January 2023 Apartment Advantage Newsletter

PLANAHEADFOR2023 STATEOFTHEINDUSTRYON FEBRUARY21

The Greater Cincinnati Northern Kentucky Apartment Association invites you to join us for the 2023 Officers Installation Dinner hosted at the Summit Hotel, 5345 Medpace Way, in Cincinnati, Ohio, on Tuesday, January 10, beginning at 5:30 pm. This dinner honors the leadership of the past, present and future and culminates with the installation of our officers for the upcoming year. Being installed as president this year is Tonya Petersen with MV Property Management. Also being installed are the Board of Directors, Associate Council, Ohio Apartment Association Trustees and the Apartment Association Outreach Board.

Host of ceremony is Ronda Puryear, 2023 Chairman of the Board for the National Apartment Association. Ms. Puryear has nearly 30 years of real estate experience in property management, marketing and development, and as President of Residential Management for Management Services Corporation in Charlottesville, she oversees the operation of more than 4,000 rental housing units throughout Virginia and North Carolina.

In addition, Puryear has been involved with the National Apartment Association (NAA) for more than 10 years, having served as a Region I Vice President, a member of the Governance Committee and Chair of both

the Student Housing and Conference Committees. Ms. Puryear also served as the 2020 President of the National Apartment Association Education Institute (NAAEI). She was recently installed as the 2023 NAA Chairman of the Board during the Assembly of Delegates held in Virginia in November 2022.

“Ronda has dedicated much of her professional career to mentoring and inspiring our industry’s next generation of leaders,” said NAA President and CEO Bob Pinnegar.

Thanks to our event sponsors for making this a memorable evening (at time of print): Apartments.com, BRG Apartments, Calloway Cleaning & Restoration, Contractors Inc., Fath Properties, HILLS Properties, Pinnacle Paving & Sealing, PPG Paints, Rent, Rite Rug, Royal Finish, Sherwin Williams, and Towne Properties

Thank you also to all our beverage sponsors: Molloy Roofing and Republic Bank. Sponsorships are still available. Call the office at 513 407-8612.

Ms. Puryear will install our leadership on January 10 at the Summit Hotel beginning at 5:30 pm. Cost per person is $60 or reserve a full table for 10 for $675. Beverage Sponsorships are $200. Click here to register today!

Congratulations to the nine winners of the Rapid Raffle at the 2022 GCNKAA Annual Holiday Cheers Party and Benefit on Thursday, December 8 at the Savannah Center in West Chester, Ohio. Thank you to Chadwell Supply, Fath Properties, and Pinnacle Paving & Sealing for sponsoring the Rapid Raffle this year.

Thank you also to our Mystery Bag Sponsors including Casto and Contractors Inc.; and to our Deck The Walls Sponsors including ePremium Insurance Agency, Rent Manager, and Uptown Rental Properties.

Thank you also to Mark Arnold with Royal Finish for facilitating the Deck The Walls Raffles; PLK Communities, HD Supply, and Jordann Morgann with Fath Properties for supplying and setting up the decorations; Mack Pairan with Autom Security and Tony Krebs with Chadwell Supply for assisting with the holiday music and audio system; and to First Green Commercial Landscaping for donating the poinsettias for the stage and the centerpieces.

Thank you also to all the volunteers and attendees who made this event a huge success. All net proceeds - more than $15,000 - directly benefitted the Apartment Association Outreach.

See inside for photos.

• State of the Industry with Dave Lockard with CBRE on Tuesday, February 21 at Oasis Conference Center in Loveland

• Annual Trade Show and Education Conference on Tuesday, March 14 at Sharonville Convention Center

• Business Exchange on Tuesday, May 9 at Oasis Conference Center in Loveland Watch for more information as we finalize the details.

Energy is critical to what you do. But it ’s not the only thing you do. You need an adviser that can unlock the possibilities of strategic energy purchasing without creating more work. A partner that will be there after the lights come on.

We’re Energy Alliances, one of Ohio’s first energy advisers. For more than 30 years, we’ve been helping customers unlock the hidden potential of their energy spend. Today we work with more than 30 municipalities – including the City of Cincinnati –and businesses ranging from restaurants and property owners to manufacturers and schools Nearly a half-million people rely on us, and we manage the purchase of more than a billion dollars of energy every year.

Trust and value. Powerful words. Words our clients use to describe us Nothing makes us prouder

Call us today and start uncovering how a professional, experienced, leading energy adviser can be an integral part of your management team

GCNKAA member since 1985

PAST PRESIDENTS

2022...Tonya Petersen

2021...Don Brunner

2020...Don Brunner

2019...Jud Oscherwitz 2018...Jud Oscherwitz

2017...Stacy Walton 2016...Stacy Walton 2015...Rusty Lykes 2014...Rusty Lykes 2013...Maria Stanton 2012...Maria Stanton 2011...Jeff March 2010...Brian Fullenkamp 2009...Brian Hendy, CPM

2008...Brian Hendy, CPM

2007...Becky Alejandrino, CPM

2006...Marc Cameron, CPM

2005...Marc Cameron, CPM

2004...Gary Sanzone, CPM, CAPS, CAM, NALP

2003...Gary Sanzone, CPM, CAPS, CAM, NALP 2002…Jim Ruh 2001…Jay Ingram, CPM

2000…Roy Wergers 1999…Roy Wergers 1998…Robert J. Wahlke, CAPS 1997…Terry Sievers 1997…Dave Lockard 1996…Jim Cohen, CPM 1995…Jim Ruh 1994…Mark Robinson 1993…David Noll 1992…Bernie Wessels ** 1992…Jerry A. Molique, CPM, CAPS ** 1991…Jay O. Ingram, Jr., CPM 1990…Ronald Bommer

1989…John Cobey

1988…Robert J. Wahlke, CAPS

1987…Robert J. Wahlke, CAPS 1986…Charles Berling 1985…Joseph Fullenkamp, CAPS 1984…John Stalnaker

1983…Jerry A. Molique, CPM, CAPS 1982…Harry Fath

MELISSA JOY Village Green Mgmt Vice President mjoy@villagegreen.com

Mark Arnold, Royal Finish Associate Council 2nd Vice President Lloyd Cobble, CIG Communities

Brian Fullenkamp, Legacy Management

Jeff Greenberger,Greenberger & Brewer, LLP Parliamentarian

Todd Hignite, Hearth Home Communities Lisa Isham, CMHA

Gerry Johnson, Rent Associate Council President Megan Lawhon, PLK Communities

Oksana Lukjanenko, Denizen Management

Mike Markus, BRG Apartments

Jordann Morgan, Fath Properties

John Recob, Towne Properties

Grant Saunders, Hays + Sons Restoration Associate Council 1st Vice President

Elizabeth Werner, Sandstone Properties

Rebecca McLean, Executive Vice President Pat Crowley, VP of Governmental Affairs Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor Rick Holste, Director of Membership Sales Zach Jameson, Accounting, Database & Office Coordinator

TONYA

Apartment Advantage Deadline, 5 pm

Membership Comm, 9 am Trade Show Committee, 10 am

Associate Council 11 am

Installation Dinner 5:30 pm

NextGen Comm. 9 am Education Comm. 10 am

DE&I Committee 11 am

Legislative Committee, 8:30 am

Business Exchange Committee, 9:30 am

Board of Directors 8:30 am

Prestige Awards Committee, 10 am

IRO Forum 5 pm

Social Media Committee, 9 am EPA 608 Certification 8:30 am

Apartment Association Outreach Board 9 am

COMMITTEES

IRO Planning Comm, 10 am

NextGen Committee, 9 am

Education Committee, 10 am

DEI Committee, 11 am

Legislative Committee, 8:30 am

Business Exchange Comm., 9:30 am

Membership Committee, 9 am

Trade Show Committee, 10 am

Associate Council, 11 am

Executive Committee, 7:45 am

Board of Directors, 8:30 am

Prestige Awards Comm, 10 am

Social Media Committee, 9 am

Summer Golf Committee, 12 pm

Golf Outing Committee, 12 pm

Across the Board

A MESSAGE FROM THE PRESIDENT

By Tonya Petersen, President

Happy New Year to all our GCNKAA Members! And welcome to 2023! What an exciting 2022 we had for our association and members. We located new venues due to your outstanding participation and topped attendance for multiple events throughout the year. We faced concerns of continually selling out admissions to our key events – thank you to our membership! You make GCNKAA one of the best affiliates.

Tonya Petersen Miller Valentine

I am excited to share that we are now representing more than 112,000 apartment homes in Greater Cincinnati and Northern Kentucky. Wow! In addition, we have been well-represented at the national level in 2022 and continuing into 2023. Don Brunner with BRG Apartments represented our industry as the National Apartment Association’s Chairman of the Board. His leadership was exemplary and has brought our market extensive knowledge from a national perspective. In addition Jeff March, also with BRG Apartments, chaired the NAA Legislative Committee and worked diligently to promote positive legislative efforts for multifamily housing. Melissa Joy with Village Green Management also brought home vast knowledge in completing the NAA Leadership Lyceum program while Nicole Wiley with BRG Apartments soared as the DE&I

This section contains articles and information concerning the Board of Directors and Association policies.

Paff with Village Green Management winning the National Maintenance Mania Championship.

Looking to 2023, Abbie Huffman with CIG Communities was voted to lead Region III as Vice President and representing all our region and GCNKAA! I am amazed at the NAA involvement by our members. When it comes to serving on NAA committees, the GCNKAA is well represented. Advocate, Apartmentalize, and Assembly of Delegates attendance ascended in 2022 so let’s reach higher for 2023!

Looking ahead for this year, you can expect great things from the GCNKAA! We are focusing on how best to serve our members by offering enhanced education courses, focusing on specific markets of our industry, and exploring how to offer the best services possible. I cannot go without mentioning the fantastic networking opportunities that we will continue to enhance to serve you! Now into January, we will have the Officers Installation Dinner on Tuesday, January 10 at the Summit Hotel beginning at 5:30 pm. In addition, the State of the Industry Dinner Meeting will be Tuesday, February 21 at 5:30 pm at The Oasis Conference Center. You won’t want to miss Dave Lockard with CBRE sharing where we are today and, of course, his forecast! Right after his presentation, be sure to reserve your spot for the annual Finance Forum featuring Sara Berhman with Bellwether Enterprise Real Estate Capital along with expert panelists and moderated by Dave Lockard on Friday, March 3 at Kenwood Country Club. As you

Brain Power

NEW YEAR, NEW EDUCATION!

By James Combs, Education and

Social Media

Coordinator

Despite the title, we are starting out 2023 with some of the classics! The schedule for the year is currently under construction. Get excited because this year you’ll be able to see almost the full year in advance! That’s a promise!

community and achieve the owner’s investment goals. The CAM credential positions you well for career opportunities and advancement.

Certified Apartment Supplier (CAS)

Below you are going to find all the latest upcoming opportunities to grow your education. Education strives to be reflective of our member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@gcnkaa.org.

James Combs

UPCOMING SEMINARS

EPA 608 Certification – Session #1

This course is a review course. The first half of the class will be review and the test will be administered at the end. The Greater Cincinnati Northern Kentucky is an approved provider for this EPA course thru the ESCO Institute! Attend this class if you need to obtain the EPA Type I, Type II, Type III, or Universal HVAC certification.

Prep Manual and Exam are included with this course. Exam is closed book; charts are allowed. Lunch will be provided! Materials can be provided in Spanish upon request!

Wednesday, January 25th 8:30 AM - 5 PM

Apartment Association / CORT Education Center, Kenwood

NAA DESIGNATION COURSES

Certified Apartment Manager (CAM)

Developed by the National Apartment Association Education Institute (NAAEI), the Certified Apartment Manager (CAM) course offers the highest standard of professional training for the on-site manager. Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment

For the first time in a long time the GCNKAA is bringing back the CAS credential offering! We are teaming up with the Greater Dayton Apartment Association (GDAA) to bring the best of the best to you. This course will help you understand the everyday challenges that apartment management customers face and help you develop unique selling propositions to meet those challenges.

Certified Apartment Leasing Professional (CALP)

The CALP Certified Apartment Leasing Professional course will help you earn the CALP credential, many people’s first industry credential, showing your employer that you’re committed to a career in residential property management. We recommend CALP for leasing consultants, concierges, and career changers with hospitality, retail, or customer service experience.

NEXTGEN

Stay tuned for this year’s NextGen event lineup! Coming soon!

INVOLVEMENT, SPONSORSHIP, QUESTIONS

If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact me at james@gcnkaa.org for details and invitations.

GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many

Government & Housing Legalities

ISSUES TO WATCH IN 2023

By Pat Crowley, Vice President of Governmental Affairs

The Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) will be tracking several issues related to multi-family housing in 2023. Following is a quick rundown of some of those issues.

TENANTS’ BILL OF RIGHTS

This heading deals with housing & legal issues within the Governmental structure.

tax breaks for the developers of housing geared toward workers in growing communities such as Boone County near The Cincinnati/ Northern Kentucky International Airport and in Central Kentucky where automakers are building massive Electric Vehicle battery plants.

KENTUCKY TAX ISSUES

Early this year Cincinnati City Council is expected to unveil a Tenants Bill of Rights ordinance that could include provisions regarding rent control, source of income and eviction-related issues. GCNKAA has provided input and will meet with council members regarding any concerns or potential changes when the ordinance is introduced.

Pat Crowley

MAYOR’S PUSH FOR MULTI-FAMILY HOUSING

Mayor Pureval used his November 15 State of the City Address to call for the development of more multifamily housing in the city. The first-term mayor pledged to push for major reform to the city’s zoning codes and policies to include more multifamily housing, townhomes and rowhomes near commerce centers and transit corridors.

SECTION 8 REFORM

Earlier this year, Mayor Pureval convened a meeting of housing advocates and providers regarding suggestions for attracting more owners of multi-family communities into the Section 8 program. GCNKAA was included in the meeting, and told the mayor that complex regulations along with the difficulty in scheduling inspections discourage participation. GCNKAA is providing additional information to the mayor’s office at his request.

ATTAINABLE/WORKFORCE HOUSING IN KY

The Kentucky General Assembly has opened its 2023 legislative session. GCNKAA is pushing for a bill that will offer

GCNKAA will be working with the Apartment Association of Kentucky (AAK) on trying to convince lawmakers to make changes to sales tax legislation that was passed last year. The bill has several provisions related to multi-family housing, including mandating owners charge and collect sales tax for parking.

YIMBY

When the GCNKAA traveled to Washington last March to meet with members of Congress, we lobbied for passage of the Yes in My Back Yard (YIMBY) Act. The bill did not pass, but Congress did include $85 million for a new, first-of-its-kind competitive grant program based on the YIMBY Act that will reward state, local, and regional jurisdictions that have made progress in improving inclusionary zoning practices, land use policies, and housing infrastructure to increase the supply of affordable housing. Some specific examples include increasing density, reducing minimum lot sizes, creating transit-oriented development zones, or streamlining or shortening permitting processes, among others.

Additionally, the bill directs HUD to issue best practices for local, state, and regional agencies to improve such opportunities.

OPTIMIZATION SOFTWARE

GCNKAA is monitoring an initiative launched by U.S. Sen. Sherrod Brown of Ohio regarding price optimization software. Sen. Brown - who chairs the Senate Committee on Banking, Housing and Urban Affairs - is urging the Federal Trade Commission (FTC) to review the use of price optimization software to set rental prices. He has raised concerns that the software “is allowing for anticompetitive and potentially unlawful collusion among competitors at the expense of consumers.”

REGISTRATIONS FOR NAA ADVOCATE CONFERENCE OPEN

As the new Congress settles into Capitol Hill, the time has come to introduce members to the rental housing industry. Advocate –NAA’s annual advocacy conference – is the prime opportunity to meet with your representatives by joining rental housing suppliers, property managers, owners and operators in Washington D.C. on March 28-29, 2023.

It is more important than ever to communicate the rental housing industry’s policy stances and priorities to our representatives in Congress following years of pandemic-fueled challenges and political polarization. Sharing the unique operational needs of rental housing is critical, and there is no better way to educate federal lawmakers than in-person in the halls of Congress.

Advocate is the opportunity to make that a reality by coming together with a family of over 92,000 members and 141 affiliates. Help us lay a new cornerstone on which we can build even more successes for the rental housing industry.

REGISTRATION INFORMATION

Pre-registration for Advocate is complimentary for all attendees who register on or before March 21, 2023. After this date, registration must be done on-site and will be subject to a $50 charge. Click here to register.

Please Note: Congressional offices may restrict the number of people allowed to participate in meetings on Capitol Hill during Lobby Day. Registering for Advocate does not guarantee that you

will be able to participate in a meeting. Please make sure you are working with your local affiliate if you are planning to attend a meeting.

HOTEL INFORMATION

Grand Hyatt Washington

1000 H St NW, Washington, DC 20001

Rate: $359 + tax per night

Cut-Off Date: March 6, 2023*

*After this date rooms will be accepted on a space- and rateavailable basis only. The cut-off date only guarantees rate – it does not guarantee availability. Please book your rooms early.

BOOK YOUR STAY

Click here or call 202-582-1234. The NAA Advocate group block code is G-NAA3.

Hotel reservations may be canceled up to 4 weeks prior to the date of arrival without penalty. Rooms canceled within 4 weeks of arrival will be charged one night’s room and tax.

Rooms in the NAA room block are intended for registered attendees of 2023 Advocate. You must be registered prior to making your hotel reservation. Only one (1) hotel reservation will be allowed per registered attendee. NAA has the authority to cancel any duplicate hotel reservations or those that are not registered for the conference with or without prior notification.

Looking to Join a Committee?

Our House

This heading contains membership, staff, committee information and events.

NEW YEAR...NEW YOU! GET INVOLVED WITH THE GCNKAA AND JOIN A COMMITTEE

Fresh faces often bring fresh energy and fresh ideas. Please review the list of committees below and reach out to the GCNKAA if you find a committee on which you would like to serve.

BUSINESS EXCHANGE COMMITTEE

Open to: Primary and Associate Members.

Initiative: Planning details of event, tracking budget, and securing participants for annual business exchange.

Staff Liaison: Michele Klusman

DE&I COMMITTEE (DIVERSITY, EQUITY & INCLUSION)

Open to: All under-represented individuals within our industry including those supporting the DE&I mission statement.

Initiative: Coordinates activities related to increasing the overall diversity of GCNKAA’s membership, and to ensure GCNKAA is an inclusive organization with programming to meet the needs of our diverse stakeholder community.

Staff Liaison: James Combs

EDUCATION COMMITTEE

Open to: Primary and Associate Members.

Initiative: Sets the direction of the association education calendar including NAA designations, ad hoc education, and working with the trade show committee.

Staff Liaison: James Combs

FALL GOLF OUTING COMMITTEE

Open to: Associate and Primary Members.

Initiative: Involves setting and securing sponsors, creating promotional pieces, overall general input regarding the golf outing. Proceeds to fund Industry Defense Fund.

Staff Liaison: Michele Klusman

HOLIDAY CHEERS BENEFIT COMMITTEE

Open to: Associate and Primary Members.

Initiative: Involves securing sponsorships and item donations, event coordination, creating promotional opportunities and overall set up. Net proceeds directly benefit the Apartment Association Outreach program.

Staff Liaison: Michele Klusman

LEGISLATIVE COMMITTEE – OH AND KY

Open to: Primary and Associate Members.

Initiative: Work with the state associations and the local city council to keep abreast of issues related to our industry.

Staff Liaison: Pat Crowley

IRO (INDEPENDENT RENTAL OWNERS)

Open to: Independent Rental Owners (An individual or individuals that are active in both the ownership and management of their properties)

Initiative: Plans the IRO meetings and topics to be discussed.

Staff Liaison: James Combs

MEMBERSHIP COMMITTEE

Open to: Associate and Primary Members. Initiative: Responsible for membership retention & recruitment, membership drive, mentor to new members.

Staff Liaisons: Nicole Metz & Rick Holste

NEXTGEN COMMITTEE

Open to: Primary and Associate Members. Initiative: Planning of topics to be discussed with District, Regional, and Property Managers for future leaders in the multi-family housing industry.

Staff Liaison: James Combs

PRESTIGE AWARDS COMMITTEE

Open to: Primary and Associate Members.

Initiative: Planning the Awards Banquet for 2024 including creating categories, judging criteria, marketing materials, sponsorship levels, and overall planning of the event.

Staff Liaisons: Michele Klusman

SOCIAL MEDIA COMMITTEE

Open to: Primary and Associate Members. Initiative: Creates and promotes industry, association and events across all social media platforms.

Staff Liaisons: Michele Klusman & James Combs

SUMMER GOLF OUTING COMMITTEE

Open to: Primary and Associate Members.

Initiative: Involves securing sponsors, creating promotional pieces, overall general input regarding the golf outing.

Staff Liaison: Michele Klusman

TRADE SHOW COMMITTEE

Open to: Primary and Associate Members.

Initiative: Planning the venue, cost, theme, creating the event schedule, and securing sponsors for the annual trade show.

Staff Liaison: Michele Klusman

Grandin Properties

Tricia Collins

1308 Race St, Suite 200

Cincinnati, OH 45238 (513) 871-7110

Tricia@grandinproperties.com

NOVEMBER 2022 NEW MEMBERS ASSOCIATE

Comparion

Insurance Agency

Brooke Oliver 1876 Waycross Road Cincinnati, OH 45240 (513) )603-3322 brooke.oliver@comparioninsurance.com Insurance

Eco Renovations

Jorge Moreira Murillo 84 North Smithville Road Dayton, OH 45403 (937) 813-8189 ecorenovationsllc@gmail.com General Contracting / Pressure Washing

Qwikkit

Reliable Roofing & Reconstruction

Jim Cook 1590 Alberta Dr Hamilton, OH 45013 (513) 473-6326

jimcook@reliableroofingandreconstruction.com General Contracting / Roofing

Rieck Services

Julie Humphreville 5301 Lester Road Cincinnati, OH 45213 (513) 733-8888 ty.gray@rieckservices.com Backflow Testing / HVAC Parts and Repair

GCNKAA 2023 TRADE SHOW BOOTHS NOW ON SALE!

The Greater Cincinnati Northern Kentucky Apartment Association’s 2023 Trade Show is scheduled for TUESDAY, March 14 at Sharonville Convention Center. Due to your feedback, we are keeping the good ideas and adding more to the 2023 show. Here are the top reasons you won’t want to miss out! But act soon! The price rate of $800 per booth expires on Tuesday, February 14! After that, the price increases to $900 per booth!

1. The Invitation Only VIP Preview Hour. Building on the success from 2022, we will personally invite key decision makers at each owner and property management company that is a member of the Greater Cincinnati Northern Kentucky Apartment Association. This personal invitation allows each of them to attend a private preview of the trade show from 4 pm to 5 pm. This offers you more personal time to meet and greet potential new customers as well as conduct business with current customers without the interruption from other attendees of the trade show.

2. New Floorplan. Minor changes have been made again to the floorplan to encourage better foot traffic as well as accommodate more booths. This year the booths remain 8’ x 10’. All booths include pipe and drape, one table, two chairs, booth sign and wi-fi. Premier booths are an additional fee. Other booths are reserved for VIP Sponsors. Electric, carpet and additional tables and chairs can be ordered separately through Sharonville Convention Center or Academy Rentals.

3. Expanded Educational Opportunities. By creating more education seminars that accommodate more students, we can guarantee a larger attendance of property managers, leasing agents and maintenance technicians when the trade show opens. At the end of these seminars, seminar attendees will flow onto the trade show floor where you have the opportunity to talk with each and every one.

4. More Sponsorship Opportunities. By creating new sponsorship levels, we enable you to get more bang for your sponsorship buck. Whether through signage, verbal recognition or company listing on gcnkaa.org and in the Apartment Advantage, we will find a way for you to get involved whether you have one employee or one thousand. We have also added several more benefits to the VIP Sponsorship including premier booth space. Watch for more information to follow regarding sponsorship opportunities. Sponsorships range from $300 for a logo or food sponsorship to $1000 for VIP Sponsorship.

Booths are now available on a first come first serve basis. If you would like to reserve a booth, please download the floorplan and booth contract. Review the available booth space, complete your contract with your top three selections, and return back to michele@gcnkaa.org. You may also reserve your space online here.

If you have any questions, we are here to help! Give us a call at 513-407-8612. Please note that calling the office will not reserve your booth space as your signed contract must be received by the GCNKAA prior to receiving your booth confirmation.

BOOTH SALES INFORMATION

• Booths went on sale in August 2022

• Booth price includes table, 2 chairs, pipe and drapes, booth marker. Carpet, electric, additional tables and chairs can be ordered separately through Sharonville Convention Center and Academy Rentals for an additional cost. All orders for carpet, electric, additional tables and chairs need to be placed directly through Sharonville Convention Center or Academy Rentals and NOT through GCNKAA. See Exhibitor Kit for more detailed information.

• Booths are sold on a first come first serve basis. We currently have 96 booths available. We generally sell out early so be sure to call the office as soon as possible.

• Each booth is 8’ deep x 10’wide.

• Booths are currently $800 each. Others booths are reserved for VIP Sponsors. After February 14, booth price increases to $900 each.

BOOTH SELECTION PROCESS

1. Click here for the latest floorplan of the 2023 trade show booths as well as the contract. Please note that – as changes happen on a daily basis – this version of the floorplan may not be completely up-to-date.

2. Look at the floorplan and decide which booth you would like, then simply either:

• Visit www.gcnkaa.org and go to the event calendar to reserve your booth online. Available booths will be listed on the registration page. Log in, complete your selection and submit your request immediately.

• OR fill out the booth contract, complete with your first three (3) booth choices and fax back to 513 407-7868. Michele will follow up with you to let you know which booth is available.

BOOTH RESERVATIONS AND PAYMENTS

• After you have selected your booth with the Apartment Association, you must either forward GCNKAA a signed contract or remit full payment to reserve that booth.

• We will hold all booths for 14 days without signed contract or payment.

• You may pay for your booth with check or credit card or call the office for an invoice.

• We cannot hold a booth longer than 14 days without contract or payment. After those 14 days, if we do not receive a contract or full payment, GCNKAA will contact you for payment or contract. If no response, GCNKAA may release the booth you selected.

• Full payment of all booths must be received by February 14, 2023.

If you have any questions, please feel free to call the Apartment Association.

DOWNLOAD FULL EXHIBITOR KIT COMPLETE WITH FORMS AND GUIDELINES HERE

It’s true. Your source for paint is also your source for flooring. Count on Sherwin-Williams Floorcovering Centers for leading brands, 24-hour turn and reliable installation. And, of course, know that our Paint Stores are right around the corner with the coatings, tools and expert advice you need to complete the job. You see, for quality, competitive prices, and expert service, we’ve covered it all. To find the nearest Sherwin-Williams Paint Store or Floorcovering Center visit sherwin-williams.com/store-locator

TUESDAY, MARCH 14, 2023 | 5 pm to 7:30 pm Sharonville Convention Center – Sharonville, Ohio

Greater Cincinnati Northern Kentucky Apartment Association 7265 Kenwood Road, Ste. 100 Cincinnati, OH 45236

Phone: (513) 407-8612 Fax: (513) 407-7868 E-mail: michele@gcnkaa.org

INFORMATION: • Booths will NOT be held without a full, signed contract. • Invoice will be sent upon receipt of contract • Payment is due in full by February 14, 2023

Booth Information

• All booths are 8’ x 10’

• Booths are $750 from June 1, 2022, through August 31, 2022. Price increases to $800 from September 1, 2022, through February 14, 2023 | After February 14, 2023, booths increase to $900

• Premium Booths are $850. See floorplan for premium booths

• Specially marked booths are only eligible for purchase with VIP sponsorship ONLY

• Booth price includes: Pipes, drapes, one 6’ table with skirt, two chairs, booth marker, wifi access. Electric not included in booth price. You may order electric through Academy Rentals form included in Exhibitor Kit and found online.

• Electric is available for $79* per booth through separate order through Sharonville Convention Center

*electric is $79 per booth if ordered prior to March 6; after March 6, electric is $150 per booth

• Carpet, additional table and/or chair is available for a separate charge through Academy Rental

• Set up is 11 am to 3:30 pm on date of event ONLY! Tear down is from 7:30 pm to 10 pm date of event.

EXHIBIT RULES & REGULATIONS

1. AGREEMENT

By signing the Exhibit Space Application and Contract, the Exhibitor agrees to abide by these Rules and Regulations and all amendments thereto and the decisions of Show Management. For purposes of this Agreement, the terms “GCNKAA” shall mean the Greater Cincinnati Northern Kentucky Apartment Association, “exhibit hall” shall mean the Sharonville Convention Center, and “Exhibitor” shall mean any company, firm or person who has applied for or been allocated any space at the Exhibit Hall.

2. UNDESIRABLE ACTIVITIES

The Exhibitor agrees that his exhibit shall be admitted into the Show and shall remain solely on strict compliance with all the rules herein described. GCNKAA reserves the right to reject, eject or prohibit any exhibit in whole or in part, or any Exhibitor with or without giving cause. GCNKAA’s liability for rejection without giving cause shall be limited to a refund to the Exhibitor of the amount of rental unearned at the time of ejection. However, if an exhibit or Exhibitor is ejected for violation of these rules or any other stated reason (with cause), no return of rental shall be made. Exhibitor shall not exhibit any merchandise other than that specified in the application.

3. BOOTH ASSIGNMENTS

Booth selection by Exhibitor is available on a first-come, first serve basis and there is no first right of refusal. GCNKAA’s confirmation of requested booth space is final and shall constitute an acceptance of the Exhibitor’s offer to occupy space. Confirmation will be made only after receipt of the Exhibitor Agreement and the appropriate booth fees. After confirmation, space location may not be changed, transferred, or canceled except upon written request and with the subsequent written approval of GCNKAA. Not withstanding the above, GCNKAA reserves the right to change location assignments at any time, as it may, in its sole discretion, deem necessary.

4. SPACE RENTAL

Exhibitor fee includes a 8’x 10’ exhibit space, materials to define exhibit space (pipe & drape), a two-line sign showing Exhibitor’s company name and booth number, one 6’ table with skirting, two chairs and wifi access. No signs or advertising devices shall be displayed outside the exhibit space other than those furnished by GCNKAA. Booth displays not to exceed nine (9) feet in height across the back. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. Electric, carpet, additional table and chairs, and landlines are available at Exhibitor cost through separate contracted vendor.

5. USE OF DISPLAY SPACE

A. Restrictions on Space Rental: Exhibitor may not sub-let, sub-divide or assign his space nor any part thereof, nor purchase multiple booths for the purpose of subletting or assigning to third parties, nor permit in his booth non-exhibiting companies’ representatives without the express written permission of GCNKAA. Only companies or individuals that have contracted directly with GCNKAA shall be allowed on the show floor as an Exhibitor. Failure to comply with this provision shall be sufficient cause for GCNKAA to require the immediate removal of the exhibit and/or the offending Exhibitor at the expense of the Exhibitor. Failure to comply may also result in forfeiture of all further rights to exhibit at future shows sponsored by GCNKAA together with all fees paid. GCNKAA may lease any space so forfeited to another Exhibitor and retain all revenues collected.

B. Exhibitor shall design and maintain the general theme and tenor of show.

6. INSTALLATION AND REMOVAL

GCNKAA reserves the right to fix the time for the installation of the booth prior to the show opening and for its removal after the conclusion of the show. Installation of all exhibits must be fully completed at least 30 minutes prior to the opening of the Show. Failure to adhere to this requirement could restrict Exhibitor’s entry into any future shows produced by GCNKAA. Any space not claimed by 3:30 p.m. on Tuesday, March 14, 2023, may be resold or reassigned without refund. All exhibits and booth materials must be removed by 9 p.m. on Tuesday, March 14, 2023.

7. EARLY REMOVAL OF EXHIBITS NOT ALLOWED

No exhibit shall be packed, removed or dismantled prior to the closing of the Show without written permission from GCNKAA. If the Exhibitor acts in breach of this provision, it shall pay as compensation for the distraction to the Exhibition’s appearance, an amount equal to one-half of the total space charge for the Exhibitor’s allocated area, in addition to all sums otherwise due under this Agreement.

8. EXHIBITOR APPOINTED CONTRACTORS (EAC)

Any exhibitor using an EAC agrees to notify GCNKAA of such appointment and agrees to indemnify and hold harmless GCNKAA, the exhibit facility, and their respective officers, directors, staffs, employees, and agents and all official contractors from any and all liability or losses for any act, complaint, damage, or loss to any other Exhibitor, the exhibit hall, the property of any contractor or any consequential damages arising out of any such act of loss from the time the independent EAC first arrives at the hall until the final move-out is complete. The Exhibitor further agrees that GCNKAA may prohibit the EAC from working in the hall if the EAC does not fully comply with all rules and regulations set forth for them at this event. Any Exhibitor using an EAC agrees to advise its EAC of all rules and regulations.

9. PROHIBITED ACTIVITIES

A. All demonstrations, sales activities, and distribution of circulars and promotional material must be confined to limits of the Exhibitor’s booth.

B. Exchange of money or consummating the sales of goods or services on the exhibit floor is prohibited. Orders may be taken for future delivery only

C. Exhibits which include the operation of musical instruments, radios, sound motion picture equipment, public address systems, or any noise-making machines must be operated so that the noise resulting from there will not annoy or disturb adjacent Exhibitors or their patrons. Exhibitor represents and warrants that no musical work protected by copyright will be staged, produced or, other-

wise, performed via either “live” or “mechanical” means, or by or on behalf of Exhibitor, unless Exhibitor has previously obtained written permission from the copyright owner’s designee (e.g., ASCAP, BMI, or SESAC) for such use.

D. Exhibitors are prohibited from displaying any devises or objects in the booth that exceed the height of the back wall (9 ft.) without prior written approval from GCNKAA and the exhibit hall. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths.

E. The use of inflatables (or ‘bounce houses’) is restricted without approval from GCNKAA, Sharonville Convention Center, and/or neighboring exhibitors.

F. Exhibitors are not allowed to conduct any activities that could be considered an illegal lottery under Ohio law.

G. Electrical equipment that is not UL approved may not be used in the exhibit hall. No wiring, installation or spotlights or other electrical work shall be done except by the electrical contractor authorized by GCNKAA or exhibit hall.

H. Approval for distribution of food items must be obtained by the Sharonville Convention Center prior to the event.

I. Sharonville Convention Center prohibits the use of glitter, confetti guns, fireworks and helium balloons inside their facility.

J. Live animals (except service animals) and firearms are prohibited inside SCC.

10. CANCELLATION BY EXHIBITOR

The Exhibitor specifically recognizes and acknowledges that GCNKAA will sustain losses if the Exhibitor cancels its exhibit space after it has been assigned and confirmed by the GCNKAA. Due to the difficulty of determining said losses, the Exhibitor agrees to pay the following amounts as liquidated damages, and not as a penalty, all cancellations must be received in writing. Booth cancellations received after November 1, 2022, and prior to February 14, 2023, will be issued a refund minus a $100 administrative fee. Booth cancellations after February 14, 2023, will forfeit all booth fees and will be responsible for full booth payment. Upon cancellation by the Exhibitor, GCNKAA has the right to resell the space and retain all revenue collected.

11. CANCELLATION OR POSTPONEMENT OF SHOW

In the event that any unforeseen occurrence shall render the fulfillment of this Agreement impossible by GCNKAA, the parties shall mutually amend or terminate the agreement at GCNKAA’s option. The Exhibitor hereby waives any claim against GCNKAA for damages or compensation. GCNKAA may return a portion of the amount paid for space after deduction of any amounts necessary to cover expenses incurred in connection with the show. Such expenses include, but are not limited to all expenses incurred by GCNKAA as a result of contracts with third parties for services or products incidental to the show, and all overhead expenses attributable to the production of the show. No monies will be returned should the dates or location of the show be changed by GCNKAA, but Exhibitor will be assigned space that the Exhibitor agrees to use under these same rules and regulations. GCNKAA shall not be liable in the event the show is interrupted, canceled, moved or dates changed except as provided herein.

12. ERRORS AND OMISSIONS

GCNKAA assumes no responsibility or liability for any of the services performed or materials delivered by official show contractors or other suppliers to the show, their personnel, or their agents.

13. LIABILITY AND INSURANCE

A. All property of the Exhibitor remains under its custody and control in transit to and from exhibit facility, during installation and removal, and while it is within the confines of the exhibit facility. Neither GCNKAA, the service contractors, the management of the Sharonville Convention Center nor any of the officers, staff members, or directors of any of the same are responsible for the safety of the property of Exhibitors from theft, damage by fire, accident, vandalism or other causes. The Exhibitor expressly waives and releases any claim or demand he may have against any of them by reason of any damage to or loss of any property of the Exhibitor.

B. Exhibitor understands that neither GCNKAA nor any sponsor carries business interruption and property damage insurance coverage for loss or damage of Exhibitor’s property. The Exhibitor agrees to obtain adequate insurance during the dates of the trade show, including move-in and move-out days, and shall be prepared to furnish a certificate of insurance to GCNKAA.

15. ENFORCEMENT OF REGULATIONS

GCNKAA has full power to interpret and enforce all regulations of the show and the power to make amendments and/or further regulations, orally or in writing, that are considered necessary for the proper conduct of the show. Such decisions shall be binding on Exhibitors. All Exhibitors agree to be bound by terms of GCNKAA’s agreement with the facility in which the show is held.

16. CONFLICTING MEETING AND SOCIAL EVENTS

In the interest of the entire Show, the Exhibitor agrees not to extend invitations, call meetings, or otherwise encourage absence of members, Exhibitors, or invited guests from the educational sessions or exhibit hall during the official hours of the sessions or show. Hospitality suites may not be reserved without prior approval of Show Management.

17. WAIVER

Waiver by either party of any term or condition or breach shall not constitute a waiver of any other term or condition or breach of this agreement. The rights of GCNKAA shall not be deemed waived as specifically stated in writing and signed by an authorized representative of GCNKAA.

18. SEVERABILITY

In the event any provision of this Agreement is held invalid or unenforceable then neither the remaining provisions of this Agreement nor other applications of the provisions involved shall be affected thereby.

ADDITIONAL EQUIPMENT ORDER FORM

ACADEMY EXPO, 116 MARION ROAD, CINCINNATI, OH 45215

P: (513) 772-1898 | F: (513) 322-4473

Greater Cincinnati Northern Kentucky Apartment Association Trade Show March 14, 2023, at the Sharonville Convention Center

1. Complete form below and fax to (513) 322-4473 or email to Cindy at critchie@academyexpo.com by the DEADLINE for discounted prices. Academy will email or fax a contract and charge slip to confirm receipt of your order. After the deadline, the higher standard prices apply and the equipment is limited as indicated below.

PRE-SHOW DISCOUNT DEADLINE: ORDER BY MONDAY, MARCH 6, 2023

2. Your Pipe & Drape booth includes one (1) 6 ft. covered and skirted table, two (2) chairs and a booth ID sign. Use this form to order additional equipment.

3. Complete the following area if you want to rent any ADDITIONAL equipment: Discounted

EQUIPMENT

8’ x 30” Table, covered & skirted (show colors)

6’ x 30” Table, covered & skirted (show colors)

6’ TALL Table (40”) cover/skirt (show colors)

8’ TALL Table (40”) cover/skirt (show colors)

30” Round Standard Table with White Linen

30” Round TALL Table with White Linen

Any size, plain table (Indicate size: )

Folding Chair, black Deluxe Convention Chair Padded, Burgundy

6’ x 18” Table, covered & skirted (show colors)

4’ x 24” Table, covered & skirted (show colors)

Carpet, per Single booth space-(show colors) Carpet Padding, per Single booth space

PRICES

$70.00 X $60.00 X $75.00 X $80.00 X $55.00 X $60.00 X $35.00 X $ 7.00 X $14.00 X $55.00 X $50.00 X $125.00 X $50.00 X

QTY $ TOTAL

After Deadline PRICES

$140.00 $120.00 $150.00 $160.00 N/A N/A $70.00 $14.00 N/A N/A N/A $250.00 $100.00

(Show color skirting is black, with a white table cover. Show color carpet is black)

4. Complete payment information: credit card only. All credit cards accepted: Name on Card Credit Card Type CVV# Card# Card Expiration Date Card Billing Address, State & Zip

Subtotal $ Tax (7.8%) $

3% CC Fee $ Total Due $

5. Complete information, sign & fax this form: Your Company Name Address City/State/Zip Phone # Fax # Contact Person Email YOUR BOOTH # Signature Date

MATERIAL HANDLING/ DRAYAGE INSTRUCTIONS & CHECKLIST

1. You are responsible for contacting a carrier and scheduling your shipment to us. Shipments are NOT accepted at the show site, unless pre-scheduled with Academy. Drayage charges apply.

2. Clearly address each container to:

Academy Expo

Greater Cinti & NKY Apartment Assn. “Company Name & Booth Number” 116 Marion Road, Cincinnati, OH 45215 Phone (513) 772-1898 Fax (513) 322-4473

3. Payment must be made by credit card. All credit cards accepted.

4. Total number of containers (#):

5. Rates: $ 1.00 per pound

(Minimum payment required $25.00 for 1-25 lbs.) Total weight of packages shipped to Academy (lbs) : Total amount due ($):

6. Your Contact Information

Your Company Name: Company Address: Company City/ State/ Zipcode: Phone Number: E-MAIL: Fax Number: Contact Person: Your Booth#:

7. DEADLINE: All material must arrive on or before Monday, March 6, 2023 Shipments received after the deadline will incur a $125.00 late fee.

8. Academy will store and deliver your container(s) to your booth at the meeting site. We are not responsible for any unpacking, repackaging, setup or breakdown of materials.

9. ***Affix your carriers PREPAID shipping return labels & our “Return Drayage Form” to your returning packages, then CALL your carrier to schedule a pickup from our warehouse on either Thursday, March 16 or Friday, March 17, 2023.

10. Fax this completed, signed form to (513) 322-4473 with your credit card information:

CREDIT CARD TYPE CREDIT CARD EXP DATE

CREDIT CARD# NAME as it appears ON CARD CVV# BILLING ADDRESS BILLING STATE/ ZIP Person responsible for this information and its execution:

Name Title Date

Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com

TUESDAY, MARCH 14, 2023 | 5 pm to 7:30 pm Sharonville Convention Center – Sharonville, Ohio

PLEASE COMPLETE THE FOLLOWING INFORMATION FOR YOUR BOOTH AND RETURN TO GCNKAA BY THE DEADLINE OF TUESDAY, FEBRUARY 28, 2023.

• We would like for all booth exhibitors to have a nametag. We will provide one for you or you are welcome to wear your company nametag.

Attendee Name: ___________________________________________________________________________

Attendee Name: ___________________________________________________________________________

Attendee Name: ___________________________________________________________________________

Name:

EXPO GAME INCLUSION

• There is no charge for you to be included in the Expo Game.

• All exhibitors are automatically included on this game card UNLESS you opt out.

• Please be aware that by being included in the expo game, all game participants will need a signature from a company representative at your booth during the show. _____I DO want to be included on the game card

DO NOT want to be included on the game card

VIP SPONSORSHIP:

$1000 Each; Limit of 18 •Premier Booth in VIP Row •Carpet provided for your booth •Floor decal in front of your booth signaling you as a VIP •Different color pipe and drape for your booth space

•Admittance into the last few minutes of the executive forum to be introduced as a VIP sponsor

• Admittance to the VIP ‘lounge’ area for a 30 minute cocktail networking event with the attendees of the executive forum and other key decision makers

•Use of VIP ‘lounge’ to meet privately with clients or potential customers outside of the trade show floor throughout the main show hours

•GCNKAA is currently researching affordable ways to collect attendee information to be forwarded to all VIPs. •10 drink tickets •Company logo on event invitations •Full page ad in March 2023 Apartment

Advantage •Company logo on floorplan •Signage throughout facility •Company logo on bag •1 Grand Prize Drawing at their booth

Additional Sponsorship Opportunities

FOOD SPONSORS: $300 each

Returning to the 2023 trade show is free food from 5:45 pm to 6:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2023 trade show. For primary and associate members.

LOGO SPONSORS: $300 each

Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only

BAG SPONSORS: $500 each Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For primary members only.

A STEP-BY-STEP GUIDE TO RESERVING YOUR GCNKAA TRADE SHOW BOOTH AND GETTING THE BEST RETURN ON YOUR INVESTMENT

STEP 1: STEP 2:

Reserve your booth and submit your complete booth contract to the Greater Cincinnati Northern Kentucky Apartment Association. You can fax this information to 513 407-7868 or email directly to michele@gcnkaa.org. Upon receipt at the GCNKAA offices, a confirmation email will be sent to the trade show representative listed upon contract. Booth price of $800 includes one table, two chairs, pipe and drapes and booth sign ONLY. The price will increase to $900 per booth after February 14, 2023.

Order electric and other services from Sharonville Convention Center. Upon receiving your booth confirmation email from the GCNKAA, contact the Sharonville Convention Center at 513-326-6466 or use the Service Order Form found inside this booklet to order your electric and/or other additional hook-ups for your booth. This must be ordered and paid for separately through Sharonville Convention Center. Please note their pricing deadlines. GCNKAA does not supply electric and is not responsible for your ordering and payment.

STEP 3: STEP 4:

Order additonal tables, chairs and carpet for your booth. Sharonville Convention Center is not carpeted and the exhibit hall has a concrete floor. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. This must be ordered and paid for separately through Academy Rentals. Please note their pricing deadlines. GCNKAA does not supply additional tables, chairs or carpeting and is not responsible for your ordering and payment.

Do you have to ship your booth to the GCNKAA trade show? Sharonville Convention Center does not accept any shipments, however, shipments can be sent to Academy Rentals. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. Fees do apply and this must be paid for separately through Academy Rentals. Please note their pricing deadlines. A Return Drayage Form can also be found inside this kit. GCNKAA is not responsible for your ordering, payment or any materials shipped.

2023 NAA APARTMENTALIZE: WHERE ITS AT

Atlanta will be the hub of the rental housing industry when we all come together to connect, share ideas, and find solutions at the National Apartment Association (NAA) 2023 Apartmentalize. Come ready to be inspired, gain knowledge and build a network of innovative thinkers and strategists. Meet you there!

EDUCATION

Innovative learning formats and open spaces that foster knowledge exchanges allow you to align your own education to your personal learning level, need and interests. As you design your own education experience with your professional objectives in mind, you will be able to challenge yourself to explore and find fun in your learning.

General Sessions

Nationally recognizable speakers from outside the industry motivate you with their inspiration and personal stories of success and real-life experiences. Speakers to be announced soon!

Game Changers

Game Changers are exceptional human beings from outside the industry who speak on a variety of topics that inspire attendees with their experience, knowledge and revolutionary spirit.

Educational Seminars

Choose from over eighty 50- and 60-minute sessions throughout the conference spanning a multitude of topics to include Operations, Marketing, Maintenance, Leasing, Leadership,

Executive and more. These sessions feature industry experts and provide useful information that attendees can apply to daily work life. The full listing of Education Sessions will be available soon!

Open Space Stations

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group, which you determine together.

Express Education

These sessions take place in a dedicated space in the NAA Exposition and are quick 30-minute interactive sessions that include quick digestible content, easily applied takeaways, Q&A and storytelling. The full listing of Education Sessions will be available soon.

Wellness Labs

We’ll offer 15-minute sessions to help you recharge your biobattery and learn the best energy management strategies to help keep you running. Labs will include energy building routines led by executive wellness coaches to incorporate into your busy life.

Apartmentalize is scheduled for June 7-9, 2023, in Atlanta, Georgia. Watch for more details on General Session Speakers, educational session topics, and trade show and other networking event schedules. In the meatime, registration is now open here.

CMHA OPENS WAIT LIST FOR HOUSING CHOICE VOUCHER PROGRAM JANUARY 9-12

After more than three years, CMHA is excited to announce the opening of the wait list for our Housing Choice Voucher Program January 9-12, 2023. When CMHA opened the wait list in September 2019, over 14,000 pre-applications were submitted in four (4) days. With over 20% of Hamilton County residents currently living below the poverty line, we are anticipating equal, if not a greater number of submissions this year.

The support we received from the community during the 2019 wait list opening was instrumental to our success. As such, we are once again reaching out to your organization for in-kind gifts of support. This support can come in many forms; simply spreading the “word,” by posting announcements at your facility, assisting those who cannot apply on their own or providing potential applicants with access to a designated computer(s) at your facility. CMHA wants to ensure everyone residing in the Hamilton County area that can benefit from our assistance is able to apply for it. Through partnerships with agencies like yours, we hope to reach everyone who is in need of housing assistance.

WHAT IS THE HCV PROGRAM AND HOW DOES IT WORK?

The HCV program, previously known as Section 8, is the federal government’s major program for assisting very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market. Since housing assistance is provided on behalf of the family or individual, participants are able to find their own housing, including single-family homes, townhouses and apartments.

The participant is free to choose any housing that meets the requirements of the program and is not limited to units located in subsidized housing projects. A family that is issued a housing voucher is responsible for finding a suitable housing unit of the family’s choice where the owner agrees to rent under the program. This unit may include the family’s present residence. Rental units must meet minimum standards of health and safety, as determined by the Public Housing Authority (PHA).

A housing subsidy is paid directly to the landlord by the PHA on behalf of the participating family. The family then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program. The PHA calculates the maximum amount of housing assistance allowable. The maximum housing assistance is generally the lesser of the payment standard minus 30% of the family’s monthly adjusted income or the gross rent for the unit minus 30% of monthly adjusted income. For a more detailed explanation of the HCV Program, visit www.HUD.gov

WHEN WILL THE CMHA HCV PROGRAM WAIT LIST BE OPEN?

The HCV wait list opens at 8:00 am on January 9, 2023 and closes at 11:59 pm on January 12, 2023.

IF I SUBMIT A PRE-APPLICATION, DOES THAT MEAN I AM ON THE WAITING LIST TO RECEIVE A VOUCHER?

No, submitting a pre-application through the website allows you to be in the pool for the lottery. CMHA will utilize a lottery system to randomly accept a limited number of applications from

those submitted during the opening of the wait list since the demand for housing assistance often exceeds the limited resources available to HUD and CMHA.

HOW DO I APPLY FOR THE HCV PROGRAM WITH CMHA?

You must apply for the HCV Program on-line. The website address will be published soon. CMHA will also make a link available through our website. You will need to create or must have an email address to make an application. You will also need to have your basic household information, such as social security numbers and birth dates, of all family members who will reside in your household.

WHY IS THE WEB ADDRESS FOR ON LINE APPLICATIONS NOT POSTED?

The link to the on-line application will be activated only during the opening period from 8 am on January 9, 2023 to 11:59pm on January 12, 2023. The link will be published at a later date. You will not be able to download the form since CMHA is using a web based program to gather information. No paper applications will be accepted. You must apply on-line.

WHAT INFORMATION DO I NEED TO GATHER TO COMPLETE THE PRE-APPLICATION?

You will need a valid email address to register an account with the software provider in order to apply. You will also need the social security numbers and birth dates of all family members who will reside in your household. You should also have a good estimate of your total household annual gross income. You will need a mailing address or P.O. Box to receive mail. You can also supply, if you would like, the name address and phone number for emergency contact persons. Please have a pen and paper to record your confirmation number that you will receive when you apply.

WHAT ARE THE INCOME QUALIFICATIONS FOR THE HCV PROGRAM?

The Federal Income Limits currently determine income eligibility for participation in the HCV program. Income limits are published annually by HUD. The most recent income limits can be found at https://www.huduser.gov/portal/datasets/il/ il2016/2016summary.odn. These income limits do not affect your ability to submit the pre-application. A family’s eligibility will be established upon completion of the full application when their name is drawn from the wait list.

DO I HAVE TO BE A HAMILTON COUNTY RESIDENT TO APPLY FOR THE HCV PROGRAM?

No. If neither, the head, spouse, or co-head had a legal residence in CMHA’s jurisdiction at the date of their initial application for assistance, the family may not be permitted to exercise portability upon initial issuance of a voucher. The voucher will have to be utilized in Hamilton County for the initial lease term of 12 months.

For more information, click here.

The Apartment Association Outreach, Inc.

LETTER FROM THE PRESIDENT

By Megan Lawhon, PLK Communities, Outreach President

Megan Lawhon

Welcome to 2023! Here’s to 12 new chapters, 365 new pages, a new beginning, and hopefully a prosperous and joyful year. I would be remiss if I didn’t take a moment to acknowledge the unprecedented event at the Bengals vs. Bills game the other night, and to not offer a moment of prayer for Damar Hamlin and his recovery. All of us love our city and the Cincinnati Bengals and this was a devastating event for all. Please keep Damar, his family, teammates and friends in our heart and prayers.

Our entire board is extremely proud of our collective efforts, contributing more than $239,000 back into our community to help thousands of our citizens with rent assistance as well as food pantry donations.

We are also aware that the needs have not diminished, and that the Apartment Association Outreach, Inc. (AAO) will continue to rise to the challenge and provide vital financial support to our community partners as much as possible. We are well positioned to accomplish this, as we finished an incredibly successful fundraising year thanks to the incredible generosity of our Champions Program; as well as, our fundraising events exceeding participation for every single one. Our balance sheet is strong, and we look forward to continuing to help those in need.

Sincere thanks to Tonya Petersen, Gerry Johnson, their dedicated committee, and our very own Michele Klusman for their herculean efforts hosting our largest Holiday Cheers Event. We had more than 400 attendees at The Savannah Center, where all the net proceeds go back to supporting AAO. The event was a tremendous success, and we look forward to bigger and better next year!

AAO Board: I would like to thank the Board for their efforts during 2022. It is important for our donors to know that every Board member contributed personally to Outreach last year. In addition to the $239,000 donated for Rent Assistance and Food Pantry Donations, we also sponsored over $14,000 in scholarships for continuing education, almost $15,000 in backpack supplies and held four Senior Events. We are extremely proud of our Board members and their respective company’s commitment to AAO!

We are grateful for the service that ALL of the Board members provide, as well as their continued support of utilizing our funds to help those in need. A special THANK YOU to Rebecca and Susan for their continued support, time, effort and energy for all things relating to AAO.

I look forward to 2023, and the beauty of a New Year! I thank our Champions sponsors, as well as our entire membership, in advance, for your continued support of Outreach and our efforts to help those in our community who deserve our assistance, especially during these uncertain times.

Trend Setting

This heading contains information on Management & Leasing.

A SMART HOME TRILOGY TO OPTIMIZE OPERATIONS AND TEAMS

By Doug Pike, Content Manager for LinnellTaylor Marketing

Smart locks, thermostats and leak detection sensors complement the functionality of one another to a degree that amplifies the individual value of each.

Smart home technology is revolutionizing how renters live and how operators conduct business. While each smart home solution has its own intrinsic benefits, operators are seeing exponential returns when they implement a select trio of products together.

Smart locks, thermostats and leak detection sensors complement the functionality of one another to a degree that amplifies the individual value of each. Working together, they optimize self-service touring functionality, improve HVAC and energy conservation, and enhance overall asset protection.

During the 2022 Apartmentalize session, “A Smart Home Trilogy to Optimize Operations and Teams,” industry experts discussed the ways those three smart home technologies have empowered teams, maintained occupancy and built ROI.

“When you bring that all together, this is the new standard that you’re seeing in the industry,” said SmartRent Chief Operating Officer Demetrios Barnes. “What we’re learning is that in some markets, this is a requirement. If you’re not there yet, it’s time. It’s not just about the rent lift anymore; it’s all of that additional savings.”

From a value proposition standpoint, all three smart home products stand solidly on their own.

In addition to sheer convenience for residents, smart locks are tremendous time savers for property teams. Instead of physically providing access to guests, vendors, maintenance teams and residents who forgot their key codes, associates can remotely provide access. Smart access control systems also enable operators to customize self-guided touring experiences by granting prospects temporary access to certain areas of the community.

Smart thermostats enable residents and management teams alike to optimize energy consumption. Operators can program thermostat settings on vacant homes for optimal energy use and create temporary settings during scheduled tours to preferred climate conditions. They can do the same for offices, common areas and amenity spaces during off hours to create a more efficient overall community.

Leak detection technologies generate alerts at the first sign of water intrusion, limiting or preventing costly repairs. Considering the average water leak costs $1,800 just for repairs – not factoring in the cost of resident displacement and temporary relocation, rent loss or concessions – the cost prevention capabilities of leak detection systems are tremendous.

While the term “smart home” indicates an ability to work independently, it is the collective potential of fully integrated locks, thermostats and leak detection that is changing multifamily. Smart home solutions must fully integrate with one another and property management systems, but they also must play nicely with associates and residents.

Bevan White, Director of Marketing for RAM Partners, said his company requires full access to their tech partners’ support teams during initial implementation.

“We have our partners walk us through how to talk about the product with residents and how to best show residents how to use it,” White said.

After being fully immersed in a strategically deployed smart home environment, residents and team members alike won’t settle for anything less, driving both resident and employee retention, along with occupancy and NOI. The result is a boost property performance and asset value at the point of sale, delivering measurable ROI at all levels of the property lifecycle.

MAPPING THE WAY TO A BETTER APARTMENT SEARCH

By Morgan Dzak, ccount Manager for LinnellTaylor Marketing

To meet the demands of prospective residents, the apartment industry is raising the bar for apartment search with visual, personalized experiences.

Modern consumer behaviors are shaped by rapid advancements in online purchasing and the desire for instant gratification. Online shoppers are one click away from finding exactly what they want, researching, evaluating and purchasing faster than ever before. Searching for an apartment – an experience that’s been largely unchanged for more than a decade—is finally beginning to keep pace. But is it fast enough?

On one side of the transaction, renters are hungry for specific content, flexible touring options and transparency across channels. Meanwhile, operators are strategically determined to compress the leasing and touring process through self-serve touring options and centralized leasing scenarios. This tension is pushing multifamily inevitably to self-selection and optimized buying.

Selecting an apartment is an extremely personal decision, also a predominantly visual one. Personalized experiences raise the bar on customer expectations. Today’s renters want to see realistic pictures and experience virtual tours not only of the community, but for the specific apartment they’ll be living in.

“The world has moved to a much more visual medium,” said Mike Gomes, Chief Experience Officer at Cortland, which owns and manages more than 75,000 apartment homes. “An apartment search is a digital overlay to the physical experience. The primary experience – a living experience—occurs within is a physical

location. Multifamily needs to create a digital companion that complements physical needs.”

To meet these demands, apartment websites and internet listing services (ILS) are stepping up and transforming how content is delivered. The decades-old, floor plan-based website experience is giving way to unit-level search and myriad interactive experiences including photos, videos and interactive maps that provide context and specificity around individual apartments. Scarcity is driving the market and technology is providing new methods to take advantage of integration and self-conversion.

CONTEXT IS KING

Marketing similar apartments isn’t cutting it for modern renters – they want to select their own home, whether it’s on a community website or an ILS. The industry is working with a much more discerning audience than ever before, and customers look at housing as a service and location as an amenity. People want choices and to understand where the apartments are located within the context of the community.

“We should strive to create memorable opportunities for customers as part of their apartment shopping experience,” Gomes said. “There are times when interacting digitally allows customers to better understand the living experience and get answers to questions without having to engage in the physical space.”

Interactive maps provide the context renters need to understand

which apartments are available relative to community amenities. These same maps used on a property website are now available as a feature on the listing pages of an ILS, providing a seamless renting experience as users cross channels on their journey. Going from ILS to website to a growing number of self-touring platforms using the same maps, consumers can now truly visualize their experience, similar to shopping experiences in the hospitality, entertainment and single-family home industries.

“A recent Apartments.com survey reported 82% of renters said seeing the location of their apartment on the property was extremely or very important to their search,” says Engrain’s CEO Brent Steiner. “This data shows a fundamental shift in renter preference. This supports similar data users have shared in website surveys and use cases.”

According to Apartments.com, engagement on listings that included the maps is noticeably higher than pages without a map, and leads are more specific, tied to an individual unit. Listings have always included photos and floor plans of apartments in the search; what’s been missing is location and context. Operators understand the significance of including features like maps in their ILS listing so residents can have a better understanding of where their new apartment home will be located within the community.

“Modern consumers are searching differently today, and they want to have a narrowed down list of homes that fit exactly what they’re looking for,” said Jaclyn Hosking, Senior Marketing Manager at Bozzuto, which manages more than 78,000 units. “We’ve been taking our marketing efforts one step further in the search process by putting essential visuals, like photos, videos, interactive community maps and unit-level information at the very beginning of the search and creating more of a personalized experience. It provides a more in-depth understanding of specific homes, floor-plan types and ideal locations.”

According to Google Analytics data from Bozzuto, its community websites utilizing third-party mapping technology receive 3.4 times more pageviews on mobile than static floor plans. Customers are also spending 13.5 times more time on a desktop looking at these maps than traditional floor plans on the community website.

Maps are the consistent thread that stitches the different parts of a complex self-service leasing machine together, providing a natural visual canvas for operators to present engaging interactive

content in real estate context. Renters are able to make better decisions and arrive at a faster decision.

“Nearly 40% of our residents move to a Cortland community from outside the market they’re in,” Gomes said. “They have to make decisions using as many online resources as possible. We need to help customers gain the confidence to make those decisions and provide helpful tools to nudge customers down the path.”

IF CONTEXT IS KING, PERSONALIZATION IS QUEEN

Personalization isn’t arbitrary – the entire modern-day online experience is defined by custom curated content. According to the “State of Personalization Report” from consumer data platform Twilio Segment, more than half of surveyed consumers said personalization improves the buying experience, and 60% said they would become repeat buyers after a personalized experience.

Marketing teams across all industries are allocating more money to personalized content for customers. A new home is arguably the most personal, big-ticket purchase a person makes. The initial apartment search on a community website or ILS is critical not only to attracting new residents, but also to maintaining long-term residents.

“When creating a resident-centric experience, you have to look at all the ways customers interact and engage, and also all the ways they may want to,” Gomes said. “Understanding those opportunities is critical to creating better experiences with more transparency, self-service, delight and joy. Part of that is identifying how and where in the apartment search customers are getting frustrated, and then communicating a richer experience where they can see and better understand the living environment.”

Platforms like Google Maps have revolutionized the level of personalization available in a search experience. Through keywords, filtering and location awareness users are able to identify hyper specific options, both when and where they need them. Seeing apartment inventory filtered to homes that meet your specific criteria on a property map provides a similar, curated search outcome.

While the industry will continue to evolve, visual and personal experiences have become the new gold standard for consumers. These elements are powering customer decisions and catering to modern consumer trends. Without integrating visual content and personalized experiences, operators will lose an advantage in a highly competitive industry.

DO BUSINESS WITH A MEMBER

Thank you to our 2023 Diamond Sponsors

click here to access online directory

The Greater Cincinnati Northern Kentucky Apartment Association

2022 HOUSING TRENDS

Reprinted courtesy of NAA

National and regional trends in 2022 focus on rent growth, supply-demand, among other factors.

While rent growth cooled during 2022, it’s still slightly above what was seen prior to the pandemic. This is one trend reviewed by Apartment List in its 2022 Rental Rewind. The analysis tracked three national trends, three regional trends and three outlooks for 2023.

Rent growth, as of November 2022, increased 4.7% year to date. Rents jumped 17.6% in 2021, while rent growth was at 2.4% in 2019 and 3.5% in 2018. Other national trends were focused on vacancy and household formations. An increase in supply saw an uptick in vacancy in 2022. “These increases in supply are attributable to slowing household formation, combined with more new apartment inventory hitting the market as multifamily construction pipelines have begun to recover from pandemic-related disruptions,” according to the report.

Regionally, the Midwest saw large rent growth, taking over the increases seen in the Sun Belt during 2021. Sun Belt cities such as Phoenix and Las Vegas, which witnessed rent growth at more than 25% in 2021, had rents decline in 2022. Meanwhile, Midwest markets like Cincinnati and Indianapolis had rent growth over the 2022 national average—well ahead of some Sun Belt cities. The move to the suburbs continued as well in 2022. “In other words, the further you move from the urban core, the faster the rent growth,” according to the report.

Looking forward, Apartment List reviewed the remote-work environment and its effects on renting. “In a recent survey, 44 percent of workers with full or hybrid remote flexibility told us that they’re planning to move in the upcoming year, compared to just 28 percent of on-site workers.”

RENTS SEE LARGEST DECLINE IN 7 YEARS

Reprinted courtesy of NAA

Rents have dropped at their fastest monthly pace in at least seven years, according to a new Zillow report.

Asking rents are down 0.4% from October to November, resulting in the largest monthly decline in the seven-year history of Zillow’s Observed Rent Index. While November is historically the slowest month recorded in the index, declines had not reached 0.1% during this time of the year prepandemic.

Asking rents hit $2,008, which is 8.4% higher than a year ago. Rent growth cooling has been caused by higher rental costs and inflation as well as the lack of new household formations, according to Zillow.

A decline in rents has been witnessed in more expensive rental markets home to technology hubs such as Raleigh, N.C., Austin, Texas, and San Francisco. San Jose, Calif., has the highest rent at $3,283, with San Francisco ($3,138), New York City ($3,130) and San Diego ($3,056) as the other markets with rents over $3,000.

GCNKAA

SHOW

Becoming a member of the Greater Cincinnati Northern Kentucky Apartment Association is just the first step toward success in the multifamily housing industry. Move your business forward by getting involved.....

Get Involved.

THE 5 KEYS TO SUCCESS:

1

Join A Committee

GCNKAA runs with the help of several committees. The easiest way to learn the ropes is to join a committee and attend the monthly meetings. Meeting others with similar interests is the first step to networking and meeting new contacts.

Attend Our Events

GCNKAA hosts several events throughout the year starting with the Officers Installation Dinner in January and concluding with our Annual Holiday Cheers Party and Charity Benefit in December. Be sure not to miss the trade show in March or the golf outing in June!

Sponsor Programs

The success of the programs GCNKAA offers is contingent on our sponsors. We offer sponsorships for all our events ranging from $100 to $5000. This is a quick, easy and inexpensive way to get your company name in front of 1000s of potential customers.

Advertise

If getting involved in a committee or sponsoring an event is more than you can currently handle, GCNKAA also offers advertising opportunities in our annual membership directory and monthly digital newsletter.

Take A Class

Whether you are a leasing agent, maintenance technician, owner or associate member, we have a class for you. To see the complete list of courses available this year, visit www.gcnkaa.org.

TEAMING WITH

We are here to help you grow in the multifamily housing industry. With a staff with over 50 years combined experience in our industry, ask us how we can help you! CONTACT US AT 513 407-8612 TO GET INVOLVED!