Trav Buzz News June July 21 by Mice Affairs Media Group India

TRAVBUZZNEWS Vol 3 Issue 1 | June July 2021

TIME OPENS ASMA HOTEL IN DUBAI WITH ALL- FEMALE MANAGEMENT TEAM

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MAURITIUS WILL OPEN FOR INTERNATIONAL TRAVEL

TAT LAUNCHES PHUKET IS NOW OPEN MARKETING CAMPAIGN

MONACO IS FOR YOU. AT LAST!

MESSAGE FROM THE MTPA DIRECTOR ARVIND BUNDHUN Florian Sengstschmid CEO Azerbaijan Tourism Board

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UNIFIED TRAVEL PROTOCOLS CAN REVIVE TOURISM & MICE 1 BUSINESS T R A V B FASTER UZZNEWS

CONTENTS 5

New Additions and Updates Strengthen Global DMC Partners’ Network

Seoul Convention Bureau’s Support to Promote Hybrid Strength

MESSAGE FROM THE MTPA DIRECTOR Arvind Bundhun

Travel Check ‘human curated’ content at the touch of a button

Clarity choses venuedirectory. com’s GRATIS venue finding software

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Wyboston Lakes Resort awarded ‘world class’ status by Best Companies Duty of care at forefront of new travel risk management platform THE SURREY: REUBEN BROTHERS TO REIMAGINE ICONIC NEW YORK HOTEL IN PARTNERSHIP WITH CORINTHIA HOTELS AND CASA TUA

A PERFECT SUMMER HOLIDAY FUN FOR THE FAMILY

MAURITIUS WILL OPEN FOR INTERNATIONAL TRAVEL ON 15 JULY 2021

Private Limited Announces Launch of Kuda Villingili Resort, Maldives ~ Experience the best of Maldives with freedom to redefine space and time ~

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The Seine on ShowCheval Blanc Paris opens on September 7, 2021

Bangkok allows more venues and businesses to reopen from 21 June 2021

TAT supports Central Group’s ‘Shopcation Exclusive Privileges’ to welcome back tourists to Phuket

UNIFIED TRAVEL PROTOCOLS CAN REVIVE TOURISM & MICE BUSINESS FASTER Florian Sengstschmid,CEO Azerbaijan Tourism Board

Raffles debuts in India, appoints luxury hospitality veteran Abhishek Sharma as General Manager for Raffles Udaipur

Rezio powers up the future of travel

TIME opens Asma hotel in Dubai with all-female management team

Monaco is For You. At last!

THAILAND TARGETS TO REOPEN FULLY IN 120 DAYS TAT launches “Phuket is now open” marketing campaign

India’s first upcoming Raffles in Udaipur appoints Rajan Malhotra As Director of Sales and Marketing

Raffles Udaipur appoints Prasad Metrani asDirector of Culinary for Raffles’ maiden outpost in India

TAT launches “Phuket is now open” marketing campaign

Haryana STARTS adventure activity Zone at Tikkar Taal, Morni Hills, Panchkula

Reaction of Dr. Subhash Goyal President - Confederation of Tourism Professionals of India

Riding on new Technologies Noor Mahal aims to boost Guest confidence amid the pandemic

SEASIDE FINOLHU ALL-ACCESS PASS : YOUR BAREFOOT CHIC PRIVATE ISLAND PLAYGROUND AWAITS

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3.0

Travel -OManthan 2.0 WE ARE COMING BACK W H ATSA P P 91 8800739595 QUERIES WWW.TRAVBUZZNEWS.COM

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E d i t o r s No t e

Good news for hoteliers but the pictures of hills with overcrowded scenes is definitely hinting towards next wave, if precautions are not taken. Recently Sikkim has also announced opening up but only to those already done with both vaccine shots. We think this is a great and well thought of step to safe restart. Responsibility is not limited to just states and cities allowing us to visit, more responsibility lies with the real travelers too. Don’t get carried away with the feeling of traveling after a gap. Precautions are still the best weapon in hand. So stay safe and keep traveling. This issue carries news from the various parts of world, collected and curated specially for you. Various thought leaders are advocating the fact of Unified Travel Protocols and that really makes sense. UTP is some thing which can restart travel at a faster pace.

Hello Friends Namaste We really hope all of you are staying safe and healthy. And most importantly exercising precautions.

Sharing some key developments at our end, we are announcing this year edition of TRAVEL O MANTHAN co-located with 3rd edition of THE MICE CONFERENCE EXPO & Awards. Dates shall be announced very soon. And the event shall be pure example of safe hybrid event. Do get in touch with us for any further queries. Till than stay safe & keep innovating

Most of the Indian states have opened up for travel, with separate and different regulations, may be RTPCR, Vaccine certificate, Antigen and so on. With Himachal opening up without any limitations, it achieved 80% or even at some destinations 100% occupancy was recorded.

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Sachin manocha

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NEW ADDITIONS AND UPDATES STRENGTHEN GLOBAL DMC PARTNERS’ NETWORK GDP STANDS BY ITS PARTNERS, HELPING THEM TO EXPAND AND STRENGTHEN DESPITE THE CHALLENGES OF THE GLOBAL PANDEMIC, WHILE GROWING ITS PRESENCE BOTH IN THE U.S. AND INTERNATIONALLY

lobal DMC Partners (GDP), the premier global resource for virtual, hybrid and in-person events, has recently welcomed new DMCs from throughout the U.S. and beyond, while supporting existing partners and helping them to expand their offerings.

NEW PARTNERS INCLUDE: JONES EVENT BOSTON

This full-service destination and event management company has been an industry leader in Boston for over 25 years. A woman-owned business, Jones Event Boston offers a creative and cost-effective approach to every project. They have executed many of Boston’s staple large-scale events on both city and private property.

IMAGINE EVENT PARTNERS

A boutique Arizona-based company, Imagine Event Partners expertly creates and executes experiences tailored to each organization’s unique personality, guest profile and image. Clients work directly with

the principals to manage all event aspects, whether for a conference, incentive program, team building event or holiday party.

NEWS FROM EXISTING GDP PARTNERS: Global DMC Partners’ trusted member Chicago Is..., specializing in creating comprehensive programs for corporate, association and incentive groups traveling to Chicago, is now under new ownership. Katherine Kirk Fenech, who worked at Chicago Is… for over ten years, is now at the helm. Along with her partners, she is excited to expand on the company’s foundation and continue its success. Keeping true to the saying that “Everything’s Bigger in Texas,” GDP partner Innovatx recently expanded its presence to cover the entire state, now with offices in Austin, Dallas and Houston.

looking for unique and different destinations in Europe, and great destinations to combine with a program to Poland as well. “We couldn’t be happier to expand our network of DMCs with these exceptional companies,” said President and CEO of Global DMC Partners Catherine Chaulet. “We have worked with these new additions over the past two years. With the future of our industry finally starting to look brighter, we are delighted to now be able to make these terrific DMCs finally and officially part of our GDP family. Bringing onboard such talent in the midst of such chaos and allowing them to not only survive but prepare for the future is a mission we have taken particularly to heart this past year.”

Current DMC Partner Poland Pros is expanding beyond Poland to two new destinations: Latvia and Lithuania. Both destinations provide new options for planners

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SEOUL CONVENTION BUREAU’S Support to Promote Hybrid Strength

he Seoul Convention Bureau (SCB) recently announced comprehensive measures to enable the recovery of the MICE industry amid one of the most profound crises in modern history. Strategic long-term plans were introduced to transform the industry into a hybrid model, a global standard to-be in the post-COVID era. Such efforts are made to better ensure the safety of both the ‘face-to-face’ and ‘screen-to-screen’ business interactions and provide the most quality environment for a supreme hybrid event. The cutting-edge meeting technology based on powerful ICT of the city remains a key player, along with the existing quarantine countermeasures for

The essential supports introduced in response to the pandemic became the permanent gears in 2021. The Reassuring Package is to construct an effective safeguard for MICE participants when the business resumes within the year. It provides the necessary services to aid in safety during a stay like emergency medical insurance, language services, general concierge services for hotel and transportation reservations. On the other hand, organizing an online and hybrid event is eligible for financial supports and more. When utilizing the Virtual Seoul platform, not only are the 3D graphics offered at no charge, but as much as KRW 10 million is given as a stipend for operating expenses. Furthermore, as more attention is focused towards sustaining the

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local MICE industry, attracting international conferences has become more important than ever. Application requirements have eased to widen the opportunities for event planners to receive the appropriate supports when hosting an international conference. These customized supports at the bidding phase include thorough consultation, official supporting letters, presentation tips and a maximum of KRW 200 million during the hosting phase. Exhibitions and fairs will speed up utilizing hybrid and zero-contact means under a strategic growth plan in aiming to develop an international exhibition comparable to CES. A total of 34 exhibition organizers are selected for each stage and provided the support of up to KRW 80 million. Consulting services in 6

international marketing and IT technology help advance the necessary skills to respond to an increasing need for hybrid approaches. An online platform is undergoing development in cooperation with the Korea Exhibition Organizers Association, helping relieve some of the burden that comes with developing an online platform. Looking ahead, the Seoul Convention Bureau is confident in gaining an increased level of global competitiveness within the local exhibition sector upon plan completion. A hybrid synergy of operative quarantine countermeasures and a multi-faceted plan of bolstering the capacity as MICE professional is anticipated to both revitalize and further the sustainability of Seoul’s MICE industry.

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MESSAGE FROM

THE MTPA DIRECTOR Dear Partners, We note with grave concern, the spread of Covid-19 in India. However, we are certain that with strength and resilience, India will emerge out of this current situation in a short span of time. On behalf of MTPA and the tourism fraternity in Mauritius, I send prayers for the wellbeing of all our Indian friends. All of us stand by you in this challenging phase. Stay strong, stay safe, and you will surely win. Best regards,

Arvind Bundhun

Di re cto r , M a u r i t i u s To u r i sm P ro mo ti o n A u th o r i ty

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Travel Check

‘human curated’ content at the touch of a button Travel managers can discover the latest travel requirements at the touch of a button with a new travel widget launched by Riskline. TravelCheck can be embedded onto a website or platform and enables the user to instantly find detailed, up to date and verified travel information. TravelCheck covers 220 countries and territories and details information needed before during and after travel such as entry and exit rules such as testing, airline requirements, quarantining and current Covid hotspots. The widget can also be customised with a company’s own brand colour and poster image, allowing for seamless integration into websites and platforms.

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Riskline’s Commercial & Communications Director, Suzanne Sangiovese, explains: “We know that travel managers and travellers alike need a tool that’s in-depth and easy to navigate, containing all the essential information in one place. Most important of all, they can have confidence that this information is all current, correct and verified. “TravelCheck’s data is ‘human curated’ - verified by our global team of analysts spanning over 15 countries and 11 different time zones - which is an essential requirement for a world where travel restrictions are regularly changing.” TravelCheck expands upon Riskline’s suite of Covid-19 intelligence data, including a dedicated Covid-19 API, in-depth Microsite, Risk Maps and Airline Supplier Policies all released last year.

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Clarity choses venuedirectory.com’s GRATIS venue finding software

Paul Casement, Director of Sales and Account Management at Clarity,

Michael Begley, CEO of venuedirectory.com

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Clarity Business Travel, one of the UK’s leading independent travel management companies, has signed an agreement with venuedirectory.com for its end-to-end venue finding software, GRATIS, that will enable the company to enhance the efficiency of its services.

Strategic Meetings Management Programme providing an end-to- end venue sourcing solution from corporate booker through to venue and supplier. Today this software is used by over 50 specialist businesses and organisations throughout the UK.

Paul Casement, Director of Sales and Account Management at Clarity, explained & The past year has been a challenging one and as a business, we have been focussing on enhancing the efficiency of all of our processes. Utilising industry know-how and focussed client feedback, the team at venuedirectory.com has developed software that offers a focus on Strategic Meetings Management Programmes for the customer journey coupled with enhanced back-office solutions to facilitate client bill-back and handoff.

Clarity is a global business travel service provider with a global network that comprises 105 agencies in 90 countries worldwide and has 15 offices in the UK, Ireland and the Netherlands. It works integrally with the major travel service systems providers across the globe.

“This is a game-changer for us - I am really excited to be working with them. GRATIS is a key component in any

Michael Begley, CEO of venuedirectory.com said" This is a significant win for our business as it is superb testimony to the quality of our products and validation for the commitment and investment we have made in developing them. We’re looking forward to working with Paul and his team.”

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Thomas Cook India looks to capitalise on Lucknow’s growing travel demand Expands presence with new Gold Circle Partner (Franchise) Outlet at Mahanagar

iven the growing demand for travel and travel related services in Uttar Pradesh, Thomas Cook (India) Limited, India’s leading integrated travel services company has opened its second Gold Circle Partner (Franchise) Outlet in Lucknow. This expansion augments Thomas Cook India’s distribution and reach in Uttar Pradesh to 8 consumer access centres: 1 owned branch and 7 Gold Circle Partner (franchise) outlets. The Company’s network in Uttar Pradesh extends to 5 locations including Lucknow, Kanpur, Meerut, Ghaziabad, Prayagraj and Varanasi. Thomas Cook India’s Holiday Readiness Report reveals a sizeable 84% respondents prefer reputed brands – especially when travelling in the COVID era. And Thomas Cook India’s internal data reiterates that its customers from Lucknow too are keen on a reliable and trustworthy Holiday brand to ensure comfort and peace of mind when travelling. Hence to support its customers and provide easy access nearer home, the company has identified Mahanagar to set up its Gold Circle

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Partner franchise outlet. The outlet offers a range of end-to-end travel solutions, including: international & domestic holidays (group tours, personalised holidays, cruises, etc.), travel Insurance and visa services. To build consumer confidence in travel, the outlet will also offer Thomas Cook India’s Assured Safe Travel Program in partnership with Apollo Clinics and seamless COVID-negative certification services with doorstep delivery. Of additional advantage, especially during the COVID era, are Thomas Cook India’s Doctor on Call 24x7 and Safe Holiday Helpline services. Lucknow Travel Trends: Showcasing an impressive appetite for travel Lucknow based consumers have listed Goa, Kerala, Andamans, Kashmir as their domestic favorites and Dubai, Russia (Moscow), Maldives, Seychelles, Nepal and Turkey as their international favourites following the easing of travel restrictions. Segments spearheading Lucknow’s travel demand include millennials, young couples, and families. Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Lucknow has been identified as a prime growth driver and continues to deliver strong YoY growth for our Leisure Travel business. We’ve carefully selected our new outlet at Mahanagar - a key residential and commercial centre in Lucknow to provide us a viable catchment with a range of consumers across families, young professionals and business travellers, students, senior citizens and NRIs.” Gold Circle Partner Akash Deep is a travel and tourism veteran and his expertise in the industry along with his extensive network will assist Thomas Cook India to further strengthen its presence in this growing market.

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Wyboston Lakes Resort awarded ‘world class’ status by Best Companies Wyboston Lakes Resort in Bedfordshire has been awarded a 3-star accreditation for the second time by Best Companies, based on employee feedback. This means the venue is considered a ‘world class’ employer in terms of employee engagement.

Steve Jones, MD, Wyboston Lakes

The conference, training and leisure venue’s Best Companies Index (BCI) score and potential listing in the ‘Best Companies to Work For’ lists will be announced at Best Companies Live, a virtual event on 21 May. Steve Jones, Managing Director said: “After the toughest year this company has ever experienced, we are thrilled that our team is so engaged and has commented so positively on working at Wyboston Lakes Resort. It is feedback like this that spurs us on to keep improving things for the team and to try even harder to make Wyboston a great place to work, no matter what life throws at us. “We believe that having a happy healthy team makes the difference to our guests, to each other and to the future success and growth of our business.” The 380-acre resort employs over 200 people across two modern conference venues, a four-star hotel, spa, 18-hole golf course

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and extensive serviced offices. Accolades from Best Companies are regarded among the UK’s most comprehensive and coveted, with a rigorous process determining the merits of organisations from all industries, by assessing the methods in which they encourage, motivate and engage with their employees.

scores (on a scale of 1 to 1000) from employees’ responses to questions within the Best Companies survey on a range of factors including leadership, pay and work-life balance. Ratings are then determined from that score, ranging from ‘One to Watch’ to one star acknowledged as ‘very good’, two stars as ‘outstanding’ and three stars as ‘world class’.

The list is compiled using 11

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Duty of care at forefront of new travel risk management platform With duty of care firmly front of mind for business travel managers planning post-pandemic travel, a new platform gives them the latest information and tools they need to respond to the current climate and ensure client safety.

Luca Carlucci, CEO of BizAway, a corporate travel agency and technology company based in Italy and Spain, explains: "We at BizAway are delighted to partner with Riskline, a global leader in travel risk management. Their world-class service will help keep our clients safe and informed during this turbulent time."

The new Travel Risk Management platform by BizAway, scheduled to be launched in July, puts traveller safety at the forefront. A dynamic map enables ongoing tracking of each traveller's position in real time.

The customizable tool allows travel managers to filter their search by booking, traveller, destination or even timeframe. This duty of care content is provided by leading travel risk intelligence company Riskline whose in-depth, verified global intelligence allows business travel professionals to respond to the most up to date safety requirements and support their duty of care commitment.

Emanuele Scansani, the Director of Partnerships & Strategic Relations at Riskline adds: "Riskline is thrilled about its new partnership with BizAway. We look forward to helping them provide an excellent duty of care service to their clients."

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THE SURREY: REUBEN BROTHERS TO REIMAGINE ICONIC NEW YORK HOTEL IN PARTNERSHIP WITH CORINTHIA HOTELS AND CASA TUA

uxury Upper East Side hotel, The Surrey, was acquired by Reuben Brothers in 2020, marking another milestone for their growing hospitality collection. Undergoing an extensive transformation, the hotel is slated to reopen in early 2023 as The Surrey, a Corinthia Hotel, operated and managed by Corinthia Hotels, a collection of individually- designed and distinctive five star hotels located in some of the most exciting destinations across Europe and the Middle East, and now North America. The Surrey, a Corinthia Hotel will mark the Corinthia group’s first property in the United States and a second collaboration with Reuben Brothers, the global private investment firm founded by David and Simon Reuben. The consortium will partner with Casa Tua on the hotel’s food and beverage offering, bringing the Miami Beach hotspot and treasured celebrity favourite to New York for the first time. On The Surrey, a Corinthia Hotel, Jamie Reuben commented: “Since our recent acquisitionof the property, we have been looking for the right partner who shares both our passion and our vision of reinvigorating one of New York City’s most famous hotels. We trust the Corinthia brand, with whom we have also partnered with on another notable project in Rome, to deliver a current and innovative hotel proposition with an uplifting guest experience,

while rejuvenating the properties to their former, historic grandeur.” “Having a presence in the United States has been a goal for Corinthia for many years, especially in New York, a city that we consider one of the most vibrant and exciting places in the world,” stated Simon Naudi, CEO of Corinthia. “We look forward to working closely with the Reuben Brothers to restore The Surrey to its former glory in time for its 100th anniversary.”

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The hotel will introduce a number of unique new dining destinations to the area, including Casa Tua’s renowned private members’ club, as curated by Miky Grendene. Founder of Casa Tua - the restaurant, hotel and private club on Miami Beach, with further locations in Aspen and Paris and Italian kitchen, Casa Tua Cucina - Miky said of the collaboration with The Surrey, a Corinthia Hotel: “We are very excited to bring Casa Tua to New York and most importantly to establish a close relationship with Corinthia and the Reuben Brothers. We feel there is great synergy between us and together our intention is to create one of the most glamorous and exciting spaces in the city. My main goal for The Surrey, as with all of my properties, is to bring unbelievable energy and soul to a landmark and truly make it feel – as our name suggests – like your home.” Casa Tua promises to offer guests authentic cuisine and a special ambience to deliver a truly memorable experience. Situated at the corner of East 76th Street and Madison Avenue, steps away from Central Park, The Surrey, a Corinthia Hotel will comprise both rooms and residences and draw inspiration from its illustrious history and elegant surroundings. The thoughtful design of the 97 guest rooms - including 33 suites and five signature suites - and 12 luxury residences will all be overseen by award-winning studio, Martin Brudnizki. ‘It is a privilege to work with a landmark hotel such as The Surrey. We look forward to adding to the legacy of this iconic building and translating the combined vision of the Reuben Brothers and Corinthia Hotels to create a new and exciting destination for the Upper East Side.” said Brudnizki. From presidents and royalty to actors and musicians, The Surrey has been a part of New York City’s skyline and recognised for its exceptional, discreet service since it was built in 1926, beloved by both New Yorkers and visitors alike. Under new ownership and management, it will once again become an enchanting Upper East Side destination, signifying a collective commitment to New York City and the hospitality industry post pandemic. 13

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TIME OPENS ASMA HOTEL IN DUBAI WITH ALL-FEMALE MANAGEMENT TEAM • New Al Barsha hotel to operate with 80% female staff • Dedicated floors for female travelers with exclusive room amenities

Alexandra Kelner Hotel manager Time Asma Hotel

Time Asma Hotel all female senior management team

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IME Hotels held the soft opening of its much -anticipated TIME Asma Hotel in Dubai’s Al Barsha ‘shopping’ district yesterday, Tuesday 15 June. The new four-star property has a remarkable feature – its management team consists entirely of women, including the hotel manager Alexandra Kelner and 80% of the hotel’s employees. Commenting, TIME Hotels’ CEO Mohamed Awadalla, said: “It has always been integral to our corporate strategy to diversify our workforce and offer equal opportunities to all members of staff.

“Under the leadership of Alexandra, all areas of the hotel operation will be managed by women, from HR to sales, F&B, finance, front office and housekeeping – even our executive chef is a woman. “I am sure that this talented all-female management team will provide inspiration to all women who want to carve out a successful career in hospitality,” added Awadalla. The hotel, which will have its grand opening in September, consists of 232 rooms over six floors with a gym, which has exclusive opening times for women, swimming pool, jacuzzi, four meeting rooms, a business centre and two restaurants, for both male and female guests. Zaytuna, serves Middle Eastern cuisine, with an open kitchen in a market-style setting and La Dolce Vita as the name would suggest is a casual, Italian-themed restaurant. Moreover, there are floors reserved exclusively for female travellers with dedicated services, including: female room service, a female-only check-in counter and guest relations. Other features include bespoke beauty products, in-room beauty treatments, as well as enhanced amenities in each room. The hotel will also offer dedicated parking spaces for women. According to Catalyst, a global organisation that promotes women in the workplace, in 2019, the proportion of women in senior management roles globally grew to 29%, the highest number ever recorded and 87% of global mid-market companies had at least one woman in a senior management role in 2020. Indeed, French national Kelner’s advancement is a classic example of career development. Having graduated from the School of Management in Yvelines, near Paris, she held senior positions in hotels in France

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and the UAE, leading teams across housekeeping and rooms division. “Once regional and international travel restrictions are relaxed, more women will be travelling on business than ever before. Many women may well be travelling alone and I believe it will be comforting for them to have the option of staying in a hotel where 80% of the staff are women, with dedicated floors and in-room amenities,” said Alexandra Kelner, Hotel Manager, TIME Asma Hotel. The hotel is also located just five minutes from Mall of the Emirates and as such is expecting healthy demand from local and regional visitors for short leisure breaks, particularly women and families. “With the summer heat approaching, TIME Asma is ideally located for a weekend of retail therapy,” said Kelner. 15

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MONACO is For You.

AT LAST!

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ith the launch of it's new campaign, the Monaco Tourist and Convention Authority communicates that it's time for tourism recovery. For more than a year, the health crisis has been upending our daily lives, to the extent that economic and social life has been put on hold. Twelve months later, we have missed it so much that the desire to travel has never been so strong, and is being felt right across the world.

Today, against a general background where things are slowly returning to normal, wanting to travel is no longer taboo, particularly in the Principality of Monaco where numerous extra health precautions have been adopted by all businesses and tourism operators in order to reassure visitors.

has made sure that they are aware just how much Destination Monaco has missed visitors of all kinds. The Principality is now planning a recovery and demonstrating its resilience by sending a message of invitation which marks both the end of a long wait and the beginning of hope. The Monaco Tourist and Convention Authority is relaunching its communication campaign with a slogan which is definitely evolving: “Monaco FOR YOU. At last!”

While things were on hold, the Monaco Tourist and Convention Authority nonetheless worked to maintain contact with all those who are passionate about travel, whether loyal clients or tourism industry professionals. In recent months, the Authority

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THAILAND TARGETS TO REOPEN FULLY IN 120 DAYS

hailand is planning to reopen for foreign visitors in120 days from today, the announcement has been made by Prime Minister, Prayut Chan-O-Cha in a public address in Bangkok.

Few destinations should be ready for fully vaccinated tourists even prior to full reopening. Thailand aims to vaccinate the majority of its population to get at least the first jab by October 1st. "The time has now come for us to look ahead and set a date for when we can fully open our country and start receiving visitors because reopening the country is one of the important ways to restart reducing the enormous suffering of people who have lost their ability to earn an income," Prayut said in his address.

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Prayut said the decision to set a deadline for reopening is fraught with some risks and when we open the country, there will be an increase in infections, no matter how good our precautions. But, I think, when we take into consideration the economic needs of people, the time has now come for us to take that calculated risk.

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TAT LAUNCHES “PHUKET IS NOW OPEN” MARKETING CAMPAIGN •

With the latest TVC ‘Amazing Moments in Phuket’ featuring Leicester City FA Cup 2021 winners, sending an invitation to the world to visit Thailand’s popular tourist island in the not-too-distant-future

he Tourism Authority of Thailand (TAT), in partnership with the King Power International Group, has launched a new marketing campaign, “Phuket is now open”, under the theme of ‘Amazing Thailand, Now even more Amazing’.

Cup 2021 winners – James Maddison, Harvey Barnes and Kelechi Iheanacho – to convey a message of how Phuket is ready to welcome back international visitors.

While sharing memorable experiences that await all visitors in Phuket through the three Leicester City FC players, Mr. Tanes Petsuwan, TAT the TVC is also sending out emotional Deputy Governor for Marketing memories with postcard images of Communications, said, “The campaign forms part of the Royal Thai sporting activities; such as, scuba diving, snorkelling, surfing, sailing, parachuting Government’s efforts to prepare the and atriathlon, as well as natural island ready to welcome back fully vaccinated visitors under the ‘Phuket attractions, the old town, and cuisine. Sandbox’ model from 1 July, 2021.” TAT is sharing the new TVC ‘Amazing Moments in Phuket’ on global channels, Placing emphasis on sports tourism, including BBC World News and Euro the “P huket is now open” News, as well as the publicity channels of King Power, Leicester City FC, and campaign is launched with a TVC Dug Out from 16 June, 2021, onwards. ‘Amazing Moments in Phuket’ that features three of Leicester City FA

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HARYANA STARTS ADVENTURE ACTIVITY ZONE AT TIKKAR TAAL, MORNI HILLS, PANCHKULA CHIEF MINISTER OF THE STATE , SH MANOHAR LAL KHATTAR KICKS OFF THE INITIATIVE

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RIDING ON NEW

TECHNOLOGIES

NOOR MAHAL AIMS TO BOOST GUEST CONFIDENCE AMID THE PANDEMIC LAUNCHES ‘NOOR MAHAL WHATSAPP CHATBOT’ TO PERSONALIZE HOTEL EXPERIENCE AND OFFER EXCELLENT CUSTOMER SERVICES WWW.TRAVBUZZNEWS.COM

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Mr. Manbeer Choudhary, Chairman and Managing Director, Jewels Group of Hotels said, “Ever since COVID hit the country, Noor Mahal’s main priority has been the health & safety of its guests and team members who are the most crucial part of India’s preferred palatial hotel. During this pandemic, Noor Mahal has gone the extra mile to offer safety and comfort, stay connected and resolve guest queries through its virtual WhatsApp Chatbot in real-time. The new ‘WhatsApp Chatbot’ will act as a quick and convenient one-stop digital platform for all the hospitality and advisory services to the guests of the new informed world.”

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rom keyless check-in to digital holiday planning, Covid-19 has accelerated the adoption of contactless technologies. Travellers’ desire for less face to face contact and social distancing is leading towards a new era of tech-enabled hospitality experiences. In its endeavor to incorporate a combination of cutting-edge technologies to improve customer confidence and ensure contactless hospitality for its guests, Noor Mahal, Karnal, one of the finest and leading palatial hotels in the country, has today announced the launch of ‘Noor Mahal WhatsApp Chatbot’. Be it Artificial Intelligence, Machine Learning or Internet of Things, Noor Mahal is riding on futuristic technologies for contactless hospitality experiences. Right from smart rooms to smart controls and mobile check-in, the hotel is getting hi-tech to ensure utmost comfort and safety.

Noor Mahal’s ‘WhatsApp Chatbot’ service allows guests to reach out to Noor Mahal using WhatsApp and get their queries answered. Guests can start the chat by pinging on WhatsApp contact +91-7631188888. Customisation has gone to a new level as digital menus have become the new norm in the covid era. To make dine-in as safe as possible for the staff and guests, Noor Mahal menu is now available on Whatsapp Chatbot. Today’s visitors expect transparency and are keen to know exactly what to expect when they check in. In its efforts to meet up the guest expectations and showcase a real tour of the hotel, Noor Mahal’s Whatsapp Chatbot also has a unique virtual hotel gallery. The chatbot also helps guests in keeping an eye on the exclusive packages and offers at the hotel. Those who are aiming for their D-Day can also avail the facility of planning a wedding or getting all the information related to pre-wedding shoot. Guests can also know the room tariffs; take a glimpse of the room and book room in a single click. The hotel has been a massivsupporter of country’s nationwide initiatives to aid India’s fight against Covid-19 and ensuring the highest standards of cleanliness and sanitization at the hotel. In its endeavour to help combat the effects of COVID-19 and make guests feel confident and reassured, Noor Mahal has also set new safety benchmarks for the industry by getting its entire staff vaccinated in a short span of time. Noor Mahal Staff is well prepared to welcome guests with utmost safety, contactless servicing, and highest level of hygiene standards. 22

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BOOK EARLY AND SaVE UP TO 28% AT SEASIDE FINOLHU MALDIVES

A PERFECT SUMMER HOLIDAY FUN FOR THE FAMILY

ith the summer holidays just around the corner, treat your family to a well-deserved beach getaway to a tropical island playground. Famed for

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its spacious villas, dining experiences, exciting family-friendly activities and some of the most stunning beaches in the Maldives, Seaside Finolhu offers an enchanting balance of natural wonder and luxurious living to make it the perfect Summer family holiday. Plan ahead for an enchanting break for savings of up to 28% on our luxury villas, with daily breakfast included with the

Advance Purchase Offer. Complemented by wide open vistas across the turquoise lagoon and up to two kilometres of white sandbanks stretching off into the endless expanse of the Indian Ocean, the overall feeling of space becomes the catalytic inspiration in the central design feature of Seaside Finolhu’s beachfront and overwater villas.

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Families are sure to enjoy regular visits to Milk Lab for its refreshing selection of ice cream and frozen yogurt alongside vegan sandwiches and slices of cake, or opt to take a short dhoni boat ride to Crab Shack a truly unique dining experience not to be missed. Serving fresh seafood and light bites in a barefoot chic setting along the island’s sandbar, it offers an unforgettable toes-in-the-sand dining experience that stirs the imagination of deserted island adventures.

Configured for couples or young families, Finolhu’s Ocean Pool and Beach Pool Villas enjoy direct access to the ocean or the lagoon and include their very own private pools. For larger families of up to four adults and four children below 12 years of age, the 2-Bedroom Water Villas offer an impressive 460 m² / 4951 f² of space as well as direct ocean access and a private 8m pool, while the 2-Bedroom Beach Villas boast an expansive 530 m² / 5705 f² in addition to a private 10m pool and direct beach access. All of Finolhu’s villas are fitted with the comforts and devices of everyday modern luxury living. For family bonding over mealtimes, guests are spoilt for choice thanks to Finolhu’s truly unique dining experiences. From the international fare at Beach Kitchen to award-winning Asian fine dining at Kanusan, and Middle Eastern cuisine at Arabian Grill, there really is something for everyone.

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As much as lazing by the pool and sampling the wonderful cuisine are the cornerstones of a relaxing beach holiday at Finolhu, there are times when a little more excitement is needed, especially with restless children to keep entertained. The Oceaneers Kids Club has a wide choice of activities for children aged from 4 to 12 years, while the whole family can enjoy a magical trip out on the lagoon together in the Penguin Semi-Sub. Snorkelling, scuba diving and non-motorized water sports are also available, while mom can indulge in a little “me time” at Fehi Spa or take part in the resort’s wellness offerings for a little privacy and pampering.

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MAURITIUS WILL OPEN FOR INTERNATIONAL TRAVEL ON 15 JULY 2021

auritius will be welcoming international travellers from 15 July 2021. The island will be opening in phases during 2021 and the first phase, from 15 July to 30 September 2021, will enable vaccinated travellers to enjoy a resort holiday on the island. Holidaymakers will be able to enjoy facilities within their chosen resort premises, including the swimming pool and beach. If guests stay over 14 days and have negative PCR tests during their stay in the resort, they will be able to explore the island’s attractions. However, for shorter stays, they may leave the resort earlier and travel back home. A list of pre-approved Covid-19 safe resorts will be available from 20 June 2021 at www. mauritiusnow.com Travellers to Mauritius aged 18 years or over must be fully vaccinated against Covid-19. They must undergo a PCR test between 5 and

7 days before departure and a negative result is required to travel to the island. Travellers will also have a PCR test on arrival at the airport in Mauritius and on day 7 and 14 of their resort holiday, as applicable. For Phase 2, from the 1st of October 2021, vaccinated travellers will be allowed entry without restrictions upon presentation of a negative PCR test taken within 72 hours before departure. Unvaccinated travellers will be subject to 14 days in-room quarantine for both Phases 1 and 2 until further notice. The announcement follows the acceleration of the vaccination campaign and the progress made towards herd immunity by the end of September. Frontliners of the tourism industry were prioritised during the vaccine rollout. This enables a prompt and safe restart of the Mauritius tourism industry. The country’s response to the pandemic ranked among one of the best in the world, as the Mauritian Government responded promptly with stringent control measures and protocols. The safety of Mauritians and visitors has been a top priority since the outbreak of Covid-19 and the success is a result of a joint effort by the Mauritian Government and the island’s population.

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email us : Pr@miceaffairs.com

26 | MICE AFFAIRS

Leading Global MICE Industry Magazine

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MFAR

Hotels & Resorts

PRIVATE LIMITED ANNOUNCES LAUNCH OF KUDA VILLINGILI RESORT, MALDIVES ~ EXPERIENCE THE BEST OF MALDIVES WITH FREEDOM TO REDEFINE SPACE AND TIME ~

FAR Hotels & Resorts Private Limited announced the launch of Kuda Villingili Resort Maldives. The inaugural function was conducted in the presence of the resort’s first official guest, His Excellency Mr. Sunjay Sudhir, High Commissioner of India to Maldives. The resort is located amidst a sprawling 40-acre island in North Malé Atoll; a 30-minute speedboat ride away from Velana International Airport (MLE), making it one of the most accessible resorts in Maldives. The total investment for the Kuda Villingili Resort Maldives is 1000 crore Indian Rupees. MFAR has also acquired an island of 20 acres in Maldives for development in the immediate future. The resort features 59 exquisite beach villas including luxurious penthouses and 36 water villas with an option of private swimming pools. This idyllic haven, inspired by the sprawling nature of the Maldives perfectly balances a sense of togetherness and inclusivity with privacy and independence. It is a slice of paradise that embraces and celebrates diversity of cultural expressions perfect for solo travellers, couples, families or traveling groups.

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Kuda Villingili Resort Maldives also offers the choice of three diverse dining venues to its guests: The Beach Club, a South American take on the classic beach menu, the resort’s signature dining establishment The Restaurant that serves fresh, handcrafted gourmet food, and The Hawkers, an upscale dining venue with three distinct restaurants, Spice, East and Med, that serve mouth-watering Indian-Arabic, Thai-Japanese and Italian-Mediterranean fusion street food respectively, through each restaurant’s open kitchens.

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“From island excursions to stellar surfing, from stargazing to wildlife encounters, from sandbank dining to big game fishing, Kuda Villingili Resort Maldives will never be in shortage of exciting activities for our guests” said Dr P Mohamed Ali (Galfar), Chairman and Founder of MFAR group of companies. “This much awaited property was delivered within the promised time to our beloved guests. Experience the best Maldives can offer with our most convenient, comfortable, safe and hassle free stay.” said Abdul Basheer, Director of MFAR group of companies. Other hospitality projects by MFAR Hotels & Resorts include Le Méridien Kochi & The International Convention Centre in Kochi, The Westin Chennai, and The Radisson Collection by Hormuz Grand, Muscat, Oman. MFAR has also acquired land in Sri Lanka for the development of a beach resort. The resort promises its guests state-of-the-art food & accommodation facilities, and is already being dubbed as one of the best resorts to stay in Maldives.

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REZIO POWERS UP THE FUTURE OF TRAVEL TO CREATE A CONTACTLESS TRAVEL EXPERIENCE FOR NAMI ISLAND, SOUTH KOREA

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outed as the “one stop digitalisation solution for the tours, activities and experiences industry”, rezio has been working closely with various global tourism stakeholders, aiming to connect their travel business digitally to the local domestic market based on the current environment as well as the impending return of the international travellers. Through its Online-Merge-Offline (OMO) cloud integration solution, that seeks to provide a contactless solution for the tourism industry, rezio has successfully powered the ticketing solution for the South Korea representative-themed tourist attraction, Nami Island, expanding its partnership with major tourist attractions in Asia. Since its launch in June, it has provided more than 100,000 visitors a safe and seamless contactless user experience, establishing a strong foothold in the island’s preparation for the return of international tourism. “In the post-pandemic era, the need for contactless technology in the tourism industry has accelerated by leaps and bounds. With the guests’ safety placed as utmost priority, rezio’s OMO cloud integration solution includes various applications such as e-vouchers, electronic gates, self-service ticketing kiosks, multilingual customer support online, etc, removing the need for

physical touchpoints. This primary consideration has become the key contributing factor of rezio success in penetrating the Korean Market.” indicated Jasmine Lin, Chief Product Officer of rezio. The cloud integration solution by rezio enables customers to purchase tickets online, receive their e-tickets with QR codes and enter the attraction via the electronic turnstile by scanning their tickets, completely omitting the need for physical interactions. Self-service ticketing e-kiosks are also available on-site, which eliminates the need for long queues and unnecessary exposure to crowds. Employees of Nami Island are also able to manage the crowd within the attraction at any one point of time through the real-time inventory notification.

This pandemic has brought about unprecedented challenges to the tourism industry, but simultaneously created new opportunities for travel companies to digitise their business. rezio's OMO cloud integration solution which includes key features such as the reservation system and contactless technology has become a key first step in technology adoption amongst the tourism partners. With mandatory temperature-screening becoming a norm in major attractions, suppliers can also opt to have contactless digital thermometers fitted at turnstiles to measure the customers’ temperature, boosting a safe and enjoyable environment. As the market leader for travel digitalisation solutions, rezio continues to work closely with various international tourist attractions and experiences providers, supporting the local tourism bureaus to lead the digital transformation of the industry, promoting a technology-driven tourism ecosystem.

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he Seine on Show

CHEVAL BLANC PARIS OPENS ON SEPTEMBER 7, 2021

Overlooking the Seine, in the heart of the capital, Cheval Blanc Paris is opening the doors of its urban haven. Contemporary, it embodies the French art de vivre: epicurean pleasures, hospitality for family and friends. Bathed in light, from intimate hideaways to big city wonders: 72 accommodations — 26 rooms, 46 suites — and 4 restaurants. Cheval Blanc Paris comes to life thanks to passionate visionaries, artisans and artists. Remodelled by architect Edouard François, the listed building’s décor was reimagined by architect Peter Marino in the style of a Parisian residence, with the help of exceptionally skilled artists and craftsmen.Along with their brigade, Arnaud Donckele, Chef of the gastronomic restaurant,and Maxime Frédéric, Pastry Chef, invite diners to embark on a journey of flavours.

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The Dior Spa Cheval Blanc Paris boasts 6 treatment rooms for bespoke rituals, a gently rippling swimming pool and state-of-the-art exercise facilities. Not forgetting Le Carrousel, an area dedicated to children, celebrating the family spirit that is so dear to the Cheval Blanc Maisons. Cheval Blanc enjoys striking panoramic views: the Seine, mesmerizing and majestic, is everywhere, its reflection lapping over the terraces and the all-bay-window façade. A haven for all occasions, with attention to every detail provided by women and men of character: Cheval Blanc Paris is more than just a new address. It is a destination.

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BANGKOK ALLOWS MORE VENUES AND BUSINESSES TO REOPEN FROM 21 JUNE 2021

The Bangkok Metropolitan Administration (BMA) has announced the latest Order of the Temporary Closure of Premises (No. 33), allowing more types of venues and businesses in Bangkok to resume operations from today, following the Royal Thai Government’s latest announcement to further relax COVID-19 measures nationwide. Public swimming pools or other similar businesses; All types of pools or ponds for sports or marine activities; such as, jet skiing, kitesurfing, and banana boat sailing, are allowed to reopen for a limited number of customers until 21.00 Hrs. and are permitted to hold sporting events without any audiences; Learning centres, science centres for education, science parks, science and cultural centres, and galleries; Public libraries, community libraries, private libraries, and book houses; Shops selling food or beverage; consuming food and beverage at the said venues is allowed until 23.00 Hrs. These venues shall limit the number of persons consuming food and beverage to 50% for the number of regular seats. Consumption of liquor and alcoholic drinks at the said venues is prohibited.

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All types of outdoor and well-ventilated indoor sports venues are allowed to reopen until 21.00 Hrs., and are permitted to hold sporting events without any audiences; Convenience stores can resume operation with their regular time; Any activities prone to disease spread; such as, meetings, seminars, banquets, distribution of food or related items, parties, camping, film or television programme production, religious activities, Dharma practice, and meetings with senior relatives can be organised but the number of attendees must not exceed 50 people. The BMA’s most recent Order No. 32 allowed the following five types of venues to reopen. Museums, national museums, local museums and similar museums, historical sites, and ancient monuments are allowed to reopen under strict public health measures; 33

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Public parks and botanic gardens are allowed to reopen for walking and running for exercise only; Aesthetic clinics, medical clinics for beauty service, and cosmetic clinics are allowed to reopen under supervision of certified medical doctors, and must be operated under strict public health measures; Health-related establishments (specifically health massage shops and health spa shops) are allowed to reopen only for foot massage services; Premises for tattooing or piercing of skin or any parts

OTHER REMAINING VENUES AND BUSINESSES AS SPECIFIED IN THE ORDER OF THE TEMPORARY CLOSURE OF PREMISES (NO. 31) ARE TO REMAIN CLOSED FROM 14-30 JUNE, 2021: • •

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Buildings and places of schools, tutorial schools, and all types of educational institutes; Entertainment venues, any establishments providing similar services to those of entertainment venues, amusement places, pubs, bars, karaoke shops, or other similar venues; Massage parlours; Establishments for bath services and establishments for steam bath and herbal steam; Cockfighting rings and cockfighting training rings; Bullrings, fish fighting rings, or other similar sport arenas; Cinemas, theatres, and playhouses; Water parks and amusement parks; Playgrounds and playground equipment for children; Zoos and animal display venues; Skating rings and rollerblading arenas, or other similar activities; Snooker and billiards halls; Bowling alleys and game machine arcades; Gaming centres and Internet cafes; Fitness centres; Exhibition halls, trade fair centres, and convention

of the body (except on the face), and manicure and pedicure shops are allowed to reopen. Staff must wear masks at all times. However, if any new cases are detected, the premises must be closed for 14 days. Meanwhile, shopping malls, shopping centres, community malls, or similar establishments can open for operation by their regular time until 21.00 Hrs.

•

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centres; Nurseries (except those operated in hospitals with admission for overnight stay as a regularity), early childhood development centres, and preschool child development centres; Elderly care centres (except admission for overnight stay as a regularity); Boxing stadiums and boxing training gyms; Martial arts schools (gyms); Social/ballroom dance schools and academies; Horse racing courses; Amulet and Buddha statue trading markets and centres; Weight-loss centres, aesthetic clinics, and cosmetic clinics (that are not certified as medical clinics); Health-related establishments (specifically for beauty massage shops); All types of competition venues; Places of entertainment or places for public performances or recreation; Places providing services on meeting rooms, catering rooms, catering venues, and other those similar places; Beauty salons and barber shops (allowed to open only for shampooing, cutting, layering, dressing, and service users waiting for service in shops are not allowed);

The mask mandate requiring everyone in Bangkok to ‘always correctly and properly wear sanitary or fabric face masks outside their residence or accommodation remains in place until further notice. Violators are liable to a fine not exceeding 20,000 Baht. Any persons who violate or fail to comply with this order shall be guilty of an offence under Section 52 of the Communicable Diseases Act B.E. 2558 (2015), which shall be liable to imprisonment for a term not exceeding one (1) year or to a fine not exceeding one hundred thousand (100,000) Baht, or both and shall be guilty of an offence under Section 18 of the Emergency Decree on Public Administration in Emergency Situation B.E. 2548 (2005), which shall be liable to imprisonment for a term not exceeding two (2) years or to a fine not exceeding forty thousand (40,000) Baht, or both.

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TAT SUPPORTS CENTRAL GROUP’S ‘SHOPCATION EXCLUSIVE PRIVILEGES’ TO WELCOME BACK TOURISTS TO PHUKET

Starting from 1 July, 2021, Phuket will be the first destination in Thailand to reopen to fully vaccinated international travellers. The Tourism Authority of Thailand (TAT) is supporting the Central Group in launching the “Shopcation Exclusive Privileges” promotion, offering special deals from participating business units under the Central Group to welcome back tourists to Phuket under the “Phuket Sandbox” programme. Mr. Chattan Kunjara Na Ayudhya, TAT Deputy Governor for International Marketing – Asia and South Pacific, said, “Phuket is the pilot destination in Thailand to reopen the country to international travel for vaccinated foreign tourists under the Phuket Sandbox scheme, with the aims to drive the national economy and boost domestic tourism once again.

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Under the “Shopcation Exclusive Privileges” promotion, tourists can enjoy special discounts and vouchers from, for example, Central Department Store under Central Retail; Central Shopping Centre under Central Pattana; Centara Hotels and Resorts; Tops; Central Food Hall; Supersports and participating stores under CRC Sports; the Central Restaurants Group, and stores under the Central Marketing Group.

Tourists can explore the privileges via https:// www.centralgroup.com/en/specialtouristvisa and take up the offers by scanning the QR code via the “Shopcation Exclusive Privileges” tent card, which will be displayed at participating hotels from 1 July – 31 December, 2021. Ms. Busaba Chirathivat, Executive Vice President, Corporate Communications, Central Group, said, “The Central Group and its subsidiaries strive to support and drive the tourism industry under the COVID-19 situation, resulting in recovering Thailand’s economy. We believe that this is the time that everyone should learn to support each other and become resilient, turning crisis into an opportunity. This campaign will help public and private sectors, drive economy and move past this crisis together. “With ‘Central’s Hygiene and Safety’ master plan, SHA Plus certification by the Amazing Thailand Safety and Health Administration (SHA) and vaccinating frontline employees, both foreigners and local travellers can assure pleasant experiences during their visit in Thailand,” Ms. Busaba concluded.

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UNIFIED TRAVEL PROTOCOLS CAN REVIVE TOURISM & MICE BUSINESS FASTER FLORIAN SENGSTSCHMID,CEO AZERBAIJAN TOURISM BOARD

Post second wave, various destinations are going all out to reopen the borders and welcome back tourists to their respective countries. Azerbaijan, located at the crossroads of the East and West, occupied great share of Indian MICE Groups prior to COVID-19. With the cases coming down everywhere, Mice Affairs Media Group initiated a discussion with the CEO of the Azerbaijan Tourism Board to get first-hand information from the destination for our readers. Commenting on the present status,

Mr. Sengstschmid said: “Until now we have more than 3.5million people vaccinated, including those over the age of 18. And since few weeks there are very few cases daily and almost no deaths are being reported. So, situation seems very much in control. The focus is on health and safety measures across the country, and we are opening borders gradually.” Commenting on the reopening process, ATB chief said: “We have been following a 4-phase recovery plan since March 2020. The first phase was about lockdown, and Azerbaijan was one of the very first destinations to introduce nationwide health, safety, and hygiene standards through our SAHMAN programme (Sanitation and Hygiene Methods and Norms), which is designed for local industry players to improve hygiene and sanitation across accommodation, F&B and touristic transportation providers. The second phase was when domestic travel was allowed. We developed a domestic tourism campaign “Macəra Yaxındadır” (“Adventure is Near”) to motivate Azerbaijanis to explore local

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destination as well as support local industry players, and it was very well-received. The third phase is about regional travel, and it started with Russia and Turkey, and now air travel to Azerbaijan is open for 7 other countries, including USA, UK, UAE, Bahrain, Qatar, Hungary and Israel. The last phase with all the borders open is yet to come. Restarting tourism globally requires adopting unified travel protocols. Same rules and conditions for all nations can lead to safe and full reopening of the tourism sector, and we strongly advocate for this mechanism. Moreover, regional cooperation has to play a larger role. Developed nations should extend help to other countries who need support in getting access to vaccines to fight COVID-19 altogether. Cooperation, collaboration and strengthening partnerships across countries and regions are the only ways forward.”

Upon being asked about MICE Industry, he said: “Business events are the hardest hit sub sector. We really think that health and safety have to be top priorities to restart the sector. As I mentioned, this is what is being observed and followed in Azerbaijan with SAHMAN programme creating unified rules for all the key players. Also, when the pandemic was declared, and restrictions were put on international travel with border closures back in 2020, Azerbaijan established various support mechanisms for the tourism and business events industries, including tax support, salary payment, subsidies and direct financial support to entrepreneurs. Apart from financial support, we also established the Tourism Training and Certification Centre to help avoid loss of skilled local industry players in both tourism and business events during such a stagnant period. At last, Mr. Sengstschmid urged the travel tourism industry to get vaccinated as fast as possible and be a role model for others to follow: “We all need to come together and show to entire world that as the tourism community we are vaccinated and immune against the virus, and ready to revive our beloved industry with all the necessary conditions met.”

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Further to the announcement made by Finance Minister Nirmala Sithraman for the travel and tourism industry. COLONEL MANBEER CHOUDHARY, CHAIRMAN CUM MANAGING DIRECTOR, Jewels Group of Hotels welcomes the Government of India's new development/initiatives towards the sector. The announcement made by the Government of India, Honorable Finance Minister Smt. Nirmala Sitharaman is expected to breathe new life into the Indian Tourism and Hospitality industry which has gone through one of the worst struggles during the pandemic. The new initiative for encouraging travelers by making first 5 lakh visas free, job benefits and extending Atmanirbhar Bharat Rozgar Yojana and loan guarantees for covid affected sectors such as tourism would support the industry immensely. Without these initiatives it would have taken the industry much longer to bounce back. These initiatives have shown the thoughtfulness and inclusive approach of the government. These initiatives are not only encouraging and progressive towards attracting global travellers. But also reassuring and supportive for the tourism and hospitality brands along with nurturing towards the people who work in the industry. The fight has been tough and lengthy, it is time we brace ourselves for a better future and the government is guiding us to that future to reboot the economy.

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MICE AFFAIRS | 39

APPOINTMENT

RAFFLES DEBUTS IN INDIA, APPOINTS LUXURY HOSPITALITY VETERAN Abhishek Sharma as General Manager for Raffles Udaipur and hotel management includes various pre-opening and opening roles which will undoubtedly add value to this key launch for the Raffles brand in India. Commenting on the announcement, Puneet

Abhishek Sharma, General Manager, Raffles Udaipur Raffles Udaipur, the brand’s first forthcoming hotel in India, announced the appointment of Abhishek Sharma as General Manager. Abhishek is a well-recognized leader with over two decades of outstanding experience in luxury hospitality and has an exceptional network across the industry. In his new role, Abhishek will be leading the task of introducing the legendary Raffles brand to the country, and taking charge of operations for Raffles Udaipur. Abhishek Sharma joins Raffles Udaipur with over 9 years of leading teams in the role of General Manager, throughout luxury hotels and resorts, including The Oberoi Group in India and Soneva Fushi Resort in The Maldives. Prior to that, Abhishek worked as head of food and beverage with renowned hotels in India, Maldives, Mauritius and Egypt. His inspirational journey in food and beverage

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Dhawan, ‎Senior Vice President of Operations India & South Asia, Accor said, “I am delighted to welcome Abhishek for this key launch of Raffles’ first outpost in India. Abhishek has wealth of experience that has enhanced his project management skills and strengthened his abilities in elevating guest engagement. He has aced the curation of bespoke and immersive guest experiences and I am confident that his knowledge and the ability to instill excellence in operations will be invaluable for the launch of Raffles Udaipur. His determination, diligence and meticulous operational techniques will help build strong brand ethos for Raffles Udaipur and deliver breathtaking bespoke experiences.” At the helm of Raffles Udaipur, Abhishek Sharma, General Manager, said, “ I am filled with an incredible sense of excitement and responsibility as I lead the team at our first Raffles in the country. The Raffles brand is a global phenomenon that has set the benchmark for unparalleled excellence in guest experience and personalized services. Ethos of the brand are depicted across many noteworthy elements of the hotel, and I am particularly inspired by the signature Writers Bar for its sophistication and innovation, where we hope India’s renowned writers, present and future, will pen their stories. I feel honored to be working alongside a dynamic team to bring the legendary service of Raffles to our guests.”

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APPOINTMENT

INDIA’S FIRST UPCOMING RAFFLES IN UDAIPUR APPOINTS RAJAN MALHOTRA As Director of Sales and Marketing Raffles Udaipur announced the appointment of Rajan Malhotra as Director of Sales and Marketing. He will be a part of the pre-opening leadership team at India’s first outpost by the iconic brand Raffles. In his role, Rajan Malhotra will take charge of introducing the world renowned Raffles brand experience in the country as well as planning and implementing strategies to support the hotel’s unrivalled positioning. He will be leading the sales and marketing team, exploring business opportunities and will be responsible for the budgeting, forecasting and achieving the hotel’s commercial objectives. Commenting on the appointment, Abhishek Sharma, General Manager, Raffles Udaipur said, “We are delighted with the joining of Rajan Malhotra as a part of the pre-opening leadership team for this important launch. With his extensive experience of working for some of the leading luxury hotels and knowledge of the diverse market segments, we are confident that Rajan will best support the positioning of India’s first Raffles as a market leader.”

Rajan Malhotra, Director of Sales & Marketing, Raffles Udaipur

A postgraduate diploma holder in business administration, Rajan brings along with him 18 years of experience in the hospitality industry. Rajan’s rich body of work includes long, successful stints at Shangri-La Hotels & Resorts, Hyatt Services India Pvt. Ltd., The Zuri Group of Hotels & Resorts, Le Méridien Jaipur Resort & Spa, Taj Palace, New Delhi and The Grand New Delhi.

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APPOINTMENT

RAFFLES UDAIPUR APPOINTS Prasad Metrani asDirector of Culinary for Raffles’ maiden outpost in India

R Prasad Metrani, Director of Culinary, Raffles Udaipur

affles Udaipur announced the appointment of Prasad Metrani as the Director of Culinary. With an illustrated career in culinary operations that spans over 15 years, Prasad will be spearheading the experiential and evocative food and beverage concepts that Raffles Udaipur will offer. A hotel management graduate from IHM, Hyderabad, he has worked with some of the world’s leading Indian and international hospitality brands. He is proficient in a wide variety of global cuisines such as modern European, Indian, Arabic, Pan Asian and is an expert in developing unique dining concepts and adapting sustainable cooking techniques.

Prasad is acclaimed for his culinary prowess, mentorship and leadership skills and his diverse work exposure in both India and across the globe. Through his own personal quest for learning and experimenting, he has developed skills that focus on premium quality ingredients, nuanced cooking techniques and fresh, seasonal produce that inspire him to bring a fresh perspective to his dishes. He truly believes that food should bring ultimate happiness to diners and that the creative approach to cooking helps bring everyone together at the table. His vision is to build a community through his food and ultimate dining experiences. His incessant curiosity, willingness to experiment and an extensive knowledge of global culinary trends will help create an unparalleled dining experience at Raffles Udaipur.

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#BLOGYOUR THAILAND TOURISM AUTHORITY OF THAILAND LAUNCHES THE ULTIMATE CHALLENGE FOR INDIAN BLOGGERS Taking a cue from last year's blockbuster #THROWBACKTHAILAND video contest for Indian influencers, Tourism Authority of Thailand (TAT) India offices have taken a step forward this year to launch #BLOGYOURTHAILAND: THE ULTIMATE CHALLENGE for Indian bloggers. This time the contest is going to be a power-packed contest! Organized by TAT New Delhi office and TAT Mumbai office, this year’s contest will see the extent of the power of blogging and to what level it can influence potential travellers within a given timeframe. Despite the challenges of the pandemic, the world is fighting with full spirit and keeping the morale high that this will pass soon. WithThailand’s plans to open its borders for international tourists in phases, and the already launched#PHUKETSANDBOX pilot programme, it is now the good time to invite Indian bloggers too to see and share Amazing Thailand from their fresh perspectives before the gates open for Indian tourists. Ever since the pandemic broke, Tourism Authority of Thailand (TAT) is continuing its sustained effort to connectwith trade partners, consumers, and media. Bloggers and influencers have always been an integral part of Amazing Thailand’s promotional journey. Travel bloggers who keep travelling all the time are now grounded for over a year; hence the contest is split into three sections to encourage all of them. The theme for the contest is: “Rediscover | Relax | Rejuvenate | Revive | Rejoice | Reboot”. The blogger may select either one or more from these keywords while creating the blog post. It can be considered as a whole journey

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from the past to the future as a means to recover from the current stress and trouble we all are going through, and reset ourselves in Amazing Thailand. The contest will be live for 10 days from July 05, 2021 to July 14, 2021 and all resident Indian bloggers can submit their entries on the contest platform: thailandfirstvisit.com/ contest. “TAT would like to invite all bloggers in India to participate in this exciting activity. The entry must have a full-fledged running independent blog with social media links generated from the same. Based on the contest theme, a fresh blog entry must be published between the contest open dates. The blog could be in either of the categories – articles, photos or videos. Our mission will be to select the best entries from all three segments and generate as much content as possible for the promotion of Thailand and integrate all the bloggers with TAT India," said VACHIRACHAI SIRISUMPAN, Director - TAT (New Delhi). "The idea is to not only reconnect with the reputed and established bloggers who have been to Thailand many times, but also to encourage the upcoming new bloggers to write or produce content on Thailand based on research and market study. This exercise will also throw lights on the modern ways and techniques these content creators are depending on," commented CHOLADA SIDDHIVARN, Director - TAT (Mumbai). Detailed guidelines are in place to help the bloggers for producing their best content and submitting the entries seamlessly. Not only will exciting hi-tech gadgets be awarded to three winners in each category, but each category topper will receive a Super Prize: A Trip to Thailand (conditions apply).

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REACTION OF Dr. Subhash Goyal President - Confederation of Tourism Professionals of India on the announcement made by the Hon'ble Finance Minister for Tourism

"This announcement is too late and too little. Already 10 million people have become jobless and thousands of companies have become bankrupt.

E-TOURIST VISAS Without the announcement of the date for issuance of e-tourist visas and the date for starting of scheduled international flights, we cannot revive tourism and free visas will be meaningless. Moreover, all tourists who are spending air fare can easily pay for the visa fee. This will only benefit overland tourists from Myanmar, Bangladesh and Pakistan. The money saved by not giving free tourist visas can be utilized for giving grants to Tourist Guides and Tourism workforce. The giving of loans to Tourist Guides and Small Tour Operators is also meaningless because how will they return the loan and pay the interest when there is no business. If the government really wants to help, then there are only about 11000-12000 govt. recognized guides and govt. can easily give them a onetime grant under the same provision like they are giving to Farmers and Ration to the Below Poverty Line people. In the same provisions, grants can be given to Tourist

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Guides, small & medium Tour Operators, Tourist Bus/Taxi owners & Drivers etc. This would help them to survive till the time our borders are opened and Tourist start coming to India. If the government is serious, they have the balance sheet of all tour operators who have honestly being paying taxes for such a long time, based on the before Covid-19 balance sheet, they can give an interest free loan; repayments of which should start only one year after international borders are opened. Similarly, based on this the govt. can pay at least 50% of the staff/workers' salaries of these companies. Before talking about loans, government should first pay the SEIS amount which is legally long overdue and then talk about interest free loans. Dr. Subhash Goyal has made the above suggestions in the larger national interest to revive the economy as he says, "Tourism is not only the largest employment generator but has a multiplier effect on all other sectors of our economy."

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46 | MICE AFFAIRS MICEAFFAIRS

Leading Global MICE Industry Magazine

www.miceaffairs.com 50 | WWW.MICEAFFAIRS.COM

REACTIONS ON RELIEF PACKAGE BY FM FOR COVID19 ANNOUNCED ON 28TH JUNE, 2021 BY TAAI Travel Agents Association of India (TAAI), the premier, nodal and largest Travel and Tourism Association in India. With the Union Finance Minister Smt Nirmala Sitharaman announcing the Relief package to boost Indian Economy in fight against Covid-19 for Travel and Tourism Stakeholders on 28th June, 2021, we had expected that the Government undertakes our suggestions for more direct relief for our member stakeholders, so as to support and encourage overall stakeholder, rather than limiting to 904 Travel & Tourism Stakeholders (TTS) registered with MoT. TAAI have been recommending to its members to register with MoT over the years but the process is tedious and requires lot of documentation, which discourages ease of doing business. Jyoti Mayal, President TAAI, stated that, we expected much more than what was announced. However, we believe the relief has focused more on domestic and inbound travel and only those registered with Ministry of Tourism (904). It is pertinient to note that with over 3000 members of TAAI alone, only those registered with MoT shall benefit. Our members have applied for MoT recognition and due to the pandemic over 200 have still not been approved. Most of the members engaged in Domestic tourism are registered with State Tourisms, with specific concentration to their regions. The outreach of this relief is minuscule. Adding to that, Vice President, Jay Bhatia stated that, appreciating that finally the Government recognized our trade activities, but the impact of this relief shall not be overall. Less that 10% of the actual stakeholders only shall benefit as per the FMs package. To widen the scope of this relief, the Hon. FM must include those registered under MSME. We urge the Government, that all TTS registered under GST and who have already been contributing to the exchequer over the years, should be recipients of this relief package, he added. In our communication dated 24th May, 2021, we had appealed to the Government to ensure employee benefits like PF, Gratuity, Professional Tax, ESIC, etc are syncronised, so as to do business effectively and smoothly, which shall motivate our member agencies to generate more revenue for our country. Many of the member agencies are involved in Airline ticketing and Outbound activity apart from servicing domestic and inbound travel and tourism. This being the largest service sector in India, generating over 9% to National GDP and employing over 10% of the workforce. We ensure that travel and tourism to and from India is promoted to generate bi-lateral trade around

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Jyoti Mayal TAAI president the world. This was stated by Bettaiah Lokesh, Hon. Secretary General, TAAI. Hon. National Treasurer, Shreeram Patel, stated that TAAI had appealed to the Government to grant Income Tax Holiday for our employees as well as member agencies for the next 5years. Further, a moratorium for all our employees and members for 2 years on all their EMI's/ interest was requested. Although the Hon. Finance Minister has granted Free One Month Tourist Visas until 31st March, 2022 or 5Lakh visitors, this shall only be feasible and a win-win, if GST is waived for international tourist and interstate GST credit be permitted for stakeholders, that too when flights commence and we welcome international tourist to India. Our infrastructure, safety and hygine to handle international tourist due to covid-19 is still not at par with global standards. We await more clarity and acceptance our our proposals from the Finance Ministry and Ministry of Tourism.

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ANNOUNCEMENTS MADE FOR THE TOURISM SECTOR BY HON'BLE FINANCE MINISTER SMT. NIRMALA SITHARAMAN

Reviving Tourism: Financial support to more than 11,000 Registered Tourist Guides/Travel and Tourism Stakeholders Under new Loan Guarantee Scheme for COVID Affected Sectors, working capital/personal loans will be provided to people in tourism sector to discharge liabilities and restart businesses impacted due to COVID-19 THE SCHEME WILL COVER: • 10,700 Regional Level Tourist Guides recognised by Ministry of Tourism and Tourist Guides recognised by the State Governments • Travel and Tourism Stakeholders (TTS) recognized by Ministry of Tourism (904) • Loans will be provided with 100% guarantee up to the following limits: • Rs. 10,00,000 for TTS (per agency) • Rs. 1,00,000 for tourist guides licenced at Regional or State level • No processing charges, waiver of foreclosure/prepayment charges. No additional collateral requirement • Scheme to be administered by the Ministry of Tourism through NCGTC

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TOURISM MALAYSIA’S ‘AMAZING’

VIDEO WINS GLOBAL AWARD FOR BEST CAMERAWORK

collaborated production between Tourism Malaysia, SHARP, and Chilli Pepper Films have won The Special Award for Best Camerawork at the 21st WorldMediaFestivals, under the Tourism & Travel Media Awards category. Based in Hamburg, Germany, the WorldMediaFestivals have been honouring creativity in media worldwide for the past 21 years, including audiovisual, print, and online production. The 2021 Hall of Fame is divided into two main categories: the Television & Corporate Media Awards and the Tourism & Travel Media Awards. Due to restrictions caused by the Covid-19 pandemic, winners were announced online on the WorldMediaFestivals’ official website. The two-and-a-half-minute video titled ‘AMAZING’ has won the Special Award “MAGIC EYE” for Best Camerawork, made possible under the direction of globally-acclaimed commercial and film director Mark Toia, and production of Chilli Peppers Films. The initial production was a creative collaboration between Tourism Malaysia and SHARP called ‘Truly Aquos 8K, Truly Asia Malaysia’, where the production team was the first to shoot an 8K video in Malaysia. In addition, the creative production has also secured a place among four other winners under the Advertising category for the 2021 Tourism & Travel Media intermedia-globe Gold Award. ‘AMAZING’ shares the recognition with four other themed videos from Thailand, Japan, and Austria. For the full list of winners, visit WorldMediaFestivals’ 2021 Hall of Fame. ‘AMAZING’ captures the true essence of the

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multi-colour, multi-cultural, and multi-racial Malaysia, alongside the wondrous attractions across the country. Mr Zulkifly Md Said, Director General of Tourism Malaysia, expressed his heartfelt congratulations upon receiving the good news. “This recognition would not be possible without the effort and assistance of everyone involved. To the production team, congratulations on this welldeserved achievement.” “We look forward to having further collaborations with SHARP, hopefully in the nearest future. There are still so many attractions in Malaysia to be highlighted through the lens of SHARP, especially our off-the-beaten-track destinations, our rich flora and fauna, and our blessed natural resources,” Mr Zulkifly added. Mr. Robert Wu, SHARP Deputy CEO of ASEAN and Chairman of Sharp Electronics Malaysia, noted that the production of this award-winning video is significant because it is the first ever Visit Malaysia campaign video shot in 8K resolution. “Our 8K technology enables unprecedented ultra-realistic resolution which reproduces images to appear physically present before a viewer’s eyes. This immersive visual experience is second to none and we are honoured to be recognised in this award,” said Wu. “SHARP will continue extending our support to Tourism Malaysia by showcasing the award-winning video across our global network through our Aquos TV panels,” he added.

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SEASIDE FINOLHU ALL-ACCESS PASS : YOUR BAREFOOT CHIC PRIVATE ISLAND PLAYGROUND AWAITS

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or a limited time, Seaside Finolhu is offering an island-wide privatisation through its exclusive buyout where the host guest can plan an all-access, all-inclusive barefoot chic luxury escapade, corporate retreat, dream destination wedding or milestone birthday blowout and turn Seaside Finolhu into their very own Private Island Playground.

and a line-up of daily activities amidst a turquoise blue lagoon surrounded by some of the most stunning sandbanks in the Maldives, Seaside Finolhu is the place to be!

With its kilometre-long white sand beaches, 125 newly transformed beachfront and overwater villas, award-winning dining experiences, vibrant performances at the Beach Club

Privatization of Seaside Finolhu starts from USD 187,500 per night for the entire island, with a minimum length of stay of 4 nights.

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Barefoot chic island vibe, Finolhu puts a playful twist on luxury. Top athletes, technopreneurs, supermodels, and celebrities have all called Finolhu their island home.

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INDUSTRY VOICE TO SAVE MICE

We are calling on the government to immediately consider allowing MICE projects without restrictions in order to save million jobs. MICE events are the backbone of the big inventory hotels and destinations that are on the verge of collapse, Lakhs of People employed in MICE agencies either have lost their jobs or on the verge of losing it. If Kanwar Yatra and Kumbh can be managed by following Protocols as claimed by Govt, MICE industry is anyways managed by Professionally qualified People for. Professionally qualified People where in thermal screening, antigen tests, social distancing at the venues etc. can be easily managed and that responsibility also MICE Organizers are ready to take. MICE Agencies not only generate revenues for the Hotels, but tourist Transporters also that range from small vehicles to Volvo Coaches, generating volume business for Airlines, generating revenues for People engaged in light and sounds, stage setups that in turn provide Lalit Mohan Sharma employment to lakhs of labourers across India. Ripple-down positive Adiona Travels Pvt Ltd. effect of MICE is much higher in figures. #SAVEMICE.

Since March of 2020, Covid19 has effected business of hospitality and tourism in a much larger magnitude than anything else. Efforts from trade associations & government have been negligible in providing any kind of relief or support. This year government of India announced loan scheme to registered tour guides and tour companies along with free visa to first five lakh applicants upon opening of tourism in India. But all these efforts seem to be an eye wash. As tourism / hospitality sector is highly unorganised and it just does not comprise of tour guides / tour operators / hotels, it is beyond them and some kind of tax relief or ease in doing business should be the idea behind providing relief to the sector. Delay in opening pilgrimage routes in Uttrakhand have damaged business for second year in a row, in absence of policy for MICE industry, one of the core segments is bleeding, as it has been out of business now for almost two year. We think MOT, GOI, should launch an initiate of Responsible & Respectful Tourism, in which both tourist and people at destination help each other in achieving safer tourism. Sharad Sharma Nippon Taiyo Hospitality LLP

DISCLAIMER: The views expressed are solely of the author and Travbuzznews does not necessarily subscribe to it. Travbuzznews shall hot be responsible for any damage caused to any person/organisation directly or indirectly.

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GOLFING IN THAILAND SURVEY 2021 : Thailand Continues to be a favourite Golf Destination for Indian Golfers. Amazing Thailand is a dream destination for golfers from all around the world. Its 250 top quality golf courses ideally located throughout the country, having world class Golfing facilities, reasonable green fees, friendly caddies and many other attractions continue to attract golfers to visit this country. In its continuous endeavour to keep track of latest trends and mind set of the golfers, Tourism Authority of Thailand (TAT) & Sports & Leisure Worldwide (SLW) conducted its second survey on ‘Golfing in Thailand’ with Golfers in India during 21st June – 5 th July 2021. The surveyed sample group was made up of Golfers from all over India and consisted of: Responses: 1001 (From all over India) Age-group: Below 35- 4.49% Ages 35-44 -10.45% Ages 45-54 -26.23% Ages 55- 65 – 35.11% above 65- 23.72% The survey resulted in some important facts coming to the fore. Most Golfers a whopping 97% of those surveyed rated Thailand as one of the best golfing destinations. Thai Hospitality followed by Value for money and affordable luxury, were the top three key factors similar to previous survey last year which prompts these golfers to travel to Thailand to play golf. Thailand’s close proximity to India was another key factor in influencing the Indian golfers mind in deciding Thailand as the premier destination for Golf holidays. A majority of golfers, almost 68% are vaccinated and 26% have taken their first dose for Covid vaccination and are willing to travel to Thailand. Most of the golfers are waiting for reopening of all services and tourist attractions in Thailand. Mr. Vachirachai Sirisumpan, Director TAT, New Delhi said Thailand wins hands down when it comes to catering to the demanding Golfers who are spoiled for choice when it comes to golfing destinations. Keeping in mind the quality of the Golf product and hospitality on offer in Thailand it is expected that Thailand would be the first destination where the majority of the golfers would travel for their first golf holiday post two years of

“

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Covid19 especially as all courses have not only been working on health and safety, but also at the same time ensuring a memorable experience for the golfer of playing golf in Thailand”. “We conducted the 2nd Thai Golf Pass Survey to gauge the mood of the Indian Golfing Community as we come out of the 2nd wave of the Covid19 Pandemic. We are not surprised that Thailand stands out as the destination of choice once the travel restrictions are lifted said Mr Anil Dev, MD SLW Group, the promoters of Thai Golf Pass, the only sovereign golf travel loyalty program in the world. To bring value to this offering, SLW- the leading Golf Management company in partnership with Tourism Authority of Thailand, New Delhi launched the first ever loyalty program for a country. The Thai Golf Passport has been launched in India to offer Indian golfers a seamless golf experience in Thailand. Indian golfers can now be a part of this rewarding loyalty program whenever they tee off in Amazing Thailand and redeem their points for products from more than two hundred leading brands.

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