GCNKAA December 2023 Apartment Advantage Newsletter by Michele

H S! AC RE HEER T C OU UT IDAY O L T HO OR PP FOR U S ER IST G E

EAT, DRINK AND SHOP AT HOLIDAY CHEERS PARTY AND

Do you hear what we hear? The 2023 Holiday Cheers Party and Outreach Benefit is here! The committee and Associate Council have worked hard to launch the 26th Annual Holiday Cheers Benefit as a hybrid event...allowing you to bid on silent auction items from the comfort of your couch OR during the live event on Thursday, December 7 at the Savannah Center beginning at 5 pm. The Savannah Center is located at 5533 Chappell Crossing Boulevard in West Chester. This year, this event will be a plated dinner and will feature an all-new Heads or Tails raffle. The silent auction will launch online starting on Friday, December 1 and run through close during the live event on December 7. If you are registered to attend the live event, watch for details on setting up your online account to begin bidding. If you are NOT attending the live event, but still would like to participate in the silent auction bidding, click here. The GCNKAA Holiday Cheers Benefit provides SIX different opportunities in which you can participate. First, you may purchase raffle tickets and try your luck at winning an item in the raffle. Second, if you don’t want to leave an item to luck, you can test your perseverance in the silent bid benefit. The live auction offers you the chance to outbid your competitors on those once-in-a-lifetime items. Of course, the Mystery Bags make their return this year allowing you to puchase a Wine Mystery Bag for $40 OR a Bourbon Mystery Bag for $75! Each bag consists of a bottle of wine OR bourbon and a scratch-off lottery ticket. Some lucky bourbon mystery bags will also include $50 cash! After their success in 2022, the Deck The Walls Raffle returns this year. Each round of this raffle gives you a 1-in-52 chance to win your choice of one of 16 fabulous prizes. Simply make your selection and we will have the item shipped directly to you after the event is over. And finally - new this year - is theHeads or Tails Contest. You may purchase as many beaded necklaces as you wish for $10 each or 3 for $25.

SPONSORSHIPS OPEN FOR 2023 INSTALLATION DINNER

Secure your sponsorship for the 2024 Officers Installation Dinner. Sponsorships are $800 and include a reserved table for 10, sponsorship listing on www.gcnkaa.org, sponsorship listing in monthly newsletter, company listing on all tables and during the media program. We also have Beverage Sponsorships for $250. The deadline to reserve your sponsorship and be included on the invitation is December 8, 2023. The 2024 Officers’ Installation Dinner is Tuesday, January 16 at the Hyatt Regency Hotel, 151 W.Fifth Street in Cincinnati, Ohio, beginning at 5:30 pm. Click here for more details.

Select heads or tails for each coin toss. If you guess correctly, you keep your beads; if you guess incorrectly, you remove a strand. The last person standing with beads remaining wins $1500; followed by second place with $1000; and third place at $500. All purchases made at the benefit are tax-deductible to the fullest extent allowable by law. For more details, see inside this newsletter. Thank you to Fath Properties, Nature is My Office Pest Control, and Qwikkit for sponsoring the Heads or Tails; CASTO, Molloy Roofing, and Lakeside Laundry Services for sponsoring the Wine and Bourbon Mystery Bags; to Rent Manager, Rookwood Properties, and ServPro of Boone, Kenton and Campbell County for sponsoring the Deck The Walls Raffle; to General Electric Credit Union, Pinnacle Paving and Sealing, Towne Properties, and CIG Communities for sponsoring the live auction; and to PLK Communities and First Green Commercial Landscaping for sponsoring the decorations. All net proceeds benefit the Apartment Association Outreach, a 501(c)3 charitable organization dedicated to providing rent assistance payments to people who cannot afford to pay their rent due to a personal emergency or conflict beyond their control. Each month, the Outreach supports the housing departments of the Free Store Foodbank, Citizens Active in Northside (CAIN), Jewish Family Service, and Santa Maria Community Services with payments totaling more than $148,000 per year. Admission to the event is $75 per person through November 30. After November 30, price per person increases to $85 per person. All registrations close on December 5. Free parking, free food, and free beverages will be sponsored by the Association. Click here to register online through December 5. All attendees will be assigned a bidder number upon registration so early registrations make admission into the event easier.

PRESTIGE AWARDS: HAVE YOU ENTERED YET?

The return of the Prestige Awards is scheduled for Friday, April 19, 2024, at the Savannah Center in West Chester. But well before that date is a more important date...the deadline to enter date. Friday, February 2, 2024, is the absolute latest you can enter the Prestige Awards or nominate an individual for a People Award. Nominations for People Awards are free. For more information on how to enter or nominate an individual, please click here. Watch your inbox for more details on how you can sponsor or get tickets to the 2024 Prestige Awards.

Diamond Sponsors

DECEMBER 2023 8

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8 APARTMENT ADVANTAGE 3

2023 EXECUTIVE COMMITTEE TONYA PETERSEN Vinebrook Homes President rpmhousingpro@gmail.com MELISSA JOY Village Green Mgmt Vice President mjoy@villagegreen.com JUSTIN SEGER HILLS Properties Treasurer JustinS@hillsinc.com CRAIG COFFMAN Uptown Rental Properties Secretary ccoffman@uptownrents.com

GCNKAA PAST PRESIDENTS

2022...Tonya Petersen 2000…Roy Wergers 2021...Don Brunner 1999…Roy Wergers 2020...Don Brunner 1998…Robert J. Wahlke, CAPS 1997…Terry Sievers 2019...Jud Oscherwitz 1997…Dave Lockard 2018...Jud Oscherwitz 1996…Jim Cohen, CPM 2017...Stacy Walton 1995…Jim Ruh 2016...Stacy Walton 1994…Mark Robinson 2015...Rusty Lykes 1993…David Noll 2014...Rusty Lykes 1992…Bernie Wessels ** 2013...Maria Stanton 1992…Jerry A. Molique, CPM, CAPS ** 2012...Maria Stanton 1991…Jay O. Ingram, Jr., CPM 2011...Jeff March 1990…Ronald Bommer 2010...Brian Fullenkamp 1989…John Cobey 2009...Brian Hendy, CPM 1988…Robert J. Wahlke, CAPS 2008...Brian Hendy, CPM 1987…Robert J. Wahlke, CAPS 2007...Becky Alejandrino, CPM 1986…Charles Berling 2006...Marc Cameron, CPM 1985…Joseph Fullenkamp, CAPS 2005...Marc Cameron, CPM 2004...Gary Sanzone, CPM, CAPS, CAM, NALP 1984…John Stalnaker 2003...Gary Sanzone, CPM, CAPS, CAM, NALP 1983…Jerry A. Molique, CPM, CAPS 1982…Harry Fath 2002…Jim Ruh 2001…Jay Ingram, CPM **Apartment Association of N. KY merged with GCNKAA

Office Hours:

2023 BOARD OF DIRECTORS

Mark Arnold, Royal Finish Associate Council 2nd Vice President Lloyd Cobble, CIG Communities Brian Fullenkamp, Legacy Management Jeff Greenberger,Greenberger & Brewer, LLP Parliamentarian Todd Hignite, Hearth Home Communities Lisa Isham, CMHA Gerry Johnson, Rent Associate Council President Megan Lawhon, PLK Communities Oksana Lukjanenko, Denizen Management Mike Markus, BRG Apartments Jordann Morgan, Fath Properties John Recob, Towne Properties Grant Saunders, Hays + Sons Restoration Associate Council 1st Vice President Elizabeth Werner, Sandstone Properties

GCNKAA STAFF

Rebecca McLean, Executive Vice President Pat Crowley, VP of Governmental Affairs Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor Rick Holste, Director of Membership Sales Zach Jameson, Accounting, Database & Office Coordinator James Combs, Education & Social Media Coordinator Susan Peck, AA Outreach Coordinator Nicole Metz, Membership Coordinator and Office Administrator

DECEMBER 2023 8

Monday Through Friday 8:30 am to 5:00 pm

ADVERTISING RATES 2023 The following advertising rates are for full year contracts. Six month contracts are also available. Call the GCNKAA office at 513 407-8612 for more information. Business Card ........................................................................................ $95 Quarter Page........................................................................................ $115 Half Page ............................................................................................. $145 Full Page .............................................................................................. $165 Inside Front .......................................................................................... $209 Back Cover .......................................................................................... $219 Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg sized as listed above.

ADVERTISING DEADLINES Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor. January 2024....................................................................December 1, 2023 February 2024......................................................................January 2, 2024 March 2024........................................................................February 1, 2024 April 2024..............................................................................March 1, 2024 May 2024.................................................................................April 1, 2024 June 2024.................................................................................. May 1, 2024 July 2024................................................................................... June 3, 2024 August 2024...............................................................................July 1, 2024 September 2024....................................................................August 1, 2024 October 2024................................................................... September 3, 2024 November 2024................................................................... October 1, 2024 December 2024............................................................... November 1, 2024 Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.

SUNDAY

MONDAY TUESDAY WEDNESDAY THURSDAY

DECEMBER 2023 3

5 Executive

Comm., 7:30 am Board of Directors, 8:30 am

NextGen Committee, 9 am

Education Committee, 10 am DE&I Committee 11 am

24 31

Winter Break Office Closed

FRIDAY Apartment Advantage Deadline, 5 pm

Holiday Cheers Party & Fundraiser 5 pm

Disaster Preparedness 9 am

Legislative Committee, 8:30 am

SATURDAY

L C

AAO Board Meeting 8:30 am

Winter Break Office Closed

COMING UP IN JANUARY 2024 EDUCATION

COMMITTEES

EVENTS

9 Membership Committee, 9 am

16 Officers Installation Dinner, 5:30 pm

19 EPA 608 Certification, 9 am

9 Associate Council, 11 am

18 IRO Forum, 5:30 pm

26 EPA 608 Certification, 9 am

10 NextGen Committee, 9 am 10 Education Committee, 10 am 10 DEI Committee, 11 am 11 Legislative Committee, 8:30 am 16 Executive Committee, 7:30 am 16 Board of Directors, 8:30 am 16 Prestige Awards Comm, 10:00 am 23 Social Media Committee, 9 am 30 Summer Golf Committee, 12 pm

8 APARTMENT ADVANTAGE 5

SPECIAL DISCOUNTS FOR MULTI-UNIT INSTALLATIONS SERVICE OR REPLACEMENTS GAS FURNACES BOILERS ELECTRIC AIR-HANDLERS AIR CONDITIONERS THROUGH-WALL UNITS MULTI-UNIT DISCOUNTS

CALL TODA Y!

Contact your HVAC Apartment Consultant

Gina

Greg We're here when you need us!

Tech Support Hotline:

513-621-4620 www.nationalheatingandac.com

DECEMBER 2023 8

This section contains articles and information concerning the Board of Directors and Association policies.

Across the Board A MESSAGE FROM THE PRESIDENT By Tonya Petersen, President

Happy Holidays to all our Greater Cincinnati Northern Kentucky Apartment Association membership! We have much to be grateful for in our industry and our local market. When it comes to membership, we now represent more than 113,000 rental assets. The membership allows us to host several successful programs throughout 2023 including setting record attendance at nearly every event; adding new venues over the Tonya Petersen last two years; launching our First Ever Maintenance Appreciation Night; and finally our illustrious Prestige Awards are being planned for 2024. On the legislative front, due to the phenomenal support of our membership, we have exceeded our 2023 Political Action Committee (PAC) goal; continued building relationships locally through forums which hosted Mayor Aftab Pureval and Vice Mayor Jan-Michele Kearney; focused on strengthening our partnership with the Apartment Association of Kentucky. Educationally, the GCNKAA has the highest passing success rate in the country for the National Apartment Association (NAA) designation programs and we offered local speakers at our Trade Show Education sessions for the first time. And administratively, we have attained NAA Excelling

Standards - placing us as one of the top 5 organizations in the country. Thank you to each of you for your involvement with GCNKAA this year: we have accomplished much. The focus for 2024 continues as we accelerate toward launching the Housing Pro Pass, a GCNKAA Industry Job Board, online education portal, and a community and resource center. It has been a true honor to serve GCNKAA as President of the Board for the last two years. I am amazed at the dedication our market exemplifies for the rental housing industry. I’m so proud of our involvement to improve education, focus on legislation enhancing housing affordability, as well as rights for landlords and residents. It is a pure joy to be a part of offering Cincinnati and Northern Kentucky residents a place to call home. None of this would be possible without you – our members as well as our amazing GCNKAA staff. It takes many hands to provide the exceptional offerings GCNKAA presents and my heart is full knowing so many commit so much making our association one of the best in the country. I look forward to seeing you all at our events throughout December and into 2024. Thank you for the support and encouragement over the last two years. It has been a pleasure to serve you. I wish you and yours a beautiful Holiday season and a prosperous New Year!

SAPPHIRE SPONSOR

PLATINUM SPONSOR

GOLD SPONSORS

SILVER SPONSOR

BRONZE SPONSORS

Friday, April 19, 2024 Savannah Center | West Chester

COPPER SPONSORS

visit www.gcnkaa.org for sponsorships details PATRON SPONSORS

8 APARTMENT ADVANTAGE 7

Brain Power DECEMBER: LOOKING AHEAD! By James Combs, Education and Social Media Coordinator In this special edition of the Educaiton article we are going to be looking ahead to 2024. We’ll talk about next year’s base load and a new program to save money on training! Check out the Housing-Pro Pass and evolve the way you engage with our educaiton moving forward! We’ll also give you the James Combs heads up on NextGen. The back half of the year is when we begin crafting the 2024 education slate so reach out to james@ gcnkaa.org with any ideas of trainings you want to see in 2024! Check out the attached PDF’s for a look at 2024’s ‘base load’ and info on the new Housing-Pro Pass! 2024 EDU SPOTLIGHTS EPA 608 This certification class will be offered 4 times this year! Check out the calendar at www.gcnkaa.org/events/ education-seminars. Registration is open for all of them! CALP, CAM, CAMT, CAPS Leasing, Property Managers, Portfolio Managers, and Maintenance. Each of the affiliated national designations from the National Apartment Association (NAA) will be offered once next year so don’t miss out! Fair Housing Fair Housing is always a hot-in-demand training.

In 2024, there will be three (3) different opportunities for fair housing. However, we don’t want to offer cookie cutter content. Each of these three (3) classes will be structured differently and cover varying forms of fair housing. Unique Seminars There will be several new and standalone offerings covering topics including social media, Excel, evictions, hands-on maintenance, power point, sales, and more! Looking ahead! There will be even more as we always add classes throughout the year and we are always open to your suggestions! NEXT GEN NextGen is so excited for 2024! We are moving down to only four events in 2024 to really give focus and scale to each of them! Of course, we’ll be bringing back the popular Multi-Family Feud but stay tuned for what other themes we have for our events in 2024! • March 7 • May 30 • September 5 • November 7 INVOLVEMENT, SPONSORSHIP, QUESTIONS If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact james@gcnkaa.org for details and invitations. GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

ELEVATE YOUR CAREER!

HVAC EPA 608 CERTIFICATION

FRIDAY, JANUARY 19 | 9 AM - 1 PM FRIDAY, JANUARY 26 | 9 AM - 5 PM

GCNKAA Office | 7265 Kenwood Road, Ste. 100 | Cincinnati

OCTOBER 2023 8

GCNKAA’s Housing-Pro Pass Unlimited learning for your entire company! CEC’s for the whole team Employees of the subscribed company can attend unlimited seminars for free!

Low, Predictable cost & High ROI At .50 cents a unit, the average GCNKAA member’s savings pay for the pass after 5 people attend a single session!

Housing-Pro library access Can’t make a live session? Subscribers get full access to our new online on-demand learning platform!

10% discount on all Certifications EPA 608, Certified Pool Operator, and all NAA designations! (CALP, CAM, & CAMT)

Add the pass right on to your dues for simplicity! Subscribe today!

8 APARTMENT ADVANTAGE 9

EDUCATION SCHEDULE

2024

Always adding more & custom building on your suggestions!

EPA 608 CAMT

JAN.

FINANCIAL FOUNDATIONS HANDS ON: SALES FOR LEASING

MAR.

FEB.

EXCEL W/ EXCEL TS FAIR HOUSING!

EPA 608 APARTMENTS 101 APR. POOL SCHOOL (CPO) JAMES@GCNKAA.ORG

DECEMBER 2023 8

GCNKAA.ORG/EVENTS/EDUCATIONSEMINARS

EDUCATION SCHEDULE

2024

Always adding more & custom building on your suggestions!

MAY

CAM HANDS ON: MAINTENANCE DAY!

YOUR POWERPOINT SUCKS! JUN.

EPA 608 FAIR HOUSING

JUL.

EXCEL BY JAMES JAMES@GCNKAA.ORG

AUG.

GCNKAA.ORG/EVENTS/EDUCATIONSEMINARS

8 APARTMENT ADVANTAGE 11

EDUCATION SCHEDULE

2024

Always adding more & custom building on your suggestions!

SEP.

EVICTIONS REFRESH CALP

EPA 608 FAIR HOUSING: CASE STUDIES! NOV.

OCT.

HANDS ON: SALES FOR ASSOCIATES

DISASTER CLASS APTS 201 OR DEC. LEADERSHIP SEMINAR JAMES@GCNKAA.ORG

DECEMBER 2023 8

GCNKAA.ORG/EVENTS/EDUCATIONSEMINARS

Our House

This heading contains membership, staff, committee information and events.

BECOME A SPONSOR NAA EXCELLENCE AWARDS FOR 2023 INSTALLATION DEADLINE DECEMBER 15 The road to excellence is paved with hard work, dedication to one’s DINNER Join the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) as we install our 2024 Officers, Board of Directors, Associate Council, Ohio Trustees and Outreach Board. Sponsorships of the event are $800 and include a reserved table for 10, sponsorship listing on www.gcnkaa.org, sponsorship listing in monthly newsletter, company listing on all tables and during the media program. We also have Beverage Sponsorships for $250. Beverage sponsorships include company name on invitations, sponsorship listing on website, in Apartment Advantage newsletter, on all tables during the event and listed in media program. The deadline to reserve your sponsorship and be included on the invitation is December 8, 2023. The 2024 Officers’ Installation Dinner is Tuesday, January 16 at the Hyatt Regency Hotel located at 151 West Fifth Street in Cincinnati, Ohio, beginning at 5:30 pm. Individual tickets are $65 or reserve a table for 10 for $700. Watch for your invitation or click here to register.

community and leadership skills. That’s why we recognize those acts with the National Apartment Association’s Excellence Awards (the Excels). With categories from all walks of the rental housing industry, NAA celebrates affiliated apartment associations, communities, companies, individual achievements and other initiatives that promote apartment careers. All 2024 NAA Excellence Awards winners and nominees will get their moment to shine throughout the industry’s largest education and networking event of the year, Apartmentalize in Philadelphia June 19-21, 2024. This year’s award ceremony will be a complimentary brunch open to interested conference goers and those ready to cheer on their company, colleagues and other nominees. Applying is easy. Simply fill out the online entry form and submit the entry fee by credit card (please visit the links below for pricing). Your entries will be panel-reviewed by NAA member volunteers and if selected as a finalist or winner, sections from your application will be featured in an online gallery. Applications are currently being accepted for the 2024 NAA Excellence Awards. The deadline for all submissions is Friday, December 15. For more information or to enter the awards, click here.

2024 OFFICERS

INSTALLATION DINNER Tuesday, January 16, 2024 | Cocktails at 5:30 pm Hyatt Regency Hotel Sponsorships Available from $250 to $800 register online at www.gcnkaa.org/events/

8 APARTMENT ADVANTAGE 13

OCTOBER 2023 NEW MEMBERS ASSOCIATE Brogan Lawn & Landscape Jeremy Brogan 6648 Thunderhill Lane Cincinnati, OH 45233 (513) 312-8924 Broganlawns@gmail.com Landscaping, Lawn Care & Grounds Maintenance F5 Concierge Aaron Blye 4848 Reading Road Cincinnati, OH 45237 (513) 692-1963 aaronblyetherealtor@gmail.com Apartment Turns / Cleaning Service

M&M Energy Hailie Newman 315 East 15th Street Covington, KY 41011-3573 (859) 781-0402 hailie.newman@mid-valleysupply.com EV Charging Installation and Repair ServPro of Boone, Kenton & Campbell Counties Kendall Gottler 84 Cummings Drive Walton, KY 41094 (859) 536-6200 x Kendallg.servpro@gmail.com Odor and Mold Remediation / General Contractors

DO YOU KNOW US? The following companies have dropped their membership in the GCNKAA and we would love to have them back!

Replacement & Repair of all types of roofing and gutters

If you do business with any of the companies listed please reach out to them and remind them of the value of membership.

11099 Deerﬁeld Road Blue Ash, Ohio

HHP Investments Cincinnati Federal Savings & Loan Discernity Oval Room Group TK Elevator West Fork Realty Group

DECEMBER 2023 8

? 513-791-7400

Serving Greater Cincinnati Since 1900

www.molloyroofing.com

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unc te Co

Y A D I L HO RS KAA

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Assoc

E E H C Outreach for

2023

H E A D S OR TAILS S I LE N T A UCTIO N R A F F L E A U CTIO N L I V E A UCTIO N D E C K T H E W A LLS RAF F LE WIN E A N D B O UR B ON M Y S TER Y B AGS

Thursday, December 7, 2023 | 5 pm to 9 pm The Savannah Center | $75 Per Person Registrations after November 30 will incur a $10 late registration fee.

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

Buy as many strands of beads as you wish. $10 each or 3 for $25.

During the Contest, put your hands on your head to select Heads or on your tail to select Tails. Wait for the flip of the coin.

If your guess is correct, you keep all your beads; if your guess is wrong, remove a stand of beads. Last one standing with beads wins.

HOW TO PLAY HEADS OR TAILS $1500 | $1000 | $500

HEADS or TAILS

Buy some beads. Test your luck. Win some money. $1500 | $1000 | $500

Sponsored by NEW! to the 2023 Holiday Cheers Fundraiser

Find out on December 7, 2023 at The Savannah Center in West Chester, Ohio

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

Happy Holidays from all of us at Fath Properties!

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

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GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

Holiday Cheers mystery bags Sponsored By

PROUD TO BE A SPONSOR OF THE HOLIDAY CHEERS

Happy Holidays

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

Happy

Holidays! Wishing you joy and happiness this holiday season.

Proud Sponsor

Warmest Wishes

Proud to Be A Sponsor of the AAO Holiday Cheers Benefit

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

Happy Holidays! Sending warm wishes for a happy holiday season, from our family to yours. www.rookwoodproperties.com

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

RentManager.com/Residential 513-583-1482

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

HAPPY PROUD SPONSOR OF THE HOLIDAY CHEERS DECK THE WALLS

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Holiday Cheers

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GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

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1 APY=Annual Percentage Yield. Rates accurate as of 11.15.2023. To participate in this offer: 1) Open a new Business Advantage Money Market (BAMMA) account. No minimum deposit required to open the account; account must be funded within 30 days of opening. 2) Reach a balance of $25,000 in your new BAMMA within 30 days of account opening. The $25,000 balance requires new money only, defined as funds not currently on deposit with General Electric Credit Union (GECU). To earn the promotional introductory Annual Percentage Yield (APY) for 180-days, you must maintain a minimum balance of $25,000 within the BAMMA account. Days your minimum balance falls below $25,000, you will receive the non-promotional APY. It may take up to 2 business days from the time the offer requirements are met to adjust the dividend rate on your account to the promotional dividend rate. Your dividend payments may reflect a blended APY that is below 5.00% if you were earning a lower rate for a portion of the statement period. 3.00% APY for balances of $0.01 to $24,999.99, and 5.00% for balances of $25,000 or more. Daily balance method is used to calculate the dividend on your account. You will receive the accrued dividends if you close your account before dividends are posted. Rates earned are based on balances, calculated daily, and compounded to the account monthly. Checks, a debit card, online banking/mobile app are available to access this account. Fees may reduce earnings. This introductory offer is available for a limited time; offer and rates are subject to change at any time, without prior notice. For questions, concerns, the most current rates, or additional details about this offer, contact us at 1.800.542.7093 or visit gecreditunion.org. Membership eligibility available throughout the tristate. Visit gecreditunion.org/membership for details. Insured by NCUA.

GCNKAA 2023 HOLIDAY CHEERS PARTY & FUNDRAISER SPECIAL SECTION

DECEMBER 2023 8

Call for Sponsors APRIL 19, 2024 | 5:00 PM - 9:00 PM

8 APARTMENT ADVANTAGE 27

SAPPHIRE SPONSOR: $10,000 (SOLD) • 2 reserved tables for 10

• 5 Free Entries • Digital program ad placement (full first page) • Recognition slide during awards program • Sponsor listing in program • Full page ad in the Apartment Advantage newsletter for 3 months • Company name on website • Company name on all marketing materials • Sapphire sponsorship award • 2 minute speech during ceremony

SILVER SPONSOR: $2,500

• Digital program ad placement (half page) • Recognition slide during awards program • Sponsor listing in program

BRONZE SPONSOR: $1,000

• Digital program ad placement (quarter page) • Recognition slide during awards program • Sponsor listing in program

COPPER SPONSOR: $500 PLATINUM SPONSOR: $7,500 (SOLD!)

• 1 reserved table of 10 • 3 Free Entries • Digital program ad placement (full third page) • Recognition slide during awards program • Sponsor listing in program • Full page ad in the Apartment Advantage newsletter for 2 months • Company name on website • Company name on all marketing materials • Platinum sponsorship award • Company name/logo on cocktail hour napkins

• Digital program ad placement (business card size) • Recognition slide during awards program • Sponsor listing in program

PATRON SPONSOR: $250

• Recognition slide during awards program • Sponsor listing in program

Payment options for Silver Sponsor level and above – 1st half payment due on or before 09/30/2023 and 2nd half payment due on or before 1/31/24

GOLD SPONSOR: $5,000

• 1 reserved table of 10 • Digital program ad placement (full page) • Recognition slide during awards program • Sponsor listing in program • Company name on website • Company name on all marketing materials

Friday, April 19, 2024 Savannah Center 5533 Chappell Crossing Boulevard | West Chester To secure your sponsorship or for more information: www.gcnkaa.org/events/prestige-awards 28

OCTOBER 2023 8

PRESTIGE AWARDS: HOW TO PLAN TO ENTER YOUR COMPANY, COMMUNITY OR YOUR TEAMMATES It’s been years in the making, but the Greater Cincinnati Northern Kentucky Apartment Association Prestige Awards are making their return on Friday, April 19, 2024. Some final details are still being worked out but we wanted to give you a ‘heads up’ on how to best prepare to spotlight the excellence of your company, your community, or your industry peers. The deadline to enter the categories below is FEBRUARY 2, 2024, so plan now to make sure you have ample time to get the best photos to make your community stand out. Think about landscaping, amenities, renovations, and more. To submit your community or company entry awards, visit https://www. gcnkaa.org/events/prestige-awards. People nominations are also open at the same web address. People nominations are free to submit. Be sure to watch your mail for more details on the Prestige Awards event and how you can purchase tickets. CATEGORIES Best Company Logo - Any owner or property management company is eligible. Judged on theme, typeface, overall graphic, design and execution of the logo in various applications (digital presence, signage, other collateral). Submit copy of logo as jpg or pdf file, as well as no more than two corresponding digital images of logo in use. Best Community Logo - Any community is eligible. Judged on community name, theme, typeface, overall graphic, design and execution of the logo in various applications (digital, signage, other collateral). Submit copy of logo as jpg or pdf file, as well as no more than two corresponding digital images of logo in use. Best Renovation or Property Update - Judged on overall design and execution of the renovation project. Submit total budget cost and total number of units, floor plans and no more than four photos depicting before and after renovation. Best Property Management Company - Judged on maintenance program, resident retention, employee incentives, associate incentives/recognition, training/education programs, and support of local Association Activities. Submit a typed written essay no longer than three pages, a 30-second video on why your company deserves this award, and one photo of management company, headquarters or staff. Best Independent Owner Property (Under 200 units) - Judged on overall presentation of the community. Submit floor plans, site plans, and any other supporting materials and no more than three photos. Best Owner or Property Management Company Website – Entry must be a corporate website which is not part of an apartment internet advertiser. Judged on ease of use, content of information,

links to apartment communities, employment and investment opportunities. Also judged on promotion and advertisement of the website. Submit no more than three photos of the website and promotional pieces. Also include internet address for viewing during judging. Best Community Website – Entry must be a community website which is not part of an apartment internet advertiser. Judged on ease of use for current and potential residents, content of information, links to community amenities, and content of information. Also judged on promotion and advertisement of the website. Submit no more than three photos of the website and promotional pieces. Also include internet address for viewing during judging. Best Property Management Company or Community Social Media Plan – Entry will be judged on how all the pieces of your social media campaign fit together. Judges will look for creativity, innovation, sound communication skills and results. Winner must be successfully executed across two or more platforms. Submit no more than three photos, any promotional pieces and addresses for your social media sites along with a one page overview of your social media plan including results. The following categories have been broken down into Category 1, Category 2, and Category 3 according to the following criteria: • Category 1: Property built and between 2019 and 2023 including properties still under construction • Category 2: Property built and fully delivered between 2009 and 2018 • Category 3: Property built and fully delivered before 2008 Best Floorplan - Judged on overall layout, use of space, lighting, miscellaneous architectural features. Submit a copy of the floorplan as well as no more than three photos. Best Landscaping - Judged on use of the site, overall design and layout, use of hardscape, flowers, trees, shrubs, etc. Submit no more than eight photos of the overall community. Best Amenity Package - Judged on overall design, layout, marketing tools, furnishings, etc. Category includes: clubhouse, pool, fitness center, and other resident amenities. Submit no more than eight photos and corresponding digital images. Best Decorated Model - Judged on use of color, texture, furniture, accessories, and window treatments. Submit no more than eight photos and link to virtual tour is applicable. Best Specialty Housing Community – Geared toward student, military, senior, or LIHTC Communities. Judged on overall presentation of the community. Submit floor plans, site plans, brochures and any other supporting materials. Submit no more than

8 APARTMENT ADVANTAGE 29

8 digital images including amenities, model and landscaping. Include property web address if applicable.

and addresses for your social media sites along with a one page overview of your social media plan including results.

ASSOCIATE AWARDS Best Associate Company Logo - Judged on name, theme, logo typeface, overall graphic design and execution of the logo in various applications (brochure, signage, other collateral). Submit logo as high quality pdf or jpg file and no more than two photos depicting applications of logo.

SPECIAL AWARDS Sapphire Grand Achievement Award - Awarded to the organization that scored the highest average points by entering in the following categories: Best Logo, Best Model, Best Website, Best Floorplan, Best Amenity Package and Best Landscaping. The Grand Achievement Award will be presented in Category 1, Category 2 and Category 3.

Best Associate Company – Judged on commitment to customer service, client relationships and satisfaction, overall presentation of company, employee incentive/training programs, support of local Association activities and community outreach programs. Submit written essay no longer than three typed pages, a 30-second video on why your company deserves this award, up to 2 letters of recommendation from customers, and one photo of company, representatives, or building, etc. Best Associate Website – Judged on ease of use and content of information. Also judged on promotion and advertisement of the website. Submit no more than three photos of the website and promotional pieces. Also include internet address for viewing during judging. Best Social Media Plan – Entry will be judged on how all the pieces of your social media campaign fit together. Judges will look for creativity, innovation, sound communication skills and results. Winner must be successfully executed across two or more platforms. Submit no more than three photos, any promotional pieces

PEOPLE AWARDS • Best Leasing Consultant – Either on-site of off-site • Best Multi-Site Manager – 2 or more communities with up to 1500 units • Best Multi-Site Manager – 2 or more communities with greater than 1501 units • Best Associate Member – Management • Best Associate Member – Non-Management such as an account executive or sales representative • Best Maintenance or Groundsperson – Either on-site or off-site • Best Maintenance Supervisor or Director • Best Community Assistant Manager – Responsible for one property • Best Community Manager – Responsible for one property • Best Administrative Assistant – either associate member or property management company • Best Independent Rental Owner (IRO) - Owner with less than 200 total units

Grand Hyatt in Washington DC March 12-13, 2024. https://www.naahq.org/advocate#register

DECEMBER 2023 8

ERS.

4000

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. 13 0 F L O O S E R R

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NEW YEAR...NEW YOU! GET INVOLVED WITH THE GCNKAA AND JOIN A COMMITTEE On Tuesday, November 21, the GCNKAA staff, Board of Directors, Associate Council, and committee chairs met for the 3rd Annual Committee Strategic Planning Summit. This session allows committee chairs to discuss challenges they faced in 2023, establish their goals for 2024, and create Key Performance Indicators (KPIs) to monitor their progress in achieving these goals. A main discussion point discussed by all committees was the need to get more - and new - individuals to step up and volunteer on one of the many committees. Fresh faces often bring fresh energy and fresh ideas. Please review the list of committees below and reach out to the GCNKAA if you find a committee on which you would like to serve. BUSINESS EXCHANGE COMMITTEE Open to: Primary and Associate Members. Initiative: Planning details of event, tracking budget, and securing participants for annual business exchange. Staff Liaison: Michele Klusman DE&I COMMITTEE (DIVERSITY, EQUITY & INCLUSION) Open to: All under-represented individuals within our industry including those supporting the DE&I mission statement. Initiative: Coordinates activities related to increasing the overall diversity of GCNKAA’s membership, and to ensure GCNKAA is an inclusive organization with programming to meet the needs of our diverse stakeholder community. Staff Liaison: James Combs EDUCATION COMMITTEE Open to: Primary and Associate Members. Initiative: Sets the direction of the association education calendar including NAA designations, ad hoc education, and working with the trade show committee. Staff Liaison: James Combs FALL GOLF OUTING COMMITTEE Open to: Associate and Primary Members. Initiative: Involves setting and securing sponsors, creating promotional pieces, overall general input regarding the golf outing. Proceeds to fund Industry Defense Fund. Staff Liaison: Michele Klusman HOLIDAY CHEERS BENEFIT COMMITTEE Open to: Associate and Primary Members. Initiative: Involves securing sponsorships and item donations, event coordination, creating promotional opportunities and overall set up. Net proceeds directly benefit the Apartment Association Outreach program. Staff Liaison: Michele Klusman LEGISLATIVE COMMITTEE – OH AND KY Open to: Primary and Associate Members. Initiative: Work with the state associations and the local city council to keep abreast of issues related to our industry. Staff Liaison: Pat Crowley

IRO (INDEPENDENT RENTAL OWNERS) Open to: Independent Rental Owners (An individual or individuals that are active in both the ownership and management of their properties) Initiative: Plans the IRO meetings and topics to be discussed. Staff Liaison: James Combs MEMBERSHIP COMMITTEE Open to: Associate and Primary Members. Initiative: Responsible for membership retention & recruitment, membership drive, mentor to new members. Staff Liaisons: Nicole Metz & Rick Holste NEXTGEN COMMITTEE Open to: Primary and Associate Members. Initiative: Planning of topics to be discussed with District, Regional, and Property Managers for future leaders in the multi-family housing industry. Staff Liaison: James Combs PRESTIGE AWARDS COMMITTEE Open to: Primary and Associate Members. Initiative: Planning the Awards Banquet for 2024 including creating categories, judging criteria, marketing materials, sponsorship levels, and overall planning of the event. Staff Liaisons: Michele Klusman SOCIAL MEDIA COMMITTEE Open to: Primary and Associate Members. Initiative: Creates and promotes industry, association and events across all social media platforms. Staff Liaisons: Michele Klusman & James Combs SUMMER GOLF OUTING COMMITTEE Open to: Primary and Associate Members. Initiative: Involves securing sponsors, creating promotional pieces, overall general input regarding the golf outing. Staff Liaison: Michele Klusman

8 APARTMENT ADVANTAGE 39

TRADE SHOW BOOTH SALES NOW ON SALE Don’t miss your chance to reserve space for the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) 2024 Trade Show scheduled for Wednesday, March 27 at Sharonville Convention Center. Booth cost is $800 thorugh February 27, 2024. After February 27, the price increases to $900 per booth. REASONS TO EXHIBIT AT GCNKAA TRADE SHOW Besides the opportunity to meet and greet 600 to 800 industry peers during our trade show, here are additional reasons you won’t want to miss out! 1. New Floorplan. Minor changes have been made again to the floorplan to encourage better foot traffic as well as accommodate more booths. This year the booths remain 8’ x 10’. All booths include pipe and drape, one table, two chairs, booth sign and wi-fi. Premier booths are an additional fee. Other booths are reserved for VIP Sponsors. Electric, carpet and additional tables and chairs can be ordered separately through Sharonville Convention Center or Academy Rentals. 3. Expanded Education Rooms. By creating more education seminars that accommodate more students, we can guarantee a larger attendance of property managers, leasing agents and maintenance technicians when the trade show opens. At the end of these seminars, seminar attendees will flow onto the trade show floor where you have the opportunity to talk with each and every one. 4. More Sponsorship Opportunities. By creating new sponsorship levels, we enable you to get more bang for your sponsorship buck. Whether through signage, verbal recognition or company listing on gcnkaa.org and in the Apartment Advantage, we will find a way for you to get involved whether you have one employee or one thousand. We have also added several more benefits to the VIP Sponsorship including premier booth space. Watch for more information to follow regarding sponsorship opportunities. Sponsorships range from $300 for a logo or food sponsorship to $1000 for VIP Sponsorship. Booths are available on a first come first serve basis. If you would like to reserve a booth, visit www.gcnkaa.org after July 24 and download the floorplan and booth contract. Review the available booth space, select your booth and either reserve your booth online or complete your contract with your top three selections, and return back to michele@gcnkaa.org. If you have any questions, we are here to help! Give us a call at 513-407-8612. BOOTH SALES INFORMATION • Booth price includes table, 2 chairs, pipe and drapes, booth marker. Carpet, electric, additional tables and chairs can be ordered separately through Sharonville Convention Center and Academy Rentals for an additional cost. All orders for carpet, electric, additional tables and chairs need to be placed directly through Sharonville Convention Center or Academy Rentals and NOT through GCNKAA. See Exhibitor Kit for more detailed information.

DECEMBER 2023 8

• Booths are sold on a first come first serve basis. • Each booth is 8’ deep x 10’wide. • Booths are $750 each through August 31; $800 from September 1 through February 27; $900 after February 27. Select booths are reserved for VIP Sponsors. BOOTH SELECTION PROCESS 1. After July 24, click here for the latest floorplan of the 2024 trade show booths as well as the contract. Please note that – as changes happen on a daily basis – this version of the floorplan may not be completely up-to-date. 2. Look at the floorplan and decide which booth you would like, then simply either: • Visit www.gcnkaa.org and go to the event calendar to reserve your booth online. Available booths will be listed on the registration page. Log in, complete your selection and submit your request immediately. • OR fill out the booth contract, complete with your first three (3) booth choices and fax back to 513 407-7868. Michele will follow up with you to let you know which booth is available. BOOTH RESERVATIONS AND PAYMENTS • After you have selected your booth with the Apartment Association, you must either forward GCNKAA a signed contract or remit full payment to reserve that booth. • We will hold all booths for 14 days without signed contract or payment. • You may pay for your booth with check or credit card or call the office for an invoice. • We cannot hold a booth longer than 14 days without contract or payment. After those 14 days, if we do not receive a contract or full payment, GCNKAA will contact you for payment or contract. If no response, GCNKAA may release the booth you selected. • Full payment of all booths must be received by February 27, 2024. If you have any questions, please feel free to call the Apartment Association.

2024 GCNKAA TRADE SHOW EXHIBITOR INFORMATION KIT Main Booth Rate $800

through February 27

Greater Cincinnati Northern Kentucky Apartment Association 7265 Kenwood Road, Ste. 100, Cincinnati, OH 45236 P: 513 407-8612 | F: 513 407-7868 | E: michele@gcnkaa.org | www.gcnkaa.org

TRADE SHOW SPONSORSHIP OPPORTUNITIES YOU NEED TO SECURE TODAY! VIP SPONSORSHIP: $1000 Each; Limit of 18

• Premier Booth in VIP Row • Carpet provided for your booth • Floor decal at booth signaling you as a VIP • Different color pipe and drape for your booth space • Admission into conclusion of the executive forum to be introduced as a VIP sponsor • Admittance to the VIP Cocktail Reception including attendees from leadership forums and other key decision makers • Attendee List after the event • 10 drink tickets • Company logo on event invitations • Full page ad in March Apartment Advantage • Company logo on floorplan • Signage throughout facility • Company logo on bag • Inclusion as a Grand Prize Sponsor

Additional Sponsorship Opportunities GEOFENCE SPONSOR: $1000

WEBSITE POP-UP AD: $500

FORUM SPONSOR: $500

ATTENDEE LANYARD SPONSOR: $1000

WINDOW DECAL SPONSOR: $250

BEVERAGE SPONSOR: $500

Limit of 1. Your logo on the lanyard with your company colors. This lanyard is given to all attendees of educational seminars and trade show. For exhibitors only.

NEW THIS YEAR! Get your name out in front of all attendees as they enter and exit the facility for the trade show and education seminars. Ad is 24” x 30” and will be placed on XX exterior doors. For exhibitors only.

PHONE CHARGING STATION SPONSOR: $300

TRADE SHOW FLOOR EDUCATIONAL EDUCATIONAL SEMINAR SPONSOR: SEMINAR SPONSOR: $700-$1000 $350.

Send your targeted advertisement across multiple digital channels to all your customers as they enter the area surrounding the facililty the day of the event. For exhibitors only.

Limit of 1. Your company name and logo on signage at Phone Charging Station located at the Concierge Area near entrance/exit of trade show floor. For exhibitors only.

Get a pop-up banner ad displayed on www.gcnkaa.org for the three weeks leading up to the trade show. This is a one-time pop up for all visitors to the website. For exhibitors only.

Limit of 2. Your opportunity to sponsor and present a 20-minute presentation about your product or service to a limited crowd (up to 40 people) at a mini-seminar on the trade show floor. Includes signage and pre-event marketing. $700 for exhibitors. $1000 for non-exhibitors.

Limit of 3. Forum sponsor will receive logo inclusion on forum invites, signage, and pre-event marketing. Sponsor will also have the opportunity to introduce themselves to attendees as well as introduce the moderator. Primary or associate members. Beverage Sponsors will receive inclusion on promotional pieces and signage at the 2024 trade show. For primary and associate members.

Limit of 2. Sponsor will have opportunity to speak prior to educational seminars and introduce speaker. May also distribute promotional material to seminar attendees. Also includes signage and pre-event marketing.

FOOD SPONSOR: $300

Returning to the 2024 trade show is free food from 4:45 pm to 5:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2024 trade show. For primary and associate members.

LOGO SPONSOR: $300

Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only.

BAG SPONSOR: $500

Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For primary members only.

Yes! I want to be a sponsor for the 2024 GCNKAA Trade Show! Company Name

Contact Name

Address

Please select your type of sponsorship and payment information below VIP

GEO

Bill Me

Credit Card

Card Number

PopUp

Forum

Lanyard

Decal

Beverage

Name on Card

Food

Logo

Bag

Phone

Billing Address

Expiration Date

Security Code

Billing Zip Code

Floor

Seminar

2024 GCNKAA Trade Show

Sharonville Convention Center Wednesday, March 27, 2024 | 4 pm - 6:30 pm Booth Information Size: 8’ x 10’

Loading Dock Area and Sharonville Convention Center Concession Stand

Cost Per Booth

$750 Before September 1; $800 Before February 27 $900 After February 27 VIP Sponsor Only

PRIZE BOOTH 28. 9. 64. 47.

46. 29.

27. 10.

81.

80. 65.

63. 48.

45. 30.

26. 11.

82.

79. 66.

62. 49.

44. 31.

25. 12.

83.

78. 67.

61. 50.

43. 32.

24. 13.

84.

77. 68.

60. 51.

42. 33.

23. 14.

85.

76. 69.

59. 52.

41. 34.

22. 15.

86.

75. 70.

58. 53.

40. 35.

21. 16.

87.

74. 71.

57. 54.

39. 36.

20. 17.

88.

73. 72.

56. 55.

38. 37.

19. 18.

89.

Enter

26. McSwain Carpets 1. altafiber 27. Hays + Sons Complete 2. Snowball Pest Control Restoration 3. ServPro of Boone, Kenton and Campbell Counties 28. National Credit Systems 29. Jetz Service Co. 4. 30. Spectrum 5. 31. HelloSpoke 6. 32. G&G Fitness 7. 33. OdorXit Products 8. 34. Yardi Systems Inc. 9. 35. Surface Experts East 10. Cincinnati 11. 36. ADT Security - Multifamily 12. 37. Scherzinger Pest Control 13. 14. 38. 15. 16. 17. 39. 18. Qwikitt 19. InterSolutions Staffing 40. 20. KeyTrak 21. TNT Services 22. Pure Property Solutions 41. 23. Direct Fitness Solutions 42. 24. Dynegy 25. Lance Roofing

43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53.

Enter

54.

Booth Includes Pipe and Drape 1 - 6’ Table and Skirt 2 - Chairs 1 - Booth Marker Wifi Access You May Order Additional Items Directly Through Our Contacts at Your Cost Carpet - $125* Electric - $79* Additional 6’ Table - $50* Additional Chair - $6* See inside for ordering information. *Deadlines to order do apply. Prices after deadline will increase as noted on individual order forms. Prices subject to change.

71. Rent Manager 72. AmRent 55. 73. 74. 56. BG Multifamily 75. 57. Servpro of NW Cincinnati 76. 58. Houchens Insurance 77. Group 78. 59. The Lake Doctors 79. 60. Carpetland/Carpet One 80. Extermital Pest Control 61. CRG Residential 81. 62. Lakeside Laundry 82. Eqiupment 83. 63. America’s Floor Source 84. 64. Teasdale Fenton Carpet 85. National Heating & Air Cleaning 86. 65. CORT 87. 66. VMintegrated 88. 67. Recreations Outlet 89. 68. TRI-WEH Restoration and . Cleaning 69. 70. Zillow Rentals

GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION CONTRACT AND SPACE RESERVATION FORM WEDNESDAY, MARCH 27, 2024 | 4 pm to 6:30 pm Sharonville Convention Center – Sharonville, Ohio PLEASE PRINT/TYPE BELOW YOUR COMPANY NAME AND ADDRESS CORRESPONDENCE AND MAKE INFORMATION EXACTLY AS IT SHOULD APPEAR ON SIGNAGE CHECKS PAYABLE TO: AND EXHIBITOR LISTINGS Greater Cincinnati Northern Kentucky Company: _______________________________________ Apartment Association 7265 Kenwood Road, Ste. 100 Representative: __________________________________ Cincinnati, OH 45236 Phone: (513) 407-8612 Fax: (513) 407-7868 Address: ________________________________________ E-mail: michele@gcnkaa.org

City: ______________State: ____________Zip: _________

PAYMENT INFORMATION:

• Booths will NOT be held without a full, signed contract. Phone: __________________________________________ • Invoice will be sent upon receipt of contract E-mail: __________________________________________ • Payment is due in full by February 27, 2024

Booth Information

• All booths are 8’ x 10’ • Booths are $750 from July 1, 2023, through August 31, 2023. Price increases to $800 from September 1, 2023, through February 27, 2024 | After February 27, 2024, booths increase to $900 • Premium Booths are $850. See floorplan for premium booths • Specially marked booths are only eligible for purchase with VIP sponsorship ONLY • Booth price includes: Pipes, drapes, one 6’ table with skirt, two chairs, booth marker, wifi access. Electric not included in booth price. You may order electric through Academy Rentals form included in Exhibitor Kit and found online. • Electric is available for $79* per booth through separate order through Sharonville Convention Center *electric is $79 per booth if ordered prior to March 20; after March 20, electric is $150 per booth

• Carpet, additional table and/or chair is available for a separate charge through Academy Rental • Set up is 11 am to 3:30 pm on date of event ONLY! Tear down is from 6:30 pm to 9 pm date of event.

Booth Number Request 1st Choice_____________ 2nd Choice_____________3rd Choice_____________

Payment  Check Enclosed  Invoice Me  Visa/MC/AmEx Name:_____________________________________ Card#__________________________________________ Exp. Date_________ Code ________Zip Code:____________________________________________________ Email Address for Receipt:_____________________________________________________________________ This offer incorporates the terms and conditions on the subsequent attached pages. Exhibitor understands that this application becomes a contract and is binding on both parties on the date last written below when accepted and signed by the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA). All space is selected by the exhibitor on a first-come, first-served basis, and with GCNKAA’s space confirmation. All pre-planning correspondence from GCNKAA will be sent to the person listed above unless noted below. This document contains the entire Agreement between the parties and supersedes any prior agreements. The terms of this document may not be changed except in writing and signed by the parties.

Name: ______________________________________ Title:__________________________________________ Authorized Signature: ________________________________________ Date: __________________________ PRE-PLANNING CONTACT:_____________________________________ Phone: _________________________ EMAIL: ____________________________________________________________________________________ Notice of Video/Audio and Photography : By registering for and/or attending the event, I acknowledge and agree that video, photographs, and or other recording of the event may be taken by the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) or Partners acting on behalf of GCNKAA, and these photographs, videos or other recordings of my image, likeness and/or voice may be used by GCNKAA in any media now or later invented for any purpose related to the GCNKAA mission including educational, promotional, and awareness related use without compensation. By registering for and/or attending the event I give to GCNKAA unlimited permission to use my name, likeness, image, statements and other information I may give to GCNKAA, whether through registration, at the event, or otherwise, that may be necessary for GCNKAA to make use of its rights in the photographs, video, and other recordings. This authorization is continuous and may only be withdrawn by specific rescission of this authorization. Most event facilities hold a liquor license that does not allow for outside alcohol to be brought into the facility or onto the grounds of the event venue. Outside alcohol brought in by members, guests, and event attendees is a direct violation of State liquor law and is cause for immediate expulsion from the event with no refund and could jeopardize your association membership as it would be a violation of the ethics clause.

FOR OFFICE USE ONLY:

Booth Number(s): _______ Accepted By:_________ Date:________________ Floorplan:__________ Website:_______ Amount Due:____________ Amount Paid: ________ Check #/CC App: ______ Confirmation: _______

GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION EXHIBIT RULES & REGULATIONS 1. AGREEMENT By signing the Exhibit Space Application and Contract, the Exhibitor agrees to abide by these Rules and Regulations and all amendments thereto and the decisions of Show Management. For purposes of this Agreement, the terms “GCNKAA” shall mean the Greater Cincinnati Northern Kentucky Apartment Association, “exhibit hall” shall mean the Sharonville Convention Center, and “Exhibitor” shall mean any company, firm or person who has applied for or been allocated any space at the Exhibit Hall. 2. UNDESIRABLE ACTIVITIES The Exhibitor agrees that his exhibit shall be admitted into the Show and shall remain solely on strict compliance with all the rules herein described. GCNKAA reserves the right to reject, eject or prohibit any exhibit in whole or in part, or any Exhibitor with or without giving cause. GCNKAA’s liability for rejection without giving cause shall be limited to a refund to the Exhibitor of the amount of rental unearned at the time of ejection. However, if an exhibit or Exhibitor is ejected for violation of these rules or any other stated reason (with cause), no return of rental shall be made. Exhibitor shall not exhibit any merchandise other than that specified in the application. 3. BOOTH ASSIGNMENTS Booth selection by Exhibitor is available on a first-come, first serve basis and there is no first right of refusal. GCNKAA’s confirmation of requested booth space is final and shall constitute an acceptance of the Exhibitor’s offer to occupy space. Confirmation will be made only after receipt of the Exhibitor Agreement and the appropriate booth fees. After confirmation, space location may not be changed, transferred, or canceled except upon written request and with the subsequent written approval of GCNKAA. Not withstanding the above, GCNKAA reserves the right to change location assignments at any time, as it may, in its sole discretion, deem necessary. 4. SPACE RENTAL Exhibitor fee includes a 8’x 10’ exhibit space, materials to define exhibit space (pipe & drape), a two-line sign showing Exhibitor’s company name and booth number, one 6’ table with skirting, two chairs and wifi access. No signs or advertising devices shall be displayed outside the exhibit space other than those furnished by GCNKAA. Booth displays not to exceed nine (9) feet in height across the back. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. Electric, carpet, additional table and chairs, and landlines are available at Exhibitor cost through separate contracted vendor. 5. USE OF DISPLAY SPACE A. Restrictions on Space Rental: Exhibitor may not sub-let, sub-divide or assign his space nor any part thereof, nor purchase multiple booths for the purpose of subletting or assigning to third parties, nor permit in his booth non-exhibiting companies’ representatives without the express written permission of GCNKAA. Only companies or individuals that have contracted directly with GCNKAA shall be allowed on the show floor as an Exhibitor. Failure to comply with this provision shall be sufficient cause for GCNKAA to require the immediate removal of the exhibit and/or the offending Exhibitor at the expense of the Exhibitor. Failure to comply may also result in forfeiture of all further rights to exhibit at future shows sponsored by GCNKAA together with all fees paid. GCNKAA may lease any space so forfeited to another Exhibitor and retain all revenues collected. B. Exhibitor shall design and maintain the general theme and tenor of show. 6. INSTALLATION AND REMOVAL GCNKAA reserves the right to fix the time for the installation of the booth prior to the show opening and for its removal after the conclusion of the show. Installation of all exhibits must be fully completed at least 30 minutes prior to the opening of the Show. Failure to adhere to this requirement could restrict Exhibitor’s entry into any future shows produced by GCNKAA. Any space not claimed by 3:30 p.m. on Wednesday, March 27, 2024, may be resold or reassigned without refund. All exhibits and booth materials must be removed by 9 p.m. on Wednesday, March 27, 2024. 7. EARLY REMOVAL OF EXHIBITS NOT ALLOWED No exhibit shall be packed, removed or dismantled prior to the closing of the Show without written permission from GCNKAA. If the Exhibitor acts in breach of this provision, it shall pay as compensation for the distraction to the Exhibition’s appearance, an amount equal to one-half of the total space charge for the Exhibitor’s allocated area, in addition to all sums otherwise due under this Agreement. 8. EXHIBITOR APPOINTED CONTRACTORS (EAC) Any exhibitor using an EAC agrees to notify GCNKAA of such appointment and agrees to indemnify and hold harmless GCNKAA, the exhibit facility, and their respective officers, directors, staffs, employees, and agents and all official contractors from any and all liability or losses for any act, complaint, damage, or loss to any other Exhibitor, the exhibit hall, the property of any contractor or any consequential damages arising out of any such act of loss from the time the independent EAC first arrives at the hall until the final move-out is complete. The Exhibitor further agrees that GCNKAA may prohibit the EAC from working in the hall if the EAC does not fully comply with all rules and regulations set forth for them at this event. Any Exhibitor using an EAC agrees to advise its EAC of all rules and regulations. 9. PROHIBITED ACTIVITIES A. All demonstrations, sales activities, and distribution of circulars and promotional material must be confined to limits of the Exhibitor’s booth. B. Exchange of money or consummating the sales of goods or services on the exhibit floor is prohibited. Orders may be taken for future delivery only. C. Exhibits which include the operation of musical instruments, radios, sound motion picture equipment, public address systems, or any noise-making machines must be operated so that the noise resulting from there will not annoy or disturb adjacent Exhibitors or their patrons. Exhibitor represents and warrants

that no musical work protected by copyright will be staged, produced or, otherwise, performed via either “live” or “mechanical” means, or by or on behalf of Exhibitor, unless Exhibitor has previously obtained written permission from the copyright owner’s designee (e.g., ASCAP, BMI, or SESAC) for such use. D. Exhibitors are prohibited from displaying any devises or objects in the booth that exceed the height of the back wall (9 ft.) without prior written approval from GCNKAA and the exhibit hall. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. E. The use of inflatables (or ‘bounce houses’) is restricted without approval from GCNKAA, Sharonville Convention Center, and/or neighboring exhibitors. F. Exhibitors are not allowed to conduct any activities that could be considered an illegal lottery under Ohio law. G. Electrical equipment that is not UL approved may not be used in the exhibit hall. No wiring, installation or spotlights or other electrical work shall be done except by the electrical contractor authorized by GCNKAA or exhibit hall. H. Approval for distribution of food items must be obtained by the Sharonville Convention Center prior to the event. I. Sharonville Convention Center prohibits the use of glitter, confetti guns, fireworks and helium balloons inside their facility. J. Live animals (except service animals) and firearms are prohibited inside SCC. 10. CANCELLATION BY EXHIBITOR The Exhibitor specifically recognizes and acknowledges that GCNKAA will sustain losses if the Exhibitor cancels its exhibit space after it has been assigned and confirmed by the GCNKAA. Due to the difficulty of determining said losses, the Exhibitor agrees to pay the following amounts as liquidated damages, and not as a penalty, all cancellations must be received in writing. Booth cancellations received after September 1, 2023, and prior to February 27, 2024, will be issued a refund minus a $100 administrative fee. Booth cancellations after February 27, 2024, will forfeit all booth fees and will be responsible for full booth payment. Upon cancellation by the Exhibitor, GCNKAA has the right to resell the space and retain all revenue collected. 11. CANCELLATION OR POSTPONEMENT OF SHOW In the event that any unforeseen occurrence shall render the fulfillment of this Agreement impossible by GCNKAA, the parties shall mutually amend or terminate the agreement at GCNKAA’s option. The Exhibitor hereby waives any claim against GCNKAA for damages or compensation. GCNKAA may return a portion of the amount paid for space after deduction of any amounts necessary to cover expenses incurred in connection with the show. Such expenses include, but are not limited to all expenses incurred by GCNKAA as a result of contracts with third parties for services or products incidental to the show, and all overhead expenses attributable to the production of the show. No monies will be returned should the dates or location of the show be changed by GCNKAA, but Exhibitor will be assigned space that the Exhibitor agrees to use under these same rules and regulations. GCNKAA shall not be liable in the event the show is interrupted, canceled, moved or dates changed except as provided herein. 12. ERRORS AND OMISSIONS GCNKAA assumes no responsibility or liability for any of the services performed or materials delivered by official show contractors or other suppliers to the show, their personnel, or their agents. 13. LIABILITY AND INSURANCE A. All property of the Exhibitor remains under its custody and control in transit to and from exhibit facility, during installation and removal, and while it is within the confines of the exhibit facility. Neither GCNKAA, the service contractors, the management of the Sharonville Convention Center nor any of the officers, staff members, or directors of any of the same are responsible for the safety of the property of Exhibitors from theft, damage by fire, accident, vandalism or other causes. The Exhibitor expressly waives and releases any claim or demand he may have against any of them by reason of any damage to or loss of any property of the Exhibitor. B. Exhibitor understands that neither GCNKAA nor any sponsor carries business interruption and property damage insurance coverage for loss or damage of Exhibitor’s property. The Exhibitor agrees to obtain adequate insurance during the dates of the trade show, including move-in and move-out days, and shall be prepared to furnish a certificate of insurance to GCNKAA. 15. ENFORCEMENT OF REGULATIONS GCNKAA has full power to interpret and enforce all regulations of the show and the power to make amendments and/or further regulations, orally or in writing, that are considered necessary for the proper conduct of the show. Such decisions shall be binding on Exhibitors. All Exhibitors agree to be bound by terms of GCNKAA’s agreement with the facility in which the show is held. 16. CONFLICTING MEETING AND SOCIAL EVENTS In the interest of the entire Show, the Exhibitor agrees not to extend invitations, call meetings, or otherwise encourage absence of members, Exhibitors, or invited guests from the educational sessions or exhibit hall during the official hours of the sessions or show. Hospitality suites may not be reserved without prior approval of Show Management. 17. WAIVER Waiver by either party of any term or condition or breach shall not constitute a waiver of any other term or condition or breach of this agreement. The rights of GCNKAA shall not be deemed waived as specifically stated in writing and signed by an authorized representative of GCNKAA. 18. SEVERABILITY In the event any provision of this Agreement is held invalid or unenforceable then neither the remaining provisions of this Agreement nor other applications of the provisions involved shall be affected thereby.

ph: 513-326-6466 | fax: 513-772-5745 | sccinfo@cityofsharonville.com 11355 Chester Road | Sharonville, OH 45246-4002 www.sharonvilleconventioncenter.com

Service Order Form

Please fill in and return form via fax, email or mail

Event Information Full Name of Event

Event Date(s)

Firm Name

Phone #

Address

Booth # Fax#

City

State

Zip

Email Address Authorized By (Print)

Signature

Date

Electric Connections Rates quoted for electrical connections cover only the bringing of service to the booth in the most convenient manner and do not include any special wiring. All wiring and electrical work on exhibitor’s display will be charged on a time and material basis. All equipment must be properly tagged and wired with complete information as to type of current, voltage, phase cycle, horsepower, etc. It is the exhibitor’s responsibility to avoid overloading circuits. All connections will conform to the National Electrical Code, City Code and Building Regulations. Electrical power for lights and displays will be turned on one hour prior to show opening and turned off at show closing. If power is required before or after these times, special arrangements must be made with the SCC Maintenance Engineer.

*All requests received less than 7 days prior to show move in will be charged at floor order rates*

Electrical Connections (Lights, VCR, Etc.) 120 Volt, Single Phase, 60 Hz Ac (Labor Included) Quantity

Advance Order

Floor Order

Outlets to 1000 watts (10 amp) (1 plug-in)

$79

$150

Outlets to 2000 watts (20 amp) (2 plug-ins)

$99

$200

Requirements

List Equipment – Lights, CPU, VCR’s, Etc. – 120v.

Total

Motor & Special Electrical Service Connections Indicate Voltage Required for All Electrical Service Quantity

Requirements

Nameplate Information

Amps

Watts Per Leg

208v 1ph

3500

$125

$250

100

11000

$190

$380

3500

$150

$300

7000

$225

$450

100

11000

$285

$570

13000

$285

$570

Extension Cord (Rental Only)

$25

$50

Power Strip (Rental Only)

$25

$50

460v 3ph

Amps

Phase

Floor Order

Voltage

208v 3ph

Voltage

Advance Order

Overnight Add 50%

Neutral

(All prices include labor rates. Standard labor will be charged for cord cap changes.)

Electric Connections Total $

Labor Rates Labor will be charged in 1-hour increments. (Minimun charge– 1 hour) Description

Laborer

Electrician Maint Engineer

Regular Hours

$25 per hour

$50 per hour

Holidays

$50 per hour

$75 per hour

Booth Vacuuming

$25 per day

Banner Hanging

$35 per hour (Advanced payment required for all services.)

Labor Total $

Total

Telephone Service Request must be received at least one week prior to event.

Hard Wired Internet Connection: Dedicated Telephone Line Installation: Private Hard Wired SSID/Network:

$125 per line $125 Charge for Outside Line $250 *Requires advance notice of 5 business days

Number of Lines Requested

To Be Used As:

Modem

Direct Call Line

Booth or Room Number

Phone Connections Total $

Compressed Air (Portable Compressor Available On West Wall Only) 90-100 lbs. PSI (Prices Based On 1/4” Line) Request must be received at least one week prior to event. NOTE: If pressure is critical, exhibitor should contact the Sharonville Convention Center Maintenance Engineer.

Quantity

Description

Advance Order

Floor Order

Service Charge for 1st connection

$100

$200

Each additional connection

$100

$200

24 Hour Service Required?

Total

Yes (If yes, add 50% to Compressed Air Total) Compressed Air Connections Total $

Water and Drainage (Available on West and North Wall Only) NOTE: Pressure may vary. No guarantee can be made of minimum and maximum pressures. If pressure is critical, exhibitor should contact Sharonville Convention Center Maintenance Engineer.

Water (Cold) Minimum pressure, 45 PSI; maximum pressure, 60 PSI (Prices based on 1/4” to 1/2” line) Quantity

Description

Advance Order

Floor Order

Service Charge for 1st connection (Drain Not Included)

$105

$210

Each additional connection

$105

$210

Description

Advance Order

Floor Order

Service Charge for 1st connection

$85

$170

Each additional connection

$85

$170

Total

Size of Water Line Required:

Drainage 3/4” Drain Line Available Quantity

Total

One-Time Water Fill, Including Drain Quantity

Description

Advance Order

Floor Order

Service Charge for one-time fill and drain (up to 500 gallons maximum)

$100

$200

Each additional 500 gallons

$100

$200

Total

Water and Drainage Connections Total $

Payment Information Order form and advanced payment must be received 7 days prior to show move-in to qualify for advanced order rates. For floor orders – payment in full must be made prior to services being rendered. Payment accepted in the form of check, money order or credit card.

SERVICE ORDER CHARGES DETAIL: Electric

Labor

Telephone

Compressed Air

Water/Drainage

Total

Please Check One:

Check/Money Order Enclosed Charge Total Amount to Credit Card

Credit Card Information:

Master Card

Visa

American Express

Discover

Card Number Exp. Date Cardholder’s Name Cardholder’s Signature

Security Code

ADDITIONAL EQUIPMENT ORDER FORM

ACADEMY EXPO, 116 MARION ROAD, CINCINNATI, OH 45215 P: (513) 772-1898 | F: (513) 322-4473 Greater Cincinnati Northern Kentucky Apartment Association Trade Show March 27, 2024, at the Sharonville Convention Center 1.

Complete form below and fax to (513) 322-4473 or email to Cindy at critchie@academyexpo.com by the DEADLINE for discounted prices. Academy will email or fax a contract and charge slip to confirm receipt of your order. After the deadline, the higher standard prices apply and the equipment is limited as indicated below.

PRE-SHOW DISCOUNT DEADLINE: ORDER BY MONDAY, MARCH 18, 2024

Your Pipe & Drape booth includes one (1) 6 ft. covered and skirted table, two (2) chairs and a booth ID sign. Use this form to order additional equipment.

Complete the following area if you want to rent any ADDITIONAL equipment:

Discounted PRICES

EQUIPMENT

8’ x 30” Table, covered & skirted (show colors) 6’ x 30” Table, covered & skirted (show colors) 6’ TALL Table (40”) cover/skirt (show colors) 8’ TALL Table (40”) cover/skirt (show colors) 30” Round Standard Table with White Linen 30” Round TALL Table with White Linen Any size, plain table (Indicate size: Folding Chair, black Deluxe Convention Chair Padded, Burgundy 6’ x 18” Table, covered & skirted (show colors) 4’ x 24” Table, covered & skirted (show colors) Carpet, per Single booth space-(show colors) Carpet Padding, per Single booth space

)

QTY

$ TOTAL

After Deadline PRICES

$70.00 X $60.00 X $75.00 X $80.00 X $55.00 X $60.00 X $35.00 X $ 7.00 X $14.00 X $55.00 X $50.00 X $125.00 X $50.00 X

$140.00 $120.00 $150.00 $160.00 N/A N/A $70.00 $14.00 N/A N/A N/A $250.00 $100.00

(Show color skirting is black, with a white table cover. Show color carpet is black) 4.

Complete payment information: credit card only. All credit cards accepted: Name on Card Credit Card Type Card# Card Expiration Date Card Billing Address, State & Zip

CVV#

Subtotal $ Tax (7.8%) $ 3% CC Fee $ Total Due $

Complete information, sign & fax this form: Your Company Name Address City/State/Zip Phone # Fax # Contact Person Email YOUR BOOTH #

Signature

Date

MATERIAL HANDLING/ DRAYAGE INSTRUCTIONS & CHECKLIST 1. You are responsible for contacting a carrier and scheduling your shipment to us. Shipments are NOT accepted at the show site, unless pre-scheduled with Academy. Drayage charges apply. 2. Clearly address each container to: Academy Expo

Greater Cinti & NKY Apartment Assn. “Company Name & Booth Number” 116 Marion Road, Cincinnati, OH 45215 Phone (513) 772-1898 Fax (513) 322-4473

3. Payment must be made by credit card. All credit cards accepted. 4. Total number of containers (#): 5. Rates:

$ 1.25 per pound (Minimum payment required $40.00 for 1-25 lbs.) Total weight of packages shipped to Academy (lbs) : Total amount due ($):

6. Your Contact Information Your Company Name: Company Address: Company City/ State/ Zipcode: Phone Number: E-MAIL: Fax Number: Contact Person: Your Booth#: 7. DEADLINE:

All material must arrive on or before Monday, March 18, 2024 Shipments received after the deadline will incur a $125.00 late fee.

8. Academy will store and deliver your container(s) to your booth at the meeting site. We are not responsible for any unpacking, repackaging, setup or breakdown of materials. 9. ***Affix your carriers PREPAID shipping return labels & our “Return Drayage Form” to your returning packages, then CALL your carrier to schedule a pickup from our warehouse on either Friday, March 29 or Monday, April 1, 2024. 10. Fax this completed, signed form to (513) 322-4473 with your credit card information: CREDIT CARD TYPE CREDIT CARD EXP DATE CREDIT CARD# NAME as it appears ON CARD CVV# BILLING ADDRESS BILLING STATE/ ZIP Person responsible for this information and its execution: Name

Title

Date

Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com

RETURN DRAYAGE FORM MY COMPANY NAME: MY BOOTH#: MY RETURN PACKAGES ARE SHIPPING TO: COMPANY: ATTN: ADDRESS: CITY STATE ZIP: # of boxes returned Approximate total weight. Name of Carrier PLEASE attach your completed, pre-paid shipping labels to each of the packages you are returning, with this form and call your carrier to schedule pickup from Academy Expo.

**** Please be sure to complete this form and attach it, with your pre-paid shipping labels, to your boxes to ensure a prompt return. Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com Academy Expo, 116 Marion Road, Cincinnati, OH 45215 PH# (513) 772-1898, FAX# (513) 322-4473

A STEP-BY-STEP GUIDE TO RESERVING YOUR GCNKAA TRADE SHOW BOOTH AND GETTING THE BEST RETURN ON YOUR INVESTMENT STEP 1:

STEP 2:

Reserve your booth and submit your complete booth contract to the Greater Cincinnati Northern Kentucky Apartment Association. You can fax this information to 513 407-7868 or email directly to michele@gcnkaa.org. Upon receipt at the GCNKAA offices, a confirmation email will be sent to the trade show representative listed upon contract. Booth price of $800 includes one table, two chairs, pipe and drapes and booth sign ONLY. The price will increase to $900 per booth after February 27, 2024.

Order electric and other services from Sharonville Convention Center. Upon receiving your booth confirmation email from the GCNKAA, contact the Sharonville Convention Center at 513-326-6466 or use the Service Order Form found inside this booklet to order your electric and/or other additional hook-ups for your booth. This must be ordered and paid for separately through Sharonville Convention Center. Please note their pricing deadlines. GCNKAA does not supply electric and is not responsible for your ordering and payment.

STEP 3:

STEP 4:

Order additonal tables, chairs and carpet for your booth. Sharonville Convention Center is not carpeted and the exhibit hall has a concrete floor. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. This must be ordered and paid for separately through Academy Rentals. Please note their pricing deadlines. GCNKAA does not supply additional tables, chairs or carpeting and is not responsible for your ordering and payment.

Do you have to ship your booth to the GCNKAA trade show? Sharonville Convention Center does not accept any shipments, however, shipments can be sent to Academy Rentals. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. Fees do apply and this must be paid for separately through Academy Rentals. Please note their pricing deadlines. A Return Drayage Form can also be found inside this kit. GCNKAA is not responsible for your ordering, payment or any materials shipped.

For More Information:

GCNKAA | 7265 Kenwood Road, Ste. 100 | Cincinnati, OH 45236 P: 513 407-8612 | www.gcnkaa.org

Engage with an expert at:

Q.com/connectedcommunities

8 APARTMENT ADVANTAGE 53

Government & Housing Legalities

This heading deals with housing & legal issues within the Governmental structure.

KENTUCKY APARTMENT OWNERS/MANAGERS MUST PAY EV TAX BEGINNING JAN. 1 By Pat Crowley, Vice President of Governmental Affairs Owners and managers of Kentucky apartments are receiving notices that they must pay an electric vehicle (EV) excise tax beginning January 1, 2024. Legislation enacted in 2022 by the Kentucky General Assembly established a new excise tax of three cents per kilowatt hour on EV power. The tax must be paid by the EV power dealer, which the Kentucky Department of Revenue defines Pat Crowley as the business or person that owns or leases an EV charging station. According to the department, an EV tax return and payment are due on or before the 25th of the month following the month in which was distributed. The first monthly reporting period is January 2024; and the payment is due by February 26. All excise tax monthly returns must be filed and paid electronically. The Department of Revenue is developing an online portal for businesses - including apartment owners - to file and pay electronically. A user guide and links for the portal will be published by the middle of December on the department’s webpage at https://revenue.ky.gov/business/pages/electric-vehicle-powerexcise-tax.aspx. The department will begin accepting registration applications on December 15. CINCINNATI LANDLORDS MUST MAINTAIN APARTMENT TEMPERATURE AT 70 DEGREES OR FACE FINES The Cincinnati Health Department is reminding landlords that they can be fined each day for failing to provide a minimum temperature of 70 degrees inside apartment units once outside temperatures fall below 60 degrees for 24 consecutive hours. According to the health department, landlords can face fines

of up to $300 for the first day and $750 for each additional day they do not supply “adequate heat.” Landlords can also face criminal charges for not complying with the board’s temperatures requirements. “The reason for the lack of heat does not matter,” said the health department’s Antonio Young told WCPO. “Landlords must follow the law and apartments must be adequately heated.” If the heat is out because of a large repair, like a furnace or boiler replacement, landlords can provide temporary heating options by giving tenants space heaters that can provide them with at least 70 degrees of heat within the living space. If space heaters are not available, landlords can provide temporary housing like a short-term hotel stay instead. WHAT IS NAAPAC? If you are in housing, you are in politics. From fair housing to flood insurance, energy to the environment, the 535 members of the US Senate and House of Representatives play a huge role in shaping the policy and economic climate for the apartment housing industry. It takes not only the collective power of the NAA, but also the work of individuals at the grassroots level to make sure we, as an industry, are at the table and not “on the menu” when important policy decisions are made. NAAPAC is the bi-partisan political action committee that supports Congressional candidates who represent good government and understand the needs and concerns of the apartment housing industry. Any funds collected are disbursed directly to the campaign of a candidate or incumbent member of Congress. This “hard money” donation is heavily regulated and monitored by the Federal Election Commission (FEC). Donate here.

Make Your Voice Heard DONATE TO NAAPAC Click here!

(Make sure you include GCNKAA as your affiliate)

OCTOBER 2023 8

The Apartment Association Outreach, Inc. LETTER FROM THE PRESIDENT By Megan Lawhon, PLK Communities, Outreach President

What a gift this year has been for the Apartment Association Outreach (AAO), being able to support and help those in need and carry forth our mission and purpose. It has been a privilege to serve as Board President of AAO for 2023 and to work alongside my fellow board members in service. First and foremost, we have some wonderful accomplishments to recognize that AAO has provided throughout 2023. We have provided $107,500 to our Rent Assistance Megan Lawhon partners, which greatly impacts those in need and helps maintain a roof over their heads during challenging times. In addition, we have provided $80,000 to our Food Pantry partners, which is paramount to help provide for the increased demand that our Food Pantries are experiencing, with limited supplies to support those in underserved and underrepresented areas. We have our two final payments being released in December to support Rent Assistance and Food Pantries, which will increase our overall contributions to $129,000 and $95,000 respectively. In addition, we provided $14,289 in backpacks and school sup-

A 501(c)(3) Charitable Organization

plies this August; as well as hosted Senior events throughout the year. What a beautiful opportunity to give back to children and our elderly community. As we move into the holiday season and end of year, I encourage all of you to support and attend our Holiday Cheers event on Thursday, December 7! This is such a vital evening to continue the support AAO provides for Rent Assistance, food pantry partners, seniors, backpack supplies and more! It is such a joyous night, full of holiday cheer, live auction, holiday décor, wonderful food, and a beautiful venue for us all to celebrate! Please join our AAO Board, friends, and industry colleagues at The Savannah Center in West Chester on Thursday, December 7! I am confident you will have an amazing time! I am proud of the service that ALL the Board members and staff provide, as well as their continued support in utilizing our funds to help those in need. We would like to thank our entire membership, as well as our Champions for Outreach sponsors, and Night Out for Outreach sponsors for your continued financial support of our efforts to help those in our community who deserve our assistance. It has been an honor and a privilege serving AAO and our board for the past two years.

gcnkaa1 @gcnkaa gcnkaa gcnkaa

snap or screenshot to add

Get Social With GCNKAA! Stay active and current on all GCNKAA events Don’t miss a minute of activity at the Greater Cincinnati Northern Kentucky Apartment Association! Like us on Facebook and Instagram, follow us on Twitter or visit our website at www.gcnkaa.org for all the latest updates on events, education or legislative efforts. And remember to use our hashtags:

#GCNKAA

#GCNKAAeducation

#GCNKAAN NextGen.

8 APARTMENT ADVANTAGE 55

Platinum Sponsor ($20,000)

SEGER FAMILY FOUNDATION

Gold Sponsor ($10,000)

Midwest Multifamily Capital Markets

MARCH FAMILY Silver Sponsor ($5,000)

THE McLEAN

FAMILY

To become a Champion For Outreach, please contact Rebecca McLean, Megan Lawhon, Jeff March. Rebecca@gcnkaa.org - megan@plkcommunities.com - jmarch@brgapartments.com

DECEMBER 2023 8

Trend Setting

This heading contains information on Management & Leasing.

EVERY DOLLAR COUNTS By Andrew Ruhland, LinnellTaylor Marketing

From expense uncertainty to having limited resources, operators have multiple variables to consider when constructing a budget for the fiscal year. One of the most important responsibilities in property management is establishing a budget for the coming year. However, for key decision-makers, it is also one of the most difficult. According to NAA/IREM data, taxes and insurance account for 32% of most budgets, followed by 26% reserved for administration and payroll expenses. With only 42% available for things like maintenance repairs and utilities, as well as unknown expenses, operators have to get thrifty. Industry professionals gathered for the 2023 Apartmentalize session “Every Dollar Counts” to discuss how technology has pushed the evolution of budgeting, forecasting and reporting processes for modern operators. There are plenty of pain points associated with outdated budgeting practices, including a lack of transparency and the inability

to adapt to changing market conditions. And without proper visibility and input based on data-driven insights, budgeting season can become a constant nightmare. “Budgeting has become a year-round activity in one form or another, and as a result, we had to find a way to better manage our time,” says Tim Kramer, Vice President and Director of Operations for Draper and Kramer. “To me, that’s the value of a software-based tool that can consolidate budgeting tasks – we save more time, as well as gain the capability to adapt.” Adaptation is crucial to any budget, especially in a volatile economy where conditions change from market to market or even neighborhood to neighborhood. “Everybody has a different expectation of what our budgeting number should be,” says Anne Hollander, Chief Executive Officer of Lobby CRE. “A big pain point is the lack of visibility of market conditions in real-time. Opposed to an Excel spreadsheet, software-based tools provide us the ability to understand market conditions and adapt as needed.” To execute a successful budgeting strategy and have a competitive edge, it is important to have the right tools at your disposal. Choosing the right software for your organization, whether it’s a single-stack or best-of-breed solution, is paramount to meeting owner demands and creating a realistic budget. Single-stack

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software providers offer a platform with all features and functionality integrated into a single system, while best-ofbreed software typically provides an open API for seamless integration with other tools. “After you figure out which software works best for your organization, single-stack or best-of-breed, it is important to develop a relationship with your primary software provider,” Kramer says. “Have the discussions and ask the hard questions, like where has this failed before and is this in full release or just beta testing. Also, confer with your peers and ask about their experiences with the software you’re looking into.” Software-based tools simplify collaboration and communication throughout the budgeting process. By utilizing technology, operators can work from a centralized cloudbased system, reducing friction between colleagues. Budgeting is indeed a sophisticated task that takes a tremendous amount of time and dedication. But with the right software and understanding of the data laid out in easy-todefine formulas, operators can set realistic expectations that not only make their lives easier but appease owners and investors. Andrew Ruhland is an Account Executive and Content Writer for LinnellTaylor Marketing.

RECRUITING AND RETENTION IN AFFORDABLE HOUSING Reprinted Courtesy of NAA

The tides of the talent pool for affordable housing are changing. Onsite associates are working with less, but expected to do more, and keeping teams motivated has never been more pivotal to community success than it is today. Panelists of a 2023 Apartmentalize session about recruiting and retention in affordable housing discussed effective strategies for affordable housing communities and identified opportunities operators can seize to build and develop long-term teams – even during tough economic times. Recruiting and retaining the right associates is vital to fostering successful and thriving communities. Some of the initial tactics that companies can leverage to make a big difference in both recruitment and retention efforts include refining the company message, creating a marketing package, embracing technology and developing comprehensive training programs. When it comes to effective recruiting, time is of the essence. Every moment counts and can make or break an application. Employers must be smarter and more efficient about the recruiting process to attract the best candidates. “Companies have to keep candidates moving. If a candidate con-

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tacts us, we need to respond to them within 24 hours and interview them that week because they will otherwise find something else,” says Kimberly Hurd, Executive Vice President, Property Management at KCG Companies. “It’s important to have an applicant tracking system in place to see how long applications have been sitting. If applications are not monitored, employers ultimately won’t be able to measure recruitment and know how effective it is if it’s not being tracked.” Employers also need to think outside the box of where they attract their talent. The answer is not always online. For example, panelists suggested developing referral programs to recruit residents, family members and friends. “We can’t sit in our offices and search for candidates any longer. We need to be out there recruiting and networking,” says Tami Fossum, Executive Director of Operations at Legacy Residential. “Use your circle of influence to recruit talent. There are so many skills to this job, but who understands residents better than an actual resident? We should be training our residents to work in property management. They know what it’s like.” Leadership and management also have a notable impact on associate retention, and positive influence from both is central to keeping talent on board long term. A key message that should be conveyed to teams is that they’re part of something bigger.

“Companies need to have something that people want, and a big piece of that is the opportunities that associates will have,” Fossum says. “We already are serving the community and doing good work, but we don’t talk about it as much as we should. We don’t remind teams enough that they are part of something bigger.” Getting team buy-in and keeping associates motivated is the next piece of effective retention. Training and written standards are key to career development, along with fair wage transparency. Panelists discussed how crucial it is to be proactive on fair wage analysis and provide the documentation and data to support it. After all, there will always be another company willing to pay more. “It’s important to explain the ‘whys’ to teams – it’s not just because,” Hurd says. Other benefits to consider for retention tactics include providing associates with volunteer hours, paying for their tuition and providing a variety of training opportunities. Something as simple as email recognition from the company owner can also boost associate morale, make them feel valued and foster an environment that supports employee satisfaction and growth. Recognizing the value of associates’ contributions can significantly enhance retention rates and contribute to a high-caliber company culture.

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CAN BIG DATA PROTECT AGAINST LOSS? By Andrew Ruhland, LinnellTaylor Marketing

Shifting rental market conditions and rising inflation prompted operators to re-evaluate the definition of property performance and shift their focus to risk mitigation and bad debt management. During an Apartmentalize 2023 session, industry leaders discussed solutions to power property performance despite unreliable rent growth. The session focused on harnessing and leveraging data throughout the lease life cycle for increased revenue capture. “Market conditions shift, and as we approach this inflationdriven recession, it’s really time to re-evaluate what we’re doing and how we’re measuring property performance,” said session moderator Kevin Huss, LeaseLock Vice President of Enterprise Sales. Apartment managers are streamlining operations to establish more efficient assets. By capturing clean data, operators can create powerful information that dictates potential opportunities to increase revenue capture and reduce revenue loss. “Whether it’s preventing people who won’t pay through the screening process or calculating how much your balance left owing is going to be from a traditional security deposit type of solution, there’s better ways to manage [resident] risk with big data,” said Jeremy Thomason, Executive Vice President of Asset Management and Investor Relations for CAF Companies. “We

need to be constantly looking at ways that problems are solved to make sure we have the best solution in place. Sometimes that starts with knowing there are other opportunities or solutions out there.” Portfolio-wide data can be used to facilitate simple, homogenous product rollouts, although property-level customization has its advantages, according to panelist Johnny De La Espriella, Senior Vice President of Operations at RKW Residential. He said RKW is also using customized lease insurance in lieu of traditional security deposits for enhanced asset protection. “Traditional security deposits of $500 or $700 don’t capture even a small percentage of what that total balance could be,” he said. “Having a partner and a solution that can help us capture more of that bad debt at move-out is crucial.” Panelist Kevin Hott, Director of Information Systems and Technology at E&S Ring, said his communities are retaining more revenue as a result of its security deposit replacement platform. “A deposit doesn’t really cover a lot of lost revenues. It may cover damage,” Hott said. “With these new processes and new programs, we’re able to recover not only damage but we’re also able to recover lost rents. That’s been a huge lifesaver for us.” Doug Pike is a Content Manager for LinnellTaylor Marketing.

CALL 513-407-8612 OR EMAIL INFO@GCNKAA.ORG FOR MORE INFORMATION

DECEMBER 2023 8

Get Involved. THE

Becoming a member of the Greater Cincinnati Northern Kentucky Apartment Association is just the first step toward success in the multifamily housing industry. Move your business forward by getting involved.....

5 KEYS TO SUCCESS:

Join A Committee GCNKAA runs with the help of several committees. The

easiest way to learn the ropes is to join a committee and attend the monthly meetings. Meeting others with similar interests is the first step to networking and meeting new contacts.

Attend Our Events GCNKAA hosts several events throughout the year

starting with the Officers Installation Dinner in January and concluding with our Annual Holiday Cheers Party and Charity Benefit in December. Be sure not to miss the trade show in March or the golf outing in June!

Sponsor Programs The success of the programs GCNKAA offers is contingent

on our sponsors. We offer sponsorships for all our events ranging from $100 to $5000. This is a quick, easy and inexpensive way to get your company name in front of 1000s of potential customers.

Advertise If getting involved in a committee or sponsoring an event

is more than you can currently handle, GCNKAA also offers advertising opportunities in our annual membership directory and monthly digital newsletter.

Take A Class

TEAMING WITH GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION PRODUCES GREATER RESULTS.

We are here to help you grow in the multifamily housing industry. With a staff with over 50 years combined experience in our industry, ask us how we can help you!

Whether you are a leasing agent, maintenance

technician, owner or associate member, we have a class for you. To see the complete list of courses available this year, visit www.gcnkaa.org.

8 APARTMENT ADVANTAGE 61