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April May2021 2021 APRIL
Seoul Convention Bureau accumulates strengths with new alliances Welcoming Indian travellers back to Sri Lanka Tourism Malaysia continue to gear for border opening
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NEPAL Redesigning Motives of Indian travellers to Visit Country Dr. Dhananjay Regmi NTB CEO 1
CONTENTS 1. An Easter Eggstravaganza of Family Fun Awaits at Seaside Finolhua
9. Seoul Convention Bureau accumulates strengths with new alliances
2. Lessons in Recovery from Puerto Rico By Discover Puerto Rico
10. ITE 2021 re-schedule to August instead of in June
3. Welcoming Indian travellers back to Sri Lanka
11. Tourism Malaysia continue to gear for border opening
4. India and Singapore Celebrate Passion for Art with Mural
12. Glimpses Of SATTE 2021
5. IHG strengthens presence in SWA with a new Holiday Inn Express signing in Nepal 6. NEPAL REDESIGNING MOTIVES FOR INDIANS TO VISIT THE COUNTRY
13. TAT MUMBAI OFFICE HOSTS AGENTS FOR A NO-AGENDA MEET
15. KENYA TOURISM BOARD UNVEILS
7. Magic is Back at Disneyland Resort! Theme Parks Plan to Reopen on April 30 8. TOURISM MALAYSIA INDIA GEARS UP FOR BORDER REOPENING
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Editor's note H e ll o tra ve ll e rs Big news of the year is SATTE 2021. Everyone was a bit skep cal and worried if the event will take place amid rise in number of cases. But a big congratula ons to the organizers for making it live. As the tagline of SATTE 2021 says “ Reconnect To Revive”, it has really worked really well to bring the industry together with 350 exhibitors and 11000+ pre registered visitors. With all possible safety norms and new SOP’s laid down my MOCA, it was a new experience for everyone. Another highlight worth no ceable was Hybrid Pavilion, providing space for virtual mee ngs. Industry has shown great support to SATTE 2021. Kudos to all industry players. Ministry of Tourism is paving the way for physical events and crea ng more awareness in the market. E orts of J&K Tourism are worth recognizing. With Pan India events showcasing the best of State is really an encouragement step for the industry. We have also seen industry leaders quo ng - domes c
tourism has regained back its share of upto 85 to 90% pre covid level. That’s a great news for Hoteliers and professionals in domes c business. S l a long road ahead for outbound players as interna onal borders are s l closed. Highligh ng the same facts, we organized a mee ng with Secretary, Ministry of Tourism, Sh Arvind Singh and briefed him about these facts. Another major announcement to share with you all is Mice A airs Media Group Mobile App Launch, which was unveiled during Ride Asia 2021 and SATTE 2021. It’s a promise to feed our audience and subscribers with handy news star ng with MICE Business and later on we plan to add Trav Buzz News very soon with your blessings and well wishes. The current edi on of Trav Buzz News is really special as it is witness to start of physical travel events in India. So lets move ahead star ng from here and bring back travel happiness. Stay Safe. Happy Traveling
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Sachin Manocha
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An Easter Eggstravaganza of Family Fun Awaits at Seaside Finolhua Aside from all the special Easter events planned, the Oceaneers Kids Club will be the epicentre of fun and games for our younger guests throughout the Easter period. Supervised at all times by our professionally trained staff, Finolhu’s Oceaneers are encouraged to explore the enchanting world that awaits them and express their creativity in a selection of interactive Easter-themed games and craft-based pursuits. There are lots of fun activities for all the family to join in together, too. A family trip on the Penguin semi-submersible boat is a great way to explore the vibrant reefs and all the exotic marine life that call them home without even getting your feet wet. For those who prefer to get more up close and personal—and definitely wet—there are supervised snorkelling trips to the best spots on the local reefs. With a whole host of fun-filled activities lined up this April, why not treat your loved ones to an Easter Eggstravaganza of family fun at Seaside Finolhu. Factor in the great food, spacious beach villas and stunning views of our tropical Maldivian paradise, and it all adds up to the perfect Easter getaway.
While our younger guests will surely enjoy hunting for their Easter Eggs, there is so much more to our Easter Dining Menus. From a fun seafood lunch in the Crab Shack or some tasty treats from Milk Lab to a feast of flavours in Beach Kitchen, there are countless opportunities to indulge your tastebuds in our range of delightful dining experiences.
As the excitement builds, the Easter Bunny will be paying a visit to get the festivities underway. Guided by the playful Easter Bunny and his team of helpers, kids of all ages are invited to join in the Great Finolhu Easter Egg Hunt with lots of special surprises just waiting to be found as they explore the island playground.
Whether you choose to stay in one of our spacious two-bedroom beach or water pool villas, or treat your family to the extravagance of our flagship two-bedroom Rockstar villa, an Easter Eggstravaganza of family fun awaits at Seaside Finolhu
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uerto Rico’s story is one that mirrors the Island’s people – one of resilience. As a DMO, Discover Puerto Rico’s experience in crisis management and subsequent recovery is standout. From hurricanes, to political unrest, earthquakes and more, the demonstrated success of the DMO’s strategies and agility have paved the way for a successful rebound following
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adversity. Case in point, less than two years after Hurricane Maria, Puerto Rico saw record breaking numbers in 2019 and into the high season of early 2020. Now, as tourism marketers, meetings and events planners, and travelers everywhere are faced with our current reality, Puerto Rico’s lessons in recovery are even more significant as we look to
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Lessons in Recovery from Puerto Rico By Discover Puerto Rico
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persevere through challenges. As Puerto Rico’s destination marketing organization, it’s in our very core to promote travel to the Island. However, particularly at the start of the pandemic, we were cautious aware of the ever-changing environment, and pivoted our strategy to instead ensure the Island remains top of mind as a future events and meetings destination. We created a collection of unique virtual offerings accessible through
our social media channels, including a salsa class, cooking and cocktail tutorials, live guided tours of the Island’s natural offerings, videos capturing the serene sounds of Puerto Rico, virtual puzzles, and even virtual museums tours.
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Simultaneously, our members shifted operations and readied their businesses to welcome travelers back. As an ASM Global managed facility, our internationally acclaimed Puerto Rico Convention Center immediately implemented ASM’s VenueShield Environmental Hygiene Program. As a result, the Convention Center was awarded the first GBAC Star Rating - an outbreak prevention, response, and recovery accreditation - in the region. Hotels on the Island are adapting, as well. Hyatt Regency Grand Reserve on Coco Beach re-opened last autumn with UV-light purifying air conditioners installed in each of its 500+ guest rooms and is now integrating that approach into its meeting spaces. And, as a perfect example of how nimble some of our partners are, Distrito T- Mobile, a unique experiential complex opening later this year in the San Juan Convention Center District, made changes mid-rollout to adapt to
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virtual experiences. For example, we have a traditional Halloween party called Yellow Halloween here in Puerto Rico, and this year it broadcast on Facebook Live from Arena Medalla, in Distrito T-Mobile. In December 2020, San Juan Moda presented its Spring/Summer 2021 “First Call” at the Coca-Cola Music Hall, in Distrito T-Mobile. Trends and innovations coming out of this crisis will vary in longevity. We recently hosted a round table for meeting planners who are certain hybrid is here to stay for at least another year, if not always. Hybrid meetings create an opportunity for a wider audience to attend in a time when many companies are still restricting employee travel. Venues and hotels are investing in technologies and now offering these capabilities. Outdoor group options are now even more attractive to planners, especially in climates with predictable temperatures like Puerto Rico. “Work Remote” packages are all the more prominent. Our community will continue to pivot and adapt – what we do best – as we look to the future.
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Welcoming Indian travellers back to Sri Lanka, Resplendent Ceylon launches bespoke, private jet experiential journeys in association with Jetpooling • • •
Sri Lanka reopens doors to the world with utmost safety protocols, no minimum stays and no restrictive quarantine Guests can now experience Resplendent Ceylon’s benchmark luxury hospitality and peerless service across all three distinctive resorts: Ceylon Tea Trails, Cape Weligama and Wild Coast Tented Lodge Starting with Ceylon Tea Trails, exclusive private jet travel packages with Jetpooling offer Indian guests direct access to immersive stays at the resorts that form a remarkable ‘tea, sea and safari’ circuit in Sri Lanka
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Celebrating the spirit of resilience and renzewed hope for the revival of travel in 2021, Sri Lanka has now reopened its borders for international travellers around the world. To mark this momentous occasion, Resplendent Ceylon welcomes discerning Indian guests back and has partnered with Jetpooling to launch bespoke, private jet experiential journeys. Patrons can now experience the benchmark hospitality and unparalleled service once again at the three resorts by Resplendent Ceylon, part of the family owned Dilmah Tea Company, and the sole member of Relais & Chateaux in Sri Lanka. As the pioneer in luxury experiential travel in Sri Lanka, Resplendent Ceylon has been curating a range of authentic experiences with distinctive hospitality over the years, while consistently contributing towards local communities and the environment. Ceylon Tea Trails, Cape Weligama and Wild Coast Tented Lodge, offer an enchanting circuit in the destination - from tea fields to clifftop beach and safari lodge.
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The brand’s SafeStay initiative implemented across the three resorts ensures the health and safety of all guests, teams, their families, and local communities.
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We welcome this promising step taken by Sri Lanka Tourism authorities to reopen doors for international travellers in 2021. At Resplendent Ceylon, we recognise the constantly evolving travel expectations and continue on the path to inspire confidence in our guests. We are delighted to exclusively partner with Jetpooling to introduce seamless experiential luxury journeys across our collection for Indian guests.” said Malik Fernando, Managing Director, Resplendent Ceylon. 8
To start with, the private jet experiential package curated for Ceylon Tea Trails invites guests to escape to the magical heart of the Ceylon tea region. Perched at an altitude of 1250 meters, this award-winning boutique resort consists of restored colonial era tea planters’ bungalows. This one-of-a-kind experience includes a 7-night fully inclusive stay (all meals, non-alcoholic/ alcoholic beverages selection, laundry) and accommodation at one of the three bungalows – Summerville Bungalow, Dunkeld Owner’s Cottage and Castlereagh Bungalow – each offering utmost privacy and safety. During the stay, guests can choose from a range of signature activities such as - indulgent dining experiences that include tea infused dinner or tea planter’s picnic lunch, kayaking and hiking for adventure enthusiasts, heritage city excursions and a guided tour of the Dunkeld Tea Factory. Resplendent Ceylon’s collaboration with Jetpooling further adds to the luxe quotient by providing specially crafted journeys via private jets to whisk the
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guests away for an ultimate vacation. Guests can choose to fly from Delhi or Mumbai to Colombo in a Dassault Falcon 2000 (12- seater) or an Embraer Legacy 650 (13-seater), respectively. Once in Colombo, their transfers to Ceylon Tea Trails will be via a helicopter ride. This package starts at Rs. 22.5 lakh++ for a couple. The Sri Lankan Tourism guidelines and ‘Safety Protocols’ approved by government authorities, are designed to ensure maximum safety for international travellers and the local communities. There is no quarantine restriction or minimum stay period, and guests visiting this island paradise will have access to all facilities at the officially listed - Certified ‘Safe and Secure’ Level 1 hotels. These steps establish a responsibly managed bio-bubble for international visitors.
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India and Singapore Celebrate Passion for Art with Mural • •
“Dancing in Unison” in Little India, Singapore Singapore Tourism Board and St+art India Foundation have joined hands to showcase a collaborative mural by two renowned artists from Singapore and India as part of Singapore Art Week The Singapore Tourism Board (STB) has partnered with St+art India Foundation (St+art) to unveil a collaborative artwork in Little India, Singapore. The unique mural artwork titled, “Dancing in Unison” is the result of a shared passion between Indian Gond artist Bhajju Shyam and Singaporean artist Sam Lo. It is among the tallest art murals in the city. The mural bears the fruits of many months of planning where both the artists have virtually connected to create this composition. Please refer to Annex A for the description of the mural. Due to Covid-19 restrictions, it has been painted solely by Sam Lo. This mural is one of the key highlights of Artwalk 2021, adding to the series of more than 20 murals that had been created during the past 6 editions of the public art festival in Little India which are a draw for local residents
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and Indian tourists alike. This cross-border effort by the two artists resonates with the theme of Artwalk 2021 “In Spite Of” - where artists overcome limitations and geographical boundaries to come together to realise their creations, made possible by their passions and hopes for harmony for the future. This is the third time that both STB and St-art have partnered to showcase artworks by talented individuals from Singapore and India. The first was at Sassoon Docks, Mumbai during the launch of STB’s ‘Passion Made Possible’ brand in India in 2017. More recently, at the Lodhi Art Festival in New Delhi in 2019, a Singapore lane featuring spectacular street art of Singapore was created at Block13-16 of the Lodhi Art District. Speaking about this initiative, GB Srithar, STB’s Regional Director of India, Middle East & South Asia, said,
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“STB is happy to partner with St+art India Foundation once again. The limitations brought about by the Covid-19 did not stop us from innovating and showcasing a common passion for art between India and Singapore. We are honored to be able to bring Indian Gond art closer to the audience in Singapore through the collaboration between Bhajju Shyam, a maestro in Indian Gond art and Sam Lo, a Singapore contemporary artist. India and Singapore share many cultural similarities and we want to use this opportunity to strengthen the emotional connect between both countries. As we start 2021, this wonderful artwork will bring a message of cross-cultural friendship, colours and pique the interest of visitors to Little India. It is noteworthy that the mural is one of the tallest ever undertaken in Singapore.” Bhajju Shyam is one of the primary living exponents of Gond art. He was born and raised in the village of Patangarh, Madhya Pradesh, which is known to be the home of the Gond Pradhan indigenous tribe. He was awarded a Padma Shri in 2018, the fourth highest civilian award given by the Republic of India. Sam Lo is a self-taught Singapore-based visual artist whose work revolves around social commentaries fuelled by daily observations of their surroundings and research into the sociopolitical climate. Sam has previously visited India during Lodhi Art Festival where they conducted a workshop and painted a mural in Lodhi Colony with their signature sparrows design. Along with another Singaporean artist Soph O, they had given an artsy makeover to the Arjan Garh metro station in New Delhi. Giulia Ambrogi, Curator and Co-founder at St+art India Foundation said, “We are delighted to be partnering with Singapore Tourism Board for the first time in the unique Singaporean landscape, to further build on what
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we have been cultivating since 2017. The collaboration between Bhajju Shyam and Sam Lo is a timely reminder that despite differences, we are all connected in inherent ways. It showcases the power in coexisting and breaking boundaries, and thus opens up new horizons to remind us of the healing and liberating power of art.”
ANNEX A – mural DESCRIPTION ART The design of the celebrates OF theMURAL symphony of “DANCING IN UNISON” traditional and contemporary visions where India, one of the oldest cultures of the world and Singapore, a modern city-state, come together under a discourse around nature, as a metaphor of what links us all together. Through this mural on the wall of the 7-storey Broadway Hotel in Little India, both the artists lyrically investigated the value of nature and our relationship with it, by bringing together their perspectives, to reveal that despite varying histories and cultures, we all are interconnected. This inherent connection inspired the choice of going beyond geographical and systemic divisions, including the ones prevalent in the art world. This collaboration explores the traditional elements and belief systems that inform Bhajju’s world, in conjunction to Sam’s contemporary one. The mural, titled “Dancing in Unison” embodies the idea that respect for nature and the environment at large is what will guarantee our co-existence. Every feature in the work extends on this idea of the necessary dance between our urban living and nature. The tree - an iconic element from Gond art designed by Bhajju – engulfs the urban environment of human dwelling (personified by the windows of the building) becomes a metaphor for the universe where everything is interconnected from the land to the air. Its branches host vibrantly coloured sparrows, an element which reoccurs in Sam’s work, as a symbol of freedom, being one of the most common birds in India and Singapore. Sam & deer, a revered animal in India serves as a tribute to Gond art, manifests the contemporary interconnection where elements from different cultures are seen blending together in our globalised and accessible world. Sam further reinforces this idea by designing a red ribbon, another common element in their work, as a reminder of an omnipresent energy that connects us all, and one which connects her beliefs with those of Gond Art.
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IHG strengthens presence in SWA with a new Holiday Inn Express signing in Nepal IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Swornim Hotel Pokhara Private Limited to develop a new Holiday Inn Express hotel - Holiday Inn Express Pokhra Lakeside, in Nepal. The new-build hotel will feature110 keys and will be operational by the first quarter of 2025. IHG currently has four hotels under development across the Holiday Inn brand family in Nepal and this latest signing will further strengthen the company’s mainstream portfolio in the tourism capital of the country. Strategically located close to the city’s main tourist hub, ‘Lakeside’ and with proximity to commercial establishments, the hotel will be an ideal destination for both leisure and
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corporate travelers. Additionally, Holiday Inn Express Pokhara Lakeside will be at a convenient distance of 6 km from the upcoming International Airport of Pokhara and 2.5 km distance from the domestic airport. Adding to the stay experience, the hotel will be situated in close proximity to multiple dining and shopping options and will also provide easy access to adventure sports and other tourist attractions. Holiday Inn Express Pokhara Lakeside will feature well designed, fully equipped guest rooms with higher floors offering a scenic view of the lake and Annapurna mountain range. Additionally, the hotel will offer a ‘Great Room’, a bar and a lounge for guests to relax and unwind. Other facilities will include
a fitness room, two meeting rooms and signature amenities reflecting the brand’s promise of providing a comfortable and efficient stay to the guests. Commenting on the development of the new hotel, Sudeep Jain, Managing Director, South West Asia, IHG, said:
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We are delighted to partner with Swornim Hotel Pokhara Private Limited for our new hotel In Nepal. This signing presents a great business opportunity for us as Pokhara has emerged as an attractive travel destination and also
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quality hospitality options in key cities. We also believe that the upcoming international airport in Pokhara will allow for increased inbound tourism, further elevating the demand for quality accommodation.
across key markets in the region and have become a preferred choice for many of our owners looking to build their portfolio in the mainstream category and guests looking for quality branded accommodation.
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creates a wider distribution
always just what you need’
Mr. Surya Prasad Shrestha, Chairman, Swornim Hotel Pokhara Private Limited, added: “We are thrilled to be working with a trusted hospitality player like IHG once again to expand our hospitality portfolio in Nepal.
have seen phenomenal success
location will allow for a great
He further added: this signing is in line with our strategy to grow our ‘essentials collection’, in SWA, consisting of the Holiday Inn brand family,
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experience for both leisure and corporate guests. Additionally, Holiday Inn Express is a strong and well recognized hospitality brand name globally and we success in Nepal, powered by IHG’s experience and expertise second brand signing and we look forward to many more.” IHG currently has 41 hotels operating Six Senses, InterContinental Hotels and Resorts, Crowne Plaza, Holiday Inn , Holiday Inn Resort® and Holiday Inn Express, and a strong pipeline of 50 hotels due to open in the next 2-3 years.
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RISHTAMAKERS MATRIMONIAL MATCHMAKING WEDDING PLANNING SERVICE VISIT
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W W W. R I S H TA M A K E R S .C O M
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SATTE 2021 concludes with message of revival and reconnect, witnesses over 10,000 visitors _New launches and sustainable tourism become crucial topics of discussion_ Informa Markets in India, India’s leading B2B exhibition organizer, successfully culminated its three-day travel and tourism exchange SATTE’s 28th edition at the India Expo Center, Greater Noida. Inaugurated by Chief Guest Mr. Arvind Singh, Secretary - Tourism, Govt. of India, the show witnessed participation of over 10,000 visitors from cross-sections of travel, tourism and hospitality industries. Some key dignitaries present at the inauguration of the expo included Dr. Abdulla Mausoom, Minister of Tourism, Maldives; Mr. Maneck E. Davar, Chairman, Service Export Promotion Council; Ms. Jyoti Mayal, Vice-Chairperson, FAITH; M P Bezbaruah, Former Secretary – Tourism, Govt. of India and Secretary General, Hotel Association of India;
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Speaking at the inauguration of SATTE, Mr. Arvind Singh, Secretary - Tourism, Govt. of India, congratulated the organizing team of SATTE for sending out the message of resurgence in the travel and tourism industry. He also mentioned that travel and tourism is the leading service industry of India and as per WTTC, contributed 6.8% of the total economy amounting to INR. 16,681 billion. It generated 39,82,18,000 jobs which translates to 8.0% of the total employment of the Indian economy. Mr. Singh also added, “India is emerging as a nation to look up to for several countries in terms of health infrastructure, we have already vaccinated 32 million people and would be continuing our efficient drive. Coming to strengthening the foundation of travel and tourism industry, the Ministry has launched ‘Dekho Apna Desh’ campaign which has already organized more than 80 webinars. The website of ‘Incredible India’ has also been updated in multiple languages like Chinese and Arabic to facilitate a smooth flow of communication across multiple countries. Initiatives like SATHI (System of Awareness
Training for Hospitality Industry), SWADESH and the Incredible India Tourist Facilitator (IITF) Certification Programme have been launched. The programmes aim at enhancing the overall experience of tourists by creating a pool of talented and skilled individuals in the travel, tourism and hospitality industry. We are positioning India as a centre of Ayurveda, Yoga, Sidha, Naturopathy which will be boosting the Wellness Tourism, the guidelines have already been drafted by the Ministry. Schemes have also been extended to wellness tourism service providers.” Addressing the gathering, Dr. Abdulla Mausoom, Minister of Tourism, Maldives, said,
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“SATTE 2021 is a crucial way forward to move past the crisis, which will echo across the globe.” He also thanked Indian Govt. for their support, Indian tourists for visiting Maldives and playing an important role in making it the next door travel destination. By the end of this year, more than 3,00,000 Indian tourists are expected to visit Maldives which is a highest recorded number for any country. Dr. Mausoom added “Indians are hard-working individuals, be it IT professionals, doctors or executive class - they all need a vacation break, and we are working to kickstart our North airport which will cut the travel time by 45 minutes for Indian tourists. Very soon Maldives is all set to become the first country to initiate Vaccine Tourism called as “3V”- “Visit, Vaccinate and Vacation”; it will give travelers the option to get vaccinated against Covid-19 in the Maldives and promote it as a safe destination for tourists” Maneck E. Davar, Chairman, Services Exports Promotion Council (SEPC) commended Informa Markets in India for organizing SATTE at such a time, he said,
“It is a sign of coming back, of resurgence. My compliments to them for have taken this major step in restoring some confidence in the travel and tourism industry. No country can ever grow unless it has a very vibrant and strong hospitality industry and today we have the finest hospitality industry in the world. In SEPC, hospitality and tourism is the largest sector from amongst the 12-13 champion sectors and other services which we look at. We know the pain this industry has gone through in the last year and the pain that this industry will continue to go through, but in spite of that it will continue to be buoyant and optimistic as is evident in
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this exhibition.” Dr. Dhananjay Regmi, Chief Executive Officer of Nepal Tourism Board (NTB) putting SATTE at the heart of latest marketing efforts that Nepal has undertaken in order to revival tourism in the Himalayan country, Dr. Regmi, added,
“SATTE is the biggest show in South Asia. In our efforts to revive tourism in Nepal under the new normal we are looking at opportunities where we can go and promote Nepal. Nepal was preparing to launch Visit Nepal Year 2020 and focusing on that a number of new tourism activities and new products were introduced in Nepal. But before we could publicize it to the world the pandemic struck. SATTE has happened at the right time and has given us the opportunity to inform the trade that Nepal is open to tourism, especially for the Indians, and is also easily accessible from several border points by road along the Indo-Nepal border.” Jyoti Mayal, Vice-chairperson, FAITH and President, TAA lauding SATTE for organizing the first physical show post- pandemic and facilitating the much needed networking and business opportunity for the travel and tourism industry, said, “We need to move stronger and forward, learn from our
past to pave the path of the present and to the future. In the current times, states like Jammu & Kashmir, Uttarakhand, Kerala and Goa have seen multifold inbound which has boosted our morale. It shows that we are a resilient industry, an industry which can and will help itself nurture and grow. At exhibitions like SATTE we come out stronger to create our businesses. Look around you and see how we support each other. Let us learn from our mistakes as we all start from ground zero and build a healthier sustainable environment for our future generations.”
Private players such as TravelBoutiqueOnline, ITC Welcome Heritage, My Value Travel, Tripjack, Youngistan Travellers, STS World, Destination India, Nix Tours, Hora Tourism, and Rayna Tours, amongst others, also participated this year. SATTE refocused its strategy this year, focusing primarily on the domestic market and a few exclusive international destinations that have opened their doors to tourists since the lockdown was lifted or are looking at wooing Indian stakeholders once restrictions are eased. These included participants such as AlUlA, Nepal, Maldives, Malaysia, Utah and Expo2020 Dubai.
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On the successful completion of the 28th edition of SATTE, Mr. Yogesh Mudras, Managing Director, Informa Markets in India, said, “We acknowledge the support of our exhibitors, visitors and stakeholders for making a coveted industry show like SATTE possible this year. Our theme for this year, ‘Reconnect to Revive’ really resonated with the industry and we appreciate their the sector. As an industry, we drive 9.2% of the GDP and 10% of the overall employment,
get united to exhibit our strength. Domestic tourism is already on the path of recovery SATTE, we also envisaged the ways to make international and domestic tourism ready and relevant when the time is right and create the road map for the sector to continue ruling the roost. In these unprecedented circumstances we are glad to have hosted such a successful show and provided our able industry partners a platform like SATTE that will further aid them in elevating their business.”
CCRAS shared their experience by saying,
“Ministry of AYUSH has a leading role in promoting wellness; it is a multidimensional concept. Our country is the land of wellness practices and sciences such as Ayurveda, Yoga, and Meditation, but not many people are aware of these practices. It is our maiden association with SATTE; undoubtedly, it has been a great opportunity to receive a platform for reaching out to the masses and
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getting them acquainted with these terms.”
Tourism, Govt. of India, Service Export Promotion Council (SEPC) of the Ministry of Commerce and Industry, Ministry of Ayush and State Tourism Boards such as Gujarat, Rajasthan, Madhya Pradesh, Uttar Pradesh, Tamil Nadu, Uttarakhand, Karnataka, Jammu and Kashmir to name a few. associations and Indian travel trade associations such as Indian Association of Tour Operators (IATO), Travel Agents Association of India (TAAI), Association of Domestic Tour Operators of India (ADTOI), Travel Agents Federation of India (TAFI), Outbound Tour Operators Association of India (OTOAI), IATA Agents Association of India (IAAI), Hotel Association of India (HAI), Federation of Hotel & Restaurant Associations of India (FHRAI), India Convention Promotion Bureau (ICPB), Network of Indian MICE Agents (NIMA), Association of Buddhist Tour Operators (ABTO), Universal Federation of Travel (PATA), Skal, Enterprising Travel Agents Association (ETAA).
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Magic is Back at Disneyland Resort! Theme Parks Plan to Reopen on April 30
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fter being closed for more than one year, magic is finally returning to the Disneyland Resort theme parks! Disneyland park and Disney California Adventure park are planning to officially reopen to the public on April 30, with limited capacity. You’ll soon be welcomed back to enjoy unforgettable attractions, see beloved Disney friends, shop for the latest merchandise, savor the world-famous food and drinks, capture fun photos and cherish special magical moments.
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Get ready to once again experience favorite attractions at both parks, from thrilling adventures like the new Star Wars: Rise of the Resistance and the Incredicoaster to family-friendly experiences like Peter Pan’s Flight and Mater’s Junkyard Jamboree. New magic will be unveiled, too, as the reimagined Snow White’s Enchanted Wish opens to guests for the very first time. From surprise appearances along Main Street, U.S.A., and Pixar Pier to playful interactions, characters from favorite Disney stories will entertain and delight. Beloved characters will pop up in new ways and sometimes in unexpected places as they remain mindful of physical distancing. Certain experiences that draw large group gatherings – such as parades and nighttime spectaculars – will return at a later date.
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Because theme park capacity will be significantly limited to comply with governmental requirements and promote physical distancing, the Disneyland Resort will manage attendance through a new theme park reservation system that requires all guests to obtain a reservation for park entry in advance. To enter a park, both a park reservation and valid admission for the same park on the same date are required for guests ages 3 and up. Theme park reservations will be limited and subject to availability and, until further notice, only California residents may visit the parks in line with current state guidelines. More details about this new reservation system will be available soon.
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In the days leading up to the public opening on April 30, Disneyland Resort will invite cast members and members of the local community to be the more than a year of closure. A Touch of Disney, the limited-time ticketed experience which has sold out, will go on as planned from March 18 through April 19.
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Guests will also have the opportunity to stay in the middle of the magic as the Hotels of the Disneyland Resort plan to welcome guests once again, with a phased reopening. Disney’s Grand Californian Hotel & Spa plans to reopen on April 29, with limited capacity. Disney Vacation Club Villas at Disney’s Grand Californian Hotel & Spa will plan to reopen May 2. Disney’s Paradise Pier Hotel and the Disneyland Hotel will reopen at a later date.
guests and cast members remain a top priority. Just as the Downtown Disney District at Disneyland Resort reopened with enhanced health and safety measures, operational changes will be in place at the theme parks and hotels to align with guidance from health authorities and learnings from our parks around the world to promote physical distancing, enhanced cleanliness and reduced and applicable at any given time as community situations change. With that guidance, many factors will determine the timing of Cast members will be available to explain our new procedures and
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answer questions you may have. the most current information, including future details about ticket sales and reservations, and which experiences are currently Keep your eyes peeled on the Disney Parks Blog for additional reopening details, coming soon! *Upon reopening, certain parks, hotels, restaurants, attractions, will have limited capacity and will be subject to limited availability or even closure, and park admission
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TOURISM MALAYSIA INDIA GEARS UP FOR BORDER REOPENING In anticipation of border reopening, Tourism Malaysia India Offices are engaging with Travel Agents Association of India (TAAI) and Travel Agents Federatioan of India (TAFI) in a three-day meeting starting 19 February 2021 to set sights on strategic planning and come up with key initiatives, strategies and activities. A Organised at the ITC Gardenia, the Directors and the entire marketing staffs from Tourism
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The meeting also serves to update the partners on Malaysia’s latest situation as well as tourism products and developments.
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Mr Sulaiman Suip, Director of Tourism Malaysia – New Delhi Office said, the recent Malaysia Airlines achievement in receiving full marks for its COVID-19 health and safety maeasures (by Airline Ratings) shows Malaysia’s preparedness and commitment towards safety and hygiene. Therefore, we will continue to build confidence and awareness that hopefully will translate into a desire to travel to Malaysia once the crisis ends.
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Malaysia New Delhi, Chennai and Mumbai Offices are also meeting up with tour operators and travel agents of Bengaluru to get feedback on the current COVID-19 pandemic to woo back Indian tourists to Malaysia.
Mr. Hafiz Hashim, Director of Tourism Malaysia – Mumbai Office said, the other focal point is the much-anticipated opening of the outdoor theme park in Genting Highland in the second quarter of 2021. The official opening of this ‘Genting Skyworlds’ is music to travellers’ ears and the travel industry alike.
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Festive Buffet at
Ohri’sEatmor,
The best place to meet, the best food is our promise.
Ohri’s Eatmor is known for its refreshing menu with great variety. The customers at Ohri's Eatmor get a lot of variety to choose from and enjoy from, now to add that they have added more dishes to their already interesting menu so that the customers never run out of options to select from.At Ohri's Eatmor Banjara Hills, Chef Vikram along with his team has once again curated a buffet menu that is exciting and delicious spread with a good mix of vegetarian and non-vegetarian dishes. The buffet is designed to appeal to all age groups from kids to adults and has something to offer for each age group. The long-standing favorites are still on the buffet and to top that their new dishes added both the veg and non-veg menu.
The giant Dinner Buffet is priced at INR699+ taxes per person from Monday to Thursday. From Friday to Sunday buffet is priced at INR749+ taxes per person.
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Saudi FRQ¿UPHG DV 2I¿FLDO 3DUWQHU Country of ITB India 2021 ITB India and Saudi Tourism Authority announce exclusive partnership The Saudi Tourism Authority (STA) and ITB India have announced Saudi as the Official Partner Country of ITB India 2021. The inaugural ITB India Virtual Event, being held on 7 - 9 April 2021, is an annual B2B trade show and conference specifically curated to build a bridge to the Indian and South Asian travel market. STA is responsible for raising awareness of Saudi, the authentic home of Arabia, as a destination. The organization is focused on developing partnerships with travel trade partners around the world, to expand the reach of Saudi’s tourism offer and to drive conversion in key source markets.
“The Saudi Tourism Authority is building a global community dedicated to driving awareness of Saudi as a unique tourism destination offering authentic Arabian experiences to cultural explorers from around the world,” said Fahd Hamidaddin, Chief Executive Officer of STA.
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“The destination’s wealth of heritage sites, its dynamic urban centers and the warm hospitality of the Saudi people make it a compelling destination for travelers seeking the new, unexpected stories that make a journey truly memorable.” As the Official Partner Country of ITB India, Saudi Tourism Authority will showcase an array of current tourism offerings and destination highlights as well as the exciting new developments on the horizon. Tourism is a strategic industry for the future of Saudi Arabian and the country is the world’s largest investor in sustainable tourism infrastructure and offerings. Projects such as the Red Sea and Amaala are setting new global standards in the development and management of tourism in harmony with the natural world. And new sites like AlUla and Diriyah are offering visitors a hitherto unexplored insight into the rich cultural history of Arabia.
“Saudi offers Indian travelers a unique experience, grounded in Saudi hospitality and redolent of Arabian mystery,” said Fahd Hamidaddin. “Our partnership with ITB India is an important part of our long-term objective to engage, inspire, invite and delight Indian travelers to Saudi.” ITB India attendees will have an opportunity to visit Saudi Tourism Authority’s digital exhibition booth and arrange one-on-one meetings with STA representatives to learn more about the destination.
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Seoul Convention Bureau accumulates strengths with new alliances The Seoul Convention Bureau has established an international alliance as it was the first Asian bureau to join the Hybrid City Alliance. Being able to build alliance is as important as to provide the safety measures to on-site events in new normal era. Along with the Hague Convention Bureau and the convention bureaus of Geneva, Prague, Ottawa, and Durban, Seoul will work together to bring the best online and hybrid meeting solutions to the international event planners by offering one point of contact solution with the cities of great infrastructures and collective expertise of the alliance. The Seoul MICE Alliance (SMA) also welcomed new members through an annual recruiting process. Considering the local MICE industry had the toughest year in 2020, it was difficult to expect how the process were to turn out to be in 2021. However, the total of 20 applicants submitted went through the evaluation process with increased numbers of applicants in MICE service category reflecting the changes in the industry. In the result, total 18 members, including a newly opened hotel, the Fairmont Ambassador Seoul, were approved to join SMA seeking opportunities to build networking with other players in the field and receive most updated information to better their business. The highest number of applicants was in PCO category, which takes up about 9 percent of SMA. As the Seoul Convention Bureau expects PCOs to play essential roles to bolster the industry in the line of establishing forthcoming plans. Welcoming more PCOs to the alliance will add definite energy moving forward.
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“As
a convention bureau with a strong local alliance, Seoul understands the value of building connections. Becoming a part of the Hybrid City Alliance is such a wonderful opportunity for the convention bureau to be a trusted gateway for Seoul and other cities. With this new international alliance, Seoul’s MICE industry is even more prepared to advance the feasible digital solutions which will be a part of industry even after the pandemic” said the director, Eun-mi Kim at the Seoul Convention Bureau.
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ITE 2021 re-schedule to August instead of in June ITE Hong Kong 2021: the 35th ITE (leisure) & the 16th ITE MICE Trade Days: Jul 29 – 30 Public Days: Jul 31 – Aug 1 Halls 1A, B & C; Hong Kong Convention & Exhibition Centre (HKCEC)
With
pandemics in better control and vaccinations started, Hong Kong now more ready to reopen borders, which many been calling so as to speedily revive the economy and meet pent-up travel demand! In fact, the call to reopen borders echo in many parts of the World. Hong Kong’s daily total of new case been dropping from lower triple digits in last November to double digits in January. In February, about half of the days saw daily total lower than 20 while in other days the daily new case mostly range between 20 and 40; and vaccination started with now two types of vaccine available. Into March, there are more days with daily new cases in single digit. On March 17, Hong Kong Chief Executive revealed in the Legislative Council efforts to lobby the mainland to waive some parts of its inbound restrictions for vaccinated Hong Kong citizens.
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In Hong Kong, there exist strong pent-up travel demand once restrictions lifted, revealed in a series of survey last year on ITE’s public and trade visitors! An online survey in late January this year with over 1700 replies from Hong Kong travel agents and hotels found around 20% respondents think it possible to resume cross border travel within 6 months (July this year) with mainland China cities.
ITE 2021 goes Hybrid & Safety Measures in Fairground In short, good chance successfully holding ITE Hong Kong 2021, but for a wider safety margin and more time for preparations its date moves from June to July 29 – August 1.
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Preparations include, for examples, installing health and safety measures in the fairground; and activating online platform for not only for pre and post show online meetings but also as contingency during ITE just in case then some borders still remain closed. Based on bookings in May and June last year, ITE2021 will use 3 halls, namely Halls 1A, B and C of HKCEC, instead of 5 in a normal year! ITE well covers the Hong Kong-Macao Greater Bay Area (the Bay) comprises the two Special Administrative Regions of Hong Kong and Macao, Guangzhou, Shenzhen and 7 other municipalities in Guangdong Province. The Bay has over 72 million people but total number of confirmed cases fewer than 14,000! At the end of 2019, the Bay has a combined GDP of USD 1,679.5 billion and per capita GDP at USD 23,371. Thus, the Bay is a large and relatively safe source market. The annual ITE, which is Hong Kong’s only travel fair, has in its 2 trade days some 11000 buyers and trade visitors of whom over 60% from Hong Kong and 20% from other cities in the Bay; and around 85% of its some 75000 visitors in the 2 public days are FIT. That ITE 2021 eligible for government subsidy means
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exhibitors, foreign and local included, can enjoy substantial discount on space rental.
Worldwide, efforts to launch Vaccine Passport & Reviving Tourism In a move described by some foreign media as a first step to a global health passport for international travel, China on March 8 launch online application for Health Certificate! March 15, China’s embassies in Philippines, USA, Japan, Pakistan, Israel, Thailand and Gabon streamline visa procedure for foreigners inoculated with Chinese vaccine who visit China for business or humanitarian reason. This applies also to foreigners living in Hong Kong. IATA, the International Air Transport Association launches a Travel Pass mobile app which from March 15 Singapore Airline will use in some routes while 30 other airlines will start trial in the coming 2 months. IATA, in media interview this month, project personal and leisure travel will return from the second half of this year and tourists hungry to be free again. EU leaders agreed in a virtual summit on Feb 25 to launch vaccine passport on or before coming summer to help tourism industry to recover. In fact, the European Travel Commission, which conducted “Monitoring Sentiment for Domestic and Intra-European Travel” in last November and December, found growing interest to travel. The December survey found 52% of the
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European respondents plan to travel within the coming 6 months, which is 5% higher than that in November. From March 25, Seychelles will reopen to tourists with negative PCR test result. Thailand consider start selling inbound tour package in April, and from Oct 1, Thai resort islands of Phuket and Koh Samui will admit vaccinated foreign tourists without or with limited quarantine. Indonesia will form reciprocal travel corridor with countries with successful vaccination program, thus foreign visitors may visit Bali in June. Meanwhile, UK re-opening border as early as in May, and Greece on May 14. First held over 30 years ago, ITE Hong Kong is organized by TKS
Exhibition Services Ltd. and enjoys strong support from China’s Ministry of Culture and Tourism, with Hong Kong Tourism Board, Macau Government Tourist Office, Travel Industry Council of Hong Kong and MICE trade associations etc. as Supporter! Highly international, 675 exhibitors in 2019 came from 56 countries and regions from Asia, Europe, the Americas and Oceania, and Africa; and 87.5% exhibitors from outside Hong Kong. Also, around half of the exhibiting countries and regions from outside Asia. ITE has separate days, admission policy, programs and promotions for its travel trade, MICE and FIT visitors. ITE’s B2B program include Concurrent Trade Forum, 25 to 30 seminars for travel trade and MICE, and Business Matching where sellers and buyers make quick dating. Also, exhibitor can rent purpose built seminar room inside exhibition halls to conduct its own business events, and the organizer will provide free promotion to get trade visitors to pre-register online. ITE draws in public days quality FIT who are well educated as over 40% of them with university while another 20% post-secondary education; travel enthusiasts with 13% having 6 or more oversea holidays in past year, 47% having 3 to 5 holidays and 37% having 1 to 2 holidays. Their two main purposes of visiting ITE are to plan and book holidays, and they fill up many of our some 100 travel seminars held in the public days.
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Tourism Malaysia continue to gear for border opening H.E Dato’ Hidayat Abdul Hamid, he said, “as Malaysia prepares to open its borders, this promotion after a prolonged period of uncertainty, will showcase the country delectable cuisine as well as spread optimism and increase awareness of Malaysia as an ideal holiday destination. Thus, giving prospective tourists something to look forward to after this crisis is over. Mr Sulaiman Suip, Director of Tourism Malaysia - New Delhi said, India has alwaysbeen an important source market for us. I invite Indian travellers to their ‘future holidays and adventures’ at palm-decorated coastlines, tranquil isles, turquoise ocean waters, white sands, and divine beach resorts of Malaysia. I also encourage travellers to make early bookings to enjoy early bird discounts from our DMCs and product owners.
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n anticipation of border reopening, Tourism Malaysia is conducting a Malaysian food promotion campaign with Jom Jom Malay restaurant in Select City Walk at Saket, New Delhi. In this two-month long campaign, visitors to Jom Jom Malay can savour delicious Malaysian cuisine
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favourites such as Murtabak, Satay, Laksa Curry, Roti Canai, Teh Tarik (Malaysian tea) and much more. During this period, those who dine at the Jom Jom Malay restaurant in Delhi can walk away with exciting gifts and souvenirs from Tourism Malaysia. Launched by the High Commissioner of Malaysia to India,
Mr Anhad Singh Sethi, Owner of Jom Jom Malay said, Malaysia is an exciting place to be, it is a melting-pot of cultures where different races and many ethnic groups live together and this transfigures into their food, offering a diverse menu as well as some very unique blends of their multi-ethnic dishes making the country a gourmet paradise and are sure to delight your taste buds.
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THIS YEAR, MONACO IS MAKING YOUR DREAMS A REALITY WITH ITS FABULOUS #MakeaWishMonteCarlo competition. Doubtless you’ve spent an indescribable amount of time far from your loved ones, far from the wishes we make every year. But 2021 is a better time than ever to make wonderful resolutions that bring you joy, and to believe in your dreams. Close your eyes, and picture yourself staying in the Principality of Monaco. Lulled by the tranquillity of the Riviera, picture your perfect stay! Like waking up to stunning views of the Mediterranean
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or sandy lagoon from one of the sea-view rooms at the Monte-Carlo Bay Hotel and Resort; marvel at the unrivalled sophistication of the Hotel de Paris Monte-Carlo; discovering the true extent of unmatched Monte-Carlo style a stroll through the timeless elegance of the Hotel Hermitage Monte-Carlo, a matter RI VWHSV IURP WKH ÀQHVW ERXWLTXHV RI 2QH Monte-Carlo.
Think about savouring the incredible food at Michelin-starred restaurants such as Le Louis XV by Alain Ducasse, or chef Marcel Ravin’s Blue Bay. Enjoying a pampering session at Thermes Marins Monte-Carlo or the Cinq Mondes spa. Dream of the culinary voyage created by the chefs at Buddha-Bar Monte-
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-Carlo and Mada One. Dream of being James Bond for the evening at the Casino de Monte-Carlo: make your way around the gaming tables, or head off on an ultra-intimate tour that might even take you all the way to the turrets of this legendary building. Enjoy front-row seats on the terrace of the Cafe de Paris Monte-Carlo – one of Monaco’s must-visit spots – and savour the delights in complete and utter freedom. Follow in the footsteps of Karl Lagerfeld at the Villa La Vigie, or climb the steps of the Opera Garnier for a Gala event…truly, anything is possible. Monaco is the perfect playground for your dreams! Share your hopes, your dearest desires: distant today, but doable tomorrow. All you have to do is write them down, and share them in the #MakeaWishMonteCarlo competition.
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TAT MUMBAI OFFICE HOSTS AGENTS FOR A NO-AGENDA MEET The no-agenda evening saw agents discuss the new travel rules and safety protocol in Thailand, the country which is now gearing up to welcome five million tourists in 2021
The focus would be on tourists from China, India and Malaysia as these countries account for almost 40 per cent of the 39.8 million tourists who visited Thailand in 2019.
TAT Mumbai office hosts agents for a no-agenda meet After 10 months of meeting virtually and interacting with each other, the Tourism Authority of Thailand, Mumbai office and BRANDit decided to host an in-person meeting, in which they invited various stakeholders for a sneaker-themed funtastic evening. The tourism board hosted a no-agenda evening where agents caught up with the team from the TAT office on a one-on-one basis. The guests were seen enjoying lip-smacking street food and Miang Kham (leaves filled with roasted coconut shavings) while they discussed about the new travel rules and safety protocols in Thailand. TAT Mumbai office hosts agents for a no-agenda meet Phiphat Ratchakitprakarn, Thailand’s tourism and sports minister, has announced that the country expects to welcome five million tourists in 2021.
Also, the country is currently working on a ‘vaccine passport’. It is possible that in future, foreign tourists with a Covid-19 vaccination certificate will be able to enter the country freely, Ratchakitprakarna said.
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TAT Mumbai office hosts agents for a no-agenda meet Thailand has also eased Covid-19 control measures in most areas nationwide, while strict restrictions remain in place in five at-risk provinces. While interprovincial travel in Thailand has not been prohibited, travellers may be required to undergo screening measures according to the specific Covid-19 control measures of each province. The country aims to vaccinate 19 million people in a first phase of inoculations starting later this month.
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THE ‘2021-2022 MAGICAL KENYA SIGNATURE EXPERIENCES’ DIVERSIFICATION OF KENYA’S TOURISM OFFERING Tourism and Wildlife Cabinet Secretary Najib Balala has urged tourism providers to expand their products offering to deliver unique, authentic Kenyan travel experiences to travellers. He said this during the award ceremony of the second phase of the Magical Kenya Signature Experiences (MKSE) held to recognise outstanding tourism offerings among Kenyan travel industry players. Through the MKSE Program, which commenced in 2019, facilities and organizations are required to provide value addition to their offerings through exceptional travel experiences to the traveller.
MKSE facilities that met the required criteria of a Kenya signature experience were recognised. The awards marked the beginning of a journey to deliver diverse tourism experiences in Kenya. The second phase recognised 29 experiences with CS Balala noting that the program is aimed at meeting the expectation of the current discerning traveller who is keener on immersive travel experiences than ever before. “We are glad to award twenty
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nine (29) new experiences to add to the Signature Collection. When we began this journey in 2018, our goal was to grow and diversify our products to ensure that we are a cut above other destinations and to also have products that offer an outstanding experience to suit todays demanding traveller. I congratulate all the winners for participating in the Program and adding an extra layer of Magic to what Kenya has to offer Kenyans and the world.” said CS Balala. To be part of the Program,
has a set of 10 questions. out of an application form followed by desk and on-site audits. Those that meet the requirements are then
enlisted into the Magical Kenya Signature Experiences (MKSE) Collection. CS Balala added that the MKSE program is one of key milestones of Kenya’s tourism transformation noting that despite the challenges of Covid-19, the industry was ready for kick-off once travel resumes fully. “Last year was the Coronavirus (COVID-19) pandemic which has had a devastating effect to the industry. That said, a lot has been ongoing behind the scenes to ensure that Kenya comes back stronger. MKSE is part of our strategy to revive tourism in Kenya through partnership with the private sector which is a key component of tourism,” he added.
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Commenting during the awards, Kenya Tourism Board (KTB) CEO Dr Betty Radier noted that the newly recognised facilities would have their products and experiences marketed for local and international travellers through FAM trips, exhibitions, collaborative initiatives, events, trainings to providing extra visibility while driving conversion for the respective companies.
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Kenya has curved her niche as a competitive destination with rich and diverse experiences across the country, available throughout the year and ÀW IRU GLIIHUHQW WUDYHO VHJPHQWV 7KURXJK WKLV &ROOHFWLRQ ZH DUH DEOH WR VKRZ the world that Kenya has a lot more to offer beyond the iconic wildlife safari DQG WKH SULVWLQH VDQG\ EHDFKHV IRU ERWK WKH UHSHDW DQG ÀUVW WLPHV YLVLWRUV µ she said. 6KH DGGHG WKDW RSHUDWRUV ZLWKLQ WKH VHFWRU ZLOO QHHG WR EH DZDUH RI WKH HPHUJLQJ WUHQGV DQG LQFRUSRUDWH WKHP LQ WKHLU EXVLQHVV VWUDWHJLHV ´6RPH of these trends include search for authentic &immersive local travel experiences, slow travel,outdoor experiences to connect with nature, and the need to leave a positive impact in the destinations where they YLVLW , HQFRXUDJH EXVLQHVVHV DQG LQGLYLGXDOV ZKR DUH LQ WKH WRXULVP VSDFH WR SDUWLFLSDWH LQ WKH VXEVHTXHQW 0DJLFDO .HQ\D 6LJQDWXUH ([SHULHQFH UHFUXLWPHQW GULYH µ VKH DGGHG
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