December 2022 Apartment Advantage Newsletter

HOLIDAYCHEERS EAT,DRINK,ANDBEMERRY!

EAT,

AT

Do you hear what we hear? The 2022 Holiday Cheers Party and Outreach Benefit is live again this year! The committee and Associate Council have worked hard to launch the 25th Annual Holiday Cheers Benefit as a hybrid event...allowing you to bid on silent auction items from the comfort of your couch or during the live event on Thursday, December 8 at the Savannah Center beginning at 5 pm. The Savannah Center is located at 5533 Chappell Crossing Boulevard in West Chester. This year, this event will be a plated dinner and will feature an all-new Deck The Walls raffle.

The silent auction will launch online starting on Friday, December 2 and run through close during the live event on December 8. If you are registered to attend the live event, watch for details on setting up your online account to begin bidding. If you are NOT attending the live event, but still would like to participate in the silent auction bidding, click here.

The GCNKAA Holiday Cheers Benefit provides SIX different op portunities in which you can participate. First, you may purchase raffle tickets and try your luck at winning an item in the raffle. Second, if you don’t want to leave an item to luck, you can test your perseverance in the silent bid benefit. The live auction offers you the chance to outbid your competitors on those once-in-a-lifetime items. Of course, the rapid raffle returns this year. You can purchase raffle tickets for $10 each or 3 for $20 and win one of several cash prizes of up to $600 each. Also making its return this year - for only $40 you can purchase a Wine Mystery Bag OR for $50 you can purchase a Bourbon Mystery Bag. Each bag consists of a bottle of wine OR bourbon and a scratch-off lottery ticket. Some lucky bourbon mystery bags will also include $50 cash! And finally - new

CHEERS PARTY AND

this year - is the Deck The Walls Raffle. Each round of this raffle gives you a 1-in-52 chance to win your choice of one of 16 fabulous prizes. Simply make your selection and we will have the item shipped directly to you after the event is over.

All purchases made at the benefit are tax-deduct ible to the fullest extent allowable by law. For more details, see inside this newsletter.

Thank you to Chadwell Supply, Fath Properties, and Pinnacle Paving & Sealing for sponsoring the Rapid Raffle; Casto and Contractors Inc. for spon soring the Wine and Bourbon Mystery Bags; to ePremium Insurance Agency, Rent Manager, and Uptown Rental Properties for sponsoring the Deck The Walls Raffle; and to PLK Communities for sponsoring the decorations.

All net proceeds benefit the Apartment Association Outreach, a 501(c)3 charitable organization dedicated to providing rent assistance payments to people who cannot afford to pay their rent due to a per sonal emergency or conflict beyond their control. Each month, the Outreach supports the housing departments of the Free Store Foodbank, Citizens Active in Northside (CAIN), Jewish Family Service, and Santa Maria Community Services with payments totaling more than $148,000 per year.

Admission to the event is $75 per person. Free parking, free food, and free beverages will be sponsored by the Association. Click here to register online through December 2. All attendees will be assigned a bidder number upon registration so early registrations make admis sion into the event easier.

Secure your sponsorship for the 2023 Officers Installation Dinner. Sponsorships are $775 and include a reserved table for 10, sponsorship listing on www.gcnkaa.org, sponsorship listing in monthly newsletter, company listing on all tables and during the media program. We also have Beverage Sponsorships for $200. The deadline to reserve your sponsorship and be included on the invitation is December 16, 2022.

The 2023 Officers’ Installation Dinner is Tuesday, January 10 at the Summit Hotel, 5345 Medpace Way in Cincinnati, Ohio, beginning at 5:30 pm. Click here or see page 10 inside for more details.

Congratulations to Jacob Paff (right) with Village Green Management for winning the 2022 GCNKAA Maintenance Mania presented by HD Supply. We now have to wait until May 2023 to see if Jacob will continue on to compete at the national competition in Atlanta in June 2023.

Completing the top three local winners were Mike Durbin (left) with Towne Properties and Ivan Stone (center) with Village Green Management. See inside for photos, highlights and list of winners. Congratulations also to John Marc Workman with Fath Properties for winning the People’s Choice for Best Race Car.

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GCNKAA PAST

PRESIDENTS

2022 EXECUTIVE COMMITTEE

2021...Don Brunner

2020...Don Brunner

2019...Jud Oscherwitz

2018...Jud Oscherwitz

2017...Stacy Walton 2016...Stacy Walton 2015...Rusty Lykes 2014...Rusty Lykes 2013...Maria Stanton 2012...Maria Stanton 2011...Jeff March 2010...Brian Fullenkamp 2009...Brian Hendy, CPM 2008...Brian Hendy, CPM

2007...Becky Alejandrino, CPM 2006...Marc Cameron, CPM 2005...Marc Cameron, CPM

2004...Gary Sanzone, CPM, CAPS, CAM, NALP

2003...Gary Sanzone, CPM, CAPS, CAM, NALP

2002…Jim Ruh 2001…Jay Ingram, CPM

2000…Roy Wergers 1999…Roy Wergers

1998…Robert J. Wahlke, CAPS

1997…Terry Sievers 1997…Dave Lockard 1996…Jim Cohen, CPM 1995…Jim Ruh 1994…Mark Robinson 1993…David Noll 1992…Bernie Wessels ** 1992…Jerry A. Molique, CPM, CAPS ** 1991…Jay O. Ingram, Jr., CPM 1990…Ronald Bommer 1989…John Cobey

1988…Robert J. Wahlke, CAPS

1987…Robert J. Wahlke, CAPS

1986…Charles Berling

1985…Joseph Fullenkamp, CAPS 1984…John Stalnaker

1983…Jerry A. Molique, CPM, CAPS 1982…Harry Fath

with GCNKAA

2022 BOARD OF DIRECTORS

Todd

MELISSA JOY Village Green Mgmt Vice President mjoy@villagegreen.com

Mark Arnold, Royal Finish Associate Council 1st Vice President Lloyd Cobble, CIG Communities

Brian Fullenkamp, Legacy Management

Jeff Greenberger,Greenberger & Brewer, LLP Parliamentarian

Hignite, Hearth Home Communities

Lisa Isham, CMHA

Gerry Johnson, Rent Path Associate Council President

Jordann Morgan, Fath Properties

Ann Padgett, ePremium Insurance Agency Associate Council 2nd Vice President

John Recob, Towne Properties

Elizabeth Werner, Stoneridge Properties

Rebecca McLean, Executive Vice President Pat Crowley, VP of Governmental Affairs

JUSTIN SEGER

CRAIG COFFMAN

TONYA PETERSEN

Across the Board

A MESSAGE FROM THE PRESIDENT

By Tonya Petersen, President

Hello everyone. I hope you had a hap py, safe, and relaxing Thanksgiving. The GCNKAA Board and staff gave thanks for you - our members - during this season of gratitude. I love this crazy, busy time of year at the Greater Cincinnati Northern Kentucky Apartment Association.

We recently held the Night Out for Outreach event at a new facility down town - the Anderson Pavilion - which was amazing! The Apartment Association Outreach (AAO) fundraiser is a beauti ful event that brings out members who don’t typically attend our monthly General Membership Meetings (GMM). This event allows us to reflect on how blessed we all are as we honor the social service organizations we partner with who use our funding to support those with food or housing challenges.

online auction on December 2. The online-only bidding will run for a whole week through December 8, when we will be together at the event and will award the Rapid Raffle winners and a draw for the general raffle ticket items. In addition, this year, we are adding a new feature, “Deck the Walls,” where you will have an opportunity to win popular tech items and more. Monies raised during the Benefit will help support the Rent Assistance Programs of our social service partners, including Free Store in Greater Cincinnati, Citizens Active In Northside (CAIN), Jewish Family Service, and Santa Maria Community Services.

Tonya Petersen Miller Valentine

This brings us to the Holiday Cheers event which brings out an even larger crowd and a chance to catch up with so many of our industry friends while we celebrate the holidays and give back to our community. I am very excited to announce that we needed to find a larger space for the event due to the increased attendance. Therefore, we will be hosting Holiday Cheers at the Savannah Center in West Chester which gives us room to connect and spend

As of this article, the Apartment Association Outreach has provided more than $117,500 in Rent Assistance to our partners this year with an additional year-end allocation to go. These funds are still critical to support our local community and the efforts of our fellow organizations. Make sure to register at www.gcnkaa.org and click the link provided.

As we move toward the end of 2022, we celebrate an incred ible year of growth and change. We have welcomed four new staff members and have transitioned to Rebecca McLean as the EVP. This year has brought many exciting changes with a legislative alert system, new events, new locations, a new website, a new database, a new accounting system, and an all-time high in mem bership of more than 112,000 units!

From my family to yours, I hope you have a safe and healthy

This section contains articles and information concerning the Board of Directors and Association policies.

Brain Power

I'M DREAMING OF EDUCATION

By James Combs, Education and Social Media Coordinator

This December the Greater Cincinnati Northern Kentucky Apartment Association is wrapping up a jolly year for our Education opportunities! We are concluding the year with two great offerings as we prepare for 2023. Keep an eye out for the January 2023 newsletter to see what’s to come in the year of the Water Rabbit!

Apartments 201

*(Apartments 101 is NOT required to attend Apartments 201)

Apartments 201 is here - the highly-anticipated sequel to Apartments 101. In Apartments 101, you learned about the ca reer paths in the multifamily housing industry and discussed the aspects of the industry including sales, customer service, follow-up, marketing, fair housing, and other legal issues. Now, take a deeper dive into all of the following:

• Budgets

• Payroll

James Combs

Below you are going to find all the latest upcoming opportunities to grow your educa tion. Education strives to be reflective of our member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@gcnkaa.org.

UPCOMING SEMINARS

Disaster Preparedness facilitated by Dan Pike with Assured Partners, Bob Kohlman with BRG Apartments, and Charles Tassell with National REIA

No one wants to think that something bad might happen to them and sure, you could bank on the idea that you can call someone and ask them what to do if something bad did happen. The seconds, min utes, or hours spent trying to figure out what to do could make a big difference when there is a fire, shooting, or other emergency.

Learn what you need to do to protect yourself, others, and the asset that you are managing! When crisis comes, the prepared be come heroes, the unprepared become zeros.

Thursday, December 1, 2022, from 9 am to 12 pm

Apartment Association CORT Education Center

• Maintenance Expenses

• Renewals & Occupancy

• Legal

• Evictions

• Incident reports

• How maintenance, marketing, leasing all tie together

• Staffing

• Leadership

Wednesday, December 7, 2022, from 9 am to 5 pm

Apartment Association CORT Education Center

INVOLVEMENT, SPONSORSHIP, QUESTIONS

If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact me at 513-407-8612 or james@gcnkaa.org for details and invitations.

GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

Government & Housing Legalities

CINCINNATI MAYOR CALLS FOR MORE MULTI-FAMILY HOUSING IN STATE OF THE CTY ADDRESS, MORE MONEY TO LEGAL AID FOR EVICTION SERVICES

By Pat Crowley, Vice President of Governmental Affairs

Cincinnati Mayor Aftab Pureval used his November 15 State of the City Address to call for the development of more multi family housing in the city.

The first-term mayor pledged to push for major reform to the city’s zoning codes and policies to include more multifamily housing, townhomes and rowhomes near commerce centers and transit corridors.

He said Cincinnati was designed to be “car-centric.”

“If we want to create a Cincinnati that is dense and diverse; walkable, with good public transportation,

a Cincinnati that is truly a world destination for young talent, we have to redesign the city,” Mayor Pureval said. “As we work to make sure neighborhoods serve everybody we have to change our relationship with parking so that it’s a factor in building, but not what we are building for.

“Right now, Cincinnati is designed to be segregated and to concentrate poverty,” he said. “And in order to grow equitably we have to fix that.”

The mayor also proposed spending $1 million to develop a program with the Legal Aid Society of Cincinnati to provide legal services, emergency rental assistance and other interventions to renters facing eviction.

Happy fromHolidays

the GCNKAA Staff and Board of Directors

This heading deals with housing & legal issues within the Governmental structure.

Pat Crowley

House

This heading contains membership, staff, committee information and events.

BECOME A SPONSOR FOR 2023 INSTALLATION DINNER

Join the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) as we install our 2023 Officers, Board of Directors, Associate Council, Ohio Trustees and Outreach Board. Sponsorships of the event are $775 and include a reserved table for 10, sponsorship listing on www. gcnkaa.org, sponsorship listing in monthly newsletter, company listing on all tables and during the media program. We also have Beverage Sponsorships for $200. Beverage sponsorships include company name on invitations, sponsorship listing on website, in Apartment Advantage newsletter, on all tables during the event and listed in media program. The deadline to reserve your sponsorship and be included on the invitation is December 18, 2022.

The 2023 Officers’ Installation Dinner is Tuesday, January 10 at the Summit Hotel located at 5345 Medpace Way in Cincinnati, Ohio, beginning at 5:30 pm. Individual tickets are $60 or reserve a table for 10 for $675.

Host of ceremony is Ronda Puryear, 2023 Chairman of the Board for the National Apartment Association. Ms. Puryear has nearly 30 years of real estate experience in property management, marketing and development, and as President of Residential Management for Management Services Corporation in Charlottesville, she oversees the operation of more than 4,000 rental housing units throughout Virginia and North Carolina.

In addition, Puryear has been involved with the National Apartment Association (NAA) for more than 10 years, having served as a Region I Vice President, a member of the Governance Committee and Chair of both the Student Housing and Conference Committees. Ms. Puryear also served as the 2020 President of the National Apartment Association Education Institute (NAAEI). She was recently installed as the 2023 NAA Chairman of the Board during the Assembly of Delegates held in Virginia in November 2022.

“Ronda has dedicated much of her professional career to mentoring and inspiring our industry’s next generation of leaders,” said NAA President and CEO Bob Pinnegar.

Watch for your invitation or click here to register.

Looking to Join a Committee?

Ronda Puryear

CONGRATS TO OUR MAINTENANCE MANIA WINNERS

Congratulations to the following individuals on their recent win at the GCNKAA Maintenance Mania on Tuesday, November 8, 2022, at Fowling Warehouse. We will now have to wait until May 2023 to see if Jacob Paff, Ivan Stone and Mike Durbin qualify to compete at the national level.

AO SMITH WATER HEATER INSTALLATION

Jacob Paff, Village Green Management

FRIGIDAIRE ICEMAKER INSTALLATION

Jacob Paff, Village Green Management

KIDDE FIRE & CO SAFETY INSTALLATION

Jacob Paff, Village Green Management

KWIKSET KEY CONTROL DEADBOLT TEST

Jacob Paff, Village Green Management

HALSTEAD CLICK-LOCK PLANK INSTALLATION

Ivan Stone, Village Green Management

PFISTER TOPFIT DRAIN INSTALLATION

Jacob Paff, Village Green Management

RACE CAR COMPETITION

Ivan Stone, Village Green Management

FAVORITE CAR - PEOPLE’S CHOICE

John Marc Workman, Fath Properties

1st

2nd

Favorite Car: John Marc Workman Fath Properties

Pfister Drain 3rd place: Steve Lacker BRG Apartments

3rd Place Overall: Mike Durbin

Towne Properties

Plank Installation 3rd place: Jeff Kuykendall Towne Properties

Place: Jacob Paff Village Green Management

Place: Ivan Stone Village Green Management

ASSOCIATE

Cincinnati VA

Ramona Mansell

909 Vine Street Cincinnati, OH 45202 (513) 977-6803 ramona.mansell@va.gov Government/Veteran Services

Discernity

Kevin Lammert

10200 Forest Green Boulevard Louisville, KY 40223 (513) 348-7363 kevin.lammert@discernity.com Cable & TV Service/Internet

OCTOBER 2022 NEW MEMBERS

Freedom Capital Investments

Dani Lynn Robison 6485 Centerville Business Parkway Dayton, OH 45459 (937) 551-2282 dani@freedomrealestategroup.com Real Estate Sales and Brokers

ASSOCIATE SPOTLIGHT: CINCINNATI VA

The HUD-Veterans Affairs Supportive Housing (HUD-VASH) program is a collabora tive effort among HUD and HUD-VASH. Under HUD-VASH, eligible lowincome veterans receive a Section 8 rental voucher plus case management and supportive services from Veterans Affairs (VA).

The Community Outreach Division encompasses the Housing and Urban Development-Veteran Affairs Supportive Housing (HUD-VASH) program which collaborates with Cincinnati VAMC catchment ar eas (KY, IN, and Ohio) Public Housing Authorities. We work to find stable housing for homeless or at risk of homelessness veter ans. Our GOAL is to find new landlords and property management companies who want to help end Veteran homelessness. Our goal is to house 38,000 Veterans. We need your help!

BENEFITS FOR LANDLORDS:

• Guaranteed Income: See reliable monthly rental payments through the local housing authority and fair market rent on your property.

• A say in security deposits: Set your own amount based on local standards.

• Annual Property recertification: Third-party inspections help to maintain quality.

• Benefit of VA Services: Ongoing case management pro vides a safety net for tenants and lowers default risks.

• A chance to honor those who served: HUD-VASH Landlords are part of the solution to ending homelessness among Veterans, who sacrififced so much to keep our coun try safe and free.

HUD-VASH CONTACTS

909 Vine Street

Cincinnati, OH 45202

Phone: 513-977-6800

VHACINCODHOUSING@VA.GOV

LeQuita Potter

HUD-VASH Coordinator Phone: 513-977-6829

Leigh Mansell

HUD-VASH Supervisor

Phone: 513-977-6803

Scan the QR code for more details.

snap or screenshot to add

Don’t miss a minute of activity at the Greater Cincinnati Northern Kentucky Apartment Association! Like us on Facebook and Instagram, follow us on Twitter or visit our website at www.gcnkaa.org for all the latest updates on events, education or legislative efforts. And remember to use our hashtags: #GCNKAA #GCNKAAeducation #GCNKAANextGen.

GCNKAA 2023 TRADE SHOW BOOTHS NOW ON SALE!

The Greater Cincinnati Northern Kentucky Apartment Association’s 2023 Trade Show is scheduled for TUESDAY, March 14 at Sharonville Convention Center. Due to your feedback, we are keeping the good ideas and adding more to the 2023 show. Here are the top rea sons you won’t want to miss out! But act soon! The price rate of $800 per booth expires on Tuesday, February 14! After that, the price increases to $900 per booth!

1. The Invitation Only VIP Preview Hour. Building on the success from 2022, we will personally invite key de cision makers at each owner and prop erty management company that is a member of the Greater Cincinnati Northern Kentucky Apartment Association. This personal invitation allows each of them to attend a private preview of the trade show from 4 pm to 5 pm. This offers you more personal time to meet and greet potential new customers as well as conduct business with current customers without the interruption from other at tendees of the trade show.

2. New Floorplan. Minor changes have been made again to the floorplan to encourage better foot traffic as well as ac commodate more booths. This year the booths remain 8’ x 10’. All booths include pipe and drape, one table, two chairs, booth sign and wi-fi. Premier booths are an addi tional fee. Other booths are reserved for VIP Sponsors. Electric, carpet and additional tables and chairs can be or dered separately through Sharonville Convention Center or Academy Rentals.

3. Expanded Educational Opportunities. By creating more education seminars that accommodate more students, we can guarantee a larger attendance of property managers, leasing agents and maintenance technicians when the trade show opens. At the end of these seminars, seminar attend ees will flow onto the trade show floor where you have the opportunity to talk with each and every one.

4. More Sponsorship Opportunities. By creating new sponsorship levels, we enable you to get more bang for your sponsorship buck. Whether through signage, verbal recognition or company listing on gcnkaa.org and in the Apartment Advantage, we will find a way for you to get involved whether you have one employee or one thou sand. We have also added several more benefits to the VIP Sponsorship including premier booth space. Watch for more information to follow regarding sponsorship oppor tunities. Sponsorships range from $300 for a logo or food sponsorship to $1000 for VIP Sponsorship.

Booths are now available on a first come first serve basis. If you would like to reserve a booth, please download the floorplan and booth contract. Review the available booth space, complete your contract with your top three selections, and return back to michele@gcnkaa.org. You may also reserve your space online here.

If you have any questions, we are here to help! Give us a call at 513-407-8612. Please note that calling the office will not reserve your booth space as your signed contract must be received

by the GCNKAA prior to receiving your booth confirmation.

BOOTH SALES INFORMATION

• Booths went on sale in August 2022

• Booth price includes table, 2 chairs, pipe and drapes, booth marker. Carpet, electric, additional tables and chairs can be ordered separately through Sharonville Convention Center and Academy Rentals for an addi tional cost. All orders for carpet, electric, additional tables and chairs need to be placed directly through Sharonville Convention Center or Academy Rentals and NOT through GCNKAA. See Exhibitor Kit for more detailed informa tion.

• Booths are sold on a first come first serve basis. We currently have 96 booths available. We generally sell out early so be sure to call the office as soon as possible.

• Each booth is 8’ deep x 10’wide.

• Booths are currently $800 each. Others booths are reserved for VIP Sponsors. After February 14, booth price increases to $900 each.

BOOTH SELECTION PROCESS

1. Click here for the latest floorplan of the 2023 trade show booths as well as the contract. Please note that – as changes happen on a daily basis – this version of the floorplan may not be completely up-to-date.

2. Look at the floorplan and decide which booth you would like, then simply either:

• Visit www.gcnkaa.org and go to the event calendar to reserve your booth online. Available booths will be listed on the registration page. Log in, complete your selection and submit your request immediately.

• OR fill out the booth contract, complete with your first three (3) booth choices and fax back to 513 407-7868. Michele will follow up with you to let you know which booth is available.

BOOTH RESERVATIONS AND PAYMENTS

• After you have selected your booth with the Apartment Association, you must either forward GCNKAA a signed contract or remit full payment to reserve that booth.

• We will hold all booths for 14 days without signed contract or payment.

• You may pay for your booth with check or credit card or call the office for an invoice.

• We cannot hold a booth longer than 14 days without con tract or payment. After those 14 days, if we do not receive a contract or full payment, GCNKAA will contact you for payment or contract. If no response, GCNKAA may release the booth you selected.

• Full payment of all booths must be received by February 14, 2023.

If you have any questions, please feel free to call the Apartment Association.

DOWNLOAD FULL EXHIBITOR KIT COMPLETE WITH FORMS AND GUIDELINES HERE

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TUESDAY, MARCH 14, 2023 | 5 pm to 7:30 pm Sharonville Convention Center – Sharonville, Ohio

Greater Cincinnati Northern Kentucky Apartment Association 7265 Kenwood Road, Ste. 100 Cincinnati, OH 45236

Phone: (513) 407-8612 Fax: (513) 407-7868 E-mail: michele@gcnkaa.org

Booth Information

• All booths are 8’ x 10’

• Booths are $750 from June 1, 2022, through August 31, 2022. Price increases to $800 from September 1, 2022, through February 14, 2023 | After February 14, 2023, booths increase to $900

• Premium Booths are $850. See floorplan for premium booths

• Specially marked booths are only eligible for purchase with VIP sponsorship ONLY

• Booth price includes: Pipes, drapes, one 6’ table with skirt, two chairs, booth marker, wifi access. Electric not included in booth price. You may order electric through Academy Rentals form included in Exhibitor Kit and found online.

• Electric is available for $79* per booth through separate order through Sharonville Convention Center

*electric is $79 per booth if ordered prior to March 6; after March 6, electric is $150 per booth

• Carpet, additional table and/or chair is available for a separate charge through Academy Rental

• Set up is 11 am to 3:30 pm on date of event ONLY! Tear down is from 7:30 pm to 10 pm date of event.

EXHIBIT RULES & REGULATIONS

1. AGREEMENT

By signing the Exhibit Space Application and Contract, the Exhibitor agrees to abide by these Rules and Regulations and all amendments thereto and the deci sions of Show Management. For purposes of this Agreement, the terms “GCNKAA” shall mean the Greater Cincinnati Northern Kentucky Apartment Association, “ex hibit hall” shall mean the Sharonville Convention Center, and “Exhibitor” shall mean any company, firm or person who has applied for or been allocated any space at the Exhibit Hall.

2. UNDESIRABLE ACTIVITIES

The Exhibitor agrees that his exhibit shall be admitted into the Show and shall remain solely on strict compliance with all the rules herein described. GCNKAA reserves the right to reject, eject or prohibit any exhibit in whole or in part, or any Exhibitor with or without giving cause. GCNKAA’s liability for rejection without giving cause shall be limited to a refund to the Exhibitor of the amount of rental unearned at the time of ejection. However, if an exhibit or Exhibitor is ejected for violation of these rules or any other stated reason (with cause), no return of rental shall be made. Exhibitor shall not exhibit any merchandise other than that specified in the application.

3. BOOTH ASSIGNMENTS

Booth selection by Exhibitor is available on a first-come, first serve basis and there is no first right of refusal. GCNKAA’s confirmation of requested booth space is final and shall constitute an acceptance of the Exhibitor’s offer to occupy space. Confir mation will be made only after receipt of the Exhibitor Agreement and the appropri ate booth fees. After confirmation, space location may not be changed, transferred, or canceled except upon written request and with the subsequent written approval of GCNKAA. Not withstanding the above, GCNKAA reserves the right to change location assignments at any time, as it may, in its sole discretion, deem necessary.

4. SPACE RENTAL

Exhibitor fee includes a 8’x 10’ exhibit space, materials to define exhibit space (pipe & drape), a two-line sign showing Exhibitor’s company name and booth number, one 6’ table with skirting, two chairs and wifi access. No signs or advertising de vices shall be displayed outside the exhibit space other than those furnished by GCNKAA. Booth displays not to exceed nine (9) feet in height across the back. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. Electric, carpet, additional table and chairs, and landlines are available at Exhibitor cost through separate contracted vendor.

5. USE OF DISPLAY SPACE

A. Restrictions on Space Rental: Exhibitor may not sub-let, sub-divide or assign his space nor any part thereof, nor purchase multiple booths for the purpose of subletting or assigning to third parties, nor permit in his booth non-exhib iting companies’ representatives without the express written permission of GCNKAA. Only companies or individuals that have contracted directly with GCNKAA shall be allowed on the show floor as an Exhibitor. Failure to comply with this provision shall be sufficient cause for GCNKAA to require the imme diate removal of the exhibit and/or the offending Exhibitor at the expense of the Exhibitor. Failure to comply may also result in forfeiture of all further rights to exhibit at future shows sponsored by GCNKAA together with all fees paid. GCNKAA may lease any space so forfeited to another Exhibitor and retain all revenues collected.

B. Exhibitor shall design and maintain the general theme and tenor of show.

6. INSTALLATION AND REMOVAL

GCNKAA reserves the right to fix the time for the installation of the booth prior to the show opening and for its removal after the conclusion of the show. Installation of all exhibits must be fully completed at least 30 minutes prior to the opening of the Show. Failure to adhere to this requirement could restrict Exhibitor’s entry into any future shows produced by GCNKAA. Any space not claimed by 3:30 p.m. on Tuesday, March 14, 2023, may be resold or reassigned without refund. All exhibits and booth materials must be removed by 9 p.m. on Tuesday, March 14, 2023.

7. EARLY REMOVAL OF EXHIBITS NOT ALLOWED

No exhibit shall be packed, removed or dismantled prior to the closing of the Show without written permission from GCNKAA. If the Exhibitor acts in breach of this provision, it shall pay as compensation for the distraction to the Exhibition’s ap pearance, an amount equal to one-half of the total space charge for the Exhibitor’s allocated area, in addition to all sums otherwise due under this Agreement.

8. EXHIBITOR APPOINTED CONTRACTORS (EAC)

Any exhibitor using an EAC agrees to notify GCNKAA of such appointment and agrees to indemnify and hold harmless GCNKAA, the exhibit facility, and their re spective officers, directors, staffs, employees, and agents and all official contrac tors from any and all liability or losses for any act, complaint, damage, or loss to any other Exhibitor, the exhibit hall, the property of any contractor or any consequential damages arising out of any such act of loss from the time the independent EAC first arrives at the hall until the final move-out is complete. The Exhibitor further agrees that GCNKAA may prohibit the EAC from working in the hall if the EAC does not ful ly comply with all rules and regulations set forth for them at this event. Any Exhibitor using an EAC agrees to advise its EAC of all rules and regulations.

9. PROHIBITED ACTIVITIES

A. All demonstrations, sales activities, and distribution of circulars and promotion al material must be confined to limits of the Exhibitor’s booth.

B. Exchange of money or consummating the sales of goods or services on the exhibit floor is prohibited. Orders may be taken for future delivery only

C. Exhibits which include the operation of musical instruments, radios, sound motion picture equipment, public address systems, or any noise-making ma chines must be operated so that the noise resulting from there will not annoy or disturb adjacent Exhibitors or their patrons. Exhibitor represents and warrants that no musical work protected by copyright will be staged, produced or, other

wise, performed via either “live” or “mechanical” means, or by or on behalf of Exhibitor, unless Exhibitor has previously obtained written permission from the copyright owner’s designee (e.g., ASCAP, BMI, or SESAC) for such use.

D. Exhibitors are prohibited from displaying any devises or objects in the booth that exceed the height of the back wall (9 ft.) without prior written approval from GCNKAA and the exhibit hall. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths.

E. The use of inflatables (or ‘bounce houses’) is restricted without approval from GCNKAA, Sharonville Convention Center, and/or neighboring exhibitors.

F. Exhibitors are not allowed to conduct any activities that could be considered an illegal lottery under Ohio law.

G. Electrical equipment that is not UL approved may not be used in the exhibit hall. No wiring, installation or spotlights or other electrical work shall be done except by the electrical contractor authorized by GCNKAA or exhibit hall.

H. Approval for distribution of food items must be obtained by the Sharonville Convention Center prior to the event.

I. Sharonville Convention Center prohibits the use of glitter, confetti guns, fire works and helium balloons inside their facility.

J. Live animals (except service animals) and firearms are prohibited inside SCC.

10. CANCELLATION BY EXHIBITOR

The Exhibitor specifically recognizes and acknowledges that GCNKAA will sustain losses if the Exhibitor cancels its exhibit space after it has been assigned and confirmed by the GCNKAA. Due to the difficulty of determining said losses, the Exhibitor agrees to pay the following amounts as liquidated damages, and not as a penalty, all cancellations must be received in writing. Booth cancellations received after November 1, 2022, and prior to February 14, 2023, will be issued a refund minus a $100 administrative fee. Booth cancellations after February 14, 2023, will forfeit all booth fees and will be responsible for full booth payment. Upon cancel lation by the Exhibitor, GCNKAA has the right to resell the space and retain all revenue collected.

11. CANCELLATION OR POSTPONEMENT OF SHOW

In the event that any unforeseen occurrence shall render the fulfillment of this Agreement impossible by GCNKAA, the parties shall mutually amend or terminate the agreement at GCNKAA’s option. The Exhibitor hereby waives any claim against GCNKAA for damages or compensation. GCNKAA may return a portion of the amount paid for space after deduction of any amounts necessary to cover expens es incurred in connection with the show. Such expenses include, but are not limited to all expenses incurred by GCNKAA as a result of contracts with third parties for services or products incidental to the show, and all overhead expenses attributable to the production of the show. No monies will be returned should the dates or lo cation of the show be changed by GCNKAA, but Exhibitor will be assigned space that the Exhibitor agrees to use under these same rules and regulations. GCNKAA shall not be liable in the event the show is interrupted, canceled, moved or dates changed except as provided herein.

12. ERRORS AND OMISSIONS

GCNKAA assumes no responsibility or liability for any of the services performed or materials delivered by official show contractors or other suppliers to the show, their personnel, or their agents.

13. LIABILITY AND INSURANCE

A. All property of the Exhibitor remains under its custody and control in transit to and from exhibit facility, during installation and removal, and while it is within the confines of the exhibit facility. Neither GCNKAA, the service contractors, the management of the Sharonville Convention Center nor any of the officers, staff members, or directors of any of the same are responsible for the safety of the property of Exhibitors from theft, damage by fire, accident, vandalism or other causes. The Exhibitor expressly waives and releases any claim or demand he may have against any of them by reason of any damage to or loss of any property of the Exhibitor.

B. Exhibitor understands that neither GCNKAA nor any sponsor carries business interruption and property damage insurance coverage for loss or damage of Exhibitor’s property. The Exhibitor agrees to obtain adequate insurance during the dates of the trade show, including move-in and move-out days, and shall be prepared to furnish a certificate of insurance to GCNKAA.

15. ENFORCEMENT OF REGULATIONS

GCNKAA has full power to interpret and enforce all regulations of the show and the power to make amendments and/or further regulations, orally or in writing, that are considered necessary for the proper conduct of the show. Such decisions shall be binding on Exhibitors. All Exhibitors agree to be bound by terms of GCNKAA’s agreement with the facility in which the show is held.

16. CONFLICTING MEETING AND SOCIAL EVENTS

In the interest of the entire Show, the Exhibitor agrees not to extend invitations, call meetings, or otherwise encourage absence of members, Exhibitors, or invited guests from the educational sessions or exhibit hall during the official hours of the sessions or show. Hospitality suites may not be reserved without prior approval of Show Management.

17.

18.

WAIVER

Waiver by either party of any term or condition or breach shall not constitute a waiver of any other term or condition or breach of this agreement. The rights of GCNKAA shall not be deemed waived as specifically stated in writing and signed by an authorized representative of GCNKAA.

SEVERABILITY

In the event any provision of this Agreement is held invalid or unenforceable then neither the remaining provisions of this Agreement nor other applications of the provisions involved shall be affected thereby.

ADDITIONAL EQUIPMENT ORDER FORM

ACADEMY EXPO, 116 MARION ROAD, CINCINNATI, OH 45215

P: (513) 772-1898 | F: (513) 322-4473

Greater Cincinnati Northern Kentucky Apartment Association Trade Show March 14, 2023, at the Sharonville Convention Center

1. Complete form below and fax to (513) 322-4473 or email to Cindy at critchie@academyexpo.com by the DEADLINE for dis counted prices. Academy will email or fax a contract and charge slip to confirm receipt of your order. After the deadline, the higher standard prices apply and the equipment is limited as indicated below.

PRE-SHOW DISCOUNT DEADLINE: ORDER BY MONDAY, MARCH 6, 2023

2. Your Pipe & Drape booth includes one (1) 6 ft. covered and skirted table, two (2) chairs and a booth ID sign. Use this form to order additional equipment.

3. Complete the following area if you want to rent any ADDITIONAL equipment: Discounted PRICES

EQUIPMENT

8’ x 30” Table, covered & skirted (show colors)

6’ x 30” Table, covered & skirted (show colors)

6’ TALL Table (40”) cover/skirt (show colors)

8’ TALL Table (40”) cover/skirt (show colors)

30” Round Standard Table with White Linen

30” Round TALL Table with White Linen

Any size, plain table (Indicate size: )

Folding Chair, black Deluxe Convention Chair Padded, Burgundy

6’ x 18” Table, covered & skirted (show colors)

4’ x 24” Table, covered & skirted (show colors)

Carpet, per Single booth space-(show colors) Carpet Padding, per Single booth space

$70.00 X $60.00 X $75.00 X $80.00 X $55.00 X $60.00 X $35.00 X $ 7.00 X $14.00 X $55.00 X $50.00 X $125.00 X $50.00 X

QTY $ TOTAL

After Deadline PRICES

$140.00 $120.00 $150.00 $160.00 N/A N/A $70.00 $14.00 N/A N/A N/A $250.00 $100.00

(Show color skirting is black, with a white table cover. Show color carpet is black)

Subtotal $ Tax (7.8%) $

3% CC Fee $ Total Due $

MATERIAL HANDLING/ DRAYAGE INSTRUCTIONS & CHECKLIST

1. You are responsible for contacting a carrier and scheduling your shipment to us. Shipments are NOT accepted at the show site, unless pre-scheduled with Academy. Drayage charges apply.

2. Clearly address each container to:

Academy Expo

Greater Cinti & NKY Apartment Assn. “Company Name & Booth Number” 116 Marion Road, Cincinnati, OH 45215 Phone (513) 772-1898 Fax (513) 322-4473

3. Payment must be made by credit card. All credit cards accepted.

4. Total number of containers (#):

5. Rates: $ 1.00 per pound

(Minimum payment required $25.00 for 1-25 lbs.) Total weight of packages shipped to Academy (lbs) : Total amount due ($):

6. Your Contact Information

Your Company Name: Company Address: Company City/ State/ Zipcode: Phone Number: E-MAIL: Fax Number: Contact Person: Your Booth#:

7. DEADLINE: All material must arrive on or before Monday, March 6, 2023 Shipments received after the deadline will incur a $125.00 late fee.

8. Academy will store and deliver your container(s) to your booth at the meeting site. We are not responsible for any un packing, repackaging, setup or breakdown of materials.

9. ***Affix your carriers PREPAID shipping return labels & our “Return Drayage Form” to your returning packages, then CALL your carrier to schedule a pickup from our warehouse on either Thursday, March 16 or Friday, March 17, 2023.

10. Fax this completed, signed form to (513) 322-4473 with your credit card information:

CREDIT CARD TYPE CREDIT CARD EXP DATE

CREDIT CARD# NAME as it appears ON CARD CVV# BILLING ADDRESS BILLING STATE/ ZIP Person responsible for this information and its execution:

Name Title Date

Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com

TUESDAY, MARCH 14, 2023 | 5 pm to 7:30 pm Sharonville Convention Center – Sharonville, Ohio

PLEASE COMPLETE THE FOLLOWING INFORMATION FOR YOUR BOOTH AND RETURN TO GCNKAA BY THE DEADLINE OF TUESDAY, FEBRUARY 28, 2023.

• We would like for all booth exhibitors to have a nametag. We will provide one for you or you are welcome to wear your company nametag.

Attendee Name: ___________________________________________________________________________

Attendee Name: ___________________________________________________________________________

Attendee Name: ___________________________________________________________________________

Name:

EXPO GAME INCLUSION

• There is no charge for you to be included in the Expo Game.

• All exhibitors are automatically included on this game card UNLESS you opt out.

• Please be aware that by being included in the expo game, all game participants will need a signature from a company representative at your booth during the show. _____I DO want to be included on the game card

DO NOT want to be included on the game card

VIP SPONSORSHIP:

$1000 Each; Limit of 18 •Premier Booth in VIP Row •Carpet provided for your booth •Floor decal in front of your booth signaling you as a VIP •Different color pipe and drape for your booth space

•Admittance into the last few minutes of the executive forum to be introduced as a VIP sponsor

• Admittance to the VIP ‘lounge’ area for a 30 minute cocktail networking event with the attendees of the executive forum and other key decision makers

•Use of VIP ‘lounge’ to meet privately with clients or potential customers outside of the trade show floor throughout the main show hours

•GCNKAA is currently researching affordable ways to collect attendee information to be forwarded to all VIPs. •10 drink tickets •Company logo on event invitations •Full page ad in March 2023 Apartment

Advantage •Company logo on floorplan •Signage throughout facility •Company logo on bag •1 Grand Prize Drawing at their booth

Additional Sponsorship Opportunities

FOOD SPONSORS: $300 each

Returning to the 2023 trade show is free food from 5:45 pm to 6:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2023 trade show. For primary and associate members.

LOGO SPONSORS: $300 each

Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only

BAG SPONSORS: $500 each Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For primary members only.

A STEP-BY-STEP GUIDE TO RESERVING YOUR GCNKAA TRADE SHOW BOOTH AND GETTING THE BEST RETURN ON YOUR INVESTMENT

STEP 1: STEP 2:

Reserve your booth and submit your complete booth contract to the Greater Cincinnati Northern Kentucky Apartment Association. You can fax this information to 513 407-7868 or email directly to michele@gcnkaa.org. Upon receipt at the GCNKAA offices, a confirmation email will be sent to the trade show representative listed upon contract. Booth price of $800 includes one table, two chairs, pipe and drapes and booth sign ONLY. The price will increase to $900 per booth after February 14, 2023.

Order electric and other services from Sharonville Convention Center. Upon receiving your booth confirmation email from the GCNKAA, contact the Sharonville Convention Center at 513-326-6466 or use the Service Order Form found inside this booklet to order your electric and/or other addi tional hook-ups for your booth. This must be ordered and paid for separately through Sharon ville Convention Center. Please note their pricing deadlines. GCNKAA does not supply electric and is not responsible for your ordering and payment.

STEP 3: STEP 4:

Order additonal tables, chairs and carpet for your booth. Sharonville Convention Center is not carpeted and the exhibit hall has a concrete floor. Upon receiv ing your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. This must be ordered and paid for separately through Academy Rentals. Please note their pricing dead lines. GCNKAA does not supply additional tables, chairs or carpeting and is not responsible for your ordering and payment.

Do you have to ship your booth to the GCNKAA trade show? Sharonville Convention Center does not accept any shipments, however, shipments can be sent to Academy Rentals. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. Fees do apply and this must be paid for separately through Academy Rentals. Please note their pricing deadlines. A Return Drayage Form can also be found inside this kit. GCNKAA is not responsible for your ordering, payment or any materials shipped.

GCNKAA RELEASES EMPLOYEE COMPENSATION SURVEY RESULTS

The Greater Cincinnati Northern Kentucky Apartment Association recently contracted with Alinti to create and tabulate an updated Employee Compensation Survey for our members.

The surveys inquired into compensation of various positions along with the number of units managed and tenure at the company.

In addition to compensation, a variety of additional benefits were surveyed to understand the breadth and depth of benefits being offered to employees by associa tion members.

A total of 20 companies responded to the survey:

• 15 companies (1000+ units under management).

• 2 companies (200-999 units under management).

• 3 companies (1-199 units under management).

On October 25 at the Kenwood Country Club, we hosted a Management Forum with guest speaker Lewis Waitt with Alinti presenting the results from this survey.

To see the results of this survey, please click here.

MAINTENANCE

MANIA 2022

November 8, 2022

NEXTGEN HOSTS PERSONAL FINANCIAL LITERACY NETWORKING EVENT

The NextGen Committee hosted their Happy Hour event on November 29 at the GCNKAA office and focused the discussion on Personal Financial Literacy.

A big thank you to Dan Hass with Merrill Lynch and Doug DeShields with Capstone Financial Services for presenting this information to the roughly 20 attendees.

This discussion covered everything from the basics of budgeting to paying off debt to establishing an emergency fund to the more advanced topics of retirement planning, investment options, working with a broker, and some surprising benefits of life insurance.

A big thank you also goes to Republic Bank for sponsoring this event.

NAA EXCELLENCE AWARDS DEADLINE DECEMBER 16

The road to excellence is paved with hard work, dedication to one’s commu nity and leadership skills. That’s why we recognize those acts with the National Apartment Association’s Excellence Awards (the Excels). With categories from all walks of the rental housing indus try, NAA celebrates affiliated apartment associations, communities, companies, individual achievements and other initia tives that promote apartment careers.

All 2023 NAA Excellence Awards winners and nominees will get their mo ment to shine throughout the industry’s largest education and net working event of the year, Apartmentalize in Atlanta from June 7 through June 9, 2023. This year’s award ceremony will be a com plimentary brunch open to interested conference goers and those ready to cheer on their company, colleagues and other nominees.

Applications are currently being accepted for the 2023 NAA Excellence Awards. The deadline for all application submissions is Friday, December 16 at 11:59 p.m. ET.

For more information or to enter the awards, click here.

Community | Affordable Community of

the Year

This award recognizes an affordable apartment commu nity that excels in service both to the residents and community. Financial performance will also be considered. Communities en tered in this category set the standard and increase resident expec tations of other affordable communities. Communities must be a member of NAA to be eligible for this award.

Community | Military Community of the Year

This award recognizes a military apartment community that excels in service both to the resident and community. Financial performance will also be considered. Communities entered in this category set the standard and increase resident expectations of other military communities. Communities must be a member of NAA to be eligible for this award.

Community

| Student Community of the Year

This award recognizes a student apartment community that excels in service both to the resident and community. Financial

performance will also be considered. Communities entered in this category set the standard and increase resident ex pectations of other student communities. Communities must be a member of NAA to be eligible for this award.

Community | Small (Less than 150 units) Community of the Year

This award recognizes an apartment community with less than 150 units that excels in service both to the resident and community. Communities must be a mem ber of NAA to be eligible for this award.

Community | Large (More than 150 units) Community of the Year

This award recognizes an apartment community with over 150 units that excel in service both to the resident and community. Communities must be a member of NAA to be eligible for this award.

Community | Major Rehab Community of the Year

This award recognizes a recently renovated apartment com munity (completed after January 1, 2021) that excels in service both to the resident and community. Communities must be a mem ber of NAA to be eligible for this award.

Community | New Construction Community of the Year

This award recognizes a new apartment community (opening after January 1, 2021) that excels in service both to the resident and community. Communities must be a member of NAA to be eligible for this award.

Company | Leading Organization in Diversity, Equity & Inclusion

This award recognizes a member company (Supplier or Management Company) that has contributed significantly in ad vancing diversity, equity and inclusiveness within their organiza tion.

Company | #NAAGives

The #NAAGives award recognizes a management company member that is dedicated to making a difference through Corporate Service Responsibility (CSR) initiatives. Through charitable giv ing, volunteer programs and company community service policies, this organization has shown outstanding commitment to their local community and the social wellbeing of others.

Company | NAAEI Dedication to Education

This award recognizes a management company member that has shown extraordinary commitment to its employees and the rental housing industry through continuing education.

Company | Supplier Company of the Year

This award recognizes a supplier member that not only exem plifies excellence in their field but also demonstrates an extraordi nary commitment to the rental housing industry.

Individual | NAAEI ACE Industry Educator

This award recognizes educators who have expanded the scope of career development and education initiatives beyond their responsibilities as a professional educator. Education is part of the job description of a professional educator.

Individual | NAAEI ACE Industry Practitioner

This award recognizes volunteer leaders who have demon strated exceptional commitment to the career development and education initiatives of NAAEI and the apartment industry. The volunteer leader’s job does not primarily deal with education, and education endeavors are beyond the scope of his or her job de scription.

Individual | Independent Rental Owner of the Year

This award represents NAA’s commitment to the independent rental owner and their importance to the rental housing industry. The recipient is a single individual who is the owner. Company or team submissions will not be accepted. Independent Rental Owners (IROs) are judged on items such as demonstrated ability to develop a profitable rental property business, service to residents and the local community. IROs must be nominated by their local apartment association to complete the application.

Individual | NAA Emerging Leader

This award strives to recognize a professional with fewer than 10 years of service who has made noteworthy contributions to his or her organization and the apartment industry at large. All NAA Emerging Leader Award nominees must be NAA members in good

standing to apply, and are open to owner/manager members, sup plier members and affiliate staff.

Individual | DEI Champion

This award recognizes an individual who has demonstrated a strong commitment and made outstanding contributions to the advancement of diversity, equity and inclusion (DEI) within their company, community and/or the rental housing industry.

Individual | National Supplier Council Achievement

This award is an individual award based on professional achievement and personal contributions to the apartment industry. Many individuals in the supplier community have made signifi cant “above and beyond” contributions to the apartment industry. Please consider recognizing individuals by submitting them as a candidate for this prestigious award.

Individual | Supplier Sales Professional of the Year

This award recognizes a sales professional who best exempli fies the characteristics of professionalism, service, and expertise. Sales must be the nominee’s primary duty (minimum of 75 per cent) within the business.

Pusateri | Anthony V. Pusateri Awards - Comprehensive Program + One Time Projects

These awards recognize organizations for promoting apart ment industry careers through comprehensive programs or onetime projects or events that has occurred between January 1 and December 31, 2022.

NEW YEAR...NEW YOU! GET INVOLVED WITH THE GCNKAA AND JOIN A COMMITTEE

On Thursday, December 1, the GCNKAA staff, Board of Directors, Associate Council, and committee chairs met for the 2nd Annual Committee Strategic Planning Summit at the Summit. This session allows committee chairs to discuss chal lenges they faced in 2022, establish their goals for 2023, and cre ate Key Performance Indicators (KPIs) to monitor their progress in achieving these goals.

A main discussion point discussed by all committees was the need to get more - and new - individuals to step up and vol unteer on one of the many committees. Fresh faces often bring fresh energy and fresh ideas. Please review the list of commit tees below and reach out to the GCNKAA if you find a commit tee on which you would like to serve.

BUSINESS EXCHANGE COMMITTEE

Open to: Primary and Associate Members.

Initiative: Planning details of event, tracking budget, and se curing participants for annual business exchange.

Staff Liaison: Michele Klusman

DE&I COMMITTEE (DIVERSITY, EQUITY & INCLUSION)

Open to: All under-represented individuals within our indus try including those supporting the DE&I mission statement.

Initiative: Coordinates activities related to increasing the overall diversity of GCNKAA’s membership, and to ensure GCNKAA is an inclusive organization with programming to meet the needs of our diverse stakeholder community.

Staff Liaison: James Combs

EDUCATION COMMITTEE

Open to: Primary and Associate Members.

Initiative: Sets the direction of the association education calendar including NAA designations, ad hoc education, and working with the trade show committee.

Staff Liaison: James Combs

FALL GOLF OUTING COMMITTEE

Open to: Associate and Primary Members.

Initiative: Involves setting and securing sponsors, creating promotional pieces, overall general input regarding the golf outing. Proceeds to fund Industry Defense Fund.

Staff Liaison: Michele Klusman

HOLIDAY CHEERS BENEFIT COMMITTEE

Open to: Associate and Primary Members.

Initiative: Involves securing sponsorships and item dona tions, event coordination, creating promotional opportunities and overall set up. Net proceeds directly benefit the Apartment Association Outreach program.

Staff Liaison: Michele Klusman

LEGISLATIVE COMMITTEE – OH AND KY

Open to: Primary and Associate Members.

Initiative: Work with the state associations and the local city council to keep abreast of issues related to our industry.

Staff Liaison: Pat Crowley

IRO (INDEPENDENT RENTAL OWNERS)

Open to: Independent Rental Owners (An individual or indi viduals that are active in both the ownership and management of their properties)

Initiative: Plans the IRO meetings and topics to be discussed. Staff Liaison: James Combs

MEMBERSHIP COMMITTEE

Open to: Associate and Primary Members. Initiative: Responsible for membership retention & recruit ment, membership drive, mentor to new members.

Staff Liaisons: Nicole Metz & Rick Holste

NEXTGEN COMMITTEE

Open to: Primary and Associate Members.

Initiative: Planning of topics to be discussed with District, Regional, and Property Managers for future leaders in the multi-family housing industry.

Staff Liaison: James Combs

PRESTIGE AWARDS COMMITTEE

Open to: Primary and Associate Members. Initiative: Planning the Awards Banquet for 2024 including creating categories, judging criteria, marketing materials, sponsorship levels, and overall planning of the event.

Staff Liaisons: Michele Klusman

SOCIAL MEDIA COMMITTEE

Open to: Primary and Associate Members. Initiative: Creates and promotes industry, association and events across all social media platforms.

Staff Liaisons: Michele Klusman & James Combs

SUMMER GOLF OUTING COMMITTEE

Open to: Primary and Associate Members. Initiative: Involves securing sponsors, creating promotional pieces, overall general input regarding the golf outing.

Staff Liaison: Michele Klusman

TRADE SHOW COMMITTEE

Open to: Primary and Associate Members. Initiative: Planning the venue, cost, theme, creating the event schedule, and securing sponsors for the annual trade show.

Staff Liaison: Michele Klusman

The Apartment Association Outreach, Inc.

LETTER FROM THE PRESIDENT

By Megan Lawhon, PLK Communities, Outreach President

What a gift this year has been for the Apartment Association Outreach (AAO), being able to support and help those in need and carry forth our mission and purpose. It has been a privilege to serve as Board President of AAO for 2022 and to work alongside my fellow board members in service.

Lastly, we have provided more than $17,000 in scholarship funding throughout 2022. This support has helped hundreds of in dividuals tremendously in continuing their educaton and betterment along their career paths.

First and foremost, we have some won derful accomplishments to recognize that AAO has provided throughout 2022. We have provided $129,000 to our Rent Assistance partners, which greatly impacts those in need and helps maintain a roof over their heads during challenging times. In addition, we have provided $90,000 to our Food Pantry partners, which is paramount to help provide for the increased demand that our Food Pantries are experiencing, with limited supplies to support those in underserved and underrepresented areas.

Megan Lawhon

In addition, we provided $14,789 in backpacks and school sup plies this August; as well as hosted four senior events throughout the year. What a beautiful opportunity to give back to children and our elderly communities.

As we move into the holiday season and end of year, I encour age all of you to support and attend our Holiday Cheers event on Thursday, December 8! This is such a vital evening to continue the support AAO provides for Rent Assistance Programs, Food Pantry partners, seniors events, backpack supplies and scholarship funds. It is such a joyous night, full of holiday cheer, live auctions, holiday décor, wonderful food, and a new venue for us all to celebrate! Please join our AAO board, friends, and industry colleagues at The Savannah Center in West Chester on Thursday, December 8! I am confident you will have an amazing time!

I am proud of the service that ALL the Board members and staff provide, as well as their continued support in utilizing our funds to help those in need. We would like to thank our entire membership, as well as our Champions for Outreach Sponsors, and Night Out for Outreach Sponsors for your continued financial support of our efforts to help those in our community who deserve our assistance.

Happy Holidays and we hope to see you on December 8!

Trend Setting

This heading contains information on Management & Leasing.

FIVE HOLIDAY AND WINTER COMMUNITY EVENT IDEAS THAT ENGAGE RESIDENTS

By Ashley Tyndall, Criterion.B.

Improve resident experience with these highly marketable event ideas.

“Resident experience” is the hot topic in the apartment indus try these days — and for good reason. When you’re able to achieve a positive resident experience, you’re also able to achieve more renewals and new leases.

Importantly, a huge part of creating a positive resident experi ence is fun resident events; however, it can be difficult for your property to host regular, planned events, especially if it’s small to mid-sized. In general, it’s probably not a question of whether your team wants to do events, but rather a lack of time, ideas and budget.

To help you fill out your resident event calendar for the up coming holiday season and bring a spark of joy to your community, here are five easy, affordable, and unique ideas:

1. LEND A HELPING HAND

Often, people want to volunteer and lend a helping hand to others, especially during the holiday season, but don’t know where to go or what to do. If your team figures out all of the details and sets up an easy volunteer opportunity for your residents, you may be surprised how many residents say “yes.”

For something hands-on and in-person, you can partner with a

local charity, food pantry or homeless shelter. For something sim pler, you can organize a canned food, toy or clothing drive within your community. Coordinating a drive will be as easy as keeping a collection bin in your leasing office or lobby and getting the word out to your residents through social media posts, flyers and emails.

To help improve the chances of residents joining in, you can even offer a selection of dates for when they can volunteer if you’re doing an in-person event. The recipient organization will be so ap preciative of the support and your residents walk away feeling good about giving back to the community.

2. HOST A HOLIDAY POTLUCK AND CREATE A COOKBOOK.

This idea is a cool twist on a classic resident event. At least a week before the potluck, have your residents submit the recipes for the dish they will be bringing to the dinner and compile them all into a seasonal, winter cookbook. Then, give a copy to each of your residents at the end of the potluck. Not only will your residents enjoy time together and a yummy dinner, but also receive a special token they can take home and enjoy for years to come.

As an additional tip, the more you can make it feel like a true cookbook, the more likely your residents are to keep it on their

shelf. It also is recommended to put your community’s logo on it and giving the cookbook a fun, memorable name.

3. MAKE TRENDY WINTER WREATHS OR GARLANDS.

This is a great winter-themed craft and activity that is relatively inexpensive and will get residents to come out and par ticipate. This is because it is both a lowcommitment and high-value event. For residents, there’s nothing better than free holiday home decor that will take under 30 minutes to get. Plus, it also creates an opportunity to do a commu nity-wide giveaway for the wreath that gets the most likes on social media after you share them all.

If you’re not sure what to get for this resident activity, there are tons of videos on YouTube that show you how to make incredibly beautiful wreaths from supplies from the Dollar Store. You really can’t go wrong!

4. BUILD MINI GINGERBREAD HOUSES.

The “mini” part of this resident event idea is key because the idea of putting together a full-sized gingerbread house can easily feel overwhelming and time-consuming for residents. It’s under standable why they might then be deterred from the whole icing and gumdrop ordeal.

However, if you make it a mini gingerbread house creation night, it’ll be much more enticing and unique. Who doesn’t like things that are mini? Not to mention, there’s no shortage of minia ture-sized candy you can grab for decoration.

This will be a fun, creative, hands-on event for your commu nity that is family-friendly and good for people of all ages. This is also another event you can share all over social media and have

your audience vote on the prettiest (or fun niest) mini gingerbread house for a special prize!

5. HOST A POST-HOLIDAY HAPPY HOUR.

While a happy hour is a popular resi dent event, hosting one in celebration of your residents making it through the holi day season makes it super fun and unique. After all that decorating, shopping and cooking, who wouldn’t want a drink?

Also, it is much more likely your residents will attend an event after rather than during the holiday season.

To make it extra special, your team can even craft a signature drink that’s named after your property and turn it into a tradition where you serve it every year. For the cherry on top, you can order some low-cost drinking glasses with your logo printed on it.

HANDS-ON ACTIVITIES + SOUVENIRS = MARKETING MAGIC

While it might feel a little unnatural and “promotional,” try to view every resident event as a marketing opportunity — take photos and videos, create stories, make TikToks and share, share, share!

Another recommendation for consideration is pairing a souve nir or take-home item, such as the drinking glass or cookbook, with every event. Residents love to be able to walk away with something they can keep and use in their home. Not only will it entice them to show up, but they’ll walk away with that warm feeling that comes with a smile (and maybe leave you a review or two).

Ashley Tyndall is Chief Relationship Officer for Criterion.B

SAFETY DURING THE HOLIDAYS

Courtesy of Sedgwick.

The holidays are upon us! This is the time of year we spend with family and friends, do some shopping, decorate the house, cook meals, and hopefully, relaxing. It’s also the time of year where we may shift our focus away from safety. Remember, just because we are taking a break dur ing the Holidays, doesn’t mean that safety will. In fact, with all the distractions the Holidays bring, it is more important than ever we maintain our focus on safety. In this month’s safety article, we will dis cuss safety tips when decorating and how to handle stress.

Decorations are a great way to get into the holiday spirit but putting up those decorations may be hazardous. A few tips to remember when deco rating:

• Before using a using a ladder, inspect it for any damage and ensure it is placed on a stable surface. Landscaped areas provide potentially unstable bases.

• When putting up outdoor lights, be sure they are identified for outdoor use. Do not use in door lights outside.

• Do not use damaged or frayed extension cords. Inspect them for any damage and replace them if necessary.

• When you are using indoor/outdoor lighting, make sure there are no missing or broken bulbs.

• When attaching lights to the house, use clips. Nails or sta ples may cause damage to the string of lights and be a po tential hazard.

• Indoor lights should be kept off the ground and away from high traffic areas to prevent breakage and accidental trips and falls.

• Be sure to turn off lights when leaving the house or going to bed. Most home fires occur during the evening and at night.

• If you decide to use a live Christmas Tree, be sure to keep it watered. A dry tree has a much higher potential to catch fire. The holidays are meant to be a fun, enjoyable time with family and friends but sometimes stress can be overwhelming during this time. Here are some tips to help relieve some of that stress.

• Plan Ahead – If you are hosting a meal, be sure to plan a menu. Having a predetermined list will make grocery shop

ping easier.

• Budget for the Season - Create a budget for meals and gifts and stick to it.

• To-Do List – Create a To-Do list to keep you organized. Cross off those items so you feel a sense of accomplishment.

• If family or friends offer to help, take advantage of it. This could be one less thing on your “To-Do” List.

• Maintain Healthy Habits – The holidays are a time to in dulge but keep it in moderation. Limit the amount of food and beverages you consume. Exercise is a great way stress reliever and a great way to recharge your batteries.

• Engage in activities that make you feel good: Reading a book, listening to music, taking a walk, or just having a conversa tion with family or friends.

Remember, don’t lose sight of what’s important. The Holidays should be an enjoyable time with family and friends and celebrat ing safely and stress-free is key to a successful Holiday Season. Finally, be sure you take control of the Holidays and don’t let the Holidays take control of you.

THE CHANGING RULES OF OPERATIONAL EFFICIENCY

By Doug Pike, Content Manager for LinnellTaylor Marketing

fter years lagging other service industries in terms of technol ogy adoption, multifamily is rapidly approaching tech saturation. Property teams are now inundated with processes and technology designed to create efficiencies. Now, operators are ushering in a new phase in operational efficiency – task optimization.

During the 2022 Apartmentalize session, “The Changing Rules of Operational Efficiency to Achieve More Satisfaction,” veteran industry operators shared best practices and technologies to ease the burden on property teams and return the focus to leas ing and resident relations.

Session panelists said that for the first two years of the pan demic, the industry was so focused on keeping people safe and implementing technology solutions to solve urgent issues that companies lost track of their core values. That shift had a negative impact on the people side of the business.

“The basic fundamentals of our operations have kind of gone to the wayside. I think what we’re seeing in the industry, especial ly in those site-level positions, is that people got burned out,” said Gregory Mark, Senior Vice President at Cushman & Wakefield.

That burnout has contributed to the labor shortages multifam ily is facing.

“We’re a service industry. But I’m seeing more site-level turnover than I’ve seen in my 23-year career,” said Joe Summers, Vice President of Sales at Fetch.

Panelists said that by returning the focus of operations to resi dent satisfaction, operators can curb associate turnover. Through tech consolidation and the centralization of services, management companies are freeing up time for their associates to concentrate their efforts on their primary role – customer service.

Centralized team models are already helping companies al locate associates for customer service responsibilities.

“We really worked to centralize things during COVID,” said

Stacy Wells, Senior Vice President of Strategic Operations for Fairfield Residential. “We identified the best leasers on our teams and put them in a centralized location near a group of properties. It wasn’t like a call center, because these people intimately know each property, but that remote site is where people call for leas ing. The people who remain onsite are mostly there for customer service.”

Also, operators have started automating or outsourcing rou tine property services. Package management responsibilities, for example, have taxed property teams as package volume surpassed the capacity of onsite package facilities.

“We have been turning, at a lot of our communities, to an offsite service that delivers directly to the door,” said Ian Bingham, Senior Vice President, Client Services, CF Real Estate Services, noting that such services completely remove package management duties from property teams. “You get time back in the office and you get space back for amenities. Services like that are revenue drivers.”

Multiple logins and product interfaces create tedious process es, hamper productivity and contribute to employee frustration.

“The first questions I ask are, ‘Do you have an open API?’ and ‘Is your product proprietary?’” Bingham said, noting that if the an swer to either question is no, he moves on. Different technologies must work well with each other.

Moving forward, multifamily operators also must forecast tech trends to prepare their assets and equip their teams for suc cess.

“New developments have to future-proof for technology that is still four years away,” Wells said. “You have to make sure that your building and your people are ready to adapt to whatever is going to be coming technology-wise.”

Becoming a member of the Greater Cincinnati Northern Kentucky Apartment Association is just the first step toward success in the multifamily housing industry. Move your business forward by getting involved.....

Get Involved.

THE 5 KEYS TO SUCCESS:

1

Join A Committee

GCNKAA runs with the help of several committees. The easiest way to learn the ropes is to join a committee and attend the monthly meetings. Meeting others with similar interests is the first step to networking and meeting new contacts.

Attend Our Events

GCNKAA hosts several events throughout the year starting with the Officers Installation Dinner in January and concluding with our Annual Holiday Cheers Party and Charity Benefit in December. Be sure not to miss the trade show in March or the golf outing in June!

Sponsor Programs

The success of the programs GCNKAA offers is contingent on our sponsors. We offer sponsorships for all our events ranging from $100 to $5000. This is a quick, easy and inexpensive way to get your company name in front of 1000s of potential customers.

Advertise

If getting involved in a committee or sponsoring an event is more than you can currently handle, GCNKAA also offers advertising opportunities in our annual membership directory and monthly digital newsletter.

Take A Class

Whether you are a leasing agent, maintenance technician, owner or associate member, we have a class for you. To see the complete list of courses available this year, visit www.gcnkaa.org.

We are here to help you grow in the multifamily housing industry. With a staff with over 50 years combined experience in our industry, ask us how we can help you! CONTACT US AT 513 407-8612 TO GET INVOLVED!