GCNKAA March 2022 Apartment Advantage Newsletter by Michele

E AD TR T H S RT TE EA N EA 22 R O , 20 EG TH HOW H 15 S RC MA

STEP RIGHT UP TO THE GREATEST TRADE SHOW ON EARTH: MARCH 15 AT SHARONVILLE CONVENTION CENTER

Step right up to the Greatest Trade Show on Earth! The Greater Cincinnati Northern Kentucky Apartment Association’s Annual Trade Show is coming to town on Tuesday, March 15, 2022, at Sharonville Convention Center in Sharonville, Ohio, from 5 pm to 7:30 pm. If you were one of the few who didn’t stop by in 2021, here is your chance to see what all the hype is about. Some of the products, services and people you meet may lead you to success in the apartment rental industry. This year, we have 99 booths with various vendors that supply a product or service directly to the multi-family housing industry. This is your chance to meet and greet them all and - as always - we have free parking, free admission and plenty of entertainment. Food will be available from 5:45 pm to 6:45 pm on the trade show floor. Soft drinks, wine and beer are available for purchase.

This is the biggest event of the year for our Associate members, allowing them to display their products and services to both current clients and potential customers. So whether you are looking for a specific new service or just checking out the latest products available...what better or more fun place to find it?! A huge thank you to the Associate Council, the Trade Show Committee and to all the companies who stepped up to help sponsor this event. For complete information on the trade show including sponsors and educational seminars - see the insert inside this newsletter. Sharonville Convention Center is located at 11355 Chester Road. Please note new admission policy regarding non-exhibiting, nonsponsoring associate (vendor) members only. Policy may be found in full by clicking here.

MORE THAN $2700 IN PRIZES TO BE AWARDED AT TRADE SHOW

Not only is the Trade Show your chance to meet and greet 99 different vendors and broaden your knowledge of the multifamily housing industry, but you can walk away with one of several different door prizes or one of the grand prizes totaling $1000 in cash! This year, for the grand prize, we once again will have three separate drawings of $200, $300 and $500. Winners must be present and a member of the Apartment Association to qualify. The raffle begins at 7:15 pm and all you need to do to be eligible is visit every participating booth and have your Game Card initialed by the exhibitors. Then drop your card in the Prize Booth and be sure to be present in the hospitality area at 7:15 pm! Returning this year, courtesy of our VIP Sponsors, we will be giving away three $100 cash prizes every 30 minutes beginning at 5:30 pm! Be sure to pick up your GCNKAA 2022 Cash Drawing Information sheet and drop your business card in the VIP Booth boxes located at our VIP Booths. This year our VIP booths include: Apartments.com (#52), Belfor (#54), Calloway Cleaning & Restoration (#48), Chadwell Supply (#43 and #44), Conservice (#55), Contractors Inc. (#42), Lowe’s Pro Supply (#51), Pinnacle Paving and Sealing (#47), PPG Paints (#40), RentPath (#49), Rite Rug (#46), Royal Finish (#45), and Sherwin Williams (#50). You must be present to win and any unclaimed prizes by 7:15 pm will be redrawn at 7:30 pm. We have also had other door prizes ranging from gift certificates to color televisions to vacation get-aways. And this is just at the end of the evening! Several booths give away items throughout the show, so be sure to register at the individual booths as well as the Association Prize Booth. Good luck!

Diamond Sponsors

REGISTER TODAY FOR TRADE SHOW SEMINARS The Annual Trade Show on TUESDAY, March 15, 2022, at Sharonville Convention Center in Sharonville is your chance to attend SIX brand new educational seminars! This year’s seminars include Toni Blake Expectation POC Mapping and Amazing Leasing both presented by national speaker Toni Blake; and Uber Closing and The Art of Hiring both presented by national speaker Leah Brewer. And finally, geared to our maintenance techs, we will be hosting Financial Impacts Leah Brewer of Maintenance and Maintenance Communication presented by Mike Markus with BRG Apartments and Danny Adams with Heritage Hill Property Management. Seminars are $69 each or take advantage of the package deal including both a early session and an late session for a low price of $99 per person! For details, see inside this newsletter or click here.

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2022 EXECUTIVE COMMITTEE TONYA PETERSEN Miller Valentine Group President tonya.petersen@mvg.com MELISSA JOY Village Green Mgmt Vice President mjoy@villagegreen.com JUSTIN SEGER HILLS Properties Treasurer JustinS@hillsinc.com CRAIG COFFMAN Uptown Rental Properties Secretary ccoffman@uptownrents.com

GCNKAA PAST PRESIDENTS

2000…Roy Wergers 2021...Don Brunner 1999…Roy Wergers 2020...Don Brunner 1998…Robert J. Wahlke, CAPS 2019...Jud Oscherwitz 1997…Terry Sievers 2018...Jud Oscherwitz 1997…Dave Lockard 2017...Stacy Walton 1996…Jim Cohen, CPM 2016...Stacy Walton 1995…Jim Ruh 2015...Rusty Lykes 1994…Mark Robinson 2014...Rusty Lykes 1993…David Noll 2013...Maria Stanton 1992…Bernie Wessels ** 2012...Maria Stanton 1992…Jerry A. Molique, CPM, CAPS ** 2011...Jeff March 1991…Jay O. Ingram, Jr., CPM 2010...Brian Fullenkamp 1990…Ronald Bommer 2009...Brian Hendy, CPM 1989…John Cobey 2008...Brian Hendy, CPM 1988…Robert J. Wahlke, CAPS 2007...Becky Alejandrino, CPM 1987…Robert J. Wahlke, CAPS 2006...Marc Cameron, CPM 1986…Charles Berling 2005...Marc Cameron, CPM 2004...Gary Sanzone, CPM, CAPS, CAM, NALP 1985…Joseph Fullenkamp, CAPS 2003...Gary Sanzone, CPM, CAPS, CAM, NALP 1984…John Stalnaker 1983…Jerry A. Molique, CPM, CAPS 2002…Jim Ruh 1982…Harry Fath 2001…Jay Ingram, CPM **Apartment Association of N. KY merged with GCNKAA

Office Hours:

2022 BOARD OF DIRECTORS

Mark Arnold, Royal Finish Associate Council 1st Vice President Lloyd Cobble, CIG Communities Brian Fullenkamp, Legacy Management Jeff Greenberger,Greenberger & Brewer, LLP Parliamentarian Todd Hignite, Hearth Home Communities Gerry Johnson, Rent Path Associate Council President Megan Lawhon, PLK Communities Oksana Lukjanenko, Denizen Management Mike Markus, BRG Apartments Jordann Morgan, Fath Properties Ann Padgett, ePremium Insurance Agency Associate Council 2nd Vice President John Recob, Towne Properties Lesley Wardlow, CMHA Elizabeth Werner, Stoneridge Properties

GCNKAA STAFF

Rebecca McLean, Executive Vice President Pat Crowley, VP of Governmental Affairs Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor Patty Braun, Director of Membership and Sales Zach Jameson, Accounting, Database & Office Coordinator James Combs, Education & Social Media Coordinator Susan Peck, AA Outreach Coordinator Nicole Metz, Administrative Assistant

MARCH 2022 8

Monday Through Friday 8:30 am to 5:00 pm

ADVERTISING RATES 2022 The following advertising rates are for full year contracts. Six month contracts are also available. Call Patty at 513 407-8612 for more information. Business Card ........................................................................................ $95 Quarter Page........................................................................................ $115 Half Page .............................................................................................. $145 Full Page .............................................................................................. $165 Inside Front .......................................................................................... $209 Back Cover .......................................................................................... $219 Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg sized as listed above.

ADVERTISING DEADLINES Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor. April 2022..............................................................................March 1, 2022 May 2022.................................................................................April 1, 2022 June 2022.................................................................................. May 2, 2022 July 2022................................................................................... June 1, 2022 August 2022...............................................................................July 1, 2022 September 2022....................................................................August 1, 2022 October 2022................................................................... September 1, 2022 November 2022................................................................... October 3, 2022 December 2022................................................................. November 1, 202 January 2023....................................................................December 1, 2022 February 2023......................................................................January 2, 2023 March 2023........................................................................February 1, 2023 Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.

SUNDAY

MONDAY TUESDAY WEDNESDAY THURSDAY Apartment Advantage Deadline, 5 pm

NAA Advocate Conference

Trade Show Committee, 10 am

Trade Show Seminars 1:30 pm

NextGen Committee, 9 am

SATURDAY

Business Exchange Committee, 9:45 am

Education Commttee, 10 am

Associate Council 11 am

NAA Advocate Conference

FRIDAY

DE&I Task Force 11 am

Legislative Committee, 8:30 am

Trade Show 5:00 pm

Executive Committee, 7:45 am

AAO Board Meeting 9:30 am

Certified Apartment Manager (CAM) 9 am

Board of Directors, 8: 30 am

Social Media Committee, 9 am

Summer Golf Committee, 12 pm

COMMITTEES

Certified Apartment Manager (CAM) 9 am

MARCH 2022

COMING UP IN APRIL 2022

8 Business Exchange Comm., 9:45 am 12 Trade Show Committee, 10 am 12 Associate Council, 11 am 13 NextGen Committee, 9 am 13 Education Committee, 10 am 13 DEI Committee, 11 am 13 Membership Committee, 12 pm 14 Legislative Committee, 8:30 am 19 Executive Committee, 7:45 am 19 Board of Directors, 8:30 am 26 Social Media Committee, 10am 26 Summer Golf Committee, 12 pm

EDUCATION

7 CAMT - Certified Apartment Maintenance Technician: Heating Maintenance and Repair, 9 am

EVENTS

9 5K4Rent, 9 am 19 Multifamily Housing Day, 5:30 pm

14 CAMT - Certified Apartment Maintenance Technician: Air Conditioning Maintenance and Repair, 9 am 15 Pool School, 9 am 19 Diversity, Equity, and Inclusion, 1:30 pm 19 Fair Housing Feud, 3:30 pm 21 CAMT - Certified Apartment Maintenance Technician: Interior/ Exterior Maintenance and Repair, 9 am

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Contact your HVAC Apartment Consultant

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Tech Support Hotline:

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Across the Board

This section contains articles and information concerning the Board of Directors and Association policies.

A MESSAGE FROM THE PRESIDENT By Tonya Petersen, President Welcome to Spring my friends! I love this time of newness each year. I’m extremely excited to see smiling faces and so many out and about. Leasing is already stellar, yet I look to see an increase in traffic as prospects come out of hibernation and enjoy human contact...more so this year with being diminished in 2020 and 2021. I have hope and excitement as we navigate post-pandemic living. In thought of seeing everyone again, Tonya Petersen I cannot wait until March 15! What better Miller Valentine Group way to celebrate our industry than our annual trade show and educational seminars - and this year’s theme is Carnival! A vast thanks to Gerry Johnson with RentPath and Melissa Joy with Village Green Management - our chairs for this event - as well as the amazing committee that makes “the show go on.” The day will begin at 1:30 pm with outstanding educational opportunities followed by amazing leadership forums allowing brainstorming and the sharing of industry bests! The trade show floor will open to the general membership at 5:00 pm. There will be Grand Prize Drawings for more than $2500! Let’s “bally” and celebrate the multifamily housing industry.

Please review March’s calendar inside this newsletter for all of our committee meetings. It would be fantastic to see our participation in committees soar in 2022. In addition we have the National Apartment Association (NAA) Advocate Conference running from March 8 through March 11 in Washington DC; and the Certificate for Apartment Maintenance Technician (CAMT) classes running March 24 and 31, and continuing through April, that promote industry knowledge and maintenance skills to enhance our service industry. Now to transition to the March Attitude of Gratitude, I would like to give a shout out to the Greater Cincinnati Northern Kentucky Apartment Association’s Patty Braun. Patty’s smiling face directs our membership to thrive. I have been blessed to know Patty for more than 20 years. Seeing her as a great advertising sales leader to now selling one of the best benefits available to industry professionals, this dynamic woman doesn’t miss a beat. In just 5 years, Patty, with the help of the Membership Committee and Chairs Craig Coffman with Uptown Rental Properties and Jordann Morgan with Fath Properties, exploded our membership unit count from 99,000 to 105,000 units! Wow! We are a better Association because of you Patty. I’m thankful for you and grateful to call you friend! I look forward to seeing you all at the Carnival!

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Brain Power 2022: A YEAR OF COLLABORATION By James Combs, Education and Social Media Coordinator This year is going to be a year of collaboration for the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA). Education is working on some very exciting stuff with many other divisions of the association including NextGen, Diversity, Equity & Inclusion (DE&I), Social Media, and many others to bring the best possible value to our members. We are maintaining all our core offerings while James Combs adding in brand new content. Below you are going to find all the latest upcoming opportunities to grow your education: our Annual Trade show is coming up; National Apartment Association (NAA) designations launch; and in April we have Fair Housing month! Education strives to be reflective of our member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@gcnkaa.org. TRADE SHOW SEMINARS! Management, Maintenance, Leasing, and everything in-betweenMarch 15, 1:30 pm to 5 pm at the Sharonville Convention Center The seminars being hosted at this year’s trade show are going to be incredible. With the variety being put forward there is a session out there for everyone in the industry no matter what position you hold. Below you will find a list of all the seminar titles but I encourage you to go online and read more about each of them at www.gcnkaa.org. Bundles are also being offered for a discounted price! • Expectation POC Mapping Presented By Toni Blake • Uber Closing Presented By Leah Brewer

• Amazing Leasing Presented By Toni Blake • Art of Hiring Presented By Leah Brewer • Financial Impacts of Maintenance • Maintenance Communications DESIGNATION COURSES Certificate for Maintenance Technicians (CAMT) The best course for everything maintenance! Earning your Certificate for Apartment Maintenance Technicians (CAMT) validates your knowledge, enhances your reputation, credibility, boosts your confidence and earns you respect. The CAMT program is accredited by the American National Standards Institute (ANSI), a private non-profit organization that administers and coordinates the U.S. voluntary standardization and conformity assessment system. We recommend taking all modules of this course as that is the key to certification. However, we do offer individual modules for those wanting to brush up on certain areas. Dates & Times: • Electrical Maintenance & Repair Thursday, March 24, 2022 | 9 am to 4 pm • Plumbing Maintenance & Repair Thursday, March 31, 2022 | 9 am to 4 pm • Heating Maintenance & Repair Thursday, April 7, 2022 | 9 am to 4 pm • Air Conditioning Maintenance & Repair Thursday, April 14, 2022 | 9 am to 4 pm • Interior / Exterior Maintenance & Repair Thursday, April 21, 2022 | 9 am to 4 pm • Appliance Maintenance & Repair Thursday, May 12th, 2022 | 9 am to 4 pm

BE A JACK-OF-ALL TRADES AND A MASTER OF MAINTENANCE. • Appliance Maintenance & Repair • Plumbing Maintenance & Repair • Electrical Maintenance & Repair • HVAC I Heating Maintenance & Repair • HVAC II Air Conditioning Maintenance & Repair • Interior/Exterior Maintenance & Repair March 24, March 31, April 7, April 14, April 21, May 12

9 am to 4 pm $999 for entire series (member price) or $199 per module CALL 513.407.8612 OR VISIT WWW.GCNKAA.ORG FOR MORE INFORMATION

MARCH 2022 8

Location: 7265 Kenwood Road Suite 100 Cincinnati, OH 45236 UPCOMING SEMINARS April 19 will be a day you will not want to miss! This Tuesday consists of two educational opportunities - Becoming and Ally with Marci French and Fair Housing Feud with Katie Rigsby - followed by the April General Membership Meeting. This meeting will have plenty of networking, food and cocktails. We hope to see you at all parts of the afternoon and evening. Becoming an Ally Presented by Marci French Join us in an essential seminar that is for everyone! Whether you are a maintenance tech or a property owner this seminar is essential! Are you struggling with how to best show up as an ally to diverse groups in the multifamily industry? As Maya Angelou said, “Do the best you can until you know better. Then when you know better, do better.” Join Marci French to discuss ways to become a better ally in the workplace. Tuesday, April 19, 2022 from 1:30 PM - 3:00 PM at Rent Manager / LCS, 9140 Waterstone Boulevard, Cincinnati, 45249 Fair Housing Feud Presented by Katie Rigsby Reduce your risk of a “Fair Housing Feud” by ensuring your team is properly trained and equipped to handle the most sensitive of Fair Housing issues. In this fun and educational Fair Housing session, Katie addresses hot topics such as disabilities and service/ support animals. A game show themed session for ALL multifam-

ily personnel, at any level. Attend with your entire team and you may just get a chance to play to win! Tuesday, April 19, 2022 from 3:30 PM - 5:30 PM at Rent Manager / LCS, 9140 Waterstone Boulevard, Cincinnati, 45249 NEXTGEN NextGen is shaking it up this year! NextGen has always brought value to the association by giving great opportunities for networking. We wanted to stay true to that this year but also increase the value by adding in an educational piece to our events. We have done this by theming each event. Each event will have networking as usual with games, food, and drinks, but it will also have a short speaker and the people you will be networking with will often times be experts in the theme or valuable to your own career! We encourage you as the Next Generation of leaders in the industry to come out to our events! The first is scheduled for an April 6 Breakfast with the theme of DE&I. The location is at Villages of Florence at 233 Landen Court in Florence, Kentucky. INVOLVEMENT, SPONSORSHIP, QUESTIONS If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact our education coordinator at james@gcnkaa.org for details and invitations. GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

TRADE SHOW SEMINARS FIRST SESSION

E X P E C TAT I O N P O C M A P P I N G W I T H TO N I B L A K E

U B E R C LO S I N G WITH LEAH BREWER

When you’ve done everything you know to do, it’s time for Toni Blake’s AmaZING Expectation Mapping. Your teams will discover how to elevate the leasing and resident experience with 22 transformational moments. Each carefully crafted and staged experience goes beyond standard apartment practice to elevate the perceived value of your community, establish meaningful human connection, and attract a resident profile of character driven people.

Ask for the commitment. Sounds simple, yet many leasing consultants are fearful of being perceived as pushy and rude, and so they just don’t ask the closing questions. Learn the “how”, the “why” and the “when” of easy closing techniques, designed to take the fear out of asking, and increase the “YES” answers. Apply sure-fire closing techniques to your leasing presentations that can double or triple your closing rates.

1 : 3 0 P M TO 3 : 0 0 P M $69 PER PERSON*

1 : 4 0 P M TO 3 : 1 0 P M $69 PER PERSON*

You’ll get the AmaZING Tour E-book with the TotallyToni 2022 Trend Report, learn why Apple Maps & Yelp are a crux move in the apartment decision process. Toni will introduce the “YES PATH”, One Minute Maintenance digital resident experiences, and engaging residents with a “Favorites” plan. You’ll learn how to transform your outreach marketing, new resident orientation, and renewal plan. Don’t miss your chance to add 22 transformational moments in 2022 with Toni Blake’s AMAZING MOMENTS Expectation Map! MARCH 15, 2022 For complete schedule, see inside this newsletter 5 PM - 7:30 PM

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Government & Housing Legalities

This heading deals with housing & legal issues within the Governmental structure.

CINCINNATI LEADERS ANNOUNCE FUNDING FOR AFFORDABLE HOUSING By Pat Crowley, Vice President of Governmental Affairs

Through a combination of federal, local and private funding, Cincinnati Mayor Aftab Pureval and members of City Council have announced a plan to boost the city’s Affordable Housing Trust Fund by millions of dollars. The plan includes using $5 million from the American Rescue Plan Act (ARPA), $15 million in private donations and $1 million a year for a total of $57 Pat Crowley million in gap financing that will be available to affordable housing developers. Distribution of the funds is expected to start later this year. “Today is a landmark day in the City of Cincinnati,” Mayor Pureval said in announcing the plan during a City Hall news conference. “This is the first time the city has allocated substantial and consistent revenues towards affordable housing.” The $15 million in private funding is coming from a variety of sources, including Western & Southern’s Eagle Realty ($5 million), the Greater Cincinnati Foundation ($5 million), The Carol Ann and Ralph V. Haile Foundation ($1.5 million), the U.S. Treasury’s Department Community Development Financial Institutions Fund ($2.7 million) and Health Path ($500,000). The city will partner with the Cincinnati Development Fund, which will manage the trust fund. More details will be announced in the near future. “The city is moving forward on housing its trust fund with the Cincinnati Development Fund, an experienced community development funding agency with the tools and expertise to leverage our dollars and tens of millions of private dollars into a fund of funds,” Mayor Pureval said. “This will provide a one-stop-shop for developers to apply for the gap funding needed.” The plan will likely be approved by council when voted on as an ordinance. Vice Mayor Jan-Michele Lemon Kearney and

MARCH 2022 8

Councilman Reggie Harris, who chairs council’s Equitable Growth and Housing Committee, attended the press conference and have endorsed the plan. NATIONAL APARTMENT ASSOCIATION ADVOCATE EVENT SET FOR MARCH 8, 9 The National Apartment Association’s Washington DC Advocate event has been planned for March 8 and 9. The annual event, which will be held in person this year, provides GCNKAA members the chance to meet with members of Congress and their staffs to discuss multi-family issues. COVID-19 continues to have an impact on Congressional operations. The security measures that are in place include: • a cap on number of attendees per in-person meeting, somewhere between 5-10 • attendees will go through security, be escorted to the office by a staff member and then escorted back out through security after the meeting. Attendees will have to go through this process for each separate meeting. As of February 14, approximately 70 of House members have a proxy on file with the House, meaning they are not in D.C. to vote. How much longer members will use proxies is unknown. Based on this information, it is likely that many offices will only schedule a virtual meeting. On February 14, DC Mayor Muriel Bowser announced that as of February 15, the vaccine mandate will be removed, and as of March 1, the mask mandate will be removed. In light of these recent changes, Advocate attendees will no longer be required to show Proof of Vaccination and masks will be optional - but encouraged. Even though GCNKAA will not likely be able to accommodate as many attendees as in past years, please contact me through my email at pat@gcnkaa.org if you are interested in traveling to Washington for the event.

Our House

This heading contains membership, staff, committee information and events.

NAA APARTMENTALIZE ADDS DAN LEVY AND EARVIN ‘MAGIC’ JOHNSON TO LIST OF SPEAKERS

Experience the unstoppable energy of Apartmentalize, where the industry’s thought leaders, trendsetters, and innovators come together to share ideas and solutions. Nationally recognizable speakers from outside the industry motivate you with their inspiration and personal stories of success and real-life experiences. The National Apartment Association (NAA) has recently announced the final two of three General Session speakers: Earvin ‘Magic’ Johnson and Dan Levy.

Operating under the philosophy that true success is making others successful, he is one of the leading investors in a number of minority-owned tech companies that include Uncharted Power, an awardwinning power and data infrastructure technology company; Jopwell, a diversity and hiring recruiting platform; and ShotTracker, a company that makes wearable technology for basketball players that helps track player and ball movement. He is deliberate in his investment strategy to bring a positive impact to the community.

EARVIN “MAGIC” JOHNSON: BASKETBALL DAN LEVY: WRITER, ACTOR, DIRECTOR Earvin ‘Magic’ Johnson LEGEND, ENTREPRENEUR AND AND PRODUCER PHILANTHROPIST Friday General Session Wednesday General Session 3:30 p.m. – 5:00 p.m. 3:15 p.m. – 4:30 p.m. Daniel Levy is an Emmy® Award-winning writHaving left the basketball court for the boarder, actor, director, producer, and New York Times room, Johnson parlayed the skills and tenacity he Best Selling author. He is best known for his work acquired on the court into the business world as on one of the most beloved shows on television, Chairman and CEO of Magic Johnson Enterprises Schitt’s Creek, which he co-created with his father (MJE). MJE provides high-quality products and serEugene Levy. For its sixth and final season, the sevices that focus primarily on ethnically diverse and ries received nine Emmy wins, becoming the most underserved urban communities. awarded comedy series in a single year. The show For the last two decades Johnson has consistentalso broke major records for being the first comedy ly turned heads with his unprecedented partnerships. or drama series to sweep all four acting categories In his early years as an entrepreneur, he forged an aland received the most wins for a comedy series in its Dan Levy liance with Sony Pictures to develop Magic Johnson final season. Levy and his father were also the first Theatres. In 1998, he teamed with Starbucks to become father-son pair to win Emmys in the same year, while the only franchisee in the history of the company, acquiring and Levy personally tied the record for most wins by an individual in eventually selling 125 stores in a lucrative move that further so- a single season with four total wins. lidified his position in the business world. Both ventures served as In 2013, he co-created Schitt’s Creek, a half-hour single-camcatalysts for redevelopment in urban communities, and are widely era comedy for CBC/ITV/Pop. In addition to being the co-crerecognized as the corporate blueprint for engagement and success ator, showrunner, and executive producer of the series, Levy also with urban consumers across America. starred alongside Eugene Levy, Catherine O’Hara, Annie Murphy, Still a commanding presence in the sports world, he made and Chris Elliott. history in 2012 when he became co-owner of the Los Angeles Schitt’s Creek garnered countless awards and nominations over Dodgers, a Major League Baseball franchise that was purchased the years, most notably sweeping the 2020 Emmys by winning Best for an astronomical $2 billion dollars. It was the highest purchase Comedy Series, Best Comedy Actor, Best Comedy Actress, Best price for any professional sports team at the time. He also coowns Comedy Supporting Actor, Best Comedy Supporting Actress, Best the Los Angeles Sparks of the WNBA, Major League Soccer’s Comedy Writing, Best Comedy Directing, Outstanding Casting Los Angeles Football Club, and eSports franchise Team Liquid. for a Comedy Series and Outstanding Contemporary Costumes. Johnson continues to expand his influence through a num- Additionally, for its final season which aired in 2020, the show ber of other investments. He currently has controlling inter- was nominated for five Golden Globe Award nominations, winests in EquiTrust, a $20 billion financial services company, and ning two for Best Musical or Comedy Television Series and Best SodexoMAGIC, a food service, and facilities management com- Actress in a Musical or Comedy Television Series, earned five pany. Critics Choice Award nominations, and secured two wins for Best The Lansing native is constantly evolving and remaining rel- Supporting Actor and Best Actress in a Comedy Series, five SAG evant in a dynamic digital age by broadening his scope into in- Award nominations and two wins for Outstanding Performance by frastructure and technology. In 2015, Magic Johnson Enterprises an Ensemble and Actress in a Comedy Series, two GLAAD Media and Loop Capital formed an alliance to create MJE-Loop Capital Award wins for Best Comedy Series, two TCA Awards including Partners. The firm raised a fund committed to investing millions of Outstanding Achievement in Comedy, a Costume Design Guild dollars in infrastructure improvement in the United States. Award for Excellence in Contemporary Television, among many

8 APARTMENT ADVANTAGE 11

others. Levy was also recognized as one of the Grand Marshals for NYC Pride 2020. In 2019, the show received four Emmy nominations including Best Comedy Series and TCA Award nomination for Outstanding Achievement in Comedy. That same year, Levy won Best Comedic Performance at the MTV Movie & TV Awards for his role on the show and was honored by GLAAD with the Davidson/Valentini Award. Levy began his television career co-hosting MTV Canada’s flagship show MTV Live and later co-wrote, co-hosted, and coproduced the critically-acclaimed ratings hit The After Show and its various incarnations, including The Hills: The After Show and The City: Live After Show. Levy also wrote, produced, and starred in his own Christmas special for MTV, Daniel Levy’s Holi-Do’s & Don’ts, and co-hosted the MTV Movie Awards Red Carpet, the X-Factor pre-show, and national coverage of the Vancouver Olympic Games for CTV. Levy also co-hosted The Great Canadian Baking Show and has also made a guest appearance on Modern Family. He made his film debut opposite Tina Fey in “Admission”. Levy starred alongside Bette Midler, Kaitlyn Dever, Sarah Paulson, and Issa Rae in Coastal Elites, written by Paul Rudnick and directed by Jay Roach, produced entirely under quarantine that aired on HBO. In 2020, he appeared in the hit romantic comedy Happiest Season on Hulu. Levy made his hosting debut on Saturday Night Live on February 2 for which he received an Emmy nomination. Most recently, Levy signed a multi-year deal with Netflix, under which Levy will develop scripted and unscripted content. Levy’s work in film under the deal will begin promptly with an original untitled romantic comedy which he’ll direct, write, produce and star in. Additionally, his book, Best Wishes, Warmest Regards: The Story of Schitt’s Creek, which he co-wrote with Eugene Levy, debuted on the New York Times Best Seller list. Up next, Levy will host and executive produce The Big Brunch, which Levy created, for HBO Max. Dan Levy and Magic Johnson join racecar legend, entrepreneur, author, and podcaster Danica Patrick as keynote speakers for Apartmentalize in San Diego. Ms. Patrick will speak at the Thursday General Session from 10 am to 11:30 am. As a racecar driver, Danica Patrick broke barriers and set records with her ontrack performance. With her racing career behind her, Danica looks to her next chapter as she focuses on her passions: good food, great wine, fitness and helping others achieve their goals. ABOUT APARTMENTALIZE Experience the unstoppable energy of Apartmentalize, where the industry’s thought leaders, trendsetters, and innovators come together to share ideas and solutions. Here are the the top reasons you should attend Apartmentalize. EXPERIENCES Apartmentalize schedule is designed to maximize your connections with other attendees and exhibitors. With interactive sponsored activities, the NAA Exposition and structured networking sessions, Apartmentalize provides countless opportunities to meet and exchange ideas with the best in the industry. • Welcome Reception: Kick off 2022 Apartmentalize by enjoying snacks and beverages while networking with fellow attendees and suppliers and at the Welcome Reception. The

MARCH 2022 8

Maintenance Mania®, National Championship will be held during the reception and all attendees are invited to attend, network and cheer on the competitors. Wednesday, June 22 | 5:00-6:30 p.m. • Maintenance Mania National Championship: To celebrate 15 years of Maintenance Mania®, fans will have the opportunity to participate in national competition games, a readyto-race car station, and test their maintenance knowledge for a chance to win prizes presented by HD Supply. Wednesday, June 22 | 5:00-6:30 p.m. • NAA Exposition: The NAA Exposition brings together the rental industry’s top management professionals and suppliers eager to network, share ideas and the latest products and services. Featured Areas this year include: • Expo Eats: Grab a complimentary lunch on Thursday and Friday. • Express Education: Two stages featuring 30-minute interactive sessions that include quick digestible content, easily applied takeaways, Q&A and storytelling. • New Exhibitor Section: Check out companies who are exhibiting at Apartmentalize for the very first time. • NSC Lounge: Learn more about the companies who are members of NAA’s National Suppliers Council. • Carnival Row: Try your luck at four different carnival games for the chance to win fun prizes! Thursday, June 23 | 11:30 a.m. – 4:30 p.m. Friday, June 24 | 9:30 a.m. – 3:00 p.m. • NAAExcellence Awards: NAA’s Excellence Awards, or Excels, recognize excellence and leadership in the rental housing industry. Excels celebrate communities, industry professionals and affiliated apartment associations who make unique contributions to the industry. For the winners, receiving an Excels award represents milestones and outstanding achievement. Friday, June 24 | 11:30 a.m.- 12:30 p.m. • Friday Night Party: Close your 2022 Apartmentalize experience by celebrating new connections and newfound knowledge. This event is always a crowd-pleaser with craft cocktails, beers and bites. A ticket to the Friday Night Party is included in Full Conference and Friday One-Day registrations. Additional tickets can be purchased for $200. Friday, June 24 | 7:00-10:00 p.m. • NAA Gives Back: A $1 donation will be added to your registration with the ability for you to change the dollar amount to your donation of choice. This donation will go to the Resident Relief Foundation, who helps keep responsible residents in their apartments during an unexpected financial emergency and help them better prepare for future emergencies. Each year, NAA supports a local community organization with Apartmentalize attendees. Stay tuned for updates for our selected organization in San Diego. For more information, or to register, click here.

JANUARY 2022 NEW MEMBERS PRIMARY

ASSOCIATE

Geller Associates Phyllis Gepp 101 Eisenhower Parkway Roseland, NJ 07068 (973) 971-0044 phyllis@gellerproperties.com

Bug Patrol Joshua Thurman 405 East Town Street Columbus, OH 43215 (614) 551-6165 josh@bugpatrol.us Pest Control/Apartment Turns

HelloSpoke Jamie Webb 118 East Main Street Louisville, KY 40202 (888) 955-5155 jwebb@hellospoke.com VoIP/Answering Service/Call Tracking

Dynamic National Construction Drew Smith 8501 Wade Boulevard, Suite 310 Frisco, TX 75034 (469) 226-3734 drew.smith@dynamicnational.com Remodeling/General Contractors

Homebase JD Trueblood 13408 Grapevine Lane Fishers, IN 46038 (317) 840-3845 jd.trueblood@homebase.ai Smart Apartment Technology/Internet Wi-fi

General Electric Credit Union Danny McNeill 11370 Reed Hartman Highway Cincinnati, OH 45241 (513) 204-229 danny.mcneill@gecreditunion.org Banking and Financial Services/Brokers

8 APARTMENT ADVANTAGE 13

NICHOLE WILEY WITH BRG APARTMENTS SELECTED FOR 2022 NAA DIVERSITY LEADERSHIP PROGRAM We are very excited to announce that the National Apartment Association (NAA) has selected Nichole Wiley with BRG Apartments for the 2022 NAA Diversity Leadership Program. NAA’s Diversity Leadership Program (DLP) provides up to 15 individuals of diverse backgrounds an opportunity to develop as a leader in the rental housing industry. Participants who are considered junior to mid-level (3-7 years in rental housing) will gain leadership experience through mentoring, and training as part of the yearlong program. The program is a crucial aspect of the NAA’s leadership diversification strategy intended to identify, mentor and engage individuals from underrepresented minority groups. Upon completion of the Diversity Leadership Program, participants will be able to: • Gain understanding and comfort of your cultural background. • Learn how unconscious bias’ impact your view of others and

interactions with them. • Develop insight on how you can contribute to D&I efforts at your company. • Advance your leadership and communication skills to position yourself for success in a diverse world. • Learn how to facilitate healthy conversations around diversity in the workplace. • Develop a personalized career growth plan to achieve a leadership role within the rental housing industry Nichole is very active with the GCNKAA, including chairing the Diversity, Equity & Inclusion committee as well as spearheading the Where Are We Wednesday features on GCNKAA’s social media platforms. Congratulations to Nichole and good luck in the program!

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GOLF OUTING SCHEDULED FOR JUNE 9; FOURSOME AND SPONSORSHIPS ON SALE MARCH 16 On Thursday, June 9, 2022, Aston Oak’s 18-hole golf course will host the Association’s 36th Annual Golf Outing. By using the 18-hole facility to host our event, we can host up to 160 golfers providing even more owners, multi-site managers, property managers, leasing consultants and other vendors for you to meet and greet. Here’s more information on how to get more bang for your buck. There are NINE types of sponsorships available. You may select the type you want based on the level of participation you want the day of the outing. Hole sponsorships require the most participation while other types require only minimal participation. We strongly encourage all hole sponsors to have a representative from their company sitting at their sponsored hole. IF you cannot guarantee this, we recommend you consider a different sponsorship option that does not involve as much participation. To encourage hole participation, the golf committee will be hosting the Golfer’s Choice Award to the hole voted the best! All will be offered on a first-come, first-served basis. All sponsors receive signage at the outing, pre-event marketing exposure and public acknowledgement of sponsorship during dinner the day of the outing. Hole and beverage sponsors also have the unique opportunity to create a memorable impression and build relationships at their sponsored hole/station. Beverage sponsors will be listed on the beverage cups distributed during the outing and trophy sponsors will be listed on the trophies. All sponsors are also invited to donate door prizes or give-aways to all participants.

Type of Sponsorship No. Available Cost of Each Hole* 18 $400/$500 (par 3s) Beverage Station 15 $250 Lunch 3 $400 Dinner 3 $500 Trophy 3 $225/200/175 Putting Green 3 $200 Driving Range 3 $150 Bag Drop 1 $500 GiveAway 1 $3000 Due to liquor licenses, NO sponsor is permitted to bring ANY alcoholic beverages onto the course. All alcoholic beverages will be provided by the course ONLY. There will also NOT be any beer at beverage stations. Beer and liquor will be provided only by two beverage carts controlled by Aston Oaks employees that will drive around the course all day. Beverage stations for the 2022 outing are located on holes 4, 8, 12 and 16. Please note that if you select one of these holes as a hole sponsorship, there is a chance you may have beverage sponsors nearby. If you are interested in reserving a sponsorship or a foursome for the 2022 GCNKAA Golf Outing, call or email Michele at the Apartment Association office at 513 407-8612 or michele@gcnkaa. org or click here for more information. Foursomes and sponsorships are limited and will be sold on a first come first serve basis. Foursome and sponsorships will officially open to the general membership on March 16. Watch for more details!

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8 APARTMENT ADVANTAGE 15

BUSINESS EXCHANGE MOVES TO MAY: CURRENTLY SEEKING PROPERTY OWNERS AND MANAGMENT COMPANIES TO PARTICIPATE THE PROGRAM The Business Exchange is a trade show-style event where the owner and property management companies are the exhibitors and the Associate Members are the attendees. The Associate members circulate the room in three-to-five minute meetings. This is one of the largest revenue generators for the Apartment Association and the participation of our management companies is critical for its continued success. OWNER AND PROPERTY MANAGEMENT COMPANY REGISTRATIONS The Business Exchange Committee has worked hard to make changes to this event to provide a better value for the companies who participate. The biggest change is that we will allow participating property owners and management companies to select the top 10 products or services they are looking to invest in over the upcoming year. We will then match your selections up with our participating associate members who offer that product or service. Your first 10 to 15 meetings will be pre-scheduled using these selections. After the first 10 to 15 rotations, we will revert back to allowing our associate members to meet with any property owners or management companies they would like to meet with that were not on their meeting list. The only investment we ask of our property management

EXCHANGE

24TH MAY

8:30 AM TO 11:30 AM OASIS CONFERENCE CENTER

MARCH 2022 8

companies is your time and to donate two $25 gift cards of your choice OR a 30-minute coffee meeting with an associate member. These will be raffled off to participating associate members during the Business Exchange. The Business Exchange offers an easy way to take care of multiple vendor meetings in one location at one time. This is an excellent opportunity to gather the latest price and product information with a personal touch. We respectfully request that owner/management attendees be senior executives who have the authority to make purchasing decisions. The Greater Cincinnati Northern Kentucky Apartment Association’s 2022 Business Exchange will be held on Tuesday, May 24 from 8:30 am to 11:30 am at the Oasis Conference Center in Loveland, Ohio. Participation in this event is free for all management companies. Please plan on arriving by 8:15 am to make sure you have enough time to get ready for the first rotation of our associate members at 9 am. Networking and continental breakfast are from 8:30 am to 9 am. If you would like to participate as a property management company or an owner, or would like more information on the Business Exchange, please click here or contact Michele at the Apartment Association offices by emailing michele@gcnkaa.org or calling 513 407-8612. To download the Information Statement and Registration Form click here.

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COST CONTROL STRATEGIES FROM SEDGWICK Sedgwick utilizes leading measures and predictive cost containment to help Ohio employers contain costs and lower premiums. When a claim occurs, Sedgwick is ready to apply cost containment strategies to quickly resolve the claim. Salary continuation Salary continuation is compensation paid to an injured worker by the employer, in lieu of temporary total compensation paid by the Ohio Bureau of Workers’ Compensation (BWC). By continuing to pay an injured worker’s wages as if they were still working the regular amount of hours per week, an employer can avoid BWC paying out temporary total compensation of the claim. Lump sum settlements A lump sum settlement is an agreement between the employer, injured worker and BWC for a payment of lump sum, to settle one or more workers’ compensation claims. Settling a claim allows the removal of the settled claims’ reserves and helps to keep the employer’s premium costs lower. Handicap reimbursements Handicap reimbursement is a program where an employer may seek reimbursement if an injured worker has one of 25 preexisting conditions. Under the program, an employer may file for reimbursement on certain workers’ compensation claims, if it can be proven the handicapped condition(s) led to the injury or delayed the healing process.

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Vocational rehabilitation Vocational rehabilitation helps injured workers safely return to work or maintain employment and decrease costs of workers’ compensation claims. These services are individually tailored to meet the needs of injured workers and their work environment. Modified duty off-site (MDOS) MDOS is offered to assist in returning employees to work (temporarily offsite) following an injury or period of disability. This program provides placement for employees, who are not able to temporarily return to their original job. Typically, these job placements are coordinated with non-profit organizations. MDOS allows employees to resume a productive work lifestyle while transitioning to their regular job, helping decrease claim costs for the employer. Transitional work program Transitional work allows injured employees with medical restrictions to work in their job or a transitional job for a limited period of time under the supervision of a medical provider. This program helps lower an employer’s workers’ compensation costs by decreasing the number of days an injured worker is off work. For more information, contact our Sedgwick program manager, Julia Bowling at julia.bowling@sedgwick.com or ph 513218-4062.

GCNKAA PACs What They Can Do For You GCNKAA Political Action Committee (PAC) dollars can and do make a difference. Influence at the local, state and national government levels would not be possible without your contributions. If you have not already done so, please invest in GCNKAA’s PAC. Our recommendation is $1 per unit. Contact Pat Crowley at 513 407-8612 for more information.

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8 APARTMENT ADVANTAGE 25

February GMM and Officers Installation Dinner February 15, 2022

MARCH 2022 8

JEFF MARCH AND MICHELE KLUSMAN RECEIVE PRESIDENT’S AWARD AT FEBRUARY GMM

Congratulations to Jeff March with BRG Apartments and Michele Klusman with the Greater Cincinnati Northern Kentucky Apartment Association for receiving the 2022 President’s Award from Don Brunner. This award is handed out each year by the GCNKAA president to the person of their choice in recognition of their service to GCNKAA. Jeff has been a driving force behind the Apartment Association Outreach (AAO) for the past two years, including his successful launch of the Champions of Leadership which raised more than $200,000 in funds. Jeff was unavailable to accept his award at the meeting. Michele has been a loyal Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) staff member for 25 years working behind the scenes on all the events, networking opportunities, and communications that keep the association moving forward.

TONYA PETERSEN WITH MILLER VALENTINE GROUP INSTALLED AS 2022 GCNKAA PRESIDENT

Congratulations to Tonya Petersen with Miller Valentine Group on being installed as president of the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) for 2022. Tonya is working hard to bring new ideas to the GCNKAA. Joining Tonya on the GCNKAA Executive Committee as leaders for this year are Melissa Joy with Village Green Management as vice president, Justin Seger with HILLS Properties as treasurer, and Craig Coffman with Uptown Rental Properties as secretary. The Ohio Apartment Association (OAA) Trustees, Apartment Association Outreach (AAO) board of directors, Associate Council and the GCNKAA full board of directors were also installed during the February General Membership Meeting and Installation Dinner on February 15 at Oasis Conference Center. See page 26 for more photos.

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8 APARTMENT ADVANTAGE 27

2022 GCNKAA Trade Show

Sharonville Convention Center Tuesday, March 15, 2022 | 5 pm - 7:30 pm Booth Information Size: 8’ x 10’

GCNKAA Hospitality Loading Dock Area and Sharonville Convention Center Concession Stand

87. 88. 89. 90. 91. 92. 93.

94. 95. 96. 97. 98.

86. 65.

$800 Before February 15; $900 After February 15 $850*not eligible for early bird pricing VIP Sponsor Only

PRIZE BOOTH

85. 66.

28. 9.

84. 67.

64. 47.

46. 29.

27. 10.

83. 68.

63. 48.

45. 30.

26. 11.

82. 69.

62. 49.

44. 31.

25. 12.

81. 70.

61. 50.

43. 32.

24. 13.

80. 71.

60. 51.

42. 33.

23. 14.

79. 72.

59. 52.

41. 34.

22. 15.

78. 73.

58. 53.

40. 35.

21. 16.

77. 74.

57. 54.

39. 36.

20. 17.

76. 75.

56. 55.

38. 37.

19. 18.

99.

Enter

43. 26. Jetty 1. PERQ 44. 27. Greenway Waste 2. Lake Doctors & Recycling 3. Alpha Home Pros 45. 28. Redicarpet 4. CMHA 29. Jetz / Cincinnati Coin Laundry 5. 30. Zumper 6. 46. 31. Hays + Sons Complete 7. Parcel Pending Restoration 8. Carpetland Carpet One 47. 32. Rent Manager 9. HD Supply 33. Qira 10. ALN Apartment Data 48. 34. Marietta Drapery & 11. Dynamic National Window Coeverings Construction 49. 35. RentVision 12. Feazel 13. Charter Communications 36. McSwain Carpets 50. 37. Snowball Pest Control 14. Multifamily Utility Co. 38. 15. 16. Rumpke of Ohio 17. Nationwide Energy Partners 51. 18. Nationwide Energy Partners39. 19. Appfolio 52. 40. 20. KeyTrak 21. Valet Living 53. 41. 22. Pure Property Solutions 23. Bone Dry Roofing 42. 24. Terminix 25. Securitas Security USA

Cost Per Booth

MARCH 2022 8

Enter

54.

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74. Silco Fire and Security 75. Scherzinger Pest Control 76. 55. 77. 78. 79. 56. TNT Powerwash 80. 57. ICON Property Rescue & 81. Restoration 82. 58. Bernecker Brothers Roofing 83. OdorXit 59. BG Multifamily 84. HelloSpoke 60. Corken Steel Products 85. Extermital Termite & Pest 61. Cincinnati Bell Control 62. Roto Rooter Services Co 86. Quantum Fiber 63. CRG Residential 87. National Heating and Air 64. Teasdale Fenton Carpet 88. National Heating and Air Cleaning 89. Pioneer Energy Mgmt. 65. Yardi Systems 90. Trane Technologies 66. ePremium Insurance 91. Agency 92. 67. G&G Fitness Equipment 93. 68. VMintegrated Systems 94. 69. AmRent 95. 70. Dish Fiber 96. 71. TRI-WEH Restoration and 97. Cleaning 98. 72. Neyra Paving 99. 73. Bug Patrol

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MARCH 15, 2022 SHARONVILLE CONVENTION CENTER 5 PM - 7:30 PM S E E I N S I D E F O R D E TA I L S

STEP RIGHT UP... ...to the Greater Cincinnati Northern Kentucky Apartment Association’s annual Trade Show on Tuesday, March 15, 2022, at Sharonville Convention Center. As always, the Trade Show is free to attend with free parking. Free food returns this year from 5:45 pm to 6:45 pm! A cash bar and other food concessions are available. So come find out what your Associate Members have to offer your company. And be sure to hang around throughout the show for more than $2500 in Grand Prize Drawings beginning at 5:15 pm and ending with the big drawing at 7:30 pm. Watch for details.

*ADMISSION NON-EXHIBITOR ADMISSION POLICY

It has been determined that in order for the significant investment in booth space or sponsorships to be of the highest value and integrity to the exhibitors and sponsors, that Associate Members, their employees and staff, who are not otherwise exhibiting at the Trade Show or a sponsor of the Trade Show, shall not be permitted on the Trade Show floor at any time during the Trade Show. This policy does not apply to any attendance for any Primary or Honorary member of the GCNKAA. The Associate Council requests that exhibiting vendors, GCKNAA Members and staff who witness persons employed by any company who is not a GCNKAA Member, or an Associate Member who is not a sponsor or exhibitor with a proper exhibitor or sponsor name tag, to report such actions to the GCNKAA admission table at the entrance to the Trade Show floor. Any violation of this policy, will result in an invoice to the non-exhibiting, non-sponsoring Associate Member equal to the fee of one (1) 8 x 10 booth submitted to the offending Associate Member Organization. The offending individual or company shall also be banned from all future GCNKAA activities, meeting, or other events, until said invoice is paid in full to the GCNKAA and posted. This policy, in fairness to all, is extended to all Primary Members, such that the Primary Members are specifically requested not to violate this policy by bringing as guests of the Primary Member any person employed by a non-exhibiting/non-sponsoring Associate Member or any other business without the express written approval of the Associate Council.

FREE! All property owners and management companies - and all their staff - receive complimentary admission to the 2022 Trade Show. Please be sure to register online for the trade show in advance and check out our amazing line up of education sessions on the next page.

This year, we have six hot seminars for you to choose from. For complete details on these seminars, see page 3 of this insert. All seminars are eligible for Continuing Education Credits (CECs) for CAM, CAPS, CAMT and NALP.

SPONSORSHIPS NOW AVAILABLE THROUGH MARCH 1*

Are you interested in participating in the 2022 Trade Show but don’t have the big budget or enough time for a booth? There is an easy and inexpensive way to get your name out in front of more than 600 people in less than 6 hours. This is a wonderful opportunity for all members - no matter if you have one representative or 100 employees - to get involved through a sponsorship. LOGO SPONSORS ……………………...............................................………………$500 Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only. Only available through February 15, 2022.* Includes 2 admissions to the trade show floor. BAG SPONSOR ……………..........………………....................................………$500 Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For property owners and management companies only. Only available through February 15, 2022.* FOOD SPONSOR ………………..............................................……………………$300 Returning to the 2022 trade show is free food from 5:45 pm to 6:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2022 trade show. For primary and associate members. Includes 2 admissions to the trade show floor. SEMINAR INTERMISSION SPONSOR……...................................................…$200 Seminar intermission sponsors will receive inclusion on promotional pieces and your company logo on event signage inside the seminar rooms. For both associate and primary members. Includes 2 admissions to the trade show floor. If you are interested in becoming a sponsor, contact Michele at 513 407-8612 or michele@gcnkaa.org.

FIRST SESSION E X P E C TAT I O N P O C M A P P I N G W I T H TO N I B L A K E

T H E A RT O F H I R I N G WITH LEAH BREWER

1 : 3 0 P M TO 3 : 0 0 P M $69 PER PERSON*

1 : 4 0 P M TO 3 : 1 0 P M $69 PER PERSON*

COVID 19 POLICY

Specifically relating to the global COVID-19 pandemic, Vendor and Attendees acknowledge the highly contagious nature of COVID-19 and voluntarily assumes the risk of exposure or infection by voluntarily attending and/or exhibiting at the Tradeshow, and that such exposure or infection may result in personal injury, illness, disability, and/or death to Vendor. Vendors and attendees understand that the risk of becoming exposed to or infected by COVID-19 at the Tradeshow, or while traveling to or from the Tradeshow, may result from the actions, omissions, or negligence of others who may attend the Tradeshow or their families, colleagues, or other they U B E R Cwith LOwhom SIN G may have contact. Accordingly, Vendors and attendees understand and agree that thisArelease WITH LE H B includes R E W any E Rclaims arising out of, relating to, or based on the actions, omissions, or 3 : 4 0 P M TO 5 : 1 0 P M negligence of the Greater Cincinnati Northern $ 6 9 P E R Kentucky P E R SApartment O N * Association, and each of their employees, agents, and representatives, whether a COVID-19 infection occurs before, yet during, or after Ask for the commitment. Sounds simple, many leasing in theperceived Tradeshow.as pushy and rude, and consultants areparticipation fearful of being

SECOND SESSION AMAZING LEASING W I T H TO N I B L A K E 3 : 3 0 P M TO 5 : 0 0 P M $69 PER PERSON*

Program includes: •2022 Totally Toni Market Trend Report •Techniques for Value Positioning with Advanced Marketing Tool •Miracle Marketing with Petty Cash •What to do instead of FREE RENT •Procedures for Improving the Human Connection – Telephone/Email •2022 Re-invented Telephone / E-mail Follow-up •2022 Data on Speed to the Lead – Leasing I.Q. •Real-time Remote Leasing Engagement with QRs •Closing – Everyone – Every time! •Staging a Remote Leasing – Closing on the first visit

so they just don’t ask the closing questions. Learn the “how”, the additionoftoeasy all other rules techniques, and regulations relating to “why” and the In“when” closing designed to the Vendor’s and attendee's attendance at the take the fear out of asking, and increase “YES” answers. Tradeshow, Vendor and attendeethe agrees to comply Apply sure-fire with closing your leasingthat presentations All techniques COVID-relatedto procedures may be by closing the Greater that can doubleimplemented or triple your rates.Cincinnati Northern KentuckyFO Apartment Association and Sharonville OD SPONSOR Convention Center, including, but not limited to, testing, mask-wearing and social distancing requireB EVERAGE SPONSOR ments and restrictions on certain activities that carry higher COVID-related risk, in order to protect as much as possible health and safety SPONSOR of all Tradeshow SEthe MINAR LUNCH Vendors. Failure to comply may result in the Vendor’s

MAINTENANCE SESSIONS FINANCIAL IMPACTS OF MAINTENANCE MAINTENANCE COMMUNICATIONS 1 : 4 0 P M TO 3 : 1 0 P M 3:40 PM TO 5:40 PM $69 PER PERSON* $69 PER PERSON*

Maintenance staff keeps like the lights on, literally and figuratively. Without a properly maintained property there is no product. As maintenance is so important to the success of the property it is important to understand how it financially affects the property as a whole. This seminar aims to teach you just that. Having all divisions of a property understand their greater impact on the property is key to improving collaboration, performance, and financial success.

There are thousands of different languages across the world! While people you work with or around may speak a common language, often times different teams form their own kind of "language" in a sense. This can be in the form of different forms of slang, abbreviations, tones, and context! Since we all know that team work makes the dream work, it is important that we communicate as effectively as possible. This seminar will enhance your communication skills with everyone on your team. That could be with a direct team member, a supervisor, a leasing agent, a manager, a resident, or anyone else you may come into contact with at the workplace.

$100 $250 $300

*ADMISSION NON-EXHIBITOR ADMISSION POLICY

SPONSORSHIPS NOW AVAILABLE THROUGH MARCH 1*

FIRST SESSION E X P E C TAT I O N P O C M A P P I N G W I T H TO N I B L A K E

T H E A RT O F H I R I N G WITH LEAH BREWER

1 : 3 0 P M TO 3 : 0 0 P M $69 PER PERSON*

1 : 4 0 P M TO 3 : 1 0 P M $69 PER PERSON*

COVID 19 POLICY

SECOND SESSION AMAZING LEASING W I T H TO N I B L A K E 3 : 3 0 P M TO 5 : 0 0 P M $69 PER PERSON*

MAINTENANCE SESSIONS FINANCIAL IMPACTS OF MAINTENANCE MAINTENANCE COMMUNICATIONS 1 : 4 0 P M TO 3 : 1 0 P M 3:40 PM TO 5:40 PM $69 PER PERSON* $69 PER PERSON*

$100 $250 $300

VIP SPONSORS

REGISTRATIONS To register online, visit www.gcnkaa.org/events/trade-show-education-seminars

SIGN ME UP! ATTENDEE NAME

*Please make separate copies for each additional attendee from the same company. COMPANY ADDRESS CITY/STATE EMAIL PHONE

ADDITIONAL SEMINAR INFORMATION * Package Deal pricing includes your choice of one first session seminar and one second session seminar for one low price of $99 per person. Seminars are pre-paid. A $5 invoice fee will be included on any invoices. Non-member rates double. Lunch is not provided.

PAYMENT

EXPECTATION POC MAPPING

$69

THE ART OF HIRING

$69

FINANCIAL IMPACTS OF MAINTENANCE

$69

AMAZING LEASING

$69

UBER CLOSING

$69

MAINTENANCE COMMUNICATIONS

$69

PACKAGE DEAL

$99

Please check the morning and afternoon seminar you will be attending above

COVID 19 POLICY

Specifically relating to the global COVID-19 pandemic, Vendor and Attendees acknowledge the highly contagious nature of COVID-19 and voluntarily assumes the risk of exposure or infection by voluntarily attending and/or exhibiting at the Tradeshow, and that such exposure or infection may result in personal injury, illness, disability, and/or death to Vendor. Vendors and attendees understand that the risk of becoming exposed to or infected by COVID-19 at the Tradeshow, or while traveling to or from the Tradeshow, may result from the actions, omissions, or negligence of others who may attend the Tradeshow or their families, colleagues, or other with whom they may have contact. Accordingly, Vendors and attendees understand and agree that this release includes any claims arising out of, relating to, or based on the actions, omissions, or negligence of the Greater Cincinnati Northern Kentucky Apartment Association, and each of their employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in the Tradeshow. In addition to all other rules and regulations relating to the Vendor’s and attendee's attendance at the Tradeshow, Vendor and attendee agrees to comply with All COVID-related procedures that may be implemented by the Greater Cincinnati Northern Kentucky Apartment Association and Sharonville Convention Center, including, but not limited to, testing, mask-wearing and social distancing requirements and restrictions on certain activities that carry higher COVID-related risk, in order to protect as much as possible the health and safety of all Tradeshow Vendors. Failure to comply may result in the Vendor’s or attendee's exclusion from the Tradeshow, and Vendor will not receive a refund of any fees.

TOTAL

CHECK ENCLOSED

INVOICE ME ($5 INVOICE FEE)

CREDIT CARD # EXP. DATE

SECURITY CODE

BILLING ZIP

SIGNATURE

MAIL REGISTRATION AND PAYMENT TO:

GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSN. 7265 KENWOOD ROAD, STE. 100, CINCINNATI, OHIO 45236 F: 513 407-7868 | P: 513 407-8612 | E: JAMES@GCNKAA.ORG

The Apartment Association Outreach, Inc. LETTER FROM THE PRESIDENT By Megan Lawhon, PLK Communities, Outreach President

March is here and I am ecstatic! This brings my favorite time of year…March Madness! I believe everyone needs a break from this dreary weather, and we need more sun and spring vibes in our lives. As we continue our forward movement in 2022, I think it’s important to share that our AAO Board has approved the first Rent Assistance payment to our social service partners at the end of February for $21,500! This contribution continues to help those in need as Megan Lawhon we navigate challenges with the pandemic, as well as other challenges presented with housing payments. Additionally, the Board authorized a payment of $15,000 to our Food Pantry partners. We are so fortunate to be able to partner with twenty food pantries throughout the tristate area and help our community members in need. We will continue to look for opportunities to financially support our Rental Assistance program, as well as our Food Pantry partners, throughout the year; however, we are proud to be able to support these pillars of our nonprofit program this early in the year. 5K 4 Rent: Please hold the date of Saturday, April 9, 2022, for the Jetz Service/Cincinnati Coin Laundry 5K 4 Rent. We continue to remain hopeful that we can all be together in April; however, we will keep everyone apprised of details as the date approaches. The website is www.5k4rent.org, where you can register to participate in or sponsor this fun event at Friendship Park!

A 501(c)(3) Charitable Organization

A Night Out for Outreach: Please mark your calendars for October 29, 2022, for our Night Out for Outreach event. We are super excited to announce that this year our event will be held at The Anderson Pavilion and we will be utilizing The Carousel for cocktail hour! A special THANK YOU to Justin and Jill Seger, our co-chairs for this wonderful night. Lastly, we are currently looking for opportunities to support some of our senior living communities, which is a prominent part of our values for the Outreach Board. Last year, due to COVID, we were not able to participate in person; however, we did donate games, puzzles, word books, snacks, and much more, as a small gesture to let these wonderful seniors know they remain top of mind. We are looking forward to in-person contact and celebration in 2022! AAO Board: I am grateful for the service that ALL of our Board members and staff provide; as well as, their continued support to help those in need, utilizing our funds. We would like to thank our entire membership in advance for your continued financial support of Outreach and our efforts to help those in our community who deserve our assistance. THANK YOU TO OUR 5K 4 RENT SPONSORS TO DATE: Presenting Sponsor: Jetz Service/Cincinnati Coin Laundry Start and Finish Line Sponsor: BRG Apartments Champions For Outreach: Thank you to all of our Champions For Outreach Sponsors who support every Outreach event throughout the year. Please see page 30 for our complete list of Champions. 5K Event Silver Sponsor: Rent Manager

8 APARTMENT ADVANTAGE 29

Platinum Sponsor ($20,000)

SEGER FAMILY FOUNDATION

Gold Sponsor ($10,000)

MARCH FAMILY

Cincinnati Coin Laundry

Midwest Multifamily Capital Markets

Silver Sponsor ($5,000)

THE McLEAN

FAMILY

To become a Champion For Outreach, please contact Rebecca McLean, Megan Lawhon, Jeff March. Rebecca@gcnkaa.org - megan@plkcommunities.com - jmarch@brgapartments.com

MARCH 2022 8

Presenting Sponsor Cincinnati Coin Laundry

Finish Line Sponsor

Dear Friends, We are very excited to announce that the Apartment Association Outreach’s tenth annual 5k 4 Rent event will take place on April 9, 2022 at 9am at Friendship Park, 1101 Riverside Drive, in Downtown Cincinnati, Ohio. Please support this event and help Outreach raise money for Rental Assistance. Rental Assistance is provided to responsible and qualified recipients through our long-standing partnership with Freestore Foodbank in Ohio, CAIN, Churches Active in Northside, Jewish Family Service and Santa Maria Community Services. Gold Sponsor - $1,000

Our Committee

Jordann Morgan - Chair Fath Properties

Kellie Jones Michael Wilke Corey Peterson Theresa Hallett Beth Hellman

John Gruen Nichole Murphy Susan Peck Rebecca McLean

Company Logo on AAO Facebook Page Company Logo on Runner & Walker 5k 4 Rent Shirts Company Logo on AAO Website & Sponsor Banner GCNKAA Newsletter Recognition Includes Brunch & Beverages

Bronze Sponsor - $350 Company Logo on Sponsor Banner & Brunch Table GCNKAA Newsletter Recognition Includes Brunch & Beverages

Silver Sponsor - $500 Company Logo on Runner & Walker 5k 4 Rent Shirts Company Logo on AAO Website & Sponsor Banner GCNKAA Newsletter Recognition Includes Brunch & Beverages

Name: _____________________ Company Name: _______________________ Email: _______________________________ Phone: ___________________ SELECT SPONSORSHIP OPPORTUNITY

______Gold $1,000 ______Silver $500 ______Bronze $350

CHECK PAYMENT- Amount Enclosed: $____________ Checks payable to “The AAO” Please mail your donations to: The Apartment Association Outreach, Inc. - 7265 Kenwood Road, Ste 100, Cincinnati, OH 45236

CREDIT CARD PAYMENT

Name on Card:____________________ Card Number: _________________________________ Exp Date: _______________ Security Code: _______________ Zip Code: _________________

All donations made to The Apartment Association OUTREACH, Inc. are tax deductible to the full extent of the law. Contact Susan Peck with questions at 513.407.8612 or susan@gcnkaa.org.

8 APARTMENT ADVANTAGE 31

Trend Setting

This heading contains information on Management & Leasing.

BUILD-TO-RENT EXPANDS ACROSS U.S By Mike Miller, Managing Editor, National Apartment Association

MARCH 2022 8

for Baby Boomers. “Single-family rental homes continue to be a growing segment, with retiring Baby Boomers driving growth in the upper end of the market,” said Bruce McNeilage, Co-Founder and CEO of Kinloch Partners, in a release. “We see SFR heading much more upscale as Baby Boomers retire, move to warmer climates and require high-end amenities. In addition, the emerging work-fromhome movement stemming from the global pandemic is driving a need for larger homes with home offices.” Much of the growth in BTR is in the Sun Belt. The Phoenix market leads the way with more than 6,400 BTR homes. Columbus, Ohio, with its employment and population expansion in recent years, is second on RentCafe’s list with more than 4,700 homes. The Dallas metro is third with nearly 4,300 BTR homes. Houston, Riverside, Calif., and Las Vegas follow. Las Vegas is also home to the most single-family rental communities and the two largest BTR communities: 819 rentals each Mike Miller is Managing Editor at NAA.

Have you looked at your group retrospective rating options? This is Not Your Grandfather’s Group Rating Program: Group Retrospective Rating WHAT IS GROUP RETROSPECTIVE RATING? A performance-based program where BWC-certified group sponsors pool businesses of like industry, that meet strict safety and claims management criteria and practices. As claim costs are controlled, the group members receive premium rebates. Plan savings are often greater than traditional group rating plans. COMPREHENSIVE SAFETY SERVICES We offer on-site safety and program evaluation at no additional cost to help ensure and optimize savings. BEST-IN-CLASS CLAIMS SERVICES ¢ Rates & Payroll Underwriting ¢ Industrial Commission (IC) and Bureau of Workers’ Compensation (BWC) Hearing Representation ¢ Claims Management ¢ Reporting UNEMPLOYMENT CONSULTATION Review and consult with our industry experts on unemployment claim issues. For more information, contact CareWorksComp’s Julia Hall toll-free, at 1-800-837- 3200, ext. 51576 or via email at julia.hall@careworkscomp.com.

The desire to live in single-family homes remains high, and the build-torent (BTR) sector is working to meet this need. Across the country, the build-to-rent (BTR)/build-for-rent (BFR) segment of the rental housing industry is booming, and is expected double in size with roughly 14,000 homes available to renters starting this year, according to RentCafe. There were 6,740 BTR homes completed in 2021. There are upward of 90,000 single-family homes in about 720 BTR communities; this includes single-family homes, townhomes, duplexes and quadruplexes. Nearly two-thirds of single-family rentals are in the suburbs. TruAmerica Multifamily recently launched a BTR division to bring the single-family atmosphere in suburban submarkets throughout the Southwest, Southeast and Texas. Within these rental communities, TruAmerica will focus on providing residents townhomes and single-family homes ranging from 1,200 to 2,200 square feet. “The changing demographics of the U.S., the ongoing affordability-challenges and credit qualification standards of homebuying for Americans has led to a steep decline in homeownership rates, but the desire to live in a home remains high,” said Robert Hart, CEO and Founder of TruAmerica, in an announcement. “BFR is a natural extension of our workforce housing platform because it complements the same demographics that make up our Class B multifamily strategy. It provides yet another housing option for working-class Americans who can’t afford to own a home or would just prefer to rent.” Meanwhile, investor/operator Haven Realty Capital has expanded its portfolio to more than $1.1 billion in BTR assets in less than 15 months. In October 2020, Haven Realty Capital acquired five communities under construction in Atlanta. Haven’s footprint is now 34 communities in nine states. “BTR solves many of the key challenges inherent with the scattered-site SFR business model, which is a reason behind the increased investor interest in the space,” said Sudha Reddy, Founder and Managing Principal of Haven Realty Capital, in a release. Elsewhere, Texas-based builder and operator Wan Bridge has increased its portfolio by 1,000 units in partnership with Land Tejas in the Houston market. “The build-to-rent model of real estate has found a thriving home in Texas and we are eager to continue expanding our footprint across the Lone Star State, starting at Balmoral,” said Ting Qiao, CEO of Wan Bridge, in a release. “Land Tejas’ endorsement and trust in our build-to-rent model demonstrates that our product has a place in master-planned communities, so together we can offer residents the best of our company’s signature products.” Nashville, Georgia and South Carolina are also seeing single-family rental growth with Kinloch Partners delivering homes

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RESIDENT EXPERIENCE VS. AMENITIES: WHAT GIVES YOU THE EDGE? By Ashley Tindell, Criterion.B.

Four secrets for standing out from the crowd in today’s demanding rental housing marketplace. There was a time when the nicest or trendiest amenities were what gave apartment communities a significant edge over the competition. But with the steady increase in multifamily housing demand during the past several years and rising rents, amenities that used to set properties apart have become standard and expected. Renters already expect nearly every property they tour to have high-tech options, resort-style pools, outdoor lounge areas, upscale fitness facilities and pet amenities as part of the standard offerings. These amenities have become expected and are no longer leading differentiators between competitors. To compete in today’s marketplace, apartment communities need to invest in unique amenities and concierge services not offered at every property. Just behind needing a specific location and dealing with a change in personal circumstances, the most prominent reason renters look for a new apartment is that they want a better resident experience. HOW TO CREATE A POSITIVE RESIDENT EXPERIENCE Obviously, a community must have to have a nice pool, fitness facilities, pet amenities and decent storage. Residents might even pay a little extra for smart technology and a package service, but renters looking in Class A luxury apartments can find resortstyle and modern technology facilities on almost every corner. Tech has become a must. What will set you apart isn’t your ondemand fitness room anymore: It’s your resident experience. Armed with a smartphone, prospects can show up for a tour already knowing the pricing, amenity packages, available units and current deals. That prospect can be won or lost based on the experience they have on that tour. And once they sign the lease, it doesn’t stop with the sale: From move in to maintenance requests to service calls, from community events to regular interactions with office staff and social media perceptions, every touchpoint should be a positive one. Follow-ups should be consistent and genuine, concerns should be addressed immediately and with care, daily conversations should be accommodating, and staff should be intentional in creating a sense of community for the residents. In an evolving business, property management is still about people. The key is to have teams who act as “onsite hosts” for their residents, assessing satisfaction throughout the resident lifecycle and hosting monthly resident events. In fact, according to a the 2022 NMHC/Grace Hill Renter Preferences Survey Report, more than 25% of surveyed renters said they vacated an apartment to find better apartment features and about one-fifth of them wanted improved community amenities or community in general. So, how can a rental housing professionals ensure they are

working to improve resident experience and connectedness? 1. Host Monthly Resident Events Consider a program dedicated to planning and hosting monthly events that target all your residents. Large events geared toward the masses, as well as smaller “niche” events can help residents connect with each other and improve their overall living experience. Some companies choose to organize this in house or through a concierge service, while others contract organizations to help. 2. Survey Your Residents Utilize regular surveys that include questions about customer service and living experience, not just move-in experience and facilities. These can be created through paid organizations or online survey companies. 3. Train Staff in Customer Experience Train all staff members in customer experience so that all interactions onsite are positive for each resident. Build it in as part of your culture and offer incentives for staff who display consistency and excellence in promoting resident experience. 4. Get Personal with Communication Remember that anything automated might be part of good customer service, but anything personal will enhance customer experience. Amenities are important, location is sought after, convenience is desired, good service is expected. But it’s not enough anymore. Relying on these services is a thing of the past, while a positive resident experience is the now and future. Ashley Tyndall is Chief Relationship Officer at Criterion.B.

8 APARTMENT ADVANTAGE 33

SELF-PROMOTION: A NEW TOOL FOR YOUR MAINTENANCE TOOL BAG By Doug Pike, Linnell Taylor Marketing

“By putting yourself out there, it not only increases your visibility, but it increases the visibility of the company you work for.” Maintenance team members often serve as the face of their communities, but they are rarely used to promote their properties. Even less common are opportunities for maintenance associates to promote themselves. The 2021 Apartmentalize session, “Promote Yourself: A New Tool for Your Maintenance Tool Bag,” discussed the importance of recognizing the work and accomplishments of maintenance associates, while providing opportunities for self-promotion. While training maintenance team members to do some self-promotion goes a long way toward career development, resident satisfaction, recruitment and employee retention, it doesn’t come naturally for most technicians. “Promoting yourself is one of those things that maintenance team members have a hard time doing. It’s not one of the tools in their tool bag,” said Chris Caramanica, Director of Facilities at WinnResidential. “Not every maintenance team member is comfortable with self-promotion. But the first time they were handed a plunger, they didn’t know how to use it. They can learn to do it, but they’re going to need help from their property managers and regionals.” That assistance will include direction and training, but also a change of perspective for management teams. “As the old saying goes, ‘The squeaky wheel gets the oil.’ Where maintenance is concerned, it’s, ‘The nail that stands up gets pounded down,’” said panelist Paul Rhodes, Director of Maintenance Operations at The Life Properties. “If that’s our mentality, we have a problem as leaders.” Panelists suggested scheduling more quick meetings with managers to discuss achievements, equipping technicians with business cards to help get their names out there, and encouraging

an increased social media presence for improved visibility and recognition. The key with social media is to remain positive, said Mary Gwyn, Chief Innovator at Apartment Dynamics. “Don’t be snarky. Don’t complain. Don’t join in on posts that are,” Gwyn said. “Use it as an opportunity to appear professional. Put videos out there that aren’t braggy, but that demonstrate something you were able to achieve. Post before and after videos or pictures to illustrate your work.” When done correctly, increased visibility for the maintenance team can even help with the recruitment of new team members. “The celebration of the people currently in our workforce makes our industry more enticing,” Caramanica said. “It may help bring people into our industry and fill some of the jobs that we’re having trouble filling right now. By putting yourself out there, it not only increases your visibility, but it increases the visibility of the company you work for, and it pays dividends almost immediately.” Doug Pike is a Content Manager at LinnellTaylor Marketing.

2022 GCNKAA TRADE SHOW EXHIBITOR INFORMATION KIT

MARCH 2022 8

Booth Rate $900

call for a promo code $100 discount

GREATEST TRADE SHOW ON EARTH

THE AMAZING GCNKAA

TRADE SHOW

CARNIVAL

MARCH 15, 2022 SHARONVILLE CONVENTION CENTER 5 PM - 7:30 PM S E E I N S I D E F O R D E TA I L S

8 APARTMENT ADVANTAGE 35