GCNKAA May 2022 Apartment Advantage Newsletter by Michele

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MAKE CONNECTIONS AT THE REFORMATTED 2022 BUSINESS EXCHANGE ON MAY 24 On Tuesday, May 24, from 8:30 am to 11:30 am at the Oasis Conference Center in Loveland, the GCNKAA will host its Annual Business Exchange - a program that allows associate members the opportunity to meet property management decision makers in five-minute meetings. As of print of this newsletter, 19 local and national property management companies have committed to host a booth at this year’s Business Exchange. For the list of attendees visit www.gcnkaa.org. Admission for associate members is $225 per person with a limit of three per company. Due to scheduling of meetings, NO REGISTRATIONS WILL BE ACCEPTED AFTER MAY 2. To register, call 513 407-8612, click here or email nicole@gcnkaa.org.

AS AN ASSOCIATE MEMBER: Similar to Speed Networking, this IN-PERSON Business Exchange offers you the opportunity to meet one-on-one in 5-minute intervals with key decision makers from several of the participating property owner and management companies. The first 10 to 15 rotations will be pre-scheduled meetings with companies with whom you have requested to meet. New this year, we are excited to share that participating property management companies have the ability to rank up to 10 products and services they are looking to invest in during the upcoming year. We will then match your selections with

their selections to provide all of our participants with more valuable meetings. After the initial 10 to 15 rotations, you may randomly move around the floor as you see best for your business goals. Depending on the total number of primary companies participating and the total number of associate members registered, you may - or may not - have to wait a few rotations between meetings. An event booklet will also be provided to all participants with detailed and highly beneficial information on all of our participating companies. As an associate member, you may either submit a full color, half page ad to include or send a brief paragraph about your company.

AS A PROPERTY OWNER OR MANAGEMENT COMPANY: This is your opportunity to conduct multiple meetings with multiple vendors in one morning, allowing you to easily expand your network of suppliers. Once you register to participate, you will receive an Information Statement Form complete with an A-to-Z listing of the products and services our associate members provide to the multifamily housing industry. Simply complete the information and select the top 10 to 15 products or services you are looking to invest in for 2022 and 2023 and submit to michele@gcnkaa.org. We will then schedule meetings with companies that provide the products and services you are most interested in.

DAY AT THE RACES SET FOR MAY 13 GCNKAA CELEBRATES Due to your request, the Day at the Races returns MULTIFAMILY HOUSING again this year in May! That’s right! On Friday, May 13, 2022, the Greater Cincinnati Northern Kentucky Apartment Association once again hosts this annual favorite at Belterra Park. This year at the Day at the Races, the gates will open at 11 am with lunch at 12 pm. Post time is 12:35 pm. Several package options are available. Package 1 ($750): includes reserved table for 10, hot lunch (hamburgers and hot dogs), free soft drinks, 2 drink tickets per person, racing programs, signage in private room, company listed in monthly Apartment Advantage, free parking. Package 2 ($220): includes two admissions to Belterra Park, hot lunch (hamburgers and hot dogs), free soft drinks, 2 drink tickets per person, racing programs, signage in private room, company listed in monthly Apartment Advantage, free parking. Package 3 ($55): includes one admission to Belterra Park, hot lunch (hamburgers and hot dogs), free soft drinks, 2 drink tickets, racing program and free parking. Click here for more information or to register online.

Diamond Sponsors

More than 100 people joined the GCNKAA to Celebrate Home during our Apartment Housing Day social event held this year at the Rent Manager office on Tuesday, April 19. Thank you to our sponsors for their commitment to National Apartment Housing Day. Without your support, this event would not be possible: Apartments.com, BRG Apartments, Calloway Cleaning & Restoration, Contractors Inc., Denizen Management, Fath Properties, Hills Properties, Pinnacle Paving and Sealing, PPG Paints, RentPath, Rite Rug, Royal Finish, Sherwin Williams, Towne Properties and Wallick Communities. A big thank you also to Rent Manager and their entire crew for hosting this event at their fabulous facility. For additional photos, please see inside this newsletter.

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2022 EXECUTIVE COMMITTEE TONYA PETERSEN Miller Valentine Group President tonya.petersen@mvg.com MELISSA JOY Village Green Mgmt Vice President mjoy@villagegreen.com JUSTIN SEGER HILLS Properties Treasurer JustinS@hillsinc.com CRAIG COFFMAN Uptown Rental Properties Secretary ccoffman@uptownrents.com

GCNKAA PAST PRESIDENTS

2000…Roy Wergers 2021...Don Brunner 1999…Roy Wergers 2020...Don Brunner 1998…Robert J. Wahlke, CAPS 2019...Jud Oscherwitz 1997…Terry Sievers 2018...Jud Oscherwitz 1997…Dave Lockard 2017...Stacy Walton 1996…Jim Cohen, CPM 2016...Stacy Walton 1995…Jim Ruh 2015...Rusty Lykes 1994…Mark Robinson 2014...Rusty Lykes 1993…David Noll 2013...Maria Stanton 1992…Bernie Wessels ** 2012...Maria Stanton 1992…Jerry A. Molique, CPM, CAPS ** 2011...Jeff March 1991…Jay O. Ingram, Jr., CPM 2010...Brian Fullenkamp 1990…Ronald Bommer 2009...Brian Hendy, CPM 1989…John Cobey 2008...Brian Hendy, CPM 1988…Robert J. Wahlke, CAPS 2007...Becky Alejandrino, CPM 1987…Robert J. Wahlke, CAPS 2006...Marc Cameron, CPM 1986…Charles Berling 2005...Marc Cameron, CPM 2004...Gary Sanzone, CPM, CAPS, CAM, NALP 1985…Joseph Fullenkamp, CAPS 2003...Gary Sanzone, CPM, CAPS, CAM, NALP 1984…John Stalnaker 1983…Jerry A. Molique, CPM, CAPS 2002…Jim Ruh 1982…Harry Fath 2001…Jay Ingram, CPM **Apartment Association of N. KY merged with GCNKAA

Office Hours:

2022 BOARD OF DIRECTORS

Mark Arnold, Royal Finish Associate Council 1st Vice President Lloyd Cobble, CIG Communities Brian Fullenkamp, Legacy Management Jeff Greenberger,Greenberger & Brewer, LLP Parliamentarian Todd Hignite, Hearth Home Communities Gerry Johnson, Rent Path Associate Council President Megan Lawhon, PLK Communities Oksana Lukjanenko, Denizen Management Mike Markus, BRG Apartments Jordann Morgan, Fath Properties Ann Padgett, ePremium Insurance Agency Associate Council 2nd Vice President John Recob, Towne Properties Lesley Wardlow, CMHA Elizabeth Werner, Stoneridge Properties

GCNKAA STAFF

Rebecca McLean, Executive Vice President Pat Crowley, VP of Governmental Affairs Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor Rick Holste, Membership Sales Zach Jameson, Accounting, Database & Office Coordinator James Combs, Education & Social Media Coordinator Susan Peck, AA Outreach Coordinator Nicole Metz, Administrative Assistant & Membership Services

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Monday Through Friday 8:30 am to 5:00 pm

ADVERTISING RATES 2022 The following advertising rates are for full year contracts. Six month contracts are also available. Call Patty at 513 407-8612 for more information. Business Card ........................................................................................ $95 Quarter Page........................................................................................ $115 Half Page .............................................................................................. $145 Full Page .............................................................................................. $165 Inside Front .......................................................................................... $209 Back Cover .......................................................................................... $219 Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg sized as listed above.

ADVERTISING DEADLINES Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor. June 2022.................................................................................. May 2, 2022 July 2022................................................................................... June 1, 2022 August 2022...............................................................................July 1, 2022 September 2022....................................................................August 1, 2022 October 2022................................................................... September 1, 2022 November 2022................................................................... October 3, 2022 December 2022................................................................. November 1, 202 January 2023....................................................................December 1, 2022 February 2023......................................................................January 2, 2023 March 2023........................................................................February 1, 2023 April 2023..............................................................................March 1, 2023 May 2023.................................................................................April 3, 2023 Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.

SUNDAY

MONDAY TUESDAY WEDNESDAY THURSDAY

IRO Planning Committee, 10 am

Legislative Committee, 8:30 am

FRIDAY

SATURDAY

Apartment Advantage Deadline, 5 pm

Fall Golf Committee, 10 am Associate Council 11 am

NextGen Comm. 9 am

Education Commttee, 10 am DE&I Committee 11 am

Membership Committee, 12 pm

Executive Comm, 7:45 am

Board of Directors, 8:30 am

Business Exchange 8:30 am

Certificate for Apartment Maintenance Technician (CAMT) 9 am

Social Media: 2022 Recharge 10 am

IRO Forum 5 pm

AAO Board 9 am

Summer Golf Committee, 11 am

Memorial Day Office Closed

Social Media Committee, 9 am

Business Exchange Committee, 9:45 am

Day at the Races 12 pm

EPA 608 Certification Course 9 am

MAY 2022

COMING UP IN JUNE 2022 COMMITTEES 6 8 8 8 8 9 10 14 28 28

IRO Planning Committee, 10 am NextGen Committee, 9 am Education Committee, 10 am DEI Committee, 11 am Membership Committee, 12 pm Legislative Committee, 8:30 am Business Exchange Comm., 9:45 am Fall Golf Committee, 12 pm Social Media Committee, 10am Summer Golf Committee, 12 pm

EVENTS 7 NextGen Breakfast, 8:30 am 9 Summer Golf Outing, 10 am 22 NAA Apartmentalize Conference San Diego, CA

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Across the Board

This section contains articles and information concerning the Board of Directors and Association policies.

A MESSAGE FROM THE PRESIDENT By Tonya Petersen, President Wow! What a great April we hosted here at the Greater Cincinnati Northern Kentucky Apartment Association! We had several networking opportunities, educational offerings, committee meetings, and it all culminated as we celebrated home on Multifamily Housing Day on April 19 at Rent Manager. More than 120 people attended either the seminars or stayed for the cocktail reception where we commenorated working in the best industry in the Tonya Petersen Miller Valentine Group country. Thank you to the entire crew at Rent Manger for allowing us the use of their facility and training center. If you did not attend an event in April, you have plenty of opportunity to get involved in May. First up is our Day at the Races on Friday, May 13 at Belterra Park. We expect more than 200 people to attend this year and enjoy a hot lunch, a few drinks, plenty of networking and maybe an occassional win! Another great event coming in May is the Business Exchange on Tuesday, May 24 at Oasis Conference Center in Loveland. This event allows our associate members (suppliers) to meet with key decision makers for our property owners and management companies. The committee has made several changes to this program to increase the value for not just the associate members, but the owners and management companies as well. If you have not already registered for this event, dont’ wait any longer .... registration closes on May 2 at 5 pm!

We also have several educational opportunities this month. The Certificate for Apartment Maintenance Technicians (CAMT) wraps up this month; we willl be hosting a social media course on May 19; and the EPA 608 Certification course is set for May 20 and May 27. If you are an independent owner (IRO), plan now for the IRO Forum on May 19 at 5 pm. On April 14, we held a fundraiser for the NAA Political Action Committee (PAC). Generously hosted by Jeff March with BRG Apartments at the Queen City Club, this important event spotlighted our industry’s top issues. Staff from the National Apartment Association (NAA) - including CEO Bob Pinnegar, Senior Vice President of Governmental Affairs Greg Brown, and Chief Operating Officer Amy Groff - spoke about the membership’s need to be a united voice as the legislative activity and administrative rulings that affect our industry seems to increase by the day. Our own Don Brunner with BRG Apartments is the 2022 Chairman of the Board, and one of his top priorities is Legislative Support for our members. To do this, he increased the goal for the NAA PAC from about $750,000 to over $1 million! This will help take our industry voice to legislators who need to understand the vital role of housing providers in our country and how unintended consequences from their proposals could negatively impact housing availability and affordability. Check out our Facebook Live interview with Greg Brown from April 29 to become better informed about the 2022 legislative priorities. If you would like to donate to the NAA PAC, reach out to Rebecca at the GCNKAA offices or go online to the GCNKAA website and use the link under the Legislative tab.

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Brain Power MAY THE EDUCATION BE WITH YOU... By James Combs, Education and Social Media Coordinator This May is going to bring much better weather than April and also bring the same great education opportunities. Train in the ways of designations and receive certifications or take the time to sharpen your abilities in the digital space of social media. Don’t forget to check out the free offerings from NextGen and the National Apartment Association (NAA)! Below you are going to find all the latJames Combs est upcoming opportunities to grow your education. Education strives to be reflective of our member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@gcnkaa.org. *All courses subject to date change DESIGNATION COURSES EPA 608 Certification (HVAC) Section 608 of the Federal Clean Air Act requires that all persons who maintain, service, repair or dispose of appliances that contain regulated substances be certified in proper refrigerant handling techniques. Technicians are required to pass an EPA-approved test to earn Section 608 Technician Certification. The tests are specific to the type of equipment the technician seeks to work on. Test and lunch included! Section 608 Technician Certification credentials do not expire. May 20, 9 AM – 1 PM May 27, 9 AM – 4:30 PM Apartment Association Office 7265 Kenwood Road Cincinnati, OH 45236 UPCOMING SEMINARS Social Media: 2022 Recharge The digital landscape is always changing. In this seminar you’ll get fresh ideas and skills being used by the top talent in our area. Learn what tools and tactics are working in 2022 and how those tools are integrating into the other accepts of managing a property. Our panelists will answer critical questions such as ‘What content gets the most views V. what content has the highest conversion rates?’ ROI, ROE, liability; we’ll discuss all this and more! Thursday, May 19, 2022 10:00 AM - 11:30 AM Apartment Association Office 7265 Kenwood Road Cincinnati, OH 45236 NAA Mental Health Awareness Week! (Free) Awareness of mental health issues is now essential for employee performance and for employers to retain an engaged work-

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force. Join us May 2-5 for NAA’s Mental Health Awareness Week. NAA is partnering with the National Council for Mental Wellbeing to present this compelling series of webinars to guide rental housing professionals towards better, more sustainable mental health practices. You’ll learn strategies for leaving work stress at work, understanding trauma, managing burnout and other challenges and coping tools. Use the hashtag #NAAMentalHealthWeek to share your company’s journey through mental health and shine a light on a topic that affects us all. Each session builds on the previous day’s lesson. Go to https://www.naahq.org/mental-health-awareness-week to register and learn more! • Monday, May 2, Handling Maintenance Stress Monday – Regulating Stress in Times of Crisis • Tuesday, May 3, Responding to Trauma Tuesday – The Impact of Trauma & How to Become Resilient • Wednesday, May 4, Mitigating Burnout Wednesday – Burnout Happens, Self-Care Can Help • Thursday, May 5, Tools for Coping Thursday – How to Cope and Manage Onsite Challenges NEXTGEN The NextGen Committee will be hosting a breakfast on June 7 from 8:30 am to 10 am. The location has not yet been confirmed so watch for more details. The theme for the breakfast is Technology How-To. This event is completely free! At this event you can expect ample time to network, gain valuable info from our speakers, enjoy complementary food and drinks, as well as participate in games and activities that will boost your knowledge and teach valuable tips, tricks, and skills to enhance your own career. The sole purpose of the NextGen committee is to make the next generation of talent in our industry become the best of the best! We do this in 3 ways. NextGen gives you the necessary connections for advancement; putting your name in front of company executives. Secondly, NextGen aims to teach you tangible skills to directly impact your job or resume whether that is video editing, communication/HR, or financial. Finally, you get put in a group of talent, leadership, and experience that you can lean on to fuel your time on top or to help you up when you are down! INVOLVEMENT, SPONSORSHIP, QUESTIONS If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact james@ gcnkaa.org for details and invitations. GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

Government & Housing Legalities

This heading deals with housing & legal issues within the Governmental structure.

OHIO GENERAL ASSEMBLY PASSES MAJOR TAX REFORM LEGISLATION By Pat Crowley, Vice President of Governmental Affairs The Ohio General Assembly has passed a major piece of tax reform legislation that limits the ability of school districts and other local governments to challenge property valuations. House Bill 126 was passed by the House 59-35 and by the Senate 24-8. The bill is expected to be signed into law by Governor Mike DeWine. The legislation was sponsored by Pat Crowley Rep. Derek Merrin, R-Toledo, who earlier this year met with members of the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) to discuss the bill. Key provisions of the bill include: • School districts could only challenge property tax assessments if the property has recently sold and the price exceeded the assessed value on the auditor’s books by 10 percent and $500,000.

• The $500,000 figure would be adjusted annually for inflation. • Schools boards must now adopt a resolution before initiating a property value complaint made at a county board of revision. • A school district must send a notice to the property owner at least seven days before the school board can adopt the resolution, which is designed to give the property owners enough notice to attend the school board meeting. • Local governments would not be permitted to make private agreements with a property owner to dismiss, not file or settle a complaint. • Boards of revision would be mandated to dismiss a school district complaint a year after it was filed if no decision on the value is reached. • Prohibit retroactive challenges that would force property owners to pay higher taxes prior to taking ownership. • Changes mandated by the legislation would take effect for the 2022 tax year.

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Get Social With GCNKAA! Stay active and current on all GCNKAA events Don’t miss a minute of activity at the Greater Cincinnati Northern Kentucky Apartment Association! Like us on Facebook and Instagram, follow us on Twitter or visit our website at www.gcnkaa.org for all the latest updates on events, education or legislative efforts. And remember to use our hashtags:

#GCNKAA

#GCNKAAeducation #GCNKAAN NextGen.

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Our House

This heading contains membership, staff, committee information and events.

GCNKAA FOCUSES ON RENT INCREASE STORY: GETS OPED PIECE IN LOCAL MEDIA OpEd Piece Reprinted From Cincinnati.com Members of the Greater Cincinnati Northern Kentucky Apartment Association have been facing the national story regarding rent increases this year. At a recent meeting of the GCNKAA Board of Directors, our leadership and staff decided to make a conscientious effort to lead this discussion at the local level. Cincinnati.com recently ran the OpEd piece below in their Sunday edition. To see the full article, click here. Opinion: Reasons for rising rents in Ohio and beyond are complex By Tonya Petersen The signs and sting of inflation seem to be everywhere, from the grocery store to the gas pump to the home improvement center. The rising costs of food, gas, building materials and more have Greater Cincinnatians shelling out more of their money for life’s basic needs. Apartment rents have not been immune from higher costs, a situation that continues to attract the interest of the media. And while it is true that rents are on the rise, the reasons are far more complex than the simple but inaccurate narrative that the owners and managers of multi-family properties are taking advantage of our current economic climate. It is first important to understand that owning and managing apartments is not a high-profit industry dominated by large corporations that control thousands of units. In fact, less than a dime of every dollar paid in rent is an owners’ profit; and small “mom-andpop” owners make up more than half of the industry. Much like every other industry and sector of the economy, apartments are being impacted by the same circumstances that are driving up prices of goods and services, mainly eight percent inflation – the highest in 40 years – material and labor shortages and the supply-and-demand impact of a tight housing market. Nationally, occupancy rates are at 97.5%; the local market is also tight. The industry needs to build 328,000 new apartments nationally each year just to keep up with current demand, and that has only happened four times since 1989. Even with 7,500 apartments planned in Cincinnati over the next three years, supply will still be short. The lingering issues with the supply chain also continue to increase the costs of materials along with the continuing dilemma of a tight labor market that forces employers to pay higher wages and salaries.

MAY 2022 8

Also contributing to higher average rents are the large number of upscale and luxury apartments that have opened or are being developed in Greater Cincinnati. It’s not just downtown Cincinnati, in OTR or in the river cities where this is occurring. Luxury apartments are under construction or have been developed in Anderson, Loveland, Eastgate, Mason, West Chester, Oakley, Mariemont, Hyde Park and many other communities and neighborhoods. Empty nesters who are selling homes and young professionals who prefer renting to owning can afford higher rents, and that is driving up the average costs as well. Throughout the COVID -19 pandemic and in continuing response to the current economic pressures that are fueling rent increases, The Greater Cincinnati Northern Kentucky Apartment Association has always worked with and will continued to partner with local officials and agencies to keep people in their homes. Last fall, The Association led an unprecedented effort to connect residents with the federal money that was available through the COVID relief package. We worked with CMHA, The Community Action Agency, Hamilton County Jobs & Family Services, Legal Aid and the city of Cincinnati on helping residents apply for the federal money they could use to pay their rent. The Association also worked with Cincinnati City Councilman Greg Landsman on a Pay to Stay ordinance. The ordinance allows landlords to stop an eviction if a resident can pay their back rent, or even show that they have applied for federal aid. In addition, the Apartment Association helps residents by providing rent assistance, food and more through the Apartment Association Outreach, the charitable arm of GCNKAA. Last year, through donations from our members, Outreach provided more than $350,000 to residents for rent assistance, to four social service agency partners and to 20 food banks across the region. The Association and the industry remain committed to expanding supply, which will make housing available to more residents, and helping those in their time of need. Tonya Petersen is president of the Greater Cincinnati Northern Kentucky Apartment Association Board of Directors.

MARCH 2022 NEW MEMBERS PRIMARY Pennrose Management Co. Robyn Umfress 1301 N. 31st Street Philadelphia, PA 19121 (267) 386-8600 rumfress@pennrose.com Sunbelt Multifamily Properties Dottie Harris 11640 Arbor Street Omaha, NE 68144 (402) 359-1034 dharris@sunbletmp.com REM Living Bradly Hopkins 1401 Timberlake Circle Richardson, TX 75080 (941) 584-2020 bradly@remliving.com

ASSOCIATE Innago Tanvir Sattar 1308 Race Street Suite 100 Cincinnati, OH 45202 (513) 572-1708 sattar@innago.com Software - Property Management

Lance Roofing Jan Lance 8460 Dayton Springfield Rd Fairborn, OH 45324 (937) 864-2722 jan@lanceroofing.com Roofing and Siding/Gutters

Junk Removal Pros Austin Thies 2409 Old State Route 32 unit C Batavia, OH 45103 (513) 430-8083 operations@junkremovalproscincinnati.com Junk Removal/Waste Removal

SmartRent Greg Null 8665 East Hartford Drive Scottsdale, AZ 85255 (844) 479-1555 greg.null@smartrent.com Software - Smart Apartment Tech

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NAA APARTMENTALIZE HEADS TO SAN DIEGO IN JUNE; REGISTER TODAY! Experience the unstoppable energy of Apartmentalize, where the industry’s thought leaders, trendsetters, and innovators come together to share ideas and solutions. Here are the the top reasons you should attend Apartmentalize. EXPERIENCES Apartmentalize schedule is designed to maximize your connections with other attendees and exhibitors. With interactive sponsored activities, the NAA Exposition and structured networking sessions, Apartmentalize provides countless opportunities to meet and exchange ideas with the best in the industry. • Nationally recognizable speakers from outside the industry motivate you with their inspiration and personal stories of success and real-life experiences. This year’s speakers include Earvin “Magic” Johnson, Dan Levy, and Danica Patrick. • Welcome Reception: Kick off 2022 Apartmentalize by en-

joying snacks and beverages while networking with fellow attendees and suppliers and at the Welcome Reception. The Maintenance Mania®, National Championship will be held during the reception and all attendees are invited to attend, network and cheer on the competitors. Wednesday, June 22 | 5:00-6:30 p.m. • Maintenance Mania National Championship: To celebrate 15 years of Maintenance Mania®, fans will have the opportunity to participate in national competition games, a readyto-race car station, and test their maintenance knowledge for a chance to win prizes presented by HD Supply. Wednesday, June 22 | 5:00-6:30 p.m. • NAA Exposition: The NAA Exposition brings together the rental industry’s top management professionals and suppliers eager to network, share ideas and the latest products and services. Featured Areas this year include:

Features Increased More than 6 million units Features Integrates with all bottom line PMS software Features and 25,000 properties Increased Integrates with all More thanacross 6 million theunits U.S. use Integrates with all line Increased bottom More than 6 million PMSunits software and 25,000 properties Simple Online & paperless bottomonline line NAA Click & Lease. PMS software and 25,000 properties across the U.S. use rental application across the U.S. use Simple online Online & paperless NAA Click & Lease. Simple online Online & paperless NAA Click & Lease. Minimize liability rental application rental application Customizable Minimize liability databases Minimize liability Customizable Customizable databases databases

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MAY 2022 8

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Express Education: Two stages featuring 30-minute interactive sessions that include quick digestible content, easily applied takeaways, Q&A and storytelling. • NSC Lounge: Learn more about the companies who are members of NAA’s National Suppliers Council. • Carnival Row: Try your luck at four different carnival games for the chance to win fun prizes! Thursday, June 23 | 11:30 a.m. – 4:30 p.m. Friday, June 24 | 9:30 a.m. – 3:00 p.m. • NAAExcellence Awards: NAA’s Excellence Awards, or Excels, recognize excellence and leadership in the rental housing industry. Excels celebrate communities, industry professionals and affiliated apartment associations who make unique contributions to the industry. For the winners, receiving an Excels award represents milestones and outstanding achievement. Friday, June 24 | 11:30 a.m.- 12:30 p.m. • Friday Night Party: Close your 2022 Apartmentalize experience by celebrating new connections and newfound knowledge. This event is always a crowd-pleaser with craft cocktails, beers and bites. A ticket to the Friday Night Party is included in Full Conference and Friday One-Day registrations. Additional tickets can be purchased for $200. Friday, June 24 | 7:00-10:00 p.m. • NAA Gives Back: A $1 donation will be added to your registration with the ability for you to change the dollar amount to your donation of choice. This donation will go to the Resident Relief Foundation, who helps keep responsible residents in their apartments during an unexpected financial emergency and help them better prepare for future emergencies. Each year, NAA supports a local community organization with Apartmentalize attendees. Stay tuned for updates for our selected organization in San Diego.

GAME CHANGERS Game Changers are exceptional human beings from outside the industry who speak on a variety of topics that inspire attendees with their experience, knowledge and revolutionary spirit. Anthony Trucks: Former NFL Athlete, American Ninja Warrior From foster care, to the NFL, to successful business owner, Anthony Trucks has accomplished what statistics would say is impossible. As a speaker and success coach, Anthony teaches people how to design and build better lives and businesses by learning how to Make Shift Happen and tap into their full potential. By teaching audiences how to turn roadblocks and obstacles into opportunities, Anthony inspires and teaches people to unlock their full potential and achieve success and happiness. A healthier life, better relationships, a successful career, more money – whatever the goal, let Anthony provide you with the road map to Shift into Success! Thursday, June 23 from 1:30 p.m. – 2:30 p.m. Ashton Applewhite: Writer, Activist, Visionary Ashton Applewhite looks at ageism from a variety of angles: from discrimination in the workplace, to the cost of the all-American myth of independence and the misinformed portrayal of older people as burdens to society. And with her funny, straight-talking approach, audiences realize the often-overlooked benefits of advanced age, and the need for greater age diversity in our public and private lives. The corporate world is waking up to the reality of age discrimination in the workplace, and its negative effect on business and individuals: it’s time to make change and reap the benefits of an intergenerational workforce. Friday, June 24 from 10:00 a.m. – 11:00 a.m. For more information, or to register, click here.

EXCHANGE

24TH MAY

8:30 AM TO 11:30 AM OASIS CONFERENCE CENTER 8 APARTMENT ADVANTAGE 13

GOLF OUTING SCHEDULED FOR JUNE 9; FOURSOME AND SPONSORSHIPS NOW ON SALE On Thursday, June 9, 2022, Aston Oak’s 18-hole golf course will host the Association’s 36th Annual Golf Outing. By using the 18-hole facility to host our event, we can host up to 160 golfers providing even more owners, multi-site managers, property managers, leasing consultants and other vendors for you to meet and greet. Here’s more information on how to get more bang for your buck. There are NINE types of sponsorships available. You may select the type you want based on the level of participation you want the day of the outing. Hole sponsorships require the most participation while other types require only minimal participation. We strongly encourage all hole sponsors to have a representative from their company sitting at their sponsored hole. IF you cannot guarantee this, we recommend you consider a different sponsorship option that does not involve as much participation. To encourage hole participation, the golf committee will be hosting the Golfer’s Choice Award to the hole voted the best! All will be offered on a first-come, first-served basis. As of close of this newsletter, all hole sponsorships have been sold, as well as trophy, giveaway and event sponsorships. All sponsors receive signage at the outing, pre-event marketing exposure and public acknowledgement of sponsorship during dinner the day of the outing. Hole and beverage sponsors also have the unique opportunity to create a memorable impression and build relationships at their sponsored hole/ station. Beverage sponsors will be listed on the beverage cups

distributed during the outing and trophy sponsors will be listed on the trophies. All sponsors are also invited to donate door prizes or give-aways to all participants. Type of Sponsorship No. Available Cost of Each Beverage Station 15 $250 Lunch 3 $400 Dinner 3 $500 Putting Green 3 $200 Driving Range 3 $150 Bag Drop 1 $500 Due to liquor licenses, NO sponsor is permitted to bring ANY alcoholic beverages onto the course. All alcoholic beverages will be provided by the course ONLY. There will also NOT be any beer at beverage stations. Beer and liquor will be provided only by two beverage carts controlled by Aston Oaks employees that will drive around the course all day. Beverage stations for the 2022 outing are located on holes 4, 8, 12 and 16. Please note that if you select one of these holes as a hole sponsorship, there is a chance you may have beverage sponsors nearby. If you are interested in reserving a sponsorship or a foursome for the 2022 GCNKAA Golf Outing, call or email Michele at the Apartment Association office at 513 407-8612, email michele@ gcnkaa.org or click here. Foursomes and sponsorships are limited and will be sold on a first come first serve basis.

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The Apartment Association Outreach, Inc. LETTER FROM THE PRESIDENT By Megan Lawhon, PLK Communities, Outreach President

I think all of us are ready for May flowers after all the April showers! We have experienced a wild ride of weather in April, all of which is not surprising in Ohio; however, a rollercoaster, nonetheless. I am definitely looking forward to warmer temperatures, flowers, longer evenings and the overall rebirth that spring brings to us all! We have so many wonderful things to celebrate that took place in April, one of which was our 5k for Rent! We had more than Megan Lawhon 300 registered attendees; and as I referenced above, the weather wasn’t in our favor for this annual event. We still had a great turnout! Apartment Association Outreach (AAO) raised more than $53,400 to support those in need of rental assistance…. remarkable! A special THANK YOU to Jordann Morgan, Susan Peck, Kellie Jones, Michael Wilke, Corey Peterson, Theresa Hallett, John Gruen, and Nichole Murphy for all of their hard work, planning, and volunteer efforts to make this such a successful event. In addition, after the hiatus caused by COVID, we hosted our first in-person senior event in several years at Knowlton Place - an Episcopal Retirement Services senior community - on April 20, 2022. What a gift this is to give back to our elderly community who have suffered so much during Covid. We are grateful we were able to spend some time with these wonderful individuals and hopefully brightened their day. Thank you for allowing us to serve you! Thank you to Susan Peck with AAO and our BRG volunteers: Joy Niefield, Laura Banks, Michele Anderson, Audrey Baumer, and Taylor Haubert, who participated in the Childhood Food Solutions program and bagged non-perishable food for those we serve in the Villages of Roll Hill community. This is always an event in which our members want to volunteer their time..and we are appreciative! Lastly, the AAO Board approved $2,500 to the Gateway College

A 501(c)(3) Charitable Organization

to Greatness Fundraising Campaign. Gateway College has a food pantry we support and we are grateful for this continued partnership over the years. We are looking forward to their awards celebration on May 10, where several of our board members will be in attendance to support and recognize their achievements. As I mentioned previously, the AAO Board approved our first 2022 Rent Assistance payments totaling $21,500 to our social service partners at the end of February. Our second payments will be mailed by April 30! In addition, our Food Pantry partner donations, totaling $30,000 year-to-date by the end of April, continue to help those in need as individuals continue to navigate challenges with the pandemic as well as other challenges presented with housing payments. A Night Out for Outreach: Please mark your calendars for October 29, 2022, for our A Night Out for Outreach event. We are super excited to announce that this year our event will be held at The Anderson Pavilion, and we will be utilizing The Carousel for cocktail hour! A special THANK YOU to Justin and Jill Seger who are our co-chairs for this wonderful night. Lastly, we are looking forward to our Champions for Outreach partners to continue their generous contributions for 2022. This exceptional program that commenced in 2021 is what enabled our board to financially contribute to so many wonderful partners. These partners serve needs within our community, including rent assistance, food pantries, senior communities, and much more! Renewal letters have been mailed to solidify your contribution as well as efforts will be made to seek out additional partners who would like to support these wonderful causes. I am continuously grateful for the services that ALL of the board members and staff provide as well as their continued support of utilizing our funds to help those in need. We would like to thank our entire membership, and our Champions for Outreach sponsors, in advance, for your financial support of Outreach and our efforts to help those in our community who deserve our assistance.

5K For Rent | April 2022

MAY 2022 8

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8 APARTMENT ADVANTAGE 25

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Trend Setting

This heading contains information on Management & Leasing.

THE CHARGE FOR EV-READINESS AT MULTIFAMILY PROPERTIES By Patrick Lorimer, GlobeSt.com

Fueled by growing consumer awareness of environmental issues and escalating gas prices, the exponential growth of EV use means that now is the time for multifamily property owners, managers, and developers to get EVready. By 2030, over one-third of U.S. auto sales could be electric vehicles (EV). Fueled by growing consumer awareness of environmental issues and escalating gas prices, the exponential growth of EV use means that now is the time for multifamily property owners, managers, and developers to get EV-ready. Studies indicate that 85% of EV charging happens at home, so EV charging must be accessible for multifamily dwellers. To keep pace with the market and comply with a growing number of state and municipal building codes, multifamily properties must have EV-ready parking spaces; the question is not when but how. Amid evolving technologies and an explosion of platform options for EV-charging stations, preparing to meet EV-readiness requirements is a challenging prospect. Below are some important considerations for multifamily owners, managers, and developers as they begin their EV-readiness projects. During the predesign phase: CONDUCT AN ENERGY FEASIBILITY REVIEW With so many emerging EV charging technologies in the marketplace, an energy feasibility review is an important step in planning for new development. Such a review may include the following: an evaluation of charging technologies and electrical infrastructures; a comparison of EV software and hardware, network integration, installation requirements, payment schedule, and maintenance; the research of county, state, federal, and utilitylevel incentive and rebate programs; and electrical consumption and EV utility rate analysis for capital planning. It is prudent to coordinate with the selected EV charging vendor to provide utility load capacity analysis for the project. For those who wishing to go green and save money in the long run, it’s worth evaluating

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During the preconstruction phase: INCORPORATE ADA AND ACCESSIBILITY COMPLIANCE EV charging stations have gone from a luxury amenity to a necessity. Many would argue that meeting the current minimal requirements is short-sighted. Beyond the location of the charging stations, and electrical infrastructure, EV charging design should include ADA and accessibility compliance. Although there are no federal laws that regulate Accessible EV charging station spaces, select state and local building codes have incorporated accessibility requirements. This includes providing a specific number of accessible EV spaces with specified size, ground surface, and reach ranges. An accessibility consultant can review design documents for ADA compliance (as well as compliance to other applicable regulations). During the construction phase, an accessibility consultant

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8 APARTMENT ADVANTAGE 27

can monitor construction to ensure the installation is performed to spec and compliance is achieved. ENGAGE THE RIGHT ENGINEER(S) Since site conditions and requirements vary, trenching for plumbing, electrical wire, and EV station installation will require different levels of engineering expertise. There are slightly different approaches to retrofitting existing sites vs new construction. When adding or integrating EV charging to an existing site, the process must be carefully sequenced to avoid missing items when underground work is performed. Ground up construction presents its own challenges, as the capacities and demands will all need to be verified to ensure the building inspector will sign off on the installed systems. EV is an emerging technology; there are disconnects between building departments and inspectors as this technology is still being adopted. Rural municipalities are still in the early stages of the learning curve. If permitting is required for new development, a site civil engineer could support site evaluation, design, permitting, and construction. At times, a geotechnical design report may be needed for subgrade preparation, site improvements, and other project requirements. The geotechnical engineer will research and coordinate exploration to obtain soil information for analysis and generate a report to be used by a civil engineer, structural engineer, or architect for design. Underground utility location could be included in this scope. If there is a retro fit requirement for a parking lot, it’s prudent to involve a structural engineer. Proper closeout will ensure that the owner knows who the supplier of the equipment is and this will also ensure that the warranty stays intact to protect

the investment. ENGAGE THE RIGHT CONSULTANTS In addition to designing and building physical structure of the station and its surroundings, there is also the process of selecting and implementing the technology platform that enables the charging station. Will the system rely on cellular or Wi-Fi connection? Some EV charging systems have problems toggling between 4G and 5G networks. Then there are business/administrative questions to consider: can the EV charging stations be monetized? How can you capture applicable rebates and incentives? These facets demand a diverse range of expertise, so finding an experienced consultant who can help you navigate the process is critical. In the highly competitive world of multifamily housing, EV charging stations are an important amenity. While the process may seem daunting at first, with careful planning and design, EVreadiness presents an opportunity for property owners and developers to attract quality tenants and boost CAP rates. Patrick Lorimer is the Executive Director of Integrated Environmental and Engineering Solutions, which provides Civil, Environmental, MEP, Survey, Health and Safety, and Industrial Hygiene services to public and private clients. He has over 25 years’ experience in Regulatory Compliance/Loss Prevention issues related to general liability, property and workers compensation insurance lines, as well as environmental and health and safety expertise involving OSHA/EPA compliance, indoor air quality, mold and asbestos management.

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ERGONOMICS AT WORK: CREATING A SAFER ENVIRONMENT AT HOME AND IN THE OFFICE By Lisa Orr, Sedgwick

The rapid shift to work-from-home arrangements during the COVID-19 pandemic meant that many remote work setups were quickly put together without long-term considerations in mind. Given that two years have passed since the start of the pandemic, now is a good time to revisit these — what once were seen as temporary — arrangements. That’s where the principles of ergonomics come in. Whether an employee is working from home, in the office, or following a hybrid model — creating a safe and effective work environment is essential. Ergonomics is the study of human characteristics and the application of this knowledge to design tasks, equipment, and environments to ensure an appropriate match. The goal of ergonomics is to improve performance and protect an individual’s health and safety. AT HOME VERSUS IN THE OFFICE If you historically worked in an office environment, you’re likely not a stranger to ergonomics programs. But the standards developed for the office are not always easily transferable as the spaces are different. Some individuals don’t have an adequate amount of space to devote to a home office set up. Others may be sharing space with children or elderly parents. Not to mention, those with special accommodations due to injuries or disabilities in the office don’t always have those same options at home. MUSCULOSKELETAL DISORDERS AT WORK These factors can lead to awkward working postures and increased repetitive motion, both of which are occupational risk factors for developing a work-related musculoskeletal disorder (MSD). MSDs, if not diagnosed and treated early, can be severe. According to OSHA’s $afety Pays estimator, the cost of one carpal tunnel syndrome case can be as much as $64,953, including both direct and indirect costs. Further, our recent experience concludes that when employees begin working from home, we see fewer numbers of claims reported. This is especially true for those in the fall/slip/trip and strike/struck categories. But the claims that are being reported — especially the repetitive motion/cumulative trauma types of claims — tend to be more severe. COMMON MISTAKES EMPLOYEES MAKE In setting up both an at-home and in-the-office work environment, there are several factors that aren’t always considered — which primarily stem off the assumption that all employees have a dedicated office space and aren’t using their laptops from their bed, floor or couch. From our experience, we’ve witnessed: • Worksurfaces, both desks and kitchen tables, that are too high. This can encourage typing with raised shoulders, bent wrists that are resting on the front edge of the worksurface, or both.

• Laptop screens and monitors that are positioned too low or off to the side — encouraging bent and twisted neck postures. • Perching, or leaning forward for long periods while working. This could be due to any number of reasons, including poorly fitting chairs or an inappropriately positioned computer setup. • Feet unsupported by the floor or a footrest. NEXT STEPS To help reduce the risk of MSDs, among other related injuries, the first step is to revisit your ergonomics program. Questions to consider asking: • Do you have an ergonomics program in place? If so, is it current and does it address processes for those permanently working from home, from the office, and/or following a hybrid model? • Does your company have measures in place for educating all employees in ergonomics and perhaps encouraging selfassessments of workstations? • If you’ve remodeled your corporate offices during the pandemic, have you considered providing additional training to ensure that employees know how to adjust their new equipment? • For home-based employees, how are you prepared to assist them with their set up? Individual ergonomic evaluations can be performed remotely, and often, many adjustments can be made during the evaluation with the employee’s existing furniture. For employees following a hybrid work model, ergonomic and computer equipment that was designed for travel may be beneficial. The content of this blog was originally discussed on Tuesday, April 12 at the 2022 RIMS Conference & Exhibition, alongside Dawn Watkins, director integrated disability management at Los Angeles Unified School District.

8 APARTMENT ADVANTAGE 29

HOW GEN Z IS SHAPING THE FUTURE OF APARTMENT LIVING By Robert Pinnegar, Reprinted Courtesy of the Washington Post As another round of Gen Z renters prepares to graduate this spring, many are looking to find an apartment home. Gen Z — those born between 1997 and 2012 — is entering a more digitally oriented and flexible world than other generations, which brings a unique perspective to housing preferences. Here are some key factors influencing Gen Z’s home selections, and how these trends will shape the future of apartment living. LOCATION “Location, location, location” is the classic mantra that defines home searching. Many Gen Zers prefer to live in vibrant suburbs, and while suburban living is nothing new, today’s hybrid world makes for a more feasible transition to the less-populated and more affordable residential areas. Deciding where to live not only depends on the specific area, but also on what’s around the prospective home. Gen Z predominantly prefers to live close to work, school, entertainment and nightlife — but is seemingly willing to embrace a short drive or public transit ride from the suburbs as “close.” Further, the coronavirus pandemic hasn’t reduced this generation’s desire to be social and active in the community. A walkable community with easy access to entertainment, dining, shopping and a gym is another necessity among this demographic. AMENITIES With so much of our lives spent inside our homes — from living and working to playing, it’s important to have a space with amenities that fit one’s lifestyle. A top priority for many Gen Zers is guaranteed parking, along with security and access control features. The digital generation also values dependable cellphone reception, as well as a high-speed Internet connection. Health and fitness spaces such as pools and other indoor and outdoor workout facilities are also a priority for Gen Zers. These spaces are key for self-care and help save time and money on outside gym and fitness memberships. Despite only recently entering the rental space, Gen Z is already accustomed to an upgraded lifestyle. A multifunctioning

open-floor plan and high-end features like hardwood floors, walkin closets, in-unit laundry and balconies are important features for the generation. HOUSING STYLE The next several years look promising for the single-familyhome sector, especially single-family rentals, and its most prominent consumers appear to be Gen Z, who find this living choice to be their ideal home scenario. Townhouses and garden-style communities are also popular options for this generation, mirroring their preference to live in the suburbs. Meanwhile, it seems that fewer Gen Zers are interested in living in a low-, mid- or high-rise. The next generation of renters is among us, and their preferences — influenced largely by the pandemic’s impact on daily living — will shape the future of apartment living. As rental housing continues to be a lifestyle choice for many, Gen Z’s impact will help influence the amenities, location and style of apartment communities for years to come. Robert Pinnegar is president and CEO of the National Apartment Association in Arlington, Va.

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MAY 2022 8

GCNKAA 36th ANNUAL GOLF OUTING Presented by

$5,000 Hole In One!!