formerly served as Deputy Senior Vice-President of Medical Affairs, Chief of Emergency Medicine for the Grady Health System and Vice-Chairman of the Department of Emergency Medicine at Emory University.

A native of Pittsburgh, PA, Dr. Haley received his undergraduate degree from Brown University, his medical degree from the University of Pittsburgh and his master’s degree in health services administration from the University of Michigan. Dr. Haley completed his residency, including a year as Chief Resident, in Emergency Medicine at the Henry Ford Health System in Detroit, MI. Prior to his position at Grady and Emory, Dr. Haley was a Senior Staff Physician at the Henry Ford Health System and a member of the Henry Ford Medical Group. Dr. Haley is Board-Certified in Emergency Medicine and a Fellow of the American College of Emergency Physicians.

Topics included Handling stress, Work Life Balance and Career Advice. The audience had unprecedented access to this leader sharing so openly advice that healthcare leaders at all levels could learn from. A huge thank you goes to our Chapter President Grant McGaugh and President -Elect Natoia McGarrell for travelling to be with us for the phenomenal event.

Dr. Haley is an active board member of the Jacksonville Chamber of Commerce, the Civic Council, the American Hospital Association Metro Governance Council, the Florida Hospital Association Policy Committee, the Essential Hospitals Institute, the American Board of Emergency Medicine and the Griffith Leadership Center at the University of Michigan. He is a member of the Omega Psi Phi and Sigma Pi Phi Fraternities.

Leon L. Haley Jr., MD, MHSA, FACEP, CPE is currently serves as the CEO of UF Health Jacksonville, VicePresident for Health Affairs and Dean of the University of Florida College of Medicine –Jacksonville; and Professor of Emergency Medicine. He previous served as the Emory Executive Associate Dean for Clinical Services at Grady

Dr. Haley has interests and publications in health administration, operations and strategic management and diversity as it relates to healthcare and emergency medicine in particular. Dr. Haley has served on or chaired various hospital, university and national committees including the Board of Directors for the Society for (CONTINUED ON PAGE 17)

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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NORTH FLORIDA

NAHSE SOUTH FLORIDA

(CONTINUED FROM PAGE 16)

Academic Emergency Medicine and the Institute of Medicine’s Committee on Health Insurance Status. He is a member of several national organizations including the American College of Emergency Physicians, the American College of Healthcare Executives, the American College of Physician Executives and the National Association of Health Services Executives. Dr. Haley is also an Oral Board Examiner for the American Board of Emergency Medicine.

Dr. Haley has several honors and awards including being chosen as one of the Atlanta Business Chronicle’s Healthcare Heroes for 2005 and the “Up and Comers Award” in 2004. The Who’s Who in Black Atlanta 2007, Georgia Trend Magazine’s “40 Leaders Under 40” in 2002, Georgia Association of Physician Assistants Physician of the Year Award in 2003, International Who’s Who of Professionals and the Alpha Kappa Alpha Pink Ice Gala Community Service Award and the Delta Sigma Theta Golden Torch Award. Dr. Haley has additional completed the Woodruff Leadership Program at Emory University and a Fellowship for the National Association of Public Hospital (NAPH) Program. Dr. Haley has been funded by the Department of Defense, SAMSA, Robert Wood Johnson Foundation and the Healthcare Foundation of Georgia. Dr. Haley served on the State of Georgia’s Trauma Network Commission as an appointee of the Lt. Governor Mr. Darren Brownlee has learned to adapt and succeed within each of his environments. Born in Detroit, Michigan but raised in Germantown, Maryland, Darren used his football talents and academic achievements to pursue his dreams. After earning himself a full scholarship to play football for West Virginia University, his educational desire for healthcare began to outweigh his love of the sport. Darren then transferred to Hofstra University in Hempstead, New York to pursue a new path and find life outside of football, graduating in 2009 with a Bachelor of Arts degree in Psychology. Shortly after graduation, he decided to enter the Master of Health Administration (M.H.A.) program working 5 jobs over 3 years to pay his way through school before receiving a full scholarship from Hofstra University in 2010. Graduating with a stellar accumulative GPA, Darren was the recipient of a competitive Administrative Residency position for Johns Hopkins Medicine. He progressed through his residency to the position of Clinical Operations Project Manager for the Department of Surgery, to shortly be promoted to an

Assistant Administrator for the Department of Medicine, with an additional two more promotions within his six years within Johns Hopkins Medicine.

In addition to his positions, Darren is the ImmediatePresident of the NAHSE, Baltimore Chapter and now serves as the NAHSE National Parliamentarian. His community leadership involves engagement with the Legislative Black Caucus of Maryland as a 4 time chair of their health symposium, a previous board of the Emerging Leaders United, a committee under the United Way, a Big and Ambassador for Big Brothers Big Sisters, and a proud life-member of Alpha Phi Alpha Fraternity, Incorporated.

Through the Robert Wood Johnson Foundation, Darren is (1) of (40) leaders in the 2017 Culture of Health Leaders cohort composed of leaders from all sectors workings towards collaborative solutions that address health inequities and moving communities and organizations toward a Culture of Health.

In October of 2017, Darren was recruited to the Mayo Clinic of Florida where he now serves in Senior Leadership as an Operations Administrator for specialties including but not limited to the Hospital, Medicine and Medical Specialties. As he continues to want to lead change within his community in a major way, he recently completed his qualifying exam for a Doctorate of Public Health in Health Policy and Management Program at the Johns Hopkins School of Public Health.

Jacksonville and Tallahassee are working together to bring networking and professional development events to North Florida. Stayed tuned for the details of the event scheduled for September 10 in Tallahassee. Hope to see you there.

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CENTRAL FLORIDA

arisen in the medical community in reaction to the Patient Protection and Affordable Care Act. The demand for higher quality healthcare at a lower cost has created an imminent need for change and innovation in healthcare delivery. Healthcare has seen innovations already such as pharmaceuticals, medical devices, information technology and biotechnology products. Our panelists for this forum will discuss how health systems are using innovation in technology to improve the value of the healthcare delivered. Examples may include using technology to improve connectivity, patient flow, provider efficiency, and/or quality measurement.

BY MICHELLE TAYLOR I recently had the opportunity to attend the NAHSE C-Suite Leadership Conference held in San Diego California on May 23-26th. The event was attended by leading healthcare executives from around the country to network, share ideas and discuss real life business challenges and solutions, creating pathways to practical changes.

This year’s theme, Leadership WakeUp Call: Disrupting the Status Quo addressed innovative and unique leadership approaches to the issues facing our industry. The speakers lead discussions on navigating the political environment, fostering diversity and inclusion within our institutions, and shaping initiatives to ensure we meet the needs of the communities we serve.

What I appreciated most about this event as the membership chair for Florida NAHSE and a member of other healthcare associations was the professional openness that the exclusive setting created enabling the members a platform where real talk could be accomplished.

Whether it was the exceptional speaker choices, educational topics or social networking this event gave way to numerous opportunities to

NAHSE SOUTH FLORIDA

develop greater understanding and partnerships in a safe inclusive environment.

NAHSE Central Florida also engaged with Orlando Health and other health executives in the region to foster a new relationship to bring creative robust programs to the area. Our planning committee is putting together several programs in the coming months to promote minority healthcare executives in the area for both career and business development.

Our next event will be in conjunction with ACHE Central Florida and North Florida HIMSS on August 15th featuring a speaker from NAHSE. This educational session will explore the changes and innovation that have THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

The next Central Florida NAHSE is planned for late Summer early fall 2019. This educational session will discuss the issues surrounding patient outcomes and the financial impacts to the hospital system with today’s policies. What’s driving the new attention around readmission rates? Is it government, demand for accountability and efficiency, or better communication and community relations? Our panelist will discuss the critical components of shifting to a patient focused outcome from all aspects of the healthcare delivery system from their departmental view.

STAY Tuned for additional information as we continue to grow in Central Florida!

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NAHSE SOUTH FLORIDA BUSINESS DEVELOPMENT AND ENTREPRENEUR

NAHSE South Florida is pleased to announce the creation of the business development and entrepreneurial committee. The committee’s task will be to provide education and experiential resources to members seeking to offer their products and services to individual and institutional NAHSE members. Participation will Dave McLeod include member and non-member Committee Chair activities such as workshops and an annual expo. The recent partnership between NAHSE South

Florida and the Florida State Minority Supplier Development Council will provide a pathway for qualified women and minority owned businesses seeking certification. Advisory members to the committee will consist of sales, procurement and legal professionals. The advisory committee chaired by Dave McLeod, will guide new entrepreneurs on matters related to business structure, business development and risk mitigation. The committee will also facilitate introductions between providers of products and services and the organizations that procure them.

The anticipated launch of the committee is mid-July. Members will receive notification of committee opportunities.

McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.

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Staffing and consulting solutions in revenue cycle management and population health CALL MICHELLE TAYLOR (813) 616-5891 Quality Choice Staffing aspires to be the leader in Transportation, IT, Engineering and Healthcare services. We pride ourselves on getting it right upfront. Hiring the right candidate can save time & resources, but more importantly can move your business forward.

CALL MIKE AT (347) 526 5542 Cornhusker Capital (“Cornhusker Capital”) is a full-service advisory firm providing Mergers & Acquisitions (M&A), Capital Raising, financial opinions, valuation services, corporate advisory, and portfolio valuation to private businesses.

CONTACT REGINALD MCGAUGH AT (312) 513-1943 From instilling effortless confidence to developing an effective visual image, I Am CHIC is a premier lifestyle consulting firm that makes your “What should I wear” decisions easier CONTACT CHRISTIE GRAYS AT ( 305) 495-9700 or christie@IamChic.net We are committed to providing organizations with the key insight and guidance that is needed as they start their Block journeys.

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WELCOME NEW MEMBERS WHITNEY GRACE OKIE CHAPEL HILL, NC

JAYSON FORBES

STUDENT, MIRAMAR, FL

KIMBERLY BUTLER

STAFFING COORDINATOR, JACKSONVILLE, FL

ANTHONY EMBRY

MHA CANDIDATE, JACKSONVILLE, FL

MISHANDA SEAWRIGHT

DIRECTOR, RESPIRATORY SERVICES, BRANDON, FL

OHME ENTIN

ASSOCIATE ADMINISTRATOR, ORLANDO, FL

MARISOL ROMANY

DIRECTOR, DIVERSITY AND MINORITY BUSINESS DEVELOPMENT, ORLANDO, FL

ANTWAN WILLIAMS

DIRECTOR, EMERGENCY MEDICINE, ORLANDO, FL

LYNNETTE AMETEWEE ATLANTA, GA

LATASHA BARNES

AVP, ORLANDO HEALTH CHIEF FINANCIAL OFFICER, ORLANDO, FL

MILDRED BEAM

SENIOR VP, CHIEF LEGAL STRATEGIST, ORLANDO, FL

DONNA GILMER

DIVERSITY AND MIN BUS DEV SPONSOR, ORLANDO, FL

QUIBULAH GRAHAM

ADMINISTRATOR, ALLIED HEALTH & SUPPORT SERVICES, ORLANDO, FL

KENA LEWIS

DIRECTOR PUBLIC AFFAIRS & MEDIAN RELATIONS EXTERNAL AFFAIRS, ORLANDO, FL

NOVLET MATTIS

CHIEF INFORMATION OFFICER, ORLANDO, FL

JOY PARCHMENT

DIRECTOR, NURSING STRATEGY IMPLEMENTATION, ORLANDO, FL

PATRICIA PLAIR

CHIEF FINANCIAL OFFICER, ORMC, ORLANDO, FL

TIFFANY PRATT

DIRECTOR, HUMAN RESOURCES SOUTH SEMINOLE HOSPITAL, ORLANDO, FL

TABATHA BALL

CHIEF OPERATING OFFICER, JACKSONVILLE, FL THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES YALI STEVENSON FLORIDA CHAPTER

LIGHTHOUSE POINT, FL

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NAHSE SOUTH FLORIDA NAHSE PUBLIC POLICY & ADVOCACY COMMITTEE

BY CELESIA VALENTINE

NAHSE’s Public Policy & Advocacy Committees goal is to advocate for the policy agenda that NAHSE supports.

Our role in advocacy is to promote and increase awareness in our communities.

We partner with organizations (diseaserelated organizations, churches, Greek

organizations, local ACHE chapter) in the community to inform and educate on NAHSE’s agenda.

Through a series of Host forums/ town halls with speakers to inform on NAHSE’s advocacy agenda.

Utilizing public media and maintain our local chapter website.

We engage our members and chapter

as a whole in policy shaping activities.

Vocalizing the impact of legislation on communities of color to policymakers, so that they know people care about the decisions that are made. We hold policymakers accountable and celebrate policymakers for legislation that supports NAHSE’s agenda and increases health care access in the community.

PREVENTION

BREAST CANCER AWARENESS AND SCREENING EVENTS

NAHSE aka South Florida volunteer time to support The Women’s Breast & Heart Initiative in the photo left Arianna Silcott-Lo (FIU Student), Andrea Ivory ( Founder of The Women’s Breast & Heart Initiative (WBHI), and Celesia Valentine, Ph.D. Advocacy Chair and past chapter President)

The Mission of the Women’s Breast & Heart Initiative is to save lives by connecting at-risk women with the prevention and early detection necessary to fight breast cancer and heart disease.

FACT

It is estimated that one in eight women will be diagnosed with breast cancer in her lifetime. Despite the remarkable advances in treatment and a greater focus on prevention, breast cancer remains one of the most frequently diagnosed cancers among American women, and it remains one of the leading causes of cancer-related deaths. However, in the U.S. heart disease is the leading cause of death among women, and more women-one in three-dies of heart disease than all forms of cancer combined.

The Women’s Breast & Heart Initiative (WBHI) has built its success on the fact that early detection and a healthy lifestyle saves lives. This premise not only applies to breast cancer but also heart disease. WBHI believes that all women should benefit from early detection that could save their lives, which is why we mobilize people and resources to provide at-risk women with the education, prevention strategies, screenings and treatments needed to fight breast cancer and heart disease.

NAHSE Advocacy Team Arianna Silcott-Lo & Dr. Celesia Valentine, Ph.D. Advocacy Chair, and past chapter President with The Women Breast & Heart Initiative Team signing in patients for their breast exams.

Breast Screening at Memorial South on April 27th. Over 50 women attended the education and screening event and NAHSE with a grant from Hologic Breast & Skeletal Solutions division.

The Hologic Breast & Skeletal Health Solutions division strives to advance early detection, more certain diagnoses, and accurate and compassionate treatment. At Hologic, we apply cutting-edge science to accelerate discovery, improve efficiency, and continually sharpen precision.

For women facing breast cancer, Hologic is there from screening through treatment with technologies that advance early detection and the highest quality interventional products when necessary.

Their Genius 3D™ Mammography™ exam,* offered through Selenia® Dimensions® system, finds 20%-65% more invasive breast cancers compared to 2D alone. It also reduces callbacks by up to 40% compared to 2D alone. Along with our other products, it reflects our ongoing drive to introduce innovations that bring greater certainty and peace of mind to both patients and the healthcare professionals who care for them. The Hologic Breast & Skeletal Health Solutions division strives to advance early detection, more certain diagnoses, and accurate and compassionate treatment.

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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NAHSE SOUTH FLORIDA

MENTAL HEALTH AWARENESS AND EDUCATION

(In photo Grant McGaugh, Arianna Silcott-Lo CLSSGB Dr. Celesia Valentine, Candace Drummond, PsyD, LMHC, and Dr. Cuoree Reiss)

We also want to acknowledge our newest Advocacy committee member Tabatha Ball Chief Operating Officer at Agape Community Health Center in Jacksonville Florida.

NAHSE South Florida Advocacy Committee is gearing up for a Mental Health webinar and event series designed for today’s high performing Healthcare Executive. Stay tuned for more details!

welcome. If you are interested in joining the NAHSE FL Public Policy & Advocacy Committee, please reach out to Dr. Valentine [cvalen@bellsouth.net ].

We encourage chapter members to get involved with their annual state caucus (i.e., black caucus). It is a great platform to introduce NAHSE. The goal is to continue to advance our public policy agenda and make our presence known.

We are looking forward to rolling out a series of events related to Mental Health for today’s high performing Healthcare Executives. Your input and participation are

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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NAHSE SOUTH FLORIDA

2019 SPONSORS Chapter Sponsors PRESENTING

GOLD

SILVER

PATRON

Event Sponsors

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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NAHSE SOUTH FLORIDA As Chair, Scholarships & Internships for NAHSE South Florida, one of my responsibilities is to work with my committee board in launching conducive resources for our early careerist members.

This year we launched our inaugural scholarship database that is accessible to all students. Through this scholarship repository students can view open and Daniella Gilet Awards and Scholarship available scholarships, once they identify Committee Chair the scholarship that they meet the criteria(s) for they will then be redirected to the application site where they will be prompted to submit an official application. I believe this

scholarship repository will benefit our healthcare focused students in receiving financial support towards their education pursuits.

Moreover, our committee has launched our 2nd annual student essay competition that will cover lodging, and conference ticket admissions for four lucky students for the national conference that will be held this year in Washington, D.C. Our chapter is focused on providing opportunities for early careerist to network and connect with leading professionals in healthcare. With the essay competition we create community and are encouraging our members to create lasting and profound professional relationships. I am honored to serve on a board and with a chapter that is member focused.”

NAHSE 2ND ANNUAL STUDENT ESSAY COMPETITION

Hello!

I am pleased to announce that the NAHSE South Florida 2nd annual student essay competition will be launching on Monday, June 24th, 2019 and will run through Friday, August 23rd, 2019. Winners will be announced on Monday, September 2nd, 2019.

The National Association for Healthcare Service Executives (NAHSE) will be hosting its 34th annual education conference from October 9th-11th, 2019 in Washington, D.C. Our NAHSE South Florida chapter will be sponsoring 4 total students for this year’s event. The sponsorship package will include general ticket admission, and hotel/lodging. First and Second place winners and will be invited to attend the annual awards event that will take place in South Florida Dec 2019.

PLEASE NOTE: All participants must provide proof of attending a school in Florida or proof of Florida residency to be a part of the essay competition.

Acceptable documents (e.g. active student id and proof of enrollment document/statement from registrar’s office, copy of official transcript) IMPORTANT NOTES: • The sponsorship package will include general ticket admission to selected NAHSE conference events & hotel/ lodging.

• Airfare: Please note airfare is not included in the sponsorship package. The winner must purchase airfare separately.

• Food: Please note that food is included at the conference.

Any additional food can be purchased and paid by the member.

• Transportation: Ground transportation to and from events will be provided by NAHSE. Additional transportation to other location and etc will be funded by the participant via UBER or the rail system.

•P hone interviews will be conducted for semi-finalists between August 26th through August 30th, 2019

ESSAY GUIDELINES • In order to enter this contest all applicants must submit a 2-3-page essay response (single spaced) for the below question. Deadline for essays is Friday, August 23rd, 2019 at 5pm EST. ESSAY QUESTION: Preface: NAHSE’s 2019 conference headline is “Healthcare For All: The Politics of the Promise” QUESTION: “With the rising percentage of uninsured individuals within the United States, what issues are driving health policy? and how is this inadvertently affecting the health of our community, and delivery of healthcare services? What healthcare aspects would you implement/improve if you were in the seat of change in order to improve the overall health and quality of care?”

Reference criteria: References need to be cited from a scholarly/published cite. Sources from Wikipedia will not be reviewed/accepted.

We are looking for thoughtful, complete essay submissions Submission instructions All essay responses can be emailed to d.dorilus@hotmail.com cc: nahsesouthflorida@gmail.com Subject line: NAHSE student sponsorship essay Body of email: Applicant name, major, graduation date, and attending college(e.g. University of Miami, Florida Atlantic University).

Incomplete essays will not be accepted or reviewed.

• In the event you are UNABLE to attend the conference you will need to notify our committee by Friday, September 6th, 2019.

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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NAHSE SOUTH FLORIDA NAHSE SOUTH FLORIDA SOCIAL MEDIA AND MARKETING

The NAHSE South Florida Social Media and Marketing Team is here to bring you up to date information on the happenings in the South Florida Healthcare space. With our social media presence growing in 2019, we are excited about connecting with our community on our various platforms: LinkedIn, Instagram, Facebook, YouTube; boasting an impressive 8,000 followers across the aforementioned social

platforms. Be sure to check out our pages for current NAHSE news, events, meet ups, and informative news in the world of healthcare in South Florida and beyond, and also like and connect with us. We’d love to hear from you!

New in 2019 is our newly formed alliance partnerships with the Florida State Minority Supplier Development Council. The Florida State MSDC helped to connect several hundred

viewers via Facebook livestream at our recent NAHSE/South Florida HIMSS Tech Talk event on May 23rd.

Check out our highlight reel from our Tech Talk evet on our Facebook or by clicking the link below: https://youtu.be/ YHyHzt4MQIs.

“Leaders think and talk about solutions. Followers think and talk about problems.”

– Brian Tracy

We are also excited about our recent partnership with MIA Media Group, LLC, whose presence in South Florida is truly noticeable. MIA is one of the nation’s largest Black publishers of its kind, with more than one million readers bi-monthly.

MIA produces Legacy Miami, Legacy South Florida, and MIIA Magazine. Working with MIA Media Group will help bring NAHSE’s activity and community involvement to those in the community who may not be familiar with NAHSE, We are beyond thrilled to see what’s in store. Please stay tuned for our Executive Leadership event August 4th, details on our Facebook and Instagram platforms.

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

Arlicia Jones

Marketing committee Chair

Kadesha Nicholas Chapter Secretary

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NAHSE SOUTH FLORIDA

CALENDAR OF EVENTS

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Breaking down healthcare silos - working well with physicians in healthcare delivery systems Cleveland Clinic Weston Fl

9-11

National Educational Convention – Washington D.C.

05

NAHSE Florida Awards Dinner – Featuring Patricia Maryland – South Florida

DEC

OCT

SEPT

SEPT

10

Tallahassee NAHSE Social “ Your Future in Healthcare ” at FAMU Campus – Tallahassee Fl

17

Orlando Regional Medical center Reimbursement, Readmissions and Reality The Business of Healthcare - Orlando FL

AUG

15

SEPT

https://www.eventbrite.com/e/nahsesouth-florida-executive-leadership-forumtickets-64198392119

Technology Innovation Changing the Face of Healthcare Delivery – Orlando, FL

27

SEPT

AUG

04

Executive Leadership Forum – Yacht Experience Fort Lauderdale, FL

http://centralfl.ache.org/event/technologyinnovation-changing-the-face-of-healthcaredelivery/

ICABA Global Health Summit Diplomat Hotel Hollywood FL https://icabahalloffame.com/

https://www.nahse.org educationalconference-2/

THE NATIONAL ASSOCIATION OF HEALTH SERVICES EXECUTIVES FLORIDA CHAPTER

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Your future, your time is now!

JOIN today!

For more information please visit

www.nahsesouthflorida.org

(305) 562 1825